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<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education:</h2><p>At least High School Degree.</p><h2>Experience:</h2><p>At least 4 years of experience in the industry.</p><h2>Foreign Language:</h2><p>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><h2>Courses and Training:</h2><p>Prior attendance in seminars and trainings related to the job.</p><h2>Computer Literacy:</h2><p>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><h2>Skills:</h2><p>Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>
<h2 >Desired or preferred experience and technical skills:</h2><ul ><li >At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline</li><li >Self-motivated individual committed to service excellence</li><li >Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods</li><li >Ability to demonstrate empathy, excellent customer service and practical skills</li></ul><h2 >Required Skills and Experience:</h2><ul ><li >Skilled in guest/client service and confident in striving for excellence</li><li >Operational knowledge of all reception services and standard operating procedures</li><li >Must have excellent organisational skills and good attention to detail</li><li >Must be computer literate including MS office</li><li >Ability to use own initiative and takes ownership</li><li >Professional and high standard telephone etiquette</li><li >Should have an excellent and positive can do attitude and a great team player and supporter</li><li >Able to work in a busy and pressured environment providing a discreet and personalised service.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 4 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>
<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least High School Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>
<p><br></p><p>Job Description</p><p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p><p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p><p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p><p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p><p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p><p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p><p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</p><p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p><p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.</p><p>2.13 Walks agency representatives and potential guests around the facility.</p><p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p><p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p><p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</p><p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p><p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p><p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.</p>
<ul>
<li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li>
<li>Efficiently deliver guest luggage and packages to rooms in a timely and organized manner</li>
<li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li>
<li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li>
<li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li>
<li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li>
<li>Support doorman duties as directed by the Guest Services Manager</li>
<li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li>
<li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li>
<li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li>
<li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li>
<li>Proven customer service experience in a hospitality or similar fast-paced environment</li>
<li>Excellent verbal and written communication skills in English</li>
<li>Professional appearance and demeanor with strong interpersonal skills</li>
<li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li>
<li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li>
<li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li>
<li>Exceptional attention to detail, particularly regarding guest belongings and security</li>
<li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li>
<li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li>
<li>Basic numeracy skills for accurately recording deliveries and transactions</li>
<li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li>
<li>Resilience and adaptability in responding to changing guest needs and property requirements</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:</p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p>Hotel overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success.</p>
<p>Our commitment to diversity and inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>What is in it for you:</p>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
</ul></p><p></p>
looking for someone who is curious, creative, and brave enough to experiment. Someone who sees trends before everyone else does, throws out crazy ideas, and isn’t afraid to say, “Let’s try this.”<br>What you’ll be doing:<br>* Brainstorm and develop content ideas across different formats and platforms.* Shoot and edit short-form and long-form content.* Help build a strong personal brand across Linked In, Instagram, Tik Tok and beyond.* Stay on top of trends and turn them into original content.* Plan content shoots, organise production, and make sure ideas actually get published.* Occasionally jump in front of the camera if the content calls for it.* Help create content around entrepreneurship, business, marketing, leadership, travel, lifestyle and the behind-the-scenes of building companies.<br>You’re probably a great fit if you:<br>* Speak both Arabic and English fluently.* Have excellent videography and editing skills.* Can tell a story, not just make pretty edits.* Love social media and understand what makes people stop scrolling.* Are proactive; you bring ideas instead of waiting for instructions.* Aren’t afraid to challenge ideas and think differently.* Can move fast without sacrificing quality.* Are organised, reliable, and genuinely excited about creating.<br>Bonus points if you:<br>* Love business, startups, marketing or personal branding.* Know your way around Cap Cut, Premiere Pro, Final Cut, or DaVinci Resolve.* Can photograph as well as film.* Understand analytics and how to improve content over time.<br>This is a full-time role based in Cairo.<br>If you’re looking for a job where you’ll help build something meaningful, experiment with bold ideas, and create content that reaches millions – not just another content calendar – I’d love to hear from you.<br>Send me:<br>* Your portfolio or social links. Info@ubdegypt.com* Three creators whose content you admire.* One content idea you’d have me film on day one
About bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About The Role : <br>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics.<br><br>The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations.<br><br>Job Code : <br>New 2026OPER-242<br><br>Job Responsibilities : <br><br>Core Responsibilities Will Include Help to solve logistics and supply chain challenges through data analysis, innovation and process optimizationreate and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line withquality and safety guidelines Continuously provide critical shift related information to front line management and operators<br><br><br><br><br>Job Qualifications :<br><br>Experience managing teams Experience with planning, performance metrics, and process improvement Preferred Qualifications Experience in logistics Experience with data analysis<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Position Summary<br><br>The WFM Real-Time Analyst is responsible for monitoring contact center performance throughout the day and ensuring staffing levels support business needs. This role works closely with Operations to manage real-time performance, identify staffing gaps, and recommend actions to achieve service level targets and improve productivity<br>Key Responsibilities<br>Monitor real-time contact center performance and key operational metrics. Compare forecasted workload with actual results and identify performance gaps. Provide real-time reports and updates to Operations Management. Recommend staffing adjustments to maintain service levels and productivity. Manage intraday activities, including break schedules and staffing movements between Front Office and Back Office. Monitor service levels and take appropriate actions to minimize performance risks. Support Operations Supervisors with data-driven recommendations. Work closely with other departments to improve operational performance. Identify opportunities to improve workforce management processes. Ensure compliance with Teleperformance policies, data protection, information security, and health & safety requirements. Report any policy or security violations to management.<br>Qualifications<br>Education<br>Bachelor's degree is preferred.<br>Experience<br>2–3 years of experience in Workforce Management, Contact Center Operations, or a similar role. Experience in a customer service or contact center environment is preferred.<br><br>Language<br>English proficiency at B2 level or higher.<br>Technical Skills<br>Good knowledge of Microsoft Excel, Word, Outlook, and Power Point. Experience with Workforce Management tools is an advantage. Knowledge of SQL or Business Intelligence (BI) tools is a plus.<br><br>Skills & Competencies<br>Strong analytical and problem-solving skills. Good communication and teamwork. Ability to work in a fast-paced environment. Strong organizational and time management skills. Attention to detail and accuracy. Ability to make decisions based on real-time data. Proactive and results-oriented mindset.<br><br>Success Measures<br>Performance in this role will be measured by:<br>Achievement of service level targets. Accuracy and timeliness of reporting. Effective real-time staffing management. Productivity improvements. Collaboration with Operations and other stakeholders.
About EFS<br>Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry’s most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce.<br>EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies.<br>EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.<br>Preferred Candidate: Female<br>Key Responsibilities<br>Greet and assist visitors in a professional and friendly manner Answer and direct phone calls promptly and courteously Maintain a tidy and organized reception area Support administrative and office coordination tasks Provide excellent customer service and handle client interactions effectively Act as first point of contact for visitors Requirements<br>Fresh graduate is preferred. Bachelor's degree. Very good command of English (spoken and written) Excellent communication and interpersonal skills Well groomed and professional appearance Strong customer service orientation with a polite and helpful attitude Friendly, energetic, and confident personality Previous experience in customer service or front desk roles is a plus
Company Description Bascota is a farm-to-table concept that focuses on fresh, locally sourced ingredients and thoughtfully crafted food and beverage experiences. The company is committed to transparent sourcing, sustainable practices, and high-quality service. Bascota aims to provide guests with wholesome meals that highlight seasonal produce and authentic flavors. Team members join a culture that values collaboration, integrity, and continuous improvement in every aspect of operations.<br>Role Description The Food and Beverage Operations Manager is a full-time, on-site role based in Cairo. This position oversees daily food and beverage operations, including coordinating front-of-house and back-of-house activities to ensure smooth service and consistent product quality. Responsibilities include managing staff schedules, supervising service standards, monitoring inventory and procurement, and enforcing food safety and hygiene regulations. The manager will analyze sales and customer feedback, implement improvements to enhance guest satisfaction, and support menu execution in alignment with the farm-to-table concept. The role also involves training and coaching team members, controlling operational costs, and collaborating with leadership on strategic initiatives and promotions.<br>Qualifications<br> Candidates should possess strong Operations Management skills, including workflow coordination and cost control. Candidates should possess Food Service and Food & Beverage knowledge, with a solid understanding of menu execution and food safety standards. Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to handle feedback and maintain high service quality. Candidates should possess team leadership, staff training, and performance management capabilities. Relevant experience in restaurant, hotel, or hospitality food and beverage operations is highly beneficial. Strong organizational skills, attention to detail, and the ability to work in a fast-paced, on-site environment in Cairo. Ability to collaborate across departments and communicate clearly with diverse teams and guests. Formal education in hospitality management, business, or a related field is an advantage but equivalent experience is also valued.
Company Description ABC (Advanced Behavioral Clinic) is a specialized healthcare provider focused on behavioral and mental health services. The clinic offers personalized, evidence-based care to individuals and families in a supportive environment. ABC prioritizes collaboration among clinicians, administrative staff, and clients to ensure smooth operations and high-quality service delivery. Team members are encouraged to contribute to process improvements and client experience. The clinic is committed to ethical practice, confidentiality, and professional development. Role Description The Clinic Admin and Accountant is a full-time, on-site role based in Heliopolis. This role manages front-desk operations, including greeting clients, scheduling appointments, handling phone and email inquiries, and maintaining patient records. The position also oversees billing and invoicing, tracks payments, reconciles accounts, and prepares basic financial reports. Day-to-day responsibilities include coordinating with clinicians on schedules, ensuring accurate documentation, supporting insurance and payment processes, and maintaining compliance with clinic policies and relevant regulations. The role requires close attention to detail, organized record-keeping, and professional communication with clients, providers, and external partners. Qualifications Strong administrative skills, including appointment scheduling, record management, and office organization. Basic to intermediate accounting skills, such as invoicing, payment tracking, account reconciliation, and financial reporting. Proficiency with clinic management software, spreadsheets, and common office tools (e.g., MS Office or Google Workspace). Effective written and verbal communication skills, with a professional and empathetic approach to client interaction. High level of accuracy, attention to detail, and confidentiality in handling financial and patient information. Ability to manage multiple tasks, prioritize workload, and work independently while collaborating with the clinical team. Previous experience in a clinic, healthcare, or accounting/administrative role is preferred. Diploma or bachelor’s degree in business, accounting, administration, or a related field is an advantage.
Manage efficiently the portfolio of customers designated, acquire new to bank customers, enroll, and upgrade existing customers along with cross selling all exclusive products to the customer to achieve her/his set target and meet annual approved plan. Review reports which indicate the level of services & rate of complaints, then ensure that any customer complaint is solved, as well as striving for achieving the best-in-class service through professional customer handling. Track wealth customers’ outflows and inflows daily and contact customers to seek information behind unexpected behaviors. Ensure that a consistent high level of customer service is maintained by effectively dealing with AAIB wealth customers’ queries and complaints. Ensure that the work area is maintained in a good condition and that product literature is available and prominently displayed Maximize and optimize the wealth customer’s profitability through cross selling and offering new products. Retain wealth customers and maintain their balances along with increasing them. Responds positively and diligently to colleagues and communicate effectively with branch staff and support his units to ensure customers’ requests are processed timely and efficiently. Ensure that the required awareness about the proposition is provided to branch heads and all front liners in order to create quality referrals. Attend meetings with segment management to address wealth customers needed services and products. Prepare a daily sales report including all sales activities and call reports to share it with the Cluster Head. Seek and continuously develop knowledge and information about competitor activity, pricing and tactics.<br>Qualifications & Experience:Bachelor’s degree in commerce, Business Administration, Accounting or its equivalent. Minimum 3 – 8 years of relevant experience in a sales/financial position Strong academic record or a track record of strong achievements CISI Certification is a must.<br>Skills:Excellent command of English & Arabic Languages Strong interpersonal, communication & networking skills Customer service oriented Can work under pressure and meet monthly targets
Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Performance Marketing Manager, you will play a pivotal role in crafting, shaping, and optimising our digital campaigns in collaboration with the Group Performance Marketing Manager. You will engage with various internal teams to develop and implement comprehensive end-to-end marketing strategies that align with our business objectives.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Manage Performance Marketing Processes: Oversee the planning and execution of paid media campaigns, customer lifecycle management (CLM) initiatives, growth strategies, and other digital marketing activities;</li><li>Collaborate Across Departments: Partner with department heads and teams to discuss and align on marketing plans and strategies;</li><li>Performance Analysis and Reporting: Analyse and automate the performance metrics of digital marketing efforts, measuring ROI and results against established KPIs;</li><li>Trend Identification and Optimisation: Identify market trends and insights to optimise spending and enhance overall campaign performance;</li><li>Data Reporting and Insights Sharing: Produce and analyse digital marketing analytics reports, sharing actionable insights with the team to inform optimisation strategies;</li><li>Proactive Problem Solving: Anticipate internal and external business challenges and regulatory issues, recommending improvements to processes, products, or services;</li><li>Project Leadership: Lead high-visibility teams or projects to achieve key milestones and objectives;</li><li>Management Reporting: Provide effective and timely reporting to senior management on performance and strategic initiatives;</li><li>Autonomous Project Management: Demonstrate the ability to work independently on complex projects without supervision</li><li>Mentorship and Quality Assurance: Mentor team members, review and validate their work to ensure high-quality output;</li><li>Team Management: Recruit, select, and train new candidates in core performance marketing<br><br><br></li></ul><strong>Requirements<br><br></strong><strong>Qualifications:<br><br></strong><ul><li>Bachelor's degree from a reputable university<br><br><br></li></ul><strong>Experience:<br><br></strong><ul><li>7 - 8 years of prior experience in digital marketing and advertising;</li><li>2 years of experience in managing a team;</li><li>Experience in a management role is a plus<br><br><br></li></ul><strong>Knowledge:<br><br></strong><ul><li>In-depth knowledge of core digital marketing tools;</li><li>Advanced practical knowledge of Google Ads, Facebook Ad Manager, and other digital marketing channels;</li><li>Strong understanding of web analytics (experience with Google Analytics is preferred);</li><li>Well-versed with various CLM platforms and in-depth practical experience with some platforms and tools such as MoEngage, Braze, CleverTap, Airship, SendGrid, Mailchimp, etc.;</li><li>Strong understanding of current online marketing concepts, user journeys, digital strategy, and best practices<br><br><br></li></ul><strong>Skills:<br><br></strong><ul><li>Strategic Thinker: Sharp strategic thinking and ability to translate quantitative & qualitative data/insights into a strong targeted marketing strategy;</li><li>Technical Proficiency: Strong technical and data analysis skills;</li><li>MS Office Expertise: Strong skills in MS Office Suite (Outlook, Excel, PowerPoint);</li><li>Communication Skills: Excellent written and verbal communication skills<br><br><br></li></ul><strong>Traits:<br><br></strong><ul><li>Self-motivated & willing to take on new challenges;</li><li>Able to work with colleagues at all levels to develop marketing goals and evaluate results<br><br><br></li></ul><strong>Benefits<br><br></strong><ul><li>A fast paced, high performing team</li><li>Comprehensive Health Insurance</li><li>Life Insurance</li><li>Rewards & Recognitions</li><li>Learning & Development opportunities<br><br><br></li></ul>#Egyptdubizzle
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Yassir</strong> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in <strong>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</strong>. It is backed (~<strong>$200M in funding</strong>) by VCs from Silicon Valley, Europe and other parts of the world.<br>
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.<br>
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.<br>
<br><br><p><b>About the role</b></p><br><ul><li>In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using Node.js,. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required.<br></li></ul><br><p><b>About your role as “Back-end Engineer”</b></p><br><ul>
<li>Build robust and scalable software in Node js.</li>
<li>Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members</li>
<li>Help improve existing code quality through writing unit tests, automation and performing code reviews</li>
<li>Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products</li>
<li>Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution</li>
<li>Dive into difficult problems and successfully deliver results on schedule<br></li>
</ul><br><p><b>About your Experience</b></p><br><ul>
<li>BSc/MSc in Engineering, Computer Science or relevant field.</li>
<li>Minimum 4 years of experience in a similar role</li>
<li>Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines</li>
<li>Highly organized, creative and critical thinker</li>
<li>Comfortable working in an entrepreneurial environment</li>
<li>Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives</li>
</ul><strong><u>Must have technical skills:</u></strong><br>
Language: Node.Js.
Database: Mongodb or other.
Framework: Express.js & Nest j.s.
Web architecture: Rest and restful APIs, micro-services
Master source version control: GIT
Containers: Docker, kubernetes
Caching, Redis server
Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus
Web load balancing
Scaling
OS administration
Encryption : https//, digital signing
<br><br><p><b>Why you should join Yassir</b></p><br><ul>
<li> You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)</li>
<li> Attractive salary and you even get a stake in the company</li>
<li> Subsidized public transit pass</li>
<li>Have a lasting impact on our company's culture</li>
<li> Perfect timing with renowned investors to build something great</li>
<li> Extremely steep learning curve with own responsibility and intensive guidance</li>
<li> Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans<br></li>
</ul><br> </div>
<p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As a Performance Marketing Manager, you will play a pivotal role in crafting, shaping, and optimising our digital campaigns in collaboration with the Group Performance Marketing Manager. You will engage with various internal teams to develop and implement comprehensive end-to-end marketing strategies that align with our business objectives.</p><p>Key Responsibilities:</p><ul><li>Manage Performance Marketing Processes: Oversee the planning and execution of paid media campaigns, customer lifecycle management (CLM) initiatives, growth strategies, and other digital marketing activities;</li><li>Collaborate Across Departments: Partner with department heads and teams to discuss and align on marketing plans and strategies;</li><li>Performance Analysis and Reporting: Analyse and automate the performance metrics of digital marketing efforts, measuring ROI and results against established KPIs;</li><li>Trend Identification and Optimisation: Identify market trends and insights to optimise spending and enhance overall campaign performance;</li><li>Data Reporting and Insights Sharing: Produce and analyse digital marketing analytics reports, sharing actionable insights with the team to inform optimisation strategies;</li><li>Proactive Problem Solving: Anticipate internal and external business challenges and regulatory issues, recommending improvements to processes, products, or services;</li><li>Project Leadership: Lead high-visibility teams or projects to achieve key milestones and objectives;</li><li>Management Reporting : Provide effective and timely reporting to senior management on performance and strategic initiatives;</li><li>Autonomous Project Management: Demonstrate the ability to work independently on complex projects without supervision.</li><li>Mentorship and Quality Assurance: Mentor team members, review and validate their work to ensure high-quality output;</li><li>Team Management: Recruit, select, and train new candidates in core performance marketing.</li></ul><p>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities #Egyptdubizzle</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: Bachelor's degree from a reputable university.</p><p>Experience: 7 - 8 years of prior experience in digital marketing and advertising; 2 years of experience in managing a team; Experience in a management role is a plus.</p><p>Knowledge: In-depth knowledge of core digital marketing tools; Advanced practical knowledge of Google Ads, Facebook Ad Manager, and other digital marketing channels; Strong understanding of web analytics (experience with Google Analytics is preferred); Well-versed with various CLM platforms and in-depth practical experience with some platforms and tools such as MoEngage, Braze, CleverTap, Airship, SendGrid, Mailchimp, etc.; Strong understanding of current online marketing concepts, user journeys, digital strategy, and best practices.</p><p>Skills: Strategic Thinker: Sharp strategic thinking and ability to translate quantitative & qualitative data/insights into a strong targeted marketing strategy; Technical Proficiency: Strong technical and data analysis skills; MS Office Expertise: Strong skills in MS Office Suite (Outlook, Excel, PowerPoint); Communication Skills: Excellent written and verbal communication skills.</p><p>Traits: Self-motivated & willing to take on new challenges; Able to work with colleagues at all levels to develop marketing goals and evaluate results.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Performance Marketing Manager, you will play a pivotal role in crafting, shaping, and optimising our digital campaigns in collaboration with the Group Performance Marketing Manager.<br> You will engage with various internal teams to develop and implement comprehensive end-to-end marketing strategies that align with our business objectives.<br> Key Responsibilities: Manage Performance Marketing Processes: Oversee the planning and execution of paid media campaigns, customer lifecycle management (CLM) initiatives, growth strategies, and other digital marketing activities; Collaborate Across Departments: Partner with department heads and teams to discuss and align on marketing plans and strategies; Performance Analysis and Reporting: Analyse and automate the performance metrics of digital marketing efforts, measuring ROI and results against established KPIs; Trend Identification and Optimisation: Identify market trends and insights to optimise spending and enhance overall campaign performance; Data Reporting and Insights Sharing: Produce and analyse digital marketing analytics reports, sharing actionable insights with the team to inform optimisation strategies; Proactive Problem Solving: Anticipate internal and external business challenges and regulatory issues, recommending improvements to processes, products, or services; Project Leadership: Lead high-visibility teams or projects to achieve key milestones and objectives; Management Reporting : Provide effective and timely reporting to senior management on performance and strategic initiatives; Autonomous Project Management: Demonstrate the ability to work independently on complex projects without supervision.<br> Mentorship and Quality Assurance: Mentor team members, review and validate their work to ensure high-quality output; Team Management: Recruit, select, and train new candidates in core performance marketing.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities #Egyptdubizzle Qualifications: Bachelor's degree from a reputable university.<br> Experience: 7 - 8 years of prior experience in digital marketing and advertising; 2 years of experience in managing a team; Experience in a management role is a plus.<br> Knowledge: In-depth knowledge of core digital marketing tools; Advanced practical knowledge of Google Ads, Facebook Ad Manager, and other digital marketing channels; Strong understanding of web analytics (experience with Google Analytics is preferred); Well-versed with various CLM platforms and in-depth practical experience with some platforms and tools such as MoEngage, Braze, CleverTap, Airship, SendGrid, Mailchimp, etc.<br>; Strong understanding of current online marketing concepts, user journeys, digital strategy, and best practices.<br> Skills: Strategic Thinker: Sharp strategic thinking and ability to translate quantitative & qualitative data/insights into a strong targeted marketing strategy; Technical Proficiency: Strong technical and data analysis skills; MS Office Expertise: Strong skills in MS Office Suite (Outlook, Excel, PowerPoint); Communication Skills: Excellent written and verbal communication skills.<br> Traits: Self-motivated & willing to take on new challenges; Able to work with colleagues at all levels to develop marketing goals and evaluate results.<br></span> </div>
<p>What you will do on your journey with WebBeds. As a Marketing Manager, you will lead the planning, execution, and optimisation of integrated B2B marketing programmes that drive commercial impact and strengthen WebBeds presence across the region. You will combine strategic thinking with hands-on delivery to develop campaigns that align with business priorities and deliver measurable results. In this role, you will own multi-channel marketing campaigns, digital performance, and partner marketing initiatives while acting as a key point of coordination across teams. You will use data, insights, and market intelligence to guide decision-making, enhance campaign effectiveness, and ensure consistent brand execution across all channels. In this role you will:</p><p>Key responsibilities</p><p>Marketing strategy and planning: Contribute to the development of regional marketing strategies, translating commercial priorities into integrated marketing plans across digital, content, events, and communications.</p><p>Campaign management: Lead the end-to-end delivery of multi-channel B2B marketing campaigns across email, digital, social media, webinars, landing pages, and print.</p><p>Campaign planning and optimisation: Define campaign roadmaps, manage timelines, and continuously optimise performance based on data and insights.</p><p>Content development and oversight: Develop and oversee marketing content including newsletters, blog posts, presentations, and partner communications to support campaigns and sales initiatives.</p><p>Digital marketing ownership: Own the regional digital marketing roadmap, including website performance, marketing automation, and digital campaign optimisation.</p><p>SEO strategy and execution: Lead SEO initiatives, including keyword research, content optimisation, and performance tracking to drive organic growth.</p><p>Website and platform management: Oversee website and microsite performance, ensuring strong user experience, accuracy, and alignment with brand standards.</p><p>Marketing automation: Manage and optimise automated marketing workflows to deliver timely and relevant communications to targeted audiences.</p><p>Paid and performance marketing: Plan and manage paid digital campaigns, including collaboration with internal teams and external agencies.</p><p>Social media strategy: Define and oversee regional social media activity, ensuring consistent, engaging, and performance-driven content across platforms.</p><p>Partner marketing programmes: Build and manage co-marketing initiatives with partners, ensuring alignment with brand guidelines and commercial objectives.</p><p>Stakeholder collaboration: Act as a key marketing contact for internal teams and external partners, ensuring alignment and effective campaign delivery.</p><p>Event marketing leadership: Lead marketing activities for industry events, trade shows, webinars, and partner activations.</p><p>Team coordination: Provide guidance and direction to junior team members, ensuring high-quality and aligned campaign execution.</p><p>Performance tracking and reporting: Own marketing performance reporting, analysing results across channels and presenting insights to stakeholders.</p><p>Brand governance: Ensure consistency and compliance with brand guidelines across all regional marketing activities.</p><p>The skills we would love to see in your suitcase!</p><p><strong>Desired Candidate Profile</strong></p><p>5 7 years of experience in marketing, with a strong focus on campaign management and digital marketing. Bachelor s degree in marketing, communications, business administration, or a related field. Strong expertise in digital marketing, including SEO, marketing automation, web management, and paid media. Proficiency in WordPress CMS, email marketing platforms, analytics tools, and design tools such as Canva or Adobe Creative Suite. Strong analytical and data-driven mindset, with the ability to translate insights into actionable strategies. Excellent communication and stakeholder management skills, with the ability to influence across teams. Strong organisational skills, with the ability to manage multiple projects, budgets, and timelines effectively. Collaborative approach with the ability to coordinate across cross-functional teams and external partners. Fluent English required, with Arabic considered an advantage. Experience in a B2B environment, ideally within travel, hospitality, or technology sectors. Adaptability and a proactive approach in a fast-paced, evolving business environment.</p>