Wordpress Developer Jobs in Egypt

We are seeking a high-potential, ambitious, and highly professional individual to join our Chairman’s Office as a Chairman’s Office Associate.<br>This is a unique early-career opportunity to gain meaningful exposure to executive-level operations, senior leadership, and key business priorities, while working closely with the Chairman’s Office Director in a dynamic and highly professional environment.<br>Key Responsibilities • Support the Chairman’s Office Director in managing daily priorities and executive office activities • Coordinate meetings, schedules, appointments, and related arrangements • Prepare professional correspondence, reports, presentations, and executive-level documents • Coordinate and follow up on action items, requests, and deliverables with internal departments and relevant stakeholders • Track priorities and ensure timely and effective follow-through • Maintain organized records and handle confidential information with the highest level of discretion • Provide proactive coordination and administrative support to ensure the smooth operation of the Chairman’s Office<br>Candidate Profile • Bachelor’s degree in Business Administration, Business Management, or a related field • 0–2 years of professional experience; exceptional fresh graduates are encouraged to apply • Excellent command of English, both written and spoken • Excellent proficiency in Microsoft Office, particularly Power Point, Excel, Word, and Outlook • Highly professional and presentable with strong business etiquette • Excellent communication, organization, and attention to detail • Strong follow-up skills with the ability to manage multiple priorities • Flexible, adaptable, proactive, and eager to learn • High level of discretion, integrity, and professionalism<br><br>What We Offer • Attractive and competitive compensation package • Performance bonus • Medical and life insurance • Flexible working hours (on-site; not hybrid) • Valuable exposure to executive-level operations and senior leadership • Strong learning and professional development opportunities<br>Location : 6th of October and Charles De Gaulle Street in Giza<br>Willingness and flexibility to travel as required based on business needs and executive priorities.<br>If you are an ambitious, high-potential professional looking for an opportunity that offers exceptional exposure, meaningful responsibility, and accelerated professional development, we encourage you to apply.

Egy Bell is hiring Office Services Supervisor for a multinational financial organization.<br>Responsibilities :Operational Supervision 1. Supervise daily office services activities including reception, meeting room coordination, visitor management, and general office support.2. Ensure services are delivered in line with approved policies, procedures, and service standards.3. Monitor attendance, scheduling, and task allocation of assigned team members.4. Ensure professional handling of VIP visitors in coordination with relevant stakeholders. Service Coordination 5. Coordinate with internal departments and regional offices to ensure timely service delivery. 6. Follow up on service requests and resolve routine operational issues. 7. Escalate complex matters to the Senior Officer / Head of Unit when required Compliance & Reporting 8. Ensure adherence to QHSE, safety, and access control procedures. 9. Maintain proper records of service activities and prepare periodic operational reports. 10. Support internal audits by providing required documentation. Vendor & Facility Support 11. Follow up with service providers (cleaning, hospitality, maintenance support) to ensure service quality. 12. Monitor service performance and report any deviations. Regular communication with all ADMI employees Frequent communication with all Bank departments. The role holder builds and fosters effective relations with different external visitors, and guests.<br>Qualifications:Bachelor’s degree in Business Administration, Management, or a related field. Proficient in speaking and writing English2 to 4 years of experience in the same field. Good MS Office (Excel, Word) Basic Office Systems Demonstrates the organizations values in being open and honest with others Maintains confidentiality in line with organizational policy. Understands the business of the organization, including the Vision, Mission and Values Identify client’s needs and expectations. Respond to requests efficiently and effectively. Identifies requirements and uses available resources to meet own work objectives in optimal fashion. Organizes work according to project and time management principles and processes. Time Management Office Operations Supervision Visitor & Reception Management Service Coordination Basic QHSE Awareness Customer Service Training (preferred) QHSE Awareness (advantage)

Job Purpose:Identify, research, and initiate contact with prospective global brands that require translation, localization, and language technology solutions. Job Responsibilities:Execute consistent daily outreach via cold emails, personalized Linked In video/text messaging, and phone calls to introduce the company’s localization capabilities to target decision-makers. Scan and profile mid-market companies in high-demand growth sectors; such as e-commerce, software apps, and e-learning platforms to find brands actively launching product updates or marketing campaigns in multiple languages. Lead introductory qualification calls with prospects to uncover their current localization pain points, recurring translation volumes, current vendor setups, and immediate international launch timelines. Schedule and coordinate high-quality introductory meetings and technical discovery sessions for Senior Business Development Managers, ensuring a smooth transition of the prospect relationship. Compile concise client research dossiers for the senior sales team prior to major pitch meetings, detailing the prospect's global digital footprint, current localized website presence, and potential competitor activity. Manage and update the CRM (e.g., Hub Spot or Salesforce) diligently, logging all communication touchpoints, accurately updating lead statuses, and capturing critical notes on client technology requirements. Act as the first point of contact for incoming website inquiries, quote requests, and general sales emails, vetting them swiftly against company ideal customer profiles (ICP) before routing them. Assist the solutions and production teams in gathering initial files, word counts, and language pairs from prospective clients to help generate early-stage cost estimates. Any other duties related to job nature.<br> Job Specifications:<br>Education:Bachelor’s degree in Commerce and Business Administration or related field Post graduate certificates in related field is a plus Experience:2-3 years of experience in sales development, customer-facing roles, or a passion for entering the B2B tech/services sector.<br>Competencies:Resilience & Objection Handling Active Learning & Industry Curiosity Multi-Channel Communication Agility Intentional Listening & Information Gathering Research-Driven Prospecting Collaborative Alignment (Team Synergy) Self-Discipline & Time Optimization

Company Description MOSHNEB, established in 2005, is a luxury bronze brand that combines craftsmanship, advanced technology, and engineering excellence to create distinguished products of world-class quality. The company focuses on precision, durability, and aesthetic design, appealing to clients who value premium, well-engineered bronze pieces. Team members work in an environment that values attention to detail, reliability, and consistency in production and service. Joining MOSHNEB offers the opportunity to contribute to a growing brand with a strong reputation for quality and innovation in its niche market. Role Description The Personal Assistant role at MOSHNEB is a full-time, on-site position based in Cairo, Egypt. The Personal Assistant will support senior leadership by managing daily schedules, coordinating meetings, and handling confidential correspondence. Responsibilities include organizing travel arrangements, preparing documents and reports, maintaining efficient filing systems, and ensuring follow-up on key tasks and deadlines. The role also involves liaising with internal teams and external partners, prioritizing incoming requests, and providing proactive administrative support to optimize the executive’s time and workflow. Qualifications Strong Personal Assistance and Executive Administrative Assistance skills, including experience supporting senior leaders.fluent english is a must Excellent Communication abilities, both written and verbal, with a professional and clear interaction style. Effective Diary Management skills, including scheduling, calendar coordination, and meeting organization. Solid Clerical Skills such as document preparation, filing, data entry, and basic record-keeping. High level of discretion, reliability, and ability to handle sensitive information professionally. Strong organizational and time management skills, with attention to detail and the ability to prioritize tasks. Proficiency in common office software (e.g., word processing, spreadsheets, email and calendar tools). Previous experience as a Personal or Executive Assistant, preferably in a corporate or luxury brand environment. Relevant diploma or bachelor’s degree in Business Administration, Management, or a related field is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a diligent and organised <strong>Remote Administrative Assistant</strong>. We are dedicated to exceeding client expectations through excellent service and superior craftsmanship. This <strong>Full-Time</strong> role is a fantastic opportunity for a proactive individual to provide crucial administrative support to our dynamic team, ensuring the smooth and efficient running of our daily operations. The successful candidate will be the backbone of our administrative function, working from a remote location to help us maintain our reputation for excellence.<br>Job Title: <strong>Remote Administrative Assistant</strong><br>Employment Type: <strong>Full-Time</strong><br>Location: <strong>Remote</strong><br>Salary: <strong>$45 - $59 USD per hour</strong><br><strong>Responsibilities</strong><br>* Serve as the first point of contact for clients, handling enquiries via email and telephone with a high degree of professionalism.<br>* Manage and coordinate schedules, appointments, and calendars for our project managers and painting teams.<br>* Prepare, issue, and track client quotations, invoices, and other project-related documentation.<br>* Maintain organised and accurate digital files, including client records and project details.<br>* Assist with basic bookkeeping duties, such as expense tracking and data entry.<br>* Liaise with suppliers to order materials and ensure timely delivery for projects.<br>* Provide comprehensive administrative support to the entire team to enhance operational efficiency.<br><strong>Qualifications</strong><br>* Proven experience in an administrative, virtual assistant, or similar support role.<br>* Exceptional organisational and time-management skills, with the ability to prioritise tasks effectively.<br>* Excellent written and verbal communication skills and a professional telephone manner.<br>* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar productivity software.<br>* A self-motivated individual with the ability to work independently and take initiative.<br>* A strong customer service focus with a commitment to providing a positive client experience.<br>* A reliable internet connection and a dedicated, quiet workspace are essential for this remote role.<br>* Previous experience within the trade services or construction industry is advantageous but not required.</p><br><br> <br><br> </div>

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As the Outbound Sales Executive, you will be responsible for driving revenue growth by proactively reaching out to property owners and businesses. You will focus on converting leads into active payers through our internal payment channels and expanding our footprint in the B2B market, in addition to our traditional C2C base.<br>You are responsible for:Present and sell our property solutions, highlighting the value of our specialised services. Meet and exceed monthly conversion targets by ensuring high-quality ARPU. Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Follow up on pending payments and "Active Accounts" to ensure consistent revenue flow. Demonstrate dubizzle products to the client, tailoring the best offer/package based on their need and budget. Educate and persuade customers to process all transactions and payments exclusively through Our Internal Channel. Elaborate on dubizzle's payment portfolio, finding the best payment solution relevant to the client and ensuring successful payment processing. Handle complex negotiations with both B2B and C2C clients to close deals effectively. Identify opportunities for upselling and cross-selling to maximise account value. Build lasting relationships with clients based on trust and reliability. Utilise software, scripts, and tools appropriately. Understand and strive to meet or exceed call centre metrics while providing excellent and consistent customer service. Consistently hit and exceed sales KPIs (Daily calls, conversion rates, and total revenue). Make sales or provide recommendations for products or services that may better suit the client's needs. Take part in training and other learning opportunities to expand your knowledge of the company and its position. Adhere to all company policies and procedures. Be able to conduct market research surveys with buyers or sellers. Collect data about consumers, competitors, and market conditions. Build rapport with clients over the phone to ensure the survey is completed within the required time. Capture the information via the company CRM so that the information can be processed correctly.<br><br>Requirements<br><br>Bachelor's degree in business administration or any related field, or equivalent certification. Proven track record in Outbound Sales (prefer Property experience) Minimum 1 year of general business experience that includes problem resolution, business writing, quality improvement and customer service; Good understanding of company products, services, and policies;Proficient with computers, especially with CRM software, and strong typing skills;Ability to effectively communicate with members and prescribers while managing multiple software systems;Ability to work a flexible work schedule;Proficient in Microsoft Office Suite (Word, Excel, Power Point). Exceptional sales skills, customer service, active listening, verbal and written communication skills, and professional phone voice. Strong negotiation, persuasion, and closing skills Excellent problem-solving skills;Multi-tasking abilities;Patience when handling tough cases;Strong time management and decision-making skills. Self-disciplined and resilient, able to handle rejection and maintain a positive attitude;Passion for ensuring a world-class user support experience;Quick learner and adaptable to learning new processes, concepts, and skills;Skilled problem-solver and multi-tasker;Critical thinker.<br><br>Benefits<br><br>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities#Egyptdubizzle

What is Flap Kap ? <br><br>We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br><br>For more info, check our feature on Forbes.<br><br>Why Flap Kap? <br><br>Flap Kap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. Flap Kap offers a safe<br><br>environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br><br>What is this role? <br><br>The Commercial Operations Specialist is responsible for ensuring the accuracy, completeness, and compliance of client documentation and Know Your Customer (KYC) information prior to submission to the Risk Department. This role acts as a critical quality-control function, reviewing client details, validating supporting documents, and confirming that all required checks are properly completed. By maintaining high standards of due diligence and data integrity, the Commercial Operations Specialist helps streamline risk assessments, reduce processing delays, and support informed decision-making across the business.<br><br>Responsibilities:<br><br>Review and verify client documentation, including bank statements, Memorandum of Association (MOA), trade licenses, and other financial or legal documents Ensure all submitted files are accurate, complete, and compliant with internal policies and regulatory requirements Perform thorough KYC checks in line with company standards and compliance guidelines Maintain, update, and manage client records using CRM systems and internal operational tools Coordinate closely with internal stakeholders, including Sales, Operations, Credit, Risk, and Finance teams, to ensure a smooth and efficient workflow Identify missing, incomplete, or inconsistent information and follow up promptly with relevant parties to resolve issues Support the client onboarding and funding processes by ensuring documentation meets required standards prior to approval Upon completion of verification, hand over validated documentation to the Finance Operations (Fin Ops) team to finalize processing Prepare and generate client contracts following offer approval by the Credit team Initiate the e-signature process by issuing contracts through Docu Sign and tracking completion Verify checks received from clients to ensure correctness and alignment with approved terms Contribute to the continuous improvement of documentation review and verification processes to enhance efficiency and accuracy<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Finance, Accounting, or a related field1-3 years of experience in commercial operations, client onboarding, documentation review, KYC, compliance, or a similar operational role (experience in financial services, fintech, or lending is a plus) Strong understanding of KYC, due diligence, and documentation verification processes High attention to detail with the ability to identify inconsistencies or missing information in financial and legal documents Familiarity with CRM systems and internal workflow tools; experience with document management platforms is preferred Strong organizational and time-management skills, with the ability to manage multiple files simultaneously and meet deadlines Excellent communication skills, with the ability to coordinate effectively with internal teams and follow up with stakeholders when required Proficiency in Microsoft Office tools (Excel, Word, Outlook); experience with e-signature platforms such as Docu Sign is an advantage Ability to work independently while also collaborating effectively within a cross-functional team<br><br>Benefits<br><br>Competitive Salaries Hybrid working environment Healthcare coverage A highly collaborative team environment that will support your professional and personal growth A culture that promotes Work-Life balance and Wellbeing A culture of learning and innovation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.<br><b>Join us on our journey for a better tomorrow.</b><br><strong>About the role</strong><br><ul><li>Lead, supervise, and monitor the finance service center reporting team</li><li>Coach and develop team members, ensuring consistent performance and sharing knowledge </li><li>Oversee preparation of monthly, quarterly, and annual group and financial reports</li><li>Collaborate with auditors, other teams, and business stakeholders</li><li>Ensure compliance with internal controls, company policies, and external regulations </li><li>Identify automation opportunities (RPA, system enhancements)</li><li>Participate in process improvement and automation initiatives</li><li>Lead or support transitions and migrations into finance service center</li><li>Participate in process improvement and automation initiatives</li></ul><br>"Your role is essential in ensuring accurate, efficient, and timely financial reporting, directly contributing to the team's overall success."<br><strong>Key Skills</strong><br><ul><li>Analytical and solution-oriented, with a proactive approach to problem-solving </li><li>Strong respect for deadlines and ability to work under pressure </li><li>Clear and effective communication skills </li><li>Well-organized, structured, and detail-focused </li><li>Collaborative team player with a strong willingness to learn and grow </li></ul><br><strong>To Succeed in This Role, You Will Need:</strong><br><ul><li>Ideally, 5+ years of experience in accounting and finance </li><li>A university degree in Accounting, Business, or Finance </li><li>Strong command of English; a second language is a plus </li><li>Proficiency in MS Office applications (Excel, Word, PowerPoint) </li><li>Experience with ERP systems-SAP experience is a strong advantage.</li></ul><br><strong>In Return, We Offer You:</strong><br><ul><li>A diverse, inclusive, and collaborative work environment where you are valued, empowered, respected, and rewarded </li><li>The satisfaction of contributing to an international market leader committed to sustainable productivity solutions </li><li>A friendly, family-like culture with a flexible hybrid work policy </li><li>A mindset of continuous improvement-our culture thrives on openness to feedback and change </li><li>Support for your personal and professional growth through tailored learning opportunities, global career paths</li></ul><br><b>Diverse by nature and inclusive by choice</b><br>Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.<br> </div>

<p>The Tax Accountant is responsible for managing and preparing tax calculations, filings, and compliance activities in accordance with Egyptian tax regulations. The role ensures accurate tax reporting, electronic tax submissions, tax analysis, and coordination with internal departments and external tax authorities to support the company’s financial operations.</p><p><strong>Responsibilities:</strong></p><p>• Prepare and submit monthly VAT tax returns through the electronic tax system for all company entities.<br>• Prepare and submit withholding tax returns for suppliers and contractors on a quarterly basis.<br>• Follow up on quarterly and annual payroll tax filings in coordination with external auditors.<br>• Process tax payments, bank transfers, and electronic tax system settlements.<br>• Analyze financial accounts, including expenses, contractors, suppliers, customers, receivables, payables, and payroll accounts, to support tax inspections.<br>• Support financial closing activities and respond to accounting inquiries during budget preparation.<br>• Prepare annual sales analysis and record sales transactions on Oracle ERP, including issuing electronic invoices.<br>• Prepare annual cost of sales reports for financial statements.<br>• Handle inquiries from tax authorities and follow up on tax letters, disputes, and appeals.<br>• Participate in tax inspections related to income tax, VAT, stamp tax, payroll tax, and withholding tax.<br>• Prepare and analyze owners’ association accounts, including maintenance expenses and collected fees.<br>• Provide required financial and tax reports to management and accounting teams.</p><p><strong>Requirements</strong></p><p>• Bachelor’s degree in Commerce, Accounting, Finance, or a related field.<br>• 5+ years of experience in accounting and taxation, preferably within the real estate industry.<br>• Strong knowledge of Egyptian tax regulations, accounting principles, VAT, withholding tax, payroll tax, and tax compliance procedures.<br>• Good understanding of Accounts Receivable (AR), Accounts Payable (AP), and financial reporting.<br>• Experience using ERP systems (Oracle preferred) and electronic tax platforms.<br>• Strong analytical skills with high attention to detail and accuracy.<br>• Ability to work under pressure and manage multiple priorities independently and within a team.<br>• Proficiency in Microsoft Office applications, especially Excel, Word, and accounting software.</p>

Job Requirements Bachelor's degree in Business Administration, Marketing, Economics, Communications, or a related field. Graduates of the American University in Cairo (AUC), German University in Cairo (GUC), German International University (GIU), or the British University in Egypt (BUE) are highly preferred.1–4 years of experience in B2B sales, client acquisition, account acquisition, recruitment services, Saa S, or a related commercial role. Excellent verbal and written communication and presentation skills in English and Arabic. Strong interpersonal, negotiation, and relationship-building skills. Proven ability to generate leads, qualify opportunities, and manage a sales pipeline. Experience using CRM platforms such as Hub Spot, Salesforce, Zoho CRM, or similar. Self-motivated, target-driven, and comfortable working in a fast-paced environment. Strong analytical, problem-solving, and organizational skills. Proficiency in Microsoft Office Suite (Excel, Power Point, Word) and Google Workspace. Key Responsibilities Lead Generation & Client Acquisition Identify, research, and engage prospective clients across target industries through outbound prospecting, networking, referrals, digital channels, and social selling. Build and maintain a healthy pipeline of qualified prospects using CRM tools and structured sales processes. Conduct outreach through email, Linked In, phone calls, and other communication channels to generate new business opportunities. Qualify leads by understanding client challenges, hiring needs, business objectives, and decision-making processes. Schedule and coordinate discovery meetings, product demonstrations, and sales presentations with prospective clients. Consistently achieve individual client acquisition, pipeline, and revenue targets. Market Research & Opportunity Identification Research target markets, industries, and companies to identify high-value sales opportunities. Monitor market trends, customer needs, competitor activities, and emerging business opportunities. Analyze market intelligence to improve prospecting strategies and outreach effectiveness. Identify new market segments and verticals that align with the company's growth objectives. Share market insights and competitive intelligence with internal stakeholders to support strategic planning. Client Engagement & Relationship Management Develop strong relationships with prospective clients throughout the sales cycle. Understand client business objectives and recommend solutions that address their recruitment and talent acquisition needs. Deliver compelling presentations, proposals, and solution demonstrations tailored to client requirements. Maintain regular communication with prospects to nurture opportunities and increase conversion rates. Ensure an exceptional client experience from the first interaction through successful onboarding. Sales Process & Commercial Negotiation Manage the complete client acquisition lifecycle from initial outreach to signed agreements. Prepare commercial proposals, quotations, and presentations tailored to client requirements. Support commercial negotiations while ensuring alignment with company policies and pricing strategies. Maintain accurate sales forecasts and monitor pipeline progression to achieve monthly and quarterly targets. Follow up consistently on outstanding opportunities to maximize conversion and minimize sales cycle duration. Cross-Functional Collaboration Work closely with the Marketing team to optimize lead generation campaigns and improve lead quality. Collaborate with Recruitment and Operations teams to ensure proposed solutions align with client expectations and operational capabilities. Coordinate with Customer Success and Account Management teams to ensure seamless client onboarding and long-term satisfaction. Share client feedback and market insights to contribute to service enhancements and business improvements. CRM, Reporting & Performance Management Maintain accurate and up-to-date records of all prospect interactions, meetings, opportunities, and sales activities within the CRM system. Prepare weekly and monthly reports on sales activities, client acquisition performance, pipeline health, and revenue forecasts. Track key performance indicators (KPIs) including qualified leads, meetings booked, proposals submitted, conversion rates, and new clients acquired. Continuously evaluate and improve sales and client acquisition processes to increase efficiency and overall performance. Represent the company professionally at networking events, industry conferences, exhibitions, and client meetings to strengthen brand awareness and generate new opportunities.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Order Management team plays a critical role in ensuring the timely, accurate, and efficient movement of freight and information. As an Order Management Coordinator, you will deliver exceptional customer service while supporting daily operational activities, shipment tracking, documentation accuracy, and vendor communication. You will ensure compliance with company procedures and maintain strong working relationships with internal teams, customers, and external partners. Ensure proper and timely movement of freight and related information across the Order Management process. Maintain a smooth and efficient freight process flow. Ensure accurate and timely data entry into the operating system. Track and trace shipments to ensure timely delivery and excellent customer satisfaction. Monitor shipment reports and proactively resolve issues impacting customer service. Ensure timely preparation and communication of export-related documents, including arrival notices and required client communication. Validate accurate and timely vendor and client billing. Coordinate directly with customers to manage international shipments and meet service expectations. Build and maintain strong relationships with shipping lines, trucking companies, and other service providers. Ensure compliance with company procedures, industry regulations, Operational Process Standards (OPS), governmental requirements, and customer-specific policies. Analyze department process flows to identify opportunities for improved efficiency and service. Ensure all customer standard operating procedures (SOPs) are consistently followed and updated in the DLSOP database. Meet assigned KPI targets and deliver performance aligned with company standards. Manage overseas correspondence, ensuring timely responses to internal and external inquiries. Deliver exceptional customer service by handling shipment requests and issues professionally and promptly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic understanding of transportation processes (all modes a plus).</li><li>Strong computer skills (MS Excel, MS Word).</li><li>Fluent in English.</li><li>1 2 years of experience in freight forwarding, logistics, or customer service preferred.</li><li>Excellent organizational and time management skills.</li><li>Strong interpersonal skills with the ability to listen, understand, and communicate clearly and professionally.</li><li>Positive, proactive attitude with a willingness to support team success.</li><li>Ability to receive and implement feedback effectively.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a detail-oriented and analytical&nbsp;Junior Controls Officer&nbsp;to join our team. In this role, you will be responsible for reviewing customer applications, conducting credit and risk assessments, and ensuring that all credit initiation activities comply with internal policies and regulatory requirements. You will work closely with cross-functional teams to support efficient decision-making while maintaining the highest standards of accuracy, compliance, and customer experience.</p><br> <br><br><p><b>What you'll do:</b></p><br><ul> <li>Review customer credit applications to ensure all required information and supporting documents are complete, accurate, and valid.</li> <li>Assess customer creditworthiness by analyzing financial information, credit history, and repayment capacity.</li> <li>Conduct customer profiling and risk assessments to determine eligibility and appropriate risk classification.</li> <li>Ensure all credit initiation activities comply with internal policies, regulatory requirements, and applicable compliance standards.</li> <li>Coordinate with Sales, Partnerships, Operations, and other internal stakeholders to validate customer information and resolve documentation discrepancies.</li> <li>Prepare credit assessment reports and recommendations for review and approval.</li> <li>Maintain accurate and organized records of all credit initiation activities, decisions, and supporting documentation.</li> <li>Monitor adherence to established processes and identify opportunities to improve operational efficiency and turnaround times.</li> <li>Support the implementation of process improvements and control enhancements to strengthen operational effectiveness.</li> <li>Assist with audits, quality assurance reviews, and compliance checks as required.<br></li> </ul><br><p><b>To succeed in this role, you'll need to have:</b></p><br><ul> <li>Bachelor's degree in Business Administration, Finance, Economics, Accounting, or a related field.</li> <li>0–2 years of experience in banking, financial services, fintech, or a related industry.</li> <li>Strong analytical and problem-solving skills with excellent attention to detail.</li> <li>Sound judgment and decision-making capabilities.</li> <li>Excellent communication and interpersonal skills with the ability to collaborate across teams.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.</li> <li>Ability to work in a fast-paced environment while managing multiple priorities and meeting deadlines.</li> <li>High level of integrity, confidentiality, and commitment to compliance.<br></li> </ul><br> </div>

Responsibilities<br>About the Team<br>The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.<br><br>As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. <br><br>Roles & Responsibilities<br>- Act as the primary point of contact for Arabic-speaking customers, ensuring smooth communication and excellent service delivery.<br>- Handle escalations from Arabic-speaking customers across CRM, email, phone, and chat channels, ensuring professionalism and empathy.<br>- Translate, explain, and clarify complex processes or policies to Arabic-speaking customers to ensure full understanding.<br>- Document Q&A and solutions in both Arabic and English in the knowledge management tool for global team use.<br>- Identify and resolve the root causes of escalated issues, with special focus on trends among Arabic-speaking customers.<br>- Escalate high-risk or urgent cases involving Arabic-speaking customers to the appropriate authority promptly.<br>- Partner with product, operations, and support teams to address recurring Arabic-language customer concerns and improve service processes.<br>- Provide linguistic and cultural insights to help the team better serve Arabic-speaking markets.<br>- Reduce repeat escalations by identifying ongoing issues and proposing process improvements for Arabic-speaking regions.<br>- Deliver timely, accurate, and culturally sensitive responses to both internal and external escalations.<br>- Adhere to service guidelines while ensuring accessibility and inclusivity for Arabic-speaking users.<br>- Support business initiatives and ad-hoc projects, particularly those related to Arabic-language support and regional engagement.<br><br>Qualifications<br>Minimum Qualifications: <br>- BA/BS degree or equivalent practical experience.<br>- Proficiency in Arabic is essential, as you will be required to communicate with external customers in Arabic<br>- Requires a minimum of 2 years' experience in a customer service environment.<br><br>Preferred Qualifications:<br>- Experienced working for live-streaming / user-generated content platforms is a plus.<br>- Works comfortably with Microsoft Word and Excel.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b><p>The Regional Key Account Manager (SPOT Manager) plays a critical role in driving sustainable business growth, strategic customer development, and commercial excellence across the <b>animal health market</b> within the MENA region.</p><br><p>Acting as the primary commercial leader for assigned markets, this role translates the client’s regional strategy into actionable business plans, accelerates sales performance, and ensures consistent brand execution while maximizing customer value and profitability.</p><br><p>Operating within the International Division, the Regional KAM (SPOT Manager) serves as the key interface between the client, distributors/importers, and local market stakeholders across Egypt, KSA, Iraq, Jordan, Kuwait, Lebanon, Libya, and Yemen—ensuring alignment with business objectives, governance standards, and growth ambitions.</p><br><b>Key Responsibilities</b><b>1. Strategic Planning</b><ul><li>Develop and execute strategic plans for targeted markets to achieve and exceed sales targets</li><li>Own and drive Business and Marketing plans across the assigned region</li><li>Lead project creation across all phases (preparation, negotiation, and implementation)</li><li>Drive market growth, deployment, and strategy for Royal Canin across MENA markets</li><li>Provide insights into market context, risks, and opportunities</li><li>Recommend and develop locally relevant strategies</li></ul><b>2. Sales Performance &amp; Market Expansion</b><ul><li>Ensure accountability and delivery of annual sales targets</li><li>Manage existing country scope effectively</li><li>Identify and drive opportunities to expand the client’s brand footprint</li></ul><b>3. Sales Acceleration</b><ul><li>Develop and implement sales acceleration strategies</li><li>Leverage appropriate tools and solutions to enhance commercial performance</li><li>Train and upskill importers’ sales teams</li><li>Monitor, measure, and optimize results</li><li>Manage P&amp;L performance across markets</li><li>Coordinate business activities, priorities, and execution with importers</li></ul><b>4. Team Leadership</b><ul><li>Build, lead, and develop a high-performing team</li><li>Oversee recruitment, onboarding, and team structure</li><li>Define team purpose, priorities, and ways of working</li><li>Drive performance, engagement, and development discussions</li></ul><b>5. Commercial Excellence</b><ul><li>Execute structured selling processes and drive sell-through performance</li><li>Support importers in maintaining strong brand presence (scientific communication, merchandising, digital/online media guidelines)</li><li>Conduct market analysis and report insights to Hub Leadership</li><li>Coach, motivate, and manage key customers</li><li>Ensure accurate and timely reporting and administration</li></ul><b>6. Cross-Functional Collaboration</b><ul><li>Work closely with internal functions (Regulatory, Demand, Logistics, Corporate) to deliver annual plans</li><li>Partner with Customer Service, Demand Planning, and Operations for smooth product flow and order execution</li><li>Co-create ways of working (WoW) with importers and generate actionable insights</li><li>Collaborate with local sales teams to share best practices and market intelligence</li></ul><b>7. Governance &amp; Compliance</b><ul><li>Ensure compliant contracts between client and importers are signed on time</li><li>Maintain regular follow-ups in line with audit guidelines</li><li>Safeguard brand governance and alignment with global brand strategy</li></ul><b>Qualifications &amp; Experience</b><b>Education &amp; Professional Background</b><ul><li>Bachelor’s degree in Business Administration or related field</li><li>Fluent in English; Arabic is mandatory</li></ul><b>Skills &amp; Competencies</b><ul><li>Strong leadership and interpersonal skills with ability to influence across all levels</li><li>High energy, proactive, and results-oriented mindset</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and stakeholder management capabilities</li><li>Ability to make sound decisions with minimal supervision</li><li>Strong analytical skills with ability to identify issues and implement solutions</li><li>Self-driven, innovative, and able to operate efficiently in a fast-paced environment</li></ul><b>Experience</b><ul><li>Proven experience in Customer Management, Distributor Management, or Key Account Management</li><li>Experience building and leading teams is a plus</li><li>Strong proficiency in Microsoft Office (PowerPoint, Word, Excel)</li><li>FMCG or animal health industry background is preferred</li><li>Experience working in complex, fast-changing environments</li><li>Strong project management and business development mindset</li></ul><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</p><br><p>IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</p><br> </div>

<p>Are you a highly organized and customer-focused professional with a passion for creating a welcoming and efficient environment? We are seeking an exceptional <strong>Receptionist &amp; Admin Specialist</strong> to join our vibrant team in <strong>Maadi, Cairo, Egypt</strong>. This is an exciting <strong>on-site</strong> opportunity for an experienced individual to be the welcoming face and organizational backbone of our office, ensuring smooth operations and a positive experience for everyone.</p><p></p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>First Point of Contact:</strong> Warmly greet and assist visitors, clients, and employees, managing all incoming calls and correspondence with utmost professionalism.</p></li><li><p><strong>Office Management:</strong> Oversee daily office operations, including maintaining office supplies, coordinating mail and deliveries, and ensuring a tidy and functional workspace.</p></li><li><p><strong>Administrative Support:</strong> Provide comprehensive administrative support to various departments, including data entry, document preparation, and scheduling meetings and appointments.</p></li><li><p><strong>Calendar &amp; Travel Coordination:</strong> Efficiently manage executive calendars, arrange domestic and international travel logistics, and prepare expense reports.</p></li><li><p><strong>Vendor Relations:</strong> Liaise with vendors and service providers to ensure timely and cost-effective delivery of services and supplies.</p></li><li><p><strong>Information Hub:</strong> Act as a central point for company information, directing inquiries appropriately and maintaining organized records.</p></li></ul><p></p><p><strong>Skills &amp; Technologies You'll Master:</strong></p><p></p><p>This role will leverage and enhance your proficiency in <strong>Administration</strong>, <strong>Microsoft Office Suite</strong>, and advanced <strong>Office Management</strong> techniques. You will hone your <strong>Exceptional Communication</strong>, <strong>Customer Service Excellence</strong>, and <strong>Calendar Management</strong> skills, becoming an indispensable asset to our team.</p><p><strong>Growth Opportunities:</strong></p><p></p><p>Join a company that values its people! We are committed to your professional development and offer avenues for skill enhancement, cross-functional learning, and potential career advancement within our growing organization.</p><p></p><p><strong>Team &amp; Culture:</strong></p><p>Become a part of a supportive and dynamic team where collaboration and positive energy are at our core. We foster an inclusive environment where every contribution is recognized and valued, making our office a great place to thrive.</p><p></p><p><strong>Impact You'll Make:</strong></p><p>As our Receptionist &amp; Admin Specialist, you will be crucial to our daily success, creating a positive first impression and ensuring operational efficiency. Your efforts will directly contribute to a productive and harmonious work environment for all, playing a pivotal role in our overall success.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess <strong>2-4 years of proven experience</strong> in a similar administrative or receptionist role, ready to hit the ground running at an <strong>Experienced</strong> career level.</p></li><li><p><strong>Master of Organization:</strong> Demonstrated expertise in <strong>Administration</strong>, <strong>Office Management</strong>, and <strong>Organizational Skills</strong>, ensuring seamless daily operations.</p></li><li><p><strong>Tech Savvy:</strong> High proficiency with the <strong>Microsoft Office Suite</strong> (Word, Excel, Outlook, PowerPoint) and general office software.</p></li><li><p><strong>Communication Champion:</strong> Outstanding abilities in <strong>Exceptional Communication</strong> (written and verbal), coupled with a dedication to <strong>Customer Service Excellence</strong>.</p></li><li><p><strong>Detail-Oriented &amp; Proactive:</strong> A keen eye for <strong>Attention to Detail</strong>, strong <strong>Problem Solving</strong> capabilities, and excellent <strong>Time Management</strong>.</p></li><li><p><strong>Relationship Builder:</strong> Experience with <strong>Calendar Management</strong> and fostering positive <strong>Vendor Relations</strong>.</p></li><li><p><strong>Professional Demeanor:</strong> A commitment to <strong>Professionalism</strong> in all interactions and tasks.</p></li><li><p><strong>Educational Background:</strong> Relevant qualifications or certifications in business administration, secretarial studies, or a related field are a plus.</p></li><li><p><strong>Maadi </strong>Resedince is Preffered </p></li></ul><p></p>

<p>Are you a highly organized and proactive individual ready to make a significant impact? We're seeking an <strong>Experienced Administrative Assistant</strong> to join our vibrant team on-site in <strong>Cairo, Egypt</strong>! This full-time role is at the heart of our operations, blending administrative excellence with crucial support for our sales and customer service initiatives. If you thrive in a dynamic environment and are eager to contribute to a thriving business, this is your chance to shine!</p><ul><li><p><strong>Overview:</strong> As our go-to Administrative Assistant, you will be the backbone of our daily operations. You'll ensure seamless administrative functions while also playing a pivotal role in supporting our sales efforts and enhancing customer satisfaction. This is a fantastic opportunity to bring your expertise to a challenging yet rewarding position.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Efficiently manage</strong> day-to-day office administration, including scheduling, correspondence, and record keeping.</p></li><li><p><strong>Provide robust support</strong> to our sales and retail teams, assisting with documentation, client communication, and order processing.</p></li><li><p><strong>Deliver exceptional customer service</strong>, acting as a primary point of contact for inquiries and ensuring client needs are met with professionalism.</p></li><li><p><strong>Organize and maintain</strong> physical and digital filing systems, ensuring accessibility and compliance.</p></li><li><p><strong>Coordinate with vendors</strong> and manage office supplies to ensure smooth operations.</p></li><li><p><strong>Proactively identify</strong> areas for process improvement within administrative tasks.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> You'll leverage your proficiency in <strong>Microsoft Office Suite</strong>, exceptional <strong>organizational skills</strong>, and a keen eye for <strong>attention to detail</strong>. Your strong <strong>communication</strong> and <strong>problem-solving</strong> abilities will be key in navigating diverse tasks, from <strong>data entry</strong> to <strong>customer service</strong> interactions and effective <strong>office management</strong>.</p></li><li><p><strong>Growth Opportunities:</strong> We believe in nurturing talent! This role offers a clear path for professional development within administration, customer relations, or sales support, allowing you to expand your skill set and advance your career.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team where your contributions are valued. We foster an environment that encourages initiative, teamwork, and continuous learning, all within a professional yet friendly setting.</p></li><li><p><strong>Impact:</strong> Your work will directly contribute to the operational efficiency of our business, foster stronger client relationships, and directly support our sales growth, making you an indispensable part of our success story in Cairo!</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Proven expertise</strong> in <strong>Administration</strong> and <strong>Office management</strong>.</p></li><li><p>Demonstrated ability in <strong>Customer Service</strong> and providing effective <strong>Sales Support</strong>.</p></li><li><p>Exceptional <strong>Organizational Skills</strong> and meticulous <strong>Attention to Detail</strong>.</p></li><li><p>Strong capabilities in <strong>Time Management</strong> and efficient <strong>Data Entry</strong>.</p></li><li><p>Proficiency with <strong>Microsoft Office Suite</strong> (Word, Excel, Outlook).</p></li><li><p>Excellent verbal and written <strong>Communication</strong> and <strong>Problem-solving</strong> skills.</p></li><li><p>Experience with <strong>Vendor Management</strong> is a plus.</p></li></ul></li><li><p><strong>Experience Requirements:</strong></p><ul><li><p>A minimum of <strong>1-3 years of relevant experience</strong> in an administrative, customer service, or sales support role.</p></li><li><p>Proven track record of managing multiple tasks efficiently in a fast-paced environment.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong></p><ul><li><p>This role is perfect for an <strong>Experienced</strong> professional looking to take on significant responsibilities and make a tangible impact from day one. We're seeking someone who is proactive, reliable, and ready to contribute their expertise.</p></li></ul></li></ul><p></p>

<p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. More about this role What you need to know about this position: This is a full-time, rotational program, you will move across multiple functions. This Program is designed for recent MSc graduates who are eager to learn, grow, and make an impact from day one. You will rotate through different functions over a defined period, working on real business challenges, collaborating with cross-functional teams, and receiving mentorship from senior leaders. Each rotation is designed to stretch your capabilities, deepen your business acumen, and help you discover where your strengths and passions align.</p> <p>Education / Certifications: Recent university graduate with a Bachelor's degree in Engineering (Industrial, Electromechanical, Mechanical, Electrical, Mechatronics, or Electronics).</p> <p>Job specific requirements: 0 1 year of professional experience (internships and part-time roles count). Willingness and flexibility to rotate across different functions. Fluency in English. Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Ability to manage multiple priorities and deliver results within tight timelines.</p> <p>Work schedule: Full-Time No Relocation support available</p> <p>Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p> <p>Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p> <p>Job Type Graduate Program Graduates Early Careers</p><p><strong>Desired Candidate Profile</strong></p><p>What extra ingredients you will bring: A growth mindset with a genuine hunger to learn and adapt quickly Strong analytical and problem-solving skills with the ability to turn data into actionable insights Excellent communication and interpersonal skills you can influence and collaborate across all levels Entrepreneurial spirit, resilience and a proactive attitude Passion for innovation and continuous improvement Leadership potential demonstrated through academic, extracurricular, or professional experiences</p>

<p>Are you a proactive, organized, and enthusiastic individual looking to kickstart your career in a dynamic environment? We are seeking a passionate <strong>Administrative Assistant Intern</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity for an <strong>Entry-Level</strong> professional to gain hands-on experience in <strong>Administration, Customer Service, and Operations</strong>, contributing directly to our daily success and fostering a supportive workplace!</p><p><strong>What You'll Be Doing: Your Impactful Responsibilities</strong></p><ul><li><strong>Mastering Daily Operations:</strong> Provide essential administrative support, ensuring the smooth and efficient running of our on-site office.</li><li><strong>Customer Service Excellence:</strong> Act as a friendly first point of contact, assisting clients and internal teams with queries and ensuring a positive experience.</li><li><strong>Organizational Wizardry:</strong> Manage schedules, coordinate meetings, and handle office correspondence with precision and professionalism.</li><li><strong>Technology Application:</strong> Utilize <strong>Microsoft Office Suite</strong> and <strong>ERP systems</strong> to manage data, generate reports, and streamline processes.</li><li><strong>Support & Collaboration:</strong> Work closely with various departments, offering support that underpins their operational efficiency and success.</li></ul><p><strong>Skills & Technologies You'll Hone:</strong></p><p>This internship is designed to develop your practical expertise in <strong>Administration, Office Management, Customer Service, and ERP systems</strong>, alongside critical soft skills such as <strong>Communication, Time Management, and Problem Solving</strong>. You'll gain invaluable experience that sets a strong foundation for your professional journey.</p><p><strong>Growth Opportunities: Unlock Your Potential</strong></p><p>As an <strong>Administrative Assistant Intern</strong>, you'll be immersed in a learning-rich environment. We are committed to your growth, offering mentorship, exposure to diverse projects, and the chance to evolve your skills in a supportive setting. This role is a stepping stone to a rewarding career in operations and management.</p><p><strong>Our Team & Culture: Thrive With Us</strong></p><p>We pride ourselves on a collaborative, inclusive, and energetic culture. Located <strong>on-site in Cairo</strong>, you'll be part of a team that values mutual support, innovation, and a shared commitment to excellence. We believe in empowering our interns to take initiative and contribute meaningfully from day one.</p><p><strong>Make Your Mark: The Impact You'll Have</strong></p><p>Your contributions will be vital to our operational backbone, directly enhancing efficiency and ensuring exceptional service delivery. You'll be instrumental in creating a positive and productive work environment, supporting our mission, and making a tangible difference every day.</p><p><strong>Requirements</strong></p><ul><li><strong>A Passion for Excellence:</strong> Ready to embark on an exciting <strong>Entry-Level</strong> career journey with <strong>0-1 years of experience</strong> in a professional setting.</li><li><strong>Administrative Acumen:</strong> Foundational skills in <strong>Administration</strong> and <strong>Office Management</strong>.</li><li><strong>Tech Savvy:</strong> Proficiency in <strong>Microsoft Office Suite</strong> (Word, Excel, Outlook) and a willingness to learn and work with <strong>ERP systems</strong>.</li><li><strong>Exceptional Communicator:</strong> Strong <strong>Communication Skills</strong>, both written and verbal, with a knack for professional interaction.</li><li><strong>Organizational Dynamo:</strong> Superior <strong>Organizational Skills</strong>, <strong>Time Management</strong> abilities, and meticulous <strong>Attention to Detail</strong>.</li><li><strong>Problem Solver:</strong> A proactive approach to <strong>Problem Solving</strong> and a commitment to providing excellent <strong>Customer Service</strong>.</li><li><strong>Team Player:</strong> Eagerness to collaborate, learn, and contribute positively to a vibrant team environment.</li></ul>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate and manage daily office administration activities to ensure smooth and efficient operations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Welcome as the first point of contact for visitors, guests, and external stakeholders, ensuring a professional company image, and supporting visitors with all necessary arrangements to ensure a smooth, efficient, and positive experience throughout their visit</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage reception and front desk activities, including visitor registration and meeting room coordination.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate business travel arrangements, including flight bookings, hotel reservations, transportation, and travel documentation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor all admin Contracted suppliers ensuring the quality and compliance of provided services</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the organization and execution of employee engagement, well-being, and entertainment activities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate office supplies and consumables procurement while maintaining optimum stock levels.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor office equipment, arrange maintenance, and repair services as required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage office service contracts and maintain effective relationships with vendors and suppliers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate company events, meetings, training sessions, and internal communications as required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support onboarding activities for new employees, including workspace and administrative arrangements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor administrative expenses and support budget tracking activities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with company policies, procedures, and administrative standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare periodic reports related to administration activities and service performance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complete any other relevant tasks assigned by the immediate manager within company rules.</p><p><strong>Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in business administration, Commerce, Management, or a related field.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1-3 years of experience in Administration, Office Coordination, Reception, or a similar role.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and time management skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional appearance and customer service orientation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to coordinate multiple tasks.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong problem-solving and follow-up skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to maintain confidentiality and handle sensitive information.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good reporting and documentation skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team player with a positive and proactive attitude.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very Good Command of English Language.</p>

<p>PURPOSE OF THE JOB</p><p>Responsible for supervising team's performance, ensuring that client's metrics are met, and the morale of the team is charged to drive the team towards success.</p><p>KEY RESPONSIBILITIES</p><p>To manage the performance of the team, develop and coach team members when they are carrying out their normal duties.</p><p>To recognize and reward the contribution of team members in a timely manner so they are motivated and encouraged towards continual excellent quality customer experience.</p><p>To deal with underperformance cases in a professional, consistent, and timely manner, seeking advice as necessary.</p><p>To conduct regular 1:1 daily checkpoints and weekly PEPs.</p><p>Facilitate open discussions with all team members, providing them with feedback on their performance, coaching them on how to improve, and agreeing on and monitoring development plans.</p><p>To manage the workloads of the team, motivating them to ensure that all KPIs are met.</p><p>Communicate effectively with the team ensuring that all messages and information are being communicated consistently.</p><p>Ensure a high standard of code and leadership by being a role model and setting an example for others to follow.</p><p>To manage client relationships where applicable.</p><p>To manage the day-to-day activities in the call center with your peers and the OMD team.</p><p>To ensure that agreed service levels for the support are consistently delivered across all lines of business.</p><p>To be flexible, independent, and innovative.</p><p>Communicate with Remote sites and Clients - on a weekly basis.</p><p>Quality</p><p>To monitor and provide feedback on all transactions (calls, emails, faxes, data entry, case logs) as applicable to current and future business.</p><p>To provide individual coaching &amp; training to team members where appropriate.</p><p>Reach targets in respect of quality.</p><p>Foster a culture of continuous improvement in the account and overall operation.</p><p>JOB COMPETENCIES</p><p>Execution</p><p>Communication</p><p>Result Orientation</p><p>Leadership</p><p>Customer Focus</p><p>SECURITY COMPLIANCE</p><p>Employees must maintain compliance with Foundever's safety, security, and privacy programs. Responsible for being an active participant in the Foundever safety, security, and privacy programs to protect Foundever's business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all Foundever's employees.</p><p>ETHICS COMPLIANCE</p><p>Foundever is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Employees are encouraged to observe the highest standards of professionalism at all times and are expected to adhere to Foundever's policies on ethics and integrity.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>C1 German </li><li>Fluency in the English language B2 </li><li>1-2 Years managing a team </li><li>Candidates should be qualified for a University Degree level or equivalent </li><li>Previous Call Centre management experience is a must </li><li>Knowledge in Microsoft Office Word/PowerPoint/Excel. </li><li>High-level knowledge of PC applications Hardware &amp; Software (Preferable). </li><li>Excellent communication skills. </li><li>Ability to work on one s own initiative and under pressure to achieve results and targets. </li><li>Demonstrate organizational and time management ability. </li><li>Professionalism to deal with people management issues as they arise. </li><li>Good attention to detail is a requirement. </li></ul>