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<p>Maintain accurate supplier and article master data, and process Material Requirements Planning (MRP) results to generate supplier orders Track supplier deliveries, identify bottlenecks, and escalate risks of shortages to ensure continuity of supply Optimise stock levels for raw materials and implement actions to prevent excess inventory and obsolescence Support technical changes by coordinating the ordering and delivery of new components Develop and maintain strategic supplier relationships, including localization, consignment agreements, and logistics arrangements Monitor and evaluate supplier delivery performance on a regular basis, identifying areas for improvement Support stock-take and cycle counting processes within the plant to maintain inventory accuracy</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering or Supply Chain Management.<br>0 to 6 months of experience in Strategic Sourcing, Procurement, or Material Planning within a manufacturing environment.<br>Fluent in English (both written and spoken) with excellent professional communication and reporting skills.<br>Excellent command of MS Excel (advanced formulas, data analysis, and tracking tools are mandatory).<br>SAP experience is highly preferred (Nice-to-have).<br>Strong understanding of Material Requirements Planning (MRP) logic and inventory control.</p>
<h3>Job Description</h3><p>Beyond Fitness Sportswear is hiring an <strong>E-commerce Specialist</strong> to manage the company’s online store, improve product presentation, follow up on orders, and support online sales growth.</p><h3>Responsibilities</h3><ul><li><p>Upload and update products, descriptions, prices, sizes, and images.</p></li><li><p>Ensure product information and stock availability are accurate.</p></li><li><p>Manage online orders from confirmation through delivery.</p></li><li><p>Coordinate with warehouse, customer service, marketing, and delivery teams.</p></li><li><p>Create and update online promotions and discount codes.</p></li><li><p>Monitor sales, website performance, conversion rates, and customer behavior.</p></li><li><p>Prepare regular e-commerce sales and performance reports.</p></li><li><p>Identify and resolve order, payment, stock, and website issues.</p></li><li><p>Support activities that improve customer experience and online sales.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Job Requirements</h3><ul><li><p>1–3 years of relevant e-commerce experience.</p></li><li><p>Experience managing products, orders, prices, and promotions online.</p></li><li><p>Good command of Microsoft Excel and reporting.</p></li><li><p>Basic knowledge of e-commerce KPIs and analytics.</p></li><li><p>Strong attention to detail and organizational skills.</p></li><li><p>Good communication and problem-solving abilities.</p></li><li><p>Experience in fashion, sportswear, or retail is preferred.</p></li><li><p>Good command of English.</p></li><li><p>Residents of Obour City or nearby areas are preferred.</p></li></ul><p></p>
<p><strong>Job Description:</strong></p><ul><li><p>Review and finalize creative artwork across different media and communication channels.</p></li><li><p>Ensure all designs meet technical, brand, and production requirements before final delivery.</p></li><li><p>Prepare and adapt artwork for <strong>digital, print, OOH, events, and other marketing materials</strong>.</p></li><li><p>Check dimensions, colors, resolution, typography, and file formats before sending to production.</p></li><li><p>Coordinate with Creative, Account Management, and Production teams to ensure smooth delivery.</p></li><li><p>Apply final revisions based on client and internal feedback.</p></li><li><p>Prepare and organize final artwork files and ensure proper file naming and version control.</p></li><li><p>Work on multiple projects while meeting tight deadlines.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Requirements:</h3><ul><li><p><strong>3–5 years of experience</strong> as a Finalizer, Artwork Specialist, or similar role in a marketing/advertising agency.</p></li><li><p>Strong understanding of <strong>print and digital production requirements</strong>.</p></li><li><p>Excellent knowledge of <strong>Adobe Creative Suite</strong>, especially Photoshop, Illustrator, and InDesign.</p></li><li><p>Experience working on different types of marketing materials and formats.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Good understanding of colors, typography, dimensions, and file preparation.</p></li><li><p>Ability to work under pressure and meet tight deadlines.</p></li><li><p>Strong communication and teamwork skills.</p></li><li><p><strong>Agency experience is a must</strong>, preferably within a <strong>360° marketing agency</strong>.</p></li></ul><p></p>
<p>About the Role</p><p>We are seeking a dedicated Call Center Agent to act as the primary point of contact for our clients, managing their requests from initial offers through to final delivery, and collaborating closely with our internal teams to ensure exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Communicate with clients via email, calls, and meetings to build and develop strong relationships of trust.</p></li><li><p>Act as the main point of contact for the company’s clients.</p></li><li><p>Manage and handle client requests, following up on every stage from sending offers to final delivery.</p></li><li><p>Coordinate and collaborate with internal departments to ensure alignment with client needs and requirements.</p></li><li><p>Receive client feedback or issues and work proactively to resolve them with relevant teams.</p></li><li><p>Collect feedback and provide comprehensive after-sales service and support.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree.</p></li><li><p>Minimum of 5 years of experience (recommended in the Advertising & Printing field).</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Excellent command of English (both speaking and writing).</p></li><li><p>Good computer skills, particularly with email and Microsoft Office.</p></li><li><p>Responsible, capable of multitasking, and hard-working.</p></li><li><p>Strong time management skills, flexibility, and a strong team player.</p></li></ul><p></p>
<ul><li><p>Identify and list recommended/approved international and local suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier’s reputation and history.</p></li><li><p>Issue purchase orders as requested, ensuring timely delivery of the required quantities.</p></li><li><p>Negotiate contracts, agreements, and pricing with suppliers.</p></li><li><p>Prepare price comparisons to ensure compliance with the agreed contract price.</p></li><li><p>Ensure that all orders adhere to supplier agreements and contracts.</p></li><li><p>Build relationships with suppliers.</p></li><li><p>Calculate international freight charges to determine whether the purchase of components is economically feasible.</p></li><li><p>Track orders, confirm delivery dates and costs on SAP.</p></li><li><p>Review shortage reports and take the necessary action.</p></li><li><p>Follow the logistics process with the logistics/follow-up section.</p></li><li><p>Check the goods/parts upon arrival and contact the supplier in case of discrepancies.</p></li><li><p>Check the items benchmark in the market as well as the price position for competitors and insert the suitable price for retail, fleets, companies, public, and wholesale departments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree from any discipline.</p></li><li><p>1 to 7 years of experience </p></li><li><p>Solid Communication and Negotiation Skills.</p></li><li><p>Excellent English skills</p></li></ul><p></p>
???? WE’RE HIRING | BIM & ENGINEERING QUALITY<br>A leading international engineering consultancy, part of a global German group, is expanding its BIM & Engineering Quality team in Egypt and is looking for experienced professionals to join the team.<br>???? Location: Sheikh Zayed, Giza<br>???? Senior BIM Coordinator – Architecture / MEPExperience: 10+ Years<br>Strong experience in Revit, Navisworks, Autodesk Construction Cloud (ACC), multidisciplinary coordination, clash detection, model auditing, BIM standards and project delivery.
<p>- Document scrutiny and collection of applications for visa processing.<br>- Handle customer/applicant queries personally or via email, telephone.<br>- Handle cash and bank related transactions if assigned and ensure 100% accuracy.<br>- Record & maintain all application data. <br>- Ensure accurate & timely data entry into the system with zero errors.<br>- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.<br>- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.<br>- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants.<br>- Encourage applicants to provide feedback on services provided and their overall experience at the application center.<br>- Ensure that the entire process is completed within the mandated Turn Around Time.</p><p><strong>Requirements</strong></p><p>- Education: Graduate from any field.<br>- Experience: 0 – 2 years of experience preferably in customer service field (fresh grads are welcome to join!)<br>Knowledge & Key Skills:<br>- Basic Knowledge of Computer skills & Proficiency in MS office.<br>- Adaptability and presence of mind to handle customer queries and complaints.<br>- English Level: Very Good.</p>
<p>Supervise daily procurement and purchasing activities across domestic and international markets. Source, evaluate, and negotiate with suppliers to achieve the best price, quality, and delivery. Manage supplier relationships and maintain an approved vendor list. Review and approve purchase requests and purchase orders. Ensure timely delivery and resolve supply and procurement issues. Monitor inventory levels with Warehouse and Operations teams. Identify market trends and cost-saving opportunities. Ensure compliance with procurement policies and procedures. Negotiate supplier contracts and agreements. Coordinate with Finance on invoice verification and payment processes. Prepare procurement reports covering costs, savings, and supplier performance. Lead, develop, and monitor the performance of the procurement team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in mechanical engineering or a related engineering field. 4 6 years of experience in procurement or purchasing, with relevant experience in a supervisory role. Proven experience in domestic and international sourcing and supplier management. Strong negotiation and vendor management skills. Experience in cost control, budgeting, and strategic sourcing. Strong analytical and problem-solving skills. Strong team leadership and people management skills. Strong communication and stakeholder management skills.</p>
<p>We are looking for candidates with strong experience in information technology and business administration to oversee the successful delivery of programs and related software projects, while ensuring alignment across project teams and stakeholders. Oversee the planning, scheduling, budgeting, execution, and delivery of multiple related software projects/workstreams. Develop program plans and coordinate resources across projects. Manage dependencies, risks, priorities, and overall program milestones. Coordinate with senior stakeholders and project teams throughout the program lifecycle. Monitor overall program performance and support Project Managers in resolving major issues and setbacks. Provide consolidated program status updates and reports to senior management and key stakeholders. Identify areas for improvement and ensure alignment with overall program objectives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ years of experience in the IT sector, with solid experience in project/program management, either on the vendor or client side, preferably within financial services, banking, Microfinance, or related sectors.</li><li>Excellent command of project estimation techniques and project/program planning tools.</li><li>Project Management Professional (PMP) certification is preferred.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Excellent communication, stakeholder management, and conflict management skills.</li></ul>
<p>Deliver the assigned tasks within due timeframe and minimum percentage of defects/bugs, ensuring the needed quality of delivery is attained. Ensure being up to date with the latest technologies needed, aiding the Client s projects needs and delivery. Document all tasks being implemented for easy reference to the development team and Clients. Effectively Communicates with the Team/Client, for an easy flow of information and connection with the team. Manage time to utilize 25% 30% for research and learning and 70% 75% for technical development. Provides information by collecting, analyzing, and summarizing development and service issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience: Bachelor degree in software Engineer or Computer Science. Experience 3+ years. A minimum of 5 months 2 Years of experience in related field/needed technology. Culturally fitting with the company s standards and profile. Adapting to dynamic work environment. Possess general programming skills & software development fundamentals.</p><p>Technologies /Frameworks Node.JS ReactJS Expertise in relational databases and data modeling Experience with document databases, preferably MySQLDesign and implementation of RESTful API Knowledge of Web and Data Security Proficient with GIT workflows</p>
<p>Lead and supervise the dates procurement team to meet operational goals. Develop and implement procurement strategies for dates to support the commercial plan. Identify and evaluate suppliers based on price, quality, availability, and delivery terms. Ensure timely and accurate purchase orders and follow-ups to maintain adequate dates inventory. Collaborate with supply chain team to forecast and plan dates purchasing requirements. Monitor supplier performance and resolve any issues related to delivery, quality, or service. Maintain accurate records of purchases, pricing, and supplier performance. Ensure compliance with company procurement policies and procedures. Analyze procurement data to identify cost-saving opportunities and improve efficiency. Train, mentor, and evaluate the performance of procurement team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Agriculture, or any related field. Minimum 5 years of experience in procurement, with at least 2 years in a leadership role. Experience in Dates procurement is a must, preferably in Medjool dates Strong negotiation and communication skills. Ability to analyze data and make informed decisions. Strong organizational and team management skills. Detail-oriented with the ability to manage multiple priorities.</p>
<ul><li><p>Manage the end-to-end procurement process, including sourcing, supplier selection, and purchasing activities.</p></li><li><p>Prepare RFQs/RFPs, evaluate technical and commercial bids, and recommend suppliers.</p></li><li><p>Negotiate pricing, delivery terms, and contracts while ensuring compliance with company policies.</p></li><li><p>Monitor supplier performance, conduct evaluations, and implement improvement plans.</p></li><li><p>Prepare procurement reports, track KPIs, and identify procurement-related risks.</p></li><li><p>Collaborate with internal stakeholders to support procurement requirements and resolve supplier or end-user issues.</p></li><li><p>Ensure the timely procurement of materials, equipment, and services while optimizing cost, quality, and delivery.</p></li><li><p>Prepare, review, and manage procurement contracts and purchase agreements.</p></li><li><p>Ensure timely procurement while maintaining cost efficiency and quality standards.</p></li><li><p>Collaborate with internal stakeholders to understand procurement requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in business administration, Supply Chain Management, or a related field.</p></li><li><p>4–7 years of experience in procurement, sourcing, or supply chain.</p></li><li><p>Strong knowledge of procurement processes, supplier management, and contract negotiation.</p></li><li><p>Experience with ERP systems and Microsoft Office, especially Excel.</p></li><li><p>Excellent negotiation, communication, and analytical skills.</p></li><li><p>Ability to manage multiple priorities and work in a fast-paced environment.</p></li></ul><p></p>
<ul><li><p>Source and purchase wood, boards, veneers, laminates, hardware, accessories, and other production materials.</p></li><li><p>Identify, evaluate, and negotiate with suppliers to achieve the best quality, pricing, and delivery terms.</p></li><li><p>Obtain and compare quotations while ensuring cost-effective purchasing decisions.</p></li><li><p>Maintain strong relationships with existing suppliers and develop new sourcing opportunities.</p></li><li><p>Coordinate with Production, Technical Office, and Warehouse teams to ensure material availability.</p></li><li><p>Monitor inventory levels and place purchase orders according to production schedules.</p></li><li><p>Track supplier performance regarding quality, delivery, and service.</p></li><li><p>Ensure all purchasing activities comply with company policies and budgets.</p></li><li><p>Prepare purchasing reports and maintain accurate procurement records.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field.</p></li><li><p><strong>Minimum 5 years of experience</strong> as a Purchasing Specialist in <strong>woodworking, furniture manufacturing, interior fit-out, or construction materials</strong>.</p></li><li><p>Strong knowledge of wood products, MDF, plywood, HPL, veneers, solid wood, hardware, adhesives, and finishing materials.</p></li><li><p>Excellent negotiation and supplier management skills.</p></li><li><p>Good understanding of local market suppliers and procurement processes.</p></li><li><p>Proficiency in Microsoft Excel and ERP systems.</p></li><li><p>Strong analytical, communication, and organizational skills.</p></li></ul><p></p>
Ricrac is looking for an experienced Furniture Factory Manager to lead and develop our manufacturing operations. The role will oversee production planning, wood and upholstery departments, quality, cost control, maintenance, workforce performance, and on-time delivery.<br>At least 3–5 years managing a furniture factory Strong experience in wood production, upholstery, finishing, and assembly Proven ability to manage production planning, costing, waste, quality, and delivery Experience leading supervisors, engineers, technicians, and workers
<ul><li><p>Study projects specification including legend, vendor list, and project specs.</p></li><li><p>Ensure quoting and giving prices as per company standard pricing and discount strategy.</p></li><li><p>Ensure getting the best prices from our Manufacturers.</p></li><li><p>Ensure we get the best delivery time in order to align with the project delivery schedule.</p></li><li><p>Manage and coordinates assigned job quoting activities.</p></li><li><p>Determine most cost-effective fit of product to project specifications.</p></li><li><p>Meet with vendors/suppliers to build strong and profitable relationships that benefit the company and give vendors/suppliers incentive to drive more project opportunities to Robertson Electric.</p></li><li><p>Maintain proper files for product quotes within company quotations program.</p></li><li><p>Communicate critical information to purchasing and field associates that request information pertaining to vendors, products, pricing, and competitors.</p></li><li><p>Ensure that there is no lost project data or unquoted project following the tender department processes.</p></li></ul><h2> </h2><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Electrical Engineering.</p></li><li><p>0-1 years of experience in quotation and the Lighting Field.</p></li><li><p>Strong Knowledge of electrical Products, power, and control.</p></li><li><p>Excellent Team Player.</p></li><li><p>Exceptional Communication Skills and well-developed interpersonal Skills.</p></li><li><p>Strong appreciation for excellence in customer Service.</p></li></ul><p></p>
About noon: We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Growth Manager who can help us move even faster.<br>Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.noon’s mission: Every door, every day.<br>What you'll do: As a Vendor Operations Manager, you will be responsible for overseeing and optimizing the performance of third-party 3PL vendors(interims of pickers, workers etc hiring).● Collaborate with internal teams including warehouse and Darkstores to troubleshoot and resolve vendor-related issues.● Monitor vendor 3PL performance metrics such as absenteeism, attrition, shift timing adherence. ● Support new 3PL vendor onboarding by ensuring proper documentation, system setup, and process training.● Provide regular feedback and performance reviews to vendors, helping them align with noon’s service expectations.● Conduct audits on vendor 3PL campsites, transportation facilities.● Prepare reports and analysis on vendor performance for internal review and strategic planning.● Escalate high-impact issues and support resolution in coordination with key stakeholders.● Ensure all operations align with company policies and customer service standards.<br>What you'll need ● Bachelor’s Degree in Business, Supply Chain, Operations, or a related field● 5+ years of experience in vendor operations, supply chain, or fulfillment hiring roles, preferably in e-commerce or retail● Strong understanding of vendor 3PL lifecycle management and fulfillment processes● Proficiency in data analysis and reporting tools (Excel, Google Sheets; SQL is a plus)● Excellent communication, negotiation, and problem-solving skills● Ability to manage multiple vendor relationships while maintaining high attention to detail● A proactive approach to identifying challenges and driving solutions● Comfortable working in a fast-paced, high-volume operational environment<br>Who will excel:● We’re looking for people with high standards, who understand that hard work matters● You need to be relentlessly resourceful and operate with a deep bias for action.● We need people with the courage to be fiercely original.● noon is not for everyone; readiness to adapt, pivot, and learn is essential
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p>As a <strong>Coordinator Content Optimization</strong>, you will join our team and drive the success of our e-<br>
commerce marketplace by creating and maintaining high-quality product descriptions and categories<br>
for our website and applications. You will also evaluate AI model outputs for e-commerce search<br>
relevance and product matching accuracy, working closely with our AI program team to ensure our AI<br>
models deliver high-precision results.</p><br><br><ul><li>Evaluate AI model outputs for e-commerce search relevance and product matching accuracy.</li><li>Apply detailed labeling guidelines and follow strict, multi-step annotation workflows.</li><li>Create content for multiple product verticals.</li><li>Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace.</li><li>Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content.</li><li>Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate.</li><li>Coordinate with clients to ensure our database is up to date with changes.</li><li>Identify edge cases and provide clear, actionable feedback to the product team.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>1+ years of experience in product content creation with a focus on e-commerce.</li><li>Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage.</li><li>Strong command of MS Office.</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Fluency in English required</li><li>Strong writing, editing, and proofreading skills.</li><li>Comfort navigating retail taxonomies, brand variations, and product attributes across various categories.</li><li>Familiarity with e-commerce platforms.</li><li>Ability to follow detailed AI labeling guidelines without substituting personal bias.</li><li>Able to perform complex tasks that require a high level of focus.</li><li>Solid analytical skills and market research background.</li><li>Strong organizational skills.</li><li>Clear written communication skills to articulate edge cases and provide actionable feedback.</li><li>Ability to work independently and as part of a team.</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p>As a <strong>Coordinator Content Optimization</strong>, you will join our team and drive the success of our e-<br>
commerce marketplace by creating and maintaining high-quality product descriptions and categories<br>
for our website and applications. You will also evaluate AI model outputs for e-commerce search<br>
relevance and product matching accuracy, working closely with our AI program team to ensure our AI<br>
models deliver high-precision results.</p><br><br><ul><li>Evaluate AI model outputs for e-commerce search relevance and product matching accuracy.</li><li>Apply detailed labeling guidelines and follow strict, multi-step annotation workflows.</li><li>Create content for multiple product verticals.</li><li>Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace.</li><li>Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content.</li><li>Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate.</li><li>Coordinate with clients to ensure our database is up to date with changes.</li><li>Identify edge cases and provide clear, actionable feedback to the product team.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>1+ years of experience in product content creation with a focus on e-commerce.</li><li>Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage.</li><li>Strong command of MS Office.</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Fluency in English required</li><li>Strong writing, editing, and proofreading skills.</li><li>Comfort navigating retail taxonomies, brand variations, and product attributes across various categories.</li><li>Familiarity with e-commerce platforms.</li><li>Ability to follow detailed AI labeling guidelines without substituting personal bias.</li><li>Able to perform complex tasks that require a high level of focus.</li><li>Solid analytical skills and market research background.</li><li>Strong organizational skills.</li><li>Clear written communication skills to articulate edge cases and provide actionable feedback.</li><li>Ability to work independently and as part of a team.</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>
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<h2 class="h5">Job description</h2>
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<p>In this role, you’ll be the person who keeps our delivery ecosystem honest, safe, and running smoothly. You’ll investigate issues that could impact drivers or customers, spot patterns before they turn into real problems, and bring clarity to situations that often feel messy or ambiguous. What sets this position apart is the blend of analytical thinking and people-centered judgement: you’ll dive into facts, speak with the right stakeholders, and guide decisions that affect the overall health of our delivery partners. If you enjoy solving problems that matter, protecting people, and building mechanisms that make operations better every day, this role puts you right at the heart of it.<br>Key job responsibilities<br>• Look into reported incidents and uncover what really happened by gathering facts, interviewing stakeholders, and analyzing available data.<br>• Drive fair and consistent decision-making when issues arise, ensuring both drivers’ rights and business expectations are respected.<br>• Identify early warning signs, behavioral trends, recurring violations, or gaps in compliance—and take action before problems escalate.<br>• Work closely with operational teams and DSP to explain findings, agree on corrective steps, and monitor follow-through.<br>• Help build simple mechanisms and routines that prevent repeated issues and make the overall ecosystem safer and more reliable.<br>• Prepare clear summaries and recommendations that help leaders act quickly and confidently.<br>• Support escalations when needed, especially in situations that could affect safety, customer experience, or business continuity.<br>• Maintain balanced judgement in sensitive or time-pressured cases, ensuring fairness and consistency at all times.<br>A day in the life<br>Your day starts with reviewing any new incidents that came in overnight. You look at the facts, reach out to the right people, and assess whether anything needs urgent attention. You might spend part of the morning speaking Stakeholders to understand what went wrong in a recent situation, or walking them through the actions they need to take next.<br>Later in the day, you dig into patterns, maybe a location has repeated complaints, or a partner shows early signs of non-compliance. You connect with field teams, ask direct questions, and help them see what needs to change.<br>Some days are calm; others involve navigating sensitive topics or guiding teams through decisions. Throughout, your goal stays the same: protect people, protect the customer experience, and keep the delivery network healthy, fair, and functioning smoothly.<br>About the team<br>The Network Health (NH) and Trust & Safety (T&S) teams work together to protect Amazon’s Last Mile operations by driving compliance, partner accountability, and safety across the AMET region (UAE, Saudi Arabia, Egypt, and Turkey).<br>Network Health owns the end-to-end compliance and enforcement lifecycle for Delivery Service Partners (DSPs) — from risk identification and MEP (Monitoring & Enforcement Plan) management to exit governance and performance reviews. The team ensures that all DSPs operate safely, ethically, and in alignment with Amazon’s Supply Chain Standards and local labor regulations.<br>Trust & Safety complements this work by focusing on driver-level safety, identity verification, and incident resolution programs such as Sentinel, DWEL, and DAF, ensuring that both DSPs and drivers uphold Amazon’s zero-tolerance standards on compliance and worker welfare.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Experience in payments or e-commerce<br>- Experience working with Microsoft Office tools (Excel, Word, Outlook, etc.)<br>- Experience in investigation is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p><br></p> <b>Role Purpose </b> <p>To support Vodafone s key strategic growth areas in Digital industry following the Agile mind-set.</p> <p>This role will be leading digital squads responsible for delivering Vodafone Business app and website. The Product Owner will play a critical role in defining and prioritizing app and web requirements, collaborating with cross-functional teams, and ensuring successful delivery on time.</p> <p>As a Product Owner, you will bridge the gap between our business and development teams, ensuring that the vision is effectively communicated and translated into actionable goals for the squads. Your primary focus will be to drive the successful development, implementation, and delivery of high-quality features for both app and website; that meet enterprise needs and business objectives.</p> <p>Develop and maintain product roadmaps, backlogs, and sprint plans, prioritizing requirements and features based on strategic objectives, customer needs, and user feedback.</p> <p>Digital experience acumen is a must from understanding business needs to implementing successful UI/X and going to market with new features.</p> <b>Key accountabilities and decision ownership </b> <ul> <li>Lead and manage cross-functional digital squads, comprising designers, developers, testers, and other team members; to ensure efficient collaboration and delivery within specified timelines.</li> <li>Define requirements and prioritize features, create and maintain a product roadmap that aligns with the overall business strategy, ensuring clear visibility into upcoming user stories.</li> <li>Ensure that customer needs and expectations are understood and prioritized throughout the development process.</li> <li>Apply Agile principles and methodologies to manage the digital squads and ensure effective execution.</li> <li>Act as a primary point of contact for stakeholders, providing briefs on new features, prioritize content action items, collaborate with UI/UX to create effective wireframes to illustrate product features and functionalities</li> <li>Strong customer insight and behavioural analysis skills in the Business Solutions (software & hardware) landscape to inform product design and pricing.</li> </ul> <b> Core competencies, knowledge and experience </b> <ul> <li>Proven experience as a Product Owner or similar role within the digital space, preferably managing mobile app and website.</li> </ul> <b>Must have technical / professional qualifications</b> <ul> <li>BSc degree in Computer Science, Information Systems, or other related field Marketing & Management degrees are accepted as well with proven work experience</li> <li>Demonstrating strong knowledge of Agile concepts</li> <li>Possessing prior experience from 2-4 years as a Product owner</li> <li>JIRA/Confluence, or equivalent experience</li> <li>Must have proven hands-on experience in managing projects in agile environments.</li> <li>Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence.</li> <li>Ability to maintain calm attitude during difficult situations and handle pressure situations.</li> <li>Self-starter & self-motivated with a drive to identify opportunities for improvement across the agile delivery processes.</li> <li>Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions</li> <li>Digital advertising & Demand generation is a plus</li> </ul><p><strong>Desired Candidate Profile</strong></p><b>Who we are</b> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p>