UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>To support the Light Mobility Sales division by managing end to end purchasing operations through SAP, ensuring procurement compliance, and delivering accurate sales reporting and analysis that enables data driven commercial decisions.<br> Duties &amp; Responsibilities: Procurement &amp; Purchase Management Create and process Purchase Requisitions (PRs) in SAP for operational and commercial requirements, ensuring proper cost center and budget allocation at the point of creation.<br> Convert approved PRs into Purchase Orders (POs) in line with company procurement policies and approval authority matrices.<br> Monitor PR and PO approval workflows to ensure timely processing and escalate delays when necessary.<br> Track PO status throughout the full cycle — from creation through goods receipt and invoice processing — maintaining visibility at every stage.<br> Reconcile purchase orders against supplier invoices and delivery confirmations, resolving discrepancies in coordination with relevant stakeholders.<br> Maintain accurate and audit-ready purchasing records and documentation within SAP Cross-functional Coordination Coordinate with the Procurement and Finance departments regarding budget availability, cost center allocations, and purchasing requirements.<br> Liaise with vendors and internal teams to resolve PO or delivery-related issues in a timely manner Sales Reporting &amp; Analysis Prepare regular sales reports covering key performance metrics for the Light Mobility division.<br> Analyze sales trends, variances, and pipeline data to support the Sales Director in decision-making.<br> Maintain and update sales trackers and dashboards as required.<br> Bachelor's degree in business Administration, Commerce, or a related field.<br> 2 to 4 years of experience in sales operations, procurement coordination, or a similar role preferably within the automotive sector or FMCG sector.<br> Hands-on experience with SAP (PR/PO workflows is a must).<br> Proficiency in Microsoft Excel; Power BI or similar reporting tools is a plus.<br> Strong attention to detail and ability to manage multiple priorities simultaneously.<br> Good communication and coordination skills across departments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful.&nbsp;&nbsp;<br> <span><strong>Customer Support Engineer Internship Opportunity at Incorta</strong></span><br> <span>We're seeking a technically curious, customer-focused, and detail-oriented <strong>Customer Support</strong> Intern with a background in System Administration and Networking to join our team.&nbsp;</span><br> <br><br><p><b>YOU WILL GAIN</b></p><br><ul> <li>Support Technical Support Engineers in investigating and troubleshooting customer-reported issues.</li> <li>Focus on diagnosing issues related to customers' infrastructure and environments.</li> <li>Apply knowledge of operating systems, networking, servers, virtualization, and system administration to identify environment-related problems.</li> <li>Validate customer configurations and assist in troubleshooting infrastructure and application issues affecting the enterprise SaaS platform.</li> <li>Collaborate with the Support team to accelerate issue resolution and improve customer outcomes.</li> <li>Gain hands-on experience supporting enterprise customers in a technical environment.</li> <li>Develop advanced troubleshooting, analytical, and customer communication skills.</li> <li>Learn how world-class Technical Support teams collaborate to resolve complex technical issues.</li> <li>Gain exposure to a modern, multi-technology enterprise SaaS platform and its support processes.<br></li> </ul><br><p><b>Details</b></p><br><ul> <li><strong>Duration:</strong> 1-2 months</li> <li>&nbsp;<strong>Start Date:</strong> August 2026</li> <li>&nbsp;<strong>Location:</strong> Onsite</li> <li>&nbsp;<strong>Compensation:</strong> Paid Internship</li> <li><strong>Eligibility</strong>: 3rd and 4th-year students only are welcome to apply<br></li> </ul><br> </div>

About Minapharm Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:<br>Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br><br>Job Summary Lead the planning, execution, and reporting of all financial audit engagements within Minapharm Pharmaceuticals, ensuring the reliability of financial controls, compliance with accounting standards and tax regulations, and the timely delivery of evidence-based audit findings and recommendations to the Senior Manager.<br>Responsibilities Participate actively in developing the risk-based annual audit plan for financial audit engagements, ensuring alignment with company strategic objectives; present the financial audit plan component to the Senior Manager for approval. Develop and continuously update financial audit work programs covering accounts payable/receivable, payroll, fixed assets, treasury, tax compliance, and financial reporting. Lead and supervise the execution of all financial audit engagements; allocate tasks to audit staff, review working papers, and ensure adherence to IIA standards, quality benchmarks, and audit timelines. Conduct opening and closing meetings with auditee department heads; prepare and document meeting minutes. Identify, assess, and document financial risks that may hinder achievement of strategic and operational objectives for audited units. Execute unplanned/special financial audit assignments as directed by the Audit Committee or Senior Manager. Prepare draft financial audit reports with clear, evidence-based findings and actionable recommendations; submit to Senior Manager for review and approval prior to issuance. Prepare Corrective/Preventive Action Requests (CPAR) when non-conformities or control deficiencies are identified during audit execution. Contribute to periodic audit summary reports (quarterly, semi-annual, annual) covering financial audit findings and corrective action status. Monitor and follow up on the implementation of agreed corrective actions arising from financial audit findings; escalate unresolved items to Senior Manager. Perform follow-up inspection visits to verify that corrective measures identified during prior financial audits have been properly implemented. Establish and maintain an efficient filing and classification system for financial audit working papers, reports, and relevant documentation. Coordinate with the external auditors as directed by the Senior Manager; provide required financial data and working papers to support their engagement. Supervise, mentor, and review the work of financial audit staff (Senior and Junior Auditors); provide technical guidance and constructive feedback. Carry out any other tasks assigned by the direct supervisor that fall within the scope of the role.<br><br>Requirements Bachelor's degree in Accounting, Finance, or a related field. CIA is preferred. CPA, CMA, or progress toward these certifications is an advantage. From 9 - 12 years in internal or external audit with a financial focus; prior experience supervising junior staff. Good knowledge of IIA Standards, IFRS/IAS, Egyptian Accounting Standards, Egyptian Tax Law, and internal control frameworks (COSO). Strong analytical skills, professional skepticism, attention to detail, structured report writing, and ability to coach junior auditors. Proficiency in Arabic and English (written and spoken).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br><span>Manager, Customer Care | MAF Global Solutions | Global Solutions Egypt</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>The Manager of Customer Care is responsible for the execution of customer care initiatives, operational delivery, vendor governance, and customer experience across all MAF business units. The role delivers customer care initiatives, supports technology enhancements, and manages vendor relationships in line with the Group Customer Care Policy and the strategy set by the Senior Manager of Customer Care Solutions.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Execute customer care and outsourcing strategies while supporting the transformation of the contact centre operating model.</span></li><li><span>Align operational plans with business objectives and monitor customer engagement performance</span></li><li><span>Manage end-to-end vendor governance, ensuring service quality, SLA compliance, and contract adherence</span></li><li><span>Conduct audits, mystery shopping, and performance evaluations to maintain quality standards.</span></li><li><span>Oversee contact centre operations including agent lifecycle management and service desk activities.</span></li><li><span>Monitor KPIs and SLAs, leveraging customer insights (NPS, CRM data, VoC) to drive improvements.</span></li><li><span>Perform root cause analysis and implement continuous improvement initiatives across customer journeys,</span></li><li><span>Support forecasting, headcount planning, and cross-functional collaboration with Business Units and vendor.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree with 8+ years of experience in contact centre operations.</span></li><li><span>Strong knowledge of contact centre KPIs (NPS, CSAT, CES, SLA, FCR, etc.).</span></li><li><span>Proven experience in vendor management and outsourcing governance.</span></li><li><span>Hands-on experience with CRM systems, telephony, and customer analytics tools.</span></li><li><span>Strong analytical, organizational, and stakeholder management skills.</span></li><li><span>Excellent communication skills in English and Arabic, with GCC experience being a plus.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Manager People & Culture Business Partner, this role involves closely partnering with our stakeholders (Business Leaders) to support their organizational needs. It combines both operational and creative aspects – you never know what new initiatives you might be working on in the upcoming quarter! We’re looking for someone flexible, creative, and resourceful to navigate the many challenges ahead, with the autonomy to make things happen. This role will be pivotal in managing the people strategy and end-to-end employee lifecycle for Quick Commerce vertical, ensuring seamless integration of People strategies and experience.<br><br>General Responsibilities<br><br>Lead on the People & Culture Strategy while assessing the local population people need to tailor fit-for-purpose people initiatives. Own the Manpower Plan and partner with Talent Acquisition to fulfill the hiring needs and requirements. Support the Business to maintain the MPP Budget efficiently and effectively, while executing the needed changes within the assigned budget whenever needed. Managing his/her team to execute the monthly employees’ transactions and changes (New Joiners, Internal Movement/Promotions, and Leavers) and maintaining people’s data across different platforms and systems, thoroughly and accurately. Provide reports and analytics to present insights to the Business/People & Culture on people’s related aspects. Elevate talabat’s culture and employee experience through behavioral change, enhancing the on-boarding and off-boarding journey, and leading the people’s engagement initiatives and activities which impacts the employees’ satisfaction and motivation within talabat. Drive a high-performance culture by managing the Performance Review Cycles and Talent Reviews, and supporting the Business Leaders by tackling performance improvement plans and/or growth and development plans to elevate individual performance. Collaborate with the Talent Development Team to enhance teams’ performance, growth, and development by identifying performance gaps, development needs and tools, growth opportunities, and coaching and mentoring employees and managers on performance-related matters. Partner with the Total Rewards Team and the Head of Functions to lead the ‘annual’ Pay Review Cycle. Perform regular compensation checks/reviews and initiate rewards programs to ensure healthy pay and compensation mix and equity in alignment with talabat’s rewards strategy. Provide expert advice to maintain the served-verticals’ Organizational Structure and hierarchy, as well as to lead the Organizational Changes and Succession Planning in alignment with the business needs and drive for efficiency and effectiveness. Managing the transformation by developing change management strategies with the Head of function in collaboration with management. Supporting the building of change both top-down and bottom-up, and owning the change topics on the business area level. Comfortably influencing others in continuous improvement and acting as a change ambassador and mentor within the People & Culture team.<br><br>Qualifications<br><br>8-12 years of HR experience with a strong focus on HR business partnering. Experience in warehouse / factory environments is a plus (preferably in a high-growth, fast-paced environment). Proven experience in leading and developing teams. Exceptional stakeholder management skills, with the ability to build strong relationships and collaborate effectively. Ability to influence and advise senior leaders on People & Culture matters, providing strategic solutions to business challenges. Strong analytical and problem-solving skills, with the ability to leverage data and HR systems to drive informed decisions. Fluency in English is a must. Regional experience in working with diverse, multi-location teams is highly desirable. Exposure to Talent and Reward functions would be considered a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading software house specializing in delivering innovative digital products and custom software solutions across the MENA region. We are passionate about building technology that creates real business value and exceptional customer experiences. We're looking for a strategic, customer-centric, and hands-on Head of Product to lead our Product function and drive the vision, strategy, and execution of our growing product portfolio.</p><p><strong>About the Role</strong></p><p>As the Head of Product, you will own the end-to-end product strategy, roadmap, and business outcomes across our products. You'll lead and mentor a team of Product Owners, collaborate closely with Engineering, Design, Sales, and executive leadership, and ensure we're building products that customers love while achieving measurable business impact. This role also plays a key part in driving our product expansion across the Egyptian and GCC markets through effective market-entry strategies, localization, and go-to-market execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define and execute the overall product vision, strategy, and roadmap.</li><li>Lead and mentor a team of Product Owners, fostering a high-performing product organization.</li><li>Drive product discovery through customer research, market analysis, and data-driven insights.</li><li>Prioritize product initiatives based on business value, customer impact, and strategic objectives.</li><li>Partner with Engineering and Design to deliver high-quality products on time.</li><li>Define and monitor product KPIs, including customer adoption, engagement, retention, and revenue growth.</li><li>Own customer communication related to product direction, roadmap, and feedback.</li><li>Develop and execute go-to-market strategies to support product growth across Egypt and the GCC.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 12+ years of experience in Product Management, including at least 4 years in a senior product leadership role.</li><li>Proven experience building and scaling SaaS, web, or mobile products.</li><li>Strong background in product strategy, discovery, roadmap planning, and Agile product delivery.</li><li>Experience leading and mentoring Product Owners or Product Managers.</li><li>Strong analytical mindset with expertise in product metrics and data-driven decision-making.</li><li>Excellent communication, stakeholder management, and leadership skills.</li><li>Experience working with product tools such as Jira, Azure DevOps, or similar platforms.</li><li>Experience with the Egypt and GCC markets is highly desirable.</li></ul><p></p></section>

Job Purpose:The HR Generalist is responsible for establishing and managing the Human Resources function for a newly established business operation in Egypt. This role will lead the implementation of HR policies, processes, and systems while ensuring full compliance with Egyptian Labour Law and statutory regulations. The successful candidate will manage the complete employee lifecycle, including recruitment, onboarding, payroll, employee relations, performance management, compensation and benefits, compliance, and offboarding. This position requires a hands-on HR professional with previous experience supporting start-up or greenfield operations and the ability to build HR processes from the ground up.<br>Key Responsibilities:<br>HR Set-up & Process Development Establish and implement HR policies, procedures, and processes aligned with business objectives and local legislation. Develop and maintain employee handbooks, HR forms, templates, and documentation. Implement HR systems and ensure accurate employee record management. Build scalable HR practices to support business growth. Continuously improve HR processes and operational efficiency.<br>HR Compliance & Government Relations:Ensure full compliance with Egyptian Labour Law and all applicable employment regulations. Manage employee registration with the Social Insurance Authority and other relevant government entities. Coordinate all employment-related documentation required by government authorities. Liaise with legal advisors and external authorities regarding employment matters. Ensure employment contracts and HR documentation comply with legal requirements. Monitor legislative updates and implement required policy changes. Support internal and external HR compliance audits.<br>Recruitment & Onboarding:Manage the end-to-end recruitment process in partnership with hiring managers. Prepare employment offers and employment contracts. Coordinate pre-employment documentation. Manage onboarding and induction for new employees. Ensure a seamless onboarding experience for all new hires.<br>Employee Relations:Serve as the primary HR contact for employees and managers. Provide guidance on HR policies and procedures. Handle employee grievances, disciplinary matters, and workplace investigations. Foster a positive and productive work environment. Support employee engagement and retention initiatives. Performance Management Coordinate probation reviews and annual performance evaluations. Support managers with performance improvement plans (PIPs). Monitor completion of performance reviews. Assist in talent development and succession planning initiatives.<br>Qualifications:Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. Professional HR certification such as CIPD, SHRM-CP, PHRi, or equivalent is preferred. Experience:Minimum 5–8 years of progressive HR Generalist experience. Previous experience establishing or supporting HR operations for a start-up, greenfield project, or newly established business. Proven experience managing the complete employee lifecycle independently. Strong payroll administration experience. Experience dealing directly with government authorities and statutory bodies in Egypt. Experience implementing HR policies, procedures, and HR systems from scratch is highly preferred.<br>Technical Knowledge:The ideal candidate should possess strong knowledge of:Egyptian Labour Law. Social Insurance regulations. Payroll administration and statutory deductions. Employment contracts and legal documentation. HR operations and employee relations. Compensation and benefits administration. HRIS and payroll systems. Microsoft Office, particularly advanced Excel.<br>Competencies:Strong understanding of HR best practices and employment legislation. Excellent knowledge of establishing HR processes and systems. Strong communication and stakeholder management skills. Excellent planning and organizational abilities. High level of integrity and confidentiality. Strong analytical and problem-solving skills. Ability to work independently and thrive in a fast-paced, evolving environment. Proactive, adaptable, and results-oriented. Excellent attention to detail and commitment to compliance. Key Performance Indicators (KPIs) Successful implementation of HR policies and processes. Payroll accuracy and on-time processing. Compliance with Egyptian labour and statutory regulations. Timely recruitment and onboarding. HRIS data accuracy. Employee satisfaction and retention. Resolution of employee relations matters within agreed timelines. Timely completion of probation and performance review processes. Accuracy and timeliness of HR reporting.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading software house specializing in delivering innovative digital products and custom software solutions across the MENA region. We are passionate about building technology that creates real business value and exceptional customer experiences. We're looking for a strategic, customer-centric, and hands-on Head of Product to lead our Product function and drive the vision, strategy, and execution of our growing product portfolio.</p><p><strong>About the Role</strong></p><p>As the Head of Product, you will own the end-to-end product strategy, roadmap, and business outcomes across our products. You'll lead and mentor a team of Product Owners, collaborate closely with Engineering, Design, Sales, and executive leadership, and ensure we're building products that customers love while achieving measurable business impact. This role also plays a key part in driving our product expansion across the Egyptian and GCC markets through effective market-entry strategies, localization, and go-to-market execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define and execute the overall product vision, strategy, and roadmap.</li><li>Lead and mentor a team of Product Owners, fostering a high-performing product organization.</li><li>Drive product discovery through customer research, market analysis, and data-driven insights.</li><li>Prioritize product initiatives based on business value, customer impact, and strategic objectives.</li><li>Partner with Engineering and Design to deliver high-quality products on time.</li><li>Define and monitor product KPIs, including customer adoption, engagement, retention, and revenue growth.</li><li>Own customer communication related to product direction, roadmap, and feedback.</li><li>Develop and execute go-to-market strategies to support product growth across Egypt and the GCC.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>8 12+ years of experience in Product Management, including at least 4 years in a senior product leadership role.</p><p>Proven experience building and scaling SaaS, web, or mobile products.</p><p>Strong background in product strategy, discovery, roadmap planning, and Agile product delivery.</p><p>Experience leading and mentoring Product Owners or Product Managers.</p><p>Strong analytical mindset with expertise in product metrics and data-driven decision-making.</p><p>Excellent communication, stakeholder management, and leadership skills.</p><p>Experience working with product tools such as Jira, Azure DevOps, or similar platforms.</p><p>Experience with the Egypt and GCC markets is highly desirable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Own and monitor key performance metrics, ensuring consistent tracking and clear visibility on trends and gaps.</li><li>Analyze operational and business data to identify performance improvement opportunities.</li><li>Translate data insights into actionable initiatives with measurable impact on efficiency and customer experience.</li><li>Design, execute, and evaluate experiments (e.g., A/B tests, pilots) to validate new ideas and solutions.</li><li>Drive end-to-end ownership of initiatives, from problem identification to execution and post-analysis.</li><li>Collaborate closely with cross-functional teams (operations, product, regional) to align on priorities and execution plans.</li><li>Support the rollout of new tools, processes, and operational strategies across the market.</li><li>Identify process inefficiencies and propose scalable, data-driven solutions.</li><li>Build and maintain dashboards, reports, and tracking frameworks to support decision-making.</li><li>Present performance insights, recommendations, and updates to senior stakeholders in a structured and clear manner.</li><li>Ensure strong follow-up on action plans and track impact against defined success metrics.</li><li>Contribute to continuous improvement of team methodologies, frameworks, and ways of working.</li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>Bachelor's Degree, MBA is a plus.</li><li>2-3&nbsp;years of experience in food/grocery tech industry is highly preferred.</li><li>Extensive experience in SQL, Data Analytics tools like tableau, looker etc.</li><li>Strong communication skills, both written and verbal.</li><li>Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.</li><li>Ability to analyse data and derive insights from comprehensive data reports.</li><li>Ability to deal with ambiguity, work under pressure, handle stress, an individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul><br><br> </div>

Key Responsibilities As a Data Manager, you will be responsible for overseeing the end-to-end management of data as a strategic enterprise asset, ensuring data is well-organized, accessible, accurate, and aligned with business and regulatory needs. You will lead a team of data stewards and administrators and coordinate across data engineering, governance, operations, and analytics functions to manage data assets, master and reference data, data lifecycle, and integration activities, acting as the bridge between business and technical stakeholders.<br>Team Leadership: Lead and mentor a team of data stewards, MDM analysts, and data administrators, fostering accountability and continuous improvement across the data management function. Data Asset Management: Maintain a complete inventory of enterprise data assets, including ownership, classification, lineage, sensitivity, and business glossary alignment. Master & Reference Data Management: Define and operate MDM processes for key entities (customers, products, agents, partners) to ensure a single, trusted version of critical data across systems. Data Lifecycle Management: Oversee the full lifecycle of data from creation and capture through storage, archival, and disposal, in line with retention policies and regulatory requirements. Cross-Functional Coordination: Act as the connective layer between Data Engineering, Governance, Operations, Analytics, and business units to ensure consistent data definitions, ownership, and trusted delivery. Data Quality Oversight: Partner with Data Governance to monitor data quality KPIs, drive remediation of quality issues, and embed quality controls at source systems and across data pipelines. Data Integration Management: Coordinate the integration of data from core insurance systems (policy, claims, billing, CRM) into the central data platform, working closely with Data Engineering teams. Business Glossary & Metadata: Maintain a unified business glossary, metadata catalog, and data dictionary in collaboration with data stewards and domain owners. Stakeholder Engagement: Serve as the primary point of contact for business units on data-related requests, definitions, and improvement initiatives. Compliance and Privacy: Ensure data management practices comply with data privacy regulations (e.g., GDPR, local FRA requirements) and internal policies, in close coordination with Governance, Legal, and Compliance teams. Vendor and Tool Management: Manage vendors and tools across MDM, data catalog, data quality, and integration platforms to ensure they deliver value aligned with business needs. Documentation & Standards: Maintain clear and comprehensive documentation of data assets, ownership, data flows, and management standards, and enforce them consistently across the organization. Reporting and Continuous Improvement: Produce periodic reporting on the health of enterprise data (coverage, quality, lineage, steward activity) for the Chief Data Officer and senior leadership, and drive automation and process improvements to scale data management practices.<br>Job Specifications Business Knowledge / Technical Skills:Bachelor’s degree in Computer Science, Information Systems, Data Management, or related field (Master’s is a plus).6+ years of experience in data management, master data management, data administration, or related roles, with at least 2 years in a leadership or managerial position. Strong understanding of data management principles, data governance, data quality, and master data management practices. Hands-on experience with MDM platforms, data catalog tools (e.g., Informatica Axon, Collibra, Alation), and data quality tools. Solid working knowledge of SQL and major relational database platforms (MSSQL, Oracle, Postgre SQL). Familiarity with ETL and integration tools (Informatica Power Center, SSIS, Alteryx) and data warehousing concepts. Working knowledge of data privacy regulations (e.g., GDPR) and insurance regulatory requirements. Experience with business glossaries, metadata management, and data lineage practices. Excellent communication and stakeholder management skills across both business and technical audiences. Strong leadership, team management, problem-solving, and organizational abilities. Familiarity with the DAMA-DMBOK framework; CDMP or related data management certification is a plus. Insurance or financial services industry experience is preferred, and exposure to cloud data platforms (Azure, AWS, or GCP) and modern data architectures is desirable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Who is Forcepoint?</span></b></p><br><p><span>Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!</span></p><br><p><span><b>Job Description</b></span></p><br><p><span>A Technical Support Engineer III is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the good. You will utilize your knowledge and experience to interpret the customers’ needs and ensure they are achieving maximum value from Forcepoint. You will be seen as a technical advisor within the team and called upon to provide assistance to other team members on issues within your area of expertise. You will actively participate in product supportability programs.</span></p><br><p><span><b>Responsibilities:</b></span></p><br><ul><li><p><span>Respond to customer cases in line with Service Level Agreements.</span></p><br></li></ul><ul><li><p><span>Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience.</span></p><br></li></ul><ul><li><p><span>Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement.</span></p><br></li></ul><ul><li><p><span>Ensure full understanding of the issue, including impact to customer.</span></p><br></li></ul><ul><li><p><span>Gather logs, configuration details and attempt to reproduce the reported issues.</span></p><br></li></ul><ul><li><p><span>Research the issue in the Knowledge Base, documentation and with your team members as needed.</span></p><br></li></ul><ul><li><p><span>Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.</span></p><br></li></ul><ul><li><p><span>Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.</span></p><br></li></ul><ul><li><p><span>Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation.</span></p><br></li></ul><ul><li><p><span>Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended.</span></p><br></li></ul><ul><li><p><span>Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification.</span></p><br></li></ul><ul><li><p><span>Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.</span></p><br></li></ul><ul><li><p><span>Create and deliver formal mentoring programs to Technical Support Engineers</span></p><br></li></ul><ul><li><p><span>Provide technical reviews of user documentation, product requirements documents and functional specifications.</span></p><br></li></ul><ul><li><p><span>Act as subject matter expert with regard to specific product components and integrations.</span></p><br></li></ul><ul><li><p><span>Provide in-depth training in areas of expertise, general product knowledge, and integration.</span></p><br></li></ul><ul><li><p><span>Perform other duties and projects as assigned.</span></p><br></li></ul><p><span><b>Person Specification:</b></span></p><br><p><span>You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candour, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of.</span></p><br><p><span><b>Required Skills and Experience:</b></span></p><br><ul><li><p><span>Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.</span></p><br></li></ul><ul><li><p><span>Six or more years of experience supporting business to business customers</span></p><br></li></ul><ul><li><p><span>Hands-on experience that demonstrate knowledge of:</span></p><br></li></ul><ul><li><p><span>Networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.)</span></p><br></li></ul><ul><li><p><span>HTTP protocol (Structure, status codes, authentication, etc.)</span></p><br></li></ul><ul><li><p><span>Application Support Basics (Common troubleshooting methodology for Windows and Linux programs)</span></p><br></li></ul><ul><li><p><span>SSL/TLS protocols (Structure, certificates, initial handshake, etc.)</span></p><br></li></ul><ul><li><p><span>SMTP (Protocol, Routing, MX Records, commands, status/response codes etc.)</span></p><br></li></ul><ul><li><p><span>Packet Capture/Analysis with tcpdump and Wireshark</span></p><br></li></ul><ul><li><p><span>Diagnosing network latency and intermittent issues</span></p><br></li></ul><ul><li><p><span>Reading and analysing log files</span></p><br></li></ul><ul><li><p><span>Active Directory (Domains, structure, permissions, group policies, etc.)</span></p><br></li></ul><ul><li><p><span>MSSQL fundamentals (Management interface, accessing logs, browsing databases, simple queries, permissions, jobs, etc.)</span></p><br></li></ul><ul><li><p><span>Information Security Concepts</span></p><br></li></ul><ul><li><p><span>Experience supporting the following applications:</span></p><br></li></ul><ul><li><p><span>Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.)</span></p><br></li></ul><ul><li><p><span>Windows (Permissions, services, file system, Event Viewer, etc.)</span></p><br></li></ul><p><span><b>Desired Skills and Experience:</b></span></p><br><ul><li><p><span>Endpoint application stack diagnostics and analysis for Windows, Mac, and Linux Endpoints</span></p><br></li></ul><ul><li><p><span>Windows and Linux memory dump capture and analysis</span></p><br></li></ul><p><i>Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.</i></p><br><p><i>The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.</i></p><br><p><i>Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to </i><i>recruiting@forcepoint.com</i><i>.</i></p><br><p><i>Applicants must have the right to work in the location to which you have applied.</i></p><br> </div>

<p>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!</p><p><strong>THE ROLE</strong></p><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE RE LOOKING FOR</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU LL THRIVE HERE IF YOU</strong></p><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Talent Manager, Business &amp; Corporate Functions for one of our partners, a leading Digital Bank!<br>c THE ROLE A digital bank does everything a bank must, yet none of it happens without the right people behind it.<br> As Talent Manager for Business &amp; Corporate Functions, those people are yours to find.<br> You own hiring end to end across the business and corporate functions, from the first conversation to the signed offer.<br> To everyone you bring in, you are the first face of the company, and the first proof that this is a place worth believing in.<br> WHAT YOU’LL DO Own full-cycle hiring across the digital bank's business and corporate functions, from first conversation to signed offer Source talent rather than wait for it, across banking, fintech, and other professional services Bring a bank’s rigor to regulated and control-function roles, so they meet the standard the license demands Assess for capability and for belonging in equal measure, through a structured, evidence-based process Partner with functional leaders as a genuine advisor Protect every candidate’s experience of the digital bank, so even those you don’t hire leave believing in it WHAT SUCCESS LOOKS LIKE Within your first year, you'll have: Filled the roles that matter, on time and to the standard the digital bank's launch demands Built living pipelines for the hardest roles in your area, so the next critical hire is already in motion Given every candidate, hired or not, a process they’d tell others was the best they’ve experienced WHAT WE’RE LOOKING FOR At least 7+ years running full-cycle recruitment, in-house or agency, across a range of business or corporate functions A proven ability to find and win specialist and hard-to-fill people, not simply screen who applies The credibility to sit across from senior leaders as an equal and be listened to A structured, evidence-based way of assessing talent, and the discipline to back a decision with more than instinct Financial services experience is valuable, not essential; how you hire matters more to us than where you’ve hired YOU’LL THRIVE HERE IF You’d rather build the hiring engine than inherit one You believe in what you’re building, and it shows You read people better than their CVs do, and you back your judgement when it counts You treat every candidate as the digital bank's reputation, because to them, you are the digital bank You want to build the bank the whole category ends up named after</span> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <ul> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> </ul> <strong>Team leadership:</strong><br> <ul> <li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> </ul> <strong>Guest experience & satisfaction:</strong><br> <ul> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> </ul> <strong>Revenue generation & upselling:</strong><br> <ul> <li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> </ul> <strong>Inventory & stock control:</strong><br> <ul> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> </ul> <strong>Staffing & scheduling:</strong><br> <ul> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> </ul> <strong>Menu planning & quality control:</strong><br> <ul> <li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> </ul> <strong>Health, safety & compliance:</strong><br> <ul> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> </ul> <strong>Collaboration with other departments:</strong><br> <ul> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> </ul> <strong>Administrative & reporting:</strong><br> <ul> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> </ul> <strong>Additional responsibilities:</strong><br> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <strong>Leading others</strong><br> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <strong>Leading the business</strong><br> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartistu00ae.</p> <h4>Job description</h4> <p>Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.</p> <p>Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p> <p>Anticipates guestsu2019 needs, responds promptly and acknowledges all guests, however busy and whatever time of day.</p> <p>Maintains positive guest relations at all times.</p> <p>Resolves guest complaints, ensuring guest satisfaction.</p> <p>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</p> <p>Maintains complete knowledge of:</p> <ul> <li>All hotel facilities, services, and hours of operation.</li> <li>All guest room layouts, bed types, du00e9cor, appointments, and locations.</li> <li>Room availability for any given day.</li> <li>Restricted dates, rates and room types.</li> <li>All room rates, packages and promotions.</li> <li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li> <li>Entertainment and special events scheduled in the hotel.</li> </ul> <p>Accesses all functions of the computer system.</p> <p>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p> <p>Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p> <p>Documents any late or absent employees; maintains accurate and current employee records.</p> <p>Schedules and assigns staff breaks.</p> <p>Communicates anticipated business demands daily with each employee (arrivals, departures, group functions, guest requests, etc.).</p> <p>Legibly updates information board.</p> <p>Ensures staff's knowledge of hotel services, features and amenities.</p> <p>Prepares and communicates assignments to the staff. Assigns additional tasks as they arise.</p> <p>Responds to incoming calls.</p> <p>Accesses and ensures that reservation agents properly access all functions of the reservations system.</p> <p>Monitors and ensures that reservations staff performs their job functions to the hotel's standards.</p> <p>Monitors and ensures that all reservations (including manual) are input into the system.</p> <p>Monitors reservations requested by fax, telex and mail.</p> <p>Ensures guest history accounts are kept current.</p> <p>Ensures advance deposits, refunds of such and confirmation of both are processed.</p> <p>Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p> <p>Ensures group files are accurate and kept current.</p> <p>Ensures that group requirements are entered from the sales booking sheet.</p> <p>Processes change forms received from sales after checking availability; resolves any discrepancies.</p> <p>Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p> <p>Ensures that rooming lists are input into the system.</p> <p>Pre-blocks group rooms where special requests are made.</p> <p>Assists reservations staff whenever necessary in performing all job functions.</p> <p>Conducts on-job training program on the required job functions with criterion expected and department orientation for new hires. Conducts ongoing training with existing staff.</p> <p>Works closely with other departments to effectively accommodate guests' special requests and amenities.</p> <p>Communicates designated VIP reservations to the general manager and department managers.</p> <p>Works closely with the front desk manager in determining the percentage for overbooking.</p> <p>Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes it to sales department.</p> <p>Compiles reports on no-show for future business forecasting.</p> <p>Reviews master file activity report daily for accuracy of codes, rates and guest information.</p> <p>Communicates room availability (particularly status changes on any date) to reservations staff, front desk manager and corporate reservations center.</p> <p>Reviews any reservations erroneously taken during restricted dates with individual responsible.</p> <p>Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p> <p>Monitors wait list and determines priority of guests to be contacted for room availability.</p> <p>Creates travel agent master in computer.</p> <p>Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p> <p>Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p> <p>Prepares work orders for maintenance repairs and distributes them to engineering.</p> <p>Maintains supply levels and legibly documents needs on a requisition.</p> <p>Organizes and sets up office files on designated reference or resource information; keeps filing up-to-date.</p> <p>Prepares and distributes weekly, monthly and annual forecasts.</p> <p>Prepares and submits daily and weekly payroll records.</p> <p>Ensures that all pertinent information is documented in the log book daily.</p> <p>Conducts performance appraisals of designated staff annually.</p> <p>Attends designated meetings.</p> <p>Reviews status of assignments and any follow-up action with on-coming supervisor.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p> <p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p> <p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: One yearu2019s experience as a reservations agent, preferably in a style hotel.</li> <li>Foreign language: Fluency in English both verbal and non-verbal.</li> <li>Courses and training: Prior attendance in courses and seminars in the related field.</li> <li>Computer literacy: Compute basic arithmetic.</li> <li>Skills:</li> <ul> <li>Prioritize and organize.</li> <li>Be a clear thinker, remaining calm and resolving problems using good judgment.</li> <li>Follow directions thoroughly.</li> <li>Understand guestu2019s service needs.</li> <li>Work cohesively with co-workers as part of a team.</li> <li>Work with minimal supervision.</li> <li>Maintain confidentiality of guest information and pertinent hotel data.</li> <li>Ascertain departmental training needs and provide such training.</li> <li>Direct performance of staff and follow up with corrections when needed.</li> <li>Ability to input and access information in the property management system and computers.</li> <li>Familiarity with yield management and forecasting.</li> </ul> </ul> <h4>Additional information</h4> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <br> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <br> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <br> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <br> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <br> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It allows you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <br> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <br> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <br> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <br> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities</p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> <strong>Team leadership:</strong><br> <li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> <strong>Guest experience & satisfaction:</strong><br> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> <strong>Revenue generation & upselling:</strong><br> <li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> <strong>Inventory & stock control:</strong><br> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> <strong>Staffing & scheduling:</strong><br> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> <strong>Menu planning & quality control:</strong><br> <li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> <strong>Health, safety & compliance:</strong><br> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> <strong>Collaboration with other departments:</strong><br> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> <strong>Administrative & reporting:</strong><br> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <strong>Abilities, key competencies, skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <strong>Experience, certificates, education</strong><br> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience &amp; Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation &amp; Upselling:</p><br><p>· Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory &amp; Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing &amp; Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning &amp; Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety &amp; Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative &amp; Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<ol><li><p>Prepares and modifies documents including correspondence, reports, drafts, end emails.&nbsp;</p></li><li><p>Greet and Direct Clients.</p></li><li><p>Assists in the preparation of regularly scheduled reports, and provides general support to visitors,maintains contact lists .</p></li><li><p>Interact with other functional/departmental staff to complete any related tasks.</p></li><li><p>Creates highly effective organizational and filing systems for the sales team.</p></li><li><p>Coordinates and arranges calls, meetings, appointments, special events for the sales team.</p></li><li><p>Ensures the efficient operation of all office functions and assist in the smooth running of daily business activities</p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Bcahelor Degree</p></li><li><p>Experience in Real estate field.</p></li><li><p>Excellent English</p></li><li><p>Female is preferable</p></li></ul><p></p>

<ul><li><p>Monitor and manage accounts receivable balances.</p></li><li><p>Review and follow up on medical invoices and insurance claims.</p></li><li><p>Reconcile customer and insurance company accounts.</p></li><li><p>Follow up on outstanding payments and collections.</p></li><li><p>Analyze aging reports and identify overdue balances.</p></li><li><p>Coordinate with billing, insurance, and other departments to resolve discrepancies.</p></li><li><p>Prepare regular AR reports and support month-end closing activities.</p></li><li><p>Ensure accurate and timely recording of receivables and collections.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Accounting.</p></li><li><p>2–4 years of experience in Accounts Receivable.</p></li><li><p>Healthcare experience is preferred.</p></li><li><p> Good knowledge of medical billing, insurance claims &amp; collections.</p></li><li><p> Good command of Microsoft Excel.</p></li></ul><p></p>