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<p><strong>About ITGOALS</strong></p><p>ITGoals is a technology and software delivery company supporting enterprise organizations through software engineering, integration, data, digital transformation, and specialized technology services. We work on complex enterprise environments where quality, scalability, security, and reliable delivery are critical. Our teams collaborate across technical and business functions to build and support solutions designed for real operational impact.</p><p><strong>Job Title</strong></p><p>ETL Developer</p><p><strong>Location</strong></p><p>Remote / flexible; global delivery model with potential on-site requirements as needed</p><p><strong>Overview</strong></p><p>ITGoals is seeking a results-driven ETL Developer with 1-3 years of professional experience to join our technology delivery team. The ETL Developer will be responsible for developing, maintaining, and supporting data integration and transformation processes across enterprise systems. The role involves working with multiple data sources, building reliable ETL pipelines, transforming and validating data, troubleshooting data issues, and supporting data warehouse and reporting requirements. The ideal candidate will have strong SQL fundamentals, practical ETL experience, and a solid understanding of data integration concepts.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain ETL processes for extracting, transforming, and loading data across different systems.</p></li><li><p>Build and support reliable data pipelines based on business and technical requirements.</p></li><li><p>Develop complex SQL queries, stored procedures, views, and data transformation logic.</p></li><li><p>Integrate data from relational databases, files, APIs, and other enterprise data sources.</p></li><li><p>Perform data validation, reconciliation, cleansing, and quality checks.</p></li><li><p>Monitor ETL jobs and investigate failed or incomplete data loads.</p></li><li><p>Troubleshoot performance, data integrity, and transformation issues.</p></li><li><p>Support data warehouse, reporting, analytics, and downstream application requirements.</p></li><li><p>Optimize ETL processes and SQL queries for performance and scalability.</p></li><li><p>Maintain technical documentation covering data flows, mappings, transformations, and dependencies.</p></li><li><p>Work closely with data engineers, developers, analysts, and business teams.</p></li><li><p>Participate in testing, deployment, production support, and issue resolution.</p></li><li><p>Follow development, version-control, and change-management standards</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Experience and Skills</strong></p><ul><li><p>1-3 years of professional experience in ETL development, data integration, or data engineering.</p></li><li><p>Hands-on experience building and supporting ETL processes.</p></li><li><p>Strong working knowledge of SQL.</p></li><li><p>Experience working with relational databases.</p></li><li><p>Understanding of data transformation, mapping, validation, and reconciliation.</p></li><li><p>Experience troubleshooting data and ETL processing issues.</p></li><li><p>Understanding of data warehousing and database concepts.</p></li></ul><p><strong>Nice to Have</strong></p><ul><li><p>Experience with ETL technologies such as SSIS, Informatica, Talend, Azure Data Factory, or similar platforms.</p></li><li><p>Experience with SQL Server, Oracle, PostgreSQL, or other enterprise databases.</p></li><li><p>Basic knowledge of Python for data processing or automation.</p></li><li><p>Experience with APIs and different data formats such as JSON, XML, CSV, and flat files.</p></li><li><p>Understanding of dimensional modeling, data marts, or enterprise data warehouses.</p></li><li><p>Experience with Git, Azure DevOps, or similar development tools.</p></li><li><p>Exposure to cloud-based data platforms.</p></li><li><p>Experience supporting production data pipelines.</p></li></ul><p><strong>BANKING / FINTECH ADVANTAGE</strong></p><p>Experience within banking, fintech, payments, financial services, or other regulated enterprise environments is a strong advantage.</p><p><strong>Candidate Profile</strong></p><ul><li><p>Has strong technical fundamentals and attention to data accuracy.</p></li><li><p>Can investigate issues rather than only execute predefined tasks.</p></li><li><p>Understands the importance of data quality and reliability.</p></li><li><p>Can work effectively with both technical and business stakeholders.</p></li><li><p>Is comfortable working within structured enterprise delivery environments.</p></li><li><p>Is interested in developing deeper expertise across data engineering and enterprise data platforms</p></li></ul><p></p>

<p>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.</p><p>Job purpose: We are seeking a highly skilled and proactive Scrum Master to guide and support multiple Agile teams in delivering business-critical software solutions. In this role, you will act as a servant leader and Agile coach, enabling high-performing teams to deliver consistently and predictably. You will work in a global Scrum-of-Scrums framework, collaborating with other Scrum Masters to coordinate dependencies, align delivery objectives, and improve cross-team practices. This role requires close partnership with Product Owners, Developers, QA Analysts, and Release Managers to ensure alignment, transparency, and customer-focused delivery.</p><p>Job Responsibilities: As part of the Agile Delivery job family, the Scrum Master fosters the adoption and maturity of Agile practices across teams. You will lead by example in promoting a culture of trust, collaboration, and continuous improvement while ensuring that Agile values and principles are upheld. You will work in tandem with cross-functional partners to drive iteration planning, remove blockers, and track performance against key delivery metrics.</p><p>Additional Job Description Key Responsibilities:</p><ul><li>Facilitate Agile ceremonies for multiple Scrum teams, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Coach teams on Agile frameworks, particularly Scrum and SAFe, to strengthen team delivery and maturity.</li><li>Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with business goals.</li><li>Collaborate with Developers, QA Analysts, and Release Managers to manage scope, velocity, and team commitments.</li><li>Actively participate in a Scrum-of-Scrums, coordinating with other Scrum Masters to manage inter-team dependencies and alignment.</li><li>Remove impediments that impact team progress and escalate issues when appropriate.</li><li>Track team metrics such as velocity, burndown charts, and cycle time, and use data to drive continuous improvement.</li><li>Support organizational Agile transformation initiatives and help promote Agile values across the enterprise.</li><li>Guide teams in implementing DevOps and CI/CD practices where applicable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: 4 year college degree related to Computer Science, Information Technology, Software Engineering, Business Administration, Project Management or similar work experience in similar environment.</p><p>Knowledge and Experience:</p><ul><li>3 5 years of experience as a Scrum Master with demonstrated success in leading multiple Agile teams.</li><li>Practical experience in Scaled Agile environments (e.g., SAFe, LeSS, or Nexus), particularly within a Scrum-of-Scrums context.</li><li>Proven ability to build strong relationships with Product Owners, Developers, and other cross-functional stakeholders.</li><li>Deep understanding of Agile metrics and how to apply them to optimize team performance.</li><li>Expertise with Agile tools such as Jira (Server), Confluence, or similar platforms.</li><li>Strong communication, facilitation, and conflict resolution skills.</li><li>Certified Scrum Master (CSM, PSM) required; SAFe Scrum Master or Advanced Scrum Master certification preferred.</li></ul>

<p>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.</p><p>Job purpose: We are seeking a highly skilled and proactive Scrum Master to guide and support multiple Agile teams in delivering business-critical software solutions. In this role, you will act as a servant leader and Agile coach, enabling high-performing teams to deliver consistently and predictably. You will work in a global Scrum-of-Scrums framework, collaborating with other Scrum Masters to coordinate dependencies, align delivery objectives, and improve cross-team practices. This role requires close partnership with Product Owners, Developers, QA Analysts, and Release Managers to ensure alignment, transparency, and customer-focused delivery.</p><p>Job Responsibilities: As part of the Agile Delivery job family, the Scrum Master fosters the adoption and maturity of Agile practices across teams. You will lead by example in promoting a culture of trust, collaboration, and continuous improvement while ensuring that Agile values and principles are upheld. You will work in tandem with cross-functional partners to drive iteration planning, remove blockers, and track performance against key delivery metrics.</p><p>Additional Job Description Key Responsibilities:</p><ul><li>Facilitate Agile ceremonies for multiple Scrum teams, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Coach teams on Agile frameworks, particularly Scrum and SAFe, to strengthen team delivery and maturity.</li><li>Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with business goals.</li><li>Collaborate with Developers, QA Analysts, and Release Managers to manage scope, velocity, and team commitments.</li><li>Actively participate in a Scrum-of-Scrums, coordinating with other Scrum Masters to manage inter-team dependencies and alignment.</li><li>Remove impediments that impact team progress and escalate issues when appropriate.</li><li>Track team metrics such as velocity, burndown charts, and cycle time, and use data to drive continuous improvement.</li><li>Support organizational Agile transformation initiatives and help promote Agile values across the enterprise.</li><li>Guide teams in implementing DevOps and CI/CD practices where applicable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: 4 year college degree related to Computer Science, Information Technology, Software Engineering, Business Administration, Project Management or similar work experience in similar environment.</p><p>Knowledge and Experience:</p><ul><li>3 5 years of experience as a Scrum Master with demonstrated success in leading multiple Agile teams.</li><li>Practical experience in Scaled Agile environments (e.g., SAFe, LeSS, or Nexus), particularly within a Scrum-of-Scrums context.</li><li>Proven ability to build strong relationships with Product Owners, Developers, and other cross-functional stakeholders.</li><li>Deep understanding of Agile metrics and how to apply them to optimize team performance.</li><li>Expertise with Agile tools such as Jira (Server), Confluence, or similar platforms.</li><li>Strong communication, facilitation, and conflict resolution skills.</li><li>Certified Scrum Master (CSM, PSM) required; SAFe Scrum Master or Advanced Scrum Master certification preferred.</li></ul>

<p>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.</p><p>Job purpose: We are seeking a highly skilled and proactive Scrum Master to guide and support multiple Agile teams in delivering business-critical software solutions. In this role, you will act as a servant leader and Agile coach, enabling high-performing teams to deliver consistently and predictably. You will work in a global Scrum-of-Scrums framework, collaborating with other Scrum Masters to coordinate dependencies, align delivery objectives, and improve cross-team practices. This role requires close partnership with Product Owners, Developers, QA Analysts, and Release Managers to ensure alignment, transparency, and customer-focused delivery.</p><p>Job Responsibilities: As part of the Agile Delivery job family, the Scrum Master fosters the adoption and maturity of Agile practices across teams. You will lead by example in promoting a culture of trust, collaboration, and continuous improvement while ensuring that Agile values and principles are upheld. You will work in tandem with cross-functional partners to drive iteration planning, remove blockers, and track performance against key delivery metrics.</p><p>Additional Job Description Key Responsibilities:</p><ul><li>Facilitate Agile ceremonies for multiple Scrum teams, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Coach teams on Agile frameworks, particularly Scrum and SAFe, to strengthen team delivery and maturity.</li><li>Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with business goals.</li><li>Collaborate with Developers, QA Analysts, and Release Managers to manage scope, velocity, and team commitments.</li><li>Actively participate in a Scrum-of-Scrums, coordinating with other Scrum Masters to manage inter-team dependencies and alignment.</li><li>Remove impediments that impact team progress and escalate issues when appropriate.</li><li>Track team metrics such as velocity, burndown charts, and cycle time, and use data to drive continuous improvement.</li><li>Support organizational Agile transformation initiatives and help promote Agile values across the enterprise.</li><li>Guide teams in implementing DevOps and CI/CD practices where applicable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: 4 year college degree related to Computer Science, Information Technology, Software Engineering, Business Administration, Project Management or similar work experience in similar environment.</p><p>Knowledge and Experience:</p><ul><li>3 5 years of experience as a Scrum Master with demonstrated success in leading multiple Agile teams.</li><li>Practical experience in Scaled Agile environments (e.g., SAFe, LeSS, or Nexus), particularly within a Scrum-of-Scrums context.</li><li>Proven ability to build strong relationships with Product Owners, Developers, and other cross-functional stakeholders.</li><li>Deep understanding of Agile metrics and how to apply them to optimize team performance.</li><li>Expertise with Agile tools such as Jira (Server), Confluence, or similar platforms.</li><li>Strong communication, facilitation, and conflict resolution skills.</li><li>Certified Scrum Master (CSM, PSM) required; SAFe Scrum Master or Advanced Scrum Master certification preferred.</li></ul>

<p><br></p><p><strong>Job Summary</strong></p><p>We are seeking a Cloud Strategy professional for our Cairo office to support cloud strategy, Cloud Target Operating Model (CTOM), governance, value realization, and digital transformation engagements across the Middle East.</p><p>This role will provide hands-on delivery support, pursuit support, and thought-leadership contribution across complex cloud and digital transformation engagements. The selected candidate will work with high-performing teams locally and across the region, supporting clients as they assess current-state cloud maturity, define target-state ambitions, mobilize cloud governance, and build operating models that enable sustainable cloud adoption.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Strategy &amp; Advisory</strong></p><ul><li>Support the design and delivery of cloud strategies, adoption roadmaps, and transformation cases.</li><li>Conduct current-state assessments, maturity diagnostics, and gap analyses.</li><li>Develop business cases, value propositions, and investment justifications for cloud initiatives.</li><li>Translate cloud strategy into practical initiatives, workplans, and implementation roadmaps.</li></ul><p><strong>Cloud Target Operating Model (CTOM) &amp; Governance</strong></p><ul><li>Design and document Cloud Target Operating Models including organization, governance, service models, operating processes, and roles and responsibilities.</li><li>Support the definition and mobilization of Cloud Centres of Excellence (CoE).</li><li>Translate regulatory, risk, and policy requirements into practical governance frameworks.</li><li>Support cloud governance, demand management, value tracking, FinOps, and control framework design.</li></ul><p><strong>Delivery, PMO &amp; Stakeholder Support</strong></p><ul><li>Support or lead delivery workstreams depending on level and engagement requirements.</li><li>Assist with delivery governance, planning, RAID management, status reporting, and stakeholder communications.</li><li>Engage with client stakeholders across IT, digital, security, finance, procurement, governance, and business leadership.</li><li>Prepare professional consulting documentation, executive materials, workshop packs, and decision papers.</li></ul><p><strong>Pursuits &amp; Thought Leadership</strong></p><ul><li>Support cloud-related RFPs and pursuits, particularly cloud strategy, CTOM, governance, value realization, and operating model sections.</li><li>Contribute to EY cloud thought leadership, whitepapers, reusable assets, accelerators, and executive materials.</li><li>Support capability building and knowledge transfer to junior team members and wider practice teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Experience in cloud strategy, IT strategy, operating model, technology advisory, or digital transformation roles.</li><li>Strong understanding of public cloud platforms including Azure, AWS, and/or GCP at architecture, governance, and operating model level.</li><li>Experience with Cloud Operating Models, Cloud CoE design, IT Target Operating Models, cloud governance, or cloud transformation programs.</li><li>Strong structured problem-solving, stakeholder management, communication, and consulting documentation skills.</li><li>Ability to support workshops, interviews, diagnostics, maturity assessments, roadmaps, and gap analysis activities.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Management, or a related discipline.</li><li>Good written and spoken English; Arabic language capability is advantageous but not mandatory.</li></ul><p><strong>Ideally, You'll Also Have</strong></p><ul><li>Experience with FinOps, cloud cost governance, or cloud value realization.</li><li>Exposure to regulation, cybersecurity, risk, data sovereignty, or cloud compliance topics.</li><li>Experience working with GCC public sector clients or regulated industries.</li><li>Experience contributing to RFPs, proposals, client pursuits, whitepapers, or executive thought leadership.</li><li>Consulting experience with a Big 4 consultancy firm, technology advisory firm, or leading system integrator.</li></ul><p><strong>What We Look For</strong></p><p>We are looking for professionals who combine structured consulting skills, cloud advisory knowledge, stakeholder engagement capability, and a passion for helping clients drive measurable transformation through cloud-enabled operating models.</p>

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join<br><br>Job Description<br><br>About the role:<br><br>As a Sr. Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>Bachelor's degree is a must. Customer service experience is a plus.<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join<br><br>Job Description<br><br>About the role:<br><br>As a Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>Bachelor's degree is a must. Customer service experience is a plus.<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Role Purpose:<br>The IT Quality Assurance Manager will be responsible for identifying gaps across IT and IT -related business processes within the bank, driving process enhancements, and ensuring alignment with IT governance standards, regulatory expectations, and internal control requirements. This role will focus on improving process efficiency, control effectiveness, ownership clarify, documentation quality, and performance measurement across key IT Processes, including incident, problem, change, vendor, demand, project delivery, business analysis, service transition and testing governance processes.<br>The role will work closely with IT Quality, PMO, Governance, IT Risk, Development, Operations, and other Process Owners to define improvement actions, establish KPIs, / KRIs, monitor progress, and support continual improvement across IT.<br>Key Responsibilities:<br>Process Gap Analysis: Assess current IT and IT-related business processes, identify inefficiencies, bottlenecks, unclear ownership, missing controls, documentation gaps, and recurring process issue and propose relevant improvements. Process Enhancement: Design and implement optimized workflows, process maps, RACI matrices, Control points escalation paths, templates, and standard operating procedures across incident, problem, change, vendor, demand, project, service transition, testing governance and business analysis management. Governance Alignment: Ensure all processes improvements adhere to IT governance frameworks, internal policies, and regulatory requirements, audit expectations, and relevant best practices such as ITIL, COBIT, ISO 20K, ISO 27k, PMI, and Agile. Project & PMO Process Engagement: Actively participate in demand and project delivery improvement initiatives, ensuring process improvements are embedded in PMO-governed delivery lifecycle stages, including demand intake, prioritization, project initiation, delivery governance, change control, testing readiness, service transition, and post-implementation review. Testing Process Improvement: Support improvement of testing-related processes, templates, entry/exit criteria, defect management workflow, UAT process, and testing governance in coordination with the IT Testing Control Manager, without owning testing execution, test approval, or testing sign-off. Stakeholder Collaboration: Work closely with IT Quality, Governance, PMO, IT Risk, Development, Operations, Testing, Vendor Management, and business stakeholders to align process improvements with organizational goals and operational priorities. Continuous Improvement: Establish and maintain a continual improvement register, define KPIs/KRIs, track improvement actions, monitor process effectiveness, and drive ongoing enhancements based on data, lessons learned, audit observations, incidents, and stakeholder feedback. Dashboarding & Reporting: Develop process improvement dashboards and management reports covering process health, improvement progress, overdue actions, recurring gaps, KPI/KRI trends, and benefits realization.<br>Required Skills & Competencies:<br>Strong background in IT process management, IT quality, governance, and continual improvement. Experience with incident, problem, change, vendor, demand, project delivery, testing governance, and business analysis management frameworks. Solid knowledge of project management methodologies (e.g., PMI, Agile, stage-gate governance, and project delivery lifecycle controls). Analytical mindset with ability to identify process gaps, control weaknesses, recurring issues, root causes, and improvement opportunities. Strong capability in designing process maps, RACIs, workflows, SOPs, KPIs, KRIs, dashboards, and improvement action plans. Excellent communication, facilitation, stakeholder management, and change management skills. Ability to work across multiple IT and business teams and drive organizational change. Strong follow-up discipline with the ability to track actions, challenge delays, and escalate blocked improvements when required.<br>Qualifications:<br>Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or related field (Master’s preferred). Professional certifications such as ITIL, PMP, or COBIT, Lean Six Sigma, ISO 20000, ISO 27001, or Business Process Management are highly desirable. Minimum 7–10 years of experience in IT governance, IT quality, IT service management, PMO governance, process improvement, or operational excellence roles. Banking or financial services experience is strongly preferred. Practical experience in process mapping, gap analysis, root cause analysis, dashboarding, KPI/KRI definition, and continual improvement tracking.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>Facilities Management &amp; Operations</strong></p><br><ul><li><p>Lead day-to-day FM operations across InstaShop locations — covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving.</p><br></li><li><p>Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet.</p><br></li><li><p>Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.</p><br></li><li><p>Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution.</p><br></li><li><p>Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements.</p><br></li></ul><p><strong>Contract &amp; Vendor Management</strong></p><br><ul><li><p>Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services).</p><br></li><li><p>Liaise with maintenance contractors and suppliers for office consumables across all sites.</p><br></li><li><p>Establish and maintain vendor files; verify accuracy of submitted documentation.</p><br></li><li><p>Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works.</p><br></li></ul><p><strong>Service Quality &amp; Compliance</strong></p><br><ul><li><p>Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs.</p><br></li><li><p>Respond to and resolve help desk tickets raised through the Facilities department.</p><br></li></ul><p><strong>Asset &amp; Procurement Management</strong></p><br><ul><li><p>Manage the procurement process ensuring timely purchasing and accurate financial documentation.</p><br></li><li><p>Coordinate the internal and external movement of all company assets.</p><br></li></ul><p><strong>Workplace Projects, Events &amp; People Experience</strong></p><br><ul><li><p>Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community.</p><br></li><li><p>Drive people experience initiatives that foster belonging, connection, and community across all locations.</p><br></li><li><p>Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.</p><br></li><li><p>Minimum 1&nbsp;years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment.</p><br></li><li><p>Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Proficiency in MS Office and facilities management tools/systems.</p><br></li><li><p>Strong contract negotiation, vendor management, and organizational skills.</p><br></li><li><p>Ability to multitask and manage multiple stakeholders across locations effectively.</p><br></li><li><p>Excellent communication skills in both English and Arabic.</p><br></li></ul><br><br> </div>

<strong>Overview<br><br></strong>AtkinsRéalis is seeking a highly experienced <strong>BIM Engineer II</strong> to join our <strong>Middle East,</strong><strong>Design &amp; Engineering</strong> delivery team. This role involves leading BIM/CAD teams, managing complex packages of work with minimal supervision, and supporting project delivery through technical excellence and leadership.<br><br>The ideal candidate will be a people, process, and tools-focused professional, committed to driving quality and innovation in design, delivery, and digital practices. The opportunities we offer are varied in terms of size and responsibility levels, ranging from delivering our consultancy services to working directly with client organizations to support their projects and programs.<br><br>Atkins Global Technology Centre (GTC) is seeking to appoint a <strong>BIM Engineer II (Revit-Civil Structures)</strong> to join our team. This role will be based at our AtkinsRéalis<strong> office in Cairo Office , Egypt<br><br></strong>Your role<br><br>To perform this role successfully, the individual will be responsible for, but not limited to, the following:<br><br><ul><li>To be part of the AtkinsRéalis Middle East delivery team.</li><li>To lead and manage CAD/BIM packages with minimal supervision.</li><li>To technically supervise and mentor CAD/BIM technicians.</li><li>To ensure deliverables meet client scope, budget, and quality expectations.</li><li>To implement and enforce CAD/BIM standards across projects.</li><li>To identify training needs and support team development.</li><li>To support project teams in proposal and delivery phases.<br><br></li></ul><strong>About You<br><br></strong><em>Qualification<br><br></em><ul><li>Bachelor's degree in civil engineering with more than 5 years of experience in delivering multidisciplinary projects. Advanced knowledge of CAD/BIM tools, team leadership, and coordination with project management and senior engineering teams is essential.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Capable of independently producing Revit models in coordination with Architecture/MEP.</li><li>Strong experience in reinforced concrete and steel structures.</li><li>Able to develop GA's, sections, and detailed drawings (RC and Steel) independently.</li><li>Competent in checking and assigning detailing work.</li><li>Ensures drawings comply with UK/ME regional standards.</li><li>Demonstrates understanding of commercial aspects of project management.</li><li>Leads innovation and continuous improvement within the team.<br><br></li></ul><em>Teamwork<br><br></em><ul><li>Acts as both a team member and a leader.</li><li>Fosters team building and collaboration.</li><li>Shares knowledge and supports team development.</li><li>Takes initiative to align team efforts with project goals.</li><li>Participates in company social and team-building activities.<br><br></li></ul><em>Personal Effectiveness/Time Management<br><br></em><ul><li>Manages multiple assignments and changing priorities effectively.</li><li>Ensures timely and cost-effective task completion.</li><li>Delegates and monitors tasks to ensure delivery.</li><li>Organizing and Planning</li><li>Plans and prioritizes tasks for self and team.</li><li>Continuously seeks efficient ways to improve quality and output.</li><li>Controls technical quality of deliverables.</li><li>Aligns personal career goals with team and project objectives.<br><br></li></ul><em>Leadership / influence<br><br></em><ul><li>Provides technical guidance and mentorship.</li><li>Demonstrates initiative and leadership in small teams.</li><li>Responsive to internal and external client needs.</li><li>Encourages innovation and motivates team members.<br><br></li></ul><em>Communication<br><br></em><ul><li>Communicates clearly and effectively with team and supervisors.</li><li>Issues precise instructions and provides constructive feedback.</li><li>Shares technical ideas confidently and concisely.</li><li>Addresses challenges proactively and collaboratively.<br><br></li></ul><strong>Summary<br><br></strong>A proactive and enthusiastic professional with strong leadership and technical skills. Demonstrates the ability to manage workloads, mentor teams, and contribute to process improvements. Committed to delivering high-quality, cost-effective solutions in a collaborative, multi-disciplinary environment.<br><br>Rewards &amp; benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br><strong>This Includes<br><br></strong><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition<br><br></li></ul>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br><strong>About AtkinsRéalis<br><br></strong>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

<ul><li><span><span><span>Ready to design and build AI agents and Copilot solutions that create real value for customers?</span></span><span>&nbsp;</span></span></li><li><span><span><span>Interested in an end-to-end role where you can turn innovation into scalable, production-ready solutions?</span></span><span>&nbsp;</span></span></li><li><span><span><span>Want to contribute to shaping standards, assets, and best practices for AI at SoftwareOne? </span></span><span>&nbsp;</span></span></li></ul><p><span>&nbsp;</span></p><p><span><strong><span><span>Practical Information&nbsp;</span></span></strong><span>&nbsp;</span></span></p><p><span><span><span>Location:&nbsp;</span></span><strong><span><span>Egypt</span><span>&nbsp;</span></span></strong><span><span>| Work Arrangement:&nbsp;</span></span><strong><span><span>Remote&nbsp;</span></span></strong><span><span>| Reports to:&nbsp;</span></span><strong><span><span>Delivery Lead</span><span>&nbsp;</span></span></strong><span><span>|&nbsp;</span><span>Contract type:&nbsp;</span></span><strong><span><span>Full-time</span></span></strong><span><span>&nbsp;|&nbsp;</span><span>Visa Requirements:&nbsp;</span></span><strong><span><span>Valid Visa for&nbsp;</span><span>Egypt</span><span>&nbsp;</span></span></strong><span><span>| Language Requirements:&nbsp;</span></span><strong><span><span>Fluent</span><span>/professional</span><span>&nbsp;</span><span>English and Arabic</span><span>, written</span><span>&nbsp;and verbal</span></span></strong><span>&nbsp;</span></span></p><p><span>&nbsp;</span></p><p><span><span><span>As our new </span></span><strong><span><span>Microsoft Copilot Studio &amp; Agentic AI Consultant</span></span></strong><span><span>, you will join our&nbsp;</span><span>team</span><span>&nbsp;to turn emerging Copilot and AI agent capabilities into scalable customer solutions and internal productivity tools. </span></span><span>&nbsp;</span></span></p><p><span><span><span>You will work hands-on with Copilot Studio, Microsoft 365 Copilot extensibility, and Power Platform to design, build, and </span><span>validate</span><span> AI solutions, while supporting customer delivery, creating reusable assets, driving adoption, and contributing to global standards. </span></span><span>&nbsp;</span></span></p><p><span>&nbsp;</span></p><p><span><strong><span><span>Key Responsibilities</span></span></strong><span>&nbsp;</span></span></p><ul><li><span><span><span>Deliver end-to-end Copilot Studio and AI agent solutions, from discovery and design to build, validation, governance, and adoption  </span></span><span>&nbsp;</span></span></li><li><span><span><span>Design and develop AI agents and Copilot experiences using Copilot Studio, Microsoft 365 extensibility, and Power Platform  </span></span><span>&nbsp;</span></span></li><li><span><span><span>Ensure solutions are secure, governed, and maintainable, covering data protection, DLP, identity, ALM, monitoring, and controls  </span></span><span>&nbsp;</span></span></li><li><span><span><span>Build and </span><span>maintain</span><span> reusable global assets such as architectures, templates, playbooks, demos, and accelerators  </span></span><span>&nbsp;</span></span></li><li><span><span><span>Support customer engagements and </span><span>early access</span><span> pilots, </span><span>validating</span><span> use cases and feeding insights into global offerings  </span></span><span>&nbsp;</span></span></li><li><span><span><span>Drive internal </span><span>CoE</span><span> innovation by developing AI solutions that improve productivity, delivery quality, and knowledge reuse  </span></span><span>&nbsp;</span></span></li><li><span><span><span>Enable adoption and scale through stakeholder collaboration, enablement materials, and support for regional delivery and presales teams </span></span><span>&nbsp;</span></span></li></ul><p>&nbsp;</p><strong>Job Requirements</strong> <ul><li><span><span><span>Practical Power Platform experience, ideally including customer-facing delivery, solution lifecycle management, and production-ready implementations </span></span><span>&nbsp;</span></span></li><li><span><span><span>Hands-on experience with Microsoft Copilot Studio and/or Microsoft 365 Copilot extensibility, with the ability to move from idea to prototype and from prototype to scalable solution </span></span><span>&nbsp;</span></span></li><li><span><span><span>Experience delivering multiple real-world customer or internal AI, automation, Microsoft 365, or Power Platform solutions </span></span><span>&nbsp;</span></span></li><li><span><span><span>Ability to design, standardize, and scale solutions globally by creating reusable assets, repeatable delivery patterns, and clear documentation </span></span><span>&nbsp;</span></span></li><li><span><span><span>Solid stakeholder communication, consulting mindset, and workshop facilitation skills, enabling effective collaboration across global teams and customers </span></span><span>&nbsp;</span></span></li><li><span><span><span>Curious and proactive, with a continuous learning mindset and a drive to explore new Microsoft AI capabilities and share insights </span></span><span>&nbsp;</span></span></li><li><span><span><span>Clear and effective communicator, supporting documentation, enablement, and impactful customer-facing discussions </span></span><span>&nbsp;</span></span></li></ul><p><span>&nbsp;</span></p><p><span><strong><span><span>Preferred certifications include:</span></span></strong><span>&nbsp;</span></span></p><ul><li><span><span><span>Copilot Studio / Agents: Copilot Studio Functional Consultant (MB-820) or future Microsoft agent-builder certifications </span></span><span>&nbsp;</span></span></li><li><span><span><span>Power Platform: PL-200 / PL-600 </span></span><span>&nbsp;</span></span></li><li><span><span><span>Microsoft 365: MS-102 </span></span><span>&nbsp;</span></span></li><li><span><span><span>Azure AI: AI-102 or equivalent Azure AI learning path is a plus </span></span><span>&nbsp;</span></span></li></ul><p><span>&nbsp;</span></p><p><span><strong><span><span>What</span><span>&nbsp;we</span><span>&nbsp;offer</span></span></strong><span><span> </span></span><span>&nbsp;</span></span></p><p><span><span><span>Our company benefits vary based on your location, but always include: </span></span><span>&nbsp;</span></span></p><ul><li><span><span><span>Global company culture: We defined our 6 core values through our company culture (</span></span><span><span>https://www.softwareone.com/en/our-story/our-values</span></span><span><span>)</span></span><span>&nbsp;</span></span></li><li><span><span><span>A mentor who supports your successful start and is at your side with advice and action</span></span><span>&nbsp;</span></span></li><li><span><span><span>President’s Club: Recognition awarded by leadership and your peers</span></span><span>&nbsp;</span></span></li><li><span><span><span>Lifelong education: A variety of training and development opportunities</span></span><span>&nbsp;</span></span></li><li><span><span><span>Hire to Grow: We&nbsp;</span><span>optimize</span><span>&nbsp;our internal structures and feedback culture constantly to be your Employer of Choice, today and in future</span></span><span>&nbsp;</span></span></li></ul><p>&nbsp;</p><strong>Company description</strong> <p></p><span></span><p><span>SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.<br><br></span><span>Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.<br><br></span><span>Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.</span></p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to provide essential logistical and administrative support to the Teaching Operations team, ensuring the smooth and efficient running of daily teaching activities. Reporting to the Teaching Operations Manager or Coordinator, the Assistant supports the preparation of teaching spaces, materials and equipment, assists with venue checks and other logistical arrangements, and completes routine administrative tasks such as data entry, filing and document preparation. The role responds to day-to-day operational needs and requests from teaching staff, helping maintain operational readiness and contributing to a high-quality learner and teacher experience. The role works closely with teaching staff and operational colleagues to ensure classrooms, materials, equipment and other resources are ready in advance of classes and that operational tasks are completed accurately and on time. The Assistant supports safeguarding and health &amp; safety procedures through routine checks and reporting, and contributes to a positive, responsive and efficient working environment. The role requires strong attention to detail, responsiveness and a proactive approach to supporting the smooth execution of daily teaching operations.</p><p>Role Accountabilities</p><p>Customer Experience &amp; Service Delivery:</p><ul><li>Receives and responds to customer enquiries, identifying complex issues that require resolution by others and referring them appropriately.</li><li>Recognises the impact of incidents, including child protection incidents, behaviour management issues, complaints, resourcing problems, and logistical or technical difficulties, and proactively alerts the Team Leader to concerns that may affect service delivery or customer experience.</li><li>Monitors the movement of Young Learner students during classes, ensuring they remain safe and on the premises, and escalates concerns to the Academic Team.</li><li>Delivers administrative and customer services in line with agreed corporate procedures to maximise quality, continuity and efficiency.</li><li>Provides logistical support for the organisation and delivery of teaching, registration, and other internal and external activities and events, including setting up classrooms in accordance with British Council standards and rearranging furniture and layouts with contracted staff.</li><li>Proactively communicates and liaises with internal and external stakeholders to ensure effective coordination and delivery of services and activities.</li></ul><p>Administration, Facilities &amp; Operational Support:</p><ul><li>Supports day-to-day operational and administrative requirements, including clerical work, filing, scanning, archiving, document and database updates, and maintaining accurate records relating to the work area.</li><li>Supervises administrative and logistical services and assists the Marketing Officer with maintaining records of promotional materials.</li><li>Ensures classroom IWBs are functioning correctly by carrying out basic troubleshooting and escalating technical issues to the IT Technician as required.</li><li>Reports premises and equipment maintenance issues to the Business Operations team.</li><li>Monitors small-scale resources, cash and stock in line with established procedures, ensuring equipment and materials are available and ready for use when required.</li><li>Monitors the cleanliness of the British Council building, ensuring classrooms and public areas meet British Council standards, particularly during class changeovers and after-hours support, and reports service provider issues to the Business Operations team.</li><li>Acts as the point of contact for deliveries to the Teaching Centre.</li></ul><p>Planning, Suppliers &amp; Self-Management:</p><ul><li>Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities across daily and weekly time horizons.</li><li>Coordinates external contractors and suppliers to complete straightforward, time-limited activities in line with established procedures, monitoring completion against agreed quality and time standards to ensure efficient service delivery.</li><li>Supports effective coordination of suppliers and services and maintains operational readiness by ensuring agreed activities, resources and logistical requirements are completed accurately and on time.</li></ul><p>Qualification and Experience Essentials</p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li></ul><p>Desirable</p><ul><li>Experience of working in an educational institution</li></ul><p>Important information</p><ul><li>British Council Pay band: 2</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li><li>Experience of working in an educational institution</li></ul>

About noon<br>noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. Noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and KSA offering thousands of products to customers in record time.noon’s mission: Ring every doorbell, everyday.<br>What you'll do: ● Manage the assigned fleet across your cluster (5 DS) effectively, meeting the target KPIs ● Oversee Fleet Managers in the daily operations of their respective fleet● Ensure adherence to SOPs● Support in manpower allocation across stores● Address issues and support the team in achieving their best performance - be a mentor● Crunch numbers and derive insights and recommendations to improve operations ● Ensure timely and clear communication with all stakeholders<br>What you'll need: ● Minimum 2 years of experience in Logistics managing a team● Good analytical skills with proficiency in Excel/GSheets● Good communication and coordination skills● Ability to roll up your sleeves and get your hands dirty● Capable of working in highly ambiguous situations comfortably● Understanding Logistics metrics and stakeholder management● Ability to accommodate flexibility in the work schedule<br>Who will excel? We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance. Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work. Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision. Is this you?

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Admin – Real Estate Operations will be responsible for the accurate and timely coordination of all administrative tasks related to Talabat's real estate portfolio. This includes collecting, organizing, and sharing documentation required for lease agreements, renewals, approvals, and internal compliance. The role plays a critical support function in ensuring operational continuity and audit readiness across the real estate team.<br><br>Key Responsibilities<br><br>Documentation & Record Management<br><br>Collect, verify, and organize all required documentation for new leases, lease renewals, extensions, and contract terminations. Maintain an organized digital and physical filing system for all lease-related paperwork, contracts, approval forms, and legal documents. Ensure documents are properly named, tracked, and stored in alignment with internal governance protocols.<br><br>Coordination & Communication<br><br>Coordinate with internal stakeholders (e.g., legal, finance, operations) to gather required inputs for real estate paperwork. Liaise with landlords and property managers to request or submit supporting documentation. Track the progress of document collection and flag pending items to the Real Estate Manager or Sr. Manager.<br><br>Compliance & Tracking<br><br>Ensure documentation submitted meets internal formatting, policy, and approval standards. Support the real estate team in preparing materials for internal approvals and audits. Maintain trackers for active, pending, and upcoming lease-related documentation.<br><br>Process Adherence<br><br>Follow established checklists and workflows to ensure nothing is missed in the leasing lifecycle. Assist in refining documentation workflows to improve turnaround time and reduce errors.<br><br>WHAT DID WE ORDER?<br><br>2 years of experience in administrative, operations, or real estate coordination roles. Strong organizational skills and attention to detail. Ability to manage multiple requests and deadlines simultaneously. Basic familiarity with real estate contracts is a plus. Proficiency in Microsoft Excel, Google Drive, and document management tools.

Nexa TG is Hiring | Solution Designer / Architect – Telecom Domain???? Location: Remote | ???? Employment: Full-time | ✈️ Travel: Occasional international travel required<br>We are looking for a ???????????????? software engineer who has evolved into a ???????????????????????????????? ???????????????????????????????? / ???????????????????????????????????? and possesses deep expertise in the ???????????????????????????? domain to hit the ground running. This is a hands-on architecture role. You will design enterprise solutions, collaborate with cross-functional teams, and lead technical discussions with clients within complex telecom delivery environments.<br>Responsibilities ????Design solution architectures, technical specifications, and process flows for telecom projects Translate business requirements into clear, actionable technical documentation Work closely with cross-functional teams throughout the full SDLCOversee internal testing activities and support UAT with clients and stakeholders Plan and manage upgrades, migrations, and enhancements for existing solutions Report progress, risks, and delivery plans to business and project leads Serve as the primary technical point of contact for clients Design and oversee integrations across OSS/BSS ecosystems and enterprise platforms Align solution designs with telecom product, charging, billing, and order-to-cash processes<br>Requirements ✅6+ years of hands-on Java development experience (Spring Boot, Spring Cloud, or equivalent), including at least 2 years as a Solution Designer, Solution Architect, or similar role Strong experience with microservices architecture, API design, and integration patterns Proven telecom domain expertise across OSS/BSS environments Strong functional and technical understanding of telecom BSS systems, including ????????????, ???????????????????????????????? ????????????????????????????????????????, and ???????????????????????????? ???????????????????????????? platforms High-level knowledge of telecom billing concepts and processes, including charging, rating, invoicing, and order-to-cash workflows Experience with telecom domains such as OSS/BSS, network provisioning, charging systems, billing platforms, or similar Experience designing integrations and migrations across telecom platforms and enterprise systems Experienced in Agile delivery methodologies (Scrum / Kanban) Strong client-facing communication, presentation, and documentation skills, with a collaborative team mindset Willingness to travel internationally when required ✈️<br>To Apply ????Send your profile to: hr@nexatg.comPlease include a brief note outlining:• Your telecom domain experience• The OSS/BSS systems you have worked with• The types of solutions and platforms you have architected Or apply via Linked In Easy Apply.

<p>Line of Service Advisory Industry/Sector Technology Specialism Managed Services Management Level Senior Associate The Senior Associate supports end-to-end accounting delivery for assigned clients, entities, or process areas within a finance delivery / shared-services model. The role is responsible for accurate transaction processing, reconciliations, close support, reporting preparation, issue follow-up, and maintenance of strong supporting documentation. Working under the guidance of Managers and Senior Managers, the Senior Associate contributes to reliable service delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and reporting activities. The role requires strong attention to detail, accounting fundamentals, ownership of assigned tasks, and the ability to coordinate effectively with internal teams and client stakeholders.</p><p>Key Responsibilities</p><ul><li>Execute assigned accounting activities for client entities, including journal preparation, reconciliations, subledger checks, close tasks, reporting support, and open-item follow-up.</li><li>Support GL, R2R, AP, O2C, FP&amp;A, and month-end, quarter-end, and year-end close activities in line with agreed timetables and quality expectations.</li><li>Prepare working papers, account analyses, variance explanations, aging summaries, schedules, and supporting documentation for review by Managers or client teams.</li><li>Prepare standard and recurring journal entries, accruals, prepaid expense schedules, intercompany entries, reclassifications, and adjustment requests based on approved inputs.</li><li>Perform account reconciliations and investigate reconciling items by coordinating with process owners, client contacts, vendors, customers, or internal teams as applicable.</li><li>Assist in preparing statutory and management reporting packs by compiling data, validating balances, cross-checking supporting schedules, and maintaining version control.</li><li>Follow client accounting policies, internal procedures, applicable controls, and standard operating procedures to ensure consistent and compliant execution.</li><li>Identify processing exceptions, control issues, missing approvals, incomplete documentation, and unusual account movements, escalating them with clear facts and proposed next steps.</li><li>Maintain accurate trackers for close tasks, action items, audit requests, issue logs, approvals, and delivery dependencies.</li><li>Support audit readiness by preparing samples, retrieving evidence, reconciling supporting files to ledgers, and responding to first-level audit queries.</li><li>Contribute to process documentation by updating SOPs, checklists, handover notes, and knowledge-transfer materials when changes occur.</li><li>Participate in transition and stabilization activities for new clients, entities, or scope additions, including data validation, shadowing, reverse-shadowing, and issue capture.</li><li>Support KPI reporting and service-level monitoring by providing accurate status updates, exception comments, and remediation actions.</li><li>Collaborate with cross-functional teams such as procurement, payroll, tax, treasury, IT, and business stakeholders to resolve items impacting end-to-end finance outcomes.</li><li>Suggest practical improvements to templates, reconciliation approaches, documentation practices, and repetitive activities to improve speed, quality, and control.</li></ul><p>Key Competencies</p><ul><li>Accounting accuracy and discipline</li><li>Task ownership</li><li>Close and reporting support</li><li>Analytical review</li><li>Control awareness</li><li>Client-service mindset</li><li>Documentation quality</li><li>Collaboration</li><li>Problem solving</li><li>Adaptability and learning agility</li></ul><p>Suggested reporting line: This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business, or a related field; progress toward CPA, ACCA, CMA, or equivalent qualification is an advantage.</li><li>4 - 7 years of accounting or finance experience, preferably within shared services, BPO, professional services, or multinational environments.</li><li>Solid understanding of accounting principles, financial close activities, reconciliations, journal entries, and reporting support.</li><li>Practical exposure to one or more finance process areas such as GL, AP, AR/O2C, R2R, intercompany, fixed assets, or management reporting.</li><li>Working knowledge of IFRS and/or US GAAP concepts, with the ability to apply client policies and escalate areas requiring judgment.</li><li>Experience using ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.</li><li>Strong Excel skills and comfort working with large data sets, reconciliations, pivot tables, lookups, and structured trackers.</li><li>Previous experience in a Big Four or other professional services/audit environment will be viewed favorably, particularly where it includes exposure to financial statements, reconciliations, reporting, close activities, and internal control frameworks.</li><li>Good communication skills, attention to detail, ownership mindset, and ability to meet deadlines in a multi-client delivery environment.</li><li>German language proficiency is a plus.</li></ul>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Manage shift-based data operations, ensuring the team hits hourly and daily targets for Purchase Order and STs processing with 100% accuracy. Execute a shift handover process, documenting pending tasks, system issues, and data anomalies for the other shift to ensure zero information loss. Supervise and guide the work of shift-level Data Coordinators, assigning specific tasks and providing immediate support for complex data entries. Perform data hygiene audits throughout the shift, correcting errors in real-time and ensuring the final shift output is reliable and formatted correctly. Assist the Data Supervisor by creating reports and summaries that highlight delays, trends, or volume spikes for management review. Monitor shift performance against KPIs, providing the team with regular updates and troubleshooting bottlenecks in the data entry process. Support the training of new coordinators on shift, ensuring they understand ERP/WMS navigation and the company’s data standards. Act as the technical point of contact during the shift for Logistics and Inbound teams to resolve discrepancies between physical stock and digital records. Maintain shift logs and digital dashboards, ensuring that all information is updated and ready for the Supervisor’s high-level analysis. Identify and report repetitive errors or system glitches to the Supervisor, suggesting practical improvements to the shift workflow to save time. Ensure all sensitive documentation and physical records processed during the shift are correctly digitized and filed according to policy.<br><br>Qualifications<br><br>Advanced in Excel (Pivot Tables, formulas) and experience navigating ERP or Warehouse / 2–3 years of experience in Data Management or Logistic Proven ability to clean large datasets and translate them into clear, familiar to visual dashboardsor reports for management Good understanding of supply chain flows, including PO management, inventory tracking, and process automation.

Job Summary Are you ready to lead the commercial growth of one of Egypt's most exciting e-mobility companies? At Green Option, we're accelerating the transition to sustainable transportation by delivering innovative electric mobility solutions, including electric buses, commercial vehicles, fleet electrification programs, charging infrastructure, EV financing solutions, and vehicle retrofitting services. As we continue our rapid growth, we're seeking an exceptional Sales & Marketing Director to drive our commercial strategy and build strategic partnerships that will shape the future of mobility in Egypt.<br>Key Responsibilities Sales Strategy & Planning• Develop and implement sales strategies aligned with company objectives• Set monthly, quarterly, and annual sales targets• Analyze market trends, customer needs, and competitor activity<br>End-to-End Delivery to the Customer• Own the end-to-end delivery of customer deals from contract signature through to final customer delivery• Coordinate closely with OEMs, factories, freight forwarders, customs brokers, logistics providers, and internal stakeholders to ensure on-time execution, proactive issue resolution, and an exceptional customer experience<br>Sales Operations & Performance Management• Own the full sales cycle, from lead generation to deal closure• Monitor sales performance, KPIs, and conversion rates• Prepare sales forecasts and performance reports for senior management• Identify performance gaps and drive corrective action plans Automotive Events & Market Presence• Lead the planning and execution of automotive events, exhibitions, and product showcases• Represent the brand at industry events to generate leads and strengthen market presence• Leverage event platforms to build relationships with key clients and partners<br>Customer Relationship Management• Build and maintain strong relationships with key clients and partners• Resolve escalated customer issues and ensure high satisfaction• Lead the closing of complex, high-value deals Collaboration & Reporting• Partner closely with finance and operations to support sales growth• Present performance insights and strategic recommendations to leadership<br>Qualifications & Experience• Bachelor's degree in Business Administration, Sales, Marketing, or a related field• 10–15 years of sales experience, with an automotive background .• Strong, proven background in leading and executing automotive events• Strong track record in sales planning and forecasting• Preferred industry experience: Automotive, commercial vehicles trading <br>What We Offer• Attractive base salary + monthly performance-based incentives

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Organize the transition to 3pl, manage relations, and secure Talabat with Egypt best practices. Accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports Managing stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DCEnsuring timely and accurate analysis and reporting of inventory and purchase forecasts Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to store supervisors and admins to ensure smooth workflow Works closely and guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected. Leading a team of 4 Demand planners<br><br>Qualifications<br><br>Past experience in FMCG in demand planning and replenishment is a must Past Experience in Warehouse management or 3pl partner relation is a must Data and detail-oriented Tech-Savvy Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders Leads, coordinating, and facilitating the work of others, have supervisory responsibilities Takes a broad perspective to problems and spots new, less obvious solutions Performs a variety of the most complex tasks and/or leads one or more teams Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives Excellent analytical and communication skills, and always hands-on with several tools

Job Summary We are seeking an experienced Senior Civil Procurement Engineer to manage the procurement of civil construction materials, equipment, and subcontract packages for large-scale projects. The ideal candidate will be responsible for sourcing, negotiating, and procuring materials while ensuring compliance with project specifications, budgets, and delivery schedules. Key Responsibilities Manage the procurement of civil construction materials, equipment, and subcontract packages. Review project drawings, specifications, BOQs, and material take-offs to determine procurement requirements. Source, evaluate, and prequalify suppliers and subcontractors based on technical and commercial criteria. Prepare and issue RFQs/RFPs, analyze quotations, and conduct technical and commercial evaluations. Negotiate pricing, delivery schedules, payment terms, and contracts to achieve the best value. Coordinate with engineering, planning, commercial, and project teams to ensure procurement activities align with project timelines. Monitor supplier performance and ensure timely delivery of materials to project sites. Resolve procurement-related issues, including supply delays, quality concerns, and vendor performance. Maintain procurement records, supplier databases, and cost reports. Ensure compliance with company procurement policies, project requirements, and contractual obligations. Identify opportunities for cost savings and continuous improvement within the procurement process. Requirements Bachelor's degree in Civil Engineering or a related field.6–10 years of procurement experience within the construction industry, with a focus on civil works. Strong knowledge of civil construction materials, suppliers, subcontracting, and procurement processes. Experience reviewing technical drawings, specifications, and BOQs. Excellent negotiation, commercial, and vendor management skills. Proficiency in ERP systems (Oracle, SAP, or similar) and Microsoft Office. Strong analytical, communication, and problem-solving abilities. Key Skills Civil Procurement Strategic Sourcing Vendor & Subcontractor Management Contract Negotiation Technical & Commercial Evaluation Procurement Planning Cost Control Supply Chain Management Risk Management ERP Systems (Oracle/SAP) Preferred Qualifications Experience working on large-scale commercial, residential, industrial, or infrastructure projects. Previous experience in the KSA/GCC construction market. Professional certifications such as CIPS or PMP are an advantage. Industry: Construction / Engineering Employment Type: Full-Time Department: Procurement Seniority Level: Senior Level