branch manager Jobs in Egypt

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job purpose</h4> <p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company’s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p> <h4>Key responsibilities & duties</h4> <p><strong>1. Infrastructure & system maintenance</strong><br> Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.<br> Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.<br> Manage backup procedures, disaster recovery plans, and data integrity protocols.</p> <p><strong>2. Team leadership & helpdesk support</strong><br> Lead, mentor, and schedule the daily tasks of the IT technical support team.<br> Act as the escalation point for complex technical issues reported by staff or guests.<br> Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</p> <p><strong>3. Security & compliance</strong><br> Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.<br> Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</p> <p><strong>4. Inventory & vendor management</strong><br> Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.<br> Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</p> <h4>Qualifications</h4> <h4>Job requirements & qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> <strong>Experience:</strong> 3–5 years of experience in IT support, with at least 1–2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).<br> <strong>Technical certifications:</strong> CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.<br> <strong>Core skills:</strong><br> - Strong knowledge of network administration, active directory, firewalls, and VoIP systems.<br> - Excellent troubleshooting skills across Windows/macOS environments and hardware.<br> - Strong leadership, time management, and communication skills in both English and Arabic.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and detail-oriented Welder Supervisor to lead our welding operations team in Sharm El-Sheikh, Egypt. In this role, you will oversee daily welding activities, ensure quality standards are met, and foster a safe, productive work environment. The ideal candidate will combine strong technical welding expertise with proven leadership capabilities to drive operational excellence and team performance.</p> <ul> <li>Supervise and manage a team of welders, providing clear direction, performance feedback, and professional development opportunities</li> <li>Ensure all welding work meets quality standards and specifications through regular inspections and testing</li> <li>Maintain strict adherence to safety protocols, OSHA regulations, and company safety policies</li> <li>Plan and schedule welding projects to optimize productivity and meet production deadlines</li> <li>Conduct equipment maintenance checks and coordinate repairs to minimize downtime</li> <li>Train team members on welding techniques, safety procedures, and new equipment operation</li> <li>Analyze production data and identify opportunities for process improvement and efficiency gains</li> <li>Document work progress, maintain accurate records, and prepare performance reports</li> <li>Troubleshoot technical issues and implement corrective actions promptly</li> <li>Communicate effectively with other departments to ensure seamless project coordination</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 5 years of hands-on welding experience with proficiency in multiple welding processes</li> <li>Minimum 2 years of supervisory or team leadership experience in a manufacturing or industrial environment</li> <li>Strong knowledge of welding standards, quality assurance practices, and safety regulations</li> <li>Proficiency in reading and interpreting technical drawings and welding specifications</li> <li>Excellent organizational and time management skills with the ability to prioritize multiple tasks</li> <li>Demonstrated ability to analyze problems and implement effective solutions</li> <li>Strong interpersonal and communication skills with the ability to motivate and mentor team members</li> <li>Proficiency in using welding equipment and related tools</li> <li>Valid welding certification (AWS or equivalent)</li> <li>Current First Aid and CPR certification</li> <li>Preferred: Experience with scheduling software and budget management</li> <li>Preferred: Knowledge of metallurgy and material properties</li> <li>Preferred: Experience implementing process improvement initiatives</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking an experienced and dynamic spa supervisor to join our hospitality team in Cairo, Egypt. In this pivotal leadership role, you will oversee all spa operations, manage our talented team of therapists, and ensure exceptional guest experiences that align with our luxury brand standards. As spa supervisor, you will combine your passion for wellness with strong operational expertise, driving both guest satisfaction and revenue goals while maintaining the highest standards of professionalism and service excellence.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee daily spa operations, ensuring all standard operating procedures and policies are consistently followed by team members and that the facility maintains peak condition at all times.</li> <li>Lead, mentor, and motivate the spa therapy team, providing constructive feedback, performance reviews, and professional development opportunities to foster a collaborative and high-performing environment.</li> <li>Manage inventory of spa products, supplies, and equipment, ensuring adequate stock levels and maintaining accurate records for operational efficiency.</li> <li>Monitor and drive retail and treatment revenue goals, implementing strategies to maximize profitability while maintaining service quality.</li> <li>Ensure all spa treatments are performed safely, professionally, and hygienically, conducting quality assurance checks and addressing any concerns with care and urgency.</li> <li>Communicate guest preferences and special requests to relevant departments, ensuring seamless coordination and personalized service delivery.</li> <li>Greet and interact with guests and members in a warm, professional manner, addressing inquiries, resolving concerns, and maintaining positive relationships at all times.</li> <li>Maintain comprehensive guest databases and records, tracking preferences and facilitating ongoing communication to encourage rebooking and loyalty.</li> <li>Conduct facility tours for prospective spa guests and actively promote all hotel and spa packages, treatments, and seasonal promotions.</li> <li>Recognize and extend special attention to VIP arrivals, ensuring their experience exceeds expectations.</li> <li>Coordinate spa treatments with other spa programs and hotel departments, fostering strong internal relationships and operational synergy.</li> <li>Maintain ambiance standards including lighting, music, and cleanliness across all spa areas, creating a serene and welcoming environment.</li> <li>Report maintenance requirements, security concerns, and equipment malfunctions promptly to hotel management.</li> <li>Attend departmental meetings and training sessions, staying current with industry trends and brand standards.</li> <li>Demonstrate commitment to safety protocols and lead by example, ensuring all team members adhere to health, safety, and sanitation procedures.</li> <li>Act as a brand ambassador, representing spa values and organizational culture to colleagues, guests, and external stakeholders.</li> <li>Perform additional duties and responsibilities as assigned to support overall hotel operations.</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Minimum 3-5 years of professional experience in spa operations, with at least 2 years in a supervisory or leadership capacity.</li> <li>Government-approved spa therapy certification and current professional licensure.</li> <li>First aid certification and CPR - basic rescuer certification.</li> <li>Thorough knowledge of spa and fitness department standard operating procedures and policies.</li> <li>Extensive knowledge of the hospitality sector, particularly the upper luxury segment.</li> <li>Demonstrated understanding of brand values, luxury service standards (LQA, Forbes, Accor), and quality assurance protocols.</li> <li>Strong proficiency in English (oral and written).</li> <li>Proven ability to manage staff, provide training, and develop team members.</li> <li>Excellent organizational and time management skills with strong attention to detail.</li> <li>Advanced interpersonal and communication skills with the ability to interact professionally with guests, members, and colleagues.</li> <li>Proficiency in inventory management, financial tracking, and revenue optimization.</li> <li>Knowledge of guest relationship management systems and spa software programs.</li> <li>Ability to work flexible hours, including evenings and weekends as required by spa operations.</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>University degree in hospitality management, business administration, or related field.</li> <li>Additional certifications in spa management or wellness industry specializations.</li> <li>Experience with multiple spa treatment modalities and techniques.</li> <li>Proficiency in additional languages beyond English.</li> <li>Proven track record of achieving revenue targets and improving guest satisfaction scores.</li> <li>Experience with quality assurance audits and compliance monitoring.</li> <li>Strong problem-solving abilities and conflict resolution skills.</li> <li>Demonstrated resilience and adaptability in fast-paced, dynamic environments.</li> <li>Industry network and connections within the wellness and hospitality sector.</li> </ul> <h4>Additional information</h4> <p><strong>Hotel overview:</strong></p> <p>Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Frequent lifting and carrying up to 30 lbs.</li> <li>Occasional kneeling, pushing, pulling, lifting.</li> <li>Occasional ascending or descending ladders, stairs, and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Fairmont Hotels &amp; Resorts is seeking a dedicated and professional Supervisor for our Fairmont Gold Lounge in Cairo, Egypt. In this supervisory role, you will oversee the daily operations of our exclusive lounge, ensuring exceptional service delivery and maintaining the highest standards of luxury hospitality. You will lead a team of hospitality professionals while creating an elevated experience for our most valued guests.</p><br><ul><li>Supervise and manage lounge staff, including scheduling, training, performance evaluation, and professional development</li><li>Ensure consistent delivery of Fairmont Gold service standards and guest experience excellence</li><li>Monitor lounge operations, including cleanliness, ambiance, inventory levels, and facility maintenance</li><li>Manage guest relations and resolve any concerns or complaints with professionalism and efficiency</li><li>Oversee food and beverage service, including quality control and presentation standards</li><li>Maintain accurate records of guest preferences, special requests, and feedback</li><li>Coordinate with other hotel departments to ensure seamless guest experiences</li><li>Manage inventory, ordering, and cost control within the lounge</li><li>Conduct regular staff briefings and ensure compliance with company policies and procedures</li><li>Analyze operational metrics and implement improvements to enhance service quality and efficiency</li><li>Handle administrative tasks, including reporting and documentation</li><li>Represent the lounge professionally and uphold Fairmont's brand values at all times</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of supervisory or leadership experience in a luxury hospitality environment</li><li>Proven expertise in guest relations and customer service excellence</li><li>Strong knowledge of hospitality operations and service standards</li><li>Excellent communication and interpersonal skills</li><li>Demonstrated ability to lead, motivate, and develop team members</li><li>Strong organizational and time management skills</li><li>Problem-solving abilities and sound decision-making judgment</li><li>Attention to detail and commitment to maintaining high standards</li><li>Ability to work flexible hours, including evenings and weekends</li><li>Experience with inventory management and basic financial reporting</li><li>Knowledge of food and beverage service protocols</li><li>Multi-language proficiency is advantageous</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications.</p><p>2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly.</p><p>3 Be prepared to work unsociable hours or overtime as dictated by his manager.</p><p>4 Be able to find faults on kitchen equipment and troubleshoot.</p><p>5 To ensure good work practices and reporting procedures.</p><p>6 Timekeeping and personal hygiene must be of the highest standards.</p><p>7 To assist the team when needed and ensure all problems are dealt with professionally.</p><p>8 To ensure PPM services are performed on equipment as directed by management.</p><p>9 Behave in a professional manner at all times.</p><p>10 Develop and maintain good working relationship with clients.</p><p>11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness.</p><p>12 Discuss all complaints/ suggestions with superior and take remedial action.</p><p>13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information.</p><p>14 Maintain a professional and pleasant working relation with all his superiors and peers at all times.</p><p>15 Ensure all work is carried out in compliance with the HSE management system.</p><p>16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action.</p><p>17 Work according to the policies, procedures and instructions identified by the Chief Engineer.</p><p>18 Take part in the Emergency Response Teams.</p><p>19 Must take all measures required for occupational and worker health and comply with all measures taken.</p><p>20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a technical high school or vocational diploma.</p><p>Experience: At least 5 years of practical experience required by the job.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>We're looking for an enthusiastic and detail-oriented Guest Service Supervisor to join our dynamic team in Cairo, Egypt. In this pivotal role, you will oversee daily front-of-house operations and lead our Guest Services team to deliver exceptional experiences at every guest touchpoint. You will be the backbone of our guest-facing operations, providing strategic leadership, resolving escalated concerns with empathy and professionalism, and maintaining the highest service standards across all interactions. This is an opportunity to make a meaningful impact on our guests' experiences while fostering a collaborative and supportive team environment.<br><br>Lead, mentor, and support the Guest Service team through coaching, performance feedback, and professional development opportunities Handle escalated guest concerns and complaints with empathy and assertiveness, implementing effective solutions that exceed expectations Maintain and enforce consistent service standards across all guest touchpoints, ensuring compliance with organizational policies and procedures Schedule staff efficiently, manage shift coverage, and optimize team resources to meet operational demands while controlling labor costs Monitor team performance and provide constructive feedback to drive continuous improvement and goal achievement Utilize guest management systems and property management software to track operations, guest preferences, and service metrics Collaborate transparently with other departments to coordinate guest services and resolve interdepartmental issues Identify operational challenges and implement innovative solutions to enhance efficiency, guest satisfaction, and team engagement Maintain detailed records of guest interactions, complaints, and resolutions for quality assurance and analytical review Ensure the team remains organized, motivated, and aligned with organizational goals and service excellence standards Demonstrate flexibility by working varied shifts, including weekends and holidays, as operational needs require<br><br>Qualifications<br><br>Required Skills and Experience:<br><br>Excellent communication and interpersonal skills with the ability to connect authentically with guests and team members Strong proven leadership qualities and demonstrated management experience in a hospitality or customer service environment Proven ability to maintain high service levels under pressure while remaining calm and resilient Advanced problem-solving and conflict resolution abilities with a customer-focused mindset Proficiency in guest complaint handling and de-escalation techniques Experience with guest management systems and property management software (PMS) Strong organizational and time management skills with meticulous attention to detail Ability to work collaboratively across departments and foster an inclusive team environment Demonstrated capability to analyze performance metrics and make data-driven decisions Experience with staff scheduling, resource planning, and budget management Fluency in both Arabic and English<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>The Area Supervisor manages daily delivery operations, rider teams, and vendor<br> performance across an assigned district. This role is responsible for keeping delivery speeds<br> high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across<br> dark stores and partner hubs through on-ground presence, performance tracking, and vendor<br> coordination.<br> Key Responsibilities:</p><br><br><p>1. Daily Operations &amp; Vendor Management:</p><br><br><ul><li>Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum.</li><li>Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently.</li><li>Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes.</li><li>Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground.</li></ul><p>2. Performance Tracking &amp; Analytics:</p><br><br><ul><li>KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order.</li><li>Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership.</li><li>Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place.</li></ul><p>3. Field Audits, Quality &amp; Onboarding:</p><br><br><ul><li>On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior.</li><li>Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet.</li><li>Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols..</li></ul><br>What you need to be successful<br><ul><li>Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>2–4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Excellent English.</li><li>Strong communication, organization, and time management skills.</li><li>Excellent ability to be detail oriented.</li><li>Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments.</li><li>Strong ability to multitask.</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt<br> Since joining the Delivery Hero family in 2020, the global leader in online food delivery and<br> q-commerce, instaShop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instaShop is an<br> opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an<br> environment where everyone’s achievements are celebrated and where success is the only way forward.<br> As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always<br> on the lookout for new talents to join us on our success journey.&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta: </strong><br> <span>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. </span><br> <span>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</span><br> <strong>Job Code:</strong><br> <span>Incremental 2026BOX-205</span><br> <strong>About the Role:</strong><br> The <strong>Control Tower Supervisor</strong> is responsible for overseeing Bosta Box operational issues and ensuring timely resolution of shipment-related cases. The role acts as a key link between <strong>Operations and Customer Experience</strong>, coordinating with different teams to investigate issues, drive corrective actions, and ensure SLA adherence. It also focuses on <strong>operational control, SOP compliance, and courier activity audits</strong> to identify risks and prevent service-impacting issues. The position plays a critical role in identifying recurring operational problems and driving <strong>continuous improvement and operational excellence</strong>.<br><br><p><b>Responsibilities :</b></p><br><ul> <li><ul> <li><strong>Own</strong> the end-to-end lifecycle of Bosta Box operational tickets raised by Customer Experience, including delivery failures, missed pickups, and shipment discrepancies.</li> <li><strong>Investigate</strong> shipment-related issues from an operational perspective to identify root causes and determine operational liability.</li> <li><strong>Coordinate</strong> with relevant operational teams, including Hubs, Fleet, and Sorting, to drive corrective actions and resolve flagged cases.</li> <li><strong>Follow up</strong> on open cases through to full closure, ensuring shipments are resolved within the agreed SLA.</li> <li><strong>Monitor</strong> ticket flow in real time, prioritizing high-severity and recurring cases to ensure timely resolution.</li> <li><strong>Execute</strong> rigorous audit protocols to detect, investigate, and eliminate fraudulent or inaccurate courier <strong>"Star" status updates</strong>.</li> <li><strong>Review</strong> operations regularly to identify risks, assess SOP compliance, and highlight areas for improvement.</li> <li><strong>Track and report</strong> key operational metrics, including First Response Time (FRT), Turnaround Time (TAT), and Resolution Rate across Bosta Box operational tickets.</li> <li><strong>Escalate</strong> unresolved or high-risk cases to the appropriate stakeholders, providing clear findings and recommendations.</li> <li><strong>Liaise</strong> daily with the Customer Experience team to align on case status, priorities, and next actions while avoiding duplicated efforts.</li> <li><strong>Identify</strong> recurring issue patterns and communicate them to Operations leadership to support root-cause resolution and prevent recurrence.</li> <li><strong>Prepare</strong> daily and weekly visibility reports covering ticket volume, resolution status, SLA adherence, and key operational findings.</li> </ul></li></ul><br><p><b>Requirements :</b></p><br><ul> <li><ul> <li>Bachelor’s degree in <strong>Business Administration, Logistics, Supply Chain, or a related field</strong>.</li> <li><strong>3–5 years of experience</strong> in Operations, Logistics, Last Mile, or Control Tower roles.</li> <li>Previous <strong>supervisory or team-lead experience</strong> is preferred.</li> <li>Experience in <strong>e-commerce, delivery, courier, or logistics operations</strong> is a strong advantage.</li> <li>Strong <strong>analytical and problem-solving skills</strong>.</li> <li>Good understanding of <strong>operational KPIs, SLAs, and performance tracking</strong>.</li> <li>Good <strong>Excel / Google Sheets</strong> skills.</li> <li>Strong <strong>communication and stakeholder management</strong> skills.</li> <li>Strong attention to detail with excellent <strong>follow-up and ownership</strong>.</li> <li>Ability to work under pressure and manage <strong>multiple priorities in a fast-paced environment</strong>.</li> <li>Good understanding of <strong>SOP compliance, operational quality, and continuous improvement</strong>.</li> </ul></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a technical high school or vocational diploma.</li><li>Experience: At least 3 years of practical experience required by the job.</li><li>Foreign Language: Not required.</li><li>Courses and Training: Not required.</li><li>Computer Literacy: Not required.</li><li>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</li></ul><p></p></section>

Connectalents, a leading recruitment & HRO company in MENA, is currently hiring a Gym Branch Sales Manager for a fast-growing fitness organization with multiple ladies only branches across Cairo. This role is ideal for a results-driven sales leader with experience managing teams and achieving ambitious sales targets<br>Job Role Manage and achieve branches sales targets. Monitor and improve monthly sales KPIs. Develop and execute sales strategies and forecasts. Analyze market conditions and identify new sales opportunities. Lead coaching, training, and development of the sales team. Ensure effective onboarding of new sales employees. Prepare sales reports, budgets, and performance analysis. Maintain communication with senior management regarding sales performance and strategy.<br>What We Need6–8 years experience in Sales Minimum 3 years in Sales Management Experience managing sales teams and achieving growth targets Strong leadership, communication, and presentation skills Strategic thinking and problem-solving ability Good Command of English<br><br>How to Apply:Please send your CV to nour.h@connectalents.com

<p><h4>Essential responsibilities and daily duties include:</h4> <p><strong>Provide production supervision for Amentum Ship Repair Team (SRT).</strong><br> Provide daily support to Production Supervisor and Industrial Manager.<br> Plan, coordinate, and assign daily tasks for multiple teams to ensure efficient execution of production goals.<br> Attend and contribute to production meetings with Egyptian Navy officials, providing updates and discussing all aspects of the work related to the shops under my management.<br> Oversee and manage daily operations across various specialized shops, ensuring that each shop is meeting its production and operational goals. Shops include valve, compressor, shaft work, pumps and motors, and inside machinist.<br> Act as a primary point of contact for Chief Engineers and Captains of the ships being supported and address any questions or concerns regarding the work and providing timely assistance as needed.<br> Receive, inspect, verify, and distribute all documentation related to the shops under my supervision, ensuring accuracy and compliance with standards before dissemination.<br> Ensure a smooth workflow by monitoring team performance and maintaining compliance with safety and operational standards. Ensure timely completion of tasks in alignment with production deadlines.<br> Maintain effective working relationships with workers, customers, and Port Engineers. Assure that issues are resolved efficiently and with minimal disruption to the project, when complaints or disputes occur, whether directly or through managers, supervisors, or other resources.<br> Ensure worker safety and environmental concerns are constantly monitored, and problems are effectively resolved.<br> Provide timely and comprehensive inputs for the Monthly Status Report.</p> <h4>Minimum requirements</h4> <p>High school diploma or GED.<br> Possess leadership skills, including conflict resolution, real-time decision-making, high performance expectations, and the capability of inspiring the team to meet them.<br> Working knowledge of intermediate and depot-level repair procedures, repair, maintenance standards, quality assurance specifications, and proper use of IMA industrial machinery.<br> Proficiency using hand tools, precision measurement tools, and equipment to perform repairs and have a thorough knowledge of standard shipyard practices.<br> Strong customer relationship skills to achieve customer satisfaction through their buy-in to business and project realities rather than diluting project actuals.<br> Must have leadership experience, leading a team of 5-10 personnel.<br> Ability to communicate well verbally and in writing.<br> Proficiency with basic computer operation with ability to create and maintain various reports and spreadsheets, as required.<br> Ability to maintain a strong working relationship with EN counterparts in a dynamic work environment.<br> Ability to obtain a Country Clearance and Base Pass authorization. Note: US citizenship is required.<br> Ability to possess a current passport at least two years before expiration after arrival in Egypt.<br> Ability to travel CONUS and OCONUS.</p> <h4>Preferred qualifications</h4> <p>Prior ship maintenance experience or working knowledge of expectations and safety protocols related to a shipyard environment.<br> Experience working in an Arab country for long periods.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>Job Purpose:&nbsp;</b></p><br><br><p>The Logistics &amp; Warehouses Supervisor ensures the efficient operation of warehouse functions, focusing on inventory control, order fulfillment, and safety compliance. This position leads a team to optimize workflows, maintain accurate records in Maximo, and improve warehouse processes to achieve high levels of operational performance. The supervisor is committed to maintaining safety, quality, and compliance while ensuring the timely and accurate distribution of materials.</p><br><br> Profile <br><p><b>Responsibilities/Duties&nbsp;</b></p><br><br><p><b>Quality Control</b></p><br><br><p>•Inspect incoming and outgoing products to ensure compliance with specifications outlined in purchase orders.</p><br><br><p>•Report any damaged, defective, or non-compliant items to the appropriate team members for resolution.</p><br><br><p>•Apply 5S methodology to organize and maintain storerooms to enhance efficiency and safety.</p><br><br><p><b>Process Improvement</b></p><br><br><p>•Continuously assess operational processes to identify opportunities for improvement in workflow, safety, and efficiency.</p><br><br><p>•Develop and maintain Standard Operating Procedures (SOPs) for warehouse operations to ensure consistency and high performance.</p><br><br><p><b>Safety&nbsp;</b></p><br><br><p>•Ensure adherence to safety regulations and company policies within the warehouse environment.</p><br><br><p>•Conduct regular safety training sessions and implement measures to mitigate workplace hazards.</p><br><br><p>•Promote a culture of safety by consistently enforcing safety standards and procedures.</p><br><br><p><b>Maximo&nbsp;</b></p><br><br><p>•Maintain accurate inventory records in Maximo, updating the system with data on received stocks, and materials issued.</p><br><br><p>•Perform regular stock audits to ensure inventory accuracy and prevent discrepancies.</p><br><br><p>•Manage the receiving, storage, and distribution of goods, ensuring proper handling and organization within the warehouse.</p><br><br><p>•Ensure that materials are received according to the correct specifications and update Maximo with stock data accordingly.</p><br><br><p>•Ensure stock is managed according to FIFO (First In, First Out) principles and update Maximo with the latest stock levels.</p><br><br><p>•Oversee the process of picking, packing, and shipping materials, ensuring timely and accurate order fulfillment.</p><br><br><p>•Implement and monitor quality control measures to ensure high standards of accuracy and product condition are maintained during order processing.</p><br><br><p>•Issue materials to departments through stock issue requests, maintaining up-to-date records in Maximo.</p><br><br><p>•Maintain accurate records of inventory transactions, shipping, receiving, and order fulfillment activities.</p><br><br><p>•Prepare detailed reports on warehouse performance metrics for management review, including stock levels, order fulfillment rates, and operational efficiency.</p><br><br><p>•Coordinate closely with purchasing, logistics, and other departments to ensure alignment and resolve operational issues efficiently.</p><br><br><p>•Communicate effectively with team members and cross-functional teams to ensure smooth operations and achieve organizational goals.</p><br><br><p>•Oversee the collection and management of spare parts and tools, ensuring they are properly cataloged, stored, and maintained.</p><br><br><p>•Manage tools that require calibration and facilitate their timely collection and re-calibration.</p><br><br><p><b>Team Management:</b></p><br><br><p>•Supervise warehouse staff, including hiring, training, and conducting performance evaluations.</p><br><br><p>•Schedule and assign tasks to ensure an efficient and productive workflow.</p><br><br><p><b>Inventory Accuracy:</b></p><br><br><p>•Monitor inventory levels and perform regular audits to ensure stock accuracy.</p><br><br><p>•Ensure materials are organized in the correct locations within the warehouse for easy retrieval.</p><br><br><p><b>Material Receiving and Storage:</b></p><br><br><p>•Issue material receiving reports for accepted goods that match agreed-upon specifications and reject non-compliant materials, processing return orders as necessary.</p><br><br><p>•Organize material storage in the warehouse according to category and ensure proper location tracking.</p><br><br><p><b>Essential Qualifications, Knowledge &amp; Experience</b></p><br><br><p><b>Qualifications:</b></p><br><br><p>•High school diploma or bachelor's degree from a reputable university.</p><br><br><p>•Forklift operation certification and competency in materials handling.</p><br><br><p>•Training in health and safety procedures related to warehouse operations.</p><br><br><p>•Proficiency in Microsoft Office and strong IT skills.</p><br><br><p>•Excellent written and verbal communication skills in English.</p><br><br><p><b>Knowledge:</b></p><br><br><p>•Working knowledge of CMMS, preferably Maximo, to manage inventory and track warehouse operations.</p><br><br><p>•Familiarity with best practices in stockroom and warehouse management.</p><br><br><p>•Strong understanding of inventory management and bookkeeping principles.</p><br><br><p>•Knowledge of safety regulations and compliance standards in warehouse operations.</p><br><br><p>•Knowledge of safety regulations and compliance standards within the warehouse environment.</p><br><br><p><b>Experience:</b></p><br><br><p>•At least 5 to 7 years of experience in the warehouse field.</p><br><br><p>•Proven experience with CMMS (preferably Maximo) in managing warehouse operations.</p><br><br><p>•Familiarity with warehouses' best practices and operational standards.</p><br><br><p><b>Desired Behaviors &amp; Experiences</b></p><br><br><p>•Exceptional attention to detail and superior time management abilities to ensure smooth operations.</p><br><br><p>•Proven leadership skills, with the capability to effectively motivate, manage, and support warehouse staff.</p><br><br><p>•A strong problem-solving mindset with a focus on continuous operational improvement and efficiency enhancement.</p><br><br><p>•A commitment to upholding high safety and quality standards within all operational processes.</p><br><br><p>•A proactive and effective communicator, able to collaborate seamlessly across teams and departments.</p><br><br><p>•Ability to develop long-term plans and align them with business goals.</p><br><br><p>•Flexibility in adjusting to changing priorities or new challenges within the warehouse environment.</p><br><br><p>•Sound judgment and the ability to make informed decisions under pressure.</p><br><br><p>•Strong skills in addressing and resolving conflicts within the team or with external stakeholders.</p><br><br><br> </div>

Job Purpose<br><br> JOB DESCRIPTION <br><br>Maintain clear communication with suppliers in order to ensure timely purchasing activities in adherence with relate policies and procedures. Coordinate with various departments to meet their related purchasing needs.<br><br>Roles & Responsibilities<br><br> Coordinate with internal entities as well as with vendors and suppliers to support the purchasing activities and to meet business related requirements. Use related software to support daily activities. (very week role) Handle the delegated tasks in coordination with related staff as required while ensuring the implementation of the applicable policies and procedures. Ensure purchasing requests collection from projects highlighting their needs, request clarifications and follow up as appropriate. Highlight any gap or risk that might face the purchasing operations to the Purchasing aiming to set preventive or corrective actions as required. Collect the purchase request from the Project Managers or project’s Technical Office Department after being approved by Project Managers. Collect material requisitions from the project Technical Office approved by project Manager. Coordinate with Purchasing Department in order to proceed with the purchasing activities. Perform tasks related to project purchasing as required and directly handle activities in coordination with the project manager (when the budget is below 2500 LE). Coordinate with Logistics Department/suppliers and seek for clarify and follow up the status of purchasing activities. Review invoices with quotations and purchase orders in order to verify accuracy. Update the purchasing database regularly to reflect actual purchasing activities status. Generate related reports as requested by the Purchasing Section Head and conduct additional analysis if needed. Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior Purchasing Supervisor<br><br> Purchasing Assistant Purchasing Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Accounting Department Logistics Department <br><br>Follow up and operational activities<br><br> Day to day As required <br><br>External Contact Nature & Purpose Frequency<br><br>Suppliers Negotiate and follow up As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications BA Business Administration<br><br>Professional Certification<br><br>Work Experience 5 years’ experience in the same field<br><br>Language Good command of English language<br><br>Computer Skills Microsoft Office

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for an enthusiastic and detail-oriented Guest Service Supervisor to join our dynamic team in Cairo, Egypt. In this pivotal role, you will oversee daily front-of-house operations and lead our Guest Services team to deliver exceptional experiences at every guest touchpoint. You will be the backbone of our guest-facing operations, providing strategic leadership, resolving escalated concerns with empathy and professionalism, and maintaining the highest service standards across all interactions. This is an opportunity to make a meaningful impact on our guests' experiences while fostering a collaborative and supportive team environment.</p> <ul> <li>Lead, mentor, and support the Guest Service team through coaching, performance feedback, and professional development opportunities</li> <li>Handle escalated guest concerns and complaints with empathy and assertiveness, implementing effective solutions that exceed expectations</li> <li>Maintain and enforce consistent service standards across all guest touchpoints, ensuring compliance with organizational policies and procedures</li> <li>Schedule staff efficiently, manage shift coverage, and optimize team resources to meet operational demands while controlling labor costs</li> <li>Monitor team performance and provide constructive feedback to drive continuous improvement and goal achievement</li> <li>Utilize guest management systems and property management software to track operations, guest preferences, and service metrics</li> <li>Collaborate transparently with other departments to coordinate guest services and resolve interdepartmental issues</li> <li>Identify operational challenges and implement innovative solutions to enhance efficiency, guest satisfaction, and team engagement</li> <li>Maintain detailed records of guest interactions, complaints, and resolutions for quality assurance and analytical review</li> <li>Ensure the team remains organized, motivated, and aligned with organizational goals and service excellence standards</li> <li>Demonstrate flexibility by working varied shifts, including weekends and holidays, as operational needs require</li> </ul> <h4>Qualifications</h4> <p><strong>Required skills and experience:</strong></p> <ul> <li>Excellent communication and interpersonal skills with the ability to connect authentically with guests and team members</li> <li>Strong proven leadership qualities and demonstrated management experience in a hospitality or customer service environment</li> <li>Proven ability to maintain high service levels under pressure while remaining calm and resilient</li> <li>Advanced problem-solving and conflict resolution abilities with a customer-focused mindset</li> <li>Proficiency in guest complaint handling and de-escalation techniques</li> <li>Experience with guest management systems and property management software (PMS)</li> <li>Strong organizational and time management skills with meticulous attention to detail</li> <li>Ability to work collaboratively across departments and foster an inclusive team environment</li> <li>Demonstrated capability to analyze performance metrics and make data-driven decisions</li> <li>Experience with staff scheduling, resource planning, and budget management</li> <li>Fluency in both Arabic and English</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Education: At least a technical high school or vocational diploma.</p><p>Experience: At least 5 years of practical experience required by the job.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><h2>Skills</h2><p>Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a technical high school or vocational diploma.</p><p>Experience: At least 5 years of practical experience required by the job.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a technical high school or vocational diploma. Experience: At least 3 years of practical experience required by the job. Foreign Language: Not required. Courses and Training: Not required. Computer Literacy: Not required. Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>1. Ensure all works are carried out as per instructions and specifications.<br> 2. Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly.<br> 3. Be prepared to work unsociable hours or overtime as dictated by the manager.<br> 4. Be able to find faults on kitchen equipment and troubleshoot.<br> 5. Ensure good work practices and reporting procedures.<br> 6. Maintain timekeeping and personal hygiene at the highest standards.<br> 7. Assist the team when needed and ensure all problems are dealt with professionally.<br> 8. Ensure planned preventive maintenance (PPM) services are performed on equipment as directed by management.<br> 9. Behave in a professional manner at all times.<br> 10. Develop and maintain good working relationships with clients.<br> 11. Handle every complaint or suggestion from managers with a positive attitude, sincerity and promptness.<br> 12. Discuss all complaints or suggestions with superiors and take remedial action.<br> 13. Attend regular meetings (toolbox talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company policies, standards, objectives and other helpful information.<br> 14. Maintain a professional and pleasant working relationship with all superiors and peers at all times.<br> 15. Ensure all work is carried out in compliance with the health, safety and environment (HSE) management system.<br> 16. Report all accidents, fire loss, theft and damages to Supervisor or Manager immediately and ensure proper procedures are followed. Where appropriate, take remedial action.<br> 17. Work according to the policies, procedures and instructions identified by the Chief Engineer.<br> 18. Take part in the Emergency Response Teams.<br> 19. Take all measures required for occupational and worker health and comply with all related measures.<br> 20. Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training. Aim to minimize consumption of resources currently used such as paper and printed materials.<br> 21. Implement necessary warnings and departmental training to save energy within the facility. Continue to apply decisions made to conserve energy. Assess environmental effects and energy efficiency of purchased equipment.<br> 22. Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution and harmful effects.<br> 23. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br> 24. Perform all other duties assigned by managers and hotel management not specified in this job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a technical high school or vocational diploma.<br> <strong>Experience:</strong> At least 5 years of practical experience required by the job.<br> <strong>Foreign language:</strong> Not required.<br> <strong>Courses and training:</strong> Not required.<br> <strong>Computer literacy:</strong> Not required.<br> <strong>Skills:</strong> Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification). Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.</p> <p> </p> <p>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Fairmont Hotels & Resorts is seeking a dedicated and professional supervisor for our Fairmont Gold Lounge in Cairo, Egypt. In this supervisory role, you will oversee the daily operations of our exclusive lounge, ensuring exceptional service delivery and maintaining the highest standards of luxury hospitality. You will lead a team of hospitality professionals while creating an elevated experience for our most valued guests.</p> <ul> <li>Supervise and manage lounge staff, including scheduling, training, performance evaluation, and professional development</li> <li>Ensure consistent delivery of Fairmont Gold service standards and guest experience excellence</li> <li>Monitor lounge operations, including cleanliness, ambiance, inventory levels, and facility maintenance</li> <li>Manage guest relations and resolve any concerns or complaints with professionalism and efficiency</li> <li>Oversee food and beverage service, including quality control and presentation standards</li> <li>Maintain accurate records of guest preferences, special requests, and feedback</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences</li> <li>Manage inventory, ordering, and cost control within the lounge</li> <li>Conduct regular staff briefings and ensure compliance with company policies and procedures</li> <li>Analyze operational metrics and implement improvements to enhance service quality and efficiency</li> <li>Handle administrative tasks, including reporting and documentation</li> <li>Represent the lounge professionally and uphold Fairmont's brand values at all times</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 3-5 years of supervisory or leadership experience in a luxury hospitality environment</li> <li>Proven expertise in guest relations and customer service excellence</li> <li>Strong knowledge of hospitality operations and service standards</li> <li>Excellent communication and interpersonal skills</li> <li>Demonstrated ability to lead, motivate, and develop team members</li> <li>Strong organizational and time management skills</li> <li>Problem-solving abilities and sound decision-making judgment</li> <li>Attention to detail and commitment to maintaining high standards</li> <li>Ability to work flexible hours, including evenings and weekends</li> <li>Experience with inventory management and basic financial reporting</li> <li>Knowledge of food and beverage service protocols</li> <li>Multi-language proficiency is advantageous</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>