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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You will be responsible for the creation of process orders, managing and executing orders for Bulk & Raw ingredient materials for the plant, and maintaining floor & system inventory accuracy. Through this you will provide an uninterrupted supply of materials for the manufacturing process while preventing waste & following all policies and procedures of the company.</p><p>How you will contribute</p><p>You will: Work effectively with internal (production & supply planning teams, procurement, plant warehouse & logistics teams, plant BD-business development and other multi-functional resources) & external stakeholders (suppliers, transportation, vendors etc.) to ensure consistent and reliable supply of materials for production use in accordance to our standards, procedures and protocols. Proactively and timely report any production or Vendor/shipping/carrier issues, and enlist supplier, transporter, planning teams to pre-empt any business impact and/or accommodate changes production and/or delivery schedules as appropriate. Execute MRPs-Material requirement planning systems, Defining & maintaining boundaries and parameters, Materials call offs processes; RM/PM raw & packing materials and finish product supply chain set up for new products in collaboration with BD; Vendor conformance to schedule, Build self and other Key User s capability on SAP planning systems; Manage inventory for RM & PM and FP as per KPI targets, Plant DMS participation and alignment for Operational excellence, Support IBP preparation & dashboard completion, Adhering to Manufacturing compliance and governance standards. Adopt IL6S-Integrated Lean 6 sigma ways of working and standard work processes and own one or more Pillar systems/ processes at the site/ area level. Actively participate in SN-Supply Network pillar activities and lead systems and projects to drive Supply Chain Loss Analysis and elimination; work on Supply Network capabilities to drive value and loss elimination.</p><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant work experience in material planning, demand planning, inventory management & handling, purchasing, and/or Forecasting, Computer proficiency (MS Office to include Word, Excel, PowerPoint) & experience in ERP (SAP) systems Excellent communication skills (Verbal and Written), Analytical & Problem solving skills, strong collaboration and relationship management skills.</p><p>More about this role</p><p>What you need to know about this position: Leading MRP-Material Requirement Planning, Defining & maintaining RMPM master data, boundaries and parameters PO issuance, Materials call offs processes, follow ups with suppliers and relevant internal stakeholders from procurement and warehouses Proactively and timely report any production or Vendor/shipping/carrier issues, and enlist supplier transporter, planning teams to pre-empt any business impact and/or accommodate changes production and/or delivery schedules as appropriate. Executing RM/PM & FG supply chain set up of new products in collaboration with BD Monitoring Vendor conformance to schedule in new projects launches leading the Phase-in Phase-out and write-off analysis, reporting, and execution in new project launches Managing the Monthly Provision, GIT, DIOH, Adoption and OTIF reports Building self and other Key User s capability on planning systems; Manage inventory for RM & PM, attend DMS as participation and alignment for Operational excellence, Support IBP preparation & dashboard completion. Adopting IL6S-Integrated Lean 6 sigma ways of working and standard work processes and own Pillar systems/ processes at the site/ area level. WH core team capability building on IL6S tools and concepts. Actively participating in SN-Supply Network pillar activities and lead systems and projects to drive Supply Chain Loss Analysis and Elimination. Managing production plans Responsible for lines RCCP Responsible for short term production planning. Monitoring weekly production plan adherence, owning CTS KPI.</p><p>Education / Certifications: Bachelor's degree in engineering, logistics, supply chain, business or any related field</p><p>Job specific requirements: 3-4 years of relevant experience SAP MRP & APO user High Analytical skills Advanced Excel user Team Player with high Stakeholders management skills.</p><p>Travel requirements: None</p><p>Work schedule: Full-Time</p><p>No Relocation support available</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Relevant work experience in material planning, demand planning, inventory management & handling, purchasing, and/or Forecasting,</li><li>Computer proficiency (MS Office to include Word, Excel, PowerPoint) & experience in ERP (SAP) systems</li><li>Excellent communication skills (Verbal and Written),</li><li>Analytical & Problem solving skills,</li><li>strong collaboration and relationship management skills.</li><li>3-4 years of relevant experience</li><li>SAP MRP & APO user</li><li>High Analytical skills</li><li>Advanced Excel user</li><li>Team Player with high Stakeholders management skills.</li></ul><p></p></section>
Role Purpose:The Administrative Assistant will serve as a key point of contact for TSFE’s front office and administrative operations, ensuring a professional, well-organized, and efficient office environment. The role combines front-office management, administrative coordination, executive support, scheduling, correspondence, visitor management, and coordination with internal and external stakeholders, including governmental entities. The successful candidate will represent TSFE in a professional and welcoming manner and will be expected to demonstrate excellent communication skills, fluency in English, strong business etiquette, discretion, attention to detail, and the ability to manage multiple priorities with a high degree of professionalism. This position is particularly suited to a highly organized and presentable professional who is confident dealing with senior management, government representatives, external partners, visitors, and service providers.<br>KEY RESPONSIBILITIES:1. Front Office & Reception Management Serve as the first point of contact and professional representative of TSFE for visitors, partners, and external stakeholders. Welcome and assist visitors in a professional, courteous, and efficient manner. Answer, screen, and direct incoming telephone calls and inquiries. Manage incoming and outgoing correspondence and communications. Maintain a professional, organized, and welcoming reception and front-office environment. Coordinate visitor access and meeting arrangements as required. Maintain up-to-date contact lists and relevant administrative records.2. Administrative & Office Management Provide comprehensive administrative support to managers and employees. Coordinate the day-to-day administrative activities of the office. Prepare, format, distribute, and follow up on emails, letters, memos, forms, reports, and other official correspondence. Develop and maintain an effective electronic and physical filing and document management system. Maintain accurate administrative records and ensure documents are properly organized and accessible. Monitor office requirements and coordinate the procurement of office supplies and services. Research suppliers, products, and service providers and support the evaluation of available options. Coordinate with internal departments and external service providers to ensure smooth office operations. Support office-related procedures, policies, and administrative activities.3. External Stakeholder Coordination Act as an administrative coordination point with governmental entities and external stakeholders, as assigned. Coordinate correspondence, appointments, meetings, documentation, and follow-ups with relevant governmental and external parties. Ensure timely communication and follow-up on administrative requests and requirements. Maintain organized records of communications, submissions, appointments, and follow-up actions. Handle sensitive and official information with professionalism, confidentiality, and discretion. Represent TSFE appropriately when communicating with external and governmental stakeholders.4. Scheduling & Calendar Management Provide real-time scheduling and administrative support to management and relevant teams. Coordinate meetings, appointments, and conference calls. Manage calendars and ensure appropriate scheduling and follow-up. Identify and prevent scheduling conflicts. Prepare meeting logistics, including rooms, attendees, materials, and required arrangements. Coordinate meeting invitations and follow-up communications.5. Travel & Logistics Coordinate domestic and international travel arrangements, including:Flight bookings Hotel reservations Ground transportation Meeting arrangements Restaurant reservations Prepare and organize travel itineraries and relevant documentation. Coordinate travel requirements with employees, managers, travel providers, and external parties. Ensure travel arrangements are completed accurately and in a timely manner.6. Communication & Correspondence Draft, proofread, format, and distribute professional correspondence and administrative documents. Ensure communications are clear, accurate, professional, and appropriately presented. Maintain a high standard of written and verbal communication in English and Arabic, where applicable. Handle confidential and sensitive information appropriately. Follow up on outstanding communications and administrative actions to ensure timely completion.7. General Support Provide administrative support for projects, meetings, events, and other organizational activities. Assist with office-related coordination and administrative matters as required. Support HR and management with administrative activities when needed. Maintain a high level of responsiveness and professionalism when dealing with internal and external stakeholders. Perform other administrative duties reasonably assigned in support of TSFE’s operations. CANDIDATE PROFILE:We are looking for a highly professional, polished, and proactive administrative professional who can confidently operate in a fast-paced environment and interact with senior stakeholders and governmental entities. The ideal candidate should be:Highly presentable and professional, with excellent business etiquette. Fluent in spoken and written English, with strong professional communication skills. Highly organized, detail-oriented, and structured in their approach to work. Confident and comfortable communicating with senior management, government representatives, and external stakeholders. Proactive, resourceful, and capable of working independently. Able to manage multiple priorities while maintaining a high level of accuracy. Discreet and trustworthy when handling confidential and sensitive information. Technologically proficient and comfortable working with multiple digital systems and platforms. Able to represent TSFE professionally in all interactions.<br>EDUCATION & EXPERIENCE:Bachelor’s degree in business administration, Management, Communications, Public Administration, or a related field.5+ years of relevant experience in administrative support, office administration, executive administration, office management, or a similar role. Previous experience dealing with government entities, public-sector organizations, or external institutional stakeholders is highly desirable. Previous experience in a professional corporate, investment, governmental, or multinational environment is an advantage. Proven experience managing multiple administrative responsibilities and priorities simultaneously. KNOWLEDGE, SKILLS & COMPETENCIES:Communication & Professionalism Excellent English communication skills, both written and verbal. Excellent interpersonal and stakeholder-management skills. Professional presence, strong business etiquette, and a high level of personal presentation. Ability to communicate confidently and appropriately with senior executives and external stakeholders. Organization & Administration Strong knowledge of modern office administration and office management practices. Exceptional organizational skills and attention to detail. Excellent time-management and prioritization skills. Proven ability to meet deadlines and follow through on commitments. Strong follow-up and coordination skills. Technology & Digital Skills Advanced proficiency in Microsoft Office, particularly:Microsoft Word Microsoft Excel Microsoft Power Point Microsoft Outlook Ability to prepare high-quality, professionally formatted documents, presentations, reports, and correspondence. Strong ability to manage electronic files, calendars, correspondence, databases, and digital records. Professional and presentable. Discreet and trustworthy. Calm and professional under pressure. Strong problem-solving and decision-making abilities. Team-oriented while capable of working independently. Strong sense of ownership and responsibility.
<ul><li><p> Monitor the daily operation of the Odoo ERP system.</p></li><li><p> Provide user support and respond to inquiries.</p></li><li><p> Monitor data quality and ensure data accuracy.</p></li><li><p>Coordinate with the ERP vendor to troubleshoot issues and support system enhancements.</p></li><li><p>Train employees on how to use the Odoo ERP system.</p></li><li><p>Follow up on the implementation and performance of sales, purchasing, inventory, production, and accounting processes within the ERP.</p></li><li><p>Prepare periodic reports and monitor overall system performance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Suitable academic qualifications.</p></li><li><p> 3 years of experience using Odoo ERP or a similar ERP system.</p></li><li><p> Good understanding of business processes, including sales, purchasing, inventory, production, and financial reporting.</p></li><li><p> Proficiency in Microsoft Excel.</p></li><li><p> Strong communication and problem-solving skills.</p></li><li><p> Experience in the FMCG industry is preferred.</p></li></ul><p></p><p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the utilities drafting and shop drawing team for UAE infrastructure projects. Lead utilities drafting, technical review, coordination, and full ownership of utilities shop drawings from IFC review until consultant approval and site release. Ensure utility drawings are accurate, constructible, coordinated with roads and structures, compliant with authority requirements, and issued according to the submission programme. Scope of Work Stormwater Sewerage Potable water Irrigation Firefighting Electrical ducts Telecom ducts Street lighting ITS ducts Utility corridors Manholes Chambers Gullies Catch basins Valve chambers Duct banks Crossings Utility protection Diversions Relocation works NOC support drawings Key Responsibilities Lead the utilities shop drawing team and distribute work to senior engineers, engineers, junior engineers, draftsmen, and Civil 3D modellers. Prepare, draft, amend, or correct utility drawings when required. Review and approve internal utilities shop drawings before submission. Control preparation of utility layouts, profiles, long sections, cross sections, chamber details, manhole schedules, valve chamber details, duct bank sections, protection details, and setting out drawings. Review gravity networks for slopes, invert levels, cover, flow direction, manhole depths, pipe sizes, tie-ins, and constructability. Review pressure networks for alignment, fittings, valves, chambers, thrust blocks, air valves, washouts, and protection details. Review dry utility networks, including electrical, telecom, street lighting, ITS, duct banks, crossings, chamber locations, and corridor coordination. Check utility interfaces with road levels, pavement layers, kerbs, gullies, catch basins, road grading, and proposed surface levels. Coordinate utilities with roads, structures, bridges, underpasses, retaining walls, culverts, pumping stations, foundations, temporary works, and existing services. Identify utility clashes, insufficient cover, incorrect invert levels, slopes, chamber conflicts, authority conflicts, and non-constructible details. Prepare or review RFIs related to utility conflicts, missing information, authority requirements, design gaps, and site constraints. Review consultant comments and ensure proper closure in revised drawings. Control the utilities drawing submission programme. Maintain and review drawing trackers, comments logs, RFI logs, submission records, approval status, and pending information registers. Guide engineers and draftsmen on utility drafting, profile preparation, chamber detailing, CAD standards, revision control, and authority requirements. Conduct internal quality checks. Coordinate with the roads team. Coordinate with the structures team. Monitor team productivity and deliverables. Train and develop junior engineers and draftsmen. Ensure no utility drawing is submitted or issued without checking, coordination, traceability, and technical acceptance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Software Requirements</b></li><li>AutoCAD Good level (Mandatory)</li><li>Civil 3D Basic level (Preferred)</li><li>MS Excel</li><li>Navisworks or clash review software (Preferred)</li><li><b>Minimum Qualifications</b></li><li>Bachelor's degree in Civil Engineering.</li><li>10 15 years of experience in utilities shop drawings, utility coordination, or infrastructure technical office work.</li><li>Minimum 3 years in a senior review or team lead role.</li><li>UAE or GCC infrastructure experience (Preferred).</li><li>Strong experience with road interface.</li></ul><p></p></section>
<ul data-start="4358" data-end="7054"><li data-section-id="i3youi" data-start="4358" data-end="4491"><p>Lead and manage the entire civil construction scope for EHV substation projects from mobilization to completion and handover.</p><p> </p></li><li data-section-id="1qtfumu" data-start="4720" data-end="5032">Plan, supervise and control all civil site activities including\:<ul data-start="4789" data-end="5032"><li data-section-id="slmzgp" data-start="4789" data-end="4834">Site preparation and temporary facilities</li><li data-section-id="118qe0b" data-start="4837" data-end="4863">Earthworks and grading</li><li data-section-id="vokvir" data-start="4866" data-end="4911">Foundations and structural concrete works</li><li data-section-id="u9axwm" data-start="4914" data-end="4974">Buildings, trenches, duct banks and underground services</li><li data-section-id="1jqlbnq" data-start="4977" data-end="5032">Roads, paving, drainage and external infrastructure</li></ul></li><li data-section-id="8i736k" data-start="5033" data-end="5214"><p>Coordinate closely with electrical, MEP and commissioning teams to ensure proper interface management and avoid delays to equipment installation and energization milestones.</p><p> </p></li><li data-section-id="vbyb9s" data-start="5514" data-end="5671">Manage and supervise civil subcontractors, construction engineers, foremen and supervisors to ensure productivity, quality and adherence to schedule.</li><li data-section-id="1xbzz1a" data-start="5672" data-end="5788"><p>Ensure availability of manpower, materials, equipment, tools and approved drawings at site to maintain progress.</p><p> </p></li><li data-section-id="fkokax" data-start="5978" data-end="6164"><p>Participate in technical and progress meetings with the client, consultant and internal stakeholders, and provide clear updates on civil progress, constraints and mitigation actions.</p><p> </p></li><li data-section-id="1hm5pjg" data-start="6314" data-end="6440"><p>Ensure strict compliance with HSE requirements, safe systems of work, permit conditions and company safety procedures.</p><p> </p></li><li data-section-id="ppc55b" data-start="6627" data-end="6782">Coordinate all testing, inspections and handover activities related to the civil scope and ensure readiness for subsequent E&I installation activities.</li><li data-section-id="1flntpr" data-start="6783" data-end="6914">Maintain proper site documentation, records, daily reports, progress photographs and tracking of key construction deliverables.</li><li data-section-id="5dmu6m" data-start="6915" data-end="7054">Drive timely completion of the project while maintaining required standards of safety, quality, cost control and client satisfaction.</li><li data-section-id="mnb6cb" data-start="7097" data-end="7212">Prior experience on TAQA / TRANSCO / transmission utility projects in Abu Dhabi will be a strong advantage.</li><li data-section-id="1kb4pc3" data-start="7213" data-end="7324">Experience on 400kV GIS substations and major transmission infrastructure projects is highly preferred.</li><li data-section-id="uck1t4" data-start="7325" data-end="7430">Strong leadership personality with the ability to manage multicultural site teams and subcontractors.</li><li data-section-id="1duabvs" data-start="7431" data-end="7547">Capable of working in a client-facing environment with high expectations on quality, schedule and reporting.</li><li data-section-id="1hc9uht" data-start="7548" data-end="7621">Practical problem solver with strong coordination and follow-up skills.</li><li data-section-id="a00zpr" data-start="2528" data-end="3031">Strong technical knowledge of civil construction works for EHV substations including\:<ul data-start="2622" data-end="3031"><li data-section-id="1pkczju" data-start="2622" data-end="2688">Reinforced concrete structures and heavy equipment foundations</li><li data-section-id="dsggn3" data-start="2691" data-end="2746">Steel structure foundations and anchor bolt setting</li><li data-section-id="r4yanl" data-start="2749" data-end="2806">Earthworks, formation levels and subgrade preparation</li><li data-section-id="ekq5og" data-start="2809" data-end="2869">Underground drainage, storm water and foul water systems</li><li data-section-id="ilglv5" data-start="2872" data-end="2915">Cable trench and duct bank construction</li><li data-section-id="1euuy94" data-start="2918" data-end="2975">Roads and hardscape works within substation compounds</li><li data-section-id="1wmzb0m" data-start="2978" data-end="3031">Fire-rated buildings and control room civil works</li></ul></li><li data-section-id="nbrbaz" data-start="3032" data-end="3288">Sound understanding of substation layout requirements and interfaces with\:<ul data-start="3115" data-end="3288"><li data-section-id="1ib5muj" data-start="3115" data-end="3138">GIS / AIS equipment</li><li data-section-id="1d1y3ln" data-start="3141" data-end="3176">Power transformers and reactors</li><li data-section-id="1mqwlxr" data-start="3179" data-end="3208">Control & relay buildings</li><li data-section-id="173qgtn" data-start="3211" data-end="3236">Cable routing systems</li><li data-section-id="1s9h2bv" data-start="3239" data-end="3288">Earthing and underground utility coordination</li></ul></li><li data-section-id="1b1xq1i" data-start="3289" data-end="3481">Ability to review and interpret\:<ul data-start="3326" data-end="3481"><li data-section-id="14jyqyf" data-start="3326" data-end="3342">IFC drawings</li><li data-section-id="1e3tf1b" data-start="3345" data-end="3362">Shop drawings</li><li data-section-id="1d4aji1" data-start="3365" data-end="3398">Civil/structural calculations</li><li data-section-id="1lpuzas" data-start="3401" data-end="3431">Method statements and ITPs</li><li data-section-id="i0gghd" data-start="3434" data-end="3481">Material submittals and technical approvals</li></ul></li><li data-section-id="rad080" data-start="3482" data-end="3626">Good understanding of quality standards, testing requirements and construction tolerances applicable to utility infrastructure projects.</li><li data-section-id="ficm3f" data-start="3627" data-end="3753">Familiarity with Abu Dhabi / UAE utility specifications, HSE requirements and authority standards is highly desirable.</li><li data-section-id="au1is2" data-start="3754" data-end="3998">Proficiency in planning and reporting tools such as\:<ul data-start="3811" data-end="3998"><li data-section-id="q99ccy" data-start="3811" data-end="3905">Primavera P6 / MS Project (preferred for planning follow-up and look-ahead monitoring)</li><li data-section-id="gyrwvv" data-start="3908" data-end="3945">MS Excel, Word and PowerPoint</li><li data-section-id="ierglw" data-start="3948" data-end="3998">AutoCAD drawing review capability is preferred</li></ul></li><li data-section-id="wl9m21" data-start="3999" data-end="4242">Strong knowledge of\:<ul data-start="4024" data-end="4242"><li data-section-id="mef270" data-start="4024" data-end="4070">Construction sequencing and site logistics</li><li data-section-id="dqm14" data-start="4073" data-end="4122">Productivity monitoring and resource planning</li><li data-section-id="dj48hr" data-start="4125" data-end="4184">Material take-off verification and progress measurement</li><li data-section-id="uhlta0" data-start="4187" data-end="4242">Risk identification and mitigation during execution</li></ul></li><li data-section-id="w6v87n" data-start="4243" data-end="4316">Good command of written and spoken English. Arabic is an advantage.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Summary</b> We are seeking an experienced Head of Product Management & Digital Operations to lead the strategic growth, operational excellence, and commercial performance of our B2B SaaS platform. This leader will act as the executive owner of the digital business frontier, ensuring that the product, workflows, customer targeting, digital performance, budgets, and operational ecosystem work seamlessly drive scalable growth.</p><p>1. Product Strategy, Positioning & Growth</p><ul><li>Define and continuously refine the market positioning of the SaaS workflow platform.</li><li>Identify and prioritize target customer segments , ICPs (Ideal Customer Profiles), and expansion opportunities.</li><li>Translate early-stage customer feedback into a clear product roadmap and strategic enhancements .</li><li>Develop scalable B2B acquisition and product-led growth (PLG) strategies .</li><li>Partner closely with sales and marketing functions to improve product messaging, value proposition, and conversion effectiveness .</li><li>Design and optimize enterprise user journeys , onboarding experiences, and retention strategies.</li></ul><p>2. Digital Operations & Product Excellence</p><ul><li>Lead all digital operational aspects of the SaaS platform to ensure high availability, performance, scalability, and usability .</li><li>Ensure strong alignment between customer feedback, product priorities, and development execution .</li><li>Monitor operational and product performance indicators and proactively resolve bottlenecks.</li><li>Own release readiness and ensure enhancements are commercially and technically impactful.</li><li>Establish governance frameworks for product execution, prioritization, and sprint alignment.</li><li>Collaborate closely with engineering, product, and implementation teams to maintain delivery excellence.</li></ul><p>3. Financial Ownership & P&L Management</p><ul><li>Own and manage the digital product P&L vision , including revenue contribution, cost structures, and growth efficiency.</li><li>Structure and oversee product and digital operations budgets .</li><li>Ensure efficient resource allocation across teams and priorities.</li><li>Monitor commercial performance and establish ROI-based decision-making models.</li></ul><p>4. Leadership & Cross-Functional Team Management</p><ul><li>Direct and mentor the existing product and technology team.</li><li>Ensure client feedback loops are translated into actionable sprint priorities.</li><li>Create strong alignment between business goals and execution.</li><li>Foster a culture of ownership, speed, accountability, and continuous improvement.</li><li>Balance long-term strategic thinking with fast-paced tactical execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements</b></p><ul><li>Proven experience as Head of Product, Product Director, VP Product, or CPO within a B2B SaaS environment.</li><li>Strong background in workflow systems, productivity platforms, ERP, operations technology, or enterprise software.</li><li>Demonstrated success in scaling and optimizing SaaS products through customer feedback and iterative product releases.</li><li>Deep understanding of the B2B SaaS lifecycle, product-led growth (PLG), customer acquisition, user journey mapping, and go-to-market strategies.</li><li>Strong commercial and analytical mindset with experience managing product budgets, resource allocation, ROI, and SaaS metrics (MRR, ARR, CAC, LTV, churn, retention, conversion).</li><li>Strategic, data-driven leader with the ability to align product vision, business growth, and cross-functional execution in fast-paced environments.</li></ul><p></p></section>
Company Description Arab Engineers for Engineering Services is a leading provider of maintenance, repair, training, and operations solutions serving petroleum, agriculture, medical, education, and both government and private sectors. With over 24 years of experience, the company focuses on delivering high-quality products and services supported by strong technical expertise and hands-on training. Arab Engineers supplies a premium range of power control and automation products, electronics and electrical consumables, test and measurement tools, safety and security equipment, mechanical tools, and educational training systems. The company is the sole distributor for several top global manufacturers, including RS Components, LAPP Group, FLUKE, TEKTRONIX, and HONEYWELL. In addition, Arab Engineers offers trade compliance services such as e-commerce and e-procurement, MRO supplies management, project procurement management, and calibration and inspection testing. Role Description The Senior Software Sales Engineer is a full-time, on-site role based in Cairo, responsible for driving software solutions sales and supporting customers across the company’s key sectors. This role includes engaging with clients to understand technical and business requirements, preparing solution proposals and demonstrations, and collaborating with internal technical teams to tailor software offerings to customer needs. The Senior Software Sales Engineer will manage the full sales cycle, from lead qualification and technical presentations to closing deals and providing post-sales support. Daily activities involve preparing documentation, responding to technical inquiries, participating in tenders and RFPs, coordinating with suppliers, and maintaining accurate sales and pipeline reports. The role also includes monitoring market trends, providing feedback to improve product offerings, and contributing to training and knowledge-sharing initiatives within the sales team. Qualifications Strong foundation in Computer Science, with the ability to understand complex software architectures and technical specifications. Proficiency in Software Development and Back-End Web Development, including familiarity with common frameworks and APIs relevant to enterprise solutions. Solid Programming and Object-Oriented Programming (OOP) skills to effectively explain technical concepts and evaluate customer requirements. Proven experience in technical sales or pre-sales engineering, preferably in software, automation, or industrial solutions. Excellent communication, presentation, and negotiation skills, with the ability to build long-term customer relationships. Ability to work on-site in Cairo, travel to client locations as needed, and collaborate with cross-functional teams. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; advanced certifications in software or sales engineering are an advantage. Strong analytical and problem-solving skills, with<br>send you cv on ranayounishr@gmail.com
Work location: Mivida Business Park, Fifth Settlement, New Cairo Reports to: Head of Facilities Employment type: Full-time, on-site Location preference: Candidates based in New Cairo, Nasr City, or Heliopolis<br>About the Role The Facilities Coordinator is the administrative and front-of-house backbone of the Head of Facilities' operation — the first point of contact for tenants, vendors, and visitors, and the person who keeps documentation, scheduling, and reporting running across every project without depending on any one person's memory or inbox. As the company takes on more projects, this role is what makes each new one start with proper systems in place from day one, instead of rebuilding records after the fact. Reporting Structure• Reports directly to the Head of Facilities.• Company-wide scope — supports all current and future projects, not a single site.• Not part of the on-site Cleaning / Technical / Security chain of command. Key Responsibilities Help Desk• Act as the first point of contact at the facilities help desk — welcoming visitors, tenants, and vendors, and directing inquiries to the right person or team.• Log and track all incoming tenant service requests and complaints, routing each to the right site team and following through to closure.• Maintain a professional, responsive front-of-house presence representing the Head of Facilities' office. Soft Services• Coordinate and monitor delivery of soft services — cleaning, landscaping, pest control, and related contracts — liaising with vendors on schedules and service standards.• Track soft-services vendor contract renewals, certifications, and service-level performance. Hard Services• Support coordination of hard services (MEP / technical maintenance) administration — logging work orders, tracking Permit-to-Work paperwork, and following up on completion status with the technical team.• Own and update the Master PPM Calendar and KPI/SLA scorecards, consolidating inputs from site-level supervisors ahead of management reporting. Documentation & Reporting• Maintain and continuously update the master facilities document control system — contracts, drawings, submittals, handover packages, as-built registers, and O&M manuals — across all projects.• Take and distribute Minutes of Meetings for facilities-related meetings with owners, tenants, consultants, and vendors, and maintain correspondence logs and action-item trackers.• Support preparation of the Monthly FM Report to Management, consolidating data across multiple projects.• Track purchase orders, invoices, and payment approvals related to facilities operations, liaising with finance/accounts. Coordination & Scheduling• Coordinate and schedule the Head of Facilities' meetings, site visits, and vendor/consultant appointments across all active projects.• Maintain the vendor and contractor contact database, contract renewal calendar, and insurance/certification expiry tracker across all sites.• Support onboarding of new hires and vendors into the facilities management system — access, documentation, induction scheduling.• Help roll out new SOPs, PPM templates, and reporting tools consistently as the in-house team and future projects come online.
Job Description:<br>BASIC FUNCTIONStrong accent is to be given to the hospitality towards the guest as a prime goal and thus to maintain and develop the attitude of the related staff. He/she exercises strong leadership and gives a special attention to visible management in the front area, especially during main service hours. Close co-ordination between Front Office, Housekeeping and the Sales as well as the Guest Relation. To maintain our standards of quality, service and facilities in all departments over which he/she has responsibility and authority. He/she is responsible for the overall smooth and economical running of the entire Food & Beverage department. Assisting the management in implementing and supervising the Operational Standards as well as the Hotel’s internal rules and regulations.<br>SCOPEMust be thoroughly familiar with The Hotel corporate and local Operational and Gastronomy Standards and ensure they are followed. Must assist all Department Heads under his/her control in the accomplishment of their objectives. Must accomplish obligations and goals as outlined below.<br>Organisation of F&B administration Compilation of and adherence to financial budgets within F&B (Avg. covers, revenue, costs & related expenses). Co-operation with hotel’s Rooms Division Guest Relation Co-ordination with Sales Offices<br>RESPONSIBILITY & AUTHORITY<br>Internal:Works in harmony with his/her colleagues, Housekeeping, Sales & Accounting External:Clients of the hotel, suppliers and other business partners. Materials:Operating supplies, machinery and assets within his/her area.<br>More detailed duties and responsibilities are listed attached in form of a checklist (hotel handover) and are not meant to be complete. Local legislation and requirements may ask for adaptation and amendments. To fulfil the duties the jobholder is given the relevant authority to reach the goals by the General Manager of the Hotel operation<br>COMMERCIAL / SALESTo maintain on a day-to-day basis the standards and policies of the Hotel as agreed by the General Manager Together with the GM and the Financial Controller he/she has to plan the yearly targets and financial budgets for his/her area. Is responsible for the annual planning of food promotions. Monitors new offers in respect of planning, test cooking, printing matters and advertising, decoration and background music. He/she initiates and supervises staff sales training to promote additional selling. Controls and analyses permanently: Quality levels of production and presentation, guest satisfaction, merchandising, operating, payroll and food cost, cleanliness, sanitation and hygiene. He/she checks permanently the Room Service and guaranties a well organised and fast service. He/she makes sure that mini bar filling up procedures are done correctly and swiftly. He/she supervises all outside catering and in-house parties in respect of sales, organisation and proper service during the event. Makes sure offers and calculations are done properly and billing is done accordingly. Co-ordinates and monitors tour group dining<br>KITCHEN & FOOD PRODUCTION, STORAGEControls the quality standard of food in the entire operation. In collaboration with the Chef he/she ensures all preparation of food is done according to our recipes and presentation standards. Kitchen Organisation: Supervises Chef in regard of staff productivity, work schedules, work procedures, food cost. Recipes and Manuals: Checks the production of food according to recipes and is responsible all files are up to date and in proper usage. Storage of F&B: Checks permanently all store rooms and fridges and ensures the food is stored properly, clean and hygienic. He/she makes sure only fresh and valid (expire date) food or beverage is in the stores. He/she also checks temperatures in all cooled devices.<br>STEWARDING AND BUFFETS Follows up the procedures of washing up, usage of cleaning material staff efficiency and equipment. Follows up the Stewarding department in the cleaning of all concerned areas and assigns duties to Chief Steward in regard of cleanliness & hygiene. Is responsible for the control and consumption of china, glass and cutlery. He/she has the breakage under control as well as the stock levels in the store (in co-ordination with accounting).<br>ADMINISTRATION / CONTROL / PURCHASINGA check work schedules of the entire F&B division and secures staff is planned to the requirement of the operation. Advises purchasing in respect of quality and quantity (together with Chef). Has the right to refuse delivery if commodities do not comply with our specifications and quality standards. He/she signs all purchase orders in respect to quantities ordered. Supervises closely Food Cost Controller to guarantee a cost according to the financial targets, to recognise price increases and adjust prices accordingly, if necessary. To make sure discounts and complimentary are administered and approved according to the internal policy.<br>GENERAL / MISCELLANEOUSCo – ordination and information with the Housekeeping, Sales and Accounting. Ensures all staff is thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur. Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Personnel & Training Manager. Review reservation books daily. Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Personnel Manager. He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. Assumes responsibility of Duty Manager when scheduled to do so.
Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®.<br><br>Job Description<br><br>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.<br><br>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.<br><br>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.<br><br>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.<br><br>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.<br><br>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.<br><br>2.7 Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.<br><br>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.<br><br>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.<br><br>2.11 Works in coordination with all departments and ensures the flow of necessary information.<br><br>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.<br><br>2.13 Walks agency representatives and potential guests around the facility.<br><br>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.<br><br>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.<br><br>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.<br><br>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.<br><br>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.<br><br>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br><br>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.<br><br>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description<br><br>Qualifications<br><br> Education: At least High School Degree.<br><br> Experience: At least 4 years of experience in the industry.<br><br> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.<br><br> Courses and Training: Prior attendance in seminars and trainings related to the job.<br><br> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>**Housekeeping Coordinator**</p><br><p>The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p><br><p>**Key Responsibilities:** **Operational Support** - Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities</p><br><ul><li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance - Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards - Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution</li><li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment **Event & Banquet Coordination** - Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements - Ensure housekeeping readiness for group bookings and special functions</li></ul><p>**Core Competencies** - Problem-solving skills and attention to detail - Guest service orientation and commitment to excellence - Operational awareness and resource management - Team collaboration and staff leadership</p><br><br>Qualifications<br><br><p>**Required Qualifications:** - High school diploma or equivalent; Diploma or Degree in Hospitality Management, Business Administration, or related field preferred - 2–4 years of experience in housekeeping operations, hotel management, or hospitality coordination - Proven experience in supervisory or coordination roles within housekeeping or hotel operations</p><br><ul><li>Strong knowledge of cleaning standards, protocols, and best practices - Excellent organizational and multitasking skills with ability to manage competing priorities - Proficiency in hotel management systems and scheduling software - Strong communication and interpersonal skills with ability to lead and motivate teams **Preferred Qualifications:**</li><li>Certification in Hospitality Management or Professional Housekeeping Standards - Experience coordinating special events or banquet operations - Familiarity with inventory management and procurement processes - Experience with quality assurance inspections and staff training</li></ul> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p><strong>Housekeeping coordinator</strong></p>
<p>The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p>
<h4>Key responsibilities:</h4>
<p><strong>Operational support</strong></p>
<ul>
<li>Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities.</li>
<li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance.</li>
<li>Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards.</li>
<li>Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution.</li>
<li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment.</li>
</ul>
<p><strong>Event & banquet coordination</strong></p>
<ul>
<li>Coordinate with sales and events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements.</li>
<li>Ensure housekeeping readiness for group bookings and special functions.</li>
</ul>
<h4>Core competencies</h4>
<ul>
<li>Problem-solving skills and attention to detail.</li>
<li>Guest service orientation and commitment to excellence.</li>
<li>Operational awareness and resource management.</li>
<li>Team collaboration and staff leadership.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>High school diploma or equivalent; diploma or degree in hospitality management, business administration, or related field preferred.</li>
<li>2–4 years of experience in housekeeping operations, hotel management, or hospitality coordination.</li>
<li>Proven experience in supervisory or coordination roles within housekeeping or hotel operations.</li>
<li>Strong knowledge of cleaning standards, protocols, and best practices.</li>
<li>Excellent organizational and multitasking skills with ability to manage competing priorities.</li>
<li>Proficiency in hotel management systems and scheduling software.</li>
<li>Strong communication and interpersonal skills with ability to lead and motivate teams.</li>
</ul>
<p><strong>Preferred qualifications:</strong></p>
<ul>
<li>Certification in hospitality management or professional housekeeping standards.</li>
<li>Experience coordinating special events or banquet operations.</li>
<li>Familiarity with inventory management and procurement processes.</li>
<li>Experience with quality assurance inspections and staff training.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swiss tel s luxury standards. Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs. Information Provider: Offer detailed information about the resort s services, facilities, activities, and local attractions to enhance the guest experience. Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager. VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction. Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements. Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager. Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences. Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort s lifestyle-focused identity. Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation. Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort s crisis management protocols. Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions. Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore s sustainability initiatives. Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures. Professional Appearance: Maintain a polished and professional appearance that reflects Swiss tel s luxury and lifestyle brand. Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty. Event Participation: Assist in organizing and executing guest events or activities to enhance their stay. Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently. Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance. This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swiss tel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications.</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p><p>Job Description The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p><p>Key Responsibilities:</p><ul><li>Leadership and Team Management: Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement. Recruit, train, and develop staff to ensure high levels of performance and engagement. Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li><li>Operational Excellence: Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning. Develop and implement standard operating procedures to ensure consistency and quality in guest service. Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li><li>Guest Experience Management: Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively. Implement guest service standards and continuously monitor guest feedback to drive improvements. Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li><li>Financial Performance: Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability. Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency. Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li><li>Quality Assurance and Compliance: Ensure compliance with all health, safety, and security standards, as well as company policies and procedures. Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance. Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li><li>Strong leadership, management, and interpersonal skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Proficiency in hotel management software and Microsoft Office Suite.</li><li>Ability to work flexible hours</li><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Well-presented and professionally groomed at all times</li></ul><p></p></section>
<p>What the job involves Cover Front of House and Reception services with our Client s office. Welcome Meet and greet for all visitors and clients Assist with internal/External bookings as required with full meeting room accountability. Ensuring that all meeting rooms, services, VC, facilities and public areas are set and maintained to the expected standards. Ownership and ability to facilitate room set ups including moving flexible furniture Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required Maintain a strong awareness of business activity & communicate all updates with regional team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Skills & Experience Experience of working within a Corporate or 5* Hotel Reception environment Independent and self-managing worker Strong customer service skills- a great networker! Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy. Ability to use initiative and remain calm under pressure.. A strong team player with the ability to multi-task & prioritise work commitments. Flexible approach to departmental requirements. Good educational background & a solid command of written & spoken English Good sense of humour & an approachable personality</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Belvira Residence is a boutique hotel opening in New Cairo, working alongside Belvira Serviced studios. We're hiring Front Desk Agent to run guest operations across both properties.</p><p><b>Responsibilities</b></p><ul><li>Check guests in and out at Belvira House and coordinate arrivals/departures for the Belvira Residence studios</li><li>Collect guest IDs at check-in, ensure the registration form is fully completed, and review all entered data for accuracy before filing</li><li>Answer phone, WhatsApp, and walk-in inquiries; handle guest requests and resolve issues during the shift</li><li>Take and confirm reservations; keep the booking calendar accurate across both properties</li><li>Send pre-arrival, in-stay, and post-stay guest messages</li><li>Respond to OTA (Booking.com/Airbnb) messages promptly and send review requests after checkout</li><li>Log guest preferences and stay history to recognize returning guests</li><li>Complete the shift handover log for a clean pass to the next agent</li><li>Escalate anything outside your authority to Manager</li><li>Assign the daily housekeeping task list and check completed rooms; coordinate with the on-site caretaker on maintenance or access needs</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Fluent in English</li><li>Comfortable with WhatsApp Business, email, and basic hotel/booking software (training provided)</li><li>Strong communication and problem-solving.</li><li>Organized and reliable with detail-heavy tasks (logs, handovers, reservations)</li><li>Able to work night shifts</li><li>Prior hotel, hospitality, or customer service experience preferred, not required</li></ul><p><br></p></div>
<p>Belvira Residence is a boutique hotel opening in New Cairo, working alongside Belvira Serviced studios. We're hiring Front Desk Agent to run guest operations across both properties.</p><p><strong>Responsibilities</strong></p><ul><li><p>Check guests in and out at Belvira House and coordinate arrivals/departures for the Belvira Residence studios</p></li><li><p>Collect guest IDs at check-in, ensure the registration form is fully completed, and review all entered data for accuracy before filing</p></li><li><p>Answer phone, WhatsApp, and walk-in inquiries; handle guest requests and resolve issues during the shift</p></li><li><p>Take and confirm reservations; keep the booking calendar accurate across both properties</p></li><li><p>Send pre-arrival, in-stay, and post-stay guest messages</p></li><li><p>Respond to OTA (Booking.com/Airbnb) messages promptly and send review requests after checkout</p></li><li><p>Log guest preferences and stay history to recognize returning guests</p></li><li><p>Complete the shift handover log for a clean pass to the next agent</p></li><li><p>Escalate anything outside your authority to the Manager</p></li><li><p>Assign the daily housekeeping task list and check completed rooms; coordinate with the on-site caretaker on maintenance or access needs</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Fluent in English</p></li><li><p>Comfortable with WhatsApp Business, email, and basic hotel/booking software (training provided)</p></li><li><p>Strong communication and problem-solving under pressure</p></li><li><p>Organized and reliable with detail-heavy tasks (logs, handovers, reservations)</p></li><li><p>Able to take a night-shift</p></li><li><p>Prior hotel, hospitality, or customer service experience preferred, not required</p></li></ul><p></p>
<p>We're expanding our sales team and looking for a driven, natural salesperson to own a portfolio of enterprise accounts. You'll work closely with our pre-sales and technical team, who support you on solution design and proposals, so you can focus on what matters most: building relationships, understanding client needs, and closing deals. Whether you're an experienced sales professional or early in your sales career, what matters most to us is your ability to sell - your drive, your people skills, and your confidence in front of a client.</p><p>What you'll do:</p><ul><li>Build and grow a portfolio of enterprise accounts across banking, government, telecom and large corporates</li><li>Open doors, run client meetings, and understand what clients actually need</li><li>Partner with our pre-sales and technical team to shape the right solution and proposal</li><li>Present commercial offers and close deals</li><li>Manage your pipeline and keep opportunities moving</li><li>Build long-term relationships with clients and vendor partners</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong sales instincts, drive and resilience</li><li>Excellent relationship-building and communication skills</li><li>Confidence managing a full sales cycle, from first meeting to signed contract</li><li>Professional written and spoken English and Arabic</li><li>Comfortable in a fast-moving, client-facing role</li><li>Previous experience in B2B or enterprise sales</li><li>Background or interest in IT, technology or engineering</li><li>A technical or business degree</li></ul>
<p>About The Role : We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-211 Job Responsibilities : Core Responsibilities Will Include Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization reate and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continuously provide critical shift related information to front line management and operators Job Qualifications : Experience managing teams Experience with planning, performance metrics, and process improvement Preferred Qualifications Experience in logistics Experience with data analysis We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing teams</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience in logistics</li><li>Experience with data analysis</li></ul>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.</p>
<p>Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a</p>
<p>flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the</p>
<p>cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.</p>
<p>Coordinate all repairs to appropriate persons and pick-up for delivery when completed.</p>
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<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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