Tourism manager Jobs

<p>We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.</p><p>To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.</p><ul><li><p>Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.</p></li><li><p>Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.</p></li><li><p>Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.</p></li><li><p>Setting up and maintaining a service desk and evaluating its efficiency.</p></li><li><p>Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.</p></li><li><p>Monitoring department issues and client complaints to create methods to lessen recurring issues.</p></li><li><p>Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.</p></li><li><p>Maintaining strong relationships with manufacturers, dealers, and sales representatives.</p></li><li><p>Helping to train new employees in company procedures.</p></li><li><p>Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering, Electrical Engineering or a related field.</p></li><li><p>10+ years of experience as a service engineer, field service technician or similar role in technical support and maintenance.</p></li><li><p>Strong technical skills and knowledge of mechanical, electrical or electronic systems and components.</p></li><li><p>Knowledge of safety protocols and standards for working with machinery and equipment.</p></li><li><p>Excellent problem-solving and diagnostic abilities, with the ability to analyse and resolve technical issues efficiently.</p></li><li><p>Customer-focused attitude with strong communication and interpersonal skills.</p></li><li><p>Ability to work independently and as part of a team in a fast-paced and dynamic environment.</p></li><li><p>Willingness to travel to customer sites as needed and work flexible hours, including evenings and weekends.</p></li></ul><p></p>

<p>Manage and optimize Elfaleh's paid digital advertising campaigns across multiple platforms to drive customer acquisition, increase sales, and maximize return on advertising spend (ROAS). Key Responsibilities Plan, launch, manage, and optimize paid advertising campaigns across Meta, Google Ads, TikTok Ads, Snapchat Ads, and other relevant platforms. Monitor campaign performance regularly and optimize audiences, budgets, bidding strategies, placements, and creatives. Manage paid media budgets in line with approved media plans, campaign objectives, and performance targets. Conduct audience research, segmentation, prospecting, and retargeting to improve campaign performance and customer acquisition. Plan and execute A/B tests across creatives, ad copy, audiences, landing pages, and campaign structures. Coordinate with the Creative team to develop effective advertising creatives that meet platform requirements and campaign objectives. Track and analyze key performance indicators including ROAS, ROI, CPA, CPC, CPM, CTR, conversion rate, revenue, and CLTV. Prepare weekly and monthly paid media performance reports with clear insights and actionable recommendations. Ensure accurate implementation and monitoring of tracking tools, including Meta Pixel, Google Tag Manager (GTM), Google Analytics 4 (GA4), and conversion tracking. Monitor competitor advertising activities, market trends, consumer behavior, and emerging paid media opportunities. Stay updated on advertising platform changes, algorithms, policies, features, and industry best practices. Coordinate with the E-Commerce, Marketing, and Creative teams to align paid media campaigns with business and sales objectives. Identify opportunities to improve campaign structure, customer acquisition efficiency, conversion rates, and overall media performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Digital Marketing, or a related field.</li><li>2 4 years of experience in paid media, performance marketing, digital advertising, or a related field.</li><li>Hands-on experience with Meta Ads Manager, Google Ads, TikTok Ads, and Snapchat Ads.</li><li>Good understanding of paid media funnels, campaign objectives, audience targeting, prospecting, remarketing, attribution, and conversion optimization.</li><li>Experience with GA4, Google Tag Manager (GTM), Meta Pixel, and other digital tracking and measurement tools.</li><li>Strong analytical skills with the ability to interpret campaign data and make data-driven decisions.</li><li>Good understanding of digital marketing KPIs, including ROAS, ROI, CPA, CPC, CPM, CTR, conversion rate, revenue, and CLTV.</li><li>Strong proficiency in Excel or Google Sheets for reporting, budget management, data analysis, and performance tracking.</li><li>Strong attention to detail and a performance-driven mindset.</li><li>Ability to manage multiple campaigns simultaneously, prioritize tasks, and meet deadlines.</li><li>Strong Arabic and English communication and collaboration skills.</li><li>Ability to work effectively with cross-functional teams, including Marketing, E-Commerce, and Creative.</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>The Assistant Quality Manager plays a key supporting role in implementing, maintaining, and continuously improving quality and sustainability systems across the resort. Reporting directly to the General Manager, this position assists in driving compliance with internal standards, Egyptian regulations, and international certifications, while supporting sustainability initiatives that enhance operational efficiency and environmental responsibility.<br> This role is ideal for a detail-oriented professional with strong analytical skills, hands-on operational awareness, and a passion for quality excellence and sustainable hospitality practices.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Quality management support</strong><br> Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS).<br> Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA).<br> Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities.</li> <li><strong>Sustainability & environmental initiatives</strong><br> Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization.<br> Support monitoring of environmental performance metrics and sustainability KPIs.</li> <li><strong>Training & communication</strong><br> Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements.<br> Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture.<br> Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review.</li> <li><strong>Compliance & coordination</strong><br> Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager.<br> Assist in maintaining proper documentation, records, and certification requirements.<br> Help identify potential quality or environmental risks and escalate issues proactively.</li> </ul> <h4>Qualifications</h4> <p><strong>Skills and competencies:</strong></p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent attention to detail.</li> <li>Proficient in data analysis and reporting.</li> <li>Good communication and teamwork abilities.</li> <li>Ability to work independently and manage time effectively.</li> </ul></p><p></p>

Job Summary:<br>Primarily responsible for preparing corporate financial analysis and supporting regional managers and the general manager in drafting credit proposals. Managing daily banking and operational transactions for portfolio accounts, and interfacing directly with corporate clients as well as internal bank departments<br> Job Responsibilities:Preparing comprehensive credit studies and risk proposals for both new and existing corporate clients. Ensuring all mandatory client paperwork, financial statements, and legal documents are complete and accurate. Assisting in executing and managing daily banking transactions for the assigned corporate credit portfolio. Preparing and submitting periodic performance reports to monitor and analyze portfolio health and credit exposure. Tracking and following up on daily account activities with supporting and back-office bank departments. Implementing approved credit resolutions, while drafting detailed client site-visit reports and regular updates. Job Qualifications:Bachelor’s degree in Commerce, Accounting, Finance, Investment, or a related field. Completion of Corporate Credit Finance Professional Certificate. Minimum 6 months to 4 years of experience in the banking sector, preferably in corporate credit. Proven ability to analyze complex financial data and evaluate credit and operational risks. Strong understanding of core accounting principles, financial statements, and corporate finance concepts.

<p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Strategic Communications Leadership:</strong> Develop and execute comprehensive marketing communications strategies that align with business objectives and enhance brand visibility.</p></li><li><p><strong>Brand Stewardship:</strong> Champion and evolve our brand identity, ensuring consistency across all channels and touchpoints.</p></li><li><p><strong>Integrated Campaign Management:</strong> Oversee the planning, development, and execution of integrated marketing campaigns, from concept to analysis.</p></li><li><p><strong>Content Excellence:</strong> Drive the creation of engaging and impactful content across various platforms, including press releases, website copy, social media, and internal communications.</p></li><li><p><strong>Media &amp; Public Relations:</strong> Cultivate strong relationships with media outlets and stakeholders to secure positive coverage and manage public perception.</p></li><li><p><strong>Cross-functional Collaboration:</strong> Partner closely with sales, product development, and other internal teams to ensure unified messaging and achieve shared goals.</p></li><li><p><strong>Performance Measurement:</strong> Monitor, analyze, and report on the effectiveness of communications initiatives, using insights to drive continuous improvement.</p></li></ul><p><strong>Growth Opportunities:</strong></p><p>Joining us means stepping into a role with immense potential for professional advancement. As a <strong>Marketing Communications Manager</strong>, you will be empowered to lead pivotal projects, influence strategic decisions, and mentor junior talent. We are committed to your growth, offering a path to senior leadership roles within our expanding organization.</p><p><strong>Impact:</strong></p><p>Your work as <strong>Marketing Communications Manager</strong> will directly influence our market position, brand reputation, and ultimately, our business growth. You will be instrumental in shaping how the world perceives our brand and products, making a tangible difference in our success story. This is your chance to leave an indelible mark on an industry leader!</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in business administration, or a related field. A master's degree is an advantage.</p></li><li><p>10-15 years of progressive experience in Marketing Communications, with a significant portion in a management capacity.</p></li><li><p>Demonstrated expertise in <strong>Marketing Communications</strong> and <strong>Brand Marketing</strong>, with a track record of developing and implementing successful strategies.</p></li><li><p>Exceptional skills in <strong>Content Strategy</strong>, <strong>Public Relations</strong>, <strong>Media Relations</strong>, and <strong>Copywriting</strong>, capable of crafting compelling narratives.</p></li><li><p>Strong understanding of <strong>Digital Marketing</strong> principles and <strong>Campaign Management</strong> across various platforms.</p></li><li><p>Proficient in <strong>Market Research</strong> and performance analysis, using data to inform and optimize communication efforts.</p></li><li><p>Proven ability in <strong>Cross-functional Team Leadership</strong> and effective <strong>Stakeholder Management</strong>.</p></li><li><p>Experience with <strong>Strategic Planning</strong>, <strong>Event Management</strong>, and <strong>Budget Management</strong>.</p></li><li><p>Knowledgeable in <strong>Crisis Communications</strong> and reputation management.</p></li><li><p>This is a manager-level position, requiring leadership, strategic thinking, and the ability to drive significant initiatives.</p></li></ul><p></p>

<p>Operations Manager (Call Center) Department: Operations Location: Cairo, Egypt Employment Type: Full-time Work Mode: On-site About the Role We are seeking an experienced Operations Manager to lead the daily operations of a high-performing contact center. The successful candidate will oversee multiple customer service programs, ensure operational excellence, optimize workforce performance, and consistently deliver outstanding client and customer experiences. The ideal candidate has extensive experience managing large contact center operations, leading cross-functional teams, and driving performance through data-driven decision-making. You will be responsible for achieving operational KPIs, maintaining client satisfaction, and fostering a culture of continuous improvement.</p><p><b>Key Responsibilities</b></p><ul><li>Lead the day-to-day operations of multiple customer service and technical support programs.</li><li>Ensure all operational KPIs, SLAs, and client contractual obligations are consistently achieved.</li><li>Manage Team Leaders, Supervisors, Workforce Management, Quality Assurance, and Training teams.</li><li>Monitor operational performance through key metrics, including Service Level, Average Handling Time (AHT), Customer Satisfaction (CSAT), First Call Resolution (FCR), Occupancy, and Adherence.</li><li>Analyze operational data to identify performance gaps and implement improvement initiatives.</li><li>Develop workforce capacity plans in collaboration with Workforce Management teams to support business growth.</li><li>Partner with Recruitment and Training teams to ensure timely hiring, onboarding, and continuous development of customer service representatives.</li><li>Build and maintain strong relationships with clients by providing operational updates, performance reports, and business reviews.</li><li>Lead performance management initiatives, coaching leaders to improve employee engagement and productivity.</li><li>Manage operational budgets while optimizing resource utilization and controlling costs.</li><li>Ensure compliance with company policies, client requirements, and quality standards.</li><li>Identify operational risks and implement proactive mitigation strategies.</li><li>Drive continuous improvement projects to enhance efficiency, customer experience, and service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's degree in Business Administration, Management, Communications, or a related field.</p><p>Minimum 7 years of experience in BPO or contact center operations.</p><p>At least 3 years in an Operations Manager or equivalent leadership role.</p><p>Proven experience managing multiple customer service accounts or large operational teams.</p><p>Strong understanding of contact center KPIs, workforce planning, quality management, and client operations.</p><p>Experience using contact center technologies, CRM platforms, Workforce Management systems, and reporting tools.</p><b>Requirements</b><p>Strong leadership and people management skills.</p><p>Excellent analytical and decision-making abilities.</p><p>Exceptional communication and stakeholder management skills.</p><p>Proven ability to manage large teams in a fast-paced environment.</p><p>Customer-centric mindset with a focus on operational excellence.</p><p>Advanced Microsoft Excel and reporting skills are preferred.</p><p>Professional proficiency in English; additional languages are an advantage.</p>

<p>&nbsp;</p><p><strong>Overview:</strong> As the Factory Manager for our confidential company, you will be a key leader responsible for overseeing and optimizing manufacturing operations. You will play a pivotal role in ensuring operational efficiency, product quality, and overall plant performance while maintaining the confidentiality of sensitive company information.</p><p><strong>Responsibilities:</strong></p><p><strong>Operational Leadership:</strong></p><ul><li><p>Lead day-to-day manufacturing operations, ensuring efficiency, safety, and adherence to quality standards.</p></li><li><p>Collaborate with department heads to streamline production processes and enhance overall factory performance.</p></li></ul><p><strong>Team Management:</strong></p><ul><li><p>Supervise and motivate a diverse team of production staff, fostering a culture of accountability and continuous improvement.</p></li><li><p>Provide guidance, training, and development opportunities to enhance team skills.</p></li></ul><p><strong>Production Planning and Scheduling:</strong></p><ul><li><p>Develop and implement production plans, ensuring optimal resource utilization.</p></li><li><p>Collaborate with the supply chain and logistics teams to manage inventory levels and meet production schedules.</p></li></ul><p><strong>Quality Control:</strong></p><ul><li><p>Implement and maintain quality control measures to ensure products meet or exceed customer expectations.</p></li><li><p>Collaborate with quality assurance teams to address and resolve any product or process issues.</p></li></ul><p><strong>Health and Safety Compliance:</strong></p><ul><li><p>Ensure a safe working environment by enforcing health and safety policies and procedures.</p></li><li><p>Conduct regular safety audits and implement corrective actions as needed.</p></li></ul><p><strong>Cost Management:</strong></p><ul><li><p>Work closely with the CFO to manage and optimize production costs.</p></li><li><p>Identify opportunities for cost reduction without compromising quality or safety.</p></li></ul><p><strong>Continuous Improvement:</strong></p><ul><li><p>Drive continuous improvement initiatives to enhance productivity, reduce waste, and streamline processes.</p></li><li><p>Implement best practices and lean manufacturing principles.</p></li></ul><p><strong>Communication and Reporting:</strong></p><ul><li><p>Maintain open and effective communication channels with cross-functional teams.</p></li><li><p>Provide regular reports to upper management on factory performance, challenges, and opportunities.</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><ul><li><p>Proven experience as a Factory Manager or in a senior manufacturing leadership role.</p></li><li><p>Strong knowledge of manufacturing processes, quality standards, and health and safety regulations.</p></li><li><p>Excellent leadership and interpersonal skills with the ability to motivate and manage a diverse team.</p></li><li><p>Analytical mindset and problem-solving skills to address operational challenges.</p></li><li><p>Bachelor's degree in Engineering, Operations Management, or a related field.</p></li></ul><p>The Factory Manager will be a critical contributor to the success of our confidential company's manufacturing operations, ensuring the highest standards of efficiency, quality, and safety. If you are a dynamic leader with a proven track record in manufacturing management, we invite you to apply and be a part of our vibrant team.</p>

<p><strong>Join Our Vibrant Team as an Office Manager in Cairo, Egypt!</strong></p><p>Are you a highly organized, proactive, and dynamic professional ready to be the heart of a bustling office? We're searching for an exceptional <strong>Office Manager</strong> to ensure our operations run seamlessly and our workplace thrives. This is an incredible opportunity to make a significant impact in an on-site role, fostering a positive and productive environment for everyone.</p><p><strong>What You'll Be Doing: Your Impactful Responsibilities</strong></p><ul><li><p><strong>Orchestrating Office Operations:</strong> You'll be the master of efficiency, overseeing all administrative functions to ensure a smooth and productive work environment.</p></li><li><p><strong>Administrative Excellence:</strong> Managing schedules, coordinating meetings, handling correspondence, and maintaining impeccable records will be part of your daily rhythm.</p></li><li><p><strong>Resource Management:</strong> Overseeing office supplies, equipment, and facilities, ensuring everything is in top-notch condition and readily available.</p></li><li><p><strong>Vendor &amp; Stakeholder Liaison:</strong> Building and maintaining strong relationships with vendors, service providers, and internal teams to facilitate effective collaboration.</p></li><li><p><strong>Creating a Welcoming Hub:</strong> Ensuring the office is a professional, comfortable, and inspiring space for employees and visitors alike.</p></li></ul><p><strong>Skills &amp; Technologies You'll Master:</strong></p><p>You'll leverage your expertise in <strong>Administration</strong> and <strong>Office management</strong> daily. Proficiency in <strong>Microsoft Office Suite</strong> is essential for success. Beyond that, your strong <strong>Communication Skills</strong>, exceptional <strong>Organizational Skills</strong>, and ability to excel at <strong>Time Management</strong> will be key.</p><p><strong>Growth Opportunities: Unlock Your Potential</strong></p><p>This role is more than just a job; it's a launchpad for your career. As an integral part of our team, you'll have opportunities to enhance your <strong>Problem Solving</strong> abilities, hone your <strong>Vendor Management</strong> skills, and take on new challenges that contribute directly to the company's success. We believe in nurturing talent and providing paths for continuous professional development.</p><p><strong>Our Team &amp; Culture: Collaborative &amp; Supportive</strong></p><p>We pride ourselves on a collaborative, respectful, and energetic work culture. You'll be joining a supportive team where your contributions are valued, and your initiative is celebrated. We foster an environment where everyone can thrive, learn, and contribute to a shared vision.</p><p><strong>Your Impact: Shaping Our Success</strong></p><p>As our Office Manager, you are crucial to our daily operations and overall success. Your ability to create an efficient and harmonious workplace directly impacts employee morale, productivity, and our company's ability to achieve its goals. You'll be the backbone that keeps everything running smoothly, allowing others to focus on their core responsibilities.</p>

<p>Are you a seasoned financial professional ready to lead with impact? We are seeking a dynamic and visionary <strong>Finance Manager</strong> to join our thriving team in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity to steer financial strategy, optimize performance, and drive growth in a pivotal on-site role. If you are passionate about precision, eager to innovate, and thrive in a collaborative environment, we want to hear from you!</p><p><strong>Overview:</strong> As our Finance Manager, you will be the cornerstone of our financial operations, providing critical insights and strategic direction across accounting, finance, and administration. You will play a crucial role in ensuring financial health, promoting efficiency, and supporting key decision-making processes that shape our future.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Lead</strong> and oversee all aspects of financial management, including budgeting, forecasting, and financial planning.</li><li><strong>Conduct in-depth financial analysis</strong> to identify trends, opportunities, and potential risks, presenting actionable recommendations to senior leadership.</li><li><strong>Manage</strong> and streamline accounting operations, ensuring accuracy, compliance, and timely reporting.</li><li><strong>Develop and implement robust financial controls</strong> and procedures to safeguard assets and ensure regulatory adherence.</li><li><strong>Drive strategic initiatives</strong> related to cost optimization, revenue enhancement, and investment strategies.</li><li><strong>Collaborate</strong> with cross-functional teams to provide financial insights and support business unit objectives.</li><li><strong>Mentor and develop</strong> a high-performing finance team, fostering a culture of excellence and continuous improvement.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a strong command of core financial principles, coupled with advanced analytical capabilities. You'll leverage your expertise in financial modeling, budgeting software, and ERP systems to deliver exceptional results.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As Finance Manager, you'll have ample opportunities to expand your leadership skills, influence strategic direction, and grow within a rapidly evolving organization. We encourage continuous learning and provide pathways for career advancement.</p><p><strong>Team &amp; Culture:</strong> Join a vibrant and supportive team that values collaboration, innovation, and integrity. We foster an inclusive environment where every voice is heard, and contributions are celebrated. You'll work alongside dedicated professionals who are passionate about achieving collective success and making a tangible impact.</p><p><strong>Impact:</strong> Your contributions will be instrumental in shaping our financial future. By providing accurate financial data, strategic insights, and sound guidance, you will directly influence our profitability, sustainability, and ability to achieve our long-term business objectives. This role offers the chance to make a significant and lasting impact on our organization.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations. Key responsibility:</p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the informed consent and witness the donor's signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Academic experience required</b>: Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable</li><li><b>Professional experience required</b>: - Clinical experience. - Experience in GxP-regulated environment.</li><li><b>Computing skills</b>: - Proficiency in all Microsoft Office applications.</li><li><b>Personal skills</b>: - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><b>Languages</b>: Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Coordinate end-to-end recruitment activities, including job postings, interview scheduling, and candidate communications to ensure a seamless hiring process. Screen applications and support candidate shortlisting through thoughtful assessment of qualifications and role requirements. Maintain accurate candidate records, recruitment data, and Applicant Tracking System (ATS) updates. Partner closely with hiring managers and HR stakeholders to facilitate effective recruitment outcomes and positive working relationships. Prepare recruitment reports and analyze hiring data to identify trends and opportunities for process improvement. Manage multiple vacancies simultaneously while maintaining quality, efficiency, and responsiveness under changing priorities. Support employer branding initiatives, recruitment events, and talent attraction activities to strengthen the organization's talent pipeline. Ensure a positive candidate experience by providing timely updates, supporting onboarding activities, and maintaining compliance with recruitment policies and procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in engineering (Mechanical, Industrial, Electrical, or Chemical preferred).</li><li>1 3 years of experience in Talent Acquisition, Recruitment, or HR.</li><li>Familiarity with Applicant Tracking Systems (Preferred)</li><li>Strong organizational and administrative skills.</li><li>Good proficiency in Microsoft Office.</li><li>Positive candidate and hiring manager experience.</li><li>Accurate recruitment records and reporting.</li><li>Strong English and Arabic communication skills.</li></ul><p></p></section>

<p>Are you a seasoned financial professional ready to lead and innovate? We are seeking a dynamic and results-driven <strong>Financial Manager</strong> to join our team on-site in Giza, Egypt. This is a thrilling opportunity to shape the financial future of our organization and make a significant impact.</p><p><strong>Overview:</strong> As a Financial Manager, you will be at the heart of our financial operations, guiding strategic decisions and ensuring robust fiscal health. You'll lead a dedicated team, implement best practices, and drive continuous improvement across all financial functions. This role is perfect for a visionary leader who thrives in a challenging yet rewarding environment.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Lead and oversee</strong> all aspects of financial management, including accounting operations, financial reporting, and budget development.</li><li><strong>Conduct in-depth financial analysis</strong> to identify trends, opportunities, and risks, providing actionable insights to senior management.</li><li><strong>Develop and implement</strong> robust financial controls and procedures to safeguard company assets and ensure compliance.</li><li><strong>Manage the budgeting and forecasting process</strong>, working collaboratively with various departments to achieve financial objectives.</li><li><strong>Prepare and present accurate financial statements</strong>, reports, and analyses to stakeholders, ensuring transparency and clarity.</li><li><strong>Drive strategic financial planning</strong> initiatives to support business growth and profitability.</li><li><strong>Mentor and develop</strong> a high-performing finance team, fostering a culture of excellence and continuous learning.</li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your expertise in <strong>Financial Management</strong>, <strong>Accounting</strong> principles, and advanced <strong>Financial Analysis</strong> techniques. Proficiency in <strong>ERP Systems</strong> and advanced <strong>Microsoft Excel</strong> skills are essential. A strong understanding of <strong>GAAP</strong> and <strong>IFRS</strong> will be critical for success in this role.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers unparalleled opportunities to expand your leadership capabilities, engage in strategic decision-making, and significantly influence the company's trajectory. You will be encouraged to pursue ongoing education and certifications to further your expertise.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team where innovation and accountability are celebrated. We foster an environment that encourages open communication, mutual respect, and a shared commitment to achieving our goals. Your contributions will be recognized and valued within a vibrant and engaging workplace culture.</p><p><strong>Impact:</strong> Your leadership as a Financial Manager will directly contribute to our financial stability, operational efficiency, and long-term success. You will play a pivotal role in optimizing financial performance and enabling strategic growth, leaving a lasting impact on the organization.</p>

<p><strong>Are you ready to launch your career in finance and customer engagement?</strong> We are seeking a dynamic and motivated <strong>Customer Account Manager</strong> to join our vibrant team in <strong>Port Said, Egypt</strong>. This is an unparalleled opportunity for an ambitious individual to dive into the world of accounting and finance, making a tangible impact on our client relationships and financial success. If you thrive in a fast-paced, on-site environment and are passionate about delivering exceptional service, we want to hear from you!</p><p><strong>Overview:</strong> As a Customer Account Manager, you will be the cornerstone of our client interactions, managing financial accounts and ensuring client satisfaction. This entry-level role is perfect for someone eager to develop a strong foundation in both finance and customer relations, working hands-on to support our operational excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Cultivate strong, lasting relationships</strong> with our valued customers, acting as their primary point of contact for all financial inquiries.</li><li><strong>Master the art of finance management</strong> by overseeing customer accounts, processing transactions, and ensuring accurate financial records.</li><li><strong>Provide exceptional customer support</strong>, resolving issues promptly and professionally to maintain high levels of client satisfaction.</li><li><strong>Collaborate closely with internal finance teams</strong> to streamline processes and enhance the overall client experience.</li><li><strong>Identify opportunities for account growth</strong> and contribute to the company's strategic financial objectives.</li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your existing skills in <strong>Customer Support</strong> and <strong>Customer Relations</strong>, while honing your expertise in <strong>Finance</strong> and <strong>Finance Management</strong>. We value a proactive approach to problem-solving and excellent communication abilities.</p><p><strong>Growth Opportunities:</strong> This entry-level position is designed to be a launchpad for your career. We offer robust training and mentorship programs, providing you with the tools and knowledge to advance within our accounting and finance department. Expect continuous learning and opportunities to take on increasing responsibilities.</p><p><strong>Team &amp; Culture:</strong> Join a supportive and collaborative team where innovation and customer-centricity are at our core. We foster an environment of mutual respect, professional development, and shared success. Work alongside passionate individuals dedicated to achieving excellence in financial services.</p><p><strong>Impact:</strong> Your role as a Customer Account Manager is crucial. You will directly contribute to our reputation for outstanding customer service and financial integrity, playing a key part in our continued growth and success in the Egyptian market.</p>

Talent Acquisition Specialist<br>???? **Location:** Nasr City, Cairo – On-site???? **Employment Type:** Full-time???? **Open Positions:** 3<br>**Gunners Media FZE** is hiring **3 experienced Talent Acquisition Specialists** to join our growing team.<br>This is a **hands-on Talent Acquisition role** focused on three main areas:<br>* Recruiting internal employees for the company.* Identifying, approaching, and acquiring Content Creators and Digital Talent.* Providing initial onboarding and basic training to newly recruited creators before handing them over to the relevant team for ongoing management and follow-up.<br>⚠️ **Important: We are currently hiring at the Talent Acquisition Specialist level. We are not looking for Senior Talent Acquisition, Team Lead, Supervisor, or Manager-level profiles at this stage.**<br>⚠️ **This is not an HR Generalist or HR Manager position. Previous professional experience in Recruitment, Talent Acquisition, or Headhunting is required. Fresh graduates are not eligible.**<br> Key Responsibilities<br>* Manage the recruitment cycle for internal positions, including sourcing, headhunting, CV screening, initial interviews, selection, and hiring coordination.* Proactively source qualified candidates through **Linked In, job platforms, social media, referrals, and other headhunting channels**.* Identify and recruit **Content Creators, Tik Tok LIVE Creators, Influencers, UGC & Video Creators, Streamers, and other Digital Talent**.* Actively search for potential creators through **Tik Tok, Instagram, Facebook, and other relevant platforms**.* Conduct **direct outreach** to candidates and creators, present opportunities at Gunners Media, handle objections, negotiate, and follow up until successful onboarding.* Provide **initial onboarding and basic training** to newly recruited creators, including introducing them to the platform, LIVE guidelines, basic content and streaming practices, and the initial requirements needed to start successfully.* After the initial onboarding and training stage, coordinate the handover of creators to the relevant team responsible for ongoing management and performance follow-up.* Build and maintain organized **recruitment pipelines and databases** for both candidates and creators.* Achieve monthly **Recruitment & Talent Acquisition targets and KPIs**.* Coordinate interviews, selection, hiring, onboarding, and initial creator training with management and the relevant teams.<br> Requirements<br>* Minimum **1 year of professional experience** in Talent Acquisition, Recruitment, or Headhunting.* We are looking for **Talent Acquisition Specialist-level candidates**, not Senior, Lead, Supervisor, or Manager-level profiles.* Strong hands-on experience in **Sourcing, Direct Outreach, and Headhunting** — not only screening incoming applications.* Ability to independently identify, approach, engage, and attract potential candidates and talent.* Experience in **Creator Recruitment, Sales, Business Development, Social Media Recruitment, or Outbound Acquisition** is a strong advantage.* Strong communication, persuasion, negotiation, presentation, and relationship-building skills.* Ability and willingness to provide **initial guidance and basic training to newly recruited creators**.* Good understanding of **Tik Tok, Instagram, and social media platforms**.* Interest in and understanding of **Content Creators, Influencers, LIVE Streaming, UGC, and the Creator Economy**.* Comfortable working with **monthly targets and KPIs**.* Good knowledge of **Excel / Google Sheets** and a good command of English.* Proactive, organized, target-driven, and comfortable with direct outreach.* Must be available to work **full-time, on-site in Nasr City, Cairo**.* **Fresh graduates are not eligible for this position.**<br> What We Offer<br>* Competitive base salary.* Monthly commissions and performance-based incentives.* Specialized training in **Creator Recruitment and the Creator Economy**.* Clear career growth and promotion opportunities.* Opportunity to work directly within the fast-growing **Creator Economy** and build relationships with creators, influencers, and digital talent.<br> About Gunners Media FZE<br>**Gunners Media FZE** is a **Creator Growth & Media Company** operating across Egypt and the UAE.<br>We specialize in identifying, recruiting, and developing content creators and digital talent while working with platforms, brands, and apps.<br>If you have solid **Recruitment and Headhunting experience**, enjoy finding and approaching talent, and are confident in your ability to communicate, persuade, and provide initial guidance to new creators, we'd love to hear from you.<br>???? **Apply Now**<br>**Gunners Media FZE***Building the Future of the Creator Economy.*

Purpose of Job:The Facilities and Engineering Supervisor supports the Engineering and Facilities department by supervising day-to-day engineering and facilities operations, on-site technicians, and service delivery at the assigned location(s), ensuring safe, compliant, and efficient running of hard and soft services in line with SLA, budget, and quality standards. This role bridges site-level execution and technical supervision — overseeing daily preventive/corrective maintenance, electromechanical, HVAC/MEP, and biomedical-adjacent equipment upkeep, coordinating on-site vendors and contractors, and acting as the first point of escalation for maintenance and facility issues, reporting directly to the Facilities and Biomedical Assistant Manager. Facilities and Engineering Management Services encompass hard services (medical and non-medical engineering systems) and soft services (Housekeeping, Pest control), including projects of varying scale and scope, all delivered in line with SLA, budget, and compliance requirements.<br>Duties and Responsibilities:Supervise the day-to-day facilities and engineering operations at the assigned site(s), ensuring service delivery aligns with SLA and quality standards. Directly supervise, guide, and coach technicians and service staff, assigning daily tasks and monitoring performance. Execute and monitor preventive, corrective, and shutdown maintenance schedules, ensuring timely completion and minimal downtime. Log, track, and close work orders on Emails or the CMMS, ensuring accurate and timely documentation of all maintenance activities. Conduct routine inspections of electromechanical, HVAC/MEP, Elevators, and Building systems, plumbing, and biomedical-adjacent systems to identify and address issues proactively. Coordinate with vendors, contractors, and service providers on-site for scheduled visits, repairs, and spare-part replacements. Manage new location/project setup on-site, coordinating fit-out, MEP and Architecture readiness, and handover activities from initiation through operational readiness. Support upgrade, renovation, and improvement projects at the site level, from scope input through execution and handover, coordinating with contractors and internal teams. Perform routine infrastructure maintenance across assigned locations, including buildings, utilities, and site systems, to ensure continued safe and reliable operation. Support Opex tracking at the site level, including monitoring consumables, spare parts, and minor procurement needs. Assist in implementing health & safety policies, fire drills, and emergency-response protocols, responding promptly to incidents such as fire alarm activations, leaks, or equipment failures. Escalate complex or unresolved technical issues to the Facilities and Biomedical Assistant Manager, providing clear documentation and recommendations. Maintain facility readiness for JCI and other regulatory/accreditation audits, ensuring checklists and compliance records are kept up to date. Prepare and submit regular status, maintenance, and incident reports to the Facilities and Engineering Assistant Manager. Support soft-services oversight (Housekeeping, Pest control) to ensure standards are consistently met. Ensure proper use, storage, and handling of tools, spare parts, and equipment on-site. Follow and enforce standardized operating procedures, checklists, and safety protocols across daily tasks.<br><br>Job Requirements Education:Bachelor’s degree in Engineering (Mechanical or Electrical Engineering preferred) or a related technical field. Experience:5–7+ years of experience in facilities/engineering maintenance operations, including some experience directly supervising technicians or a maintenance team. Hands-on experience with preventive/corrective maintenance programs and troubleshooting of HVAC/MEP and electromechanical systems. Healthcare facility or biomedical-adjacent equipment exposure is a plus. Familiarity with Auto CAD, CMMS platforms, and MS Office (Excel, Word, Outlook) is required.<br>Skills:Good command of English, written and spoken. Solid supervisory and team-coordination skills, with the ability to guide and motivate technicians. Strong troubleshooting and hands-on problem-solving abilities. Ability to prioritize daily tasks and respond effectively under pressure, including during emergencies. Good communication skills for coordinating with vendors, contractors, and internal teams. Willingness to work flexible/after-hours shifts as required, including night shifts and holidays. Proactive, reliable, and detail-oriented with strong follow-up discipline.<br>Specific Requirements:Working knowledge of electrical, HVAC/MEP, and plumbing systems; hands-on maintenance practices; basic CMMS reporting; and awareness of JCI or equivalent regulatory/accreditation requirements.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Drives the strategic planning, execution, and optimization of our multi-channel media investments to accelerate brand growth and customer acquisition. Reporting to the Media Associate Manager, this role acts as the internal subject matter expert, turning business goals into high-performing media campaigns, managing agency partners, and maximizing marketing ROI through rigorous, data-driven optimization.</p> <h4>Key accountabilities</h4> <li>Media strategy execution & campaign management: End-to-end planning, execution, and optimization of multi-channel media campaigns (paid search, social, programmatic, and traditional media) to meet business objectives.</li> <li>Budget allocation & optimization decisions: Ownership of the allocated media budget; authorized to shift spend between channels in real-time based on performance metrics to maximize ROI.</li> <li>Performance analytics & reporting: Developing and maintaining campaign performance dashboards; translating complex data into actionable insights for leadership and cross-functional teams.</li> <li>Audience targeting & data governance: Ownership of first-party and third-party data strategy across ad platforms; responsible for defining high-value audience segments and ensuring all tracking deployment complies with modern privacy regulations.</li> <li>Competitor intelligence & share of voice (SOV) monitoring: Leading continuous competitive analysis and market benchmarking; authorized to pivot tactics or propose new channel entries to protect and grow the brand's share of voice.</li> <h4>Core competencies, knowledge and experience</h4> <li>Platform proficiency: Advanced hands-on experience with major ad platforms and tools (e.g., Google Ads, Meta Ads Manager, TikTok Ads Manager, etc.).</li> <li>Data-driven analytical skills: Strong capability to interpret complex datasets, run A/B testing methodologies, and leverage attribution modelling to optimize the customer journey.</li> <li>Agility & trend awareness: Deep understanding of emerging media trends and evolving platform algorithms to keep the brand ahead.</li> <li>Cross-functional collaboration: Proven capability to work with cross-functional teams (partnering with Brand, Product, and Web teams).</li> <h4>Must have technical / professional qualifications</h4> <li>Media expertise & proven track record: Minimum of 2–4 years of experience in media planning and buying (agency or in-house) with a proven history of managing high-budget campaigns.</li> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know so we can support you.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p><span>Drives the strategic planning, execution, and optimization of our multi-channel media investments to accelerate brand growth and customer acquisition. Reporting to the Media Associate Manager, this role acts as the internal subject matter expert, turning business goals into high-performing media campaigns, managing agency partners, and maximizing marketing ROI through rigorous, data-driven optimization.</span></p><br><br><br><b>Key Accountabilities </b> <br><ul> <li><strong><span>Media Strategy Execution &amp; Campaign Management:</span></strong><span> End-to-end planning, execution, and optimization of multi-channel media campaigns (paid search, social, programmatic, and traditional media) to meet business objectives.</span></li> <li><strong><span>Budget Allocation &amp; Optimization Decisions:</span></strong><span> Ownership of the allocated media budget; authorized to shift spend between channels in real-time based on performance metrics to maximize ROI.</span></li> <li><strong><span>Performance Analytics &amp; Reporting:</span></strong><span> Developing and maintaining campaign performance dashboards; translating complex data into actionable insights for leadership and cross-functional teams.</span></li> <li><strong><span>Audience Targeting &amp; Data Governance:</span></strong><span> Ownership of first-party and third-party data strategy across ad&nbsp;</span><span>platforms; responsible for defining high-value audience segments and ensuring all tracking deployment complies with modern privacy regulations</span></li> <li><strong><span>Competitor Intelligence &amp; Share of Voice (SOV) Monitoring:</span></strong><span> Leading continuous competitive analysis and market benchmarking; authorized to pivot tactics or propose new channel entries to protect and grow the brand's share of voice.</span></li> </ul><br><br><b>Core Competencies, Knowledge and Experience </b> <br><ul> <li><strong><span>Platform Proficiency:</span></strong><span> Advanced hands-on experience with major ad platforms and tools (e.g., Google Ads, Meta Ads Manager, TikTok Ads Manager, Etc..</span></li> <li><strong><span>Data-Driven Analytical Skills:</span></strong><span> Strong capability to interpret complex datasets, run A/B testing methodologies, and leverage attribution modelling to optimize the customer journey.</span></li> <li><strong><span>Agility &amp; Trend Awareness:</span></strong><span> Deep understanding of emerging media trends and evolving platform algorithms to keep the brand ahead.</span></li> <li><strong><span>Cross-Functional Collaboration:</span></strong><span> Proven capability to work with cross-functional teams (partnering with Brand, Product, and Web teams)</span></li> </ul> <p><span>Must have technical / professional qualifications:</span></p><br> <ul> <li><strong><span>Media Expertise &amp; Proven Track Record:</span></strong><span> Minimum of 2– 4 years of experience in media planning and buying (agency or in-house) with a proven history of managing high-budget campaigns.</span></li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider supporting organizations with enterprise technology, software development, process improvement, and infrastructure solutions for global clients.<br> Working across a broad range of business needs, the company helps customers build and operate reliable technology environments that can scale with complexity, performance demands, and long-term transformation goals.<br> In this role, you will shape the SAP platform architecture that underpins critical enterprise systems, helping ensure stability, resilience, and operational excellence across complex landscapes.<br> You will work closely with infrastructure, security, cloud, and application teams to guide technical direction, support modernization efforts, and establish strong standards for SAP Basis operations.<br> Responsibilities Design and maintain enterprise SAP architecture across development, quality assurance, and production environments.<br> Lead SAP Basis administration, including installation, configuration, upgrades, migrations, and system refreshes.<br> Architect and support SAP S/4HANA, SAP ECC, SAP BW/4HANA, SAP Solution Manager, and SAP Fiori landscapes.<br> Plan and execute SAP system upgrades, enhancement packages, kernel upgrades, and patch management.<br> Design high-availability and disaster-recovery solutions for SAP environments.<br> Manage SAP transport management using CTS/CTS+ and ChaRM.<br> Monitor SAP system performance and optimize system resources, database performance, and application availability.<br> Collaborate with infrastructure, security, cloud, and application teams to ensure seamless integration and platform reliability.<br> Design and implement SAP security architecture in coordination with SAP Security teams.<br> Support cloud migration initiatives involving SAP workloads.<br> Define architecture standards, governance, and best practices for SAP Basis operations.<br> Troubleshoot complex SAP infrastructure and performance issues.<br> Prepare technical documentation, architecture diagrams, and operational procedures.<br> Provide technical leadership and mentor SAP Basis administrators.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum 8 years of experience in SAP Basis Administration, including 3+ years in an SAP Basis Architect or Lead role .<br> Strong experience designing and supporting enterprise SAP landscapes.<br> Hands-on experience with SAP S/4HANA implementations and migrations.<br> Strong knowledge of SAP architecture, infrastructure, and database administration.<br> Experience working in large enterprise environments.<br> Excellent analytical, communication, and leadership skills.<br> Technical Skills SAP Technologies SAP Basis Administration SAP S/4HANA SAP ECC SAP BW/4HANA SAP Fiori SAP Solution Manager SAP NetWeaver SAP Business Technology Platform (SAP BTP) SAP Web Dispatcher SAProuter SAP Landscape Management (LaMa) SAP Administration SAP Installation &amp; Configuration System Copy &amp; Refresh Client Copy SAP Kernel Upgrades Support Package Stack (SPS) Enhancement Packages (EHP) SAP Transport Management System (TMS) CTS / CTS+ ChaRM SAP Start/Stop Procedures Databases SAP HANA Oracle Database Microsoft SQL Server IBM Db2 SAP ASE Operating Systems Linux SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux (RHEL) Windows Server Cloud Platforms Microsoft Azure AWS Google Cloud Platform (GCP) SAP RISE SAP BTP High Availability &amp; Disaster Recovery SAP HANA System Replication High Availability (HA) Disaster Recovery (DR) Backup &amp; Recovery Load Balancing Automation &amp; DevOps Shell Scripting Python Ansible Terraform (Preferred) Git Jenkins CI/CD Monitoring Tools SAP Solution Manager SAP EarlyWatch SAP Focused Run Cloud Monitoring Tools Preferred Skills Experience with SAP cloud migration projects.<br> Experience with SAP RISE and SAP Business Technology Platform (BTP).<br> Knowledge of containerized infrastructure and Kubernetes is a plus.<br> Experience integrating SAP systems with enterprise applications.<br> Strong understanding of infrastructure architecture and networking concepts.<br> Familiarity with ITIL processes and enterprise operational standards.<br> Experience working in Agile delivery environments.<br> Soft Skills Strong leadership and mentoring abilities.<br> Excellent analytical and troubleshooting skills.<br> Strong communication and stakeholder management skills.<br> Ability to work effectively across cross-functional teams.<br> Strong planning, documentation, and organizational skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br> Preferred Certifications SAP Certified Technology Associate – SAP S/4HANA System Administration SAP Certified Technology Specialist – SAP HANA SAP Certified Technology Associate – OS/DB Migration SAP Certified Technology Associate – SAP Business Technology Platform (BTP) Microsoft Azure Administrator Associate (Preferred) AWS Certified Solutions Architect – Associate (Preferred) Eligibility to work in Egypt.<br></span> </div>

Job Purpose:<br>The Integration Senior (IBM BPM / IBM BAW) is responsible for designing, developing, implementing, and optimizing Business Process Management (BPM) solutions using IBM Business Process Manager (IBM BPM) and IBM Business Automation Workflow (BAW). The role supports enterprise process automation initiatives by translating business requirements into scalable workflow solutions, integrating enterprise systems, improving operational efficiency, and ensuring reliable process execution across the organization.<br>Key Accountabilities:<br>Design, develop, configure, and maintain IBM BPM / IBM BAW workflow solutions and business process applications. Analyze business requirements and translate them into technical designs and automated business processes. Develop process models, service flows, user interfaces, coaches, business services, and workflow automation components. Configure and implement end-to-end business process orchestration and automation solutions. Design and develop integrations between IBM BPM/BAW and enterprise applications, databases, APIs, and external systems. Optimize existing business processes to improve efficiency, productivity, and user experience. Support process monitoring, troubleshooting, root cause analysis, and performance optimization activities. Develop reusable components, integration services, and workflow templates following development best practices. Participate in solution architecture discussions and contribute to enterprise automation initiatives. Support deployment, testing, release management, and production support activities. Collaborate with architects, project managers, business analysts, and stakeholders to ensure successful project delivery. Maintain technical documentation, process designs, implementation guides, and knowledge transfer materials. Provide technical leadership, mentoring, and coaching to junior developers and consultants. Ensure compliance with development standards, security requirements, and enterprise architecture guidelines.<br>Minimum Qualifications:<br>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline. IBM BPM / IBM BAW certifications are preferred. Additional certifications in Process Automation, Integration Technologies, Agile, or Dev Ops are considered an advantage.<br>Minimum Experience:<br>+5 years of experience in Business Process Management and workflow automation solutions. Strong hands-on experience with IBM BPM and IBM Business Automation Workflow (BAW). Experience designing and implementing enterprise workflow and process automation solutions. Experience in business process modeling, integration development, workflow design, and application support. Experience working within enterprise integration and digital transformation programs. Experience supporting production systems and mission-critical business processes.<br>Job-Specific Skills:<br>IBM Business Process Manager (IBM BPM). IBM Business Automation Workflow (BAW). Business Process Modeling. Workflow Design and Automation. Business Process Optimization. Process Orchestration. Human Services and Coaches. Integration Services and APIs. Enterprise Application Integration. REST and SOAP Web Services. Java Script Development. BPM Solution Architecture. Process Monitoring and Performance Tuning. Incident Troubleshooting and Root Cause Analysis. Production Support and Maintenance. CI/CD Pipelines and Dev Ops Practices. Version Control Systems. Agile and Scrum Methodologies. Technical Documentation and Solution Design. Stakeholder Management and Business Analysis.

Job Purpose:<br>The Integration Senior (IBM BPM / IBM BAW) is responsible for designing, developing, implementing, and optimizing Business Process Management (BPM) solutions using IBM Business Process Manager (IBM BPM) and IBM Business Automation Workflow (BAW). The role supports enterprise process automation initiatives by translating business requirements into scalable workflow solutions, integrating enterprise systems, improving operational efficiency, and ensuring reliable process execution across the organization.<br>Key Accountabilities:<br>Design, develop, configure, and maintain IBM BPM / IBM BAW workflow solutions and business process applications. Analyze business requirements and translate them into technical designs and automated business processes. Develop process models, service flows, user interfaces, coaches, business services, and workflow automation components. Configure and implement end-to-end business process orchestration and automation solutions. Design and develop integrations between IBM BPM/BAW and enterprise applications, databases, APIs, and external systems. Optimize existing business processes to improve efficiency, productivity, and user experience. Support process monitoring, troubleshooting, root cause analysis, and performance optimization activities. Develop reusable components, integration services, and workflow templates following development best practices. Participate in solution architecture discussions and contribute to enterprise automation initiatives. Support deployment, testing, release management, and production support activities. Collaborate with architects, project managers, business analysts, and stakeholders to ensure successful project delivery. Maintain technical documentation, process designs, implementation guides, and knowledge transfer materials. Provide technical leadership, mentoring, and coaching to junior developers and consultants. Ensure compliance with development standards, security requirements, and enterprise architecture guidelines.<br>Minimum Qualifications:<br>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline. IBM BPM / IBM BAW certifications are preferred. Additional certifications in Process Automation, Integration Technologies, Agile, or Dev Ops are considered an advantage.<br>Minimum Experience:<br>+5 years of experience in Business Process Management and workflow automation solutions. Strong hands-on experience with IBM BPM and IBM Business Automation Workflow (BAW). Experience designing and implementing enterprise workflow and process automation solutions. Experience in business process modeling, integration development, workflow design, and application support. Experience working within enterprise integration and digital transformation programs. Experience supporting production systems and mission-critical business processes.<br>Job-Specific Skills:<br>IBM Business Process Manager (IBM BPM). IBM Business Automation Workflow (BAW). Business Process Modeling. Workflow Design and Automation. Business Process Optimization. Process Orchestration. Human Services and Coaches. Integration Services and APIs. Enterprise Application Integration. REST and SOAP Web Services. Java Script Development. BPM Solution Architecture. Process Monitoring and Performance Tuning. Incident Troubleshooting and Root Cause Analysis. Production Support and Maintenance. CI/CD Pipelines and Dev Ops Practices. Version Control Systems. Agile and Scrum Methodologies. Technical Documentation and Solution Design. Stakeholder Management and Business Analysis.