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About i Cloud Ready<br>i Cloud Ready is an innovative real estate platform designed to optimize business efficiency by streamlining operational processes and customer engagement. Through automation and a unified, user-friendly interface, i Cloud Ready enables real estate businesses to build an integrated infrastructure. This facilitates improved service delivery and supports scalable business growth, helping companies save time and resources at every stage of their operations.<br>Role Description We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing team at ICloud Ready. The ideal candidate will be responsible for identifying potential clients, generating qualified leads, and building strong relationships with prospects within the real estate industry. The SDR will play a key role in driving business growth by conducting outbound outreach activities, including cold calling, emailing, and Linked In prospecting, while effectively presenting the company’s software solutions and scheduling meetings for the sales team. The successful candidate should be passionate about technology, sales, and customer engagement, with the ability to work in a fast-paced Saa S environment and contribute to achieving company sales targets.<br>Qualifications Familiarity with prospecting and contact validation tools such as Zoom Info, Apollo, Rocket Reach, Lusha, and Linked In Sales Navigator. Previous experience in Saa S, software sales, Prop Tech, or B2B sales environments. Experience conducting cold calls and personalized outreach campaigns. Knowledge of CRM systems and real estate technology solutions is a strong advantage. Proven track record of achieving sales targets and KPIs.1+ years of experience in digital sales, software sales, or business development is a plus.<br><br>Benefits:Competitive Salary Package Flexible Hybrid/In-Office Work Model Social & Medical Insurance Career Growth and Advancement Opportunities Ongoing Learning, Mentorship, and Development Programs Dynamic and Supportive Work Environment Collaborative and Motivated Team Culture Opportunity to work within a fast-growing Saa S company serving the real estate industry Paid Time Off and Official Holidays Performance-Based Incentives and Bonuses<br><br>Availability - Cairo, Egypt. Hybrid. Only English resumes will be considered.
About i Cloud Ready<br>i Cloud Ready is an innovative real estate platform designed to optimize business efficiency by streamlining operational processes and customer engagement. Through automation and a unified, user-friendly interface, i Cloud Ready enables real estate businesses to build an integrated infrastructure. This facilitates improved service delivery and supports scalable business growth, helping companies save time and resources at every stage of their operations.<br>Role Description We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing team at ICloud Ready. The ideal candidate will be responsible for identifying potential clients, generating qualified leads, and building strong relationships with prospects within the real estate industry. The SDR will play a key role in driving business growth by conducting outbound outreach activities, including cold calling, emailing, and Linked In prospecting, while effectively presenting the company’s software solutions and scheduling meetings for the sales team. The successful candidate should be passionate about technology, sales, and customer engagement, with the ability to work in a fast-paced Saa S environment and contribute to achieving company sales targets.<br>Qualifications Familiarity with prospecting and contact validation tools such as Zoom Info, Apollo, Rocket Reach, Lusha, and Linked In Sales Navigator. Previous experience in Saa S, software sales, Prop Tech, or B2B sales environments. Experience conducting cold calls and personalized outreach campaigns. Knowledge of CRM systems and real estate technology solutions is a strong advantage. Proven track record of achieving sales targets and KPIs.1+ years of experience in digital sales, software sales, or business development is a plus.<br>Benefits:Competitive Salary Package Flexible Hybrid/In-Office Work Model Social & Medical Insurance Career Growth and Advancement Opportunities Ongoing Learning, Mentorship, and Development Programs Dynamic and Supportive Work Environment Collaborative and Motivated Team Culture Opportunity to work within a fast-growing Saa S company serving the real estate industry Paid Time Off and Official Holidays Performance-Based Incentives and Bonuses<br>Availability - Cairo, Egypt. Hybrid. Only English resumes will be considered.
About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About the role We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. Your Responsibilities Strategy & Governance Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards. Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.2. Team Management Lead a team of quality specialists and auditors. Define team capacity models and performance scorecards. Embed regular calibration sessions with Ops, Training, and Product.3. Framework & Tools Lead the implementation or optimization of the quality management system. Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business. Collaborate with BI to build quality dashboards.4. Insights & Continuous Improvement Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps. Translate quality findings into training needs, content updates, process changes, and product feedback. Present weekly/monthly findings in WBRs and QBRs with action plans.5. Stakeholder Collaboration Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes. Drive cross-functional alignment on remediation plans for systemic quality defects. Support new initiatives with tailored QA tracking Your Expertise Experience5+ years in customer experience quality management, preferably in fintech or tech support environments. Proven track record of designing and scaling QA programs, including calibration and performance insights. Experience leading teams across multiple geographies or third-party vendors. Exposure to COPC, ISO 9001, or other quality management standards is preferred Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems. Skills Deep knowledge of QA tools, contact center metrics, and audit methodologies. Strong analytical and storytelling capabilities; able to turn raw QA data into business insights. Excellent communication, stakeholder influence, and change management skills. Advanced English in both written and verbal communication. Mindset Obsessed with operational excellence and customer outcomes. A problem-solver who challenges the status quo and leads with data. Builder mentality, you don’t wait for frameworks, you create them
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing skincare company with a highly engaged community of over 150,000 followers across multiple digital platforms. Operating in the beauty and wellness industry, they offer premium skincare products inspired by Traditional Chinese Medicine alongside educational content, online courses, and clinical services that empower women to achieve healthier skin through science-backed solutions. As the company continues to scale, they are seeking an <strong>E-commerce Growth Lead</strong> to drive customer acquisition, optimize conversion rates, and accelerate online revenue growth.</p><br>Role Overview<p>The <strong>E-commerce Growth Lead</strong> will own the company's ecommerce growth strategy by leading paid media optimization, conversion rate optimization (CRO), and performance reporting while collaborating with agencies and internal stakeholders. The <strong>E-commerce Growth Lead</strong> will initially focus on Meta advertising, Shopify optimization, and funnel improvements before expanding into broader ecommerce leadership, including agency management and team growth. This role is ideal for someone who thrives in fast-paced startup environments, enjoys combining strategy with hands-on execution, and is passionate about driving measurable business growth.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesPaid Media Management & Strategy<ul><li><p>Own and optimize Meta advertising campaigns to improve performance and scale ad spend.</p><br></li><li><p>Monitor campaign performance and optimize budgets, targeting, creatives, and bidding strategies.</p><br></li><li><p>Build dashboards that provide visibility into marketing performance and business KPIs.</p><br></li><li><p>Develop high-performing creatives using existing marketing assets.</p><br></li><li><p>Execute structured A/B tests to improve campaign efficiency and return on ad spend.</p><br></li></ul>Conversion Rate Optimization (CRO)<ul><li><p>Build and optimize Shopify landing pages.</p><br></li><li><p>Conduct A/B testing across landing pages, messaging, and user experiences.</p><br></li><li><p>Identify and eliminate funnel drop-off points from acquisition through checkout.</p><br></li><li><p>Improve Average Order Value (AOV), Conversion Rate (CVR), and email capture performance.</p><br></li><li><p>Optimize overall ecommerce user experience to maximize revenue.</p><br></li></ul>Agency & Vendor Management<ul><li><p>Evaluate current paid media agency performance.</p><br></li><li><p>Recommend improvements or replacement of agency partners when appropriate.</p><br></li><li><p>Source and manage external freelancers or vendors.</p><br></li><li><p>Ensure agencies remain aligned with campaign objectives and KPIs.</p><br></li><li><p>Develop scalable processes for vendor management and performance evaluation.</p><br></li></ul>Reporting & Analytics<ul><li><p>Develop reporting dashboards that track key ecommerce metrics.</p><br></li><li><p>Monitor campaign performance and identify optimization opportunities.</p><br></li><li><p>Analyze performance trends and provide strategic recommendations.</p><br></li><li><p>Report on KPIs including ROAS, CVR, AOV, and revenue growth.</p><br></li><li><p>Support data-driven decision-making across marketing initiatives.</p><br></li></ul>Email Marketing Support<ul><li><p>Maintain existing Klaviyo automation flows.</p><br></li><li><p>Perform quality assurance on welcome series, abandoned cart, and post-purchase flows.</p><br></li><li><p>Update audience segments when needed.</p><br></li><li><p>Support minor copy and creative updates using approved templates.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of hands-on ecommerce experience.</p><br></li><li><p>Experience directly managing paid media campaigns.</p><br></li><li><p>Experience optimizing ecommerce conversion rates (CRO).</p><br></li><li><p>Experience managing Meta advertising campaigns.</p><br></li><li><p>Experience working with CPG brands.</p><br></li><li><p>Experience optimizing Shopify storefronts and landing pages.</p><br></li><li><p>Experience conducting A/B testing.</p><br></li><li><p>Experience managing marketing agencies or external vendors.</p><br></li><li><p>Experience building marketing dashboards and reporting systems.</p><br></li><li><p>Experience working in startup or high-growth environments.</p><br></li><li><p>Experience supporting beauty, skincare, wellness, or female-focused brands is preferred.</p><br></li></ul>Skills<ul><li><p>Strong understanding of ecommerce growth strategies.</p><br></li><li><p>Strong understanding of paid media optimization.</p><br></li><li><p>Strong understanding of conversion rate optimization (CRO).</p><br></li><li><p>Strong analytical and reporting skills.</p><br></li><li><p>Ability to identify funnel leakage and optimize customer journeys.</p><br></li><li><p>Excellent communication and stakeholder management skills.</p><br></li><li><p>Strong project management and organizational skills.</p><br></li><li><p>Experience with <strong>Meta Ads</strong>.</p><br></li><li><p>Experience with <strong>Shopify</strong>.</p><br></li><li><p>Experience with <strong>Klaviyo</strong>.</p><br></li><li><p>Experience with reporting dashboards.</p><br></li><li><p>Experience with A/B testing.</p><br></li></ul>What Success Looks Like<ul><li><p>Meta advertising consistently achieves or exceeds target ROAS while supporting increased ad spend.</p><br></li><li><p>Conversion rates, Average Order Value, and overall site performance improve month over month.</p><br></li><li><p>Agency partnerships are effectively optimized or replaced when necessary.</p><br></li><li><p>Reporting dashboards provide clear visibility into marketing performance.</p><br></li><li><p>Ecommerce systems and processes support continued company growth.</p><br></li><li><p>Klaviyo automation flows remain optimized and up to date.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a rapidly growing skincare brand and play a critical role in scaling its ecommerce business. As the <strong>E-commerce Growth Lead</strong>, you'll have direct ownership over paid media, CRO, reporting, and growth initiatives while helping build the foundation for the company's long-term ecommerce success.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<strong>Job Requisition ID: </strong>181001<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role:<br><br></strong><ul><li>As a Visual Merchandising Assistant at Marks and Spencer, you are responsible for implementing and maintaining the brand's visual aesthetics within the store. Your role focuses on creating an engaging and inspirational shopping experience by coordinating with various department managers and following visual merchandising guidelines. You ensure the store's visual appeal by styling mannequins, organizing displays, and executing seasonal events in alignment with the brand's image. Additionally, you play a crucial role in staff training to maintain visual consistency and support store profitability through effective merchandise handling and inventory control.<br><br></li></ul><strong>What You Will Do:<br><br></strong>General<br><br><ul><li>Implement and maintain the M&S brand image within the store, ensuring visual consistency.</li><li>Work with the Visual Merchandiser and the Commercial Department Managers to provide an inspirational shopping experience.</li><li>Follow the Visual Merchandising Guidelines and ensure these are implemented across the store.</li><li>Style mannequins in line with the styling policy using appropriate techniques and visual elements.</li><li>Implement seasonal launches and events while ensuring brand consistency and timeliness.</li><li>Educate and train Sales staff to maintain Visual Merchandising standards.</li><li>Maintain and adhere to the VM checklist and liaise daily with the Visual Merchandiser for updates.</li><li>Deliver design primarily for POS, windows, and other visual merchandising requirements in-store.<br><br></li></ul><strong>Required Skills To Be Successful:<br><br></strong><ul><li>Strong understanding of visual merchandising principles and techniques.</li><li>Ability to implement brand guidelines and maintain visual consistency across the store.</li><li>Excellent communication skills for training and coordinating with staff.</li><li>Awareness of industry trends and competitor activities in visual merchandising.<br><br></li></ul><strong>What Qualifies You For The Role:<br><br></strong><ul><li>Graduate Degree required.</li><li>Minimum 3 years experience in Visual Merchandising within a fashion retail brand.</li><li>Degree or diploma in fashion is required.</li><li>Ability to communicate effectively with retail staff at all levels and follow visual merchandising guidelines.<br><br></li></ul><strong>About Al-Futtaim Group Real Estate<br><br></strong>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br><strong>About Al-Futtaim Malls<br><br></strong>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br><strong>About Al-Futtaim Engineering & Technologies<br><br></strong>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</p>
<h4>What you will do</h4>
<p><strong>Customer service & complaint handling</strong><br>
Engage with customers to provide a high level of service and assist with their needs.<br>
Address basic customer complaints and escalate issues as needed.</p>
<p><strong>Visual merchandising & store maintenance</strong><br>
Ensure the store is well-organized and adheres to company visual merchandising standards.<br>
Regularly clean and maintain the sales floor to create an inviting shopping environment.</p>
<p><strong>Stock management & inventory</strong><br>
Actively participate in receiving new shipments and restocking the store.<br>
Help manage inventory and ensure the store is fully stocked.</p>
<p><strong>Sales support (upselling & cross-selling)</strong><br>
Recommend products to customers based on their needs, focusing on upselling and cross-selling.<br>
Stay updated on product information to make informed recommendations.</p>
<p><strong>Cash register operation</strong><br>
Operate the cash register, process transactions, and follow company policies for handling payments.<br>
Ensure accurate cash handling and maintain a clean and organized checkout area.</p>
<h4>Required skills to be successful</h4>
<li>Customer service experience in retail environments.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Attention to detail in merchandising and store maintenance.</li>
<li>Proficiency in sales techniques, including upselling and cross-selling.</li>
<h4>What qualifies you for the role</h4>
<li>Previous experience in customer-facing roles, with a focus on providing excellent customer service.</li>
<li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li>
<li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li>
<li>Experience in operating cash registers and following cash handling procedures.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Operations Associate supports various operational functions within the store, including cash office management, stock management, store maintenance, and back-office operations. The role involves assisting with cash-related processes, managing inventory counts, ensuring smooth communication flows, and maintaining store compliance with company standards. This position is crucial in optimizing operations and supporting the store's overall performance.</p>
<h4>What you will do</h4>
<li>Cash office management</li>
<li>Record cash collections, manage petty cash, and keep track of invoices.</li>
<li>Ensure all cash-related tasks are accurate and follow company policies.</li>
<li>Communication & reporting</li>
<li>Assist in the flow of information between teams.</li>
<li>Generate reports using SAP, BI, and Tableau to track store performance.</li>
<li>Store operations</li>
<li>Support back-office operations to keep the store running smoothly.</li>
<li>Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.</li>
<li>Store maintenance & procurement</li>
<li>Help maintain a clean and organized store.</li>
<li>Assist in ordering supplies and managing store resources.</li>
<li>Stock management</li>
<li>Help with inventory counts and ensure stock records are accurate.</li>
<li>Assist with receiving new shipments and organizing stock.</li>
<h4>Required skills to be successful</h4>
<li>Experience in retail operations or administrative roles.</li>
<li>Strong organizational and detail-oriented skills.</li>
<li>Effective communication skills for team collaboration.</li>
<li>Proficiency in SAP, BI, and Tableau.</li>
<h4>What qualifies you for the role</h4>
<li>Experience in retail operations or similar administrative roles.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Good communication skills and the ability to work with different teams.</li>
<li>Basic knowledge of SAP, BI, and Tableau is a plus.</li>
<li>Ability to follow safety protocols and store policies.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>As a Visual Merchandising Assistant at Marks and Spencer, you are responsible for implementing and maintaining the brand's visual aesthetics within the store. Your role focuses on creating an engaging and inspirational shopping experience by coordinating with various department managers and following visual merchandising guidelines. You ensure the store's visual appeal by styling mannequins, organizing displays, and executing seasonal events in alignment with the brand's image. Additionally, you play a crucial role in staff training to maintain visual consistency and support store profitability through effective merchandise handling and inventory control.</p>
<h4>What you will do</h4>
<ul>
<li>Implement and maintain the M&S brand image within the store, ensuring visual consistency.</li>
<li>Work with the Visual Merchandiser and the Commercial Department Managers to provide an inspirational shopping experience.</li>
<li>Follow the Visual Merchandising Guidelines and ensure these are implemented across the store.</li>
<li>Style mannequins in line with the styling policy using appropriate techniques and visual elements.</li>
<li>Implement seasonal launches and events while ensuring brand consistency and timeliness.</li>
<li>Educate and train sales staff to maintain visual merchandising standards.</li>
<li>Maintain and adhere to the VM checklist and liaise daily with the Visual Merchandiser for updates.</li>
<li>Deliver design primarily for POS, windows, and other visual merchandising requirements in-store.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong understanding of visual merchandising principles and techniques.</li>
<li>Ability to implement brand guidelines and maintain visual consistency across the store.</li>
<li>Excellent communication skills for training and coordinating with staff.</li>
<li>Awareness of industry trends and competitor activities in visual merchandising.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Graduate degree required.</li>
<li>Minimum 3 years experience in visual merchandising within a fashion retail brand.</li>
<li>Degree or diploma in fashion is required.</li>
<li>Ability to communicate effectively with retail staff at all levels and follow visual merchandising guidelines.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis role is pivotal in assisting the culinary team to ensure the efficient production of food according to set standards, procedures, and customer requirements. Success in this role is marked by the ability to produce high-quality food, maintain food safety standards, and effectively collaborate with the kitchen team. The role functions within the IKEA Doha store and is designed to provide quality service to customers while ensuring organizational efficiency in food operations.</p>
<h4>What you will do</h4>
<p><strong>Food production</strong></p>
<ul>
<li>Responsible for cooking/preparing a part of the food production schedule as allocated by the Chef.</li>
<li>Ensure all ingredients are available from stores and are of good quality to produce food in a timely manner.</li>
<li>Ensure all food produced is of high quality by following standard recipes and using correct ingredients.</li>
<li>Follow all food safety rules and regulations to ensure the safe production and storage of food.</li>
<li>Ensure work station is kept clean as per the cleaning schedules.</li>
<li>Ensure the correct use of equipment at all times and report breakdown or failure to the Chef.</li>
</ul>
<p><strong>Professional development</strong></p>
<ul>
<li>Actively work with the Chef to increase knowledge and expertise in all areas of production.</li>
<li>Attend and participate in training sessions as required.</li>
<li>Perform other related functions that may be assigned from time to time.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong communication skills for interaction with team and customers.</li>
<li>Capability to work under pressure in a fast-paced environment.</li>
<li>Proficient in using MS Office and other relevant software.</li>
<li>Knowledge of food safety and sanitation protocols.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary degree.</li>
<li>Minimum of 2 years experience in a service environment, ideally sales or hospitality.</li>
<li>Ability to speak, read, and understand the English language.</li>
<li>Experience of working in a fast-paced environment.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis is responsible for assisting the culinary team in producing food efficiently, following set standards, procedures, and cost guidelines. The role requires focusing on maintaining high-quality food production and adhering to safety standards. The individual will work closely with the Chef to improve culinary skills, manage food preparation effectively, and ensure a clean and safe work environment.</p>
<h4>What you will do</h4>
<li>Cook and prepare food as per the production schedule assigned by the Chef.</li>
<li>Ensure all ingredients are available from stores and of good quality for timely food production.</li>
<li>Maintain food quality standards by following standard recipes and using correct ingredients.</li>
<li>Follow food safety rules and regulations to ensure safe production and storage of food.</li>
<li>Keep work station clean according to cleaning schedules.</li>
<li>Work with Chef to enhance knowledge and expertise in all areas of production.</li>
<li>Use equipment correctly and report any breakdown or failure to the Chef.</li>
<li>Attend and participate in training sessions as required.</li>
<li>Perform other related functions as assigned.</li>
<h4>Required skills to be successful</h4>
<li>Strong communication skills and fluency in English.</li>
<li>Ability to work effectively in a fast-paced environment.</li>
<li>Knowledge of food safety regulations and practices.</li>
<li>Basic proficiency in using MS Office and related technology.</li>
<h4>What qualifies you for the role</h4>
<li>Secondary degree.</li>
<li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality.</li>
<li>Proficiency in communication, with the ability to speak, read, and understand English.</li>
<li>Experience working in a fast-paced environment and computer literacy, specifically in MS Office.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Maintenance Assistant is responsible for ensuring a safe, secure, clean, and functional environment for visitors and co-workers. This involves maintaining HVAC, mechanical, electrical, plumbing, operating assets and systems, and non-selling furniture in a condition that promotes the image and brand of IKEA. Success in this role relies on adhering to the store's standard operating procedures, ensuring safety standards, and maintaining store conditions at a high level.</p>
<h4>What you will do</h4>
<ul>
<li>Maintain the store in 'Shape as New' by performing all-round building maintenance and repair functions according to the planned maintenance process.</li>
<li>Diagnose and repair building assets, equipment, and facilities using journey-level maintenance skills.</li>
<li>Perform routine preventative maintenance on all equipment as per PPM schedule.</li>
<li>Handle daily diagnosis and maintenance of systems such as Mechanical, HVAC, FAHU, AHU, UPS, FCU, VFD, Electrical & Plumbing, and more.</li>
<li>Assist in preparing specifications and scope of work for premises work carried out by external contractors.</li>
<li>Use shop machinery, hand tools, and specialized technical and measurement tools effectively.</li>
<li>Maintain inventory levels of spare parts and consumables, requesting replenishment when necessary.</li>
<li>Be a liaison with various external service providers for maintenance activities.</li>
<li>Contribute to a safe work environment following guidelines from Internal, Local/Federal, and Inter IKEA Group Risk.</li>
<li>Foster a service-oriented approach with all departments.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Technical knowledge of facilities management and building maintenance.</li>
<li>Experience with specialized building systems such as BMS and electrical systems.</li>
<li>Proficiency in using technical and measurement tools effectively.</li>
<li>Excellent written and verbal English communication skills.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school/trade school graduate.</li>
<li>3-5 years proven experience in building maintenance.</li>
<li>Knowledge of fire and security systems.</li>
<li>Technical knowledge of facilities management (mechanical, electrical, plumbing) and/or building maintenance activities in a large-scale retail store or mall environment.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The forklift operator plays a pivotal role in ensuring the seamless flow of goods in the warehouse, maintaining high precision and safety standards. The role involves executing store warehouse tasks efficiently, contributing to goods availability, and adhering to health and safety regulations. Success in this role requires an understanding of IKEA operations, collaboration with team members, and effective management of warehouse operations to secure inventory integrity.</p>
<h4>What you will do</h4>
<p><strong>Warehouse operations</strong></p>
<ul>
<li>Ensure efficient and safe processes for the receiving of goods in the warehouse.</li>
<li>Prepare and pick orders accurately and efficiently for store supply.</li>
<li>Perform warehouse operations in line with IKEA guidelines to maintain inventory data integrity.</li>
<li>Execute store warehouse tasks to achieve the highest goods availability.</li>
<li>Support the implementation of the action plan goals in daily operations.</li>
</ul>
<p><strong>Safety and compliance</strong></p>
<ul>
<li>Commit to all IKEA health, safety, and security rules and requirements.</li>
<li>Actively assist colleagues in preventing incidents involving co-workers, third parties, equipment, and buildings.</li>
<li>Ensure compliance with inventory and administrative procedures to maintain product availability.</li>
</ul>
<p><strong>Collaboration and support</strong></p>
<ul>
<li>Provide support to colleagues in the department and other areas of the store when required.</li>
<li>Demonstrate a friendly manner when approached by colleagues.</li>
<li>Confidently engage and assist team members to facilitate smooth warehouse operations.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Skilled in retail and logistics processes, tools, and methods.</li>
<li>Ability to prioritize and organize individual work duties efficiently.</li>
<li>Good personal discipline and attention to detail.</li>
<li>Proven interpersonal skills and ability to demonstrate a friendly manner.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>2-3 years of experience in warehouse operations.</li>
<li>Knowledge of warehouse procedures and logistics processes.</li>
<li>Driving license for forklift machines is mandatory.</li>
<li>Familiarity with IKEA brand, culture, and organizational structure.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative is responsible for creating rapport with customers and assisting them in purchasing IKEA's product range. The role emphasizes maintaining merchandising standards and ensuring stock availability to meet sales targets. The representative is expected to exceed customer expectations by going the extra mile, fostering customer relationships, understanding diverse needs, and providing informed advice on products. Success in this role requires strategic thinking to spot sales opportunities, effectively manage inventory, and lead customer service initiatives aligned with IKEA values.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily inspections of the assigned area to check price labels, product tags, and communication media.</li>
<li>Review stock levels daily and recommend orders to the Shopkeeper.</li>
<li>Coordinate with Procurement Executive for stock information in the assigned area.</li>
<li>Focus on customer satisfaction, meeting and serving them with empathy and care based on IKEA values.</li>
<li>Engage in daily dialogues with guests for feedback and understand their needs.</li>
<li>Develop effective ways to build relationships with customers, establishing trust and confidence.</li>
<li>Understand customer requirements to prepare pro forma invoices.</li>
<li>Maintain customer contact to advise on new items and follow up on quotations.</li>
<li>Encourage the team to take immediate actions to improve customer service.</li>
<li>Spot sales opportunities, suggest add-on sales, and offer solutions to achieve sales targets.</li>
<li>Recommend improvements and actions for slow-moving or non-selling items.</li>
<li>Use company merchandising methods to maintain full product displays.</li>
<li>Remain an expert on the HFB product range.</li>
<li>Stay informed about local market developments and company promotions.</li>
<li>Keep up to date with product range changes and communicate issues to the Sales Manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity.</li>
<li>Customer focus.</li>
<li>Sales driven.</li>
<li>Strong problem-solving skills.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>3 years of experience in a similar role.</li>
<li>Proficiency in English; Arabic preferred.</li>
<li>Sales driven with excellent communication and interpersonal skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><strong>Responsibilities:</strong></p><ul><li>Welcome and direct visitors and guests to the appropriate department or employee in a professional manner.</li><li>Answer, screen, and transfer incoming calls using proper telephone etiquette.</li><li>Handle general inquiries and provide accurate information to callers and visitors.</li><li>Maintain accurate visitor logs while enforcing access control and security procedures.</li><li>Notify employees promptly upon the arrival of their guests.</li><li>Receive, sort, and distribute incoming mail, documents, packages, and deliveries.</li><li>Schedule meeting rooms and ensure they are clean, stocked, and properly set up before use.</li><li>Keep the reception area clean, organized, and presentable at all times.</li><li>Perform administrative tasks including data entry, filing, scanning, printing, and document preparation.</li><li>Collaborate with the Administration and Security teams on front-desk operations and visitor management.</li><li>Handle sensitive company, employee, and guest information with strict confidentiality.</li><li>Assist with additional administrative duties as assigned by management.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li>Bachelor’s degree in Business Administration, Commerce, Languages, or a related field.</li><li><strong>Open to entry-level candidates and fresh graduates.</strong></li><li>Good in written and spoken English.</li><li>Working knowledge of MS Office applications (Word, Excel, Outlook).</li><li>Excellent communication skills, a professional demeanor, and a positive attitude.</li><li>Strong ability to multitask, prioritize tasks, and maintain high attention to detail.</li><li>Proven ability to handle inquiries courteously and maintain strict confidentiality.</li></ul>
<ul><li><p>Overseeing general office operation.</p></li><li><p>Following up of all emails sent and received.</p></li><li><p>Coordinating appointments and meetings and managing staff calendars and schedules.</p></li><li><p>Handling proposals and contracts with clients in accordance with the office partners.</p></li><li><p>Recording invoices, e invoices and the revenue process within the system. </p></li><li><p>Tracing the cheques/transfers/cash collected to match with the invoices.</p></li><li><p>Purchasing office supplies and equipment and maintaining proper stock levels.</p></li><li><p>Producing reports, composing correspondence, and drafting new contracts.</p></li><li><p>Creating presentations and other management-level reports. </p></li><li><p>Coordinate with IT department on all office equipment.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as an Office Manager, Front Office Manager or Administrative Assistant</p></li><li><p>Knowledge of Office Administrator responsibilities, systems and procedures</p></li><li><p>Proficiency in MS Office (MS Excel and MS Outlook, in particular)</p></li><li><p>Hands on experience with office machines (e.g. fax machines and printers)</p></li><li><p>Familiarity with email scheduling tools, like Email Scheduler and Boomerang</p></li><li><p>Excellent time management skills and ability to multi-task and prioritize work</p></li><li><p>Attention to detail and problem solving skills</p></li><li><p>Excellent written and verbal communication skills</p></li><li><p>Strong organizational and planning skills in a fast-paced environment</p></li><li><p>A creative mind with an ability to suggest improvements</p></li><li><p>Bachelor degree is must; additional qualification as an Administrative assistant or Secretary will be a plus</p></li></ul><p></p>
<h3>Job Summary</h3><p>We are looking for a highly organized and detail-oriented <strong>Receptionist</strong> to provide administrative and clerical support to ensure the smooth and efficient operation of the office. The ideal candidate will have excellent communication and organizational skills, strong attention to detail, and the ability to manage multiple tasks effectively.</p><h3>Key Responsibilities</h3><ul><li><p>Manage daily administrative tasks and office operations.</p></li><li><p>Answer and direct phone calls, emails, and correspondence.</p></li><li><p>Schedule meetings, appointments, and manage calendars.</p></li><li><p>Prepare, format, and maintain documents, reports, presentations, and spreadsheets.</p></li><li><p>Organize and maintain physical and electronic filing systems.</p></li><li><p>Handle incoming and outgoing correspondence and documentation.</p></li><li><p>Assist with preparing meeting agendas, minutes, and follow-up actions.</p></li><li><p>Maintain office supplies and coordinate with suppliers when required.</p></li><li><p>Support managers and team members with administrative tasks and projects.</p></li><li><p>Maintain accurate records and databases.</p></li><li><p>Coordinate travel arrangements, bookings, and related documentation when required.</p></li><li><p>Assist with invoices, purchase orders, and basic administrative financial tasks.</p></li><li><p>Welcome visitors and provide professional front-office support.</p></li><li><p>Ensure confidentiality of company information and documents.</p></li><li><p>Perform other administrative duties as assigned.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree or relevant qualification preferred.</p></li><li><p>Previous experience in an administrative or office support role is an advantage.</p></li><li><p>Strong organizational and time-management skills.</p></li></ul><ul><li><p>Proficiency in Microsoft Office, especially Word, Excel, and Outlook.</p></li></ul><ul><li><p>Strong attention to detail and accuracy.</p></li><li><p>Preferably Female</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Accounts Supervisor - Receivable you are responsible to review the city ledger, prepare invoices and verify purchase slips in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:<br><br>• Transfer daily city ledger data from Front Office system to Back Office Accounts Receivable module<br>• Verify the total transfer with city ledger folios<br>• Review the city ledger folios with supporting documents such as charge slips, LPOs, etc.<br>• Follow up if required for billing instructions, LPOs, supporting documents, etc.<br>• Prepare invoices and obtain Director of Finance / Financial Controller signature<br>• Send the original invoices with supporting documents to the customer, file a copy of the full set in the customer file and another copy in the sequential file<br>• Calculate commission for credit card payments received<br>• Issue receipts for cash and cheques received from customers and credit card payment received directly to the bank<br>• Hand over all cash receipts to the General Cashier with receipt copy<br>• Prepare and give employee city ledger summary to the Paymaster on the 25th of each month</p> </div>
<div><br></div>
<div> </div>
<div> <strong>About The Role : </strong> </div>
<div>We are looking for a Logistics Operations<strong> </strong>Senior Coordinator with good knowledge of returned shipments and reverse logistics.</div>
<div>The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations.</div>
<div> </div>
<div> <strong>Job Code : </strong> </div>
<div>New 2026OPER-200</div> <div> <div> Job Responsibilities : <div> <div> <ul>
<li>Core Responsibilities Will Include</li>
<li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li>
<li>reate and cultivate a safe working environment by identifying safety opportunities across your work area</li>
<li>Manage and train our Associates to help deliver the best service for our customers</li>
<li>Ensure that customer orders are fulfilled in line with</li>
<li>quality and safety guidelines</li>
<li>Continuously provide critical shift related information to front line management and operators</li>
</ul> </div> </div> </div> </div> <div> <div> Job Qualifications : <div> <div> <ul>
<li>Experience managing teams</li>
<li>Experience with planning, performance metrics, and process improvement</li>
<li>Preferred Qualifications</li>
<li>Experience in logistics</li>
<li>Experience with data analysis</li>
</ul> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div>
<p>Job Description</p><p><br></p><p>Liaise with Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / crèche</p><p>Ensure all parents fill in the registration form for their children correctly, containing the history of the child</p><p>Create an inventory for all toys / equipment at the club / crèche</p><p>Ensure all equipments are clean and properly maintained</p><p>Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys</p><p>Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor</p><p>Ensure all club’s rules and regulations are enforced at all times</p><p>Maintain club / crèche clean and tidy at all times</p><p>Be fully aware of club’s facilities, timings, promotions and prices</p><p><br></p><p>Qualifications</p><p><br></p><p>Education: at least High school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Liaise with Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / cr che Ensure all parents fill in the registration form for their children correctly, containing the history of the child Create an inventory for all toys / equipment at the club / cr che Ensure all equipments are clean and properly maintained Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor Ensure all club s rules and regulations are enforced at all times Maintain club / cr che clean and tidy at all times Be fully aware of club s facilities, timings, promotions and prices</p><p><strong>Desired Candidate Profile</strong></p><p>Education: at least High school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</p>