Shipping representative Jobs

<p>a Multinational Company in Egypt Plaza Premuim Group is Hiring: Operation Agents</p><p>Location: New Cairo</p><p><br></p><p>Coordinate day-to-day airport service operations — bookings, supplier communication, and timely delivery across lounge access, fast track, meet amp; assist, and transport. Serve as the first point of contact for managing and tracking customer requests and service updates with suppliers and internal teams.</p><p><br></p><p>What youll do:</p><p>✅ Process and manage customer bookings</p><p>✅ Coordinate daily with suppliers to ensure smooth service delivery</p><p>✅ Track bookings and update records in real time</p><p>✅ Handle customer inquiries and basic booking changes</p><p>✅ Support resolution of operational issues and escalate when needed</p><p>✅ Log and follow up on complaints/incidents</p><p>✅ Maintain accurate documentation across all service touchpoints</p><p><br></p><p>What were looking for:</p><p> 1–3 years experience in customer service, operations, hospitality, or coordination</p><p> Experience with bookings/scheduling is a plus</p><p> Strong attention to detail</p><p> Excellent communication skills</p><p> Ability to multitask in a fast-paced environment</p><p> Flexible to work shifts</p><p> Good command of English</p>

<p><strong>Role Objectives:</strong></p><p><br></p><p>As the<strong> Logistics Specialis</strong>t, you will support real-time monitoring and execution of delivery operations by ensuring DA compliance, resolving live issues, and maintaining service quality standards.</p><p><strong>Roles &amp; Responsibilities :</strong></p><ul><li>Monitor DA appearance, hygiene, and branding compliance.</li><li>Conduct field audits to ensure SOP adherence.</li><li>Collect and document restaurant feedback on DA performance and attitude.</li><li>Track and validate DA cash collection and escalate irregularities.</li><li>Support implementation of new operational processes and tools.</li><li>Assist in tracking delay reasons and coordinating live interventions.</li><li>Provide weekly field reports highlighting compliance, risks, and recommendations.</li><li>Escalate operational risks such as repeated delays or DA non-responsiveness.</li></ul><p><br></p><p><strong>Required Education, Knowledge, and Skills :</strong></p><ul><li>Bachelor’s degree or diploma in Logistics, Business, or a related field.</li><li>1–2 years of experience in delivery support or logistics operations.</li><li>Experience with dispatch tools and real-time support systems.</li><li>Ability to multitask and work under pressure.</li><li>Strong attention to detail and organizational skills.</li><li>Familiarity with DA workflows and SLA enforcement.</li></ul><p><br></p>

<p><strong>Role Objectives:</strong></p><p><br></p><p>As the<strong> Logistics Specialis</strong>t, you will support real-time monitoring and execution of delivery operations by ensuring DA compliance, resolving live issues, and maintaining service quality standards.</p><p><strong>Roles &amp; Responsibilities :</strong></p><ul><li>Monitor DA appearance, hygiene, and branding compliance.</li><li>Conduct field audits to ensure SOP adherence.</li><li>Collect and document restaurant feedback on DA performance and attitude.</li><li>Track and validate DA cash collection and escalate irregularities.</li><li>Support implementation of new operational processes and tools.</li><li>Assist in tracking delay reasons and coordinating live interventions.</li><li>Provide weekly field reports highlighting compliance, risks, and recommendations.</li><li>Escalate operational risks such as repeated delays or DA non-responsiveness.</li></ul><p><br></p><p><strong>Required Education, Knowledge, and Skills :</strong></p><ul><li>Bachelor’s degree or diploma in Logistics, Business, or a related field.</li><li>1–2 years of experience in delivery support or logistics operations.</li><li>Experience with dispatch tools and real-time support systems.</li><li>Ability to multitask and work under pressure.</li><li>Strong attention to detail and organizational skills.</li><li>Familiarity with DA workflows and SLA enforcement.</li></ul><p><br></p>

<p><b>Key Responsibilities</b></p><p><br></p><p>&nbsp;Lead, coach, and develop Central Monitoring staff and Team Leads. Manage resource allocation, workload planning, and study assignments. Ensure study delivery meets quality, productivity, and timeline objectives. Oversee onboarding, training, and ongoing development of team members. Monitor performance, conduct quality reviews, and implement corrective actions where needed. Drive compliance with ICH-GCP, regulatory requirements, SOPs, and internal processes. Partner with cross-functional stakeholders to support operational excellence and continuous improvement initiatives. Support departmental planning, budgeting, and workforce management activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's degree in Life Sciences or a related field. 8+ years of relevant clinical research experience, including people leadership responsibilities. Strong knowledge of clinical trial conduct, risk-based monitoring, ICH-GCP, and applicable regulations. Skills Proven leadership, coaching, and people management skills. Strong organizational, analytical, and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrix environment. Demonstrated focus on quality, compliance, and operational delivery.</p>

<ul><li><p> Manage relationships with suppliers and distributors.</p></li><li><p> Contact suppliers and distributors to obtain quotations, prepare proposals, and negotiate purchase terms and conditions.</p></li><li><p> Source, select, and negotiate with suppliers to achieve the best combination of quality, price, payment terms, and delivery.</p></li><li><p> Manage daily procurement activities and ensure timely processing of purchase orders.</p></li><li><p> Evaluate products and suppliers based on quality, price, reliability, and other key business criteria.</p></li><li><p> Monitor supplier performance and resolve delivery, quality, and supply-related issues.</p></li><li><p> Analyze market and demand trends and support management in developing effective sourcing strategies.</p></li><li><p> Coordinate with Inventory Control to determine and manage inventory requirements.</p></li><li><p> Ensure that all procured materials and products meet the required quality standards and specifications.</p></li><li><p> Prepare cost estimates and support budget planning.</p></li><li><p> Maintain accurate procurement records and documentation.</p></li><li><p> Identify opportunities to improve procurement processes and achieve cost savings.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience in the manufacturing field minimum 4 years</p></li><li><p>Very Good command of English Language</p></li><li><p>Excellent excel user</p></li><li><p>ERP system user</p></li></ul><p></p>

<p>Enterprise Technology Solutions is seeking an experienced <strong>Supply Chain Manager</strong> to lead and manage the company's supply chain operations within the IT System Integration industry.</p><p>The successful candidate will be responsible for ensuring the efficient flow of IT equipment and materials from suppliers to the company and ultimately to project sites. This includes overseeing procurement, supplier and distributor management, inventory, warehouse coordination, logistics, and project supply requirements while ensuring cost efficiency and timely delivery.</p><p><strong>Requirements</strong></p><p>Key Responsibilities:</p><p></p><ul><li><p> Manage end-to-end supply chain, procurement, inventory, and logistics operations.</p></li><li><p> Manage relationships with suppliers, vendors, and distributors.</p></li><li><p> Lead sourcing, purchasing, negotiations, and supplier selection.</p></li><li><p> Ensure timely availability and delivery of IT equipment for projects.</p></li><li><p> Monitor inventory levels, stock movement, and warehouse operations.</p></li><li><p> Coordinate with Sales, Presales, Projects, Finance, and Warehouse teams.</p></li><li><p> Identify supply risks and ensure timely resolution.</p></li><li><p> Develop and improve supply chain processes, policies, and KPIs.</p></li><li><p> Drive cost optimization and operational efficiency.</p></li><li><p> Lead and manage the Supply Chain team.</p></li></ul><p></p><p></p>

<p>Manage the full production cycle of BTL &amp; advertising projects. Coordinate with suppliers, printing houses, workshops, and fabricators. Supervise the production and execution of Events, Booths, Stands, Activations, Giveaways, Printing, and Exhibition Production, Branding &amp; Installation . Ensure high-quality execution and on-time delivery. Negotiate with suppliers to achieve the best quality and cost. Follow up on production, installation, and final project delivery. Manage multiple projects simultaneously and solve production issues efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of experience in Operations, Production, Events, Exhibitions, or BTL Advertising.</li><li>Strong experience in Events, Booths, Stands, Activations, Giveaways, Printing, and Exhibition Production, Branding &amp; Installation .</li><li>Strong supplier and contractor management experience.</li><li>Excellent negotiation and communication skills.</li><li>Strong project management and problem-solving abilities.</li><li>Ability to work under pressure and manage multiple projects under tight deadlines.</li><li>Willingness to work extended hours, weekends, and on-site during events when required.</li><li>Very good command of English.</li><li>Excellent knowledge of Microsoft Office, especially Excel.</li></ul>

<p>We are looking for a <strong>Senior Project Engineer</strong> to oversee and coordinate projects from initiation through completion, ensuring timely delivery, effective resource utilization and adherence to quality and company standards.</p><ul><li><p>Coordinate and monitor projects from initiation to completion, ensuring timely delivery and adherence to quality standards.</p></li><li><p>Develop and track project schedules, budgets, milestones and deliverables.</p></li><li><p>Coordinate with internal teams, contractors, consultants and other stakeholders to ensure smooth project execution.</p></li><li><p>Monitor project costs, invoices, changes, risks and issues.</p></li><li><p>Prepare and maintain project documentation, reports and meeting minutes.</p></li><li><p>Follow up on project progress and support resolving issues and delays.</p></li><li><p>Ensure compliance with project procedures and company standards.</p></li></ul><h3></h3><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Engineering.</p></li><li><p>2–5 years of relevant project coordination/project management experience.</p></li><li><p>Experience in construction or large-scale projects is preferred.</p></li><li><p>Proficiency in AutoCAD and MS Project.</p></li><li><p>Primavera knowledge is a plus.</p></li><li><p>PMP or other relevant Project Management certification is a plus.</p></li><li><p>Strong communication, organization and problem-solving skills.</p></li></ul><p></p>

<p>As a Trainer for Learning &amp; Development in Cairo, you will play a critical part in shaping the learning culture within our retail teams. Your key responsibilities include the below:</p><p>Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.</p><p>Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.</p><p>Collaborate closely with the Retail Academy and L&amp;D teams to ensure consistency and alignment in training delivery.</p><p>Monitor participant engagement and provide feedback to improve learning outcomes.</p><p>Adapt training methods to cater to both in-market and virtual learning needs.</p><p><strong>Desired Candidate Profile</strong></p><p>You are a fluent Arabic and English speaker with 2 to 3 years of relevant experience in training, learning &amp; development, or facilitation roles.</p><p>You possess the fundamentals of instruction design.</p><p>You are committed, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.</p><p>You preferably have experience in the retail or hospitality fields.</p>

Description<br><br>At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers<br><br>We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.<br><br>Key job responsibilities<br><br> Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.<br><br>A day in the life<br><br>Core Job Fundamentals<br><br>1- Monitoring performance of the program daily.<br><br>2- Own network compliance score for the associated accounts.<br><br>3- Coordinating with various stakeholders to resolve partners escalations.<br><br>Internal Stakeholders<br><br>Program POC<br><br>DS Manager<br><br>DS Team Leaders<br><br>Fleet Supervisor<br><br>Procurement<br><br>Payment Team<br><br>Learning Ambassador<br><br>Basic Qualifications<br><br> Speak, write, and read fluently in English Experience in an operational role Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment<br><br>Preferred Qualifications<br><br> Bachelor's degree<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Souq.com for E-Commerce LLC - G32<br><br>Job ID: A10532256

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>Job Description<br><br>A little bit about our engineering culture<br><br>We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on e Xtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now.<br><br>Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work.<br><br>Role Summary<br><br>Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes Lead, inspire and empower a talented group of engineers to self-organize and discover, innovate, implement, deploy and own end-to-end complex software solutions Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper-growing, highly competitive economic environment Guide your team in creation of software as a solution to an end-to-end problem in your business domain and deliver value in small batches, taking into account non-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. Guide your team’s discovery, planning and execution to successfully deliver value to<br><br>our customers in small batches<br><br>Qualifications<br><br>The following experience is relevant to us<br><br>Great product sense for selecting the opportunities which deliver impact to our customers Able to balance between continuous product discovery and delivery Experience building & leading cross-functional, empowered and self-organized teams of multidisciplinary engineers Ability to guide & elevate talent via mentoring and coaching Strong Stakeholder and Dependency management via proactive communication Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback Good understanding of lean/agile values & principles and associated practices6+ years of experience in software engineering, preferably within Extreme<br><br>Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)<br><br>2+ years of hands-on technical leadership and people management experience Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery Solid experience in designing, implementing, monitoring and scaling of web apps and APIsSolid understanding of the full mobile development life cycle Strong familiarity with the general mobile landscape, architectures, trends/emerging tech Proficient in testing with focus on automated end to end quality Experience with cloud platforms, preferably AWSStrong understanding of quality, performance, monitoring, alerting and security<br><br>standards

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br><br><p><b>Job Responsibilities: </b></p><br><ul> <li><ul> <li><strong><span>Commercial performance: </span></strong><span>own the picture end-to-end (KPIs, targets, narrative); diagnose what moves volume, revenue, retention and behaviour; act as SPOC for Commercial's data needs, scoping and de-prioritizing low-value asks.</span></li> <li><strong><span>CVM &amp; growth</span></strong><span>: lifecycle strategy (activation, retention, reactivation, wallet share); drive the CVM/Growth engine and churn-model integration; close the volume/revenue gap proactively and iteratively, with continuous leadership visibility into impact.</span></li> <li><strong><span>Impact &amp; opportunity sizing</span></strong><span>: size every initiative up front; base go/no-go and prioritisation on quantified impact; run timely post-launch assessments with recommendations on what to scale, fix or stop.</span></li> <li><strong><span>Insight &amp; decision support: </span></strong><span>novel, unique, actionable; communicate top-down (headline and action first); deliver at the pace decisions are made.</span></li> <li><strong><span>Stakeholder &amp; team leadership</span></strong><span>: partner the VP as a credible peer; develop the team; drive data self-sufficiency (management mandate); keep work on a shared board; run a weekly 1:1 + monthly planning cadence.</span></li> </ul><br></li></ul><br><p><b>Job Requirements: </b></p><br><ul> <li>4+ years of experience in Commercial Performance, Customer Value Management (CVM), Growth, Business Analytics, or a related field.</li> <li>Strong analytical skills with hands-on experience in SQL, customer segmentation, RFM modeling, and A/B testing.</li> <li>Experience in performance tracking, forecasting, target setting, and translating data into actionable business recommendations.</li> <li>Proven ability to manage cross-functional stakeholders and influence business decisions.</li> <li>Strong leadership, initiative-taking, and teamwork skills.</li> <li>Good command of English.</li> <li>Experience in the logistics, e-commerce, retail, telecom, or quick commerce industries is a strong plus.<br></li> </ul><br> </div>

<strong>Join Us<br><br></strong>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br><strong>Role Purpose<br><br></strong>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.<br><br>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.<br><br><strong>Job Profile<br><br></strong><strong>CRM Solution Design &amp; Implementation<br><br></strong><ul><li> Gather and analyze business requirements related to customer engagement, sales, service, and marketing </li><li> Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps </li><li> Configure CRM solutions, workflows, forms, dashboards, and business rules </li><li> Design and document functional specifications and user stories </li><li> Support integration with ERP, billing, contact center, and third-party systems </li><li> Participate in testing, deployment, and post-go-live support </li><li> Recommend process improvements and CRM optimization opportunities </li><li> Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed </li><li> Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms </li><li> Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement <br><br><br></li></ul><strong>CRM Solution Design &amp; Implementation<br><br></strong><ul><li> Gather and analyze business requirements related to customer engagement, sales, service, and marketing </li><li> Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps </li><li> Configure CRM solutions, workflows, forms, dashboards, and business rules </li><li> Design and document functional specifications and user stories </li><li> Support integration with ERP, billing, contact center, and third-party systems </li><li> Participate in testing, deployment, and post-go-live support </li><li> Recommend process improvements and CRM optimization opportunities </li><li> Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed </li><li> Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms </li><li> Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement </li><li> Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals <br><br><br></li></ul><strong>Project Management:<br><br></strong><ul><li> Estimate effort and support project planning activities </li><li> Deliver assigned workstreams within agreed scope, schedule, and quality targets </li><li> Maintain project documentation and configuration records </li><li> Support user acceptance testing and issue resolution </li><li> Proactively identify opportunities for continuous improvement in CRM delivery processes <br><br><br></li></ul><strong>Stakeholder Management:<br><br></strong><ul><li> Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork </li><li> Support customer engagements, workshops, and technical discussions </li><li> Drive innovation by exploring and adopting modern data platform tools and methodologies <br><br><br></li></ul>Risk Management:<br><br><ul><li> Identify and mitigate risks throughout the delivery lifecycle <br><br><br></li></ul><strong>Compliance &amp; Auditing:<br><br></strong><ul><li> Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards <br><br><br></li></ul><strong>Core Competencies, Knowledge And Experience<br><br></strong><ul><li> 8 - 10 years of experience in CRM consulting and implementation </li><li> Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead) </li><li> Experience gathering requirements and translating them into system designs </li><li> Knowledge of customer data management and CRM reporting </li><li> Strong analytical, communication, and facilitation skills </li><li> Experience working in Agile and project delivery environments </li><li> Excellent command of English</li><li> Data quality &amp; governance: master data management, deduplication, consent management, and GDPR/PDPL awareness </li><li> Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management </li><li> Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication <br><br><br></li></ul><strong>Must have technical / professional qualifications</strong>:<br><br><ul><li> Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs </li><li> Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management </li><li> Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#) </li><li> Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification </li><li> Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes </li><li> Strong SQL and data handling skills; familiarity with integration tools and middleware </li><li> Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence <br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<br><br><strong>Who We Are<br><br></strong>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.<br>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.</p><br><br><br><b>Job Profile</b> <br><p><strong>CRM Solution Design &amp; Implementation</strong><br>• Gather and analyze business requirements related to customer engagement, sales, service, and marketing.<br>• Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps.&nbsp;<br>• Configure CRM solutions, workflows, forms, dashboards, and business rules.<br>• Design and document functional specifications and user stories.<br>• Support integration with ERP, billing, contact center, and third-party systems.<br>• Participate in testing, deployment, and post-go-live support.<br>• Recommend process improvements and CRM optimization opportunities.<br>• Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed.&nbsp;<br>• Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.<br>• Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.</p><br> <p>&nbsp;<br><strong>CRM Solution Design &amp; Implementation</strong><br>• Gather and analyze business requirements related to customer engagement, sales, service, and marketing.<br>• Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps.&nbsp;<br>• Configure CRM solutions, workflows, forms, dashboards, and business rules.<br>• Design and document functional specifications and user stories.<br>• Support integration with ERP, billing, contact center, and third-party systems.<br>• Participate in testing, deployment, and post-go-live support.<br>• Recommend process improvements and CRM optimization opportunities.<br>• Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed.&nbsp;<br>• Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.<br>• Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.<br>• Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals.</p><br> <p><strong>Project Management:</strong><br>• Estimate effort and support project planning activities.<br>• Deliver assigned workstreams within agreed scope, schedule, and quality targets.<br>• Maintain project documentation and configuration records.<br>• Support user acceptance testing and issue resolution.<br>• Proactively identify opportunities for continuous improvement in CRM delivery processes.</p><br> <p><strong>Stakeholder Management:</strong><br>• Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork.<br>• Support customer engagements, workshops, and technical discussions.<br>• Drive innovation by exploring and adopting modern data platform tools and methodologies.<br>Risk Management:&nbsp;<br>• Identify and mitigate risks throughout the delivery lifecycle.</p><br> <p><strong>Compliance &amp; Auditing:</strong><br>• Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</p><br><br><br><b>Core competencies, knowledge and experience</b> <br><p>• 8 - 10 years of experience in CRM consulting and implementation.<br>• Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead).<br>• Experience gathering requirements and translating them into system designs.<br>• Knowledge of customer data management and CRM reporting.<br>• Strong analytical, communication, and facilitation skills.<br>• Experience working in Agile and project delivery environments.<br>• Excellent command of English<br>• Data quality &amp; governance: master data management, deduplication, consent management, and GDPR/PDPL awareness.<br>• Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management.<br>• Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication.</p><br> <p><br><strong>Must have technical / professional qualifications</strong>:&nbsp;<br>• Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs.<br>• Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management.<br>• Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#).<br>• Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification.<br>• Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes.<br>• Strong SQL and data handling skills; familiarity with integration tools and middleware.<br>• Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<p>Key Responsibilities:<br>Opportunity Identification &amp; Solution Proposals<br>Identify new opportunities to apply data analytics and AI services across business functions and client engagements and proactively surface them to leadership.<br>Collaborate with stakeholders to evaluate the business value, feasibility, and priority of each opportunity, translating ambiguous needs into clearly defined problem statements.<br>Develop comprehensive proposals and RFP/RFI responses covering scope, approach, architecture, staffing, man-day estimates, timeline, and expected impact, and present them persuasively to technical and non-technical audiences.<br>Build the business case for investment, including the trade-offs and risks of each proposed approach.<br>Lead scoping and discovery workshops with clients, and manage scope changes and contract amendments when requirements evolve beyond the agreed perimeter.<br>Solution Design &amp; Delivery<br>Design custom data and AI solutions tailored to the defined business need including multi-agent pipelines, RAG systems, and LLM-powered workflows selecting appropriate tools, frameworks, architectures, and models.<br>Own the deployment of solutions into client and cloud environments working with the team on CI/CD pipelines, containerization, environment setup, and post-deployment monitoring so that solutions run reliably in production<br>Define how solution quality is measured (e.g. accuracy, coverage, reliability), build evaluation and validation loops for LLM and agent outputs, monitor performance in production, and drive continuous enhancement based on observed results and user feedback.<br>Ensure solutions are built to be maintainable, scalable, and reliable rather than optimized for a single successful demonstration.<br>Manage the cost and performance of AI workloads token and compute consumption, cloud spend, latency and make architecture trade-offs that keep solutions economically sustainable.<br>Build solutions that respect data privacy, security, and responsible AI requirements by design, particularly for public-sector and regulated clients.<br>Technology Scouting &amp; Standards<br>Stay informed on the latest business applications, tools, and methods in data analytics and AI, including LLMs, agentic frameworks, and deployment, MLOps, and LLMOps platforms.<br>Evaluate emerging technologies against Infomineo's actual needs and introduce those that offer genuine advantage, with a clear rationale for adoption.<br>Define and champion technical standards and best practices for how data and AI solutions are built, evaluated, and deployed, in collaboration with department and Tech/R&amp;D leadership.<br>Project Leadership<br>Lead projects end-to-end, coordinating priorities across concurrent initiatives and allocating resources to match business impact.<br>Communicate progress, risks, dependencies, and trade-off decisions clearly and proactively to the Head of AI &amp; Analytics Services, clients, and wider stakeholders.<br>Anticipate delivery risks early and drive resolution rather than escalating them unresolved.<br>Plan team capacity and staffing across concurrent engagements, matching people to projects based on skills, workload, and business impact, and flag resourcing gaps early.<br>Define and maintain the team's delivery rituals, estimation practices, quality and review routines, and escalation paths, and improve them as the team grows.<br>Team Development &amp; Mentorship<br>Serve as a mentor and coach to the team, providing guidance, training, and career development opportunities.<br>Manage the performance and development of team members regular 1:1s, feedback, performance conversations, objective setting, and career growth planning.<br>Contribute to hiring, onboarding, and retention for the team: defining profiles, interviewing candidates, and integrating new joiners effectively.<br>Recognize strong performance and address underperformance constructively and early.<br>Teach team members how to approach problems effectively how to frame a question, choose an approach, and validate a result and empower them to apply these strategies independently.<br>Build a culture of technical rigour, intellectual curiosity, and shared ownership of outcomes.<br>Professional Standards, Security &amp; Responsible AI<br>Uphold client confidentiality, data protection, information security, and company policies across all engagements, and ensure the team does the same.<br>Apply responsible AI practices transparency on model limitations, human oversight, and appropriate use of client data and raise concerns early when a use case warrants it.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications:</h4><p>Proven track record in data analytics, data science, or AI solution delivery, with experience owning delivery end-to-end and guiding the work of others typically built over 6 or more years, though readiness is assessed on demonstrated capability rather than years alone.<br>Demonstrated experience delivering technical solutions in a client-facing or stakeholder-facing context, with exposure to a range of technical solution types rather than a single repeated use case.<br>Solid working knowledge of DevOps practices (CI/CD, Docker, cloud environment configuration, monitoring), with the ability to own deployment end-to-end alongside the team.<br>Proven ability to develop and present solution proposals that translate a business need into a defined technical approach, scope, and value case.<br>Hands-on experience designing and delivering LLM-based and agentic AI solutions in production (e.g. multi-agent pipelines, RAG, tool use), using orchestration frameworks such as LangGraph, LangChain, or equivalent, alongside strong working knowledge of machine learning.<br>Experience defining evaluation methods for LLM and agent outputs (test sets, quality metrics, human or model-based review) and using them to drive improvement.<br>Ability to reason about and optimize the cost, latency, and reliability of AI systems.<br>Hands-on technical proficiency in Python and SQL, with the depth to design solutions, review the team's work, and make credible architectural decisions.<br>Familiarity with deployment and MLOps/LLMOps practices (e.g. deployment, monitoring, versioning, and lifecycle management) on at least one major cloud platform (GCP, AWS, or Azure).<br>Solid project management capability managing scope, priorities, resources, and timelines across concurrent initiatives, including estimating effort in man-days.<br>Experience managing or mentoring technical team members, with a genuine interest in developing others.<br>Excellent communication skills in English, with the ability to move fluently between business and technical conversations.<br>Professional proficiency in French is strongly preferred.<br>Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Statistics, or a related quantitative field.</p><h4>Preferred Skills:</h4><p>Experience in a consulting, professional services, or client-delivery environment, including contributing to RFP responses and commercial proposals.<br>Experience building or scaling a data/AI function or Center of Excellence from an early stage.<br>Experience with clients, AI governance frameworks, or responsible AI practices.<br>Relevant cloud, data, or AI certifications (e.g. Google Cloud Professional Machine Learning Engineer or equivalent).<br>Working proficiency in Arabic.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Contract Management is part of our <b>Legal and Commercial Services. </b>Our professionals bring innovative ideas to commercial reality with a focus on maximizing value for all parties through a deep understanding of legal, business and commercial risks. We work alongside Accenture sales and delivery teams throughout the entire contract lifecycle to provide high quality advice and support for negotiation, drafting and ongoing management of client contracts.</p><br><br><p>We apply commercial and contractual expertise to lead the delivery of legal &amp; commercial outcomes for our priority engagements and portfolios, including:</p><br><br><p><b>&nbsp;· Sales growth: </b>expanding the footprint of our agreements and supporting new business;</p><br><br><p><b>&nbsp;· Revenue protection: </b>delivering on our contractual commitments;</p><br><br><p><b>&nbsp;· Margin improvement: </b>effectively managing commercial levers, risks and issues; and</p><br><br><p><b>&nbsp;· Compliance with contract obligations </b>and Accenture policy.</p><br><br><br><p><b>KEY RESPONSIBILITIES: </b></p><br><br><br><p><b>· </b>Lead/support contract management teams across projects and accounts; work with account leadership, client commercial and business stakeholders to understand and support client needs and priorities; account strategy, objectives and opportunities.</p><br><br><p><b>· </b>Work with contract management staff across multiple projects and accounts providing input into performance management activities.</p><br><br><p>&nbsp;<b>· </b>Support the identification, escalation and resolution of commercial and contract risks and issues working with CM and project leadership to ensure the best outcome for all parties.</p><br><br><p>&nbsp;<b>· </b>Engage in pre-award sales activities, engage in discussions with delivery team regarding potential deal shaping and contractual outcomes with sales teams and business leadership, including contract drafting support.</p><br><br><p><b>· </b>The contract management function is client facing and has a key role in building trusted relationships with client counterparts.</p><br><br><br> </div>

<p> <strong>JOB PURPOSE</strong> </p> <p>Lead, stabilize and continuously improve the factory production function to achieve required safety, quality, delivery, productivity and cost objectives. The role is responsible for translating demand and production plans into executable daily operations, managing manpower and production resources, ensuring stable flow across wire-harness manufacturing processes, and building disciplined shop-floor management through standards, performance data, problem solving and continuous improvement</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Own daily production execution and achievement of agreed production targets while ensuring that volume does not override safety or product quality.</p> <p> Develop and execute daily, weekly and monthly production schedules in coordination with Planning, Supply Chain, Stores, Quality and Maintenance, and respond quickly to changes in demand, material availability or operating conditions.</p> <p> Lead and control production flow across relevant wire-harness processes including cutting, stripping, crimping, assembly, soldering/tinning where applicable, testing, final inspection interface and preparation for delivery.</p> <p> Plan and optimize manpower, shifts, machines, tools, workstations and other production resources according to demand, capacity and process requirements.</p> <p> Monitor capacity utilization, throughput, units per labor hour, cycle time versus takt time and schedule attainment; identify bottlenecks and implement corrective actions.</p> <p> Lead line balancing and labor optimization to improve flow, reduce waiting and unnecessary movement, and ensure effective utilization of available manpower.</p> <p> Establish, implement and sustain standard operating procedures, work instructions, process flow maps and standard work in coordination with Quality, Engineering and Maintenance.</p> <p> Ensure production is executed according to approved work instructions, product specifications, control plans and customer requirements, and stop/escalate abnormal conditions that may threaten safety, quality or delivery.</p> <p> Monitor scrap, rework, defects and process losses; participate with Quality and Engineering in root-cause analysis and corrective actions and ensure production actions are implemented and sustained.</p> <p> Monitor equipment and process downtime, coordinate recovery with Maintenance, and use downtime analysis to reduce recurring production losses and improve equipment availability.</p> <p> Drive Lean Manufacturing, 5S/6S, Kaizen, visual management and structured continuous-improvement activities appropriate to the factory maturity level.</p> <p> Monitor and control production costs, labor efficiency, overtime, consumables and avoidable process losses; lead practical cost-reduction initiatives without compromising quality or safety.</p> <p> Ensure material availability and disciplined material flow at production areas in coordination with Stores, Planning and Supply Chain; escalate shortages or constraints before they affect customer commitments.</p> <p> Control process changes and abnormal conditions through appropriate 4M discipline (Man, Machine, Material and Method) and coordinate required validation with </p> <p> <strong>ROLE STAGE NOTE</strong> </p> <p>The role is intentionally designed as a strong factory-building Production Manager position. During the current stage, the manager is expected not only to maintain output but also to establish production discipline, reliable performance measurement, standard work, manpower/capacity logic and cross-functional operating routines. As the factory structure matures, specialized planning, industrial engineering or process-engineering responsibilities may be further separated without changing the manager s core accountability for production execution and performance.</p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Quality/Engineering.</strong> </p> <p> Support new-product introduction, process changes, new equipment, production ramp-up and capacity expansion, ensuring operational readiness before full release.</p> <p> Ensure effective production reporting and accurate daily/weekly/monthly performance data; use KPIs to identify gaps, assign actions and follow closure.</p> <p> Lead daily shop-floor performance reviews and maintain clear accountability for production gaps, recovery plans and improvement actions.</p> <p> Lead, coach and develop Production Supervisors, Technicians and Operators; define responsibilities, performance expectations, skills requirements and training priorities.</p> <p> Ensure compliance with occupational health, safety and environmental requirements within production areas and build a culture where unsafe or abnormal conditions are immediately addressed.</p> <p> Coordinate effectively with Quality, Maintenance, Engineering, Planning, Supply Chain, Stores and other departments to achieve overall factory objectives rather than isolated production targets.</p> <p> Lead significant production-improvement initiatives each year with measurable impact on productivity, capacity, quality, delivery or cost.</p> <p> <strong>HIRING BENCHMARK / CANDIDATE PROFILE</strong> </p> <p>Area Benchmark</p> <p> <strong>Education </strong> Bachelor s degree in Production, Industrial, Mechanical, Electrical or related Engineering discipline.</p> <p> <strong>Experience </strong> 8 12 years of progressive manufacturing/production experience, including at least 3 5 years in a production leadership role.</p> <p>Industry Preference Strong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components or comparable labor-intensive/high-volume discrete manufacturing.</p> <p>Wire Harness Capability Practical understanding of wire-harness production flow and key processes such as cutting, stripping, crimping, assembly, testing and related process controls. Direct wire-harness experience is a major advantage.</p> <p>Production Management Strong capability in production planning/execution, capacity and manpower planning, line balancing, bottleneck management, schedule attainment and shop-floor performance control.</p> <p>Lean &amp; Improvement Practical experience with Lean Manufacturing, 5S/6S, Kaizen, waste reduction, standard work, visual management and structured problem solving. Lean Six Sigma exposure is preferred.</p> <p> <strong>Quality &amp; Automotive Awareness </strong> </p> <p>Working knowledge of manufacturing quality requirements, root-cause/corrective action, control plans and IATF 16949/ISO 9001 environment where applicable.</p> <p>Cost &amp; Performance Strong understanding of labor efficiency, productivity, scrap/rework, downtime, conversion cost and production KPI management.</p> <p>Systems &amp; Data Comfortable with ERP/MRP environments, production reporting, dashboards and data-based decision making.</p> <p>Leadership Profile Strong shop-floor presence; disciplined, decisive and hands-on in management without becoming the operator; able to build teams, enforce standards, manage resistance and collaborate across functions.</p> <p>Language Good professional English for technical documentation, customer requirements, systems and management reporting.</p> <p> <strong>KEY PERFORMANCE INDICATORS (KPIs)</strong> </p> <p> Production plan / schedule attainment</p> <p> Output / throughput versus target</p> <p> Labor productivity and labor efficiency</p> <p> Capacity utilization and bottleneck performance</p> <p> Cycle time / takt adherence where applicable</p> <p> Scrap and rework rate</p> <p> First-pass yield / production quality performance</p> <p> Unplanned downtime and recurring production-loss reduction</p> <p> On-time production completion / delivery support</p> <p> Overtime and production conversion-cost control</p> <p> 5S/6S and safety compliance within production</p> <p> Continuous-improvement projects and verified operational impact</p> <p> Production reporting accuracy and action closure</p> <p> Team competency, training and supervisor performance development</p> <p> <strong>BENCHMARK BASIS</strong> </p> <p>This job description retains the factory-specific responsibilities in the existing Production Manager JD and expands them using current production-management benchmarks for automotive and wire-harness manufacturing. Benchmark themes include stable flow across cutting/crimping/assembly/testing, manpower and capacity planning, line balancing, Lean/continuous improvement, safety-quality-delivery-cost management, cross-functional coordination and production performance control.</p>

We are looking for two Dev Ops Engineers to design, build, and maintain the infrastructure and delivery systems that power our engineering organization. This role focuses on ensuring reliable, scalable, and secure software delivery pipelines while bridging the gap between development and operations.<br>Key Responsibilities Design, implement, and maintain CI/CD pipelines to support continuous integration and delivery across multiple services Manage and optimize cloud infrastructure across environments (dev, staging, production) Own deployment processes, release management, and rollback strategies Monitor system reliability, performance, and availability; respond to and resolve incidents Manage Git workflows, branching strategies, and repository standards at the infrastructure level Implement infrastructure as code (IaC) to provision and manage cloud resources Enforce security best practices across pipelines, environments, and access controls Collaborate with engineering teams to resolve build, deployment, and environment issues Drive adoption of Dev Ops best practices including observability, alerting, and on-call processes<br>Requirements Required Skills & Qualifications Strong experience with CI/CD tools (e.g., Git Hub Actions, Git Lab CI, Jenkins, Circle CI) Hands-on experience with cloud platforms (AWS, Azure, or GCP) including networking, compute, and storage Experience with infrastructure as code tools (Terraform, Pulumi, or Cloud Formation) Solid understanding of Git, branching strategies, and version control best practices Experience with Docker, Kubernetes, and container orchestration Proficiency in scripting and automation (Python, Bash, or similar) Familiarity with monitoring and observability tools (Datadog, Grafana, Prometheus, or similar) Strong problem-solving skills with a reliability and uptime mindset

The Production Engineer is responsible for assisting the PSD team to deliver safe, efficient, and reliable product and service delivery for our customers. The Production Engineer develops and delivers optimized technical job designs for the area of responsibility. This person identifies opportunities for continuous improvement of service delivery and formally communicate findings, and supports the Product Line in risk management and apply lessons learned to improve job design. The Production Engineer provides real-time support to PSD operations as required, and is responsible for the COSD (i.e. resource consumption).<br><br>Develop technical job designs as required for the Product Line. Identify areas where new and cost-effective techniques can be applied. Explore opportunities for value-added products and services. Provide technical support throughout the service delivery process. Understand and communicate value of technology and interpretations. Consult with relevant subject matter experts as required to optimize the technical design. Support the OU PSD and/or PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc. Assist in incident response, recovery, and incident investigation. Support multiple Product Line operations in a collaborative optimized job design. Assist sales and commercial team in evaluating technical viability and tenders. Analyze job execution vs. design and formally capture design improvements and optimization opportunities (lessons learned and best practices).<br><br>experience: from 5 to 10 years<br><br>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.

About the job The OPs Field Training Specialist supports the planning,coordination, and execution of field training activities across branches. The role is responsible for assisting in training delivery, monitoring attendance and engagement, collecting feedback, and supporting continuous learning initiatives. The specialist helps ensureeffective training implementation, identifies retraining needs, and maintains accurate reporting to supportoperational performance and employee development. Job Responsibilities & Duties: Data Support<br> Coordinate and support branch training sessions Ensure attendance and smooth training execution. Assist in training delivery and engagement activities.<br> Adapt delivery methods based on audience needs.<br> Conduct post-training assessments and collect feedback.<br> Identify retraining needs and coordinate follow-ups. Maintain reporting and field issue escalation.<br><br>Data Compliance<br>Ensure all training records, attendance sheets,assessments, and feedback data comply with company policies and confidentiality requirements. Maintain proper documentation and filing of training reports and field observations.<br>Follow internal procedures for data access, reporting, and information sharing.<br>Support compliance with organizational standards related to training and operational processes. Data Quality<br>Maintain accurate and updated training attendance, assessment, and feedback records<br>Verify training data and reports before submission or communication. Monitor consistency and completeness of field training documentation.<br>Identify and report missing information or reporting discrepancies.<br>Support standardized reporting and documentation practices across branches.<br><br><br> Qualifications:· Bachelor’s degree (Business Administration or any related field preferred)· Good communication and presentation skills· Good knowledge of Microsoft Office (Excel, Power Point, Word) · Strong coordination and organizational skills· Attention to detail and willingness to learn· Ability to collaborate effectively with different teams· Flexibility to support field visits and training activities when required. Experience:· 0–2 years (Fresh graduates are welcome)