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Business Development Executive – Localization IndustryAbout the Role<p>We are looking for a motivated and results-driven <strong>Business Development Executive</strong> with proven experience in the <strong>localization and translation industry</strong> to join our growing team.</p><p>The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth through effective B2B sales strategies.</p><p>This role requires a proactive, target-oriented professional with excellent communication skills, strong industry knowledge, and the ability to leverage AI tools and CRM systems to enhance sales performance.</p>Key Responsibilities<ul><li>Identify and generate new business opportunities within the localization and language services industry.</li><li>Prospect and engage potential B2B clients through outbound calls, emails, LinkedIn, and business meetings.</li><li>Build and maintain strong, long-term relationships with prospective and existing clients.</li><li>Understand client requirements and recommend suitable translation, localization, and language solutions.</li><li>Manage the full sales pipeline, from lead generation and qualification to negotiation and deal closure.</li><li>Maintain accurate and up-to-date client information, sales activities, and opportunities in CRM systems.</li><li>Collaborate with internal teams to ensure smooth client onboarding and service delivery.</li><li>Leverage AI tools to improve prospecting, outreach personalization, sales research, and productivity.</li><li>Achieve and exceed monthly sales targets and contribute to overall business growth.</li></ul>Qualifications &amp; Requirements<ul><li><strong>2–3 years of experience</strong> in Business Development, B2B Sales, or Account Management, primarily within the <strong>localization or translation industry</strong>.</li><li><strong>Previous experience in the localization, translation, or B2B services industry is mandatory</strong>, with a strong preference for direct localization experience.</li><li>Proven ability to generate leads, develop business relationships, and close sales opportunities.</li><li>Strong communication, presentation, negotiation, and relationship-building skills.</li><li><strong>Excellent command of English</strong>, both written and spoken.</li><li>Proficiency in using <strong>sales CRM systems</strong> to manage leads, opportunities, and client interactions.</li><li>Good practical knowledge of <strong>AI tools</strong> and their applications in sales and business development.</li><li>Self-motivated, proactive, and results-oriented, with a strong ownership mindset.</li><li>Ability to work independently and thrive in a fast-paced, target-driven environment.</li></ul>What We're Looking For<p>A hands-on business development professional who understands the localization industry, knows how to approach potential clients, and can turn opportunities into long-term business relationships.</p><ul><li><strong>If you have a strong B2B sales background in localization, enjoy building client partnerships, and are passionate about achieving results, we'd love to hear from you!</strong></li></ul>

<p> <strong> Field Coordinator Cairo </strong> </p> <p><strong><br></strong></p><p> <strong> Purpose of the Job: </strong> </p> <p> The Field Coordinator (FC) is responsible for tracking the implementation of the Not Alone Program at the grassroots level. This includes monitoring program activities, ensuring compliance with Coptic Orphans' quality standards and policies, and coordinating with volunteer representatives to support program goals in Cairo Area ( Al - Salam, Sherouk city, Zagazig and Minia El Kamh). The FC serves as a key communication link with the Area Program Manager, providing timely updates and reporting. </p> <p> </p> <p><strong><br></strong></p><p> <strong> Essential Functions and Responsibilities: </strong> </p> <p> <strong>Monitoring and Implementation</strong> </p> <ul> <li> Conduct regular field visits to oversee program activities and ensure compliance with approved plans and policies. </li> <li> Review and determine the eligibility of nominated volunteer representatives and child participants. </li> <li> Facilitate orientations for newly nominated volunteer representatives. </li> <li> Monitor the work of volunteer representatives, providing guidance and feedback as necessary. </li> <li> Provide coaching and capacity-building support to volunteer representatives as part of ongoing performance monitoring and field support. </li> <li> Ensure proper program delivery within the allocated budget and program policies. </li> </ul> <p> <strong>Financial Compliance and Reporting</strong> </p> <ul> <li> Review and audit expense and needs assessment reports submitted by volunteer representatives, ensuring financial compliance. </li> <li> Conduct periodic financial spot-checks and report discrepancies to the Area Program Manager. </li> <li> Prepare and submit comprehensive monthly field reports covering activities, financials, and challenges. </li> </ul> <p> <strong>Administrative and Logistical Support</strong> </p> <ul> <li> Assist in planning and coordinating program events and logistics, including training workshops, meetings with representatives, participants, and mothers, as well as sponsor visits. </li> <li> Maintain up-to-date records of program activities, ensuring accuracy and compliance with reporting requirements. </li> <li> Follow up on administrative requests, including letters, pictures, and family reports for sponsors. </li> </ul> <p> </p> <p> <strong> Travel and Working requirements </strong> </p> <ul> <li> Travel may reach up to 80% of the time. </li> <li> Work involves frequent local travel within assigned program areas. </li> <li> Work environment includes field settings with walking, sitting, typing, using public transportation, and occasional lifting of materials. </li> <li> May require working outside official hours and on weekends as needed. </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor's degree in social sciences, development studies, or a related field. </li> <li> 1-3 years of experience in field coordination, community development, or project tracking. </li> <li> Experience working with the Coptic community is an asset. </li> <li> Basic proficiency in English, both written and spoken. </li> <li> Proficiency in Microsoft Office (Word, Excel, and PowerPoint). </li> <li> Good presentation and training skills. </li> <li> Ability to commute and travel between different sites in the assigned area. </li> <li> Ability to administer and utilize available resources to reach the program's goals. </li> <li> Ability to assess social situations and act tactfully and responsibly. </li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the role:</strong><br>Reporting to the Asset Management Manager, the Asset Risk &amp; Lifecycle Section Head leads lifecycle planning, renewal, obsolescence, whole-life cost, asset risk and criticality governance. The role translates approved reliability, condition and Asset Health evidence into long-term intervention, investment and risk-treatment recommendations without creating a separate asset-management strategy.</p><br><br> <br> <p><strong>Your responsibilities:</strong></p><br><br> <ul><li>Own the lifecycle and asset risk/criticality frameworks, methods, registers, review cycles and quality controls.</li><li>Integrate approved condition, Asset Health and reliability evidence into lifecycle implications, residual-life assessments, renewal timing and investment requirements.</li><li>Approve lifecycle plans, asset risk registers, criticality assessments, obsolescence priorities and risk treatments within delegated authority.</li><li>Govern medium- and long-term refurbishment, renewal and replacement forecasts and high-risk asset treatments.</li><li>Apply ISO 31000-aligned risk assessment, criticality, whole-life cost/options appraisal, scenario and sensitivity analysis, and residual-life confidence methods.</li><li>Trigger lifecycle and risk review following significant RCA findings, incidents, deterioration, modification or management of change.</li><li>Provide role-relevant inputs to the SAMP, Asset Management Committee, annual Asset Condition Assessment and NAT reporting.</li><li>During mobilization and handover, establish assumptions, criticality, the initial asset-risk register and forecasts, and review maintainability, obsolescence and critical-spares evidence.</li><li>Maintain risk treatments, lifecycle forecasts and investment priorities in steady state while Reliability retains technical RCA/RCM/FMEA and Asset Health ownership.</li></ul> <br> <p><strong>Your qualifications:&nbsp;</strong></p><br><br> <ul><li>Bachelor's degree in engineering or a relevant asset-management discipline; postgraduate study or professional accreditation is desirable.</li><li>Normally 10+ years of lifecycle, risk or asset-management experience, including 3+ years of multidisciplinary leadership in infrastructure or Facility/MEP environments.</li></ul> <ul><li>Strong knowledge of asset lifecycle planning, renewal forecasting, obsolescence and residual-life assessment.</li></ul> <ul><li>Demonstrated capability in asset risk, criticality, treatment planning and risk-based investment prioritization.</li><li>Experience with whole-life cost, options appraisal, scenario/sensitivity analysis and evidence-based decision support.</li><li>Working knowledge of ISO 55001, ISO 31000, ISO/TS 55010 and EN 16646.</li><li>Knowledge of ISO 41001 where relevant to Facility/MEP asset portfolios.</li><li>Working knowledge of EAM/CMMS lifecycle and risk attributes, registers and reports.</li><li>Strong stakeholder leadership and ability to integrate Engineering, Finance, Planning &amp; Logistics, Procurement and HSE inputs.</li><li>Clear understanding that Reliability owns technical reliability methods, Planning &amp; Logistics owns daily scheduling, and Maintenance Delivery owns execution.<br></li></ul><br> </div>

<strong>Company Description</strong> El Ezaby Pharmacy is Egypt’s leading provider of health and personal care products, growing from a single pharmacy in 1975 into a major nationwide healthcare corporation. With nearly 40 years of experience serving the Egyptian community, the group continues to expand its leadership across the region through a network of more than 350 branches and multiple warehouses. El Ezaby Pharmacy has redefined the pharmacy profession in Egypt by introducing innovative operating models and offering services such as home delivery, patient consultation, and health awareness initiatives. The company invests heavily in a dedicated development center, where highly qualified professionals train pharmacists and staff to operate in line with global standards. Team members are valued as trusted sources of advice and consultation, and are supported with continuous learning and professional growth opportunities.<br><strong>Role Description</strong> The Pharmacist role at El Ezaby Pharmacy is a full-time, on-site position based in Cairo, Egypt. The Pharmacist will dispense medications accurately, review prescriptions for appropriateness, and provide counseling to patients on proper medication use, side effects, and interactions. Daily responsibilities include maintaining accurate patient records, ensuring compliance with pharmacy regulations and internal policies, and monitoring inventory levels to support continuous product availability. The Pharmacist will collaborate with colleagues and healthcare providers, support health awareness initiatives, and contribute to a high standard of customer service. The role also involves participating in ongoing training and development programs to stay current with pharmaceutical best practices and company standards.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong clinical pharmacy knowledge, including pharmacology, drug interactions, dosage calculations, and patient counseling.</li><li>Candidates should possess skills in prescription review, medication dispensing accuracy, and adherence to safety and regulatory standards.</li><li>Candidates should possess excellent communication and interpersonal skills to engage with patients, colleagues, and healthcare providers in a respectful, clear, and supportive manner.</li><li>Candidates should possess customer service skills, including problem-solving, handling inquiries, and maintaining a professional and empathetic approach.</li><li>Candidates should possess organizational and time-management abilities to manage multiple tasks, maintain records, and support smooth pharmacy operations.</li><li>Candidates should possess proficiency with pharmacy systems and basic computer applications used for documentation, inventory, and reporting.</li><li>Relevant skills and qualifications include a Bachelor’s degree in Pharmacy or PharmD, a valid pharmacist license in Egypt, willingness to work shifts, and commitment to continuous professional development.</li></ul>

<p><strong>Day- to-day Operations</strong></p><ul><li><p>Handles the day-to-day operations of Supply planning &nbsp;to ensure that work processes are implemented as designed and comply with established policies, processes and procedures</p></li></ul><p>&nbsp;</p><ul><li><p>Day-to-day operations are consistent with established policies, processes and procedures</p></li></ul><ul><li><p>Implementing the NPDs(New Products Developments) activities within the innovation department with the alignment of deferent Bus in order to develop and deliver new products categories to the SFCf shelf.</p></li><li><p>Handle the prototype samples presentation of NPs with coordination with BUs and SMS team for the sake of qualitative/quantitative and consumer/customer researches</p></li><li><p>Handling customer trails in coordination with the SMS team to validate the prototype samples of NPs.</p></li></ul><ul><li><p>&nbsp;</p></li></ul><ul><li><p>Analysing/evaluating the consumer/customer research report released by SMS team for identifying the strength and weakness and way forward action.</p></li><li><p>Formalize and standardize the NPs specifications, recipes, ingredient lists, approved supplies and SOPs (standard Operating Procedures) of manufacturing new developed products.</p></li><li><p>&nbsp;Formulate the chemical, physical and instrumental analysis of new products development as required in order to validate/verify the NPs Samples.</p></li><li><p>Implement GLB (Good Laboratory Practices), Safety and security measures in the innovation central lab to ensure the system implementation and workability of central lab.&nbsp;</p></li></ul><ul><li><p>&nbsp;</p></li></ul><p><strong>Continuous Improvement</strong></p><ul><li><p>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement</p></li></ul><p>&nbsp;</p><ul><li><p>Number and quality of improvements are line with corporate expectations and implemented</p></li></ul><p>&nbsp;</p><p><strong>Reporting</strong></p><ul><li><p>Prepare reports timely and accurately to meet &nbsp;AICE and department requirements, policies and standards</p></li></ul><p>&nbsp;</p><ul><li><p>All reports are prepared timely and accurately and meet company policies and requirements</p></li></ul><p><strong>Health, Safety &amp; Environment</strong></p><ul><li><p>Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude</p></li></ul><p>&nbsp;</p><ul><li><p>Frequency of non-compliance with standards, local legislation and company policies on HSE</p></li><li><p>Frequency of safety incidents</p></li></ul><p><strong>Related Assignments</strong></p><ul><li><p>Perform other related duties or assignments as directed</p></li></ul><p>&nbsp;</p><ul><li><p>Line manager’s feedback</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Academic and professional qualifications:&nbsp;</strong></p><ul><li><p>Bachelor degree of Agriculture or Science (Chemistry/ Food Chemistry) Universities</p></li><li><p>Chemical/ food Chemical lab certificates are preferred</p></li></ul><p>&nbsp;</p><p><strong>Experience:&nbsp;</strong></p><ul><li><p>7-10 years of experience in the same field.</p></li><li><p>Minimum 5 years of experience in Oil &amp; Fat industries is preferable.</p></li><li><p>Located in District 5</p></li></ul><p></p>

<p> <strong>About the role:</strong> <br>Reporting to the Asset Management Manager, the Asset Risk &amp; Lifecycle Section Head leads lifecycle planning, renewal, obsolescence, whole-life cost, asset risk and criticality governance. The role translates approved reliability, condition and Asset Health evidence into long-term intervention, investment and risk-treatment recommendations without creating a separate asset-management strategy.</p> <p> </p> <p> <strong>Your responsibilities:</strong> </p> <ul> <li>Own the lifecycle and asset risk/criticality frameworks, methods, registers, review cycles and quality controls.</li> <li>Integrate approved condition, Asset Health and reliability evidence into lifecycle implications, residual-life assessments, renewal timing and investment requirements.</li> <li>Approve lifecycle plans, asset risk registers, criticality assessments, obsolescence priorities and risk treatments within delegated authority.</li> <li>Govern medium- and long-term refurbishment, renewal and replacement forecasts and high-risk asset treatments.</li> <li>Apply ISO 31000-aligned risk assessment, criticality, whole-life cost/options appraisal, scenario and sensitivity analysis, and residual-life confidence methods.</li> <li>Trigger lifecycle and risk review following significant RCA findings, incidents, deterioration, modification or management of change.</li> <li>Provide role-relevant inputs to the SAMP, Asset Management Committee, annual Asset Condition Assessment and NAT reporting.</li> <li>During mobilization and handover, establish assumptions, criticality, the initial asset-risk register and forecasts, and review maintainability, obsolescence and critical-spares evidence.</li> <li>Maintain risk treatments, lifecycle forecasts and investment priorities in steady state while Reliability retains technical RCA/RCM/FMEA and Asset Health ownership.</li> </ul> <p> </p> <p> <strong>Your qualifications: </strong> </p> <ul> <li>Strong knowledge of asset lifecycle planning, renewal forecasting, obsolescence and residual-life assessment.</li> </ul> <ul> <li>Demonstrated capability in asset risk, criticality, treatment planning and risk-based investment prioritization.</li> <li>Experience with whole-life cost, options appraisal, scenario/sensitivity analysis and evidence-based decision support.</li> <li>Working knowledge of ISO 55001, ISO 31000, ISO/TS 55010 and EN 16646.</li> <li>Knowledge of ISO 41001 where relevant to Facility/MEP asset portfolios.</li> <li>Working knowledge of EAM/CMMS lifecycle and risk attributes, registers and reports.</li> <li>Strong stakeholder leadership and ability to integrate Engineering, Finance, Planning &amp; Logistics, Procurement and HSE inputs.</li> <li>Clear understanding that Reliability owns technical reliability methods, Planning &amp; Logistics owns daily scheduling, and Maintenance Delivery owns execution.<br> <br> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in engineering or a relevant asset-management discipline; postgraduate study or professional accreditation is desirable.</li> <li>Normally 10+ years of lifecycle, risk or asset-management experience, including 3+ years of multidisciplinary leadership in infrastructure or Facility/MEP environments.</li> </ul>

<p><br>Since <strong>2018</strong>, we ve empowered over <strong>7 million users</strong> to take control of their financial futures with confidence.</p><ul><li> Own the performance, availability, scalability, and reliability of infrastructure and application environments, proactively identifying and addressing performance risks.</li><li> Design, improve, and maintain automated deployment pipelines and DevOps processes to enable reliable, efficient, and consistent application delivery.</li><li> Manage and optimize cloud resources and services, ensuring scalability, cost-effectiveness, security, and adherence to infrastructure best practices.</li><li> Develop and enhance internal tools, scripts, and automation solutions that improve infrastructure management, operational efficiency, and engineering productivity.</li><li> Lead the investigation and resolution of complex infrastructure and application issues, collaborating with Development and Operations teams to identify root causes and prevent recurrence.</li><li> Evaluate emerging DevOps technologies, tools, and practices and drive improvements to infrastructure, deployment, monitoring, and operational processes.</li><li> Maintain technical documentation covering infrastructure architecture, configurations, deployment processes, and operational procedures, while supporting knowledge sharing across the team.</li></ul><br><p> We care about your well-being from day one, whether you re a candidate or a team member, by actively fostering a culture of psychological safety where you feel respected, heard, and supported.</p><br><ul><li> <strong>Mental Well-being:</strong> We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces that encourage trust and transparency.</li><li> <strong>Physical Health:</strong> Stay active and energized with a gym allowance, healthy office snacks, and monthly consultations with a nutritionist.</li><li> <strong>Social Wellness:</strong> Build meaningful connections through team-building activities, engaging town halls, and collaborative workspaces that inspire innovation.</li><li> <strong>Financial Empowerment:</strong> Enjoy competitive salaries, pension plans, and exclusive employee discounts on our Circles to support your financial stability.</li><li> <strong>Growth Opportunities:</strong> Grow your career through workshops, internal mobility programs, and opportunities for learning and advancement.</li></ul><br><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li> 3 6 years in DevOps, platform engineering or SRE</li><li> End-to-end ownership of production Kubernetes (operations, upgrades, incidents not just deployments)</li><li> Strong infrastructure-as-code with Terraform and CI/CD pipeline design</li><li> GitOps in practice (Argo CD or Flux)</li><li> Solid scripting in Python and Bash, with the aptitude to grow into building internal tooling</li><li> Cloud platform depth</li><li> Demonstrated ownership: has built something other teams depend on and kept it running</li><li> Ability to set technical standards and drive priorities in a small team; mentoring experience</li><li> Preferred experience with Internal Developer Platform (IDP) tooling such as Backstage, Port, or similar custom-built platforms.</li><li> Preferred to have Helm/Kustomize, observability stacks.</li><li> Preferred to have experience in regulated or fintech environment.</li></ul><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo <br><strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.<br><strong>Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br>During your tenure, you will demonstrate your capabilities in the following areas:<br><ul><li>Oversee the planning and execution of learning initiatives, ensuring alignment with organizational goals and efficient use of resources.</li><li>Manage programme logistics, including scheduling, participant capacity, and facilitator coordination to ensure smooth delivery.</li><li>Monitor and control learning budgets.</li><li>Maintain accurate records and reporting related to learning compliance and professional development activities.</li><li>Collaborate with internal stakeholders to track and support continuous learning and development requirements.</li><li>Support the development and maintenance of a skilled facilitation network to meet diverse learning needs.</li></ul><br><strong>Leadership capabilities: </strong><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills </li><li>Understands how their daily work contributes to the priorities of the team and the business </li></ul><br><strong>Qualifications: </strong><br><ul><li>Minimum of 5 years' experience in managing learning programmes or operations</li><li>Proven experience in managing learning programmes or operations, preferably at an associate or senior level.</li><li>Strong organizational skills with the ability to manage multiple priorities and stakeholders</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS-Office (Word, Excel, PowerPoint)</li><li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</li></ul><br> </div>

<p>We are seeking a Business Intelligence &amp; Data Visualisation Analyst to design, develop and maintain reliable business intelligence solutions that turn complex commercial and operational data into clear, actionable insights. You will create robust data models, automated pipelines and effective visualisations while ensuring reporting accuracy, documentation quality and dependable refresh performance. The role sits within the AI &amp; Data Service Tower and supports portfolio planning and visualisation requirements.</p><p><b><br></b></p><p><b>What you’ll do</b></p><p>&nbsp;</p><p>Design, build and enhance Power BI dashboards and reports for commercial, trading and partner-performance stakeholders, including senior-management audiences.</p><p>Develop, optimise and maintain SQL and BigQuery data transformations, semantic models and data-quality controls that enable accurate and timely reporting.</p><p>Manage the complete dashboard lifecycle, including requirements gathering, solution design, testing, deployment, refresh monitoring, issue resolution and controlled change.</p><p>Translate business questions into clear measures, visualisations and commentary.</p><p>Review inconsistent reporting definitions and help establish one trusted view of performance.</p><p>Maintain clear technical and business documentation and support effective knowledge transfer.</p><p>Collaborate with data owners and stakeholders to manage access, governance and delivery priorities.</p><p>Help ensure dashboards and enhancements are delivered according to agreed requirements and schedules.</p><p>Monitor reporting accuracy, refresh reliability and data-quality issues against agreed service expectations</p><p><b><br></b></p><p><b>Who you are</b></p><p>&nbsp;</p><p>You have strong practical experience with Power BI, including DAX, Power Query, dimensional data modelling, security and performance optimisation.</p><p>You have advanced SQL capability and practical experience with cloud data platforms, preferably Google BigQuery or an equivalent technology.</p><p>You can validate complex datasets, investigate reporting issues and explain findings clearly to technical and non-technical audiences.</p><p>You are experienced in stakeholder engagement, requirements gathering and business communication.</p><p>You demonstrate ownership, attention to detail and the ability to manage competing priorities while maintaining quality and documentation standards.</p><p>You hold a bachelor’s degree, or have equivalent experience, in data analytics, computer science, engineering, information systems or a related discipline.</p><p>You have at least three years of relevant experience in business intelligence, data analysis or reporting development.</p><p>You have delivered production Power BI solutions and can demonstrate advanced use of DAX, Power Query and dimensional data modelling.</p><p>You have professional SQL development experience, including complex transformations, query optimisation and data validation.</p><p>You are fluent in written and spoken English, with effective presentation and business-writing skills.</p><p>Experience with Git, Azure DevOps or Jira, APIs, Python, and telecommunications or business-to-business data is desirable</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Envision Employment Solutions is currently looking for a Card &amp; Payment Operations Head for one of our partners, a leading Digital Bank! THE ROLE You make sure the money moves and the numbers add up. Every card issued, every payment processed, every remittance, settlement, dispute, and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. You bring the experience to run it at scale, hold internal teams and vendors to the standard, and keep every transaction aligned with card scheme rules and regulatory obligations. In a bank built for everyday money, you own the machinery that must work every single time. WHAT YOU LL DO Oversee card operations, including card issuance, settlements, lifecycle management, and customer request fulfilment Manage payment operations, including transaction processing, remittances, exception handling, reconciliation, settlements, and payment recovery Supervise and support card and payment operations, ensuring internal teams and vendors adhere to SLAs, procedures, and quality standards Monitor operational performance, investigate root causes of recurring issues, and implement corrective actions Ensure compliance with card scheme rules, payment network requirements, regulatory obligations, and internal controls Review and approve escalated operational cases, including high-risk, fraud-related, or customer-impacting incidents Coordinate with technology, fraud, compliance, and external partners to resolve operational issues and support service delivery Drive process improvements, automation initiatives, and operational reporting to enhance efficiency and customer experience Manage and develop the L1 Operations team</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR 12+ years in card and payment operations within a banking background Strong experience in payments, remittances, and transfers Strong knowledge of card scheme rules (Visa, Mastercard, EBC) Hands-on experience with settlements, with strong operational risk awareness and a control mindset Experience managing chargeback and dispute resolution processes Familiarity with core banking and card management systems YOU LL THRIVE HERE IF YOU You believe an operation that works quietly every time beats one that impresses when it is watched You d rather fix the root cause of a recurring exception than reconcile it again next month You read a scheme rule as an operational control, not a formality You hold vendors to their SLAs the same way you hold your own team You feel a failed transaction the way the customer does</p>

<p><b>JOB SUMMARY</b> The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.</p><p>Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p><p>Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country ​</li><li>Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex​</li><li>Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members​</li><li>Plans and co-ordinates the Run@rate, reports on the findings and drives the implementation of corrective actions on time​</li><li>Monitors &amp; reports on the Ramp up and KPIs (plant related P&amp;L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions​</li><li>Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment.</li><li>Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis ​</li></ul><br><br>Qualifications and Experience<ul><li>Bachelor's degree in Engineering is required,&nbsp;Project Management Professional (PMP) certification is a&nbsp;high advantage</li><li>Minimum of 5-7 years of experience as a Project Manager, with at least 2 years in a leadership role, preferably within the Automotive or Manufacturing Industries</li><li>Exceptional communication skills, stakeholder management abilities, and advanced problem-solving capabilities are essential</li><li>Demonstrated proficiency in the English language, both written and verbal</li><li>Advanced proficiency in Microsoft Office&nbsp;is mandatory</li></ul><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>

<p><strong>Company Description</strong> Gh Lighting is a growing lighting manufacturer based in 10th of Ramadan City, specializing in a wide range of products including poles, spotlights, panels, profiles, track lights, chandeliers, wall lights, triproof, and ceiling lights. The company serves commercial, construction, and industrial projects, supported by a skilled technical team that designs and manufactures its own molds. Gh Lighting is committed to combining modern design with high efficiency, ensuring all products meet safety and industry standards. The company culture emphasizes quality, commitment, and innovation, offering team members the opportunity to contribute to technically advanced and aesthetically refined lighting solutions. Joining Gh Lighting provides exposure to diverse projects and the chance to grow within a dynamic, quality-driven environment.</p><p><strong>Role Description</strong> The Lighting Sales Specialist is a full-time, on-site role located in 10th of Ramadan City. The specialist will actively identify and pursue sales opportunities with commercial, construction, and industrial clients, presenting tailored lighting solutions that align with project requirements and industry standards. Day-to-day responsibilities include building and maintaining client relationships, preparing and delivering product presentations and technical quotations, coordinating with the technical team to ensure accurate specifications, and following up on leads and inquiries through site visits, calls, and meetings. The role also involves monitoring market trends, supporting pricing and negotiation, and maintaining accurate records of sales activities in CRM or reporting tools. The Lighting Sales Specialist will collaborate closely with internal teams to ensure timely delivery, after-sales support, and high customer satisfaction.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong sales and business development skills, including lead generation, client relationship management, and negotiation.</li><li>Knowledge of lighting products and solutions, with the ability to understand technical specifications and match them to project needs.</li><li>Effective communication and presentation skills, with the ability to explain technical concepts clearly to clients and stakeholders.</li><li>Organizational and time-management skills to handle multiple clients, proposals, and follow-ups efficiently.</li><li>Basic proficiency in office and CRM software for preparing quotations, reporting, and tracking sales activities.</li><li>Prior experience in lighting, electrical, construction, or related industries is highly beneficial.</li><li>Ability to work on-site, conduct field visits, and collaborate closely with technical and production teams.</li><li>Diploma or degree in Business, Engineering, or a related field is preferred, or equivalent practical experience.</li><li>Commitment to quality, customer service, and adherence to safety and industry standards.</li></ul>

<p>Our ideal candidate is a seasoned professional who thrives on innovation and challenges. He/she has&nbsp;a passion for creating cutting-edge software solutions using the latest technologies in cloud-native platforms, microservices, and DevOps practices. With a solid technical foundation, the ideal candidate is&nbsp;not only adept at coding and system design but is also a communicator capable of presenting complex solutions clearly and persuasively. Ultimately as&nbsp;a natural leader, you inspire your team, foster a collaborative environment, and drive projects to successful completion.&nbsp;<br><br></p><strong>Responsibilities<br><br></strong><ul> <li>Design, develop, and maintain scalable and resilient cloud-native platforms and applications.&nbsp;</li> <li>Implement robust full-stack architectures that seamlessly integrate frontend frameworks with backend services</li> <li>Adopt and promote Agile and DevOps practices such as CI/CD and Test-Driven Development (TDD) within the development lifecycle</li> <li>Advises others and assumes a technical leadership role in support of the solution construction, implementation, and system integration</li> <li>Provide technical advice to project managers and give technical direction to team members</li> <li>Bring forward and escalate issues that jeopardize the success of the project</li> <li>Documents developed software programs</li> <li>Participates in system analysis and design</li> <li>Participates in project estimation and planning</li> <li>Conducts customer training</li> <li>Investigates introduces, advises and educates others on tools, technologies, and methodologies</li> <li>Compares and articulates alternative approaches to a design and implements technical solutions that meet initial requirements</li> <li>Mentors and assists other team members</li> <li>Ensures all programs are developed to schedule and meet the required standards</li> <li>Participate in developing policies and standards for software construction</li> <br><br><br><br></ul><strong>Requirements<br><br></strong><ul> <li>Bachelor of Computer Science/ Engineering is a must</li> <li>Minimum of 5 years of experience as a software engineer with substantial exposure to cloud-native and full-stack development</li> <li>Proficient in backend development using Java, Spring or Quarkus, and frontend technologies like Angular and React</li> <li>Experienced with Kafka is a plus and capable of integrating multiple data sources, APIs and databases into a cohesive and efficient system</li> <li>Strong grasp of SQL and NoSQL DB like MongoDB, including performance tuning and schema design</li> <li>Practised DevOps methodologies, particularly CI/CD and test automation, to enhance software quality and delivery speed</li> <li>Excellent problem-solving abilities and a strong team player with a track record of working in an agile development environment</li> <li>Excellent communication skills for internal and external communication</li></ul>

<strong>Company Description</strong> Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 languages. The company has delivery centers in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering inbound, outbound, back office, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services. Xceed has been repeatedly recognized in IAOP’s Best Global Outsourcing 100 and Impact Sourcing Champions Index, as well as regional and global awards for CSR, sustainability, diversity, equity, inclusion, and customer experience. The organization maintains robust quality, security, and continuity standards through multiple ISO certifications and COPC accreditation. Applicants will join a growth-oriented company that invests in people development and provides structured career and skill paths.<br><strong>Role Description</strong> The Application Developer Senior Supervisor (.NET &amp; AI LLM) is a full-time, on-site role based in Cairo. This role oversees the design, development, and maintenance of enterprise applications using .NET technologies, ensuring high performance, scalability, and reliability. The supervisor leads a team of developers, allocates tasks, reviews code, and enforces best practices in software engineering, security, and documentation. Day-to-day responsibilities include integrating AI Large Language Model (LLM) capabilities into existing and new applications, collaborating with architecture and business teams to translate requirements into technical solutions, and managing end-to-end application lifecycle from planning through deployment and support. The role also involves coordinating with database and infrastructure teams, troubleshooting complex issues, mentoring team members, and contributing to continuous improvement of development processes and standards.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong skills in Software Development and Programming, with solid experience in .NET (C#, ASP.NET, .NET Core) and related frameworks.</li><li>Candidates should possess practical experience working with Databases, including relational database design, optimization, and query development (e.g., SQL Server).</li><li>Candidates should possess front-end skills such as Cascading Style Sheets (CSS), along with familiarity with modern web UI frameworks and responsive design principles.</li><li>Candidates should possess Integration skills, including designing and implementing APIs, microservices, and secure integration with third-party systems and AI LLM services.</li><li>Minimum of 6 years of professional experience in application development, including leading or supervising development teams.</li><li>Hands-on experience implementing and consuming AI/ML or LLM-based solutions (e.g., prompt engineering, model integration, performance tuning) is highly beneficial.</li><li>Strong understanding of software architecture, design patterns, DevOps practices, version control (e.g., Git), and CI/CD pipelines.</li></ul>

<p><strong>Department</strong>&nbsp;</p><p>Digital Manufacturing Solutions&nbsp;</p><p><strong>Job Summary</strong>&nbsp;</p><p>The Digital Manufacturing Consultant is responsible for implementing, configuring, and supporting Siemens Digital Industries Software solutions, primarily Teamcenter and Opcenter, to enable customers' digital manufacturing transformation. The role works closely with engineering, production, quality, and IT teams to analyze manufacturing processes, design digital solutions, lead implementation activities, and ensure successful project delivery.&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong>&nbsp;</p><p><strong>Manufacturing Consulting</strong>&nbsp;</p><ul><li><p>Analyze manufacturing and engineering business processes.&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct customer workshops and process assessments.&nbsp;&nbsp;</p></li></ul><ul><li><p>Identify digital transformation opportunities.&nbsp;&nbsp;</p></li></ul><ul><li><p>Recommend industry best practices.&nbsp;&nbsp;</p></li></ul><ul><li><p>Prepare functional solution designs.&nbsp;&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Teamcenter Implementation</strong>&nbsp;</p><ul><li><p>Configure Teamcenter according to customer requirements.&nbsp;&nbsp;</p></li></ul><ul><li><p>Support data migration and system integration.&nbsp;&nbsp;</p></li></ul><ul><li><p>Configure workflows and business rules.&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct functional testing and validation.&nbsp;&nbsp;</p></li></ul><ul><li><p>Support production deployment and Go-Live.&nbsp;&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Opcenter (MES) Consulting</strong>&nbsp;</p><ul><li><p>Implement Siemens Opcenter solutions.&nbsp;&nbsp;</p></li></ul><ul><li><p>Configure manufacturing execution processes.&nbsp;&nbsp;</p></li></ul><ul><li><p>Support production scheduling and execution.&nbsp;&nbsp;</p></li></ul><ul><li><p>Integrate shop-floor equipment where applicable.&nbsp;&nbsp;</p></li></ul><ul><li><p>Optimize manufacturing workflows.&nbsp;&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Customer Engagement</strong>&nbsp;</p><ul><li><p>Act as the primary functional consultant.&nbsp;&nbsp;</p></li></ul><ul><li><p>Facilitate design workshops.&nbsp;&nbsp;</p></li></ul><ul><li><p>Prepare customer documentation.&nbsp;&nbsp;</p></li></ul><ul><li><p>Deliver administrator and end-user training.&nbsp;&nbsp;</p></li></ul><ul><li><p>Provide post-Go-Live support.&nbsp;&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Continuous Improvement</strong>&nbsp;</p><ul><li><p>Recommend process optimization opportunities.&nbsp;&nbsp;</p></li></ul><ul><li><p>Identify additional solution opportunities.&nbsp;&nbsp;</p></li></ul><ul><li><p>Maintain implementation standards.&nbsp;&nbsp;</p></li></ul><ul><li><p>Share lessons learned with the consulting team.&nbsp;&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong>&nbsp;</p><ul><li><p>Bachelor's Degree in Automation Engineering,, Industrial Engineering, Computer Engineering, or equivalent.&nbsp;&nbsp;</p></li></ul><ul><li><p>Around <strong>one year of experience</strong> implementing manufacturing software solutions.&nbsp;&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Technical Skills</strong>&nbsp;</p><p><strong>Siemens Solutions</strong>&nbsp;</p><ul><li><p>Siemens Teamcenter&nbsp;&nbsp;</p></li></ul><ul><li><p>Siemens Opcenter MES&nbsp;&nbsp;</p></li></ul><ul><li><p>Manufacturing Execution Systems (MES)&nbsp;&nbsp;</p></li></ul><ul><li><p>Product Lifecycle Management (PLM)&nbsp;&nbsp;</p></li></ul><p><strong>Manufacturing Knowledge</strong>&nbsp;</p><ul><li><p>Manufacturing Operations&nbsp;&nbsp;</p></li></ul><ul><li><p>Production Planning&nbsp;&nbsp;</p></li></ul><ul><li><p>Shop Floor Processes&nbsp;&nbsp;</p></li></ul><ul><li><p>Quality Management&nbsp;&nbsp;</p></li></ul><ul><li><p>Manufacturing KPIs&nbsp;&nbsp;</p></li></ul><p><strong>Technical Skills</strong>&nbsp;</p><ul><li><p>Fundamental Computer networking&nbsp;&nbsp;</p></li></ul><ul><li><p>C# .Net, SQL&nbsp;&nbsp;</p></li></ul><ul><li><p>Fundamental PLC programming&nbsp;&nbsp;</p></li></ul><ul><li><p>REST APIs (preferred)&nbsp;&nbsp;</p></li></ul><p><strong>Soft Skills</strong>&nbsp;</p><ul><li><p>Customer Consulting&nbsp;&nbsp;</p></li></ul><ul><li><p>Business Process Analysis&nbsp;&nbsp;</p></li></ul><ul><li><p>Communication&nbsp;&nbsp;</p></li></ul><ul><li><p>Workshop Facilitation&nbsp;&nbsp;</p></li></ul><ul><li><p>Presentation Skills&nbsp;&nbsp;</p></li></ul><ul><li><p>Problem Solving&nbsp;&nbsp;</p></li></ul><ul><li><p>Teamwork&nbsp;&nbsp;</p></li></ul><p>&nbsp;</p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Supervise front office team:</strong> Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery.</li> <li><strong>Lead day-to-day team operations:</strong> Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in-the-moment feedback.</li> <li><strong>Lead guest issue resolution:</strong> Respond to guest inquiries and concerns directly while supporting team members in handling complex or escalated issues.</li> <li><strong>Manage lobby flow:</strong> Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency.</li> <li><strong>Manage special projects:</strong> Lead department initiatives or ad-hoc assignments.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>Job descriptionCompany Introduction:MAX 360 is a US Engineering, Consulting, and Outsourcing firm that provides specialized professional services to clients in the Architecture, Engineering, and Construction (AEC) industries worldwide. Our expertise spans BIM, Virtual Design &amp; Construction (VDC), Quantity Surveying, CAD Drafting, and Engineering Support Services. By leveraging advanced technologies and industry knowledge, MAX360 supports clients in delivering projects with greater efficiency, accuracy, and innovation.</p><p>Job Description:We are seeking a motivated and detail-driven Structural Steel Technical Office Engineer with proven expertise in steel structure detailing and modeling. This role offers the opportunity to work on high-profile international projects, applying advanced BIM and Virtual Design &amp; Construction (VDC) workflows to achieve technical excellence and cross-discipline coordination. The ideal candidate is passionate about precision, thrives in a collaborative environment, and is eager to develop within a global engineering team.</p><p>Key Responsibilities:· Develop and review structural steel shop drawings, detailing drawings, and coordination drawings using AutoCAD, Advance Steel, and Revit with accuracy and clarity.· Apply BIM and VDC workflows to enhance multidisciplinary coordination, reduce conflicts, and improve overall project delivery efficiency.· Coordinate effectively with civil, mechanical, electrical, and architectural teams to resolve technical discrepancies.· Perform quantity takeoffs, prepare Bills of Materials, and ensure accurate material estimation based on project specifications.· Draft and manage Requests for Information (RFIs) to address unclear, missing, or conflicting technical details.· Deliver comprehensive as-built drawings and documentation at project handover.</p><p>Qualifications:· 2–4 years of experience in a structural technical office role with a focus on steel structures.· Proficiency in AutoCAD and Revit is essential (minimum 1 year of hands-on experience).· Experience using Advance Steel is a strong plus.· Strong English communication skills for effective collaboration with international clients.· Excellent attention to detail, organization, and analytical abilities.· Proven ability to interpret and analyze complex construction and structural drawings.· Previous involvement in U.S.-based projects is advantageous.</p><p>Preferred Qualifications:· Familiarity with U.S. construction standards and practices.· Versatility to handle diverse project types (residential, commercial, industrial, institutional).· Demonstrated proactive problem-solving and adaptability.· Experience mentoring or supporting junior engineers/drafters.· In-depth understanding of BIM coordination processes and LOD standards.</p><p>What We Offer:· Competitive salary tailored to skills and experience.· Flexible working hours and work-from-home policy.· Private medical insurance coverage.· Involvement in diverse, high-profile international projects.· A collaborative, flexible, and innovation-driven workplace.· Opportunities for continuous professional development and training.· A supportive culture that values growth, teamwork, and creativity</p>

We are seeking a full-time <strong>Operations Manager</strong> to oversee the operational management of a major mixed-use commercial development within our Property and Facilities Management team. Based in West Cairo, this role will involve regular travel across Egypt and occasional regional travel, so flexibility and a proactive approach are essential.<br><br>The successful candidate will have a proven track record in managing shopping malls and mixed-use developments and will be responsible for the day-to-day operations of one of the largest commercial schemes in West Cairo, ensuring high standards of operational performance and service delivery.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Coordinate and manage all operational subcontractors, including security, cleaning, HSE, pest control, landscaping, and other service providers.</li><li>Collaborate with other departments, including Finance, Marketing, Technical, Tenant Relations, and RDD.</li><li>Liaise with tenants to manage their ongoing operational and technical requests.</li><li>Manage the operational service charge budget and provide recommendations for improvements.</li><li>Provide operational data and analysis as required by the Department Head.</li><li>Manage the handover of units and building systems to and from tenants, contractors, and other users.</li><li>Oversee all ongoing operational issues to ensure the smooth and continuous operation of the property.</li><li>Monitor and ensure tenants' compliance with the terms of their leases, including permitted use, building regulations, repair and maintenance obligations, and health and safety requirements.</li><li>Manage and resolve tenants' operational complaints.</li><li>Ensure third-party contractors fulfil their contractual obligations to maintain smooth operations and timely repairs.</li><li>Monitor and control contractors' working practices across the property.</li><li>Manage the tendering and re-tendering of operational service contracts as required.<br><br></li></ul><strong>Skills, Knowledge And Experience<br><br></strong><ul><li>Bachelor's degree in a relevant discipline.</li><li>Minimum of 4–5 years' experience in Facilities Management or Operations, with previous experience in shopping centres considered an advantage.</li><li>Strong knowledge of property operations, subcontractor management, and service charge budgeting.</li><li>Solid understanding of tenant relations, lease compliance, and health and safety regulations.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Proven ability to manage contractors, monitor performance, and ensure the smooth day-to-day operation of a property.<br><br></li></ul>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.

<strong>Job Title<br><br></strong>German Premium Service Consultant | New Cairo<br><br><strong>Job Description<br><br></strong>Join Concentrix Today as a German Premium Service Consultant!<br><br><strong>Job Overview<br><br></strong>The Premium Service Consultant – German position provides high-quality customer support through inbound and outbound calls, emails, and chats.<br><br>The role requires professionalism, problem-solving skills, and the ability to handle customer inquiries and requests with accuracy and confidence.<br><br>This role is ideal for customer-focused professionals with strong German and English skills and previous customer service experience.<br><br><strong>Location</strong>: The 5th Settlement<br><br><strong>Salary</strong>: EGP 53,051 Monthly Gross Salary.<br><br><strong>In This Role, You'll<br><br></strong><ul><li>Deliver exceptional customer support through phone, email, and chat channels in German. </li><li>Handle customer inquiries, requests, complaints, and follow-ups efficiently. </li><li>Provide accurate information and solutions while ensuring customer satisfaction. </li><li>Document all customer interactions accurately in the system. </li><li>Identify and escalate complex issues to the relevant teams when needed. </li><li>Maintain high service standards and meet contractual KPIs. <br><br></li></ul><strong>Essential Functions / Core Responsibilities<br><br></strong><ul><li>Ensure service delivery meets all contractual Key Performance Indicators (KPIs). </li><li>Demonstrate empathy, active listening, and strong problem-solving in every interaction. </li><li>Follow company processes and guidelines to resolve customer issues. </li><li>Maintain accurate documentation and account records. </li><li>Stay up to date with product/service knowledge, policies, and procedures. <br><br></li></ul>Candidate Profile<br><br>Mandatory Requirements<br><br><ul><li>Plus 1 year of experience in customer service. </li><li>C1 German proficiency – A Must. </li><li>B2 English proficiency. </li><li>Excellent communication skills, both written and verbal. </li><li>Ability to work rotational shifts and willing to work from The 5th Settlement site.</li><li>Must be flexible and available to work night and overnight shifts. This vacancy is primarily based on night/overnight schedules <br><br></li></ul><strong>Preferred Skills &amp; Experience<br><br></strong><ul><li>Experience in a premium/white-glove customer service environment. </li><li>Strong attention to detail and accuracy. </li><li>Excellent problem-solving and analytical skills. </li><li>Ability to multitask in a fast-paced environment. </li><li>Customer-centric mindset with strong interpersonal skills. <br><br></li></ul>What We Offer<br><br><ul><li>Competitive Salary Package: EGP 53,051 gross/month </li><li>Transportation Provided </li><li>Medical &amp; Social Insurance </li><li>Fast-Track Career Growth Opportunities </li><li>Professional Development &amp; Continuous Learning </li><li>Dynamic and Supportive Work Environment <br><br></li></ul>Disclaimer<br><br>The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role.<br><br>Concentrix is an equal-opportunity employer and considers all qualified applicants based on business needs and role requirements.