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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Lead Sev-1 and Sev-2 incident resolution end-to-end.<br> Design and implement permanent fixes.<br> Build and enhance automation and support tools.<br> Ensure full compliance with contracts and SLAs.<br> Analyze service trends and lead continual service improvement.<br> Act as the owner of client satisfaction and feedback.<br> Translate client needs into technical actions.<br> Lead technical projects across multiple workstreams.<br> Coach and supervise L1 and L2 teams.<br> A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.<br> Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.<br> Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.<br> A space for every personality: Love socializing?<br> You’ll thrive in our lively environment where conversation and connection are key.<br> Prefer quiet focus?<br> We’ve got dedicated Focus Rooms perfect for deep work.<br> Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.<br> Bachelor's degree in computer science or information technology.<br> Professional certifications, ITIL, Microsoft, or similar.<br> 8 plus years of experience in IT services or managed services.<br> English proficiency required ranges from B1-C2, with strong speaking and writing.<br> skills appropriate to each role.<br> Strong problem management and trend analysis skills.<br> Hands-on scripting and automation experience.<br> Calm leadership during critical incidents.<br> Strong stakeholder and client management skills.<br> Proven project delivery experience.<br></span> </div>

<ul><li><p>Conduct site follow-up visits and inspections for ongoing projects, including sites outside Cairo (El Alamein, North Coast, Ain Sokhna, and other branches), under the guidance of the Maintenance Manager.</p></li><li><p>Inspect equipment in the warehouse prior to delivery to clients, following a standardized checklist to verify condition, completeness, and compliance with order specifications.</p></li><li><p>Provide first-level drafting support for layout drawings and shop drawings, to be reviewed and finalized by the Maintenance Manager.</p></li><li><p>Assist in BOQ review and preparation of compliance sheets for standard/repeat project types.</p></li><li><p>Act as a first point of contact for routine technical support requests from company engineers and clients, escalating complex cases to the Maintenance Manager.</p></li><li><p>Support the documentation and reporting of site observations, installation progress, and any issues identified during site visits.</p></li><li><p>Assist with basic sizing calculations and technical data collection for pumps, filters, and water treatment equipment under supervision.</p></li><li><p>Support coordination with contractors and consultants on site regarding installation progress and issue resolution.</p></li><li><p>Perform other related engineering support tasks as assigned by the Maintenance Manage</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Mechanical or Electrical Engineering.</p></li><li><p>0–3 years of experience; fresh graduates with strong technical fundamentals and a willingness to learn are welcome to apply.</p></li><li><p>Basic proficiency in AutoCAD (layout/shop drawing skills).</p></li><li><p>Working knowledge of MS Office (Excel, Word); familiarity with BOQ preparation is an advantage.</p></li><li><p>Willingness to travel frequently to project sites outside Cairo, including El Alamein, the North Coast, and Ain Sokhna.</p></li><li><p>Valid driver's license</p></li></ul><p></p>

<h3>About the Role</h3><p>We are looking for an experienced <strong>Material Requirements Planner (MRP)</strong> to ensure the availability of raw materials required for manufacturing, while maintaining optimal inventory levels and supporting smooth production operations.</p><h3>Key Responsibilities</h3><ul><li><p>Develop and execute material planning strategies aligned with production schedules and customer demand.</p></li><li><p>Monitor inventory levels, demand, consumption, lead times, MOQ, safety stocks, and reorder points.</p></li><li><p>Run and monitor <strong>MRP</strong> requirements and ensure timely material availability.</p></li><li><p>Ensure accurate and approved <strong>BOMs, recipes, material master data, and consumption parameters</strong>.</p></li><li><p>Coordinate with Procurement to ensure timely delivery of materials and follow up on material ETAs and discrepancies.</p></li><li><p>Collaborate with Production, FAM, Sales/Demand Planning, Technical, and Costing teams to ensure material feasibility.</p></li><li><p>Support <strong>New Product Introduction (NPI)</strong> by building and validating material structures and recipes.</p></li><li><p>Monitor inventory issues, stockouts, excess inventory, schedule changes, and cancellations.</p></li><li><p>Analyze raw material consumption and prepare regular MRP and inventory reports.</p></li><li><p>Monitor key MRP KPIs including <strong>material availability, stockouts, excess inventory, and BOM accuracy</strong>.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Requirements</h3><ul><li><p>Bachelor’s degree in <strong>Science, Engineering, or a related field</strong>.</p></li><li><p><strong>3–5 years of experience</strong> in MRP, Material Planning, or a similar role, preferably within <strong>carton/packaging manufacturing</strong>.</p></li><li><p>Strong knowledge of manufacturing and commercial operations.</p></li><li><p>Strong analytical, problem-solving, planning, and organizational skills.</p></li><li><p>Good understanding of ERP systems and <strong>MS Excel</strong>.</p></li><li><p>Strong attention to detail and ability to identify and investigate data discrepancies.</p></li><li><p>Ability to work effectively in a fast-paced, cross-functional environment.</p></li><li><p>Strong communication skills in <strong>Arabic and English</strong>.</p></li></ul><p></p>

<p>Overview Planning customer visits, taking orders in advance, promoting products, and monitoring customer performance.</p><p>Responsibilities</p><p>Before Sales</p><ul><li>Review and understand the sales development objectives.</li><li>Review the route plan, including any out-of-schedule visits.</li><li>Review the previous delivery performance for the scheduled customer (sales volume, revenue, order fill rates).</li><li>Review the available inventory of the top-selling SKUs.</li><li>Develop new promotional initiatives and advertising campaigns.</li><li>Review stock levels and out-of-stock items to identify order recommendations.</li></ul><p>During Sales</p><ul><li>Build strong partnerships with customers through excellent service and fair trading practices.</li><li>Present the proposed order to the customer and discuss objectives to finalize and adjust the order accordingly.</li><li>Achieve the best possible sales positioning.</li><li>Obtain customer approval, print the order, and request the customer's signature.</li><li>Ensure compliance with pricing mechanisms and policies.</li><li>Ensure that orders are delivered correctly and in good condition.</li><li>Collect payment for products delivered or sold, whether by the employee, colleagues, or as instructed by supervisors.</li></ul><p>Promotion</p><ul><li>Check and maintain coolers by removing non-company products and rearranging products according to the planogram.</li><li>Manage, reconcile, and collect credit and cash flows.</li><li>Contribute to training, coaching, and the implementation of Health &amp; Safety programs in the market.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree.</li><li>Previous sales experience, preferably within FMCG companies.</li><li>Computer literacy.</li><li>Valid driving license, in accordance with local site regulations.</li><li>Ability to work effectively with people from diverse backgrounds.</li><li>Strong analytical thinking skills with the ability to identify opportunities.</li><li>Strong communication skills.</li><li>Strong leadership skills.</li></ul>

<p><strong>Badr &amp; Asfour for Metal Industries</strong> is looking for an experienced <strong>Operations Manager</strong> to lead and oversee the day-to-day operations of our manufacturing facility specialized in <strong>HVAC Systems and Air Distribution Products</strong>.</p><p>Key Responsibilities</p><ul><li><p>Plan, manage, and oversee overall factory operations to ensure efficient and uninterrupted production.</p></li><li><p>Lead and coordinate the <strong>Production, Quality, Maintenance, and Warehouse</strong> departments.</p></li><li><p>Develop and monitor production plans to achieve delivery targets while optimizing resources and capacity.</p></li><li><p>Ensure compliance with quality standards and drive continuous improvement across manufacturing processes.</p></li><li><p>Monitor production performance, productivity, downtime, and operational KPIs, taking corrective actions when needed.</p></li><li><p>Coordinate with the Engineering, Supply Chain, Sales, and other relevant functions to ensure smooth production flow.</p></li><li><p>Identify operational bottlenecks and implement practical solutions to improve efficiency, reduce waste, and control costs.</p></li><li><p>Ensure compliance with company policies, safety requirements, and operational procedures across the factory.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in engineering, preferably Mechanical or Industrial Engineering.</p></li><li><p><strong>8+ years of experience</strong> in manufacturing operations, with proven experience in a managerial or supervisory position.</p></li><li><p>Previous experience in <strong>HVAC manufacturing, sheet metal fabrication, ductwork, or a similar industrial environment</strong> is highly preferred.</p></li><li><p>Strong knowledge of production planning, manufacturing processes, quality management, maintenance, and warehouse operations.</p></li><li><p>Strong leadership and team management skills, with the ability to manage multiple departments effectively.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent command of <strong>English and MS Office</strong>, with strong reporting and communication skills.</p></li><li><p>Willingness to work in <strong>Minya, Egypt</strong>.</p></li></ul><p></p>

<p> <strong>We’re Hiring | Infrastructure Projects Sales</strong></p><p><strong>Ahmed El-Sallab</strong> is looking for a <strong>Projects Sales</strong> professional to join our team.</p><p>???? <strong>Location:</strong> Cairo<br>???? <strong>Experience:</strong> 2–4 years<br>???? <strong>Department:</strong> Sales</p><h3>Key Responsibilities:</h3><ul><li><p>Identify and develop new <strong>infrastructure projects and B2B sales opportunities</strong></p></li><li><p>Build strong relationships with <strong>contractors, developers, architects, and procurement teams</strong></p></li><li><p>Present suitable product solutions based on project requirements</p></li><li><p>Negotiate and close project sales deals</p></li><li><p>Follow up on projects from lead generation through delivery</p></li><li><p>Coordinate with Supply Chain, Logistics, Finance, and Marketing teams</p></li><li><p>Monitor market trends, competitors, and new project opportunities</p></li></ul><h3>Requirements:</h3><ul><li><p>Bachelor’s degree in <strong>Business Administration, Sales, Engineering</strong>, or a related field</p></li><li><p><strong>2–4 years of experience in Projects / Outdoor Sales</strong>, preferably in <strong>infrastructure, construction, or related industries</strong></p></li><li><p>Strong <strong>negotiation, communication, and presentation skills</strong></p></li><li><p>Good understanding of <strong>construction materials and interior finishes</strong></p></li><li><p>Ability to understand and interpret technical project specifications</p></li><li><p>Good knowledge of <strong>Microsoft Office and CRM systems</strong></p></li><li><p>Valid driving license</p></li><li><p><strong>Personal car is highly preferred</strong></p></li><li><p>Willingness to travel as required</p></li></ul><p>???? <strong>Apply now and join Ahmed El-Sallab!</strong></p><p><strong>Requirements</strong></p><p>Requirements:</p><ul><li><p>Bachelor’s degree in <strong>Business Administration, Sales, Engineering</strong>, or a related field</p></li><li><p><strong>2–4 years of experience in Projects / Outdoor Sales</strong>, preferably in <strong>infrastructure, construction, or related industries</strong></p></li><li><p>Strong <strong>negotiation, communication, and presentation skills</strong></p></li><li><p>Good understanding of <strong>construction materials and interior finishes</strong></p></li><li><p>Ability to understand and interpret technical project specifications</p></li><li><p>Good knowledge of <strong>Microsoft Office and CRM systems</strong></p></li><li><p>Valid driving license</p></li><li><p><strong>Personal car is highly preferred</strong></p></li><li><p>Willingness to travel as required</p></li></ul><p>???? <strong>Apply now and join Ahmed El-Sallab!</strong></p><p></p>

<p>Contribute to the construction and renovation of infrastructure serving local communities. Join a Group experiencing strong growth in France and internationally (€5 billion in revenue). Become part of a company made up of nearly 27,000 women and men united around three core values: unity, transparency, and ambition. Embrace a rich experience by joining passionate teams.</p><p>TSO, a subsidiary of the French NGE Group, is a global leader in rail infrastructure projects across Europe, the Middle East, Africa, and Latin America.</p><p>We deliver major international projects and offer a professional environment with strong growth and development opportunities.</p><p>TSO Egypt High-Speed Rail Project (Ain Sokha El Alamein).</p><p>And responsible for the following:</p><p>Plan and manage all logistics activities for the project (transportation, storage, distribution).</p><p>Coordinate with procurement, construction, and engineering teams to ensure timely delivery of materials.</p><p>Monitor inventory levels and ensure proper stock control.</p><p>Manage logistics service providers, suppliers, and subcontractors.</p><p>Ensure compliance with local regulations, safety standards, and company policies.</p><p>Optimize logistics costs and improve operational efficiency.</p><p>Handle import/export processes and customs clearance when required.</p><p>Track shipments and resolve any delays or issues.</p><p>Prepare logistics reports and performance analysis.</p><p>Develop contingency plans to avoid project delays.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Logistics, Business Adminstration, Engineering, or related field.</p><p>Experience in large-scale projects (railway, metro, or mega projects) is a plus.</p><p>Excellent command of English {Reading- Writing and Speaking).</p><p>Egyptian nationals only</p>

<ul><li><p>&nbsp;Identify and approach potential SME and corporate clients to promote Carofi's products and services.</p></li><li><p>&nbsp;Build and maintain strong relationships with existing and prospective SME and corporate customers.</p></li><li><p>&nbsp;Conduct meetings, presentations, and negotiations with business owners, decision-makers, and key stakeholders to generate business opportunities.</p></li><li><p>&nbsp;Understand client requirements and propose suitable financing solutions that meet their business needs.</p></li><li><p>&nbsp;Prepare and follow up on quotations, proposals, and agreements.</p></li><li><p>&nbsp;Achieve assigned sales targets and contribute to business growth.</p></li><li><p>&nbsp;Maintain accurate records of client interactions, sales activities, and opportunities in the CRM system.</p></li><li><p>&nbsp;Coordinate with internal departments to ensure smooth onboarding and service delivery for corporate clients.</p></li><li><p>&nbsp;Handle client concerns and resolve issues in a professional and timely manner.</p></li><li><p>&nbsp;Stay updated on market trends, competitor activities, and industry developments.</p></li><li><p>&nbsp;Go the extra mile to maximize customer satisfaction and secure long-term business relationships.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Proven experience of 3–5 years in corporate sales, SME sales, B2B sales, business development, or account management.</p></li><li><p>&nbsp;Proven track record of achieving and exceeding sales targets.</p></li><li><p>&nbsp;Strong negotiation, presentation, and relationship-building skills.</p></li><li><p>&nbsp;Good knowledge of CRM systems and Microsoft Office applications.</p></li><li><p>&nbsp;Ability to identify business opportunities and convert prospects into clients.</p></li><li><p>&nbsp;Excellent communication and interpersonal skills.</p></li><li><p>&nbsp;Strong problem-solving and customer service orientation.</p></li><li><p>&nbsp;Ability to work independently and manage multiple accounts effectively.</p></li><li><p>&nbsp;Bachelor's degree in Business Administration, Marketing, or a related field.</p></li></ul><p></p>

<ul><li><p>Design and develop engaging instructional materials and e-learning content tailored to diverse learner needs.</p></li><li><p>Collaborate with subject matter experts to identify learning objectives and ensure content accuracy.</p></li><li><p>Apply instructional design theories, practice, and models to create effective learning experiences.</p></li><li><p>Develop assessment tools and evaluation methods to measure learning outcomes and program effectiveness.</p></li><li><p>Integrate multimedia elements such as graphics, audio, and video to enhance course interactivity.</p></li><li><p>Continuously review and update course content to reflect current trends and best practices in education and technology.</p></li><li><p>Utilize learning management systems (LMS) to deliver, track, and report on training programs.</p></li><li><p>Conduct needs analysis to identify skill gaps and recommend appropriate learning solutions.</p></li><li><p>Provide guidance and support to instructors and facilitators on course delivery and instructional strategies.</p></li><li><p>Ensure all instructional materials comply with accessibility and quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum of 4 years of experience in instructional design, curriculum development, or a related field.</p></li><li><p>Proven ability to design and implement effective learning solutions for various audiences.</p></li><li><p>Strong understanding of adult learning principles and instructional design methodologies.</p></li><li><p>Experience with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar.</p></li><li><p>Familiarity with learning management systems (LMS) and digital education platforms.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to work independently in a home-based (remote) environment.</p></li><li><p>Strong project management and organizational skills.</p></li><li><p>Attention to detail and commitment to producing high-quality educational materials.</p></li><li><p>Adaptability to evolving technologies and educational trends.</p></li></ul><p></p>

<p><br></p><p>Key Responsibilities Accountable technical authority for railway project engineering decisions Ensure compliance with ENR standards, international standards (EN 50126/50128/50129, IEC, ISO), and Hitachi Rail processes Contribute to system architecture and design baselines Ensure integration across signalling, telecom, power, and rolling stock interfaces Manage interfaces with legacy railway infrastructure Support safety assurance activities including hazard analysis and safety case development Coordinate with Independent Safety Assessors (ISA) and ENR authorities Act as technical interface with client and stakeholders Identify and mitigate technical risks and support engineering changes Manage site engineering, testing, and commissioning activities Collaborate within multidisciplinary engineering teams</p><p>Key Deliverables System design documentation and inputs to design baseline Participation in design reviews (PDR, CDR, IDR) Safety and compliance documentation support Interface Control Documents (ICDs) on coordination with Interface Manager. Technical risk registers and mitigation tracking Contribution to ENR technical approvals</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in Electrical, Electronics, Systems, or Railway Engineering</li><li>10+ years of experience with Railway signaling projects design and implementation</li><li>5+ years experience leading multidisciplinary engineering teams</li><li>Mandatory to have strong oral and written communication skills in English, Spanish is a plus.</li><li>Involved in the delivery of more than 1 Rail signalling project in some capacity including experience in System Design, System Integration, and System Acceptance</li><li>Experience in system integration and railway projects</li><li>Exposure to complex safety-critical railway systems with experience covering full SW and HW development life cycles</li><li>Experience in ETCS L1 systems is a plus.</li></ul>

<p>• Lead and manage the Finance &amp; Costing team, ensuring performance, accuracy, and timely delivery.<br>• Lead product costing for all SKUs, including standard/actual costing, BOM/recipe costing, and COGS.<br>• Analyze raw material, packaging, labor, utilities, and manufacturing overhead costs.<br>• Monitor cost variances, yield, wastage, production losses, and manufacturing efficiency.<br>• Prepare and review product profitability and gross margin analysis.<br>• Lead the annual budgeting, forecasting, and cost planning processes.<br>• Monitor Actual vs. Budget vs. Standard Cost and recommend corrective actions.<br>• Oversee inventory valuation for raw materials, packaging, WIP, and finished goods.<br>• Partner with Manufacturing and Procurement to identify and deliver cost reduction opportunities.<br>• Ensure effective utilization of Oracle Fusion for costing, inventory, financial reporting, and financial controls.<br>• Ensure accurate monthly closing, financial reporting, internal controls, and compliance.<br>• Provide management with financial insights to support pricing, product, sourcing, and operational<br>decisions.</p><p><strong>Requirements</strong></p><p>• Bachelor’s degree in Accounting, Finance, Commerce, or related field.<br>• 8–12 years of Finance/Accounting experience, including 3–5 years in a managerial role.<br>• Strong experience in FMCG / Food / Snacks Manufacturing.<br>• Excellent and proven experience in Manufacturing Costing is mandatory.<br>• Strong knowledge of Product &amp; Standard Costing, BOM/Recipe Costing, COGS &amp; Gross Margin, Cost &amp;<br>Production Variance Analysis, Yield &amp; Wastage Analysis, Inventory Valuation, and Budgeting &amp; Forecasting.<br>• Strong hands-on experience with Oracle Fusion Financials and relevant manufacturing/costing<br>modules is mandatory.<br>• Advanced Microsoft Excel and financial analysis skills.<br>• Strong leadership, communication, analytical, and decision-making skills.<br>• CMA, ACCA, CPA, or equivalent certifications are Plus </p><p></p>

<p>We are seeking skilled Service Delivery Engineer to lead the Database practice specialized in AWS. As an experienced SDE you will be responsible for implementing and delivering cloud solutions for our clients. You will be responsible for translating the requirements, as defined in the Statement of Work, into a functioning solution Assist in the design, configuration, implementation, and support of database solutions on AWS</p><p>Providing Level 2 and Level 3 support on database related operational and configuration issues</p><p>Develop, define, and maintain standards and supporting documentation while adhering to best practices</p><p>Work both independently and collaboratively with other Zero&amp;One and client team members when required</p><p>Demonstrate strong problem-solving skills, excellent judgement, and possess a passion for continuous learning</p><p>Deliver innovative solutions in diverse environment with shifting priorities, wearing many hats all while driving projects and tasks to completion</p><p>Transition existing workloads to the cloud where possible</p><p>Research emerging technologies and concepts and make recommendations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 7+ years of experience in designing and maintaining databases (relational and non-relational)</li><li>Experience of relational database operations (locking, consistency, serialization, recovery paths etc )</li><li>Knowledge of scripting languages such as shell/python and procedural language such as PL/SQL, T-SQL etc )</li><li>Experience working with MySQL, Postgres, SQL, Oracle, DynamoDB, Aurora DBs</li><li>Database tuning</li><li>Creating clusters and sharding</li><li>Preferable to have experience in MongoDB Atlas</li><li>Required certifications: AWS Database Specialty</li><li>Desirable certifications</li></ul>

<p>We are seeking skilled Service Delivery Engineer specialized in AWS. As an experienced SDE you will be responsible for implementing and delivering cloud solutions for our clients. You will be responsible for translating the requirements, as defined in the Statement of Work, into a functioning solution. Assist in the design, configuration, implementation, and support of Microsoft based solutions on AWS. Develop, define, and maintain standards and supporting documentation while adhering to best practices. Work both independently and collaboratively with other Zero&amp;One and client team members when required. Demonstrate strong problem-solving skills, excellent judgement, and possess a passion for continuous learning. Deliver innovative solutions in diverse environment with shifting priorities, wearing many hats all while driving projects and tasks to completion. Transition existing workloads to the cloud where possible. Research emerging technologies and concepts and make recommendations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 5 years of experience in designing and implementing solutions in AWS</li><li>At least 2 years of experience working with Microsoft Azure and Microsoft 365 in a hybrid environment</li><li>Azure AD, storage, and compute including Storage Account, Virtual Machines, Virtual Desktop, Backup, Automation, and Functions</li><li>Azure identity management including SSO (SAML), OAuth, MFA, RBAC, PIM, conditional access, monitoring / alerting, device registration, identity protection, and hybrid identity management / AD connect</li><li>Familiarity with Microsoft migrations onto AWS</li><li>Knowledge of networking, routing, and firewall concepts</li><li>Scripting abilities (PowerShell, Python, etc.)</li><li>Azure and AWS certifications are a plus</li></ul>

<p><strong>Job description</strong></p><p></p><p>We are seeking a motivated <strong>Ceramic Applications Specialist</strong> to join our team. The role combines office and field work, supporting customers in the ceramic industry through product promotion, technical coordination, and business development.&nbsp;</p><p></p><p><strong>Key Responsibilities:</strong></p><p></p><ul><li><p>Develop and maintain strong relationships with customers, providing continuous support and ensuring long-term satisfaction and business growth.</p></li><li><p>Provide technical guidance on ceramic products, materials, and applications to help customers achieve the best performance and results.</p></li><li><p>Visit customer sites to support product trials, application processes, troubleshooting, and process improvement activities.</p></li><li><p>Understand customer requirements and recommend suitable ceramic solutions based on their production needs and applications.</p></li><li><p>Support commercial activities by preparing quotations, following up on orders, and ensuring smooth communication throughout the customer journey.</p></li><li><p>Coordinate with internal departments to ensure efficient product delivery, technical support, and timely resolution of customer inquiries.</p></li><li><p>Conduct product presentations, demonstrations, and application training sessions for customers when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor's degree in <strong>Applied Arts (Ceramics)</strong>.</p></li><li><p>Excellent communication and relationship-building skills, with the ability to engage effectively with customers and collaborate with internal stakeholders.</p></li><li><p>Strong analytical mindset and attention to detail, enabling accurate assessment of customer requirements and ceramic product applications.</p></li><li><p>Passion for ceramics, creativity, and a proactive approach to learning and problem-solving.</p></li><li><p>Team player with a high level of professionalism, initiative, and adaptability.</p></li><li><p>Fresh graduates and junior professionals are encouraged to apply.</p></li></ul><ul><li><p>Proficiency in English at <strong>B2 level or above</strong>.</p></li></ul><p></p>

<ul><li><p><strong>Provide technical expertise and deeply understand IT products and solutions to offer accurate recommendations tailored to client needs.</strong></p></li><li><p><strong>Engage with clients to identify their business requirements through discovery calls and meetings.</strong></p></li><li><p><strong>Deliver compelling technical presentations and product demonstrations to showcase how the solutions can address client challenges.</strong></p></li><li><p><strong>Respond to product inquiries, clarify technical aspects, and offer expert advice to build strong client relationships.</strong></p></li><li><p><strong>Collaborate with the sales team to assess the technical feasibility of sales opportunities and contribute to proposals and RFP responses.</strong></p></li><li><p><strong>Address technical objections and provide support to help close sales effectively.</strong></p></li><li><p><strong>Offer technical support during the presales phase and manage integrations to ensure solutions meet client expectations.</strong></p></li><li><p><strong>Ensure that security measures are properly implemented in the proposed solutions.</strong></p></li><li><p><strong>Stay updated with the latest industry trends, products, and technologies to improve knowledge and service delivery.</strong></p></li><li><p><strong>Work with cross-functional teams to ensure clients receive the most relevant and effective solutions.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>0-3 years of experience in a presales, technical support, or related role.</strong></p></li><li><p><strong>Strong knowledge of IT solutions, systems, and technologies.</strong></p></li><li><p><strong>Certifications related to ITIL or specific ManageEngine products would be an advantage</strong></p></li><li><p><strong>&nbsp;Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.</strong></p></li><li><p><strong>Very good command of English (both written and spoken).</strong></p></li><li><p><strong>Ability to assess client needs, propose solutions, and address objections effectively.</strong></p></li><li><p><strong>Strong problem-solving, analytical, and troubleshooting skills.</strong></p></li><li><p><strong>Ability to work collaboratively with cross-functional teams, including sales and technical teams.</strong></p></li></ul><p></p>

<h3></h3><ul><li><p>Lead and manage civil engineering projects from planning through execution and final handover.</p></li><li><p>Plan, monitor, and control project schedules, budgets, resources, and quality to ensure successful project delivery.</p></li><li><p>Supervise construction activities and ensure compliance with approved drawings, technical specifications, and applicable standards.</p></li><li><p>Coordinate with contractors, consultants, suppliers, and internal stakeholders to ensure smooth project execution.</p></li><li><p>Conduct site inspections to monitor work progress, resolve technical issues, and ensure adherence to project requirements.</p></li><li><p>Review engineering designs, BOQs, technical documents, and contractor submissions.</p></li><li><p>Ensure compliance with Health, Safety &amp; Environment (HSE) regulations and company policies throughout project execution.</p></li><li><p>Prepare project progress reports, monitor risks, and provide recommendations for corrective actions when necessary.</p></li><li><p>Manage contractor performance, evaluate work quality, and verify completed work before approval.</p></li><li><p>Collaborate with Production, Maintenance, Procurement, and other departments to execute projects with minimal disruption to plant operations.</p></li><li><p>Support CAPEX projects, facility expansions, and infrastructure improvement initiatives.</p></li><li><p>Lead, mentor, and provide technical guidance to junior engineers and project teams while driving continuous improvement initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><br>✅ Bachelor's Degree in Civil Engineering.<br>✅ Minimum 10 years of relevant experience in civil engineering projects.<br>✅ Experience in industrial plants, factories, or heavy industrial projects is highly preferred<br>✅ Strong knowledge of project planning, execution, budgeting, scheduling, and quality control.<br>✅ Experience coordinating with contractors, consultants, and cross-functional teams.<br>✅ Familiarity with safety regulations and construction standards.<br>✅ Excellent leadership, communication, and problem-solving skills.<br>✅ Excellence command of English.</p><p></p>

<p><b>Roles &amp; Responsibilities:</b></p><p>Address the queries and reports from assigned banks by coordinating with the relevant counterparts and providing feedback to all concerned parties, by maintaining clear communication channels, to ensure efficient problem resolution and alignment across departments. Submit daily applications/requests for remote areas, while coordinating all logistics, by processing the applications promptly and ensuring necessary documentation is complete, to support smooth operations and timely service delivery. Organize and update an efficient filing system for the assigned bank/banks, by using a structured and accessible digital or physical storage method, to ensure easy retrieval of documents and maintain organizational efficiency. Assist in implementing projects linking the bank/banks' processes with other departments, by coordinating activities, documenting, and troubleshooting integration efforts, to ensure seamless execution and alignment across teams. Prepare relevant documents for the assigned bank/banks' incentive initiatives (e.g., recognition certificates, achievement awards, sales contests), by gathering data and collaborating with internal stakeholders, to encourage and recognize performance while promoting motivation and engagement. Develop and generate the necessary statistics or reports required by the Key Account Manager, by collecting data from various sources and using appropriate software tools, to assist in day-to-day project activities and provide actionable insights for decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Marketing, Finance, or a related field</p><p>1 - 3 years of experience in the insurance industry, with a strong background in sales and field operations</p>

<p>ERP &amp; Documentation:</p><p>Create and maintain customer, machine, and service master data.</p><p>Information and database cleanup.</p><p>ERP data entry for:</p><p>Service Reports</p><p>Spare Parts</p><p>Time &amp; Material Jobs</p><p>Installed Base</p><p>Archive all service documents.</p><p>Administrative Support:</p><p>Prepare service files before billing.</p><p>Verify engineers' reports before submission.</p><p>Maintain contracts and service documentation.</p><p>Prepare monthly operational reports.</p><p>Maintain document control and compliance.</p><p>Purchasing &amp; Vendors:</p><p>Create purchase requests.</p><p>Follow up with suppliers.</p><p>Maintain vendor database.</p><p>Track purchase orders until delivery.</p><p>Fleet Management:</p><p>Update fleet records.</p><p>Schedule maintenance.</p><p>Track licenses and insurance.</p><p>Generate fleet reports.</p><p>HR &amp; Administration:</p><p>Coordinate attendance records for engineers.</p><p>Prepare administrative letters when needed.</p><p>Support employee documentation.</p><p>Reporting:</p><p>Prepare weekly and monthly dashboards.</p><p>Generate operational statistics.</p><p>Export ERP reports.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Information Technology, or a related field.</p></li><li><p>1–3 years of experience in service coordination, customer service, or administrative support, preferably in the IT or technology industry.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to coordinate multiple service requests and priorities simultaneously.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook).</p></li><li><p>Experience using ERP or CRM systems (e.g., Odoo, SAP, Microsoft Dynamics) is an advantage.</p></li><li><p>Basic understanding of IT products, maintenance services, and service ticketing processes is preferred.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Strong attention to detail and problem-solving skills.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Team player with a proactive and customer-focused attitude.</p></li></ul><p></p>

<p>We are looking for an experienced Senior People &amp; Culture Specialist to join our team. In this role, you will serve as the primary HR partner for assigned client accounts, building trusted relationships with key stakeholders while delivering strategic and operational HR support. You will oversee the full employee lifecycle, provide expert HR guidance, and contribute to creating a positive employee experience and a strong people-first culture. Key Responsibilities</p><ul><li>Act as the primary People &amp; Culture partner for assigned client accounts, building trusted relationships with key stakeholders.</li><li>Manage the complete employee lifecycle, including onboarding, performance management, employee engagement, and offboarding.</li><li>Advise clients on HR policies, best practices, organizational development, and labor law compliance.</li><li>Handle employee relations matters professionally, confidentially, and with sound judgment.</li><li>Partner with the Talent Acquisition team to support hiring needs and workforce planning.</li><li>Maintain accurate employee records, HR documentation, and HR reports.</li><li>Identify opportunities to improve HR processes and enhance service delivery.</li><li>Support managers in performance, employee development, and people-related initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or a related field.</li><li>3+ years of experience in HR Operations, HR Generalist, People &amp; Culture, or a similar role.</li><li>Good knowledge of Egyptian and/or Saudi labor law.</li><li>Excellent communication skills in both Arabic and English.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Ability to manage multiple priorities in a fast-paced, client-facing environment.</li><li>Professional certifications such as HRCI, SHRM, or CIPD are considered a strong advantage.</li></ul>

<p>The Media Associate supports the development and execution of media plans and campaigns, ensuring efficient implementation of media strategies to meet campaign objectives and client needs, ultimately contributing to the success of client campaigns and the growth of the agency.</p><p>Assist in the creation and execution of media plans, including the scheduling and placement of ads across various channels.</p><p>Coordinate with media vendors and ensure timely delivery of media assets and placements.</p><p>Monitor and manage media campaigns to ensure adherence to schedules and budgets.</p><p>Support the negotiation of media rates and placements with vendors, ensuring favorable terms for the agency or client.</p><p>Maintain relationships with media vendors and assist in sourcing new opportunities and securing media buys.</p><p>Collect and analyze media performance data, providing insights and recommendations for campaign optimization.</p><p>Prepare regular reports on media activities, including budget tracking, performance metrics, and campaign results.</p><p>Monitor ongoing campaigns and adjust strategies as needed to improve performance and achieve campaign goals.</p><p>Act as a point of reference for clients and internal teams regarding media planning and execution.</p><p>Manage media schedules, trafficking of ads, and ensure all media materials are delivered accurately and on time.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in marketing, Advertising, Media, or a related field.</p><p>Strong interest in the media landscape and a desire to learn about media planning and buying.</p><p>Excellent communication, interpersonal, and presentation skills.</p><p>Strong analytical and problem-solving skills.</p><p>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).</p>