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Job Description <div> <ul> <li>Develop and implement revenue strategies for the hotel.</li> <li>Monitor competitor pricing and market trends to adjust strategies.</li> <li>Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.</li> <li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li> <li>Conduct regular performance reviews and optimize pricing and inventory.</li> <li>Mentor, coach and develop junior team members in revenue management practices.</li> <li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li> <li>Ensure reservations are well managed and coordinate with the reservations team.</li> <li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li> <li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li> <li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>1-3 years of experience in revenue management roles.</li> <li>Proven ability to work independently while also thriving in collaborative team environments.</li> <li>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</li> <li>Proficient in revenue management principles.</li> <li>Strong understanding of the distribution landscape, online travel agencies, and emerging market trends.</li> <li>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</li> <li>Being curious and open-minded.</li></ul></div>
<p>About Siemens Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.</p><p>Position Overview The Workplace Experience Coordinator (Facilities) ensures efficient day-to-day facilities operations while delivering a safe, compliant, and engaging workplace. You'll manage vendors, support employee experience, and maintain alignment with facilities strategy and organizational objectives. We have two positions at our Cairo office and based on your background and expertise, you may be matched to focus on either facilities management operations or technical aspects of workplace management.</p><p>Key Responsibilities</p><ul><li>Coordinate repairs, maintenance, and cleaning services; manage SNOW tickets within agreed SLAs</li><li>Conduct facility inspections and oversee space utilization and optimization</li><li>Manage vendor performance and communicate with external service providers</li><li>Provide front-line support for employee facility requests and engagement programs</li><li>Ensure compliance with EHS standards, government regulations, and company policies</li><li>Support emergency preparedness and handle workplace incidents</li><li>Maintain documentation, track budgets, and manage procurement and invoicing</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in Facilities Management or similar role</li><li>Strong understanding of facilities operations and vendor management</li><li>Knowledge of EHS standards and health & safety regulations</li><li>Excellent organisational and communication skills</li><li>Fluent in English</li><li>Ability to work effectively in a matrix organisation</li></ul>
<div><b>Job Description</b></div> <br> <ul> <li>Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance.</li> <li>Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies.</li> <li>Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service.</li> <li>Monitor adherence to hotel policies, health and safety regulations, and quality standards.</li> <li>Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness and operational efficiency.</li> <li>Handle conflict resolution and problem-solving related to guest issues or team concerns.</li> <li>Liaise with other hotel departments to ensure seamless coordination and communication.</li> <li>Prepare and maintain shift reports, including incidents, guest feedback, and operational updates.</li> <li>Support the management team with employee training, scheduling, and performance evaluations as needed.</li> <li>Ensure financial control measures such as cash handling, billing accuracy, and inventory management are followed.</li> </ul> <br> <div><b>Qualifications</b></div> <br> <p>Skills and Qualifications:</p> <ul> <li>Proven experience in hotel management or a related hospitality role.</li> <li>Strong leadership and interpersonal skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Ability to remain calm and decisive under pressure.</li> <li>Good organizational and problem-solving skills.</li> <li>Knowledge of hotel management software is a plus.</li> <li>Flexibility to work various shifts including nights, weekends, and holidays.</li> <li>BSC degree in Hospitality Management or relevant experience.</li> </ul> <br> <div><b>Additional Information</b></div> <br> <p>Employee benefit card offering discounted rates in Accor worldwide.</p> <p>Learning programs through our Academies</p> <p>Opportunity to develop your talent and grow within your property and across the world!</p>
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<strong>About bosta:</strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
We are looking for a Logistics OperationsSenior Coordinator with good knowledge of returned shipments and reverse logistics.<br>
The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations.<br> <strong>Job Code : </strong><br>
<span>New 2026OPER-242</span><br><br><p><b>Job Responsibilities : </b></p><br><ul>
<li>Core Responsibilities Will Include</li>
<li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li>
<li>reate and cultivate a safe working environment by identifying safety opportunities across your work area</li>
<li>Manage and train our Associates to help deliver the best service for our customers</li>
<li>Ensure that customer orders are fulfilled in line with</li>
<li>quality and safety guidelines</li>
<li>Continuously provide critical shift related information to front line management and operators</li>
</ul><br><p><b>Job Qualifications :</b></p><br><ul>
<li>Experience managing teams</li>
<li>Experience with planning, performance metrics, and process improvement</li>
<li>Preferred Qualifications</li>
<li>Experience in logistics</li>
<li>Experience with data analysis</li>
</ul><br> </div>
Company Description City Floor Decoration is the exclusive reseller of Forbo Flooring products in Egypt, offering a broad portfolio of high-end solutions for commercial environments. Partnering with a global leader with over 150 years of experience, the company delivers high-quality commercial and residential floor coverings that are environmentally friendly, functional, and design-oriented. Forbo flooring systems are closely integrated into daily life, shaping how people experience spaces at home, at work, and in public areas. Through this partnership, City Floor Decoration provides advanced surface and flooring solutions that support efficient movement of people and goods while enhancing the overall quality of life for end users. Role Description This is a full-time, on-site Senior Sales Engineer role based in New Cairo. The Senior Sales Engineer will identify and develop new business opportunities, manage key accounts, and promote Forbo flooring solutions to commercial and residential clients. Day-to-day responsibilities include conducting client meetings and site visits, preparing technical proposals and quotations, and delivering product presentations and demonstrations. The role involves providing technical guidance on product selection and installation, coordinating with internal teams to ensure timely project delivery, and supporting customers with post-sale technical inquiries. The Senior Sales Engineer will also monitor market trends, contribute to sales forecasts, and maintain accurate records in the CRM system. Qualifications Candidates should possess strong Sales Engineering and Technical Support skills to understand client requirements, design suitable solutions, and provide reliable technical guidance. Candidates should possess effective Sales capabilities, including lead generation, pipeline management, negotiation, and closing deals in a competitive market. Candidates should possess excellent Communication and Customer Service skills to build long-term relationships, deliver clear product information, and resolve issues promptly and professionally. Experience in flooring, construction materials, building finishes, or related industries is highly beneficial. Bachelor’s degree in Engineering (Civil, Architecture, or related field) or a closely related technical discipline is preferred. Proven track record in a senior sales or sales engineering role, ideally in B2B or project-based environments. Strong analytical and problem-solving abilities, with proficiency in MS Office and basic CRM tools. Ability to work on-site in New Cairo, visit customer locations, and manage multiple projects and deadlines.
We're looking for a Senior Software Engineer who is deep in one domain and good in others; someone with genuine expertise in either Salesforce development or data engineering, with the breadth and AI fluency to deliver across both.<br><br>This is a small, high-impact IT team where everyone wears multiple hats. You'll move between gathering requirements, building Salesforce solutions, designing data pipelines, and integrating systems. We expect you to be an expert in your core domain and a fast, resourceful problem-solver everywhere else.<br><br>Our philosophy on AI: We use AI products (Anthropic, Cursor, Open AI) as core working tools, not novelties. Our team has built production data pipelines, governance workflows, and system integrations using AI-assisted development. We expect you to work the same way: use AI to accelerate your breadth, while your depth provides the judgment to validate the output.<br><br>Job Responsibilities:<br><br>Own end-to-end delivery of business systems projects from requirements gathering and stakeholder workshops through development, UAT, and deployment Build and maintain Salesforce solutions (Apex, LWC, Flows, integrations with ERP and business systems) Design and operate data pipelines (Airbyte, dbt, Dagster) and maintain BI dashboards (Tableau) Write technical specifications, manage roadmap prioritization, and drive change management Use AI tools daily to accelerate development, analysis, and problem-solving Mentor team members and champion best practices across SDLC and data governance<br><br>Requirements<br><br>Minimum Qualifications:<br><br>5+ years in software engineering, business systems, or enterprise applications Strong written and verbal English communication skills Ability to gather business requirements and translate them into technical solutions Working knowledge of SQL, system integrations, and APIs (REST/SOAP) AI proficiency, you actively use AI to write code, debug, and learn new technologies. Demonstrated ability to deliver in unfamiliar technical domains<br><br>Required Skills: <br><br>Fast learner: masters new tools and domains quickly; uses AI, docs, and experimentation to self-teach Strong communicator: translates technical concepts for business stakeholders; writes clear documentation; facilitates workshops Organized: manages multiple projects without dropping balls; proactively flags risks and blockers Results-driven: measures success by business impact, not features shipped; takes ownership of outcomes Autonomous: requires minimal supervision; makes sound decisions with incomplete information; knows when to ask for help
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<span>1. JOB DETAILS: Position Title: Senior Supply Chain Consultant Grade: Reports to: ERP Manager Business Line/ Department: Solutions/IT 2.<br> JOB DIMENSIONS: Number of Staff Supervised (Direct Reports): As per approved OS Financial Responsibility: 3.<br> JOB PURPOSE: The Job Holder is Responsible to Leads functional consulting for D365 Supply Chain Management modules at Almanea, covering procurement, inventory management, warehousing, and logistics to support Almanea’s retail supply chain operations.<br> 4. Job Deliverables - Accountability Description Deliverables Supply chain business process analysis (Procurement, Inventory, Warehouse, Logistics – current & future state) Functional design documents (FDDs) for supply chain modules (P2P, inventory, warehouse, planning) Fit-Ga analysis reports (ERP standard vs supply chain requirements) Configuration & solution setups (procurement, inventory, warehouse workflows) Data migration & validation reports (inventory, suppliers, transactions) UAT testing results & business sign-off (end-to-end supply chain validation) 5.<br> Know How (applying of knowledge & skills in job tasks) Description ……….<br> Duties SCM Module Expertise • Lead configuration and implementation of D365 F&O Supply Chain modules: Procurement, Inventory, WMS, and Transportation Management.<br> • Design and optimize supply chain processes for Almanea’s retail and distribution operations.<br> • Govern data migration and master data management for supply chain entities.<br> Business Requirements & Design • Conduct requirements workshops with Supply Chain, Logistics, and Buying teams.<br> • Produce functional specifications and process flow documentation.<br> • Lead UAT and training for supply chain module workstreams.<br> Support & Continuous Improvement • Provide L2/L3 support for supply chain module incidents.<br> • Identify opportunities for supply chain process automation and system optimization.<br> • Monitor D365 SCM release updates and assesses impact for Almanea.<br> Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list.<br> Additional responsibilities may be added from time to time depending on organizational requirements.<br> QUALIFICATIONS, EXPERIENCE Minimum Qualification Bachelor’s degree in supply chain, Business, IT, or Engineering Certified in Microsoft MB-330 (D365 Supply Chain Management).<br> Minimum Experience Minimum Experience of 6–8 years in supply chain ERP consulting; 3+ years on D365 SCM or AX …….<br>. proven experience is a must.<br> Other Requirement (Skills Set) D365 F&O SCM: Procurement, Inventory, WMS, TMS Retail and distribution supply chain processes Master planning (MRP) and demand planning in D365 Warehouse management and barcode scanning integration Business process documentation and training delivery Arabic (Native/Professional) · English (Professional)</span> </div>
<h3><strong>What you will do in the first three months:</strong></h3><ul><li><p>Follow an individual development plan with your supervisor and improve your skills based on that plan.</p></li><li><p>Participate in writing the application’s business logic and covering it with tests.</p></li><li><p>Expand the rich user interface and offer ideas for improving it.</p></li><li><p>Develop data schemas and integrate with third-party services.</p></li><li><p>Optimize heavily loaded parts of the application and deal with security vulnerabilities.</p></li><li><p>Become a member of a team of professionals to achieve quality results efficiently.</p></li></ul><h3><strong>What we offer:</strong></h3><ul><li><p>Long-term career stability with a competitive salary paid in USD.</p></li><li><p>Conditions for steady career development.</p></li><li><p>Development supported by dedicated mentors and a variety of programs focused on expertise and innovation.</p></li><li><p>Private medical insurance provided after successful completion of the probationary period.</p></li><li><p>A well-equipped and cozy office supports comfort and productivity across all project stages.</p></li><li><p>Welcoming atmosphere and a friendly corporate culture.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>You will be successful in this role if you have:</strong></h3><ul><li><p>6 to 12 months hands-on experience in commercial software development.</p></li></ul><ul><li><p>B2 level of English language proficiency, both written and verbal.</p></li><li><p>Excellent knowledge of OOP and the basics of the .NET platform (.Net Framework and .Net Core).</p></li><li><p>Confident knowledge of C# syntax.</p></li><li><p>Experience with .NET Core, ASP.NET Core, CSS, HTML, JavaScript.</p></li><li><p>Good knowledge of SQL and MS SQL database, ability to use EntityFramework effectively.</p></li><li><p>Experience with Angular, React, and Unit testing (TDD, BDD) will be a plus.</p></li></ul><h3></h3><p></p>
<p>• Provide first-line IT support to ODP employees, customers, and government authorities.</p><p>• Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).</p><p>• Install, configure, and maintain computers, laptops, printers, and peripheral devices.</p><p>• Configure and manage user accounts, permissions, and access rights.</p><p>• Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.</p><p>• Perform routine health checks for IT systems and proactively identify potential issues.</p><p>• Support basic network connectivity troubleshooting and escalate complex issues when required.</p><p>• Maintain accurate IT asset inventory and lifecycle records.</p><p>• Prepare technical documentation, operational procedures, and periodic performance reports.</p><p>Ensure compliance with IT policies, security standards, and operational procedures</p><p></p>
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<p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br> </p><br><p>Every day, we rise to the challenge to make a difference and here’s how the CRM and Samples Coordinator role will make an impact:</p><br><p><u>Summary</u></p><br><p><span>The primary role of the CRM and Samples Coordinator is responsible for driving governance in customer data and HCP universe management. The role would be responsible to ensure that the Field colleagues have the required support to efficiently utilized the CRM tools in their daily interactions with the HCPs. This role will also drive the process to ensure complaint sample distribution and utilization by the field colleagues. The CRM and Samples Coordinator would be responsible to ensure that all the customer facing colleagues in the assigned geographies are equipped with the required training and skills to use their tools and to comply with sample policy. </span></p><br><p><span>KEY RESPONSIBILITIES AND FUNCTION</span></p><br><p><u>INDIVIDUAL</u></p><br><ul><li><p><span>Platform owner & administrator of CRM, issues & CR management</span></p><br></li><li><p><span>Manage the process for creation, harmonization, implementation and maintenance of data management practices for global sales force automation systems</span></p><br></li><li><p><span>Develop and implement new / enhanced commercial business processes as needed to support data management within the CRM or related systems that align with the commercial operations objectives</span></p><br></li><li><p><span>To be the gatekeeper for all global deliverables participating and managing the User Acceptance Testing (UAT) in coordination with CEx acceptance of deliverables related to CRM system.</span></p><br></li><li><p><span>Preparation of load-files reflecting cycle-plans, org structure, territory alignments, digital promotional materials in CRM system aligned with digital GTM</span></p><br></li><li><p><span>Escalation on support for CRM, collaborating with the global service teams on any agreed commitments, SLA’s, and business continuity of platform.</span></p><br></li><li><p><span>Facilitate the data mapping, management, and governance processes with commercial operations colleagues, business leaders, and IT</span></p><br></li><li><p><span>Supporting the Sales and Marketing departments for the creation of CRM-related new stakeholders in the system.</span></p><br></li><li><p><span>Working with other system owners (Veeva Vault, HCP Consent DB, Marketo, RDM) to ensure the optimal flow of information and content between platforms.</span></p><br></li><li><p><span>Customer E-permission management; collecting, verification and validation integrated with global Identity Hub platform</span></p><br></li><li><p><span>Manage Sample upload and track utilization through the CRM system</span></p><br></li><li><p><span>Ensure sample controls and policies are implemented in the markets</span></p><br></li><li><p><span>Coordinate Sample reconciliation process across assigned geographies</span></p><br></li><li><p><span>Provide training for FF regarding CRM system utilization and answering their questions for technique and system related issues.</span></p><br></li><li><p><span>Continually seek opportunities to leverage technologies & solutions pertinent to the FF and available such as collaboration tools, automated reporting and new/enhanced CRM capability.</span></p><br></li></ul><p><u>SHARED</u></p><br><ul><li><p><span>Support legal, medical, compliance & pharmacovigilance teams for the CRM related issues.</span></p><br></li><li><p><span>Partnering with the rest of the SECCD team to deliver on the collective commitments to the business</span></p><br></li><li><p><span>Partner closely with Medical and Marketing colleagues to ensure prompt and adequate approval of training contents for all products</span></p><br></li></ul><p><u><span>EXPERIENCE</span></u></p><br><ul><li><p><span>Sales and marketing experience - </span><b><span>5 years /</span> <span>Required</span></b></p><br></li><li><p><span>Pharmaceutical experience</span>- <b><span>3 years</span> / <span>Preferred</span></b></p><br></li><li><p><span>Proven understanding of field force deployment processes</span> <b><span>3 years / Required</span></b></p><br></li><li><p><span>Project management skill</span> <b><span>3 years / Preferred</span></b></p><br></li><li><p><span>Deep understanding of Field based technology</span> <b><span>3 years/</span> <span>Required</span></b></p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>
Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Telesales Team Lead, you will be responsible for leading our Telesales team in driving revenue growth through effective management of inbound and outbound sales activities. You should have a proven track record in sales leadership, exceptional strategic planning abilities, and the capability to motivate and develop a high-performing sales team.<br><br>In this role, you will :<br><br>Lead, mentor, and manage a team of Telesales professionals to achieve and exceed sales targets;Develop and implement effective sales strategies to drive revenue growth and expand the customer base;Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and retention.;Set clear performance goals, monitor individual and team metrics, and provide regular feedback and coaching to ensure continuous improvement.;Analyse market trends and competitor activities to identify new business opportunities and areas for growth;Prepare and present regular reports on sales performance, market trends, and team achievements to senior management<br><br><br>Requirements<br><br>Bachelor's degree in any relevant field Proven experience in a Telesales role, preferably within the classifieds or digital advertising industry Excellent knowledge of English;Strong understanding of sales principles and customer service practices;Excellent communication, interpersonal, and negotiation skills;Proficiency in CRM software and Microsoft Office Suite;Knowledge of the classifieds market and user behaviour;Strong leadership and team management abilities Ability to work in a fast-paced and target-driven environment;Ability to analyse sales data and market trends to inform strategy;Excellent communicator with superior people skills;Calm & Composed, and able to handle rejection;Ability to learn about products and services and describe/explain them to prospects<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities
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<span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Telesales Team Lead, you will be responsible for leading our Telesales team in driving revenue growth through effective management of inbound and outbound sales activities.<br> You should have a proven track record in sales leadership, exceptional strategic planning abilities, and the capability to motivate and develop a high-performing sales team.<br> In this role, you will : Lead, mentor, and manage a team of Telesales professionals to achieve and exceed sales targets; Develop and implement effective sales strategies to drive revenue growth and expand the customer base; Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and retention.<br>; Set clear performance goals, monitor individual and team metrics, and provide regular feedback and coaching to ensure continuous improvement.<br>; Analyse market trends and competitor activities to identify new business opportunities and areas for growth; Prepare and present regular reports on sales performance, market trends, and team achievements to senior management.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities Bachelor’s degree in any relevant field.<br> Proven experience in a Telesales role, preferably within the classifieds or digital advertising industry.<br> Excellent knowledge of English; Strong understanding of sales principles and customer service practices; Excellent communication, interpersonal, and negotiation skills; Proficiency in CRM software and Microsoft Office Suite; Knowledge of the classifieds market and user behaviour; Strong leadership and team management abilities Ability to work in a fast-paced and target-driven environment; Ability to analyse sales data and market trends to inform strategy; Excellent communicator with superior people skills; Calm & Composed, and able to handle rejection; Ability to learn about products and services and describe/explain them to prospects.<br></span> </div>
Job description Outdoor Electric Sales <br>An Outdoor Electric Sales is a field-based (70% field,30% office) technical professional responsible for driving revenue by selling electrical products, systems, or services related to UPS, Stabilizers and solar system inverters through direct client interaction. This role bridges the gap between technical engineering and commercial sales, requiring frequent travel (as per the job needed) to visit construction sites, consultants, and contractors to provide on-site technical solutions.<br>Key Responsibilities· Business Development & Lead Generation: Actively search for new clients and projects, such as Mechanical, Electrical, and Plumbing or solar installations, and convert them into sales opportunities as per the assigned sector or territory.· Technical Presentations & Demos: Conduct on-site demonstrations and presentations to explain how company electrical products meet specific client needs.· Site Inspections & Surveys: Visit project locations to perform technical surveys, assess project feasibility, and gather data for accurate proposal development.<br>· Proposal & Quotation Preparation: Collaborate with technical and proposal teams to prepare detailed commercial and technical offers.· Relationship Management: Build and maintain long-term relationships with key stakeholders, including engineering consultants, contractors, and end-users (as external) & tendering, sales operation and maintenance departments (as internal).· Sales Target Achievement: Meet or exceed assigned sales KPIs and revenue targets within a defined time frames (weekly, monthly, yearly).· Negotiation & Closing: Negotiate contract terms, pricing, and technical specifications to finalize sales agreements.· Follow up on sales orders: Follow with clients on sales orders and ensure delivery and customer satisfaction after sales. · Activity Reporting: Deliver weekly and monthly reports as per the activities assigned and the results achieved, meanwhile with the weekly, monthly & quarterly plans to his/her direct manager.<br>Job Requirements· Education: Bachelor’s degree similar field.· Experience: 3-5 years in selling electrical products.· Technical Knowledge: knowledge of operations and components of company products such as UPS and Stabilizers.· Communication Skills: Exceptional negotiation and presentation skills are essential for convincing technical experts.· Mobility: A valid driving license and personal vehicle are an asset. send cv on what's app 01033570001
Outdoor Electric Sales <br>An Outdoor Electric Sales is a field-based (70% field,30% office) technical professional responsible for driving revenue by selling electrical products, systems, or services related to UPS, Stabilizers and solar system inverters through direct client interaction. This role bridges the gap between technical engineering and commercial sales, requiring frequent travel (as per the job needed) to visit construction sites, consultants, and contractors to provide on-site technical solutions.<br>Key Responsibilities· Business Development & Lead Generation: Actively search for new clients and projects, such as Mechanical, Electrical, and Plumbing or solar installations, and convert them into sales opportunities as per the assigned sector or territory.· Technical Presentations & Demos: Conduct on-site demonstrations and presentations to explain how company electrical products meet specific client needs.· Site Inspections & Surveys: Visit project locations to perform technical surveys, assess project feasibility, and gather data for accurate proposal development.<br>· Proposal & Quotation Preparation: Collaborate with technical and proposal teams to prepare detailed commercial and technical offers.· Relationship Management: Build and maintain long-term relationships with key stakeholders, including engineering consultants, contractors, and end-users (as external) & tendering, sales operation and maintenance departments (as internal).· Sales Target Achievement: Meet or exceed assigned sales KPIs and revenue targets within a defined time frames (weekly, monthly, yearly).· Negotiation & Closing: Negotiate contract terms, pricing, and technical specifications to finalize sales agreements.· Follow up on sales orders: Follow with clients on sales orders and ensure delivery and customer satisfaction after sales. · Activity Reporting: Deliver weekly and monthly reports as per the activities assigned and the results achieved, meanwhile with the weekly, monthly & quarterly plans to his/her direct manager.<br>Job Requirements· Education: Bachelor’s degree similar field.· Experience: 3-5 years in selling electrical products.· Technical Knowledge: knowledge of operations and components of company products such as UPS and Stabilizers.· Communication Skills: Exceptional negotiation and presentation skills are essential for convincing technical experts.· Mobility: A valid driving license and personal vehicle are an asset. send cv on what's app 01033570001
<p>Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p><p>Title and Summary</p><p>Senior Customer Technical Services Analyst</p><p>Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.</p><p>Overview</p><p>The Global Customer Care team is looking for Senior Customer Technical Services Analyst to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Global Customer Care acts as a single point of contact for our external customers and internal business partners. GCC completes analysis of wide variety of customers business and technical inquiries, providing end-to-end ownership. GCC is in essence The face of MasterCard to ensure our customers receive world class support.</p><p>Purpose of job</p><p>Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications (e-mail)</p><p>Specifics</p><p>Regional Global Customer Care responsibilities:</p><ul><li>Regional Customer Support;</li><li>Basic to Intermediate understanding of Core Products - The position will be part of a global team providing fantastic Customer Support - Are you looking for a chance to start something from scratch? - Have you always been a leader of change and part of the solution? - Do you enjoy creating your own future and choosing the direction it takes?</li></ul><p>Role</p><ul><li>Provide world class support leveraging our Shared Service support model while integrating new procedures across a regional and global network</li><li>Communicate frequently and clearly with different products and understand future enhancements</li><li>Create documentation materials to be leveraged in a re-useable scalable way so that the product line can be supported on a global level with minimal effort</li><li>Serve as focal point for customer issues, concerns and requests for enhancements.</li><li>Capture detailed and accurate information about issues, concerns and enhancements.</li><li>Work with global customers to complete service inquiries about MasterCard core applications and products.</li><li>Collaborate with others in support of products, processes and problem resolution.</li><li>Demonstrate the ability to negotiate, resolve and present to internal/external customers.</li><li>Lead and/or participate in customer visits for training, education and operational support. Potential customer visits for training, education and operational support.</li><li>Simulate or recreate user issues to resolve operating difficulties.</li><li>Recommend and implement business or process improvements, while recognizing global perspectives.</li><li>Demonstrate leadership qualities, displaying mentoring ability, project leadership and delegation on an as-needed basis, follow-through, team participation and self-management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical/operations experience within financial/payments industry</li><li>Previous customer service experience required.</li><li>Experience in Card domain/operations</li><li>Must have a good understanding of Core Products (Credit/Pre-paid/Debit)</li><li>Must be familiar with Card Payment Industries (Issuer & Acquirer)</li><li>You should be able to display superior Customer Service</li><li>Should be able to handle various geographical customer challenges (EEMEA)</li><li>ISO message Knowledge / SQL is a must.</li><li>Splunk Knowledge is a plus.</li></ul><ul><li>Excellent interpersonal skills and written and verbal communication skills.</li><li>Technical and operational skills (MS Office, CRM, etc)</li><li>Advanced analytical, problem resolution and project management skills, including negotiation and conflict resolution.</li><li>Ability to adapt to a personal work style to accommodate an ever changing, diverse and global environment and to organize and prioritize multiple tasks simultaneously based on current business needs</li></ul>
<p>Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p><p>Title and Summary</p><p>Senior Customer Technical Services Analyst</p><p>Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.</p><p>Overview</p><p>The Global Customer Care team is looking for Senior Customer Technical Services Analyst to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Global Customer Care acts as a single point of contact for our external customers and internal business partners. GCC completes analysis of wide variety of customers business and technical inquiries, providing end-to-end ownership. GCC is in essence The face of MasterCard to ensure our customers receive world class support.</p><p>Purpose of job</p><p>Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications (e-mail)</p><p>Specifics</p><p>Regional Global Customer Care responsibilities:</p><ul><li>Regional Customer Support;</li><li>Basic to Intermediate understanding of Core Products - The position will be part of a global team providing fantastic Customer Support - Are you looking for a chance to start something from scratch? - Have you always been a leader of change and part of the solution? - Do you enjoy creating your own future and choosing the direction it takes?</li></ul><p>Role</p><ul><li>Provide world class support leveraging our Shared Service support model while integrating new procedures across a regional and global network</li><li>Communicate frequently and clearly with different products and understand future enhancements</li><li>Create documentation materials to be leveraged in a re-useable scalable way so that the product line can be supported on a global level with minimal effort</li><li>Serve as focal point for customer issues, concerns and requests for enhancements.</li><li>Capture detailed and accurate information about issues, concerns and enhancements.</li><li>Work with global customers to complete service inquiries about MasterCard core applications and products.</li><li>Collaborate with others in support of products, processes and problem resolution.</li><li>Demonstrate the ability to negotiate, resolve and present to internal/external customers.</li><li>Lead and/or participate in customer visits for training, education and operational support. Potential customer visits for training, education and operational support.</li><li>Simulate or recreate user issues to resolve operating difficulties.</li><li>Recommend and implement business or process improvements, while recognizing global perspectives.</li><li>Demonstrate leadership qualities, displaying mentoring ability, project leadership and delegation on an as-needed basis, follow-through, team participation and self-management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical/operations experience within financial/payments industry</li><li>Previous customer service experience required.</li><li>Experience in Card domain/operations</li><li>Must have a good understanding of Core Products (Credit/Pre-paid/Debit)</li><li>Must be familiar with Card Payment Industries (Issuer & Acquirer)</li><li>You should be able to display superior Customer Service</li><li>Should be able to handle various geographical customer challenges (EEMEA)</li><li>ISO message Knowledge / SQL is a must.</li><li>Splunk Knowledge is a plus.</li></ul><ul><li>Excellent interpersonal skills and written and verbal communication skills.</li><li>Technical and operational skills (MS Office, CRM, etc)</li><li>Advanced analytical, problem resolution and project management skills, including negotiation and conflict resolution.</li><li>Ability to adapt to a personal work style to accommodate an ever changing, diverse and global environment and to organize and prioritize multiple tasks simultaneously based on current business needs</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p><strong>Pastry and Bakery Production:</strong> Oversee the preparation and production of all pastry items, including cakes, cookies, pastries, bread, and other baked goods. Ensure all recipes are followed precisely and items are produced to the highest standards in terms of taste, texture, and appearance. Create and innovate new desserts, pastries, and bakery items in line with seasonal or special event menus. Maintain consistency in quality and presentation of all baked goods. Prepare items in bulk when necessary, such as for events or special orders.</p><p><strong>Section Management:</strong> Organize and manage the pastry section of the kitchen, ensuring all equipment, ingredients, and tools are in good working order and ready for use. Oversee the stock levels of ingredients used in pastry production, ensuring timely orders to avoid shortages. Supervise the preparation of garnishes and decorations to complement the presentation of desserts. Ensure that food safety standards and health regulations are strictly followed in the pastry section.</p><p><strong>Creativity and Innovation:</strong> Stay updated with trends in pastry and baking, incorporating new ideas and techniques into the menu when appropriate. Work with the culinary team to develop creative and seasonal dessert menus that reflect the restaurant's concept and customer preferences. Contribute ideas for themed events or special occasions that require custom pastry and bakery products.</p><p><strong>Team Leadership and Training:</strong> Supervise, train, and motivate junior pastry chefs or assistants within your section, ensuring they are skilled and knowledgeable in pastry techniques. Provide constructive feedback and ensure team members adhere to the kitchen s standards of hygiene, safety, and efficiency. Train junior associates in the proper preparation, decoration, and presentation of baked goods and desserts.</p><p><strong>Quality Control:</strong> Regularly check the quality of the pastries, desserts, and baked goods before they leave the kitchen. Ensure that each dish is visually appealing and meets the standards expected by the establishment. Review and adjust recipes as needed to maintain the best quality, flavor, and consistency.</p><p><strong>Health & Safety Compliance:</strong> Ensure that all work surfaces, equipment, and kitchen areas are kept clean and sanitized at all times. Follow proper food handling, storage, and sanitation procedures to prevent contamination. Ensure the pastry section adheres to all food safety, hygiene, and health regulations, including allergen management.</p><p><strong>Inventory and Supply Management:</strong> Manage inventory for the pastry section, ensuring that all necessary ingredients and supplies are ordered in advance and stored properly. Work with the kitchen manager or purchasing team to order supplies and keep track of stock levels. Assist with inventory counts and monitor ingredient usage to minimize waste.</p><p><strong>Collaboration:</strong> Work closely with other kitchen departments and service team, to ensure smooth operations and coordination during service. Communicate effectively with the front-of-house team to ensure that orders for desserts and pastries are delivered on time. Participate in menu planning and recipe development, contributing ideas for new pastry items or modifications to existing ones.</p><p><strong>Equipment Maintenance:</strong> Ensure that all pastry-specific equipment is properly maintained and used correctly. Report any damaged or faulty equipment to the appropriate person for repair or replacement. Keep track of equipment usage and report when items need to be replaced or repaired.</p><p><strong>Record Keeping and Reporting:</strong> Keep accurate records of recipes, production levels, and food safety logs for the pastry section. Report any issues related to supplies or kitchen operations to the Sous Chef or Executive Chef. Assist with budgeting and cost control in the pastry section to ensure profitability.</p><p><strong>Additional Responsibilities</strong> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 2 years of pastry / bakery experience in supervisory culinary role, preferably in a high-end restaurant or a luxury hospitality environment.</li><li>Culinary degree / diploma or equivalent professional training from a reputable culinary school preferred.</li><li>In-depth knowledge of baking techniques, pastry decoration, and dessert preparation.</li><li>Creative flair for developing and presenting new pastry items and desserts.</li><li>Strong leadership skills to supervise and train junior pastry associates.</li><li>Knowledge of health and safety standards, including food hygiene regulations.</li><li>Ability to work under pressure in a fast-paced kitchen environment.</li><li>Strong attention to detail, particularly in presentation and quality control.</li><li>Willingness to work flexible hours, including nights, weekends, and holidays.</li><li>Ability to stand for long periods, often in a fast-paced, hot kitchen environment.</li><li>Ability to lift and carry heavy items, such as large batches of dough, baking sheets, or trays.</li><li>Good manual dexterity to handle delicate pastry work and intricate decorations.</li><li>Ability to work early mornings or late nights, as baking often requires shifts outside regular hours.</li><li>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities Food Preparation and Cooking: Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant. Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed. Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation. Work with the kitchen team to ensure that dishes are cooked and delivered promptly. Station Management: Manage the section efficiently, ensuring it runs smoothly throughout service. Ensure that all ingredients are available and prepped in your section before service begins. Maintain a clean, organized, and safe working environment in your section. Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly. Quality Control: Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency. Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction. Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines. Leadership and Supervision: Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices. Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen. Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station. Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef. Health & Safety Compliance: Ensure the kitchen complies with all food safety and hygiene regulations. Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination. Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment. Follow health and safety protocols to minimize hazards and ensure a safe work environment. Inventory and Stock Control: Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out). Track inventory levels and ensure that ingredients are used efficiently to minimize waste. Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time. Collaboration and Communication: Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations. Coordinate with other chefs to ensure that orders are completed on time and to the required standard. Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience. Training and Development: Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends. Participate in training sessions, both formal and informal, to enhance your culinary abilities. Be open to feedback and actively seek ways to improve performance and efficiency. Maintenance of Equipment: Ensure that all kitchen equipment and tools are used properly and are well-maintained. Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly. Keep your section's tools and equipment clean and in good working order. Additional Responsibilities Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development & Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment. Culinary diploma or equivalent professional training from a reputable culinary school preferred. Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen. Good understanding of kitchen operations, food safety, and hygiene standards. Ability to work in a fast-paced, high-pressure environment. Strong leadership and communication skills. Attention to detail and a commitment to maintaining quality and consistency. Willingness to work flexible hours, including nights, weekends, and holidays. Physical Requirements Ability to stand for long periods and work in a fast-paced kitchen environment. Comfort working with hot equipment, sharp knives, and heavy kitchen tools. Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</p><p></p></section>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<h4>What you'll be doing</h4>
<p>We are seeking an IT Support Associate (Workplace Technology Associate) to deliver exceptional technical support and service management across Chalhoub’s workplace technology ecosystem. This role is integral to ensuring that all employees experience reliable, secure, and efficient technology services across our offices and retail environments.</p>
<p>The Workplace Associate will manage the resolution of incidents and requests within the End User Computing (EUC) and Workplace Technology team, provide escalation support, and oversee vendor performance for IT, AV, telephony, and print infrastructure. This role requires a proactive problem-solver who can balance hands-on technical expertise with vendor and stakeholder management, driving continuous improvement and ensuring compliance with SLAs, KPIs, and Chalhoub’s service standards.</p>
<h4>Infrastructure & Technology Support</h4>
<ul>
<li>Setup of and support of all retail shops, including POS, printer, barcode scanner, and basic application support.</li>
<li>Troubleshoot and resolve issues with Point-of-Sale (POS) systems, inventory management, PCs, printers, phones, and networks for store staff.</li>
<li>Windows/macOS devices, iOS/Android, handheld devices, conferencing platforms (Zoom, MS Teams), and connectivity tools (VPN, broadband, 5G, LAN/WAN, Wi-Fi).</li>
<li>Conduct planned preventative maintenance with vendors to resolve recurring issues.</li>
<li>Demonstrate knowledge in designing, installing, and maintaining workplace hardware and workstations.</li>
<li>Onsite travel between Corporate Office, Stores, Warehouse, and CADF.</li>
</ul>
<h4>Vendor & Partner Management</h4>
<ul>
<li>Oversee external technology vendors to ensure compliance with KPIs and SLAs.</li>
<li>Manage vendor resources for operational projects, installations, and decommissions.</li>
<li>Collaborate closely with Service Desk, NOC, Network Engineering, and Service Operations teams.</li>
</ul>
<h4>Operations & Reporting</h4>
<ul>
<li>Maintain compliance with risk, security, and change policies.</li>
<li>Provide regular reporting on EUC operations, vendor performance, and status updates.</li>
<li>Support budgeting for territory-related OPEX and technology asset lifecycle, including procurement.</li>
</ul>
<h4>Continuous Improvement & Leadership</h4>
<ul>
<li>Identify and implement methods to improve EUC team efficiency and effectiveness.</li>
<li>Analyze ticket data and user feedback to address recurring issues.</li>
<li>Mentor and coach Workplace Associates, acting as an escalation point.</li>
<li>Collaborate with leadership to adopt innovative technologies and streamline processes.</li>
</ul>
<h4>Customer Experience</h4>
<ul>
<li>Serve as regional point of contact for escalations, ensuring timely resolution.</li>
<li>Build trust and maintain close working relationships with stakeholders across the business.</li>
<li>Contribute to employee NPS by delivering proactive, reliable, and customer-focused service.</li>
</ul>
<h4>Store Openings, Closures & Renovations</h4>
<p>Support workplace technology activities for new store openings, closures, relocations, and renovations, ensuring all required IT equipment, connectivity, POS devices, printers, scanners, handhelds, and related workplace technology are prepared, installed, tested, recovered, or decommissioned as required.</p>
<p>Coordinate with Retail Operations, Store Planning, Projects, vendors, Service Desk, Network, and other Tech teams to ensure technology readiness, clear ownership of actions, timely escalation of blockers, and smooth handover during go-live, closure, or renovation milestones.</p>
<h4>E-Invoicing / E-Receipt Support</h4>
<ul>
<li>Support E-Invoice and E-Receipt incidents and requests by ensuring correct categorization, country/location selection, routing, prioritization, and escalation based on business impact and country-specific requirements.</li>
<li>Assist with operational issues related to invoice integration, GS1, invoice extraction, receipt processing, and other related workflows, while working with Service Management and ITSM teams to improve routing logic, subcategory-based priority rules, and reporting visibility.</li>
</ul>
<h4>What you’ll need to succeed:</h4>
<h4>Experience & Background</h4>
<ul>
<li>0-3 years of IT support and workplace technology experience in enterprise or multi-site environments for retail.</li>
<li>Strong break/fix expertise across Windows 10/11, macOS, laptops, desktops, mobile devices, and printers.</li>
<li>Experience supporting mobile devices, broadband/5G connectivity, and remote access tools.</li>
<li>Familiarity with Active Directory, Microsoft Intune, Entra, MDM platforms including Apple Business Manager, and asset management.</li>
<li>Proven skills in vendor management and service delivery oversight.</li>
</ul>
<h4>Technical Skills</h4>
<ul>
<li>Knowledge of workplace technology infrastructure, including AV systems, telephony, Wi-Fi, LAN, and WAN networks.</li>
<li>Hands-on experience with VPNs, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise mobility solutions.</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and conferencing platforms such as Zoom, Teams, and Google Meet.</li>
<li>Strong troubleshooting, prevention, and problem-solving skills.</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>ITIL Foundation, A+.</li>
<li>Microsoft certifications (MCSE/MCSA).</li>
<li>Cisco Certifications (CCNA, CCNP).</li>
<li>Hardware certifications (HP, Apple, Lenovo).</li>
</ul>
<h4>Core Competencies & Values</h4>
<ul>
<li>Adjust communication styles to meet stakeholder needs with clarity and impact.</li>
<li>Recognize and embrace diverse perspectives in problem-solving.</li>
<li>Remain resilient and optimistic in challenging situations.</li>
<li>Prioritize customer needs in all decisions, creating tailored solutions.</li>
<li>Exhibit critical thinking and sound judgment in resolving complex issues.</li>
<li>Support talent development and foster a collaborative culture.</li>
</ul>
<h4>Soft Skills</h4>
<ul>
<li>Excellent communication and stakeholder management with a customer-first approach.</li>
<li>Ability to multitask in high-pressure, project-based environments.</li>
<li>Strong analytical mindset with focus on continuous improvement.</li>
<li>Professionalism, discretion, and ability to mentor peers effectively.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<strong>Job Requisition ID: </strong>180964<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role:<br><br></strong><ul><li>The Visual Merchandiser's role is to implement and maintain the M&S brand image in-store, ensuring visual consistency and providing an inspirational shopping experience. They play a critical role in strategizing and executing visual displays both in-store and in windows, contributing to the store's advertising, marketing, and sales efforts. The role involves close collaboration with store colleagues and the Regional Visual Merchandising Manager to maintain brand consistency and meet commercial standards.<br><br></li></ul><strong>What You Will Do:<br><br></strong>Visual Merchandising Implementation<br><br><ul><li>Accurately implement all company Visual Merchandising policies.</li><li>Implement easy to shop store grids.</li><li>Create well-styled mannequins in line with the styling policy.</li><li>Use appropriate styling techniques and visual elements for customer segmentation.</li><li>Ensure excellent visual standards across all Business Units and Windows.<br><br></li></ul>Seasonal and Event Launches<br><br><ul><li>Implement seasonal launches and events on time and on brand.</li><li>Be aware of store and company best sellers.</li><li>Maintain an awareness of competitor activities and trends in Visual Merchandising.</li><li>Work and communicate regularly with store colleagues and Regional VM Manager to ensure brand consistency.</li><li>Deliver effective seasonal launches and events.<br><br></li></ul>Window Display and Corporate Initiatives<br><br><ul><li>Implement window display guidelines on time and on brand.</li><li>Ensure effective implementation of corporate initiatives in stores.</li><li>Maintain and adhere to VM checklists.</li><li>Execute marketing initiatives in stores.</li><li>Liaise with Store Managers daily for updates on VM processes and requirements.<br><br></li></ul><strong>Required Skills To Be Successful:<br><br></strong><ul><li>Proficient in visual merchandising and styling techniques.</li><li>Strong communication and collaboration skills with various stakeholders.</li><li>Ability to manage seasonal and event-based merchandising projects.</li><li>Awareness of market trends and competitor activities in visual merchandising.<br><br></li></ul><strong>What Qualifies You For The Role:<br><br></strong><ul><li>Bachelor's degree or diploma in sales, marketing, or a related field.</li><li>Postgraduate degree in marketing, visual merchandising, or retailing with 2–5 years of related experience.</li><li>3+ years of experience in visual merchandising.</li><li>Exhibiting leadership, strong business acumen, and communication skills with partners at all levels.<br><br></li></ul><strong>About Al-Futtaim Group Real Estate<br><br></strong>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br><strong>About Al-Futtaim Malls<br><br></strong>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br><strong>About Al-Futtaim Engineering & Technologies<br><br></strong>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.