Branch Supervisor Jobs in Egypt
3470 Jobs Found
<p>The Four Seasons Hotel Cairo At The First Residence is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Cairo At The First Residence and managing the day to day activities of the Guest Relations Team.</p><p>What you will do :</p><ul><li>Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences</li><li>Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess</li><li>Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.</li><li>Develop healthy relation with other front office team members in particular and all hotel employee in general</li><li>Ensure all local and corporate policies, works rules and benchmark standard are properly applied</li><li>Utilize Golden appropriately for a maximum guest recognition/satisfaction</li><li>Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem</li><li>Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests</li><li>Assisting the Front Desk team in the check-in and checkout processes based on benchmark standard</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone</li><li>Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager</li><li>Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About bosta:</strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
The sorting facility supervisor is responsible for supervising daily sorting operations and ensuring all parcels are received, processed and dispatched correctly and on schedule. The role involves coordinating with team leaders and team staff, maintaining workflow efficiency and supporting the sorting facility manager in achieving operational targets.<br> <strong>Job Code : </strong><br>
<span>New 2026OPER-212</span><br><br><p><b>Job Responsibilities : </b></p><br><ul>
<li>Supervise day to day workflow activities within the assigned areas of the facility</li>
<li>Ensure all shipments are scanned, sorted & dispatched correctly according to operational procedures</li>
<li>Monitor team performance and provide on the spot guidance to maintain accuracy, speed and productivity</li>
<li>Allocate manpower and assign tasks to ensure balanced workload distribution during shifts</li>
<li>Conduct end of shift meeting to review daily performance, highlight achievements and discuss issues</li>
<li>Identify operational bottlenecks and report them to the sorting facility manager with recommendation for improvement</li>
<li>Ensure that all staff follow safety and quality standards within the facility</li>
<li>Act as the main point of contact between the sorting staff and management during the shift</li>
</ul><br><p><b>Job Qualifications :</b></p><br><ul>
<li>Minimum of 3 years in hub and warehousing operations, preferably in the shipping field.</li>
<li>Very good English Level.</li>
<li>Must have experience in leading and supervising teams.</li>
<li>High School Diploma; Bachelor's degree.</li>
<li>Decision Making and problem solving skills.</li>
<li>Analytical and reporting skills.</li>
<li>Ability to meet deadline and work under pressure.</li>
<li>Time Management and multi-tasking.</li>
<li>Good interpersonal skills and leadership skills.</li>
<li>Proactive, with can do attitude and good judgment.</li>
<li>Focused and professional attitude.</li>
</ul><br> </div>
<p><strong>Job Aim :</strong><br>To support students' career development by providing career advising, delivering career readiness training, and organizing programs that enhance employability and professional growth.</p><p><br><strong>Responsibilities</strong> :</p><ul><li><p>Provide individual and group career advising sessions to students and graduates.</p></li><li><p>Assist students in career planning, job search strategies, CV writing, interview preparation, and professional networking.</p></li><li><p>Design, coordinate, and deliver career development workshops and training programs.</p></li><li><p>Organize career fairs, employer information sessions, networking events, and recruitment activities.</p></li><li><p>Build and maintain relationships with employers, training providers, and industry partners to create career and internship opportunities.</p></li><li><p>Coordinate internship, training, and graduate employment programs.</p></li><li><p>Maintain accurate records of student participation, training activities, and employment outcomes.</p></li><li><p>Prepare reports and statistics related to career services, graduate employment, and training activities to support institutional planning and accreditation requirements.</p></li><li><p>Promote career services and training opportunities through various communication channels.</p></li><li><p>Collaborate with academic departments and other university units to identify students' career development needs.</p></li><li><p>Monitor labor market trends and recommend initiatives to enhance students' employability.</p></li><li><p>Perform any other duties assigned by the direct supervisor related to career development and training activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in <strong>Business Administration, Education, Communications, or a related field</strong>.</p></li><li><p><strong>2–4 years</strong> of experience in career services, training, talent development, human resources, or a related field.</p></li><li><p>Experience in career advising, coaching, or student development is preferred.</p></li><li><p>Strong knowledge of career planning, employability skills, and labor market trends.</p></li><li><p>Experience in organizing and coordinating training programs, workshops, and career events.</p></li><li><p>Excellent communication, presentation, and interpersonal skills.</p></li><li><p>Strong organizational and project coordination skills with the ability to manage multiple tasks.</p></li><li><p>Proficiency in <strong>Microsoft Office Suite</strong> (Word, Excel, PowerPoint).</p></li><li><p>Excellent command of <strong>English and Arabic</strong>, both written and spoken.</p></li><li><p>Ability to build and maintain relationships with employers, training providers, and internal stakeholders.</p></li><li><p>Strong problem-solving, analytical, and time management skills.</p></li><li><p>Ability to work independently as well as collaboratively within a team.</p></li><li><p>Experience with Learning Management Systems (LMS), career platforms, or CRM systems is an advantage.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sales Implementation: Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager Sales Force update Update customers data base and new customers on sales force periodically (contacts from different divisions, Address of branches, address of head office etc. Attach all customers proposals and contracts on SF system New Customers: Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with potential customers in line with own department strategy and plans. Responsible for building close relationships with potential and new customers to ensure satisfying needs. Market research: Update the management with the latest market insights regarding new products launched in the market, prices, competitors etc. Order Management: Applying discounts on Salesforce system and sync customer prices with system prices before making any orders Making orders right away on Sales Force System once the customer send it. Make sure that the customer doesn t have any pending payments Follow up with the credit policy and process to make sure order reached the distribution phase Make sure the order to be delivered within the company SLA Collection: Responsible for managing all customers overdue and coming due amounts Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager Solve any pending issues related to customer payment Reporting and Analysis: Revising Daily Sales Report and report achievements to his/her direct manager Forecasting next month Sales amounts and per SKU. Customer Satisfaction and Complaints: Responsible for handling customer complaints in efficient and professional manner within FS policies and systems. Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary actions required.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description: </b>Key Responsibilities Lead, manage, and motivate the Religious Tourism sales team to achieve monthly and annual sales targets. Develop and implement effective sales strategies for Hajj and Umrah programs. Monitor sales performance, KPIs, and conversion rates, and take corrective actions when needed. Build and maintain strong relationships with customers, travel agents, and strategic partners. Recruit, coach, train, and develop sales team members to enhance performance and productivity. Conduct regular sales meetings, performance reviews, and coaching sessions. Coordinate with Operations, Marketing, and Finance teams to ensure seamless service delivery. Prepare sales forecasts, business reports, and market analysis for management. Identify new business opportunities and contribute to market expansion. Ensure excellent customer service throughout the customer journey. Monitor market trends, competitor activities, and customer needs to maintain a competitive advantage. Ensure compliance with company policies and industry regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications </b>Bachelor's degree in Tourism, Business Administration, Marketing, Commerce, or a related field. 5 8 years of experience in Hajj & Umrah sales and the tourism industry. Minimum of 3 years in a Sales Supervisor, Team Leader, or Sales Manager role. Proven experience in managing Hajj & Umrah sales teams is mandatory. Required Skills Strong leadership and people management skills. Excellent sales planning and business development capabilities. Strong negotiation and relationship management skills. Ability to build sales forecasts and analyze performance metrics. Excellent communication, presentation, and coaching skills. Customer-focused with strong problem-solving abilities. Ability to work under pressure and achieve ambitious sales targets. Technical Skills Advanced proficiency in Microsoft Office, especially Excel. Experience using CRM systems. Familiarity with reservation and booking systems. Experience with sales reporting and performance tracking tools. Language Requirements Arabic: Native or Fluent. English: Very Good. Job Details Employment Type: Full-time. Work Mode: On-site. Working Hours: 8 hours per day (fixed or rotational shifts). Days Off: One day per week.</p><p></p></section>
<p><strong>Responsibilities:</strong></p><ul><li><p><strong>Lead and inspire</strong> a dedicated sales team to consistently meet and exceed sales targets.</p></li><li><p><strong>Oversee daily retail operations</strong>, ensuring smooth and efficient workflow.</p></li><li><p><strong>Provide exceptional customer service</strong>, setting the standard for your team and resolving complex customer inquiries.</p></li><li><p><strong>Develop and implement effective sales strategies</strong> to drive revenue growth and market share.</p></li><li><p><strong>Monitor individual and team performance</strong>, providing constructive feedback and coaching for continuous improvement.</p></li><li><p><strong>Conduct regular training sessions</strong> to enhance product knowledge and sales techniques among team members.</p></li><li><p><strong>Manage inventory and merchandising</strong> to optimize product presentation and availability.</p></li><li><p><strong>Analyze sales data and market trends</strong> to identify opportunities and adapt strategies accordingly.</p></li><li><p><strong>Foster a positive and collaborative team environment</strong> where every member feels empowered to succeed.</p></li></ul><p><strong>Skills & Technologies:</strong> This role demands a blend of strong leadership, strategic thinking, and hands-on sales expertise. You'll leverage your proficiency in <strong>Customer Service</strong>, your drive for <strong>Sales Target Achievement</strong>, and your ability to execute effective <strong>Sales Strategy</strong>. Experience with <strong>CRM Software</strong> and <strong>Reporting & Analysis</strong> will also be key to your success.</p><p><strong>Growth Opportunities:</strong> We believe in nurturing talent and providing clear pathways for career progression. As a Sales Supervisor, you will gain invaluable experience in leadership, strategic planning, and performance management, preparing you for senior roles within our organization. Your success directly contributes to our growth, and we are committed to investing in your professional development.</p><p><strong>Team & Culture:</strong> Join a supportive and results-driven team where collaboration and innovation are celebrated. We pride ourselves on a culture of respect, continuous learning, and mutual support. You'll be part of a passionate group dedicated to delivering outstanding service and achieving collective success in a stimulating on-site environment.</p><p><strong>Impact:</strong> Your leadership will be pivotal in shaping our sales performance, enhancing customer loyalty, and strengthening our brand presence in Sohag. You will directly contribute to our business objectives, making a tangible difference in our continued success and growth.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and detail-oriented Welder Supervisor to lead our welding operations team in Sharm El-Sheikh, Egypt. In this role, you will oversee daily welding activities, ensure quality standards are met, and foster a safe, productive work environment. The ideal candidate will combine strong technical welding expertise with proven leadership capabilities to drive operational excellence and team performance. Supervise and manage a team of welders, providing clear direction, performance feedback, and professional development opportunities Ensure all welding work meets quality standards and specifications through regular inspections and testing Maintain strict adherence to safety protocols, OSHA regulations, and company safety policies Plan and schedule welding projects to optimize productivity and meet production deadlines Conduct equipment maintenance checks and coordinate repairs to minimize downtime Train team members on welding techniques, safety procedures, and new equipment operation Analyze production data and identify opportunities for process improvement and efficiency gains Document work progress, maintain accurate records, and prepare performance reports Troubleshoot technical issues and implement corrective actions promptly Communicate effectively with other departments to ensure seamless project coordination</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of hands-on welding experience with proficiency in multiple welding processes</li><li>Minimum 2 years of supervisory or team leadership experience in a manufacturing or industrial environment</li><li>Strong knowledge of welding standards, quality assurance practices, and safety regulations</li><li>Proficiency in reading and interpreting technical drawings and welding specifications</li><li>Excellent organizational and time management skills with the ability to prioritize multiple tasks</li><li>Demonstrated ability to analyze problems and implement effective solutions</li><li>Strong interpersonal and communication skills with the ability to motivate and mentor team members</li><li>Proficiency in using welding equipment and related tools</li><li>Valid welding certification (AWS or equivalent)</li><li>Current First Aid and CPR certification</li><li>Preferred: Experience with scheduling software and budget management</li><li>Preferred: Knowledge of metallurgy and material properties</li><li>Preferred: Experience implementing process improvement initiatives</li></ul><p></p></section>
<p>We are seeking a motivated and organized HR Supervisor to join our Cairo-based team. This role oversees day-to-day HR operations, supports employees and managers across the organization, and ensures compliance with Egyptian labor law. The right candidate brings solid HR experience, a collaborative mindset, and a genuine interest in building a positive workplace.</p><p> </p><ul><li>1. Team Supervision & Leadership<br>• Supervise and guide HR team members on daily tasks<br>• Assign work, provide regular feedback, and support team development<br>• Manage leave scheduling and workflow priorities for the HR team<br>• Promote a cooperative, service-oriented team culture</li><li>2. Employee Relations<br>• Act as a point of contact for employee concerns, conflicts, and grievances<br>• Assist with or conduct basic investigations into policy violations or workplace complaints<br>• Advise managers and employees on disciplinary processes and terminations in line with Egyptian Labor Law <br>• Support employee engagement and a positive workplace environment</li><li>3. Recruitment & Onboarding<br>• Oversee recruitment activities including job postings, screening, interviews, and offer letters<br>• Ensure new hire onboarding is complete and compliant (contracts, social insurance registration, orientation)<br>• Coordinate with department heads to anticipate hiring needs</li><li>4. Policy & Compliance<br>• Ensure HR practices align with Egyptian Labor Law, Social Insurance Law, and relevant regulations<br>• Maintain and update HR policies and the employee handbook<br>• Manage leave entitlements (annual, sick, maternity/paternity) per Egyptian law<br>• Support workers’ compensation and social insurance processes</li><li>5. HR Operations & Administration<br>• Oversee personnel file maintenance and HRIS data accuracy<br>• Prepare basic HR reports (turnover, headcount, attendance) for management<br>• Coordinate with Payroll on monthly payroll inputs and employee changes<br>• Support benefits administration and employee queries</li><li>6. Performance Management<br>• Guide managers through annual and mid-year performance review cycles<br>• Support supervisors in delivering feedback and drafting performance improvement plans<br>• Track and document performance issues appropriately</li><li>7. Training & Development<br>• Identify training needs for staff and managers<br>• Planning and coordinating employee training programs and professional development initiatives</li></ul>
<p> </p><h2>Job Title</h2><p>Concierge Customer Care Representative</p><h2>Department</h2><p>Customer Experience / Operations</p><h2>Reports To</h2><p>Customer Care Supervisor / Customer Experience Manager</p><h2>Job Summary</h2><p>The Concierge Customer Care Representative is responsible for delivering exceptional, personalized customer service by assisting clients with travel-related requests, reservations, inquiries, and post-booking support. The role focuses on creating seamless customer experiences through proactive communication, problem-solving, and attention to detail while maintaining the highest standards of professionalism.</p><h2>Key Responsibilities</h2><h3>Customer Service</h3><ul><li>Deliver premium customer service through phone, email, WhatsApp, live chat, and other communication channels.</li><li>Build strong relationships with customers by providing personalized assistance.</li><li>Respond promptly and professionally to customer inquiries and service requests.</li><li>Handle customer complaints with empathy and work toward timely resolution.</li><li>Ensure every customer interaction reflects the company's service standards.</li></ul><h3>Concierge Services</h3><ul><li>Assist customers with travel arrangements, hotel bookings, airport transfers, excursions, restaurant reservations, and other concierge requests.</li><li>Recommend destinations, attractions, activities, and travel enhancements based on customer preferences.</li><li>Manage special requests such as VIP services, celebrations, accessibility requirements, and special occasions.</li></ul><h3>Booking & Reservation Support</h3><ul><li>Process new bookings, amendments, cancellations, and refunds according to company policies.</li><li>Verify booking details for accuracy and completeness.</li><li>Monitor reservations and follow up with suppliers to ensure service delivery.</li><li>Maintain accurate customer profiles and booking records in CRM systems.</li></ul><h3>Customer Follow-up</h3><ul><li>Conduct pre-travel and post-travel follow-up communications.</li><li>Proactively notify customers of schedule changes, travel updates, or operational disruptions.</li><li>Collect customer feedback and escalate recurring service issues.</li><li>Promote customer loyalty through exceptional after-sales support.</li></ul><h3>Coordination</h3><ul><li>Liaise with internal departments and external suppliers to resolve customer issues efficiently.</li><li>Escalate complex cases to supervisors when necessary.</li><li>Ensure timely completion of customer requests while meeting service-level agreements (SLAs).</li></ul><h3>Documentation & Compliance</h3><ul><li>Maintain accurate records of customer interactions.</li><li>Follow company policies, quality standards, and data privacy requirements.</li><li>Prepare reports related to customer requests, complaints, and service performance when required.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Determines donor suitability to undergo plasmapheresis procedure including vital sign determination, medical history questioning, HCT/TP/weight determination and set up, disconnect, and operation of the automated plasmapheresis machine. Monitors donors ensuring safe and successful plasmapheresis procedures. Assists in the plasma collection process under the supervision of a certified employee and in compliance with Standard Operating Procedures Manual guidelines. May also perform all autopheresis technician operator functions including response and evaluation of all autopheresis trouble shooting displays.</p><p>Conducts pre-donation medical screening in accordance with established guidelines.</p><p>Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.</p><p>Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.</p><p>Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.</p><p>Provides appropriate feedback to ineligible donor candidates.</p><p>Ensures all donor screening information is complete and accurate prior to donation.</p><p>Ensures donor confidentiality and effectively communicates donor medical information to Medical Staff.</p><p>Establishes and maintains donor files in an organized and efficient manner.</p><p>Maintains accurate and thorough documentation of necessary records.</p><p>Reports all unsafe working situations or conditions to area lead, supervisor or manager.</p><p>Assists in emergency medical procedures when necessary.</p><p>Learns and maintains thorough familiarity and compliance with all local competent authority regulations, Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2><p>Nurse or Health Technical Institute graduate or equivalent</p><h2>Professional experience required</h2><p>1 years of clinical experience. Experience with plasma or whole blood, and with cGMP regulated environment preferred.</p><h2>Computing skills</h2><p>Knowledge of Microsoft Office applications.</p><h2>Personal skills</h2><p>Communication and customer service skills.</p><p>Organized and able to manage time effectively.</p><p>Ability to work within a highly regulated, labor intensive, fast paced medical environment</p><p>Ability to understand and follow SOPs and protocols.</p><h2>Languages</h2><p>Written and spoken English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Directs leads, conducts, coordinates and prepares staff training activities in plasma center including new employee training program and Monthly Staff Training Activities within the Plasma Collection Center to verify and validate the employee's competence to perform roles independently. May occasionally oversee work of others but does not conduct performance appraisals or make hiring, salary, or termination decisions.</p><p>KEY RESPONSIBILITIES</p><ul><li>Directs, oversees and leads training within plasma center by partnering with the corporate training department to ensure training and training compliance is met.</li><li>Conducts, directs, and leads training and related developmental activities needed to support operational objectives in support of the plasma center leadership team.</li><li>Oversees and coordinates the work of designated trainers throughout the center. Identifies areas of operational opportunity for continuous improvement.</li><li>Supports management in implementation of corrective actions to eliminate regulatory deficiencies in training. May assist in the development and facilitation of operational training materials and programs.</li><li>Creates, maintains, and audits training records and files to assure compliant training files.</li><li>Ensures center adherence to training Standard Operating Procedures (SOP's) and annual training requirements, including new procedure training and re-certification activities.</li><li>Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the need arises.</li><li>Reports all unsafe working situations or conditions to supervisor or Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>ACADEMIC EXPERIENCE REQUIRED</h2><p>B.S. degree in a health-related science.</p><h2>PROFESSIONAL EXPERIENCE REQUIRED</h2><ul><li>Typically requires 2 years of related experience - clinical, general business, or training. Supervisory experience preferred.</li><li>Experience in a medical and/or cGMP regulated environment preferred.</li><li>Experience with plasma or whole blood preferred.</li></ul><h2>COMPUTING SKILLS</h2><p>MS Office knowledge</p><h2>PERSONAL SKILLS</h2><ul><li>Communication, negotiation, and proactive skills.</li><li>Leadership ability.</li><li>Organized and able to manage time.</li><li>Strong problem-solving skills.</li><li>Ability to understand and apply different learning styles.</li><li>Ability to identify errors and prepare corrective actions.</li><li>Ability to create positive interpersonal bonds with trainees.</li></ul><h2>LANGUAGES</h2><p>Written and spoken English and Arabic.</p><p></p></section>
Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines Ensure the quality of the food items and notify manager if a product does not meet specifications. Carry full responsibilities of his section when his immediate supervisor is not there. Work according to the menu specifications (pictures or/and portions) set by Chef. Keep working area at all times in Hygienic conditions according to the rules set by the hotel. Communicate to his direct supervisor in all relevant & important matters. Promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. Adhere to Company and Hotel rules and regulations at all times. Report any equipment failures/problems to the Maintenance Department. Pass any maintenance requests to the Maintenance Department. Participate in any Training/Developments schemes as recommended by senior management. Assist the Duty Manager in any task outlined/detailed by him/her. Comply with any reasonable request made by management to the best of your ability. Ensure that the standards required by laws and by management are maintained at all times in the areas specified above. Implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br>Qualifications<br><br>Education: At least a high school or vocational diploma. Experience: Can learn the job in 3 year and perform duties at expected level. Foreign Language: Not required. Courses and Seminars: Prior attendance in trainings in the related field. Computer Literacy: Not required. Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.
Sales Advisor - Motor Insurance Deraya Insurance Brokerage Role Summary The Sales Advisor is responsible for directly selling Motor insurance plans to individuals, small businesses, and medium enterprises. The role focuses on prospecting, building client relationships, and achieving sales targets while delivering outstanding customer service. Role Profile Prospecting & Lead Generation: Identify potential clients using databases, directories, referrals, and cold calling. Client Visits: Conduct at least two new prospect visits daily to expand the client base. Sales Execution: Promote and sell Motor insurance products using face‑to‑face techniques, ensuring clients receive tailored solutions. Target Achievement: Meet or exceed the annual sales target of 2,500,000 EGP. Relationship Management: Build and maintain long‑term client relationships to drive retention and referrals. Documentation: Ensure timely delivery of all necessary documents and compliance with company procedures. Collaboration: Report daily to the Sales Supervisor, share experiences, and participate in promotional events. Innovation: Continuously seek new methods to refresh prospect databases and enhance sales performance. Requirements Bachelor’s degree.0–3 years of work experience in sales or insurance. Strong prospecting and persistence skills. Excellent communication and interpersonal abilities. Very good written and spoken English. Independent, motivated personality. What We Offer At Deraya Insurance Brokerage, you’ll have the opportunity to build a rewarding career in a dynamic, growth‑oriented environment. We provide professional development, continuous learning, and the chance to work with a highly experienced team serving a diverse portfolio of clients.
Key Responsibilities:Ensures the smooth and efficient operation and control of the pastry galley and production daily according to company policies. Directs, coaches, supports, supervises, and evaluates (with the Assistant Pastry Chef) the performance of all direct reports. Responsible for the production, quality and presentation of the pastry and dessert assortment to be used in the daily menus. Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget. Supervise the set-up of the Pastry and dessert display in the various buffets. Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily. Ensures that the Pastry Shop’s cleaning schedule established by the Executive Sous Chef Pastry & Bakery is followed by all team members on duty after each service and exercises proper methods to minimize equipment damages. Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. Responsible for the requisition and transportation of the necessary items from the main stores to the pastry galley. Ensures recipes/master list and yields are in accordance with the company’s standards. Assists the Assistant Pastry Chef with completing the daily pastry consumption re-cap as requested by the Executive Chef. Ensures that Pastry team members come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation. Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Accountable for daily production recap. Accountable to coach and train the Pastry Cooks. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.<br>Qualifications:A minimum of two years' experience as a CDP Pastry in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required.
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Closely deal with all requests, problems, and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</li>
<li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li>
<li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate supervisor and follow up on the matter.</li>
<li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li>
<li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</li>
<li>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li>
<li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire, translate them into English, and send them to all of the department managers.</li>
<li>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments, and monitor the organisation.</li>
<li>Work in coordination with all departments and ensure the flow of necessary information.</li>
<li>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments, and ensure that the order is delivered to the guest.</li>
<li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</li>
<li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li>
<li>Walk agency representatives and potential guests around the facility.</li>
<li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li>
<li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li>
<li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</li>
<li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li>
<li>Support hotel sales. Is authorised to sell charged services.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li>
<li>Respond to guest inquiry forms and all written suggestions, complaints, etc.</li>
<li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</li>
<li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li>
<li>Take part in training programmes and departmental internal communication meetings.</li>
<li>Due to being in direct contact with guests, must always look clean, neat, and fresh.</li>
<li>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school or vocational diploma.</li>
<li><strong>Experience:</strong> At least 2 years of experience in the industry.</li>
<li><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used, and a good command of Arabic, German, French, or Russian.</li>
<li><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</li>
<li><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li>
<li><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>The Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><br>Job Description<br><br><ul><li>To ensure that all goods received are properly supported by valid hotel purchase orders.</li><li>To examine both quality and quantity of goods received in coordination with related department before accepting the delivery.</li><li>To ensure that goods are promptly moved to store or concerned department once received.</li><li>To ensure that outgoing goods are properly documented and accounted for.</li><li>To closely monitor with Purchaser all pending or partial deliveries.</li><li>To be responsible for recording and distributing reports as per hotel policies and procedures, such as duly signed individual receiving record, receiving report, etc..</li><li>To coordinate with the purchasing department in regards to delivery issues.</li><li>To maintain a good relationship with suppliers and other departments.</li><li>Log and inform your Supervisor of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.</li><li>Complete all duties, and ensure a concise hand over</li><li>Follow guidelines outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals.</li></ul><br>Qualifications<br><br><p>- Bachelor of Commerce. <br>- Microsoft Office Skills. <br>- Basic of English. <br>- Hotels Experiences.</p><br> </div>
Swiza Chocolate & Confectionery | Alexandria<br>We're looking for a skilled and passionate Chocolatier Chef to join our specialized team in crafting and developing premium chocolate products.<br>About the Role:<br>As a Chocolatier Chef at Swiza, you will be at the heart of our production — creating exceptional chocolate experiences that reflect our brand's commitment to quality and innovation since 1991.<br>Key Responsibilities:<br>- Operate and oversee chocolate production lines and equipment- Manufacture and develop chocolate products and various fillings- Prepare and refine Ganache, Praline, and specialty fillings- Develop seasonal collections and innovate new flavors and products- Uphold food safety standards, quality control, and Good Manufacturing Practices (GMP)<br>Technical Skills Required:<br>- Hands-on experience in natural/artisan chocolate manufacturing- Strong understanding of dark, milk, and white chocolate properties- Knowledge of cocoa butter, cocoa mass, and milk powder varieties- Proficiency in melting, tempering, molding, casting, and cooling processes- Ability to efficiently operate production equipment and lines<br>Qualifications & Experience:<br>- Education: Bachelor's degree or relevant post-secondary diploma preferred- Experience: 5–7 years of proven experience in chocolate manufacturing and confectionery<br>Reporting Structure:<br>- Administratively reports to: Production Manager- Technically reports to: General Production Supervisor<br>If you have the expertise and passion for professional chocolate craftsmanship, we'd love to have you join the Swiza family.<br>To apply, please send your CV via Whats App only to: 01101920119Phone calls will not be accepted, Whats App messages only.---<br>سويزا للشيكولاتة والحلويات | الإسكندرية<br>مطلوب شيف شيكولاته<br>فرصة للانضمام إلى فريق متخصص في صناعة وتطوير الشيكولاتة الفاخرة.<br>المهام والمسؤوليات<br>- تشغيل ومتابعة خطوط ومعدات إنتاج الشيكولاتة الطبيعية.- تصنيع وتطوير منتجات الشيكولاتة والحشوات المختلفة.- إعداد وتطوير الجاناش (Ganache) والبرالين (Praline) والحشوات الخاصة.- تطوير المجموعات الموسمية وابتكار نكهات ومنتجات جديدة.- الالتزام بمعايير الجودة وسلامة الغذاء وممارسات التصنيع الجيد (GMP).<br>المهارات الفنية المطلوبة<br>- خبرة عملية في تصنيع الشيكولاتة الطبيعية.- فهم خصائص الشيكولاتة الداكنة والحليب والبيضاء.- معرفة أنواع زبدة الكاكاو والكتلة الكاكاوية والألبان البودرة.- إتقان عمليات التذويب والتمبرينج والتشكيل والصب والتبريد.- القدرة على التشغيل الفعّال للمعدات وخطوط الإنتاج.<br>المؤهلات والخبرات<br>- المؤهل: يفضل مؤهل عالٍ أو دبلوم فوق متوسط مناسب.- الخبرة: من 5 إلى 7 سنوات مع خبرة مثبتة في صناعة الشيكولاتة ومنتجاتها<br>.التبعية الوظيفية<br>يتبع إداريًا: مدير الإنتاجيتبع فنيًا: المشرف العام للإنتاجإذا كنت تمتلك الخبرة والشغف بصناعة الشيكولاتة الاحترافية فنحن نتطلع لانضمامك إلى فريق سويزا01101920119للتواصل وإرسال السيرة الذاتية عبر واتساب فقط على الرقم:<br>نعتذر عن عدم قبول المكالمات الهاتفية
<p>As a Data Collector, you ll be responsible for accurately gathering business data through street scanning along predefined routes using our survey software. You will do data entry after receiving comprehensive training, ensuring the data is precise and reliable. You will navigate according to a plan and maintain a focused approach to data collection.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Drive or walk along routes assigned by the Team Leader, covering designated areas thoroughly;</li><li>Collect specified data on businesses using provided survey software, ensuring accuracy and completeness of information;</li><li>Enter data into the survey system efficiently and accurately while on the route;</li><li>Operate and maintain survey equipment and software, with a focus on precision in data capture;</li><li>Adhere to data collection protocols and guidelines, ensuring data integrity and reliability;</li><li>Maintain regular communication with the Team Leader to report progress and any issues encountered during data collection;</li><li>Provide support for the management of the day-to-day operations;</li><li>Review the collected content for quality and accuracy and make changes as needed;</li><li>Verify images and data to ensure that records are current and accurate;</li><li>Assist Team Leaders in the verification of data to ensure the accuracy and validity of collected information;</li><li>Take clear digital images of the premises;</li><li>Complete logs and control forms and required documentation as required;</li><li>Communicate effectively with the public to share the purpose of our visit, inquire about business, address questions, etc.;</li><li>Courteously handle field questions and complaints and escalate to their supervisor as appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Valid motorcycle driving license.</li><li>Experience: 1 year of experience in delivery, courier or market scanning; Experience in data collection, delivery, logistics or courier services.</li><li>Knowledge: Proficient in reading, writing and using a mobile or tablet; Excellent navigational abilities and familiarity with local geography; Proficiency in using smartphones and GPS devices; experience with survey software or data entry tools is advantageous.</li><li>Skills: Good verbal communication abilities to effectively report data and any issues.</li><li>Traits: Strong attention to detail and accuracy in data collection and entry.</li></ul><p>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities #Egyptdubizzle</p>
<p>The procurement Supervisor is responsible for overseeing all procurement and logistics activities specific to the Operations and Maintenance (O&M) division. The primary objective is to ensure the uninterrupted availability of materials, equipment, and services required for maintenance, repairs, and operations. This role requires a proactive leader capable of balancing strategic sourcing initiatives with rapid, emergency response procurement in a high-pressure, fast-paced industrial environment.</p><p>Execute the end-to-end procurement cycle for all O&M requirements, including spare parts, consumables, tools, and specialized maintenance services. Process purchase orders accurately and efficiently, ensuring compliance with company policies. Manage the procurement of high-value, complex, or long-lead-time items specific to critical equipment Coordinate with the maintenance planning team to forecast material needs based on preventive maintenance schedules and work orders. Serve as the primary point of contact for all emergency procurement requests. Maintain a network of local suppliers and subcontractors capable of 24/7/365 response. Utilize expediting skills to track critical orders and resolve supply chain disruptions immediately to minimize equipment downtime. Continuously source and qualify new vendors to ensure competitive pricing, improved lead times, and redundancy in the supply base. And secure savings. Conduct market research to identify innovative products or alternative suppliers that can improve reliability or reduce costs for the O&M team. Conduct regular performance reviews of key suppliers (quality, delivery, cost). Implement and monitor KPIs such as Emergency Purchase Order Cycle Time, PO Accuracy, and Cost Savings.</p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in supply chain management, Business Administration, Engineering, or equivalent experience. Experience: Minimum 5 years of experience in procurement or supply chain, specifically within an O&M, facilities management, or industrial maintenance environment. Energy sector will</p><ul><li>Crisis Management: Ability to remain calm and make quick, high-stakes decisions under pressure.</li><li>Agility: Comfortable with changing priorities and able to pivot instantly when a machine breaks down.</li><li>Negotiation: Strong commercial acumen to secure the best value in both planned and emergency scenarios.</li><li>Communication: Ability to interface effectively between technicians (who need parts) and suppliers (who provide them).</li></ul>
<p>Handling the design of electrical distribution network components for different types of buildings, previous experience in different types of projects; offices, residential, infrastructure, commercial buildings, water and wastewater pumping stations and treatment plants. Have the ability to the well understanding and interpretation of international codes and standards (BS, IEC, IET, NEC, NFPA, CIBSE, IESNA, ISO,..etc) Familiar with the local country codes of middle east and gulf countries. Preparation of Single line diagrams and distribution network strategy. Preparation of Electrical load Lists & Switchgear/Distribution Board Schedules. Design of medium voltage networks. Sizing of main electrical equipment, Cable sizing, breaker sizing, CT sizing, power factor correction, lighting, earthing & lightning system. Preparation of electrical systems layout drawings - Electrical equipment, interior and exterior lighting, street lighting, small power, cable routing, earthing, lightning protection, motor control centers schedules,.. etc. Coordination of electrical works with other disciplines. Communicate efficiently with different stakeholders of the project. Experience in working with Revit, ACC, Navisworks, and other BIM tools is a must,Dynamo/Revit API is a plus. Preparation of technical specifications of different electrical systems and electrical equipment. Preparation of BOQ and take off sheets for electrical systems and electrical equipment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Dialux and Dialux Evo.</li><li>ETAP.</li><li>ProDesign.</li><li>Generator sizing software.</li><li>Lightning protection calculation software. (IEC, strikerisk,..etc)</li><li>MS office</li><li>6-8 years of proven experience in handling intermediate and mega projects in the middle east region within consultancy firm.</li><li>Bachelor s degree in electrical engineering from a reputable university with minimum overall grade of Very Good .</li><li>Able to independently deliver work and integrate with larger project team.</li><li>Ability to work in multi-cultural multilingual environment.</li><li>Open to new ideas and innovative approaches.</li><li>Responsible for completion of specifically assigned tasks to time and cost.</li><li>Able to work as reliable and pro-active member of the team.</li><li>Self-motivated.</li><li>Excellent command of English language. (Writing and speaking)</li><li>Good communication, presentation and listening skills.</li><li>Writing professional reports.</li><li>Identifies and communicates concerns to immediate supervisor.</li><li>Possess capability to take individual responsibilities.</li><li>Willingness to share information and knowledge with team members.</li><li>Shows flexibility in work tasks and locations.</li><li>Able to adjust to changing priorities</li></ul>