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<h2 class="h5">Job description</h2>
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Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Sr. Coordinator Marketing you will be responsible for promoting the company's services through marketing campaigns. This role involves researching, analyzing, & developing marketing strategies & campaigns to increase sales, while supporting content management. You must be able to collaborate with various departments to ensure that all marketing efforts are aligned with the company's overall goals and objectives.</p><br><ul><li>Developing and implementing marketing strategies that align with the company's goals and objectives</li><li>Conducting market research and analyzing data to identify trends and opportunities</li><li>Creating and managing marketing campaigns across various channels, including social media, CRM and print</li><li>Writing and producing visual content for various marketing materials, including social media captions and stories, content and push notifications</li><li>Collaborating with other departments, such as commercials and campaigns to ensure that marketing efforts are aligned with overall business goals</li><li>Tracking and analyzing the performance of marketing campaigns and producing actionable insights and recommendations</li><li>Staying up-to-date with industry trends and developments, and incorporating them into marketing strategies and content</li><li>Handle social media boosting and paid advertising across platforms like Facebook, Instagram and TikTok.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field</li><li>Minimum 1+ years experience in marketing with proven work experience in social media management/marketing</li><li>Experience with paid social media campaigns</li><li>Fluency in English & Arabic both written & verbal; articulate, with excellent communication and content writing skills</li><li>Proficiency with Microsoft Office for producing reports & presentations</li></ul><br><br> </div>
About the Role We are looking for a hands-on Engineering Lead to establish and lead a lean senior engineering team in Cairo.<br>The role combines technical leadership with active engineering delivery. You will be responsible for architecture, code quality, cloud infrastructure review, QA governance, deployment standards and production reliability.<br>You will audit existing applications, repositories and cloud environments, identify risks, establish engineering standards and provide technical leadership across web, backend and mobile platforms. The successful candidate must be comfortable reviewing the work of other engineers while also contributing directly to architecture and development.<br>Key Responsibilities Architecture and Technical Governance Own and document application and platform architecture Review architecture decisions across frontend, backend and mobile systems Audit existing applications, repositories and technical documentation Identify technical debt, security risks and scalability concerns Establish coding, documentation and review standards Create technical plans that balance quality, speed and commercial priorities Minimise points of failure across systems and team knowledge Code Review and Engineering Quality Review pull requests and critical code changes Establish code-review requirements and quality gates Audit external, contractor or legacy development work Identify maintainability, performance and security issues Mentor senior engineers and improve shared engineering practices Contribute hands-on code where required Cloud and Infrastructure Review and improve AWS and Azure environments Assess cloud architecture, permissions and security Review infrastructure-as-code and deployment configuration Establish appropriate development, staging and production environments Improve monitoring, logging, alerting and observability Review backup, recovery and rollback processes Support cloud cost and resource optimisation QA and Release Governance Establish testing strategies across frontend, backend and mobile applications Define expectations for unit, integration and end-to-end testing Review release readiness and production risk Establish deployment checklists and approval processes Improve defect management and root-cause analysis Support production issue investigation and resolution Dev Ops and CI/CDReview and improve CI/CD pipelines Establish secure and reliable deployment workflows Improve automated testing and code-quality checks Support mobile deployment and release processes Ensure engineering systems are documented and maintainable Leadership and Delivery Lead technical planning and estimation Allocate engineering ownership Coordinate with international project, design and product teams Support recruitment and assessment of engineering candidates Provide clear technical updates to non-technical stakeholders Balance delivery deadlines with platform stability and long-term quality Required Experience At least eight years’ software engineering experience At least two years in a technical leadership or lead engineering role Strong Type Script and Java Script experience Strong experience with React, Next.js, Node.js and backend frameworks Strong understanding of API architecture and integrations Practical AWS or Azure experience Experience reviewing cloud infrastructure and CI/CD pipelines Strong code-review and code-auditing capability Experience establishing QA and automated testing standards Experience supporting production applications Strong understanding of security, authentication and session management Professional English communication Preferred Experience Experience with Nest JSExperience with Strapi Experience with React Native, Expo or Capacitor Experience with AWS Cognito Experience supporting white-label platforms Experience with infrastructure as code Experience across both AWS and Azure Experience working with Australian or international teams Agency, consultancy or multi-client delivery experience What We Are Looking For A hands-on leader, not a purely managerial engineering lead Strong technical judgement The ability to challenge weak architecture or poor-quality development Confidence auditing unfamiliar systems Clear and respectful communication High accountability for production quality Pragmatic decision-making A willingness to mentor while maintaining strong standards Success in the First 90 Days The successful candidate will have:Completed an audit of existing applications and cloud environments Identified priority technical, security and delivery risks Documented the target platform architecture Established pull-request, code-review and testing standards Improved CI/CD and deployment governance Defined platform ownership across the team Created a prioritised technical improvement roadmap Supported the successful recruitment and onboarding of both senior engineers
We’re Hiring: Commercial & Operations Director<br>????Sheraton elmatar, Cairo, Egypt | Full-Time | On-Site<br>Signature Digital Marketing Agency is looking for an experienced Commercial & Operations Director to drive commercial growth, oversee agency operations, and report directly to the CEO.<br>This is a senior leadership position for someone who understands how a fast-paced 360° marketing agency operates — commercially, strategically, and operationally.<br>The ideal candidate will take ownership of the agency’s commercial performance, client lifecycle, team performance, and overall operational efficiency — from the moment a lead enters the pipeline until the client is successfully retained and renewed.<br>Key Responsibilities<br>Commercial Growth & Revenue• Own and drive the agency’s overall revenue performance.• Lead and manage the full sales cycle, pipeline, forecasting, and Business Development team.• Develop and negotiate proposals, quotations, pricing, scopes of work, and commercial terms.• Oversee client contracts and ensure clear scope, deliverables, timelines, and payment terms.• Improve collections and reduce delays in client payments.<br>Client Management & Retention• Oversee the full client lifecycle from onboarding and kickoff through delivery, satisfaction, renewal, and retention.• Participate in strategic and high-level client meetings when required.• Reduce client escalations, improve satisfaction, and increase retention.• Identify opportunities to grow existing accounts and strengthen long-term client relationships.<br>Agency Operations & Delivery• Oversee the agency’s end-to-end workflow across Account Management, Creative, Art, Performance Marketing, and Web Development.• Ensure smooth execution from kickoff → briefing → task creation → creative/production → approvals → delivery.• Monitor deadlines, bottlenecks, workload, and delivery quality and intervene when necessary.• Ensure teams and department heads are accountable for their KPIs, deadlines, and deliverables.• Continuously improve processes to create a more efficient and scalable agency operation.<br>Leadership & Team Performance• Directly oversee the agency’s department heads, including Account Director, Business Development, Creative Head, Art Director, and other functional leads.• Establish and monitor departmental and individual KPIs.• Conduct regular performance reviews with department heads.• Identify performance gaps and recommend corrective actions.• Assess resource requirements and recommend hiring, restructuring, or additional resources when necessary.• Build stronger accountability and collaboration across departments.<br>Marketing & Strategic Oversight• Have a strong understanding of marketing strategy, creative strategy, content, performance marketing, and digital campaigns.• Be capable of reviewing and challenging strategies, campaigns, and creative direction when necessary.• Understand Meta Ads, Google Ads, digital performance metrics, funnels, and key marketing KPIs.• Support strategy development for key clients when required.• Ensure commercial promises are aligned with what the agency can realistically deliver.<br>Reporting & Management• Provide the CEO with a clear weekly management dashboard covering:Revenue & Sales Pipeline | New Business | Collections | Retention & Renewals | Client Health | Department Performance | Delivery Delays | Escalations | Key Operational Risks.<br>Requirements<br>• Minimum 5 years of experience within a digital marketing, creative, or 360° agency is mandatory.• Previous leadership experience in an agency environment with a team of at least 15–20+ employees.• Strong understanding of agency operations and the relationship between Sales, Accounts, Creative, Performance, and Web/Development teams.• Proven experience managing multiple clients, teams, and department heads.• Strong commercial mindset with demonstrated experience in revenue growth, sales, negotiation, and client retention.• Experience with proposals, pricing, pitching, contracts, and commercial negotiations.• Strong understanding of digital marketing, creative processes, and performance marketing.• Experience working with established brands and handling high-value accounts is highly preferred.• Strong leadership, problem-solving, negotiation, and decision-making skills.• Comfortable managing client escalations and difficult commercial situations.• Strong operational mindset with the ability to identify bottlenecks and build scalable processes.• Good command of English for client communication, presentations, and negotiations.<br>If you have successfully led commercial growth and operations inside a marketing/creative agency and are ready to take ownership of both growth and execution, we’d like to hear from you.<br>???? Apply through Linked In with your CV and relevant agency experience.
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Transformation Analyst to join the Customer Demand and Transformation Chapter within Vodafone Business Technology Solutions. In this role, you will work as part of the Product Interlock Squad, driving the onboarding and delivery readiness of new products across the Vodafone Business portfolio. The position spans the full product lifecycle, from early design and pre-sales engagement through delivery, transition, and operational readiness. This opportunity is ideal for individuals with experience in agile delivery, business transformation, continuous improvement, and cross-functional stakeholder engagement within telecommunications or technology-focused environments.</p>
<h4>What you will do</h4>
<p><strong>What you'll do</strong></p>
<ul>
<li>Lead Product Interlock activities to ensure new product delivery designs are developed using Agile and Lean methodologies.</li>
<li>Manage the onboarding journey of new products, ensuring readiness from development through to market launch.</li>
<li>Ensure end-to-end product delivery lifecycles align with customer expectations and business demand.</li>
<li>Facilitate knowledge transfer and awareness of new products across relevant business entities.</li>
<li>Proactively assess and manage risks associated with product introduction and delivery.</li>
<li>Review and optimise existing product delivery processes using customer feedback and operational insights.</li>
<li>Ensure squad outcomes are delivered in line with the SAFe Agile Framework.</li>
<li>Collaborate with squads, chapters, and guilds to support strategic objectives and business priorities.</li>
<li>Build and maintain digital reporting tools to track progress across active product development squads.</li>
<li>Support governance, stakeholder engagement, service performance monitoring, and continuous improvement initiatives.</li>
<li>Contribute to transformation programmes and process enhancement projects across Vodafone Business Technology Solutions.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.</li>
<li>Minimum of 2 years' professional experience within a multinational organisation, preferably within telecommunications or information technology.</li>
<li>Strong understanding of SAFe Agile principles and ways of working.</li>
<li>Experience across product delivery, operational management, and transformation initiatives.</li>
<li>Knowledge of pre-sales and post-sales models.</li>
<li>Understanding of project governance frameworks, PMO functions, stakeholder management, and project delivery lifecycles.</li>
<li>Experience facilitating process improvement, value stream mapping, and service enhancement workshops.</li>
<li>Ability to define, negotiate, and manage service level agreements with internal and external stakeholders.</li>
<li>Strong analytical, organisational, and problem-solving capabilities.</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
<li>Ability to work independently while effectively managing multiple priorities.</li>
<li>Adaptable, collaborative, and committed to delivering outcomes from concept through implementation.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Strong knowledge of Microsoft Power Automate and Power Apps.</li>
<li>Good working knowledge of Jira and Confluence.</li>
<li>Advanced SharePoint capabilities including structure design, document management, records management, and auditing.</li>
<li>Understanding of sprint planning and delivery management using Jira.</li>
<li>Microsoft Power BI knowledge is advantageous.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Six Sigma certification.</li>
<li>PRINCE2 certification.</li>
<li>Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO) certification.</li>
<li>Experience leading continuous improvement projects within the telecommunications industry.</li>
<li>Experience leading transformation programmes within telecommunications environments.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on strategic business transformation initiatives with global Vodafone Business teams.</li>
<li>Exposure to end-to-end product lifecycle management across a diverse technology portfolio.</li>
<li>Collaboration with cross-functional international teams operating within a SAFe Agile environment.</li>
<li>Experience driving innovation, process optimisation, and customer-centric delivery improvements.</li>
<li>Opportunity to influence product readiness, governance, and operational excellence on a global scale.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced product onboarding and delivery readiness management.</li>
<li>End-to-end product lifecycle governance within complex enterprise environments.</li>
<li>SAFe Agile delivery practices and cross-functional squad collaboration.</li>
<li>Business transformation methodologies and Lean continuous improvement techniques.</li>
<li>Digital automation and reporting using Microsoft Power Platform solutions.</li>
<li>Stakeholder management, service governance, and value stream optimisation.</li>
<li>Product risk assessment, operational transition planning, and service performance management.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
Job Summary<br>The Procurement Supervisor – ICT is responsible for supervising and managing the end-to-end procurement activities for ICT, ELV, networking, data center, and technology infrastructure projects. The role ensures the timely sourcing and purchasing of materials, equipment, software, and services while achieving the required quality, competitive pricing, and delivery schedules.<br> <br>The position will work closely with Technical, Engineering, Projects, Operations, Finance, and Logistics teams to understand project requirements, evaluate technical and commercial offers, manage suppliers, negotiate contracts, and ensure procurement activities are aligned with project budgets and timelines.<br> <br>The ideal candidate should have 5+ years of relevant procurement experience within ICT, ELV, telecommunications, data centers, or technology infrastructure projects, with strong knowledge of ICT products, suppliers, and market practices.<br><br>Job Description<br>1. Procurement Planning & Strategy<br>· Develop and execute ICT procurement plans based on project requirements, schedules, and budgets.<br>· Manage the complete procurement cycle from purchase requisition through purchase order and delivery.<br>· Develop sourcing strategies to achieve competitive pricing, quality, and timely delivery.<br>· Monitor procurement schedules and identify potential delays or supply-chain risks.<br>2. ICT Supplier & Vendor Management<br>· Identify, evaluate, qualify, and develop reliable ICT suppliers and distributors.<br>· Maintain strong relationships with key ICT vendors, system integrators, and service providers.<br>· Monitor and evaluate supplier performance, quality, delivery, pricing, and compliance.<br>· Develop and maintain an updated supplier database for ICT products and services.<br>3. Technical & Commercial Evaluation<br>· Review technical specifications, BOQs, BOMs, datasheets, and material requirements.<br>· Coordinate with technical and project teams to ensure procurement requirements are clearly defined.<br>· Issue RFQs and obtain competitive quotations from qualified suppliers.<br>· Prepare technical and commercial comparisons and provide recommendations.<br>· Ensure proposed products and solutions comply with project specifications and approved standards.<br>4. Negotiation & Contract Management<br>· Negotiate prices, payment terms, delivery schedules, warranties, licenses, and service agreements.<br>· Support the preparation and review of procurement contracts and purchase orders.<br>· Ensure suppliers comply with agreed contractual terms, SLAs, warranties, and delivery commitments.<br>· Identify opportunities for cost reduction and value optimization.<br>5. Project Procurement & Delivery<br>· Coordinate with project teams to ensure materials and equipment are available according to project schedules.<br>· Follow up on purchase orders, shipments, delivery dates, and outstanding items.<br>· Coordinate with Logistics and Warehouse teams to ensure proper receiving and documentation.<br>· Escalate procurement and delivery issues and implement corrective actions when required.<br><br>6. Cost Control & Reporting<br>· Monitor procurement costs against approved budgets.<br>· Analyze market prices and supplier quotations to identify cost-saving opportunities.<br>· Prepare procurement reports, supplier performance reports, and KPI dashboards.<br>· Track purchasing activities and provide management with regular updates.<br>7. Team Supervision<br>· Supervise and guide procurement engineers, officers, and buyers.<br>· Allocate procurement tasks and monitor team performance.<br>· Ensure compliance with procurement policies, procedures, and approval workflows.<br>· Support continuous improvement of procurement processes and procedures.<br><br><br><br>Requirements<br><br> Bachelor’s degree in Engineering, Supply Chain Management, Business Administration, Commerce, or a related field.<br> 5+ years of experience in Procurement, with strong experience specifically in ICT / ELV / Telecom / Data Center / Technology Infrastructure projects.<br> Proven experience in sourcing and purchasing ICT products, systems, equipment, and services.<br> Strong knowledge of networking equipment, servers, storage, structured cabling, data center infrastructure, ELV systems, cybersecurity solutions, software, licenses, and IT services.<br> Experience dealing with ICT distributors, vendors, manufacturers, and system integrators.<br> Strong experience in RFQ/RFP processes, quotation analysis, techno-commercial comparisons, purchase orders, and supplier evaluation.<br> Strong negotiation and contract management skills.<br> Experience in procurement for EPC, construction, telecom, data center, or technology projects is highly preferred.<br> Good knowledge of ERP and procurement systems.<br> Very good command of Microsoft Office, particularly Excel.<br> Good command of English, both written and spoken.<br> Strong analytical, communication, negotiation, and problem-solving skills.<br> Strong leadership and team-management capabilities.<br> High attention to detail and ability to manage multiple procurement activities simultaneously.
We are seeking a highly skilled Technical Program Manager to lead and coordinate complex technical projects from inception to completion. The ideal candidate will possess a strong blend of technical expertise and project management experience, enabling them to effectively bridge the gap between engineering teams and stakeholders.<br><br><strong>Position Overview<br><br></strong>We are seeking an experienced Technical Program Manager to oversee complex enterprise software implementation and integration engagements. The ideal candidate brings strong technical delivery, enterprise governance, stakeholder management, and cross-functional coordination experience, balancing structured client expectations with the agility of a fast-paced SaaS environment. This role requires more than status tracking: it demands technical fluency, proactive risk management, clear accountability, and ownership of execution.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Own enterprise integration project plans, including scope, milestones, timelines, deliverables, dependencies, and critical paths.</li><li>Establish governance structures, RACI matrices, stakeholder responsibilities, escalation procedures, and communication plans.</li><li>Act as a primary client-facing point of contact, communicating proactively and managing expectations.</li><li>Coordinate activities across Engineering, Product, Solutions Architecture, Integrations, and client teams.</li><li>Track client-specific feature requests and technical issues from intake through prioritization, resolution, and closure.</li><li>Identify and manage risks, issues, dependencies, resource constraints, and delivery bottlenecks.</li><li>Monitor project health, milestone performance, deliverable quality, schedule deviations, and capacity utilization.</li><li>Maintain project plans, RAID logs, action trackers, decision logs, status reports, and executive updates.</li><li>Facilitate governance meetings, steering committees, technical coordination sessions, and client status reviews.</li><li>Ensure deliverables and artifacts are accurate, current, organized, and assigned to accountable owners.</li><li>Partner with technical teams to understand requirements, tradeoffs, implementation constraints, and feature priorities.</li><li>Manage multiple concurrent enterprise engagements and continuously improve delivery practices.</li><li>7+ years of technical project management, technical program management, or enterprise software implementation management experience.</li><li>Proven experience leading complex, multi-stakeholder enterprise client implementations or integration programs.</li><li>Strong command of project governance, RACI, milestone-based delivery, risk management, and dependency tracking.</li><li>Experience in B2B SaaS, preferably within fintech, payments, fraud prevention, risk management, or compliance.</li><li>Ability to coordinate credibly with Engineering, Product, Integration, and Solutions teams.</li><li>Working understanding of APIs, system integrations, software development lifecycles, and technical dependencies.</li><li>Strong experience in client expectation management, executive communication, project reporting, and escalation.</li><li>Excellent planning, organizational, analytical, problem-solving, and prioritization skills.</li><li>Ability to manage multiple high-stakes engagements without compromising quality or follow-through.</li><li>Excellent written and spoken English, including communication with senior client stakeholders.</li><li>PMP, PRINCE2, Agile, or equivalent project management certification.</li><li>Experience delivering enterprise B2B SaaS or fintech solutions.</li><li>Familiarity with Jira, Azure DevOps, MS Project, or comparable planning and issue-tracking tools.</li><li>Experience coordinating client-specific product enhancements with Engineering and Product.</li><li>Experience with international enterprise customers and distributed technical teams.<br><br><br></li></ul>Ideal Candidate Profile<br><br>A proactive, technically fluent program manager who combines disciplined governance with execution, strong client relationships, and the ability to anticipate issues, remove blockers, and drive predictable delivery outcomes.<br><br>We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about driving technical projects to successful completion.
<strong>Join Us<br><br></strong>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br><strong>Role Purpose<br><br></strong>The Digital Channels Product Owner Lead is accountable for leading the delivery and continuous enhancement of digital channels by owning the end-to-end product lifecycle. The role ensures business objectives are translated into high-quality digital experiences while driving governance, delivery excellence, and cross-functional alignment.<br><br><strong>Job Profile<br><br></strong><ul><li>Lead the end-to-end delivery of the digital channel app revamp, owning the design, prioritization, and implementation of customer journeys to deliver a seamless user experience </li><li>Serve as the single point of accountability for product delivery, balancing competing business, technology, and operational priorities, resolving conflicts, and escalating risks or decisions when required </li><li>Ensure adherence to the Digital Lifecycle Standards (DLS), enforcing governance, design principles, and delivery processes throughout the product development lifecycle </li><li>Hold sign-off authority for product deliverables within the agreed scope, ensuring solutions meet defined business requirements, quality standards, compliance obligations, and customer experience expectations before release <br><br><br></li></ul><strong>Competencies And Qualifications<br><br></strong><ul><li>5-8 years in digital product/UX </li><li>Proven track record of managing large scale app </li><li>Strong internal and external stakeholder management<br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<br><br><strong>Who We Are<br><br></strong>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>The Digital Channels Product Owner Lead is accountable for leading the delivery and continuous enhancement of digital channels by owning the end-to-end product lifecycle. The role ensures business objectives are translated into high-quality digital experiences while driving governance, delivery excellence, and cross-functional alignment.</p><br><br><br><b>Job Profile</b>
<br><ul>
<li>Lead the end-to-end delivery of the digital channel app revamp, owning the design, prioritization, and implementation of customer journeys to deliver a seamless user experience.</li>
<li>Serve as the single point of accountability for product delivery, balancing competing business, technology, and operational priorities, resolving conflicts, and escalating risks or decisions when required.</li>
<li>Ensure adherence to the Digital Lifecycle Standards (DLS), enforcing governance, design principles, and delivery processes throughout the product development lifecycle.</li>
<li>Hold sign-off authority for product deliverables within the agreed scope, ensuring solutions meet defined business requirements, quality standards, compliance obligations, and customer experience expectations before release.</li>
</ul><br><br><b>Competencies and Qualifications</b>
<br><ul>
<li>5-8 years in digital product/UX.</li>
<li>Proven track record of managing large scale app.</li>
<li>Strong internal and external stakeholder management</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<p><strong>Position Summary</strong></p><p>Lead company-wide sourcing, procurement, and supplier development activities to establish and maintain a competitive, capable, and resilient supplier base. The role manages sourcing strategies, supplier evaluation and development, localization, commercial negotiations, and procurement execution across local and foreign sourcing, ensuring the timely and cost-effective availability of materials, components, products, and other required categories in line with the MATGR’s cost, quality, capacity, delivery, technical, and supply continuity requirements.</p><p></p><p><strong>Key Responsibilities</strong></p><p><strong>Sourcing & Supplier Strategy</strong></p><ul><li><p>Develop and implement sourcing strategies for key materials, components, products, and strategic supply categories.</p></li><li><p>Identify, evaluate, and qualify potential suppliers based on capability, capacity, cost, quality, delivery, technical requirements, and strategic fit.</p></li><li><p>Lead supplier selection and sourcing decisions within approved authority and Company policies.</p></li><li><p>Conduct market and supplier analysis to identify alternative sources, cost improvement opportunities, and supply continuity options.</p></li></ul><p><strong>Supplier Development & Localization</strong></p><ul><li><p>Lead strategic supplier development initiatives to improve supplier capability, quality, capacity, delivery, cost, and technical performance.</p></li><li><p>Establish supplier development plans for strategic and critical suppliers and monitor implementation.</p></li><li><p>Identify opportunities for local manufacturing, supplier localization, and local value creation.</p></li><li><p>Monitor strategic supplier risks, dependencies, capacity constraints, and continuity of supply, and develop mitigation actions.</p></li></ul><p><strong>Procurement Management</strong></p><ul><li><p>Establish and manage procurement processes for local and foreign purchases.</p></li><li><p>Translate approved sourcing strategies and supply requirements into procurement activities and purchase orders.</p></li><li><p>Monitor purchase requisitions, purchase orders, supplier confirmations, and delivery commitments.</p></li><li><p>Ensure purchases are made in accordance with approved specifications, sourcing decisions, commercial terms, budgets, and authorization requirements.</p></li><li><p>Coordinate with Supply Chain Planning to prioritize urgent, critical, and production-related requirements.</p></li><li><p>Monitor procurement cycle times, overdue purchase orders, and supplier delivery performance.</p></li></ul><p><strong>Commercial Management</strong></p><ul><li><p>Lead strategic supplier negotiations within approved authority and ensure competitive commercial terms.</p></li><li><p>Monitor supplier pricing, payment terms, lead times, minimum order quantities, and other commercial conditions.</p></li><li><p>Identify and implement opportunities for cost reduction and commercial improvement.</p></li><li><p>Coordinate with Finance regarding payment terms, supplier accounts, and other procurement-related financial matters.</p></li></ul><p><strong>Governance & Performance</strong></p><ul><li><p>Ensure compliance with Company procurement policies, approval authorities, sourcing procedures, and documentation requirements.</p></li><li><p>Maintain accurate supplier, sourcing, and procurement records.</p></li><li><p>Establish and monitor sourcing, supplier development, and procurement KPIs.</p></li><li><p>Prepare regular reports on sourcing performance, supplier risks, cost improvement, localization, procurement cycle times, and supply issues.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Lead, develop, and manage the Sourcing & Procurement team.</p></li><li><p>Build team capabilities in strategic sourcing, supplier management, negotiation, procurement, and supplier development.</p></li><li><p>Promote disciplined procurement practices and effective cross-functional collaboration.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in <strong>supply chain, Procurement, Business Administration, Engineering, or a related field</strong>.</p></li><li><p><strong>10+ years of experience</strong> in sourcing, procurement, or supplier management, preferably in <strong>manufacturing, automotive, or engineering</strong>, with at least <strong>5 years of managerial experience</strong>.</p></li><li><p>Strong experience in <strong>strategic sourcing, supplier development, negotiations, and cost reduction</strong>.</p></li><li><p>Experience managing <strong>local and foreign suppliers</strong> and ensuring supply continuity.</p></li><li><p>Good knowledge of <strong>procurement processes, commercial terms, and supplier evaluation</strong>.</p></li><li><p>Strong <strong>leadership, negotiation, analytical, and communication skills</strong>.</p></li><li><p>Proficiency in <strong>Microsoft Office and ERP/procurement systems</strong>.</p></li><li><p><strong>Fluent English</strong> is required.</p></li></ul><p></p>
<p>We are seeking a Senior DevOps & Cloud Engineer to join our Cloud & Platform Engineering team. In this role, you will work collaboratively with software engineering, security, architecture, and application teams to design, build, transition, and maintain cloud infrastructure solutions, primarily on AWS. You will play a key role in driving DevOps and DevSecOps transformation initiatives, delivering secure, scalable, and production-ready cloud platforms and applications while enabling faster delivery and operational excellence across multiple projects.</p><p>What you ll do</p><ul><li>Design, implement, configure, and maintain cloud infrastructure solutions, primarily on AWS, using Infrastructure as Code and configuration management practices.</li><li>Collaborate with architecture teams to integrate AWS services within supported cloud solutions.</li><li>Build, integrate, and maintain CI/CD platforms, pipelines, and associated toolsets.</li><li>Implement and optimise continuous integration and continuous delivery processes to support efficient application deployment and operations.</li><li>Partner with software engineering teams to manage and operate microservices-based environments.</li><li>Develop automated and AI-enabled solutions for cloud provisioning, management, DevSecOps practices, and Cloud FinOps initiatives.</li><li>Establish and maintain monitoring frameworks to improve service observability and reliability.</li><li>Troubleshoot, support, and resolve issues across cloud and IT projects.</li><li>Ensure high levels of platform availability, performance, and security.</li><li>Contribute to the successful delivery of cloud transformation projects and DevSecOps adoption programmes.</li></ul><p>What skills you will learn</p><ul><li>Advanced AWS cloud engineering and platform operations.</li><li>DevSecOps implementation and continuous delivery optimisation.</li><li>Infrastructure as Code using Terraform and configuration automation technologies.</li><li>Kubernetes orchestration and microservices platform management.</li><li>Cloud monitoring, observability, automation, and FinOps practices.</li><li>Agile delivery methodologies and enterprise-scale cloud transformation approaches.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in Engineering, Computer Science, or a related discipline. 3-5 years of experience. Hands-on experience with cloud platforms, particularly AWS and its managed services. Experience working with CI/CD and DevSecOps tools such as GitHub Actions, Azure DevOps, and SonarQube. Strong expertise in Infrastructure as Code using Terraform. Practical experience with automation and configuration management tools such as Ansible. Experience with Puppet or Chef is beneficial. Good understanding of microservices architecture and cloud-native application environments. Strong knowledge of Kubernetes and containerised workloads using Docker. Experience with version control systems, particularly GitHub. Linux administration and scripting experience across major distribution. Understanding of networking, databases, DNS, proxies, and security concepts. Knowledge of backup and recovery, disaster recovery, vulnerability management, and patch management. Working knowledge of Python. Strong understanding of DevOps principles and agile ways of working. Customer-focused mindset with a commitment to delivering high-quality outcomes.</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Digital Channels Product Owner Lead is accountable for leading the delivery and continuous enhancement of digital channels by owning the end-to-end product lifecycle. The role ensures business objectives are translated into high-quality digital experiences while driving governance, delivery excellence, and cross-functional alignment.</p>
<h4>Job profile</h4>
<p>Lead the end-to-end delivery of the digital channel app revamp, owning the design, prioritization, and implementation of customer journeys to deliver a seamless user experience.<br>
Serve as the single point of accountability for product delivery, balancing competing business, technology, and operational priorities, resolving conflicts, and escalating risks or decisions when required.<br>
Ensure adherence to the Digital Lifecycle Standards (DLS), enforcing governance, design principles, and delivery processes throughout the product development lifecycle.<br>
Hold sign-off authority for product deliverables within the agreed scope, ensuring solutions meet defined business requirements, quality standards, compliance obligations, and customer experience expectations before release.</p>
<h4>Competencies and qualifications</h4>
<ul>
<li>5-8 years in digital product/UX.</li>
<li>Proven track record of managing large scale app.</li>
<li>Strong internal and external stakeholder management.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><strong>Key Responsibilities:</strong></p><p><strong>PROCESS EXCELLENCE & SOPS</strong></p><ul><li><p><strong> </strong>Develop, document, maintain, and continuously improve end-to-end SOPs for the order-to-delivery-to-cash lifecycle across all channels (online store, app, and the four branches).</p></li><li><p>Standardize workflows across the Product Manager, warehouse and fulfillment, couriers, and customer service so handoffs are clear and exceptions are handled consistently.</p></li><li><p> Maintain a single, version-controlled process library and ensure teams always work to the current version.</p></li><li><p>Run a recurring assurance program (audits, spot-checks, sample reviews) that verifies SOP adherence and flags deviations before they reach the customer.</p></li><li><p>Design and audit the control framework over delivery accuracy, returns and RTO handling, and COD cash reconciliation — the controls, not the reconciliation itself, which sits with Finance (or Operations until Finance is staffed for it.</p></li><li><p> Investigate root causes of operational failures and document corrective and preventive recommendations, escalating them to the Head of E-Commerce for action with the relevant team. </p></li></ul><p></p><p><strong>LOGISTICS & LAST-MILE ASSURANCE:</strong></p><ul><li><p>Monitor courier SLA performance (Bosta and any additional 3PLs) and the internal fleet: on-time delivery, first-attempt success, delivery lead time, and RTO / failed-delivery rates.</p></li><li><p> Independently verify COD reconciliation accuracy between couriers, the ERP (Edara → Odoo), and Finance, and escalate unresolved or aging variances to Finance and the Head of E-Commerce.</p></li><li><p> Own the logistics KPI definitions and validate that the KPIs reflect the business, while the Data Scientist owns dashboard development, calculations, and reporting — then convert the insights into improvement initiatives.</p></li></ul><p></p><p><strong>ORDER & CUSTOMER-OPERATIONS QUALITY:</strong></p><ul><li><p>. Assure order-lifecycle quality: order accuracy, fulfillment time, packing standards, and cancellation and return handling.</p></li><li><p>. Track cross-team SOP adherence and log deviations for the Head of E-Commerce to resolve with operations, customer service, and the Product Manager (who executes Shopify changes.</p></li></ul><p></p><p><strong>CUSTOMER EXPERIENCE & SERVICE ASSURANCE:</strong></p><ul><li><p>. Conduct recurring audits of Customer Service interactions to ensure compliance with SOPs, service standards, and communication guidelines.</p></li><li><p>. Audit complaint handling, escalations, and service recovery to ensure SLA adherence and consistent execution.</p></li><li><p>. Review Customer Experience KPIs and identify trends, process gaps, and recurring customer pain points.</p></li><li><p>. Verify that customer feedback and Voice of Customer insights are accurately captured, categorized, and escalated for corrective action.</p></li><li><p>. Recommend process improvements that enhance service quality, reduce repeat complaints, and improve the overall customer experience.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications & Experience:</strong></p></li><li><p>5+ years in e-commerce or retail operations, logistics, or operational quality and assurance, with at least 2 years leading process or QA work.</p></li><li><p>Hands-on experience with last-mile and COD logistics in the Egyptian / MENA market: courier SLA management, RTO, and cash reconciliation.</p></li><li><p>Proven track record building SOPs and running audits or control programs.</p></li><li><p>Working knowledge of Shopify (or a similar platform) and ERP systems; Edara / Odoo experience an advantage.</p></li><li><p>Strong data literacy — comfortable with Excel and BI dashboards (Power BI a plus); able to validate and interpret operational data.</p></li><li><p>Bachelor's degree in engineering, business, supply chain, or a related field; Lean / Six Sigma or a quality certification is a plus.</p></li></ul><p></p>
<ul><li><p>Purchase materials, spare parts, equipment, and technical items.</p></li><li><p>Prepare and send <strong>RFQs (Request for Quotations)</strong> to suppliers.</p></li><li><p>Compare supplier prices, quality, and delivery times.</p></li><li><p>Negotiate prices and payment terms with suppliers.</p></li><li><p>Prepare purchase orders and follow up on approvals.</p></li><li><p>Follow up with suppliers to ensure <strong>on-time delivery</strong>.</p></li><li><p>Coordinate with Engineering, Production, Maintenance, Quality, and Finance teams.</p></li><li><p>Check technical specifications before purchasing.</p></li><li><p>Search for new suppliers and maintain good relationships with existing suppliers.</p></li><li><p>Evaluate supplier performance, quality, and delivery.</p></li><li><p>Handle urgent purchasing requirements and solve supply issues.</p></li><li><p>Maintain procurement records, quotations, and supplier information.</p></li><li><p>Ensure purchases are within budget and company procedures.</p></li><li><p>Support cost-saving and supplier improvement activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Business Administration, Supply Chain, Logistics, Commerce, or Engineering</strong>.</p></li></ul><ul><li><p><strong>1–3 years of experience</strong> in procurement or purchasing, preferably in manufacturing.</p></li><li><p>Good knowledge of <strong>technical materials, spare parts, and equipment</strong>.</p></li><li><p>Good negotiation and communication skills.</p></li><li><p>Good knowledge of <strong>MS Office</strong>, especially Excel.</p></li><li><p>Ability to compare quotations and analyze costs.</p></li><li><p>Good supplier management and follow-up skills.</p></li><li><p>Good problem-solving and organizational skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Knowledge of <strong>ERP/SAP systems</strong> is an advantage.</p></li><li><p>Good command of <strong>English</strong> is preferred.</p></li></ul><p></p>
<p>Continuously improve the delivery process and attain a sustained level of delivery performance improvement Driving performance management of your team members Preparing and implementing training and development plans for associates Managing, on a daily basis, end-to-end operations for either one large site Executing inbound and outbound operations, coordinate workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise Fully understand processes and daily goals, and make recommendations to improve performance Report and escalate systemic issues to management as necessary and in a timely manner Supervise the seasonal contract-based employees by reviewing their day to day tasks and manage their productivity, attendance and collaborate to reach the required objective</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding of E-Commerce Direct-to-Consumer order fulfillment concepts</li><li>Excellent knowledge of English (verbal and written)</li><li>Strong communication skills are critical</li><li>Approachable and responsive, able to connect with employees at all levels</li><li>Bachelor s degree and at least 2 years of experience in a distribution, warehousing or logistics and Supply Chain environment</li><li>Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge</li><li>At least 1 year of direct leadership, indirect leadership.</li></ul>
<p><strong>Job Title:</strong> Procurement Specialist / Officer</p><p><strong>Department:</strong> Procurement / Purchasing</p><p><strong>Reports To:</strong> Procurement Manager</p><h3><strong>Job Purpose</strong></h3><p>The Procurement Specialist manages the end-to-end purchasing process for construction materials, site consumables, and administrative supplies. The focus is on commercial efficiency, cost reduction, timely delivery, and maintaining an optimized supply chain.</p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Receive and process Material Requisitions (MRs) from various project sites.</p></li><li><p>Source reliable suppliers for bulk materials (e.g., cement, steel, bricks) and finishing materials.</p></li><li><p>Conduct market research to identify cost-saving opportunities and alternative materials.</p></li><li><p>Negotiate pricing, payment terms, and delivery conditions with vendors.</p></li><li><p>Issue Purchase Orders (POs) and track payments/invoices with the Finance department.</p></li><li><p>Coordinate with Site Storekeepers to verify delivered quantities and handle returns or discrepancies.</p></li><li><p>Maintain updated databases of active suppliers, price lists, and delivery lead times.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h3><strong>Job Requirements & Qualifications</strong></h3><ul><li><p><strong>Education:</strong> Bachelor’s degree in Business Administration, Commerce, Supply Chain, or a related field. (Certification like CSCP or CIPS is a plus).</p></li></ul><ul><li><p><strong>Skills:</strong></p><ul><li><p>Excellent communication and negotiation skills.</p></li><li><p>Strong analytical skills for price comparisons and budgeting.</p></li><li><p>High organization skills to manage multiple site requests simultaneously.</p></li></ul></li><li><p><strong>Languages:</strong> Good command of English.</p></li></ul><p></p>
<ul><li><p>Develops and executes purchasing strategies for packaging materials in line with business and cost objectives.</p></li><li><p>Sources, evaluates, and onboards reliable packaging suppliers, and manages ongoing vendor relationships.</p></li><li><p>Leads negotiations on price, payment terms, and delivery conditions to close deals on optimal terms.</p></li><li><p>Determines order quantities and delivery timing to ensure uninterrupted supply without excess inventory.</p></li><li><p>Monitors and forecasts packaging price and market trends to anticipate cost movements and supply risks.</p></li><li><p>Performs cost analysis, scenario modeling, and benchmarking for packaging materials.</p></li><li><p>Identifies, assesses, and mitigates supply risks related to packaging materials.</p></li><li><p>Partners with stakeholders (Production, Planning, Quality, R&D) to ensure clear and accurate requirement documentation.</p></li><li><p>Tracks and reports key procurement KPIs including cost savings, supplier performance, and delivery adherence.</p></li><li><p>Maintains accurate purchasing records and master data in the ERP system..</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in business administration, Supply Chain, Engineering, or a related field.</p></li><li><p>2–5 years of proven experience in procurement, preferably in packaging materials within FMCG or food manufacturing.</p></li><li><p>Solid experience in sourcing, vendor management, and negotiation.</p></li><li><p>Strong analytical skills with the ability to work with data and figures; proficiency in Excel and ERP/vendor management systems.</p></li><li><p>Sound judgment and decision-making skills with strong communication abilities.</p></li></ul><p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Overview We are seeking an experienced and strategic Enterprise Architect and Technical Team Lead to serve as the technical "Mastermind" and primary technical leader for large-scale project.<br> This role requires exceptional expertise in technical architecture and solution design across diverse software technologies, combined with proven team leadership skills necessary to guide large, multi-disciplinary project teams from concept through successful delivery.<br> Key Responsibilities 1.<br> Enterprise Solution Architecture • Define the technical vision, strategy, and roadmap for large project, ensuring alignment with overall enterprise goals and architecture standards.<br> • Lead the design and architecture of highly scalable, secure, and resilient solution across various software technologies (e.<br>g., Cloud, Microservices, Integration Platforms, automation, Data/AI, etc.<br>). • Act as the subject matter expert and decision-maker on architecture choices, evaluating and selecting the most appropriate technologies for specific business needs.<br> • Establish and enforce architecture governance, design patterns, and development standards to ensure consistency and quality across all development efforts.<br> • Own architecture decision records (ADRs) and ensure technical decisions are documented and traceable 2.<br> Technical Team Leadership • Lead and manage large project teams, providing clear technical direction, motivation, and mentorship to senior developers, technical leads.<br> • Oversee the technical implementation and delivery process, ensuring adherence to the architectural design and driving timely completion of project milestones.<br> • Establish review processes and ensure the team maintains high standards for performance, security, and maintainability.<br> • Act as the escalation point for technical challenges, providing hands-on assistance and strategic guidance to unblock the team.<br> • Manage technical debt proactively — balance delivery speed with long-term maintainability • Foster a culture of engineering excellence through code reviews, pair programming, and internal tech talks 3.<br> DevSecOps & Quality Engineering • Champion CI/CD pipelines, automated testing strategies, and Infrastructure-as-Code practices • Define SLAs, SLOs, and observability standards (logging, monitoring, alerting) 4 c.<br> Strategic Business & Delivery Alignment • Work with business and IT stakeholders to translate business objectives and digital service requirements into clear, executable technical specifications.<br> • Guide the team in designing the digital services that enhance the end-user experience and achieve optimal delivery outcomes.<br> • Define the best implementation and deployment strategies.<br> • Proactively identify technical risks, dependencies, and bottlenecks across the entire delivery lifecycle and implement mitigation strategies.<br> Required Skills and Experience • Extensive experience (15+ years) in software development, and solution architecture.<br> • Fluent in both Arabic and English.<br> • Experience in designing architectures using modern software technologies.<br> • Experience in Networking and System related to software deployment and architecture design • Proven track record of successfully leading and managing large technical projects.<br> • Demonstrated ability to connect business strategy, technical implementation, and operational delivery across diverse projects.<br> • Communication, negotiation, and stakeholder management skills, with the ability to articulate complex technical ideas to both technical and non-technical audiences.<br> • Hands-on experience with at least one major cloud platform (AWS/Azure/GCP) — ideally certified • Experience with architecture frameworks (TOGAF, Zachman, or equivalent) • Familiarity with agile/SAFe delivery at scale • Experience in government or enterprise systems integration projects is a plus Education • Bachelor’s or Master’s degree in computer science, or a related field.<br> • Relevant professional certifications are highly desirable.<br> Engagement Details • Engagement: Full-time, Permanent • Location: Remote (Egypt/ other) o This position is fully remote and supports Dubai, UAE operations.<br> Candidates must be available to work in alignment with UAE business hours.<br> • Language: Arabic, English (Proficiency C1 and C2 Levels)</span> </div>
About the Job Position Overview The Senior Education Specialist is responsible for leading the design, implementation, and continuous improvement of education programs aligned with the Foundation’s mission and strategic objectives. The role involves managing education initiatives, building strategic partnerships, overseeing program budgets, supervising and developing team members, and establishing effective monitoring and evaluation systems to measure impact. The Senior Education Specialist will work closely with government entities, NGOs, academic institutions, donors, subject matter experts, and other stakeholders to maximize program reach, quality, and sustainability. The role also contributes to strategic planning and education policy development while ensuring compliance with relevant standards and donor requirements. Key Responsibilities Education Program Design & Delivery Lead the design, development, and implementation of education programs aligned with the Foundation’s mission, strategic goals, community needs, and national education priorities. Collaborate with subject matter experts and strategic partners to develop program content, delivery methods, learning outcomes, and implementation plans. Oversee the end-to-end delivery of education initiatives, ensuring programs are delivered effectively, on schedule, and to the required quality standards. Identify opportunities to enhance program effectiveness, innovation, scalability, and sustainability. Ensure education programs achieve their intended outcomes and create measurable impact. Strategic Partnerships & Stakeholder Management Build and maintain strong relationships with government bodies, NGOs, academic institutions, donors, and other strategic stakeholders. Develop partnerships that expand program reach, strengthen sustainability, and maximize the Foundation’s impact in education. Lead regular communication and coordination with key stakeholders to align expectations, secure support, and encourage collaboration. Represent the Foundation in relevant meetings, forums, workshops, conferences, and external engagements. Identify and develop opportunities for new strategic partnerships and collaborative initiatives. Budget Management & Financial Oversight Develop and monitor education program budgets in coordination with relevant internal teams. Ensure program expenditures are properly controlled and aligned with approved budgets, Foundation policies, and donor requirements. Monitor financial performance and identify potential risks, variances, and cost-saving opportunities. Ensure resources are utilized efficiently without compromising program quality or impact. Provide financial updates and inputs for management and donor reporting. Team Leadership & Development Lead, supervise, mentor, and coach education program staff to achieve individual and team objectives. Set clear performance expectations, provide regular feedback, and identify professional development and training opportunities. Foster a collaborative, inclusive, and high-performance working environment. Support team members in solving operational challenges and improving program delivery. Build team capabilities and ensure effective allocation of responsibilities and resources. Monitoring, Evaluation & Impact Measurement Design and manage monitoring and evaluation frameworks to measure program effectiveness, outcomes, and impact. Establish appropriate indicators, targets, data collection methods, and reporting mechanisms. Collect, analyze, and interpret program data to identify trends, challenges, and opportunities for improvement. Use evaluation findings and evidence to support data-driven decision-making and continuous program improvement. Ensure accurate documentation of program outcomes, lessons learned, and impact. Quality, Compliance & Risk Management Ensure all education programs comply with relevant legal, ethical, regulatory, quality, and donor requirements. Establish and maintain quality standards across program activities and delivery. Conduct regular quality reviews, audits, and risk assessments to identify and address potential issues. Ensure program documentation and processes meet Foundation policies and relevant external standards. Proactively identify risks and implement appropriate mitigation measures to protect program quality and reputation. Reporting & Management Information Prepare comprehensive program progress reports, performance reports, and donor reports. Consolidate and analyze program, financial, and impact data to provide accurate and meaningful insights. Present key findings, achievements, challenges, and recommendations to senior management, donors, and strategic partners. Maintain accurate and up-to-date program documentation and records. Provide timely information and recommendations to support strategic and operational decision-making. Events & Strategic Initiatives Plan, coordinate, and deliver high-level educational events, workshops, conferences, and strategic initiatives. Develop event strategies that support program objectives, stakeholder engagement, visibility, and community impact. Coordinate with internal teams, external partners, speakers, and stakeholders to ensure successful delivery of major initiatives. Represent the Foundation at relevant education events and public engagements. Identify opportunities to increase the Foundation’s visibility and influence within the education sector. Strategic Planning & Education Policy Contribute to the development and implementation of the Foundation’s long-term education strategy. Conduct research, sector analysis, and environmental scans to identify emerging trends, opportunities, and challenges in education. Develop recommendations and policy inputs that support the Foundation’s strategic direction. Contribute to the development of policies, frameworks, and initiatives that strengthen the Foundation’s role in the education sector. Support senior leadership in identifying strategic opportunities and positioning the Foundation as a credible contributor to education development. Qualifications & Experience Education Bachelor’s degree in Education, Social Sciences, Business Administration, Development Studies, or a related field. Experience Minimum 5 years of relevant experience in education programs, program management, education development, or a similar role. Previous experience in vocational education is preferred. Proven experience in designing and implementing education programs from concept through delivery and evaluation. Experience managing budgets, strategic partnerships, and external stakeholders. Experience in monitoring and evaluation (M&E), impact measurement, and data-driven program improvement. Previous experience in team leadership, staff development, and strategic initiatives is highly desirable. Skills & Competencies Technical Skills Strong knowledge of education program design, implementation, and evaluation. Strong understanding of monitoring and evaluation frameworks, impact measurement, and data analysis. Good knowledge of program budgeting, financial monitoring, and resource management. Proficient in Microsoft Office, including Word, Excel, and Power Point. Strong reporting, documentation, and presentation capabilities. Knowledge of education sector trends, policies, and quality standards. Language Skills Advanced proficiency in English, both written and verbal. Soft Skills Strong leadership and people management skills. Excellent communication and stakeholder management skills. Strong negotiation and relationship-building abilities. Excellent presentation and public speaking skills. Strong analytical and problem-solving skills. Excellent time management and organizational skills. Strong attention to detail and commitment to quality. Ability to manage multiple priorities and work under pressure. Strong teamwork and collaboration skills. Flexible, proactive, and adaptable approach to changing priorities. Strategic thinking with strong execution and follow-through. Certifications Relevant certifications in Education, Project Management, Monitoring & Evaluation, Program Management, or related fields are considered an asset. About the Organization The Foundation is committed to creating meaningful and sustainable impact through education by developing high-quality programs, building strategic partnerships, and supporting initiatives that respond to community needs and national priorities. Through collaboration with government institutions, NGOs, academic organizations, donors, and other stakeholders, the Foundation seeks to strengthen educational opportunities, improve learning outcomes, and contribute to the long-term development of individuals and communities. The Senior Education Specialist will play a key role in advancing these objectives by owning end-to-end education program strategy and delivery, leading high-impact partnerships, managing resources, strengthening monitoring and evaluation, and developing the capabilities of the education team. Due to ongoing project commitments and upcoming large-scale initiatives, the successful candidate will be expected to take ownership of strategic deliverables and ensure continuity, quality, and measurable impact across the Foundation’s education programs.
<p><strong>Core Responsibilities</strong></p>
<ul>
<li>Lead and oversee end-to-end SAP FICO implementation, transformation, and support projects, ensuring successful delivery within agreed timelines, scope, budget, and quality standards.</li>
<li>Take ownership of SAP FICO solution design and architecture, ensuring solutions are scalable, sustainable, and aligned with business requirements and SAP best practices.</li>
<li>Lead client engagements and serve as a trusted advisor to senior business stakeholders, understanding business objectives and translating them into effective SAP FICO solutions.</li>
<li>Manage and coordinate SAP FICO project teams, assigning responsibilities, monitoring progress, reviewing deliverables, and ensuring successful project execution.</li>
<li>Collaborate with business stakeholders, project managers, technical teams, and cross-functional SAP teams to define requirements, processes, solutions, and delivery approaches.</li>
<li>Conduct comprehensive business process analysis and gap assessments to identify opportunities for process optimization and SAP-enabled transformation.</li>
<li>Design, configure, and oversee SAP FICO solutions covering General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CCA), Profit Center Accounting (PCA), and CO-PA (Profitability Analysis).</li>
<li>Ensure seamless integration of SAP FICO with other SAP modules, including Sales and Distribution (SD), Materials Management (MM), and other relevant business processes.</li>
<li>Review and validate functional designs, configurations, and technical developments to ensure alignment with business requirements and SAP standards.</li>
<li>Lead system testing activities, including unit testing, integration testing, regression testing, and user acceptance testing, ensuring successful business validation and readiness for deployment.</li>
<li>Provide expert guidance on SAP FICO configuration, master data, financial processes, reporting, controls, and transactional activities.</li>
<li>Lead complex issue resolution and root-cause analysis, coordinating with technical teams, SAP support, and other stakeholders to ensure timely resolution.</li>
<li>Oversee data migration, system conversions, upgrades, and S/4HANA transformation activities within the SAP FICO landscape.</li>
<li>Mentor and develop SAP FICO consultants, providing technical and functional guidance, conducting knowledge-sharing sessions, and supporting their professional growth.</li>
<li>Establish and maintain strong relationships with clients and key stakeholders, managing expectations and ensuring a high level of customer satisfaction.</li>
<li>Identify opportunities for continuous improvement and drive the adoption of SAP best practices, process standardization, automation, and digital transformation.</li>
<li>Lead and contribute to project governance activities, ensuring compliance with delivery methodologies, change control processes, documentation standards, and company policies.</li>
<li>Support project planning, estimation, resource planning, risk identification, and delivery management for SAP FICO engagements.</li>
<li>Participate in pre-sales activities, including solutioning, effort estimation, RFP/RFI responses, proposal development, solution demonstrations, workshops, and client presentations.</li>
<li>Support the development of SAP FICO offerings, accelerators, methodologies, and reusable assets to enhance delivery capabilities.</li>
<li>Stay up to date with SAP FICO and S/4HANA Finance innovations, emerging technologies, and industry trends, and assess their applicability to client environments.</li>
<li>Ensure comprehensive project documentation, including business requirements, functional specifications, solution designs, process flows, test scenarios, training materials, and user documentation.</li>
</ul>
<p><strong>Skills, Knowledge & Abilities</strong></p>
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>Strong client-facing and consulting skills.</li>
<li>Strategic thinking and business acumen.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Solution design and decision-making capabilities.</li>
<li>Strong project and time management skills.</li>
<li>Coaching and mentoring abilities.</li>
<li>Strong negotiation and influencing skills.</li>
<li>Commitment, ownership, and accountability.</li>
<li>Ability to manage multiple priorities and deliver under pressure.</li>
<li>Self-motivated with a continuous improvement mindset.</li>
</ul>
<p><strong>Performance Standards</strong></p>
<ul>
<li>Successful and timely delivery of SAP FICO projects.</li>
<li>Quality and accuracy of SAP FICO solutions and deliverables.</li>
<li>Effective business requirement analysis and solution design.</li>
<li>Successful integration of SAP FICO with relevant business and SAP modules.</li>
<li>Effective project governance and delivery management.</li>
<li>Successful system testing and deployment.</li>
<li>Client satisfaction and stakeholder management.</li>
<li>Effective leadership, mentoring, and development of SAP FICO teams.</li>
<li>Process optimization and continuous improvement.</li>
<li>Successful management of complex SAP FICO issues and escalations.</li>
<li>Effective documentation and knowledge management.</li>
<li>Compliance with Atos standards, methodologies, and policies.</li>
<li>Contribution to pre-sales and business development activities.</li>
<li>Continuous development of SAP FICO and S/4HANA expertise.</li>
<li>Effective teamwork and cross-functional collaboration.</li>
<li>Professionalism, accountability, and ownership.</li>
</ul>
<p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience & Qualifications</strong></p>
<ul>
<li>Bachelor's degree in Finance, Accounting, Information Systems, Computer Science, or a related field.</li>
<li>Minimum of 7 years of experience in SAP FICO, with significant experience in SAP ECC and/or S/4HANA environments.</li>
<li>Proven experience in leading SAP FICO implementation, transformation, or support projects from requirement gathering through deployment and post-go-live support.</li>
<li>Strong expertise in SAP FICO configuration, solution design, integration, and business process optimization.</li>
<li>Extensive experience across SAP FICO functionalities, including GL, AP, AR, AA, CCA, PCA, CO-PA, and financial reporting.</li>
<li>Strong understanding of financial and accounting principles, financial processes, controls, reporting, consolidation, and statutory requirements.</li>
<li>Proven experience in leading and mentoring SAP FICO consultants and coordinating cross-functional project teams.</li>
<li>Strong experience in stakeholder and client management, including engagement with senior business and IT stakeholders.</li>
<li>Experience in complex data migrations, system conversions, upgrades, and SAP S/4HANA transformation projects.</li>
<li>Strong ability to analyze complex business requirements and translate them into scalable and effective SAP solutions.</li>
<li>Experience in SAP integration with other modules, particularly SD, MM, and other relevant business functions.</li>
<li>Strong understanding of SAP implementation methodologies, preferably SAP Activate.</li>
<li>Experience in project governance, delivery management, risk management, and quality assurance.</li>
<li>Strong communication, presentation, negotiation, and stakeholder management skills.</li>
<li>SAP FICO certification is strongly preferred.</li>
<li>Strong proficiency in SAP S/4HANA Finance is preferred.</li>
<li>Experience working with global or multinational organizations is advantageous.</li>
<li>Experience in pre-sales, solutioning, proposal development, and client presentations is highly desirable.</li>
<li>Strong commitment to continuous learning and professional development within the SAP ecosystem.</li>
<li>Demonstrated ability to work in a fast-paced, dynamic environment while managing multiple priorities and deadlines.</li>
</ul>
Role Purpose:The Marketing Operations Specialist is the operational backbone of the marketing department. The role exists to make sure that everything the department commits to is delivered on time and to the agreed standard of quality, that performance is measured and reported rigorously, and that the way the department works is governed by clear, documented, repeatable processes across all nine units. Digital platforms and automation are tools this person uses; they are not the substance of the job. The substance is delivery, reporting, and operational governance. <br>Key Responsibilities: The role is organised around five areas, in order of weight. 1 · Project & Delivery Management (owning the calendar and the standard) ◆ Run the marketing department's project pipeline end to end: intake, prioritisation, scheduling, and on-time delivery of every campaign, asset, and initiative across the nine units. ◆ Hold deliverables to the agreed quality standard before they go out — acting as the gate that nothing crosses late or below standard. ◆ Maintain a single master calendar and trackers that give the Marketing Director real-time visibility of what is due, what is at risk, and what is done. ◆ Coordinate the people and dependencies behind each deliverable (internal team, vendors, units) so handovers don't slip through the cracks. <br>2 · Reporting & Performance Measurement (turning activity into evidence) ◆ Build, produce, and own the department's recurring reports — weekly, monthly, and quarterly — and the dashboards behind them. ◆ Define and track the metrics and success criteria for each programme, and present results in a form leadership and the Board can act on. ◆ Consolidate data from across units and channels into one coherent picture, flagging trends, gaps, and anomalies rather than just listing numbers. ◆ Own the rhythm of reporting so that no review meeting happens without current, accurate figures on the table. <br>3 · Process Governance & Compliance (how the department works)◆ Design, document, and maintain the standard operating procedures (SOPs) and playbooks that let the function scale and onboard new hires without losing consistency. ◆ Own and enforce the digital-asset naming policy and the Digital Business Portfolio access/permission structure across all units.◆ Run the pre-publication review gate: verify every public-facing item respects the Group's policies— the local equivalent of a medical-legal-regulatory (MLR) check. ◆ Ensure every campaign follows the Group methodology.<br>4 · Vendor & Stakeholder Coordination ◆ Manage external vendors (Production, designers, OOH printers) against their SLAs and timelines, and run operational check-ins with them. ◆ Act as the coordination point between the marketing department and the units, reception/booking teams, and other internal stakeholders. <br>5 · Digital Asset & Systems Administration (enabling tools) ◆ Administer the marketing technology and digital assets (pages, profiles, automation where used) as the infrastructure that supports delivery and reporting — keeping data accurate and access controlled. ◆ Archive and organise produced assets (e.g. shoot footage and edits) so they are findable and reusable across campaigns.