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Location: Sheikh Zayed, Giza, Egypt<br>Employment Type: Full-Time<br>Sales Engineer: Pumps & Rotary Equipment<br>Value Tech, a leading mechanical trading company with over 30 years of industry excellence, is hiring a Sales Engineer with proven field sales experience in pumps and rotary equipment.<br>This role is suited for a commercially driven mechanical engineer who can manage the full sales cycle, develop structured client relationships, and convert technical opportunities into closed business. Exposure to pumps, mechanical seals, and flow systems is strongly preferred.<br>What You’ll Be Doing:<br>Develop and grow sales across pumps and rotary equipment within industrial, infrastructure, HVAC, water, and oil & gas sectors Build and maintain structured relationships with contractors, consultants, and end users Conduct site visits to assess operating conditions and application requirements Prepare compliant technical and commercial offers aligned with project specifications Handle RFQs, RFIs, tenders, and submittals from inquiry to negotiation and closure Coordinate with suppliers and principals to obtain technical clarifications and commercial support Maintain disciplined pipeline tracking and consistent follow-up to meet individual sales targets Develop reference projects and sector penetration strategies in coordination with sales leadership Ensure proper documentation, order follow-up, and alignment with operations through dispatch<br>What We’re Looking For:<br>Bachelor’s degree in Mechanical Engineering2–5 years of experience in mechanical trading or industrial sales Strong familiarity with pumps, mechanical seals, or rotating equipment is a strong advantage Ability to read specifications, BOQs, and technical datasheets with confidence Commercial awareness with structured negotiation capability Strong communication skills in English and Arabic High ownership mentality and target discipline Comfortable working cross-functionally with suppliers, operations, and management<br>Fresh Graduate are welcome.
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Responsibilities:<ul><li><strong>Invoice Processing</strong> - Process high-volume invoices for shipboard and land-based vendors, ensuring proper coding, approvals, and compliance with company policies and maritime regulatory requirements.<ul><li>Receive and process invoices in Concur and ensure proper department and GL Account coding</li><li>Assign invoices to appropriate staff for approval</li><li>Sync approved invoices into QuickBooks (Trade & Mystic)</li><li>Maintain Concur GL account mapping to QuickBooks</li></ul></li><li><strong>Expense Processing</strong> - Ensure timely entry and approval of employee expense reports in compliance with travel and entertainment policies.<ul><li>Prepare and send Bank of America Credit Card Statement to each user with Due by date</li><li>Process expense reports in Concur</li><li>Sync Expense reports into QuickBooks</li><li>Reconcile credit card accounts with statement in QuickBooks</li><li>Follow up on missing expense reports/issues</li></ul></li><li><strong>Cash Management (Proposal)</strong> - Prepare and provide funding requests for scheduled disbursements.<ul><li>Enter approved guest refunds into QuickBooks, Enter commissions payable into QuickBooks</li><li>Prepare weekly payment cash requirements from the Accounts Payable Trade aging report</li><li>Prepare weekly Aging report with Priority List and send it to Mystic</li></ul></li><li><strong>Payment Processing</strong> - Coordinate and execute weekly payment runs via checks, ACH, international wires, and credit card platforms.<ul><li>Manage payment batches in the ERP system, verifying accuracy, vendor terms, and banking details.</li><li>Manage the end-to-end payment process, including preparing, validating, and executing ACH, wire transfers (domestic and international), and check payments.</li><li>Update QuickBooks and Smartsheet after payments are made</li><li>Send Remittance advice to vendors (from QuickBooks)</li><li>Send payment update to the Director of Sales (include screenshot of Smartsheet with payment update)</li></ul></li><li><strong>Vendor Management - </strong>Serve as a primary point of contact for vendor inquiries and payment status requests.<ul><li>Reconcile vendor statements and resolve discrepancies proactively.</li><li>Maintain vendors master data and support vendor onboarding, including W-9/W-8 collection and tax classification, ACH & Wire payment information.</li><li>Follow -up on issues and communicate with internal staff on resolutions</li><li>Prepare annual 1099 statements</li></ul></li><li><strong>Documentation and Internal Controls</strong> - Maintain a complete, audit-ready filing system for all financial records, including digital and physical support ensuring compliance with accounting standards and regulations.<ul><li>Reconcile AP sub-ledger to the general ledger and investigate variances.</li><li>Provide support for internal and external audits, including documentation and transaction histories.</li></ul></li><li><strong>Special Projects</strong> - Assist with special Finance projects and others as needed.</li></ul>Qualifications:<p><strong>Education & Experience:</strong></p><br><p> • Associate or bachelor’s degree in accounting, Finance, or related field preferred.</p><br><p> • 5+ years of progressive accounts payable experience, preferably in the travel, maritime, or hospitality industry.</p><br><p> • Experience with global payment processing and multi-currency transactions are strongly preferred.</p><br><p><strong>Technical Skills:</strong></p><br><p> • Strong knowledge of full-cycle AP, three-way match, and vendor payment processes.</p><br><p> • Experience with Quick Books and Concur (Invoice and Expense)</p><br><p> • Proficient in Excel (pivot tables, formulas, reconciliation templates).</p><br><p><strong>Competencies:</strong></p><br><p> • High level of accuracy, organization, and attention to detail.</p><br><p> • Ability to prioritize and manage deadlines in a high-volume environment.</p><br><p> • Excellent communication and interpersonal skills.</p><br><p> • Excellent attention to detail, analytical and problem-solving skills.</p><br><p> • Strong written and verbal communication skills to support global vendors and internal departments.</p><br><p> • Ability to manage deadlines in a fast-paced, operationally critical environment.</p><br><p> • Fluent English written and spoken command is a MUST</p><br> </div>
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<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><p><span><strong>Role Description:</strong></span></p><br>
<p><span>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams. </span></p><br> <p><span><strong>What You’ll Be Doing </strong></span></p><br>
<p><span><strong>Core Responsibilities</strong></span></p><br>
<p><span> • Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. </span></p><br>
<p><span>• Document and track all customer interactions and resolutions accurately in the ticketing system. </span></p><br>
<p><span>• Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></p><br>
<p><span> • Follow established procedures for incident management, problem management, and service request fulfillment.</span></p><br>
<p><span> • Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution. </span></p><br>
<p><span>• Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates. </span></p><br>
<p><span>• Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers. </span></p><br>
<p><span>• Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers. </span></p><br>
<p><span>• Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction. </span></p><br>
<p><span>• Continuously develop and enhance technical skills and knowledge through training and self-learning. </span></p><br> <p><span><strong>Experience & Qualification. </strong></span></p><br>
<p><span>• Fluent in German and English, both written and verbal communication skills. </span></p><br>
<p><span>• Previous experience in a customer support or service desk role, preferably in a technical support environment. </span></p><br>
<p><span>• Ability to analyze and resolve technical issues independently or through collaboration. </span></p><br>
<p><span>• Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically. </span></p><br>
<p><span>• Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment. </span></p><br>
<p><span>• Strong organizational skills, attention to detail, and the ability to multitask effectively. </span></p><br>
<p><span>• Flexibility to work in shifts, including weekends and holidays, as per business needs. </span></p><br> <p><span><strong>Skills, Knowledge & Abilities </strong></span></p><br>
<p><span>• Strong problem-solving and troubleshooting skills </span></p><br>
<p><span>• Adaptability. • Self-learning. </span></p><br>
<p><span>• Critical thinking. </span></p><br>
<p><span>• Problem-solving. </span></p><br>
<p><span>• Attention to detail. </span></p><br>
<p><span>• Communication and teamwork. </span></p><br>
<p><span><strong>Performance Standards</strong></span></p><br>
<p><span> • Response Time. </span></p><br>
<p><span>• First Contact Resolution. </span></p><br>
<p><span>• Customer Satisfaction. </span></p><br>
<p><span>• Ticket Documentation and Management. </span></p><br>
<p><span>• Technical Knowledge.</span></p><br>
<p><span> • Language Proficiency. </span></p><br>
<p><span>• Incident Resolution Time. </span></p><br>
<p><span>• Quality of Service. </span></p><br>
<p><span>• Knowledge Sharing. </span></p><br>
<p><span>• Professionalism and Collaboration. </span></p><br> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in French and English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
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<span>About Valleysoft Valleysoft is an IT services provider delivering enterprise technology, application development, process management, and IT support solutions to clients worldwide.<br> Operating across the Information Technology and Services sector, the company partners with organizations on complex digital transformation initiatives and business-critical systems that support day-to-day operations and long-term growth.<br> Job Summary The PTM Lead (SAP PP) will be responsible for leading the Production-to-Manufacture (PTM) workstream for the SAP template roll-out in Egypt, with a focus on Production Planning (PP) processes.<br> This role requires a hands-on functional lead with strong SAP PP expertise and a solid understanding of manufacturing planning, production execution, material staging, and shop floor process integration.<br> The successful candidate will work closely with business stakeholders, cross-functional teams, and the central program team to ensure alignment with the global SAP template while supporting local manufacturing requirements, solution validation, testing, deployment, and go-live readiness.<br> Key Responsibilities Lead the PTM / PP workstream for the Egypt SAP template roll-out.<br> Validate the global template against local production planning and manufacturing processes.<br> Work with business stakeholders to confirm process alignment and identify local gaps or operational requirements.<br> Support workshops, fit-gap discussions, solution validation, and functional reviews.<br> Drive PP activities across testing, defect resolution, cutover preparation, go-live, and hypercare.<br> Ensure readiness across key areas including production planning, production orders, MRP, material staging, and manufacturing execution support.<br> Coordinate closely with MM, Warehouse, Logistics, Data, Reporting, and Integration teams to ensure end-to-end process alignment.<br> Support business readiness, training, and user adoption for production and manufacturing processes.<br> Track risks, issues, and dependencies within the PP workstream and escalate where required.<br> Provide regular status updates on progress, key decisions, risks, and business impacts.<br> Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Business Administration, or a related field.<br> SAP PP and/or SAP S/4HANA certification is a plus.<br> 7+ years of hands-on experience in SAP Production Planning (PP).<br> Minimum 2 years of experience leading SAP PP/PTM workstreams or functional teams.<br> Proven experience in at least one full SAP implementation or global template roll-out project.<br> Experience with SAP S/4HANA is highly preferred.<br> Must-Have Requirements Proven hands-on SAP PP functional lead experience in implementation or SAP template roll-out programs.<br> Strong knowledge of production planning and manufacturing processes within SAP.<br> Strong expertise in SAP Production Planning (PP).<br> Experience in Material Requirements Planning (MRP), production orders, Bills of Materials (BOMs), routings, work centers, material staging, and shop floor process flows.<br> Experience with SAP configuration, testing, defect analysis, and production support.<br> Strong stakeholder management skills with the ability to collaborate effectively with manufacturing, operations, and cross-functional teams.<br> Experience supporting SIT, UAT, cutover planning, go-live, and hypercare activities.<br> Ability to lead functional workshops, fit-gap analysis, and solution validation sessions.<br> Strong analytical, problem-solving, and communication skills.<br> Ability to drive execution and deliver results in a fast-paced project environment.<br> Fluent in English, both written and spoken.<br> Good-to-Have Requirements Experience in FMCG industry environments.<br> Experience in global SAP template roll-out programs.<br> Familiarity with MM, Warehouse, Logistics, and Quality Management (QM) integration points.<br> Experience coordinating with Data, Reporting, and Integration teams.<br> Exposure to plant operations and manufacturing execution activities.<br> Experience with SAP S/4HANA implementations.<br> SAP PP or SAP S/4HANA certification.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who We Are Founded in 2018 in Dubai, invygo is on a mission to redefine mobility across the Middle East and North Africa. We make car access simple, flexible, and hassle-free - helping people move on their own terms. With offices in Dubai, Riyadh, and Cairo, and a growing presence across the UAE, Saudi Arabia, and Qatar, our team is made up of passionate innovators who are bold, dedicated, and driven by impact. At invygo, you re not just joining a company, you re helping shape the future of mobility in MENA. If you re ready to make a difference, come build the smartest way to move with us. The Role As our Senior Product Manager, you ll take ownership of a full business unit and lead a dedicated, multi-disciplinary squad (Engineering, Data, and more) to build and optimize products that matter. This is more than just a product role. You ll be at the heart of strategy, execution, and growth, steering products from idea to launch to continuous innovation, and ensuring they deliver measurable business results. What You ll Do Own performance & strategy: Define and deliver the product vision and roadmap, driving growth, efficiency, and outcomes for your business unit. Lead a high-performing squad: Mentor and inspire your cross-functional team to work collaboratively and deliver excellence. Drive end-to-end product development: From ideation and discovery to launch and optimization, you ll ensure products meet both user and business needs. Manage stakeholders strategically: Collaborate across Sales, Marketing, Operations, Finance, and Leadership to align priorities and communicate progress. Leverage data & insights: Use market research, A/B testing, and analytics to inform decisions, refine products, and unlock growth opportunities. Inspire & evangelize: Share the product vision with clarity and passion motivating your squad and influencing across the organization. 6+ years in product, most of it on consumer apps real people use. A track record of shipping fast and moving the number that mattered. You design the experiment and call the result without fooling yourself. Taste. You push for great when fine would pass. You stay calm when the brief is vague and the pace is high, because that is the job here Why You ll Love Working with Us At invygo, you ll have the autonomy, resources, and support to make big things happen. You ll learn fast, grow faster, and see your impact every single day. Here s what we offer: Competitive Salary Employee Stock Options (because we want you to share in our success) Team and Individual Performance Bonuses Flexibility: Work from home or abroad Discounts on invygo s car subscription (yes, your rides just got cooler) Team Engagement Days filled with collaboration and fun Ready to Drive Change? If you re a product leader who loves big challenges, thrives in dynamic environments, and wants to leave a mark on the future of mobility in the region, we d love to meet you. Apply now and let s build th smartest way to move together</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>6+ years in product, most of it on consumer apps real people use. A track record of shipping fast and moving the number that mattered. You design the experiment and call the result without fooling yourself. Taste. You push for great when fine would pass. You stay calm when the brief is vague and the pace is high, because that is the job here</p><p></p></section>
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br><br>To maintain a competitive advantage as we grow, we are currently looking for a new IT Support Inter<br>n<br>Responsibilities Support end-users with hardware, software, and connectivity issues. Assist with installations and setup of IT equipment. Help manage assets through tagging, tracking, and documentation. Perform maintenance on PCs, laptops, and printers. Work with IT teams to resolve issues and keep operations running smoothly. Follow IT processes to ensure service quality. Troubleshoot networking, printers, mobile devices, and systems. Contribute ideas to improve IT support quality. Qualifications Final-year students or fresh graduates (including those awaiting military service). Interest in IT operations and willingness to learn. Basic knowledge of computers, networking, or troubleshooting is a plus. Good communication skills and ability to work in a team. English proficiency is a Mus<br>t.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a te<br>am.<br>We are changing lives by constantly striving for a better solut<br>ion.
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<p>Yassir is the leading super app in the Maghreb region, set to change the way daily services are provided. It currently operates across Algeria, Morocco, Tunisia, South Africa and Senegal. It is backed by ~$200M in funding from VCs across Silicon Valley, Europe and other parts of the world.</p><br> <p>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally — helping usher the continent into a digital economy era. We’re not just about serving people; we’re about creating a marketplace that brings people what they need while infusing social values.</p><br>
<br><br><p><b>ABOUT THE ROLE</b></p><br><p>We are looking for a Senior Product Manager to own the Personal Banking experience — our consumer wallet and the financial products that sit inside the Yassir super app. This is a B2C role at the centre of our financial services strategy.</p><br> <p>Your core mandate is adoption: getting millions of Yassir users to fund, hold, and transact with the wallet — first inside the super app (rides, deliveries, top-ups), and then beyond it (peer-to-peer transfers, bill payments, merchant payments in the real world). You will own the full consumer journey from first wallet activation to habitual, everyday use.</p><br> <p><strong>You will work across engineering, design, growth, and the wider super app teams to make the wallet the default way Yassir users move money — turning an existing, trusted user base into active financial services customers.</strong></p><br>
<br><br><p><b>RESPONSIBILITIES</b></p><br><ul>
<li><ul>
<li>Own the personal banking / consumer wallet product end-to-end, with adoption and active usage as your primary success metrics.</li>
<li>Define and execute the strategy to drive wallet activation, funding, and repeat transactions — both within the super app (rides, deliveries) and in external use cases (P2P, bill payments, merchant payments).</li>
<li>Design acquisition and activation funnels in partnership with growth and marketing; identify and remove the friction points that stop users from funding and using the wallet.</li>
<li>Deeply understand the Algerian consumer — cash habits, trust barriers, and the behavioural shifts required to move people from cash to digital money.</li>
<li>Run discovery: customer interviews, journey mapping, prototyping, and experiments to validate what will actually drive adoption at scale.</li>
<li>Translate customer insights into a prioritised roadmap of features and experiments, tested with real users in market.</li>
<li>Partner with engineering and design to ship high-quality consumer experiences — onboarding, KYC, top-up, send/receive, and transaction history — that feel effortless and trustworthy.</li>
<li>Leverage Yassir’s existing super app surfaces (ride-hailing, delivery, agent network) as distribution channels for wallet adoption.</li>
<li>Instrument the product with analytics; use funnel data, cohort retention, and transaction behaviour to make evidence-based decisions.</li>
<li>Synthesise business, market, and customer needs into strategic, evidence-based recommendations for leadership.</li>
<li>Facilitate agile ceremonies and keep the squad delivering against roadmap and quality goals.</li>
</ul><br></li></ul><br><p><b>REQUIREMENTS</b></p><br><ul>
<li><ul>
<li>Minimum 5 years of product management experience, with a strong track record in B2C fintech, digital banking, wallets, or payments.</li>
<li>Proven experience driving consumer adoption and engagement of a financial product — you have moved activation, retention, or transaction metrics, not just shipped features.</li>
<li>A track record of launching and scaling consumer-facing digital products (B2C).</li>
<li>Strong grasp of acquisition, activation, retention, referral, and revenue — and how to design a product that grows across that funnel.</li>
<li>Experience with growth mechanics: onboarding optimisation, funnel analysis, experimentation, and retention loops.</li>
<li>Understanding of the technical aspects of digital product development, with the ability to work closely with engineers and get the best out of them.</li>
<li>Ability to create and run a customer discovery process — interviews, journey mapping, and ideation workshops — to surface real user pains and opportunities.</li>
<li>Strong understanding of value proposition design and what makes a consumer product succeed.</li>
<li>Ability to integrate analytics into a product to generate actionable insight, and to define the right metrics for a consumer wallet.</li>
<li>Excellent verbal and written communication, with the ability to influence stakeholders at all levels; presentation and storytelling skills.</li>
<li>Strong design sense and the ability to collaborate with designers to produce great consumer experiences.</li>
<li>Knowledge of modern development practices like agile and scrum.</li>
<li>Dependable, enthusiastic, curious, with great energy and the ability to thrive in a fast-paced, dynamic environment.</li>
<li>Based in Cairo, Egypt (required).</li>
<li>Native Arabic speaker with fluent English; French is a huge plus.</li>
</ul><br></li></ul><br><p><b>NICE TO HAVE</b></p><br><ul>
<li><ul>
<li>Experience taking a wallet or consumer fintech product from low to mass adoption in an emerging or cash-heavy market.</li>
<li>Understanding of behavioural psychology and how to design for high engagement and stickiness.</li>
<li>Knowledge of lean startup techniques and what a good MVP looks like for consumer products.</li>
<li>Experience working with super apps, marketplaces, or multi-product ecosystems.</li>
<li>Prior experience in a scale-up environment.</li>
</ul></li></ul><p><span>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. If you’re ready to bring your unique perspective and experiences to the table, we’re excited to listen. Don’t just apply for a job - come and be a part of our journey. Let’s create a better tomorrow together.</span></p><br>
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Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br>We are currently looking to hire a SAP SD Consultant This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.<br>Location : Jeddah, Saudi Arabia (onsite) Contract : 12 months, (extendable) Experience : 8+ years Only immediate joiners will be considered for this opportunity.<br>Seeking a functional SAP SD Consultant with strong expertise in Order-to-Cash processes and S/4HANA environment.<br>Key Responsibilities:Configure and support SAP SD processes (OTC cycle) Manage pricing, billing, delivery, and sales order processes Maintain customer master and sales documentation Integrate SD with MM, FI, and other modules Support system enhancements and issue resolution Conduct testing and end-user training<br>Requirements:8+ years of SAP SD experience Strong expertise in OTC and pricing configuration Experience in S/4HANA implementation/support Integration knowledge with MM and FIStrong communication and stakeholder management skills<br><br>WHAT’S ON OFFER:You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.<br>To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Swati. J@aven-sys.com Your interest will be treated with strict confidentiality.<br>CONSULTANT DETAILS:Consultant Name : Swati Jaiswal Avensys Consulting Pte Ltd Email : Swati. J@aven-sys.comWhatsapp : +65 6761 9826<br>Privacy Statement:We take your personal data protection seriously and adhere to both EU and local data protections regulations.<br>Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.<br>Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants
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<p><span><strong>The Role</strong></span></p><br><p><span>The Senior Operations Manager owns the systems, vendors, and business processes we run on and the roadmap for making them better. This is a senior, hands-on role for an operator who moves comfortably between strategy and execution: owning the vendor and procurement function outright, managing our outsourced delivery partner and customer support team, running the operational cadence behind compliance and IT, and producing the analysis the executive team makes decisions from.</span></p><br><p><span>The role exists because operational ownership is currently distributed across the executive team. The Chief Technology Officer owns IT and security, and the Security & Compliance Officer owns risk and certification decisions. This role is the operator who makes those programs run on schedule, and the single owner of the vendor, contract, procurement, and partner-management work that has no home today. The ideal candidate owns problems no one else claims and returns with a recommendation, not a status update. The role reports directly to the CEO and partners closely with the CTO, CRO, Security & Compliance, Finance, and HR.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Vendor, Contract & Procurement</strong></span></p><br><ul><li><span>Own the vendor and contract portfolio end to end: renewal calendar, auto-renewal exposure, in-flight disputes and terminations, and the next action date on every open item</span></li><li><span>Lead the SaaS cost optimization program — carry forward savings achieved to date, work the remaining vendor triage list, and report realized savings to the executive team</span></li><li><span>Own and complete the procurement workflow rebuild (SharePoint / Power Automate) so requests, approvals, and spend commitments run through a documented process the company can operate without you</span></li><li><span>Run vendor diligence and onboarding: commercial terms, security review intake, and handoff of risk classification to the Security & Compliance Officer for decision</span></li><li><span>Manage license and entitlement footprint against budget, including the Microsoft 365 seat consolidation and reseller relationship</span></li><li><span>Own telephony and infrastructure vendor migrations, including moving company numbers and the IVR off the current provider onto a right-sized platform at materially lower cost.</span></li></ul><p><span><strong>Outsourced Partner & Support Operations</strong></span></p><br><ul><li><span>Own the relationship with our outsourced delivery partner: account cadence, SOW and commercial terms, resource allocation, escalation path, and performance against expectations</span></li><li><span>Manage the customer support team, including the follow-the-sun coverage model across Warsaw, EDT, and PDT, and ensure coverage aligns with employee schedules</span></li><li><span>Own support operations and tooling — Zendesk configuration, ticket monitoring integrations with PagerDuty, and the escalation process for named enterprise accounts</span></li><li><span>Complete the Help Center migration to Zendesk: agree the new structure, run the remaining article migration, and take the customer-facing FAQ site live</span></li><li><span>Report support performance to the executive team and connect it back to retention</span></li></ul><p><span><strong>Business Operations & Analysis</strong></span></p><br><ul><li><span>Own recurring executive and board-level reporting — revenue, retention, pipeline, support, headcount, and vendor spend — along with the underlying data definitions, so the numbers reconcile across systems</span></li><li><span>Establish and run the operating cadence: KPI reviews, ELT reporting, and the metrics dictionary that keeps reporting consistent quarter over quarter</span></li><li><span>Partner with Finance team on budget vs. actual, SaaS and vendor spend, cash forecasting inputs, and unit economics</span></li><li><span>Lead cross-functional initiatives from problem definition through implementation and adoption, including process redesign across Revenue, Finance, and Support</span></li><li><span>Turn open-ended executive questions into analysis and a clear recommendation with tradeoffs stated</span></li><li><span>Set direction on shared operational workstreams and serve as the senior operational reference point for the Operations Associate</span></li></ul><p><span><strong>Systems, Automation & AI</strong></span></p><br><ul><li><span>Own the tech-stack roadmap: which systems the company runs on, how they integrate, and what gets consolidated or retired</span></li><li><span>Act as business owner for the core stack — Salesforce, Jira, Confluence, Zendesk, MS365, and Claude — including data model, permissions, and workflow design, working with dedicated administrators where they exist</span></li><li><span>Own revenue systems architecture: lead routing and capture, opportunity and renewal hygiene, forecast fields, and the ARR/NRR reporting methodology built on top</span></li><li><span>Design and strategize internal automation: system integrations, AI and agentic workflows, and reporting pipelines that replace manual reporting and handoffs</span></li><li><span>Set standards for AI tooling across the company — where it is used, how outputs are reviewed, and what data may be put into it</span></li><li><span>Maintain the integration and automation inventory, including third-party OAuth grants, so nothing is running unowned</span></li></ul><p><span><strong>Compliance & Risk Operations</strong></span></p><br><ul><li><span>Risk classification, certification decisions, and audit positions are owned by the Security & Compliance Officer. This role owns the operational execution that keeps those programs on schedule:</span><ul><li><span>Run the operating cadence for the Vendor Management Policy and quarterly User Access Reviews, including evidence collection and closure of findings</span></li><li><span>Own the certification and audit calendar — ISO 27001 surveillance, SOC 2 Type II follow-up on prior-period findings, customer-required sustainability assessments, and UK public-sector certifications — driving deadlines, evidence packaging, and remediation follow-through to closure</span></li><li><span>Own employee lifecycle controls alongside IT: provisioning, equipment, access, and same-day offboarding, plus the documented evidence trail each one requires</span></li><li><span>Maintain the policy library and its annual review cycle, and drive attestation and security training completion to 100%</span></li><li><span>Support customer security questionnaires, DPAs, and vendor security reviews</span></li><li><span>Maintain the risk register and report open findings, aging, and owners to the executive team</span></li></ul></li></ul><p><span><strong>Website & Digital Operations</strong></span></p><br><ul><li><span>Own the company website end to end as both technical and business owner: hosting account, theme and build status, agency or contractor relationships, and release coordination</span></li><li><span>Own web forms, lead capture, routing, and tracking, in partnership with Revenue and Marketing</span></li><li><span>Maintain the internal knowledge base of playbooks, runbooks, and process documentation, and hold process owners accountable for keeping theirs current</span></li></ul><p><span><strong>What We’re Looking For</strong></span></p><br><ul><li><span>5–8+ years in business operations, vendor and procurement operations, revenue operations, or a comparable cross-functional operations role. Experience at a SaaS company is required.</span></li><li><span>Demonstrated ownership of a vendor or procurement portfolio, including negotiating renewals and delivering measurable cost savings</span></li><li><span>Experience managing an outsourced or offshore delivery partner — holding a vendor to an SOW, not just working alongside their people</span></li><li><span>Experience managing a support or service team, including coverage models across time zones</span></li><li><span>A track record of owning a process or system end to end rather than administering one — has built something that outlived their own involvement</span></li><li><span>Hands-on depth in Salesforce, plus fluency in at least one other core business system; able to design a data model, not just maintain records</span></li><li><span>Working knowledge of SaaS security and compliance practice — SOC 2, ISO 27001, vendor and third-party risk, access controls — and comfort running the evidence and cadence work an audit requires</span></li><li><span>Demonstrated use of AI tools to do real work — automation, analysis, and drafting — and a point of view on where they should and should not be applied</span></li><li><span>Strong analytical skills, comfortable in spreadsheets and reporting tools, and able to defend how any number was calculated</span></li><li><span>Excellent written communicator — can produce the one-page memo an executive can act on</span></li><li><span>Comfortable operating without a playbook in a lean, fast-moving company, at high visibility with the executive team</span></li><li><span>Bonus: experience at a company following a carve-out or separation, or scaling operations in an organization under 100 people</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><ul><li><span>First 30 days: every open vendor, contract, certification, and in-flight project has a documented status, owner, and next action date — nothing is running on memory</span></li><li><span>First 90 days: the near-term certification deadlines are met or formally extended, the support team has a stable coverage model and a single escalation path, and there is a prioritized plan for what to fix, consolidate, or automate</span></li><li><span>By six months: procurement runs through a documented workflow, executive reporting comes from a single reconciled source, and vendor and access review cycles run on schedule without reminders</span></li><li><span>By twelve months: measurable reduction in SaaS and vendor spend, manual reporting hours materially down, the Help Center and website fully transitioned, and compliance evidence audit-ready on request</span></li></ul> </div>
<p>Develop and implement revenue strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with sales, finance, and front office teams to achieve revenue goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years of experience in revenue management roles.</li><li>Proven ability to work independently while also thriving in collaborative team environments.</li><li>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</li><li>Proficient in revenue management principles.</li><li>Strong understanding of the distribution landscape, online travel agencies, and emerging market trends.</li><li>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</li><li>Being curious and open-minded.</li></ul><p>Additional Information</p><ul><li>experience is an asset</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English, additional languages are a plus</li></ul>
<p>The Hotel Manager is responsible for the overall day-to-day operation of the hotel, ensuring exceptional guest experience, high service standards, strong financial performance, and full compliance with company and legal requirements. This role leads all departments to deliver efficient, profitable, and guest-focused hotel operations. Responsibilities</p><p>Ensure smooth daily hotel operations across Front Office, Housekeeping, F&B, Engineering, and Security</p><p>Maintain high guest satisfaction and service standards</p><p>Handle VIP guests, complaints, and special requests</p><p>Lead, train, and supervise all department heads and staff</p><p>Enforce company policies, discipline, and workplace standards</p><p>Financial & Commercial Control</p><p>Control departmental budgets and operating costs</p><p>Maximize occupancy, revenue, and profitability</p><p>Review daily revenue, expenses, and payroll</p><p>Support sales, marketing, and pricing strategies</p><p>Ensure compliance with hotel brand standards and local laws</p><p>Ensure licenses, audits, and inspections are up to date</p><p>Manage risk, security, and emergency procedures</p><p>Work with sales and marketing to grow bookings</p><p>Monitor online reviews and guest feedback</p><p>Reporting & Coordination</p><p>Report hotel performance to the General Manager / Area GM</p><p>Coordinate with head office and support departments</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Hospitality Management, Experience: 3 5 years Bachelor s degree in Hospitality Management, Business Administration, or related field Minimum 7 10 years in hotel operations At least 3 5 years in a hotel management or senior department head role Strong leadership and people management Excellent customer service and communication Financial and operational understanding Problem-solving and decision-making skills Ability to work under pressure and manage multiple departments</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Job Description Greeting and checking in/out guests efficiently while verifying registration information and processing payments Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions Handling guest inquiries, complaints, and special requests to ensure a positive experience Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property Following brand standards and company policies to ensure consistent service quality Manage online, phone and in-person room reservations Welcome guests, check them in, distribute room keys and explain the hotel s amenities Take payment from customers Respond to guests issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree of Hotel Management or Equivalent</li><li>At least two years of customer service experience</li><li>One year of front desk experience in the hospitality industry</li><li>Excellent verbal communication skills</li><li>Availability to work shifts, including evenings, weekends and holidays</li><li>Ability to solve client issues in a friendly and timely fashion</li><li>Friendly and welcoming demeanor</li></ul><p>experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <p> <b>What you will do</b> </p> <ul> <li>Lead and manage the kitchen operations of a signature restaurant, ensuring culinary excellence and consistency.</li> <li>Plan, organize, and oversee daily food preparation, presentation, and quality control.</li> <li>Develop and implement operational systems to streamline kitchen processes and manage inventory effectively.</li> <li>Collaborate with the Restaurant Manager and service team to coordinate seamless front- and back-of-house service.</li> <li>Ensure compliance with all health, hygiene, and safety regulations.</li> <li>Train, mentor, and inspire kitchen staff to maintain high performance, consistency, and team morale.</li> <li>Manage cost control and kitchen budgeting while upholding food quality and presentation standards.</li> <li>Support the coordination of special events, functions, and seasonal menu development within the restaurant.</li> </ul> <p> </p> <p> <b>What you bring</b> </p> <ul> <li>Degree in Hotel/Restaurant Management, Culinary Arts, or equivalent work experience.</li> <li>2 3 years of experience as a Chef de Cuisine or strong Sous Chef in a specialty restaurant within a luxury hotel or fine dining setting.</li> <li>Strong leadership and kitchen management skills.</li> <li>Fluent in English, both written and spoken.</li> <li>Proficient in kitchen systems and basic computer operations.</li> </ul> <p> </p> <p> <b>What we offer</b> </p> <ul> <li>Competitive salary in a tax-free environment</li> <li>Housing Provided by the hotel.</li> <li>Transportation Provided by the hotel.</li> <li>30 days vacation annually</li> <li>10 public holidays per year</li> <li>Paid home leave tickets</li> <li>Complimentary employee meals</li> <li>Medical and life insurance</li> <li>Laundry/dry cleaning for work attire</li> <li>Employee Assistance Program</li> <li>Complimentary stays at Four Seasons Hotels & Resorts worldwide</li> <li>Growth and development opportunities</li> </ul> <p> </p> <p> <b>Schedule & Hours</b> </p> <p> Full-time position. Flexibility required to work early mornings, evenings, weekends, and holidays, based on business needs.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<p><strong>Remote – 1 hour only of work required daily.</strong></p><p> </p><p>We are a hotel group in Saudi Arabia, operating 3 tourism accommodation properties along with hospitality operations. We are digitizing our operations and improving distribution and revenue efficiency across all booking channels, and we are looking for someone to lead this area professionally.</p><p><strong>Role Summary</strong><br>We are seeking a specialist with a strong command of electronic reservation systems, channel managers, and both global and local booking platforms. The role manages the group's digital presence across all channels, synchronizes rates and availability, prevents overbookings, and increases occupancy and revenue.</p><p>This is a remote, part-time position.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and synchronize rooms, rates, and availability across all booking channels through a Channel Manager, and prevent overbookings.</li><li>Create and update hotel listings on each platform (content, photos, descriptions, policies, amenities), and improve content quality and ranking.</li><li>Monitor rate parity across channels, and apply promotions and dynamic pricing to increase occupancy and revenue.</li><li>Manage and respond to guest reviews across platforms to enhance the hotels' reputation.</li><li>Connect to official platforms and issue electronic invoices in line with approved systems.</li><li>Prepare periodic performance reports: occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and each channel's contribution.</li><li>Resolve technical issues: mapping errors and sync interruptions between the hotel system and the channels.</li><li>Coordinate with the front desk, reservations team, and the hotel's manager, and improve visibility through Google Hotel Ads and search engines.</li><li><strong>Leverage AI tools to streamline daily tasks, content creation, reporting, and guest communication.</strong></li></ul>
<p><strong>Remote – 1 hour only of work required daily.</strong></p><p> </p><p>We are a hotel group in Saudi Arabia, operating 3 tourism accommodation properties along with hospitality operations. We are digitizing our operations and improving distribution and revenue efficiency across all booking channels, and we are looking for someone to lead this area professionally.</p><p><strong>Role Summary</strong><br>We are seeking a specialist with a strong command of electronic reservation systems, channel managers, and both global and local booking platforms. The role manages the group's digital presence across all channels, synchronizes rates and availability, prevents overbookings, and increases occupancy and revenue.</p><p>This is a remote, part-time position.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and synchronize rooms, rates, and availability across all booking channels through a Channel Manager, and prevent overbookings.</li><li>Create and update hotel listings on each platform (content, photos, descriptions, policies, amenities), and improve content quality and ranking.</li><li>Monitor rate parity across channels, and apply promotions and dynamic pricing to increase occupancy and revenue.</li><li>Manage and respond to guest reviews across platforms to enhance the hotels' reputation.</li><li>Connect to official platforms and issue electronic invoices in line with approved systems.</li><li>Prepare periodic performance reports: occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and each channel's contribution.</li><li>Resolve technical issues: mapping errors and sync interruptions between the hotel system and the channels.</li><li>Coordinate with the front desk, reservations team, and the hotel's manager, and improve visibility through Google Hotel Ads and search engines.</li><li><strong>Leverage AI tools to streamline daily tasks, content creation, reporting, and guest communication.</strong></li></ul>
He/She should be able to work without any assistance on all 9 stations existing in our operations and maintain gold standards at all times:<br><br> <br><br>Broiler/steamer<br>Whopper board<br>Burger board<br>Specialities board<br>Fryers<br>Fry station<br>Dining room<br>Front counter<br>Drive-thru station.<br> <br><br>Basically, the staff member should prepare the food, serve customers and carry out tasks necessary for efficient running of the restaurants including the maintenance of our high standards of cleanliness, by performing the following duties:<br><br> <br><br>Duties:<br><br> <br><br>1. Follows the company's procedure on terms of appearance and always be neat according to accepted standards of personal hygiene.<br><br>2. Follow the procedures and regulations of the company concerning Quality, Service, Cleanliness & Hospitality<br><br>3. Follow the instruction of the manager on duty as long as they are not against the company procedures and standards<br><br>4. Cooperate with the manager on duty in learning new skills and procedures of the workstations.<br><br>5. Know the workstation assigned to him and make sure that he understands exactly the procedure followed in such workstation.<br><br>6. Responsible to follow procedures while using equipment's or tools in the rest.<br><br>7. Follow company cash control procedure<br><br>8. Receives customers’ complaints & resolves complaints when possible.<br><br>9. To fully understand the company policies & procedures.<br><br>Carry out other duties assigned by superior, related to the job
About us:Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br>Role Summary:The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products. This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads. This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br>Key Responsibilities:<br>Platform & Internal Systems Strategy:Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements. Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default). Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br>Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including:Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br>CRM, Customer Support & Case Management Platforms:Own the product direction for CRM and customer support systems supporting:Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems. Optimize operational workflows to reduce manual effort and improve resolution times.<br>Admin Portals & Operational Tooling: Lead product ownership of admin portals and internal dashboards used by:Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support:Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br>Regulatory, Risk & Compliance Leadership:Act as a senior product partner to Risk, Compliance, Legal, and Info Sec. Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes. Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting. Lead product responses to regulatory findings, audits, and remediation initiatives.<br>Roadmap Ownership & Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health. Manage complex dependencies across product squads and business functions.<br>Execution, Quality & Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br>Metrics, Outcomes & Continuous Improvement:Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br>Required Skills & Experience:<br> 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries. Proven experience leading:3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of:Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br>Preferred Qualifications:• Experience as a Senior / Lead Platform PM or Technical PM.• Background in lending, mortgages, payments, or identity platforms.• Experience working directly with regulators, auditors, or compliance reviews.• Familiarity with cloud security, access management, and observability.• Experience mentoring junior PMs or shaping product standards.<br><br>Requirements<br><br><br><br><br>Benefits
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region. Our People are our Brand - Developing seamless loyalty solutions is only possible when we ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in. Role Purpose The People & Culture Director will play a critical role in strengthening and evolving Dsquares people agenda at a stage where the foundational HR and culture frameworks are already in place. The focus of this role is to drive continuous improvement, elevate leadership capability, and ensure the organisation remains aligned, high-performing, and culturally strong as it scales. This is a strategic and operational role that ensures Dsquares Loyalty Inside Out philosophy is consistently lived across the organisation not just defined through strong leadership, disciplined execution, and ongoing refinement of people systems</p><p>Evolving People Strategy</p><p>Continuously refine and enhance the people strategy in line with Dsquares growth trajectory and evolving business priorities. Ensure organisational structures remain fit-for-purpose, efficient, and scalable across markets and functions. Strengthen workforce planning practices to improve predictability, capability alignment, and execution efficiency. Support leadership in optimising structure and role clarity as the organisation matures.</p><p>Culture Reinforcement & Continuous Improvement</p><p>Sustain and continuously evolve Dsquares culture, ensuring accountability, ownership, openness, agility, and growth mindsets are consistently demonstrated. Strengthen existing engagement frameworks by improving depth, relevance, and measurable impact. Enhance internal communication and feedback mechanisms to ensure culture remains dynamic and responsive. Embed continuous improvement loops into employee experience touchpoints across the lifecycle.</p><p>Leadership & Capability Development</p><p>Strengthen leadership effectiveness across all levels, with a focus on consistency, accountability, and coaching capability. Evolve performance management practices to drive clearer differentiation, higher standards, and stronger feedback culture. Build on existing talent frameworks to improve succession depth and leadership readiness. Partner with leaders to elevate team performance and decision-making quality.</p><p>HR Systems, Governance & Excellence</p><p>Continuously improve HR processes, policies, and systems to increase efficiency, consistency, and user experience. Ensure strong governance and compliance across all operating entities while maintaining agility. Leverage HR analytics to identify trends, risks, and opportunities for ongoing improvement. Optimise HR operations to ensure seamless execution and high service standards.</p><p>Talent Acquisition & Employer Brand</p><p>Refine hiring practices to further improve quality, speed, and cultural alignment of talent acquisition. Strengthen Dsquares employer brand positioning to reflect a mature, high-performance organisation with a strong culture. Ensure consistency in hiring standards across all business units and geographies.</p><p>Stakeholder Partnership</p><p>Act as a trusted advisor to the executive leadership team on all people-related matters. Partner closely with business leaders to align people priorities with operational and commercial goals. Support organisational change initiatives with structured, well-managed execution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>15+ years of progressive experience in People & Culture / HR leadership roles.</li><li>Experience in organisations that have moved beyond startup phase into scale and operational maturity.</li><li>Strong exposure to refining and improving established HR systems rather than building from zero.</li><li>Experience in fast-paced, high-volume, or tech-enabled business environments.</li></ul><p>Capabilities</p><ul><li>Strong operational discipline combined with strategic thinking.</li><li>Proven ability to improve and optimise existing people systems and cultural frameworks.</li><li>High attention to detail with a continuous improvement mindset.</li><li>Strong stakeholder management and influence at senior leadership level.</li><li>Data-driven and structured approach to people decisions.</li></ul><p>Leadership Profile</p><ul><li>Builder-operator mindset with emphasis on refinement, discipline, and scale maturity.</li><li>Strong coaching orientation with ability to elevate leadership quality across the organisation.</li><li>Calm, structured, and pragmatic approach to problem solving.</li><li>High credibility with senior stakeholders and ability to drive alignment without friction. achieving KPIs.</li><li>Ability to manage complex projects and client relationships.</li></ul><p>Required Languages: Fluency in Arabic and English (both written and spoken as main communication), and as content creation language.</p><p></p></section>
<p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time IXL Application Design Engineer in Cairo we re looking for?</p><p><b><br></b></p><p><b>Your future role</b></p><p>Take on a new challenge and apply your technical expertise in a cutting-edge field. You ll work alongside collaborative, innovative, and driven teammates. You ll play a key role in ensuring the safe and efficient movement of trains by contributing to the design and delivery of Interlocking (IXL) application systems. Day-to-day, you ll work closely with teams across the business (such as Verification & Validation, Installation, and Testing & Commissioning), support the Project IXL Design Leader in resolving technical challenges, and ensure adherence to project schedules and quality benchmarks. You ll specifically take care of delivering design scheme plan layouts, control tables, safe HMI layouts, signaling logic application data, and hardware configuration drawings, but also analyze and manage design change requests and contribute to the definition of hardware and software packages.</p><p><b><br></b></p><p><b>We ll look to you for:</b></p><ul><li>Delivering design scheme plan layouts, control tables, signaling logic application data, cable core plans, signaling equipment room layouts, and diagnostic application data</li><li>Ensuring adherence to Alstom s application design methods and tools and requesting deviations when appropriate</li><li>Actively participating in IXL detailed design review meetings and providing progress reports</li><li>Organizing and producing documentation, software, and hardware design deliveries according to project needs</li><li>Supporting the Project IXL Design Leader and Project V&V Manager in debugging design issues</li><li>Ensuring independence of design activities from verification activities</li></ul><p>All about you</p><p>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:</p><ul><li>Degree in Software, Electrical, Electronic, or Automation Engineering</li><li>1 year of experience in IXL, TMS, or ERTMS application design OR 1 year of experience in relevant positions (systems/sub-systems application design) in a highly complex and regulated environment (e.g., railway signaling, aerospace, defense)</li><li>Understanding of HW design and software data generation processes</li><li>Knowledge of programming languages and tools such as AutoCAD</li><li>Strong problem-solving skills and the ability to analyze and manage design change requests</li><li>Excellent communication and coordination skills with a team-oriented mindset</li><li>Proficiency in English and strong writing skills, including clarity, rigor, and concision</li><li>IT skills, including proficiency in Microsoft Office</li><li>Open-mindedness, resilience, and a sense of urgency</li></ul><p>Things you ll enjoy</p><p>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:</p><ul><li>Enjoy stability, challenges, and a long-term career free from boring daily routines</li><li>Work with new security standards for rail signaling</li><li>Collaborate with transverse teams and supportive colleagues</li><li>Contribute to innovative projects that shape the future of mobility</li><li>Utilise our dynamic and flexible working environment</li><li>Steer your career in whatever direction you choose across functions and countries</li><li>Benefit from our investment in your development through award-winning learning programs</li><li>Progress towards roles such as Project IXL Design Leader or other leadership positions</li><li>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)</li></ul><p>You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!</p><p>Important to note</p><p>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone.</p><p>Job Segment: Testing, Developer, Technology</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Software, Electrical, Electronic, or Automation Engineering</p><ul><li>1 year of experience in IXL, TMS, or ERTMS application design OR 1 year of experience in relevant positions (systems/sub-systems application design) in a highly complex and regulated environment (e.g., railway signaling, aerospace, defense)</li><li>Understanding of HW design and software data generation processes</li><li>Knowledge of programming languages and tools such as AutoCAD</li><li>Strong problem-solving skills and the ability to analyze and manage design change requests</li><li>Excellent communication and coordination skills with a team-oriented mindset</li><li>Proficiency in English and strong writing skills, including clarity, rigor, and concision</li><li>IT skills, including proficiency in Microsoft Office</li><li>Open-mindedness, resilience, and a sense of urgency</li></ul>