Store Keeper Jobs in Egypt
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<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p><strong><span>Please note:</span> This role can be based in UK, India, or Egypt.</strong></p><br> <p>The Senior HR Business Partner acts as the strategic HR partner to Digital Engineering & MVNx Service Towers, with end-to-end accountability for HR delivery and people strategy across a complex, global organisation. The role will partner with the VOIS Digital Engineering leadership and team as their trusted HR lead.</p><br>
<p><br>The role operates in a highly complex, international environment, partnering with business areas spanning multiple geographies including Hungary, Turkey, Germany, the UK and Spain. It supports two critical business areas undergoing significant and concurrent transformation: one being established as a new strategic capability for Vodafone, in partnership with Vodafone Investments and as a key priority for the Group CEO; and the other undergoing a fundamental end-to-end transformation to evolve the operating model and ways of working.</p><br>
<p><br>The future-state design and operating model for these areas remains evolving, requiring the role holder to operate with a high degree of autonomy, exercising independent judgement with limited direction while navigating significant ambiguity. The role demands strong engagement with senior stakeholders to shape and execute transformation, including constructively challenging leadership to ensure organisational design, workforce decisions and ways of working are aligned to VOIS principles. The supported organisation is expected to scale, and operates across markets with varying regulatory complexity, requiring the ability to deliver transformation at pace while ensuring compliance within local legal frameworks.</p><br>
<p><br>The role is responsible for defining and executing integrated people plans that enable the achievement of business strategy, leading people change and transformation across the Digital Engineering teams, and driving organisational effectiveness, workforce planning, talent and transformation outcomes, including building capability and a more AI-enabled, future-ready organisation, and ensuring delivery of critical hiring, workforce and change outcomes required to enable customer and commercial priorities.</p><br>
<p><br>Operating as the primary HR interface to leadership teams, the role influences decision-making through insight-led people recommendations, provides senior oversight on complex people risk, employee relations and organisational change, and ensures effective delivery of the VOIS People Strategy, HR operating model and annual people calendar across VOIS, embedding a high-performance, inclusive and values-led culture.</p><br><br><br><b>What you’ll do</b>
<br><p>• Define and deploy people strategy and plans aligned to business priorities.<br>• Act as primary HR strategic partner to leadership teams, influencing business decisions. <br>• Drive governance cadence, tracking delivery of hiring, workforce, cost and talent outcomes, and holding leaders accountable for execution against business priorities. <br>• Lead organisation design, workforce planning and transformation initiatives, including capability transformation, and development of an AI-enabled future-ready organisation.<br>• Drive workforce shaping aligned to SPI, right-shoring and cost outcomes, enabling value-based workforce decisions and productivity improvements and embedding the operating model. <br>• Lead delivery of strategic transformation programmes and operating model evolution, ensuring strong change leadership, communication, adoption and embedding of new ways of working across leadership teams and the wider organisation.<br>• Lead talent strategy, succession planning and leadership pipeline development enabling mobility of talent into high-impact roles aligned to business priorities.<br>• Own FTE and OPEX planning, aligning workforce capacity, cost and capability to business demand. <br>• Own delivery of the annual HR calendar and people lifecycle activities (reward, performance, talent).<br>• Provide senior oversight and guidance on complex employee relations matters, people risk, organisational change, policy application and compliance, ensuring a balanced, commercial and legally aware approach to decision-making.<br>• Shape organisational culture and leadership behaviours in line with Vodafone values, strengthening team effectiveness, inclusive leadership and accountability for sustainable performance.<br>• Lead strategic resourcing discussions for critical roles and skills, using external market insight and build, buy, borrow and automate approaches to ensure the right workforce mix for future business demand.<br>• Ensure effective integration with HR Centres of Excellence and HR Operations, translating business needs into enterprise HR solutions and leveraging specialist teams to deliver scalable, high-impact outcomes.<br>• Drive employee engagement, high performance culture and leadership effectiveness, ensuring leaders are accountable for engagement outcomes and driving a consistent follow-through on actions, embedding a strong commercial mindset and accountability for diversity and inclusion outcomes, including strengthening diverse leadership pipelines. <br>• Use people data to diagnose issues and drive targeted interventions</p><br><br><br><b>Who you are</b>
<br><p>• Proven ability to operate as a strategic HR partner in global matrix organisations<br>• Commercial acumen and business understanding, linking people strategy to business performance<br>• Experience leading organisational transformation, workforce planning and capability building<br>• Strong influencing, stakeholder management and leadership coaching capability, with experience supporting senior leaders through change, conflict and complex people decisions, and developing HR team members.<br>• Ability to analyse complex data and translate into clear, actionable insights<br>• Executive presence, sound judgement and resilience, with the ability to navigate ambiguity, challenge constructively and operate effectively in politically complex environments. <br>• Degree level education (or equivalent experience)<br>• Experienced in senior HR roles, with exposure to leading people, projects, or functional initiatives. <br>• Experience operating within global, matrixed organisations and transformation environments<br>• Strong understanding of HR operating model, talent management and organisational effectiveness<br>• Project and change management experience, including leading the people side of transformation, embedding change and managing organisational risk.<br>• Strong understanding of employee relations, policy governance and employment risk in complex business environments.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><br>
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<h2 class="h5">Job description</h2>
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<p>Job Description:</p><br><p><b>Customer Relations Service Manager </b></p><br><p><b>Egypt </b></p><br><p><b>Full time </b></p><br><p><b>40 hours per week </b></p><br><p><b>We make Heath Happen:</b></p><br><p><b>Job Purpose</b></p><br><ul><li>Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities.</li><li>Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums.</li><li>Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness.</li><li>Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review.</li><li>Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes.</li><li>Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders.</li><li>Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.</li><li>Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations.</li><li>Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training & Competency requirements.</li><li>Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance.</li><li>Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence.</li><li>Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence.</li></ul><p><b>How you’ll help us make health happen:</b></p><br><p><b>Deliver the agreed customer service experience through: </b></p><br><ul><li>Coaching, developing and leading a highly skilled team </li></ul><ul><li>Managing absences to the agreed standard </li></ul><ul><li>Dealing with any performance issues </li></ul><ul><li>Complete regular 121s with all team members </li></ul><ul><li>Managing team performance and ensuring the agreed service experience </li></ul><ul><li>Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling </li></ul><ul><li>Ensure that resources are managed in line with the workforce plan </li></ul><ul><li>Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment </li></ul><ul><li>Hold regular team meetings to ensure good quality two way communication </li></ul><ul><li>Support recruitment as required </li></ul><ul><li>Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) </li></ul><ul><li>Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction </li></ul><ul><li>Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. </li></ul><ul><li>Ensure there are high levels of team working and that the team is aligned and engaged with Bupa’s purpose and goals </li></ul><ul><li>Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function </li></ul><ul><li>Responsible for discovering and implementing potential opportunities for improving the customer experience. </li></ul><ul><li>Adherence to required regulatory guidelines and specifically FRA regulations </li></ul><ul><li>Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global </li></ul><ul><li>Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries </li></ul><ul><li>Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. </li></ul><p><b><i>Role specific accountabilities</i></b> </p><br><ul><li>This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities .</li><li>Accountable for design, delivery & adherence to Global regulatory complaints processes and frameworks </li></ul><ul><li>To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers </li></ul><ul><li>Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes </li></ul><ul><li>Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements </li></ul><ul><li>Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global’s focal point with the relevant regulators . </li></ul><ul><li>To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa’s values and best practice in complaint handling. </li></ul><ul><li>Management of reporting in relation to complaints for the Regulators, Compliance and wider business. </li></ul><p><b>Key Skills / Qualifications needed for this role:</b></p><br><p>As this is a regulated role within BEI , the following skills are required :</p><br><ul><li>Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes.</li></ul><ul><li>Strong performance management and mentoring capabilities.</li></ul><ul><li>Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements.</li><li>Proven experience in talent management, succession planning, coaching, and performance development.</li><li>Experience in managing teams while fostering an inclusive and collaborative working environment.</li><li>Experience leading organizational change, transformation initiatives, and the implementation of new operating models.</li><li>Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders</li><li>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. </li><li>Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs</li><li>Relevant qualification in complaint handling environment or regulated role or related studies is preferred </li><li>Experience producing management reports, dashboards, and performance metrics.</li><li>Proficiency in identifying trends and recommending service improvements.</li><li>strong Stakeholder and customer relationship management skills</li><li>Strong decision-making, negotiation, and conflict-resolution abilities<br>Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans.</li><li>Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management.</li><li>Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations.</li><li>Ability to translate regulatory requirements into operational processes, controls, and team objectives.</li></ul><p> <b>Why Bupa?</b></p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Delivery and Operations<p>Locations:</p><br>Egypt - Cairo </div>
<p><strong>1. Position Overview</strong></p><p>The Planning Manager is responsible for end-to-end planning and inventory management across all business units. The role oversees demand planning, production planning, replenishment, and inventory control for both trading items and raw materials used in manufacturing. The Planning Manager drives the Sales & Operations Planning (S&OP) process, ensures optimal stock levels, and leads a cross-functional planning team to achieve supply continuity, cost efficiency, and service level targets.</p><p> </p><p><strong>2. Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>A. Demand Planning & Forecasting</strong></p><p>• Develop and maintain rolling demand forecasts (monthly / quarterly / annual) across all product categories — medical devices, consumables, and raw materials.</p><p>• Collaborate with Sales, Marketing, and Business Unit Managers to gather market intelligence and incorporate into statistical forecast models.</p><p>• Monitor forecast accuracy (MAPE / Bias) and implement corrective actions to continuously improve forecasting precision.</p><p>• Analyze historical sales data, seasonality, product lifecycle stages, and market trends to refine demand signals.</p><p> </p><p><strong>B. Sales & Operations Planning (S&OP)</strong></p><p>• Facilitate and chair the monthly S&OP cycle: Pre-S&OP demand review, supply review, financial reconciliation, and Executive S&OP sign-off.</p><p>• Prepare S&OP meeting packs including demand vs. supply gap analysis, inventory projections, and risk/opportunity registers.</p><p>• Ensure alignment between commercial commitments and supply capacity across all 7 business units.</p><p>• Track and communicate consensus plan to procurement, warehouse, and finance teams.</p><p> </p><p><strong>C. Inventory Management & Optimization</strong></p><p>• Define and maintain optimum inventory levels — safety stock, reorder points, and min/max parameters — using ABC/XYZ segmentation across ~4,000 active SKUs.</p><p>• Monitor inventory health metrics: Days of Supply on Hand (DSOH), stock coverage, excess & obsolete (E&O) inventory, and slow-moving items.</p><p>• Execute periodic physical inventory counts and cycle counts; reconcile system vs. physical balances in ERP system.</p><p>• Drive inventory reduction initiatives without compromising service levels; maintain target fill rate across all product categories.</p><p>• Manage shelf-life and expiry risk for medical consumables and pharmaceutical-grade raw materials.</p><p><strong> </strong></p><p><strong>D. Production Planning (MTO / MTS)</strong></p><p>• Develop and release Master Production Schedules (MPS) for Make-to-Stock (MTS) and Make-to-Order (MTO) products aligned with capacity constraints.</p><p>• Coordinate with Manufacturing and Quality teams to incorporate production lead times, batch sizes, and changeover requirements into plans.</p><p>• Monitor production adherence to plan (Schedule Attainment %) and escalate deviations in a timely manner.</p><p>• Plan raw material requirements using MRP outputs and ensure materials are available ahead of production schedules.</p><p> </p><p><strong>E. Purchase Requisitions (PRs)</strong></p><p>• Issue and manage Purchase Requisitions (PRs) for all trading items, raw materials, and imported goods across 40+ foreign agents/suppliers.</p><p>• Review and approve replenishment orders generated from MRP/DRP runs in ERP system</p><p>• Coordinate with the Procurement team on supplier lead times, MOQs, LC requirements, and import documentation to align purchase plans.</p><p>• Manage order prioritization during supply shortages or disruptions, ensuring critical items are sourced on time.</p><p> </p><p><strong>F. Team Leadership & Development</strong></p><p>• Directly manage and develop the planning team (demand planners, inventory analysts, production planners, and data analysts).</p><p>• Set clear KPIs, conduct regular performance reviews, and build individual development plans for team members.</p><p>• Foster a culture of continuous improvement, data-driven decision making, and cross-functional collaboration.</p><p>• Conduct training on planning tools, ERP system usage, and best-practice supply chain methodologies.</p><p> </p><p><strong>G. Reporting & Analytics</strong></p><p>• Prepare and present monthly planning dashboards covering: DSOH, forecast accuracy, stock coverage, fill rate, E&O value, and PR/PO cycle time.</p><p>• Provide the Supply Chain Director with regular insights on supply risks, inventory exposure, and improvement opportunities.</p><p>• Develop and maintain ERP reports and Power BI / Excel dashboards for planning performance tracking.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p><strong>3. Required Qualifications</strong></p><p><strong>Education</strong></p><p>• Bachelor’s degree in supply chain management, Industrial Engineering, Business Administration, Pharmacy, or a related field.</p><p><strong>Professional Experience</strong></p><p>• Minimum 8–10 years of progressive experience in supply chain planning, with at least 3 years in a managerial role.</p><p>• Proven experience in the medical devices, pharmaceutical, or FMCG industry — preferably within Egypt or the MENA region.</p><p>• Demonstrated track record of managing planning for both trading (import) and manufacturing (MTO/MTS) environments.</p><p>• Hands-on experience managing large SKU portfolios (>1,000 SKUs) with multiple product categories and diverse supplier bases.</p><p>• Prior exposure to S&OP facilitation and cross-functional stakeholder management at a senior level.</p><p><strong>Professional Certifications (Preferred)</strong></p><p>• CPIM (Certified in Planning and Inventory Management) - Preferred</p><p> </p><p><strong>4. Required Skills & Competencies</strong></p><p><strong>Technical Skills</strong></p><p>• Deep expertise in demand planning, MRP/DRP, MPS, safety stock modelling, and inventory optimization techniques.</p><p>• Proficiency with ERP systems — MS Dynamics 365 (preferred), or equivalent; ability to configure and leverage planning modules.</p><p>• Strong command of ABC/XYZ inventory segmentation, EOQ/ROP models, and service-level target setting.</p><p>• Advanced Excel skills (pivot tables, solver, scenario modelling); experience with Power BI or similar BI tools is a plus.</p><p>• Familiarity with import/export operations, LC mechanics, and coordination with foreign agents and freight forwarders.</p><p>• Understanding of medical device regulatory requirements (MOHP, GAFI registrations) as they affect planning lead times.</p><p>• Knowledge of manufacturing planning concepts: capacity planning, OEE, batch manufacturing, and BOM management.</p><p><strong> </strong></p><p><strong>Leadership & Soft Skills</strong></p><p>• Strong leadership presence with the ability to motivate, coach, and develop a diverse planning team.</p><p>• Excellent analytical and critical thinking skills — comfortable translating data into actionable business decisions.</p><p>• Effective communicator at all organizational levels; capable of presenting complex supply plans to senior management.</p><p>• High attention to detail with the ability to manage multiple priorities under time pressure.</p><p>• Collaborative cross-functional mindset; skilled at influencing without direct authority (sales, finance, operations).</p><p>• Continuous improvement orientation — proactively identifies process gaps and drives structured solutions.</p><p>• Fluent in Arabic and English (written and spoken).</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Sanofi: We re an R&D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.</p><p>About the Job: Lead Pharma External Partnership marketing strategy based on local market dynamics Through Regular assessment of outsourcing portfolio based on financial & market attractiveness. End to End accountability to all Sudan, outsourcing, non-promoted (digital channels) brand activities that help in achieving country objectives, through implementing company strategies and policies. Regular assessment of Pharma portfolio LCM based on financial & market attractiveness , Analyze portfolio pricing, GM% improvement initiatives</p><p>KEY RESPONSIBILITIES</p><p>1-Responsible for External partnership Portfolio: Manage segmentation by establishing strategic need, defining product portfolio. Manage marketing campaigns & promotional materials for outsourcing: Ensure proper marketing segmentation, positioning & targeting of each brand Manage marketing campaigns aligned with partners input, for medical & management approval. Participate in the monthly breakdown of the annual forecast in coordination with External partnership Business Manager. Able to deal with External Partnership Reports and consolidate and present this accurately. Participating in annual brand marketing plan and implement the plans and key strategies. Handling necessary approvals for all relevant promotional & non promotional materials and marketing activities for outsourcing portfolio Support development of key digital material (including Webinars) to support customer engagement journeys if needed GTM model activation by building value added CE journey based on true customer insight & (follow with the agreed objective) Monitoring proper execution of medico-marketing strategies and endorsed the business plan received from the external partner. Develop of promotional & training tools for external SF with alignment with all internal stakeholders . Develop and execute a comprehensive digital HCP engagement strategy, integrating multi-channel capabilities, targeted content creation, and data-driven insights to expand reach. Conduct thorough market analysis using IQVIA data to identify key trends and strategic business opportunities for outsourcing brands</p><p>2- Ensures the development and implementation of a long-term Marketing strategy focusing on maximizing operating profitability of SANOFI business in Sudan within the framework of SANOFI global business strategy. Ensure developing and implementation of a strategy designed to grow Sudan business. Responsible for the definition and the achievement of the financial objectives (sales, profitability) of SANOFI business in Sudan market. Optimizes cross functional support needs in the organization, ensures effective coordination between sales, marketing, and medical teams. Challenges appropriate systems and procedures to ensure efficient operations and appropriate control, based on quality performance and commitment to deliver on time. Ensure a smooth and active transversal interaction with different supportive functions. Builds company image by collaborating with customers, government, community organizations, and employees, enforcing ethical business practices. Ensure that Sudan sales turnover is in line with the preset Objective determined in the Annual Sudan Sales Business Plan Play an integral role in the cross-functional stakeholders with Supply chain (SOP/TM) in addition to finance through the development of working relationships that will facilitate Sudan business operations. Solves complex problems relating to the operation of the business. Ensures that all policies and procedures are kept. Develop & analyze dashboards and key performance indicators for relevant management stakeholders top identify key opportunities/ risks relevant to business areas. For non-promoted, assess brands evolution & planning with finance and T&R teams.</p><p>3- Regular assessment of Pharma portfolio LCM based on financial & market attractiveness Rereferring to different financial cycles C1, C2 & Budget exercises perform & analyze both financial, market attractiveness +CAGR% to assess relevant brands/ portfolio segmentation to support further decision making. Coordinate with marketing, outsourcing & transformation heads to assess OPEX/ sales ratios and relevant brands potential based on financial cycles and real market opportunities. Support in deciding for relevant brands/ SKUs potential for outsourcing referring to teams capacity & portfolio mix. Active participation in annual sizing exercises in collaboration with sales, marketing, SFE, transformation head to leverage transformation journey based on global/ local directions. Analyze portfolio pricing, GM% improvement initiatives & commercial schemes. Pruning & and divestment projects design, execution & follow-up.</p><p>4- Health Safety and Environment Responsibilities To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work: Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution free work environment. Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements. Demonstrate commitment to HSE through active involvement in the related programs and campaigns. Follow HSE guidelines and take all necessary measures applicable to effectively implement the HSE action plan (PASS) in work area and the activities. Promote and follow the HSE rules and Act responsibly to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g., traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc. Follow the company s road safety program. Attend HSE training. Report all the accident/ incident (if any) to the HSE Manager and investigate within the area of responsibility. Thoroughly read all HSE instructions, procedures, policies issued by the Company, and comply with its requirements. Escalate any doubts or uncertainties to the direct Manager.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required). MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.</p><p>Professional Experience Minimum 7 10 years of progressive experience in the pharmaceutical industry, with a proven track record in Marketing, Brand Management, or Business Unit Management. Prior experience managing external partnerships/outsourcing portfolios (licensing, co-marketing, or distribution agreements) is highly preferred. Demonstrated experience in P&L ownership and driving business results in an international or emerging market (experience in Sudan or similar African/Middle East markets is a plus). Solid background in portfolio lifecycle management (LCM), pricing strategy, and brand pruning/divestment initiatives. Experience working cross-functionally with Sales, Medical, Finance, Supply Chain, Transformation, and SFE teams.</p><p>Technical & Functional Skills Strong command of market data analytics tools (e.g., IQVIA) for market sizing, trend analysis, and opportunity identification. Financial acumen: proven ability to build, analyze, and present forecasts, budgets, and financial cycles (C1, C2, Budget exercises), OPEX/sales ratio, and GM% improvement initiatives. Skilled in developing and executing annual brand marketing plans, including segmentation, positioning, and targeting (SPT). Familiarity with digital marketing/HCP engagement strategies, multi-channel content, and webinar/digital tool development. Strong knowledge of promotional and non-promotional material approval processes and compliance requirements.</p><p>KEY COMPETENCIES & SKILLS Strategic thinking with the ability to translate global business strategy into actionable local/regional plans. Strong stakeholder management and cross-functional collaboration skills (internal teams and external partners). Excellent analytical and problem-solving skills, particularly in complex, ambiguous business environments. High degree of business ethics, integrity, and commitment to compliance (HSE, local regulations, corporate policies). Strong communication, negotiation, and presentation skills, with the ability to influence senior stakeholders and external partners. Ability to manage multiple priorities and deliver on tight timelines with quality and accuracy. Leadership mindset with the capability to act as a role model for ethics, safety, and business integrity.</p><p>Take the Lead Values Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. Act for Patients: Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients. Be Bold: Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth. Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p><p>Why choose us? Be part of a pioneering biopharma company where patient insights shape drug development. Lead a high-impact portfolio with bold ambitions and significant upcoming launches. Work at the forefront of AI-powered science that accelerates discovery and improves outcomes. Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams. Explore bold career paths with opportunities to grow through scientific, leadership, and cross-functional moves. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Field Marketing Manager (FMM) is responsible for building the local face of Red Bull in their field in the most relevant way and in line with the global and national strategies and priorities. They build strong local networks including opinion-leaders and key influencers both online (social media) and offline. They create and implement marketing initiatives in the four key pillars of the marketing mix (Consumer Collecting, Sports, Culture and Communications) leveraging On Premise, Off Premise and New Business opportunities and encompassing local needs and specificities and therefore impacting the heart of local consumers, ultimately leading to the successful development of the business. The Field Marketing Manager is constantly out "in the field" to make things happen, this is not an "office" job.</p><p>RESPONSIBILITIES</p><p>Areas that play to your strengths</p><p>All the responsibilities we'll trust you with:</p><p>Expand all</p><p>Strategic Direction and Rightness of Brand Priorities</p><ul><li>Infuse global and national Red Bull priorities, strategies and the Red Bull philosophy in the field focusing on building a local face of our global brand.</li><li>Ensure top-notch understanding of the consumer in various fields across the region which forms the basis of local idea generation and execution.</li><li>Define ideas and programs which build brand image and increase understanding of the product functionality on a local level (working closely with National Marketing Specialists).</li><li>Be the regional intelligence, sharing market insights (consumer insights, competitors, etc.) with the national team.</li><li>Work in conjunction with the regional sales team to build mental availability hand in hand with the physical availability within On Premise, Off Premise and New Business environments and ensuring the product is at arms reach in every field marketing activity.</li><li>Deliver the annual approved business plan for the region.</li><li>Drive relevance across a variety of consumption occasions and moments of need through tailored messaging, amplification of occasion campaigns and activating the right big moments in the region.</li><li>Set the regional communication strategy together with national specialists based on national programs and regional priorities in order to boost local output.</li><li>Work cross-functionally, managing internal and external requests in line with the annual business plan priorities.</li></ul><p>Premium Appeal of Local Pride</p><ul><li>Create and support local key events, scenes and marketing opportunities in line with Red Bull brand values and relevant to the local consumer and media landscape, with a focus on participation.</li><li>Ensure that every consumer experience with the brand is a positive one thanks to love for the detail and premium execution at events and all other field marketing activities.</li><li>Always have the consumer and brand eye in every single initiative and ensure we talk to the consumer in the most effective and efficient way with a strong focus on digital and social media, while ensuring that all the communication stays within the brand equity.</li><li>Add value to selective 3rd party events by determining the appropriate level of Red Bull brand support and branding with the objective of increasing brand visibility and product usage in relevant scenes.</li><li>Build a top-notch network and sustainable relationships with the key influencers of the region (local authorities, local sport and cultural opinion leaders relevant to our target, entrepreneurial and start-up communities, media outlets (TV, radio, print, digital and social media)).</li><li>Incorporate Red Bull athlete activations in your plans and build smart 360 plans to amplify reach.</li><li>Continually re-apply global, national and regional best practices when and where it makes sense.</li><li>Activate content of the Red Bull Media Network by identifying the right opportunities and contribute ideas & concepts.</li><li>Foster a premium and aspirational local face of the brand on Red Bull's local social media owned channels.</li><li>Leverage the Event Vehicle program in the right way to excite and surprise consumers.</li></ul><p>Marketing Innovation</p><ul><li>Understand the latest generational trends by being close to our consumers and talking to our networks in the different scenes.</li><li>Involve the local team in idea generation for the field and capitalize on their personal university lifestyle to identify technology/digitally/socially driven consumer trends early.</li><li>Create new and innovative ideas that bring the brand to life, tapping into local networks, scenes and opinion-leaders, and execute these ideas with the right balance between the 4 pillars of the marketing mix, based on the knowledge and ownership of your region and the global and national priorities.</li><li>Ensure digital and social media sit at the heart of every field marketing activity.</li><li>Identify and selectively support cross-marketing opportunities (with sales, marketing and Red Bull Media House).</li></ul><p>Organizational Capabilities and Enabling Structure</p><ul><li>Act as a role model and display the Red Bull values with a consistent tone of voice that is motivating and inspiring.</li><li>Source, hire, train and manage FMSs who fit the brand, have a Red Bull attitude and perfectly fit the field scenes.</li><li>Coach FMSs in sourcing, hiring and training their Student Brand Managers and Wings and approve every hiring personally.</li><li>Set regional objectives and clear goals for FMSs to ensure accountability to their key deliverables and conduct on-going, mid-year and end of year performance evaluations.</li><li>Provide on-going coaching and support to ensure FMSs achieve their deliverables.</li><li>Regularly assess and identify development needs of the FMS working closely with the Head of Field to help make it happen.</li><li>Identify and nurture key talent for the potential space-to-shine opportunity.</li><li>Train the regional team (including sales) on necessary brand strategies and relevant execution guidelines.</li><li>No regretted losses in the field marketing team and encourage internal promotions.</li></ul><p>Driving Efficiencies</p><ul><li>Implement and uphold a clean logistical system for warehousing and infrastructure to ensure having the right tools and management in place to support the local needs, succeeding in premium appearance.</li><li>Develop and manage the regional budget with the support of the line manager and national specialists.</li><li>Constantly identify cost saving opportunities and other efficiencies for the company in the region.</li><li>Manage field expenses and general administration.</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Infuse global and national Red Bull priorities, strategies and the Red Bull philosophy in the field focusing on building a local face of our global brand.</li><li>Ensure top-notch understanding of the consumer in various fields across the region which forms the basis of local idea generation and execution.</li><li>Define ideas and programs which build brand image and increase understanding of the product functionality on a local level (working closely with National Marketing Specialists).</li><li>Be the regional intelligence, sharing market insights (consumer insights, competitors, etc.) with the national team.</li><li>Work in conjunction with the regional sales team to build mental availability hand in hand with the physical availability within On Premise, Off Premise and New Business environments and ensuring the product is at arms reach in every field marketing activity.</li><li>Deliver the annual approved business plan for the region.</li><li>Drive relevance across a variety of consumption occasions and moments of need through tailored messaging, amplification of occasion campaigns and activating the right big moments in the region.</li><li>Set the regional communication strategy together with national specialists based on national programs and regional priorities in order to boost local output.</li><li>Work cross-functionally, managing internal and external requests in line with the annual business plan priorities.</li><li>Create and support local key events, scenes and marketing opportunities in line with Red Bull brand values and relevant to the local consumer and media landscape, with a focus on participation.</li><li>Ensure that every consumer experience with the brand is a positive one thanks to love for the detail and premium execution at events and all other field marketing activities.</li><li>Always have the consumer and brand eye in every single initiative and ensure we talk to the consumer in the most effective and efficient way with a strong focus on digital and social media, while ensuring that all the communication stays within the brand equity.</li><li>Add value to selective 3rd party events by determining the appropriate level of Red Bull brand support and branding with the objective of increasing brand visibility and product usage in relevant scenes.</li><li>Build a top-notch network and sustainable relationships with the key influencers of the region (local authorities, local sport and cultural opinion leaders relevant to our target, entrepreneurial and start-up communities, media outlets (TV, radio, print, digital and social media)).</li><li>Incorporate Red Bull athlete activations in your plans and build smart 360 plans to amplify reach.</li><li>Continually re-apply global, national and regional best practices when and where it makes sense.</li><li>Activate content of the Red Bull Media Network by identifying the right opportunities and contribute ideas & concepts.</li><li>Foster a premium and aspirational local face of the brand on Red Bull's local social media owned channels.</li><li>Leverage the Event Vehicle program in the right way to excite and surprise consumers.</li><li>Understand the latest generational trends by being close to our consumers and talking to our networks in the different scenes.</li><li>Involve the local team in idea generation for the field and capitalize on their personal university lifestyle to identify technology/digitally/socially driven consumer trends early.</li><li>Create new and innovative ideas that bring the brand to life, tapping into local networks, scenes and opinion-leaders, and execute these ideas with the right balance between the 4 pillars of the marketing mix, based on the knowledge and ownership of your region and the global and national priorities.</li><li>Ensure digital and social media sit at the heart of every field marketing activity.</li><li>Identify and selectively support cross-marketing opportunities (with sales, marketing and Red Bull Media House).</li><li>Act as a role model and display the Red Bull values with a consistent tone of voice that is motivating and inspiring.</li><li>Source, hire, train and manage FMSs who fit the brand, have a Red Bull attitude and perfectly fit the field scenes.</li><li>Coach FMSs in sourcing, hiring and training their Student Brand Managers and Wings and approve every hiring personally.</li><li>Set regional objectives and clear goals for FMSs to ensure accountability to their key deliverables and conduct on-going, mid-year and end of year performance evaluations.</li><li>Provide on-going coaching and support to ensure FMSs achieve their deliverables.</li><li>Regularly assess and identify development needs of the FMS working closely with the Head of Field to help make it happen.</li><li>Identify and nurture key talent for the potential space-to-shine opportunity.</li><li>Train the regional team (including sales) on necessary brand strategies and relevant execution guidelines.</li><li>No regretted losses in the field marketing team and encourage internal promotions.</li><li>Implement and uphold a clean logistical system for warehousing and infrastructure to ensure having the right tools and management in place to support the local needs, succeeding in premium appearance.</li><li>Develop and manage the regional budget with the support of the line manager and national specialists.</li><li>Constantly identify cost saving opportunities and other efficiencies for the company in the region.</li><li>Manage field expenses and general administration.</li><li>Build smart and mutually beneficial partnerships by working with other brands, organisations and networks that bring added value such as expertise, networks, goods, budget or facilities.</li><li>Outsource local media-related activities to the right regional experts to maximise outcome.</li><li>Coordinate with agencies and specialised companies when outsourcing event logistics.</li><li>Share best practices on Collaboration.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
TITLE: Mental Health and Psychosocial Support Advisor <br> TEAM/PROGRAMME: PDQI LOCATION: Cairo <br> GRADE: 2 CONTRACT LENGTH: Calendar year, with possibility of renewal <br> <p>CHILD SAFEGUARDING: (select only one)</p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g.</p><br> <p>once a week or more) <u>or</u> intensively (e.g., four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p>ROLE PURPOSE:</p><br> <p>The Mental Health and Psychosocial Support (MHPSS) Advisor is responsible for providing strategic and technical leadership for MHPSS programming in both development and humanitarian contexts. Under the general direction and guidance of the Director of Program Development, Quality and Impact, the role provides thematic leadership to ensure that MHPSS programming is evidence-based, well monitored, technically sound, and contributes to quality programming, donor engagement evidence generation, learning, advocacy, and program development. The post holder is expected to lead the development and periodic review of the MHPSS strategy and thematic plan aligned with the Country Strategic Plan; support sectoral and multi-sectoral assessments; guide program design, proposal development and master budgeting; provide overarching technical assurance, defining standards of integrated MHPSS program design and delivery, and supporting adherence to such standards in collaboration with fellow thematic advisors and senior operation roles; and represent Save the Children in relevant technical and Inter-agency fora. Collaborate with MEAL to ensure safe and accurate measurement and reporting of MHPSS results. The role also promotes integration of MHPSS across sectors including child protection, health, education, livelihoods, and social protection, while strengthening referral pathways, safeguarding, inclusion, and meaningful participation.</p><br> <br> <p>SCOPE OF ROLE:</p><br> <p>Reports to: PDQI Director</p><br> <p>Staff reporting to this post: Technical program staff (dotted line)</p><br> <p>Other collaboration: Continuous engage and collaborate with global and member MHPSS Advisors as needed.</p><br> <p>Budget Responsibilities: No</p><br> <p>Field Travel: The TA is expected to spend at least 30% of his/her time in the field in the governorates of Greater Cairo, Aswan, Alexandria, Minia and Assiut.</p><br> <br> <p>KEY AREAS OF ACCOUNTABILITY: </p><br> <p>Developing Strategy and Thematic Plan</p><br> <p>· Lead the development, periodic review, and implementation of the country MHPSS strategy, thematic plans, and emergency preparedness priorities, ensuring alignment with the Country Strategic Plan and evolving contextual needs.</p><br> <p>· Provide strategic leadership on the MHPSS component of the Country Strategic Plan, ensuring coherence across psychosocial support, focused non-specialized services, referral pathways, child protection, health, education, and other integrated programming priorities.</p><br> <p>· Monitor changes in national and humanitarian contexts and guide timely strategic adjustments that maintain program quality, relevance and impact for children, adolescents, and caregivers, in line with available and evolving technical and programmatic evidence.</p><br> <p>Program Planning, Support and Quality</p><br> <p>· Provide technical leadership and advisory support to ensure the quality, integration, and effectiveness of MHPSS programming across development and humanitarian responses, including community-based MHPSS, case-focused support and safe referrals for children and caregivers.</p><br> <p>· Guide the design and integration of appropriate and evidence-based MHPSS interventions, ensuring that safeguarding, inclusion, disability, gender, and resilience considerations are reflected in program design and implementation.</p><br> <p>· Provide technical review and quality assurance of program designs, concept notes, proposals, -, evaluations, and learning products prior to submission.</p><br> <p>· Ensure integration of MHPSS across the continuum of care and across sectors including child protection, health, education, livelihoods, and social protection.</p><br> <p>· Ensure MHPSS programs adhere to international, national, and organizational standards, including safeguarding requirements, ethical practice principles, and relevant Inter-agency guidance.</p><br> <br> <p>Providing Strategic and Technical Guidance and Oversight</p><br> <p>· Ensure that a robust quality assurance mechanism is in place, and effectively implemented by program teams</p><br> <p>· Conduct regular field visits to monitor program quality, safe implementation, and compliance with relevant standards; provide mentoring and technical support; and identify emerging needs to inform program adaptation.</p><br> <p>· Provide or oversee technical guidance for focused MHPSS support to complex cases, ensuring appropriate referral pathways, confidentiality, do-no-harm practice, and links with specialized services where needed.</p><br> <br> <p>Monitoring, Evaluation and Learning</p><br> <p>· In collaboration with the MEAL team, support the development and implementation of an MHPSS MEAL plan that links reporting requirements and strengthens the capacity of staff and partners to monitor outcomes and quality.</p><br> <p>· Ensure the systematic and robust measurement and reporting of MHPSS results, against Country Strategic Plan and project-level targets</p><br> <p>· Lead on MHPSS or multi-sectoral technical assessments, ensuring findings are documented and that all assessments include a clear analysis of children’s, adolescents’ and caregivers’ mental health and psychosocial support needs.</p><br> <p>· Drive the MHPSS innovation, learning and evidence agenda, including documentation and application of lessons learned with MEAL support.</p><br> <br> <p>Capacity Strengthening of staff and partners</p><br> <p>· Identify MHPSS staffing and capacity needs in collaboration with Human Resources and contribute to workforce planning that supports program quality, duty of care and sustainability.</p><br> <p>· Ensure that a robust supervision framework is in place and implemented;</p><br> <p>· Capacitate and guide senior MHPSS staff and partners to provide regular, structured supervision to junior/frontline staff.</p><br> <p>· Lead learning needs assessments and develop capacity strengthening plans for Save the Children and partner staff, including training on psychosocial support, safe and ethical practice, case-focused support, referrals, staff care and inclusion.</p><br> <p>· Oversee the development and delivery of technical guidance and training materials that improve program quality and technical consistency across MHPSS interventions.</p><br> <p>· Provide technical support and advice to HR in designing appropriate staff well-being policies, mechanisms, and practices, to reduce the risk burnout and strengthen quality of care.</p><br> <br> <p>Networking, Coordination and External Communication</p><br> <p>· Represent Save the Children in inter-agency coordination mechanisms, MHPSS technical working groups and sector forums, contributing to harmonization of approaches, standards, and referral pathways.</p><br> <p>· Ensure Save the Children’s program results, learning and evidence are effectively shared to inform sector practice, collective decision-making, and national dialogue on MHPSS.</p><br> <p>· Support the development of external communications and media products related to MHPSS programming, acting as a technical spokesperson when appropriate and in line with safe practice principles.</p><br> <br> <p>Advocacy and Fundraising</p><br> <p>· Identify MHPSS priorities, evidence gaps and funding opportunities and support fundraising and proposal development in close collaboration with members, awards colleagues, and donors.</p><br> <p>· Ensure advocacy initiatives are informed by program evidence, learning and assessments, with a focus on improving equitable access to quality MHPSS services, strengthening referral systems, and promoting child- and adolescent-responsive approaches.</p><br> <p>· Proactively identify advocacy opportunities, case studies and research themes aligned with organizational objectives and turn them into action in collaboration with advocacy and communications colleagues.</p><br> <br> <p>General Roles</p><br> <p>· Contribute to country office risk management, including identification, mitigation and communication of program, safeguarding and duty-of-care risks related to MHPSS programming.</p><br> <p>· Develop and maintain strong internal relationships with program managers, project teams, finance, and program support services teams, and contribute to high-quality planning, reporting, and technical review processes.</p><br> <p>· Comply with all Save the Children policies, values and standards and contribute to a culture of learning, accountability, and technical excellence.</p><br> <br> <p>Safeguarding Policy:</p><br> <p>· Support the mainstreaming of Save the Children’s safeguarding policy within MHPSS program design and implementation, including identifying and addressing risks to children and adults that may be caused or exacerbated by program design and interventions.</p><br> <p>· Collaborate with the Program Operations teams to ensure that activities are safe for children and adults, and that all steps are taken to ensure their meaningful and safe participation.</p><br> <br> <p>BEHAVIOURS (Values in Practice)</p><br> <p>Accountability:</p><br> <p>· Holds self-accountable for making decisions, managing resources efficiently, achieving results, and role modelling Save the Children values.</p><br> <p>· Holds the team and partners accountable to deliver on their responsibilities, giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.</p><br> <p>Ambition:</p><br> <p>· Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same.</p><br> <p>· Widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· Future orientated, thinks strategically, and on a global scale.</p><br> <p>Collaboration:</p><br> <p>· Builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters.</p><br> <p>· Values diversity and sees it as a source of competitive strength.</p><br> <p>· Approachable, a good listener, and easy to talk to.</p><br> <p>Creativity:</p><br> <p>· Develops and encourages new and innovative solutions.</p><br> <p>· Willing to take disciplined risks.</p><br> <p>Integrity:</p><br> <p>· Honest, encourages openness and transparency; and demonstrates highest levels of integrity</p><br> <br> <p>QUALIFICATIONS</p><br> <p>· Master’s degree in psychology, psychiatry, mental health, -, public mental health, or a related field.</p><br> <p>· Relevant professional registration or clinical qualification in psychology or psychiatry is a strong asset.</p><br> <br> <p>EXPERIENCE AND SKILLS</p><br> <p>· Minimum 8 to 10 years’ experience working in MHPSS programs in development and/or humanitarian contexts.</p><br> <p>· At least 3 to 5 years’ experience providing technical support to MHPSS programming for children, adolescents and caregivers, including community-based support and referral systems.</p><br> <p>· Strong knowledge of evidence-based MHPSS approaches, public mental health systems in Egypt, and inter-agency standards and guidance relevant to MHPSS.</p><br> <p>· Proven capacity for mentoring, coaching, and training staff and partners on MHPSS-related topics, including safety and ethical practice, inclusion, and staff care.</p><br> <p>· Experience in program design, proposal development, technical quality assurance, and donor engagement.</p><br> <p>· Experience in senior-level representation with government, donors, technical working groups, and inter-agency forums.</p><br> <p>· Ability to write clear, well-argued assessments, concept notes, reports, and learning products.</p><br> <p>· Excellent communication and people skills, with the ability to influence change at operational and strategic levels.</p><br> <p>· Fluency in Arabic and proficient written and spoken English.</p><br> <p>· Ability to work under pressure and deliver results within tight deadlines.</p><br> <br> <p>Additional job responsibilities</p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p>Equal Opportunities </p><br> <p>The role holder is required to perform the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p>Child Safeguarding:</p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p>Safeguarding our Staff:</p><br> <p>The post holder is required to perform the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p>Health and Safety</p><br> <p>The role holder is required to perform the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> JD written by: Ingy Akoush Date: 12/12/2022 <br> JD agreed by: Date: <br> Updated By: Yasser Hashem Date: 14/06/2026 <br> Evaluated: Date: <br> <br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><span>The Danish Egyptian Dialogue Initiative (DEDI) is a lab for Innovation in Sustainable Design and green transition, and a cross-cultural space for dialogue on climate, peace and security between Denmark & Egypt. A new four-year phase of DEDI started in 2025 financed under the Danish Arab Partnership Programme (DAPP). The new phase is designed to address the challenges and opportunities of climate change, circular economy, green transition and Innovation in Sustainable Design. DEDI implement activities on the following three components: i) Innovation in sustainable design by youth; ii) Green environmental literacy for youth; and iii) Youth dialogue on climate and security. DEDI is hosted by UNDP in Egypt with a range of Danish and Egyptian organizations and experts engaged to lead DEDI’s dialogue and exchange activities in Egypt and Denmark. </span></p><br> <p><span>As the host institution and implementing agency for DEDI, UNDP Egypt implements the initiative, ensuring alignment with broader development priorities and providing technical, operational and administrative support. Under the new phase of DEDI (2025-2028), UNDP is responsible for grant management, partnership development, financial oversight, and technical guidance across all three components. UNDP’s involvement ensures that DEDI benefits from its extensive expertise in sustainable development, youth engagement, and climate action, as well as its established networks with governmental and non-governmental stakeholders. Furthermore, UNDP will support capacity-building efforts, monitoring, and reporting in line with its Results-Based Management (RBM) standards, ensuring that DEDI's activities contribute effectively to the Danish Arab Partnership Programme (DAPP) and Egypt’s green transition agenda.</span></p><br> <p><span>To support the effective implementation of the Danish Egyptian Dialogue Initiative (DEDI) under its new phase (2024–2028), UNDP Egypt is recruiting a Project Officer – Innovation in Sustainable Design (NPSA-9) to provide technical support, partnerships and programme coordination to DEDI. The position will support the implementation of Component 1: Innovation in Sustainable Design, with a focus on youth, innovation, green transition, and entrepreneurship. </span></p><br> <p><span>The role will contribute to the design and delivery of innovation programmes, including incubation cycles, partnerships with SMEs and ecosystem actors, and the development of youth-led business models and technical solutions, while supporting monitoring, reporting, and knowledge management to inform continuous learning and programme improvement.</span></p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><span>Under the direct supervision of the DEDI Project Technical Expert and guidance of the DEDI Project Manager, the Project Officer – Innovation in Sustainable Design will:</span></p><br> <p><span><strong>Provide programme technical support and advisory </strong></span></p><br> <ul> <li><span>Support the coordination and implementation of programme activities related to innovation, youth, entrepreneurship, and skills for the green transition, ensuring efficient and timely delivery.</span></li> <li><span>Develop and co-create programme concepts for bootcamps, ideation activities, incubation cycles, mentoring, and showcase events in collaboration with a range of partners in Egypt and Denmark.</span></li> <li><span>Design and lead calls for proposals, including the selection and onboarding of youth participants, partners, and stakeholders for programme activities and related engagements.</span></li> <li><span>Support the development and refinement of youth-driven business models, technical solutions, and initiatives.</span></li> <li><span>Proactively identify project challenges and risks and contribute to the development and implementation of appropriate mitigation strategies.</span></li> <li><span>Supervise a national UNV in supporting programme-related tasks and logistics.</span></li> </ul> <p><span><strong>Cultivate and coordinate partnerships and networks</strong></span></p><br> <ul> <li><span>Develop and maintain effective partnerships in Egypt and Denmark to ensure high-quality implementation of activities related to innovation, youth, entrepreneurship, and skills for the green transition.</span></li> <li><span>Support engagement and coordination with a diverse range of partners, including universities, innovation hubs, SMEs, design institutions, and entrepreneurship support organizations (ESOs).</span></li> <li><span>Lead and coordinate the design and finalization of contractual agreements in collaboration with UNDP procurement and partnership teams.</span></li> <li><span>Support financial tracking, procurement processes, and payment processing in collaboration with UNDP procurement and finance teams.</span></li> <li><span>Facilitate collaboration and showcase opportunities between youth innovators, stakeholders, and industry partners, including SMEs.</span></li> <li><span>Support networking efforts to expand DEDI’s partner base and stakeholder engagement, including through linkages with the UNDP Green Link Taskforce.</span></li> </ul> <p><span><strong>Contribute to Monitoring, Evaluation and Learning (MEL) and reporting</strong></span></p><br> <ul> <li><span>Lead the development and refinement of indicators, tracking of KPIs, articulation of results, and follow-up on activities related to innovation, youth, entrepreneurship, and skills for the green transition, in line with the approved DEDI MEL Framework.</span></li> <li><span>Prepare progress and learning reports, including tracking results of innovation and youth-focused activities.</span></li> <li><span>Support bi-annual reporting to the DEDI Advisory Group and provide substantive technical inputs to ad hoc reporting requirements, as needed.</span></li> <li><span>Contribute to knowledge management and learning efforts within DEDI, with a view to capturing insights and lessons learned for continuous improvement and scale.</span></li> </ul> <p><span><strong>Facilitate knowledge management, communication, and innovation</strong></span></p><br> <ul> <li><span>Provide substantive inputs to communication and visibility efforts, including social media content, press releases, knowledge products, and related communication activities.</span></li> <li><span>Systematically document achievements and challenges related to innovation, youth, entrepreneurship, and skills for the green transition.</span></li> <li><span>Contribute to the identification and application of innovative approaches to programme delivery, using learning to inform continuous improvement and adaptation.</span></li> <li><span>Stay abreast of relevant local and global research and support the integration of emerging knowledge and best practices into DEDI programming.</span></li> </ul> <p><span><strong>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</strong></span></p><br> <span>Institutional Arrangement</span> <span><strong>The Project Officer will report to the DEDI Project Technical Expert.</strong></span> <p><strong>Competencies</strong></p><br>Core Competencies <ul> <li><strong>Achieve Results – Level 2:</strong> Scale up solutions and simplify processes, balancing speed and accuracy in delivering work.</li> <li><strong>Think Innovatively – Level 2:</strong> Offer new ideas, remain open to new approaches, and demonstrate systemic and integrated thinking.</li> <li><strong>Learn Continuously – Level 2:</strong> Step outside the comfort zone, learn from others, and support their learning.</li> <li><strong>Adapt with Agility – Level 2:</strong> Adapt processes and approaches to new situations and involve others in the change process.</li> <li><strong>Act with Determination – Level 2:</strong> Demonstrate perseverance and effectively manage multiple sources of pressure simultaneously.</li> <li><strong>Engage and Partner – Level 2:</strong> Act as a facilitator and integrator, bringing people together and building and maintaining partnerships and coalitions.</li> <li><strong>Enable Diversity and Inclusion – Level 2:</strong> Facilitate conversations that bridge differences and incorporate diversity and inclusion considerations into decision-making.</li> <li><strong>UNDP People Management Competencies</strong> can be found on the dedicated <span>site</span>.</li> </ul>Cross-Functional & Technical Competencies <u>Business Direction & Strategy</u> <ul> <li><strong>Strategic Thinking</strong> <ul> <li>Ability to develop effective strategies and prioritized plans aligned with UNDP objectives, based on a systemic analysis of challenges, risks, and opportunities.</li> <li>Ability to leverage learning from various sources to anticipate and respond to future trends and demonstrate foresight in identifying possible ways forward for UNDP.</li> </ul></li> <li><strong>System Thinking</strong> <ul> <li>Ability to use objective analysis and judgment to understand how interrelated elements coexist within a system and how changes to one element may affect other parts of the system.</li> </ul></li> </ul><u>Business Development</u> <ul> <li><strong>Knowledge Facilitation</strong> <ul> <li>Ability to engage individuals and groups, internally and externally, and design and facilitate activities that support knowledge sharing, information exchange, and collaboration.</li> <li>Knowledge of tools and approaches that encourage active participation, contribution, and exchange.</li> </ul></li> </ul><u>Business Management</u> <ul> <li><strong>Project Management</strong> <ul> <li>Ability to plan, organize, prioritize, and manage resources, procedures, and protocols to achieve specific objectives.</li> </ul></li> <li><strong>Communication</strong> <ul> <li>Ability to communicate clearly, concisely, and effectively through written and verbal communication, adapting messages and communication methods to different audiences.</li> <li>Ability to manage communications internally and externally through media, social media, and other appropriate channels.</li> </ul></li> </ul>Partnership Management <ul> <li><strong>Relationship Management</strong> <ul> <li>Ability to engage with a broad range of public and private partners and build, sustain, and strengthen working relationships, trust, and mutual understanding.</li> </ul></li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li><span>Advanced university degree (master's degree or equivalent) in Business Administration, Entrepreneurship, Innovation Management, Sustainable Development, Economics, Development Studies, Social Sciences, or a related field is required, OR</span></li> <li><span>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree </span></li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li><span>Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at national and/or international level in designing and/or implementing innovation programmes, entrepreneurship support initiatives (e.g. incubation, acceleration), and youth-focused programmes related to sustainable development or the green transition.</span></li> </ul> <p><span><strong>Required skills and competencies</strong></span></p><br> <ul> <li><span>Demonstrated experience in supporting the design, coordination and/or implementation of development programmes is required. </span></li> <li><span>Experience working with youth-related initiatives, innovation, entrepreneurship, sustainable development, or related fields is required. </span></li> <li><span>Proven experience in stakeholder engagement and partnership development, including collaboration with public, private, or civil society actors, is required. </span></li> <li><span>Demonstrated ability in programme coordination, including planning, implementation support, monitoring and reporting, is required. </span></li> <li><span>Experience in the use of computers and office software packages (MS Word, Excel, etc), database packages, and web-based management systems such as ERP is required. </span></li> </ul> <p><span><strong>Desired additional skills and competencies</strong></span></p><br> <ul> <li><span>Experience working with regional or international organizations, including UN or multilateral contexts, is an asset. </span></li> <li><span>Familiarity with youth, innovation, entrepreneurship, and/or sustainability ecosystems in Egypt or the Arab region is an asset. </span></li> <li><span>Experience in youth engagement, policy dialogue, or capacity-building initiatives is an asset. </span></li> <li><span>Exposure to innovation, research, or ecosystem development for SMEs or startups is an advantage. </span></li> <li><span>Experience in sustainable development, climate, or green transition programming is an asset.</span></li> </ul> <p><span><strong>Required Language(s) (at working level)</strong></span></p><br> <ul> <li><span>Fluency in English and Arabic is required. </span></li> </ul> <p><span><strong>Professional Certificates</strong></span></p><br> <ul> <li><span>Project/programme management certification is an advantage</span></li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Technical Specialist for Climate at UNDP Egypt leads the strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. You are responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt. </p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. You will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, you foster a collaborative environment aimed at solving complex development challenges.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the DRR and supervision of the Team Leader, Climate, the incumbent is entrusted contributing to the technical and strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. The Programme Coordinator is responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt. </p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. The incumbent will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, the Programme Coordinator fosters a collaborative environment aimed at solving complex development challenges.</p><br> <p>The Technical Specialist coordinates work with the NOC Team Leader through a structured reporting and advisory relationship. The incumbent acts as the primary operational link, providing the Team Leader with real-time data on project performance, risks, and financial delivery to support their higher-level strategic decision-making. Regular briefings ensure that the portfolio remains strictly aligned with the UNDP Egypt Country Programme Document (CPD) and broader UNDP Strategic Plan. </p><br> <p>Operationally, the incumbent collaborates with the Team Leader to finalize Annual Work Plans (AWPs) and budget allocations, ensuring that all digital initiatives meet UNDP’s quality assurance and Results-Based Management (RBM) standards. As for resource mobilization, the Programme Coordinator prepares technical briefs and impact reports for high-level meetings with government counterparts and donors. This partnership ensures that technical project outputs are translated into sustainable policy advice at the national level.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Below are the key responsibilities and expected skill sets for this role: </p><br> <p><strong>1.Provide top quality technical advisory services:</strong></p><br> <ul> <li>Provide cutting-edge policy advice in the thematic area of the project and facilitate policy dialogues with partners, promoting UNDP thought leadership and advocacy work. Establish advocacy networks at the country level and linked to international networks. Contribute to relevant, high-impact advocacy campaigns that are implemented with key partners.</li> <li>Contribute to the analysis of the political, social and economic situation in the context of the project and advise the UNDP CO management on issues related to the thematic area of the project.</li> <li>Contribute to the setting of technical standards based on regional and global best practices in the thematic area of the project/programme in areas Conduct thorough analysis of the political, social and economic situation in the country and collaborative preparation/revision of project documents, AWP and other documents in the area of Climate work including but not limited to: <ul> <li>Climate Change Adaptation</li> <li>Energy Transition</li> <li>Nature-Based Solutions</li> <li>Disaster Risk Reduction (DRR)</li> <li>Land Degradation and Water Security</li> <li>Voluntary Carbon Markets (VCM)</li> <li>Chemical and Waste Management</li> </ul></li> <li>Provide strategic planning and technical advice for portfolio planning as well as formulation and periodic revisions of the project’s annual work plan (AWP), including plans for budget, Human Resources actions and procurement that are developed in close coordination with UNDP’s Country Office Programme, HR, and Procurement teams. Coordinate development of detailed implementation plans. </li> <li>Coordinate Programme implementation to contribute to the overall Programme relevance and performance, the effective realization and quality of outputs within the specified constraints of time and cost as outlined in the project document, and adherence to applicable UNDP policy and programme management procedures and Government standards, rules, and regulations.</li> <li>Ensure proper execution of all administrative activities associated with Programme</li> </ul> <p><strong>2. Support effective implementation of programme/project activities aimed at Climate:</strong></p><br> <ul> <li>Provide technical support, working in collaboration with the Project Manager, in planning and effectively implementing project activities within the scope of approved budgets, workplans and other project documents and in alignment with UNDP’s programmatic priorities and goals. Supervise and coordinate the work of the project team and consultants. Provide guidance and support in the identification and sourcing of technical expertise, including preparation of TORs and evaluation of experts. </li> <li>Provide timely and quality technical advice and guidance for the project implementation in line with UNDP’s rules and regulations, and UNDP Project Operational Policies and Procedures. </li> <li>Manage and monitor project financial resources; and analyze project progress to identify risks and other implementation problems. Ensure timely collection of data for reporting on project activities, outputs, and outcomes; and substantially contribute to the preparation of narrative and financial progress reports, including donor reports. Provide technical guidance on risk mitigation measures to address implementation problems. Update risk logs. </li> <li>Coordinate and participate in quality control mechanisms, seeking to improve the technical quality of the project outputs, products, publications, and policy discussion papers and briefs.</li> </ul> <p><strong>3. Support strategic partnership building and resource mobilization:</strong></p><br> <ul> <li>Establish and maintain a strategic understanding of and engagement with all the relevant institutions, including establishing contact and developing strategic partnerships with other UN agencies, government institutions, donors, NGOs, IFIs, the private sector, academia, civil society, and other stakeholders and beneficiaries at the national, regional, and local levels. </li> <li>Participate in meetings with donors, prepare and deliver presentations of project results, and follow up with relevant counterparts if requested by the supervisor.</li> <li>Implement resource mobilization strategies to achieve project outcomes that include facilitating liaisons with potential financing agencies and institutions to strengthen relationships and raise funds. Identify new funding opportunities for furthering the project ideas. </li> </ul> <p><strong>4. Contribute to knowledge management and information sharing in the UNDP country office:</strong></p><br> <ul> <li>Organize training for the project personnel to enhance their capacities in the technical matters of the thematic area of the project.</li> <li>Identify, evaluate, synthesize, and document lessons learned and best practices directly linked to the project goals and activities. Develop knowledge sharing materials and respond to related queries. </li> <li>Contribute substantively to knowledge networks and communities of practice within the thematic area of the project. </li> <li>Develop and carry out a personal learning plan.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Team Leader, Climate and the overall guidance of the DRR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core </strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 3: Proactively initiate and champion change, manage multiple competing demands <br> <strong>Act with Determination </strong> LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity <br> <p><i><strong>Cross-Functional & Technical competencies:</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction & Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business Management</strong></i> Project Management Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Business Management</strong></i> Risk management Identify and organize action around reducing, mitigating and proactively managing risks <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Ecosystem-based adaptation and management <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Fostering Food Security and resilient Agricultural systems <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Environmental Science, Natural Resources Management, Climate Economics, Political/Social Science, International Law, Social Affairs, International Relations or related field, is required. Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 5 years (with master’s degree) or 7 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Climate</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.</li> <li>Knowledge and experience in relevant thematic area</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience in timeliness and quality of portfolio work </li> <li>Experience in projects /programme related to climate change </li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required. </li> <li>Knowledge of an additional UN language is highly desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>