Water TreatmentJobs in Egypt
2124 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure adherence to GMP standards and procedures through independent oversight of GMP processes. Improve the effectiveness of quality in preventing, identifying and addressing quality issues by encouraging proactive quality culture and continuous improvement. Maintain presence and be accountable for key quality decision-making or quality escalations. Provide first line support to operational (for example: rapid response to quality issues, provide guidance and coaching) and maintain inspection-readiness through independent checks for both Vs and Non Vs processes. Review/check Quality-related documentation, and provide reports about quality performance against approved standards.</p><p><b>Key Responsibilities:</b></p><p>In this role, you will be responsible for the following:</p><ul><li>GMP Compliance & Oversight: Ensure all GMP processes and personnel adhere to current procedures minimising risk of non-compliance and always maintaining inspection readiness</li><li>Maintain a visible presence across GMP operational areas to support quality issue management.</li><li>Accountable for key quality decision making across activities such as the initial impact assessment for deviations</li><li>Conduct spot-checks in Vs and Non VS areas, for example production, warehouse, utilities, and laboratory areas.</li><li>Ensure adherence to the Quality Oversight program for both VS and Non VS areas and ALCOA+ documentation principles.</li><li>Cover oversight shifts</li><li>Monitor facility housekeeping standards and escalate deviations promptly.</li><li>Oversee the durability and rightness of related risk assessments and quality systems as LC, PCCE, Eject & reject, IPC frequency, etc.</li><li>Accountable to manage the rework and reprocess within the site when needed as per QMS requirements.</li><li>Documentation & Technical Review: Review/ approve quality documents (SOPs, master batch records, BOMs etc)</li><li>Review batch documentation for completeness and compliance with approved standards prior to product release</li><li>Sampling, Testing & Validation: Ensure proper sampling of Retained finished product batches</li><li>Oversee OQ measures during Routine & validation batches and engineering changes</li><li>Deviation & Incident Management: Act as QA reviewer in deviations with lead investigator to ensure RCA identification and proper line of sight</li><li>Handle customer complaints investigations and ensure proper line of sight</li><li>Report and follow up on incidents/deviations observed during routine production</li><li>Quality Culture & Training: Responsible for the delivery of Stop for Quality topics</li><li>Foster a Quality Starts With Me culture through coaching and awareness</li><li>Foster Oversight culture across Vs and Non VS areas.</li><li>Cross-functional Support: Provide quality input during management monitoring and quality systems( CCRs, Deviations, Customer compliant etc):</li><li>Support EHS and GPS implementation across various activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for professionals with these required skills to achieve our goals:</p><ul><li>University Degree in Pharmacy.</li><li>A minimum of one-year experience in the pharma industry.</li><li>Up to date knowledge of current GMP and EDA Regulatory requirements.</li><li>Excellent documentation and report writing skills.</li><li>Validation knowledge and strong experience in cGMP/GLP compliance activities.</li><li>Good Computer and communication skills (Word and Excel).</li><li>Knowledge of EHS and GMP requirements.</li><li>Fluent in Arabic and English (both written and spoken).</li></ul><p>Soft Skills:</p><ul><li>Excellent verbal and written communication skills.</li><li>Self-motivation, empowerment and adaptation to business changes.</li><li>Strong prioritization and organization skills.</li><li>Able to demonstrate experience of managing diverse teams of professional staff and effective budgetary control against agreed targets.</li></ul><p>This role requires working on a shift-based schedule.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for a Corporate Sales Advisor for one of our partners, an industry leader in Insurance and Financial Services Sector !</p><p>Objective: The Corporate Sales Advisor plays a key role in Acquiring new corporate client portfolio by promoting comprehensive employee benefits solutions, including medical, life, and pension insurance. This role focuses on acquiring new business while ensuring high-quality service delivery and alignment with company standards. The advisor acts as a trusted consultant to corporate clients, helping them design benefit programs that meet organizational needs and foster long-term partnerships.</p><p>Responsibilities:</p><p>Business Development & Sales:</p><ul><li>Identify and engage potential corporate clients across various industries.</li><li>Prepare and present tailored insurance proposals and quotations to new corporate clients.</li><li>Achieving individual sales targets and contributing to team goals.</li><li>Provide clear, professional, and timely responses to client inquiries and concerns.</li><li>Coordinate with insurance company operations teams to ensure timely policy issuance.</li><li>Negotiate new sales contracts under the guidance of senior advisors.</li><li>Stay updated on market trends and competitor offerings to maintain a competitive edge.</li></ul><p>Cross-Selling & Portfolio Expansion</p><ul><li>Work with insurance providers and internal teams to ensure accurate quotations, product customization, and timely delivery of proposals.</li><li>Follow up with clients after sales to ensure satisfaction and explore upselling opportunities.</li><li>Maintain regular contact with clients to support retention and promote cross-selling options.</li></ul><p>Objection Handling & Deal Closing:</p><ul><li>Address client objections effectively and offer solutions to meet their needs.</li><li>Ensure all sales closures adhere to internal policies and compliance requirements.</li></ul><p>Reporting:</p><ul><li>Prepare and submit regular performance activity reports to the Corporate Sales Manager.</li></ul><p>Scope:</p><p>Standard Area: You will report to your manager daily, and as requested, so please use these opportunities to share experience and learn from feedback. You are expected to participate in any event organized to promote our insurance services. You should always observe company rules, uphold company principles and values, and conform to its behavioral code such as dress code and working hours at all times.</p><p>Innovation Area: Following the work rules and procedures is a must. However, you are always encouraged to plan new ideas and to test them, such as ways of finding new sources of leads/prospects. Ideas that may challenge our corporate objectives and processes, such as changing the reporting system, are still encouraged having first obtained consensus from management. Mixing work with fun is healthy, so you are encouraged to do things that make your job more appealing and attractive for you, such as setting internal challenges with your peers. For example, you might have a 'phone calls day', in which you see who can achieve the highest number of phone calls in the day.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, Commerce, Insurance, Finance, or a related field.</li><li>3 4 years of proven experience in Corporate Sales, B2B Sales, Business Development, Account Management, Insurance, Banking, or Financial Services.</li><li>Previous experience in employee benefits, medical insurance, life insurance, or corporate insurance solutions is highly preferred.</li><li>Strong track record of achieving and exceeding sales targets in a corporate sales environment.</li><li>Experience in acquiring new corporate accounts and managing the full sales cycle from prospecting to closing.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<i>About Sanofi:</i>We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>The Tax & Accounting Lead is responsible for overseeing all aspects of taxation and financial reporting within the organization. This role ensures compliance with local tax regulations, manages the preparation of accurate financial statements, and provides strategic insights to optimize tax efficiency. The Tax & Accounting Lead supports accounting activities of closing and reporting<b>Main Responsibilities:</b><b><u>TAX</u></b><ul><li>Develop and implement tax strategies that optimize the company's tax position while ensuring compliance with relevant laws and regulations. </li><li>Compliance: Stay up to date with changes in tax laws and regulations related to the pharmaceutical and healthcare industries. Ensure compliance with all applicable tax laws and regulations, including but not limited to income tax, sales tax, transfer pricing, and customs duties. </li><li>Tax Planning: Identify opportunities for tax savings and efficiencies through proper planning, including the evaluation of tax implications for business decisions, acquisitions, and divestitures.</li><li>Tax Reporting: Prepare and review tax returns, reports, and disclosures, ensuring accuracy and adherence to deadlines. Coordinate with external tax advisors and auditors as necessary.</li><li>Tax matters and tax auditors Ensure timely tax returns,Ensure compliance for indirect tax computation, control and filing (VAT, Withholding tax, other indirect Tax)..Support in tax audits</li><li>Transfer Pricing: Oversee transfer pricing policies and documentation, ensuring compliance with global transfer pricing regulations. </li><li>Tax Audits: Manage tax audits and inquiries, working closely with internal and external stakeholders to provide necessary documentation and support. </li><li>Risk Management: Identify and mitigate tax-related risks, including potential exposure to penalties and interest. Develop and implement internal controls and processes to minimize tax risks. </li><li>Stakeholder Collaboration: Collaborate with internal stakeholders, such as finance, legal, and regulatory teams, to ensure tax considerations are adequately addressed in business initiatives, contracts, and agreements. </li><li>External Relationships: Build and maintain relationships with external tax advisors, authorities, and industry peers to stay informed about emerging tax issues and best practices. </li></ul><b><u>Accounting</u></b><ul><li>Accounting and closing Manage any additional reporting entry or local statutory adjustment which may be needed to close properly the books Reconciliation of accounts.</li><li>Reporting Ensure financial reporting been performed as per legal requirement, standard and Group rules any statistical or local reporting for tax or governmental organization statutory accounts MyTax reporting</li><li>Quality / Continuous improvement Drive continuous improvement</li><li>Ensure proper internal control framework</li><li>Auditors; Liaise with internal and external auditors to secure smooth audits</li></ul><b><u>Maintain Compliance </u></b><ul><li>Abide by the requirements of the code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company </li></ul><b><u>Ethical Leadership</u></b><ul><li>Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (including the Industry Code of Practice, Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.</li></ul><b><u>Environmental and Safety Leadership</u></b>To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work. Employees are therefore expected to:<ul><li>Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment</li><li>Report any accident, incident or near miss, whether it be of personal injury or property damage</li><li>Thoroughly read all safety documentation issues by the Company and comply with its requirements.</li></ul><b><u>Health, Safety and Environment Responsibilities</u></b><ul><li>Comply with company procedures and current regulations on hygiene and safety.</li><li>Properly use the work equipment, dangerous substances, and preparations as well as the supplied collective and personal protective equipment according to the instructions received.</li><li>Promote and follow the HSE rules and ‘Act responsibly’ to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g. traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc.</li><li>Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements.</li><li>Attend HSE training.</li><li>Promptly report to your superior any dangerous conditions of which you become aware</li></ul><i>About you </i><b>Education: </b>Bachelor's of Commerce and Business Administration.<b>Related Experience: </b>3-5 years of experience in tax, Financial Accounting & Reporting.<b>Special Knowledge/Skills:</b><ul><li>Very good command of English language.</li><li>Tax experience is a must</li><li>A good knowledge of SAP systems.</li><li>Knowledge of best practice in an A2R environment.</li><li>Communication & presentations skills.</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i><ul><li>Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.</li><li>Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.</li><li>Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.</li><li>Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.</li><li>Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.</li><li>Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.</li><li>Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Beverage operations management:</strong></p>
<ul>
<li>Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.</li>
<li>Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.</li>
<li>Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.</li>
</ul>
<p><strong>Team leadership:</strong></p>
<ul>
<li>Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.</li>
<li>Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to enhance performance and career growth.</li>
<li>Conduct performance reviews, provide feedback, identify areas for improvement, and support development plans to enhance team effectiveness and ensure a motivated team culture.</li>
</ul>
<p><strong>Menu development & innovation:</strong></p>
<ul>
<li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.</li>
<li>Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.</li>
<li>Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.</li>
</ul>
<p><strong>Inventory & stock management:</strong></p>
<ul>
<li>Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.</li>
<li>Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.</li>
<li>Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.</li>
</ul>
<p><strong>Cost control & revenue growth:</strong></p>
<ul>
<li>Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.</li>
<li>Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.</li>
<li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.</li>
</ul>
<p><strong>Guest experience & satisfaction:</strong></p>
<ul>
<li>Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.</li>
<li>Address guest complaints or concerns promptly and professionally, ensuring swift resolution to maximize guest satisfaction.</li>
<li>Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.</li>
</ul>
<p><strong>Health & safety compliance:</strong></p>
<ul>
<li>Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.</li>
<li>Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.</li>
<li>Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.</li>
</ul>
<p><strong>Staff scheduling & budgeting:</strong></p>
<ul>
<li>Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.</li>
<li>Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.</li>
<li>Monitor staffing levels and adjust as necessary based on business needs and guest demand.</li>
</ul>
<p><strong>Reporting & documentation:</strong></p>
<ul>
<li>Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.</li>
<li>Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.</li>
<li>Provide insights and recommendations to senior management for continuous improvement.</li>
</ul>
<p><strong>Collaboration with other departments:</strong></p>
<ul>
<li>Work closely with the food & beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.</li>
<li>Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.</li>
</ul>
<p><strong>Promotions & events:</strong></p>
<ul>
<li>Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.</li>
<li>Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Experience/certificates/education</strong></p>
<ul>
<li>Experience: Minimum of 3-5 years in a supervisory or leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.</li>
<li>Education: Bachelor’s degree in hospitality management, business administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Ability to create unique and appealing beverage menus tailored to guest preferences.</li>
<li>Strong financial acumen and experience in managing budgets, costs, and profitability.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing, and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p><strong>Database management:</strong> Backend developers design and manage the database systems that store and retrieve data for the application. This includes creating, optimizing, and maintaining database schemas, writing database queries, and ensuring data integrity and security.</p>
<p><strong>API development:</strong> Backend developers build and maintain application programming interfaces (APIs) that allow the frontend and other services to communicate with the backend. This involves designing RESTful or GraphQL APIs, implementing endpoints, and handling data requests and responses.</p>
<p><strong>Server-side logic:</strong> They write the server-side code that executes business logic and processes user requests. This may involve implementing user authentication, authorization, and business rules. They ensure that the application functions correctly and efficiently on the server.</p>
<p><strong>Security and performance:</strong> Backend developers are responsible for implementing security measures to protect the application and its data, such as user authentication, encryption, and access control. They also optimize the server-side code and database queries to enhance application performance.</p>
<p><strong>Integration:</strong> Backend developers often work on integrating third-party services and APIs into the application. This can include payment gateways, social media platforms, external databases, or other microservices.</p>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>3 - 7 years of experience.</li>
<li><strong>Java and Kotlin proficiency:</strong> You should have strong programming skills in both Java and Kotlin. Be able to write clean, efficient, and maintainable code in these languages.</li>
<li><strong>Android development:</strong> Proficiency in Android app development, including building user interfaces, handling user input, and working with Android's APIs and components.</li>
<li><strong>Server-side development:</strong> Excel in server-side development, including creating RESTful or GraphQL APIs, handling data processing and storage, and managing server infrastructure.</li>
<li><strong>Database management:</strong> Experience in designing, querying, and managing databases, both on the mobile device (SQLite) and on the server (e.g., MySQL, PostgreSQL, or NoSQL databases).</li>
<li><strong>Security best practices:</strong> Knowledge of security measures in mobile and server development, including authentication, authorization, data encryption, and protection against common security vulnerabilities.</li>
<li><strong>API integration:</strong> Proficiency in integrating mobile apps with backend services, third-party APIs, and web services.</li>
<li><strong>Performance optimization:</strong> Experience in optimizing mobile app and server performance to ensure efficient data retrieval, processing, and response times.</li>
<li><strong>Cross-platform development:</strong> Familiarity with cross-platform development frameworks like Flutter or React Native, which allow the development of mobile apps for both Android and iOS using a single codebase.</li>
</ul>
<h4>Connect to your service line - Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p><strong>Database management:</strong> Backend developers design and manage the database systems that store and retrieve data for the application. This includes creating, optimizing, and maintaining database schemas, writing database queries, and ensuring data integrity and security.</p>
<p><strong>API development:</strong> Backend developers build and maintain application programming interfaces (APIs) that allow the frontend and other services to communicate with the backend. This involves designing RESTful or GraphQL APIs, implementing endpoints, and handling data requests and responses.</p>
<p><strong>Server-side logic:</strong> They write the server-side code that executes business logic and processes user requests. This may involve implementing user authentication, authorization, and business rules. They ensure that the application functions correctly and efficiently on the server.</p>
<p><strong>Security and performance:</strong> Backend developers are responsible for implementing security measures to protect the application and its data, such as user authentication, encryption, and access control. They also optimize the server-side code and database queries to enhance application performance.</p>
<p><strong>Integration:</strong> Backend developers often work on integrating third-party services and APIs into the application. This can include payment gateways, social media platforms, external databases, or other microservices.</p>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>3 - 7 years of experience.</li>
<li><strong>Java and Kotlin proficiency:</strong> You should have strong programming skills in both Java and Kotlin. Be able to write clean, efficient, and maintainable code in these languages.</li>
<li><strong>Android development:</strong> Proficiency in Android app development, including building user interfaces, handling user input, and working with Android's APIs and components.</li>
<li><strong>Server-side development:</strong> Excel in server-side development, including creating RESTful or GraphQL APIs, handling data processing and storage, and managing server infrastructure.</li>
<li><strong>Database management:</strong> Experience in designing, querying, and managing databases, both on the mobile device (SQLite) and on the server (e.g., MySQL, PostgreSQL, or NoSQL databases).</li>
<li><strong>Security best practices:</strong> Knowledge of security measures in mobile and server development, including authentication, authorization, data encryption, and protection against common security vulnerabilities.</li>
<li><strong>API integration:</strong> Proficiency in integrating mobile apps with backend services, third-party APIs, and web services.</li>
<li><strong>Performance optimization:</strong> Experience in optimizing mobile app and server performance to ensure efficient data retrieval, processing, and response times.</li>
<li><strong>Cross-platform development:</strong> Familiarity with cross-platform development frameworks like Flutter or React Native, which allow the development of mobile apps for both Android and iOS using a single codebase.</li>
</ul>
<h4>Connect to your service line - Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People & Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a content-driven organization that leverages podcasting, digital media, and audience engagement to build authority, educate listeners, and grow its brand presence. As podcast content continues to play a critical role in the organization's marketing and thought leadership efforts, they are seeking a Podcast Production Coordinator to manage the entire podcast production lifecycle from guest outreach and episode planning through editing, publishing, and performance reporting. This role combines podcast operations, content production, audio/video editing, guest management, and audience growth support. Role Overview The Podcast Production Coordinator will be responsible for owning the end-to-end podcast production process, including pre-production planning, guest coordination, recording support, post-production editing, content distribution, and analytics reporting. The Podcast Production Coordinator will work closely with leadership, guests, designers, and content stakeholders to ensure every episode is professionally produced, delivered on schedule, and optimized for audience engagement. This role is ideal for a highly organized production professional who enjoys operating independently while balancing content strategy, technical production, and project management responsibilities. Location Fully Remote | 9:00 AM - 5:00 PM CST Key Responsibilities Pre-Production & Episode Planning Participate in episode planning and kickoff meetings. Research guest backgrounds, industries, and recent work. Develop episode titles and editorial angles. Conduct pre-interview preparation calls with guests. Maintain and update AI prompt templates used within production workflows. Pitch episode concepts and guest recommendations. Send guest confirmation emails and preparation materials before recordings. Guest Management & Communications Manage guest outreach and booking communications. Vet guest inquiries against show requirements and audience fit. Coordinate scheduling logistics and recording preparation. Notify guests and stakeholder contacts regarding recording schedules. Maintain professional communication throughout the guest experience. Send post-recording follow-up communications and gifts. Recording & Production Support Welcome guests and prepare them for recording sessions. Conduct audio and video quality checks before recording. Support recording sessions through note-taking and production assistance. Manage screen sharing and recording logistics. Capture real-time show notes and production details. Troubleshoot technical issues during live recording sessions. Audio & Video Post-Production Download, organize, and label raw recording files. Perform audio cleanup, repair, and enhancement. Mix and master podcast audio for distribution. Edit full-length podcast episodes. Record and integrate episode introductions. Export final episodes in required formats. Maintain production quality standards across all content. Social Media & Content Repurposing Identify highlight-worthy moments from podcast episodes. Create short-form video clips optimized for social media platforms. Edit content for audience engagement and platform-specific requirements. Source supporting visuals, b-roll, images, and media assets. Add captions and accessibility enhancements to content. Coordinate creative asset development with design resources. Distribution & Content Publishing Schedule and publish podcast episodes across distribution platforms. Manage podcast publishing calendars and content schedules. Build and maintain episode landing pages. Draft and schedule promotional social media content. Support ongoing content distribution initiatives. Ensure timely delivery of podcast content across channels. Reporting & Analytics Track downloads, audience engagement, and content performance. Compile recurring analytics and performance reports. Monitor audience growth trends and engagement metrics. Support content strategy through performance insights. Participate in content review and performance discussions. Project & Workflow Management Track episode progress, deliverables, and deadlines. Maintain workflow visibility across multiple episodes. Manage tasks and production schedules within project management systems. Coordinate stakeholders involved in the production process. Ensure production timelines remain on track. Qualifications Experience Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Qualifications Skills Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through. What Success Looks Like Podcast episodes are consistently produced and delivered on schedule. Guest communications remain professional and highly organized. Audio and video content meet quality standards. Social media clips and repurposed content drive audience engagement. Podcast distribution and publishing workflows operate efficiently. Analytics reporting provides meaningful visibility into content performance. Multiple episodes are managed simultaneously without sacrificing quality or deadlines. Opportunity This is an opportunity to take ownership of a complete podcast </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b></p><br><br>The General Cashier is responsible for managing and reconciling all cash transactions within the hotel to ensure accuracy and compliance with financial policies. This role supports the business by safeguarding cash assets and maintaining smooth financial operations that contribute to overall profitability and guest satisfaction.<br><p><b>What you will do</b></p><br><br><ul><li>Ensure all local and corporate policies, rules, internal controls and procedures and safeguards are in place, as they relate to House Banks.</li><li>Retrieve deposit envelopes from the drop safe for processing, accompanied by a Security Officer or the Director of Finance's designate.</li><li>Audit cashiers’ daily deposits and prepare the daily hotel deposit.</li><li>Count, balance, organize and monitor own Bank and safe.</li><li>Process foreign currencies in accordance to local policy.</li><li>Prepare and distribute Cashiers’ due backs.</li><li>Prepare the Daily Cash Report.</li><li>Issue Cashier Banks and assign safety deposit boxes for safekeeping of the Banks.</li><li>Prepare and maintain a log on all issued House Banks.</li><li>Make petty cash disbursements according to established guidelines.</li><li>Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.</li><li>Maintain an accurate, orderly and up-to-date file for all outstanding Bank contracts.</li><li>File documents and reports.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Excellent written and verbal communication skills to prepare and deliver reports</li><li>Apply an ethical approach to the outcome of situations</li><li>Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel’s/Resort’s objectives</li><li>Strong interpersonal and relationship-building skills to work with peers, superiors and clients.</li><li>Use Sample and efficient time to fully grasp the financial and practical implications before making a decision</li><li>Demonstrate the ability to multi-task</li></ul><p> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule & Hours:</b></p><br><br><p>• Full Time ( 8Hours)</p><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supports liquidity management, cash forecasting, and treasury operations within the organization. This role is responsible for daily cash position monitoring, transaction reconciliations, fund transfers, ensuring compliance with internal controls and industry best practices.</p><p>Responsibilities & Duties:</p><p>1-Cash flow monitoring and liquidity management:</p><ul><li>Process and monitors daily cash positions across multiple bank accounts and entities to ensure sufficient funds are available for operational and capital expenditure requirements.</li><li>Records, analyses, and reconciles daily bank balances with accounting records and cash books.</li><li>Identify and escalate abnormal cash movements or negative cash positions to management.</li><li>Coordinate intercompany cash movements, ensuring timely funding of subsidiary and operational accounts in compliance with treasury policies.</li></ul><p>2-Bank reconciliations and transaction processing:</p><ul><li>Perform daily, weekly, and monthly bank reconciliations, identifying variances and ensuring alignment between general ledger accounts and bank statements.</li><li>Investigate and resolve cash discrepancies, unallocated transactions, and banking errors, working closely with internal finance teams and external banking partners.</li><li>Coordinates with the treasury team to resolve transaction errors, missing entries, or statement discrepancies.</li><li>Maintains complete and organized audit trails for all cash transactions, reconciliations, and bank communications.</li><li>Ensures compliance with internal financial controls, accounting policies, and applicable regulatory requirements related to cash activities.</li><li>Supports internal and external audit requests by providing bank reconciliations, transaction details, and supporting documentation.</li></ul><p>3- Custody reconciliations and transaction processing:</p><ul><li>End to end cash custody recording, booking, and reconciliation in line with company policies.</li><li>Monitors pending, unsettled, or outstanding custody transactions and follow up with relevant internal teams or external parties to ensure timely resolution.</li><li>Maintains detailed supporting schedules and documentation for all custody related activities to ensure traceability and audit readiness.</li><li>Maintains detailed supporting schedules and documentation for all custody related activities to ensure traceability and audit readiness.</li></ul><p>4-Financial controls, compliance and risk management:</p><ul><li>Ensures all cash transactions adhere to International Financial Reporting Standards (IFRS), Sarbanes-Oxley (SOX) controls, and corporate treasury policies.</li><li>Maintains compliance with local and international financial regulations, including Anti-Money Laundering (AML) policies and Know Your Customer (KYC) requirements.</li><li>Assists in fraud prevention efforts, including monitoring for irregular transaction patterns and escalating suspicious activities for review.</li><li>Prepares and maintains documentation required for internal audits, external audits, and regulatory reviews, ensuring transparency and accountability in treasury operations.</li></ul><p>5- Reporting and financial analysis:</p><ul><li>Prepares daily, weekly, and monthly cash management reports, providing real-time insights into liquidity positions and cash flow trends.</li><li>Supports audit requests by providing cash-related data and reconciliations.</li><li>Assists in the preparation of treasury dashboards, bank exposure reports, and funding requirement assessments for senior management.</li><li>Maintains accurate cash flow records in ERP systems (Oracle) and treasury management platforms, ensuring data integrity and accessibility.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in accounting, Finance, Business Administration, or Economics.</p><p>1 3 years of experience in cash management, treasury operations, account reconciliation, or corporate finance.</p><p>Skills/Competencies Required</p><ul><li>Excellent English knowledge, both oral and written.</li><li>Outstanding interpersonal, communication, and negotiation skills.</li><li>Experience with ERP systems (SAP, Oracle) and Treasury Management Systems (TMS).</li><li>Familiarity with banking regulations, financial controls, and AML/KYC compliance.</li><li>Proficiency in financial reporting, variance analysis, and treasury automation tools</li><li>Flexibility to adapt to changing market conditions and business needs.</li><li>Excellent analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities under strict deadlines in a fast-paced treasury environment.</li><li>High level of integrity, attention to detail, and commitment to financial compliance.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartistu00ae.</p>
<h4>Job description</h4>
<p>Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.</p>
<p>Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p>
<p>Anticipates guestsu2019 needs, responds promptly and acknowledges all guests, however busy and whatever time of day.</p>
<p>Maintains positive guest relations at all times.</p>
<p>Resolves guest complaints, ensuring guest satisfaction.</p>
<p>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</p>
<p>Maintains complete knowledge of:</p>
<ul>
<li>All hotel facilities, services, and hours of operation.</li>
<li>All guest room layouts, bed types, du00e9cor, appointments, and locations.</li>
<li>Room availability for any given day.</li>
<li>Restricted dates, rates and room types.</li>
<li>All room rates, packages and promotions.</li>
<li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li>
<li>Entertainment and special events scheduled in the hotel.</li>
</ul>
<p>Accesses all functions of the computer system.</p>
<p>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p>
<p>Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p>
<p>Documents any late or absent employees; maintains accurate and current employee records.</p>
<p>Schedules and assigns staff breaks.</p>
<p>Communicates anticipated business demands daily with each employee (arrivals, departures, group functions, guest requests, etc.).</p>
<p>Legibly updates information board.</p>
<p>Ensures staff's knowledge of hotel services, features and amenities.</p>
<p>Prepares and communicates assignments to the staff. Assigns additional tasks as they arise.</p>
<p>Responds to incoming calls.</p>
<p>Accesses and ensures that reservation agents properly access all functions of the reservations system.</p>
<p>Monitors and ensures that reservations staff performs their job functions to the hotel's standards.</p>
<p>Monitors and ensures that all reservations (including manual) are input into the system.</p>
<p>Monitors reservations requested by fax, telex and mail.</p>
<p>Ensures guest history accounts are kept current.</p>
<p>Ensures advance deposits, refunds of such and confirmation of both are processed.</p>
<p>Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p>
<p>Ensures group files are accurate and kept current.</p>
<p>Ensures that group requirements are entered from the sales booking sheet.</p>
<p>Processes change forms received from sales after checking availability; resolves any discrepancies.</p>
<p>Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p>
<p>Ensures that rooming lists are input into the system.</p>
<p>Pre-blocks group rooms where special requests are made.</p>
<p>Assists reservations staff whenever necessary in performing all job functions.</p>
<p>Conducts on-job training program on the required job functions with criterion expected and department orientation for new hires. Conducts ongoing training with existing staff.</p>
<p>Works closely with other departments to effectively accommodate guests' special requests and amenities.</p>
<p>Communicates designated VIP reservations to the general manager and department managers.</p>
<p>Works closely with the front desk manager in determining the percentage for overbooking.</p>
<p>Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes it to sales department.</p>
<p>Compiles reports on no-show for future business forecasting.</p>
<p>Reviews master file activity report daily for accuracy of codes, rates and guest information.</p>
<p>Communicates room availability (particularly status changes on any date) to reservations staff, front desk manager and corporate reservations center.</p>
<p>Reviews any reservations erroneously taken during restricted dates with individual responsible.</p>
<p>Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p>
<p>Monitors wait list and determines priority of guests to be contacted for room availability.</p>
<p>Creates travel agent master in computer.</p>
<p>Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p>
<p>Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p>
<p>Prepares work orders for maintenance repairs and distributes them to engineering.</p>
<p>Maintains supply levels and legibly documents needs on a requisition.</p>
<p>Organizes and sets up office files on designated reference or resource information; keeps filing up-to-date.</p>
<p>Prepares and distributes weekly, monthly and annual forecasts.</p>
<p>Prepares and submits daily and weekly payroll records.</p>
<p>Ensures that all pertinent information is documented in the log book daily.</p>
<p>Conducts performance appraisals of designated staff annually.</p>
<p>Attends designated meetings.</p>
<p>Reviews status of assignments and any follow-up action with on-coming supervisor.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p>
<p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p>
<p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p>
<p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: One yearu2019s experience as a reservations agent, preferably in a style hotel.</li>
<li>Foreign language: Fluency in English both verbal and non-verbal.</li>
<li>Courses and training: Prior attendance in courses and seminars in the related field.</li>
<li>Computer literacy: Compute basic arithmetic.</li>
<li>Skills:</li>
<ul>
<li>Prioritize and organize.</li>
<li>Be a clear thinker, remaining calm and resolving problems using good judgment.</li>
<li>Follow directions thoroughly.</li>
<li>Understand guestu2019s service needs.</li>
<li>Work cohesively with co-workers as part of a team.</li>
<li>Work with minimal supervision.</li>
<li>Maintain confidentiality of guest information and pertinent hotel data.</li>
<li>Ascertain departmental training needs and provide such training.</li>
<li>Direct performance of staff and follow up with corrections when needed.</li>
<li>Ability to input and access information in the property management system and computers.</li>
<li>Familiarity with yield management and forecasting.</li>
</ul>
</ul>
<h4>Additional information</h4>
<p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p>
<p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing butler services</h4>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<h4>Supporting management of front desk team</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<h4>Guest relations</h4>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<h4>Managing departmental costs</h4>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li>
<li>Translates or explains what information means and how it can be used.</li>
<li>Evaluates effectiveness of property participation in electronic sales channels.</li>
<li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li>
<li>Assists hotels with pricing and provides input on business evaluation recommendations.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Generates updates on transient segment each period.</li>
<li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
</ul>
<h4>Managing revenue management projects and strategy</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Takes a predetermined strategy and drives the execution of that strategy.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Manages all revenue, profit and demand data associated with rooms and function space.</li>
<li>Provides recommendations to improve effectiveness of revenue analysis processes.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Develops the Business Outlook Strategy.</li>
<li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li>
<li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li>
<li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li>
<li>Ensures hotel strategies conform to brand philosophies and initiatives.</li>
<li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li>
<li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li>
<li>Manages inventory to maximize cluster rooms revenue.</li>
<li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Initiates, implements and evaluates revenue tests.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li>
<li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li>
<li>Develops and manages internal key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li>
</ul>
<h4>Managing and conducting human resources activities</h4>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li>
<li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Utilizes all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to Standard Operating Procedures.</li>
<li>Administers bonus and incentive programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li>
<li>Manages employee progressive discipline procedures for areas of responsibility.</li>
<li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Operational management:</strong><br>
<li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li>
<li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li>
<li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li>
<li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li>
<strong>Team leadership:</strong><br>
<li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li>
<li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li>
<li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li>
<li>Set performance expectations, provide coaching and support, and recognize team achievements.</li>
<strong>Guest experience & satisfaction:</strong><br>
<li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li>
<li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li>
<li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li>
<li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li>
<li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li>
<strong>Revenue generation & upselling:</strong><br>
<li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li>
<li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li>
<li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li>
<strong>Inventory & stock control:</strong><br>
<li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li>
<li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li>
<li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li>
<strong>Staffing & scheduling:</strong><br>
<li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li>
<li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li>
<li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li>
<li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li>
<li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li>
<strong>Menu planning & quality control:</strong><br>
<li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li>
<li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li>
<li>Maintain strict hygiene and food safety standards within the in-room dining service.</li>
<li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li>
<strong>Health, safety & compliance:</strong><br>
<li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li>
<li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li>
<li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li>
<li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li>
<strong>Collaboration with other departments:</strong><br>
<li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li>
<li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li>
<strong>Administrative & reporting:</strong><br>
<li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li>
<li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li>
<li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li>
<li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Abilities, key competencies, skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<strong>Experience, certificates, education</strong><br>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<h4>What you'll be doing</h4>
<p>We are seeking an IT Support Associate (Workplace Technology Associate) to deliver exceptional technical support and service management across Chalhoub’s workplace technology ecosystem. This role is integral to ensuring that all employees experience reliable, secure, and efficient technology services across our offices and retail environments.</p>
<p>The Workplace Associate will manage the resolution of incidents and requests within the End User Computing (EUC) and Workplace Technology team, provide escalation support, and oversee vendor performance for IT, AV, telephony, and print infrastructure. This role requires a proactive problem-solver who can balance hands-on technical expertise with vendor and stakeholder management, driving continuous improvement and ensuring compliance with SLAs, KPIs, and Chalhoub’s service standards.</p>
<h4>Infrastructure & Technology Support</h4>
<ul>
<li>Setup of and support of all retail shops, including POS, printer, barcode scanner, and basic application support.</li>
<li>Troubleshoot and resolve issues with Point-of-Sale (POS) systems, inventory management, PCs, printers, phones, and networks for store staff.</li>
<li>Windows/macOS devices, iOS/Android, handheld devices, conferencing platforms (Zoom, MS Teams), and connectivity tools (VPN, broadband, 5G, LAN/WAN, Wi-Fi).</li>
<li>Conduct planned preventative maintenance with vendors to resolve recurring issues.</li>
<li>Demonstrate knowledge in designing, installing, and maintaining workplace hardware and workstations.</li>
<li>Onsite travel between Corporate Office, Stores, Warehouse, and CADF.</li>
</ul>
<h4>Vendor & Partner Management</h4>
<ul>
<li>Oversee external technology vendors to ensure compliance with KPIs and SLAs.</li>
<li>Manage vendor resources for operational projects, installations, and decommissions.</li>
<li>Collaborate closely with Service Desk, NOC, Network Engineering, and Service Operations teams.</li>
</ul>
<h4>Operations & Reporting</h4>
<ul>
<li>Maintain compliance with risk, security, and change policies.</li>
<li>Provide regular reporting on EUC operations, vendor performance, and status updates.</li>
<li>Support budgeting for territory-related OPEX and technology asset lifecycle, including procurement.</li>
</ul>
<h4>Continuous Improvement & Leadership</h4>
<ul>
<li>Identify and implement methods to improve EUC team efficiency and effectiveness.</li>
<li>Analyze ticket data and user feedback to address recurring issues.</li>
<li>Mentor and coach Workplace Associates, acting as an escalation point.</li>
<li>Collaborate with leadership to adopt innovative technologies and streamline processes.</li>
</ul>
<h4>Customer Experience</h4>
<ul>
<li>Serve as regional point of contact for escalations, ensuring timely resolution.</li>
<li>Build trust and maintain close working relationships with stakeholders across the business.</li>
<li>Contribute to employee NPS by delivering proactive, reliable, and customer-focused service.</li>
</ul>
<h4>Store Openings, Closures & Renovations</h4>
<p>Support workplace technology activities for new store openings, closures, relocations, and renovations, ensuring all required IT equipment, connectivity, POS devices, printers, scanners, handhelds, and related workplace technology are prepared, installed, tested, recovered, or decommissioned as required.</p>
<p>Coordinate with Retail Operations, Store Planning, Projects, vendors, Service Desk, Network, and other Tech teams to ensure technology readiness, clear ownership of actions, timely escalation of blockers, and smooth handover during go-live, closure, or renovation milestones.</p>
<h4>E-Invoicing / E-Receipt Support</h4>
<ul>
<li>Support E-Invoice and E-Receipt incidents and requests by ensuring correct categorization, country/location selection, routing, prioritization, and escalation based on business impact and country-specific requirements.</li>
<li>Assist with operational issues related to invoice integration, GS1, invoice extraction, receipt processing, and other related workflows, while working with Service Management and ITSM teams to improve routing logic, subcategory-based priority rules, and reporting visibility.</li>
</ul>
<h4>What you’ll need to succeed:</h4>
<h4>Experience & Background</h4>
<ul>
<li>0-3 years of IT support and workplace technology experience in enterprise or multi-site environments for retail.</li>
<li>Strong break/fix expertise across Windows 10/11, macOS, laptops, desktops, mobile devices, and printers.</li>
<li>Experience supporting mobile devices, broadband/5G connectivity, and remote access tools.</li>
<li>Familiarity with Active Directory, Microsoft Intune, Entra, MDM platforms including Apple Business Manager, and asset management.</li>
<li>Proven skills in vendor management and service delivery oversight.</li>
</ul>
<h4>Technical Skills</h4>
<ul>
<li>Knowledge of workplace technology infrastructure, including AV systems, telephony, Wi-Fi, LAN, and WAN networks.</li>
<li>Hands-on experience with VPNs, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise mobility solutions.</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and conferencing platforms such as Zoom, Teams, and Google Meet.</li>
<li>Strong troubleshooting, prevention, and problem-solving skills.</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>ITIL Foundation, A+.</li>
<li>Microsoft certifications (MCSE/MCSA).</li>
<li>Cisco Certifications (CCNA, CCNP).</li>
<li>Hardware certifications (HP, Apple, Lenovo).</li>
</ul>
<h4>Core Competencies & Values</h4>
<ul>
<li>Adjust communication styles to meet stakeholder needs with clarity and impact.</li>
<li>Recognize and embrace diverse perspectives in problem-solving.</li>
<li>Remain resilient and optimistic in challenging situations.</li>
<li>Prioritize customer needs in all decisions, creating tailored solutions.</li>
<li>Exhibit critical thinking and sound judgment in resolving complex issues.</li>
<li>Support talent development and foster a collaborative culture.</li>
</ul>
<h4>Soft Skills</h4>
<ul>
<li>Excellent communication and stakeholder management with a customer-first approach.</li>
<li>Ability to multitask in high-pressure, project-based environments.</li>
<li>Strong analytical mindset with focus on continuous improvement.</li>
<li>Professionalism, discretion, and ability to mentor peers effectively.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> <span><span>Requisition ID</span></span> <span><span>36948</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Risk Management </span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular </span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>11/08/2026 </span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>Independently analyse and appraise risks of EBRD’s new and existing portfolio of debt transactions in the corporate sectors; identify required due diligence, recommend appropriate risk mitigation measures and transaction structures, including security, covenants, and pricing. Advise bankers and the Bank’s Committees to ensure that banking projects comply with the Bank’s sound banking mandate. The Corporate Finance Senior Risk Manager reviews portfolio projects, assigns credit ratings and communicates trends in the portfolio and lessons learned to management and peers for their broader strategic decision-making and bottom-up stress-testing. The Corporate Finance Senior Risk Manager is responsible to lead and coach associate risk officers, analysts and junior bankers rotating through Corporate and Project Finance Credit Risk Management Team. The Corporate Finance Senior Risk Manager may be required to deputise in the absence of the Head, Corporate Credit Risk Management Team.</span></p><br> <p><span><strong>Background</strong></span></p><br> <p><span>Risk Management is the Bank’s second line of defence, which is responsible for the independent identification, reporting and mitigation of risks. Corporate Finance Senior Risk Manager provides advice and presents recommendations to the Operations Committee, Small Business Investment Committee (SBIC)/ approves projects together with the Banking department under Delegated Authority, addressing credit concerns, remuneration, and seeks to minimise losses.</span></p><br> <p><span><strong>Accountabilities & Responsibilities</strong></span></p><br> <ul> <li><span>Establish an independent and unbiased view on projects proposed to the Operations Committee / SBIC / under Delegated Authority and make clear recommendations, or approvals, on each proposal. </span></li> <li><span>Analyse the key risks of each proposal and advise on risk mitigation measures, structures, tenor, security, covenants and condition precedents, to the project teams via credit notes. Be versed in climate risk issues that have an effect on new and existing operations, including risk mitigation and reputational issues. Appraise the validity and reliability of key assumptions of each proposal, including via involvement in the commissioning and review of independent due diligence and travel.</span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Take responsibility for the credit risk of designated own portfolio.</span></li> <li><span>Ensure projects comply with any relevant risk guidelines, prudential limits set by the Bank, and that appropriate ratings are assigned for probability of default and loss given default. Have the ownership of Risk data in the area of responsibility.</span></li> <li><span>Exercise independent delegated authority, if granted, regarding portfolio actions (including certain waivers and amendments), and recommendations to senior management on matters requiring higher level approval (including transfers to corporate recovery, provisions and more significant restructuring, etc.). </span></li> <li><span><span>Lead proactive and regular monitoring of the assigned portfolio counterparties</span><span>arranged in sector clusters and countries </span><span>and market developments. </span><span>Actively and constructively engage with Banking and other relevant staff to </span><span>ensure adequacy of front-line monitoring, coach Banking representatives when appropriate (including </span><span>rotation in Corporate & Project Finance Credit Risk Management). </span></span></li> <li><span>In liaison with other Risk Management teams lead sector portfolio reviews and provide input to portfolio stress-tests. Collaborate with other members of staff; especially in the Banking Department, Finance, the Office of the General Counsel, Impact and colleagues in the Resident Office to ensure effective cross-departmental and business functioning.</span></li> <li><span>Participate in various executive Bank committees - including the Operations Committee, SBIC, RiskCom etc.</span></li> <li><span>Participate and contribute positively to various initiatives within Risk Management or bank-wide. </span></li> <li><span>Be an agent of credit culture dissemination, including managing and mentoring of bankers on rotation.</span></li> </ul> <p><span><strong>Knowledge, Skills, Experience & Qualifications</strong></span></p><br> <ul> <li><span>Relevant experience in the corporate sectors with demonstrated deal experience across various sectors.</span></li> <li><span>Influencing skills in overseeing the Banking team’s structuring of the transaction and articulation of any different views. </span></li> <li><span>Experience of structuring high yield loans and other financial instruments, in both corporate and project finance. </span></li> <li><span>May act as the risk expert for one or more corporate sectors and provide operational guidelines to the Banking teams and provide input into project selection and prioritisation. </span></li> <li><span>Proven skills and track record in autonomous decision-making capacity at a senior level in credit risk in high-risk environments. </span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Proven skills and track record in decision-making capacity in credit risk in high-risk environments.</span></li> <li><span>Strong written and spoken communication skills in English and good Excel knowledge.</span></li> <li><span>Advanced degree in finance, business, economics or equivalent on the job training.</span></li> <li><span>Demonstrate developing people management skills for junior staff under their coaching/ mentoring responsibility.</span></li> <li><span>Relevant banking and/or risk management experience is essential. </span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD </strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. </span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. </span></span></p><br> <p><span><span>The EBRD environment provides you with: </span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. </span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. </span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do. </span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. </span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. </span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). </span></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Thndr</strong><p>Thndr is on a mission to make investing simple and accessible for everyone across the Middle East and North Africa. Since launching in 2019 and going through Y Combinator shortly after, we have grown into Egypt's number one investing app, with millions of people putting their money to work in stocks, gold, mutual funds, and more, many of them investing for the very first time.</p><br><p>We are licensed by Egypt's Financial Regulatory Authority and are a member of the Egyptian Exchange. In 2024 we expanded into the UAE under an ADGM license, and in 2025 we became the first remote retail trading member of the Abu Dhabi Securities Exchange. That same year, the World Economic Forum named us a Technology Pioneer, the only Egyptian company alongside Apple, Google, Dropbox, and others. In 2026, The Financial Times named us the fastest growing company in Africa. We are backed by investors including Tiger Global, Prosus Ventures, BECO Capital, and Y Combinator, and we are only getting started.</p><br><strong>The team you would join</strong><p>Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. Behind almost everything a user sees or relies on is market data, and the Feed team owns it. Live and delayed prices, statistics, charts, and asset data across every market we operate in all flow through systems we build and run.</p><br><p>We ingest data from different providers, sometimes multiple per market, and expose it to the rest of Thndr through a single, unified feed. Nearly everything downstream depends on it: the live prices users watch, the alerts we fire when something moves, and the limit orders that execute off the numbers we serve. Our users range from first-time investors making a decision about where to put their money, to technical traders who need immediate, actionable insights. Every millisecond matters. When a price arrives late or wrong, it is not a cosmetic bug, it is real money for real people acting on information that has to arrive on time, every time.</p><br><p>On top of that, we are building for scale, and one that is genuinely hard: a feed engineered to handle 100,000+ assets and hundreds of thousands of price updates a second, without dropping a beat.</p><br><p>This is a sensitive system, and a foundational one. Providers fail, connections drop, and infrastructure gives out mid-session, and none of that is an excuse to stop serving users. Much of the hard part is staying correct and available when something upstream breaks: failing over in the middle of an open market, absorbing a provider outage, and keeping the feed flowing when the pieces underneath it do not. You would be working alongside some of our strongest engineers on problems that are unusually hard and unusually consequential, owning systems the rest of the platform quietly depends on.</p><br><strong>What You'll Do</strong><ul><li><p>Design, build, and operate the feed services that serve market data across Egypt, UAE, US, and soon KSA, processing large volumes of data and events with very low latency and high reliability.</p><br></li><li><p>Keep the feed available and correct when things break, owning the SLOs and overall health of your services, with strong observability, sensible on-call, and graceful failover when a provider drops or infrastructure gives out mid-market.</p><br></li><li><p>Understand the different databases and data models we use, Redis, ClickHouse, and Postgres, how each behaves, and when to reach for which.</p><br></li><li><p>Own the infrastructure the feed runs on. Understand how data reaches us from each provider, and build in redundancy where it matters so a single upstream failure never takes us down.</p><br></li><li><p>Identify technical debt and reliability risks in your area and steadily improve the systems you own.</p><br></li><li><p>Raise the bar on quality and operational discipline, and support the engineers around you through code and design reviews and pairing.</p><br></li></ul><strong>What You'll Need</strong><ul><li><p>A strong track record of designing, shipping, and operating reliable backend systems in production, used by large numbers of people.</p><br></li><li><p>Real depth in distributed systems, and a clear understanding of what it takes to keep them fast and correct under load and under failure.</p><br></li><li><p>Comfort owning systems end to end, from design through production and on-call. You care not just about writing the code, but about how it behaves when a provider drops or a node fails.</p><br></li><li><p>A feel for performance, and the instinct to treat latency and throughput as first-class concerns rather than afterthoughts.</p><br></li><li><p>Familiarity with our stack, or the confidence to get there quickly: Python, C#, .NET Core, Golang, PostgreSQL, RabbitMQ, Redis, and ClickHouse.</p><br></li><li><p>A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people.</p><br></li><li><p>A clear, candid communicator who can hold their own with other engineers and work closely with the teams that build on what you provide.</p><br></li></ul><strong>Nice to have</strong><ul><li><p>Experience building systems optimized for real-time performance, where latency and throughput are on the line.</p><br></li><li><p>Experience with ClickHouse or similar OLAP databases, and the query and schema patterns that get the most out of them.</p><br></li><li><p>Experience in fintech, brokerage, trading, or another regulated, high-stakes domain where correctness and timing matter.</p><br></li><li><p>Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE.</p><br></li></ul><strong>Why this role</strong><p>The feed sits underneath almost everything Thndr does. Every price a user watches, every alert we send, and every order that fires does so because the feed delivered the right number at the right moment. It is some of the most performance-critical engineering in the company, the kind of work where being fast and being correct are the same problem, and it matters to millions of people.</p><br><p>If building systems that have to be fast, correct, and trusted without exception sounds like your kind of challenge, and if doing it at real scale across multiple markets excites you, we would love to hear from you.</p><br><strong>Who Are We?</strong><p>Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble </strong>was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience & Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation & Upselling:</p><br><p>· Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory & Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing & Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning & Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&B Operations Manager and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety & Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative & Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>