Tourism manager Jobs

<p>Are you a master organizer with an unwavering eye for detail and a passion for creating an exceptional workplace experience? We're on the hunt for a dynamic and experienced <strong>Office Manager</strong> to be the backbone of our thriving operations in <strong>Cairo, Egypt</strong>. This is an incredible opportunity to shape our vibrant on-site environment, ensuring seamless daily operations and providing pivotal support to our leadership team.</p><p><strong>About the Role:</strong></p><p>As our Office Manager, you won't just keep things running smoothly; you'll be the architect of an efficient, productive, and inspiring workspace. You'll bring your expertise in administration and operations management to the forefront, tackling diverse challenges with a proactive and strategic mindset. If you're ready to make a significant impact and grow with a forward-thinking team, this is your moment!</p><ul><li><strong>Key Responsibilities:</strong></li><li><strong>Oversee day-to-day office operations</strong>, ensuring a professional and welcoming environment for all staff and visitors.</li><li>Provide comprehensive <strong>executive support</strong>, including meticulous <strong>calendar management</strong> and proactive preparation for meetings.</li><li>Expertly handle all aspects of <strong>travel coordination and travel management</strong>, from booking arrangements to expense reporting.</li><li>Serve as a central point for <strong>stakeholder management</strong>, fostering positive relationships with internal teams and external vendors.</li><li>Take charge of <strong>project coordination</strong> for various administrative and operational initiatives, seeing them through to successful completion.</li><li>Implement and maintain robust organizational systems to optimize efficiency and resource utilization.</li><li>Manage office supplies, equipment, and facility maintenance, ensuring everything runs without a hitch.</li><li>Uphold the highest standards of <strong>confidentiality</strong> in handling sensitive information and company affairs.</li><li>Act as the primary contact for vendors, managing relationships and negotiating service agreements.</li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>You will leverage your exceptional proficiency in <strong>Office Management</strong>, alongside superior <strong>Communication</strong> and <strong>Time Management</strong> abilities. A deep understanding of the <strong>Microsoft Office Suite</strong> is essential, coupled with strong <strong>Organizational Skills</strong> and a sharp <strong>Attention to Detail</strong>. Your proven capacity for <strong>Problem Solving</strong> and effective <strong>Vendor Management</strong> will be key to your success.</p><p><strong>Growth Opportunities:</strong></p><p>We believe in nurturing talent. As our Office Manager, you'll have the chance to expand your operational management skills, take on larger projects, and contribute to strategic initiatives that directly impact our company's success. Your role will evolve as our company grows, offering continuous learning and development.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a collaborative, supportive, and dynamic team where your contributions are valued and celebrated. We foster a culture of respect, innovation, and continuous improvement. You'll work closely with diverse departments, bringing your unique perspective to the table and helping us achieve our collective goals.</p><p><strong>Impact:</strong></p><p>Your work will be central to our operational efficiency and employee satisfaction. You will directly contribute to creating a productive and positive work environment, enabling all teams to perform at their best. Your meticulous attention to detail and proactive approach will empower our leadership and ensure our business thrives.</p>

We are looking for a Software Account Manager Team Leader to lead the account management team and ensure the successful management of client relationships across software projects and solutions. The ideal candidate will oversee key accounts, support team performance, drive client satisfaction, and identify opportunities for account growth. Key Responsibilities Lead and mentor the Account Management team to achieve performance and client satisfaction goals. Manage and maintain relationships with key clients. Act as the primary point of contact for strategic accounts. Coordinate with project managers, and internal teams to ensure smooth project delivery. Monitor account health, client feedback, and project progress. Identify upselling and cross-selling opportunities for software services and solutions. Handle client escalations and ensure timely issue resolution. Track team KPIs and prepare regular account performance reports. Requirements4+ years of experience in Account Management, Customer Success, or Client Relationship Management within a software house, Saa S company, or IT services company. Previous team leadership or mentoring experience. Strong communication, presentation, and stakeholder management skills. Experience managing software development projects, Saa S solutions, or IT services. Ability to build long-term client relationships and drive account growth. Familiarity with CRM and project management tools. Nice to Have Experience with web, mobile, e-commerce, or Saa S projects. Commercial awareness and business development experience.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Credit assessment and risk management:</strong><br> <li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li> <li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li> <li>Analyze customer financial history and determine appropriate credit limits for each account.</li> <li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li> <strong>Accounts receivable management:</strong><br> <li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li> <li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li> <li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li> <li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li> <strong>Credit policy enforcement:</strong><br> <li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li> <li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li> <li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li> <strong>Collections and dispute resolution:</strong><br> <li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li> <li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li> <li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li> <li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li> <strong>Reporting and financial analysis:</strong><br> <li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li> <li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li> <li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li> <strong>Team leadership and supervision:</strong><br> <li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li> <li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li> <li>Foster a collaborative and effective working environment within the credit and finance departments.</li> <strong>Internal and external coordination:</strong><br> <li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li> <li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li> <li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li> <strong>Compliance and documentation:</strong><br> <li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li> <li>Maintain accurate records of all credit agreements, transactions, and payment history.</li> <li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>People & culture</h4> <strong>Employee relations:</strong><br> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> <strong>Recruitment:</strong><br> <li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> <strong>Employee engagement and communications:</strong><br> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> <h4>Learning & talent development & performance management</h4> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> <h4>Finance</h4> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> <p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <h4>Experience / certificates / education</h4> <li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li> <li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li> <li>Skills & attributes: <ul> <li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li> <li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li> <li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li> <li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li> <li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li> <li>Ability to resolve issues related to billing, collections, and disputes effectively.</li> <li>Experience in supervising and guiding a team to meet departmental objectives.</li> </ul> </li> <h4>Additional information</h4> <strong>Your team and working environment:</strong><br> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <strong>Our commitment to diversity & inclusion:</strong><br> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Job Title: Sales Supervisor – Modern Trade Reports To: Modern Trade Sales Manager Business Unit: ACCBC – Egypt Function: Sales & Commercial Location: Egypt (as assigned) Grade: TBC<br>Job Purpose To achieve monthly volume, value, and profitability targets across assigned Modern Trade accounts and chains in Egypt by building strategic customer relationships, negotiating and executing annual commercial contracts (JBP), leading a team of Account Representatives and Merchandisers, managing key account performance metrics, and ensuring full compliance with ACCBC credit, collection, and commercial policies.<br>Operating Context The role operates within the Modern Trade channel in Egypt, covering major hypermarket, supermarket, and mini-market chains – a centralised, contract-driven retail environment where commercial relationships are managed at a corporate level through Annual Agreements and Joint Business Plans. Egypt's Modern Trade landscape is characterised by a concentrated retailer base with significant buying power, complex internal account structures, and high commercial standards for execution, compliance, and financial governance. The role reports to the Modern Trade Sales Manager and directly leads a team of Pre-Sellers and Merchandisers across the assigned account portfolio.<br><br>Key Roles and Responsibilities<br>A. Key Account Management & Contract Execution Enforce the execution of Annual Agreements, commercial terms, growth rebates, and activation calendars with all assigned accounts – ensuring all contractual commitments are delivered accurately and on time. Conduct regular monthly and quarterly business review meetings with key account category managers to align on volume achievement, service levels, and growth opportunities. Act as the primary point of contact for assigned accounts, managing conflicts, handling daily operational escalations, and unlocking new listing opportunities. Track account profitability, reconcile monthly and quarterly invoices against trade investments, and ensure zero unapproved deductions or financial claims from accounts. B. Commercial Execution & Visibility Ensure 100% Core Range distribution and immediate listing of new product launches (NPDs) across all branches of assigned chains. Enforce the agreed Share of Shelf (SOS) and secondary visibility placements – including displays and gondola ends – in coordination with the merchandising team. Plan, execute, and evaluate the ROI of promotional calendars, tailored bundles, and seasonal activations across assigned accounts. C. Field Operations & Merchandising Management Supervise and align with the field merchandising team or agency to ensure 100% adherence to planograms, stock rotation (FEFO), and zero out-of-stock (OOS) situations across all assigned account branches. Conduct regular field visits to key account stores to audit execution, pricing compliance, stock availability, and competitor activity. Collaborate with the demand planning and logistics teams to ensure optimal order fulfilment rates (OTIF) and minimise returns or stock rejections. D. Reporting, Financials & Compliance Analyse and report daily and weekly sales achievements, service levels (Fill Rate), and account aging balance status to the Modern Trade Sales Manager. Own payment collections and aging statements (SOA) to ensure all accounts pay within their agreed credit days – taking immediate corrective measures if credit blocks occur. E. Team Leadership & Management Lead, coach, and motivate the team of Modern Trade Pre-Sellers and Merchandisers, setting clear performance expectations and supporting individual development. Handle team grievances and apply disciplinary measures strictly in line with ACCBC HR Policy and Egyptian Labour Law.<br>Key Performance Indicators<br>Financial & Sales Performance Monthly and quarterly volume and value targets achieved vs. plan per account Gross Margin and Trade Spend Efficiency (ROI) within approved budget thresholds Zero outstanding or unreconciled debit notes or deductions Account Operations Service Level Agreement (SLA) / Order Fill Rate (OTIF) %Core Range Distribution – 100% listing of mandatory SKUs across assigned chains Share of Shelf (SOS) percentage vs. competitors per chain Collection & Compliance Days Sales Outstanding (DSO) matching contract terms100% on-time submission of monthly reconciled Statements of Account (SOA)100% compliance with corporate commercial, credit, and listing policies<br><br>Required Experience and Qualifications<br>Minimum Qualifications Bachelor's degree in Commerce, Business Administration, or a related field. Excellent written and verbal English skills are mandatory – required for corporate emails and business review presentations. Minimum Experience Minimum 5 years of sales experience in FMCG, with at least 2 years specifically handling Modern Trade or Key Accounts in Egypt. Knowledge and Skills High proficiency in analysing commercial financials – P&L, margins, and rebates. Advanced negotiation techniques for corporate-level account discussions. Proficiency in MS Excel and Power Point. Strong corporate presentation capabilities for business review and senior stakeholder engagement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client provides digital advertising solutions for small and medium-sized businesses through a combination of software and managed services. Their primary focus is helping local businesses generate qualified leads and maximize return on ad spend through highly targeted Google Search advertising campaigns. The team is fast-moving, data-driven, and focused on delivering measurable results across a large portfolio of client accounts.</p><br>Role Overview<p>The <strong>Google Ads Specialist </strong>will be responsible for managing, optimizing, and maintaining Google Search advertising campaigns across a portfolio of local business clients. The <strong>Google Ads Specialist </strong>will oversee campaign performance, keyword strategy, bidding optimization, conversion tracking, Google Tag Manager implementations, reporting, and account health while leveraging AI tools to improve efficiency and campaign management. This role is ideal for someone with deep expertise in Google Search Ads who enjoys using data-driven decision-making to maximize return on ad spend and generate measurable business results.</p><br>Location<p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesGoogle Ads Campaign Management<ul><li><p>Manage and optimize Google Search Ads campaigns across a portfolio of local business clients.</p><br></li><li><p>Monitor campaign performance and proactively identify opportunities for optimization.</p><br></li><li><p>Support new account launches by setting up campaigns, ad groups, keywords, tracking, and reporting.</p><br></li><li><p>Ensure campaign strategies align with client objectives and business goals.</p><br></li></ul>Campaign Optimization<ul><li><p>Conduct keyword research and develop keyword expansion strategies.</p><br></li><li><p>Build, manage, and maintain negative keyword lists to improve traffic quality.</p><br></li><li><p>Create and optimize ad copy to improve click-through rates and conversions.</p><br></li><li><p>Review and adjust bidding strategies to maximize campaign performance and return on ad spend (ROAS).</p><br></li><li><p>Analyze search term reports and eliminate underperforming or irrelevant traffic.</p><br></li><li><p>Monitor account health and continuously improve lead quality and campaign efficiency.</p><br></li></ul>Tracking &amp; Performance Analytics<ul><li><p>Set up and manage Google Tag Manager implementations and conversion tracking.</p><br></li><li><p>Audit campaign performance and troubleshoot tracking or attribution issues.</p><br></li><li><p>Analyze campaign performance data and provide actionable recommendations.</p><br></li><li><p>Build reports that communicate performance trends and optimization opportunities.</p><br></li></ul>Collaboration &amp; Process Improvement<ul><li><p>Collaborate with internal stakeholders to ensure advertising efforts align with client goals.</p><br></li><li><p>Utilize AI tools and internal systems to streamline campaign management workflows.</p><br></li><li><p>Continuously identify opportunities to improve campaign efficiency and operational processes.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>5+ years</strong> of hands-on experience managing Google Ads campaigns.</p><br></li><li><p>Extensive experience managing Google Search Ads campaigns.</p><br></li><li><p>Proven experience optimizing campaigns to improve ROAS and conversion performance.</p><br></li><li><p>Experience managing PPC campaigns for local businesses or service-based businesses.</p><br></li><li><p>Experience implementing conversion tracking and attribution.</p><br></li><li><p>Experience managing multiple client accounts simultaneously.</p><br></li></ul>Skills<ul><li><p>Advanced proficiency with <strong>Google Ads</strong>.</p><br></li><li><p>Advanced proficiency with <strong>Google Tag Manager</strong>.</p><br></li><li><p>Strong understanding of keyword strategy, search intent, match types, and negative keyword optimization.</p><br></li><li><p>Experience with conversion tracking, attribution, and campaign measurement.</p><br></li><li><p>Strong analytical skills with the ability to interpret campaign data and make optimization decisions.</p><br></li><li><p>Experience optimizing bidding strategies and improving campaign performance.</p><br></li><li><p>Excellent troubleshooting, problem-solving, and organizational skills.</p><br></li><li><p>Strong written and verbal communication skills.</p><br></li><li><p>Ability to work independently in a remote environment.</p><br></li><li><p>Experience leveraging AI tools such as <strong>ChatGPT</strong>, <strong>Claude</strong>, or similar platforms to improve efficiency.</p><br></li><li><p>Experience with <strong>Local Services Ads (LSAs)</strong> is preferred.</p><br></li><li><p>Familiarity with <strong>Google Performance Max</strong> campaigns.</p><br></li><li><p>Experience managing large portfolios of SMB accounts is preferred.</p><br></li><li><p>Understanding of website tracking implementations.</p><br></li><li><p>Basic knowledge of <strong>JavaScript</strong>, website pixels, or marketing technology integrations.</p><br></li><li><p>Experience with <strong>SQL</strong> and reporting or data analysis tools is a plus.</p><br></li></ul>What Success Looks Like<ul><li><p>Return on ad spend (ROAS) consistently improves across client accounts.</p><br></li><li><p>Underperforming campaigns are proactively optimized using data-driven strategies.</p><br></li><li><p>Google Tag Manager and conversion tracking are implemented and maintained accurately.</p><br></li><li><p>Client accounts remain healthy, optimized, and efficiently managed.</p><br></li><li><p>Multiple client accounts are successfully managed while maintaining high-quality execution.</p><br></li><li><p>Performance issues are identified and resolved proactively.</p><br></li><li><p>New advertising campaigns launch successfully and achieve strong performance.</p><br></li><li><p>Reporting provides actionable insights that drive measurable business results.</p><br></li></ul>Opportunity<p>This is an exciting opportunity for an experienced Google Ads professional to play a key role in scaling advertising performance across a growing portfolio of local business clients. As the <strong>Google Ads Specialist</strong>, you'll have the opportunity to optimize high-impact campaigns, improve ROAS, leverage advanced tracking solutions, and directly contribute to client success in a collaborative, performance-driven environment.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

El-Fagr Medical Equipment Company is Hiring an HR Specialist Company Location: El-Qasr El-Eini – Cairo. Working Hours: Saturday till Thursday, from 8:30 AM to 5:00 PM. Job Requirements:Bachelor's degree 1-2 years of experience in HR Good computer skills Good English proficiency A diploma or professional course in HR from a verified agency or university Job Description:1. Job Analysis & Documentation Update and maintain accurate job descriptions for all roles. Periodically review role responsibilities with department heads.2. Talent Acquisition & Onboarding Build and nurture a diverse candidate pipeline for current and future needs. Manage full-cycle recruitment (sourcing, interviewing, offers). Conduct HR onboarding.3. Performance Management Track and follow up on probationary period evaluations. Support managers in conducting fair, consistent performance reviews. Conduct monthly retention check-ins with employees and managers4. Employee Relations Serve as the first point of contact for employee grievances, conflicts, and disciplinary matters. Conduct impartial investigations and recommend resolutions in line with labor laws and company policy. Promote a positive work environment through regular check-ins and manager coaching.5. Compliance & Policy Ensure HR practices comply with local labor laws (leave, terminations, data privacy).6. Exit Management Conduct structured exit interviews, identifying trends in turnover. 7. Reporting Maintain HR records and prepare regular reports for Direct Manager.<br>Company Benefits: Competitive salaries Training courses and promotion opportunities A good work environment To apply, contact us via Whats App: 01029991745

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Sep 01, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span>As part of the IoT Connect Advanced product team, you are responsible for the Business-to-Business (B2B) component of the product offer. In this role, you design, animate and make evolve a product offer that our business customers -primarily in the automotive segment- will use to connect their products (to the internet or to their own servers). An interest in automotive, particularly its software application and infotainment system, is therefore a plus.</span></p><br><br><p><span>As part of your daily product marketing activities, you will analyze and keep track of what is happening on the IoT market and constantly evaluate customer needs and requests. The IOT environment is full of complex demands for many reasons: large varieties of devices, diverse market segments, necessity to integrate into the Customer’s ecosystem, different technological priorities….</span></p><br><br><p><span>One of your many missions will be to prioritize projects and advise/coordinate with the sales teams how to take maximum advantage of the product projects that are on the planning, in a context where developments are happening at a very high pace and market expectations and demands are high.</span></p><br><br><p><span>In the same team is also the IoT Connect Advanced Product Manager in charge of the IoT Connect Advanced B2B2C offer. Both you and your B2B2C offer counterpart will report to the IoT Connect Advanced Marketing Manager.</span></p><br><br><p><span><span><strong>Your role and responsibilities</strong></span></span></p><br><br><p><span>In a complex and fast-evolving IoT ecosystem, the IoT Product Manager defines, launches, and manages IoT connectivity offers. The role bridges customers, sales, marketing, technical teams, and partners.</span></p><br><br><p><span>Your <strong>main activities</strong> as IoT Product Manager for B2B:</span></p><br><br><ul><li><span>Analyze the IoT market, its customers, competitor offerings, and ecosystem(s).</span></li><li><span>Define, launch, and make evolve the IoT B2B offer, to stay ahead of the competition. Making it as attractive as possible and differentiating, for a variety of customers (particularly automotive) and in compliance with the legal/regulatory framework (focus on Europe).</span></li><li><span>Define and manage the business plan for the IoT B2B offer, built jointly with the Sales channels, and modeled with the help of the finance department. Assess costs, risks, and profitability. Support the sales teams in qualifying IoT opportunities.</span></li><li><span>Lead offer launches according to the Time-To-Market (TTM) and Scaled Agile (SAFe) methodologies, aligned with the resources of the different stakeholders (Orange-internal departments &amp; external suppliers) involved: Project Manager, Operational Marketing, Communication, Technical and IS Management, Operations, Sales Legal etc… Project managent skills are a plus.</span></li><li><span>Advise sales and customer teams on the product mid-term and long-term strategy, highlighting product priorities, the value proposition and how to optimally bring forward the most convincing arguments as part of the sales pitch / how to respond to demanding customer requirements.</span><br></li></ul><br>About you<ul><li><span><span>You have min 8 years experience in marketing offers or products, ideally in the field of IoT or IT</span></span></li><li><span><span>Ability to listen and lead, combined with very good communication skills (oral and written)</span></span></li><li><span><span>You are recognized for your creativity and able to propose innovative and customer convincing &amp; contract-winning product approaches and suggestions</span></span></li><li><span><span>experience in dealing with customer requests (customer-facing role) is a plus</span></span></li></ul><p><span><span><strong>Key skills &amp; competences:</strong></span></span></p><br><br><ul><li><span><span>Listen and act: identify, qualify and formalize current customer needs and usage. Anticipate as much as possible upcoming customer trends &amp; needs and plan accordingly.</span></span></li><li><span><span>Have an entrepreneurial spirit, innovate, take initiative</span></span></li><li><span><span>Agile and flexible mindset as the marketing plan may be revised due to a changing market need</span></span></li><li><span><span>Work together and</span></span><span>drive cross-functional teams</span><span><span>;</span><span>fostering team spirit and transversality</span></span></li><li><span>Strong synthesis and presentation skills</span></li><li><span>You are ready to operate within a large international organization</span></li><li><span>Fluent in English and French</span> are a must</li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Remote - Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R0125442<br><p><b>Date Posted:</b></p><br><br>2026-08-25<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY TECHNOLOGY S.A.E.<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>Yes<br><p><b>Job Description:</b></p><br><br><p>At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories.&nbsp; Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation&nbsp;&nbsp;&nbsp;</p><br><br><br><p>You will be part of <b>Network Control</b> that provides leading network management and control systems for planned and unplanned outage management, generation, transmission and distribution management systems, SCADA and process control solutions, and commercial energy portfolio management tools for planning, forecasting and running your day-to-day operations. Offerings comprise a broad range of solutions to address the most critical needs of utility and power companies. &nbsp;</p><br><br><br><p>We are looking for a service engineer with a broad profile that can manage several of the support tasks that is received from customers. The work consists of providing first line support to Hitachi Energy customers using Network Manager. Network Manager is theHitachi Energy SCADA/EMS/GMS system<i>.</i></p><br><br><br><p>You will be part of a skilled and engaged team responsible for supporting the Network Manager customers when the systems are in production. Work is carried out in Johannesburg, South Africa, with remote connections to the customers.</p><br><br><br><p>Enjoy working in a global team that works together and support each other with the goal of supporting the Network Manager customers. When working in a first line support team no day is the same as the last one.</p><br><br><br><p><b>Your responsibilities</b>&nbsp;</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solve customer tickets/support cases with support and bug fixes to customers</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use your personal expertise to support team members in their case work</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide service packs with corrections to customers</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report product defects</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cooperate with customer to solve their problems</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Live Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business</p><br><br><br><p><b>Your background</b>&nbsp;</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Master or bachelor’s degree in software engineering, computer engineering, power engineering or equivalent acquired experience</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience of working with Hitachi Energy Network Manager SCADA system is a strong advantage</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in English, both written and oral is a must</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of hardware (Linux/Windows servers) and network equipment is an advantage</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of databases (Oracle/PostgreSQL) is an advantage</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A service minded attitude with a creative mindset, combined with ability to seek information, knowledge of how to solve technical problems</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comfortable in working with many small tasks in parallel (support ticket work)</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enjoy being part of a team but also being able to work alone with finding solutions to problems</p><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

Job Purpose:To issue project schedules, in construction phase with the most appropriate planning methodology. Monitor the project progress to ensure that the project progress comply with the estimated base line schedule.<br>Roles and Responsibilities:<br>Assist in establishing and maintaining scheduling standards and procedures for some projects up to 5 projects. Assist site team Planning Section head and Planning Manager in preforming the base line schedule and the assigned the project resources in details for newly awarded projects including consistency of schedule, and matching company’s dictionaries. Assist Site team in preparation of Planning packages and enhancing the schedule before submission. Prepare Bi-weekly reports and Monthly reports presentations for projects. Supervise the project progress to verify that the updated schedule complies with the approved base line schedule and highlight critical issues and provide analysis to management staff. Review weekly, and monthly progress reports about the projects and provide input to Planning Section head and Planning Manager. Take site team responsibilities as assigned by Planning managers to cover site fall down. Review close out report in coordination with the project team to be a reference for the company for the newly awarded projects. Propose remedy plan to complete the project schedule to ensure that critical issues and assumptions are covered.<br>MINIMUM QUALIFICATION & REQUIREMENTS:<br>Education/ Qualifications: BSC Engineering (preferred Civil, Mechanical or Architecture) Professional Certification: Time Management courses are preferred Work Experience :7– 12 years’ experience in a related field Language: Good command of English language Computer Skills: Microsoft Office, Auto CAD (good knowledge) Primavera P6 EPPM, Client,

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station. Assigned to work in the restaurant or bars. Prepare the restaurants and bars, taking into account the service flow in these areas. Take and serve orders from customers. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns. 2.8 Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors. Comply with the departmental instructions and procedures published by the F&B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required. Experience: At least 2 years of experience in the industry. Foreign Language: English is required. Courses and Training: Vocational trainings and seminars. Computer Literacy: Not required. Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Target Optical- Store Manager 2- P107 Miami </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>Target Optical </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Miami, FL, US, 33126 </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><strong>Requisition ID:&nbsp;</strong>939859&nbsp;<br><strong>Store #</strong>:&nbsp;00P107 Target Optical&nbsp;<br><strong>Position:</strong>Full-Time<br><strong>Total Rewards:&nbsp;Benefits/Incentive Information</strong></p><br><br> <br> <p>At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value.</p><br><br> <p>Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical.</p><br><br> <p>Target Optical &nbsp;is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!<br>&nbsp;</p><br><br> <br>JOB DESCRIPTION <br><p><strong>GENERAL FUNCTION </strong></p><br><br> <p>At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great.&nbsp; The Target Store Manager delivers this mission by leading a Team of high performing Team Members to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.&nbsp;</p><br><br> <br> <p><strong>MAJOR DUTIES AND RESPONSIBILITIES</strong></p><br><br> <ul> <li>Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules:</li> <li>Sets clear expectations that the store and Team Members be Guest Ready.</li> <li>Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.</li> <li>Orchestrates the flow on the floor, and is the caretaker to every guest and team member.</li> <li>Works with Team Members to develop clear action plans for immediate and future development.</li> <li>Ensures every Team Member is accountable to their action plans and commitments.</li> <li>Delivers clear motivating and developmental feedback in a timely manner.</li> <li>Creates a culture of being Simple, Fun and In-style.</li> <li>Completes annual performance reviews along with monthly coaching conversations with all Team Members.</li> <li>Clearly understands the driving factors for success within their own business.</li> <li>Identifies areas of opportunity and creates an action plan for improvement.</li> <li>Understands that the Guest experience drives the results.</li> <li>Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam experience. Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.</li> <li>Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business.</li> <li>Recruits the highest caliber talent / maintains a bench of potential applicants</li> <li>Understands how the best performing Team Members work during peak traffic.</li> <li>Creates schedules taking into account business trends, forecast and host traffic.</li> <li>Owns the business and adjusts schedules as necessary to meet business need.</li> <li>Completes payroll weekly.</li> <li>Completes new hire and personnel change paperwork.</li> <li>Is accountable to store’s shrink percentage.</li> <li>Conducts Physical Inventory twice per year.</li> <li>Completes monthly Store Visit Form for review with RTL and optical team.</li> <li>Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.</li> <li>Ensures accurate completion of all sales transactions, and utilization of all sales strategies and resources.</li> </ul> <br> <p><strong>BASIC QUALIFICATIONS</strong></p><br><br> <ul> <li>Bachelors degree or equivalent experience</li> <li>3+ years experience in customer service or retail</li> <li>Entrepreneurial</li> <li>Drive for results</li> <li>Critical thinking</li> <li>Recruiting, selection and development of talent</li> <li>Selling skills</li> <li>Motivating and influencing others</li> </ul> <br> <p><strong>PREFERRED QUALIFICATIONS</strong></p><br><br> <ul> <li>Opticianary License or American Board of Opticials Certificatin</li> <li>3+ years management or supervisory experience</li> </ul><br><p>This posting is for an existing vacancy within our business.&nbsp;Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br> <br> <p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com</p><br><br> <br> <p>We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Nearest Major Market: </strong>Miami </span> <span> <br><strong>Job Segment: </strong> <span>Marketing Manager, Retail Manager, Retail Operations, Store Manager, Social Media, Marketing, Retail </span> </span> </p><br><br> <br><br> </div>

<p>We are seeking an experienced and results-driven Assistant Call Center Manager to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance. In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation. The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance. Key Responsibilities</p><p>1. Operations Management</p><ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul><p>2. Team Leadership and People Management</p><ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul><p>3. Performance and KPI Management</p><ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul><p>4. Client and Stakeholder Management</p><ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul><p>5. Quality and Compliance</p><ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul><p>6. Reporting and Continuous Improvement</p><ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum 5-7 years of experience in a call center environment.</li><li>Minimum 2-3 years of experience in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul><p><strong>Required Skills and Competencies</strong></p><p><strong>Leadership and People Management</strong></p><ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul><p><strong>Operational and Analytical Skills</strong></p><ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul><p><strong>Communication and Stakeholder Management</strong></p><ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul><p><strong>Client and Customer Orientation</strong></p><ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul><p><strong>Work Conditions</strong></p><ul><li>Working Hours: US shift</li><li>Working Model: On-site</li><li>Working Days: 5 working days per week, with 2 days off</li><li>Operation Type: Voice account / 24/7 operations environment</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB TITLE: </strong>Supply Chain Assistant <br> <p><strong>TEAM/PROGRAMME: </strong>Program</p><br> <p>Operations <strong>- </strong>Supply Chain Department</p><br> <strong>LOCATION: </strong>Aswan Field Office <br> <strong>GRADE: </strong>5 <strong>TYPE OF CONTRACT: </strong>National – Fixed (6 months) <br> <p><strong>CHILD SAFEGUARDING:</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> The position holder will be responsible for handling and coordination of supply chain issues, mainly <strong>procurement, fleet, and assets</strong> activities in consistency with Save the Children policies and procedures. In addition to managing certain commodities within the supply chain, perform buying activities from active framework agreements and maintaining the archiving system. <br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>&nbsp;Line Manager: </strong>Supply Chain Officer.</p><br> <p>• <strong>Staff directly reporting to this post: </strong>None.</p><br> <p>• <strong>Travel</strong>: possible travel to governorates around 10%.</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILTY:</strong></p><br> <p>• Manage our owned cars and day-to-day fleet/trucks rent operation, ensuring compliance with SCI procedures.</p><br> <p>• Work on updating the weekly-consolidated fleet plan and sharing it with relevant stakeholders.</p><br> <p>• Responsible for the asset register in accordance with SCI and donors’ procedures.</p><br> <p>• Ensure keeping the asset register up to date, by receiving the updates from the procurement team on monthly basis.</p><br> <p>• Submit the updated asset register to the supply chain senior manager and/or asset focal point on monthly basis.</p><br> <p>• Apply SCI mandatory templates on all asset’s movement, donation, and disposal.</p><br> <p>• Perform procurement- buying transactions required for the project and emergency responses.</p><br> <p>• Coordinate with the projects’ managers the projects’ closure in terms of assets disposal plan, and assets close out checklist.</p><br> <p>• Ensure RFIs and RFQs are prepared with accurate information that can lead to accountable and fair competition among suppliers.</p><br> <p>• Keep track all deadlines or closing date of quotation submissions and facilitate Competitive Bid Analysis (CBA) and/or procurement committee meetings with prior notification delivered to committee members.</p><br> <p>• Keep track on deadline of delivery stipulated in each Contract/PO and that necessary reminder sent out to suppliers if the deadline is approaching and execute the purchase and delivery of appropriate supplies in a timely and cost effective manner.</p><br> <p>• Provide needed support to program operations in raising and receiving PRs.&nbsp;</p><br> <p>• Apply SCI mandatory templates on all asset’s movement, donation, and disposal.&nbsp;</p><br> <p>• Perform procurement- buying/Sourcing transactions.&nbsp;</p><br> <p>• Ensure Embed counter-fraud and ethical controls in all operational processes, ensuring compliance with donor and legal requirements, while collaborating with Finance and Counter-Fraud teams to mitigate risks and conduct assessments for high-value programs.</p><br> <p>• Other duties assigned by line manager.</p><br> <br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. <strong>Ambition:</strong></p><br> <p>• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• Widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• Future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>• Values diversity, sees it as a source of competitive strength</p><br> <p>• Approachable, good listener, easy to talk to. <strong>Creativity:</strong></p><br> <p>• Develops and encourages new and innovative solutions</p><br> <p>• Willing to take disciplined risks. <strong>Integrity:</strong></p><br> <p>• Honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><br> <p>• Bachelor’s degree in relevant business field is required</p><br> <p>• 3 years of work experience in the field of Supply chain, Procurements and Logistics is required.</p><br> <p>• High computer skills on MS office programs especially MS Excel.</p><br> <p>• Highly developed interpersonal and communication skills including influencing, negotiation and coaching.</p><br> <p>• Highly developed facilitation and capacity building skills.</p><br> <p>• Good communication and writing skills in English language is required.</p><br> <p>• Commitment to Save the Children’s values.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>

Role Overview The Finance Executive will be reporting to the Finance Manager in Egypt, will perform local accounting activities, manage invoice verifications and vendor payments, prepare funding requests, perform local treasury tasks, and assist the payroll team to ensure accurate salary payments, and reconciliation between HR and Finance records. Key Responsibilities Support monthly and annual closing activities and provide analysis to the Finance Manager. Support the shared services accounting team to maintain accurate financial records in accordance with local requirements. Support the statutory audit process and preparation of local financial statements. Assist in fixed assets physical inspection and update fixed assets custodies. Receive and review vendor invoices. Perform three-way matching (invoice, purchase order, and receipt) to confirm accuracy. Route invoices to accounts payable team for timely approvals. Ensure all invoices comply with company policies and tax regulations. Assist in scheduling and preparing payment run in Workday based on invoice approval status and payment terms. Assist in reconciling payments to invoices, resolving payment discrepancies or vendor disputes with treasury team. Coordinate with shared service teams to ensure payroll data accuracy and compliance. Other accounting and finance duties as assigned/required.<br>Education / Experience Bachelor’s degree in accounting2+ years of relevant experience Proven practical experience in Egyptian payroll processing for large headcount. Experience working in a US publicly listed BPO highly desired Experience with SOX compliance highly desired<br>Skills / Competencies Understanding and knowledge in accounting principles, including US GAAP, IFRS and local requirements. Proficiency in English language. Strong technical aptitude and expertise including advanced Excel and knowledge of ERP systems. Understanding of internal controls. Flexibility and open to changes. Strong understanding of data privacy standards. Time management skills. Attention to details. Ability to maintain high confidentiality. Must be able to identify and resolve problems in a timely manner. Ability to work US Eastern Time shift

Job Purpose<br><br> JOB DESCRIPTION <br><br>Supervise the HSE Reps. & ensure that all project employees understand their individual responsibilities towards Heath, Safety, and Environmental protection according to OC’s HSE policies and procedures and adhere to them.<br><br>Roles & Responsibilities<br><br> Administer consistently all aspects of accident prevention, fire protection, first aid, and other safety policies. Ensure property, equipment, supplies and material to be used at work sites complies with OC’s HSE policies and procedures. Ensure routine HSE activities and safety controls are carried out to ensure protection of the life and health of employees and subcontractors. Ensure workers are provided with suitable protective equipment. Participate in weekly ‘Tool Box’ meeting as per plan scheduled by the HSE training unit. Assist the HSE Manager to analyse, report and investigate all all accidents and incidents and issue preliminary reports. Provide specialist advice and information on HSE to project employees or Managers as required. Participate in implementing the policies and procedures applicable to the section. Engage actively with, and use technology and equipment allocated to unit. Conduct HSE trainings and orientation to all new employees. Right/authorities to stop the work, and take the necessary action in case if he found unsafe act/ condition Perform other assignments as necessary to support the function/department Ensure working according to the company HSE policies and regulations, risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior HSE Supervisor<br><br>Senior HSE Representative<br><br>HSE Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Project Management Project Staff HSE Department <br><br>Operational As required<br><br>External Contact Nature & Purpose Frequency<br><br>Sub Contractor’s employees Operational As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications High Education level<br><br>Professional Certification ISO 45001/Environmental ISO 14001/ OSHA construction and general/ accident investigation/ HSE relevant technical courses.<br><br>Work Experience 5-7 years' of experience in a relevant position<br><br>Language<br><br>Good Command of English Language<br><br>Technical Writing is a plus<br><br>Computer Skills Microsoft Office, Internet Browsing

Facilities Supervisor Reports To: Operations Manager / Facilities Manager<br>Job Summary:The Facilities Supervisor is responsible for overseeing the daily operation, maintenance, and presentation of the facility. This role ensures that all building systems, contractors, housekeeping, security, and maintenance activities are managed efficiently to provide a safe, functional, and high-quality environment for employees, clients, and visitors.<br>Key Responsibilities:- Supervise the daily operation of all facility services.- Monitor preventive and corrective maintenance activities for MEP systems, HVAC, electrical, plumbing, and civil works.- Coordinate and supervise external contractors and service providers to ensure work is completed according to company standards.- Conduct regular facility inspections and identify maintenance requirements.- Follow up on maintenance requests and ensure timely resolution.- Monitor the performance of housekeeping, security, and other facility support services.- Maintain accurate records of maintenance activities, asset status, and service reports.- Support office fit-out, renovation, and relocation projects when required.- Monitor facility consumables and coordinate procurement requests.- Assist in preparing maintenance schedules and operational reports.- Ensure all emergency equipment and building systems are operational.- Respond promptly to facility emergencies and coordinate corrective actions.- Support budget control by monitoring maintenance costs and contractor performance.- Continuously identify opportunities to improve facility operations and service quality.<br>Qualifications:- Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field.- 3–5 years of experience in Facilities Management, Property Management, or Building Operations.- Experience supervising contractors and service providers.- Knowledge of MEP systems, HVAC, electrical, plumbing, and building maintenance.- Familiarity with health and safety regulations.- Proficiency in Microsoft Office (Excel, Word, Power Point).<br>Skills:- Strong leadership and team supervision.- Excellent communication and coordination skills.- Problem-solving and decision-making abilities.- Time management and organizational skills.- Ability to work under pressure and manage multiple priorities.- Attention to detail.- Customer service mindset.- Report writing and documentation.- Vendor and contractor management. Location: New Cairo - Egypt<br> Kindly send your CV through: careers@plug-n.com

Job Purpose:<br>To prepare and issue the project schedule, whether in tender or construction phase with the mostappropriate planning methodology and to follow up on the project progress to assure that theproject progress comply with the estimated base line schedule.<br>Roles & Responsibilities:<br>• Issue the tender schedule of the project, assign major resources histogram using Bill of Quantityin coordination with Quantity Surveying and Tender Departments.• Prepare Schedule Narrative to assist Tender Department in preparing the method of statementfor the project in tender stage.• Prepare summary report for the project data like name of project, assumptions, estimatedduration, issues and scope of work of this project.• Assist in the preparation of project file schedule after submission of all the required data to Tender Department and prepare presentation for the project as required.• Prepare and issue the base line schedule and assign the project resources in details.• Collect data from owner Bill of Quantity to issue the cash in to be used in forecasting the incomeof the project.• Follow up on the progress of the project activities according to project/departmentrequirements to verify that the updated schedule comply with the approved base line scheduleand highlight critical issues and provide analysis to Direct Manager.• Prepare daily, weekly, and monthly progress reports about the project and provide input to Direct Manager according to project/department requirements.• Provide data regarding the project schedule to Cost Control Engineers, and Finance Departmentto be used in preparing financial statement, cost plan, billing plan and cash out reports.• Prepare close out report in coordination with the project team to be a reference for thecompany for the coming projects.• Ensure that employee is working according to the company HSE policies and regulations, andfully aware of his job risk assessment and environmental aspects.<br>Minimum Requirements & Qualifications:<br>Education/ Qualifications: BSC Engineering (preferred Civil, Mechanical or Architecture) Work Experience: 3– 5 years’ experience in a related field Language: Good command of English language (Toefl 500 or equivalent) Computer Skills: Microsoft Office, Primavera & Auto CAD (good knowledge)

<p>Prepares periodic reports regarding the function activities and achievements. Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.). Prepare the shop drawing for construction projects. Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction. Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant. Review BIM model and ensure quality to Owner s standard. Coordinate with Surveying team to provide them with all the information about land and any site measurement required. Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely. Prepare as-built drawings at the end of the project and hands over to the project consultant. Prepare sub-contractors periodically, Qs, invoices and compares it according to the project budget. Prepare materials cut off list, procurement plan and analyze technical &amp; financial offers. Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ. Participate in value engineering workshops. Participate in strategy workshops and actively contribute innovative solutions. Support the department development activities. Prepare and submit Project Documents such as and not limited to IR, MIR, CPR, Casting table, steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering</p><p>From 4:7 years Experience</p><p>Very Good English &amp; Arabic, other language is an asset</p><p>Knowledge of construction materials and methods, CAD, design analysis and modern structural systems.</p><p>Professional knowledge in Construction, methods, and applications</p><p>Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>

<p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p>

<p>Prepares periodic reports regarding the function activities and achievements Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.) Prepare the shop drawing for construction projects Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant Review BIM model and ensure quality to Owner s standard Coordinate with Surveying team to provide them with all the information about land and any site measurement required Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely Prepare as-built drawings at the end of the project and hands over to the project consultant Prepare sub-contractors periodically , Qs ,invoices and compares it according to the project budget Prepare materials cut off list, procurement plan and analyze technical &amp; financial offers Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ Participate in value engineering workshops Participate in strategy workshops and actively contribute innovative solutions Support the department development activities Prepare and submit Project Documents such as and not limited to IR,MIR,CPR,Casting table ,steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering From 4:7 years Experience Very Good English &amp; Arabic, other language is an asset Knowledge of construction materials and methods, CAD, design analysis and modern structural systems. Professional knowledge in Construction, methods, and applications Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>