Shipping representative Jobs

Why SPI? At Sakr Pharmaceuticals Industry , we maintain an unwavering commitment to our talent, engaging and developing our people within a culture driven by career growth and innovation. Joining our team means stepping into an environment where there are continuous opportunities to break new ground and represent elite, premium brands. We empower our team to fulfill their professional ambitions. Our diverse portfolio provides various avenues for career advancement, allowing you to seek new horizons. We entrust you with responsibility early on and provide the robust support necessary to map a career trajectory that aligns with your personal aspirations and life priorities. About The Company Sakr Pharmaceuticals is a newly launched, dynamic Egyptian pharmaceutical entity committed to enhancing the quality of life through sophisticated, patient-focused healthcare solutions. Specializing in premium-grade products, we are actively expanding our footprint with dedicated nutraceutical and cosmeceutical lines, including our signature Botanira Clair range. Driven by a strategic vision to rank among the top 100 pharmaceutical companies in Egypt by 2030, Sakr Pharmaceuticals is dedicated to setting the standard for quality in the industry while cultivating an exceptional workplace for top-tier professionals. Your health, our story.<br>Vacancy Details Role: District Sales Manager Location: [e.g., Cairo / Shirikia &Dakhlia / Alex&Behira]Reporting to: Business Unit Manager Job Purpose The District Sales Manager serves as the primary focal point of leadership for regional Medical Representatives. This role is dedicated to guiding the team to achieve shared commercial objectives, maximizing regional performance, and ensuring strict alignment with the company's strategic vision. A. Essential Duties and Responsibilities1. Strategic Business Management Assume full ownership of the assigned district to drive commercial success and market penetration. Cultivate and maintain sustainable, strategic partnerships with Key Opinion Leaders (KOLs) within designated therapy areas. Maintain a comprehensive understanding of the competitive landscape, proactively sharing market intelligence with key stakeholders (e.g., Marketing and Key Account Teams). Expand the customer base by guiding Medical Representatives in building rapport, identifying opportunities, and elevating customer service standards. Ensure continuous professional development regarding disease states, product knowledge, and competitor updates.2. Team Leadership & Development Motivate and inspire the regional team to consistently achieve excellence, fostering a collaborative culture that celebrates success and recognizes high performers within Sakr Pharmaceuticals. Ensure the sales force comprehensively understands marketing strategies for our premium product lines and effectively communicates balanced, accurate product information. Drive succession planning by actively developing internal talent and maintaining a robust manpower supply. Collaborate closely with the HR division to identify top talent and implement effective regional retention plans. Assess team development needs utilizing comprehensive Training Needs Analyses (TNA) and the company's Performance Management System. Provide ongoing coaching and mentorship—both in the field and remotely—to maximize individual performance and achieve business goals. Effectively delegate tasks to expose, engage, and practically develop team members.3. Operational Excellence & Objective Achievement Develop and execute comprehensive regional business plans aligned with overall corporate strategy and tactical objectives. Proactively identify under-performance and implement structured, time-bound performance improvement plans. Participate actively in the recruitment and staffing processes for the assigned region. Achieve operational objectives by providing accurate regional sales forecasts, information, and strategic recommendations. Ensure the optimal distribution of products across the district, including adequate stocking and comprehensive coverage of all distribution channels. Meet or exceed financial objectives by effectively forecasting requirements, managing the annual budget, analyzing variances, and initiating corrective actions when necessary. Execute trade promotions by meticulously tracking and evaluating trade spending. Monitor team activities via the CRM system, analyzing data to extract meaningful, actionable insights. B. Qualifications and Experience Education: Bachelor’s Degree in Life Sciences (Pharmacy, Veterinary Medicine, or Science). Experience: Proven track record of success in a First Line Sales Management role within the pharmaceutical sector.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> <br>Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you love fast-paced environments, are passionate about helping others, and like the sounds of acting as an orchestrator where your impacts will be felt throughout multiple countries then this role is just for you!</p> <p> </p> <p> <b>What Will Your Main Responsibilities Be</b> </p> <ul> <li>Developing and leading stock models through supply planning fundamentals and creative solutions to deliver high service level to the market while having optimum stock on hand level of his categories.</li> <li>Evaluating demand dynamics on monthly basis for tactics decision making and driving actions</li> <li>Create an agile supply planning models to increase responsiveness to the market dynamics to deliver better service to our consumers.</li> <li>Unleash his team potentiality, through leading, empowering and coaching.</li> <li>Assuring right harmony and high performance are effectively among his team members</li> <li>Using WCM approach to develop address key losses and attack highest losses by WCM tools to create a continuous sustainable improvement.</li> <li>Apply digital agenda in Supply planning and embed digital ways of working in his team.</li> <li>Develop right strategy plan to the factory, to assure right DBNR performance through MPS is applied and cost-efficient factory operations</li> <li>SCR lock and sign off monthly shipment plan for customers with demand planning, with smart gap management between unconstrained and constrained figures, with clear identification for risks and create options and opportunities for gap closure.</li> <li>Develop IPM model (inventory planning management) with high quality inputs and outputs.</li> <li>Manage monthly stocks closing and assure right stock cover against IPM model for FG and RPM.</li> <li> Manage stocks DOH and value to optimize between service level and required closing stocks</li> <li> Deep understanding of analysis of stocks closing and assure right stocks investment to right SKUs according to ABC classifications.</li> <li>Assuring right stocks segregation is in place and Drive key actions with different stakeholders to liquidate/ eliminate overstocks and residual stocks.</li> <li>Create a success environment within his team through harmony and high-performance standards.</li> <li>Assure landing Innovations according to NW OTIF</li> <li>Manage RCCP on periodic basis and assure right production leveling is in place, and flag risk zones and capacity investment needed medium and long term</li> </ul> <p> </p> <p> <b>Experiences &amp; Qualifications</b> </p> <p> 4+ years of experience in Supply chain preferably in FMCG</p> <p> Data scientist, digital background, and ability to process massive data into informative view for decision making</p> <p> Strong analytical thinking</p> <p> Excellent leadership style</p> <p> Excellent interpersonal relationship skills. Interact effectively with all levels including other Unilever sites, Supply Chain Planning, manufacturing. Motivate, energize, and foster team activities and relationships. Ability to resolve conflict.</p> <p> Problem-solving skills through innovative and creative thinking</p> <p> Ability to collaborate effectively within a multifunctional environment</p> <p> Strong Leadership skills, preferably including Leading/Managing/Mentoring Others experience Ability to create a continuous improvement in process and Ways of working.</p> <p> Ability to create solutions and quick decision making through problem solving techniques</p> <p> Has change management experience</p> <p> High business acumen, and understanding of company/ category P&amp;L.</p> <p> </p> <p>Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At InterContinental Hotels &amp; Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels &amp; Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels &amp; Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p><span>Join us as&nbsp;</span>a Director of Events Sales . You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has the ability to handle guest complains with a smile - has great interpersonal skills.</p><br><p><strong>Your day to day&nbsp;</strong></p><br><ul><li><p><span>Ensure&nbsp;the whole&nbsp;client&nbsp;experience&nbsp;successful and memorable and act as the brand ambassador and key contact throughout&nbsp;their journey</span></p><br></li><li><p><span>Build&nbsp;long term relationship with planners and hosts to increase loyalty to the brand</span></p><br></li><li><p><span>At pre-event planning stage consult with&nbsp;meeting planners to&nbsp;optimize&nbsp;all elements of the meeting&nbsp;/ event&nbsp;including&nbsp;space, meeting/break flow, menu and&nbsp;design etc. to improve meeting efficiency</span></p><br></li><li><p><span>Arrange agreed details of meeting / event e.g. room set-ups, staging, lighting&nbsp;</span></p><br></li><li><p><span>Conduct&nbsp;pre-event and post-event meetings with clients and catering&nbsp;colleagues&nbsp;to&nbsp;identify improvements&nbsp;to the guest experience</span></p><br></li><li><p><span>Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing</span></p><br></li><li><p><span>Welcome&nbsp;the group and conduct the 60’ meeting brief prior the start of the&nbsp;meeting /&nbsp;session</span></p><br></li><li><p><span>Enable high productivity whilst maximizing downtime&nbsp;</span></p><br></li><li><p><span>Relate to business needs and make sure team&nbsp;prioritizes&nbsp;the things that help our guests get their business done</span></p><br></li><li><p><span>Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day</span></p><br></li><li><p><span>Analyze&nbsp;and action against client satisfaction surveys to improve services</span></p><br></li><li><p><span>Conduct banquet and catering facility tours and entertain clients to enhance the guests’ meeting/banquet experience</span></p><br></li></ul><p><span><strong>What we need from you</strong></span></p><br><ul><li><span>A confident communicator with strong interpersonal strong skills</span></li><li><span>Business language and tools acumen</span></li><li><span>Bachelor's Degree/higher education qualification/equivalent in hospitality or related field</span></li><li><p><span> 5+ years total experience in a catering setting or related field</span></p><br></li><li><span>Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience</span></li><li><span>Must speak local language(s)</span></li></ul><p><br><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>

Company: The Egyptian Bureau For Engineering (EBE) Location: Giza / Dokki, Egypt Employment Type: Full-time Department: Project Management Office (PMO) / Technical Operations About EBE (The Egyptian Bureau For Engineering) Since 1978, The Egyptian Bureau For Engineering (EBE) has been a pioneer and trusted market leader in delivering advanced financial technology, payment processing solutions, EMV card personalization, POS and ATM hardware/software systems, and cybersecurity infrastructure across Egypt and the MENA region. We partner with top-tier banks, financial institutions, and enterprise clients to deploy mission-critical, end-to-end payment ecosystems and secure technology infrastructure.<br>Role Overview EBE is seeking a Technical Product Owner – Fin Tech & Payment Solutions to own the definition, prioritization, and evolution of our software products and payment solutions. The Product Owner will act as the primary bridge between business stakeholders, banking clients, Product/Business Analysis, Software Development, QA/QC, Project Management, and technical partners, translating business and payment requirements into clear, technically feasible product requirements. The role requires a strong understanding of payment technologies combined with the ability to understand software architecture, integrations, APIs, transaction flows, security requirements, and operational constraints. The Product Owner will be accountable for ensuring that development teams are building the right capabilities, with clear requirements and priorities, aligned with customer needs, business objectives, regulatory requirements, and the overall product direction.<br>Key Responsibilities Product Ownership & Roadmap Own and maintain the product vision, scope, roadmap, and feature priorities for assigned EBE software/payment products. Translate business strategy, client requirements, market needs, operational requirements, and regulatory requirements into actionable product capabilities. Define and prioritize epics, features, functional requirements, user stories/use cases, and acceptance criteria. Maintain and continuously prioritize the product backlog based on business value, customer impact, technical dependencies, regulatory requirements, and development capacity. Define release scope and priorities in coordination with Development, QA/QC, PMO, and other stakeholders. Evaluate enhancement requests and change requests and determine their alignment with the product roadmap. Prevent uncontrolled client customization from unnecessarily fragmenting the core product. Requirements & Software Delivery Work closely with Business Analysts and technical teams to transform high-level requirements into complete and implementable specifications. Ensure requirements clearly define expected behavior, business rules, transaction flows, exception scenarios, integrations, and acceptance criteria. Review requirements with Development and QA/QC teams before implementation. Resolve functional ambiguities and requirement gaps throughout the development lifecycle. Participate in solution discussions with Development Leads and Architects while maintaining appropriate separation between product requirements and technical implementation decisions. Accept or reject completed functionality based on agreed requirements and acceptance criteria. Coordinate UAT requirements and ensure feedback is evaluated and incorporated appropriately. Fin Tech & Payment Domain Ownership Own or contribute to product requirements across areas such as:POS and Android POS applications Payment acquiring platforms Payment transaction processing EMV-based payment solutions Terminal Management Systems (TMS) Payment gateway integrations Host and banking integrations Merchant management Settlement and reconciliation Refund, reversal and void transaction flows Card and smart-card solutions Digital payment services and APIsThe Product Owner should understand end-to-end transaction flows and be capable of discussing requirements with both banking stakeholders and software engineering teams. Client & Stakeholder Management Engage directly with banks, Fin Tech companies, enterprise customers, and internal stakeholders to understand business and technical requirements. Conduct requirement workshops and product demonstrations. Challenge, clarify, and refine client requests rather than treating every request as a direct development requirement. Identify common requirements across customers that should become standard product capabilities. Communicate product decisions, priorities, scope, and roadmap clearly to stakeholders. Manage competing requirements across clients while protecting product integrity and strategic direction. Work with PMO/Project Managers to align product priorities with contractual commitments and implementation timelines. Technical Collaboration The Product Owner is not expected to act as the solution architect or lead developer but should possess sufficient technical depth to work effectively with engineering teams. Expected understanding includes:REST APIs and system integrations Client/server architecture Databases and data flows Authentication and authorization Networking fundamentals Hardware/software integration Payment transaction messaging and processing Security and encryption concepts Integration with banking hosts and third-party systems The Product Owner should be able to understand technical constraints and dependencies and incorporate them into product decisions. Product Quality & Release Readiness Define measurable acceptance criteria for product capabilities. Review functionality against approved requirements. Participate in release readiness decisions with Development, QC, PMO, and Operations. Ensure critical business, security, regulatory, and operational requirements are covered before release. Analyze production feedback, incidents, client requests, and operational issues to identify product improvements. Maintain visibility over known product limitations and planned enhancements. Product Documentation Ensure appropriate product documentation is maintained, including:Product requirements Functional specifications Business rules Transaction flows Integration requirements Acceptance criteria Release scope Product roadmap Feature documentation Change history Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline. Experience: Minimum 3+ years of experience in one or more of the following:Product Ownership Business Analysis Technical Product Management Software Project Management Payment/Fin Tech software development or implementation Previous experience specifically within Fin Tech, payment systems, banking technology, POS, acquiring, payment gateways or EMV solutions is strongly preferred. Required Competencies Strong analytical and requirements-engineering skills. Ability to translate business problems into clear software requirements. Understanding of software development lifecycles. Strong understanding of APIs and system integrations. Ability to communicate effectively with software developers and technical teams. Strong stakeholder and client-management capabilities. Ability to prioritize competing requirements based on business value and impact. Excellent Arabic and English communication skills. Strong documentation and presentation skills. Preferred Domain Knowledge Experience or knowledge in several of the following areas is highly desirable:Payment acquiring POS systems EMVISO 8583 / payment messaging Terminal Management Systems Merchant management Payment gateways Settlement and reconciliation Banking host integrations PCI-DSSCBE payment regulations Key management/encryption concepts Certifications – Advantageous, Not Mandatory CSPO / PSPOProduct Management certifications PMPPMI-PBARelevant Fin Tech/payment certifications

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Oracle EBS and Fusion Finance, Manager, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> The Oracle EBS and Fusion Finance Manager will oversee the planning, execution, and delivery of Oracle EBS and Fusion Financials projects and ongoing support. This leadership role involves managing a team of finance consultants, coordinating with business stakeholders, and ensuring Oracle financial solutions align with organisational goals and compliance requirements. The manager will drive process improvements, resource management, and project governance across both Oracle platforms. <br><strong> Key Responsibilities: </strong><br><ul><li> Lead and manage Oracle EBS and Fusion Financials implementation, upgrade, and optimization projects. </li><li> Oversee configuration, testing, data migration, and deployment activities across Oracle EBS and Fusion Finance modules. </li><li> Manage, mentor, and develop a team of Oracle Finance consultants. </li><li> Collaborate with finance leaders and business stakeholders to understand financial processes and requirements. </li><li> Ensure Oracle financial solutions align organizational objectives, regulatory standards, and internal controls. </li><li> Develop and maintain project plans, monitor progress, and ensure timely delivery within budget. </li><li> Facilitate effective communication between technical teams, business users, and senior management. </li><li> Drive adoption of best practices in Oracle Finance and project management. </li><li> Manage risk, issue resolution, and change management processes. </li><li> Stay updated on Oracle EBS and Fusion Financials product enhancements and industry trends. </li><li> Prepare and present reports on project status, risks, and performance metrics to leadership. </li><li> Support continuous improvement initiatives and post-implementation optimization. </li></ul><br><strong> Connect to your skills and professional experience </strong> <br><strong> Required Skills and Qualifications: </strong><br><ul><li> Bachelor's degree in finance, Accounting, Business, IT, or related field. </li><li> Typically, 10+ years of experience in Oracle EBS and Fusion Finance consulting or management roles. </li><li> Proven experience managing Oracle EBS and Fusion Financials implementations or support teams. </li><li> Strong knowledge of Oracle EBS and Fusion Financial modules (GL, AP, AR, FA, Cash Management). </li><li> Excellent leadership, communication, and stakeholder management skills. </li><li> Experience with project management methodologies and tools. </li><li> Familiarity with Oracle BI Publisher, OTBI, Oracle Integration Cloud (OIC), and reporting tools. </li><li> Oracle certifications in EBS and/or Fusion Finance modules preferred. </li><li> Strong analytical and problem-solving abilities. </li><li> Knowledge in Oracle EBS and Fusion Procurement special in P2P cycle. </li><li> The role requires frequent travel based on business needs </li></ul><br><strong> Desired Attributes: </strong><br><ul><li> Strategic and results-oriented mindset. </li><li> Ability to manage multiple projects and priorities effectively. </li><li> Strong team leadership and mentoring skills. </li><li> Commitment to quality, compliance, and continuous improvement. </li></ul> <br><strong> Connect to your business - Technology &amp; Transformation </strong> <br> Distinctive thinking, deep expertise, and collaborative work. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. <br><strong> Connect with your colleagues </strong> <br> Location: Cairo, Egypt <br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology &amp; Transformation <br> "Everyone always says, "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology &amp; Transformation <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Vault RIM process and system is highly dependent on accurate &amp; complete metadata at all levels and there is also ​an increasing amount of data that Health Authorities are requiring to be tracked and submitted.​</p><br><br><p>Master data is crucial for regulatory &amp; Pfizer because it&nbsp;ensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes.&nbsp;Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties.&nbsp;The Regulatory Data Steward is accountable for the creation and maintenance of Pfizer’s RIM System Master Data on behalf of the organization.</p><br><br><p>They are specifically responsible &amp; accountable for the creation &amp; maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed.</p><br><br><p>The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level.</p><br><br><p>A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences.</p><br><br><p>Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital.</p><br><br><br><p>Job responsibilities as a senior manager:</p><br><br><ul><li>Generate &amp; Maintain Regulatory &amp; Enterprise Master Data:&nbsp;Accountable for leading the accurate definition &amp; recording of master data in alignment with data standards , driving discussions with strategy partners, BPO’s, data owners and operational partners, challenging perspectives where necessary based on their domain expertise.</li><li>Execute &amp; oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines​.</li><li>Responsible for&nbsp;ensuring the accuracy, completeness, and consistency of data within the&nbsp;Veeva Vault RIM&nbsp;system by&nbsp;verifying and updating data,&nbsp;executing approved change requests,&nbsp;maintaining data quality, and&nbsp;resolving issues&nbsp;related to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes.&nbsp;</li><li>Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license &amp; registrations and active &amp; historical changes.</li><li>Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships &amp; dependencies within regulatory and enterprise-wide vaults.</li><li>Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authroatativr source data.</li><li>Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE).&nbsp;</li><li>Lead data remediation projects in alignment within current and emerging global standards.</li><li>Review and Approve Data Changes:&nbsp;Evaluate and approve data change requests, ensuring compliance with data governance policies.&nbsp;</li><li>Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug</li><li>Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes</li><li>Ensure escalations, business process &amp; solution achieves business needs</li><li>Evolve service based on strategic objectives – efficiency / quality drivers</li><li>Leads a team of global data coordinators, working in support of their assigned portfolio/TA to deliver master data management and oversight of event management, license updates and active dossier.</li><li>Develops ideas and leads/co-leads complex projects across Sub Business Unit/Sub Operating Unit</li><li>Develops and manages plans to achieve objective</li><li>Applies skills and domain expertise to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit</li><li>Has advanced knowledge of the principles, concepts and theories in the discipline, and comprehensive knowledge of principles and concepts in other disciplines</li><li>Makes decisions that require developing innovative options to resolve complex problems</li><li>Makes decisions within general business line or functional guide</li><li>Leads operational team(s) within and across Work Teams and Departments</li></ul><br><p>Qualifications:</p><br><br><ul><li>Bachelor’s or Master’s degree in Life Sciences, Regulatory Affairs, Data Management, or related field.</li><li>6+ years of experience in Regulatory Affairs or Regulatory Operations, with at least 3 years in a data governance, data management, or data quality role.</li><li>Emerging people leader with proven experience managing colleagues and/or contractors within a matix environment</li><li>Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment</li><li>Strong understanding of global regulatory submission and compliance requirements.</li><li>Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs ​and support compliance (e.g., Veeva RIM, Liquent, Lorenz).</li><li>Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling</li><li>Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL).</li><li>Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation.</li><li>Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations</li><li>Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format</li><li>Business Perspective: Cross functional, Global perspective within the context of business needs and impact.&nbsp; Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner</li><li>Proven ability to influence and lead cross-functional teams without direct authority.</li><li>Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time</li><li>Fluent in English</li></ul><p>Posted until: august 7th EOD.</p><br><br><br><br><br><br><p><b>EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;</b></p><br><br><br><p>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.</p><br><br>&amp;#xa;<p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Regulatory Affairs<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Oracle EBS and Fusion Finance, Manager, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> The Oracle EBS and Fusion Finance Manager will oversee the planning, execution, and delivery of Oracle EBS and Fusion Financials projects and ongoing support. This leadership role involves managing a team of finance consultants, coordinating with business stakeholders, and ensuring Oracle financial solutions align with organisational goals and compliance requirements. The manager will drive process improvements, resource management, and project governance across both Oracle platforms. <br><strong> Key Responsibilities: </strong><br><ul><li> Lead and manage Oracle EBS and Fusion Financials implementation, upgrade, and optimization projects. </li><li> Oversee configuration, testing, data migration, and deployment activities across Oracle EBS and Fusion Finance modules. </li><li> Manage, mentor, and develop a team of Oracle Finance consultants. </li><li> Collaborate with finance leaders and business stakeholders to understand financial processes and requirements. </li><li> Ensure Oracle financial solutions align organizational objectives, regulatory standards, and internal controls. </li><li> Develop and maintain project plans, monitor progress, and ensure timely delivery within budget. </li><li> Facilitate effective communication between technical teams, business users, and senior management. </li><li> Drive adoption of best practices in Oracle Finance and project management. </li><li> Manage risk, issue resolution, and change management processes. </li><li> Stay updated on Oracle EBS and Fusion Financials product enhancements and industry trends. </li><li> Prepare and present reports on project status, risks, and performance metrics to leadership. </li><li> Support continuous improvement initiatives and post-implementation optimization. </li></ul><br><strong> Connect to your skills and professional experience </strong> <br><strong> Required Skills and Qualifications: </strong><br><ul><li> Bachelor's degree in finance, Accounting, Business, IT, or related field. </li><li> Typically, 10+ years of experience in Oracle EBS and Fusion Finance consulting or management roles. </li><li> Proven experience managing Oracle EBS and Fusion Financials implementations or support teams. </li><li> Strong knowledge of Oracle EBS and Fusion Financial modules (GL, AP, AR, FA, Cash Management). </li><li> Excellent leadership, communication, and stakeholder management skills. </li><li> Experience with project management methodologies and tools. </li><li> Familiarity with Oracle BI Publisher, OTBI, Oracle Integration Cloud (OIC), and reporting tools. </li><li> Oracle certifications in EBS and/or Fusion Finance modules preferred. </li><li> Strong analytical and problem-solving abilities. </li><li> Knowledge in Oracle EBS and Fusion Procurement special in P2P cycle. </li><li> The role requires frequent travel based on business needs </li></ul><br><strong> Desired Attributes: </strong><br><ul><li> Strategic and results-oriented mindset. </li><li> Ability to manage multiple projects and priorities effectively. </li><li> Strong team leadership and mentoring skills. </li><li> Commitment to quality, compliance, and continuous improvement. </li></ul> <br><strong> Connect to your business - Technology &amp; Transformation </strong> <br> Distinctive thinking, deep expertise, and collaborative work. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. <br><strong> Connect with your colleagues </strong> <br> Location: Cairo, Egypt <br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology &amp; Transformation <br> "Everyone always says, "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology &amp; Transformation <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The mission of the Patient Care Country Expert is to deliver a seamless, positive experience for customers across multiple communication channels. Dedicated to efficiently resolving service requests and incidents, the Patient Care Advisor ensures proper classification, assignment, tracking, documentation, and follow-up to guarantee a satisfactory resolution.</p><br><p>By driving customer satisfaction through key performance indicators, the Patient Care Country Expert supports the leader with the internal and external teams to offer robust technical and medical support, manages adverse events and product complaints with high-quality customer service, and adheres to organizational, client, and regulatory guidelines. Committed to continuous development through necessary training, tools, and resources, the Patient Care Country Expert consistently delivers value to the team while operating with a global perspective and leveraging best practices.</p><br><p>The Patient Care Country Expert is reporting to the Customer Care Team Manager or other Customer Care Leader and is responsible for the technical, analytical and operational support of the area and coordinating country related topics. She/He could assist the leader in people management daily tasks and take over deputy functions in case of leader absence. Additionally is providing excellent customer front-line assistance through a variety of channels and technology to patients and customers related to Products and Digital Solutions commercialized by Roche, understanding their needs and following all the systems and procedures established.</p><br><p><b>Key Accountabilities:</b></p><br><ul><li><b>&nbsp;Leadership and Team Support</b></li></ul><ul><li>Provide constructive feedback and coaching on technical and behavioral issues in partnership with the advisor’s leader or Supplier Operations Manager;</li><li>Inspire and motivate the team by leading by example;</li><li>Support leaders in quality-related topics and audit preparation;</li><li>Assist in the recruitment process, including interviewing and initial candidate selection with People &amp; Culture (P&amp;C);</li><li>Proactively support leaders in specific country-related topics, including country meetings, operational process implementation, and task distribution among advisors;</li><li>In the leader’s absence, ensure the efficient running of daily operations;</li><li>Communicate operational topics to the team and provide necessary follow-ups;</li><li>Manage administrative team tasks such as holiday requests and absences.</li></ul><ul><li><b>Country-Specific Expertise</b></li></ul><ul><li>Act as the first point of contact for country-specific questions, escalating requests to leaders when necessary;</li><li>Monitor and analyze KPIs, ensuring country procedures are correctly applied and identifying training needs;</li><li>Provide training on country-specific topics and procedures to new advisors, and offer refresh training as needed;</li><li>Maintain and update the knowledge base on country-related topics, informing advisors accordingly;</li><li>Take ownership of adapting global processes to local markets by staying up-to-date with changing regulations and legal frameworks;</li><li>Proactively propose improvements to existing workflows based on country-specific knowledge and insights.</li></ul><ul><li><b>Customer Interaction and Support</b></li></ul><ul><li>Handle escalated customer interactions and provide exemplary solutions;</li><li>Address complex technical and marketing-oriented customer requests via phone and in writing;</li><li>Process complaints in alignment with internal quality guidelines and regulatory provisions;</li><li>Work with inbound workflow objects and manage customer-specific data in the CRM system in real-time.</li></ul><ul><li><b>&nbsp;Continuous Improvement and Knowledge Management</b></li></ul><ul><li>Assist in coordinating continuous improvement plans and conducting deep dive analysis of customer feedback;</li><li>Create, modify, and keep the data basis updated for the customer experience organization;</li><li>Act as a coach or mentor for technical and process-related topics for the members;</li><li>Serve as the primary point of contact for knowledge transfer during new demand transitions;</li><li>Work closely with the Trainer and QA Team and Leadership to foster a knowledge-sharing culture by organizing regular knowledge transfer workshops and webinars;</li><li>Lead efforts to develop and maintain documentation on best practices, ensuring the team stays aligned with industry trends and internal benchmarks.</li><li>Process Improvement and Technical Expertise</li><li>Actively participate in process improvement, innovation, and resolution of complex technical issues;</li></ul><ul><li>Support service review data analytics and proactively communicate with stakeholders about changes and potential issues;</li><li>Develop and help establish training modules for continuous learning.</li></ul><p><b>Key skills:</b></p><br><ul><li>Fluent in corresponding supported country language needed ( Arabic ) and English; any other relevant language is a plus;</li><li>Consolidated knowledge of Products and Digital Solutions commercialized by Roche preferred;</li><li>&nbsp; Role model in IT navigation skills – fast learner in new technologies;</li><li>Role model in listening and communication skills;</li><li>Understands what motivates people to perform at their best;</li><li>Is inspirational and helps creating a motivated team, through feedback and recognition;</li><li>Can clearly convey objectives &amp; expectations to other team members;</li><li>Understands a broader business perspective and stands behind decisions that have been made;</li><li>Has shown over the years a proactive attitude and genuine interest in leading people suggesting improvements, active participation in meetings, creating a positive team spirit, giving constructive feedback to peers and management;</li><li>Analytical and experience with KPI and building reports;</li><li>Excellent customer orientation and service mindset;</li><li>Bachelor degree or equivalent professional experience will be a plus, minimum of 3-5 years of experience in customer care or similar professional work environment;</li><li>Works with autonomy and flexibility, always with a team work attitude;</li><li>Multi-tasking, agile skills and flexible to adapt to changes;</li><li>Contributes with a positive spirit to a pleasant working environment;</li><li>Always willing to learn and grow with an attitude to go beyond (in a humble manner);</li><li>Proven ability to make quick and effective independent decisions;</li><li>Ability to develop deep product and/or service knowledge;</li><li>Engagement with our customer care organization and open to continuous improvement and learning;</li><li>Schedule flexibility required. May be assigned a schedule that includes evenings, nights, weekends, and/or holidays.</li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level. Property / Asset management: Proper management of the property and facility, plus asset management and tracking. Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency. Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc. Managing Productivity, work standards, and development of store staff. Monitoring and managing the store costs VS budget for the section. Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level). Monitoring financial and operational performance of each store and initiating required actions for improvement. Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly. Developing action plans with the department manager to address weak areas in need of improvement. Instituting training and developmental programs for staff and monitoring effective implementation. Monitoring product range availability according to selected store product range. Develop preventive and regular maintenance plans<br><br>Qualifications<br><br>You have at least 7+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Project description Our client, a leading manufacturer of high-end household appliances, is expanding into new smart product lines. As part of this strategic initiative, a large-scale global program is being implemented across the company's IP portfolio. This includes the development of new embedded software, enhancements to cloud infrastructure, and the creation of innovative interfaces within the mobile application. As a backend engineer you will be responsible for cloud part for AI related modules. Responsibilities Design, develop, test, and deploy scalable, high-performance microservice-based applications across frontend and backend components. Develop backend services and APIs using C#/.NET Core, Node.js (TypeScript), and Python. Build modern, responsive, and user-friendly web applications using React.js and modern JavaScript/TypeScript. Design and implement scalable solutions leveraging AWS cloud services and cloud-native architecture principles. Define, provision, and maintain AWS infrastructure using Infrastructure as Code (IaC) with AWS CloudFormation. Design and maintain reliable integrations between microservices and other platform components. Develop comprehensive unit and automated End-to-End (E2E) tests to ensure application reliability and maintain high code quality. Containerize applications and services using Docker and support their integration into CI/CD pipelines. Monitor application and platform health, investigate production issues, and implement improvements to ensure performance, reliability, and stability. Troubleshoot complex technical issues across frontend, backend, infrastructure, and integration layers. Participate in code reviews, technical discussions, solution design, and collaborative development sessions. Apply software engineering best practices, including clean code, maintainability, scalability, security, and automated testing. Work within an Agile development environment, collaborating closely with engineering, product, and other cross-functional teams. Contribute to continuous technical improvement by evaluating emerging technologies, proposing enhancements, and experimenting with new approaches during dedicated innovation time. Skills Must have Strong hands-on experience as a Full Stack Software Engineer developing production-grade applications. Strong backend development experience with: C# / .NET Core Node.js / TypeScript Python Strong experience designing and developing microservices and RESTful APIs. Hands-on frontend development experience with React.js, JavaScript, and TypeScript. Strong practical experience with AWS and building cloud-native applications. Hands-on experience with Infrastructure as Code (IaC) using AWS CloudFormation. Strong understanding of microservices architecture, distributed systems, and application integration patterns. Hands-on experience with unit testing and automated End-to-End (E2E) testing. Experience with Docker and containerized application development. Practical experience working with CI/CD pipelines and automated software delivery processes. Experience with application monitoring, troubleshooting, and production support. Good understanding of software engineering best practices, including clean code, code reviews, security, scalability, and maintainability. Proven experience delivering production-grade software within Agile development teams. Strong problem-solving and analytical skills. Good English communication skills and ability to collaborate effectively within distributed, cross-functional engineering teams. Nice to have Experience with Kubernetes and container orchestration. Knowledge of additional Infrastructure as Code tools such as Terraform or AWS CDK. Experience with observability and monitoring solutions such as AWS CloudWatch, Datadog, Splunk, or Grafana. Other Languages English: B2 Upper Intermediate Seniority Senior</p><br> </div>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Duties and responsibilities</h4> <p>Organizes and leads Worley Planning & Scheduling team to help the customer ensure the project is effectively and technically developed to meet the contract and standards' requirements, local and international codes, timeline and budget during all project phases – design, installation, testing and commissioning.<br> Responsible for providing the necessary support and input to Worley Project Manager and team.<br> Represents Worley Planning & Scheduling at internal and external meetings on the project.<br> Establishes Planning & Scheduling resource requirements and sources the necessary resources.<br> Ensures Worley Planning & Scheduling systems and procedures are developed and rolled out for the project and work is performed in accordance with Worley internal processes and procedures.<br> Coordinates effectively with other project disciplines.<br> Ensures Worley Planning & Scheduling team is correctly reporting.<br> Ensures that the Worley Planning & Scheduling team and any third party subcontractors adhere to the overall project execution plan and project quality plan.<br> Coordinates with the customer and Worley project management team to ensure proper support in schedule management and adherence for the project.<br> Ensures accuracy and timeliness of schedule management by the assigned Worley employees.<br> Gathers data from Worley project management and other organizations to ascertain issues impacting the project schedule.</p> <h4>Experience and qualifications</h4> <p>Bachelor’s degree or higher in engineering, business or equivalent.<br> Strong technical, legal and commercial skills.<br> 10+ years of experience in planning and scheduling and experience effectively managing and working in multi-cultural teams.<br> Nuclear power plant experience is required.<br> Excellent communication and negotiation ability.</p> <h4>Special job requirements</h4> <p>Ability to manage issues to closure in a multi-cultural, ambiguous environment.<br> Ability to communicate, influence and persuade without formal authority.<br> Excellent written and verbal communication skills in English are essential, understanding of Russian is a plus.<br> Prudent use of confidential information.<br> Organized and disciplined, capability to plan and schedule tasks and events.<br> Understanding of project estimates and budgets.</p> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.<br> And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.<br> And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <b>Yassir</b> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in <b>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</b>. It is backed (~<b>$200M in funding</b>) by VCs from Silicon Valley, Europe and other parts of the world. </div> <div>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </div> <div>Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</div> <div> <br> </div> <div>About your role</div> <div> </div> <div>As an Android Staff Engineer, you will drive the technical standards for the Android applications across our consumer domain, working with multiple squads inside the domain. You will lead Android engineers with tech roadmaps, architecture decisions, and feature development and release cycle. You will mentor junior developers. You will contribute to scaling up Android engineers in multiple squads and bringing great talents on board by conducting technical interviews.</div> <div> <div> About your role as Staff Engineer, Android <div> <div> <ul> <li>Design, build and maintain features for the domain applications</li> <li>Provide technical leadership and manage dependencies</li> <li>Conduct design and code reviews</li> <li>Help the domain team members with technical blockers supporting them and helping them grow</li> <li>Continuously discover, evaluate, and implement new technologies to maximize efficiency</li> <li>Participate in architecture and design discussions</li> <li>Participate strongly in building the technical roadmap</li> <li>Conduct technical interviews</li> <li>Help Improving engineering standards, tooling, and processes</li> </ul> </div> </div> </div> </div> <div> <div> About your experience <div> <div> <ul> <li>BSc/MSc in Engineering, Computer Science or relevant field</li> <li>At least 8 years of Android mobile engineering experience. 3 years of which with Kotlin</li> <li>Excellent communication skills</li> <li>Enjoy solving problems and helping others meet their goals</li> <li>Solid understanding of the full mobile development lifecycle</li> <li>Substantial experience with Git in a team environment</li> <li>Hands-on experience with mobile DevOps CI/CD tools</li> <li>Experience working with different architectures</li> <li>Experience writing testable code and unit tests</li> <li>Have published many Android applications to the Store</li> <li>Experience in a fast-growing startup in a the on-demand services space is a plus</li> </ul> </div> </div> </div> </div> <div> <div>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. </div> <div> <br> </div> <div>Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. </div> <div> <br> </div> <div>We look forward to receiving your application! </div> <div> <br> </div> <div>Best of luck,</div> <div>Your Yassir TA Team</div> <div> <br> </div> <div> <br> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>

Core Technology Stack AWS (5+ years) •EKS • ECS • Terraform• Istio •Datadog • Git Lab CI/CD (Advanced) •Argo CD • Serverless Framework• Node.js •Python • Temporal• Docker •Cloud Formation<br>Role Overview As a Senior Dev Ops Engineer, you will take a hands-on approach to the delivery and automation of our cloud infrastructure, supporting continuous integration and deployment. You will work closely with the Dev Ops Technical Lead and collaborate with software engineering teams to build, secure, and scale our platform. This is a financial services environment where security, compliance, and reliability are not optional. You will be expected to build and maintain infrastructure that meets SOC 2 Type II, PCI DSS, and GDPR as a basic requirement while keeping the developer experience fast and friction-free – partnering with engineering teams.<br>Responsibilities Infrastructure & Platform Design, build, and maintain cloud-native infrastructure on AWS that is secure, automated, scalable, and highly available. Own and evolve our Kubernetes platform (EKS) including cluster operations, upgrades, networking, and security hardening. Manage and operate ECS (Fargate and EC2 launch types) for containerised workloads, including task definitions, service scaling, and deployment strategies. Design and maintain advanced AWS networking: Transit Gateways for multi-VPC/multi-account connectivity, Site-to-Site VPN, AWS Client VPN, VPC peering, Direct Connect, Route 53 DNS resolution, and network segmentation across environments. Manage and advance our Istio service mesh for traffic management, m TLS enforcement, canary deployments, and observability across microservices. Provision, configure, and maintain all AWS infrastructure as code through Terraform, enforcing best practices around modules, state management, and drift detection. Maintain and extend Cloud Formation stacks where applicable, including nested stack architectures and cross-stack dependencies. Implement and manage Git Ops workflows using Argo CD for declarative, auditable Kubernetes deployments. Build and operate serverless workloads using the Serverless Framework for event-driven and API-backed services. Maintain and support the infrastructure around Temporal: cluster operations, namespace management, monitoring, scaling, and ensuring high availability for engineering teams building durable workflows.<br>Observability & Reliability Deploy and configure Datadog across the full stack: infrastructure metrics, APM (distributed tracing), log management, synthetic monitoring, and SLOs. Design tagging strategies and dashboard standards that give engineering teams self-service visibility into their services. Build meaningful alerting with low noise: composite monitors, anomaly detection, and error budget burn-rate alerts. Perform infrastructure cost analysis and optimization on an ongoing basis, including reserved capacity planning and right-sizing.<br>Security & Compliance Maintain infrastructure that satisfies SOC 2 Type II, PCI DSS, and GDPR compliance requirements. Implement and enforce encryption at rest and in transit across all services using AWS KMS customer-managed keys. Ensure comprehensive audit logging: Cloud Trail organization trails, application-level audit logs, EKS audit logs, and tamper-proof log retention. Enforce least-privilege IAM policies, SCPs across AWS Organizations, and secret management through AWS Secrets Manager or SSM Parameter Store. Maintain network segmentation and security controls for cardholder data environments in line with PCI DSS. Collaborate with the App Sec engineer on vulnerability management, secret scanning in CI, and compliance evidence collection for audits.<br>CI/CD & Developer Experience Own and architect advanced Git Lab CI/CD pipelines across all services: multi-stage, multi-environment pipelines with dynamic child pipelines, DAG dependencies, and rules-based execution. Enforce Principle of Least Privilege (POLP) across CI/CD: scoped CI/CD variables, protected environments, least-privilege runner tokens, per-job service accounts, and minimal container image permissions. Design and maintain .gitlab-ci.yml standards across the organisation: reusable includes, extends, component templates, and shared CI libraries to eliminate duplication and enforce consistency. Build and maintain deployment tooling for Node.js and Python services across containerized and serverless targets. Ensure pipeline compliance: MR-based approvals, signed artifacts, deployment gates, approval rules, and full traceability from ticket to production. Manage Git Lab Runner infrastructure: autoscaling runners on AWS (EC2/EKS), runner caching strategies, Docker-in-Docker vs Kaniko for container builds, and runner security hardening. Optimise pipeline performance: caching, artifacts, parallel jobs, resource groups, and pipeline analytics to keep feedback loops fast.<br>Collaboration & On-Call Work collaboratively with software engineering teams to define infrastructure, deployment, and operational requirements. Contribute to the evaluation of new technologies and vendor products that drive additional value across the stack. Share knowledge and mentor junior team members through code reviews, documentation, and pairing sessions. Translate non-technical business requirements into technical infrastructure requirements. Participate in an on-call rotation: respond to production incidents, perform root cause analysis, and drive post-incident improvements to prevent recurrence.<br>Required Skills & Experience Must Have (in priority order) Deep AWS expertise across core services: VPC, IAM, EKS, ECS (Fargate and EC2), Lambda, S3, RDS, KMS, Cloud Trail, Route 53, API Gateway, and Organizations. (5+ years) Advanced AWS networking: Transit Gateway architectures, Site-to-Site VPN, AWS Client VPN, VPC design and subnetting, DNS (Route 53 private/public hosted zones, Resolver endpoints), VPC peering, Direct Connect, Private Link, and load balancing (ALB/NLB). Production Kubernetes experience (EKS strongly preferred) including cluster operations, RBAC, networking, HPA, and troubleshooting. (3+ years) Hands-on Istio service mesh experience: traffic management, m TLS, Virtual Service/Destination Rule configuration, sidecar tuning, and debugging with istioctl.(3+ years) Advanced Terraform experience including modules, workspaces, state management, and CI-driven plan/apply workflows. (3+ years) Advanced Git Lab CI/CD expertise: excellent understanding of CI syntax (rules, needs, DAG, dynamic child pipelines, includes/extends, components), pipeline security (POLP, protected variables/environments, runner isolation), MR approval workflows, and runner infrastructure management. (4–5 years) Serverless Framework for deploying and managing Lambda-based workloads. Datadog implementation and operations: Agent deployment in Kubernetes, APM instrumentation, log pipelines, custom metrics, dashboards, monitors, and SLOs. Security and compliance mindset: practical experience with SOC 2, PCI DSS, or similar regulatory frameworks in a fintech or financial services environment. Node.js hands-on experience: comfortable reading, debugging, and writing Node.js code. Understanding of the runtime, LTS lifecycle, and packaging. Python scripting for automation: boto3, CLI tools, CI scripts, data processing. Comfortable with concurrency patterns and packaging. Argo CD for Git Ops-based Kubernetes deployments. Docker and container best practices: image optimization, multi-stage builds, vulnerability scanning.<br>Required Certifications AWS Certified Dev Ops Engineer — Professional AWS Certified Solutions Architect — Associate Hashi Corp Certified: Terraform Associate or Engineer<br>Nice to Have Temporal platform operations: cluster deployment, namespace configuration, visibility store tuning, and worker infrastructure. Cloud Formation including nested stacks, macros, and cross-stack references. Certified Kubernetes Security Specialist (CKS). Azure Active Directory and Microsoft 365 integration. Experience with JIRA and Confluence for project tracking and documentation. Familiarity with SIEM toolsets and cloud log management platforms beyond Datadog. Experience running SOC 2 Type II audit cycles end-to-end, including evidence collection from the Dev Ops side. Contributions to open-source infrastructure tooling.<br>What We Value Ownership: you see a problem, you fix it. You don't wait for a ticket. Pragmatism over perfection: ship secure, maintainable solutions, iterate later. Clear communication: you can explain a VPC design to a product manager and a compliance requirement to an engineer. Curiosity: the appetite to learn and evaluate a wide variety of open-source technologies and tools. Reliability: comfortable with on-call responsibilities and committed to keeping production healthy.

Additional Information Preferred Languages - French, German, Spanish, Russian, Italian<br><br>Job Number 26121433<br><br>Job Category Revenue Management<br><br>Location 1113 Corniche El Nil, Cairo 11221, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Analyzing and Reporting Revenue Management Data<br><br> Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Analyzes information and evaluates results to choose the best solution and solve problems. Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. Translates or explains what information means and how it can be used. Evaluates effectiveness of property participation in electronic sales channels. Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget. Assists hotels with pricing and provides input on business evaluation recommendations. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions.<br><br>Managing Revenue Management Projects and Strategy <br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Updates market and revenue knowledge and aligns strategies and approaches accordingly. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Takes a predetermined strategy and drives the execution of that strategy. Thinks creatively and practically to develop, execute and implement new business plans. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Manages all revenue, profit and demand data associated with rooms and function space. Provides recommendations to improve effectiveness of revenue analysis processes. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Develops specific goals and plans to prioritize, organize, and accomplish your work. Develops the Business Outlook Strategy. Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. Establishes and maintains effective and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. Provides critical input to market leaders for development of property and overall revenue sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests.<br><br>Building Successful Relationships<br><br> Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees with the appropriate skills to meet the business needs of the unit. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Administers bonus and incentive programs. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Manages employee progressive discipline procedures for areas of responsibility. Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <ul> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> </ul> <strong>Team leadership:</strong><br> <ul> <li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> </ul> <strong>Guest experience & satisfaction:</strong><br> <ul> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> </ul> <strong>Revenue generation & upselling:</strong><br> <ul> <li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> </ul> <strong>Inventory & stock control:</strong><br> <ul> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> </ul> <strong>Staffing & scheduling:</strong><br> <ul> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> </ul> <strong>Menu planning & quality control:</strong><br> <ul> <li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> </ul> <strong>Health, safety & compliance:</strong><br> <ul> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> </ul> <strong>Collaboration with other departments:</strong><br> <ul> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> </ul> <strong>Administrative & reporting:</strong><br> <ul> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> </ul> <strong>Additional responsibilities:</strong><br> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <strong>Leading others</strong><br> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <strong>Leading the business</strong><br> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Connect to your career at Deloitte</b></p><p>Deloitte, established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p><p>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p><p><b>Connect to your opportunity</b></p><p>7 - 10 years of experience in the same field.</p><p>End-to-End Development: Undertake end-to-end microservice development, from requirement analysis and design to implementation and deployment.</p><p>Technology Stack Mastery: Proficiency in back-end frameworks / Languages (Python)</p><p>Architecture Design: Design scalable and maintainable application architectures, ensuring efficient implementation of architectural patterns.</p><p>API Development: Develop robust and efficient APIs to enable seamless communication between different parts of the application and potentially with third-party services.</p><p>Version Control and Collaboration: Utilize version control systems like Git for collaborative development, ensuring code quality and smooth integration of features from multiple team members.</p><p>Agile development methods: Follow Test Drive Development as a professional discipline to create software. Comfortable doing pair programming.</p><p>Testing: Working knowledge of modern testing tools.</p><p>DevOps: Practical experience in Continuous Integration/Continuous Delivery.</p><p>Security Considerations: Implement security best practices, including data encryption, user authentication, and authorization mechanisms, to safeguard the application from potential threats.</p><p>Performance Optimization: Analyse and optimize application performance, identifying bottlenecks and implementing strategies to enhance speed and responsiveness.</p><p>Client Interaction: Collaborate closely with clients and stakeholders to gather requirements, provide updates, and address feedback, demonstrating strong communication and interpersonal skills.</p><p>Connect to your skills and professional experience</p><p>Back-End Development: Experience with at least one back-end language/framework combination, like Python, Django to build server-side logic and APIs.</p><p>Containers: Experience with Docker and Kubernetes.</p><p>Version Control: Competence in using Git for version control, branching, and collaborating effectively with other team members on codebases.</p><p>API Development: Ability to create and document APIs for communication between different parts of the application or external services.</p><p>Basic DevOps Skills: Experience with basic deployment practices.</p><p>Cloud experience: Experience with GCP.</p><p>Debugging and Troubleshooting: Skill in identifying and resolving bugs, errors, and performance issues across the entire application stack.</p><p>Continuous Learning: Demonstrated commitment to staying updated with industry trends and learning new technologies through online courses, coding communities, and self-driven projects.</p><p>Connect to your service line - Technology and Transformation</p><p>Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters.</p><p>Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organisations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, Technolgy &amp; Transformation</p><p>Our commitment to you</p><p>Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead.</p><p>Connect to your next step</p><p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you ll experience a purpose you can believe in and an impact you can see. You ll be free to bring your true self to work every day. And you ll never stop growing, whatever your level.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7 - 10 years of experience in the same field.</p><p>End-to-End Development: Undertake end-to-end microservice development, from requirement analysis and design to implementation and deployment.</p><p>Technology Stack Mastery: Proficiency in back-end frameworks / Languages (Python)</p><p>Architecture Design: Design scalable and maintainable application architectures, ensuring efficient implementation of architectural patterns.</p><p>API Development: Develop robust and efficient APIs to enable seamless communication between different parts of the application and potentially with third-party services.</p><p>Version Control and Collaboration: Utilize version control systems like Git for collaborative development, ensuring code quality and smooth integration of features from multiple team members.</p><p>Agile development methods: Follow Test Drive Development as a professional discipline to create software. Comfortable doing pair programming.</p><p>Testing: Working knowledge of modern testing tools.</p><p>DevOps: Practical experience in Continuous Integration/Continuous Delivery.</p><p>Security Considerations: Implement security best practices, including data encryption, user authentication, and authorization mechanisms, to safeguard the application from potential threats.</p><p>Performance Optimization: Analyse and optimize application performance, identifying bottlenecks and implementing strategies to enhance speed and responsiveness.</p><p>Client Interaction: Collaborate closely with clients and stakeholders to gather requirements, provide updates, and address feedback, demonstrating strong communication and interpersonal skills.</p><p>Back-End Development: Experience with at least one back-end language/framework combination, like Python, Django to build server-side logic and APIs.</p><p>Containers: Experience with Docker and Kubernetes.</p><p>Version Control: Competence in using Git for version control, branching, and collaborating effectively with other team members on codebases.</p><p>API Development: Ability to create and document APIs for communication between different parts of the application or external services.</p><p>Basic DevOps Skills: Experience with basic deployment practices.</p><p>Cloud experience: Experience with GCP.</p><p>Debugging and Troubleshooting: Skill in identifying and resolving bugs, errors, and performance issues across the entire application stack.</p><p>Continuous Learning: Demonstrated commitment to staying updated with industry trends and learning new technologies through online courses, coding communities, and self-driven projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Us</strong> </p> <p> We are an international, Sharia a-compliant company with more than 35 years of presence in the market. <br>Since late 2018, International is fully owned by Al-Imtiaz Group which is a publicly listed company in Kuwait Stock Exchange. </p> <p>We are an industry-leading solutions provider of digital infrastructure, digital innovations, computer-aided engineering, Autodesk training, BIM consultancy, applications modernization, audiovisual infrastructure, cybersecurity, cloud computing, outsourcing and managed services.</p> <p>Today, International employs over 1,500 professionals with offices in Dubai (HQ), Kuwait, Abu Dhabi, Saudi Arabia, Qatar and Oman.</p> <p> </p> <p> <strong>Job Description</strong> </p> <p>We are looking for an experienced Senior Business Analyst to join our Digital Solutions delivery project teams. In this hands-on role, you will heavily participate in the full business analysis lifecycle (from discovery and requirements gathering through implementation support, demos, and UAT) on complex software projects (typically 1 3 years in duration) for enterprise and government clients across the GCC region, working within multi-disciplinary digital solutions delivery teams of 10 30 members (solution architects, UI/UX designers, technical writers, as well as development, data, and QC teams), which may include mixed internal and vendor teams.</p> <p>This is a matrix delivery role: You will report to the Product Delivery Manager who owns the broader practice, standards, methodology, and people development, and within the projects you work under the direction of the Project BA Lead or the Project Delivery Lead (project technical lead) in alignment with the Project Manager for scope, planning, task assignment, and day-to-day delivery priorities. You may operate as the sole BA on smaller projects, owning the full BA scope end to end</p> <p> </p> <p> <strong>Roles &amp; Responsibilities</strong> </p> <p> </p> <p> Requirements Elicitation, Analysis and Documentation:</p> <p>o Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits.</p> <p>o Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries.</p> <p>o Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation.</p> <p>o Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.).</p> <p> Solution Design, Estimation C Delivery Support:</p> <p>o Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood.</p> <p>o Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo.</p> <p>o Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects).</p> <p>o Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues.</p> <p>o Attend and/or lead demos and UAT sessions with the client.</p> <p> Stakeholder C Communication Management:</p> <p>o Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders.</p> <p>o Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages.</p> <p>o Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients.</p> <p> Quality, Risk, Change C Dependency Management:</p> <p>o Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions.</p> <p>o Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process.</p> <p>o Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams.</p> <p> Vendor C Cross-Team Coordination:</p> <p>o When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices.</p> <p>o Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed.</p> <p> AI Leverage, Mentorship C Continuous Improvement:</p> <p>o Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage).</p> <p>o Mentor junior analysts and support the application of BA standards and best practices within the team.</p> <p>o Contribute practically to process improvements, frameworks, and knowledge sharing.</p> <p> Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).</p> <p> </p> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Requirements </strong> </p> <p> <strong>Qualification and Education Requirements: </strong> </p> <p> Bachelor s degree in Information Systems/Technology, Computer Science, or a closely related field (or equivalent combination of education + relevant professional experience) is a strong plus.</p> <p> Certifications (CBAP, PMI-PBA, Agile, etc.) are a plus.</p> <p>Minimum Experience/Skills Required: </p> <p> Minimum: 5-7 years of relevant business analysis experience, with at least 2 years at a Senior Business Analyst level on software development projects.</p> <p> Proven hands-on experience delivering across the full BA lifecycle in hybrid, Agile (Scrum), and Waterfall environments.</p> <p> Strong knowledge of BA deliverables: BRD, SRS, user stories + acceptance criteria, BPMN process flows, gap analysis, data dictionaries, integration mapping, wireframes (in collaboration with UI/UX).</p> <p> Solid understanding of SDLC, requirements management, process modeling (BPMN), and stakeholder management in complex environments.</p> <p> Excellent facilitation, workshop, and presentation skills.</p> <p> Experience with common BA and collaboration tools: Visio, Figma, Jira or Azure DevOps, MS Excel and MS Word.</p> <p> Bilingual - full professional proficiency in Standard Arabic and English (both written documentation and verbal communication), with comfort working with multinational teams (sometimes with heavy accents) in both languages.</p> <p> Proven ability to collaborate effectively within large multi-disciplinary delivery teams (10 30+ members), including vendor-mixed teams.</p> <p> Governmental / public sector project experience is a strong plus.</p> <p> Knowledge of data modeling and data migration techniques is a strong plus.</p> <p> Familiarity with ERP, CRM, or other enterprise software solutions is a strong plus.</p> <p> </p> <p> <strong>Key Skills &amp; Competencies: </strong> </p> <p> Highly organized, structured, and methodical in approach, with exceptional prioritization, delegation, and planning skills.</p> <p> Strong critical thinking and resourceful problem-solving abilities; able to think outside the box and develop innovative solutions to complex situations.</p> <p> Friendly, collaborative team player who maintains a professional demeanor while working effectively in dynamic, multi-disciplinary environments.</p> <p> Strong ownership mindset and high self-discipline.</p> <p> Continuous improvement mindset and commitment to knowledge sharing and team development.</p> <p> Strong attention to detail combined with the ability to maintain high-level context and relevance without losing awareness of the actual objective, urgency, and priorities.</p> <p> Demonstrated ability to navigate complex stakeholder environments, manage</p> <p> competing priorities in a matrix structure, and build consensus diplomatically across internal teams and external clients.</p> <p> </p> <p> <strong>Role: Senior Business Analyst</strong> </p> <ul> <li>Start date: ASAP </li> <li>Resource Location: Offshore</li> <li>Hours per week: 40</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience &amp; Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation &amp; Upselling:</p><br><p>· Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory &amp; Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing &amp; Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning &amp; Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety &amp; Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative &amp; Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

Job Description :<br>Maximize Sales Achievements<br>Coordinate with the Sales team in defining the commercial approach and tactics for each customer segment/type. Maximize sales achievements in terms of quantity, GP, MS through their teams Progressively monitor required reports on individual sales activities in a timely and accurate manner. Develop positive relations with internal and external stakeholders to ensure healthy sales environment. Supervise and follow up with the collection of due receivables (AR, NR, LGs, etc..). Monitor the performance of sales representatives, in terms of commercial efforts, quality of client portfolio (share of wallet, collection, etc.), growth achieved, sales mix, and adherence to sales policies and standards. Coordinate with Aftersales for bundle offers (e.g., Spare Parts, Service Contracts, Complimentary services, etc…) Manage the sales team administratively, and ensure adequate support is provided to sales reps. Customer Engagement Identify and develop relations with customers. Ensure efficient relationship management with customers during and after commercial development: visiting customers, customizing solutions, providing technical support, etc. Nurture the company’s relations with customers and establish/reinforce personal and company credibility. Remain up-to-date on customers’ plans and projects, and develop the customer account through multiple-selling. Adopting ownership by ensuring efficient Sales cycle (Lead, Prospect, Closure, Follow-up, Invoicing/Payment, Delivery, Feedback) Manage customers’ feedback and complains in a timely and constructive manner. Development of Employee’s Performance Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded. Provide support for the professional development of direct reports and their performance appraisal. Provide the sales team with guidance, direction, and support to maximize profitability and market share. Market and Product Awareness Liaise with technical team to demonstrate deep technical knowledge and updates of product portfolio offering of both, company and competition. Identify the Unique Selling Points of company’s offering for different customer segments/types. Market awareness and updates of market dynamics (Prices, Specs, Payment Terms, Projects, etc.). Diversify customer profiles covering different segments, industries, applications, etc.. Proactively attempts to retain/gain different customer accounts.<br>Job Requirements :<br>Bachelors’ degree in Mechanical Engineering Expert in Sales Management, Leadership & Negotiation skills Language Requirements: Very good Command of English (verbal and written) Technological Requirements: Microsoft Office Suite