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<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced PMO professional to support the Vodafone UK Digital & IT Delivery organisation during a period of significant transformation and change. This role partners closely with delivery teams, PMO leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p> <h4>What you’ll do</h4> <ul> <li>Collaborate with the Value & Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.</li> <li>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.</li> <li>Ensure project management processes, controls, and governance standards are consistently applied and optimised.</li> <li>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.</li> <li>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.</li> <li>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.</li> <li>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.</li> <li>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.</li> <li>Partner with the PMO & Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.</li> <li>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.</li> <li>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.</li> <li>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.</li> <li>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.</li> <li>Produce weekly performance, health, and governance reports for senior management stakeholders.</li> <li>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.</li> <li>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</li> </ul> <h4>Who you are</h4> <ul> <li>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.</li> <li>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.</li> <li>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.</li> <li>Highly organised and capable of managing multiple priorities simultaneously.</li> <li>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.</li> <li>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.</li> <li>Experience in financial reporting, tracking, and maintenance.</li> <li>Understanding of project management methodologies and governance frameworks.</li> <li>Knowledge of Waterfall delivery methodologies is desirable.</li> <li>Familiarity with SAFe concepts and principles is desirable.</li> <li>Advanced Microsoft Excel skills.</li> <li>Experience with Power BI, automation tools, or reporting technologies is advantageous.</li> <li>Strong attention to detail and commitment to maintaining high-quality project governance standards.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work within a large-scale Digital & IT transformation environment.</li> <li>Exposure to enterprise project and programme governance practices.</li> <li>Experience partnering with senior stakeholders and delivery leadership teams.</li> <li>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.</li> <li>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.</li> <li>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced PMO governance and assurance practices.</li> <li>Portfolio, programme, and project reporting techniques.</li> <li>Financial management and forecasting within transformation programmes.</li> <li>Resource and capacity planning methodologies.</li> <li>Stakeholder management and executive reporting skills.</li> <li>Data analysis, performance measurement, and trend identification.</li> <li>Delivery framework optimisation and continuous improvement techniques.</li> <li>Practical application of hybrid delivery methodologies and SAFe principles.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p>مطلوب للعمل فورًا – Sales Team Member&nbsp;<br>تعلن Delivery X عن فتح باب التعيين لوظيفة Sales Team Member.&nbsp;<br>طبيعة العمل: ميداني (Outdoor)&nbsp;<br>&nbsp;<br>&nbsp;</p><p><br>المهام الوظيفية:</p><p>✅ تحقيق أهداف التوسع الخاصة بالشركة.<br>✅ التعاقد مع مطاعم وشركاء جدد.<br>✅ زيارة العملاء وعرض خدمات الشركة.<br>✅ متابعة العملاء وبناء علاقات قوية معهم.</p><p><br>الشروط:</p><p>- اللباقة وحسن التواصل.<br>- الجدية والالتزام.<br>- القدرة على العمل الميداني.<br>- يفضل وجود خبرة في المبيعات أو التعاقدات (وليست شرطًا).<br>&nbsp;</p><p>المزايا&nbsp;<br>رواتب مجزيه<br>مرتب ثابت + عمولة علي كل تعاقد&nbsp;<br>وبدل انتقالات</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p><b>Work Arrangement:</b> This role is categorized as onsite. this means the successful candidate to report to the GM office full time.</p><br><p><b>The Role:</b></p><br><p>Manage end-to-end supplier quality activities, ensuring supplier performance, product compliance, and effective resolution of quality issues through structured problem-solving methodologies and continuous improvement initiatives.</p><br><p><b>What You'll Do:</b></p><br><p><b>1. Incoming Supplier Quality Management</b></p><br><ul><li><p>Monitor supplier performance through KPIs (PPM, defect rates, SBR, QPR).</p><br></li><li><p>Review incoming quality concerns and ensure immediate containment at the plant.</p><br></li><li><p>Support sorting, rework, and controlled shipping activities (CS1/CS2).</p><br></li></ul><p><b>2. Issue Resolution &amp; Problem Solving</b></p><br><ul><li><p>Manage supplier issues through systems like SPPS, PRTS, or equivalent.</p><br></li><li><p>Lead 8D investigations and ensure robust, permanent corrective actions.</p><br></li><li><p>Validate root-cause analysis using 5 Why, Ishikawa, and other tools.</p><br></li><li><p>Follow up on corrective action implementation and effectiveness verification.</p><br></li></ul><p><b>3. Supplier Development &amp; Process Improvement</b></p><br><ul><li><p>Perform supplier process audits (e.g., VDA 6.3, LPA, QMS audits).</p><br></li><li><p>Identify process gaps and drive supplier improvement initiatives.</p><br></li><li><p>Provide technical coaching to suppliers on quality systems and manufacturing processes.</p><br></li></ul><p><b>4. APQP &amp; New Model Launch Support</b></p><br><ul><li><p>Manage APQP deliverables for assigned suppliers from concept to PPAP.</p><br></li><li><p>Review and approve:</p><br></li><li><p>Control Plans</p><br></li><li><p>PFMEA/DFMEA</p><br></li><li><p>Process Flow Diagrams</p><br></li><li><p>Capability Studies (Cp/Cpk)</p><br></li><li><p>MSA</p><br></li><li><p>Conduct supplier readiness assessments before MRD/PPV builds.</p><br></li><li><p>Support on‑site build events and resolve supplier-related disruptions.</p><br></li></ul><p><b>5. PPAP Submission &amp; Approval</b></p><br><ul><li><p>Evaluate and approve PPAP submissions according to AIAG requirements.</p><br></li><li><p>Verify dimensional reports, material certifications, testing results, process capability.</p><br></li><li><p>Ensure production processes are stable, capable, and documented.</p><br></li></ul><p><b>6. Supplier Change Management</b></p><br><ul><li><p>Review and approve Supplier Change Requests (SCRs/PCNs).</p><br></li><li><p>Validate process changes, tooling moves, line changes, or material changes.</p><br></li><li><p>Conduct risk assessments and coordinate requalification activities.</p><br></li></ul><p><b>7. Cross-Functional Collaboration</b></p><br><ul><li><p>Partner with manufacturing, engineering, STA, and purchasing to resolve supplier issues.</p><br></li><li><p>Participate in sourcing decisions based on supplier quality performance and risk.</p><br></li><li><p>Support warranty, field issues, and returned parts analysis when related to suppliers.</p><br></li></ul><p><b>8. New launches</b></p><br><ul><li><p>Ensure new Program Flawless Launch Execution (PPV, MVBns, MVBs, SORP, STC).</p><br></li><li><p>Support Sourcing activities.</p><br></li><li><p>Develop new Suppliers to GM Bid List.</p><br></li></ul><p><b>Your Skills &amp; Abilities (Required Qualification)<br>Educational and Experience Background:</b></p><br><ul><li><p>Bachelor’s degree in Mechanical, Industrial, Electrical, or related engineering fields.</p><br></li><li><p>5–8 years in supplier quality, manufacturing quality, or process engineering.</p><br></li><li><p>Automotive or high-volume production experience preferred.</p><br></li></ul><p><b>Technical Skills</b></p><br><ul><li><p>Strong knowledge of <b>APQP, PPAP, FMEA, SPC, MSA</b>, Control Plans.</p><br></li><li><p>Familiar with IATF 16949, ISO 9001.</p><br></li><li><p>Proficient in root-cause analysis and structured problem-solving (8D, DMAIC).</p><br></li><li><p>Ability to interpret engineering drawings and GD&amp;T.</p><br></li><li><p>Hands-on knowledge of manufacturing processes (e.g., machining, stamping, plastics, electronics).</p><br></li></ul><p><b>Competencies</b></p><br><ul><li><p>Strong communication and negotiation skills.</p><br></li><li><p>Analytical, data-driven thinking.</p><br></li><li><p>High sense of urgency with strong ownership.</p><br></li><li><p>Ability to work cross-functionally and influence suppliers.</p><br></li></ul>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us&nbsp;</b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>

<p>The <strong>Head of PMO</strong> will lead El Ezaby’s transformation and project delivery agenda, translating strategic priorities into structured programs, measurable outcomes, and sustainable business impact. The role will also lead <strong>change management</strong>, ensuring successful adoption of transformation initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and establish the <strong>Transformation PMO</strong>, overseeing governance, planning, milestones, risks, dependencies, resources, and delivery across multiple workstreams.</li><li>Translate strategic priorities into <strong>structured programs and delivery plans</strong> with clear ownership, timelines, KPIs, and success measures.</li><li>Lead <strong>change management and adoption</strong>, including stakeholder readiness, communication, training, and post-implementation adoption tracking.</li><li>Provide <strong>executive-level reporting and insights</strong>, highlighting progress, risks, dependencies, issues, and required decisions.</li><li>Oversee <strong>program financials and benefits realization</strong>, including budgets, forecasts, spend, and delivery of approved business-case outcomes.</li><li>Establish PMO <strong>tools, standards, processes, and governance frameworks</strong> to strengthen project management maturity across the organization.</li><li>Lead and develop the <strong>PMO team</strong>, building project management capabilities and driving continuous improvement across the organization.</li></ul><p><br></p><p><strong>Core Areas</strong></p><ul><li><strong>Governance, Assurance &amp; Risk:</strong> Governance cadence, decision-making, assurance, risk management, and change control.</li><li><strong>Program Planning &amp; Performance:</strong> Integrated plans, dependencies, milestones, KPIs, and performance reporting.</li><li><strong>Financial &amp; Delivery Oversight:</strong> Budgets, forecasts, resourcing, capacity, and delivery support.</li><li><strong>Change Management:</strong> Stakeholder engagement, readiness, adoption, and sustainability of transformation initiatives.</li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li><strong>10+ years’ experience</strong> in transformation, PMO, or large-scale change management, preferably within retail, healthcare, or complex multi-site organizations.</li><li>Bachelor’s degree in <strong>Business Administration, Engineering, Supply Chain, Operations, Information Systems</strong>, or a related discipline.</li><li><strong>Fluent in Arabic and English.</strong></li><li>Proven experience <strong>establishing and leading a PMO</strong> from the ground up.</li><li>Strong experience working with and presenting to <strong>senior leadership and executive stakeholders</strong>.</li><li>Demonstrated ability to manage <strong>multiple concurrent programs and cross-functional workstreams</strong>.</li><li>Strong <strong>change management and stakeholder engagement</strong> capabilities, with a focus on adoption and business outcomes.</li><li>Ability to operate effectively at both <strong>strategic/executive and detailed delivery levels</strong>.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This position requires in-role training at an operating site. <br>Amazon is seeking self-motivated Driver Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Driver Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.<br>As a Driver Trainer, you are responsible for establishing the right driver training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates’ questions and finding the answers if you are not sure of the correct response.<br>As part of the new hire DA Day 0 training, you are responsible for ensuring completion of all assigned mandatory trainings.<br>As a Driver Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.<br>Key job responsibilities<br>• Facilitate daily training classes for up to 30 people (based on training capacity), including in-station classes and drive-alongs<br>• Create Learning App users and assign Day 0 Onboarding training<br>• Follow-up on Day 1 training assignments<br>• Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities.<br>• Conduct DA coaching sessions<br>• Participate in DA standups.<br>• Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation<br>• Support with translation of training material<br>• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties. <br>• Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined.<br>• Educate and audit driver safety and compliance standards such as safe road driving practices. <br>• Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.<br>• Work outside and drive different motor vehicles over the road. <br>• Drive in accordance with local traffic requirements. <br>• Stay connected to the operation by participating in on-road processes on a regular basis <br>• Be a resource to the delivery station for driver training-related questions <br>• Work as a peer trainer on an as needed basis to support the business. <br>• Motivate, coach, and provide feedback to Delivery Associates during Training <br>• Be a resource to the delivery station for driver training-related questions.<br>• Conduct Ride along Audit with DAs. <br>• Travel to multiple sites<br>• Effectively operate a GPS <br>• Work 40 hours/week, and overtime as required<br>- High school or equivalent<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Excellent communication skills in both English and Arabic<br>- Experience that includes strong analytical skills, attention to detail, and effective communication abilities<br>- Valid driver's license and proof of insurance<br>- Must be able to obtain and maintain a Driver Qualification File<br>- Must have experience delivering training to both individuals and groups<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon is seeking self-motivated Driver Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Driver Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.<br>As a Driver Trainer, you are responsible for establishing the right driver training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates’ questions and finding the answers if you are not sure of the correct response.<br>As part of the new hire DA Day 0 training, you are responsible for ensuring completion of all assigned mandatory trainings.<br>As a Driver Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.<br>Key job responsibilities<br>• Facilitate daily training classes for up to 30 people (based on training capacity), including in-station classes and drive-alongs<br>• Create Learning App users and assign Day 0 Onboarding training<br>• Follow-up on Day 1 training assignments<br>• Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities.<br>• Conduct DA coaching sessions<br>• Participate in DA standups.<br>• Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation<br>• Support with translation of training material<br>• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties. <br>• Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined.<br>• Educate and audit driver safety and compliance standards such as safe road driving practices. <br>• Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.<br>• Work outside and drive different motor vehicles over the road. <br>• Drive in accordance with local traffic requirements. <br>• Stay connected to the operation by participating in on-road processes on a regular basis <br>• Be a resource to the delivery station for driver training-related questions <br>• Work as a peer trainer on an as needed basis to support the business. <br>• Motivate, coach, and provide feedback to Delivery Associates during Training <br>• Be a resource to the delivery station for driver training-related questions.<br>• Conduct Ride along Audit with DAs. <br>• Travel to multiple sites<br>• Effectively operate a GPS <br>• Work 40 hours/week, and overtime as required<br>- High school or equivalent<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Excellent communication skills in both English and Arabic<br>- Organization skills - Able to handle multiple and changing projects/priorities<br>- Willingness to work in different areas as required by training needs<br>- Experience that includes strong analytical skills, attention to detail, and effective communication abilities<br>- Valid and active driver's license<br>- Must be able to obtain and maintain a Driver Qualification File<br>- Must have experience delivering training to both individuals and groups<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.<br>Key job responsibilities<br>As a Delivery Station Customer Service Agent, you will be responsible for:<br>• Communicating with customers directly on the telephone.<br>• Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved. <br>• Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.<br>• Providing exceptional attention to detail on every case and issue.<br>• Proactively finding solutions to problems with limited guidance.<br>• Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.<br>• Communicating effectively with senior leadership to highlight barriers and form solutions.<br>• Working confidently at pace with multiple online platforms and tech systems.<br>• Working in a fast-paced environment, within a restricted time frame.<br>• Working a Full-Time (40+ hours per week) schedule <br>• Work in an environment where the noise level varies and can be loud (hearing protection will be provided) <br>A day in the life<br>You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.<br>Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.<br>About the team<br>Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. <br>Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers. <br>- Speak, write, and read fluently in English<br>- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)<br>- Experience working with essential tools of the trade, resume databases, and internet sourcing tools<br>- Experience in an operational environment, such as logistics, retail, hospitality, or customer service<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<strong>Description<br><br></strong>At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.<br><br>Key job responsibilities<br><br>As a Delivery Station Customer Service Agent, you will be responsible for:<br><br><ul><li> Communicating with customers directly on the telephone.</li><li> Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.</li><li> Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</li><li> Providing exceptional attention to detail on every case and issue.</li><li> Proactively finding solutions to problems with limited guidance.</li><li> Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.</li><li> Communicating effectively with senior leadership to highlight barriers and form solutions.</li><li> Working confidently at pace with multiple online platforms and tech systems.</li><li> Working in a fast-paced environment, within a restricted time frame.</li><li> Working a Full-Time (40+ hours per week) schedule</li><li> Work in an environment where the noise level varies and can be loud (hearing protection will be provided)<br><br></li></ul>A day in the life<br><br>You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.<br><br>Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.<br><br><strong>About The Team<br><br></strong>Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.<br><br>Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Speak, write, and read fluently in English</li><li> Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)</li><li> Experience working with essential tools of the trade, resume databases, and internet sourcing tools<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in an operational environment, such as logistics, retail, hospitality, or customer service<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Souq.com for E-Commerce LLC<br><br>Job ID: A10558827

Responsibilities:Translate approved product requirements and priorities into clear and actionable user stories, tasks, and acceptance criteria. Maintain and organize the product backlog based on priorities and direction provided by the Tech-Lead or CEO. Ensure backlog items are clearly defined, documented, and ready for development. Work closely with the CEO and Tech Lead to clarify requirements, scope, dependencies, and technical considerations. Break down product requirements into manageable user stories and development tasks. Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Support the development team in achieving sprint objectives by clarifying requirements and coordinating with relevant stakeholders. Identify and communicate blockers, dependencies, and risks that may affect delivery. Manage sprint workflows, task boards, and product-related documentation in Click Up. Ensure completed work meets the agreed requirements and acceptance criteria. Coordinate with relevant departments to gather clarifications, feedback, and information required for development. Maintain clear and up-to-date documentation for features, requirements, workflows, and delivery decisions. Monitor sprint progress and provide regular updates on delivery status, blockers, and outstanding items. Support the Tech-Lead in collecting feedback and identifying improvements based on development and user feedback. Use relevant Agile delivery metrics to monitor sprint performance, delivery progress, and team workflow. Carry out any other reasonable duties assigned by the Line Manager or CEO in line with business needs. Qualifications and Experience: 2–3+ years of experience in a Product Owner, Business Analyst, Project Coordinator, or similar product delivery role. Strong understanding of Agile and Scrum methodologies. Proven experience in backlog management, user story writing, and acceptance criteria. Experience working closely with software development and engineering teams. Strong ability to translate business and product requirements into clear and actionable development tasks. Experience working with distributed or remote development teams. Familiarity with Agile project management tools such as Click Up, Jira, or similar platforms. Strong organizational and documentation skills. Excellent communication and stakeholder coordination skills. Strong attention to detail and ability to manage multiple priorities.

IT Application Project Lead???? Location: Cairo, Egypt???? Employment Type: Full-time???? Number of Positions: 1???? Job Type: External Lead IT Projects That Power Egypt’s High-Speed Railway Be part of a landmark project that is transforming transportation in Egypt. DB-El Sewedy Rail Operation Egypt (DBEE) is looking for an IT Application Project Lead to join its team in Cairo and take a key role in delivering IT applications and solutions across Egypt’s high-speed railway organization. This is an exciting opportunity for an IT project professional who enjoys ownership, stakeholder management, technology delivery, and working in a fast-paced infrastructure environment. You will play a central role in taking applications from planning and testing through to successful go-live, while working closely with business teams, IT specialists, vendors, and project stakeholders. The Role Reporting to the Manager IT Projects and Applications, you will take ownership of IT project delivery from planning through implementation and go-live. You will ensure that projects are delivered on time, within scope, and with the required quality, while keeping stakeholders aligned and ensuring that systems are stable, documented, tested, and ready for successful adoption. As the organization grows, the experience and relationships you build through project delivery will provide an excellent foundation for developing your expertise in enterprise application management and long-term IT ownership. Your Responsibilities Plan and manage IT projects end-to-end, including scope definition, scheduling, risk identification, delivery planning, and stakeholder coordination. Work closely with business stakeholders to understand requirements and translate them into clear delivery plans, defined acceptance criteria, and traceable project outcomes. Support structured change and release management, ensuring system changes are properly planned, controlled, and introduced with minimal business disruption. Coordinate release and go-live activities, including deployment planning, cutover preparation, implementation coordination, and post-release follow-up. Support functional testing and User Acceptance Testing (UAT) by coordinating test execution, tracking defects, and ensuring users are prepared for go-live. Maintain the integrity of development, test, and production environments, proactively identifying risks related to system configuration and data quality. Work closely with internal IT teams, business stakeholders, and external vendors to keep projects on track and address delays or quality concerns at an early stage. Maintain accurate and structured project documentation, including project plans, risk and issue logs, decision records, action trackers, and status reports throughout the delivery lifecycle. What You Bring Educational background in IT, Computer Science, or a related field is welcome; demonstrated ability to successfully manage and deliver IT projects is equally important.3–5 years of experience in IT project delivery, project coordination, or change and release management. Ability to independently manage project plans, risks, actions, and stakeholder communications. Familiarity with ITIL change management principles and structured release processes. Experience working with enterprise applications and coordinating deliveries involving multiple vendors and internal teams. Strong organizational and documentation skills, with a structured and methodical approach to project delivery. Excellent communication skills and the ability to keep diverse stakeholders aligned throughout the project lifecycle. PMP, PRINCE2, or ITIL 4 Foundation certifications are an advantage. Arabic is required, with strong professional English communication skills. Comfortable working on-site and during occasional off-hours cutovers when required. Why Join DBEE? Be part of Egypt’s first high-speed rail project. Gain hands-on experience in a high-profile, large-scale infrastructure environment. Work across IT, business, applications, vendors, and project teams, giving you broad exposure to enterprise technology delivery. Take real ownership of projects from planning through go-live. Develop your expertise in enterprise applications, ITIL processes, change management, and project delivery. Build experience within an organization combining international railway expertise with local excellence. Create a strong foundation for future opportunities in IT Project Management and Application Management. Ready to Make an Impact? If you are an organized and proactive IT professional who enjoys turning requirements into successful technology deliveries, this could be your opportunity to contribute to a project that will shape the future of mobility in Egypt. Join DBEE and help bring the future of high-speed rail to life. DB-El Sewedy Rail Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates. We value diversity, inclusion, and a respectful, collaborative, and high-performing work environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary:&nbsp;</strong><br> <br> As an Account Manager at Talabat, you will be responsible for managing and growing<br> relationships with our restaurant and vendor partners. You will serve as the main point of<br> contact, helping them optimize their presence on our platform, grow their sales, and<br> ensure a high level of partner satisfaction.<br> <br> <strong>WHAT'S ON YOUR PLATE?</strong><br> <br> <strong>Partner Relationship Management:</strong></p><br><ul><li>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</li><li>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</li><li>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</li><li>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</li><li>Conduct regular business reviews to align on results, opportunities, and growth plans.</li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><ul><li>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</li><li>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</li><li>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</li><li>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><ul><li>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</li><li>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>&nbsp;2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br></li></ul><br>Qualifications<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br></li></ul><br><br> </div>

<p>About this Role</p><p>We are seeking an experienced product professional to lead the strategy, delivery, adoption and continuous improvement of MarTech and data products. Based in Cairo, the role connects the needs of Vodafone markets with scalable, secure and measurable solutions that improve data collection, analytics, customer experience and MarTech maturity.&nbsp;</p><p><br></p><p>You will define product vision, roadmaps, priorities and success measures while coordinating product, engineering, analytics, architecture, commercial and vendor teams. The role requires effective decision-making in a complex, matrix environment and a strong focus on product adoption, reusable standards and measurable business value</p><p>What you’ll do</p><p>Define and communicate the vision, strategy, roadmap, priorities, objectives and success measures for a portfolio of MarTech and data products.</p><p>Lead the complete product lifecycle, including discovery, requirements definition, delivery, release, adoption and continuous improvement.</p><p>Engage Vodafone markets to understand their priorities, product roadmaps, maturity and challenges, translating these insights into scalable capabilities and support plans.</p><p>Coordinate Product Owners, engineering, analytics, architecture, commercial teams and external vendors, managing dependencies, risks, governance and delivery decisions.</p><p>Own portfolio prioritisation and make product investment recommendations within the relevant governance framework.</p><p>Approve product requirements, success criteria, release scope and appropriate delivery trade-offs.</p><p>Lead market discovery, onboarding, adoption and feedback processes, ensuring that market insights inform future product roadmaps.</p><p>Ensure that security, privacy, Responsible AI, architecture and operational-readiness requirements are addressed with the appropriate specialist teams.</p><p>Monitor product performance, adoption, delivery health and realised value, initiating corrective action where required.</p><p>Promote reusable standards, clear documentation, market enablement and measurable outcomes across the MarTech product portfolio.</p><p>Who you are</p><p>You have experience leading digital, analytics, AI or MarTech products through discovery, delivery, launch and ongoing improvement.</p><p>You can develop product and portfolio strategies, manage roadmaps and prioritise backlogs using outcome-based planning.</p><p>You have experience working with Agile delivery methods. SAFe, Product Owner or relevant project management certification would be beneficial.</p><p>You understand web and mobile analytics, APIs, data flows, cloud platforms, customer data, digital journeys and MarTech tools.You can translate business needs into clear requirements, acceptance criteria and measurable outcomes.</p><p>You use data and evidence to support product decisions and evaluate performance.</p><p>You communicate clearly and can influence stakeholders across commercial, technology, architecture and market teams.</p><p>You apply structured problem-solving and sound judgement when working with ambiguity or competing priorities.</p><p>You collaborate effectively across teams and support the development of Product Owners and delivery partners through matrix leadership.</p><p>You understand the importance of data privacy, security, governance, Responsible AI and operational readiness in digital product delivery</p><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><br></p><p>What's in it for you</p><p>The opportunity to shape a multi-product portfolio used across Vodafone markets.</p><p>Exposure to cross-functional and international collaboration across product, technology, analytics, architecture and commercial teams.</p><p>The ability to influence strategic product direction, operating practices and market adoption.</p><p>Experience working on scalable solutions that support data quality, operational efficiency, digital journeys and customer outcomes.</p><p>Opportunities to contribute to modern MarTech, analytics, AI-enabled products, cloud services and responsible technology governance.</p><p>What skills you will learn</p><p>Strategic management of MarTech and data product portfolios.</p><p>Product investment assessment and outcome-based prioritisation.</p><p>Cross-market discovery, onboarding, enablement and adoption planning.</p><p>Governance of privacy, security, Responsible AI and operational readiness.</p><p>Management of dependencies and delivery decisions across matrix teams.Measurement of product adoption, delivery health and realised business value.</p><p>Development of reusable product standards and scalable market-support models.</p><p><strong>Desired Candidate Profile</strong></p><h3><br></h3>

<p>About the Role</p><p>We are seeking an experienced <strong>Program Manager / Head of PMO</strong> to establish, lead, and continuously improve project and program governance across our organization.</p><p>The ideal candidate will be responsible for overseeing a portfolio of strategic initiatives, ensuring alignment between business objectives and project execution, and driving delivery excellence across multiple workstreams within our digital banking transformation journey.</p><p>This role requires a strong leader with extensive experience in <strong>program management, PMO governance, stakeholder management, and large-scale technology transformation initiatives</strong>.</p><p>Key Responsibilities</p><p>PMO Leadership &amp; Governance</p><ul><li>Establish and lead the Project Management Office (PMO).</li><li>Define and maintain project governance frameworks, methodologies, standards, and reporting structures.</li><li>Ensure consistent project delivery practices across all programs and initiatives.</li><li>Drive PMO maturity and continuous improvement initiatives.</li></ul><p>Program &amp; Portfolio Management</p><ul><li>Manage a portfolio of strategic business and technology initiatives.</li><li>Prioritize projects and programs based on organizational objectives.</li><li>Monitor interdependencies, risks, resource allocation, and delivery timelines.</li><li>Ensure alignment between business goals and program execution.</li></ul><p>Stakeholder Management</p><ul><li>Partner with executive leadership and business stakeholders to define strategic priorities.</li><li>Provide regular portfolio and program updates to senior management.</li><li>Facilitate decision-making and issue resolution across cross-functional teams.</li></ul><p>Delivery Oversight</p><ul><li>Monitor project health, milestones, budgets, and resource utilization.</li><li>Identify delivery risks and implement mitigation strategies.</li><li>Ensure successful execution of programs across product, engineering, operations, data, and infrastructure teams.</li></ul><p>Financial &amp; Resource Management</p><ul><li>Support budgeting, forecasting, and capacity planning activities.</li><li>Monitor project financials and resource allocation across programs.</li><li>Ensure optimal utilization of project management resources.</li></ul><p>Change Management</p><ul><li>Drive organizational change management activities associated with major initiatives.</li><li>Promote best practices in project management and delivery excellence.</li></ul><p>Required Qualifications</p><p>Experience</p><ul><li><strong>10+ years of experience in project and program management</strong></li><li><strong>5+ years of experience leading PMO functions or enterprise programs</strong></li><li>Proven experience managing large-scale technology transformation initiatives</li></ul><p>Project &amp; Program Management</p><ul><li>Portfolio Management</li><li>Program Management</li><li>PMO Governance</li><li>Strategic Planning</li><li>Budget &amp; Resource Management</li></ul><p>Methodologies</p><ul><li>Agile</li><li>Scrum</li><li>Waterfall</li><li>Hybrid Delivery Models</li></ul><p>Leadership Skills</p><ul><li>Strong executive stakeholder management</li><li>Team leadership and mentoring</li><li>Organizational change management</li></ul><p>Professional Skills</p><ul><li>Excellent communication and presentation skills</li><li>Strong analytical and problem-solving capabilities</li><li>Ability to influence stakeholders at all organizational levels</li></ul><p>Preferred Qualifications</p><ul><li>Experience within:</li><li>Banking</li><li>Financial Services</li><li>FinTech</li><li>Digital Banking Transformation</li><li>Experience leading:</li><li>Product Delivery Programs</li><li>Technology Transformation Programs</li><li>Core Banking Initiatives</li><li>Digital Banking Platforms</li><li>PMP Certification</li><li>PgMP Certification</li><li>PRINCE2 Practitioner</li><li>PMI-ACP or Agile Certifications</li><li>MBA is a plus</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Head of Transformation and Change BEI</b></p><br><p><b>Egypt </b></p><br><p><b>Full time </b></p><br><p><b>How you’ll help us make health happen:</b></p><br><p>We are seeking an established Transformation &amp; Change professional to lead the delivery of a major business transformation programme within Bupa Egypt Insurance.</p><br><p>This role will initially lead the implementation of a new domestic PMI business in Egypt, including the establishment of a local TPA, development of a target operating model, and deployment of supporting technology platforms. The programme will involve significant business and technology change, delivered in partnership with local, regional and global teams.</p><br><p>The successful candidate will oversee a portfolio of strategic change initiatives, ensuring delivery of business outcomes, benefits realisation, effective governance, and alignment with business strategy.</p><br><p><b>Programme Leadership &amp; Delivery</b></p><br><ul><li>Lead large, complex transformation programmes from mobilisation through to implementation.</li><li>Develop and maintain programme roadmaps, delivery plans and dependencies across multiple workstreams.</li><li>Drive business, operational, technology and organisational change to achieve targeted outcomes.</li><li>Ensure business readiness, implementation planning and successful transition into operational support.</li><li>Apply delivery best practices to improve programme performance and responsiveness.</li></ul><p><b>Stakeholder &amp; Governance Management</b></p><br><ul><li>Build strong relationships with senior business and technology stakeholders.</li><li>Establish and lead governance forums, steering committees and decision-making structures.</li><li>Provide clear reporting on programme progress, risks, issues, dependencies and outcomes.</li><li>Influence senior leaders to secure alignment, resources and timely decisions.</li></ul><p><b>Financial &amp; Commercial Management</b></p><br><ul><li>Support development and management of programme business cases.</li><li>Own programme forecasts, budgets and financial performance.</li><li>Identify and manage delivery and financial risks, implementing corrective actions where required.</li><li>Ensure programme costs and benefits are appropriately governed and approved.</li></ul><p><b>Vendor &amp; Third-Party Management</b></p><br><ul><li>Manage relationships with implementation partners, suppliers and third-party vendors.</li><li>Define and oversee delivery against agreed statements of work and contractual commitments.</li><li>Challenge performance and proactively manage risks to ensure successful delivery outcomes.</li></ul><p><b>Leadership &amp; Continuous Improvement</b></p><br><ul><li>Lead matrix teams across multiple functions, geographies and disciplines.</li><li>Promote a culture of accountability, collaboration and continuous improvement.</li><li>Drive effective risk management, problem solving and decision making across the programme.</li><li>Champion agile ways of working and delivery excellence.</li></ul><p><b>About You</b></p><br><p>You will be a proven transformation leader with experience delivering large-scale business and technology change programmes in complex, matrix organisations.</p><br><p><b>Key Skills / Qualifications needed for this role:</b></p><br><ul><li>Extensive experience leading large, complex transformation programmes.</li><li>Strong programme, portfolio and governance management expertise.</li><li>Significant experience overseeing major technology-enabled change.</li><li>Commercially astute with experience managing substantial budgets and business cases.</li><li>Strong stakeholder management and executive influencing skills.</li><li>Experience managing third-party suppliers and delivery partners.</li><li>Experience working across geographically dispersed teams and matrix structures.</li></ul><p><b>Desirable Experience</b></p><br><ul><li>Health insurance or broader insurance and financial services experience.</li><li>Experience of greenfield implementations, new business launches or operating model transformation.</li></ul><p><b>Key Attributes</b></p><br><ul><li>Strategic thinker with strong execution capability.</li><li>Highly accountable and outcome focused.</li><li>Confident decision-maker who thrives in complex environments.</li><li>Strong leadership, communication and influencing skills.</li><li>Resilient, collaborative and able to build high-performing teams.</li><li>Passionate about transformation, continuous improvement and delivering customer value.</li></ul><b>Why Bupa?</b>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.<p>Time Type:</p><br>Full time<p>Job Area:</p><br>Strategy, Change &amp; Transformation<p>Locations:</p><br>Egypt - Cairo </div>

<p>You'll respond to client queries and support requests, resolve technical issues, and keep clients informed, while managing timelines, budgets and scope across multiple concurrent accounts. Beyond keeping things running smoothly, you'll look for ways to grow each relationship and spotting opportunities to add value, deepen trust, and expand the work over time. The ideal candidate is a confident communicator who thrives on ownership, stays calm under shifting priorities, and genuinely enjoys being the person clients and internal teams can rely on. Key Responsibilities Client Relationship &amp; Support Act as the primary point of contact for clients on delivery, scope, timelines, and priorities. Respond to client queries, complaints, and requests via email in a timely, professional manner. Lead client conversations around delivery progress, trade-offs, and technical considerations. Consult with clients and proactively suggest improvements that add value to their business. Assist clients with any issues they experience, and inform them about specialised functionality and features that support their day-to-day operations. Troubleshoot, analyse, and report errors, failures, or malfunctions, and follow up to confirm resolution. Maintain client accounts and update billing information as needed. Keep detailed records of client data, including useful comments and positive or negative feedback. Analyse client feedback and advise management on areas for service improvement. Represent the company and its brands in a professional, delivery-focused manner. Project &amp; Delivery Ownership Own and manage multiple client projects simultaneously, from scoping through to launch. Translate business and functional requirements into clear, structured tasks and briefs for production teams. Manage project timelines, budgets, scope, and delivery quality. Identify risks, dependencies, and bottlenecks early, and proactively resolve them. Cross-Team Collaboration Collaborate closely with development, UI/UX, SEO, content, and studio teams to plan and execute work. Coordinate delivery across technical and non-technical stakeholders. Champion the work internally and take ownership of outcomes. Mentor and coach team members to help deliver the best possible service to clients. What We're Looking For Skills &amp; Attributes Strong organisation and time-management skills, with the ability to keep multiple client projects on track. Clear, confident written and verbal communication, and a collaborative approach. A proactive, ownership-driven mindset Comfortable working across technical and non-technical teams, and translating between the two. Calm and adaptable under shifting priorities and evolving requirements. Genuine interest in client delivery and account management. Previous experience in a client-facing project management, account management, or delivery role agency or digital-services background preferred. Familiarity with CRM/project management tools (e.g. HubSpot or similar) is a plus. Requirements Based in Egypt. Fluent in English. Why Join 9H? At 9H, growth isn't about hustle culture. It's about doing better work, building smarter systems, and creating a future we're proud of.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong organisation and time-management skills, with the ability to keep multiple client projects on track. Clear, confident written and verbal communication, and a collaborative approach. A proactive, ownership-driven mindset Comfortable working across technical and non-technical teams, and translating between the two. Calm and adaptable under shifting priorities and evolving requirements. Genuine interest in client delivery and account management. Previous experience in a client-facing project management, account management, or delivery role agency or digital-services background preferred. Familiarity with CRM/project management tools (e.g. HubSpot or similar) is a plus. Based in Egypt. Fluent in English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview • Ensure smooth operation of the dispatch function, as well as the collection of delivery KPIs Responsibilities • Ensure orders are properly transferred • Update KPI reports with dispatched Delivery CRs information • Meet with assigned Delivery Drivers and brief on daily plan • Review pending orders delivery report and discuss with each PSR • Balance truck loads to ensure proper deliveries • Perform rerouting when needed using standard process and guidelines • Manage routing of customers assigned to his responsibility (when dynamic routing is available) • Help to continuously improve the routing process and tools through field learning. • Ensure asset levels are consistent with business needs and plans • Coolers Deployment (In case of WS) Qualifications • Bachelor Degree • 1 year Experience in sales in FMCG company is a must. • Very good knowledge of main software applications of daily use (Microsoft office, routing software) • Driving license is a must</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong><br> Assists Category Manager in:</p><br><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 3+ years of experience in progressive development and management of multiple ultra fresh&nbsp;categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical ultra fresh food knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><br><br><p><span><strong><u>Role purpose</u></strong></span></p><br><br><br><p><span>The purpose of this role is to coordinate the&nbsp;<strong>effective, secure and compliant delivery of exams and related operational activities</strong> across a country or location. The role ensures end-to-end readiness for test-day and post-test operations, including venue coordination, equipment readiness, materials handling and test-day staff management, in line with global quality, security, compliance and Standard Operating Procedures (SOPs). It oversees the selection, contracting and coordination of internal and external venues and equipment, ensuring delivery resources are available, cost-effective and compliant with British Council and awarding body standards.</span></p><br><br><p><span>The role sits within the <strong>Operational Delivery function of E&amp;E Operations</strong> and coordinates venue and equipment planning, contracting and compliance to safeguard exam security and integrity. It works closely with country operations teams and relevant stakeholders to ensure efficient and consistent delivery, while driving continuous improvement in logistics, operational efficiency and customer experience. The role also supports capability building across country operations teams, promoting consistent application of operational standards and best practice.</span></p><br><br><br><br><p><span><strong><u>Role Accountabilities</u></strong></span></p><br><br><br><br><p><span><strong>Service Delivery &amp; Operational Excellence: </strong>Coordinate all operational aspects of test-day and post-test delivery, ensuring compliance with global Standard Operating Procedures (SOPs), security standards, and operational readiness requirements. Oversee the sourcing, contracting, performance management, and compliance of internal and external venues and third-party delivery partners to ensure value for money. Coordinate the procurement, maintenance, and readiness of test-day equipment and materials, including laptops, hand scanners, signage, and storage facilities, while ensuring the secure handling, tracking, and transportation of confidential materials. Lead operational readiness checks, venue audits, and test-day risk assessments, support the management of test-day rosters to ensure operational coverage, participate in delivery as required, act as the primary operational contact for venues, test-day staff, and delivery partners, and manage issue escalation, incident response, and stakeholder communications.</span></p><br><br><br><p><span><strong>Risk, Compliance &amp; Stakeholder Management:&nbsp;</strong>Ensure full adherence to security, integrity, and regulatory requirements for exam delivery by conducting or supporting venue compliance audits, incident investigations, and maintaining accurate audit trails and operational documentation. Collaborate with the Governance and Compliance team to support operational assurance and compliance activities. Coordinate operational communications with candidates, partners, and internal stakeholders, ensuring customer feedback and test-day observations are captured, reviewed, and acted upon. Work closely with venue owners, third-party delivery partners, and suppliers to resolve performance, compliance, and service-related issues while maintaining high standards of customer experience.</span></p><br><br><br><p><span><strong>Financial Management, Leadership &amp; Capability Building:&nbsp;</strong>Oversee venue and supplier contracting, including purchase orders, payments, and cost tracking, ensuring the efficient and compliant use of venues, materials, and staff resources. Manage Delivery Network Assistants, venue staff, and temporary test-day teams where applicable, supporting their training and development in compliance, operational procedures, and risk management. Foster a culture of accountability, security, continuous improvement, and consistent operational excellence across delivery teams.</span></p><br><br><br><br><p><span><strong><u>Qualification and Experience </u></strong></span></p><br><br><br><p><span><strong>Essentials</strong></span></p><br><br><br><ul><li><span>Degree or equivalent experience.</span></li><li><span>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</span></li><li><span>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</span></li><li><span>Experience supervising staff or contractors.</span></li></ul><br><p><span><strong>Desirables</strong></span></p><br><br><br><ul><li><span>Lean Six Sigma qualification.</span></li><li><span>Experience working with awarding bodies or educational assessment services.</span></li><li><span>Good understanding of compliance, confidentiality, and audit requirements</span></li></ul><br><p><span><strong><u>Important information</u></strong></span></p><br><br><br><ul><li><span><strong>British Council Pay band</strong>: 4</span></li><li><span><strong>Contract type</strong>: FTC</span></li><li><span><strong>Location: </strong>Egypt</span></li><li><span><strong>Proof of Identity requirements &amp; right to work in the country</strong>: You must have the legal right to work in the stated location. Visa sponsorship and relocation assistance are not provided. &nbsp;</span></li></ul><br><ul><li><span><strong>Application Closing Date: Tuesday, 27 October 2026 at 21:29 Egypt time (23:59 IST)&nbsp;</strong></span></li></ul><br><br><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview We are looking for a delivery-focused Project Manager to own end-to-end execution of web and app development projects, including ongoing support and maintenance engagements.<br> This role requires someone who can operate effectively in evolving environments where structure exists but needs strengthening.<br> The ideal candidate takes accountability for delivery outcomes, drives momentum across teams, and ensures projects move forward proactively rather than reactively.<br> While overall client ownership remains at senior level, this PM will lead client calls, manage reporting, coordinate UAT, and serve as the primary driver of day-to-day delivery execution.<br> Key ResponsibilitiesProject Ownership &amp; Delivery Own end-to-end delivery of web/app development projects Manage sprint planning, execution, and closure with Dev &amp; QA teams Drive timely sprint completion and minimize spillover Ensure clarity on scope, deliverables, and acceptance criteria Maintain delivery momentum across parallel workstreams Risk &amp; Issue Management Proactively identify risks and potential blockers Escalate early with mitigation plans Investigate root causes of delays and drive resolution Track and manage cross-team dependencies Client-Facing Responsibilities Lead client status calls and delivery discussions Present structured progress updates and reports Own UAT coordination, including entry/exit alignment and closure Manage support ticket tracking and prioritization Maintain clear and professional communication with enterprise clients Technical Collaboration Work closely with developers and QA teams to ensure realistic planning and execution Understand technical discussions sufficiently to challenge timelines and clarify dependencies Translate technical progress into clear client-facing communication 3+ years of experience in digital project management (web/app delivery) Experience managing Dev &amp; QA teams in Agile or hybrid environments Solid general technical understanding, with the ability to follow and engage in technical discussions Experience working with enterprise or demanding clients Strong ownership mindset with a track record of driving delivery outcomes Plus Experience managing support and maintenance contracts</span> </div>