UI developer Jobs
12484 Jobs Found
Flairs Tech
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Responsibilities:<ul><li><strong>Invoice Processing</strong> - Process high-volume invoices for shipboard and land-based vendors, ensuring proper coding, approvals, and compliance with company policies and maritime regulatory requirements.<ul><li>Receive and process invoices in Concur and ensure proper department and GL Account coding</li><li>Assign invoices to appropriate staff for approval</li><li>Sync approved invoices into QuickBooks (Trade & Mystic)</li><li>Maintain Concur GL account mapping to QuickBooks</li></ul></li><li><strong>Expense Processing</strong> - Ensure timely entry and approval of employee expense reports in compliance with travel and entertainment policies.<ul><li>Prepare and send Bank of America Credit Card Statement to each user with Due by date</li><li>Process expense reports in Concur</li><li>Sync Expense reports into QuickBooks</li><li>Reconcile credit card accounts with statement in QuickBooks</li><li>Follow up on missing expense reports/issues</li></ul></li><li><strong>Cash Management (Proposal)</strong> - Prepare and provide funding requests for scheduled disbursements.<ul><li>Enter approved guest refunds into QuickBooks, Enter commissions payable into QuickBooks</li><li>Prepare weekly payment cash requirements from the Accounts Payable Trade aging report</li><li>Prepare weekly Aging report with Priority List and send it to Mystic</li></ul></li><li><strong>Payment Processing</strong> - Coordinate and execute weekly payment runs via checks, ACH, international wires, and credit card platforms.<ul><li>Manage payment batches in the ERP system, verifying accuracy, vendor terms, and banking details.</li><li>Manage the end-to-end payment process, including preparing, validating, and executing ACH, wire transfers (domestic and international), and check payments.</li><li>Update QuickBooks and Smartsheet after payments are made</li><li>Send Remittance advice to vendors (from QuickBooks)</li><li>Send payment update to the Director of Sales (include screenshot of Smartsheet with payment update)</li></ul></li><li><strong>Vendor Management - </strong>Serve as a primary point of contact for vendor inquiries and payment status requests.<ul><li>Reconcile vendor statements and resolve discrepancies proactively.</li><li>Maintain vendors master data and support vendor onboarding, including W-9/W-8 collection and tax classification, ACH & Wire payment information.</li><li>Follow -up on issues and communicate with internal staff on resolutions</li><li>Prepare annual 1099 statements</li></ul></li><li><strong>Documentation and Internal Controls</strong> - Maintain a complete, audit-ready filing system for all financial records, including digital and physical support ensuring compliance with accounting standards and regulations.<ul><li>Reconcile AP sub-ledger to the general ledger and investigate variances.</li><li>Provide support for internal and external audits, including documentation and transaction histories.</li></ul></li><li><strong>Special Projects</strong> - Assist with special Finance projects and others as needed.</li></ul>Qualifications:<p><strong>Education & Experience:</strong></p><br><p> • Associate or bachelor’s degree in accounting, Finance, or related field preferred.</p><br><p> • 5+ years of progressive accounts payable experience, preferably in the travel, maritime, or hospitality industry.</p><br><p> • Experience with global payment processing and multi-currency transactions are strongly preferred.</p><br><p><strong>Technical Skills:</strong></p><br><p> • Strong knowledge of full-cycle AP, three-way match, and vendor payment processes.</p><br><p> • Experience with Quick Books and Concur (Invoice and Expense)</p><br><p> • Proficient in Excel (pivot tables, formulas, reconciliation templates).</p><br><p><strong>Competencies:</strong></p><br><p> • High level of accuracy, organization, and attention to detail.</p><br><p> • Ability to prioritize and manage deadlines in a high-volume environment.</p><br><p> • Excellent communication and interpersonal skills.</p><br><p> • Excellent attention to detail, analytical and problem-solving skills.</p><br><p> • Strong written and verbal communication skills to support global vendors and internal departments.</p><br><p> • Ability to manage deadlines in a fast-paced, operationally critical environment.</p><br><p> • Fluent English written and spoken command is a MUST</p><br> </div>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><p><span><strong>Role Description:</strong></span></p><br>
<p><span>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams. </span></p><br> <p><span><strong>What You’ll Be Doing </strong></span></p><br>
<p><span><strong>Core Responsibilities</strong></span></p><br>
<p><span> • Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. </span></p><br>
<p><span>• Document and track all customer interactions and resolutions accurately in the ticketing system. </span></p><br>
<p><span>• Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></p><br>
<p><span> • Follow established procedures for incident management, problem management, and service request fulfillment.</span></p><br>
<p><span> • Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution. </span></p><br>
<p><span>• Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates. </span></p><br>
<p><span>• Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers. </span></p><br>
<p><span>• Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers. </span></p><br>
<p><span>• Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction. </span></p><br>
<p><span>• Continuously develop and enhance technical skills and knowledge through training and self-learning. </span></p><br> <p><span><strong>Experience & Qualification. </strong></span></p><br>
<p><span>• Fluent in German and English, both written and verbal communication skills. </span></p><br>
<p><span>• Previous experience in a customer support or service desk role, preferably in a technical support environment. </span></p><br>
<p><span>• Ability to analyze and resolve technical issues independently or through collaboration. </span></p><br>
<p><span>• Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically. </span></p><br>
<p><span>• Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment. </span></p><br>
<p><span>• Strong organizational skills, attention to detail, and the ability to multitask effectively. </span></p><br>
<p><span>• Flexibility to work in shifts, including weekends and holidays, as per business needs. </span></p><br> <p><span><strong>Skills, Knowledge & Abilities </strong></span></p><br>
<p><span>• Strong problem-solving and troubleshooting skills </span></p><br>
<p><span>• Adaptability. • Self-learning. </span></p><br>
<p><span>• Critical thinking. </span></p><br>
<p><span>• Problem-solving. </span></p><br>
<p><span>• Attention to detail. </span></p><br>
<p><span>• Communication and teamwork. </span></p><br>
<p><span><strong>Performance Standards</strong></span></p><br>
<p><span> • Response Time. </span></p><br>
<p><span>• First Contact Resolution. </span></p><br>
<p><span>• Customer Satisfaction. </span></p><br>
<p><span>• Ticket Documentation and Management. </span></p><br>
<p><span>• Technical Knowledge.</span></p><br>
<p><span> • Language Proficiency. </span></p><br>
<p><span>• Incident Resolution Time. </span></p><br>
<p><span>• Quality of Service. </span></p><br>
<p><span>• Knowledge Sharing. </span></p><br>
<p><span>• Professionalism and Collaboration. </span></p><br> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><p><span><b><u><span>The incumbent will be responsible for the following</span></u></b></span></p><br><br><p><span><b><u><span>Project Management</span></u></b></span></p><br><br><ul><li><span><span>Lead end-to-end software projects from initiation through customer acceptance and project closure.</span></span></li><li><span><span>Plan, execute, monitor, and control software development activities according to project objectives.</span></span></li><li><span><span>Build and maintain detailed project plans, schedules, milestones, and deliverables.</span></span></li><li><span><span>Manage scope, budget, resources, risks, assumptions, dependencies, and project changes.</span></span></li><li><span><span>Leverage AI-powered tools and AI agents to enhance project delivery efficiency, team productivity, and engineering workflows.</span></span></li><li><span><span>Ensure projects are delivered on time, within budget, and according to quality targets.</span></span></li><li><span><span>Drive issue resolution and escalation management.</span></span></li></ul><p><span><b><u><span>Software Development Lifecycle</span></u></b></span></p><br><br><ul><li><span><span>Manage projects throughout the complete Software Development Life Cycle.</span></span></li><li><span><span>Understand embedded software constraints and integration with hardware.</span></span></li><li><span><span>Coordinate activities across requirements engineering, software architecture, design, implementation, integration, verification, validation, and release.</span></span></li><li><span><span>Ensure alignment between engineering activities and customer expectations.</span></span></li></ul><br><p><span><b><u><span>Customer Management</span></u></b></span></p><br><br><ul><li><span><span>Serve as the primary customer interface for project execution.</span></span></li><li><span><span>Build strong relationships with customers.</span></span></li><li><span><span>Lead customer meetings and steering committees.</span></span></li><li><span><span>Present project status, milestones, risks, mitigation plans, and recovery actions.</span></span></li><li><span><span>Manage customer expectations and negotiate priorities when required.</span></span></li><li><span><span>Oversees large portfolios, define project governance , lead executive customer engagement , and drive organizational improvements</span></span></li></ul><p><span><b><u><span>Budget:</span></u></b></span></p><br><br><ul><li><span><span>Responsible for Project Budget execution: Execute the budget within the assigned project, ensuring alignment with the overall project budget and Discipline budget guidelines provided by the Engineering Manager of the entity.</span></span></li></ul><br><p><span><b><u><span>Support Operations:</span></u></b></span></p><br><br><ul><li><span><span>Responsible for Project Discipline QCD Management: Lead the team responsible for Quality, Cost, and Delivery (QCD) performance of the [Discipline Name] discipline within the assigned project, adhering to standardized methodologies, [Discipline Name] project dashboard and KPIs defined by the Group/Division and followed by the [Discipline Name] Engineering Manager and Discipline Team Leader.</span></span></li><li><span><span>Responsible for [Discipline Name] Technical Review execution and corrective action plan within the project.</span></span></li><li><span><span>Drive design solutions & reuse within the assigned project.</span></span></li></ul><br><p><span><b><u><span>Competencies:</span></u></b></span></p><br><br><ul><li><span><span>Support [Discipline Name] Discipline QRQC (Quick Response Quality Control): Identify discipline issues in standard, method, tools, test means for ensuring rapid resolution of technical issues and continuous improvement in design execution</span></span></li><li><span><span>Responsible for Project [Discipline Name] QRQC, ensuring management of the correction of major technical issues with the support of the entity [Discipline Name] engineering manager and the relevant [Discipline Name] Experts. </span></span></li><li><span><span>Support [Discipline Name] Competency Development of the [Discipline Name] design team within the project. </span></span></li></ul><br><p><span><b><u><span>Efficiency:</span></u></b></span></p><br><br><ul><li><span><span>Execute Discipline Efficiency Plan within the assigned project.</span></span></li></ul><br><p><span><b><u><span>Collaboration and Influence:</span></u></b></span></p><br><br><ul><li><span><span>Collaborate with Discipline Engineering Manager and Discipline Team Leader: Maintain regular communication and alignment with the Discipline Engineering Manager and Discipline Team Leader on budget performance, design execution, quality control, and efficiency initiatives.</span></span></li><li><span><span>Collaborate with R&D Technical Project Leader: Work closely with the R&D Technical Project Leader to ensure seamless integration of the [Discipline Name] design within the overall project plan, timeline, and technical specifications.</span></span></li><li><span><span>Lead and Mentor Discipline Designers: Provide technical guidance, mentorship, and support to Discipline Designers working on the project, fostering a culture of collaboration and continuous improvement.</span></span></li></ul><br><p><span><span>R= Responsible in charge of activities/ deliverable - can be shared with more than one person</span></span></p><br><br><p><span><span>A= Accountable, in charge of activities/ deliverables approbation</span></span></p><br><br><p><span><b><u><span>Required Qualification</span></u><span>s</span></b></span></p><br><br><ul><li><span><span>Bachelor’s degree in Computer Engineering, Electronics Engineering, Software Engineering, Computer Science, or related field.</span></span></li><li><span><span>4-8 years of experience managing software development projects.</span></span></li><li><span><span>Strong understanding of Software Development Life Cycle (</span></span></li><li><span><span>Excellent communication and stakeholder management skills.</span></span></li><li><span><span>Strong planning, organization, and leadership abilities.</span></span></li><li><span><span>Excellent presentation and reporting skills.</span></span></li><li><span><span>Fluent English</span></span></li></ul><p><b>Job:</b></p><br><br>Engineering Disciplines Management<p><b>Organization:</b></p><br><br>Software Projects<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br><p><b>Job Posting Date:</b></p><br><br>2026-09-28<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>
Egypt - Cairo
<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.<br><br><ul><li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li><li>Efficiently deliver guest luggage, and packages to rooms in a timely and organized manner</li><li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li><li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li><li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li><li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li><li>Support doorman duties as directed by the Guest Services Manager</li><li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li><li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li><li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li><li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li><li>Proven customer service experience in a hospitality or similar fast-paced environment</li><li>Excellent verbal and written communication skills in English</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li><li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li><li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li><li>Exceptional attention to detail, particularly regarding guest belongings and security</li><li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li><li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li><li>Basic numeracy skills for accurately recording deliveries and transactions</li><li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li><li>Resilience and adaptability in responding to changing guest needs and property requirements<br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br><ul><li> A passionate and inspired team that creates unique experiences for all they meet.</li><li> We recognize and celebrate our team and individual success<br><br></li></ul>Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success.<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>What is in it for you:<br><br><ul><li> Employee benefit card offering discounted rates at Accor worldwide</li><li> Learning programs.</li><li> Opportunity to develop your talent and grow within your property and across the world!</li><li> Ability to make a difference through our Corporate Social Responsibility activities.</li></ul>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.</p>
<ul>
<li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li>
<li>Efficiently deliver guest luggage and packages to rooms in a timely and organized manner</li>
<li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li>
<li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li>
<li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li>
<li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li>
<li>Support doorman duties as directed by the Guest Services Manager</li>
<li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li>
<li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li>
<li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li>
<li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li>
<li>Proven customer service experience in a hospitality or similar fast-paced environment</li>
<li>Excellent verbal and written communication skills in English</li>
<li>Professional appearance and demeanor with strong interpersonal skills</li>
<li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li>
<li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li>
<li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li>
<li>Exceptional attention to detail, particularly regarding guest belongings and security</li>
<li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li>
<li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li>
<li>Basic numeracy skills for accurately recording deliveries and transactions</li>
<li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li>
<li>Resilience and adaptability in responding to changing guest needs and property requirements</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>What is in it for you:</strong></p>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
</ul></p><p></p>
Egypt - Cairo
<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.<br><br><ul><li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li><li>Efficiently deliver guest luggage, and packages to rooms in a timely and organized manner</li><li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li><li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li><li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li><li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li><li>Support doorman duties as directed by the Guest Services Manager</li><li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li><li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li><li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li><li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li><li>Proven customer service experience in a hospitality or similar fast-paced environment</li><li>Excellent verbal and written communication skills in English</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li><li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li><li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li><li>Exceptional attention to detail, particularly regarding guest belongings and security</li><li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li><li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li><li>Basic numeracy skills for accurately recording deliveries and transactions</li><li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li><li>Resilience and adaptability in responding to changing guest needs and property requirements<br><br></li></ul>Additional Information<br><br><strong>Your Team And Working Environment<br><br></strong><ul><li> A passionate and inspired team that creates unique experiences for all they meet.</li><li> We recognize and celebrate our team and individual success<br><br></li></ul>Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success.<br><br><strong>Our Commitment To Diversity & Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>What Is In It For You<br><br></strong><ul><li> Employee benefit card offering discounted rates at Accor worldwide</li><li> Learning programs.</li><li> Opportunity to develop your talent and grow within your property and across the world!</li><li> Ability to make a difference through our Corporate Social Responsibility activities.</li></ul>
Al-Madina Nurseries
Egypt - Cairo
<h2>Children’s Book Illustrator</h2><p><strong>Job Type:</strong> Freelance / Project-Based<br><strong>Work Location:</strong> Remote</p><h2>Pay</h2><p><strong>8,000 EGP per completed book</strong> of approximately 15–20 pages.</p><p><strong>Important:</strong> This is a project-based payment and <strong>not a weekly salary</strong>. The weekly salary option was selected only because it was required by Indeed.</p><h2>About the Role</h2><p>We are looking for a talented and creative <strong>Children’s Book Illustrator</strong> to work on engaging storybooks for children aged <strong>2–7 years</strong>.</p><p>Each book will typically contain <strong>20–25 pages</strong>, with approximately <strong>3–5 lines of text per page</strong> and <strong>one full-colour illustration per page</strong>, plus a front cover illustration.</p><p>This role is specifically for a <strong>Children’s Book Illustrator</strong>. Applicants must have previous experience or a strong portfolio demonstrating children’s storybook-style illustrations.</p><h2>Responsibilities & Requirements</h2><ul><li>Create colourful, engaging, and child-friendly illustrations.</li><li>Design expressive characters and maintain <strong>character consistency</strong> throughout the book.</li><li>Create suitable backgrounds and story scenes based on the manuscript.</li><li>Follow creative briefs and incorporate reasonable revisions and feedback.</li><li>Provide high-resolution, <strong>print-ready artwork</strong>.</li><li>Previous experience in <strong>children’s book illustration</strong> is preferred.</li><li>Strong character design and visual storytelling skills.</li><li>Ability to meet agreed project deadlines.</li><li>Experience with Islamic or educational children’s content is an advantage.</li></ul><h2>Long-Term Opportunity</h2><p>We are looking to build a long-term relationship with the right illustrator.</p><p>Candidates who consistently demonstrate high-quality work, creativity, reliability, professionalism, and passion may be considered for a <strong>full-time remote position with PeacePages Publishing Ltd</strong> in the future.</p><h2>How to Apply</h2><p>Please submit:</p><ul><li>Your CV.</li><li>A <strong>portfolio or link to examples of your previous illustration work</strong>.</li><li>Examples of <strong>children’s book illustrations</strong>, where available.</li><li>Examples demonstrating <strong>character design and consistency across different scenes</strong>.</li><li>Links to any published books or projects you have previously illustrated, where available.</li></ul><p><strong>Applications without examples of illustration work may not be considered.</strong></p><h2>Application Questions</h2><ul><li>How many years of experience do you have illustrating children's storybooks?</li><li>Please provide your portfolio link. Applications without a portfolio link will not be considered.</li></ul><h2>Important Note</h2><p>This is a <strong>freelance, project-based role</strong>. Payment is <strong>8,000 EGP per completed book</strong> and is <strong>not a weekly salary</strong>.</p>
Four Seasons Hotels and Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><p><span><b><u>About The Role</u></b></span></p><br><br><p><span>Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guest out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</span></p><br><br><p><span><b><u>What Will You Do</u></b></span></p><br><br><p><span>1.The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</span></p><br><br><p><span>2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</span></p><br><br><p><span>3. The ability to quote and be familiar with room and rate availability for current and future dates.</span></p><br><br><p><span>4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.</span></p><br><br><p><span>5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests.</span></p><br><br><p><span>6. The ability to handle guest problems or complaints.</span></p><br><br><p><span><b><u>What Will You Bring</u></b></span></p><br><br><p><span>1.Written, spoken and reading proficiency in the English language.</span></p><br><br><p><span>2. Hotel experience preferred.</span></p><br><br><p><span>3. Knowledge of Front Desk tasks.</span></p><br><br><p><span>4. Opera knowledge is an advantage.</span></p><br><br><p><span>5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</span></p><br><br><p><span>6. The ability to understand and comply with upscale luxuries Hotel operation standards.</span></p><br><br><p><span><b><u>What We Offer: </u></b><br><span><span>• Competitive</span></span> Salary, wages, and a comprehensive benefits package</span></p><br><br><p><span><span><span>• Excellent</span></span> Training and Development opportunities</span></p><br><br><p><span><span><span>• Complimentary</span></span> Dry Cleaning for Employee Uniforms</span></p><br><br><p><span><span><span>• Complimentary</span></span> Employee Meals</span></p><br><br><br><br><br><br><br><br> </div>
SSC Egypt
Egypt - Alexandria
<p>Key partners Commercial Operations Analyst; Technical Data & Documentation / Marketing Communications lead; sales; product line management Role purpose The analytical engine of the commercial team. The role owns the market, competitive, and business intelligence that informs strategy, pricing, and product decisions, together with the CRM and commercial data the function runs on. It turns data into clear insight and reliable reporting, and operates the commercial intelligence AI agents day to day under the director's governance. The role is analytical rather than creative brand, content, and collateral sit elsewhere in the team so the focus is depth in data, analysis, and decision support. Scope of ownership Market, competitive, and demand intelligence and the reporting built on it. CRM data integrity, pipeline hygiene, and standard commercial reporting. Commercial and customer analysis segmentation, win/loss, profitability, and quote analytics. Day-to-day operation of the market-signal and account-intelligence agent, plus analytical support to the pricing and tender agents. Data quality across the commercial systems.</p><h3>Key responsibilities</h3><h4>Market & competitive intelligence</h4><ul><li>Maintain the market, competitive, and demand intelligence that informs commercial strategy, pricing, and product decisions.</li><li>Provide market sizing, competitive positioning, and account intelligence to support major tender development.</li><li>Track competitor activity, pricing signals, and market shifts, and translate them into concise briefs the team can act on.</li></ul><h4>Business intelligence & reporting</h4><ul><li>Build and maintain dashboards and standard reporting that give the wider Strategic Marketing & Technology organization a clear, current picture.</li><li>Own win/loss reporting and surface the patterns behind wins and losses.</li><li>Deliver ad hoc analysis to support commercial and leadership decisions.</li></ul><h4>Data analysis, extraction and visualize to use in reporting</h4><h4>CRM & commercial data management</h4><ul><li>Own CRM data integrity, pipeline hygiene, and adoption support across the commercial team.</li><li>Manage lead and opportunity data capture, routing, and tracking so the pipeline is accurate and reportable.</li><li>Maintain the commercial data foundation that feeds both reporting and the AI agents.</li></ul><h4>Commercial & customer analysis</h4><ul><li>Analyze customer segments, buying behavior, and account profitability to inform targeting and prioritization.</li><li>Support pricing with quote, win-rate, discount, and cost-to-serve analysis.</li><li>Provide the analytical backbone for pipeline reviews, forecasting inputs, and sales-effectiveness measurement.</li></ul><h4>Commercial strategy & sales effectiveness support</h4><ul><li>Support go-to-market planning with target-account analysis and prioritization.</li><li>Translate performance and market data into recommendations that improve win rate and quote-cycle speed.</li><li>Partner with the director on the commercial planning rhythm pipeline review and win/loss analysis.</li></ul><h4>AI tools operation & data quality</h4><ul><li>Operate the market-signal and account-intelligence agent day to day, reviewing outputs for accuracy before they reach the team.</li><li>Supply clean, current data and inputs to the pricing-intelligence and tender-drafting agents.</li><li>Act as a front-line guardian of data quality, recognizing that the agents are only as trustworthy as the data behind them.</li></ul><p><strong>Desired Candidate Profile</strong></p><p> </p> <p> <strong>Commercial & customer analysis</strong> </p> <p> Analyze customer segments, buying behavior, and account profitability to inform targeting and prioritization.</p> <p> Support pricing with quote, win-rate, discount, and cost-to-serve analysis.</p> <p> Provide the analytical backbone for pipeline reviews, forecasting inputs, and sales-effectiveness measurement.</p> <p> <strong>Commercial strategy & sales effectiveness support</strong> </p> <p> Support go-to-market planning with target-account analysis and prioritization.</p> <p> Translate performance and market data into recommendations that improve win rate and quote-cycle speed.</p> <p> Partner with the director on the commercial planning rhythm pipeline review and win/loss analysis.</p> <p> <strong>AI tools operation & data quality</strong> </p> <p> Operate the market-signal and account-intelligence agent day to day, reviewing outputs for accuracy before they reach the team.</p> <p> Supply clean, current data and inputs to the pricing-intelligence and tender-drafting agents.</p> <p> Act as a front-line guardian of data quality, recognizing that the agents are only as trustworthy as the data behind them.</p>
Four Seasons Hotel Riyadh
Egypt - Cairo
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p>
<h4>About the role</h4>
<p>Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guests out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>What will you do</h4>
<p>1. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.<br>
2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.<br>
3. The ability to quote and be familiar with room and rate availability for current and future dates.<br>
4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.<br>
5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests.<br>
6. The ability to handle guest problems or complaints.</p>
<h4>What will you bring</h4>
<p>1. Written, spoken and reading proficiency in the English language.<br>
2. Hotel experience preferred.<br>
3. Knowledge of front desk tasks.<br>
4. Opera knowledge is an advantage.<br>
5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.<br>
6. The ability to understand and comply with upscale luxuries hotel operation standards.</p>
<h4>What we offer:</h4>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li></p><p></p>
Four Seasons Hotels and Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b></p><br><br><p><b>Reservations Agent | Four Seasons Resort Sharm El Sheikh</b></p><br><br><p>At <b>Four Seasons Resort Sharm El Sheikh</b>, our Reservations Agents play a vital role in creating exceptional guest experiences from the very first interaction. This position is responsible for handling reservation inquiries with professionalism and efficiency, maximizing revenue opportunities, and ensuring every guest receives personalized service that reflects the legendary hospitality standards of Four Seasons.</p><br><br><p><b>What you will do</b></p><br><br><ul><li>Handle all reservation inquiries via phone, email, travel partners, and online channels in a professional and timely manner.</li><li>Accurately process new bookings, amendments, cancellations, and special requests in the property management system.</li><li>Maximize room revenue by promoting room upgrades, resort experiences, and additional services whenever appropriate.</li><li>Ensure all guest preferences, special occasions, and important stay details are recorded and communicated to relevant departments.</li><li>Maintain a thorough knowledge of room types, rates, packages, resort facilities, and seasonal promotions.</li><li>Build strong relationships with guests, travel advisors, and business partners while delivering exceptional service aligned with Four Seasons standards.</li><li>Monitor room inventory and availability to optimize occupancy and revenue opportunities.</li><li>Follow up on guest and travel partner requests to ensure all inquiries are resolved efficiently and accurately.</li><li>Collaborate closely with Revenue Management, Front Office, Sales, and other departments to ensure a seamless guest journey.</li><li>Consistently achieve quality, productivity, and service excellence targets while contributing to the overall success of the Reservations team.</li></ul><br><br><p><b>What you bring</b></p><br><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Reservations, Front Office, Guest Services, or a similar customer-facing role within a luxury hotel environment.</li><li>Excellent verbal and written communication skills in English; additional languages are considered an advantage.</li><li>Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Proficiency in hotel reservation systems (preferably Opera) and Microsoft Office applications, with a commitment to delivering exceptional guest service.</li></ul><br><p> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule & Hours:</b></p><br><br><p>• Full Time (8hrs)</p><br><br><br><br><br><br><br><br> </div>
FrancoPinto
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Franco Pinto is a B2B IT solutions and reseller company serving banks, government entities, telecom operators and large corporates across the UAE, Sudan, Saudi Arabia and Egypt since 2008. We partner with leading vendors including Fortinet, HP, Dell and Microsoft. We're a small, senior team - and we're growing.</p><br><br>Job Description<br><p>We're expanding our sales team and looking for a driven, natural salesperson to own a portfolio of enterprise accounts. You'll work closely with our pre-sales and technical team, who support you on solution design and proposals, so you can focus on what matters most: building relationships, understanding client needs, and closing deals.</p><br><p>Whether you're an experienced sales professional or early in your sales career, what matters most to us is your ability to sell - your drive, your people skills, and your confidence in front of a client.</p><br><p>What you'll do:</p><br><ul><li>Build and grow a portfolio of enterprise accounts across banking, government, telecom and large corporates</li><li>Open doors, run client meetings, and understand what clients actually need</li><li>Partner with our pre-sales and technical team to shape the right solution and proposal</li><li>Present commercial offers and close deals</li><li>Manage your pipeline and keep opportunities moving</li><li>Build long-term relationships with clients and vendor partners</li></ul><br>Qualifications<br><p>Essential</p><br><ul><li>Strong sales instincts, drive and resilience</li><li>Excellent relationship-building and communication skills</li><li>Confidence managing a full sales cycle, from first meeting to signed contract</li><li>Professional written and spoken English and Arabic</li><li>Comfortable in a fast-moving, client-facing role</li></ul><p>Advantageous</p><br><ul><li>Previous experience in B2B or enterprise sales</li><li>Background or interest in IT, technology or engineering</li><li>A technical or business degree</li></ul><br>Additional Information<br><p>Competitive base salary plus commission tied to what you sell. Full onboarding and product training, supported by our technical team. Direct exposure to enterprise clients and senior decision-makers from day one. A small, senior team where your work is visible and your growth is real. Remote role, working closely with our Dubai HQ.</p><br><br><br> </div>
FrancoPinto
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Franco Pinto is a B2B IT solutions and reseller company serving banks, government entities, telecom operators and large corporates across the UAE, Sudan, Saudi Arabia and Egypt since 2008. We partner with leading vendors including Fortinet, HP, Dell and Microsoft. We're a small, senior team - and we're growing.</p><br><br>Job Description<br><p>We're expanding our sales team and looking for a driven, natural salesperson to own a portfolio of enterprise accounts. You'll work closely with our pre-sales and technical team, who support you on solution design and proposals, so you can focus on what matters most: building relationships, understanding client needs, and closing deals.</p><br><p>Whether you're an experienced sales professional or early in your sales career, what matters most to us is your ability to sell - your drive, your people skills, and your confidence in front of a client.</p><br><p>What you'll do:</p><br><ul><li>Build and grow a portfolio of enterprise accounts across banking, government, telecom and large corporates</li><li>Open doors, run client meetings, and understand what clients actually need</li><li>Partner with our pre-sales and technical team to shape the right solution and proposal</li><li>Present commercial offers and close deals</li><li>Manage your pipeline and keep opportunities moving</li><li>Build long-term relationships with clients and vendor partners</li></ul><br>Qualifications<br><p>Essential</p><br><ul><li>Strong sales instincts, drive and resilience</li><li>Excellent relationship-building and communication skills</li><li>Confidence managing a full sales cycle, from first meeting to signed contract</li><li>Professional written and spoken English and Arabic</li><li>Comfortable in a fast-moving, client-facing role</li></ul><p>Advantageous</p><br><ul><li>Previous experience in B2B or enterprise sales</li><li>Background or interest in IT, technology or engineering</li><li>A technical or business degree</li></ul><br>Additional Information<br><p>Competitive base salary plus commission tied to what you sell. Full onboarding and product training, supported by our technical team. Direct exposure to enterprise clients and senior decision-makers from day one. A small, senior team where your work is visible and your growth is real. Remote role, working closely with our Dubai HQ.</p><br><br><br> </div>
AccorHotel
Egypt - Cairo
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education:</h2><p>At least High School Degree.</p><h2>Experience:</h2><p>At least 4 years of experience in the industry.</p><h2>Foreign Language:</h2><p>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><h2>Courses and Training:</h2><p>Prior attendance in seminars and trainings related to the job.</p><h2>Computer Literacy:</h2><p>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><h2>Skills:</h2><p>Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>
Egypt - Cairo
<h2 >Desired or preferred experience and technical skills:</h2><ul ><li >At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline</li><li >Self-motivated individual committed to service excellence</li><li >Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods</li><li >Ability to demonstrate empathy, excellent customer service and practical skills</li></ul><h2 >Required Skills and Experience:</h2><ul ><li >Skilled in guest/client service and confident in striving for excellence</li><li >Operational knowledge of all reception services and standard operating procedures</li><li >Must have excellent organisational skills and good attention to detail</li><li >Must be computer literate including MS office</li><li >Ability to use own initiative and takes ownership</li><li >Professional and high standard telephone etiquette</li><li >Should have an excellent and positive can do attitude and a great team player and supporter</li><li >Able to work in a busy and pressured environment providing a discreet and personalised service.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>
AccorHotel
Egypt - Cairo
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>
RIXOS
Egypt - Cairo
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 4 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>
ENNISMORE
Egypt - Cairo
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>
AccorHotel
Egypt - Cairo
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least High School Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>
RIXOS
Egypt - Cairo
<p><br></p><p>Job Description</p><p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p><p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p><p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p><p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p><p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p><p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p><p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</p><p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p><p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.</p><p>2.13 Walks agency representatives and potential guests around the facility.</p><p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p><p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p><p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</p><p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p><p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p><p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>