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<p>Your responsibilities<br>Responsible to deliver all direct Distribution related KPIs in assigned region. Developing of resources and strengthen the bench of capability to be best in class to outperform. Set and monitor the region s monthly targets by area till rep level. Responsible on delivering all Sub DBs operational KPIs in assigned areas (Stock levels Aging and receivables- Asset utilization Efficiency of operation Service levels Db / Sub Db claim cycle) Ability to execute and control all below the line activities that were communicated by the Sales department, with clear focus of price stability. Monitoring competition activities and strategies. Maintain strong relationship with related areas Sub DBs ensuring delivery of all required resources at the quality required on timely manner Informing the Management of any business opportunities/ potentiality in the assigned region Follow-up on the data loaded on the HH and make sure all information is accurate and timely Always have a back plan in case of change of Sub DB to be executed in a smooth way without business disturbance The experience we're looking for<br>Achievement and ownership are key leadership elements required to do the job with high people and result agility as enablers to manage DBs and key customers and teams in assigned region. Knowledge of assigned region as well key potential Sub DBs within the area. Robust follow up and tracking capability ensuring follow up on KPIs. Proven experience with top tier FMCG experience in Sales, mainly in traditional trade, with a preference in the field of non-food. Bachelor's degree level ideally in a business-related subject The skills for success<br>Strategic planning and execution, Relationship building and stakeholder management, Analytical mindset for market trends and data interpretation, Effective communication and presentation skills, Regulatory compliance understanding.&nbsp;<br></p><p><strong>Desired Candidate Profile</strong></p><p>Achievement and ownership are key leadership elements required to do the job with high people and result agility as enablers to manage DBs and key customers and teams in assigned region. Knowledge of assigned region as well key potential Sub DBs within the area. Robust follow up and tracking capability ensuring follow up on KPIs. Proven experience with top tier FMCG experience in Sales, mainly in traditional trade, with a preference in the field of non-food. Bachelor's degree level ideally in a business-related subject</p>

<p><strong>Zewail City of Science, Technology and Innovation</strong> is seeking a dynamic and experienced <strong>Marketing &amp; Communications Manager</strong> to lead and strengthen the organization’s marketing, communications, and brand presence across its academic, research, innovation, and institutional activities.</p><p>The successful candidate will develop and implement integrated marketing and communications strategies that enhance Zewail City’s visibility, reputation, engagement, and positioning locally and internationally.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and implement comprehensive marketing and communications strategies aligned with Zewail City’s strategic objectives.</p></li><li><p>Lead the development and implementation of the organization’s brand identity and ensure consistency across all communication channels and materials.</p></li><li><p>Align corporate communications, media relations, public relations, and institutional messaging.</p></li><li><p>Develop and oversee content strategies for digital platforms, including the website and social media channels.</p></li><li><p>Manage the planning and execution of marketing campaigns, events, exhibitions, conferences, and institutional initiatives.</p></li><li><p>Strengthen Zewail City’s external visibility and reputation among students, faculty, researchers, partners, media, government entities, and other stakeholders.</p></li><li><p>Develop compelling content highlighting Zewail City’s academic programs, research achievements, innovation initiatives, partnerships, and success stories.</p></li><li><p>Oversee the production of marketing materials, publications, presentations, newsletters, videos, and other communication assets.</p></li><li><p>Coordinate with academic schools, research centers, Innovation Valley, and other departments to ensure effective communication of their activities and achievements.</p></li><li><p>Establish and monitor marketing and communications KPIs and provide regular performance reports.</p></li><li><p>Manage relationships with external agencies, creative partners, and other communication vendors.</p></li><li><p>Ensure all communications reflect Zewail City’s institutional values, positioning, and brand guidelines.</p></li><li><p>Lead and develop the Marketing &amp; Communications team and ensure effective workflow and delivery.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li><p>Bachelor’s degree in <strong>Marketing, Communications, Mass Communication, Public Relations, Business Administration</strong>, or a related field.</p></li><li><p>A <strong>Master’s degree is preferred</strong>.</p></li><li><p><strong>5–8 years of relevant experience</strong>, with proven experience in marketing, communications, branding, or public relations.</p></li><li><p>Previous experience in <strong>higher education, universities, research institutions, technology, innovation, or knowledge-based organizations is highly preferred</strong>.</p></li><li><p>Demonstrated experience in developing and implementing integrated marketing and communications strategies.</p></li><li><p>Strong experience in digital marketing, social media, content development, and brand management.</p></li><li><p>Excellent written and verbal communication skills in <strong>English and Arabic</strong>.</p></li><li><p>Strong project management, stakeholder management, and team leadership skills.</p></li><li><p>Ability to work in a dynamic, multidisciplinary, and fast-paced environment.</p></li><li><p>Strong understanding of the Egyptian higher education and/or research and innovation ecosystem is an advantage.</p></li></ul><p></p><p></p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p><strong>Experience:</strong> At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</p><p><strong>Education:</strong> Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.</p><p><strong>Skills &amp; Attributes:</strong></p><ul><li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li><li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li><li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li><li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li><li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li></ul>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Building Successful Relationships that Generate Sales Opportunities</strong> </p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Assists with managing and developing relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> </p> <p> <strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong> </p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Assists in closing the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p> </p> <p> <strong>Providing Exceptional Customer Service </strong> </p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Purpose of Role: Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br> Key Responsibilities: Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.<br>g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt Experience: 12–15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles Relationships &amp; Network: Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.<br>g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs) Skills: Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts Profile Fit: Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East &amp; Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements</span> </div>

<ul><li><p></p></li><li><p>·&nbsp;&nbsp;&nbsp; This Demand Planning position is responsible for all forecasting activities associated with customers and products. The Demand Planner creates and maintains forecast models for their customers, incorporating business intelligence and forecast information gathered from sales, marketing, and finance.</p><p></p><p>·&nbsp;&nbsp;&nbsp; The Demand Planner is the integration point between the commercial sales and operations planning. Basic forecast modelling is the responsibility of this position. This position leads the dialogue each month for their respective customers and products with key counterparts in Sales and Marketing.</p><p>Ensure having healthy inventory management for finished goods as well as packaging materials.</p></li><li><p>Create statistical forecasts.</p></li><li><p>Gather, analyse and validate data</p></li><li><p>Execute statistical modelling software</p></li><li><p>Review resulting statistical forecast model</p></li><li><p>Apply error analysis techniques to improve forecasting</p></li><li><p>Summarize/aggregate statistical forecasts</p></li><li><p>Review sales plans, customer finance Budget Updates or Latest Estimates and demand drivers:<br>Present, solicit, and assess feedback on the various forecasts from sales, and finance<br>Recommend adjustments for operational forecasts<br>Review promotional plans with sales</p></li><li><p> Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel:</p></li><li><p>Prepare relevant material to facilitate research and discussion</p></li><li><p> Provide input to volume planning (Latest Estimates / annual process)</p></li><li><p> Facilitate and manage demand planning/customer meetings</p></li><li><p>Achieve consensus with the business side and the demand chain</p></li><li><p> Maintain demand planning system and software</p></li><li><p>Enter and modify data and ensure the correctness of product hierarchy</p></li><li><p>Monitor trends in forecast error</p></li><li><p>Identify relevant market-related data and competitive intelligence</p></li></ul><ul><li><p>Prepare and maintain relevant reports pertaining.</p></li><li><p>Check material coverage on daily basis to avoid stock-out</p></li><li><p>Maintain FG Healthy stock according to the RRS criteria.</p></li><li><p>Follow-up Aging Material and analyze each case to avoid repeatability.</p></li><li><p> Check Sales Quotations to make sure they adhere to sales plan and agreed targets</p></li><li><p> Supply Planner Fill-in</p></li><li><p>&nbsp; Maintain sales-planning related info within the CRM system, ensuring data accuracy and completeness.</p></li><li><p>Generate reports, analyse performance, and identify areas for improvement or opportunities for growth under the guidance of the Inside Sales Manager.</p></li><li><p>Problem Resolution: Collaborate with relevant departments to resolve customer issues, such as delivery discrepancies or product concerns, in a timely and effective manner.</p></li><li><p>Lead Qualification Support: Assist in qualifying sales leads according to their products’ requirements and channel them to sales and planning when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>B.SC Degree (Engineering (Preferred)</p><ul><li><p>Soft skills.</p></li><li><p>3 to 5 years of experience in the same position.</p></li><li><p>APICS or other forecasting Certification preferred.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo <br><strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.<br><strong>Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br>During your tenure, you will demonstrate your capabilities in the following areas:<br><ul><li>Oversee the planning and execution of learning initiatives, ensuring alignment with organizational goals and efficient use of resources.</li><li>Manage programme logistics, including scheduling, participant capacity, and facilitator coordination to ensure smooth delivery.</li><li>Monitor and control learning budgets.</li><li>Maintain accurate records and reporting related to learning compliance and professional development activities.</li><li>Collaborate with internal stakeholders to track and support continuous learning and development requirements.</li><li>Support the development and maintenance of a skilled facilitation network to meet diverse learning needs.</li></ul><br><strong>Leadership capabilities: </strong><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills </li><li>Understands how their daily work contributes to the priorities of the team and the business </li></ul><br><strong>Qualifications: </strong><br><ul><li>Minimum of 5 years' experience in managing learning programmes or operations</li><li>Proven experience in managing learning programmes or operations, preferably at an associate or senior level.</li><li>Strong organizational skills with the ability to manage multiple priorities and stakeholders</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS-Office (Word, Excel, PowerPoint)</li><li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</li></ul><br> </div>

<p>Monitoring of digital and social media channels, collecting, structuring, and analyzing data from multiple sources to support Brands and Functions with reputation management, social insights and content marketing.</p><p>A day in the life of...</p><p>Ensure all relevant data is processed, labelled/tagged, and structured accurately in corresponding digital and media analytics tool</p><p>Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to social brand equity report, owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem and crisis listening.</p><p>Support with ad-hoc business requests including but not limited to data pulls, data structuring and analysis.</p><p>Crisis listening to identify potential reputational risks and timely alerting respective Functions/Brands to help prevent issue escalation, provide support in issue management</p><p>Updating Standard Routines based on assignment</p><p>Work with cross-functional teams on the day-to-day execution of analytics projects and initiatives</p><p>Ensures the best performance of the team, timely problem solving and controlling critical activities by daily checks, feedback and performance KPIs discussion on team meetings</p><p>Develops and evolving workflows and processes to scale services for the IMS department and maximize productivity of the team.</p><p>Operational leadership to implement transformation in the team, lead service delivery redesign and promote efficiency.</p><p>Shift Management and Resource planning</p><p>Staffing/Recruitment. Talent management.</p><p>Aligns and implements needed actions supporting planned transitions and inflows. Creates proposals for scope increase and ensuring social/digital best practices are included.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology)</p><p>Minimum 5 years experience in people leadership (at least a team of 15 members) and social media research and strong analytical skills.</p><p>Solid understanding of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube, TikTok etc.)</p><p>Understanding of key functionality of social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Ananlytics or similar)</p><p>Ability to work with large volumes of data coming from different sources; basic understanding of data types and structure</p><p>Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting etc.)</p><p>Basic data visualization and presentation skills</p><p>Confident user of MS Word, PowerPoint</p><p>Experience working with analytical tasks (work-related or academical) a plus</p><p>Knowledge of English (advanced level) + additional language as per the project requirements</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for experienced professionals in psychology, social work, counseling, communication, qualitative research, HCI, conflict resolution, or related advisory disciplines to support an AI conversation-evaluation project.<br> The role involves reviewing conversations between people and AI systems, assessing whether the AI gathered enough context before offering recommendations, identifying important missing information, and proposing relevant follow-up questions.<br> Reviewers will distinguish between critical context and non-essential details and provide structured feedback to improve the quality of AI-assisted conversations.<br> CONTRACT: Contractor assignment, 9 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Turkey, or Vietnam PROCESS: short online test and delivery review Key Responsibilities Review AI conversations involving interpersonal, advisory, and everyday decision-making scenarios.<br> Assess whether the AI gathered sufficient context before making recommendations.<br> Identify important missing information and suggest relevant follow-up questions.<br> Determine whether additional context could materially change the recommendation.<br> Distinguish between load-bearing information and non-essential details.<br> Conduct structured qualitative reviews using defined evaluation guidelines.<br> Document findings clearly in spreadsheets, annotation tools, or labeling platforms.<br> Apply consistent judgment across cases and flag ambiguous examples.<br> Collaborate with research and quality teams to improve evaluation standards.<br> Participate in calibration and quality-review activities.<br> One of the following academic or professional backgrounds: MSW with LCSW or an equivalent social-work license.<br> MA/MS with LMFT, LPC, LCPC, or an equivalent counseling license.<br> PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology.<br> MA or PhD in HCI, Communication, Anthropology, Sociology, Conflict Resolution, Qualitative Research, or a closely related field.<br> Relevant professional credential combined with at least 5 years of direct advisory, coaching, mediation, consulting, or client-facing experience.<br> At least 3 years of relevant professional practice , with 5+ years preferred for credential-based applicants.<br> Experience gathering missing context through interviews, assessments, consultations, or advisory conversations.<br> Ability to distinguish critical information from non-essential context.<br> Strong written English and qualitative analytical skills.<br> Strong attention to detail and ability to follow detailed labeling guidelines.<br></span> </div>

<p>dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As a Graphic Designer, you will be responsible for working across a variety of products, including online banners, both static and animated, infographics, digital material for blogs, picture editing, basic video editing, basic motion graphics and all print collateral for our brand identity. You will support the team in independently conceptualising original and well-thought-out solutions to design briefs.</p><p>Key Responsibilities:</p><ul><li>Maintain brand consistency throughout all our marketing projects.</li><li>Oversee design projects, from conception to delivery.</li><li>Design banners and communication materials for different purposes and channels: email marketing, newsletter, social networks.</li><li>Design online and offline marketing collaterals (e.g. brochures, catalogues and social media).</li><li>Contribute actively to the planning and implementation of the brand management strategy.</li><li>Design graphics, presentations, designing data reports and or infographics, animations and be able to work / manipulate digital photographs.</li><li>Think creatively to produce new ideas and design concepts.</li><li>Liaise with marketing and wider design teams to ensure deadlines are met.</li><li>Stay up-to-date with industry developments and tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>BA (hons) Graphic/Visual/Multimedia design.</li><li>Proven design examples/portfolio of work at the required level.</li><li>Experience: At least 4 years of overall experience.</li><li>Knowledge: Fluent in Design Software (Photoshop, Illustrator, InDesign, Adobe Premiere Pro, Adobe After Effects).</li><li>Expert typography/layout knowledge.</li><li>Skills: Strong collaborative skills.</li><li>Excellent interpersonal and communication skills.</li><li>Traits: A can-do and flexible approach.</li><li>Can perform under pressure and operate in a fast-paced environment.</li><li>Self-management and ownership; this means managing yourself, your time and your priorities.</li><li>Ability to manage own workload and changing demands.</li><li>A keen eye for detail.</li></ul><p>A fast paced, high performing team.</p><p>Comprehensive Health Insurance.</p><p>Life Insurance.</p><p>Rewards &amp; Recognitions.</p><p>Learning &amp; Development opportunities.</p>

<p>Provide IT Support, responding to end user inquiries and troubleshoot issues promptly and efficiently. Responsible for overseeing the implementation, performance tuning, and recovery procedures for mission-critical enterprise systems and supporting infrastructure. This role serves as a technical resource in IT administration for complex operating environments, recommending configurations and operations of IT components. The position involves investigating feasibility, analysing requirements, and developing detailed specifications to provide high quality service to our customers.</p><p>Administer and support complex environments, including core infrastructure tools and technologies. Perform hands-on administration tasks including installation, configuration, backup, and recovery.</p><p>Review monitoring, capacity, and configuration management of complex technologies to ensure acceptable performance and adherence to service level agreements.</p><p>Ensures the delivery of high quality technical solutions that meet business needs. Configures, develops, tests, monitors, and supports changes and enhancements to IT environment.</p><p>Takes a broad perspective to identify innovative business solutions that challenges the business on their assumptions of how they will successfully execute their plans.</p><p>Administer systems and/or networking in a large corporate environment with multiple global locations and a user base of 15k+.</p><p>Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball s future.</p><p>Adhere to security best practices, governance, and compliance laws such as HIPAA, SOX, GDPR, LGPD, etc.</p><p>Define detailed specifications in compliance with operations architecture to solve complex business problems.</p><p>Work closely with third-party vendors including software providers, implementation partners, and consultants.</p><p>Tune infrastructure parameters for efficient resource utilization and suggest improvements for optimization.</p><p>Provide Tier 2 infrastructure support, follow support escalation processes, and maintain documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Broad training in a related field usually acquired through college. Bachelor s degree in a relevant field preferred.</p><p>Job related experience for 2-5 years minimum.</p><p>2+ years development experience implementing solutions for complex systems support business processes</p><p>Experience in communicating and collaborating with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements (business requirements document), iii, use cases, GUI, screen and interface designs).</p><p>Experience in driving process and technology re-engineering using industry practices e.g., Six Sigma, Lean, Kaizen, COBIT, ITIL, CMMi.</p><p>Proficient in end-user support, hardware and software setup, infrastructure installation and integration.</p><p>Experience with ServiceNow or and ability to create Dashboards/Reports.</p><p>Fluent English.</p>

<p>Operational activities of Vodafone corporate accounts management to achieve the enterprise management department s goals and targets, handling selective base of enterprise accounts with SPECIFIC ARPA in SME segments, to provide them with special tratement.</p><p>Key Accountabilities &amp; Decision Ownership:</p><p>Account management responsible to provide end to end services and manage the assigned companies requirements,needs, and preventing, decreasing complaints through wealth following up,and a strong relationship with authorized persons (AUTH) who presents their companies providing all required advice and information that keep customer satisfaction on top maintaining revenue (STS) Manage accounts billing from issuance to delivery, solving all problems Personalized relationship mainly via phone contact &amp; Emails to maintain an excellent relationship to manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue (STS), and minimizing churn.</p><p>Core Competencies, knowledge and Experience:</p><p>Age: Maximum 30 years Only graduated with bachelor s degree Customer service oriented with wide knowledge of customer service management. Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills. Demonstrates a positive, enthusiastic, friendly attitude. Ability to work under pressure and adapt rapidly to the operational emergencies. Excellent command of English language. High and strong analytical, trouble shooting, decision making and problem solving skills. Clear understanding of Mobile business, and Vodafone's Products &amp; Services. Advanced Billing handling. Knowledge of application of agent s skills and pc knowledge Excel, Word, PowerPoint and Outlook. Negotiation skills for making payments' deals</p><p>C2 General Key performance indicators</p><p>Lead in NPS: Enhance the FCR and FOC. Move to APP. Move to online &amp; self-help tools. Share effectively in process enhancement (Root cause system &amp; process). Efficient use of threshold. Spirit &amp; teamwork. Positive communication &amp; engagements. Handling assigned tasks efficiently taking responsibility &amp; ownership.</p><p><strong>Desired Candidate Profile</strong></p><p>Age: Maximum 30 years Only graduated with bachelor s degree Customer service oriented with wide knowledge of customer service management. Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills. Demonstrates a positive, enthusiastic, friendly attitude. Ability to work under pressure and adapt rapidly to the operational emergencies. Excellent command of English language. High and strong analytical, trouble shooting, decision making and problem solving skills. Clear understanding of Mobile business, and Vodafone's Products &amp; Services. Advanced Billing handling. Knowledge of application of agent s skills and pc knowledge Excel, Word, PowerPoint and Outlook. Negotiation skills for making payments' deals</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p><p>Experience: At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting. Education: Bachelor’s Degree in Hospitality Management, Business Administration, or a related field. Skills &amp; Attributes: Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the Dubai hospitality market and trends would be an advantage.</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience:</p><ul><li>At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</li></ul><p>Education:</p><ul><li>Bachelor s Degree in Hospitality Management, Business Administration, or a related field.</li></ul><p>Skills &amp; Attributes:</p><ul><li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li><li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li><li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li><li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li><li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li></ul>

<p>Responsibilities Sales Strategy &amp; Business Development: Develop and implement comprehensive sales strategies to drive revenue across the hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Account Management: Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Collaboration &amp; Coordination: Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Financial Management: Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Experience: At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting. Education: Bachelor s Degree in Hospitality Management, Business Administration, or a related field. Skills &amp; Attributes: Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the Dubai hospitality market and trends would be an advantage.</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p><strong>Experience:</strong> At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</p><p><strong>Education:</strong> Bachelor s Degree in Hospitality Management, Business Administration, or a related field.</p><p><strong>Skills &amp; Attributes:</strong></p><ul><li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li><li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li><li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li><li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li><li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p><br><p>Key Responsibilities</p><br><p><strong>Guest Experience Management</strong></p><br><ul><li>Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li><li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li><li>Coordinate VIP arrivals, departures, and special guest requests.</li><li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li><li>Support operational departments in maintaining brand standards and service excellence.</li><li>Prepare guest satisfaction reports and identify service improvement opportunities.</li><li>Follow up on guest correspondence and ensure timely responses.</li><li>Assist in implementing guest experience initiatives and quality assurance programs.</li></ul><p><strong>Personal Assistant to the General Manager</strong></p><br><ul><li>Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li><li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li><li>Screen and prioritize incoming communications.</li><li>Coordinate communication between the General Manager and department heads.</li><li>Maintain confidential records, files, and business documents.</li><li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li><li>Organize executive meetings, events, and visits.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li><li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li><li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office Suite and hotel management systems.</li></ul> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>The Assistant Quality Manager plays a key supporting role in implementing, maintaining, and continuously improving quality and sustainability systems across the resort. Reporting directly to the General Manager, this position assists in driving compliance with internal standards, Egyptian regulations, and international certifications, while supporting sustainability initiatives that enhance operational efficiency and environmental responsibility.<br> This role is ideal for a detail-oriented professional with strong analytical skills, hands-on operational awareness, and a passion for quality excellence and sustainable hospitality practices.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Quality management support</strong><br> Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS).<br> Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA).<br> Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities.</li> <li><strong>Sustainability & environmental initiatives</strong><br> Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization.<br> Support monitoring of environmental performance metrics and sustainability KPIs.</li> <li><strong>Training & communication</strong><br> Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements.<br> Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture.<br> Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review.</li> <li><strong>Compliance & coordination</strong><br> Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager.<br> Assist in maintaining proper documentation, records, and certification requirements.<br> Help identify potential quality or environmental risks and escalate issues proactively.</li> </ul> <h4>Qualifications</h4> <p><strong>Skills and competencies:</strong></p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent attention to detail.</li> <li>Proficient in data analysis and reporting.</li> <li>Good communication and teamwork abilities.</li> <li>Ability to work independently and manage time effectively.</li> </ul></p><p></p>

<p><strong>Job Title:</strong> BIM Architect (Remote - Egypt)</p><p><strong>Location:</strong> Remote (Must be based in Egypt / Cairo)</p><p><strong>Employment Type:</strong> Full-time</p><p><strong>Experience Level:</strong> Entry-Junior (3-5 years)</p><p><strong>Working Schedule:</strong> Sunday to Thursday (8:00-5:00pm) Saturday (8:00-1:00)</p><p></p><p><strong>About the Role</strong></p><p>We are looking for a motivated, self-driven <strong>BIM Architect</strong> based in Egypt to join our international technical coordination team in a fully remote capacity. In this role, you will bridge the gap between architectural design and technical delivery, working closely with senior architects and BIM coordinators to develop highly accurate digital building models and technical documentation for complex, large-scale projects.</p><p>This is an excellent opportunity for an Egypt-based professional who has solid Revit foundations, thrives in an agile remote environment, and wants to advance their career in data-driven architecture, cross-disciplinary coordination, and advanced BIM workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>3D Modeling:</strong> Author, modify, and develop detailed architectural 3D models from schematic design through construction documentation using <strong>Autodesk Revit</strong>.</p></li><li><p><strong>Technical Documentation:</strong> Extract and set up clean, accurate construction drawing packages, sheets, schedules, and details directly from the BIM model.</p></li><li><p><strong>Model Coordination &amp; Clash Detection:</strong> Assist in running clash detection workflows (using <strong>Navisworks</strong> or <strong>Revizto</strong>) to identify, report, and resolve structural and MEP spatial conflicts early.</p></li><li><p><strong>Standards Compliance:</strong> Maintain model health and ensure all elements align with established project BIM execution plans (BEP), naming conventions, and international LOD (Level of Development) standards.</p></li><li><p><strong>Remote Collaboration:</strong> Participate actively in daily coordination syncs, utilizing cloud-shared environments (such as Autodesk Construction Cloud / BIM 360) to ensure seamless data continuity across disciplines.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Skills</strong></p><ul><li><p><strong>Location Requirement:</strong> Must be currently living and legally authorized to work in <strong>Egypt (Cairo preferred)</strong>.</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Architecture.</p></li><li><p><strong>Experience:</strong> <strong>Minimum of 3-5 years</strong> of professional experience working in an architectural firm or engineering consultancy with a dedicated BIM workflow. (A MUST)</p></li><li><p><strong>Software Mastery:</strong></p></li><li><p>Advanced proficiency in <strong>Autodesk Revit</strong> (parametric modeling, family creation, and worksharing are highly valued).</p></li><li><p>Strong familiarity with <strong>Navisworks</strong> or similar clash-detection software.</p></li><li><p>Experience with cloud collaboration tools (BIM 360 / ACC) is a major plus.</p></li><li><p><em>Bonus Points:</em> Experience with visual scripting (<strong>Dynamo</strong>) is a significant advantage.</p></li><li><p><strong>Remote Work Readiness:</strong> Strong self-management skills, a reliable high-speed internet connection, and excellent written and verbal communication skills to thrive in a distributed team environment.</p></li></ul><p></p>

<ul><li><p>Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.</p></li><li><p>Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.</p></li><li><p>Maintain a strong understanding about product features and technical specifications to answer specific customer questions.</p></li><li><p>Present information about company offerings during trade shows or other large events to potential customers.</p></li><li><p>Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.</p></li><li><p>Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.</p></li><li><p>Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.</p></li><li><p>Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.</p></li><li><p>Build and maintain strong, long-lasting client relationships.</p></li><li><p>Negotiate contracts and close agreements to maximize profits.</p></li><li><p>Providing Training sessions for 8WORX’s clients.</p></li><li><p>Develop trusted advisor relationships with key accounts and customer stakeholders.</p></li><li><p>Ensure the timely and successful delivery of 8WORX solutions according to customer needs and objectives.</p></li><li><p>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</p></li><li><p>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.</p></li><li><p>Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).</p></li><li><p>Prepare reports on account status.</p></li><li><p>Collaborate with sales team to identify and grow opportunities within territory.</p></li><li><p>Assist with challenging client requests or issue escalations as needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Excellent ability to communicate in writing or verbally.</p></li><li><p>Friendly and personable with others.</p></li><li><p>Proficiency with technology including basic computer operations.</p></li><li><p>Ability to meet goals, stay organized and maintain a positive attitude.</p></li><li><p>Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior</p></li><li><p>Account Manager or relevant role.</p></li><li><p>Proven work experience in software industry is a plus.</p></li><li><p>Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.</p></li><li><p>Solid experience with CRM software and MS Office (particularly MS Excel).</p></li><li><p>Experience delivering client-focused solutions to customer needs.</p></li><li><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</p></li><li><p>Excellent listening, negotiation and presentation abilities.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>BA/BS degree in Business Administration, Sales or relevant field.</p></li></ul><p></p>