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<p>We are seeking skilled Service Delivery Engineer to lead the Database practice specialized in AWS. As an experienced SDE you will be responsible for implementing and delivering cloud solutions for our clients. You will be responsible for translating the requirements, as defined in the Statement of Work, into a functioning solution Assist in the design, configuration, implementation, and support of database solutions on AWS</p><p>Providing Level 2 and Level 3 support on database related operational and configuration issues</p><p>Develop, define, and maintain standards and supporting documentation while adhering to best practices</p><p>Work both independently and collaboratively with other Zero&amp;One and client team members when required</p><p>Demonstrate strong problem-solving skills, excellent judgement, and possess a passion for continuous learning</p><p>Deliver innovative solutions in diverse environment with shifting priorities, wearing many hats all while driving projects and tasks to completion</p><p>Transition existing workloads to the cloud where possible</p><p>Research emerging technologies and concepts and make recommendations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 7+ years of experience in designing and maintaining databases (relational and non-relational)</li><li>Experience of relational database operations (locking, consistency, serialization, recovery paths etc )</li><li>Knowledge of scripting languages such as shell/python and procedural language such as PL/SQL, T-SQL etc )</li><li>Experience working with MySQL, Postgres, SQL, Oracle, DynamoDB, Aurora DBs</li><li>Database tuning</li><li>Creating clusters and sharding</li><li>Preferable to have experience in MongoDB Atlas</li><li>Required certifications: AWS Database Specialty</li><li>Desirable certifications</li></ul>

<p>We are seeking skilled Service Delivery Engineer specialized in AWS. As an experienced SDE you will be responsible for implementing and delivering cloud solutions for our clients. You will be responsible for translating the requirements, as defined in the Statement of Work, into a functioning solution. Assist in the design, configuration, implementation, and support of Microsoft based solutions on AWS. Develop, define, and maintain standards and supporting documentation while adhering to best practices. Work both independently and collaboratively with other Zero&amp;One and client team members when required. Demonstrate strong problem-solving skills, excellent judgement, and possess a passion for continuous learning. Deliver innovative solutions in diverse environment with shifting priorities, wearing many hats all while driving projects and tasks to completion. Transition existing workloads to the cloud where possible. Research emerging technologies and concepts and make recommendations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 5 years of experience in designing and implementing solutions in AWS</li><li>At least 2 years of experience working with Microsoft Azure and Microsoft 365 in a hybrid environment</li><li>Azure AD, storage, and compute including Storage Account, Virtual Machines, Virtual Desktop, Backup, Automation, and Functions</li><li>Azure identity management including SSO (SAML), OAuth, MFA, RBAC, PIM, conditional access, monitoring / alerting, device registration, identity protection, and hybrid identity management / AD connect</li><li>Familiarity with Microsoft migrations onto AWS</li><li>Knowledge of networking, routing, and firewall concepts</li><li>Scripting abilities (PowerShell, Python, etc.)</li><li>Azure and AWS certifications are a plus</li></ul>

<p><strong>Job description</strong></p><p></p><p>We are seeking a motivated <strong>Ceramic Applications Specialist</strong> to join our team. The role combines office and field work, supporting customers in the ceramic industry through product promotion, technical coordination, and business development.&nbsp;</p><p></p><p><strong>Key Responsibilities:</strong></p><p></p><ul><li><p>Develop and maintain strong relationships with customers, providing continuous support and ensuring long-term satisfaction and business growth.</p></li><li><p>Provide technical guidance on ceramic products, materials, and applications to help customers achieve the best performance and results.</p></li><li><p>Visit customer sites to support product trials, application processes, troubleshooting, and process improvement activities.</p></li><li><p>Understand customer requirements and recommend suitable ceramic solutions based on their production needs and applications.</p></li><li><p>Support commercial activities by preparing quotations, following up on orders, and ensuring smooth communication throughout the customer journey.</p></li><li><p>Coordinate with internal departments to ensure efficient product delivery, technical support, and timely resolution of customer inquiries.</p></li><li><p>Conduct product presentations, demonstrations, and application training sessions for customers when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor's degree in <strong>Applied Arts (Ceramics)</strong>.</p></li><li><p>Excellent communication and relationship-building skills, with the ability to engage effectively with customers and collaborate with internal stakeholders.</p></li><li><p>Strong analytical mindset and attention to detail, enabling accurate assessment of customer requirements and ceramic product applications.</p></li><li><p>Passion for ceramics, creativity, and a proactive approach to learning and problem-solving.</p></li><li><p>Team player with a high level of professionalism, initiative, and adaptability.</p></li><li><p>Fresh graduates and junior professionals are encouraged to apply.</p></li></ul><ul><li><p>Proficiency in English at <strong>B2 level or above</strong>.</p></li></ul><p></p>

<ul><li><p><strong>Provide technical expertise and deeply understand IT products and solutions to offer accurate recommendations tailored to client needs.</strong></p></li><li><p><strong>Engage with clients to identify their business requirements through discovery calls and meetings.</strong></p></li><li><p><strong>Deliver compelling technical presentations and product demonstrations to showcase how the solutions can address client challenges.</strong></p></li><li><p><strong>Respond to product inquiries, clarify technical aspects, and offer expert advice to build strong client relationships.</strong></p></li><li><p><strong>Collaborate with the sales team to assess the technical feasibility of sales opportunities and contribute to proposals and RFP responses.</strong></p></li><li><p><strong>Address technical objections and provide support to help close sales effectively.</strong></p></li><li><p><strong>Offer technical support during the presales phase and manage integrations to ensure solutions meet client expectations.</strong></p></li><li><p><strong>Ensure that security measures are properly implemented in the proposed solutions.</strong></p></li><li><p><strong>Stay updated with the latest industry trends, products, and technologies to improve knowledge and service delivery.</strong></p></li><li><p><strong>Work with cross-functional teams to ensure clients receive the most relevant and effective solutions.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>0-3 years of experience in a presales, technical support, or related role.</strong></p></li><li><p><strong>Strong knowledge of IT solutions, systems, and technologies.</strong></p></li><li><p><strong>Certifications related to ITIL or specific ManageEngine products would be an advantage</strong></p></li><li><p><strong>&nbsp;Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.</strong></p></li><li><p><strong>Very good command of English (both written and spoken).</strong></p></li><li><p><strong>Ability to assess client needs, propose solutions, and address objections effectively.</strong></p></li><li><p><strong>Strong problem-solving, analytical, and troubleshooting skills.</strong></p></li><li><p><strong>Ability to work collaboratively with cross-functional teams, including sales and technical teams.</strong></p></li></ul><p></p>

<h3></h3><ul><li><p>Lead and manage civil engineering projects from planning through execution and final handover.</p></li><li><p>Plan, monitor, and control project schedules, budgets, resources, and quality to ensure successful project delivery.</p></li><li><p>Supervise construction activities and ensure compliance with approved drawings, technical specifications, and applicable standards.</p></li><li><p>Coordinate with contractors, consultants, suppliers, and internal stakeholders to ensure smooth project execution.</p></li><li><p>Conduct site inspections to monitor work progress, resolve technical issues, and ensure adherence to project requirements.</p></li><li><p>Review engineering designs, BOQs, technical documents, and contractor submissions.</p></li><li><p>Ensure compliance with Health, Safety &amp; Environment (HSE) regulations and company policies throughout project execution.</p></li><li><p>Prepare project progress reports, monitor risks, and provide recommendations for corrective actions when necessary.</p></li><li><p>Manage contractor performance, evaluate work quality, and verify completed work before approval.</p></li><li><p>Collaborate with Production, Maintenance, Procurement, and other departments to execute projects with minimal disruption to plant operations.</p></li><li><p>Support CAPEX projects, facility expansions, and infrastructure improvement initiatives.</p></li><li><p>Lead, mentor, and provide technical guidance to junior engineers and project teams while driving continuous improvement initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><br>✅ Bachelor's Degree in Civil Engineering.<br>✅ Minimum 10 years of relevant experience in civil engineering projects.<br>✅ Experience in industrial plants, factories, or heavy industrial projects is highly preferred<br>✅ Strong knowledge of project planning, execution, budgeting, scheduling, and quality control.<br>✅ Experience coordinating with contractors, consultants, and cross-functional teams.<br>✅ Familiarity with safety regulations and construction standards.<br>✅ Excellent leadership, communication, and problem-solving skills.<br>✅ Excellence command of English.</p><p></p>

<p><b>Roles &amp; Responsibilities:</b></p><p>Address the queries and reports from assigned banks by coordinating with the relevant counterparts and providing feedback to all concerned parties, by maintaining clear communication channels, to ensure efficient problem resolution and alignment across departments. Submit daily applications/requests for remote areas, while coordinating all logistics, by processing the applications promptly and ensuring necessary documentation is complete, to support smooth operations and timely service delivery. Organize and update an efficient filing system for the assigned bank/banks, by using a structured and accessible digital or physical storage method, to ensure easy retrieval of documents and maintain organizational efficiency. Assist in implementing projects linking the bank/banks' processes with other departments, by coordinating activities, documenting, and troubleshooting integration efforts, to ensure seamless execution and alignment across teams. Prepare relevant documents for the assigned bank/banks' incentive initiatives (e.g., recognition certificates, achievement awards, sales contests), by gathering data and collaborating with internal stakeholders, to encourage and recognize performance while promoting motivation and engagement. Develop and generate the necessary statistics or reports required by the Key Account Manager, by collecting data from various sources and using appropriate software tools, to assist in day-to-day project activities and provide actionable insights for decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Marketing, Finance, or a related field</p><p>1 - 3 years of experience in the insurance industry, with a strong background in sales and field operations</p>

<p>ERP &amp; Documentation:</p><p>Create and maintain customer, machine, and service master data.</p><p>Information and database cleanup.</p><p>ERP data entry for:</p><p>Service Reports</p><p>Spare Parts</p><p>Time &amp; Material Jobs</p><p>Installed Base</p><p>Archive all service documents.</p><p>Administrative Support:</p><p>Prepare service files before billing.</p><p>Verify engineers' reports before submission.</p><p>Maintain contracts and service documentation.</p><p>Prepare monthly operational reports.</p><p>Maintain document control and compliance.</p><p>Purchasing &amp; Vendors:</p><p>Create purchase requests.</p><p>Follow up with suppliers.</p><p>Maintain vendor database.</p><p>Track purchase orders until delivery.</p><p>Fleet Management:</p><p>Update fleet records.</p><p>Schedule maintenance.</p><p>Track licenses and insurance.</p><p>Generate fleet reports.</p><p>HR &amp; Administration:</p><p>Coordinate attendance records for engineers.</p><p>Prepare administrative letters when needed.</p><p>Support employee documentation.</p><p>Reporting:</p><p>Prepare weekly and monthly dashboards.</p><p>Generate operational statistics.</p><p>Export ERP reports.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Information Technology, or a related field.</p></li><li><p>1–3 years of experience in service coordination, customer service, or administrative support, preferably in the IT or technology industry.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to coordinate multiple service requests and priorities simultaneously.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook).</p></li><li><p>Experience using ERP or CRM systems (e.g., Odoo, SAP, Microsoft Dynamics) is an advantage.</p></li><li><p>Basic understanding of IT products, maintenance services, and service ticketing processes is preferred.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Strong attention to detail and problem-solving skills.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Team player with a proactive and customer-focused attitude.</p></li></ul><p></p>

<p>We are looking for an experienced Senior People &amp; Culture Specialist to join our team. In this role, you will serve as the primary HR partner for assigned client accounts, building trusted relationships with key stakeholders while delivering strategic and operational HR support. You will oversee the full employee lifecycle, provide expert HR guidance, and contribute to creating a positive employee experience and a strong people-first culture. Key Responsibilities</p><ul><li>Act as the primary People &amp; Culture partner for assigned client accounts, building trusted relationships with key stakeholders.</li><li>Manage the complete employee lifecycle, including onboarding, performance management, employee engagement, and offboarding.</li><li>Advise clients on HR policies, best practices, organizational development, and labor law compliance.</li><li>Handle employee relations matters professionally, confidentially, and with sound judgment.</li><li>Partner with the Talent Acquisition team to support hiring needs and workforce planning.</li><li>Maintain accurate employee records, HR documentation, and HR reports.</li><li>Identify opportunities to improve HR processes and enhance service delivery.</li><li>Support managers in performance, employee development, and people-related initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or a related field.</li><li>3+ years of experience in HR Operations, HR Generalist, People &amp; Culture, or a similar role.</li><li>Good knowledge of Egyptian and/or Saudi labor law.</li><li>Excellent communication skills in both Arabic and English.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Ability to manage multiple priorities in a fast-paced, client-facing environment.</li><li>Professional certifications such as HRCI, SHRM, or CIPD are considered a strong advantage.</li></ul>

<p>The Media Associate supports the development and execution of media plans and campaigns, ensuring efficient implementation of media strategies to meet campaign objectives and client needs, ultimately contributing to the success of client campaigns and the growth of the agency.</p><p>Assist in the creation and execution of media plans, including the scheduling and placement of ads across various channels.</p><p>Coordinate with media vendors and ensure timely delivery of media assets and placements.</p><p>Monitor and manage media campaigns to ensure adherence to schedules and budgets.</p><p>Support the negotiation of media rates and placements with vendors, ensuring favorable terms for the agency or client.</p><p>Maintain relationships with media vendors and assist in sourcing new opportunities and securing media buys.</p><p>Collect and analyze media performance data, providing insights and recommendations for campaign optimization.</p><p>Prepare regular reports on media activities, including budget tracking, performance metrics, and campaign results.</p><p>Monitor ongoing campaigns and adjust strategies as needed to improve performance and achieve campaign goals.</p><p>Act as a point of reference for clients and internal teams regarding media planning and execution.</p><p>Manage media schedules, trafficking of ads, and ensure all media materials are delivered accurately and on time.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in marketing, Advertising, Media, or a related field.</p><p>Strong interest in the media landscape and a desire to learn about media planning and buying.</p><p>Excellent communication, interpersonal, and presentation skills.</p><p>Strong analytical and problem-solving skills.</p><p>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).</p>

<p><strong>Location:</strong> New Cairo, Al Rehab</p><p><strong>Working hours:</strong> 12 pm to 9 pm</p><p></p><p><strong>Job Responsibilities:</strong></p><ul><li><p>Test all software applications, websites, mobile applications, AI features, and new releases before deployment to ensure functionality, accuracy, performance, and compliance with business requirements.</p></li><li><p>Evaluate AI-generated outputs for quality, accuracy, consistency, and reliability; identify bugs, report issues clearly, verify fixes, and collaborate closely with the development team to ensure high-quality product delivery.</p></li></ul><p></p><h3></h3><p><strong>Key Responsibilities:</strong></p><ul><li><p>Perform manual testing on web applications, mobile applications, APIs, and AI-powered features.</p></li><li><p>Validate AI-generated content, responses, automations, and workflows to ensure accuracy, consistency, and expected behavior.</p></li><li><p>Create and execute test cases, test scenarios, and regression tests.</p></li><li><p>Identify, document, and track software defects using the company's bug-tracking system.</p></li><li><p>Verify bug fixes and ensure issues are fully resolved before release.</p></li><li><p>Collaborate with developers, product managers, and other stakeholders to understand requirements and improve product quality.</p></li><li><p>Test new features, updates, and integrations before production deployment.</p></li><li><p>Report usability issues and provide recommendations for improving user experience.</p></li><li><p>Ensure products meet quality, security, and performance standards.</p></li><li><p>Assist in maintaining testing documentation and quality assurance processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Experience with manual software testing; knowledge of automated testing is a plus.</p></li><li><p>Basic understanding of web technologies, APIs, and software development processes.</p></li><li><p>Familiarity with AI tools and the ability to evaluate AI-generated outputs.</p></li><li><p>Good communication and documentation skills.</p></li><li><p>Ability to work collaboratively with cross-functional teams and meet project deadlines.</p></li></ul><p></p><p></p>

<p>Execute the software development life cycle of applications and programs (installation; configuration; deployment; analyzing; documenting; coding/development; and unit testing). Key accountabilities and decision ownership: Interpret the customer requirements into deliverables (code; installation of a system; deployment. etc.) and ensure they are well mapped with the requirements Participate in the time estimation of projects (when needed) while following the project plan and timeline as well as the organization processes and standards Execute the software lifecycle following the agreed on methodology Deliver the code as per the agreed on technology stack while following the coding and security guidelines as well as quality standards Create and execute unit test cases Document the code Contribute to code review and project design (when needed) Report work progress; technical issues; risks and changes in delivery dates to the technical lead and the project manager Support junior members of the team when needed Additional accountabilities in case of full stack/frontend assignment: Convert visual screens to UI elements for any portal or application Create prototypes using UI technologies</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science or equivalent<br>3+years of relevant experience<br>Technical Skills<br>Hands-on experience with Dynamics 365 Customer Engagement modules (Sales, Customer Service, Field Service).<br>Strong knowledge of Dataverse architecture, security model, and data modelling.<br>Expertise in:<br>C# (.NET) for plugins and custom workflow activities<br>JavaScript<br>PowerApps (model driven, canvas, pages)<br>Power Automate<br>Strong understanding of solution management<br>CRM 2011</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About iSchool<p>iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionate about transforming operational data into actionable insights. This role is ideal for someone who enjoys working with reports, identifying trends, optimizing processes, and driving operational excellence through data.</p><br>Job Summary<p>The Senior Operations Specialist is responsible for ensuring the smooth execution of daily operations, maintaining compliance with standard operating procedures (SOPs), resolving operational challenges, and supporting cross-functional teams to achieve operational goals. This role requires a proactive individual with strong organizational, problem-solving, and communication skills who can drive efficiency and maintain high service standards.</p><br>Key Responsibilities<ul><li>Oversee and support daily operational activities to ensure smooth and efficient execution.</li><li>Monitor operational performance and ensure adherence to company policies and SOPs.</li><li>Identify process improvement opportunities and collaborate with stakeholders to implement effective solutions.</li><li>Handle operational escalations and resolve issues in a timely and professional manner.</li><li>Coordinate with cross-functional teams to ensure seamless workflow and service delivery.</li><li>Prepare and maintain operational documentation, reports, and process updates.</li><li>Support the implementation of new operational initiatives, tools, and procedures.</li><li>Assist in onboarding and training new team members on operational processes.</li><li>Maintain high standards of quality, compliance, and customer satisfaction across operations.</li><li>Perform other operational duties as assigned to support business needs.</li></ul> </div>

<ul><li><p>Collect and analyze customer experience data across various touchpoints.</p></li><li><p>Design and maintain automated reports using Microsoft Power BI &amp; CRM and other business intelligence tools</p></li><li><p>Design and maintain interactive dashboards using Microsoft Power BI, Advanced Excel and other business intelligence tools.</p></li><li><p>Contribute data-driven insights to optimize customer journey mapping.</p></li><li><p>Identify trends and patterns in customer experience and engagement touchpoints to uncover root causes &amp; development areas across the customer journey.</p></li><li><p>Drive continuous improvements across various touchpoints and end-to-end customer journey.</p></li><li><p>Define projects scopes, track progress, and ensure timely delivery of cross-functional CX initiatives.</p></li><li><p>Collaborate with cross-functional teams and external parties to implement improvements based on analysis and feedback.</p></li><li><p><strong>Familiarity with modern data environments or CRM data structures (e.g., Odoo, SQL, or data platforms) is highly desirable.</strong></p></li><li><p><strong>Understanding of project management methodologies</strong></p></li><li><p><strong>Understanding for the customer experience metrics and consumer behavior concepts</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp; Education preferred: BA Degree of any related field</p></li></ul><ul><li><p>&nbsp; Min Years of experience: 3</p></li><li><p>&nbsp; Max Years of experience: 5</p></li><li><p>&nbsp; Training / Certificate preferred: Data Analysis, project management experience</p></li></ul><p>“Preferred to be worked before in marketing research company”</p><ul><li><p>&nbsp; Soft Skills / Other abilities:</p></li></ul><p>Analytical skills, Critical Thinking, Problem-Solving skills, Research&nbsp;skills, Communication &amp; Project Management Skills.</p><ul><li><p><strong>Familiarity with modern data environments or CRM data structures (e.g., Odoo, SQL, or data platforms) is highly desirable.</strong></p></li><li><p><strong>Understanding of project management methodologies</strong></p></li><li><p><strong>Understanding for the customer experience metrics and consumer behavior concepts</strong></p></li></ul><p></p>

<ul><li><p>&nbsp;Identify and approach potential SME and corporate clients to promote Carofi's products and services.</p></li><li><p>&nbsp;Build and maintain strong relationships with existing and prospective SME and corporate customers.</p></li><li><p>&nbsp;Conduct meetings, presentations, and negotiations with business owners, decision-makers, and key stakeholders to generate business opportunities.</p></li><li><p>&nbsp;Understand client requirements and propose suitable financing solutions that meet their business needs.</p></li><li><p>&nbsp;Prepare and follow up on quotations, proposals, and agreements.</p></li><li><p>&nbsp;Achieve assigned sales targets and contribute to business growth.</p></li><li><p>&nbsp;Maintain accurate records of client interactions, sales activities, and opportunities in the CRM system.</p></li><li><p>&nbsp;Coordinate with internal departments to ensure smooth onboarding and service delivery for corporate clients.</p></li><li><p>&nbsp;Handle client concerns and resolve issues in a professional and timely manner.</p></li><li><p>&nbsp;Stay updated on market trends, competitor activities, and industry developments.</p></li><li><p>&nbsp;Go the extra mile to maximize customer satisfaction and secure long-term business relationships.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Proven experience of 3–5 years in corporate sales, SME sales, B2B sales, business development, or account management.</p></li><li><p>&nbsp;Proven track record of achieving and exceeding sales targets.</p></li><li><p>&nbsp;Strong negotiation, presentation, and relationship-building skills.</p></li><li><p>&nbsp;Good knowledge of CRM systems and Microsoft Office applications.</p></li><li><p>&nbsp;Ability to identify business opportunities and convert prospects into clients.</p></li><li><p>&nbsp;Excellent communication and interpersonal skills.</p></li><li><p>&nbsp;Strong problem-solving and customer service orientation.</p></li><li><p>&nbsp;Ability to work independently and manage multiple accounts effectively.</p></li><li><p>&nbsp;Bachelor's degree in Business Administration, Marketing, or a related field.</p></li></ul><p></p>

<p>Ensure repair and maintenance plan is being implemented in line with AOP and R&amp;M budget by enabling the team to deliver efficient business results.</p><p>Review and enhance repair and maintenance plan and track site maintenance status.</p><p>Conduct plan for corrective, periodic, and preventive maintenance for all location related vehicles.</p><p>Responsible for workshop equipment and assets and ensure keeping its proper condition and its compliance against standards.</p><p>Review monthly spare parts items and ensure that critical items are available in stock, and request missing parts.</p><p>Prepare, track and control annual budget for repair and maintenance activities.</p><p>Manage and control team overtime and annual leaves according to the work needs.</p><p>Responsible for scanning best external workshops with best prices and efficiency.</p><p>Identify if repairs will be finalized on location or through external workshops.</p><p>Control and tracking pitty cash advance and payment with team.</p><p>Responsible for delivery weekly and monthly repair and maintenance status report and deliver it to R&amp;M Manager and involved parties.</p><p>Coordinate with cross function stake-holders (sales) repair and maintenance scheduled for sales trucks.</p><p>Responsible for managing overtime and vacation requests initiated by direct reports.</p><p>Draft a development plan for direct reports and ensure action plan is set for enhancement</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2-4 years of relevant experience.</li><li>Bachelors degree in Mechanical Engineering, preferred major: Automotive.</li><li>Proficiency in both written and spoken of Arabic and English languages.</li><li>Very strong communication and leadership skills.</li><li>Very strong decision maker.</li><li>Strong analytical skills.</li></ul>

<ul><li><p>Oversee daily clinics operations</p></li><li><p>Develop, implement, and maintain Clinics policies and procedures.</p></li><li><p>Keeping medical professionals informed about healthcare administered at the clinic</p></li><li><p>Conduct performance reviews, provide for the personal development of staff, and<br>encourage retention.</p></li><li><p>Supervise staff and complete routine performance reviews</p></li><li><p>Ensure the clinics facility is working within the vision, mission, objectives and SOPs of<br>Mersal</p></li><li><p>Create new policies and procedures and ensure they make staff aware of the new changes</p></li><li><p>Performing the hiring, training, and performance evaluation of staff members.</p></li><li><p>Review the patients medical record</p></li><li><p>Managing internal and external communications, and answering queries about the clinics</p></li><li><p>Managing the clinic's budget, billing system, and inventory.</p></li><li><p>Ordering stock and supplies for the clinic.</p></li><li><p>Overseeing the purchasing, maintenance, and repair of clinic equipment.</p></li><li><p>Promote excellent customer service</p></li><li><p>Assist in the development and implementation of a marketing plan.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>A Bachelor of Medicine is required; a Diploma or Master’s degree in Healthcare Administration is an advantage.</p></li><li><p>Minimum of 5 years of experience managing a healthcare facility or clinic.</p></li><li><p>Proven ability to supervise and inspire clinic staff to deliver high-quality performance.</p></li><li><p>Strong organizational skills to maintain the delivery of top-tier services.</p></li><li><p>Proficiency in managing procurement of supplies, equipment, and staffing for the clinic.</p></li><li><p>Outstanding interpersonal skills to interact effectively with patients, healthcare professionals, specialists, and the broader public.</p></li><li><p>Excellent written and verbal communication abilities.</p></li><li><p>Capable of managing multiple projects simultaneously with strong attention to detail.</p></li><li><p>Solid data analysis and reporting skills.</p></li></ul><p></p>

<p>&nbsp;</p><h2>1-&nbsp;&nbsp;&nbsp;&nbsp; Commercial Strategy &amp; Business Growth:</h2><p>Ø&nbsp; Develop and execute commercial strategy aligned with company objectives.</p><p>Ø&nbsp; Identify new agencies, strategic partnerships and business opportunities.</p><p>Ø&nbsp; Expand product portfolio and increase market share per Product.</p><p>Ø&nbsp; Conduct market intelligence and competitor analysis.</p><h2>2-&nbsp;&nbsp;&nbsp;&nbsp; Business Development:</h2><p>Ø&nbsp; Build relationships with international manufacturers and principals.</p><p>Ø&nbsp; Lead negotiations for agency and distribution agreements.</p><p>Ø&nbsp; Support expansion into new business sectors.</p><h2>3-&nbsp;&nbsp;&nbsp;&nbsp; Procurement &amp; Supply Chain:</h2><p>Ø&nbsp; Lead strategic sourcing and procurement activities.</p><p>Ø&nbsp; Manage supplier selection, negotiations and performance.</p><p>Ø&nbsp; Optimize inventory, logistics and warehouse coordination.</p><p>Ø&nbsp; Ensure timely delivery and cost efficiency.</p><h2>4-&nbsp;&nbsp;&nbsp;&nbsp; Tender &amp; Project Commercial Management:</h2><p>Ø&nbsp; Lead commercial evaluation of government and private tenders.</p><p>Ø&nbsp; Develop pricing strategies and profitability analysis.</p><p>Ø&nbsp; Coordinate with Engineering, Operations and Finance.</p><h2>5-&nbsp;&nbsp;&nbsp;&nbsp; Financial &amp; Contract Management:</h2><p>Ø&nbsp; Prepare commercial budgets and forecasts.</p><p>Ø&nbsp; Improve gross margins and deliver cost-saving initiatives.</p><p>Ø&nbsp; Review, negotiate and administer commercial contracts.</p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in mechanical engineering, Business Administration, Supply Chain, Finance, or a related field.</p></li><li><p>MBA is preferred.</p></li><li><p>Professional certifications (CIPS/CPSM) are an advantage.</p></li><li><p>10–15 years' experience in Commercial, Procurement or Supply Chain leadership within Trading, Heavy Equipment, Industrial, Construction or Oil &amp; Gas sectors.</p></li></ul><p></p>

<p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p>Job Summary: We are seeking a passionate and talented Project Manager to join our dynamic team. The Project Manager will own end-to-end project management of the GSC transformation portfolio including Transformation workstreams, Continuous Improvement (CI) initiatives, and digital/AI rollouts ensuring initiatives are delivered on time, on budget, and with clear governance. This role gives structure and discipline to GSC's transformation agenda, freeing the CSCO to focus on strategic direction and cross-functional escalations rather than day-to-day project tracking.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage the GSC project portfolio, ensuring timely delivery of strategic initiatives.</li><li>Monitor project progress, risks, KPIs, and governance activities.</li><li>Coordinate cross-functional teams to drive execution and resolve dependencies.</li><li>Support continuous improvement and change management across GSC.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain, Engineering, Business, or a related field.</li><li>PMPcertification and tech savvy strongly preferred.</li><li>5 8 years' project/program management experience, ideally within pharmaceutical, manufacturing, or supply chain transformation environments.</li><li>Working knowledge of Lean/Six Sigma or other CI methodologies (PDCA, Kaizen, root-cause analysis) a strong advantage.</li><li>Proficiency in MS Project, Power BI, Power Automate, and Excel; experience with Oracle-based supply chain systems a plus.</li></ul>

The Opportunity<br><br>We are seeking an experienced and results-driven Lead Field Service Engineer to lead and coordinate all field service operations within an assigned geography and service portfolio. In this role, you will be responsible for ensuring the safe, efficient, and profitable execution of commissioning, maintenance, troubleshooting, repairs, upgrades, modernization projects, technical support, and service agreements. You will drive operational excellence by delivering superior customer service, meeting contractual and financial commitments, and ensuring compliance with Hitachi Energy policies, safety requirements, and quality standards. The successful candidate will play a key role in developing high-performing teams, strengthening customer relationships, optimizing service delivery, and fostering a culture of continuous improvement to support sustainable business growth and customer satisfaction.<br><br>How You Will Make An Impact<br><br>Health, Safety, Quality & Compliance<br><br>Ensure compliance with HSE, quality, contractual, and regulatory requirements across all service activities. Promote a strong safety culture through risk management, audits, toolbox talks, and continuous improvement initiatives. Lead corrective actions, root cause analysis, and lessons learned to improve operational performance.<br><br>Field Service Operations & Leadership<br><br>Lead and coordinate field service teams and subcontractors to deliver safe, efficient, and high-quality service execution. Oversee installation, commissioning, maintenance, inspections, technical support, upgrades, repairs, service agreements, and decommissioning activities. Ensure consistent application of service standards, processes, and best practices while driving operational excellence and resource optimization.<br><br>Customer Relationship & Business Development<br><br>Act as the primary escalation point for service-related matters and maintain strong customer relationships. Drive customer satisfaction through responsive service delivery and proactive communication. Support sales and tendering activities by providing technical expertise, execution planning, cost estimates, and identifying growth opportunities within the installed base.<br><br>Financial Performance & People Development<br><br>Monitor budgets, profitability, resource utilization, and cost performance to achieve business targets. Manage workforce planning, competency development, training, and certification programs. Coach and develop field service personnel to strengthen technical and leadership capabilities.<br><br>Reporting & Continuous Improvement<br><br>Ensure accurate service documentation, compliance records, and performance reporting. Monitor key operational KPIs and implement best practices to enhance service quality, efficiency, and customer satisfaction. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.<br><br>Your Background<br><br>Bachelor’s degree in Electrical Engineering, Power Engineering, Mechatronics, or a related discipline.8-12 years of experience in power systems, field service operations, commissioning, maintenance, asset management, or a related area. Demonstrated experience leading teams and managing service operations in a supervisory or leadership capacity. Strong knowledge of utility, transmission, distribution, substation, transformer, power quality, and protection & control systems. Proven ability to manage customer-facing service activities while delivering safe, high-quality, and efficient operational performance.<br><br>Publication date : 2026-09-02

????️ Working Days and Hours: Monday to Friday, 9 AM - 6 PM (UK Hours); Potential for Flexible Hours<br>???? Location: Remote/Online<br>???? Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)<br>At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.<br> Opportunity Overview Our client is an organic growth agency specialising in AI search optimisation and traditional SEO, serving UK and US retainers. This newly created, client-facing position will become the front of house for the client base, supporting clear communication and dependable reporting. The part-time role offers 20 hours weekly, Monday to Thursday, with potential to expand into full-time work.<br> Role Description As SEO Account Manager, you will manage client communications, reporting, sprint topic planning, and content quality assurance. You will interpret automated reporting outputs, sense-check findings, and communicate clear updates to the founder and clients. The role requires independent judgement, confident client-call leadership, and enough technical SEO knowledge to question performance changes constructively. You will not write content, conduct full technical audits, or manage delivery operations.<br> Key Responsibilities Client Communication - Own client emails and questions, providing clear responses within 24 hours. Client Calls - Lead up to four weekly client calls confidently and independently. Performance Reporting - Prepare, format, sense-check, and communicate insights from existing reporting tools. Sprint Planning - Propose relevant topics for each sprint using established organic growth tooling. Content Quality Assurance - Review optimised content before completing accurate, client-ready handovers. Process Documentation - Create practical SOPs and internal process documents during quieter periods.<br> Minimum Qualifications English Fluency - Fluent, excellent written and spoken English is mandatory for this role. SEO Account Management - Bring client-facing, agency-side experience managing SEO accounts independently. Client Leadership - Lead client conversations confidently without supervision or ongoing handholding. Critical Thinking - Question automated outputs and validate findings before communicating recommendations. Technical SEO - Understand schema, indexing, crawlability, and performance diagnostic questions. Reporting - Build, maintain, and interpret clear client reports and dashboards. Availability - Work 12:00-17:00 UK time, Monday to Thursday, consistently.<br> Bonus Qualifications AI Search Optimisation - Bring exposure to GEO or AEO alongside traditional SEO. Dashboard Tools - Use Looker Studio or comparable dashboarding platforms effectively. Process Development - Write content briefs, SOPs, or practical internal processes.<br> Benefits Top-of-the-market pay. Remote working. Potential for flexible hours. Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.<br> Ready to elevate? Hit apply, complete your profile, and let the right opportunities come to you.