branch manager Jobs - Cairo Egypt

<ul><li><p><strong>Job Title:</strong> Internal Audit Supervisor<br><strong>Department:</strong> Internal Audit<br><strong>Reports To:</strong> Chief Internal Audit</p></li></ul><p></p><p><strong>Job Purpose:</strong><br>To support the Internal Audit function by leading audit assignments, supervising audit staff, and ensuring effective evaluation of internal controls, risk management, and governance processes across the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Plan and execute internal audit assignments in line with the approved audit plan.</p></li><li><p>Supervise and review the work of audit team members to ensure quality and compliance with audit standards.</p></li><li><p>Evaluate internal controls, identify weaknesses, and recommend practical improvements.</p></li><li><p>Ensure audits are completed within agreed timelines and scope.</p></li><li><p>Prepare audit reports with clear findings, risk implications, and actionable recommendations.</p></li><li><p>Follow up on audit findings to ensure proper implementation of corrective actions.</p></li><li><p>Coordinate with different departments to obtain required information and ensure smooth audit execution.</p></li><li><p>Assist in risk assessment and development of the annual audit plan.</p></li><li><p>Ensure compliance with company policies, procedures, and applicable regulations.</p></li><li><p>Support investigations and special audit assignments when required.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications &amp; Experience:</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or related field.</p></li><li><p>5–8 years of experience in internal/external audit.</p></li><li><p>Professional certification (CIA, CPA, ACCA) is a plus.</p></li><li><p>Experience in retail, manufacturing, FMCG or multi-branch operations is preferred.</p></li></ul></li></ul><p></p>

Company Description Aura Communication is a leading consultancy specializing in HR outsourcing, staffing, and payroll outsourcing, founded in 2012 and headquartered in Cairo, Egypt. The company also operates a branch in Miami, Florida, USA, supporting a diverse international client base. With a strong presence across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia, Aura offers comprehensive workforce solutions tailored to different markets. As a trusted one-stop HRO/BPO partner, Aura focuses on efficient, scalable services that help organizations manage their people operations effectively. Team members join a growing, regionally recognized organization with opportunities to work in a multicultural and client-focused environment.<br>Role Description This is a full-time, on-site role based in Cairo, Egypt for C1-level English speakers working rotational overnight shifts. The role involves handling inbound and outbound customer communication in English across phone, email, or chat, ensuring clear, accurate, and professional responses. Daily tasks include understanding and resolving customer inquiries, documenting interactions in internal systems, and following established procedures and service-level standards. Team members will collaborate with supervisors and colleagues to escalate complex issues, share updates, and maintain consistent service quality during night operations. The position requires adherence to shift schedules, reliability during overnight hours, and a commitment to delivering a positive customer experience.<br>Qualifications<br> <br>Strong English communication skills at C1 level (speaking, listening, reading, and writing), with clear pronunciation and professional vocabulary. Customer service and client support abilities, including active listening, problem-solving, and maintaining a calm, service-oriented attitude. Basic computer proficiency, such as using email, CRM or ticketing tools, and updating records accurately. Time management and adaptability to rotational overnight shifts, including reliability, punctuality, and ability to work in a fast-paced environment. Interpersonal skills for working in a diverse team, receiving feedback, and collaborating with supervisors and peers. Previous experience in call centers, BPO, or customer support is an advantage but not mandatory. High school diploma or equivalent required; university degree in any field is a plus. Willingness to adhere to company policies, data privacy standards, and professional conduct guidelines.

<strong>مديرة فرع براند ملابس فرنسي&nbsp; (هوم وير )&nbsp; على ان يتوافر الشروط الاتية :-</strong><br>

Experience: 1–3 Years Job Type: Full-time , onsite Job Description We are seeking an IT Help Desk with 1–3 years of technical support experience. In this role, you will provide daily technical support to end-users while assisting the IT Supervisor in monitoring team tickets, managing IT assets, and maintaining smooth daily IT operations.

Job Title: Pre-Seller – Modern Trade Reports To: Sales Supervisor Business Unit: ACCBCFunction: Sales Location: Assigned Market Grade: TBC<br><br>Job Purpose Responsible for driving sales volume, maximising product visibility, and ensuring seamless execution of commercial agreements across assigned key accounts in the Modern Trade channel, including hypermarkets and large supermarket chains. Unlike fragmented trade, this role focuses on securing high-volume orders based on promotional calendars, managing on-shelf availability, and building strong relationships with store managers to maximise Share of Shelf. Physical delivery, pricing decisions, and commercial term-setting sit outside this role – the Pre-Seller’s accountability is execution at the account level: orders, visibility, promotions, and stock integrity<br>. Operating Context The Pre-Seller – Modern Trade operates across a structured route of key accounts within the assigned market. The role functions in a context defined by:Fewer but higher-complexity accounts per route – each visit involves checking backroom stock, shelf compliance, promotional execution, and relationship management with store managers and section heads. Promotional calendar-driven selling – orders are aligned to national and account-specific promotions requiring advance planning, display builds, and timing discipline. On-shelf availability (OSA) is a primary accountability – out-of-stocks in modern trade have immediate visibility and direct impact on sales and customer relationships. Expiry and returns management are active responsibilities – FIFO discipline and proactive stock rotation directly impact the returns percentage KPI. Competitor environment is highly visible in modern trade – shelf space disputes, competitor promotions, and pricing activity must be monitored and reported daily. Close coordination with the logistics team, Key Account Managers, and Sales Supervisor is required to ensure delivery alignment, promotional readiness, and account complianc<br>e.<br>Key Roles and Responsibili<br>ties A. Order Generation & Volume Growth Visit assigned Modern Trade outlets according to a structured route plan to secure sales orders meeting or exceeding monthly volume and value targets. Book orders aligned to the promotional calendar and account-specific agreements, ensuring order accuracy and completeness at every visit. Submit daily sales reports and visit logs to the Sales Supervisor within the required timeframe. Achieve daily, weekly, and monthly sales targets and KPIs as set by manage<br>ment. B. Stock & Inventory Management Monitor stock levels in both the warehouse backroom and on the shelves at each account to prevent out-of-stock (OOS) situations. Coordinate with the logistics team to ensure timely delivery and a healthy stock days-on-hand profile at each outlet. Apply strict FIFO methodology during stock checks to identify and proactively manage near-expiry products before they become returns. Actively manage and minimise return percentages due to damage or near-expiry by coordinating stock rotation with store<br>teams. C. In-Store Execution & Visibility Ensure excellent execution of planograms and visibility agreements at every assigned account. Maximise Share of Shelf (SOS) and ensure ACCBC brands dominate primary shelving and secondary display locations including end-caps and floor displays. Verify price tags, shelf labels, and display standards against company planograms at everyvisit. Maintain ACCBC’s display and visibility standards consistently across all assigned ac<br>counts. D. Promotional Campaign Execution Implement national and account-specific promotional activities on time and to the agreed execution standard. Build thematic displays and ensure promotional mechanics are correctly in place before the promotion live date. Track the performance of active promotions during visits and report any execution gaps or competitor interference to the Sales Supervisor immediately. Coordinate with Key Account Managers on upcoming promotions to ensure readiness at store level ahead of<br> launch. E. Relationship Management Serve as the primary on-the-ground point of contact for store managers, section heads, and receiving team members at each assignedaccount. Resolve operational issues – delivery gaps, shelf disputes, stock rotation requests – quickly and professionally at the store level. Escalate unresolved account issues to the Sales Supervisor or Key Account Manager without delay. Build trusted, long-term relationships with store personnel to facilitate smooth execution and preferential treatment on shelf space and display oppor<br>tunities. F. Market Intelligence &Reporting Gather and report daily data on competitor pricing, new product launches, and promotional activities observed in assignedaccounts. Maintain accurate daily sales trackers and visit logs in line with company reporting requirements. Report all operational, compliance, or safety issues to the Sales Supervisor with<br>out delay. Key Performance Indicators (KPIs) Sales &amp; Volume Sales target achievement – monthly volume and value targets metor exceeded Strike rate – number of successful orders placed relative to total planned store visits Order booking accuracy – zero order errors per route day Availability &Visibility On-Shelf Availability (OSA) – out-of-stock incidents for core SKUs minimised Share of Shelf (SOS) – agreed linear shelving percentage maintained or grown vscompetitors Planogram compliance – display and shelf execution standards met atevery visit Promotional Execution Promotional campaign execution rate – all activities built on time andto standard New product launch execution rate across assigned accounts Returns & Stock Returns and bad stock percentage – below company threshold (target: <1.5%) FIFO compliance – stock rotation managed atevery visit Reporting Daily sales tracker and visit log submitted on time with complete and accurate data Competitor intelligence rep<br>orted daily Required Experience and Qu<br>alifications Minimum Qualifications Bachelor’s degree in Business, Marketing, or a related field. Valid local driving licence<br>is mandatory. Minimum Experience1–3 years of experience in FMCG sales, specifically within the Modern Trade or Key Accounts channel. Familiarity with planogram execution, promotional activation, and on-shelf availability management in a modern trade environment. Experience using handheld sales systems (SFA or equivalent) and basic data t<br>racking tools. Knowledge and Skills Commercial acumen – understanding of how promotions, margins, and stock rotation impact both ACCBC and the retailer. Strong negotiation, relationship-building, and communication skills with store-level stakeholders. Attention to detail in checking expiry dates, price tags, and shelf execution against planograms. Resilience and problem-solving ability to handle shelf space disputes and operational friction at thereceiving dock. Goal-oriented, self-driven, and able to manage time efficiently across a structured<br>account route.

Company Description ELEVE11 is a top-producing boutique real estate brokerage established in 2023, building on a strong history of delivering highly personalized services to clients. As an award-winning, independent firm, ELEVE11 focuses on brilliant marketing and luxury real estate solutions tailored to diverse client needs. The brokerage is committed to maintaining a reputation as a trusted partner in property transactions, offering attentive guidance throughout the buying, selling, and leasing process. Team members join a professional, growth-oriented environment that values client service, market expertise, and high performance. Role Description This is a full-time, on-site role based in New Cairo for a Property Consultant / Senior / Supervisor / Team Leader. The role involves advising clients on property purchases, sales, and rentals, including conducting property tours, explaining market conditions, and supporting clients through negotiation and closing processes. Daily tasks include managing client portfolios, following up on leads, maintaining accurate property listings, and coordinating with internal teams to support marketing and promotional activities. The role also requires maintaining up-to-date knowledge of local real estate trends, legal requirements, and competitive offerings to provide informed, ethical guidance. Senior, supervisor, or team leader responsibilities may include coaching junior consultants, overseeing team performance, and contributing to strategic sales planning. Qualifications Proven experience in real estate sales, brokerage, or property consulting, preferably in New Cairo or surrounding areas. Strong client relationship management skills, including the ability to understand client needs, build trust, and provide transparent advice. Solid knowledge of local property market trends, pricing, and relevant legal and regulatory requirements. Excellent communication, presentation, and negotiation skills, with the ability to handle complex transactions and diverse client profiles. Demonstrated organizational and time management skills, including managing multiple listings, leads, and client interactions efficiently. Comfort with using digital tools and CRM systems for lead tracking, documentation, and reporting. For senior, supervisor, or team leader levels: experience mentoring others, overseeing targets, and contributing to sales strategy is highly beneficial. Ability to work on-site in New Cairo, maintain a professional appearance, and adhere to ethical and compliance standards. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred but not mandatory for strong, proven performers. Valid real estate or brokerage-related certifications or licenses (where applicable) are an advantage.

Company Description Aura Communication is a leading HR outsourcing, staffing, and payroll outsourcing consultancy founded in 2012 and headquartered in Cairo, Egypt, with a branch in Miami, Florida, USA. The company operates across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia. Aura serves as a trusted one-stop HRO/BPO partner for local and international clients, offering comprehensive workforce and business process solutions. The organization is focused on building long-term relationships, supporting diverse industries, and providing reliable, scalable services for growing companies.<br>Role Description This is a full-time, on-site role based in Cairo, Egypt, for C1 English speakers working the overnight shift. The role involves handling inbound and outbound communication with international clients and customers, including responding to inquiries, providing information, and resolving issues in fluent English. Team members will manage calls, emails, and chat messages, follow established procedures, document interactions accurately, and escalate complex cases when needed. The position requires adherence to performance targets, quality standards, and shift schedules, as well as active collaboration with supervisors and colleagues to ensure consistent service delivery. Overnight shift availability and reliability are essential.<br>Qualifications<br> <br>C1-level English proficiency in speaking, listening, reading, and writing, with clear pronunciation and strong comprehension skills. Customer service and communication skills, including active listening, empathy, and professional, client-focused interaction. Ability to work overnight shifts on-site in Cairo, maintain punctuality, and manage energy and focus during night hours. Basic computer literacy, including typing, using CRM or ticketing systems, and handling email and chat platforms efficiently. Strong problem-solving skills, attention to detail, and ability to follow scripts and guidelines while exercising sound judgment. Ability to work in a fast-paced environment, stay calm under pressure, and collaborate effectively with team members and supervisors. Previous experience in call centers, BPO, customer support, or similar service roles is an advantage but not mandatory. High school diploma or equivalent required; post-secondary education in languages, communication, or business is a plus.

نظراً لتوسعنا وافتتاح فروع جديدة فيالمعادي - المهندسينج وسط البلد - وشارع بورسعيد السيدة زينب.ومتاح فرص بفروع:( شبرا مصر - الزمالك - الشروق )تم تعديل سعر الساعة للصيادلة الحاصلين على كارنيه نقابةالمميزات:عمولات وحوافز شهريةتأمين اجتماعي وطبي وتآمين على الحياةسكن للمغتربيندورات تدريبيةالتوزيع حسب أقرب فرع لسكنكcareers@seifgroup.com :على CV إرسال01207066887

CC TLT (Sales Team Lead/Supervisor)<br>What you'll do:<br>- Lead, mentor and manage the team to achieve sales targets and KPIs.- Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.- Conduct calls to prospective customers to promote and sell our products and services.- Handle customers‘ inquiries and convert them into sales opportunities.- Understand customer needs and requirements to provide appropriate solutions and close sales.- Achieve and exceed monthly sales targets.- Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.<br>Requirements:<br>- Minimum 3 years of experience in telesales, sales or any related field, including 1 year in a leadership or supervisory role- Strong understanding of sales and customer relationship management.- Ability to motivate and drive a team to achieve targets.- Professional proficiency in English in both writing and speaking.- Excellent leadership, communication, and interpersonal skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At least 2 years of experience (Junior level) Bachelor degree Engineering/Maintenance Supervisor Apply Mission JOB PURPOSE: Assist in supervising and monitoring maintenance activities to ensure asset availability and compliance with approved standardized maintenance regulations and SOPs. Support the Maintenance Monitoring Engineer and Manager in tracking and reporting maintenance performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc. Engineering Degree (Mechanical, Electrical, Communication, etc.).</li><li>General technical knowledge.</li><li>Basic MMS knowledge is a plus.</li><li>Basic understanding of asset management.</li><li>Strong knowledge of Microsoft Office and presentation skills.</li><li>Familiarity with maintenance KPIs and analysis methods.</li><li>3-5 years of experience in maintenance engineering or a related field.</li><li>Preferably familiar with maintenance monitoring or similar roles.</li><li>Demonstrates strong analytical abilities with a proactive approach to problem-solving.</li><li>Able to work effectively both independently and within a collaborative team environment.</li><li>Shows a strong willingness to learn, adapt, and continuously develop technical and professional skills.</li></ul><p></p></section>

فرصة عمل | Automotive Sales Specialist<br>تعلن شركة ناشيونال موتورز إيجيبت عن حاجتها إلى:<br> Automotive Sales Specialist (ذكور / إناث)<br>مكان العمل: فرع مكرم عبيد – مدينة نصر<br>المتطلبات:<br>مؤهل عالي<br>خبرة في مبيعات السيارات.<br>مهارات تواصل وإقناع وتفاوض ممتازة.<br>القدرة على تحقيق المستهدفات البيعية.<br>المزايا:<br>راتب ثابت.<br>عمولات وحوافز مجزية.<br>تأمينات اجتماعية وطبية.<br>فرص للتطوير الوظيفي.<br> يرجى إرسال CVمع كتابة Automotive Sales Specialist<br>#Hiring #Automotive #Sales #Jobs #Cairo #Egypt #National Motors Egypt

لو حابب تنضم لكيان كبير و بيكبر كل يوم و هتكبر معاهصيدلية تاج الدين فرع التجمع الخامس ترحب بيكمطلوب صيادلة خبرهمطلوب صيادلة ذكور و اناث لجميع الشيفتاتالشروط( يفضل خبره لا تقل عن سنتين في مجال الصيدليات )1- مرتبات مميزة تفوق اسعار السوق2- حوافز قيمة شهريا3- اجازات سنوية مدفوعة الاجر4- تأمينات حسب الرغبة5- دورات تدريبيةسجل بياناتك و انت اشتغلت في مجال الصيدليات و حابب تنضم لينا او ابعت ال CV بتاعك عليtag.eldin2003@gmail.comsend your CV whatsapp01055304318

Company Description Mohandes Bank is a well-established financial institution serving individual and corporate clients with a range of banking and financial services. The Alexandria Branch focuses on delivering reliable credit, investment, and retail banking solutions tailored to local market needs. The bank emphasizes sound risk management, strong regulatory compliance, and customer-centric service. Team members benefit from opportunities to develop their careers within a structured, professional environment that values integrity, accountability, and performance.<br>Role Description The Finance Manager at Mohandes Bank, Alexandria Branch, will oversee financial planning, budgeting, and reporting to support branch performance and strategic goals. This full-time, on-site role is located in Cairo, Egypt, and involves monitoring financial results, analyzing variances, and preparing accurate management reports. The Finance Manager will ensure compliance with banking regulations and internal policies, manage financial controls, and collaborate with branch leadership on cost optimization and revenue enhancement initiatives. Daily responsibilities include supervising finance staff, coordinating with internal and external auditors, maintaining high-quality financial data, and supporting decisions related to credit, investments, and operational expenditures.<br>Qualifications<br> <br>Strong foundation in financial analysis, budgeting, and forecasting, with the ability to interpret complex financial data and provide clear recommendations. Experience in banking, financial services, or corporate finance, including familiarity with regulatory requirements, risk management, and internal controls. Proficiency in financial software, spreadsheets, and ERP or core banking systems, with solid Excel skills and comfort working with large data sets. Demonstrated leadership skills, including team supervision, performance management, and the ability to collaborate effectively across departments. Excellent written and verbal communication skills in English; proficiency in Arabic is highly beneficial. Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field; professional certifications (e.g., CMA, CPA, CFA) are a plus. Strong attention to detail, ethical conduct, and the ability to work under time pressure while maintaining accuracy and reliability. Ability to work on-site in Cairo, Egypt, with a commitment to full-time employment and adherence to the bank’s policies and standards.

An international leader in water technology, drainage, and water management solutions, founded in 1946 in Germany, with operations in more than 50 countries. The company’s mission is to deliver sustainable water solutions, including drainage, stormwater management, wastewater treatment, and reuse systems. Known for engineering excellence, product innovation, and durability, its product range includes drainage channels, grease separators, hygienic drainage systems, lifting stations, and related components for both building and infrastructure projects. In Egypt, the company’s products have been available since 1988, and in 2023 it established its official Egyptian branch to better serve the local market.<br><br>Key Responsibilities<br>:<br>Oversee all financial and administrative activities at branch level. Manage accounts payable and receivable, ensuring timely processing and accuracy. Handle branch banking, petty cash, and budget control to ensure cost efficiency. Ensure precise commission calculations and payment tracking. Coordinate supply ordering, asset management, and stock control functions. Prepare branch tax returns and ensure compliance with Egyptian tax laws. Review financial data on Lucente and prepare accurate financial reports (income statements, cashflows, balance sheets). Liaise with external auditors to facilitate timely and compliant audits. Support HQ with financial queries and provide ad hoc analysis as needed. Conduct monthly internal audits and compliance checks. Manage product replenishment cycles based on demand forecasts. Maximize branch profitability by minimizing controllable costs. Identify and implement process improvements to drive efficiency and reduce waste. Provide financial insight to support strategic decision-making and business growt<br>h.<br>Qualifications & Experience:Education: BSc/BA in Accounting, Business Administration, or a related field. Experience: 5–10 years of accounting experience, preferably in branch or multi-site operations. Strong knowledge of Egyptian tax regulations and compliance requirements. Proficient in ERP systems and accounting software. Solid command of MS Office Suite, particularly Excel. Excellent communication and interpersonal skills. Strong organizational and coordination abilities. Proven ability to work independently and manage multiple priorities. Customer service experience is an asset. Language: English and Arabic (spoken and writte<br>n).

فرص عمل لصيادلة – صيدليات سيفنظراً لتوسعنا وافتتاح فروع جديدة في( فروع ( الرحاب - التجمع الخامس - الهرم اللبينى - الهرم - والمنيل - السيدة زينب - شارع بورسعيد باب الخلق ) )ومطلوب صيادلة (ذكور فقط) المميزات : مرتب مجزي + سكن متوفر + مواصلات تم تعديل سعر الساعة للصيادلة الحاصلين على كارنيه نقابةالمميزات: عمولات وحوافز شهرية تأمين اجتماعي وطبي وتأمين على الحياة سكن للمغتربين دورات تدريبية التوزيع حسب أقرب فرع لسكنكالong>تقديم بمقر الإدارة:11 شارع أحمد عماره – مصر القديمةمن 11 ص إلى 3 م (عدا الجمعة والسبت والاثنين) إرسال CV على: careers@seifgroup.com 012070668870122 6064935

About the Role:<br>We are looking for a proactive and detail-oriented Fintech Operations Specialist to join our Fintech Operations team. In this role, you will ensure the smooth day-to-day operation of our digital financial products across our branch network by monitoring performance, supporting branch teams, coordinating with internal stakeholders, and driving operational excellence.<br>This position is ideal for candidates who enjoy data analysis, problem-solving, cross-functional collaboration, and improving customer and branch experiences through digital solutions.<br>Key Responsibilities:<br>Digital Performance Monitoring Monitor daily digital leads, product performance, and branch activity. Track lead assignment, call activities, conversion rates, and digital feature activation. Monitor the adoption and utilization of fintech products across branches. Identify performance gaps, operational issues, and improvement opportunities. Prepare regular reports and dashboards to support business decisions. Follow up on technical and operational issues until resolution.<br>Branch Operations & Support-Serve as the primary operational support contact for branch teams regarding fintech products and digital processes.-Ensure newly onboarded branches complete required digital training and operational readiness activities.-Distribute operational guidelines, training materials, and product updates.-Promote consistent execution of fintech operational procedures across all branches. Cross-Functional Coordination-Escalate critical issues when necessary.-Performance Improvement-Assist branches in resolving operational challenges affecting digital products and lead conversion.-Conduct field visits when required to identify operational gaps and recommend improvements.<br>Qualifications: <br>-Bachelor's degree in Business Administration, Finance, Information Systems, or a related field.-1–3 years of experience in Operations, Fintech, Digital Banking, Business Operations, Customer Operations, or a similar role.-Strong analytical and problem-solving skills.-Advanced proficiency in Microsoft Excel and Microsoft Office.-Experience preparing reports and analyzing operational KPIs.-Ability to manage multiple priorities in a fast-paced environment.-Understanding of digital financial products, digital onboarding, payment solutions, or financial operations.

RAF Specialty Coffee is looking for a highly motivated and technically skilled Maintenance Engineer to join our growing team. The successful candidate will play a critical role in ensuring the reliability, efficiency, and continuous operation of all branch facilities and equipment. <br>This position requires a proactive professional capable of managing preventive maintenance programs, troubleshooting technical issues, supporting new branch openings, and driving continuous improvement initiatives across the organization.<br>Key Responsibilities Preventive & Corrective Maintenance<br>• Develop and execute preventive maintenance plans for all branch equipment and facilities.• Ensure timely completion of maintenance schedules and monitor compliance across branches.• Respond quickly to breakdowns and emergency maintenance requests.• Identify root causes of recurring failures and implement sustainable corrective actions.<br>Coffee Equipment Maintenance• Maintain and calibrate espresso machines, coffee grinders, brewing equipment, and specialty coffee tools.• Ensure equipment operates according to manufacturer standards and quality requirements.• Support operational teams in maintaining optimal equipment performance.<br>Electrical, Mechanical & Facility Maintenance• Maintain electrical systems, panels, wiring, and mechanical equipment.• Oversee plumbing, water systems, pumps, motors, and facility infrastructure.• Ensure compliance with safety and operational standards.• Maintain air conditioning, ventilation, and refrigeration systems across branches.• Monitor refrigeration equipment to ensure food safety and product quality standards are maintained.<br>New Branch Projects & Handover• Participate in the technical inspection and handover of new branches.• Verify compliance with approved specifications, drawings, and operational requirements.• Coordinate commissioning activities and ensure branch readiness before opening.• Prepare technical documentation, warranties, and maintenance records for newly opened locations.<br>Vendor & Contractor Management• Manage relationships with maintenance contractors and external service providers.• Monitor service quality and compliance with agreed SLAs.• Evaluate contractor performance and recommend improvements.<br>Health, Safety & Compliance• Ensure all maintenance activities comply with health, safety, and regulatory requirements.• Support branch compliance with civil defense and safety standards.<br>Cost Control & Energy Efficiency• Monitor maintenance budgets and optimize maintenance costs.• Identify opportunities to improve energy efficiency and reduce operational expenses.• Support repair-versus-replacement decisions through technical and financial analysis.<br>Reporting & Continuous Improvement• Maintain accurate maintenance records and asset history.• Analyze maintenance trends and equipment performance data.• Recommend process improvements and predictive maintenance initiatives to enhance operational reliability.<br>Requirements Education• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, or a related field. Experience• 3–6 years of experience in maintenance engineering, facility management, or technical operations.• Experience in Retail, Hospitality, F&B, Coffee Chains, Restaurants, or Multi-Branch Operations is highly preferred.• Experience with espresso machines, coffee equipment, HVAC systems, and refrigeration is a strong advantage.<br>Technical Skills<br>• Preventive & Corrective Maintenance• Electrical & Mechanical Systems• HVAC & Refrigeration Systems• Coffee Equipment Maintenance• Root Cause Analysis• Facility Management• Maintenance Planning & Reporting• Microsoft Excel & Reporting Tools<br>Competencies<br>✔ Problem Solving & Troubleshooting✔ Analytical Thinking✔ Planning & Organization✔ Attention to Detail✔ Communication Skills✔ Time Management✔ Continuous Improvement Mindset✔ Ability to Work Under Pressure<br>If you are passionate about operational excellence and enjoy solving technical challenges in a fast-paced environment, we'd love to hear from you.<br>???? Apply now by sending your CV to: careers@raf-coffee.com

رص عمل لصيادلة – صيدليات سيفنظراً لتوسعنا وافتتاح فروع جديدة في( الرحاب – التجمع الخامس والاول - أكتوبر – شبرا الخيمة – حلوان – المعادي – المهندسين )ومتاح فرص بفروع:( شبرا مصر – الزمالك – مدينة نصر – مصر الجديدة – الشروق – الشيخ زايد – وسط البلد - السيدة زينب )ومطلوب صيادلة (ذكور فقط) للانضمام لفريق العمل بالساحل الشمالي ومارينا العالمين خلال فترة الصيف المميزات : مرتب مجزي + سكن متوفر + مواصلات تم تعديل سعر الساعة للصيادلة الحاصلين على كارنيه نقابةالمميزات: عمولات وحوافز شهرية تأمين اجتماعي وطبي وتأمين على الحياة سكن للمغتربين دورات تدريبية التوزيع حسب أقرب فرع لسكنكالتقديم بمقر الإدارة:11 شارع أحمد عماره – مصر القديمةمن 11 ص إلى 3 م (عدا الجمعة والسبت والاثنين) إرسال CV على: careers@seifgroup.com 01211113050

<h2>Job Description</h2><h2>Brand &amp; Operations Manager</h2><h3>Department:</h3><p>Operations &amp; Brand Management</p><h3>Reports To:</h3><p>CEO / Managing Director / Operations Director</p><h3>Direct Reports:</h3><p>Branch Managers, Team Leaders, and relevant operational teams</p><h2>Position Summary</h2><p>The Brand &amp; Operations Manager is responsible for overseeing the operational performance and brand standards across all assigned branches “5 Branches”. The role ensures operational excellence, revenue growth, service quality, team performance, and a consistent customer experience aligned with the company's brand identity.</p><p>This position serves as the link between brand strategy and daily operations, ensuring that all branches operate efficiently while maintaining the highest standards of service and customer satisfaction.</p><h2>Key Responsibilities</h2><h2>1. Operations Management</h2><p>Oversee the daily operations of all assigned branches.</p><p>Ensure branches achieve sales, productivity, and profitability targets.</p><p>Monitor branch performance through KPIs and operational reports.</p><p>Ensure compliance with company policies, SOPs, and service standards.</p><p>Identify operational challenges and implement corrective actions.</p><p>Conduct regular branch visits and operational audits.</p><p>Ensure smooth coordination between branches and head office departments.</p><h2>2. Brand Management</h2><p>Maintain consistency of the brand image across all branches.</p><p>Ensure all customer touchpoints reflect the company’s brand standards.</p><p>Monitor service quality and customer experience.</p><p>Work closely with Marketing to implement campaigns and promotions.</p><p>Evaluate market trends and competitor activities.</p><p>Recommend new services, customer experience initiatives, and brand improvements.</p><p>Ensure all branch teams represent the brand professionally.</p><h2>3. Team Leadership</h2><p>Lead, coach, and develop Branch Managers and Team Leaders.</p><p>Monitor staffing requirements and coordinate recruitment needs with HR.</p><p>Support employee engagement and team motivation.</p><p>Conduct regular performance reviews and development discussions.</p><p>Build a culture of accountability, professionalism, and continuous improvement.</p><h2>4. Financial Performance</h2><p>Monitor branch revenues, expenses, and profitability.</p><p>Ensure achievement of monthly and annual financial targets.</p><p>Review commission calculations and incentive performance.</p><p>Control operational costs while maintaining service quality.</p><p>Support budgeting and forecasting activities.</p><h2>5. Customer Experience</h2><p>Monitor customer satisfaction and retention.</p><p>Handle escalated customer complaints when required.</p><p>Ensure implementation of customer service standards.</p><p>Develop initiatives to improve customer loyalty and repeat business.</p><h2>6. Inventory &amp; Purchasing Oversight</h2><p>Monitor inventory management processes across branches.</p><p>Ensure proper usage and control of products and materials.</p><p>Review purchasing requests and operational requirements.</p><p>Minimize waste and stock shortages.</p><h2>&nbsp;</h2>

Conducting sales is in accordance with the company's policy, including what increases the company's sales in addition to its customer base<br>Responsibilities- welcoming customers and providing sales service.<br>- Contributing to promoting the offers presented by the company.<br>- Listening intently and answering all questions and inquiries related to the proposals.<br>- Description of the product during the sales process.<br>- Packaging of goods.<br>- Dealing with returned or exchanged goods.<br>- Recording purchases on the operating system.<br>- Providing after-sales services.<br>Inside the branch<br>- Arranging products and display within the branch.<br>- Arranging the branch’s warehouse, if any, in coordination with the Direct Manager.<br>- Maintains the workplace clean and tidy.<br>- Know a lot about security and theft, and know how to prevent or deal with these situations.<br>- Meeting customers according to company policy<br>Qualifications University or intermediate<br>English ( Good ) Computer Skills ( Good ) Presentation Skills High communication skills Negotiation skills