UI developer Jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We're building production AI agents that change how our engineering org ships code and how employees work with internal knowledge.<br> You'll join a small, high-ownership team.<br> You'll write the agent logic, the tools, the data layer, and the pipelines that make them dependable at scale.<br> Turn architecture into reliable, well-tested, production-grade systems.<br> Role and Responsibilities : Implement agent logic, tools, and orchestration against the given architecture.<br> Build and tune RAG pipelines : ingestion → embeddings → retrieval → re-ranking → evaluation Design and optimize Postgres schemas, queries, and vector indexes for production load Build the test-generation and test-execution engine for the AI Code Pipeline Integrate with Git, CI/CD, and internal services Build evaluation harnesses, observability, and guardrails so agents are measurable and safe Own the reliability, latency, and cost of the systems you ship Write clean, typed, well-tested Python and participate actively in code review Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.<br> 4+ years of professional software engineering in Python , with deep, hands-on command of the language : async, typing, packaging, performance, and clean, maintainable code 1+ years building LLM / agentic systems — tool use / function calling, orchestration, prompting, and evaluation Strong problem-solving and debugging on ambiguous, real-world production problems.<br> Solid Postgres experience: schema design, query optimization, and extensions ( pgvector ) Experience shipping and operating production services — testing, CI/CD, observability, on-call mindset Comfort with Git-based workflows and code review Automating software testing: unit, integration, functional, security, performance Integrating with developer tooling and CI/CD systems 6+ months of demonstrated experience building with Claude Code in a development workflow</span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mindrift is looking for skilled <strong>Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API)</strong> to join the Tendem project ( https://tendem.ai/ ) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot that's how we refer to this position at Mindrift you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. </p> <p> </p> <p> <strong>What We Do </strong> </p> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.</p> <p> </p> <p> <strong>About the Role</strong> </p> <p>This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. </p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <p> </p> <p> <strong>Requirements and benefits</strong> </p> <p> <em> <strong>Educational qualifications</strong> </em> </p> <ul> <li> <strong>At least 3 years of relevant experience</strong> backend, integration, automation, or bot development experience (required).</li> <li> <strong>Bachelor's or Master's Degree</strong> in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</li> </ul> <p> </p> <p> <em> <strong>Academic and/or Professional Experience</strong> </em> </p> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <p> </p> <p> <em> <strong>Technical Skills (Essential)</strong> </em> </p> <ul> <li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS)</li> </ul> <p> </p> <p> <em> <strong>Additional requirements</strong> </em> </p> <ul> <li>Strong attention to detail and commitment to bot reliability no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <p> </p> <p> <strong>Project time expectations </strong> </p> <p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. </p> <p> </p> <p> <strong>Compensation </strong> </p> <p>On this project, contributors can earn up to <strong>$35 per hour equivalent</strong>, depending on their level and pace of contribution. </p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <p> </p> <p> <strong>Why this freelance opportunity might be a great fit for you?</strong> </p> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The electrician is responsible for maintaining all electrical equipment on the shop floor. This includes assisting with store remodeling and catalogue launch plans in collaboration with the interior design group. The role involves scheduling and executing maintenance and repair tasks to ensure operational safety for employees and customers.</p>
<h4>What you will do</h4>
<ul>
<li>Assist the interior designers during store remodeling or catalogue launch planning, providing expertise in electrical setups.</li>
<li>Establish plans and lists of materials for work with the Com-In Department, ensuring deadlines are met.</li>
<li>Liaise with the Com-in Manager to determine routine maintenance needs and formulate a work schedule including performance timelines and costs.</li>
<li>Compile lists of necessary materials and equipment for projects and coordinate with the workshop coordinator for purchases.</li>
<li>Set up, dismantle, and maintain store fixtures as well as assist in their repair and maintenance.</li>
<li>Assist in furniture assembly for display purposes and repair damaged merchandise when necessary.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Expertise in electrical installations and maintenance.</li>
<li>Ability to multitask and manage multiple projects simultaneously.</li>
<li>Strong customer focus with a proactive approach to improvement.</li>
<li>Team player with individual accountability and leadership skills.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher school or trade school graduate.</li>
<li>Three years of relevant electrical experience, preferably in a retail environment.</li>
<li>Technical skills in finishing carpentry, woodwork, metalwork, painting, wall and floor coverings, and electrical installations.</li>
<li>Proficiency in English and Arabic preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<p>#VOIS #BeUnrivalled #CreateTheFuture</p>
<h4>About this role</h4>
<p>We are seeking a detail-oriented test engineer to support strategic growth areas across digital, IoT, and cloud transformation. The individual will design, execute, and refine software testing activities, ensuring product reliability and efficiency while contributing to continuous improvement across the testing lifecycle.</p>
<h4>What you will do</h4>
<ul>
<li>Contribute to engineering efforts from planning and organisation to execution and delivery, addressing technical challenges in testing and tooling.</li>
<li>Review customer requirements and translate them into structured testing activities.</li>
<li>Develop, design, review, and update test cases aligned with customer expectations.</li>
<li>Create, modify, and execute test plans for software validation at both system and user levels.</li>
<li>Prepare and construct test datasets to support execution activities.</li>
<li>Execute software tests and record results accurately.</li>
<li>Document defects, monitor their progress, and retest once resolved.</li>
<li>Execute regression test suites as required.</li>
<li>Participate in testing initiatives and specialised domains to enhance capability and knowledge.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>1-3 years of experience in software testing.</li>
<li>Strong understanding of testing principles, methods, and procedures.</li>
<li>Experience working with app and web-based technologies.</li>
<li>Proficient with industry-standard test management tools including HP ALM, Jira, and VSTS (Azure).</li>
<li>Hands-on experience in manual/exploratory testing and automation testing.</li>
<li>Knowledge of functional and UI testing across mobile, tablet, and desktop environments.</li>
<li>Bachelor’s degree in computer science, electrical engineering, or a related technical field—or equivalent practical experience.</li>
<li>Experience developing automation testing solutions using Java, Appium, and Selenium.</li>
<li>Basic knowledge of Rest Assured, Swift, Kotlin, or Angular is advantageous.</li>
<li>Understanding of Agile testing practices is a plus.</li>
<li>ISTQB/ISEB Foundation Certificate in software testing is mandatory.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to advanced testing technologies across digital, IoT, and cloud transformation.</li>
<li>Opportunities to strengthen automation expertise and work on innovative testing frameworks.</li>
<li>Learning through collaboration with multi-disciplinary engineering teams.</li>
<li>A supportive environment focused on professional development and continuous improvement.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced test design and execution skills using modern techniques and tools.</li>
<li>Automation frameworks using Java, Appium, Selenium, and API testing tools.</li>
<li>Agile testing methodologies and collaborative delivery practices.</li>
<li>Cross-platform testing for mobile, web, and desktop ecosystems.</li>
<li>Practical experience in defect management and quality assurance optimisation.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert:</strong> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p>The Front Office Manager oversees all front desk operations and ensures excellent customer service for guests or clients. This role manages reception staff, coordinates daily front office activities, and ensures smooth communication between departments.</p><p>Responsibilities</p><ul><li>Supervise and manage the front desk team and reception staff.</li><li>Ensure professional greeting and assistance for all visitors and clients.</li><li>Handle guest or customer complaints and resolve issues efficiently.</li><li>Manage reservations, appointments, or bookings when applicable.</li><li>Monitor front office operations and ensure smooth daily workflow.</li><li>Train, schedule, and evaluate front office employees.</li><li>Coordinate with other departments such as housekeeping, administration, or sales.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Hospitality Management Experience: 3 5 years Bachelor s degree / higher education qualification / equivalent in Hotel Management/Business Administration, 3+ years of Front Office/Guest Service experience including management experience. Must speak fluent English. Other languages preferred. Excellent written and spoken communication skills in Arabic and English, with the ability to engage effectively with guests and colleagues from diverse backgrounds. Proficient with hotel software systems, including Property Management Systems, Excel, PowerPoint, and other relevant tools. Experienced, inspiring, and motivating leader with strong interpersonal and communication skills. Demonstrated negotiation and influencing skills, coupled with creativity and innovation in problem-solving. Strong leadership and team management skills. Excellent communication and customer service abilities. Problem-solving and conflict resolution skills. Good organizational and multitasking abilities. Ability to work under pressure and manage busy environments.</p>
JOB PURPOSEThe HIS Trainer & Advisor is responsible for delivering end-user and administrator training on Code Zone's Hospital Information System (HIS) and clinical software modules, and for advising hospital and healthcare clients on the safe, effective, and compliant clinical use of the system. The role bridges clinical practice and software implementation, ensuring that physicians, nurses, and hospital staff can adopt the system confidently while clinical workflows, terminology, and patient-safety considerations are correctly reflected in training content and client advisory sessions.<br>KEY RESPONSIBILITIES• Design and deliver training programs (classroom, on-site, and virtual) for hospital staff — physicians, nursing staff, clinical coders, and administrators — on Code Zone's HIS and clinical modules (EMR, order entry, clinical documentation, pharmacy, lab, radiology interfaces, etc.).• Act as clinical advisor during pre-sales and implementation phases, translating clinical workflows into system configuration recommendations and validating that the software supports accurate clinical practice.• Develop and continuously update training materials, user manuals, quick-reference guides, and e-learning content in both Arabic and English.• Support HIS implementation and go-live activities at client hospitals, including workflow mapping, super-user coaching, and post-go-live support.• Advise clients on clinical data standards, medical terminology, coding practices, and patient-safety considerations relevant to system use.• Collaborate with the product and implementation teams to relay clinical feedback and ensure the system aligns with real-world clinical practice.• Support pre-sales activities, including client presentations, demos, and responses to clinical/functional queries in tenders (e.g., HMIS tenders).• Evaluate trainee competency post-training and provide feedback/reporting to Code Zone Academy management.• Stay current with healthcare regulations, clinical best practices, and updates to Code Zone's clinical software offering.<br>REQUIRED QUALIFICATIONS• Bachelor's Degree in Medicine (MBBCh / MD) is mandatory — a licensed medical doctor background is a strict requirement for this role.• Valid Egyptian Medical Syndicate registration preferred.• Prior clinical/hospital experience is highly preferred (residency or practicing experience in a hospital setting).• Experience with Hospital Information Systems (HIS/EMR) as a user, super-user, or implementation/training resource is a strong advantage.<br>SKILLS & COMPETENCIES• Strong understanding of hospital clinical workflows (inpatient, outpatient, emergency, pharmacy, lab, radiology).• Excellent presentation and training delivery skills, with the ability to simplify technical/system concepts for clinical audiences.• Fluency in Arabic and English, spoken and written.• Strong communication and stakeholder-management skills, comfortable engaging physicians, hospital management, and IT teams.• Comfortable with software applications and willing to develop functional/technical familiarity with HIS modules.• Well-organized, detail-oriented, and able to manage multiple client engagements and training schedules.• Willingness to travel to client sites within Egypt (and occasionally regionally) as needed.<br>PREFERRED / NICE TO HAVE• Prior experience in healthcare IT, HIS/EMR vendor, or hospital digital transformation projects.• Background or coursework in health informatics.• Experience creating training content or curricula for adult learners.<br>Interesting candidates are welcome to send their updated resumes to:Career@codezone-eg.com
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description This position s key role is to function as a tier 1 level of support for Network, system and end user support at the Megamind (Offshore Egypt) and covering the scope related to implement, administer and monitor functional networks and system, and ensure operations work efficiently.</p><p>Responsibilities</p><ul><li>Maintaining, configuring, and monitoring endpoint virus protection solution.</li><li>Maintaining, configuring, and monitoring mobile device management (managed laptop) solution.</li><li>Maintaining, configuring, and monitoring multi-factor authentication solution.</li><li>Provide required support in configuration and troubleshooting end users issues.</li><li>Responsible for installation, configuration, managing, maintaining, monitoring and troubleshooting of network infrastructure and system devices.</li><li>Investigate and identify the root cause of the infrastructure, system and end user incidents by analyzing problems and provide accurate and efficient timely solution.</li><li>Proactive monitoring of all infrastructure, overseeing performance using a combination of tools and tuning the configuration to ensure high availability, SLA and maximize performance.</li><li>Adherence to IT policies and procedures.</li><li>Provide emergency 24 x 7 on-call support.</li><li>Escalate network related issues to head of network operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Education Bachelor s degree in IT (BSc) or equivalent.</p><p>Cisco Certified Network Professional (CCNA) in Routing & Switching, Microsoft MCSA and other professional level equivalent certifications.</p><h2>Experience</h2><p>Minimum of 5 years work experience in Network, System and End-user support.</p><h2>Skills</h2><ul><li>Ability to implement, administer, and troubleshoot IT infrastructure including Network, System, wireless access points, routers, switches and WLAN controllers.</li><li>Knowledge on software defined network technologies includes SD-WAN, SD-Access.</li><li>Experience with Network Monitoring and Analyzing Tools such as PRTG, Cisco DNAC and Wireshark.</li><li>Excellent communication skills.</li></ul><p></p></section>
<p>We are looking for a <strong>Senior Full-Stack Developer</strong> with at least <strong>5 years of professional experience</strong> to join our systems and digital platforms development team.</p><p><strong>Technical Requirements</strong></p><ul><li><p>Strong experience in C# and ASP.NET Core.</p></li><li><p>Strong experience with Blazor.</p></li><li><p>Experience in developing and integrating RESTful APIs.</p></li><li><p>Strong experience with React.js and Tailwind CSS.</p></li><li><p>Strong experience with SQL Server and PostgreSQL.</p></li><li><p>Proficiency in Stored Procedures, Functions, and Triggers.</p></li><li><p>Experience in database design, query optimization, and performance tuning.</p></li><li><p>Experience with ADO.Net Entity Framework Core and LINQ.</p></li><li><p>Strong understanding of Authentication, Authorization, and JWT.</p></li><li><p>Experience with Git and version control.</p></li><li><p>Ability to design scalable, secure, and maintainable software solutions.</p></li><li><p>Experience with software architecture and enterprise application development.</p></li><li><p>Experience in ERP and logistics systems development is preferred.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</p></li><li><p>At least <strong>5 years of professional experience</strong> in full-stack software development.</p></li><li><p>The candidate must possess <strong>senior-level expertise</strong> in designing, developing, and maintaining enterprise software systems.</p></li><li><p>Ability to analyze business and technical requirements and translate them into effective software solutions.</p></li><li><p>Ability to write clean, secure, maintainable, and scalable code.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li><li><p>Ability to review code and contribute to technical decisions.</p></li><li><p>Ability to work effectively within a team and meet deadlines.</p></li></ul><p>Strong communication and collaboration skills</p>
<p>We are looking for a motivated Business Developer to join our architectural office to actively acquire new business opportunities, expand the client base, and increase the number of architectural projects for the office </p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><p>Identify and approach potential clients and a new real estate developers . (B2B and B2C)</p></li><li><p>Proactively seek new business opportunities through email, calls, networking, and online platforms</p></li><li><p>Build and maintain a strong pipeline of qualified leads</p></li><li><p>Arrange meetings and present the company’s services</p></li><li><p>Generate leads and follow up until closing deals</p></li><li><p>Build and maintain long-term relationships with clients</p></li><li><p>Coordinate with the design team to understand project requirements</p></li><li><p>Support in preparing proposals and pricing</p></li><li><p>Clearly explain our firm value in architectural design and BIM-based execution drawings</p></li><li><p>Work closely with the design team to understand project scope</p></li><li><p>Align client expectations with internal capabilities</p></li><li><p>Track progress of opportunities and deals</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Background in Architecture or Engineering (preferred)</p></li><li><p>5–10 years of experience in business development or sales</p></li><li><p>Experience in real estate, construction, and design firms is a strong advantage</p></li><li><p>Strong communication, presentation, and negotiation skills</p></li><li><p>Self-motivated and target-driven personality</p></li><li><p>Excellent verbal and written communication</p></li><li><p>Strong networking and relationship-building skills</p></li><li><p>Ability to understand technical architectural services</p></li><li><p>Sales mindset with strong follow-up discipline</p></li><li><p>Ability to work independently and achieve targets</p></li></ul><p> </p><h3> </h3><p></p>
<p><strong>What We Offer:</strong></p><ul><li><p>Long-term career stability with a competitive salary paid in USD.</p></li><li><p>Conditions for steady career development.</p></li><li><p>Development supported by dedicated mentors and a variety of programs focused on expertise and innovation.</p></li><li><p>Private medical insurance provided after successful completion of the probationary period</p></li><li><p>A well-equipped and cozy office supports comfort and productivity across all project stages.</p></li><li><p>Welcoming atmosphere and a friendly corporate culture.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>What we expect from you:</strong></h3><ul><li><p>Minimum one year of commercial experience as a DevOps or Developer is required.</p></li><li><p>Solid understanding of Linux basics (file system, permissions, services, networking tools).</p></li><li><p>Familiarity with network fundamentals (TCP/IP, DNS, HTTP, load balancers, VPNs).</p></li><li><p>Experience with web projects deployment - web server setup (Nginx, Apache, Varnish), application deployments, database setup (MySQL, PostgreSQL or MSSQL), and troubleshooting</p></li><li><p>Familiarity with at least one major cloud platform (AWS, Azure, or GCP)</p></li><li><p>Basic understanding of concepts of working with Git, familiarity with Terraform and CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions (or similar)</p></li><li><p>Hands-on experience with at least one scripting language: Bash, Python, or PowerShell.</p></li><li><p>Upper-intermediate or higher proficiency in spoken English is mandatory.</p></li></ul><h3> </h3><h3><strong>Will be a plus:</strong></h3><ul><li><p>Experience with Docker. Basic knowledge of Kubernetes concepts (pods, deployments, services)</p></li><li><p>Some experience with monitoring and logging tools setup (e.g., Prometheus, Grafana, ELK/EFK, CloudWatch, Zabbix, or similar).</p></li></ul><p></p>
<p><strong>Job Summary</strong></p><p>We are looking for an experienced Senior .NET Developer (C#) to join our growing team. The ideal candidate will have a strong background in developing scalable web applications and backend systems using Microsoft technologies while collaborating with cross-functional teams to deliver high-quality software solutions.</p><p></p><p><strong>Responsibilities</strong></p><ul><li><p>Design, develop, test, and maintain applications using C# and .NET Framework/.NET Core.</p></li><li><p>Build and maintain RESTful APIs and backend services.</p></li><li><p>Collaborate with product, QA, and frontend teams to deliver new features.</p></li><li><p>Optimize application performance, scalability, and security.</p></li><li><p>Troubleshoot, debug, and resolve production issues.</p></li><li><p>Participate in code reviews and ensure adherence to development best practices.</p></li><li><p>Mentor junior developers and contribute to technical decision-making.</p></li><li><p>Maintain technical documentation and follow software development standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</p></li><li><p>Minimum 5 years of professional experience in software development using C#.</p></li><li><p>Strong experience with .NET Framework and/or .NET Core/.NET 6+.</p></li><li><p>Hands-on experience with ASP.NET MVC or ASP.NET Core.</p></li><li><p>Strong knowledge of SQL Server and database design.</p></li><li><p>Experience with Entity Framework or similar ORM tools.</p></li><li><p>Experience developing and consuming RESTful APIs.</p></li><li><p>Familiarity with Git and version control workflows.</p></li><li><p>Strong understanding of OOP principles and design patterns.</p></li><li><p>Excellent analytical, communication, and problem-solving skills.</p></li><li><p>Preferred Qualifications</p></li><li><p>Experience with Microsoft Azure.</p></li><li><p>Familiarity with Docker and CI/CD pipelines.</p></li><li><p>Experience working in Agile/Scrum environments.</p></li></ul><p></p>
Job description<br>We’re Hiring | Senior Sales Consultant<br>Are you a results-driven real estate sales professional looking for your next career opportunity?<br>Join a well-established real estate development company with over 20 years of experience in the Egyptian market. We currently own and develop five premium commercial, administrative, and medical projects strategically located in New Cairo (Fifth Settlement), the New Administrative Capital, and El Shorouk City.<br>Position<br>Senior Sales Consultant<br>Key Responsibilities<br>* Generate and close sales opportunities while achieving monthly sales targets.<br>* Build and maintain strong relationships with prospective and existing clients.<br>* Provide professional real estate consultation and guide clients throughout the sales process.<br>* Follow up with leads and ensure a seamless customer experience.<br>* Maintain accurate sales records and CRM updates.<br><br>Qualifications<br>* Minimum 3 years of experience with a real estate development company (Developer) is mandatory.<br>* Proven track record of achieving sales targets.<br>* Excellent communication, negotiation, and presentation skills.<br>* Strong customer relationship management abilities.<br>* Self-motivated, target-oriented, and passionate about sales.<br><br>What We Offer<br>* Competitive fixed salary.<br>* Attractive commission scheme with unlimited earning potential.<br>* Professional working environment.<br>* Career growth and development opportunities.<br>* Opportunity to represent high-value projects in Egypt’s most promising investment destinations.<br><br>If you’re ready to take your career to the next level, we’d love to hear from you.<br>Apply now by sending your CV to:<br>[********************]
<p>We are seeking a highly experienced Oracle Database Developer with a minimum of 7 years of hands-on expertise in SQL and PL/SQL, to support and enhance enterprise ERP systems, particularly within HR and Finance domains. The ideal candidate is a strong problem solver with deep technical knowledge, capable of handling complex business logic, large datasets, and performance-critical operations in a production environment.</p><p> </p><ul><li>Design, develop, and maintain complex PL/SQL packages, procedures, functions, and triggers supporting ERP modules (HR, Payroll, Finance, etc.)</li><li>Translate business requirements into efficient and scalable database solutions aligned with ERP processes</li><li>Implement and maintain business rules, validations, and workflows at the database level</li><li>Optimize SQL queries and PL/SQL code for high-performance transactional systems</li><li>Analyze and resolve performance bottlenecks using execution plans, indexing strategies, and advanced tuning techniques</li><li>Handle complex data processing scenarios (bulk operations, validations, financial calculations, accruals, balances, etc.)</li><li>Develop and support integrations with external systems (APIs, web services, middleware)</li><li>Ensure data integrity and consistency across related ERP modules and transactions</li><li>Support and troubleshoot production issues, including data inconsistencies and system performance problems</li><li>Work closely with functional teams (HR/Finance) to understand business needs and provide technical solutions</li><li>Maintain database standards, naming conventions, and code quality across the system</li><li>Prepare and maintain technical documentation for database logic and processes</li></ul>
<p><strong>Position: Marketing and Client Relationship Officer</strong></p><p><strong> </strong></p><p>This is an integral role for the efficient and professional life of the company. To perform this role proficiently, it is necessary to have a thorough understanding of the business itself, its values, objectives, and the evolving roles of team.</p><p> </p><p>In your role you will have a full 360 degrees of marketing and PR exposure and active involvement. From content writing to photography, and graphic design. You will care for anything to do with the company's brand across multiple platforms including social media, above-the-line, below-the-line, website and physical store, internally and externally. You will seek to create value to the company and its clients by seeking opportunities for marketing synergy and collaboration.</p><p><strong> </strong></p><p><strong>Line Managers</strong>: </p><p>Company owners</p><p><strong> </strong></p><p><strong>Job Basics</strong></p><p>a) You are a valuable team member with the opportunity to contribute to a positive team and work environment</p><p>b) Participates in staff training and strives towards continual professional and personal development</p><p>c) Agrees and complies with Dancing Bean’s policies, Vision and Mission</p><p>d) 3+ years of experience.</p><p><strong> </strong></p><p><strong>Workdays/Hours</strong>: </p><p>5 days/week, 8 hours/day. An addition to attending a training day once a month.</p><p> </p><p><strong>Key Areas of Responsibility</strong></p><p> </p><p> </p><p><strong>1. Marketing and communications management</strong></p><p>a. Creates an annual marketing plan in accordance with company strategy that covers all retail and wholesale aspects of the business</p><p>b. Manages branding, printing and coordinates with and supervises graphic designer</p><p>c. Implements social media campaigns and advertising across multiple platforms</p><p>d. Builds relationships with social media influencers</p><p>e. Monthly wholesale client email updates, regular retail updates</p><p>f. Manages branding in wholesale client locations</p><p>g. Event coordination, planning, management and implementation</p><p>h. Content writing</p><p>i. Graphic design</p><p>j. Photography</p><p>k. Creates and sends newsletters, special event greetings and communications.</p><p>l. Builds and develops soft copy marketing materials and resources – liaising with colleagues to ensure all needed items are available and up to date</p><p>m. Works with Stock Control person to ensure adequate and update to date stock of all necessary printed matter / below the line items</p><p>n. Works in close liaison with line manager and Finance Team to ensure all expenditure is planned and approved</p><p>o. Works to develop and improve internal branding and image for shop, office and all workspaces</p><p>p. Publishes and keeps updating e-tailing stores (Talabat, Amazon, The Mall of Coffee, Jumia, Noon, etc). This includes content creation, branding and promotions, and price updates.</p><p> </p><p> </p><p><strong>2. Client relations support</strong></p><p>a. Works closely with Client Relations Officer to ensure excellent relations, communication and branding identity with all clients</p><p>b. Regular communication with wholesale clients and visits to check on visual identity and organises joint marketing initiatives in liaison with line manager</p><p>c. Connects with clients and conducts regular client relations meetings in liaison line manager & Client Relations Officer.</p><p> </p><p> </p><p><strong>3. Administration</strong></p><p>a. Ensures all work and files are clearly named and organized within agreed systems</p><p>b. Carries out agreed department / area reporting as requested from line manager / leadership team</p><p>c. Works closely with finance department regarding departmental financial planning and expenditure</p><p>d. Translates or arranges translation for documents as needed</p><p>e. Monitors departmental supplies (stationery, printing paper, stock, etc) and sends PO for replenishing stock</p><p>f. Monitors own desk and department appearance cleanliness and organisation and takes necessary steps to ensure a tidy, organised and clean workspace and department</p><p>g. Manages own budget according to set marketing plan</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Assistant Planning Manager is responsible for delivering a comprehensive planning and reporting framework across the organization's project portfolio. This role demands advanced skills in data-driven analytics, AI-enabled reporting solutions, and executive dashboard development, ensuring precise and insightful project performance visibility. The candidate will drive innovation in project controls, overcoming challenges encountered in managing performance data, and leading digital transformation initiatives aimed at enhancing efficiency and decision-making quality. Success in this role involves providing executive management with clear and actionable insights through meaningful dashboard designs while maintaining a high standard of data accuracy and consistency.</p>
<h4>What you will do</h4>
<p><strong>General</strong></p>
<ul>
<li>Establish and maintain an integrated project planning, monitoring, and reporting framework that provides accurate, timely, and reliable visibility of project performance across the entire portfolio.</li>
<li>Develop and sustain executive-level dashboards using Power BI to monitor project delivery status, milestone achievement, risks, challenges, and recovery actions effectively.</li>
<li>Implement AI-driven reporting solutions that automate reporting processes, reduce manual effort, improve data accuracy, and provide actionable insights for decision-making.</li>
<li>Drive proactive project controls by identifying schedule deviations, performance risks, bottlenecks, and critical project challenges early, and supporting stakeholders with data-driven recommendations.</li>
<li>Foster a culture of innovation, continuous improvement, and analytical decision-making through advanced analytics, business intelligence solutions, and digital transformation initiatives.</li>
<li>Transform large volumes of complex project data into meaningful executive insights and easy-to-understand dashboards for senior management.</li>
<li>Balance the demand for real-time reporting with the need to maintain data integrity, governance, and reporting accuracy.</li>
<li>Support executive management with accurate forecasting and performance analysis under tight deadlines and evolving business priorities.</li>
<li>Drive reporting automation and AI adoption within a traditionally manual reporting environment while ensuring stakeholder acceptance and engagement.</li>
<li>Identify and communicate project risks, delays, and performance concerns proactively while supporting the development of practical mitigation strategies.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Business intelligence and dashboard leadership</li>
<li>Analytical thinking and data storytelling</li>
<li>AI-powered reporting and automation</li>
<li>Project controls excellence</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum 5-7 years of progressive experience in project planning, project controls, PMO, or project performance management within the real estate development sector.</li>
<li>Previous experience with a leading real estate developer in Egypt, preferably among the top-tier real estate development companies.</li>
<li>Advanced hands-on experience in developing executive dashboards and portfolio reporting solutions using Power BI.</li>
<li>Strong expertise in project scheduling, progress monitoring, critical path analysis, and project controls using Primavera P6.</li>
<li>Proven experience in managing multi-project reporting environments and presenting project performance insights to executive management.</li>
<li>Experience in implementing reporting automation solutions and leveraging AI tools for dashboarding and management reporting.</li>
<li>Strong analytical, presentation, reporting, and stakeholder management skills with the ability to convert complex data into actionable business insights.</li>
<li>Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word, including advanced Excel analytics, Power Query, and data modeling techniques.</li>
<li>Experience with data integration, KPI development, forecasting, trend analysis, and business intelligence methodologies.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Job Purpose:To provide advanced functional and technical expertise in Oracle Manufacturing (MFG) applications, ensuring smooth operations, effective configurations, and continuous enhancements. The role supports manufacturing operations by aligning Oracle MFG systems with business needs, production processes, and best practices to improve efficiency and productivity.<br>Key Responsibilities:Implement, configure, and maintain Oracle Manufacturing modules (BOM, WIP, Costing, Inventory, Quality, MES, etc.). Analyze manufacturing requirements and translate them into system solutions. Develop and maintain functional documentation, process flows, and user manuals. Troubleshoot system issues, resolve incidents, and ensure minimal downtime for production systems. Support system upgrades, testing, and validation activities within the Manufacturing track. Collaborate with Production, Supply Chain, and IT teams to ensure seamless integration of manufacturing processes with other ERP modules. Provide training, guidance, and knowledge transfer to end-users and junior specialists. Ensure Oracle MFG processes are aligned with industry standards and organizational policies. Identify opportunities for process improvement and automation within the manufacturing environment. Participate in cross-functional projects supporting digital transformation and smart manufacturing initiatives.<br>Technical competencies:Oracle Manufacturing modules expertise (BOM, WIP, Costing, INV, MES, Quality) ERP systems integration (Manufacturing, Supply Chain, Finance) Troubleshooting & root-cause analysis Manufacturing processes and best practices Reporting tools & documentation<br>Qualification & Education:Education: Bachelor’s degree in Engineering, Computer Science, Industrial Management, or a related field. Years of Experience: 3-5 years of experience with Oracle Manufacturing applications, preferably in a specialist or consultant role.