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Job Specs: Position: Senior Manager- Admin,Facilities & Transport Location: Cairo, Egypt Employment type: Permanent Job type: Full time Work Mode- Onsite<br>Job Summary:The Manager Admin, Facilities, will oversee and manage all administrative, facilities, and transportation operations. This includes managing soft and hard services, ensuring compliance, driving cost-saving initiatives, maintaining high-quality service standards, and leading a high-performing team. The role requires hands-on leadership, strategic oversight, and active participation in daily operations.<br>Key Responsibilities:<br>Facilities Management (Hard & Soft Services):• Oversee all soft services (housekeeping, cafeteria, security, etc.) and hard services (UPS, HVAC, CCTV, Access Control, Fire Panel, and other critical equipment).• Ensure timely and proper maintenance, upkeep, repair, or modifications of all facilities.• Conduct daily site walkovers and document observations, ensuring all points are addressed within defined timelines.• Maintain high standards for housekeeping and facility upkeep.<br>Compliance & Audits:• Ensure compliance with statutory and organizational requirements.• Coordinate audits such as ISO, PCI, and other client-specific audits.• Maintain accurate records of all compliance documentation.<br>Client Engagement & Visits:• Manage end-to-end client visits and ensure high standards of service during client interactions.• Keep functional and local leaders updated on site-level information and operational status.<br>Transport Management:• Oversee employee transportation services, ensuring route optimization and occupancy above 90%.• Ensure compliance for vehicles, drivers, and transport policies.• Take cost-saving initiatives and maintain proper documentation for all transport services.<br>Vendor & Contract Management:• Manage all vendor relationships for admin, facilities, and transport services.• Ensure vendors work according to SLAs, review SLAs monthly or twice-monthly, and maintain proper records.• Ensure timely processing of POs, agreements, and invoices.• Follow up rigorously to resolve all vendor-related issues promptly.<br>Process & Service Excellence:• Ensure all processes related to admin, facilities, and transport are strictly adhered to without breaching SLAs.• Take initiatives to improve services, optimize costs, and enhance employee experience.• Prepare MIS reports and dashboards for weekly/monthly presentation to functional heads.<br>Team Leadership & Management:• Lead, mentor, and align the team to achieve operational excellence.• Work hands-on with the team, sharing workload including yourself and ensuring end-to-end completion of tasks.• Foster a culture of accountability, collaboration, and continuous improvement.<br>On-Ground Operations:• Be actively present on-site when required, especially during high workload, emergencies, or client visits.• Ensure timely resolution of on-ground issues, both within the office and involving external coordination.<br>Qualifications & Skills:• 12-15+ years of experience in administration, facilities, and transport management, preferably in BPO or corporate environment.• Strong knowledge of hard and soft facilities management, transport operations, and compliance requirements.• Excellent leadership, organizational, and stakeholder management skills.• Hands-on approach, problem-solving skills, and ability to work under pressure.• Excellent communication, reporting, and analytical skills.<br>Key Attributes:• Proactive, result-oriented, and detail-focused.• Strong team management and alignment capabilities.• Customer-centric mindset with focus on operational excellence and continuous improvement.• Ability to manage multiple priorities and take decisions on-ground independently.<br>It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds

About the Job Position Overview The Senior Education Specialist is responsible for leading the design, implementation, and continuous improvement of education programs aligned with the Foundation’s mission and strategic objectives. The role involves managing education initiatives, building strategic partnerships, overseeing program budgets, supervising and developing team members, and establishing effective monitoring and evaluation systems to measure impact. The Senior Education Specialist will work closely with government entities, NGOs, academic institutions, donors, subject matter experts, and other stakeholders to maximize program reach, quality, and sustainability. The role also contributes to strategic planning and education policy development while ensuring compliance with relevant standards and donor requirements. Key Responsibilities Education Program Design & Delivery Lead the design, development, and implementation of education programs aligned with the Foundation’s mission, strategic goals, community needs, and national education priorities. Collaborate with subject matter experts and strategic partners to develop program content, delivery methods, learning outcomes, and implementation plans. Oversee the end-to-end delivery of education initiatives, ensuring programs are delivered effectively, on schedule, and to the required quality standards. Identify opportunities to enhance program effectiveness, innovation, scalability, and sustainability. Ensure education programs achieve their intended outcomes and create measurable impact. Strategic Partnerships & Stakeholder Management Build and maintain strong relationships with government bodies, NGOs, academic institutions, donors, and other strategic stakeholders. Develop partnerships that expand program reach, strengthen sustainability, and maximize the Foundation’s impact in education. Lead regular communication and coordination with key stakeholders to align expectations, secure support, and encourage collaboration. Represent the Foundation in relevant meetings, forums, workshops, conferences, and external engagements. Identify and develop opportunities for new strategic partnerships and collaborative initiatives. Budget Management & Financial Oversight Develop and monitor education program budgets in coordination with relevant internal teams. Ensure program expenditures are properly controlled and aligned with approved budgets, Foundation policies, and donor requirements. Monitor financial performance and identify potential risks, variances, and cost-saving opportunities. Ensure resources are utilized efficiently without compromising program quality or impact. Provide financial updates and inputs for management and donor reporting. Team Leadership & Development Lead, supervise, mentor, and coach education program staff to achieve individual and team objectives. Set clear performance expectations, provide regular feedback, and identify professional development and training opportunities. Foster a collaborative, inclusive, and high-performance working environment. Support team members in solving operational challenges and improving program delivery. Build team capabilities and ensure effective allocation of responsibilities and resources. Monitoring, Evaluation & Impact Measurement Design and manage monitoring and evaluation frameworks to measure program effectiveness, outcomes, and impact. Establish appropriate indicators, targets, data collection methods, and reporting mechanisms. Collect, analyze, and interpret program data to identify trends, challenges, and opportunities for improvement. Use evaluation findings and evidence to support data-driven decision-making and continuous program improvement. Ensure accurate documentation of program outcomes, lessons learned, and impact. Quality, Compliance & Risk Management Ensure all education programs comply with relevant legal, ethical, regulatory, quality, and donor requirements. Establish and maintain quality standards across program activities and delivery. Conduct regular quality reviews, audits, and risk assessments to identify and address potential issues. Ensure program documentation and processes meet Foundation policies and relevant external standards. Proactively identify risks and implement appropriate mitigation measures to protect program quality and reputation. Reporting & Management Information Prepare comprehensive program progress reports, performance reports, and donor reports. Consolidate and analyze program, financial, and impact data to provide accurate and meaningful insights. Present key findings, achievements, challenges, and recommendations to senior management, donors, and strategic partners. Maintain accurate and up-to-date program documentation and records. Provide timely information and recommendations to support strategic and operational decision-making. Events & Strategic Initiatives Plan, coordinate, and deliver high-level educational events, workshops, conferences, and strategic initiatives. Develop event strategies that support program objectives, stakeholder engagement, visibility, and community impact. Coordinate with internal teams, external partners, speakers, and stakeholders to ensure successful delivery of major initiatives. Represent the Foundation at relevant education events and public engagements. Identify opportunities to increase the Foundation’s visibility and influence within the education sector. Strategic Planning & Education Policy Contribute to the development and implementation of the Foundation’s long-term education strategy. Conduct research, sector analysis, and environmental scans to identify emerging trends, opportunities, and challenges in education. Develop recommendations and policy inputs that support the Foundation’s strategic direction. Contribute to the development of policies, frameworks, and initiatives that strengthen the Foundation’s role in the education sector. Support senior leadership in identifying strategic opportunities and positioning the Foundation as a credible contributor to education development. Qualifications & Experience Education Bachelor’s degree in Education, Social Sciences, Business Administration, Development Studies, or a related field. Experience Minimum 5 years of relevant experience in education programs, program management, education development, or a similar role. Previous experience in vocational education is preferred. Proven experience in designing and implementing education programs from concept through delivery and evaluation. Experience managing budgets, strategic partnerships, and external stakeholders. Experience in monitoring and evaluation (M&E), impact measurement, and data-driven program improvement. Previous experience in team leadership, staff development, and strategic initiatives is highly desirable. Skills & Competencies Technical Skills Strong knowledge of education program design, implementation, and evaluation. Strong understanding of monitoring and evaluation frameworks, impact measurement, and data analysis. Good knowledge of program budgeting, financial monitoring, and resource management. Proficient in Microsoft Office, including Word, Excel, and Power Point. Strong reporting, documentation, and presentation capabilities. Knowledge of education sector trends, policies, and quality standards. Language Skills Advanced proficiency in English, both written and verbal. Soft Skills Strong leadership and people management skills. Excellent communication and stakeholder management skills. Strong negotiation and relationship-building abilities. Excellent presentation and public speaking skills. Strong analytical and problem-solving skills. Excellent time management and organizational skills. Strong attention to detail and commitment to quality. Ability to manage multiple priorities and work under pressure. Strong teamwork and collaboration skills. Flexible, proactive, and adaptable approach to changing priorities. Strategic thinking with strong execution and follow-through. Certifications Relevant certifications in Education, Project Management, Monitoring & Evaluation, Program Management, or related fields are considered an asset. About the Organization The Foundation is committed to creating meaningful and sustainable impact through education by developing high-quality programs, building strategic partnerships, and supporting initiatives that respond to community needs and national priorities. Through collaboration with government institutions, NGOs, academic organizations, donors, and other stakeholders, the Foundation seeks to strengthen educational opportunities, improve learning outcomes, and contribute to the long-term development of individuals and communities. The Senior Education Specialist will play a key role in advancing these objectives by owning end-to-end education program strategy and delivery, leading high-impact partnerships, managing resources, strengthening monitoring and evaluation, and developing the capabilities of the education team. Due to ongoing project commitments and upcoming large-scale initiatives, the successful candidate will be expected to take ownership of strategic deliverables and ensure continuity, quality, and measurable impact across the Foundation’s education programs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you passionate about connecting people with opportunities at scale? Amazon's Workforce Staffing (WFS) team is the engine behind how we attract, hire, and onboard the thousands of associates who power our fulfillment network. We move fast, think big, and obsess over candidate experience because every hire matters.<br>We're looking for a Workforce Staffing Specialist to join our WFS team in Egypt. In this role, you'll be at the heart of high-volume hiring owning the end-to-end recruitment process, managing labor planning inputs, and driving hiring execution across our Egypt operations. You'll work closely with Operations, Finance, and HR teams to ensure we have the right people, in the right roles, at the right time.<br>You'll dive deep into hiring data, track funnel performance, and spot trends before they become problems. Whether it's a peak season like Ramadan or White Friday, or steady-state hiring, you'll ensure we meet demand while delivering a world-class candidate experience. If you thrive in a fast-paced environment, love working with data, and want to directly impact how Amazon grows in Egypt this role is for you.<br>Key job responsibilities<br>- Executes labor demand planning by providing data inputs on applicant pipeline, conversion rates, attrition trends, and seasonal peaks (Ramadan, Prime, White Friday) to build staffing strategies that meet business demand across Egypt sites<br>- Manages the end-to-end hiring process (direct hiring and/or agency collaboration), tracking hiring event schedules, forecasted attendance rates, and ensuring an suitable candidate experience at all stages<br>- Monitors and optimizes candidate funnel performance including cycle time, conversion rates, and applicant pipeline metrics — identifying gaps and recommending actions to improve hiring efficiency<br>- Produces and tracks daily, weekly, and monthly KPI reporting, conducting root cause analysis on discrepancies and escalating trends to the WFS Country Manager to support meeting and exceeding business SLAs<br>- Collaborates with Site Leadership teams including Operations, Finance, and PXT to support labor requirements, assist in demand forecasting, and ensure alignment on hiring targets<br>- Maintains relationships with internal and external stakeholders (agencies, site teams, vendors) to support long-term partnerships and coordinate on hiring status and temporary pool management<br>- Supports cost-per-hire management through tracking labor acquisition, advertising, and talent acquisition costs; escalating budget concerns to the WFS Country Manager<br>- Contributes to associate experience service levels by executing hiring activities with minimal defects and maintaining high candidate satisfaction standards<br>- Ensures compliance with Egyptian Labor Law (Law No. 12 of 2003), Social Insurance regulations, and internal Amazon policies across all hiring and onboarding activities<br>- Participates in and supports projects of varying scale, proactively proposing solutions to improve hiring processes and contributing to the WFS Country Manager's vision through data-driven execution<br>- 3+ years of human resources experience<br>- Experience with HR processes and systems<br>- Experience with process improvement and stakeholder management<br>- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About this opportunity: <br><br><p>The Service Delivery Manager (SDM) for Support and Repair CU NMA is accountable for the end-to-end delivery and performance of contracted support and repair services towards assigned customers. The role ensures that services are delivered according to Service Level Agreements (SLAs), contractual commitments, Ericsson delivery models and OHS standards.&nbsp;<br>The SDM leads customer governance, drives operational excellence and continuous improvement across repair and support operations, and supports business growth through proactive identification of upsell and add-on sales opportunities together with the account and sales teams.</p><br><br><br><p><span><strong>What you will do:</strong></span></p><br><br><p><br><strong>Service Delivery &amp; Operations</strong></p><br><br><ul><li>Own end-to-end delivery of Support &amp; Repair services, ensuring compliance with SLAs and contractual commitments.</li><li>Maintain operational stability and service quality across repair, logistics, warranty, incident, and problem management activities.</li><li>Monitor KPIs, identify performance gaps, and implement corrective actions.</li><li>Coordinate internal teams and external partners to meet customer expectations and delivery targets.</li></ul><br><p><strong>Customer Governance &amp; Stakeholder Management</strong></p><br><br><ul><li>Serve as the primary operational contact and escalation point for customers.</li><li>Lead service reviews, performance reporting, and governance meetings.</li><li>Manage customer expectations and drive high customer satisfaction through continuous improvement.</li><li>Maintain and update SLAs, operational procedures, and ways of working</li></ul><br><p><strong>Financial &amp; Commercial Management</strong></p><br><br><ul><li>Monitor delivery costs, budgets, and forecasts to protect service profitability.</li><li>Support contract lifecycle activities, including renewals, changes, and new agreements.</li><li>Identify opportunities for upselling value-added services and collaborate with sales and account teams.</li><li>Support business cases with cost, risk, and performance insights.</li></ul><br><p><strong>Operational Excellence</strong></p><br><br><ul><li>Drive continuous improvement initiatives focused on efficiency, quality, turnaround time, and customer experience.</li><li>Analyze trends and root causes of recurring issues and lead corrective actions.</li><li>Promote Ericsson best practices and standardized delivery models.</li><li>Support transformation and optimization initiatives across Support &amp; Repair operations.</li></ul><br><p><strong>Leadership &amp; Collaboration</strong></p><br><br><ul><li>Collaborate with support, repair, logistics, finance, sales, and account teams to ensure seamless delivery.</li><li>Provide leadership, guidance, and direction to delivery teams supporting assigned customers.</li><li>Support resource planning, competence development, and knowledge sharing.</li><li>Foster a customer-centric and high-performance culture.</li></ul><br><p><strong>Compliance, Risk &amp; OHS</strong></p><br><br><ul><li>Ensure compliance with Ericsson policies, regulatory requirements, and operational standards.</li><li>Manage operational risks related to logistics, repair services, quality, security, and supply chain activities.</li><li>Ensure OHS requirements are incorporated into operational procedures and service agreements.</li><li>Manage escalations, major incidents, and risk mitigation activities.</li></ul><br><p><strong>Key Interfaces</strong></p><br><br><ul><li>Customer Operations &amp; Service Management Teams</li><li>Account Management &amp; Sales Teams</li><li>Support &amp; Repair Operations (Local &amp; Global)</li><li>Logistics, Supply Chain &amp; Finance Functions</li><li>Market Area MEMA and Global Support Organizations</li></ul><br>The skills you bring: <br><p><strong>Education</strong></p><br><br><ul><li>Bachelor’s degree in Engineering, Telecommunications, Business Administration or related field.</li><li>Master’s degree is an advantage.</li></ul><br><p><strong>Experience</strong></p><br><br><ul><li>7+ years of experience in service delivery, customer support, repair operations or related areas in the telecom or technology industry.</li><li>Proven experience managing customer-facing service deliveries with SLAs and complex contracts.</li><li>Demonstrated track record in leading governance with key customers and handling escalations.</li><li>Experience in repair operations, logistics, RMA processes or hardware support is strongly preferred.</li><li>Prior experience in a senior or lead role coordinating cross-functional teams is an advantage.</li></ul><br><p><strong>Competencies and Skills</strong></p><br><br><ul><li>Strong customer relationship and stakeholder management skills.</li><li>Good understanding of telecom networks, hardware repair processes and support models.</li><li>Solid business acumen, including financial analysis, budgeting and cost control.</li><li>Ability to interpret and manage contracts, SLAs and KPIs.</li><li>Strong analytical and problem-solving skills with a continuous improvement mindset.</li><li>Excellent communication and presentation skills in English; additional local languages are a plus.</li><li>Ability to work in a matrix organization and lead without direct authority.</li><li>High sense of ownership, accountability and follow-through.</li></ul><br><p><strong>Personal Attributes</strong></p><br><br><ul><li>Customer-focused and results-oriented.</li><li>Structured, organized and able to manage multiple priorities.</li><li>Collaborative, with strong interpersonal skills.</li><li>Resilient under pressure and comfortable managing escalations.</li><li>Proactive and innovative, seeking opportunities to improve and add value.</li></ul><br><p><strong>Additional Information</strong></p><br><br><ul><li>The role may require occasional travel within CU NMA countries and to Ericsson locations as per business needs.</li><li>Flexibility in working hours may be needed to support customer operations and critical escalations.</li></ul><br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Ensure effective governance, delivery, and continuous improvement of enterprise resource dashboards and reports by leading project management activities and performing in-depth analysis to identify gaps and required enhancements.</p> <h4>Who you are</h4> <p><strong>Enterprise resources:</strong></p> <ul> <li>Own the governance framework for enterprise resource dashboards and reporting, ensuring data integrity, consistency, and compliance with agreed standards.</li> <li>Define project scope, objectives, and needs.</li> <li>Coordinate with business, technology, and data teams to capture requirements and prioritize enhancements.</li> <li>Perform data and performance analysis to identify gaps, inefficiencies, and improvement opportunities.</li> <li>Drive enhancements to dashboards and reports to improve decision-making, visibility, and usability.</li> <li>Ensure timely delivery of reporting solutions within agreed scope, cost, and timelines.</li> <li>Manage dependencies, risks, and issues, escalating where required.</li> <li>Maintain clear documentation, governance logs, and stakeholder communications.</li> </ul> <p><strong>Project plans:</strong></p> <ul> <li>Ensure that the relevant technology stakeholders are participants in concept formation phases of commercial requirements.</li> <li>Prepare a detailed project plan including priorities, milestones, and target delivery date (TDD).</li> <li>Ensure all resources are included in the project plans.</li> <li>Escalate any resource deficiency to ensure delivery and align sales with project plan updates.</li> </ul> <p><strong>End to end project management:</strong></p> <ul> <li>Provide end-to-end project management for the rest of VFE business units.</li> <li>Liaise with all required technical parties involved in the delivery process.</li> <li>Ensure a timely and satisfactory delivery of business requirements to business sponsors.</li> <li>Resolve conflicts in solution provision versus business requirements where gaps arise.</li> <li>Ensure that all resources necessary for projects’ execution are in place.</li> <li>Responsible for managing small as well as large functional and technical projects which may impact multiple functions and locations.</li> <li>Ensure that all communication, quality, and risk aspects of the project are properly tracked against line function objectives.</li> </ul> <p><strong>Target vs. revenue management:</strong></p> <ul> <li>Align with marketing and sales to ensure we are on track to achieve the target.</li> <li>Focus on MEGA projects “revenue point of view”.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Vodafone’s Enterprise Integrated Solutions team is a fast-growing unit established approximately two years ago, supporting the expansion of complex enterprise solutions across the Egyptian market. The team delivers a diverse portfolio ranging from small-scale projects to large, multi-stream programs.</p> <p>The project manager will play a key role in driving delivery excellence, managing end-to-end project execution, and contributing to the build-up of a solid project delivery framework, governance, and momentum as the business continues to scale.</p> <p>This role requires strong stakeholder management, adaptability across solution domains, and hands-on project leadership.</p> <h4>Key accountabilities</h4> <ul> <li>Lead end-to-end project and program delivery, from initiation through closure.</li> <li>Manage a varied portfolio of projects (small, medium, and large programs) with differing complexity and risk profiles.</li> <li>Establish and maintain project plans, schedules, budgets, and risk registers.</li> <li>Drive project governance, reporting, and escalation in line with Vodafone standards.</li> <li>Coordinate cross-functional teams including technical, commercial, and external vendors.</li> <li>Support the development and maturity of project delivery structures, processes, and best practices within the Integrated Solutions team.</li> <li>Act as the primary point of contact for enterprise customers, ensuring alignment on scope, milestones, and expectations.</li> <li>Manage dependencies, change requests, and delivery risks proactively.</li> <li>Ensure projects are delivered on time, within scope, and within budget, while maintaining quality and customer satisfaction.</li> <li>Support senior management with accurate project reporting and insights.</li> </ul> <h4>Competencies & qualifications</h4> <ul> <li>8 years of proven experience in project management.</li> <li>Strong experience delivering technology and enterprise solutions projects.</li> <li>Demonstrated ability to manage multiple projects and/or programs simultaneously.</li> <li>Experience working with cross-functional and vendor-based delivery models.</li> <li>Solid understanding of project governance, financial tracking, and risk management.</li> <li>PMP, PRINCE2, or equivalent certification is a strong advantage.</li> </ul> <h4>Technical requirements</h4> <ul> <li>Strong leadership and stakeholder management skills.</li> <li>Excellent communication and presentation abilities.</li> <li>High level of ownership, accountability, and decision-making capability.</li> <li>Ability to operate in a dynamic, growing environment with evolving structures.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s application adjustments guidance for support.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Aufgaben <p><br>&nbsp;Main tasks:<br>1- Assurance of Accounting Operations&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure that proper accounting treatments are adopted and follow-up on related issues.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Make sure that all accounting records related to area of responsibility are properly maintained from the legal and the statutory perspectives.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Insure that sufficient reconciliation is being prepared for all related accounts.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Make sure that any unusual figures and numbers are investigated and cleared in a timely manner.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Make sure that Accounting processes comply with the company’s policies and procedures along with the corporate compliance requirements.<br>&nbsp;&nbsp;&nbsp;&nbsp;<br>2&nbsp;- AP Management – Accounts Payables<br>•&nbsp;&nbsp;&nbsp;&nbsp;Handle assigned issues related to payables (Non-productive supplier’s accounts &amp; other credit balances).<br>•&nbsp;&nbsp;&nbsp;&nbsp;Review supplier’s invoices and responsible of the invoice verification process by ensuring proper approvals &amp; documentation before payment execution.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure accurate cost &amp; GL allocation &amp; timely payments.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Follow up on pending/unsettled payables by ensuring a proper &amp; adequate open item management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitoring G&amp;A expenses &amp; accruals reconciliations on timely basis<br>•&nbsp;&nbsp;&nbsp;&nbsp;Handling of our main AP account (affiliated transaction) with our mother company<br>•&nbsp;&nbsp;&nbsp;&nbsp;Reconciling MBAG intercompany miscellaneous account and communicating with relevant business units regarding invoices received to facilitate the required actions for the NPM process and subsequent invoice recording.</p><br><p><br>3- Costing Management<br>•&nbsp;&nbsp;&nbsp;&nbsp;Handling 30% of Parts shipments costing process (MBMIE Company).<br>•&nbsp;&nbsp;&nbsp;&nbsp;Review all required documents and assure proper recording of all costing fields.</p><br><p><br>4- E-invoicing Tax Portal<br>•&nbsp;&nbsp;&nbsp;&nbsp;Reconciling recorded invoices with the submitted ones on the E-invoicing governmental portal.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Scheduling quarterly meetings with Business Units (BUs) to address outstanding invoices&nbsp;&nbsp;&nbsp;&nbsp;</p><br><p><br>5- Managerial Communication&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Regular reporting and update of supplier’s payables and aging reports to stakeholders and direct manager.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Regular reporting of dealers financial risk assessment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Improve cycles and processes whenever applicable by applying the corporate policies or by developing local guidelines to enhance the accounting processes. &nbsp;&nbsp;&nbsp;&nbsp;</p><br><p><br>6- Month/Year-End Procedures<br>•&nbsp;&nbsp;&nbsp;&nbsp;Contribute in the month-end and year-end closing procedures.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare and compile the monthly reporting package and the year-end audit required analysis and reconciliations.&nbsp;</p><br> Qualifikationen <p>Training and qualification:<br>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree with a major in accounting from a reputable university&nbsp;</p><br><p><br>Technical knowledge:<br>•&nbsp;&nbsp;&nbsp;&nbsp;good knowledge of international and local accounting standards<br>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Office applications (Excel-PowerPoint-Word)</p><br><p><br>Soft skills/individual competence:<br>•&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ability to work under pressure<br>•&nbsp;&nbsp;&nbsp;&nbsp;Problem solving skills<br>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ability to collaborate and work in a team&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Conflict resolution skills<br>•&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work flexible hours&nbsp;<br>&nbsp;</p><br><p>Experience&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;2-4 years of experience in accounting or auditing fields is required</p><br><p>Language<br>•&nbsp;&nbsp;&nbsp;&nbsp;Fluency of spoken and written English language&nbsp;<br>&nbsp;</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design &amp; Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment &amp; Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of experience working in contact centers - Demonstrated experience in AI projects with partial or full automation projects - Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies - Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication - SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar - Critical thinking and data analysis proficiency to identify root causes and drive decisions - Ability to lead workshops and influence without authority across cross-functional teams - Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><p></p></section>

<p>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.</p><p><strong>Position Overview</strong></p><p>We are looking for a highly motivated Product Engineer to help define, promote, and deploy interface solutions on hardware-assisted acceleration with Veloce emulation and prototyping solutions at leading edge semiconductor and systems customers. As a hardware-assisted verification solutions expert, you will be part of the worldwide Veloce experts team working with emulation and prototyping solutions for pre and post-silicon validation, verification, and software bring-up of industry's most complex SoC and FPGA designs using the latest advances in co-emulation technologies with Veloce VirtuaLAB-based solutions. We are looking for strong leadership qualities and communication skills, deep technical design and verification knowledge, and drive. You will work with customers as a world leader in electronic design automation solutions, providing services for the world's largest electronics and semiconductor companies.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist applications engineers and customers with integration and debug of interface solutions in a hardware-assisted verification environment</li><li>Create or support example designs for solutions that use QEMU-based test software</li><li>Develop and deliver technical training presentations to the Siemens field team and customers focused on interface solutions targeting Veloce emulation and prototyping platforms</li><li>Drive Veloce technology at various customers using hands-on technical expertise while working directly with customers to ensure technical results are met</li><li>Promote technical customer service to build and improve customer relationships and ensure long-term customer satisfaction</li><li>Work closely with the sales team in a focused strategy to expand business opportunities</li><li>Provide feedback and product ideas to solutions product development teams</li><li>Troubleshoot and resolve technical obstacles while working closely with team members to ensure full customer satisfaction</li><li>Communicate customers' technical requirements to product marketing</li><li>Assist other engineers in the design, development, and implementation of large-scale solutions on multiple software products and hardware platforms</li><li>Provide business and technical feedback to software and hardware vendors</li><li>Create in-depth technical papers and presentations for customer management or technical conferences</li><li>Work with minimal supervision on complex projects with latitude for independent judgment and discretion</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree with 3+ years of related experience, or Master's degree with 2+ years of experience</p><p>Familiarity with Verilog and SystemVerilog</p><p>Familiarity and prior use of QEMU in a test environment</p><p>Understanding and use of one or more interface protocols such as PCIe, Ethernet, AMBA-based protocols, or memory interface protocols</p><p><strong>Preferred:</strong></p><ul><li>Experience with and use of multimedia protocols such as CSI, DSI, HDMI, and DP</li><li>Experience using the Protocol Analyzer tool available with VirtuaLab for Veloce emulation debug, or equivalent</li><li>Prior experience in a customer-facing function such as application engineer from an emulation or prototype systems provider</li></ul>

Application Deadline: 1 October 2026Department: Revenue & Reservations Location: Egypt - Cairo<br><br>Description<br><br>Kempinski Palace Cairo<br><br>SCOPE<br>The scope of the position is to position the brand website as the priority channel of electronic distribution, and to optimize the hotel’s overall digital presence. <br>The E- Commerce and Digital Marketing Manager – Lifestyle is responsible for leading the digital presence of Royal Maxim Palace Kempinski’s for Food & Beverage venues, Spa and lifestyle offerings across all relevant platforms. The role focuses on the local market visibility, social engagement, and driving guests and traffic through compelling content, targeted digital campaigns, influencer engagement and active community management — all in alignment with the Kempinski brand voice and commercial objectives.<br><br>OVERALL OBJECTIVES<br><br>The job of E-Commerce & Digital Marketing Manager is executed satisfactorily by:Ensuring accuracy of the property content and presentation on the brand and GHA websites, as well as third party portals, directories and websites where the hotel is listed and/or distributes inventory. Report, analyze and act upon the Kempinski website statistics (using brand key performance indicators); Assist in reaching the targeted website sales and distribution goals. Ensuring consistent brand delivery through social and digital channels. Supporting the brand’s channel and distribution strategy. <br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIES: <br><br>1. Strategy & Campaign Development Develop and execute comprehensive digital marketing strategies aligned with the hotel’s overall business objectives & revenue goals. Plan a clear calendar focused on local audiences and lifestyle positioning. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and optimize campaign performance. Stay up to date with the latest digital marketing trends, tools, and best practices, particularly within the hospitality sector. Partner with F&B, Spa, PR, E-Commerce and Revenue teams to shape high-impact campaigns for outlets, seasonal promotions, weekend concepts, events and offers. Analyze campaign performance and adjust based on engagement, reach and ROI. Establish and implement the hotel’s F&B annual advertising plan for digital channels. Work on the annual digital marketing strategy for the F&B, Spa and lifestyle offers. Ensure brand and marketing messages on all platforms align with hotel campaigns and corporate identity guidelines.2. Digital Advertising & Paid Campaigns (Local F&B, Spa & Lifestyle Campaigns) Plan, execute and optimize paid digital campaigns across Meta, Google and relevant local platforms. Manage budgets, bid strategies, keyword research, ad copy creation, and landing page optimization for maximum ROI. Monitor campaign performance, analyze data, and generate reports on key metrics such as to improve effectiveness. Align advertising initiatives with feeder market dynamics and commercial objectives. Check the trending social channels in our feeder markets and the know-how on conducting paid campaigns on them. For example, on Snapchat, VK, Weibo, WeChat…etc. Track and report on paid campaign results and digital ROI.3. Performance Monitoring, Analytics & Reporting:Track, analyze, and report on key digital marketing KPIs (e.g., website traffic, conversion rates, ROI, social media engagement, email performance). Provide regular insights and recommendations for optimizing campaign performance and achieving marketing objectives. Utilize various analytical tools to gain actionable insights. Prepare weekly and monthly reports tracking social growth, content engagement, and campaign ROI. Monitor competitor activity to maintain market leadership. Benchmark electronic media trends and share proactive insights with the marketing team.4. Social Media Management Own and manage the hotel’s social media channels (Instagram, Facebook, Linked In), with a priority on lifestyle storytelling and local engagement. Develop and implement the hotel's social media strategy, including content creation, scheduling, and community engagement across relevant platforms. Monitor social media channels for mentions, reviews, and trends, responding to inquiries and feedback promptly. Analyze social media performance and adapt strategies to maximize reach, engagement, and conversions. Curate visually engaging, authentic and on-trend content that reflects the mood and experience of our venues. Engage with followers, respond to DMs, comments and inquiries, and monitor sentiment and trends. Ensure consistent representation of the brand across platforms.5. Email Marketing Cooperate with the hotel E-Commerce & Digital Strategy Manager to develop and execute email marketing campaigns, including newsletters, promotional offers, and loyalty programs, using the CRM system. Collaborate with the E-Commerce & Digital Strategy Manager to manage emails lists segmentation, A/B testing, and performance tracking to optimize open rates, click-through rates, and conversions. Cooperate with the E-commerce & Digital Strategy Manager to actively develop and maintain a database of local guests and patrons through online and offline solicitation. Design and send engaging newsletters featuring offers, events, menus, and Spa treatments. Ensure all email marketing complies with corporate standards and local data privacy laws.6. Content Creation & Visual Branding Collaborate with the marketing team to create engaging and relevant digital content (e.g., blog posts, videos, infographics, virtual tours) that attracts and converts target audiences. Ensure all F&B & Lifestyle digital content is brand-consistent and optimized for various platforms. Oversee production of content (photos, videos, reels, stories, creative copy) for all F&B And Lifestyle digital campaigns. Collaborate with PR, photographers, designers and content creators to generate high-quality visuals and messaging. Maintain a curated image and video library aligned with Kempinski brand guidelines. Upload the photos & videos on Picture Park, follow up on the approval process to update other connected solutions such as Ice portal etc. to ensure that the latest approved photos & videos are updated & uploaded on relevant digital channels. Ensure professional artwork designs for digital collaterals (e-flyers, e-posters, digital menus) are reviewed and aligned with quality standards. Brainstorm and conceptualize campaign visuals and layouts to bring F&B and Spa experiences to life, including outside catering & social events.7. Influencer & Community Engagement Identify and engage with relevant local & international influencers, KOL and content creators. Plan collaborations, activations and giveaways in coordination with the PR and Marketing teams. Support community outreach and content partnerships.8. Website & Listings Management Ensure that hotel website pages, menus, promotions, and event listings are up-to-date, accurate and SEO-optimized. Cooperate with the ecommerce & Digital Strategy Manager in managing & implementing SEO strategies for F&B (on-page, off-page, technical) to improve organic search ranking and drive traffic. Liaise with e Commerce & Digital Strategy Manager on F&B content alignment on relevant platforms. Avoid duplication of images and content; ensure signature visuals are highlighted for related platforms.9. Online Reputation & Review Management Collaborate with the Director of Marketing on maintaining the up-to-date content including special offers & visual assets on all digital channels including review portals such as GMB reviews, Trip Advisor, OTAs review sections… etc. Collaborate with the e-commerce manager on maintaining the up-to-date content including special offers & visual assets on all digital channels including review portals such as GMB reviews, Trip Advisor, OTAs review sections… etc. Monitor F&B online reviews across platforms, while the overall online reviews management and representation of the hotel remain under the capacity of the e Commerce & Digital Strategy Manager. Highlight relevant feedback and escalate recurring guest concerns to F&B and Spa. Track online sentiment and integrate feedback into marketing insights10. Training/Education Participate in mandatory corporate web related trainings offered and brief the respective heads of department where necessary. Participate in the monthly Revenue & E-Commerce corporate calls. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION: Professional Certification (Bachelor, University Degree)<br><br>EXPERIENCE:Three (3) years in a similar position within Web & Electronic Distribution or Digital Marketing At Least 3 years of Experience in the hospitality field and at a luxurious five stars hotel. LANGUAGE:Local language – excellent oral and written skills English – excellent oral and written skills Additional language - beneficial Ability to work and communicate in a multinational environment:COMPETENCIES:Passionate about achieving web traffic and revenue goals Strong communication skills Detail-oriented and hands-on Being able to formulate a strong digital strategy and convince key stakeholders Knowledge of industry-specify measurements and best practices regarding Paid Media, SEO, Social Media, Conversion Rate Optimisation, etc. Ability to adapt to a frequently changing market environment. Be proactive and able to ‘think outside of the box’. Relevant experience in web-related work; hotel operations and revenue management experience are a plus Embraces shifts in digital/social marketing Team player with strong interpersonal skills Ability to investigate system malfunctions or user-input errors High analytical and reporting skills Demonstrates self-confidence, energy, enthusiasm and motivation Ability to analyse data, make meaningful conclusions and base sound decisions and strategies on these TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training:Proven working knowledge of Microsoft Office and Google Suite Content Management System (open source) Web Analytics Tools INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:Integrity & trustworthiness People Oriented Straightforward Situational Awareness Self development Interpersonal and intercultural skills Motivational skills Planning & organizational skills Communication and listening skills Follow-up OTHER SKILLS: Depending on region and property Initiative

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As Assistant Revenue Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency. Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

????️ Working Days and Hours: Monday to Friday, 9 AM - 6 PM (UK Hours); Potential for Flexible Hours<br>???? Location: Remote/Online<br>???? Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)<br>At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.<br> Opportunity Overview Our client is an organic growth agency specialising in AI search optimisation and traditional SEO, serving UK and US retainers. This newly created, client-facing position will become the front of house for the client base, supporting clear communication and dependable reporting. The part-time role offers 20 hours weekly, Monday to Thursday, with potential to expand into full-time work.<br> Role Description As SEO Account Manager, you will manage client communications, reporting, sprint topic planning, and content quality assurance. You will interpret automated reporting outputs, sense-check findings, and communicate clear updates to the founder and clients. The role requires independent judgement, confident client-call leadership, and enough technical SEO knowledge to question performance changes constructively. You will not write content, conduct full technical audits, or manage delivery operations.<br> Key Responsibilities Client Communication - Own client emails and questions, providing clear responses within 24 hours. Client Calls - Lead up to four weekly client calls confidently and independently. Performance Reporting - Prepare, format, sense-check, and communicate insights from existing reporting tools. Sprint Planning - Propose relevant topics for each sprint using established organic growth tooling. Content Quality Assurance - Review optimised content before completing accurate, client-ready handovers. Process Documentation - Create practical SOPs and internal process documents during quieter periods.<br> Minimum Qualifications English Fluency - Fluent, excellent written and spoken English is mandatory for this role. SEO Account Management - Bring client-facing, agency-side experience managing SEO accounts independently. Client Leadership - Lead client conversations confidently without supervision or ongoing handholding. Critical Thinking - Question automated outputs and validate findings before communicating recommendations. Technical SEO - Understand schema, indexing, crawlability, and performance diagnostic questions. Reporting - Build, maintain, and interpret clear client reports and dashboards. Availability - Work 12:00-17:00 UK time, Monday to Thursday, consistently.<br> Bonus Qualifications AI Search Optimisation - Bring exposure to GEO or AEO alongside traditional SEO. Dashboard Tools - Use Looker Studio or comparable dashboarding platforms effectively. Process Development - Write content briefs, SOPs, or practical internal processes.<br> Benefits Top-of-the-market pay. Remote working. Potential for flexible hours. Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.<br> Ready to elevate? Hit apply, complete your profile, and let the right opportunities come to you.

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>2.1 Maintains complete knowledge of and complies with all departmental policies and service standards.</p> <p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p> <p>2.3 Anticipates guests’ needs, responds promptly, and acknowledges all guests, though busy and at any time of the day.</p> <p>2.4 Maintains positive guest relations at all times.</p> <p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p> <p>2.6 Monitors and maintains cleanliness, sanitation, and organization of assigned work areas.</p> <p>2.7 Maintains complete knowledge of:</p> <ul> <li>All hotel facilities and services, hours of operation.</li> <li>All guest room layouts, bed types, décor, appointments, and locations.</li> <li>Room availability for any given day.</li> <li>Restricted dates, rates, and room types.</li> <li>All room rates, packages, and promotions.</li> <li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li> <li>Entertainment and special events scheduled in the hotel.</li> <li>Accesses all functions of the computer system.</li> <li>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</li> </ul> <p>2.8 Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p> <p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p> <p>2.10 Schedules and assigns employees’ breaks.</p> <p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p> <p>2.12 Legibly updates information board.</p> <p>2.13 Ensures that employees are knowledgeable about hotel services, features, and amenities.</p> <p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p> <p>2.15 Responds to incoming calls.</p> <p>2.16 Accesses and ensures that reservation agents properly access all functions of the reservations system.</p> <p>2.17 Monitors and ensures that reservations employees perform their job functions according to the hotel's standards.</p> <p>2.18 Monitors and ensures that all reservations (including manual) are entered into the system.</p> <p>2.19 Monitors reservations requested by fax, telex, and mail.</p> <p>2.20 Ensures guest history accounts are kept current.</p> <p>2.21 Ensures advance deposits, refunds of such, and confirmation of both are processed.</p> <p>2.22 Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p> <p>2.23 Ensures group files are accurate and kept current.</p> <p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p> <p>2.25 Processes change forms received from sales after checking availability; resolves any discrepancies.</p> <p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p> <p>2.27 Ensures that rooming lists are entered into the system.</p> <p>2.28 Pre-blocks group rooms where special requests are made.</p> <p>2.29 Assists reservations staff whenever necessary in performing all job functions.</p> <p>2.30 Conducts a one-week formal training program on the required job functions with criteria expected, department orientation with new hires, and ongoing training with existing employees.</p> <p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p> <p>2.32 Communicates designated VIP reservations to the general manager and department managers.</p> <p>2.33 Works closely with the front desk manager in determining the percentage for overbooking.</p> <p>2.34 Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes to sales department.</p> <p>2.35 Compiles reports on no-shows for future business forecasting.</p> <p>2.36 Reviews master file activity report daily for accuracy of codes, rates, and guest information.</p> <p>2.37 Communicates room availability (particularly status changes on any date) to reservations employees, front desk manager, and corporate reservations center.</p> <p>2.38 Reviews any reservations erroneously taken during restricted dates with the individual responsible.</p> <p>2.39 Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p> <p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p> <p>2.41 Creates travel agent master in computer.</p> <p>2.42 Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p> <p>2.43 Monitors system problems, maintains log of such, and coordinates corrections with the service company representative.</p> <p>2.44 Prepares work orders for maintenance repairs and distributes them to engineering.</p> <p>2.45 Maintains supply levels and legibly documents needs on a requisition.</p> <p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up to date.</p> <p>2.47 Prepares and distributes weekly, monthly, and annual forecasts.</p> <p>2.48 Prepares and submits daily and weekly payroll records.</p> <p>2.49 Ensures that all pertinent information is documented in the logbook daily.</p> <p>2.50 Conducts performance appraisals of designated staff annually.</p> <p>2.51 Attends designated meetings.</p> <p>2.52 Reviews status of assignments and any follow-up action with on-coming supervisor.</p> <p>2.53 Predicts that all activities and purchased equipment and belongings may impact the environment; joins all activities which are organized to protect biological diversity and shares responsibilities to increase environmental knowledge and carry out necessary trainings. Provides minimum consumption of currently used materials and equipment (paper, printed out, etc.).</p> <p>2.54 Implements necessary warnings and departmental trainings to save energy inside the facility. Carries on implementing decisions taken for saving energy. Predicts effects of environment and efficiency of energy on purchased equipment.</p> <p>2.55 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</p> <p>2.56 Carries out instructions given by the management team and head office.</p> <p>2.57 Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> High school graduate or equivalent vocational training certificate, some college.</p> <p><strong>Experience:</strong> One year’s experience as a reservations agent, preferably in a style hotel.</p> <p><strong>Foreign language:</strong> Fluency in English both verbal and non-verbal.</p> <p><strong>Courses and training:</strong> Ability to input and access information in the property management system and computers.</p> <p><strong>Computer literacy:</strong> Perform basic arithmetic.</p> <p><strong>Skills:</strong> Familiarity with yield management and forecasting. Ability to perform job functions with attention to detail, speed, and accuracy. Ability to prioritize and organize, be a clear thinker, and remain calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest service needs, and work cohesively with co-workers as part of a team.</p> <h4>Additional information</h4> <p>2.1 Assists the executive culinary chef in the full operation of all kitchen units.</p> <p>2.2 Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility, and customer satisfaction related to these.</p> <p>2.3 Within kitchen hygiene rules, chefs working in the kitchen should have short and well-cared-for hair; it is not allowed for men to have a moustache or beard.</p> <p>2.4 Identifies work methods and cooking standards and ensures that these are applied to guarantee food is prepared in a quality manner and that personnel work efficiently.</p> <p>2.5 Works in a coordinated manner with all section chefs and instructs them as needed.</p> <p>2.6 Personally controls that the presentation and quality of food prepared for breakfast, lunch, and dinner is in accordance with the standards.</p> <p>2.7 Prepares the list of materials to be purchased, places their orders on the system, and checks the meat, fish, and vegetables that are purchased.</p> <p>2.8 Controls the daily provision vouchers and accelerates the circulation of slow-moving supplies.</p> <p>2.9 Checks the cooling systems of food storages and ensures that food is used according to the first in, first out principle.</p> <p>2.10 Plans food production in accordance with the stages identified by the executive culinary chef.</p> <p>2.11 Controls the current status of raw foods and provisions as well as the way that excess food is used; prevents food from spoiling, uses excess food efficiently, and controls portions of food.</p> <p>2.12 Is responsible for preparing standard recipes for all foods produced in order to standardize portions, taste, and quality.</p> <p>2.13 Continuously monitors that personnel working in the department comply with personal hygiene rules.</p> <p>2.14 Ensures that the records needed for the food safety system are kept regularly.</p> <p>2.15 Checks all storage houses at the beginning of work, ensures they are orderly, delivers old products to production, and makes sure remaining food is utilized.</p> <p>2.16 Checks the menu and informs and warns personnel of any missing or problematic products so that the same situation does not reoccur.</p> <p>2.17 Monitors performance of personnel and reports personnel who do not work efficiently to the executive culinary chef.</p> <p>2.18 Organizes personnel’s weekly schedule. Controls monthly timecards and submits to the executive chef for approval.</p> <p>2.19 Identifies training needs of kitchen personnel and ensures necessary trainings are organized and delivered.</p> <p>2.20 Delivers trainings to food production personnel about menu preparation, product recipes, and food costs (except for standard trainings such as the food safety system and ISO standards).</p> <p>2.21 Predicts that all activities and purchased equipment and belongings may impact the environment; joins all activities which are organized to protect biological diversity and shares responsibilities to increase environmental knowledge and carry out necessary trainings. Provides minimum consumption of currently used materials and equipment (paper, printed out, etc.).</p> <p>2.22 Implements necessary warnings and departmental trainings to save energy inside the facility.</p> <p>2.23 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment; leads staff accordingly.</p> <p>2.24 Ensures safe handling, storage, and use of chemicals in accordance with laws; controls and reduces chemical pollution.</p> <p>2.25 Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>2.26 Carries out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Hotel Manager to lead our operations in Alexandria, Egypt. As Hotel Manager, you will serve as a key member of the executive leadership team, responsible for overseeing all aspects of hotel operations and ensuring exceptional guest experiences. This is an opportunity to drive operational excellence, foster a culture of service, and lead a diverse team in a dynamic hospitality environment.</p><br><ul><li>Lead and oversee all hotel operations across multiple departments including Front Office, Housekeeping, Food &amp; Beverage, and Culinary, ensuring seamless coordination and service delivery</li><li>Partner with the General Manager and executive team to translate strategic priorities into actionable operational goals, structured plans, and measurable outcomes</li><li>Establish and implement comprehensive department policies, standard operating procedures, and service standards aligned with brand expectations and local regulatory requirements</li><li>Provide hands-on leadership that sets clear standards for exceptional service through emotional intelligence, authentic personal connection, and visible presence throughout the property</li><li>Oversee recruitment, onboarding, training, and performance management of operational staff, fostering a culture of continuous learning and professional development</li><li>Provide coaching, mentorship, and leadership development to department heads, empowering them to act as entrepreneurs and drive innovative, guest-focused solutions</li><li>Monitor and analyze staffing levels, productivity metrics, and operational key performance indicators to optimize both service quality and financial performance</li><li>Prepare and manage operational budgets, monitor expenses, and work toward achieving profit objectives while maintaining service excellence</li><li>Analyze guest feedback, quality metrics, and audit results to identify opportunities for improvement and implement structured enhancement plans</li><li>Assume General Manager responsibilities during their absence, maintaining operational continuity and leadership presence</li><li>Champion a strong culture of health, safety, and accident prevention throughout the property</li><li>Build and maintain positive relationships with guests, staff, and external stakeholders, demonstrating transparency and inclusive leadership</li></ul><br>Qualifications<br><br><p>**Experience &amp; Skills**</p><br><ul><li>Minimum 10 years of progressive hotel operations leadership experience, ideally within upscale or luxury hospitality environments</li><li>Minimum 5 years in a senior leadership role such as Hotel Manager, Director of Operations, or Director of Rooms within a recognized quality hotel or resort</li><li>Proven expertise in leading complex, multi-department operations with demonstrated success in service delivery and guest satisfaction</li><li>Strong working knowledge of hotel management systems, financial reporting, labor management, and productivity tools</li><li>Excellent team leadership and motivational skills with proven ability to coach and develop emerging leaders</li><li>Outstanding analytical and problem-solving abilities with sound judgment and meticulous attention to detail</li><li>Strong communication skills, both written and verbal, with ability to articulate vision and expectations clearly</li><li>Proficiency in budget management, cost control, and revenue optimization</li><li>Demonstrated expertise in guest relations, complaint resolution, and service recovery</li><li>Proficiency with hotel property management systems and hospitality technology platforms</li><li>Conflict resolution and negotiation skills</li><li>Flexible availability including evenings, weekends, and holidays as required by hotel operations</li></ul><p>**Leadership Attributes &amp; Personal Qualities**</p><br><ul><li>Calm, emotionally intelligent leader who thrives in dynamic, fast-paced environments</li><li>Warm, composed, and deeply service-oriented, even under pressure</li><li>Naturally curious, proactive, and solution-focused with a commitment to continuous improvement</li><li>Assertive yet collaborative approach to decision-making and problem resolution</li><li>Resilient and adaptable with ability to navigate change effectively</li><li>Organized and efficient with strong time management capabilities</li><li>Visionary thinker committed to creating an exceptional workplace and guest experience</li><li>Empathetic and inclusive leadership style that values diverse perspectives</li></ul><p>**Education &amp; Certifications**</p><br><ul><li>Bachelor's degree in hospitality management, business administration, or related field (preferred)</li><li>Knowledge of Egyptian hospitality regulations and compliance standards (preferred)</li><li>Certification in hotel management or hospitality leadership (preferred)</li></ul> </div>

Job Summary The Branch Manager at The Barber is responsible for overseeing the day-to-day operations of the salon, ensuring exceptional customer service, maintaining high grooming standards, and leading the team to deliver a premium client experience. This role requires strong leadership, operational discipline, and a passion for hospitality and men’s grooming. The ideal candidate will act as the link between top management and branch staff, ensuring company standards are upheld while driving smooth, efficient, and profitable operations.<br>Key Responsibilities Operations & Branch Management Oversee daily salon operations to ensure smooth workflow and optimal service delivery. Ensure the branch complies with company policies, grooming standards, hygiene, and safety regulations. Proactively identify and resolve operational or facility-related issues on the premises. Implement instructions and initiatives communicated by top management. Team Leadership & Scheduling Manage employee scheduling to ensure proper coverage during peak and off-peak hours. Supervise, motivate, and support barbers and front-desk staff to maintain high performance. Address staff issues professionally and foster a positive, team-oriented work environment. Assist in onboarding and training new employees when required. Customer Experience & Quality Control Maintain exceptional customer service standards and ensure consistent service quality. Handle customer feedback, complaints, and escalations in a professional and timely manner. Build and maintain strong relationships with regular and VIP clients to encourage loyalty and repeat business. Inventory & Stock Management Track inventory levels for grooming products, tools, and supplies. Coordinate timely reordering to avoid shortages or overstocking. Ensure proper storage and handling of products and equipment. Reporting & Coordination Provide regular updates to management on branch performance, challenges, and improvement areas. Monitor service quality, attendance, and operational efficiency.<br>Qualifications & Requirements Bachelor’s degree in Hospitality Management or a related field is preferred. Minimum 5 years of experience in men’s grooming, salon management, or a similar service-based environment. Proven experience in staff supervision and customer service management. Strong communication and interpersonal skills. Ability to multitask, problem-solve, and make decisions in a fast-paced environment. Customer-focused mindset with a passion for service excellence.<br>Preferred Skills & Competencies Leadership and people-management skills Strong organizational and time-management abilities Attention to detail and commitment to quality Conflict resolution and customer relationship management Ability to work flexible hours, including weekends if required<br>What We Offer Competitive salary package Opportunity to grow within a premium men’s grooming brand Supportive management and a professional work environment Employee discounts on grooming services and products Performance-based incentives (where applicable)<br>Why Join The Barber? At The Barber, we believe grooming is an experience, not just a service. As a Branch Manager, you will play a key role in shaping that experience, leading a passionate team, and representing a brand known for quality, style, and professionalism.

<p>As a Human Resources Business Partner (HRBP), you will play a pivotal role in aligning HR strategies with business objectives to foster a high-performing and engaged workforce. Reporting to the head of HR, you’ll act as a trusted advisor to leadership and a champion for our employees.</p><p><br></p><p>What you will do:</p><p><br></p><p>Provide HR support to a specific business unit within the company.</p><p>Responsible to foster a healthy culture of continuous improvement by ensuring high retention rates within their BUs.</p><p>Work closely with management and employees on the front line to provide hands-on and strategic expertise, insights, and advice on all HR-related issues.</p><p>Educate, coach, and partner with BU managers on performance management and employee development goals.</p><p>Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.</p><p>Partner with key stakeholders on workforce planning, talent management, and succession planning.</p><p>Lead core HR processes across BU for compensation cycle, annual merit increase, promotions, and transitions.</p><p>Analyze and interpret various types of employee reports (e.g., compensation, promotions, and attrition) to guide decision making and provide proactive solutions to their BU.</p><p>Partner with Learning &amp; Development team to develop value-added programs in areas of training, development, career mobility, and job performance.</p><p>Must be able to work at all levels of the HR stack — strategic, operational, and tactical, to influence effectively across all levels of the company.</p><p>Ability to navigate through ambiguity, recognize when it is appropriate to introduce more structure and process without derailing current production.</p><p>Work on aligning the global talent strategy with their BU priorities to drive results and boost productivity across their BU.</p><p>Demonstrate credibility and integrity in communications to ensure information flows upward and downward.</p><p>Ability to actively listen and understand the needs of the employees empathetically and develop innovative solutions to address them.</p><p>Act as change agent within their BU and advocate for change management when necessary.</p><p>Lead initiatives to enhance employee engagement, retention, and organizational culture.</p><p>Oversee and support employee relations, including conflict resolution, disciplinary actions, and performance improvement plans.</p><p>Analyze HR metrics and provide insights to drive decision-making.</p><p>Ensure compliance with labor laws and regulations, and maintain updated knowledge of HR trends and best practices.</p><p>What we are looking for;</p><p><br></p><p>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certifications (e.g., SHRM-CP/SCP, PHR/SPHR) are a plus.</p><p>Experience: At least 5 years of HR experience, with a proven track record as an HRBP or in a similar strategic HR role.</p><p>Skills: Strong interpersonal, communication, and problem-solving skills. Ability to build relationships and influence stakeholders at all levels.</p><p>Knowledge: In-depth understanding of HR practices, employment laws, and organizational development principles.</p><p>Why You’ll Love Working Here:</p><p><br></p><p>Competitive Salary and Benefits</p><p>Opportunities for professional growth and development.</p><p>A collaborative and inclusive work environment.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.</li><li>Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.</li><li>Go on sales trip to promote and solicit business for the hotel.</li><li>Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.</li><li>Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management.</li><li>Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food &amp; Beverage sales within the community.</li><li>Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.</li><li>Direct, supervise and administer all personnel within the Sales Department.</li><li>Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel’s facilities, announce a special event, promote the credit card, etc.</li></ul><br>Qualifications<br><br><ul><li>Egyptian Nationality</li><li>Has his own Car and living in big Cairo</li><li>Discipline, good attitude and self-motivated</li><li>Passionate in guest experience and satisfaction</li><li>Able to work in a team &amp; good communication</li><li>Fluent in English both written and verbally</li><li>Must have experienced in the same position at least 2 years in an upscale hotel</li><li>Hotel or Business School graduates Higher Diploma or Bachelor Degree</li></ul><br>Additional Information<br><br><p><br>You will grow so fast because of development chances that will take&nbsp; with cooperated team<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

APPOINTMENT SETTER, COLD CALLING (REMOTE, EGYPT) Paid in USD. Uncapped.<br>If you can cold call US B2B decision makers in confident English, handle live objections without flinching, and book qualified meetings that actually show up, this role was built for you.<br>We're hiring multiple appointment setters across Egypt. Interviewing now. You're paid in USD.<br>???? APPLY HERE, this is the step everyone skips ????Short form plus a quick video, about 10 minutes total. It's the fast track and how we decide who to talk to first.???? https://forms.clickup.com/9015614329/f/8cnypvt-31815/E7RERRZWLQ2KVXW9DJ<br>???? WHO WE AREStartupr is a startup focused operating company building outbound infrastructure for B2B companies. We generate pipeline for startups and growth stage businesses through direct outbound execution, mainly cold calling and appointment setting. We're scaling our cold calling vertical and need setters who deliver consistent, qualified meetings for our clients.<br>This is not a generic SDR seat. It's a specialized appointment setting role for someone who thrives on live conversations, controls a call, and measures themselves by booked meetings that happen, not dials.<br>☎️ WHAT YOU WILL DO- Make high volume outbound cold calls to US and international B2B decision makers across industries- Qualify prospects against each client's specific ICP live on the call- Handle objections confidently and turn skeptical prospects into booked meetings- Own what happens after the call. Confirm, remind, and reschedule the prospect until the meeting actually happens, then hand off cleanly to the client- Schedule qualified appointments directly on client or internal calendars- Log every call and outcome accurately in CRM (Attio) and your dialer (Trellus)- Join call reviews, script iteration, and feedback loops<br>???? HOW YOU ARE PAID (USD, uncapped) Commission role. Your output is your income.- $30 for every qualified meeting (a meeting that actually happens and is genuinely qualified)- Plus a $100 weekly bonus for every week you deliver 3 or more qualified meetings<br>???? What that looks like in practice, USD per month:3 qualified meetings a week: from about $820 a month5 a week: from about $1,080 a month8 a week: from about $1,470 a month10 a week: from about $1,730 a month12 a week: from about $2,000 a month<br>No cap, no ceiling. A focused setter on a good list books a qualified meeting roughly every 3 hours of calling, so your income scales with your effort. Many agencies here pay a flat salary with a hard ceiling. We don't cap you.<br>✅ WHAT COUNTS AS A QUALIFIED MEETING (zero ambiguity) You get clear criteria with no guessing. A meeting is qualified when all three of these are true:1. The prospect fits the client's ICP, which we define up front for every campaign2. The meeting actually happened and they showed up3. The prospect showed genuine interest in the client's solution<br>Meetings that don't happen, prospects who don't fit, and calls with no real interest don't count. Because we define the ICP before you dial, there's never a debate about what qualifies.<br>???? THE WEEKLY KPI (how the bonus works)- Hit 3 or more qualified meetings in a week and you earn that week's $100 bonus on top of your per meeting pay- Below 3 that week, you still earn $30 per qualified meeting, just no weekly bonus- Bonuses are tracked weekly and paid out monthly, in USD- 3 a week is the floor of a solid setter. Our target performers clear it comfortably and push well beyond it<br>???? WHO WE WANT- Real cold calling experience booking B2B meetings, not just emailing, not just researching- Confident, natural English on the phone. You don't sound scripted or robotic- You handle rejection without losing momentum- You know what a qualified meeting is and won't book garbage to hit a number- You run your own day: organized, reliable, and consistent in a remote setup. You care about conversion, not dial count<br>???? REQUIREMENTS- 1 or more years in appointment setting, 3 or more years in cold calling- Fluent English with a clear, neutral accent, since you will call US decision makers- Available for US business hours, which is evening and night shift Cairo time- Reliable high speed internet plus a backup for power or connection, a quiet space, a quality headset, and a laptop- Comfortable with CRM and dialers such as Attio, Trellus, Apollo, or similar<br>⭐ Strong plus: experience at Belkins, A-Sales, CIENCE, Sales Hive, Martal Group, Leadium, Callbox, Operatix, or any B2B appointment setting or cold calling agency.<br>???? BEYOND COMMISSIONSWe're building this team from the ground up. Proven performers get real options:- Higher per meeting rates and priority campaign assignments based on output- A move to hybrid pay, base plus commission, as your track record builds- Team lead and management roles as we scale the Egypt calling operation<br>???? HOW TO APPLY (the step that actually gets you seen) Fill out the fast track form: a short application plus a quick video so we can hear how you communicate. Fastest route to an interview and how we decide who to talk to first.???? https://forms.clickup.com/9015614329/f/8cnypvt-31815/E7RERRZWLQ2KVXW9DJ

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Actively monitor security cameras and conduct regular patrols to ensure the safety of the premises, identifying potential risks and responding appropriately.</li> <li>Ensure the safety of all guests and associates by enforcing policies, responding to security-related incidents, and offering assistance as needed.</li> <li>Monitor and control the entry and exit points of the hotel, verifying guest and associate credentials, and ensuring only authorized individuals access restricted areas.</li> <li>Respond quickly to security breaches, emergencies, or disturbances, including providing first aid if needed, and reporting incidents to management.</li> <li>Be prepared to take immediate action in the event of fire alarms, medical emergencies, or security breaches, coordinating with emergency services when necessary.</li> <li>Maintain accurate records of security-related incidents, including reports on access control, patrols, guest interactions, and any incidents.</li> <li>Provide a visible, approachable, and courteous presence to guests and associates, assisting with inquiries while maintaining the highest level of professionalism and discretion.</li> <li>Work closely with hotel management and other departments (housekeeping, front desk, etc.) to ensure guest safety and satisfaction.</li> <li>Ensure all security protocols and resort policies are followed, including checking for compliance with safety standards and regulations.</li> <li>Stay updated with security training, including fire safety, emergency response procedures, and hotel-specific security protocols.</li> <li>Maintain a high level of confidentiality regarding guest and associate information and any sensitive hotel operations.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h4>Leading myself</h4> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h4>Leading others</h4> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h4>Leading the business</h4> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.</p> <p>Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>