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Bevatel is hiring a Market Development Representative (MDR) to join its Sales team.<br>Company: Bevatel (Cloud Contact Center & Business Communications) Website: https://www.bevatel.com/ Location: Dokki - Giza (Totally on-site) Employment Type: Full-time<br>Key Responsibilities: <br>Generate qualified business opportunities across the UAE and Qatar markets. Identify and prospect SMB and Enterprise accounts using various lead generation tools, outbound prospecting, cold calling, email campaigns, Linked In, networking, and other lead generation platforms. Handle and follow up on inbound leads generated by the Marketing team and ensure timely engagement. Qualify inbound and outbound leads based on predefined criteria, customer requirements, budget, authority, need, and timeline before assigning them to the Sales team. Schedule qualified meetings, product demonstrations, and discovery calls for the Sales Executives. Build and maintain a healthy pipeline of qualified opportunities for the Sales team. Research target companies and identify key decision-makers within SMB and Enterprise accounts. Maintain accurate records of all leads, activities, and opportunities in the CRM system. Achieve weekly and monthly KPIs for lead generation, qualified opportunities, meetings booked, and conversion rates. Collaborate closely with the Marketing and Sales teams to maximize lead conversion and ensure a smooth handover of qualified opportunities. Report lead generation activities, pipeline progress, and performance metrics on a regular basis. Report directly to the Senior Business Development Manager and work under their supervision to support revenue growth across the UAE and Qatar markets.<br>Requirements:<br>2–4 years of experience in Lead Generation, Sales Development, or Business Development. Proven experience generating leads within the UAE and/or Qatar markets. Experience targeting both SMB and Enterprise customers. Familiarity with CRM systems, Linked In Sales Navigator, Apollo, Zoom Info, Lusha, and other lead generation tools is preferred. Excellent English communication skills.<br>If you're interested, kindly send your updated resume with (MDR) in the subject line to: amira.attia@bevatel.com

Company Description:Apex Ascension is a healthcare-focused capital intelligence and advisory firm helping biotech, medtech and digital health founders connect with right-fit investors. We operate with a high standard of professionalism, precision and accountability - and we are building a long-term team to support our continued growth.<br>The Role:We are hiring one experienced Business Development Representative to speak with healthcare founders and executives in the United States and book qualified meetings for our sales team.<br>This is not an entry-level telemarketing or customer-service role. You should already be confident cold calling US businesses, speaking with senior decision-makers, handling objections, qualifying opportunities and booking meeting<br>What You’ll DoMake high-volume outbound calls (150-200 dials/day) to US healthcare companies Speak with founders, CEOs, CFOs and senior executives Identify companies currently raising or preparing to raise capital Qualify prospects and book meetings directly into our calendar Maintain accurate notes and outcomes in the CRMParticipate in coaching and call-review sessions<br>We provide the leads, dialer, CRM, scripts, training and qualification framework. Your job is to become exceptional at conversations and consistently generate qualified opportunities.<br>Experience Required:1–2+ years of B2B cold calling, outbound sales or appointment-setting experience Proven experience calling US businesses Comfortable speaking with founders, executives and other senior decision-makers Clear, professional spoken English Comfortable working in a high-volume, performance-driven environment<br>Compensation:EGP 50,000 /month base compensation Performance bonuses for consistently meeting or exceeding agreed targets. Additional upside available for top performers who demonstrate strong, consistent results<br>How to apply:If this sounds like a strong fit, email team@apexascension.com with a 60–90 second Loom video introducing yourself and briefly covering:Your B2B cold-calling experience The types of US decision-makers you’ve spoken with Your experience qualifying prospects and booking meetings<br>Keep it concise. We care more about clarity, confidence and demonstrated experience than a polished presentation.

Company Description TP Career is a talent and career development arm of a global customer experience organization that supports clients across multiple industries. The company focuses on developing early-career professionals through structured training, mentorship, and performance management. TP Career offers clear growth paths, skill-building programs, and exposure to international standards of customer service. Team members work in a collaborative environment with access to continuous learning and opportunities for advancement. The organization values professionalism, inclusivity, and strong ethical standards in all customer interactions.<br>Role Description This is a full-time, on-site role based in Qesm 1st New Cairo for a Retention Customer Service representative with C1 English level, intended for graduates starting their careers. The role involves handling inbound and outbound customer interactions, focusing on retaining existing customers by addressing concerns, resolving issues, and offering appropriate solutions. Daily tasks include responding to customer inquiries, providing clear and accurate information, documenting interactions in the system, and following established procedures and scripts when needed. The position also requires monitoring customer satisfaction, identifying potential churn risks, and proactively suggesting retention offers or service improvements. Team members collaborate with colleagues and supervisors to meet service-level targets, maintain quality standards, and contribute feedback to improve customer experience.<br>Qualifications<br> <br>Strong Customer Retention and Customer Satisfaction skills, with the ability to build loyalty and reduce churn. Excellent Communication and Interpersonal Skills to interact professionally and clearly with diverse customers. Solid Analytical Skills to understand customer needs, interpret data or trends, and propose suitable solutions. C1 level proficiency in English (spoken and written), with clear, professional communication. Recent graduate or early-career professional, ideally with a background in business, communications, or related fields. Ability to work on-site in Qesm 1st New Cairo and maintain consistent attendance and punctuality. Comfort with using computer systems, CRM tools, and standard office applications. Resilience under pressure, strong problem-solving mindset, and commitment to delivering high-quality service.

Join our fast-growing company as a German speaking Customer Support Representative Fluent German C1 and B1 English level.<br>It is a freelance, remote and full-time position.<br>Start date: 01.09.2026<br>Schedule:Working hours: 8am - 5pm CET, or 11am - 8pm CETFive working days and Two days off; (Sunday is always off and second day off is shifting)<br>At Mindy support you have great opportunity to get:<br>Experience in the international company working with people around the globe. Compensation is $800/ month during the probation period (2months) Compensation is $900 after passing the probation period +300$ KPIs bonus. Loyalty bonus system for long term work. Training will be provided by the company and the client.20 paid days of vacations, 10 paid days sick leaves per year. Management's attention, support and motivation.<br>Responsibilities:Provide customer support via calls, emails, chats Answer general and order-related questions Handle customer complaints and provide appropriate resolutions Escalate complex issues to the technical department Report to senior management on customers' feedback, complaints, quality etc. Perform other related CS tasks.<br>Tech Requirements:laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone<br>There is also a loyalty bonus system:$200 to be paid if you continue working with us 6 months after probation is completed$400 - 12 months after probation is completed$500 - 18 months after probation is completed$800 - 24 months after probation is completed$900 - 30 months after probation is completed$1200 - 36 months after probation is completed<br>Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<br>We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.<br>We will be glad to welcome you to our team. Grow your career with Mindy support!

Company Description CHINUP Agency, founded in 2017, is a highly integrated advertising agency with expertise across both online and offline marketing channels. The agency leverages the extensive industry experience of its founders to deliver comprehensive advertising and marketing solutions. CHINUP Agency focuses on innovative, results-driven campaigns that help clients strengthen their brands and reach target audiences effectively. The team values collaboration, creativity, and continuous learning, offering interns exposure to diverse projects in the advertising field.<br>Role Description The Telesales Representative internship is a full-time, on-site role based in Cairo, Egypt. Interns will engage with potential and existing clients over the phone to present agency services, qualify leads, and support the sales pipeline. Daily tasks include making outbound calls, responding to inquiries, updating customer records, and following up on leads in coordination with the sales and account management teams. The role also involves learning and applying sales scripts, participating in training sessions, and providing feedback to improve outreach strategies. Interns will work closely with senior team members to develop professional communication skills and gain practical experience in telesales within an advertising environment.<br>Qualifications<br> Strong Communication skills, including clear phone etiquette and active listening Customer Service and Customer Support skills to handle inquiries and maintain positive client relationships Sales skills, including basic negotiation, persuasion, and lead qualification Ability to engage in and benefit from Training to enhance telesales techniques and product knowledge Interest in advertising, marketing, or sales, with a desire to learn in a fast-paced environment Ability to work on-site in Cairo, Egypt, and commit to full-time internship hours Proficiency in relevant office and communication tools; familiarity with CRM systems is a plus Fluency in spoken and written English and Arabic is preferred

Company Description Be Group is a service-focused company that designs flexible and creative solutions tailored to each client’s business needs. The organization specializes in enhancing website visibility, attracting new clients, and building more effective online platforms. Be Group supports businesses with trusted e-marketing processes that improve their digital presence and customer reach. Team members collaborate closely with clients to deliver customized services that drive growth and long-term value.<br>Role Description The Telesales Representative is a full-time, on-site role based in Qesm Heliopolis. This position focuses on contacting potential and existing clients by phone to present services, understand needs, and generate sales opportunities. Day-to-day tasks include following up on leads, explaining product and service features, answering client questions, and maintaining accurate records of calls and outcomes in the CRM system. The role also involves coordinating with internal teams to ensure smooth onboarding of new clients and contributing feedback to improve sales scripts and processes. Success in this position requires consistent achievement of sales targets while providing professional and respectful customer interactions.<br>Qualifications<br> Strong Communication skills, including clear speaking, active listening, and the ability to explain services effectively. Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive client relationships. Sales skills with proven ability to meet targets, close deals, and identify upselling and cross-selling opportunities. Training experience or the ability to learn and apply new sales techniques, product knowledge, and CRM tools quickly. Basic computer literacy and experience using phone systems, email, and customer relationship management software. Ability to work on-site in Qesm Heliopolis, manage time effectively, and stay organized in a fast-paced environment. Prior telesales or call center experience is preferred but not required; a high school diploma or equivalent is beneficial.

About UsMeuble El-Chark, established in 1944 by the Abdel Hady brothers, is a pioneering artisan enterprise specializing in high-quality wooden furniture manufacturing. Over the decades, the company has grown significantly through the adoption of innovative machinery, advanced technology, and the dedication of its highly skilled team. With over 60 years of expertise in crafting premium chairs, Meuble El-Chark is renowned for its commitment to excellence, long-term vision, and rich legacy. Based in Egypt, the company continues to uphold its tradition of meticulous craftsmanship and forward-thinking strategies.⸻Role Overview We are looking for a driven B2B Sales Representative to grow our client base and manage relationships with businesses such as restaurants, cafés, hotels, and cinemas.<br>You will be responsible for identifying new opportunities, closing deals, and representing the brand in a professional and consultative way.⸻Key Responsibilities• Identify and approach potential B2B clients (restaurants, cafés, hotels, etc.)• Build and maintain strong client relationships• Conduct meetings, showroom visits, and presentations• Understand client needs and recommend suitable furniture solutions• Prepare quotations and follow up to close deals• Collaborate with internal teams (production, design, logistics)• Track sales activity and report on performance⸻Who We’re Looking For• Bachelor’s degree is required• 3–5 years of experience in sales (B2B preferred)• Strong communication and negotiation skills• Comfortable meeting clients and working in the field• Self-motivated and results-driven• Interest in furniture, design, or hospitality is a plus• Fluent in Arabic and English⸻Working Hours Sunday to Thursday8:00 AM – 5:30 PM⸻What We Offer• Competitive base salary + commission structure• Opportunity to grow within a well-established brand• Exposure to major hospitality projects• Supportive and fast-paced work environment⸻How to Apply<br>Apply directly through Linked In using Easy Apply, or send your CV to ceo-assistant@meuble-elchark.com.

Job Title: Telesales Representative Industry: Real Estate Location: Dokki, Cairo (On-site) Employment Type: Full Time Working Hours: 10:00 AM – 6:00 PMDays Off: 2 Days per week About the Role:We are looking for an energetic and results-driven Telesales Representative to join our growing team. In this role, you will be responsible for introducing our real estate exchange services to potential clients, understanding their property needs, and converting leads into active users. If you have a passion for sales and real estate, this is a great opportunity to grow with us. Key Responsibilities:Lead Generation & Outreach: Contact potential and existing customers to introduce 4Swapp’s services. Needs Analysis: Identify customer needs and recommend the right exchange solutions. Conversion: Qualify leads and turn prospects into active users and partners. Follow-up: Proactively follow up with leads and inquiries to maximize conversions. Customer Education: Answer customer questions and clearly explain the exchange process. Relationship Management: Build strong relationships and provide an excellent customer experience. CRM Management: Keep customer information and activities updated on the CRM. Collaboration: Work closely with the Sales & Operations teams on campaigns and initiatives. Target Achievement: Achieve individual and team sales targets and KPIs. Requirements:Experience: 1–3 years of experience in Telesales, preferably within Real Estate, or a strong background in general sales. Communication: Excellent verbal communication and negotiation skills. Persuasion: Ability to persuade and influence others effectively. CRM Skills: Familiarity with CRM systems and practices. Resilience: Ability to handle rejection and remain motivated. Location: Must be able to work on-site in Dokki, Cairo. What We Offer:Competitive salary with performance-based bonuses. A supportive team environment with opportunities for career growth. Two days off per week.

Job Title: Telesales Representative Industry: Real Estate Location: Dokki, Cairo (On-site) Employment Type: Full Time Working Hours: 10:00 AM – 6:00 PMDays Off: 2 Days per week About the Role:We are looking for an energetic and results-driven Telesales Representative to join our growing team. In this role, you will be responsible for introducing our real estate exchange services to potential clients, understanding their property needs, and converting leads into active users. If you have a passion for sales and real estate, this is a great opportunity to grow with us. Key Responsibilities:Lead Generation & Outreach: Contact potential and existing customers to introduce 4Swapp’s services. Needs Analysis: Identify customer needs and recommend the right exchange solutions. Conversion: Qualify leads and turn prospects into active users and partners. Follow-up: Proactively follow up with leads and inquiries to maximize conversions. Customer Education: Answer customer questions and clearly explain the exchange process. Relationship Management: Build strong relationships and provide an excellent customer experience. CRM Management: Keep customer information and activities updated on the CRM. Collaboration: Work closely with the Sales & Operations teams on campaigns and initiatives. Target Achievement: Achieve individual and team sales targets and KPIs. Requirements:Experience: 1–3 years of experience in Telesales, preferably within Real Estate, or a strong background in general sales. Communication: Excellent verbal communication and negotiation skills. Persuasion: Ability to persuade and influence others effectively. CRM Skills: Familiarity with CRM systems and practices. Resilience: Ability to handle rejection and remain motivated. Location: Must be able to work on-site in Dokki, Cairo. What We Offer:Competitive salary with performance-based bonuses. A supportive team environment with opportunities for career growth. Two days off per week.

Job Title: Telesales Representative Industry: Real Estate Location: Dokki, Cairo (On-site) Employment Type: Full Time Working Hours: 10:00 AM – 6:00 PMDays Off: 2 Days per week About the Role:We are looking for an energetic and results-driven Telesales Representative to join our growing team. In this role, you will be responsible for introducing our real estate exchange services to potential clients, understanding their property needs, and converting leads into active users. If you have a passion for sales and real estate, this is a great opportunity to grow with us. Key Responsibilities:Lead Generation & Outreach: Contact potential and existing customers to introduce 4Swapp’s services. Needs Analysis: Identify customer needs and recommend the right exchange solutions. Conversion: Qualify leads and turn prospects into active users and partners. Follow-up: Proactively follow up with leads and inquiries to maximize conversions. Customer Education: Answer customer questions and clearly explain the exchange process. Relationship Management: Build strong relationships and provide an excellent customer experience. CRM Management: Keep customer information and activities updated on the CRM. Collaboration: Work closely with the Sales & Operations teams on campaigns and initiatives. Target Achievement: Achieve individual and team sales targets and KPIs. Requirements:Experience: 1–3 years of experience in Telesales, preferably within Real Estate, or a strong background in general sales. Communication: Excellent verbal communication and negotiation skills. Persuasion: Ability to persuade and influence others effectively. CRM Skills: Familiarity with CRM systems and practices. Resilience: Ability to handle rejection and remain motivated. Location: Must be able to work on-site in Dokki, Cairo. What We Offer:Competitive salary with performance-based bonuses. A supportive team environment with opportunities for career growth. Two days off per week.

Job Title: Telesales Representative Industry: Real Estate Location: Dokki, Cairo (On-site) Employment Type: Full Time Working Hours: 10:00 AM – 6:00 PMDays Off: 2 Days per week About the Role:We are looking for an energetic and results-driven Telesales Representative to join our growing team. In this role, you will be responsible for introducing our real estate exchange services to potential clients, understanding their property needs, and converting leads into active users. If you have a passion for sales and real estate, this is a great opportunity to grow with us. Key Responsibilities:Lead Generation & Outreach: Contact potential and existing customers to introduce 4Swapp’s services. Needs Analysis: Identify customer needs and recommend the right exchange solutions. Conversion: Qualify leads and turn prospects into active users and partners. Follow-up: Proactively follow up with leads and inquiries to maximize conversions. Customer Education: Answer customer questions and clearly explain the exchange process. Relationship Management: Build strong relationships and provide an excellent customer experience. CRM Management: Keep customer information and activities updated on the CRM. Collaboration: Work closely with the Sales & Operations teams on campaigns and initiatives. Target Achievement: Achieve individual and team sales targets and KPIs. Requirements:Experience: 1–3 years of experience in Telesales, preferably within Real Estate, or a strong background in general sales. Communication: Excellent verbal communication and negotiation skills. Persuasion: Ability to persuade and influence others effectively. CRM Skills: Familiarity with CRM systems and practices. Resilience: Ability to handle rejection and remain motivated. Location: Must be able to work on-site in Dokki, Cairo. What We Offer:Competitive salary with performance-based bonuses. A supportive team environment with opportunities for career growth. Two days off per week.

Job Title: Telesales Representative Industry: Real Estate Location: Dokki, Cairo (On-site) Employment Type: Full Time Working Hours: 10:00 AM – 6:00 PMDays Off: 2 Days per week About the Role:We are looking for an energetic and results-driven Telesales Representative to join our growing team. In this role, you will be responsible for introducing our real estate exchange services to potential clients, understanding their property needs, and converting leads into active users. If you have a passion for sales and real estate, this is a great opportunity to grow with us. Key Responsibilities:Lead Generation & Outreach: Contact potential and existing customers to introduce 4Swapp’s services. Needs Analysis: Identify customer needs and recommend the right exchange solutions. Conversion: Qualify leads and turn prospects into active users and partners. Follow-up: Proactively follow up with leads and inquiries to maximize conversions. Customer Education: Answer customer questions and clearly explain the exchange process. Relationship Management: Build strong relationships and provide an excellent customer experience. CRM Management: Keep customer information and activities updated on the CRM. Collaboration: Work closely with the Sales & Operations teams on campaigns and initiatives. Target Achievement: Achieve individual and team sales targets and KPIs. Requirements:Experience: 1–3 years of experience in Telesales, preferably within Real Estate, or a strong background in general sales. Communication: Excellent verbal communication and negotiation skills. Persuasion: Ability to persuade and influence others effectively. CRM Skills: Familiarity with CRM systems and practices. Resilience: Ability to handle rejection and remain motivated. Location: Must be able to work on-site in Dokki, Cairo. What We Offer:Competitive salary with performance-based bonuses. A supportive team environment with opportunities for career growth. Two days off per week.

Company Description Met Life has been present in the region for nearly 65 years, including over two decades of operations in Egypt, providing financial solutions for everyday needs. As the first life insurance company to enter the Egyptian market, Met Life Egypt offers and distributes life, accident, and health insurance, retirement planning, and wealth management solutions to over one million customers. The organization is recognized for its strong track record and trusted expertise in insurance and financial planning. Met Life Egypt focuses on delivering reliable guidance to help individuals and businesses meet their goals and navigate life’s changes.<br>Role Description The Insurance Sales Representative is a full-time, on-site role based in Markaz Sohag. The role involves identifying prospective customers, presenting Met Life Egypt’s life, accident, health, and retirement insurance solutions, and guiding clients through the selection of suitable plans. Day-to-day tasks include conducting sales meetings, following up on leads, handling customer inquiries, and maintaining ongoing relationships to ensure client satisfaction and policy renewals. The Insurance Sales Representative will also collaborate with internal teams, prepare proposals and quotes, and adhere to regulatory and company standards in all sales activities.<br>Qualifications<br> <br>Strong Insurance Sales and Sales skills, with the ability to meet and exceed targets. Solid understanding of Insurance products and Insurance Brokerage practices. Excellent Customer Service skills to build trust and maintain long-term client relationships. Effective communication, negotiation, and interpersonal skills. Ability to work on-site in Markaz Sohag and engage with local markets. Prior experience in insurance or financial services is preferred. Basic proficiency in relevant digital tools and CRM systems. High level of integrity, professionalism, and commitment to non-discriminatory, inclusive customer interactions.

About Z-Laundry:Z-Laundry is a leading laundry and garment care company serving households and businesses across Giza and Cairo. We combine reliable operations with strong quality standards to deliver a consistently excellent experience to our customers. As we grow our corporate client base, we're looking for a driven B2B Sales Representative to build and manage relationships with hotels, restaurants, and other business accounts.<br>Role Summary:The B2B Sales Representative is responsible for identifying, pitching, and closing new corporate accounts, while managing and growing relationships with existing business clients such as hotels, restaurants, cafes, and commercial partners. This is a mixed field and branch role: you'll spend time visiting prospective and current clients on-site, as well as coordinating from the branch on proposals, contracts, and account follow-up.<br>Key Responsibilities:New Business Development Identify and prospect potential B2B clients, including hotels, restaurants, cafes, and other commercial businesses. Conduct on-site visits and meetings to pitch Z-Laundry's services and negotiate contract terms. Prepare and present tailored proposals, pricing packages, and service agreements to prospective clients. Achieve and exceed monthly and quarterly new-account acquisition targets.<br>Account Management & Growth Serve as the primary point of contact for assigned corporate accounts, maintaining strong, ongoing relationships. Conduct regular check-in visits with existing clients to ensure satisfaction and identify opportunities to expand services. Monitor account performance and proactively address any service concerns before they escalate. Upsell and cross-sell additional services to existing accounts to grow revenue per client.<br>Coordination & Reporting Coordinate with Operations and Quality Control teams to ensure service commitments made to clients are met. Maintain accurate and up-to-date records of client interactions, contracts, and pipeline status. Prepare regular sales reports, forecasts, and pipeline updates for management. Relay client feedback and market insights to support continuous improvement of service offerings.<br>Complaint Handling & Customer Experience Act as the escalation point for service issues raised by corporate clients, coordinating a timely resolution with the operations team. Follow up with clients after issue resolution to confirm satisfaction and rebuild trust where needed.<br>Qualifications:Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).2+ years of experience in B2B sales, account management, or business development — hospitality, FMCG, or service-industry experience is a plus. Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and relationship-building skills. Comfortable splitting time between field client visits and branch-based coordination work. Excellent command of Arabic and English, both written and spoken. Familiarity with CRM tools and basic reporting (Excel or similar) is a plus.<br>Work Environment:This role is based out of our Sheikh Zayed branch, with regular travel to client sites across Cairo and Giza. Expect a mix of independent field work and in-branch time for proposal preparation, reporting, and internal coordination.<br>Compensation & Benefits:Competitive base salary plus performance-based commission on new and renewed accounts. Social insurance. Ongoing sales training and professional development.<br>Why Join Z-Laundry:At Z-Laundry, you'll be part of a growing company that values quality, reliability, and genuine customer relationships. You'll have the autonomy to build your own client portfolio, direct support from a strong operations and quality team, and real opportunities to grow as the business expands.

Company Description New Cairo Foods for Food Investment & El Mohamady Restaurants builds on a heritage that began in 1965 with a single branch in Mansoura, growing into a renowned local restaurant chain. El Mohamady is known for offering a wide variety of dishes on one menu, combining traditional Middle Eastern and Mediterranean flavors with modern culinary concepts. The brand focuses on using carefully selected local lamb and beef to deliver consistent quality and memorable taste. With soups, salads, desserts, and an array of main dishes ranging from classic kebab to butter-aged steak, El Mohamady aims to satisfy diverse preferences. Driven by customer loyalty and a commitment to innovation, the group continues to expand its presence and enhance the dining experience across Egypt. Role Description This is a full-time, on-site Call Center Representative role based in Qesm 2nd El Mansoura. The Call Center Representative will handle inbound and outbound customer calls, respond to inquiries about menu items, orders, delivery, and restaurant services, and provide accurate information in a clear and courteous manner. Responsibilities include resolving customer complaints, updating order details in the system, coordinating with restaurant and delivery teams, and ensuring that each interaction supports a positive customer experience. The role also involves documenting customer feedback, following call center procedures, and meeting performance targets related to response time and customer satisfaction. Qualifications Customer Service Representatives and Customer Support experience, with the ability to manage high call volumes and diverse customer needs. Strong focus on Customer Satisfaction, including problem-solving skills and a commitment to delivering a positive customer experience. Excellent Interpersonal Skills, such as clear communication, active listening, and a respectful, patient approach to customer interactions. Solid Computer Literacy, including basic data entry, use of call center software, and familiarity with common office applications. Proficiency in spoken and written Arabic; English language skills are an advantage. Previous experience in call centers, hospitality, or food and beverage service is preferred. Ability to work on-site in Qesm 2nd El Mansoura with flexibility for shifts, weekends, and holidays as needed. High school diploma or equivalent; additional training in customer service or communication is beneficial.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in customized, consultative outsourcing solutions that address each client’s specific business needs and help them focus on their core operations. ETISAL International combines global coverage, cultural understanding, and industry best practices to deliver high-value, innovative services. The company places strong emphasis on service quality, human capital, and the use of state-of-the-art technologies. Its culture is built on transparency, flexibility, integrity, and a commitment to exceeding client expectations.<br>Role Description The English Customer Care Representative is a full-time, on-site role based in El Abasia El Qeblia. This role focuses on handling inbound and outbound customer interactions in English through phone, email, and chat, ensuring timely and accurate responses to inquiries, requests, and complaints. The representative will provide clear information about products and services, troubleshoot issues, and escalate complex cases as needed, while maintaining detailed records using internal systems and tools. Daily tasks include following established procedures, meeting performance and quality targets, and contributing to continuous improvement in customer experience. The role also involves collaborating with team members and supervisors to share feedback from customers and support a positive, service-oriented environment.<br>Qualifications<br> Demonstrated experience in Customer Service and Customer Support, with the ability to manage inquiries professionally and efficiently. Skills in maintaining and improving Customer Satisfaction and Customer Experience through empathetic communication and problem-solving. Previous work as Customer Service Representatives or in similar customer-facing roles is strongly preferred. Strong English communication skills (spoken and written), with clear, courteous, and structured language. Ability to work on-site in El Abasia El Qeblia on a full-time schedule, including potential shifts, weekends, or holidays as required. Proficiency in basic computer applications and CRM or contact center systems; ability to learn new tools quickly. High level of reliability, attention to detail, and resilience in a fast-paced contact center environment. Secondary education certificate or higher; prior BPO or call center experience is an advantage.

Company Description Met Life, Inc. (NYSE: MET) is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management solutions to individuals and institutions worldwide. Founded in 1868, Met Life operates in more than 40 markets and holds strong positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In response to rapid economic and regulatory change, Met Life is transforming its business to deliver greater value through simpler, more focused, and future-ready offerings. The company is committed to helping customers navigate life’s challenges with flexible products, intuitive experiences, and a broad range of services. Met Life’s promise, “Navigating life together,” reflects its focus on being a trusted partner in a changing world. Role Description This is a full-time, on-site Insurance Sales Representative role based in Cairo. The Insurance Sales Representative will identify and engage prospective customers, present suitable insurance products, and guide clients through the application and onboarding process. Daily responsibilities include conducting consultations, assessing customer needs, explaining policy features and benefits, preparing proposals and quotations, and following up to close sales. The role also involves providing ongoing customer service, handling inquiries and policy changes, and coordinating with internal teams and brokers to ensure accurate documentation and compliance with company standards. The Insurance Sales Representative is expected to meet sales targets, maintain detailed records in CRM systems, and participate in training and team meetings to stay informed about products, regulations, and market trends. Qualifications Candidates should possess strong Insurance Sales and Sales skills, including prospecting, negotiation, and closing. Candidates should possess solid Insurance and Insurance Brokerage knowledge to advise customers on suitable coverage and products. Candidates should possess excellent Customer Service skills to build long-term relationships and handle inquiries professionally. Candidates should possess strong communication, presentation, and interpersonal skills in both one-on-one and group settings. Candidates should possess good analytical and problem-solving abilities to assess customer needs and propose tailored solutions. Candidates should possess proficiency with CRM or sales management tools and basic office software (e.g., email, spreadsheets). Relevant experience in insurance or financial services sales is preferred; a background in customer-facing roles is beneficial. Bachelor’s degree in business, finance, marketing, or a related field is preferred; equivalent experience may be considered. Ability to work on-site in Cairo, manage time effectively, and meet performance and compliance standards.

MICO WORLD is looking for an experienced and customer-focused VIP Chatting Customer Service Representative to join our team.???? Key Responsibilities Provide premium and personalized customer support through chat. Build strong relationships with VIP customers and ensure a high level of customer satisfaction. Understand customer needs and proactively recommend suitable services or solutions. Handle customer inquiries, complaints, and requests professionally and efficiently. Identify sales and upselling opportunities and achieve assigned sales targets. Maintain strong engagement with VIP customers and encourage customer retention. Follow up with customers to ensure a smooth and positive experience. Escalate complex cases when necessary while maintaining confidentiality and professionalism.✅ Requirements Previous Sales experience is a MUST. Previous experience in VIP Customer Service, Chat Support, Telesales, or Account Management is highly preferred. Excellent written communication and interpersonal skills. Strong sales, negotiation, and persuasion skills. Customer-oriented with the ability to build long-term relationships. Ability to handle multiple conversations professionally and efficiently. Strong problem-solving skills and attention to detail. Flexibility to work on shifts.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With more than 1,000 professionals across five offices, the company supports over 100 global partners with services spanning software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech works closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization places strong emphasis on its people, fostering a collaborative environment where talent is valued and developed.<br>Role Description The Sales Development Representative (Fluent English) is a full-time, hybrid role based in Qesm El Maadi, with some flexibility to work from home. The individual in this role will identify and qualify sales opportunities, conduct outbound calls and emails, and nurture leads through various communication channels. Day-to-day responsibilities include researching target markets, generating and tracking leads, maintaining accurate records in CRM systems, and coordinating with the sales and business development teams to move prospects through the pipeline. The role also involves preparing reports on lead activity, following up on marketing campaigns, and contributing to continuous improvement of outreach strategies.<br>Qualifications<br> Candidates should possess strong Inside Sales and Lead Generation skills, including prospecting, qualifying, and nurturing potential clients. Candidates should possess solid Sales and Business Development skills, with the ability to identify opportunities, support deal progression, and collaborate with account managers. Candidates should possess excellent Communication skills, including fluent spoken and written English and the ability to engage confidently with international clients. Relevant experience in B2B sales, technology or services industries, or managed services environments is beneficial. Ability to work effectively in a hybrid setting, manage time and priorities, and use CRM and sales enablement tools efficiently. Strong analytical and problem-solving skills, with a proactive and results-oriented mindset. Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.

Company Description Calico Callers is a professional call center based in Egypt, supporting businesses of all sizes with flexible, high-quality inbound call services. The team focuses on natural, human conversations that build trust and drive conversion, acting as an extension of each client’s brand and goals. Services include trained agents for high-volume campaigns, customized scripts, and coverage that aligns with different time zones. Calico Callers emphasizes compliance, data privacy, and transparent reporting through detailed call logs. The company is dedicated to helping startups and growing businesses scale their customer communication efficiently and reliably.<br>Role Description The Inbound Sales Representative will handle incoming calls from prospective and existing customers, listen to their needs, and offer appropriate products or services that align with client goals. Day-to-day responsibilities include answering inquiries, qualifying leads, providing accurate information, processing orders, and ensuring a smooth customer experience throughout the sales cycle. The role involves maintaining detailed records of calls and outcomes, following client-specific scripts and guidelines, and collaborating with team members to meet individual and campaign targets. This is a full-time remote role, requiring reliable availability during assigned shifts and consistent adherence to performance and quality standards.<br>Qualifications<br> Strong Inside Sales skills, including lead qualification and closing sales in an inbound call environment. Excellent Communication abilities, with clear, professional, and empathetic verbal skills and active listening. Solid Customer Service capabilities, focusing on resolving inquiries, managing objections, and building long-term relationships. Experience with Order Processing and accurate data entry, ensuring correct documentation of orders and call details. Background in Account Management, including follow-ups, relationship maintenance, and support for repeat business. Comfort working remotely with reliable internet access, time management skills, and self-directed work habits. Familiarity with call center software, CRM tools, and basic computer applications (e.g., email, spreadsheets) is beneficial. Prior experience in sales, call centers, or customer-facing roles is preferred; fluency in English and other languages is an advantage.