UI developer Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare civil -related Interface documents with coordination with related disciplines within Siemens and partners. Then coordinate with Employer representative to reach approvals. Review design drawings received and facilitate approval cycle via Aconex. Review design drawings verses standards and contract requirements and interface documents. Work on developing cable routes with CAD team as per requirements and review CSD drawings. Review and reply to RFI s from the employer or the partner. Coordinate all civil-related interfaces between Siemens System scope and partners and employer. Interact with the Siemens project team, the Siemens Engineering lots with relevant departments inside the Siemens organization (such as Commercial, legal, and Project Management), the consortium, civil companies, architect s offices as well as public jurisdictions, citizen groups, and consultants, whenever necessary. Ensure that the E&amp;M interface with the different civil companies is harmonized with each other to avoid individual solutions with different interface partners. Contribute to power station/passenger station/wayside/depot and system design-related field design changes, non-conformance reports, requests for information, and documentation. Contribute to subjects such as negotiating contract change orders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Civil / Architectural Engineering or Construction Management.</li><li>A minimum of 5 years of experience in Civil Engineering, additionally rail transportation experience in the design and construction of major transit improvement projects (passenger stations/power stations/wayside and depots) is highly desirable.</li><li>Experience in interface management as well as tender and contract analysis.</li><li>Track construction/system knowledge railway is desirable.</li><li>Technical assessment competence for planning and system design of structural and civil engineering works for railway infrastructure (e.g. engineering structures and associated railway installations).</li><li>Fluency in both written and spoken English.</li></ul><p></p></section>

<strong>Company Description<br><br></strong>We are looking for an experienced <strong>Power Platform Solution Architect</strong> to join an international Agile delivery team. The successful candidate will act as the architecture lead for defined initiatives within the client's Microsoft Power Platform landscape, designing secure, scalable, and supportable solutions across <strong>Power Platform, Azure, and connected enterprise systems</strong>.<br><br>The role combines architectural leadership with practical technical involvement, guiding delivery teams from concept and solution design through implementation, deployment, production stabilization, and continuous improvement.<br><br><strong>Job Description<br><br></strong><ul><li>Act as the architecture lead for defined initiatives within the client's Power Platform landscape. </li><li>Translate business capabilities, functional requirements, and non-functional requirements into pragmatic end-to-end solution architectures. </li><li>Design end-to-end architectures covering Power Apps, Power Automate, Dataverse, Power Pages, Azure services, and external integrations. </li><li>Define solution boundaries, data models, integration patterns, security concepts, environment strategies, and deployment approaches. </li><li>Evaluate and guide decisions between configuration, low-code, and custom development approaches. </li><li>Assess the appropriate use of technologies such as React, PCF, Azure Functions, and other Azure components. </li><li>Ensure solutions align with enterprise architecture, identity and access management, data protection, ALM, security, and operational support requirements. </li><li>Define and maintain appropriate environment strategies across development, testing, staging, and production. </li><li>Lead architecture reviews and document architecture decisions, assumptions, risks, dependencies, and exceptions. </li><li>Support solution estimation, backlog refinement, technical planning, and delivery planning with product owners and engineering teams. </li><li>Provide technical guidance to developers and review solution designs, technical approaches, integration patterns, and deployment concepts. </li><li>Coach delivery teams and promote consistent architecture and engineering practices. </li><li>Provide technical leadership during critical releases, production stabilization, incident investigation, and root-cause analysis. </li><li>Identify and mitigate technical risks before they impact delivery or production. </li><li>Balance governance and architectural standards with practical delivery needs, avoiding unnecessary complexity. <br><br></li></ul>Qualifications<br><br><ul><li>8+ years of solution architecture, solution design, or software engineering experience, including substantial hands-on experience designing enterprise Microsoft Power Platform solutions. </li><li>Proven experience designing and delivering production solutions spanning multiple applications, environments, systems, and integration endpoints. </li><li>Strong expertise in Power Apps, Power Automate, Dataverse, and Power Platform architecture. </li><li>Strong understanding of Dataverse data modelling, relationships, security roles, permissions, identity, and enterprise data architecture. </li><li>Strong knowledge of REST APIs, integration patterns, connectors, and enterprise application integration. </li><li>Practical experience with Microsoft Azure and designing solutions that integrate Power Platform with Azure services. </li><li>Hands-on experience with managed solutions, environment strategies, source control, Azure DevOps, and structured ALM practices. </li><li>Strong understanding of CI/CD and deployment strategies for enterprise Power Platform solutions. </li><li>Ability to define and assess non-functional requirements covering security, performance, scalability, availability, reliability, supportability, maintainability, and compliance. </li><li>Strong understanding of Microsoft Entra ID and enterprise identity and access management concepts. </li><li>Experience defining security architecture and data protection approaches for enterprise applications. </li><li>Experience evaluating when to use configuration, low-code, custom development, or external services to achieve the appropriate solution architecture. </li><li>Practical understanding of React, PCF controls, Azure Functions, Logic Apps, API Management, and/or event-driven integration is an advantage. </li><li>Experience with Copilot Studio, AI Builder, and the architecture or governance of AI-enabled business solutions is an advantage. </li><li>Experience with Power Pages and external-facing Power Platform solutions is an advantage. </li><li>Experience supporting distributed, remote, or nearshore development teams is an advantage. </li><li>Microsoft Power Platform or Azure architecture certification, particularly PL-600, is an advantage. </li><li>Proven ability to facilitate architecture decisions with both technical and business stakeholders. </li><li>Strong stakeholder-management and communication skills, with the ability to explain complex technical concepts to different audiences. </li><li>Strong experience producing clear, structured, and traceable architecture documentation and technical decisions. </li><li>Strong analytical and problem-solving skills with a pragmatic, delivery-oriented approach. </li><li>Ability to provide hands-on technical guidance and validate key architectural decisions without becoming disconnected from implementation realities. </li><li>Professional English communication skills, including strong written and verbal communication in an international engineering environment. <br><br></li></ul>Additional Information<br><br><strong>WHY YOU’LL LOVE US<br><br></strong><ul><li>All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)</li><li>Social insurance</li><li>Open-door management policy</li><li>Full Medical insurance</li><li>Accommodation and Transportation Allowance</li><li>Friendly environment that values innovation and efficiency</li><li>Exciting opportunities for career growth and talent development</li><li>Feedback encouragement</li><li>Recognition and reward programs</li><li>Competitive salaries and incentives</li><li>Friendly environment</li><li>Flexible and Comfortable schedule</li><li>Fun committees</li><li>Monetary rewards</li><li>Fun, smart and creative people</li><li>Career possibilities with growing team</li><li>Paid vacations</li><li>Social benefits<br><br></li></ul>For more information about Nile Bits, please visit our website:<br><br>https://www.nilebits.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and joinone of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors.</p><br><p>As <strong>Junior Software Testing Engineer</strong>, you will support the testing of enterprise software solutions by analyzing requirements, preparing and executing test cases, validating application functionality, and documenting defects. The role offers the opportunity to build practical experience in manual testing, API testing, SQL validation, and test automation while working closely with senior testers, developers, and project teams to ensure the delivery of reliable, high-quality software. </p><br><strong>Work Location:</strong> Cairo, Egypt.<strong>Key Accountabilities</strong><ul><li>Review and understand business and functional requirements with guidance from senior team members, identifying basic testing needs and clarifying unclear requirements.</li><li>Prepare, document, and execute test scenarios and test cases based on approved requirements and test plans.</li><li>Perform manual testing, including functional, regression, integration, smoke, sanity, and end-to-end testing, under the guidance of the testing team.</li><li>Support the preparation and maintenance of testing documentation, including BRDs, FRDs, test plans, test cases, test reports, and UAT documents.</li><li>Perform basic API testing using tools such as Postman, Swagger, or similar tools, validating API requests, responses, status codes, and business flows.</li><li>Assist with authentication checks and API integration validation, escalating complex issues to senior team members when required.</li><li>Support the development and execution of test automation scripts using Playwright, with guidance from senior testers.</li><li>Maintain and update existing automation scripts and assist in identifying test scenarios suitable for automation.</li><li>Assist in performance testing activities using Apache JMeter and/or Locust, supporting load, stress, and spike testing and documenting results.</li><li>Perform basic SQL and database validation to verify application data and expected business outcomes; familiarity with MySQL is preferred.</li><li>Identify, reproduce, document, and track defects with clear steps, expected and actual results, and supporting evidence.</li><li>Use Jira or similar bug-tracking tools to log defects, update their status, and follow up with the testing and development teams.</li><li>Support test execution tracking and test documentation using tools such as Xray, TestRail, Zephyr, or similar platforms, where applicable.</li><li>Explore and use Generative AI and AI-assisted tools such as ChatGPT, GitHub Copilot, Claude, or similar technologies to support test case preparation, documentation, and basic automation tasks.</li><li>Participate in defect retesting and regression testing after fixes are delivered, ensuring issues are resolved and existing functionality remains stable.</li><li>Collaborate with senior testers, developers, business analysts, and project teams to clarify requirements, report testing progress, and support timely issue resolution.</li><li>Follow established testing procedures, quality standards, and documentation practices, while continuously developing technical and testing skills.</li><li>Support testing activities throughout the software development lifecycle and contribute to continuous improvement of the QA process.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related technology discipline.</li><li>Around 1–3 years of experience in software testing, QA, or a related technical role; fresh graduates with relevant training or practical projects may also be considered.</li><li>Basic understanding of the software testing lifecycle (STLC), software development lifecycle (SDLC), testing methodologies, and defect management.</li><li>Basic knowledge of preparing and executing test scenarios and test cases based on business and functional requirements.</li><li>Familiarity with Manual Testing, including functional, regression, integration, smoke, sanity, and end-to-end testing.</li><li>Basic experience or training in API testing using Postman, Swagger, or similar tools.</li><li>Foundational knowledge of Playwright test automation, with willingness to develop hands-on scripting skills and maintain reusable test scripts.</li><li>Basic understanding of performance testing concepts such as load, stress, and spike testing; exposure to Apache JMeter and/or Locust is an advantage.</li><li>Basic knowledge of SQL and database validation; familiarity with MySQL is preferred.</li><li>Ability to identify, reproduce, document, and track defects clearly using Jira or similar bug-tracking tools.</li><li>Familiarity with test-management tools such as Xray, TestRail, Zephyr, or similar platforms is a plus.</li><li>Interest in using Generative AI or AI-assisted tools such as ChatGPT, GitHub Copilot, Claude, or similar technologies to support testing, documentation, and learning.</li><li>Basic understanding of Git and CI/CD concepts is an advantage.</li><li>Good analytical, communication, documentation, organizational, and problem-solving skills.</li><li>Willingness to learn, take feedback, and work collaboratively with senior testers and cross-functional teams.</li><li>Ability to follow testing procedures, manage assigned tasks, and communicate issues or blockers clearly.</li><li>Exposure to banking, financial services, insurance, or enterprise applications through internships, academic projects, or work experience is an advantage.</li></ul> </div>

<p><span>The Senior HR Specialist is a pivotal, standalone role responsible for the full spectrum of Human Resources at Bekia. You will own recruitment end-to-end, act as the company's primary liaison with the legal office, social insurance authority, and labor law office, oversee performance management, drive daily HR operations, and champion a vibrant, purpose-led culture. This is a builder's role — you will set up systems, not just maintain them.</span></p><p><br></p><p> Responsibilities:</p><p><strong>1.&nbsp;&nbsp;Talent Acquisition &amp; Recruitment (End-to-End)</strong></p><ul><li><span>Partner with department heads to define hiring needs, write job descriptions, and build hiring plans.</span></li><li><span>Source candidates through job boards, LinkedIn, recruitment agencies, and university networks.</span></li><li><span>Screen CVs, conduct HR interviews, coordinate technical assessments, and manage offer negotiations.</span></li><li><span>Maintain an ATS (or structured tracking sheet) to ensure a smooth, data-driven hiring pipeline.</span></li><li><span>Manage the full onboarding experience — paperwork, orientation, buddy programs, and 30/60/90-day check-ins.</span></li><li><span>Track time-to-hire, quality-of-hire, and cost-per-hire KPIs; report monthly to management.</span></li></ul><p><br></p><p><strong>2.&nbsp;Legal Office &amp; Government Affairs Liaison</strong></p><ul><li><span>Serve as the focal point between the company and the external legal office for all employment-related legal matters.</span></li><li><span>Manage all social insurance registrations, additions, deletions, and monthly Form 1/Form 2 submissions with NOSI.</span></li><li><span>Coordinate with the labor law office (Ministry of Manpower) for labor inspections, dispute notifications, and work permits.</span></li><li><span>Ensure all employment contracts comply with Egyptian Labor Law No. 14 of 2025 and are filed correctly.</span></li><li><span>Handle disciplinary procedures, grievances, and termination cases in full legal compliance, coordinating with legal counsel as needed.</span></li><li><span>Keep the company updated on changes in labor legislation, insurance rates, and compliance obligations.</span></li></ul><p><strong>3.&nbsp;Performance Management</strong></p><ul><li><span>Design and roll out the company's performance appraisal cycle (mid-year and annual reviews).</span></li><li><span>Work with managers to set SMART KPIs aligned to departmental and company OKRs.</span></li><li><span>Facilitate calibration sessions and ensure fair, consistent rating practices.</span></li><li><span>Identify performance gaps and coordinate training &amp; development interventions accordingly.</span></li><li><span>Manage PIP (Performance Improvement Plan) processes when required.</span></li></ul><p><strong>4.&nbsp;Daily HR Operations</strong></p><ul><li><span>Maintain accurate and up-to-date employee records, contracts, and HR files (physical and digital).</span></li><li><span>Oversee attendance, leave management, and payroll inputs — coordinating with finance for accurate monthly payroll processing.</span></li><li><span>Manage employee lifecycle transactions: promotions, transfers, salary adjustments, and offboarding.</span></li><li><span>Administer employee benefits: medical insurance, social insurance, and any company-specific perks.</span></li><li><span>Act as the first point of contact for employee queries on HR policies, entitlements, and procedures.</span></li><li><span>Draft and update HR policies, the employee handbook, and internal HR communications.</span></li></ul><p><strong>5.&nbsp;Employee Engagement &amp; Culture</strong></p><ul><li><span>Champion Bekia's mission-driven culture — embedding sustainability and impact values into every HR touchpoint.</span></li><li><span>Design and execute employee engagement initiatives: surveys, focus groups, team events, and recognition programs.</span></li><li><span>Analyze engagement survey data and present actionable insights and improvement plans to leadership.</span></li><li><span>Develop internal communication strategies that keep the team informed, motivated, and connected.</span></li><li><span>Manage employer branding efforts on social media and hiring platforms to attract mission-aligned talent.</span></li><li><span>Support DEI initiatives and foster an inclusive, psychologically safe workplace.</span></li></ul><p> Requirements:</p><p><strong>Education</strong></p><ul><li><span>Bachelor's degree in Human Resources Management, Business Administration, Law, or a related field.</span></li><li><span>HR certification (SHRM-CP, PHRi, CIPD, or equivalent) is a strong plus.</span></li></ul><p><strong>Experience</strong></p><ul><li><span>5–8 years of progressive HR experience, with at least 2 years in a senior or standalone HR role.</span></li><li><span>Proven hands-on experience with social insurance procedures and dealings with NOSI and the Ministry of Manpower.</span></li><li><span>Solid track record in full-cycle recruitment across multiple functions and seniority levels.</span></li><li><span>Experience working in a start-up, SME, or fast-paced growth environment is highly preferred.</span></li><li><span>Background in industrial, manufacturing, environmental, or logistics sectors is a plus.</span></li></ul><p><strong>Knowledge &amp; Skills</strong></p><ul><li><span>Deep knowledge of Egyptian Labor Law No. 12 of 2003 and social insurance regulations.</span></li><li><span>Strong interviewing, assessment, and talent evaluation skills.</span></li><li><span>Excellent organizational skills with the ability to manage multiple priorities simultaneously.</span></li><li><span>Strong interpersonal and communication skills — Arabic (fluent) and English (professional).</span></li><li><span>Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with HRIS tools is a plus.</span></li><li><span>High integrity, confidentiality, and a people-first mindset.</span></li><li><span>Problem-solving attitude with a bias for action — comfortable building from scratch in an ambiguous environment.</span></li><li>✨ What We Offer:<span>Competitive salary package commensurate with experience.</span></li><li><span>Social insurance and medical insurance coverage.</span></li><li><span>A high-impact, senior role with direct visibility to leadership from day one.</span></li><li><span>The opportunity to build and shape the HR function of a growing green-economy start-up.</span></li><li><span>A purpose-driven team culture where your work genuinely contributes to a cleaner Egypt.</span></li><li><span>Professional development opportunities and room for career progression as the company grows.</span></li></ul><li><br></li>

<p>Leverage your abilities and join one of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors. As Junior Software Testing Engineer , you will support the testing of enterprise software solutions by analyzing requirements, preparing and executing test cases, validating application functionality, and documenting defects. The role offers the opportunity to build practical experience in manual testing, API testing, SQL validation, and test automation while working closely with senior testers, developers, and project teams to ensure the delivery of reliable, high-quality software. Work Location: Cairo, Egypt.</p><h3>Key Accountabilities</h3><ul><li>Review and understand business and functional requirements with guidance from senior team members, identifying basic testing needs and clarifying unclear requirements.</li><li>Prepare, document, and execute test scenarios and test cases based on approved requirements and test plans.</li><li>Perform manual testing, including functional, regression, integration, smoke, sanity, and end-to-end testing, under the guidance of the testing team.</li><li>Support the preparation and maintenance of testing documentation, including BRDs, FRDs, test plans, test cases, test reports, and UAT documents.</li><li>Perform basic API testing using tools such as Postman, Swagger, or similar tools, validating API requests, responses, status codes, and business flows.</li><li>Assist with authentication checks and API integration validation, escalating complex issues to senior team members when required.</li><li>Support the development and execution of test automation scripts using Playwright, with guidance from senior testers.</li><li>Maintain and update existing automation scripts and assist in identifying test scenarios suitable for automation.</li><li>Assist in performance testing activities using Apache JMeter and/or Locust, supporting load, stress, and spike testing and documenting results.</li><li>Perform basic SQL and database validation to verify application data and expected business outcomes; familiarity with MySQL is preferred.</li><li>Identify, reproduce, document, and track defects with clear steps, expected and actual results, and supporting evidence.</li><li>Use Jira or similar bug-tracking tools to log defects, update their status, and follow up with the testing and development teams.</li><li>Support test execution tracking and test documentation using tools such as Xray, TestRail, Zephyr, or similar platforms, where applicable.</li><li>Explore and use Generative AI and AI-assisted tools such as ChatGPT, GitHub Copilot, Claude, or similar technologies to support test case preparation, documentation, and basic automation tasks.</li><li>Participate in defect retesting and regression testing after fixes are delivered, ensuring issues are resolved and existing functionality remains stable.</li><li>Collaborate with senior testers, developers, business analysts, and project teams to clarify requirements, report testing progress, and support timely issue resolution.</li><li>Follow established testing procedures, quality standards, and documentation practices, while continuously developing technical and testing skills.</li><li>Support testing activities throughout the software development lifecycle and contribute to continuous improvement of the QA process.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Knowledge, Skills, and Experience We Are Looking For:</h3><ul><li>Bachelor s degree in Computer Science, Computer Engineering, Information Systems, or a related technology discipline.</li><li>Around 1 3 years of experience in software testing, QA, or a related technical role; fresh graduates with relevant training or practical projects may also be considered.</li><li>Basic understanding of the software testing lifecycle (STLC), software development lifecycle (SDLC), testing methodologies, and defect management.</li><li>Basic knowledge of preparing and executing test scenarios and test cases based on business and functional requirements.</li><li>Familiarity with Manual Testing, including functional, regression, integration, smoke, sanity, and end-to-end testing.</li><li>Basic experience or training in API testing using Postman, Swagger, or similar tools.</li><li>Foundational knowledge of Playwright test automation, with willingness to develop hands-on scripting skills and maintain reusable test scripts.</li><li>Basic understanding of performance testing concepts such as load, stress, and spike testing; exposure to Apache JMeter and/or Locust is an advantage.</li><li>Basic knowledge of SQL and database validation; familiarity with MySQL is preferred.</li><li>Ability to identify, reproduce, document, and track defects clearly using Jira or similar bug-tracking tools.</li><li>Familiarity with test-management tools such as Xray, TestRail, Zephyr, or similar platforms is a plus.</li><li>Interest in using Generative AI or AI-assisted tools such as ChatGPT, GitHub Copilot, Claude, or similar technologies to support testing, documentation, and learning.</li><li>Basic understanding of Git and CI/CD concepts is an advantage.</li><li>Good analytical, communication, documentation, organizational, and problem-solving skills.</li><li>Willingness to learn, take feedback, and work collaboratively with senior testers and cross-functional teams.</li><li>Ability to follow testing procedures, manage assigned tasks, and communicate issues or blockers clearly.</li><li>Exposure to banking, financial services, insurance, or enterprise applications through internships, academic projects, or work experience is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>We are growing our team in 2026 and would be interested to speak to experienced </span></span><span><span>Information management assistant </span></span><span><span>with construction and project management experience. Please get in touch if you would like to hear about working with Mace.</span></span></p><br><p><span><strong>Senior Commercial Consultancy Advisor</strong></span></p><br><p><span><span>Leads procurement and supply chain delivery across one or more projects, providing best practice solutions, line management support and clear direction to managers and assistant managers. Builds capability across the team, supporting continued development while driving consistent, high-quality outcomes for clients and projects.</span></span></p><br><p><span><span><strong>You’ll be responsible for:</strong></span></span><br>&nbsp;</p><br><p><span><span><strong>Safety first - Going home safe and well:</strong></span></span></p><br><ul><li><span><span>You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.</span></span></li><li><span><span>You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.</span></span></li><li><span><span>You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team.&nbsp;</span></span></li></ul><p><span><span><strong>Client focus – Deliver on our promise:</strong></span></span></p><br><ul><li><span><span>You will ensure robust quality systems are in place and suitably managed in line with service excellence.&nbsp;</span></span></li><li><span><span>You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.</span></span></li><li><span><span>You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.&nbsp;</span></span></li></ul><p><span><span><strong>Integrity – Always do the right thing:</strong></span></span></p><br><ul><li><span><span>You will manage project budgets and highlight any risks, challenges and mitigations.</span></span></li><li><span><span>You will support the long-term development of your function or Business Unit (BU), creating a sustainable business future.</span></span></li><li><span><span>You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.&nbsp;</span></span></li></ul><p><span><span><strong>Create opportunity for our people to excel:</strong></span></span></p><br><ul><li><span><span>You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities.&nbsp;</span></span></li><li><span><span>You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).&nbsp;</span></span></li><li><p><span><span>You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.</span></span></p><br></li></ul><p><span><span><strong>Your responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Manage the end-to-end procurement process for EPC and major construction packages across UAE and European / International markets.</span></span></p><br></li><li><p><span><span>Manage the RFP process, including tender documentation, contractor/consultant evaluation, and commercial negotiations.</span></span></p><br></li><li><p><span><span>Liaise with legal, technical, and project teams to ensure contracts reflect project requirements and risk allocation.</span></span></p><br></li><li><p><span><span>Support contract award recommendations and present findings to senior stakeholders and governance committees.</span></span></p><br></li><li><p><span><span>Manage contractor relationships throughout the procurement lifecycle, ensuring compliance with contractual obligations.</span></span></p><br></li><li><p><span><span>Monitor market trends, pricing, and contractor capacity across UAE / International markets to inform procurement strategy.</span></span></p><br></li><li><p><span><span>Lead end-to-end procurement strategies, market engagement and tender processes.</span></span></p><br></li><li><p><span><span>Manage supply chain performance, negotiations and recommendation reporting.</span></span></p><br></li><li><p><span><span>Provide commercial, technical and market expertise, ensuring compliant, ethical procurement.</span></span></p><br></li><li><p><span><span>Lead teams and stakeholders to deliver innovation, excellence and net zero outcomes.</span></span></p><br></li></ul><p><span><span><strong>You’ll need to have:</strong></span></span></p><br><ul><li><p><span><span>&nbsp;Structured, proactive approach to problem-solving.</span></span></p><br></li><li><p><span><span>CIPS Level 4 Diploma or equivalent.</span></span></p><br></li><li><p><span><span>Strong communication and stakeholder management skills.</span></span></p><br></li><li><p><span><span>Builds relationships and supports high-performing teams.</span></span></p><br></li></ul><p><span><span><strong>Our values</strong></span></span></p><br><p><span><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></span></p><br><p><span><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></span></p><br><p><span><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></span></p><br><p><span><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></span></p><br><p><span><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></span></p><br><p><span><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></span></p><br><p><span><span>#LI-On-site</span></span></p><br><p><span><span>Please remember the </span></span><span><span>Employee Referral Scheme</span></span><span><span> and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.</span></span></p><br><p><span><span>https://myhr.service-now.com/consult?id=kb_article&amp;sysparm_article=KB0012169&amp;table=kb_knowledge&amp;searchTerm=Employee referral policy</span></span></p><br> </div>

<p>Our client is a global provider of advanced air filtration and clean process solutions serving commercial, industrial, and highly regulated environments. Its solutions support organizations where air quality, process protection, controlled environments, and reliable filtration are critical. They're expanding their power systems business across Egypt, and this role sits at the center of that growth. Gas turbines, compressors, and engines across the country's power generation, oil &amp; gas, and industrial sites depend on air inlet filtration, acoustic control, pulse filter systems, and evaporative cooling to run efficiently. Right now, much of that installed base is still up for grabs, held by competitors, underserved, or simply unmapped.</p><p>This is not a maintenance-mode sales job. It's a build role. You'll be the one securing vendor registrations, winning tenders, converting competitor-installed sites, and turning single equipment sales into long-term aftermarket relationships.</p><p></p><p><strong>What You'll Own</strong></p><p><strong>Territory growth.</strong> You'll build and execute the Egypt sales plan, hunting new opportunities and converting sites currently running on competitor equipment. Vendor registrations, prequalifications, and frame agreements with key end users and EPCs will be yours to secure, the groundwork that gets you a seat at the table for every future tender.</p><p><strong>The installed base.</strong> You'll map every gas turbine, compressor, and engine across Egypt worth knowing about, configurations, replacement cycles, competitor presence, and turn that intelligence into a proactive spare parts and aftermarket pipeline, timed around outage and shutdown windows rather than chasing them after the fact.</p><p><strong>Technical credibility.</strong> Site visits, performance surveys, and life cycle cost analysis will be part of your regular rhythm. You'll shift customer conversations away from purchase price and toward total cost of ownership, and you'll introduce condition monitoring solutions like Power Eye as a differentiator that keeps you relevant long after the initial sale.</p><p><strong>Relationships that last.</strong> Power generation end users, oil &amp; gas operators, consultants, EPCs, and OEM service teams will come to see you as their trusted advisor. Where needed, you'll also appoint and manage local channel partners, extending your reach without diluting standards.</p><p><strong>Visibility and voice.</strong> You'll represent the business at industry events and customer seminars, and you'll feed market intelligence back to regional management and product teams, shaping not just your own pipeline but the wider strategy.</p><p><strong>Requirements</strong></p><ul><li><p>You'll thrive in this role if you already understand rotating machinery such as gas turbines, compressors, or air separation units, ideally with direct exposure to air inlet filtration, acoustic and noise control, or evaporative cooling in power generation or oil &amp; gas settings. Technical fluency isn't optional here; it's what earns you the right to sell lifecycle value instead of competing on price alone.</p></li><li><p>You'll be especially successful if you've spent 7+ years in technical sales or business development in Egypt's power, oil &amp; gas, or rotating equipment markets, with a track record of winning tenders, building accounts with major end users, utilities, IPPs, oil &amp; gas operators, state-owned power utilities, large industrial operators with captive power systems, or their EPC contractors, and building pipeline independently by visiting end users and working with local distributors across Egypt. Experience navigating vendor registration and prequalification processes will serve you well from day one.</p></li><li><p>You'll need to be fluent in English.</p></li><li><p>Comfort with disciplined CRM use in a structured sales process.</p></li><li><p>A valid Egyptian driving licence, eligibility to work in Egypt, and a genuine willingness to travel 60–70% across Egypt, including to plant sites in remote locations, because that's where the relationships that matter actually get built.</p></li><li><p>A bachelor's degree in mechanical, electrical, power, or another engineering field with relevant industry experience is expected; additional commercial training is a plus.</p></li><li><p>Experience managing aftermarket sales opportunities that can develop into larger system modification projects will be a plus.</p></li></ul><p></p><p><strong>What's In It For You</strong></p><p>This role offers a rare combination: the technical depth of an engineering-driven product line with the autonomy and earnings potential of a true business development mandate. You'll operate with significant ownership over your territory and strategy, working closely with application engineering, service, and factory teams who back your proposals rather than second-guess them.</p><p>You'll build direct relationships with some of Egypt's most significant power and industrial players, gain deep exposure to turbomachinery auxiliary systems, and have a genuine hand in shaping how a global brand grows in one of the region's most important markets.</p><p><strong>Ready to Build Something?</strong></p><p>If you're excited by the idea of owning a territory rather than inheriting one, of turning technical knowledge into commercial wins and installed-base relationships that compound over years, this is worth a conversation. Apply now to take the next step in a role where your market knowledge, technical credibility, and commercial instincts will directly determine how far this business grows in Egypt.</p><p></p>

Trust Integrated Services is looking for a Senior Procurement Specialist to join our team. Key Responsibilities:Manage the end-to-end procurement cycle, from sourcing and quotations to PO issuance and delivery. Source IT, ICT, networking, security, and related products and services. Evaluate suppliers and negotiate pricing, payment terms, lead times, and commercial conditions. Analyze quotations and prepare commercial comparisons. Build and maintain strong relationships with local and international suppliers. Coordinate with Sales, Presales, Technical, Projects, Warehouse, Finance, and Operations teams. Follow up on purchase orders, deliveries, and supplier performance. Ensure compliance with company procurement policies and procedures. Identify cost-saving opportunities and support efficient procurement decisions. Requirements:Bachelor’s degree in Business Administration, Supply Chain, Commerce, or a related field.4–6 years of relevant experience in Procurement, mandatory within ICT, IT, Telecom, Systems Integration, or Security Solutions. Strong negotiation, supplier management, and quotation analysis skills. Good knowledge of Microsoft Office, especially Excel. Experience with ERP/procurement systems is a plus. Good command of English. Strong communication, analytical, follow-up, and problem-solving skills.

Senior Accounts Payable <br>Key Accountabilities :Review and post PO and non-PO invoices with accurate vendor, tax, cost center, GL account, and payment-term coding. Perform three-way matching of purchase orders, goods receipts, and supplier invoices; investigate quantity and price variances. Monitor GRNI & GIT with Company’s Departments. Reconcile supplier statements to resolve missing invoices, duplicate billings, debit balances, and old items. Process employee expense claims Ensure compliance with company policies, delegation of authority, local tax requirements, and internal control procedures. Assist in month-end and year-end closing activities related to accounts payable. Understanding construction contracts, subcontractor billing, and project accounting. Ensure compliance with tax regulations, including VAT and withholding tax requirements. Prepare accounts payable aging reports and payment forecasts. Support internal and external audit requirements by providing necessary documentation.<br>Qualifications : Bachelor’s degree in accounting, Finance, Commerce. Experience working with ERP systems such as Infor, Oracle, Microsoft Dynamics, or equivalent. Strong knowledge of Accounts Payable governance, controls, and reporting. Excellent analytical, reporting, and data interpretation skills. High attention to detail and accuracy. Effective communication, Hard worker & Problem solving.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Accenture Technology<p>Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us at www.accenture.com.</p><br><br>Job Summary<p>We are seeking an experienced <b>SAP SD Retail Consultant (PMR)</b> to join our team. The ideal candidate will bring <b>4-8 years of hands-on SAP SD experience</b>, combined with strong expertise in <b>SAP Promotion Management for Retail (PMR)</b> and a solid understanding of SAP Retail processes.</p><br><br><p>The candidate should possess proven experience delivering retail-focused SAP solutions across the Order-to-Cash lifecycle, promotional pricing, markdown management, and integration with core retail processes. The role requires close collaboration with business stakeholders to analyze requirements, design scalable solutions, and support end-to-end implementations within dynamic retail environments.</p><br><br><p>This position is ideal for a consultant who can independently manage functional workstreams, contribute to solution architecture and configuration, support testing and deployment activities, and drive business value through innovative SAP Retail and PMR solutions.</p><br><br>Additional Key Responsibilities<ul><li>Configure and support SAP SD processes across the complete Order-to-Cash lifecycle.</li><li>Design and implement SAP PMR solutions to support promotional pricing, markdowns, and retail campaign management.</li><li>Collaborate with business stakeholders to understand requirements and translate them into scalable SAP Retail solutions.</li><li>Configure pricing procedures, condition techniques, billing processes, and promotional mechanisms.</li><li>Support retail business processes including merchandise management, article maintenance, store replenishment, and pricing activities.</li><li>Participate in business process design workshops and solution architecture discussions.</li><li>Conduct fit-gap analysis and recommend process improvements aligned with industry best practices.</li><li>Support testing activities including unit testing, integration testing, UAT, and defect resolution.</li><li>Work closely with cross-functional teams including SAP MM, FI/CO, and Retail teams to ensure seamless integration.</li><li>Support deployment, go-live, hypercare, and continuous improvement initiatives.</li><li>Mentor junior team members and contribute to team capability development.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Superuser to support Prolink adoption and process enhancement. Responsible to ensure capability for delivery of the end to end finished goods supply plan for defined manufacturing facilities to deliver target service, including translating the rough cut capacity plan, as an input from the network modeler, into a daily supply plan within the 0-16wks weeks horizon: Manages inventory and waste risks and creates the distribution plan. Additionally, supports operational planning and exceptional course correction. Responsibilities Responsible for production plans creation Ensure delivery of an optimized cross-site manufacturing supply plan, that can be scheduled, to maintain the target stock holding of all SKU’s to deliver service to BU’s Responsible to create constrained capacity production plans within the planning horizon Responsible for the review of detailed line scheduling plans Responsible for inventory and business waste projections with the market. Responsible to prepare an execute Supply Review for Platform/Hub as part of the monthly iS&amp;OP cycle Monitor key service metrics and worst performers with Integrated Planning Lead and directors. Analyse root-causes for worst performers and support on the definition of action plans Integration point between Market and GCC Enables product supply for the commercial change agenda: Support NPD launches &amp; phase in/phase out changes by ensuring supply planning systems are set up in advance Effectively communicate changes to the scheduling teams, &amp; the supply plan through the appropriate channels. Responsible for driving continuous improvements process Articulate supply planning system issues to the system SME’s in order to find effective solutions Identify process gaps through monitoring of process metrics Own training for planning population Share best practice Own development of planning tool Qualifications Experience – 3 to 5 years in associated function GERMAN speaker is a MUST Qualifications: University degree preferably engineering or logistics Very experienced in Supply Planning (incl. inventory mgmt.) Proficiency in product category planning - FMCG background preferred Abilities: Very experienced in Supply Planning (incl. inventory mgmt.) Experience of planning in supply planning tools – eg Manugistics / Prolink Strong Analytical skills Masters planning methodologies, optimization etc Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies Experience in ERP (SAP) usage is a must Excellent numeric abilities; Demonstrated proficiency in Microsoft Office: Outlook, Excel</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the Role:</strong></p><br><br> <p>The Procurement Specialist will support procurement operations for the High-Speed Rail project in Egypt, focusing on MEP maintenance, IT, and general service contracts. The role is responsible for executing purchasing activities, managing supplier relationships, preparing RFQs and POs, and ensuring that all procurement operations comply with company policies, project requirements, and applicable laws.</p><br><br> <br> <p><strong>Key Responsibilities:</strong></p><br><br> <p><strong>1.Procurement Operations:</strong></p><br><br> <ul><li>Execute the end-to-end procurement cycle in compliance with company policies and procedures.</li><li>Prepare and issue RFXs, collect bids, evaluate offers, and recommend optimal sourcing solutions.</li><li>Support tenders for MEP, IT and general service categories.</li><li>Prepare and issue Purchase Orders (POs) and ensure proper documentation and approvals.</li><li>Track the status of POs, contracts, and supplier commitments to ensure on-time execution.</li><li>Maintain organized records of all procurement documentation, including contracts, POs, and supplier correspondence.</li></ul> <p><strong>2.Supplier &amp; Delivery Management:</strong></p><br><br> <ul><li>Follow up on goods and services delivery to ensure timeliness, completeness, and compliance with specifications.</li><li>Coordinate with internal departments and site teams to confirm receipt and quality of delivered items.</li><li>Monitor supplier performance, delivery accuracy, and contract fulfillment.</li><li>Maintain good relationships and continuous communication with local and international suppliers.</li></ul> <p><strong>3.Contract Support:</strong></p><br><br> <ul><li>Support the drafting and coordination of agreements between contractors, suppliers, and internal stakeholders.</li></ul> <p><strong>4.Reporting &amp; Analysis:</strong></p><br><br> <ul><li>Maintain accurate procurement data, supplier information, and financial tracking.</li><li>Support to prepare regular reports on purchase status, pending deliveries, open POs, and payment progress.</li><li>Support cost analysis and budget tracking to optimize procurement performance.</li></ul> <p><strong>Other Duties:</strong></p><br><br> <ul><li>Participate in supplier meetings, industry exhibitions, and vendor evaluations.</li><li>Identify new suppliers and cost-saving opportunities for project-related categories.</li><li>Undertake any additional tasks assigned by the Head of Procurement &amp; Contracts.</li></ul> <br> <p><strong>Qualifications:</strong></p><br><br> <ul><li>Bachelor's degree in business administration, preferred Mechanical, Electrical, Mechatronics Engineering or IT.</li><li>Proficiency in English and Arabic (spoken, written, and technical communication).</li><li>At least 1-3 years of experience in procurement, preferably in multinational, infrastructure, or industrial environments.</li><li>Proven experience in managing RfXs, PO tracking and contract administration.</li><li>Background in MEP, IT, and general procurement is highly desirable.</li><li>Solid understanding of procurement processes, supplier management, and contract administration.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word) and ERP systems.</li><li>Strong communication, negotiation, and analytical skills.</li><li>Knowledge of customs clearance, shipment tracking, and import documentation is a plus.</li><li>Strong ability to coordinate between procurement, logistics, finance, and technical teams.</li></ul><br> </div>

THIS ROLE IS COMMISSION-BASEDTHIS ROLE IS COMMISSION-BASED<br>B2B Sales Executive – UR Mall (Amazon Growth Agency) Location: Hybrid – Based in El Maadi, Cairo Employment Type: Commission-Based - highly attractive recurring commission Type: Part-Time<br>Who We Are: UR Mall is a fast-growing agency that helps brands dominate Amazon. We manage accounts end-to-end: listings, ads, logistics, performance... everything.<br>What You'll Do:Identify & reach out to high-potential brands Manage full sales cycle (prospecting → closing) Present UR Mall’s value and pitch tailored solutions Conduct market research and find qualified leads Build lasting relationships with brand owners Meet monthly targets and track performance<br>You’ll Be a Great Fit If You Have:At least 1 year of experience in sales or marketing Excellent communication & negotiation skills Confidence in client-facing roles Strong self-drive and can work independently Bonus: experience with Amazon sellers or e-commerce brands<br>Compensation ???? Commission-Based - highly attractive recurring commission You earn 10% of every closed contract Recurring commissions monthly as long as the client renews The more clients you bring, the more income you generate<br>???? Looking to kick-start your sales career? Join UR Mall and earn recurring income from every deal you close.<br>Welcome to UR Mall — Your Growth Partner on Amazon.

Job Title: Talent Partner Reports To: HR Strategic Business Partner Company: Sanad Partners Experience Required: 5–7 years<br>Job Summary:<br>We are looking for an experienced Talent Partner to join the HR team at Sanad Partners, responsible for end-to-end recruitment, onboarding, and training coordination& development across the group's affiliated entities.<br>Key Responsibilities:<br>Recruitment – Manage the full recruitment lifecycle (sourcing, screening, interviewing, offer closing) across affiliated companies.<br>Onboarding – Design and execute an effective onboarding program to ensure smooth and rapid integration of new hires.<br>Training & Development – Identify and collect training needs and coordinate development programs and professional growth initiatives.<br>Manage the full operations if the training delivery whether internal or with external vendors.<br>Maintain and manage the candidate database, coordinating with external sourcing channels as needed.<br>Requirements:<br>5–7 years of experience in recruitment / Talent Acquisition (multi-entity or group company experience preferred).multiple industries is a plus<br>Strong hands-on experience in recruitment, onboarding, and training & development.<br>Nice to have: prior experience working as freelance recruiters or external sourcing resources.<br>Excellent communication skills in both Arabic and English.<br>Ability to work across multiple entities and manage competing priorities.

Main Responsibilities<br>Own the month-end and year-end closing process. Review and approve journal entries, reconciliations, and reports prepared by junior accountants. Prepare and review tax filings (VAT, income tax, withholding tax) and ensure full statutory compliance. Support budgeting, forecasting, and variance analysis between actual and planned figures. Manage the fixed assets register and depreciation schedules. Oversee intercompany transactions and reconciliations. Identify gaps in processes and internal controls and propose improvements. Junior accountant supervision/training Act as a key point of contact with external auditors, tax authorities, and banks. Support cash flow monitoring and treasury-related tasks.<br>Job Requirements3–5 years of progressive accounting experience, preferably including senior-level responsibilities within project-based companies. Strong knowledge of IFRS, particularly IAS 2, IFRS 15, and IFRS 16, where applicable Strong hands-on experience with ERP systems, including system setup/configuration, financial reporting, reconciliations, and process optimization; experience with Odoo is preferred Advanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, financial analysis, and data reconciliation. External auditor and tax-authority communication.

AFS is Hiring | Acquiring Project Manager AFS Egypt is looking for an experienced Acquiring Project Manager to join our Delivery Management team in Cairo. In this role, you will take ownership of client project portfolios and lead the end-to-end delivery of acquiring solutions — from understanding client requirements and solution design through execution, testing, and transition to BAU. Duties & Responsibilities:Lead the design and delivery of solutions aligned with client business objectives Manage client service delivery, including risks, issues, and dependencies Work closely with clients, vendors, Product, Technology, and internal teams Prioritize and manage multiple client initiatives in a dynamic environment Lead project managers and Scrum teams to ensure successful delivery Manage multidisciplinary teams and key stakeholders Drive client initiatives from scoping and design through execution and transition Requirements:Minimum 7 years of professional experience, with strong experience in Cards & Payments and Acquiring Project Management certification such as PMP, PRINCE2, or PGMPStrong stakeholder management and communication skills Ability to engage confidently with senior business and technical stakeholders Excellent written and spoken English???? Location: New Cairo, Egypt If you are passionate about payments, client delivery, and managing complex initiatives, we would love to hear from you.

<p>Overview As Europe Customer Service Lead, this role is accountable for defining and executing the end-to-end Customer Service and Order Management strategy across Europe, spanning France, NE, UK&amp;I business units. Reporting to the Global Customer Support Lead (LG2), the role leads a large-scale, multi-year transformation agenda focused on standardizing processes, accelerating GCC adoption, deploying digital and AI-enabled capabilities, and building a scalable service model that drives superior customer experience, productivity, and revenue growth. The role provides strategic leadership for a function supporting more than $4MM in Net Revenue, 5 Market Units and approximately 100 FTEs, and millions of customer transactions across diverse markets and operating models. It is accountable for transforming fragmented, market-specific processes into a globally aligned Customer Support model, leveraging technologies such as PEP Order Engine, Process Mining (Celonis), AI, and Engage CX to drive automation, improve service outcomes, increase touchless processing, and enable data-driven decision-making. As a senior Europe Supply Chain leader, this position partners closely with Sector, Business Unit, Commercial, Planning, Logistics, Digital, and Global Customer Support teams to define future-state operating models, govern strategic transformation programs, and deliver productivity, service, and capability-building objectives. The role is responsible for driving operational excellence, establishing governance and service standards, implementing differentiated Premium+ service strategies, and unlocking step-change improvements in customer satisfaction, speed, efficiency, and cost-to-serve across the region. The position also serves as the key leader for GCC expansion, organizational capability development, and cross-market best practice deployment, ensuring Europe evolves from localized execution to a standardized, technology-enabled, globally scalable customer service capability</p><p>Responsibilities</p><p>Functional Responsibilities:</p><p>This senior management role will lead a team of Customer Service Managers who support the Customer Service Representatives (CSRs) Europe locations and business units. This role is responsible for delivering gold standard Premium customer service by ensuring day today order processing and maintaining site performance metrics using standard processes and best practices. Ensure the Customer Service function continually optimizes staffing, schedules and activities that enable timely and seamless order processing across the entire Supply Chain. Develop &amp; deploy strategy &amp; execution of premium service for Europe aligning with other sector leads for people, processes and new technology to provide an enhanced, Proactive service model - Accountable Lead the team responsible to drive end-to-end processing of customer orders &amp; case management &amp; new digital technology including AI in line with the premium + service offering and Accountable Hire, Mentor and develop Europe CCC team committed to delivering exceptional Premium service - Responsible Define and track relevant metrics across key performance indicators (KPIs) to ensure strong performance management. Work with CS Excellence lead to develop a continuous improvement culture with diligent root cause analysis. - Responsible Quickly engage with business units to identify, interpret, and set mitigation plans in place to ensure sales deliveries to all Premium customers. Respond to marketplace demands through an in-depth understanding of order processing practices and complex system technology. Initiate innovation and development of new analytics and business processes to improve service levels and drive efficiency. Identify areas for improvement and close efficiency gaps regarding customer service and order processing. Ensure support and engagement with CSRs and CSR managers while working with a potentially remote, virtual team. Develop team talent and capability build and ensure succession plans are in place</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Business/Operations Management, Engineering or applicable degree required. MBA preferred</li><li>10+ years of experience in customer service or operations, including 5+ in a senior leadership with people management role.</li><li>English Fluency both written and verbal required, Spanish would be an asset</li><li>Experience in multinational companies</li><li>Strong analytical skills and experience with service metrics, reporting, and performance management</li><li>Experience with CRM, contact center platforms, and digital service solutions</li><li>Deep understanding of customer support metrics, executive communications, and cross-functional collaboration.</li><li>Strong strategic thinking with the ability to scale operations while preserving premium service quality.</li><li>Exceptional communication, relationship-building, and stakeholder management skills.</li><li>Working knowledge of order processing and order life-cycle in a dynamic Supply Chain</li><li>Ability to positively influence teams outside of direct responsibility and across multiple business units</li><li>Working knowledge of SAP solutions</li><li>Ability to influence leadership and operate in a matrix environment</li><li>Capable of leading a remote work group and being managed by a remote manage</li><li>Utilize technical/functional knowledge that creates opportunities and solves business problems</li><li>Proficiency using PC-based applications such as Microsoft Excel, PowerPoint, Word and alternate meeting technology</li><li>Strong strategic ability</li><li>Ability to identify business issues and generate solutions</li><li>Self-starter with attention to detail</li><li>Solid verbal and written communication skills</li><li>Ability to manage multiple competing priorities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview As Europe Customer Service Lead, this role is accountable for defining and executing the end-to-end Customer Service and Order Management strategy across Europe, spanning France, NE, UK&amp;I business units. Reporting to the Global Customer Support Lead (LG2), the role leads a large-scale, multi-year transformation agenda focused on standardizing processes, accelerating GCC adoption, deploying digital and AI-enabled capabilities, and building a scalable service model that drives superior customer experience, productivity, and revenue growth. The role provides strategic leadership for a function supporting more than $4MM in Net Revenue, 5 Market Units and approximately 100 FTEs, and millions of customer transactions across diverse markets and operating models. It is accountable for transforming fragmented, market-specific processes into a globally aligned Customer Support model, leveraging technologies such as PEP Order Engine, Process Mining (Celonis), AI, and Engage CX to drive automation, improve service outcomes, increase touchless processing, and enable data-driven decision-making. As a senior Europe Supply Chain leader, this position partners closely with Sector, Business Unit, Commercial, Planning, Logistics, Digital, and Global Customer Support teams to define future-state operating models, govern strategic transformation programs, and deliver productivity, service, and capability-building objectives. The role is responsible for driving operational excellence, establishing governance and service standards, implementing differentiated Premium+ service strategies, and unlocking step-change improvements in customer satisfaction, speed, efficiency, and cost-to-serve across the region. The position also serves as the key leader for GCC expansion, organizational capability development, and cross-market best practice deployment, ensuring Europe evolves from localized execution to a standardized, technology-enabled, globally scalable customer service capability Responsibilities Functional Responsibilities: This senior management role will lead a team of Customer Service Managers who support the Customer Service Representatives (CSRs) Europe locations and business units. This role is responsible for delivering gold standard Premium customer service by ensuring day today order processing and maintaining site performance metrics using standard processes and best practices. Ensure the Customer Service function continually optimizes staffing, schedules and activities that enable timely and seamless order processing across the entire Supply Chain. Develop &amp; deploy strategy &amp; execution of premium service for Europe aligning with other sector leads for people, processes and new technology to provide an enhanced, Proactive service model - Accountable Lead the team responsible to drive end-to-end processing of customer orders &amp; case management &amp; new digital technology including AI in line with the premium + service offering and Accountable Hire, Mentor and develop Europe CCC team committed to delivering exceptional Premium service - Responsible Define and track relevant metrics across key performance indicators (KPIs) to ensure strong performance management. Work with CS Excellence lead to develop a continuous improvement culture with diligent root cause analysis. - Responsible Quickly engage with business units to identify, interpret, and set mitigation plans in place to ensure sales deliveries to all Premium customers. Respond to marketplace demands through an in-depth understanding of order processing practices and complex system technology. Initiate innovation and development of new analytics and business processes to improve service levels and drive efficiency. Identify areas for improvement and close efficiency gaps regarding customer service and order processing. Ensure support and engagement with CSRs and CSR managers while working with a potentially remote, virtual team. Develop team talent and capability build and ensure succession plans are in place Qualifications Bachelor’s Degree in Business/Operations Management, Engineering or applicable degree required. MBA preferred 10+ years of experience in customer service or operations, including 5+ in a senior leadership with people management role.English Fluency both written and verbal required, Spanish would be an asset Experience in multinational companies Strong analytical skills and experience with service metrics, reporting, and performance management Experience with CRM, contact center platforms, and digital service solutions Deep understanding of customer support metrics, executive communications, and cross-functional collaboration. Strong strategic thinking with the ability to scale operations while preserving premium service quality. Exceptional communication, relationship-building, and stakeholder management skills. Working knowledge of order processing and order life-cycle in a dynamic Supply Chain Ability to positively influence teams outside of direct responsibility and across multiple business units Working knowledge of SAP solutions Ability to influence leadership and operate in a matrix environment Capable of leading a remote work group and being managed by a remote manage Utilize technical/functional knowledge that creates opportunities and solves business problems Proficiency using PC-based applications such as Microsoft Excel, PowerPoint, Word and alternate meeting technology Strong strategic ability Ability to identify business issues and generate solutions Self-starter with attention to detail Solid verbal and written communication skills Ability to manage multiple competing priorities</p> </div>

<b>About Wego </b><p>We re on a mission to help people discover the real value of travel to inspire, to give more reasons, to make it easy for you to go. Our company was founded back in 2005, and since then, we ve imagined and created some of the most well-loved products for travelers all around the world.</p> <p>Today, Wego is used by millions of people every month people who travel for adventure, work, family, and for many other reasons. That s why we work tirelessly to make your experience of planning &amp; booking flights, hotels, and trips as seamless as possible.</p> Who the Flights Operation team is <p>The Flights Operations team is responsible for ensuring the integrity, accuracy and operational excellence of Wego's airline booking ecosystem. Working closely with airlines, GDS providers, finance, engineering and customer operations, the team safeguards ticketing quality, BSP compliance, reconciliation accuracy and commercial performance while continuously improving automation across mission-critical operational workflows.</p> The Role <p>We're looking for an experienced <strong>Flight Operations Auditor</strong> to own the end-to-end audit and settlement operations across Wego's global GDS and BSP ecosystem.</p> <p>This role is responsible for ensuring financial and operational integrity throughout the ticketing lifecycle from ticket issuance and commission validation through BSP settlement, reconciliation, ADM management and unused ticket auditing. You'll work across multiple BSP entities and GDS platforms while leading a small specialist audit team responsible for maintaining operational quality, compliance and continuous process improvement.</p> <p>Success in this role requires deep airline ticketing expertise, exceptional analytical skills and a passion for building scalable operational processes through automation.</p> What you will be working on <ul> <li> <p>Own BSP settlement and reconciliation across multiple IATA entities and GDS platforms.</p> </li> <li> <p>Lead operational audits across ticketing, commissions, ADMs and unused tickets to ensure financial accuracy.</p> </li> <li> <p>Drive automation initiatives that reduce manual effort across audit and settlement processes.</p> </li> <li> <p>Partner with airlines, IATA, BSP and internal stakeholders to resolve operational issues and improve compliance.</p> </li> <li> <p>Lead and mentor a small audit team while continuously improving operational documentation, reporting and knowledge management.</p> </li> </ul> Core Responsibilities BSP Settlement &amp; Reconciliation <ul> <li> <p>Own end-to-end BSP settlement operations across Sabre (1S), Galileo/Travelport (1G) and multiple BSP entities.</p> </li> <li> <p>Ensure timely settlement, remittance and reconciliation activities while maintaining compliance with IATA requirements.</p> </li> <li> <p>Reconcile GDS transactions against internal reporting platforms including Looker and BigQuery.</p> </li> <li> <p>Produce monthly reconciliation reporting by consolidating carrier and GDS data into accurate, deduplicated datasets.</p> </li> </ul> Agency Debit Memo (ADM) Management <ul> <li> <p>Manage the complete ADM lifecycle including validation, dispute, resolution and settlement.</p> </li> <li> <p>Investigate fare, tax, commission, pricing and Cat 35 related discrepancies.</p> </li> <li> <p>Prepare evidence-based dispute documentation in accordance with IATA Resolution 850m.</p> </li> <li> <p>Analyse recurring ADM trends and develop preventative measures to reduce financial exposure.</p> </li> <li> <p>Build and improve automation tools that streamline ADM processing and reporting.</p> </li> </ul> Unused Ticket Management <ul> <li> <p>Monitor partially used and unused tickets across GDS and LCC platforms.</p> </li> <li> <p>Track ticket validity, refund eligibility and reissue opportunities.</p> </li> <li> <p>Maintain accurate reporting on unused ticket inventory.</p> </li> <li> <p>Improve automation for ticket identification, tracking and processing.</p> </li> </ul> Commission Management <ul> <li> <p>Manage airline commission setup, validation and reconciliation.</p> </li> <li> <p>Maintain commission rules across standard, branded fare and Cat 35 Net Remit agreements.</p> </li> <li> <p>Support migration and maintenance of commission configurations across internal systems while ensuring full auditability.</p> </li> </ul> IATA &amp; BSP Governance <ul> <li> <p>Maintain IATA accreditation and BSP compliance across all supported entities.</p> </li> <li> <p>Act as the primary operational contact for BSP and airline settlement matters.</p> </li> <li> <p>Ensure compliance with industry ticketing requirements and airline-specific policies.</p> </li> </ul> Systems &amp; Access Management <ul> <li> <p>Administer GDS credentials, PCCs and operational access across platforms.</p> </li> <li> <p>Support ongoing initiatives to centralise and improve credential management through internal tooling.</p> </li> </ul> Leadership &amp; Continuous Improvement <ul> <li> <p>Lead and prioritise workload across a small operational audit team.</p> </li> <li> <p>Standardise documentation, operating procedures and knowledge management.</p> </li> <li> <p>Identify opportunities for automation and operational efficiencies across audit workflows.</p> </li> <li> <p>Produce operational reporting and insights that support continuous improvement initiatives.</p> </li> </ul> Skills and Experience <p>We're looking for someone who has:</p> <ul> <li> <p>Extensive experience working with airline ticketing operations and GDS platforms, particularly <strong>Sabre (1S)</strong> and <strong>Galileo/Travelport (1G)</strong>.</p> </li> <li> <p>Strong understanding of BSP settlement processes, IATA regulations and ADM dispute management.</p> </li> <li> <p>Deep knowledge of ticket exchanges, refunds, reissues and fare construction.</p> </li> <li> <p>Experience working with ATPCO fare categories, particularly Cat 3, 5, 12, 14, 15, 18, 27 and 35.</p> </li> <li> <p>Strong analytical capabilities with experience reconciling large operational datasets.</p> </li> <li> <p>Experience with Looker, BigQuery or similar reporting platforms.</p> </li> <li> <p>Knowledge of commission structures including Net Remit and branded fare programmes.</p> </li> <li> <p>Excellent attention to detail with strong problem-solving skills.</p> </li> <li> <p>Experience leading or mentoring operational teams.</p> </li> <li> <p>Strong communication skills with the ability to work cross-functionally across commercial, finance and&nbsp;</p></li></ul><ul><li> </li> <li> <p>Microsoft Excel</p> </li> </ul>

THIS ROLE IS COMMISSION-BASEDTHIS ROLE IS COMMISSION-BASED<br>B2B Sales Executive – UR Mall (Amazon Growth Agency) Location: Hybrid – Based in El Maadi, Cairo Employment Type: Commission-Based - highly attractive recurring commission Type: Part-Time<br>Who We Are: UR Mall is a fast-growing agency that helps brands dominate Amazon. We manage accounts end-to-end: listings, ads, logistics, performance... everything.<br>What You'll Do:Identify & reach out to high-potential brands Manage full sales cycle (prospecting → closing) Present UR Mall’s value and pitch tailored solutions Conduct market research and find qualified leads Build lasting relationships with brand owners Meet monthly targets and track performance<br>You’ll Be a Great Fit If You Have:At least 1 year of experience in sales or marketing Excellent communication & negotiation skills Confidence in client-facing roles Strong self-drive and can work independently Bonus: experience with Amazon sellers or e-commerce brands<br>Compensation ???? Commission-Based - highly attractive recurring commission You earn 10% of every closed contract Recurring commissions monthly as long as the client renews The more clients you bring, the more income you generate<br>???? Looking to kick-start your sales career? Join UR Mall and earn recurring income from every deal you close.<br>Welcome to UR Mall — Your Growth Partner on Amazon.