UI developer Jobs

We’re reinventing the market research industry. Let’s reinvent it together.<br><br>At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.<br><br>The Client Delivery team is responsible for ensuring the seamless and effective delivery of our consumer behaviour analysis to a diverse clientele, including brand manufacturers, retailers, media companies, and municipal institutions. This involves managing the flow of data collected from ongoing consumer panels, which use methods like barcode scanning, receipt capture, and loyalty card records, across a wide range of markets from food and personal care to emerging verticals like Home, DIY, and Leisure. The team acts as a crucial link between the intricate data collection processes and the client's strategic needs, translating complex consumer purchase and usage information into actionable insights.<br><br>Role Purpose:<br><br>The Client Delivery Executive ensures accurate and timely delivery of consumer data to clients. This includes attribute and report maintenance, keeping data up to date; efficient ticket execution, resolving client queries; rigorous QC execution, guaranteeing data accuracy; and fostering a strong dictionary team relationship for consistent data definitions. They translate complex data into actionable insights, providing crucial support to clients.<br><br>Key Responsibilities:<br><br>Attribution: Complete attribution maintenance for all attribute types post set up, true and false hierarchies maintenance, Attribution QC (lifting alerts and comparison mapping checks) Attribution Global: Responsible for the Global Attributes (i.ie Brand Footprint) attribution maintenance in line with the global requirements Database Outputs: Produce and deliver databases to translate our partners' requirements into reporting deliverables while providing analysis and supporting in data processing procedures related with business software. Manage the maintenance of My Worldpanel Deliverables User access & permissions: Ability to update and maintain user (s) access and permissions for all MWP contracted data; Manage the change requests and/or Company re-name actions in relation in to User Access; and ability to manage the cyclical password reset process for training and reporting accounts Operations Relationships: A strong and effective partnership within the delivery teams (attribution, coding and best spoke reports) and the Governance Leads, ensuring a timely resolution to all client delivery queries, requests or issues Process and Continuous Improvement: Responsible for the quality of the output, checking and reviewing all executions have inputted into the system correctly and on time, to the defined quality standards Team, People and Self Development:Build knowledge of the Grocery Market to ensure understanding is present for Attributes and how they should be managed Proactively developing your understanding of Clients Permissions and how this links to their final output Engage with your line manager - seeking their feedback, input and contribution to your development - act upon it appropriately and asking for advice when relevant Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible Actively participate in training programmes to develop the required skills and seeks opportunities to practice and apply what you have learned in training<br><br>What You'll Bring to Numerator<br><br>Required Skills/Experience:<br><br>Bachelors degree Professional proficiency in partner onshore language (English and French or Spanish or Portuguese) English professional proficiency - minimum B2 Level is required. Excellent written and verbal communication skills Partner management - ability to build and maintain strong relationships across regions. High knowledge of office automation in Excel - formulas Ability to make timely decisions with minor supervision Experience working in a previous Coding, product classification or reports delivery role is desirable Be able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>He should be able to operate independently to provide quality work products to an engagement, to perform complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. He should have experiences and be able to apply Oracle methodology, company procedures, and leading practices. Ability and experiences on acting as the team lead on projects will be seriously taken into consideration. The successful candidate should be able to conduct C-Level communication, effective communication with management of customer organizations. The candidate should also demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements. Ideally, the candidate should be able to demonstrate 4-5 years of experience relevant to this position including 2 years consulting experiences and holding a university degree. Ability to build rapport with team members and clients is essential. Ability to travel across MEA as needed. We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim for building sustainable relationships both internally with our colleagues, externally with our customers and the communities we are part of. What Does Oracle s Consulting Organization Do? We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA &amp; JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and maximizing their return on investment. We look at our clients business holistically to ensure business outcomes and empower continuous innovation. The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel and personality of the candidate. /A /A /A /A Career Level - N/A Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - N/A The Opportunity An exciting, high-profile opportunity exists to join Oracle Consulting s growing MEA Delivery team (internally known as the Pharos team) as a Supply Chain Consultant, Workstream Lead, Principal Consultant, or Senior Principal Consultant, depending on experience and qualifications. In this role, you will lead and deliver Oracle Fusion Cloud Supply Chain (SCM) implementations for customers across the Middle East and Africa (MEA). You will work closely with project leadership, solution architects, technical teams, and customer stakeholders to deliver successful business outcomes through Oracle Cloud applications. Key Responsibilities Collaborate with Project Managers and Solution Architects to plan and execute Supply Chain implementation workstreams. Analyze customer business requirements and translate them into scalable Oracle Fusion Cloud solutions. Map business requirements to Oracle Fusion Supply Chain capabilities and leading practices. Facilitate discovery, design, and solution workshops with customer stakeholders. Lead solution design activities and document functional specifications. Configure Oracle Fusion Supply Chain solutions and coordinate with local and offshore delivery teams. Support testing activities, including business process validation, conference room pilots, and user acceptance testing. Assess business and technical impacts of proposed solutions and provide recommendations. Oversee workstream deliverables, ensuring quality, scope, and timeline commitments are achieved. Manage data migration, cutover planning, and deployment activities for the assigned workstream. Support issue resolution during hypercare and transition activities following go-live. Partner with technical teams to provide functional guidance and business clarification for customizations, integrations, reports, and extensions. Deliver knowledge transfer sessions and enable customer teams for ongoing solution adoption and support. Contribute to customer satisfaction by delivering projects on time, within scope, and to a high standard of quality. What You ll Bring Your expertise, customer focus, and passion for innovation will help Oracle continue to be the world s leading cloud technology company. Required Qualifications Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications</strong> Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions. Excellent presentation, communication, and stakeholder management skills. Ability and willingness to travel across the MEA region as required.</p><p></p></section>

<p>JOB PURPOSE To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><p>DESCRIPTION Business Support</p><ol><li>Assist in setting up &amp; applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</li><li>Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</li><li>Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing &amp; ensure that a mitigation process is in place for critical spread sheets.</li><li>Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</li><li>Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</li><li>Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</li><li>Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</li></ol><p>Policies, Processes, and Procedures</p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ol><p>Day- to-day operations</p><ol><li>Follow the day-to-day operations related to own jobs in the Reputation, Strategic &amp; Model Risks department to ensure continuity of work</li></ol><p>Compliance</p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent.</p><p>For Officer: 1 to 3 years of relevant experience</p><p>For Senior Officer: 3 to 5 years of relevant experience</p><p>Statistics Knowledge</p><p>Certificate in IT is preferable</p><p>Basic Knowledge in Business, It Management &amp; Programming Skills</p><p>Excellent command of English and Arabic languages</p><p>Analytical skills</p><p>Advanced excel modelling skills</p><p>Must be adept in use of basic software such as MS Office, Internet and email.</p><p>Analytical Skills</p><p>Problem solving</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>JOB PURPOSE</p><br><p>To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><br><p>DESCRIPTION</p><br><p>Business Support</p><br><p>1.Assist in setting up &amp; applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</p><br><p>2.Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</p><br><p>3.Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing &amp; ensure that a mitigation process is in place for critical spread sheets.</p><br><p>4.Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</p><br><p>5.Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</p><br><p>6.Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</p><br><p>7.Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</p><br><p>Policies, Processes, and Procedures</p><br><p>8.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>9.Follow the day-to-day operations related to own jobs in the Reputation, Strategic &amp; Model Risks department to ensure continuity of work</p><br><p>Compliance</p><br><p>10.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience <br> Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.<br> For Officer: 1 to 3 years of relevant experience <br> For Senior Officer: 3 to 5 years of relevant experience <br> Statistics Knowledge <br> Certificate in IT is preferable<br> Basic Knowledge in Business, It Management &amp; Programming</p><br><p>Skills <br> Excellent command of English and Arabic languages<br> Analytical skills<br> Advanced excel modelling skills<br> Must be adept in use of basic software such as MS Office, Internet and email.<br> Analytical Skills <br> Problem solving<br></p><br><br> </div>

<ul><li><p>Designing, configuring, and maintaining network infrastructures and IT systems to ensure optimal performance, connectivity, and security.</p></li><li><p>Ensuring data security by implementing firewalls, antivirus software, and other security measures to prevent unauthorised access.</p></li><li><p>Managing and troubleshooting server environments, cloud platforms, and network systems to ensure maximum uptime.</p></li><li><p>Performing regular backups, system updates, and monitoring system performance for potential problems.</p></li><li><p>Monitoring network performance and resolving any connectivity or network issues that arise.</p></li><li><p>Collaborating with other teams to integrate new technologies and systems into the existing infrastructure.</p></li><li><p>Documenting IT procedures, configurations, and troubleshooting steps to create a knowledge base for the team.</p></li><li><p>Providing technical IT support to staff and resolving IT-related issues quickly and efficiently.</p></li></ul><p></p><ul><li><p>Monitor and maintain IT infrastructure, including server uptime, network speed, and security protocols.</p></li><li><p>Install and set up new computer systems, servers, workstations, applications, and other equipment based on company needs.</p></li><li><p>Respond to user-reported technical issues and resolve problems related to hardware, software, or network connectivity.</p></li><li><p>Perform regular diagnostics and troubleshooting to identify and fix system errors or inefficiencies.</p></li><li><p>Ensure regular backup and recovery of critical business data, setting up disaster recovery protocols when necessary.</p></li><li><p>Implement software updates, patches, and security fixes to protect systems from vulnerabilities.</p></li><li><p>Assist in migrating IT infrastructure to cloud platforms or integrating new systems into the organisation.</p></li><li><p>Maintain detailed records of network configurations, incidents, and maintenance schedules.</p></li><li><p>Keep up with industry trends and technological advancements to recommend improvements and updates to the organisation’s systems.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</p></li><li><p>3-7 years of experience in IT support, system/network administration, or a similar role.</p></li><li><p>Strong understanding of IT systems, networks, hardware, and software.</p></li><li><p>Experience with network management tools, server administration, and cloud platforms.</p></li><li><p>Knowledge of networking protocols, such as TCP/IP, DNS, HTTP, etc.</p></li><li><p>Familiarity with firewalls, VPNs, and other security systems.</p></li><li><p>Proficiency in operating systems (Windows, Linux, Mac OS), networking protocols, and system monitoring tools.</p></li><li><p>Solid knowledge of cybersecurity practices and tools in India and globally.</p></li><li><p>Experience with cloud computing platforms like AWS, Google Cloud, or Microsoft Azure.</p></li><li><p>Problem-solving skills and the ability to diagnose and resolve technical issues quickly.</p></li><li><p>Excellent problem-solving and communication skills to interact effectively with non-technical teams and end users.</p></li><li><p>Ability to work independently and as part of a team to support IT functions and projects.</p></li></ul><p></p>

<p>Are you ready to elevate your career in a dynamic and innovative environment? We are seeking a highly motivated and skilled <strong>Oracle EBS HEMS Techno-Functional Consultant</strong> to join our exceptional IT/Software Development team. This is a unique opportunity to blend your technical prowess with functional expertise, driving critical projects that impact our core operations.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Collaborate</strong> with stakeholders to gather and analyze business requirements for Oracle EBS HEMS modules.</p></li><li><p><strong>Design and configure</strong> Oracle EBS HEMS solutions, ensuring alignment with business processes and best practices.</p></li><li><p><strong>Perform technical development</strong> and customization using Oracle tools (e.g., SQL, PL/SQL, Forms, Reports, Workflow) to meet specific business needs.</p></li><li><p><strong>Conduct rigorous testing</strong> of configurations and customizations, ensuring high quality and performance.</p></li><li><p><strong>Provide expert functional and technical support</strong> for Oracle EBS HEMS, troubleshooting issues and offering timely resolutions.</p></li><li><p><strong>Lead user training sessions</strong> and create comprehensive documentation to empower end-users.</p></li><li><p><strong>Participate in system upgrades, patches, and enhancements</strong>, ensuring minimal disruption and maximum benefit.</p></li><li><p><strong>Contribute to data migration strategies</strong> and execution for HEMS-related data.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Computer Science</strong> principles coupled with deep expertise in <strong>Oracle</strong> and specifically <strong>Oracle EBS</strong>. You will leverage your proficiency in both the functional and technical aspects of EBS HEMS to deliver impactful solutions.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You will have access to continuous learning, mentorship, and opportunities to lead significant projects, expanding your expertise across various Oracle modules and advanced technologies.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team of IT professionals who are passionate about technology and innovation. We foster an environment of open communication, mutual respect, and continuous improvement. Your contributions will be recognized and celebrated.</p></li><li><p><strong>Impact:</strong> Your work will directly enhance our human resources operations, streamline processes, and provide critical data for strategic decision-making, significantly contributing to the organization's overall efficiency and success.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Skills:</strong></p><ul><li><p>Strong experience in Oracle EBS HRMS modules including Core HR, Payroll, SSHR, and Performance Management.</p></li><li><p>Ability to gather business requirements and prepare functional specifications.</p></li><li><p>Experience in Oracle HRMS configurations, Fast Formula, Workflow, APIs, and integrations.</p></li><li><p>Strong technical knowledge of SQL, PL/SQL, BI Publisher, and Oracle Interfaces.</p></li><li><p>Experience in implementation and support projects.</p></li><li><p>Minimum 5+ years of Oracle EBS HRMS Techno-Functional experience.</p></li></ul><p></p>

Job Summary We are seeking an experienced Restaurant Manager to lead operations at our upscale Indian restaurant. The role involves delivering exceptional dining and a la carte experiences while managing the overall restaurant performance, team, and guest satisfaction.<br>Key Responsibilities Oversee daily restaurant operations, ensuring high standards of food quality, service, and ambiance Manage a la carte and dining service, including table management, reservations, and guest flow Lead, train, and motivate the front-of-house and service teams Maintain excellent guest relations and handle complaints professionally Control costs, manage inventory, and achieve revenue and profitability targets Coordinate closely with the kitchen team to ensure seamless service Ensure compliance with health, safety, and hygiene standards Drive upselling and enhance the overall guest dining experience<br>Qualifications & Experience Minimum 2–5 years of experience as a Restaurant Manager in an upscale or fine-dining restaurant Proven experience in a la carte service operations Strong understanding of upscale dining standards and hospitality protocols<br>Skills & Competencies Excellent leadership and team management skills Strong guest service orientation and problem-solving ability Good financial and operational acumen Effective communication and interpersonal skills Ability to work under pressure in a fast-paced environment Passion for delivering high-quality dining experiences

Job Summary The Administration Officer is responsible for managing front office operations and providing administrative support to ensure the efficient day-to-day running of the office. The role serves as the first point of contact for visitors while coordinating administrative activities, purchase requisitions, office supplies, facilities, and vendor-related tasks. Key Responsibilities Manage the reception area and welcome visitors in a professional manner Answer and direct incoming phone calls and manage incoming/outgoing correspondence Coordinate meeting room bookings and visitor access Create and follow up on Purchase Requisitions (PRs) for office supplies and administrative requirements Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services Manage office supplies, pantry stock, and administrative inventory Coordinate office maintenance, facilities, and service requests Maintain accurate administrative records and documentation Assist in organizing meetings, events, and other administrative activities<br>Qualifications & Requirements Bachelor’s degree in business administration or a related field Minimum 3 years of experience in administration, office management, or reception Experience creating and following up on Purchase Requisitions (PRs) Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) Experience using ERP systems (SAP, Oracle, or similar) is an advantage Strong organizational, communication, and multitasking skills Professional attitude with excellent customer service skills Excellent command of written and spoken English

<p><br></p><p>Job Description * Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. *Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. * Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. * Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. * Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. * Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. * Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. * Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. * Work in coordination with all departments and ensure the flow of necessary information. * Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. * Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. * Follow the VIP procedures and greet VIP guests and bid them farewell. * Walk agency representatives and potential guests around the facility. * Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. * Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. * Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. * Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. * Support hotel sales. Is authorised to sell charged services. * Take part in the Emergency Response Teams. * Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. * Respond to guest inquiry forms and all written suggestions, complaints etc * Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. * Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. * Take part in training programmes and departmental internal communication meetings. * Due to being in direct contact with guests, must always look clean, neat and fresh. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. * Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a high school diploma.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

???? WE ARE HIRING: BICSc-Certified Trainer – Soft Services Company: EFS Facilities Services Group About EFS Facilities Services Group EFS Group is a global leader in integrated facilities management across 23 international markets, managing 75 service lines under 15 business verticals. With a diverse team of over 25,000 employees, EFS is trusted by Fortune 500 companies and government agencies worldwide. We are a people-first organization dedicated to continuous learning, digital innovation, and operational excellence.<br>Role Overview We are looking for an experienced and passionate BICSc-Certified Trainer – Soft Services to join our Center of Excellence (COE).<br>In this role, you will lead the design, delivery, and standardization of soft services training programs across our operational sites. You will ensure our front-line teams uphold the highest international standards (BICSc, ISO, COSHH) while driving the adoption of modern Learning Management Systems (LMS) and building site-level learning networks.<br>Key Responsibilities BICSc Delivery & Standardization: Design and deliver theoretical and practical training modules (cleaning protocols, COSHH, floor care, color-coding, hygiene) strictly aligned with BICSc guidelines.<br>SOP & Compliance Enhancement: Partner with Group Quality & IMS teams to update Soft Services SOPs, enforce safety standards, and integrate regulatory compliance.<br>Digital Learning & LMS: Support the rollout and site-level adoption of our LMS platforms, e-learning content, and mobile training tools.<br>Performance & ROI Tracking: Establish measurable learning outcomes, evaluate post-training field execution, and measure training ROI for key stakeholders.<br>Learning Champions Network: Build, mentor, and oversee a pool of site-level "Learning Champions" to maintain service quality and audit readiness.<br>What We Are Looking For Mandatory Certification: Active BICSc Assessor / Trainer Certification (or active BICSc License to Practice).<br>Education: Bachelor’s degree in HR, Business Administration, Hospitality, or a related field.<br>Experience: 5 to 7 years of dedicated Soft Services / L&D experience within Facilities Management, Hospitality, Real Estate, or Property Management.<br>Technical Expertise: Comprehensive knowledge of soft services operations (chemical dilution, specialized floor restoration, infection control) and adult learning methodologies.<br>Tech-Savvy: Hands-on experience with LMS administration, multimedia training tools, and digital assessments.<br>How to Apply Interested candidates meeting the BICSc certification requirements are invited to submit their updated resume to [mostafa.waheeb@efsme.com] with the subject line "BICSc Trainer – Soft Services" or apply through Whats App (01012155515)#Hiring #Job Opening #BICSc #Facilities Management #Cleaning Trainer #Talent Acquisition #HR

<p><b>Job Description</b></p><ul><li>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</li><li>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li>Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions.</li><li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li>Work in coordination with all departments and ensure the flow of necessary information.</li><li>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li>Walk agency representatives and potential guests around the facility.</li><li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</li><li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li><li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li>Support hotel sales. Is authorised to sell charged services.</li><li>Take part in the Emergency Response Teams.</li><li>Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li>Respond to guest inquiry forms and all written suggestions, complaints etc</li><li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li><li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li>Take part in training programmes and departmental internal communication meetings.</li><li>Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a high school diploma.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests, such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests , good command of German, French or Russian or Arabic is a big added value . Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

Job Summary The Administration Officer is responsible for managing front office operations andproviding administrative support to ensure the efficient day-to-day running of the office. The role serves as the first point of contact for visitors while coordinating administrativeactivities, purchase requisitions, office supplies, facilities, and vendor-related tasks. Key Responsibilities Manage the reception area and welcome visitors in a professional manner Answer and direct incoming phone calls and manage incoming/outgoingcorrespondence Coordinate meeting room bookings and visitor access Create and follow up on Purchase Requisitions (PRs) for office supplies andadministrative requirements Coordinate with Procurement, Finance, and vendors to ensure timely delivery ofgoods and services Manage office supplies, pantry stock, and administrative inventory Coordinate office maintenance, facilities, and service requests Maintain accurate administrative records and documentation Assist in organizing meetings, events, and other administrative activities<br>Qualifications & Requirements Bachelor’s degree in business administration or a related field Minimum 3 years of experience in administration, office management, orreception Experience creating and following up on Purchase Requisitions (PRs) Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) Experience using ERP systems (SAP, Oracle, or similar) is an advantage Strong organizational, communication, and multitasking skill Professional attitude with excellent customer service skills Good command of written and spoken English

<p><h4>Job summary<\/h4>\n<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR<\/li>\n<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Managing spa operations and budgets<\/strong><\/p>\n<ul>\n<li>Selects vendors for spa retail operations and managing contract agreements.<\/li>\n<li>Oversees retail product research, product selection and purchasing, product display.<\/li>\n<li>Manages supply inventories and purchasing control, including uniforms.<\/li>\n<li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<\/li>\n<li>Maintains cleanliness of spa and related areas and equipment.<\/li>\n<\/ul>\n\n<p><strong>Managing spa sales and marketing strategy<\/strong><\/p>\n<ul>\n<li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<\/li>\n<li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<\/li>\n<li>Ensures spa services are included in all property-related marketing and advertising.<\/li>\n<li>Identifies and recommends new products and product enhancements to remain competitive in the market.<\/li>\n<\/ul>\n\n<p><strong>Managing spa revenue management strategy<\/strong><\/p>\n<ul>\n<li>Monitors and manages the payroll function.<\/li>\n<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<\/li>\n<li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<\/li>\n<\/ul>\n\n<p><strong>Ensuring and delivering exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<\/li>\n<li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<\/li>\n<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<\/li>\n<li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<\/li>\n<li>Administers the performance appraisal process for direct report managers.<\/li>\n<li>Develops business goals and creates appropriate development plans.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance, and produces desired business results.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<p>Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance. Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies. Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service. Monitor adherence to hotel policies, health and safety regulations, and quality standards. Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness and operational efficiency. Handle conflict resolution and problem-solving related to guest issues or team concerns. Liaise with other hotel departments to ensure seamless coordination and communication. Prepare and maintain shift reports, including incidents, guest feedback, and operational updates. Support the management team with employee training, scheduling, and performance evaluations as needed. Ensure financial control measures such as cash handling, billing accuracy, and inventory management are followed.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in hotel management or a related hospitality role. Strong leadership and interpersonal skills. Excellent customer service and communication abilities. Ability to remain calm and decisive under pressure. Good organizational and problem-solving skills. Knowledge of hotel management software is a plus. Flexibility to work various shifts including nights, weekends, and holidays. BSC degree in Hospitality Management or relevant experience.</p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>2.1 Makes pre-arrival, mid-stay, and post-stay calls to guests to ensure needs are met.</p> <p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p> <p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p> <p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p> <p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p> <p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p> <p>2.7 Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p> <p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire, translates them into English and sends them to all of the department managers.</p> <p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p> <p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p> <p>2.12 Follows the VIP procedures and greets VIP guests and bids them farewell.</p> <p>2.13 Walks agency representatives and potential guests around the facility.</p> <p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p> <p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p> <p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p> <p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p> <p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p> <p>2.19 Predicts whether all activities and purchased equipment and belongings may harm the environment, participates in all activities organized to protect biological diversity, shares individual responsibilities to increase environmental knowledge, and carries out necessary trainings. Ensures minimum consumption of all materials and equipment currently used (paper, printed matter, etc.).</p> <p>2.20 Implements necessary warnings and departmental trainings in order to save energy inside the facility. Continues implementing decisions taken for saving energy. Predicts effects of environment and energy efficiency on purchased equipment.</p> <p>2.21 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and leads staff accordingly.</p> <p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least high school degree.</p> <p><strong>Experience:</strong> At least 4 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job. Expected to perform jobs that require experience in the field.</p></p><p></p>

Company Description Al Ashraaf Developments is a long-established Egyptian real estate company, active in the market since 1980 and spanning three generations. The organization has delivered over 230 projects across Egypt, including residential communities and commercial hubs in cities such as Badr City, Nasr City, 6th of October City, Old Cairo, New Cairo City, Obour City, and New Obour City. Beyond real estate, Al Ashraaf contributes to the energy and industrial sectors through the development of four energy stations and a factory in 10th of Ramadan City. The company is committed to innovative projects, high-quality standards, and playing a key role in shaping Egypt’s real estate future. Team members join a legacy-focused environment that values long-term growth and excellence.<br>Role Description The Reception Administrator is a full-time, on-site position based in Qesm El Obour. This role manages the front desk, greeting visitors, answering phone calls, and directing inquiries to the appropriate team members in a professional and courteous manner. Daily responsibilities include handling incoming and outgoing correspondence, maintaining visitor logs, scheduling and coordinating appointments or meeting room bookings, and organizing reception-area materials. The Reception Administrator also provides general administrative support such as filing, data entry, document preparation, and assisting with office logistics to ensure smooth day-to-day operations. Collaboration with other departments and clear communication are essential to providing an efficient and welcoming experience for both internal and external stakeholders.<br>Qualifications<br> Candidates should possess strong General Administration and Administrative Assistance skills to handle routine office tasks and support daily operations. Candidates should possess excellent Interpersonal Skills and a professional Telephone Manner to interact effectively with visitors, callers, and team members. Candidates should possess the ability to operate and maintain Office Equipment, including printers, scanners, and multi-line phone systems. Candidates should possess solid organizational and time-management skills, with attention to detail and reliability in completing tasks on schedule. Candidates should possess proficiency in basic computer applications (e.g., email, word processing, spreadsheets) and comfort working with office software tools. Candidates should possess clear spoken and written communication skills in English; Arabic language skills and prior experience in real estate or corporate office settings are beneficial. Candidates should possess a high school diploma or equivalent; post-secondary education in business administration or a related field is an advantage.

<p>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</p><p>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-190</p><p><strong>Core Responsibilities Will Include</strong></p><ul><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to front line management and operators</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing teams</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience in logistics</li><li>Experience with data analysis</li></ul>

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Administrative Officer<br>Job purpose:Support the day-to-day administrative operations of the organization by ensuring efficient office management, coordinating administrative services, maintaining records, and delivering a smooth workplace experience for employees and visitors.<br>Key accountabilities and decision ownership:Lead front office activities (visitors logs, meeting rooms schedule, and general reception activities. Supervise couriers, housekeeping, office boys and Janitors. Support the procurement and distribution of administrative consumables. Support in providing the facility stationaries and monitor their consumptions. Coordinate employee parking arrangements and address any related issues. Process shuttle transportation operations Maintain and update administrative records and filling system. Process invoices related to admin function. Support in travel arrangements requests. Maintain and update tracking sheets and reports for all administrative procedures Coordinate for creating access face ID, access cards and business cards requests. Handle reimbursement requests.<br>Must Have Technical / Professional Qualifications Bachelor's degree in Business Administration or a related field.1 to 2 years of experience in Administration, Office Management, or Facilities Administration. Good knowledge of administrative processes and office operations. Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook). Strong organizational and time management skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. High attention to detail and problem-solving skills.<br>Join our dynamic team as an Administrative Officer and contribute to our Fin Tech's mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.<br>Our values guide how we think and act - They describe what we care about the most. Customer first - It’s embedded in our design thinking and customer service approach. Open - Openness allows us to constantly improve and evolve. Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team.<br>We are changing lives by constantly striving for a better solution.