branch manager Jobs in Egypt

Company Description Saal Invest is a rapidly growing food and beverage group that has been launching and managing restaurants and cafes across Egypt and the Middle East since 2006. Its portfolio includes well-known brands such as Buffalo Burger and Roma Pizza To Go, along with several other fast-casual concepts. The company focuses on delivering high-quality, quickly served meals that combine fine-dining standards with accessible pricing and distinctive interior design. Operating in the fast-casual segment, Saal Invest emphasizes consistent quality, continuous market research, and a diverse team culture to enhance customer and stakeholder satisfaction. With over 50 restaurants and numerous franchise partners, Saal Invest offers dynamic career opportunities in a vibrant and expanding industry.<br>Role Description <br>The Recruitment Supervisor (Mass Hiring – Blue Collar) is a full-time, on-site role based in Nasr City. The position is responsible for planning and executing high-volume recruitment campaigns for blue-collar and frontline roles across Saal Invest’s restaurants and operations. Day-to-day activities include identifying staffing needs with hiring managers, sourcing candidates through multiple channels, screening applications, conducting interviews, and coordinating assessment days and hiring events. The role involves managing relationships with external recruitment agencies, vocational centers, and local communities, while ensuring all hiring processes comply with company policies and labor regulations. The Recruitment Supervisor also tracks recruitment metrics, prepares reports, and continuously improves processes to support efficient, timely staffing for a growing F&B network.<br>Qualifications Experience in high-volume recruitment for blue-collar or frontline roles, including candidate sourcing, screening, and interviewing. Strong skills in planning and organizing recruitment campaigns, job fairs, and on-site hiring events. Ability to build and maintain relationships with internal stakeholders, external agencies, and community partners. Knowledge of local labor laws, hiring best practices, and basic HR procedures relevant to blue-collar employment. Proficiency with applicant tracking systems, recruitment databases, and standard office software (e.g., Excel, Word, email tools). Solid communication and interpersonal skills, with the ability to engage diverse candidate pools and support inclusive hiring practices. Strong attention to detail, problem-solving skills, and the ability to work under pressure in a fast-paced environment. Previous experience in the food and beverage, retail, or hospitality sectors is highly beneficial. Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience. Willingness to be on-site in Nasr City and occasionally travel to restaurant locations for recruitment activities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the role:</strong></p><br><br> <p>The Security Supervisor is responsible for leading and coordinating security personnel, ensuring that all security operations are conducted effectively, safely, and in compliance with internal policies and regulatory requirements. This role acts as the first-line leadership for security teams, providing guidance, supervision, and operational oversight.</p><br><br> <br> <p><strong>Your responsibilities:</strong></p><br><br><ul><li> Supervise and oversee the safety and security of all guests, personnel, and property under the manager's command.</li><li>Assist in the control of the public to maintain order and security.</li><li>Ensure passenger security in the station.</li><li>Prevent unauthorized access to the system.</li><li>Provide a deterrent to vandalism and inappropriate behavior of persons inside the stations.</li><li>Assist in other station activities, e.g., crowd control.</li><li>Support the Security and Traffic Management (STM) in case of an emergency or station evacuation.</li><li>Supervise and coordinate the activities of security guards.</li><li>Conduct regular inspections to ensure compliance with security protocols and procedures.</li><li>Train and mentor security guards, guiding safety practices and protocols.</li></ul> <br> <p><strong>Your qualifications:</strong></p><br><br><ul><li> Technical degree in a relevant field.</li><li>Minimum 2 years of experience in the security or related field.</li><li>Proven knowledge of all aspects of compliance.</li><li>Relevant certification in security is preferred.</li><li>Affinity with security measures and protocols.</li><li>Arabic native speaker.</li><li>High level of discipline.</li><li>No objection to prosecution or any judicial record.</li><li>Proven time management and organizational skills, effectively prioritizing tasks and meeting deadlines.</li><li>Advanced written and spoken English, enabling effective communication.</li></ul><br> </div>

About the Job:<br>We are looking for a data-driven Business Planning & Reporting Supervisor to provide actionable business insights through reporting, performance analysis, and inventory monitoring. The role supports management by delivering accurate reports, forecasts, and recommendations that improve operational efficiency and business performance.<br>Job Responsibilities Track daily, weekly, and monthly business KPIs. Prepare monthly management reports. Analyze business performance, including sales, margins, channel performance, inventory analysis, and weekly performance. Prepare board presentations. Prepare forecasts and budgets. Validate data from multiple sources. Recommend actions based on data and variance analysis. Ensure stock levels align with customer demand to maximize sales and minimize overstock. Review daily sales and stock levels to identify store allocation needs. Schedule product replenishment to prevent stockouts and excess inventory. Monitor products received into the country and remaining shipment quantities.<br>Skills & Qualifications<br>Bachelor's degree in Business, Economics, Data Analytics, or a related field. Previous experience of 5 years in retail analysis or a similar data-driven role. Bachelor of Commerce (English section preferred). Strong analytical skills. Advanced knowledge of Microsoft Excel, SQL, and data visualization tools (Tableau or Power BI). Ability to use AI tools. Self-starter with a hands-on approach who can work in a small team. Very good command of English.

We are looking for a Digital Marketing Supervisor to join our Marketing team and oversee the execution of digital marketing activities across our real estate portfolio.<br>The ideal candidate has solid experience in digital marketing within the real estate industry, strong project management skills, and the ability to coordinate with internal teams and external agencies to ensure high-quality campaign execution and continuous digital performance improvement.<br>Key Responsibilities<br>* Plan, execute, and optimize digital marketing campaigns across multiple digital channels.* Coordinate with media buying, creative, content, and web teams to ensure successful campaign execution.* Manage the digital marketing calendar and ensure timely delivery of campaigns.* Monitor campaign performance and provide actionable recommendations for optimization.* Work closely with the Brand team to align digital activities with marketing objectives.* Oversee website updates and ensure digital assets are accurate and up to date.* Coordinate with external agencies and technology partners when needed.* Prepare regular performance reports and present insights to management.* Stay updated with digital marketing trends, tools, and best practices.<br>Requirements<br>* Bachelor’s degree in Marketing, Business Administration, or a related field.* Minimum 3 years of digital marketing experience in the real estate industry.* Strong understanding of Meta, Google, Tik Tok, Linked In, and other digital platforms.* Experience working with analytics and reporting tools such as Google Analytics and Looker Studio is a plus.* Excellent communication, organizational, and project management skills.* Ability to manage multiple projects simultaneously and meet deadlines.

Company Description Rayman Consulting & Recruiting is a rapidly expanding national consulting firm specializing in Sales Planning, Human Resources, and recruitment services. Known for delivering tailored strategies and solutions, the company partners with businesses across diverse industries to achieve their goals. Rayman Consulting & Recruiting is dedicated to fostering growth and operational excellence for its clients and employees alike. Role Description This is a full-time, on-site Sales Supervisor (Cement/Packed) role based in Cairo, Egypt. The Sales Manager will oversee sales operations, identify new market opportunities, build and maintain key customer relationships, and drive revenue growth. Responsibilities include developing sales strategies, leading and mentoring the sales team, managing budgets, and analyzing market trends to enhance business performance. Collaboration with internal teams to ensure the successful delivery of services is also a core part of the role. Qualifications Proven experience in sales management, preferably in the cement or construction materials industry Strong skills in Sales Planning, Client Relationship Management, and Market Analysis Excellent communication, negotiation, and team leadership skills Proficiency in market research and data analysis to identify opportunities and trends Ability to set and achieve sales targets and manage budgets effectively Familiarity with local markets and industry regulations in Egypt Bachelor’s degree in Business Administration, Marketing, or a related field is preferred; a Master’s degree is advantageous Fluency in Arabic and English is required

A well-known Company in Rental Luxury Cars is looking for a Talent Acquisition Supervisor Location: Sheikh Zayed Working Hours: 9:00 A. M. to 5:00 P. M. Days off :2 days Transportation: Available Key Responsibilities:• Supervise and manage the full recruitment cycle (manpower planning, sourcing, screening, interviewing, selection, and onboarding coordination).•Lead and guide the Talent Acquisition team, ensuring performance targets and SLAs are met.• Work closely with hiring managers to understand job requirements and provide recruitment solutions.• Develop and implement effective sourcing strategies for white-collar and blue-collar roles.• Ensure job descriptions are updated, accurate, and aligned with business needs. Oversee candidate screening, interviews, assessments, and offer management.• Ensure a positive candidate experience throughout the recruitment process. Coordinate with recruitment agencies, job portals, and external vendors when needed.• Monitor recruitment metrics (time to hire, cost per hire, quality of hire) and prepare regular reports.• Ensure compliance with company policies and labor regulations throughout the hiring process. Support employer branding initiatives and recruitment campaigns. Continuously review and improve recruitment processes and tools. Assist in onboarding process to ensure smooth integration of new hires.• Handle escalated recruitment issues and critical hiring needs. Requirements:• Bachelor’s degree in a relevant field.•6+ years of experience**If your qualifications meet these criteria, kindly send your resume to 01211558519 and mention the job title " Talent Acquisition " and expected net salary

A well-known Company in Rental Luxury Cars is looking for a Talent Acquisition Supervisor Location: Sheikh Zayed Working Hours: 9:00 A. M. to 5:00 P. M. Days off :2 days Transportation: Available Key Responsibilities:• Supervise and manage the full recruitment cycle (manpower planning, sourcing, screening, interviewing, selection, and onboarding coordination).•Lead and guide the Talent Acquisition team, ensuring performance targets and SLAs are met.• Work closely with hiring managers to understand job requirements and provide recruitment solutions.• Develop and implement effective sourcing strategies for white-collar and blue-collar roles.• Ensure job descriptions are updated, accurate, and aligned with business needs. Oversee candidate screening, interviews, assessments, and offer management.• Ensure a positive candidate experience throughout the recruitment process. Coordinate with recruitment agencies, job portals, and external vendors when needed.• Monitor recruitment metrics (time to hire, cost per hire, quality of hire) and prepare regular reports.• Ensure compliance with company policies and labor regulations throughout the hiring process. Support employer branding initiatives and recruitment campaigns. Continuously review and improve recruitment processes and tools. Assist in onboarding process to ensure smooth integration of new hires.• Handle escalated recruitment issues and critical hiring needs. Requirements:• Bachelor’s degree in a relevant field.•6+ years of experience**If your qualifications meet these criteria, kindly send your resume to 01211558519 and mention the job title " Talent Acquisition " and expected net salary

Company Description Rayman Consulting & Recruiting is a rapidly expanding national consulting firm specializing in Sales Planning, Human Resources, and recruitment services. Known for delivering tailored strategies and solutions, the company partners with businesses across diverse industries to achieve their goals. Rayman Consulting & Recruiting is dedicated to fostering growth and operational excellence for its clients and employees alike. Role Description This is a full-time, on-site Sales Supervisor (Cement/Packed) role based in Cairo, Egypt. The Sales Manager will oversee sales operations, identify new market opportunities, build and maintain key customer relationships, and drive revenue growth. Responsibilities include developing sales strategies, leading and mentoring the sales team, managing budgets, and analyzing market trends to enhance business performance. Collaboration with internal teams to ensure the successful delivery of services is also a core part of the role. Qualifications Proven experience in sales management, preferably in the cement or construction materials industry Strong skills in Sales Planning, Client Relationship Management, and Market Analysis Excellent communication, negotiation, and team leadership skills Proficiency in market research and data analysis to identify opportunities and trends Ability to set and achieve sales targets and manage budgets effectively Familiarity with local markets and industry regulations in Egypt Bachelor’s degree in Business Administration, Marketing, or a related field is preferred; a Master’s degree is advantageous Fluency in Arabic and English is required

Company Description Rayman Consulting & Recruiting is a rapidly expanding national consulting firm specializing in Sales Planning, Human Resources, and recruitment services. Known for delivering tailored strategies and solutions, the company partners with businesses across diverse industries to achieve their goals. Rayman Consulting & Recruiting is dedicated to fostering growth and operational excellence for its clients and employees alike. Role Description This is a full-time, on-site Sales Supervisor (Cement/Packed) role based in Cairo, Egypt. The Sales Manager will oversee sales operations, identify new market opportunities, build and maintain key customer relationships, and drive revenue growth. Responsibilities include developing sales strategies, leading and mentoring the sales team, managing budgets, and analyzing market trends to enhance business performance. Collaboration with internal teams to ensure the successful delivery of services is also a core part of the role. Qualifications Proven experience in sales management, preferably in the cement or construction materials industry Strong skills in Sales Planning, Client Relationship Management, and Market Analysis Excellent communication, negotiation, and team leadership skills Proficiency in market research and data analysis to identify opportunities and trends Ability to set and achieve sales targets and manage budgets effectively Familiarity with local markets and industry regulations in Egypt Bachelor’s degree in Business Administration, Marketing, or a related field is preferred; a Master’s degree is advantageous Fluency in Arabic and English is required

Job Overview:<br>The Area Supervisor will oversee the daily operations of the coffee team at Breadfast's dark stores, ensuring the consistency and quality of products delivered in line with Breadfast’s standards. This role involves managing the preparation and presentation of beverages, maintaining the coffee team inventory, and ensuring adherence to health and safety regulations. Additionally, you will mentor and guide staff, address customer complaints and implement processes to enhance team efficiency.<br>Key Responsibilities:Team Leadership: Manage, and support baristas, ensuring high coffee quality and a positive work culture. Conduct frequent performance evaluations and handle scheduling. Operations Management: Oversee daily operations, ensuring equipment functionality, product quality, and issue resolution (inventory, staffing, equipment). Customer Satisfaction: Maintain premium drink quality, address customer complaints, and implement corrective actions. Inventory & Supply Chain: Monitor inventory across locations, flag unusual consumption, and ensure adherence to waste management practices. Health & Safety Compliance: Ensure all locations meet food safety, cleanliness, and H&S regulations. Administrative Tasks: Maintain accurate records of sales, inventory, and staffing. Submit performance reports. Requirements:Strong leadership and team management abilities.2–3 years of experience in similar roles Proven experience in coffee operations and quality control. Ability to manage inventory and ensure stock accuracy. Familiarity with health and safety regulations. Excellent problem-solving and customer service skills. Ability to work efficiently in a high-pressure, fast-paced environment.

Company Description<br>Nippon Paint, with over 140 years of excellence in the coatings industry, is a globally renowned brand with operations in more than 30 countries. As the leading coatings manufacturer in Asia and Japan, we are dedicated to innovation and providing the highest-quality products and services. Our mission is to revolutionize the industry while maintaining our commitment to delivering exceptional value to all stakeholders. At Nippon Paint Egypt, we embrace this legacy as we strive for excellence and market growth.<br>Role Description<br>This is a fulltime on-site role located in 6th of October for a Human Resources supervisor. In this role, you will be responsible for developing and implementing HR policies, managing employee relations, ensuring compliance with labor and employment laws, and driving performance management initiatives. Daily responsibilities include advising management on HR best practices, collaborating with teams to address workforce challenges, and fostering a positive work environment aligned with organizational goals.<br>Qualifications<br>Experience in developing and implementing HR Policies and expertise in key Human Resources (HR) functions Strong skills in Employee Relations and a thorough understanding of Labor and Employment Law Proficiency in Performance Management, including setting objectives and evaluating employee effectiveness Excellent communication, negotiation, and interpersonal skills Ability to work collaboratively with diverse teams Bachelor's degree in Human Resources, Business Administration, or a related field Proven experience in a similar HR role, ideally in a manufacturing or industrial environment

Company Description Rayman Consulting & Recruiting is a rapidly expanding national consulting firm specializing in Sales Planning, Human Resources, and recruitment services. Known for delivering tailored strategies and solutions, the company partners with businesses across diverse industries to achieve their goals. Rayman Consulting & Recruiting is dedicated to fostering growth and operational excellence for its clients and employees alike. Role Description This is a full-time, on-site Sales Supervisor (Cement/Packed) role based in Cairo, Egypt. The Sales Manager will oversee sales operations, identify new market opportunities, build and maintain key customer relationships, and drive revenue growth. Responsibilities include developing sales strategies, leading and mentoring the sales team, managing budgets, and analyzing market trends to enhance business performance. Collaboration with internal teams to ensure the successful delivery of services is also a core part of the role. Qualifications Proven experience in sales management, preferably in the cement or construction materials industry Strong skills in Sales Planning, Client Relationship Management, and Market Analysis Excellent communication, negotiation, and team leadership skills Proficiency in market research and data analysis to identify opportunities and trends Ability to set and achieve sales targets and manage budgets effectively Familiarity with local markets and industry regulations in Egypt Bachelor’s degree in Business Administration, Marketing, or a related field is preferred; a Master’s degree is advantageous Fluency in Arabic and English is required

Company Description: Kanawat Telecom Company is a leading specialized distributor of advanced air conditioning solutions and telecommunications services across the region. As the authorized agent for Orange Retail, the company operates an extensive network of branches that deliver reliable telecom services and responsive customer support. Kanawat Telecom is also the official distributor of Daikin, offering cutting-edge air conditioning systems for residential and commercial applications with an emphasis on quality and energy efficiency. The organization’s strengths lie in its strong brand partnerships, wide retail coverage, and integrated technical and service expertise. Its vision and mission focus on enhancing comfort and connectivity through premium solutions, service excellence, and long-term customer relationships.<br> Job Summary:The Air Conditioning Sales Supervisor is a full-time, on-site role based in Cairo (El Moqattam), Egypt, responsible for leading and growing air conditioning sales operations. Role Description:Responsible for leading and supervising the air-conditioning sales tem, achieving sales targets, developing customer relationships, and ensuring excellent service while promoting HVAC products and solutions. This position oversees a sales team, sets targets, monitors performance, and ensures effective coverage of assigned territories and key accounts. The supervisor manages customer relationships, supports complex sales inquiries, and coordinates with technical and operations teams to deliver accurate solutions and timely installations. analyzing market trends and sales data, preparing reports and forecasts, and implementing sales strategies . The role also involves maintaining high standards of customer service, ensuring adherence to company policies, and contributing to continuous improvement in sales processes and customer experience. Qualifications:Bachelor’s degree in Business, Engineering, or related field. Experience air-conditioning sales +7 years. Previous experience in sales supervision or team leadership. Strong communication, negotiation, and leadership skills. Ability to achieve targets under pressure. Good knowledge of air-conditioning systems and market products. Good command of English and MS Office skills . Candidates should possess strong Analytical Skills, including the ability to interpret sales data, monitor performance metrics, and identify growth opportunities. Candidates should possess excellent Customer Service and Communication skills to manage client relationships and handle inquiries. Experience in HVAC or air conditioning sales, distribution, or technical solutions is highly beneficial. Proven track record in meeting sales targets and managing sales pipelines in a competitive market. Ability to work on-site in Cairo, Egypt, with flexibility to visit customers, branches, and project locations as needed. What We Offer:Onsite - Full time Job from our Office at El Mokattam City. Working Hours 9AM - 5 PM / 2 Days Off. Social & Medical Insurance. Fixed Salary - Incentives .

Company Description Atheel CX, part of Atheel Holding established in 2016, is a diversified customer experience and business solutions provider serving over 150 clients across 25 industries. With operations across the UAE, KSA, and Egypt, and multiple delivery sites in Egypt including Maadi and the Technology Park, Atheel CX supports large-scale, multilingual operations handling over 5 million monthly transactions. The company employs around 20,000 team members and offers services in more than 15 languages, demonstrating strong regional reach and global capabilities. Atheel CX is certified to international standards for quality, information security, safety, and environmental management, including ISO 9001, ISO 27001, PCI DSS compliance, and ITIL 4. This focus on excellence and robust infrastructure enables Atheel CX to deliver reliable, high-quality service and drive digital transformation for its partners. Role Description The Real Estate Supervisor is a full-time, on-site role based in Qesm El Maadi, responsible for overseeing the company’s real estate portfolio and facilities. This role includes managing property operations, coordinating maintenance and repairs, and ensuring that workspaces remain safe, functional, and aligned with business needs. The supervisor will handle lease administration activities, track key lease dates and obligations, and support negotiations and renewals for commercial properties. Daily tasks involve monitoring occupancy and space utilization, collaborating with finance and operations teams on budgeting and cost optimization, and preparing reports on property performance and compliance. The role also requires maintaining strong relationships with landlords, vendors, and service providers, and supporting expansion or relocation projects as needed. Qualifications Candidates should possess strong skills in Property Management, with experience overseeing facilities operations and coordinating maintenance activities. Candidates should possess skills in Lease Administration and Leases, including tracking lease terms, supporting renewals, and ensuring compliance with contractual obligations. Candidates should possess solid knowledge of Real Estate and Commercial Real Estate, preferably within corporate or multi-site environments. Relevant qualifications such as a bachelor’s degree in Business, Real Estate, Facilities Management, or a related field are beneficial. Strong analytical, budgeting, and reporting skills, with attention to detail and proficiency in MS Office and property management systems. Effective communication and negotiation skills, with the ability to collaborate across departments and manage external partners. Experience in large-scale or regional organizations and familiarity with health, safety, and regulatory standards for commercial properties are advantageous. WE’RE HIRING | TEAM LEADER – REAL ESTATE ACCOUNT <br> 19K Net B2 English Team Leader + Telesales Experience MUST Real Estate Experience MUST Graduates Only Rotational Shifts | 9 AM – 10 PM<br> Apply via Whats App: 01041204744<br>#Hiring #Team Leader #Real Estate #Telesales #Call Center Jobs #Egypt Jobs

Job Title: Plastic Extrusion & Injection Supervisor Department: Production Reporting To: Production Section Head Location: 10th of Ramadan, Sharkia, Egypt (On-site)<br>Job Summary:The Plastic Extrusion & Injection Supervisor is responsible for overseeing the daily operations of plastic extrusion and injection molding lines to ensure that production targets are achieved in terms of quantity, quality, and safety. He manages the workforce, monitors machine performance, ensures proper material availability, coordinates with maintenance and quality departments, and guarantees that all production activities comply with standard operating procedures and safety regulations. The role acts as the key link between production management and shop-floor teams, ensuring efficient operations, minimal downtime, and continuous process improvement.<br>Key Responsibilities:1. Daily Operations Supervision Organize and supervise work shifts, ensuring smooth operation of extrusion and injection machines. Verify the availability of raw materials, color masterbatches, and tools before starting production. Review and confirm machine settings according to production orders and technical specifications. Monitor product quality during production (in-process inspection) and ensure adherence to specifications. Supervise mold change and installation, ensuring compliance with safety and quality standards.2. Performance & Quality Control Record production data, monitor yield rates and scrap percentages, and identify root causes of losses. Evaluate operator performance and encourage adherence to production schedules and discipline. Coordinate with the Quality Department to resolve any internal or external product rejection issues.3. Technical & Operational Coordination Work closely with the Maintenance Department to minimize breakdowns and improve machine availability. Report machine malfunctions, quality deviations, and safety incidents to the Production Manager. Coordinate with the Planning Department to prioritize production orders according to demand and stock levels.4. Safety & Housekeeping Enforce occupational health, safety, and environmental standards across all production areas. Maintain cleanliness, order, and organization. Ensure that operators strictly follow standard operating procedures (SOPs) for all machines.5. Continuous Improvement Suggest process improvements to reduce setup time, minimize waste, and enhance productivity.16. Qualifications & Requirements<br>Requirements<br>Education Technical Diploma or Bachelor’s Degree in Engineering (Mechanical, or Industrial) Experience 5–8 years in extrusion and injection molding operations, including at least 2 years in a supervisory role Technical Knowledge Strong understanding of extrusion and injection molding machines, molds, and processing parameters Leadership Skills Team management, problem-solving, communication, and decision-making under pressure Technical Skills Machine setup, troubleshooting, process optimization, production reporting Languages Arabic (fluent), English (technical level sufficient) Additional Skills Knowledge of Lean Manufacturing principles, 5S system, and OEE performance metrics<br>Join our dynamic team and be part of our journey toward organizational excellence. send your CV to rec@autoplastegypt.comPlease mention the position in the email subject. For any inquiries, feel free to contact us at: 01023483222

Job Summary: The Operations Supervisor will be responsible for the recruitment, training and ongoing development of their team members to ensure all operational processes are performed efficiently and an excellent service is delivered to Consultants and patients at all times. The Operations Supervisor will report directly to the Assistant operations manager and work collaboratively with other Supervisors, Team leaders and staff to ensure change initiatives are fulfilled and service targets achieved at all times<br>Job Description:Manage and motivate a team of PAs and Admin Assistants to deliver an excellent level of service and support to their assigned Consultants. Supervise and coordinate the activities of staff in the daily operations of the Operations Centre. Communicate with their team, on a regular basis (including monthly performance reviews), to ensure everyone is familiar with their performance, goals and any required information or new initiatives. Hold monthly one to one meetings with the PAs / Team Leader to ensure they are meeting all targeted team and individual performance standards. Discuss performance information and suggestions for training or coaching to develop the skills and output of each PA/ TL. Ensure all operational processes are performed efficiently to meet team and departmental objectives. Monitor and analyze operational metrics to identify areas for improvement and action accordingly. Ensure any complaints are handled speedily and efficiently in line with company policy. Works on the reports provided by the Assistant Operations Manager to ensure effective collaboration with other departments, working collectively to fulfill the company's overall goals. Listen in to difficult calls and take escalation of queries when necessary, feeding back to Team leader and PA to offer advice on managing in the future. Handle consultant’s complaints to deliver a satisfactory resolution and prevent any similar issues occurring in the future. Responsible for recruitment and onboarding of new team members. Coach PAs / TLs to develop skills, output and general performance, including onboarding development for new team members. Onboarding of new consultants and ensuring all information is collected and making sure consultant profiles and insurance are on the system Ensure all files and insurance companies are added to the system. Review quality and productivity reports monthly coming from their direct manager, share with each team member and plan required resourcing and coaching program for the following month. Organize quarterly reports on team leaders’ performance and share them with the operations/ training managers to plan for needed training. Undertake all other actions and activities as reasonably requested, or delegated, by Senior Management. Complying with the line manager in work-related tasks and instructions. Other duties within the job role as reasonably identified by the management team.<br>Job Requirements:A bachelor's degree in a related field. Fluent English is A MUST. Proven work experience in the relevant department. Experience in supervising operational processes. Good working knowledge of operational procedures and policies. Excellent leadership and decision-making skills. Excellent Client facing & Internal Communication Skills Excellent Computer skills, Advanced MS excel is required Organizational and time-management skills.<br>Working Days: Monday to Friday ( Saturday & Sunday off ). Working Hours: 11:00AM to 7:00PM. Work Location: Heliopolis, Cairo.

Company Description Hi-Tech Apparel is a leading garment manufacturer in South East Asia, employing over 14,000 team members across facilities in Thailand, Cambodia, Vietnam, and Laos, and producing more than 40 million products each year. The company is trusted by many of the world’s most valuable brands for its high-quality craftsmanship and reliable service. Hi-Tech Apparel’s success is driven by world-class manufacturing operations, long-term partnerships, and a strong commitment to sustainability. The organization focuses on innovation, automation, digitalization, and responsiveness to stay at the forefront of the apparel industry. Its international team collaborates closely with stakeholders to support continued growth and industry leadership. Role Description The Accounting Supervisor role at Hi-Tech Apparel is a full-time, on-site position based in Ismailia. The Accounting Supervisor will oversee daily accounting operations, including general ledger activities, accounts payable and receivable, and month-end closing processes. This role will supervise accounting team members, review journal entries, and ensure accurate and timely financial reporting in accordance with company policies and relevant standards. The Accounting Supervisor will monitor budgets, analyze financial data, and support the preparation of financial statements to inform management decisions. The role will also involve coordinating with internal and external stakeholders, supporting audit activities, and recommending process improvements to enhance efficiency and control. Managing the full month-end and year-end closing process for the Egypt entity. Preparing accurate monthly financial statements (P&L, Balance Sheet, Cash Flow) in accordance with Egyptian Accounting Standards (EAS) and Group IFRS requirements. Consolidating and submit financial reports on time to HQ Finance team . Ensuring timely and accurate filing of all Egyptian tax obligations: corporate income tax, VAT, withholding tax, and payroll tax. Liaising with the Egyptian Tax Authority (ETA) and external auditors. Monitoring changes in local tax law and advise management on compliance implications. Supporting the transfer pricing documentation for inter company transactions with Group HQ and the Factory subsidiary (if required). Managing inter company billing, reconciliation, and settlement with Group entities. Monitoring foreign currency (USD/EGP) exposure and support FX risk. Overseeing cash flow forecasting and working capital management for the Egypt entity. Managing relationships with local banks and ensure compliance with CBE (Central Bank of Egypt) regulations. Designing and enforce internal control policies and procedures. Overseeing accounts payable and accounts receivable. Coordinating with the Group ERP/accounting system and ensure data accuracy. Leading, mentoring, and developing the local accounting team. Leading the annual budget preparation and quarterly re-forecast for the Egypt subsidiary. Providing variance analysis (budget vs. actual) and highlight key business drivers. Supporting Group HQ with ad-hoc financial analysis and management reporting. Qualifications Strong foundation in Finance and Financial Reporting, with the ability to interpret and present financial data clearly. Proficiency in preparing and reviewing Financial Statements, including balance sheets, income statements, and cash flow statements. Hands-on experience with Accounting Software and related systems used for recording and managing financial transactions. Well-developed Analytical Skills for identifying trends, variances, and opportunities for improvement in accounting processes. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Minimum 7 years of accounting experience, including 3+ years in a managerial role Deep knowledge of Egyptian tax law, EAS, and regulatory requirements Experience in a manufacturing field Proficiency in ERP systems and advanced MS Excel Fluent in Arabic and English (written and spoken) Previous experience in a supervisory or senior accounting role, ideally within manufacturing or a similarly complex operational environment. Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines. Effective communication skills and the ability to collaborate with cross-functional and multicultural teams. Commitment to ethical standards, compliance, and continuous improvement in financial controls. Experience in a multinational or group-structure organization Familiarity with IFRS reporting requirements Background in garment, textile, or consumer goods industry

Customs Clearance & Import Logistics Supervisor is required for a leading fashion and retail company representing a portfolio of internationally recognized premium brands provides exceptional customer experiences while fostering an inclusive environment where our people can grow and thrive.<br>Job Responsibilities Communicate with brands regarding delivery schedules and payments. Ensure timely delivery of brand merchandise. Follow up with brands on cargo status and documentation. Coordinate with freight forwarders and shipping lines. Ensure smooth customs clearance by maintaining compliant shipping documentation. Suggest plans and improvements to enhance Customs Clearance operations. Ensure receipt of complete shipping documents and compliance with Egypt Customs regulations and exemption requirements. Prepare daily and weekly delivery KPIs and trackers. Improve import processes through optimization initiatives. Evaluate shipping routes and freight forwarder options. Coordinate with freight forwarders, couriers, and shipping lines for quotations and pricing. Maintain records of demurrage, detention, and related logistics costs. Review invoices and shipping manifests for customs compliance. Prepare periodic reports on Customs Clearance activities and achievements. Maintain complete knowledge of import customs exemption documents, formats, and formalities.<br>Skills and Qualifications Bachelor's degree in Logistics is preferred. Good knowledge of Microsoft Excel. Self-starter with a hands-on approach who can work in a small team.8 years of experience in a similar customs clearance or import logistics role. Previous experience in retail and fashion logistics. Extensive knowledge of import procedures and Egypt Customs regulations. Proficiency in Microsoft Office. Strong organizational, analytical, and time management skills with high attention to detail. Good command of English.

Job Purpose The CRM Supervisor is responsible for managing the Customer Relationship Management system and team, ensuring excellent customer experience across sales, service, and aftersales operations while maintaining the premium standards of Mercedes-Benz. The role focuses on improving customer satisfaction, retention, and loyalty.<br>Responsibilities:<br><br>Customer Experience Management<br><br> Ensure all customer interactions meet Mercedes-Benz premium service standards. Monitor customer satisfaction and feedback from surveys and follow-ups. Handle customer complaints and escalations professionally and efficiently. Improve overall customer journey from lead to aftersales service. CRM System Management<br><br> Manage and maintain the dealership's CRM system (e.g., Salesforce CRM or Microsoft Dynamics 365). Ensure accurate customer data entry and database management. Track leads, sales opportunities, and customer interactions. Lead & Customer Follow-Up<br><br> Monitor incoming leads from showroom visits, website inquiries, and marketing campaigns. Ensure sales advisors follow up with leads within the required time. Track lead conversion and improve sales funnel performance. Customer Retention & Loyalty<br><br> Manage customer retention programs. Track service reminders, warranty follow-ups, and maintenance campaigns. Ensure customers return for after-sales service and vehicle upgrades. Reporting & Analytics<br><br> Prepare regular CRM reports including: Lead conversion rates Customer satisfaction (CSI) Complaint resolution time Service retention Analyze customer data to identify sales opportunities and customer trends. Team Supervision<br><br> Supervise CRM coordinators or call center agents. Train team members on CRM processes and customer communication. Monitor call quality and follow-up performance. Coordination with Departments<br><br>Work closely with: Sales Department Service & Aftersales Marketing Team<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, or related field 3-5+ years experience in CRM or customer service in automotive Experience with premium brands is preferred Strong knowledge of dealership operations (sales & aftersales)

About noon<br>We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a SLP Supervisor who can help us strengthen security, minimize losses, and support operational excellence.<br>Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.<br>noon’s mission: Every door, every day.<br>What you’ll do<br>Team noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward.<br>As an SLP Supervisor, you will oversee day-to-day Security & Loss Prevention operations, ensuring the safety of people, protection of assets, and compliance with security standards while supporting business continuity across the site.<br>Key Responsibilities:<br>Supervise daily Security & Loss Prevention operations to ensure effective coverage across the site. Lead and coordinate Security Officers and CCTV Operators, ensuring adherence to company policies and procedures. Monitor access control, visitor management, and CCTV surveillance to maintain a secure environment. Respond to and investigate security incidents, accidents, theft, fraud, and policy violations, ensuring timely escalation and documentation. Conduct routine security inspections, audits, and patrols to identify and mitigate potential risks. Support inventory protection initiatives, stock counts, and shrinkage prevention activities. Prepare incident reports, daily security logs, and operational summaries with accuracy and timeliness. Coordinate with Operations, HR, Facilities, and other stakeholders to resolve security-related concerns. Provide on-the-job coaching and guidance to team members to maintain high performance and compliance. Ensure emergency response procedures are followed and support business continuity during critical incidents. Promote a culture of safety, security, and continuous improvement across the site.<br>What you’ll need<br>Bachelor’s degree or equivalent experience in Security Management, Criminal Justice, Business Administration, or a related field.2–4 years of experience in Security, Loss Prevention, or Asset Protection, preferably within a logistics, warehousing, retail, or e-commerce environment. Previous supervisory experience is preferred. Strong knowledge of security operations, incident management, investigations, and risk mitigation. Experience with CCTV systems, access control systems, and security reporting. Strong leadership, communication, and interpersonal skills. Good analytical and problem-solving abilities with attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Flexibility to work rotating shifts, weekends, and public holidays as operationally required.<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.