Shipping representative Jobs

<p>dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As a Graphic Designer, you will be responsible for working across a variety of products, including online banners, both static and animated, infographics, digital material for blogs, picture editing, basic video editing, basic motion graphics and all print collateral for our brand identity. You will support the team in independently conceptualising original and well-thought-out solutions to design briefs.</p><p>Key Responsibilities:</p><ul><li>Maintain brand consistency throughout all our marketing projects.</li><li>Oversee design projects, from conception to delivery.</li><li>Design banners and communication materials for different purposes and channels: email marketing, newsletter, social networks.</li><li>Design online and offline marketing collaterals (e.g. brochures, catalogues and social media).</li><li>Contribute actively to the planning and implementation of the brand management strategy.</li><li>Design graphics, presentations, designing data reports and or infographics, animations and be able to work / manipulate digital photographs.</li><li>Think creatively to produce new ideas and design concepts.</li><li>Liaise with marketing and wider design teams to ensure deadlines are met.</li><li>Stay up-to-date with industry developments and tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>BA (hons) Graphic/Visual/Multimedia design.</li><li>Proven design examples/portfolio of work at the required level.</li><li>Experience: At least 4 years of overall experience.</li><li>Knowledge: Fluent in Design Software (Photoshop, Illustrator, InDesign, Adobe Premiere Pro, Adobe After Effects).</li><li>Expert typography/layout knowledge.</li><li>Skills: Strong collaborative skills.</li><li>Excellent interpersonal and communication skills.</li><li>Traits: A can-do and flexible approach.</li><li>Can perform under pressure and operate in a fast-paced environment.</li><li>Self-management and ownership; this means managing yourself, your time and your priorities.</li><li>Ability to manage own workload and changing demands.</li><li>A keen eye for detail.</li></ul><p>A fast paced, high performing team.</p><p>Comprehensive Health Insurance.</p><p>Life Insurance.</p><p>Rewards &amp; Recognitions.</p><p>Learning &amp; Development opportunities.</p>

<p>Provide IT Support, responding to end user inquiries and troubleshoot issues promptly and efficiently. Responsible for overseeing the implementation, performance tuning, and recovery procedures for mission-critical enterprise systems and supporting infrastructure. This role serves as a technical resource in IT administration for complex operating environments, recommending configurations and operations of IT components. The position involves investigating feasibility, analysing requirements, and developing detailed specifications to provide high quality service to our customers.</p><p>Administer and support complex environments, including core infrastructure tools and technologies. Perform hands-on administration tasks including installation, configuration, backup, and recovery.</p><p>Review monitoring, capacity, and configuration management of complex technologies to ensure acceptable performance and adherence to service level agreements.</p><p>Ensures the delivery of high quality technical solutions that meet business needs. Configures, develops, tests, monitors, and supports changes and enhancements to IT environment.</p><p>Takes a broad perspective to identify innovative business solutions that challenges the business on their assumptions of how they will successfully execute their plans.</p><p>Administer systems and/or networking in a large corporate environment with multiple global locations and a user base of 15k+.</p><p>Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball s future.</p><p>Adhere to security best practices, governance, and compliance laws such as HIPAA, SOX, GDPR, LGPD, etc.</p><p>Define detailed specifications in compliance with operations architecture to solve complex business problems.</p><p>Work closely with third-party vendors including software providers, implementation partners, and consultants.</p><p>Tune infrastructure parameters for efficient resource utilization and suggest improvements for optimization.</p><p>Provide Tier 2 infrastructure support, follow support escalation processes, and maintain documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Broad training in a related field usually acquired through college. Bachelor s degree in a relevant field preferred.</p><p>Job related experience for 2-5 years minimum.</p><p>2+ years development experience implementing solutions for complex systems support business processes</p><p>Experience in communicating and collaborating with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements (business requirements document), iii, use cases, GUI, screen and interface designs).</p><p>Experience in driving process and technology re-engineering using industry practices e.g., Six Sigma, Lean, Kaizen, COBIT, ITIL, CMMi.</p><p>Proficient in end-user support, hardware and software setup, infrastructure installation and integration.</p><p>Experience with ServiceNow or and ability to create Dashboards/Reports.</p><p>Fluent English.</p>

<p>Operational activities of Vodafone corporate accounts management to achieve the enterprise management department s goals and targets, handling selective base of enterprise accounts with SPECIFIC ARPA in SME segments, to provide them with special tratement.</p><p>Key Accountabilities &amp; Decision Ownership:</p><p>Account management responsible to provide end to end services and manage the assigned companies requirements,needs, and preventing, decreasing complaints through wealth following up,and a strong relationship with authorized persons (AUTH) who presents their companies providing all required advice and information that keep customer satisfaction on top maintaining revenue (STS) Manage accounts billing from issuance to delivery, solving all problems Personalized relationship mainly via phone contact &amp; Emails to maintain an excellent relationship to manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue (STS), and minimizing churn.</p><p>Core Competencies, knowledge and Experience:</p><p>Age: Maximum 30 years Only graduated with bachelor s degree Customer service oriented with wide knowledge of customer service management. Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills. Demonstrates a positive, enthusiastic, friendly attitude. Ability to work under pressure and adapt rapidly to the operational emergencies. Excellent command of English language. High and strong analytical, trouble shooting, decision making and problem solving skills. Clear understanding of Mobile business, and Vodafone's Products &amp; Services. Advanced Billing handling. Knowledge of application of agent s skills and pc knowledge Excel, Word, PowerPoint and Outlook. Negotiation skills for making payments' deals</p><p>C2 General Key performance indicators</p><p>Lead in NPS: Enhance the FCR and FOC. Move to APP. Move to online &amp; self-help tools. Share effectively in process enhancement (Root cause system &amp; process). Efficient use of threshold. Spirit &amp; teamwork. Positive communication &amp; engagements. Handling assigned tasks efficiently taking responsibility &amp; ownership.</p><p><strong>Desired Candidate Profile</strong></p><p>Age: Maximum 30 years Only graduated with bachelor s degree Customer service oriented with wide knowledge of customer service management. Strong verbal communication skills &amp; high and strong analytical, trouble shooting, decision making and problem-solving skills. Demonstrates a positive, enthusiastic, friendly attitude. Ability to work under pressure and adapt rapidly to the operational emergencies. Excellent command of English language. High and strong analytical, trouble shooting, decision making and problem solving skills. Clear understanding of Mobile business, and Vodafone's Products &amp; Services. Advanced Billing handling. Knowledge of application of agent s skills and pc knowledge Excel, Word, PowerPoint and Outlook. Negotiation skills for making payments' deals</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p><p>Experience: At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting. Education: Bachelor’s Degree in Hospitality Management, Business Administration, or a related field. Skills &amp; Attributes: Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the Dubai hospitality market and trends would be an advantage.</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience:</p><ul><li>At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</li></ul><p>Education:</p><ul><li>Bachelor s Degree in Hospitality Management, Business Administration, or a related field.</li></ul><p>Skills &amp; Attributes:</p><ul><li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li><li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li><li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li><li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li><li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li></ul>

<p>Responsibilities Sales Strategy &amp; Business Development: Develop and implement comprehensive sales strategies to drive revenue across the hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Account Management: Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Collaboration &amp; Coordination: Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Financial Management: Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Experience: At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting. Education: Bachelor s Degree in Hospitality Management, Business Administration, or a related field. Skills &amp; Attributes: Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the Dubai hospitality market and trends would be an advantage.</p>

<p>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p><strong>Experience:</strong> At least 3 5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</p><p><strong>Education:</strong> Bachelor s Degree in Hospitality Management, Business Administration, or a related field.</p><p><strong>Skills &amp; Attributes:</strong></p><ul><li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li><li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li><li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li><li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li><li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li><li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p><br><p>Key Responsibilities</p><br><p><strong>Guest Experience Management</strong></p><br><ul><li>Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li><li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li><li>Coordinate VIP arrivals, departures, and special guest requests.</li><li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li><li>Support operational departments in maintaining brand standards and service excellence.</li><li>Prepare guest satisfaction reports and identify service improvement opportunities.</li><li>Follow up on guest correspondence and ensure timely responses.</li><li>Assist in implementing guest experience initiatives and quality assurance programs.</li></ul><p><strong>Personal Assistant to the General Manager</strong></p><br><ul><li>Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li><li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li><li>Screen and prioritize incoming communications.</li><li>Coordinate communication between the General Manager and department heads.</li><li>Maintain confidential records, files, and business documents.</li><li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li><li>Organize executive meetings, events, and visits.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li><li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li><li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office Suite and hotel management systems.</li></ul> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>The Assistant Quality Manager plays a key supporting role in implementing, maintaining, and continuously improving quality and sustainability systems across the resort. Reporting directly to the General Manager, this position assists in driving compliance with internal standards, Egyptian regulations, and international certifications, while supporting sustainability initiatives that enhance operational efficiency and environmental responsibility.<br> This role is ideal for a detail-oriented professional with strong analytical skills, hands-on operational awareness, and a passion for quality excellence and sustainable hospitality practices.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Quality management support</strong><br> Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS).<br> Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA).<br> Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities.</li> <li><strong>Sustainability & environmental initiatives</strong><br> Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization.<br> Support monitoring of environmental performance metrics and sustainability KPIs.</li> <li><strong>Training & communication</strong><br> Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements.<br> Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture.<br> Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review.</li> <li><strong>Compliance & coordination</strong><br> Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager.<br> Assist in maintaining proper documentation, records, and certification requirements.<br> Help identify potential quality or environmental risks and escalate issues proactively.</li> </ul> <h4>Qualifications</h4> <p><strong>Skills and competencies:</strong></p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent attention to detail.</li> <li>Proficient in data analysis and reporting.</li> <li>Good communication and teamwork abilities.</li> <li>Ability to work independently and manage time effectively.</li> </ul></p><p></p>

<p><strong>Job Title:</strong> BIM Architect (Remote - Egypt)</p><p><strong>Location:</strong> Remote (Must be based in Egypt / Cairo)</p><p><strong>Employment Type:</strong> Full-time</p><p><strong>Experience Level:</strong> Entry-Junior (3-5 years)</p><p><strong>Working Schedule:</strong> Sunday to Thursday (8:00-5:00pm) Saturday (8:00-1:00)</p><p></p><p><strong>About the Role</strong></p><p>We are looking for a motivated, self-driven <strong>BIM Architect</strong> based in Egypt to join our international technical coordination team in a fully remote capacity. In this role, you will bridge the gap between architectural design and technical delivery, working closely with senior architects and BIM coordinators to develop highly accurate digital building models and technical documentation for complex, large-scale projects.</p><p>This is an excellent opportunity for an Egypt-based professional who has solid Revit foundations, thrives in an agile remote environment, and wants to advance their career in data-driven architecture, cross-disciplinary coordination, and advanced BIM workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>3D Modeling:</strong> Author, modify, and develop detailed architectural 3D models from schematic design through construction documentation using <strong>Autodesk Revit</strong>.</p></li><li><p><strong>Technical Documentation:</strong> Extract and set up clean, accurate construction drawing packages, sheets, schedules, and details directly from the BIM model.</p></li><li><p><strong>Model Coordination &amp; Clash Detection:</strong> Assist in running clash detection workflows (using <strong>Navisworks</strong> or <strong>Revizto</strong>) to identify, report, and resolve structural and MEP spatial conflicts early.</p></li><li><p><strong>Standards Compliance:</strong> Maintain model health and ensure all elements align with established project BIM execution plans (BEP), naming conventions, and international LOD (Level of Development) standards.</p></li><li><p><strong>Remote Collaboration:</strong> Participate actively in daily coordination syncs, utilizing cloud-shared environments (such as Autodesk Construction Cloud / BIM 360) to ensure seamless data continuity across disciplines.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Skills</strong></p><ul><li><p><strong>Location Requirement:</strong> Must be currently living and legally authorized to work in <strong>Egypt (Cairo preferred)</strong>.</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Architecture.</p></li><li><p><strong>Experience:</strong> <strong>Minimum of 3-5 years</strong> of professional experience working in an architectural firm or engineering consultancy with a dedicated BIM workflow. (A MUST)</p></li><li><p><strong>Software Mastery:</strong></p></li><li><p>Advanced proficiency in <strong>Autodesk Revit</strong> (parametric modeling, family creation, and worksharing are highly valued).</p></li><li><p>Strong familiarity with <strong>Navisworks</strong> or similar clash-detection software.</p></li><li><p>Experience with cloud collaboration tools (BIM 360 / ACC) is a major plus.</p></li><li><p><em>Bonus Points:</em> Experience with visual scripting (<strong>Dynamo</strong>) is a significant advantage.</p></li><li><p><strong>Remote Work Readiness:</strong> Strong self-management skills, a reliable high-speed internet connection, and excellent written and verbal communication skills to thrive in a distributed team environment.</p></li></ul><p></p>

<ul><li><p>Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.</p></li><li><p>Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.</p></li><li><p>Maintain a strong understanding about product features and technical specifications to answer specific customer questions.</p></li><li><p>Present information about company offerings during trade shows or other large events to potential customers.</p></li><li><p>Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.</p></li><li><p>Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.</p></li><li><p>Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.</p></li><li><p>Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.</p></li><li><p>Build and maintain strong, long-lasting client relationships.</p></li><li><p>Negotiate contracts and close agreements to maximize profits.</p></li><li><p>Providing Training sessions for 8WORX’s clients.</p></li><li><p>Develop trusted advisor relationships with key accounts and customer stakeholders.</p></li><li><p>Ensure the timely and successful delivery of 8WORX solutions according to customer needs and objectives.</p></li><li><p>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</p></li><li><p>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.</p></li><li><p>Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).</p></li><li><p>Prepare reports on account status.</p></li><li><p>Collaborate with sales team to identify and grow opportunities within territory.</p></li><li><p>Assist with challenging client requests or issue escalations as needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Excellent ability to communicate in writing or verbally.</p></li><li><p>Friendly and personable with others.</p></li><li><p>Proficiency with technology including basic computer operations.</p></li><li><p>Ability to meet goals, stay organized and maintain a positive attitude.</p></li><li><p>Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior</p></li><li><p>Account Manager or relevant role.</p></li><li><p>Proven work experience in software industry is a plus.</p></li><li><p>Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.</p></li><li><p>Solid experience with CRM software and MS Office (particularly MS Excel).</p></li><li><p>Experience delivering client-focused solutions to customer needs.</p></li><li><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</p></li><li><p>Excellent listening, negotiation and presentation abilities.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>BA/BS degree in Business Administration, Sales or relevant field.</p></li></ul><p></p>

<p>Responsibilities Inventory Monitoring &amp; Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment &amp; Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms ) Data Quality &amp; Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication &amp; Relationship Management Serve as the primary point of contact for client s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written &amp; spoken). Ability to handle change, ambiguity; proactive mindset.</p>

<p><h4>Company description</h4> <p>Movenpick Cairo Media City, Egypt</p> <h4>Job description</h4> <p>We are seeking an experienced Executive Sous Chef Buffet - Hot to join our culinary team in Giza, Egypt. In this leadership position, you will oversee all hot food preparation and buffet operations, ensuring exceptional quality, consistency, and food safety standards. You will work collaboratively with the Executive Chef and kitchen staff to deliver outstanding dining experiences while maintaining operational excellence and efficiency in a fast-paced hospitality environment.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee and manage all hot food preparation, cooking, and plating for buffet service, ensuring adherence to established recipes, portion sizes, and presentation standards</li> <li>Lead, train, and supervise kitchen staff, providing guidance on culinary techniques, food safety protocols, and performance expectations</li> <li>Maintain strict food safety and hygiene standards in compliance with local regulations and international best practices, including HACCP protocols</li> <li>Monitor food quality, temperature control, and inventory management to minimize waste and optimize resource utilization</li> <li>Plan and coordinate hot buffet menus in collaboration with the Executive Chef, considering seasonal ingredients and guest preferences</li> <li>Manage kitchen equipment maintenance and troubleshoot operational issues to ensure smooth service delivery</li> <li>Conduct regular quality control checks and implement corrective actions to maintain consistent food standards</li> <li>Coordinate with front-of-house staff to ensure seamless buffet service and guest satisfaction</li> <li>Maintain detailed records of food costs, inventory, and kitchen operations</li> <li>Foster a professional, organized, and safety-conscious kitchen environment</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Minimum 5 years of professional kitchen experience in a high-volume hospitality setting</li> <li>Minimum 2 years of experience in a sous chef or senior culinary supervisory role</li> <li>Proven expertise in hot food preparation, cooking techniques, and buffet service management</li> <li>Strong knowledge of food safety, sanitation standards, and HACCP certification</li> <li>Demonstrated leadership and team management skills with the ability to motivate and develop kitchen staff</li> <li>Excellent organizational and time management abilities in a fast-paced environment</li> <li>Proficiency in kitchen equipment operation and maintenance</li> <li>Strong attention to detail and commitment to quality control</li> <li>Knowledge of inventory management and food cost control</li> <li>Familiarity with kitchen management systems and POS systems (preferred)</li> <li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li> <li>Excellent communication and interpersonal skills</li> <li>Physical ability to stand for extended periods and work in a hot kitchen environment</li> </ul> <p><strong>Additional information:</strong></p> <p>Movenpick Cairo Media City</p></p><p></p>

<p>1.&nbsp;&nbsp;&nbsp; Prepare the execution plan of projects via phases based on the agreed time and to follow up the progress on a regular basis to ensure reaching the customer satisfaction.</p><p>2.&nbsp;&nbsp;&nbsp; Participate in the handover or kick off meeting between sales and installations department and responsible for the site preparations and follow up of site readiness.</p><p>3.&nbsp;&nbsp;&nbsp; Deliver the required tasks during the project phases and to support the site technicians in terms of supplying all needs to help the team to reach the desired targets.</p><p>4.&nbsp;&nbsp;&nbsp; Plan and organize the delivery and storage of materials and tools in the site to make sure installation phase is within the planned timeframe.</p><p>5.&nbsp;&nbsp;&nbsp; Deliver the required technical training to technicians to implement the projects works in a quality way and develop their skills to be able to manage and evaluate the performance of the team in the site.</p><p>6.&nbsp;&nbsp;&nbsp; Work with the team to solve all problems during the execution of projects in easier, timely, and effective way to smooth the business on regular basis.</p><p>7.&nbsp;&nbsp;&nbsp; Prepare all kinds of reports that support the project, which facilitates in evaluating the progress of the project completion phase and maintain the quality.</p><p>8.&nbsp;&nbsp;&nbsp; Follow up all the projects’ documentations and financial issues with the clients that might have any pending issues during the execution of the project due to client’s circumstances. This will back up the company from the point of conflicting with the clients.</p><p>9.&nbsp;&nbsp;&nbsp; Co-ordinate / communicate with other departments in terms of providing and exchange data / information …etc. that will support them in their activities and build a smooth relationship with all employees.</p><p><strong>Requirements</strong></p><p>1.&nbsp;&nbsp;&nbsp; University graduate in a related field (any Engineering field).</p><p>2.&nbsp;&nbsp;&nbsp; 2-4 years of experience in a related field.</p><p>3.&nbsp;&nbsp;&nbsp; Good team player, Dynamic, initiative and problem solver person.</p><p>4.&nbsp;&nbsp;&nbsp; Good communication and customer awareness skills.</p><p>5.&nbsp;&nbsp;&nbsp; Excellent Knowledge of Computer skills.</p><p>6.&nbsp;&nbsp;&nbsp; Excellent knowledge of Arabic / English languages (written &amp; spoken).</p><p>7.&nbsp;&nbsp;&nbsp; Must be mobile, the job will involve some traveling.</p>

<p><strong>Site Engineer</strong></p><p><strong>1. Job Overview:</strong></p><ul><li><p><strong>Job Title:</strong> Site Engineer</p></li><li><p><strong>Department:</strong> Project Management / Execution &amp; Quality Control</p></li><li><p><strong>Primary Objective:</strong> Direct supervision and on-site monitoring of internal architectural finishes (for residential buildings and apartments) as well as external site work (landscaping and general site infrastructure), ensuring execution adheres to the highest quality standards, specifications, priorities, and timelines.</p></li></ul><p><strong>2. Key Responsibilities &amp; Duties:</strong></p><p><strong>A. Supervision of Internal Finishes (Apartments &amp; Buildings):</strong></p><ul><li><p><strong>Inspection &amp; Monitoring:</strong> Continuously monitor and inspect the quality of internal finishes (plastering, painting, tiling/porcelain, false ceilings, visible carpentry and electrical fixtures, etc.) in residential apartments and buildings.</p></li><li><p><strong>Quality Control &amp; Assessment:</strong> Evaluate finishing quality (identifying acceptable work vs. non-conforming work) and detect any defects or execution variances immediately.</p></li><li><p><strong>Contractor &amp; Labor Direction:</strong> Directly guide contractors and workers on corrective actions, explicitly defining "what needs to be done and how to fix it" according to engineering specifications.</p></li><li><p><strong>Cleanliness:</strong> Supervise the cleanliness standards of finishes and work areas throughout the construction stages, ensuring a clean handover free of debris.</p></li></ul><p><strong>B. Supervision of General Site &amp; Landscaping:</strong></p><ul><li><p><strong>Monitoring External Elements:</strong> Oversee the execution and detailing of the general site, including:</p><ul><li><p><strong>Gardens &amp; Landscaping:</strong> Planted areas, green spaces, and irrigation systems.</p></li><li><p><strong>Roads &amp; Walkways:</strong> Sidewalks, interlocking tiles, asphalt, or concrete pathways.</p></li><li><p><strong>Stairs &amp; Outdoor Entrances:</strong> Main building entrances and staircases leading to the general site.</p></li></ul></li><li><p><strong>External Finishing Quality:</strong> Ensure the quality of facade finishes and general site elements meets technical standards and weather-resistance requirements.</p></li></ul><p><strong>C. Priority Management &amp; Planning:</strong></p><ul><li><p><strong>Determining Finishing Priorities:</strong> Establish and sequence work priorities on site (e.g., prioritizing ready-to-deliver buildings before moving to general site work, or scheduling floors and apartments based on delivery deadlines).</p></li><li><p><strong>Reporting:</strong> Submit regular reports to the Project Manager detailing completion rates, quality levels, site observations, and contractor performance.</p></li></ul><p><strong>3. Job Requirements:</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s Degree in Civil Engineering or Architecture.</p></li><li><p><strong>Experience:</strong> 3 to 6 years of experience in site supervision, specifically focusing on architectural finishes and general site works.</p></li><li><p><strong>Technical Skills:</strong></p><ul><li><p>Comprehensive knowledge of architectural finishing standards, specifications, common defects, and remedial solutions.</p></li><li><p>Ability to accurately read and interpret Shop Drawings.</p></li><li><p>Strong aesthetic and architectural eye to evaluate finishing quality (visual appearance and cleanliness).</p></li></ul></li><li><p><strong>Soft Skills:</strong></p><ul><li><p>Strong personality with the ability to direct workers and contractors firmly and professionally.</p></li><li><p>Excellent problem-solving and on-site decision-making skills.</p></li><li><p>Time management and priority-setting abilities under pressure</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

<p>The Egypt Makes Electronics (EME) aims to foster and develop the electronics industry (design and manufacturing) in Egypt. It embraces innovation projects and support programs, and offers services and incentives to scaleup eco-system with the objective of bringing value to Egyptian Electronics Industry by stimulating new investment, fostering R&amp;D-based for innovative electronics products and components, developing the capacity of human resources (Technical and Management), enabling electronics design houses and encouraging exports that put Egypt as regional hub for Electronics and Telecom Industries and world destination of choice for electronics design and innovation. The Program Manager (Enable Electronics Industry Design &amp; Innovation) is responsible for designing, managing, and executing national programs that strengthen Egypt s electronics Industry ecosystem, foster innovation, and accelerate commercialization of locally developed electronic technologies. The role focuses on enabling Egypt to become a world for electronics and semiconductor design, bridging academia, startups, industry, and global technology partners</p><p><strong>Job Accountabilities</strong></p><ul><li>Electronics Eco-System Development<ul><li>Develop and manage national programs supporting; Electronics design, Embedded systems development; Hardware innovation, AI hardware; etc.</li><li>Strengthen collaboration between universities, startups, and industry.</li></ul></li><li>Innovation Program Management<ul><li>Design and oversee the enablement programs for electronics design and innovation</li><li>Overseeing the operation of technology innovation labs</li><li>Maintaining technical aspects in development programs</li><li>Support conversion of university research into commercial products</li><li>Industry-sponsored design challenges</li></ul></li><li>Industry Collaboration and Partnerships<ul><li>Engage global electronics companies to Sponsor design programs, Establish joint labs, Mentor startups and Transfer technical know-how</li><li>Build partnerships between Egyptian design houses and international firms</li><li>Launch specialized training programs and align skill development with industry needs</li><li>Support Bilateral cooperation programs with different stakeholders</li></ul></li><li>Program Governance and Delivery EME Initiative<ul><li>Define program objectives, timelines, budgets, and KPIs.</li><li>Manage implementation across multiple executing partners.</li><li>Monitor performance and ensure achievement of strategic outcomes.</li><li>Prepare executive periodical progress reports.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>B.Sc. in Electronics / Computer Engineering / Electrical Engineering / Science of Technology or related degree</li><li>Master degree or MBA is a plus</li><li>+10 years or more experience in Electronics Industry Development</li><li>Good knowledge of Product Development Life Cycle</li><li>Good knowledge of financial and procurement practices.</li><li>+5 years in technological multi-programs management</li><li>Technical knowledge of technology transfer processes</li><li>Experience in maintaining the coordination with governmental agencies</li><li>Excellent communication and presentation skills.</li><li>Strong conflict resolution, negotiation and influential skills</li><li>Program Leadership and management skills.</li><li>Technical understanding with business mindset</li><li>Innovation ecosystem building.</li><li>Strategic and critical thinking.</li></ul>

<p><strong>Company Description</strong> AMAN Holding, one of Raya Holding subsidiaries, is a leading Egyptian fintech company that provides accessible financial solutions through smart technology. Since launching AMAN E-Payments in 2016, followed by AMAN for Consumer Finance and AMAN for Micro Finance in 2018, the company has grown rapidly across the financial services sector. AMAN is committed to financial inclusion, focusing on serving unbanked and underserved customers and supporting their diverse financial needs. The company offers a wide range of services, including electronic payments, non-banking financial services technology, and financing solutions for micro, small, and medium enterprises (MSMEs). Operating across all Egyptian governorates, AMAN digitizes financial processes to make them more efficient and accessible to individuals and businesses.</p><p></p><ul><li><p>Obtain and evaluate vendor quotations, including prices and terms and conditions, to ensure compliance with company procurement policies and purchasing requirements.</p></li><li><p>Negotiate pricing, commercial terms, delivery schedules, and service conditions with suppliers to secure the best value while maintaining quality standards.</p></li><li><p>Create and issue purchase orders and monitor their status to ensure timely execution and resolve procurement issues proactively.</p></li><li><p>Follow up on purchase order deliveries with suppliers to ensure materials are received within the required lead time.</p></li><li><p>Review supplier statements of account, verify them against received purchase orders, and submit validated documentation to the Finance Department for payment processing.</p></li><li><p>Negotiate supplier payment plans and commercial terms to optimize cash flow while maintaining strong vendor relationships.</p></li><li><p>Review vendor contracts and coordinate with the Legal Department to ensure contractual compliance and mitigate business risks.</p></li><li><p>Monitor accounts payable activities and coordinate with Finance to ensure timely supplier payments and maintain positive supplier relationships.</p></li><li><p>Collect and validate all costing documentation for received goods, calculate accruals for open purchase orders and pending costs, and submit the required information to the Finance Department to ensure accurate financial reporting.</p></li><li><p>Prepare and analyze procurement reports, including weekly purchase order status and actual versus target lead times, to monitor procurement performance and support continuous improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Supply Chain, Procurement, or a related field.</p></li><li><p>0–2 years of experience in Procurement or Purchasing.</p></li><li><p>Good negotiation and communication skills.</p></li><li><p>Good knowledge of procurement processes and supplier management.</p></li><li><p>Good organizational and follow-up skills.</p></li><li><p>Good command of English.</p></li><li><p>Good knowledge of MS Office, especially Excel.</p></li></ul><p></p>

<p>About the Role We are seeking an experienced E-Commerce Head of Operations to lead the end-to-end operational and business performance of our growing portfolio of e-commerce partners. This role owns the execution of business plans, operational excellence, profitability, and sustainable growth across multiple partner accounts. The ideal candidate is a strategic leader with strong commercial acumen, operational expertise, and a proven ability to scale e-commerce businesses. You will lead cross-functional teams, optimize processes, and ensure alignment across Commercial, Customer Experience, Technology, Marketing, and Operations to deliver exceptional business outcomes. Key Responsibilities Own the end-to-end operational and business performance of multiple e-commerce partner accounts. Lead the execution of annual business plans and growth strategies across all managed accounts. Drive GMV growth, profitability, and operational excellence while ensuring targets are achieved. Lead and develop a high-performing e-commerce organization, managing direct reports and cross-functional teams. Oversee business performance across commercial operations, customer experience, marketplaces, fulfillment, customer service, and technology. Review and align commercial calendars with Commercial Managers and E-Commerce Managers to maximize campaign effectiveness. Partner with Customer Experience and Technology teams to prioritize platform enhancements and digital initiatives that support business objectives. Drive operational efficiencies to improve cost per order, delivery performance, and customer satisfaction. Monitor key business metrics and prepare monthly and quarterly executive reports with performance insights and mitigation plans. Identify opportunities for operational improvements, automation, and scalable processes. Support the evaluation of new business opportunities and expansion initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Commerce, Engineering, Marketing, or a related field. 12+ years of experience in business operations, retail, commercial management, or operations leadership. 3 4+ years of dedicated experience leading e-commerce operations. Proven experience owning business performance, operational execution, and P&amp;L. Strong understanding of e-commerce operations, marketplaces, customer experience, fulfillment, and commercial planning. Experience leading large cross-functional teams and managing managers. Strong financial and analytical skills with experience managing KPIs and business performance. Excellent leadership, stakeholder management, and communication skills. Experience driving digital transformation, operational optimization, and business growth. Fluent in Arabic and English. Preferred Qualifications Entrepreneurial or startup experience. Experience within Fashion, Beauty, Grocery, or Retail industries. Experience working with marketplaces such as Amazon, Noon, Jumia, or similar platforms. Experience leading large operational organizations. Strong understanding of customer acquisition, retention, and digital commerce strategies.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an experienced E-Commerce Head of Operations to lead the end-to-end operational and business performance of our growing portfolio of e-commerce partners.<br> This role owns the execution of business plans, operational excellence, profitability, and sustainable growth across multiple partner accounts.<br> The ideal candidate is a strategic leader with strong commercial acumen, operational expertise, and a proven ability to scale e-commerce businesses.<br> You will lead cross-functional teams, optimize processes, and ensure alignment across Commercial, Customer Experience, Technology, Marketing, and Operations to deliver exceptional business outcomes.<br> Key Responsibilities Own the end-to-end operational and business performance of multiple e-commerce partner accounts.<br> Lead the execution of annual business plans and growth strategies across all managed accounts.<br> Drive GMV growth, profitability, and operational excellence while ensuring targets are achieved.<br> Lead and develop a high-performing e-commerce organization, managing direct reports and cross-functional teams.<br> Oversee business performance across commercial operations, customer experience, marketplaces, fulfillment, customer service, and technology.<br> Review and align commercial calendars with Commercial Managers and E-Commerce Managers to maximize campaign effectiveness.<br> Partner with Customer Experience and Technology teams to prioritize platform enhancements and digital initiatives that support business objectives.<br> Drive operational efficiencies to improve cost per order, delivery performance, and customer satisfaction.<br> Monitor key business metrics and prepare monthly and quarterly executive reports with performance insights and mitigation plans.<br> Identify opportunities for operational improvements, automation, and scalable processes.<br> Support the evaluation of new business opportunities and expansion initiatives.<br> Bachelor's degree in Business Administration, Commerce, Engineering, Marketing, or a related field.<br> 12+ years of experience in business operations, retail, commercial management, or operations leadership.<br> 3–4+ years of dedicated experience leading e-commerce operations.<br> Proven experience owning business performance, operational execution, and P&amp;L.<br> Strong understanding of e-commerce operations, marketplaces, customer experience, fulfillment, and commercial planning.<br> Experience leading large cross-functional teams and managing managers.<br> Strong financial and analytical skills with experience managing KPIs and business performance.<br> Excellent leadership, stakeholder management, and communication skills.<br> Experience driving digital transformation, operational optimization, and business growth.<br> Fluent in Arabic and English.<br> Preferred Qualifications Entrepreneurial or startup experience.<br> Experience within Fashion, Beauty, Grocery, or Retail industries.<br> Experience working with marketplaces such as Amazon, Noon, Jumia, or similar platforms.<br> Experience leading large operational organizations.<br> Strong understanding of customer acquisition, retention, and digital commerce strategies.<br></span> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest relations manager, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee guest services operations:</strong> Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience.</li> <li><strong>Monitor and elevate service:</strong> Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience.</li> <li><strong>Manage department administration:</strong> Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness.</li> <li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>