Shipping representative Jobs

Role Objectives:<br>The Logistics Team leader oversees Breadfast’s last-mile delivery operations, ensuring rider performance, live operational support, and full compliance with service standards. The role acts as the bridge between field teams, vendors, and internal operations, driving execution excellence across daily logistics activities.<br>Roles & Responsibilities :<br>Supervise daily rider attendance, performance, and issue resolution. Monitor order lifecycle metrics and ensure SLA adherence. Provide live operational support to resolve real-time delivery challenges. Enforce SOP compliance on fleet hygiene, branding, and equipment usage. Coordinate with third-party logistics to meet supply targets. Support onboarding of vendors and performance tracking. Maintain operational dashboards and deliver weekly reports. Oversee onboarding of new vendors in coordination with account management. Collaborate with zone leads on demand planning and capacity vs. actual.<br>l Required Education, Knowledge, and Skills:<br>4–6 years in logistics or field operations. Strong leadership and coordination skills. Experience in live operations and performance tracking. Familiarity with logistics KPIs and SLA metrics. Familiarity with zone-based operations. Team management & on-ground coordination.<br>.

<p>Manage the end-to-end procurement process for indirect goods and services, including but not limited to uniforms, office furniture, office supplies, promotional materials, event requirements, exhibition booths, branding materials, facility-related purchases, and other operational needs. Source, evaluate, and negotiate with suppliers to secure the best value in terms of quality, cost, delivery, and service while ensuring compliance with company standards. Prepare and issue Requests for Quotations (RFQs), evaluate supplier proposals, and recommend the most suitable vendors based on commercial and technical requirements. Create, review, and process purchase orders, ensuring all purchases comply with company procurement policies, budgets, and approval workflows. Prepare and manage supplier contracts, service agreements, and delivery schedules to ensure timely execution of orders. Coordinate with internal stakeholders to understand procurement requirements, specifications, timelines, and project expectations. Monitor supplier performance, including quality, responsiveness, pricing, and delivery, and conduct periodic supplier evaluations. Build and maintain strong relationships with existing suppliers while identifying and qualifying new vendors to support business needs. Coordinate with Finance to ensure timely invoice processing, payment reconciliation, and resolution of pricing or billing discrepancies. Follow up with suppliers to ensure on-time delivery of goods and services, resolving any issues related to delays, shortages, or quality concerns. Coordinate with Warehouse, Administration, and requesting departments to ensure smooth receipt, inspection, and handover of purchased items where applicable. Ensure all procurement documentation, supplier records, contracts, and purchase history are accurately maintained and readily accessible. Support company events, exhibitions, and corporate initiatives by sourcing and coordinating all required materials, services, and vendors. Continuously identify opportunities for cost optimization, supplier consolidation, and process improvements without compromising quality or service levels. Coordinate effectively with cross-functional teams including Finance, Administration, Marketing, HR, Operations, and Warehouse to ensure seamless procurement operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level: Bachelor's Degree. Experience: Minimum 2 years of experience in Procurement or Purchasing. Experience in procuring indirect goods and services (e.g., uniforms, furniture, office supplies, events, branding materials) is preferred. Good knowledge of procurement principles and purchasing processes. Excellent communication, interpersonal, and negotiation skills. Strong supplier relationship management and networking abilities. Proficient in Microsoft Office applications. Experience using ERP systems is a plus. Good command of English is preferred.</p>

Role Objectives:<br>The Logistics Team leader oversees Breadfast’s last-mile delivery operations, ensuring rider performance, live operational support, and full compliance with service standards. The role acts as the bridge between field teams, vendors, and internal operations, driving execution excellence across daily logistics activities.<br>Roles & Responsibilities :<br>Supervise daily rider attendance, performance, and issue resolution. Monitor order lifecycle metrics and ensure SLA adherence. Provide live operational support to resolve real-time delivery challenges. Enforce SOP compliance on fleet hygiene, branding, and equipment usage. Coordinate with third-party logistics to meet supply targets. Support onboarding of vendors and performance tracking. Maintain operational dashboards and deliver weekly reports. Oversee onboarding of new vendors in coordination with account management. Collaborate with zone leads on demand planning and capacity vs. actual.<br>l Required Education, Knowledge, and Skills:<br>4–6 years in logistics or field operations. Strong leadership and coordination skills. Experience in live operations and performance tracking. Familiarity with logistics KPIs and SLA metrics. Familiarity with zone-based operations. Team management & on-ground coordination.<br>.

Role Objectives:<br>As the Logistics Specialist, you will support real-time monitoring and execution of delivery operations by ensuring DA compliance, resolving live issues, and maintaining service quality standards. Roles & Responsibilities :Monitor DA appearance, hygiene, and branding compliance. Conduct field audits to ensure SOP adherence. Collect and document restaurant feedback on DA performance and attitude. Track and validate DA cash collection and escalate irregularities. Support implementation of new operational processes and tools. Assist in tracking delay reasons and coordinating live interventions. Provide weekly field reports highlighting compliance, risks, and recommendations. Escalate operational risks such as repeated delays or DA non-responsiveness.<br>Required Education, Knowledge, and Skills :Bachelor’s degree or diploma in Logistics, Business, or a related field.1–2 years of experience in delivery support or logistics operations. Experience with dispatch tools and real-time support systems. Ability to multitask and work under pressure. Strong attention to detail and organizational skills. Familiarity with DA workflows and SLA enforcement.

We're Hiring: Senior Sales <br><br> Company: Ezeats<br> Location: Cairo<br><br>Ezeats is looking for an ambitious and results-driven Sales Executive to join our growing team and help expand our network of restaurant partners.<br><br> Key Responsibilities:<br>• Identify and approach potential clients within the Food &amp; Beverage industry<br>• Present Ezeats solutions and demonstrate platform benefits to prospective partners<br>• Generate and manage leads from malls, pickup locations, and delivery-focused businesses<br>• Build and maintain strong relationships with new and existing clients<br>• Negotiate and close partnership opportunities<br>• Achieve and exceed monthly sales targets<br>• Collaborate with the Marketing and Operations teams to drive business growth<br>• Maintain accurate records of sales activities and client interactions using CRM tools<br><br> Requirements:<br>• 1–3 years of experience in Sales or Business Development<br>• Experience in Food &amp; Beverage, Food Delivery, SaaS, or Hospitality is a plus<br>• Strong communication, negotiation, and presentation skills<br>• Self-motivated with a target-driven mindset<br>• Ability to build relationships and close deals<br>• Comfortable with field sales and client visits<br>• Familiarity with CRM systems is preferred<br><br> What You'll Do:<br>• Acquire new restaurant partners<br>• Generate leads through field visits, malls, pickup locations, and delivery businesses<br>• Contribute directly to Ezeats' growth and market expansion<br><br> To apply, send your CV to:<br>yomna.mohamed@ez-eats.com<br><br>#Hiring #SalesExecutive #BusinessDevelopment #FoodTech #FoodAndBeverage #RestaurantSales #Ezeats #SalesJobs #CareerOpportunity

<p><strong>About the Role:</strong></p><p>We are seeking an experienced and detail-oriented <strong>Senior Site Engineer</strong> to oversee and lead our site operations from initiation to final delivery. In this role, you will be the core link between clients, subcontractors, and cross-functional teams, ensuring that high-end lighting projects are executed seamlessly on-time, within budget, and to the highest quality standards. The ideal candidate possesses a strong technical background in electrical/electronic engineering, exceptional problem-solving abilities on-site, and outstanding client management and negotiation skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan, execute, implement and control multiple objects.</li><li>Ensure the project is delivered on time, within the scope and on budget.</li><li>Interact between clients, business development units, sub-contractors, Finance and logistics departments for project delivery.</li><li>Ensure the site preparation phase is executed effectively by identifying and managing all required activities.</li><li>Ensure the timely delivery of project documents.</li><li>Prepare the project charter.</li><li>Troubleshooting problems at site</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in electrical engineering, Electronics, Communications, or related field.</li><li>From 2 to 5 years of experience.</li><li><strong>Previous experience in Lighting Controls is a plus.</strong></li><li>Excellent communication skills in English.</li><li>Presentable, proactive, and customer oriented.</li><li>Strong negotiation and interpersonal skills.</li><li>Ability to work independently and manage time effectively.</li></ul>

<p>Job Description</p><p>Maintain accurate supplier and article master data while supporting supplier integration initiatives including localization, consignment agreements, logistics agreements, and delivery performance evaluation</p><p>Check Material Requirements Planning (MRP) results and process supplier orders while tracking deliveries, identifying bottlenecks, and escalating shortage risks</p><p>Ensure optimum stock levels for raw materials, taking proactive measures to avoid and reduce excess inventory and obsolete stock</p><p>Support technical changes by coordinating the ordering and timely delivery of new components</p><p>Develop and maintain regular contact with suppliers, conducting regular reviews of supplier delivery performance and fostering strong business relationships</p><p>Support stock-take and cycle counting processes in the plant to maintain inventory accuracy</p><p>Identify and escalate supply chain risks and opportunities for continuous improvement in supplier performance and operational efficiency</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><br>Educational Background: Bachelor s degree in Engineering or Supply Chain Management.<br>Years of Experience: +3 years of experience in Strategic Sourcing, Procurement, or Material Planning within a manufacturing environment.<br>Language: Fluent in English (both written and spoken) with excellent professional communication and reporting skills.<br>Excel Skills: Excellent command of MS Excel (advanced formulas, data analysis, and tracking tools are mandatory).<br>Systems: SAP experience is highly preferred (Nice-to-have).<br>MRP Knowledge: Strong understanding of Material Requirements Planning (MRP) logic and inventory control.

<p>Maintain accurate supplier and article master data while supporting supplier integration initiatives including localization, consignment agreements, logistics agreements, and delivery performance evaluation Check Material Requirements Planning (MRP) results and process supplier orders while tracking deliveries, identifying bottlenecks, and escalating shortage risks Ensure optimum stock levels for raw materials, taking proactive measures to avoid and reduce excess inventory and obsolete stock Support technical changes by coordinating the ordering and timely delivery of new components Develop and maintain regular contact with suppliers, conducting regular reviews of supplier delivery performance and fostering strong business relationships Support stock-take and cycle counting processes in the plant to maintain inventory accuracy Identify and escalate supply chain risks and opportunities for continuous improvement in supplier performance and operational efficiency</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2> <p>Educational Background: Bachelor s degree in Engineering or Supply Chain Management.</p> <p>Years of Experience: +3 years of experience in Strategic Sourcing, Procurement, or Material Planning within a manufacturing environment.</p> <p>Language: Fluent in English (both written and spoken) with excellent professional communication and reporting skills.</p> <p>Excel Skills: Excellent command of MS Excel (advanced formulas, data analysis, and tracking tools are mandatory).</p> <p>Systems: SAP experience is highly preferred (Nice-to-have).</p> <p>MRP Knowledge: Strong understanding of Material Requirements Planning (MRP) logic and inventory control.</p>

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join<br><br>Job Description<br><br>About the role:<br><br>As a Sr. Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>Bachelor's degree is a must. Customer service experience is a plus.<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join<br><br>Job Description<br><br>About the role:<br><br>As a Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>Bachelor's degree is a must. Customer service experience is a plus.<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Role Purpose:<br>The IT Quality Assurance Manager will be responsible for identifying gaps across IT and IT -related business processes within the bank, driving process enhancements, and ensuring alignment with IT governance standards, regulatory expectations, and internal control requirements. This role will focus on improving process efficiency, control effectiveness, ownership clarify, documentation quality, and performance measurement across key IT Processes, including incident, problem, change, vendor, demand, project delivery, business analysis, service transition and testing governance processes.<br>The role will work closely with IT Quality, PMO, Governance, IT Risk, Development, Operations, and other Process Owners to define improvement actions, establish KPIs, / KRIs, monitor progress, and support continual improvement across IT.<br>Key Responsibilities:<br>Process Gap Analysis: Assess current IT and IT-related business processes, identify inefficiencies, bottlenecks, unclear ownership, missing controls, documentation gaps, and recurring process issue and propose relevant improvements. Process Enhancement: Design and implement optimized workflows, process maps, RACI matrices, Control points escalation paths, templates, and standard operating procedures across incident, problem, change, vendor, demand, project, service transition, testing governance and business analysis management. Governance Alignment: Ensure all processes improvements adhere to IT governance frameworks, internal policies, and regulatory requirements, audit expectations, and relevant best practices such as ITIL, COBIT, ISO 20K, ISO 27k, PMI, and Agile. Project & PMO Process Engagement: Actively participate in demand and project delivery improvement initiatives, ensuring process improvements are embedded in PMO-governed delivery lifecycle stages, including demand intake, prioritization, project initiation, delivery governance, change control, testing readiness, service transition, and post-implementation review. Testing Process Improvement: Support improvement of testing-related processes, templates, entry/exit criteria, defect management workflow, UAT process, and testing governance in coordination with the IT Testing Control Manager, without owning testing execution, test approval, or testing sign-off. Stakeholder Collaboration: Work closely with IT Quality, Governance, PMO, IT Risk, Development, Operations, Testing, Vendor Management, and business stakeholders to align process improvements with organizational goals and operational priorities. Continuous Improvement: Establish and maintain a continual improvement register, define KPIs/KRIs, track improvement actions, monitor process effectiveness, and drive ongoing enhancements based on data, lessons learned, audit observations, incidents, and stakeholder feedback. Dashboarding & Reporting: Develop process improvement dashboards and management reports covering process health, improvement progress, overdue actions, recurring gaps, KPI/KRI trends, and benefits realization.<br>Required Skills & Competencies:<br>Strong background in IT process management, IT quality, governance, and continual improvement. Experience with incident, problem, change, vendor, demand, project delivery, testing governance, and business analysis management frameworks. Solid knowledge of project management methodologies (e.g., PMI, Agile, stage-gate governance, and project delivery lifecycle controls). Analytical mindset with ability to identify process gaps, control weaknesses, recurring issues, root causes, and improvement opportunities. Strong capability in designing process maps, RACIs, workflows, SOPs, KPIs, KRIs, dashboards, and improvement action plans. Excellent communication, facilitation, stakeholder management, and change management skills. Ability to work across multiple IT and business teams and drive organizational change. Strong follow-up discipline with the ability to track actions, challenge delays, and escalate blocked improvements when required.<br>Qualifications:<br>Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or related field (Master’s preferred). Professional certifications such as ITIL, PMP, or COBIT, Lean Six Sigma, ISO 20000, ISO 27001, or Business Process Management are highly desirable. Minimum 7–10 years of experience in IT governance, IT quality, IT service management, PMO governance, process improvement, or operational excellence roles. Banking or financial services experience is strongly preferred. Practical experience in process mapping, gap analysis, root cause analysis, dashboarding, KPI/KRI definition, and continual improvement tracking.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>Facilities Management &amp; Operations</strong></p><br><ul><li><p>Lead day-to-day FM operations across InstaShop locations — covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving.</p><br></li><li><p>Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet.</p><br></li><li><p>Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.</p><br></li><li><p>Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution.</p><br></li><li><p>Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements.</p><br></li></ul><p><strong>Contract &amp; Vendor Management</strong></p><br><ul><li><p>Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services).</p><br></li><li><p>Liaise with maintenance contractors and suppliers for office consumables across all sites.</p><br></li><li><p>Establish and maintain vendor files; verify accuracy of submitted documentation.</p><br></li><li><p>Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works.</p><br></li></ul><p><strong>Service Quality &amp; Compliance</strong></p><br><ul><li><p>Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs.</p><br></li><li><p>Respond to and resolve help desk tickets raised through the Facilities department.</p><br></li></ul><p><strong>Asset &amp; Procurement Management</strong></p><br><ul><li><p>Manage the procurement process ensuring timely purchasing and accurate financial documentation.</p><br></li><li><p>Coordinate the internal and external movement of all company assets.</p><br></li></ul><p><strong>Workplace Projects, Events &amp; People Experience</strong></p><br><ul><li><p>Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community.</p><br></li><li><p>Drive people experience initiatives that foster belonging, connection, and community across all locations.</p><br></li><li><p>Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.</p><br></li><li><p>Minimum 1&nbsp;years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment.</p><br></li><li><p>Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Proficiency in MS Office and facilities management tools/systems.</p><br></li><li><p>Strong contract negotiation, vendor management, and organizational skills.</p><br></li><li><p>Ability to multitask and manage multiple stakeholders across locations effectively.</p><br></li><li><p>Excellent communication skills in both English and Arabic.</p><br></li></ul><br><br> </div>

<p><strong>Working model: </strong>Hybrid with 2 days working from Luxoft Office in Cairo.</p><p><br></p><p><strong>Employment: </strong>official full-time employment through a DXC Legal Entity.</p><p><br></p><p><strong>Why Luxoft?</strong></p><p><br></p><p>We offer a comprehensive benefits package to support your health, wellbeing, and financial security:</p><ul><li>Comprehensive MetLife health insurance from day one (including dependents, maternity, dental &amp; optical).</li><li>Paid annual leave: 21–30 working days (based on tenure/age).</li><li>Sick leave: 10 days per year.</li><li>16 public holidays annually.</li><li>Reduced working hours during Ramadan.</li></ul><p><br></p><p><strong>About the project:</strong></p><p><br></p><p>Implementation Temenos Transact core banking platform to support the Bank’s strategic transformation objectives and operational requirements. The initiative will deliver an integrated, scalable, and future-ready solution that enhances operational efficiency, strengthens financial and regulatory capabilities, improves data management and reporting, and provides a solid foundation for sustainable business growth and ongoing modernization.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>The Temenos Integration Lead / Development Lead is responsible for the technical design, development, and delivery of integrations and custom components across the Temenos Transact solution. The role provides technical leadership, governs development standards, coordinates development activities, and ensures that technical deliverables are secure, scalable, supportable, and aligned with the overall solution architecture.</li><li>Lead the technical design and delivery of integrations and custom developments across the Temenos Transact solution.</li><li>Define integration and development standards, design principles, delivery processes, and technical governance.</li><li>Translate functional and integration requirements into technical specifications and implementation designs.</li><li>Coordinate the development of interfaces between Temenos Transact and external systems, including channels, payment platforms, reporting solutions, and enterprise applications.</li><li>Lead and coordinate the development team, allocate activities, monitor progress, and ensure timely delivery of technical components.</li><li>Review technical designs, source code, configuration, and deployment artefacts to ensure quality and compliance with agreed standards.</li><li>Oversee the development of APIs, services, interfaces, enquiries, reports, routines, and other Temenos extensions.</li><li>Manage technical dependencies, risks, issues, defects, and required remediation activities.</li><li>Coordinate integration, system, performance, and regression testing, including the resolution of technical defects.</li><li>Support environment management, release planning, deployment, cutover, and production stabilization.</li><li>Ensure appropriate technical documentation, knowledge transfer, and handover to support teams.</li></ul><p><br></p><p><strong>Skills:</strong></p><ul><li>Extensive experience of 10 years in Temenos Transact integration and development.</li><li>Strong knowledge of Temenos technical architecture, data structures, services, and development frameworks.</li></ul><p><strong>Hands-on experience with:</strong></p><ul><li>TAFJ and Java</li><li>Temenos Integration Framework</li><li>Temenos APIs and web services</li><li>OFS and message-based integrations</li><li>Version routines, enquiries, reports, and local developments</li><li>Experience designing and implementing REST, SOAP, file-based, batch, and event-driven integrations.</li><li>Strong understanding of integration patterns, interface security, error handling, monitoring, and reconciliation.</li><li>Experience with middleware, API management, messaging, and enterprise service integration platforms.</li><li>Knowledge of source control, build management, automated deployment, and release management practices.</li><li>Experience leading technical teams and coordinating delivery across multiple workstreams and vendors.</li><li>Strong troubleshooting, code review, defect analysis, and performance optimization skills.</li><li>Experience supporting system integration testing, user acceptance testing, cutover, go-live, and production stabilization.</li><li>Strong communication, stakeholder management, technical documentation, and team leadership skills.</li></ul><p><br></p><p><br></p><p><br></p><p><strong>Languages:</strong></p><ul><li>English: B2 Upper-Intermediate</li></ul><p><br></p><p><em>Luxoft is committed to fostering a diverse and inclusive workplace.</em></p><p><em>We show fairness to all throughout our talent acquisition and management process.</em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The Learning &amp; Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br></p><p><b>What You Will Do:</b></p><p>Learning Planning &amp; SLA Delivery</p><ul><li>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>Achieve stakeholder alignment across Store Management, HRBP, Regional L&amp;D.</li></ul><p>Training Deployment &amp; Coordination</p><ul><li>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</li><li>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>Maintain an active pool of facilitators and buddies.</li></ul><p>Learning Experience &amp; Engagement</p><ul><li>Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</li></ul><p>Monitoring, Reporting &amp; Quality Assurance</p><ul><li>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</li></ul><p>Stakeholder Partnership</p><ul><li>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&amp;D.</li><li>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>Ensure manager satisfaction and successful learning enablement during key people cycles.</li></ul><p>Continuous Improvement &amp; Regional &amp; Retail Division Contribution</p><ul><li>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>Participate actively in regional learning initiatives and ensure effective communication of best practices.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li><li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li><li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li><li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning &amp; Development, Business, or a related field.</li><li>1-3 years of experience in Learning &amp; Development, HR, or a people support role, preferably within a retail or operational environment.</li><li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li><li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li></ul><p><br></p></div>

<p><strong>Role Objectives:</strong></p><p><span>At Connect Money, we build the embedded finance platform that lets businesses launch their own financial services — cards, payments, lending — inside the digital channels and partner ecosystems their customers already use. As a Product Designer, you'll own design from discovery through delivery across two surfaces: the channels our clients and their customers use, and the managed-services applications their internal teams work in. You'll run the research, build the prototypes, define what success looks like for each feature and track it, and keep the experience coherent as the platform grows.</span></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Design Strategy &amp; Discovery</strong></p><ul><li>Lead discovery — user research, journey mapping, and problem framing — across engagement channels and managed services applications.</li><li>Identify reusable, platform-fit design patterns over bespoke, client-specific solutions.</li><li>Facilitate discovery workshops with clients and stakeholders to align on journeys and success criteria. </li></ul><p><strong>Prototyping &amp; Design Delivery</strong></p><ul><li>Build wireframes, user flows, and interactive prototypes to validate solutions before build commitment.</li><li>Maintain a shared design system and component library across channels and managed services applications.</li><li>Run usability testing and iterate designs based on user and client feedback.</li></ul><p><strong>Design-Centered Agile Delivery</strong></p><ul><li>Own and prioritize a design-centered backlog — research findings, usability fixes, and design debt — alongside feature work.</li><li>Run and participate in sprint ceremonies — refinement, planning, and review — representing the design perspective. </li><li>Own design QA, validating delivered work against design specifications before release.</li></ul><p><strong>Success Metrics &amp; Validation</strong></p><ul><li>Define feature-level success metrics — usability, adoption, task completion, satisfaction — before development begins.</li><li>Track metrics post-launch and translate findings into backlog priorities. </li></ul><p><strong>Business &amp; Stakeholder Collaboration</strong></p><ul><li>Present prototypes, journeys, and design rationale to clients and internal stakeholders. </li><li>Support pre-sales and project initiation through rapid prototyping and solutioning. </li></ul><p><strong>Documentation &amp; Lifecycle Management </strong></p><ul><li>Maintain design specifications, redlines, and the design system for engineering handoff. </li><li>Ensure accessibility and consistency standards across all channels and applications.</li></ul><p><br></p><p><strong>Required Education, Knowledge, And Skills:</strong></p><ul><li>Bachelor's degree in Design, Engineering, Technology, Digital Media or a related discipline </li><li>5+ years as a Product Designer or UX/UI Designer, owning discovery-to-delivery design lifecycles.</li><li>Proven experience designing across multiple engagement channels — web, mobile, conversational/WhatsApp, webview, and agent or back-office applications — within one platform.</li><li>Strong portfolio demonstrating end-to-end process: discovery, prototyping, usability testing, and delivery.</li><li>Experience running or contributing to Agile sprints from a design perspective.</li><li>Proficiency in prototyping and design system tooling (Figma, Sketch, or Adobe XD), collaboration tools (FigJam, Miro), and validation tools (Maze, UserTesting, Hotjar).</li><li>Experience defining and tracking usability and adoption metrics using analytics tools (Mixpanel, Amplitude, Google Analytics).</li><li>Experience with Agile and backlog tooling such as Jira and Confluence, or equivalent.</li><li>Preferred - Experience designing for FinTech, Banking, Embedded Finance, Digital Payments, Cards, Wallets, or Financial Services. • Preferred - Experience designing conversational and channel-constrained interfaces (WhatsApp Business, IVR, USSD) alongside web and mobile UI.</li><li>Preferred - Experience designing managed services or back-office applications — agent tools, admin consoles, and operational dashboards.</li><li>Preferred - Familiarity with accessibility standards (WCAG).</li><li>Preferred having certification in UX/Design such as NN/g UX Certification or Google UX Design Certificate, or equivalent.</li></ul>

<p><strong>Tendering &amp; Procurement Engineer</strong></p><p><strong>Department:</strong> Commercial Department<br><strong>Reports To:</strong> Commercial Manager<br><strong>Location:</strong> Head Office / Project Sites as required</p><p><strong>Job Purpose</strong></p><p>The Tendering &amp; Procurement Engineer is responsible for supporting the company’s tendering and procurement activities from the bidding stage through project execution.</p><p>The role includes quantity review, RFQs, supplier and subcontractor sourcing, technical and commercial comparisons, cost analysis, procurement negotiations, purchase orders, and coordination with the Technical Office and Project Teams to ensure materials and subcontracted works are procured at the required quality, cost, and delivery schedule.</p><p><strong>Key Responsibilities</strong></p><p><strong>Tendering</strong></p><ul><li><p>Review tender documents, BOQs, specifications, drawings, and contractual requirements.</p></li><li><p>Study project scope and identify required materials, subcontracting packages, and major cost items.</p></li><li><p>Prepare and issue RFQs to suppliers and subcontractors.</p></li><li><p>Obtain and analyze supplier and subcontractor quotations.</p></li><li><p>Prepare technical and commercial comparison sheets.</p></li><li><p>Coordinate with the Technical Office regarding technical compliance, specifications, and approved alternatives.</p></li><li><p>Assist in preparing project cost estimates and tender pricing.</p></li><li><p>Develop market rates for materials, equipment, and subcontracted works.</p></li><li><p>Identify potential cost-saving alternatives and value-engineering opportunities.</p></li><li><p>Maintain an updated database of suppliers, subcontractors, and market prices.</p></li><li><p>Clarify quotation exclusions, commercial conditions, delivery periods, payment terms, and warranties.</p></li><li><p>Support the Commercial Manager in final tender reviews before submission.</p></li><li><p>Maintain complete tender records and quotation documentation.</p></li></ul><p><strong>Procurement</strong></p><ul><li><p>Review project procurement requirements based on the approved BOQ, drawings, specifications, and project schedule.</p></li><li><p>Prepare procurement packages in coordination with the Project Manager and Technical Office.</p></li><li><p>Issue RFQs and obtain competitive quotations from approved suppliers and subcontractors.</p></li><li><p>Prepare technical and commercial comparison sheets.</p></li><li><p>Negotiate prices, payment terms, delivery schedules, warranties, and commercial conditions.</p></li><li><p>Submit supplier/subcontractor recommendations for approval.</p></li><li><p>Prepare purchase orders and subcontract agreements in accordance with company procedures.</p></li><li><p>Coordinate material submittals and technical approvals with the Technical Office.</p></li><li><p>Follow up suppliers and subcontractors to ensure timely delivery.</p></li><li><p>Monitor procurement schedules against project requirements.</p></li><li><p>Coordinate with project teams regarding quantities, delivery priorities, and site requirements.</p></li><li><p>Identify potential procurement delays and propose alternative suppliers or mitigation measures.</p></li><li><p>Monitor price fluctuations and advise management of major market changes.</p></li><li><p>Ensure purchases remain within approved project budgets.</p></li><li><p>Coordinate with Finance regarding payment terms, advances, guarantees, and supplier payments.</p></li><li><p>Maintain procurement records, quotation comparisons, purchase orders, contracts, and supplier evaluations.</p></li></ul><p><strong>Commercial Responsibilities</strong></p><ul><li><p>Compare procurement cost against project budget and tender allowances.</p></li><li><p>Highlight procurement savings or potential cost overruns.</p></li><li><p>Assist in maintaining project procurement cost reports.</p></li><li><p>Support Commercial and Cost Control teams with updated committed-cost information.</p></li><li><p>Ensure that procurement decisions protect the company’s project margins.</p></li><li><p>Maintain confidentiality of company tender prices, supplier quotations, project budgets, and commercial information.</p></li></ul><p><strong>Coordination</strong></p><p>The Tendering &amp; Procurement Engineer will work closely with:</p><ul><li><p>Commercial Manager</p></li><li><p>Technical Office Department</p></li><li><p>Project Managers</p></li><li><p>Construction Managers</p></li><li><p>Planning / Project Controls</p></li><li><p>Cost Control</p></li><li><p>Finance Department</p></li><li><p>Site Engineers</p></li><li><p>Suppliers and subcontractors</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree in Civil, Architectural engineering</p></li></ul><ul><li><p>Experience in construction tendering and/or procurement is preferred.</p></li><li><p>Strong understanding of BOQs, specifications, drawings, and construction materials.</p></li><li><p>Good knowledge of the Egyptian construction market, suppliers, and subcontractors.</p></li><li><p>Strong negotiation and commercial-analysis skills.</p></li><li><p>Good knowledge of Excel and Microsoft Office.</p></li><li><p>Experience preparing comparison sheets and RFQs.</p></li><li><p>Good communication and coordination skills.</p></li><li><p>Strong attention to detail and documentation.</p></li></ul><p></p><p></p>

<p><strong>About ITGOALS</strong></p><p>ITGoals is a technology and software delivery company supporting enterprise organizations through software engineering, integration, data, digital transformation, and specialized technology services. We work on complex enterprise environments where quality, scalability, security, and reliable delivery are critical. Our teams collaborate across technical and business functions to build and support solutions designed for real operational impact.</p><p><strong>Job Title</strong></p><p>ETL Developer</p><p><strong>Location</strong></p><p>Remote / flexible; global delivery model with potential on-site requirements as needed</p><p><strong>Overview</strong></p><p>ITGoals is seeking a results-driven ETL Developer with 1-3 years of professional experience to join our technology delivery team. The ETL Developer will be responsible for developing, maintaining, and supporting data integration and transformation processes across enterprise systems. The role involves working with multiple data sources, building reliable ETL pipelines, transforming and validating data, troubleshooting data issues, and supporting data warehouse and reporting requirements. The ideal candidate will have strong SQL fundamentals, practical ETL experience, and a solid understanding of data integration concepts.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain ETL processes for extracting, transforming, and loading data across different systems.</p></li><li><p>Build and support reliable data pipelines based on business and technical requirements.</p></li><li><p>Develop complex SQL queries, stored procedures, views, and data transformation logic.</p></li><li><p>Integrate data from relational databases, files, APIs, and other enterprise data sources.</p></li><li><p>Perform data validation, reconciliation, cleansing, and quality checks.</p></li><li><p>Monitor ETL jobs and investigate failed or incomplete data loads.</p></li><li><p>Troubleshoot performance, data integrity, and transformation issues.</p></li><li><p>Support data warehouse, reporting, analytics, and downstream application requirements.</p></li><li><p>Optimize ETL processes and SQL queries for performance and scalability.</p></li><li><p>Maintain technical documentation covering data flows, mappings, transformations, and dependencies.</p></li><li><p>Work closely with data engineers, developers, analysts, and business teams.</p></li><li><p>Participate in testing, deployment, production support, and issue resolution.</p></li><li><p>Follow development, version-control, and change-management standards</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Experience and Skills</strong></p><ul><li><p>1-3 years of professional experience in ETL development, data integration, or data engineering.</p></li><li><p>Hands-on experience building and supporting ETL processes.</p></li><li><p>Strong working knowledge of SQL.</p></li><li><p>Experience working with relational databases.</p></li><li><p>Understanding of data transformation, mapping, validation, and reconciliation.</p></li><li><p>Experience troubleshooting data and ETL processing issues.</p></li><li><p>Understanding of data warehousing and database concepts.</p></li></ul><p><strong>Nice to Have</strong></p><ul><li><p>Experience with ETL technologies such as SSIS, Informatica, Talend, Azure Data Factory, or similar platforms.</p></li><li><p>Experience with SQL Server, Oracle, PostgreSQL, or other enterprise databases.</p></li><li><p>Basic knowledge of Python for data processing or automation.</p></li><li><p>Experience with APIs and different data formats such as JSON, XML, CSV, and flat files.</p></li><li><p>Understanding of dimensional modeling, data marts, or enterprise data warehouses.</p></li><li><p>Experience with Git, Azure DevOps, or similar development tools.</p></li><li><p>Exposure to cloud-based data platforms.</p></li><li><p>Experience supporting production data pipelines.</p></li></ul><p><strong>BANKING / FINTECH ADVANTAGE</strong></p><p>Experience within banking, fintech, payments, financial services, or other regulated enterprise environments is a strong advantage.</p><p><strong>Candidate Profile</strong></p><ul><li><p>Has strong technical fundamentals and attention to data accuracy.</p></li><li><p>Can investigate issues rather than only execute predefined tasks.</p></li><li><p>Understands the importance of data quality and reliability.</p></li><li><p>Can work effectively with both technical and business stakeholders.</p></li><li><p>Is comfortable working within structured enterprise delivery environments.</p></li><li><p>Is interested in developing deeper expertise across data engineering and enterprise data platforms</p></li></ul><p></p>

<p>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.</p><p>Job purpose: We are seeking a highly skilled and proactive Scrum Master to guide and support multiple Agile teams in delivering business-critical software solutions. In this role, you will act as a servant leader and Agile coach, enabling high-performing teams to deliver consistently and predictably. You will work in a global Scrum-of-Scrums framework, collaborating with other Scrum Masters to coordinate dependencies, align delivery objectives, and improve cross-team practices. This role requires close partnership with Product Owners, Developers, QA Analysts, and Release Managers to ensure alignment, transparency, and customer-focused delivery.</p><p>Job Responsibilities: As part of the Agile Delivery job family, the Scrum Master fosters the adoption and maturity of Agile practices across teams. You will lead by example in promoting a culture of trust, collaboration, and continuous improvement while ensuring that Agile values and principles are upheld. You will work in tandem with cross-functional partners to drive iteration planning, remove blockers, and track performance against key delivery metrics.</p><p>Additional Job Description Key Responsibilities:</p><ul><li>Facilitate Agile ceremonies for multiple Scrum teams, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Coach teams on Agile frameworks, particularly Scrum and SAFe, to strengthen team delivery and maturity.</li><li>Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with business goals.</li><li>Collaborate with Developers, QA Analysts, and Release Managers to manage scope, velocity, and team commitments.</li><li>Actively participate in a Scrum-of-Scrums, coordinating with other Scrum Masters to manage inter-team dependencies and alignment.</li><li>Remove impediments that impact team progress and escalate issues when appropriate.</li><li>Track team metrics such as velocity, burndown charts, and cycle time, and use data to drive continuous improvement.</li><li>Support organizational Agile transformation initiatives and help promote Agile values across the enterprise.</li><li>Guide teams in implementing DevOps and CI/CD practices where applicable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: 4 year college degree related to Computer Science, Information Technology, Software Engineering, Business Administration, Project Management or similar work experience in similar environment.</p><p>Knowledge and Experience:</p><ul><li>3 5 years of experience as a Scrum Master with demonstrated success in leading multiple Agile teams.</li><li>Practical experience in Scaled Agile environments (e.g., SAFe, LeSS, or Nexus), particularly within a Scrum-of-Scrums context.</li><li>Proven ability to build strong relationships with Product Owners, Developers, and other cross-functional stakeholders.</li><li>Deep understanding of Agile metrics and how to apply them to optimize team performance.</li><li>Expertise with Agile tools such as Jira (Server), Confluence, or similar platforms.</li><li>Strong communication, facilitation, and conflict resolution skills.</li><li>Certified Scrum Master (CSM, PSM) required; SAFe Scrum Master or Advanced Scrum Master certification preferred.</li></ul>

<p>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.</p><p>Job purpose: We are seeking a highly skilled and proactive Scrum Master to guide and support multiple Agile teams in delivering business-critical software solutions. In this role, you will act as a servant leader and Agile coach, enabling high-performing teams to deliver consistently and predictably. You will work in a global Scrum-of-Scrums framework, collaborating with other Scrum Masters to coordinate dependencies, align delivery objectives, and improve cross-team practices. This role requires close partnership with Product Owners, Developers, QA Analysts, and Release Managers to ensure alignment, transparency, and customer-focused delivery.</p><p>Job Responsibilities: As part of the Agile Delivery job family, the Scrum Master fosters the adoption and maturity of Agile practices across teams. You will lead by example in promoting a culture of trust, collaboration, and continuous improvement while ensuring that Agile values and principles are upheld. You will work in tandem with cross-functional partners to drive iteration planning, remove blockers, and track performance against key delivery metrics.</p><p>Additional Job Description Key Responsibilities:</p><ul><li>Facilitate Agile ceremonies for multiple Scrum teams, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Coach teams on Agile frameworks, particularly Scrum and SAFe, to strengthen team delivery and maturity.</li><li>Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with business goals.</li><li>Collaborate with Developers, QA Analysts, and Release Managers to manage scope, velocity, and team commitments.</li><li>Actively participate in a Scrum-of-Scrums, coordinating with other Scrum Masters to manage inter-team dependencies and alignment.</li><li>Remove impediments that impact team progress and escalate issues when appropriate.</li><li>Track team metrics such as velocity, burndown charts, and cycle time, and use data to drive continuous improvement.</li><li>Support organizational Agile transformation initiatives and help promote Agile values across the enterprise.</li><li>Guide teams in implementing DevOps and CI/CD practices where applicable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: 4 year college degree related to Computer Science, Information Technology, Software Engineering, Business Administration, Project Management or similar work experience in similar environment.</p><p>Knowledge and Experience:</p><ul><li>3 5 years of experience as a Scrum Master with demonstrated success in leading multiple Agile teams.</li><li>Practical experience in Scaled Agile environments (e.g., SAFe, LeSS, or Nexus), particularly within a Scrum-of-Scrums context.</li><li>Proven ability to build strong relationships with Product Owners, Developers, and other cross-functional stakeholders.</li><li>Deep understanding of Agile metrics and how to apply them to optimize team performance.</li><li>Expertise with Agile tools such as Jira (Server), Confluence, or similar platforms.</li><li>Strong communication, facilitation, and conflict resolution skills.</li><li>Certified Scrum Master (CSM, PSM) required; SAFe Scrum Master or Advanced Scrum Master certification preferred.</li></ul>

<p>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.</p><p>Job purpose: We are seeking a highly skilled and proactive Scrum Master to guide and support multiple Agile teams in delivering business-critical software solutions. In this role, you will act as a servant leader and Agile coach, enabling high-performing teams to deliver consistently and predictably. You will work in a global Scrum-of-Scrums framework, collaborating with other Scrum Masters to coordinate dependencies, align delivery objectives, and improve cross-team practices. This role requires close partnership with Product Owners, Developers, QA Analysts, and Release Managers to ensure alignment, transparency, and customer-focused delivery.</p><p>Job Responsibilities: As part of the Agile Delivery job family, the Scrum Master fosters the adoption and maturity of Agile practices across teams. You will lead by example in promoting a culture of trust, collaboration, and continuous improvement while ensuring that Agile values and principles are upheld. You will work in tandem with cross-functional partners to drive iteration planning, remove blockers, and track performance against key delivery metrics.</p><p>Additional Job Description Key Responsibilities:</p><ul><li>Facilitate Agile ceremonies for multiple Scrum teams, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Coach teams on Agile frameworks, particularly Scrum and SAFe, to strengthen team delivery and maturity.</li><li>Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with business goals.</li><li>Collaborate with Developers, QA Analysts, and Release Managers to manage scope, velocity, and team commitments.</li><li>Actively participate in a Scrum-of-Scrums, coordinating with other Scrum Masters to manage inter-team dependencies and alignment.</li><li>Remove impediments that impact team progress and escalate issues when appropriate.</li><li>Track team metrics such as velocity, burndown charts, and cycle time, and use data to drive continuous improvement.</li><li>Support organizational Agile transformation initiatives and help promote Agile values across the enterprise.</li><li>Guide teams in implementing DevOps and CI/CD practices where applicable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: 4 year college degree related to Computer Science, Information Technology, Software Engineering, Business Administration, Project Management or similar work experience in similar environment.</p><p>Knowledge and Experience:</p><ul><li>3 5 years of experience as a Scrum Master with demonstrated success in leading multiple Agile teams.</li><li>Practical experience in Scaled Agile environments (e.g., SAFe, LeSS, or Nexus), particularly within a Scrum-of-Scrums context.</li><li>Proven ability to build strong relationships with Product Owners, Developers, and other cross-functional stakeholders.</li><li>Deep understanding of Agile metrics and how to apply them to optimize team performance.</li><li>Expertise with Agile tools such as Jira (Server), Confluence, or similar platforms.</li><li>Strong communication, facilitation, and conflict resolution skills.</li><li>Certified Scrum Master (CSM, PSM) required; SAFe Scrum Master or Advanced Scrum Master certification preferred.</li></ul>