Technical Support Jobs - Cairo Egypt

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEresponsible for providing advanced technical support for Windows operating systems and internal systems within an organization.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor's degree in computer engineering, computer science, information technology, or a related. MCSE, Microsoft Exchange, Citrix certificates.experience 2 to 5 years in managing IT infrastructure and services that use Windows systems and servers. JOB DUTIES AND RESPONSIBILITIESProvide technical assistance and support for Windows operating systems and internal systems. Manage Windows-based computer systems: Oversee the installation, configuration, and maintenance of Windows servers, and related systems. Ensure system security: Implement and maintain security measures to protect the organization's Windows systems from unauthorized access, viruses, and other threats. Create and maintain documentation for troubleshooting procedures and solutions. Collaborate with other IT teams to ensure the smooth operation of internal systems

Company Description Teleperformance is a global leader in customer experience management and contact center services. We provide customer care since 2007 in digital solutions for some of the world’s most recognized brands.<br>Requirements Fluency in English. Bachelor's Degree. Flexibility with rotational shifts. Ability to work in a team environment. Flexibility with the location (New Cairo)<br>Benefits Competitive salary of 20K EGP NET included 100 euros KPIs. Social and medical insurance with 400K allowance with AXA.195€ bonuses every three months based on performance. Transportation provided with allowance 1500EGP. Discounts in many stores all over Egypt. Overnight allowance counted after 11:00PM.uncapped incentives in Dollars up to 20,000EGP per month.<br>Work Schedule Rotational shifts. night and overnight shifts. Each shift lasts for 9 hours, with 1hour break. Night shifts MAX 2AM for Girls with a door to door transportation.

Hiring Now | Technical Support Customer service (English Account)• Maadi, Technology Village• Net Salary: Up to 17K• Incentives up to EGP 3.5K + Transportation Allowance• Rotational Shifts Requirements:• B2 English Job details

???? We’re Hiring – VX<br>???? Nasr City – City Stars<br>English Technical Support (Calls Account)<br>???? Salary: 19,000 EGP Gross + KPIs<br>???? Paid Training<br>???? Transportation provided<br>???? Overnight allowance + Medical & Social Insurance<br>Requirements:<br>English B2/C1<br>Flexibility for night shifts<br>???? Hiring Process: Phone Interview → Online Interview → Onsite Assessment<br>???? To apply : Contact us 01035992951