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<p>We are looking for delivery-focused Project Managers who can independently manage complex technology projects within a banking environment.</p><p><strong>Required Experience</strong></p><p>Minimum 3 5 years of Project Management / Technology Delivery experience. Strong experience managing medium to large technology projects. Banking / Financial Services experience is highly preferred. Experience managing multiple parallel workstreams, teams, and dependencies. Previous exposure to integration-heavy or transformation projects is preferred.</p><p><strong>Project &amp; Delivery Management</strong></p><p>Candidates should have strong hands-on experience in:</p><ul><li>End-to-end project planning and execution.</li><li>High-level and detailed project plans.</li><li>Milestone and dependency management.</li><li>RAID management.</li><li>Resource and capacity planning.</li><li>Baseline vs. forecast tracking.</li><li>Release and Go-Live planning.</li><li>Recovery plans for delayed projects.</li><li>Executive status reporting and management dashboards.</li><li>Escalation and action tracking.</li></ul><p><strong>Agile / Scrum</strong></p><p>Strong practical knowledge of:</p><ul><li>Sprint Planning.</li><li>Daily Stand-ups.</li><li>Sprint Reviews and Retrospectives.</li><li>Backlog management.</li><li>Story / Task / Bug lifecycle.</li><li>Sprint capacity and delivery forecasting.</li><li>Agile delivery governance.</li></ul><p>We are not looking for Scrum Masters who only facilitate ceremonies. The candidate should be able to own overall project delivery.</p><p><strong>Technical Understanding</strong></p><p>The candidate does not need to be a developer, but should be comfortable managing discussions related to:</p><ul><li>APIs and system integrations.</li><li>Backend and Frontend development.</li><li>Middleware / ESB.</li><li>Legacy systems and modernization.</li><li>Integration dependencies.</li><li>Environments and deployments.</li><li>Technical blockers and defects.</li></ul><p><strong>Testing &amp; Release Management</strong></p><p>Good understanding of the delivery lifecycle, including:</p><ul><li>Development</li><li>Integration Testing</li><li>SIT</li><li>UAT</li><li>Go-Live</li><li>Hypercare</li></ul><p>Candidates should be familiar with:</p><ul><li>Defect management and prioritization.</li><li>SIT/UAT readiness.</li><li>Test-data and environment dependencies.</li><li>Code freeze and release readiness.</li><li>Go-Live criteria and production support.</li></ul><p><strong>Stakeholder Management</strong></p><p>The candidate should be capable of independently coordinating with:</p><ul><li>Development Teams.</li><li>Technical Leads / Architects.</li><li>QA and Testing Teams.</li><li>Product Owners / Business Teams.</li><li>Infrastructure and Security Teams.</li><li>External delivery partners.</li><li>Senior Management.</li></ul><p>Strong communication, follow-up, negotiation, and escalation skills are essential.</p><p><strong>Required Tools</strong></p><p>Strong hands-on experience with:</p><ul><li>Jira</li><li>Microsoft Excel</li><li>PowerPoint</li><li>Microsoft Project</li></ul><p>Experience with Confluence, Smartsheet, Miro, or Power BI would be an advantage.</p><p><strong>Preferred Project Background</strong></p><p>Profiles with experience in any of the following would be preferred:</p><ul><li>Banking transformation.</li><li>Core banking integrations.</li><li>API modernization.</li><li>ESB / Middleware.</li><li>Digital banking.</li><li>Contact Center systems.</li><li>Branch banking systems.</li><li>Large-scale integration programs.</li><li>Multi-vendor / outsourced delivery environments.</li></ul><p><strong>Certifications</strong></p><p>PMP, PRINCE2, PMI-ACP, PSM/CSM, or SAFe certifications are preferred but not mandatory. The key requirement is a candidate with a strong ownership mindset who can proactively identify risks, drive actions, manage dependencies, challenge unrealistic commitments, and take accountability for delivery rather than only coordinating meetings and collecting updates.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of Project Management / Technology Delivery experience. Strong experience managing medium to large technology projects. Banking / Financial Services experience is highly preferred. Experience managing multiple parallel workstreams, teams, and dependencies. Previous exposure to integration-heavy or transformation projects is preferred.</p><p><strong>Project &amp; Delivery Management</strong></p><p>Candidates should have strong hands-on experience in:</p><ul><li>End-to-end project planning and execution.</li><li>High-level and detailed project plans.</li><li>Milestone and dependency management.</li><li>RAID management.</li><li>Resource and capacity planning.</li><li>Baseline vs. forecast tracking.</li><li>Release and Go-Live planning.</li><li>Recovery plans for delayed projects.</li><li>Executive status reporting and management dashboards.</li><li>Escalation and action tracking.</li></ul><p><strong>Agile / Scrum</strong></p><p>Strong practical knowledge of:</p><ul><li>Sprint Planning.</li><li>Daily Stand-ups.</li><li>Sprint Reviews and Retrospectives.</li><li>Backlog management.</li><li>Story / Task / Bug lifecycle.</li><li>Sprint capacity and delivery forecasting.</li><li>Agile delivery governance.</li></ul><p>We are not looking for Scrum Masters who only facilitate ceremonies. The candidate should be able to own overall project delivery.</p><p><strong>Technical Understanding</strong></p><p>The candidate does not need to be a developer, but should be comfortable managing discussions related to:</p><ul><li>APIs and system integrations.</li><li>Backend and Frontend development.</li><li>Middleware / ESB.</li><li>Legacy systems and modernization.</li><li>Integration dependencies.</li><li>Environments and deployments.</li><li>Technical blockers and defects.</li></ul><p><strong>Testing &amp; Release Management</strong></p><p>Good understanding of the delivery lifecycle, including:</p><ul><li>Development</li><li>Integration Testing</li><li>SIT</li><li>UAT</li><li>Go-Live</li><li>Hypercare</li></ul><p>Candidates should be familiar with:</p><ul><li>Defect management and prioritization.</li><li>SIT/UAT readiness.</li><li>Test-data and environment dependencies.</li><li>Code freeze and release readiness.</li><li>Go-Live criteria and production support.</li></ul><p><strong>Stakeholder Management</strong></p><p>The candidate should be capable of independently coordinating with:</p><ul><li>Development Teams.</li><li>Technical Leads / Architects.</li><li>QA and Testing Teams.</li><li>Product Owners / Business Teams.</li><li>Infrastructure and Security Teams.</li><li>External delivery partners.</li><li>Senior Management.</li></ul><p>Strong communication, follow-up, negotiation, and escalation skills are essential.</p><p><strong>Required Tools</strong></p><p>Strong hands-on experience with:</p><ul><li>Jira</li><li>Microsoft Excel</li><li>PowerPoint</li><li>Microsoft Project</li></ul><p>Experience with Confluence, Smartsheet, Miro, or Power BI would be an advantage.</p><p><strong>Preferred Project Background</strong></p><p>Profiles with experience in any of the following would be preferred:</p><ul><li>Banking transformation.</li><li>Core banking integrations.</li><li>API modernization.</li><li>ESB / Middleware.</li><li>Digital banking.</li><li>Contact Center systems.</li><li>Branch banking systems.</li><li>Large-scale integration programs.</li><li>Multi-vendor / outsourced delivery environments.</li></ul><p><strong>Certifications</strong></p><p>PMP, PRINCE2, PMI-ACP, PSM/CSM, or SAFe certifications are preferred but not mandatory. The key requirement is a candidate with a strong ownership mindset who can proactively identify risks, drive actions, manage dependencies, challenge unrealistic commitments, and take accountability for delivery rather than only coordinating meetings and collecting updates.</p>

<p><b style="font-size: 11px;">Key Responsibilities:&nbsp;</b></p><p><br></p><p>SDC Mobilisation &amp; Operating Model</p><p><br></p><p>Lead the initial setup of the SDC operating model for tax operations support.</p><p>Define and maintain the overall mobilization plan, ensuring all workstreams, milestones, and deliverables are tracked.</p><p>Review prior year tax operations support materials to understand scope, dependencies and key risks.</p><p>Support resource planning, onboarding, and allocation activities for the SDC team.</p><p>Support transition activities from mobilization into business-as-usual operations.</p><p>Stakeholder Management &amp; tax operations Coordination</p><p><br></p><p>Act as the primary coordination point between auditors, client, and PwC teams.</p><p>Coordinate and schedule local stakeholder meetings to support mobilization</p><p>Ensuring PBC alignment is maintained following&nbsp; the initial PBC calls to be held.</p><p>Facilitate issue resolution and drive actions to closure across multiple stakeholder groups withing an agreed turnaround time.</p><p>Coordinate cross-functional activities to ensure delivery objectives are achieved.</p><p>Delivery planning and project management</p><p><br></p><p>Establish and maintain a centralized tracker for activities, milestones, and dependencies.</p><p>Monitor team progress against plan and proactively manage delivery risks and issues.</p><p>Track KPIs, milestones, and service performance against agreed targets.</p><p>Knowledge Transfer, process design and continuous improvement</p><p><br></p><p>Coordinate knowledge transfer sessions between onshore tax operations teams and SDC ETIC team.</p><p>Develop clear process documentation and step-by-step instructions for SDC team members.</p><p>Support creation and maintenance of a team dashboard for reporting and status tracking.</p><p>Identify opportunities for process optimization, standardization, and automation.</p><p>Promote effective knowledge sharing across delivery teams.</p><p>Governance, Risk &amp; Quality Management</p><p><br></p><p>Establish governance routines including project status meetings, risk reviews, and stakeholder reporting forums.</p><p>Define quality control and review checkpoints to ensure consistent deliverables.</p><p>Provide regular status updates for key stakeholders</p><p>Ensure risks, issues and dependencies are appropriately tracked and managed.</p><p>Adhere to data privacy, confidentiality and information security requirements when handling client information</p><p>Tax operations Delivery Oversight &amp; Reporting</p><p><br></p><p>Oversee tax operations adjustment process</p><p>Support the preparation of executive updates and reporting.</p><p>Coordinate entities requiring interim tax operations support and monitor delivery progress.</p><p>Maintain timelines and the tax operations calendar.</p><p>Support financial statements of governance activities through tax operations cycle closure.</p><p>Provide delivery insights and progress reporting to leadership.</p><p><b><br></b></p><p><b>Skills &amp; Experience:&nbsp;</b></p><p><br></p><p>Strong project management and organizational skills.</p><p>Experience setting up or mobilizing delivery teams or shared service centers.</p><p>Ability to translate requirements into clear, structured instructions and processes.</p><p>Strong stakeholder management and communication skills.</p><p>Experience in tax operations environments or supporting tax operations delivery is preferred.</p><p>Good working knowledge of Excel, trackers, dashboards, and project reporting tools.</p><p>Team player and ability to work as a part of a collaborative team structure.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><b>Suggested Experience: <br></b><br>5 8 years of experience in project management, delivery coordination, tax operations support, managed services, shared services, or service center mobilization. Prior experience in tax operations delivery and coordination, offshore delivery models, or professional services environments is preferred. Strong project management and organizational skills. Experience setting up or mobilizing delivery teams or shared service centers. Ability to translate requirements into clear, structured instructions and processes. Strong stakeholder management and communication skills. Experience in tax operations environments or supporting tax operations delivery is preferred. Good working knowledge of Excel, trackers, dashboards, and project reporting tools. Team player and ability to work as a part of a collaborative team structure.

<ul><li><p>The Director, AI &amp; Data CoE exists to operate the Group's AI and Data Centre of Excellence as a high performing, delivery-oriented engine.</p></li><li><p> This role translates Group Data &amp; AI strategy into consistent execution, scalable delivery, and measurable outcomes across the operating companies.</p></li><li><p>The role is execution-first: running the factory that delivers AI, data, and analytics value at scale. Without this position, the CoE risks operating as a loose collection of squads with inconsistent delivery, weak reuse, and limited cross-OpCo scaling, undermining the CSIO operating model and the commercial proposition of Pulse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Master’s degree in Computer Science, Engineering, Business Administration with IT focus, or related field.</p></li><li><p>10+ years of experience in delivery management, programme management or AI/Data operations.</p></li><li><p>5–7 years of experience leading multi-squad delivery organizations.</p></li><li><p>Proven experience managing an AI, Data or Analytics CoE or equivalent delivery organization at scale.</p></li><li><p>Strong experience in end-to-end delivery, capacity planning, resource allocation and quality management.</p></li><li><p>Proven track record in developing reusable IP and scaling solutions across multiple operating companies.</p></li><li><p>Experience in a services environment, with strong Agile delivery expertise and knowledge of Jira, Azure DevOps, Asana or equivalent tools.</p></li><li><p>Professional working proficiency in English; French is an advantage</p></li></ul><p></p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to coordinate the effective, secure and compliant delivery of exams and related operational activities across a country or location. The role ensures end-to-end readiness for test-day and post-test operations, including venue coordination, equipment readiness, materials handling and test-day staff management, in line with global quality, security, compliance and Standard Operating Procedures (SOPs). It oversees the selection, contracting and coordination of internal and external venues and equipment, ensuring delivery resources are available, cost-effective and compliant with British Council and awarding body standards. The role sits within the Operational Delivery function of E&amp;E Operations and coordinates venue and equipment planning, contracting and compliance to safeguard exam security and integrity. It works closely with country operations teams and relevant stakeholders to ensure efficient and consistent delivery, while driving continuous improvement in logistics, operational efficiency and customer experience. The role also supports capability building across country operations teams, promoting consistent application of operational standards and best practice.</p><p>Role Accountabilities</p><p>Service Delivery &amp; Operational Excellence:</p><ul><li>Coordinate all operational aspects of test-day and post-test delivery, ensuring compliance with global Standard Operating Procedures (SOPs), security standards, and operational readiness requirements.</li><li>Oversee the sourcing, contracting, performance management, and compliance of internal and external venues and third-party delivery partners to ensure value for money.</li><li>Coordinate the procurement, maintenance, and readiness of test-day equipment and materials, including laptops, hand scanners, signage, and storage facilities, while ensuring the secure handling, tracking, and transportation of confidential materials.</li><li>Lead operational readiness checks, venue audits, and test-day risk assessments, support the management of test-day rosters to ensure operational coverage, participate in delivery as required, act as the primary operational contact for venues, test-day staff, and delivery partners, and manage issue escalation, incident response, and stakeholder communications.</li></ul><p>Risk, Compliance &amp; Stakeholder Management:</p><ul><li>Ensure full adherence to security, integrity, and regulatory requirements for exam delivery by conducting or supporting venue compliance audits, incident investigations, and maintaining accurate audit trails and operational documentation.</li><li>Collaborate with the Governance and Compliance team to support operational assurance and compliance activities.</li><li>Coordinate operational communications with candidates, partners, and internal stakeholders, ensuring customer feedback and test-day observations are captured, reviewed, and acted upon.</li><li>Work closely with venue owners, third-party delivery partners, and suppliers to resolve performance, compliance, and service-related issues while maintaining high standards of customer experience.</li></ul><p>Financial Management, Leadership &amp; Capability Building:</p><ul><li>Oversee venue and supplier contracting, including purchase orders, payments, and cost tracking, ensuring the efficient and compliant use of venues, materials, and staff resources.</li><li>Manage Delivery Network Assistants, venue staff, and temporary test-day teams where applicable, supporting their training and development in compliance, operational procedures, and risk management.</li><li>Foster a culture of accountability, security, continuous improvement, and consistent operational excellence across delivery teams.</li></ul><p>Qualification and Experience Essentials</p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</li><li>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</li><li>Experience supervising staff or contractors.</li></ul><p>Desirables</p><ul><li>Lean Six Sigma qualification.</li><li>Experience working with awarding bodies or educational assessment services.</li><li>Good understanding of compliance, confidentiality, and audit requirements</li></ul><p>Important information</p><ul><li>British Council Pay band: 4</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualification and Experience Essentials</h4><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</li><li>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</li><li>Experience supervising staff or contractors.</li></ul><h4>Desirables</h4><ul><li>Lean Six Sigma qualification.</li><li>Experience working with awarding bodies or educational assessment services.</li><li>Good understanding of compliance, confidentiality, and audit requirements</li></ul>

<p>Supervising and coordinating daily delivery operations, assigning tasks and routes to drivers</p><p>Conducting rider interviews and managing the onboarding process to ensure new hires are well-prepared</p><p>Conducting on-ground training to all new hires to ensure they are aligned with InstaShop's standards</p><p>Monitoring delivery performance, addressing delays, and resolving on-ground issues to ensure timely service</p><p>Providing support and guidance to drivers, ensuring compliance with safety protocols and company policies</p><p>Conducting regular performance evaluations and training sessions to enhance team skills and efficiency</p><p>Communicating with customers and addressing any delivery-related concerns or feedback</p><p>Maintaining accurate records of deliveries, incidents, and vehicle usage</p><p>Ensuring asset delivery is in a timely fashion to 3PL vendors and their riders</p><p><strong>Desired Candidate Profile</strong></p><b>Key Qualifications</b><br>Bachelor's degree in Logistics, Business, or a related field<br>Minimum 2+ years of experience in delivery operations or team supervision<br>Strong understanding of route planning, delivery processes, and safety regulations<br>Proficiency in using delivery management software and GPS tracking systems

<p>Supervising and coordinating daily delivery operations, assigning tasks and routes to drivers</p><p>Conducting rider interviews and managing the onboarding process to ensure new hires are well-prepared</p><p>Conducting on-ground training to all new hires to ensure they are aligned with InstaShop's standards</p><p>Monitoring delivery performance, addressing delays, and resolving on-ground issues to ensure timely service</p><p>Providing support and guidance to drivers, ensuring compliance with safety protocols and company policies</p><p>Conducting regular performance evaluations and training sessions to enhance team skills and efficiency</p><p>Communicating with customers and addressing any delivery-related concerns or feedback</p><p>Maintaining accurate records of deliveries, incidents, and vehicle usage</p><p>Ensuring asset delivery is in a timely fashion to 3PL vendors and their riders</p><p><strong>Desired Candidate Profile</strong></p><p>Key Qualifications</p><p>Bachelor's degree in Logistics, Business, or a related field</p><p>Minimum 2+ years of experience in delivery operations or team supervision</p><p>Strong understanding of route planning, delivery processes, and safety regulations</p><p>Proficiency in using delivery management software and GPS tracking systems</p>

<p>About the Role We are looking for an experienced Data Delivery Lead to lead the delivery of a modern data platform for a strategic enterprise client, as part of one of our early and high-priority data transformation initiatives. The project is building on an initial phase that established the target architecture, delivery approach, and proof of concept. The next phase is focused on turning that foundation into a scalable, production-ready data platform using Microsoft Azure, with Microsoft Fabric at its core. As Data Delivery Lead, you will take ownership of the data workstream from planning through delivery. You will lead the data engineering team, work closely with project and architecture leads, and ensure that the platform is delivered to a high technical and delivery standard. This role is ideal for someone who combines strong data engineering experience with the ability to lead technical delivery and work confidently with both technical and business stakeholders.</p><h3>What You'll Do</h3><ul><li>Lead the delivery of the data platform workstream, from planning throughproduction.</li><li>Translate the existing architecture and roadmap into clear technical deliverables and priorities.</li><li>Lead and support the team throughout the delivery.</li><li>Design and oversee data ingestion, transformation, modelling, and data quality activities.</li><li>Ensure the data platform is scalable, reliable, maintainable, and aligned with the agreed architecture.</li><li>Work closely with Project Managers to manage scope, priorities, dependencies, risks, and delivery progress.</li><li>Make and communicate technical decisions within the data engineering domain.</li><li>Review technical solutions and deliverables to ensure quality and consistency.</li><li>Identify technical and delivery risks early and drive them through to resolution.</li><li>Work with other technical teams to manage integrations and dependencies across the platform.</li><li>Help establish good data engineering practices that can be reused across future projects.</li><li>Act as the main technical point of contact for data delivery within the project.</li></ul><h3>Must-Have</h3><ul><li>Proven experience leading data engineering or data platform delivery in a project environment.</li><li>Strong hands-on experience with Microsoft Azure data services.</li><li>Practical experience with Microsoft Fabric or a comparable modern cloud data platform.</li><li>Strong understanding of modern data platform and lakehouse architectures.</li><li>Experience with data ingestion, transformation, and data modelling.</li><li>Strong SQL skills and practical experience with Python and/or PySpark.</li><li>Experience working with data pipelines, orchestration, and data quality.</li><li>Experience leading or mentoring data engineers.</li><li>Ability to balance technical decisions with delivery priorities, timelines, and project constraints.</li><li>Strong communication and stakeholder management skills.</li></ul><h3>Nice-to-Have</h3><ul><li>Experience with dbt.</li><li>Experience integrating data from enterprise systems (ERP).</li><li>Experience with CI/CD and automated deployment of data workloads.</li><li>Experience with real-time or near-real-time data processing.</li><li>Experience with Power BI or other analytical/BI platforms.</li><li>Experience with data governance, master data, or identity resolution.</li><li>Relevant Microsoft Azure or data engineering certifications.</li></ul><h3>Technology</h3><p>The technology stack is primarily based on Microsoft Azure and Microsoft Fabric, with technologies and services including lakehouse architecture, OneLake, data pipelines, SQL, PySpark, and modern data engineering practices. You do not need to be an expert in every technology listed above. We are looking for someone with strong fundamentals in modern data engineering who can lead the implementation and make sound technical decisions.</p><h3>What Success Looks Like</h3><p>In this role, you will be successful if you can:</p><ul><li>Turn an established architecture and roadmap into a working production platform.</li><li>Lead the data team effectively through delivery.</li><li>Maintain a high standard of engineering quality.</li><li>Anticipate and manage technical risks and dependencies.</li><li>Deliver reliably against agreed project commitments.</li><li>Build a data platform that provides a strong foundation for future data initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience leading data engineering or data platform delivery in a project environment.</li><li>Strong hands-on experience with Microsoft Azure data services.</li><li>Practical experience with Microsoft Fabric or a comparable modern cloud data platform.</li><li>Strong understanding of modern data platform and lakehouse architectures.</li><li>Experience with data ingestion, transformation, and data modelling.</li><li>Strong SQL skills and practical experience with Python and/or PySpark.</li><li>Experience working with data pipelines, orchestration, and data quality.</li><li>Experience leading or mentoring data engineers.</li><li>Ability to balance technical decisions with delivery priorities, timelines, and project constraints.</li><li>Strong communication and stakeholder management skills.</li><li>Experience with dbt.</li><li>Experience integrating data from enterprise systems (ERP).</li><li>Experience with CI/CD and automated deployment of data workloads.</li><li>Experience with real-time or near-real-time data processing.</li><li>Experience with Power BI or other analytical/BI platforms.</li><li>Experience with data governance, master data, or identity resolution.</li><li>Relevant Microsoft Azure or data engineering certifications.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us <p>At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.</p><br> <p>At Assembly we embody three core values:&nbsp;Show Up&nbsp;- actively contribute to a space of personal and collective growth;&nbsp;Make Change&nbsp;- embrace obstacles as opportunities, taking intentional steps to drive positive change; and&nbsp;Win Well&nbsp;- approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.</p><br> <p>We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence</p><br> Overview <p>Assembly Global Delivery is seeking an accomplished and transformational leader to head its Cairo Global Delivery Hub. This role extends beyond operational leadership- it is responsible for shaping the strategic direction of the Cairo hub, driving business transformation, strengthening partnerships with global business units, and positioning Cairo as a critical capability center within Assembly and the broader Stagwell ecosystem.</p><br> <p>As the senior-most leader for the Cairo hub, the Center Head will champion delivery excellence, governance, organizational maturity, and capability development while partnering closely with regional business leaders to expand services, build future-ready teams, and support the continued growth of Global Delivery.</p><br> <p>The role will serve as the primary escalation point for the Cairo hub and will be accountable for aligning local execution with global business priorities.</p><br> Responsibilities <p><strong>Strategic Site Leadership</strong></p><br> <ul> <li>Lead the overall strategy, performance, and growth of the Cairo Global Delivery Hub in alignment with Global Delivery and business objectives. </li> <li>Position Cairo as a trusted delivery partner for Assembly and Stagwell agencies by expanding capabilities and supporting increasingly complex global assignments. </li> <li>Build a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement. </li> <li>Act as the executive sponsor for all strategic initiatives impacting the Cairo hub. </li> </ul> <p><strong>Business Partnership &amp; Growth</strong></p><br> <ul> <li>Partner closely with Regional Business Unit leaders to understand evolving business priorities and proactively identify new delivery opportunities. </li> <li>Drive adoption of Global Delivery services across regions through trusted business partnerships and consistent execution excellence. </li> <li>Support capability expansion by transitioning higher-value and upstream work into Cairo. </li> <li>Influence stakeholders to leverage Cairo for strategic programs rather than transactional delivery. </li> </ul> <p><strong>Delivery Excellence &amp; Governance</strong></p><br> <ul> <li>Establish a best-in-class operating model focused on delivery excellence, governance, quality, and operational discipline. </li> <li>Drive consistent execution of KPIs, SLAs, quality standards, and governance frameworks across all supported functions. </li> <li>Lead operational reviews with business stakeholders to improve performance, productivity, and customer satisfaction. </li> <li>Ensure delivery risks are proactively managed with robust mitigation and continuity plans. </li> <li>Serve as the senior escalation point for delivery, operational, people, and business-critical matters. </li> </ul> <p><strong>Organizational Transformation</strong></p><br> <ul> <li>Lead organizational change initiatives that improve scalability, efficiency, and business agility. </li> <li>Champion AI, automation, and modern ways of working to simplify operations and enhance productivity. </li> <li>Drive continuous process improvement across delivery functions. </li> <li>Build a culture where innovation and operational excellence become part of everyday work. </li> </ul> <p><strong>People Leadership &amp; Capability Development</strong></p><br> <ul> <li>Build, inspire, and develop a highly engaged, future-ready workforce. </li> <li>Coach leaders and managers to strengthen leadership capability and succession planning. </li> <li>Foster a culture of continuous learning, encouraging employees to pursue certifications, digital skills, and platform expertise. </li> <li>Create clear career pathways that enable employees to take on increasingly strategic and complex assignments. </li> <li>Promote cross-functional collaboration and knowledge sharing across global teams. </li> </ul> <p><strong>Workforce &amp; Capability Planning</strong></p><br> <ul> <li>Develop the organizational structure required to support current and future business demand. </li> <li>Partner with Talent Acquisition and Workforce Planning to ensure the right capabilities are available at the right time. </li> <li>Identify capability gaps and implement structured upskilling initiatives aligned to evolving client and business needs. </li> <li>Drive workforce readiness for emerging technologies, AI-enabled services, and new delivery models. </li> </ul> <p><strong>Stakeholder Management</strong></p><br> <ul> <li>Build trusted relationships with senior leaders across Assembly, Stagwell, and regional business units. </li> <li>Represent Cairo within the Global Delivery leadership team. </li> <li>Act as the executive point of contact for all delivery, operational, and organizational escalations. </li> <li>Communicate business priorities, performance, and transformation progress to executive leadership. </li> </ul> <p><strong>Leadership Expectations</strong></p><br> <p>The successful candidate will:</p><br> <ul> <li>Lead with a transformation mindset. </li> <li>Build strong partnerships across global business functions. </li> <li>Inspire teams through change with clarity and purpose. </li> <li>Raise the maturity of the Cairo hub through governance and operational excellence. </li> <li>Expand Cairo's role from a delivery center to a strategic capability hub. </li> <li>Foster a culture of innovation, accountability, and continuous learning. </li> <li>Champion collaboration across regions while delivering measurable business outcomes. </li> </ul> Equal Opportunities <p>Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.</p><br> </div>

<p>We are looking for a delivery-focused Project Manager to own end-to-end execution of web and app development projects, including ongoing support and maintenance engagements. This role requires someone who can operate effectively in evolving environments where structure exists but needs strengthening. The ideal candidate takes accountability for delivery outcomes, drives momentum across teams, and ensures projects move forward proactively rather than reactively. While overall client ownership remains at senior level, this PM will lead client calls, manage reporting, coordinate UAT, and serve as the primary driver of day-to-day delivery execution.</p><p><b>Key Responsibilities</b></p><p>Project Ownership &amp; Delivery</p><ul><li>Own end-to-end delivery of web/app development projects</li><li>Manage sprint planning, execution, and closure with Dev &amp; QA teams</li><li>Drive timely sprint completion and minimize spillover</li><li>Ensure clarity on scope, deliverables, and acceptance criteria</li><li>Maintain delivery momentum across parallel workstreams</li></ul><p>Risk &amp; Issue Management</p><ul><li>Proactively identify risks and potential blockers</li><li>Escalate early with mitigation plans</li><li>Investigate root causes of delays and drive resolution</li><li>Track and manage cross-team dependencies</li></ul><p>Client-Facing Responsibilities</p><ul><li>Lead client status calls and delivery discussions</li><li>Present structured progress updates and reports</li><li>Own UAT coordination, including entry/exit alignment and closure</li><li>Manage support ticket tracking and prioritization</li><li>Maintain clear and professional communication with enterprise clients</li></ul><p>Technical Collaboration</p><ul><li>Work closely with developers and QA teams to ensure realistic planning and execution</li><li>Understand technical discussions sufficiently to challenge timelines and clarify dependencies</li><li>Translate technical progress into clear client-facing communication</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3+ years of experience in digital project management (web/app delivery)</p><p>Experience managing Dev &amp; QA teams in Agile or hybrid environments</p><p>Solid general technical understanding, with the ability to follow and engage in technical discussions</p><p>Experience working with enterprise or demanding clients</p><p>Strong ownership mindset with a track record of driving delivery outcomes</p><p>Plus Experience managing support and maintenance contracts</p>

<p>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.</p><p>The Team Portfolio Management team is responsible for the governance and management of the organisation's collection of investments and change initiatives to deliver strategic priorities .The role involves evaluating, prioritizing, and monitoring multiple delivery streams, optimizing resource allocation, minimizing risks, and managing costs to maximise return on investment. The remit of a portfolio manager includes road mapping, pipeline planning and prioritisation, demand assessment, business case establishment, delivery channel assertion, resource allocation, delivery governance, supplier management and finance management. Portfolio management is accountable for identifying the right orchestration across various change delivery streams to maximise value creation and change velocity whilst minimising business disruption and friction.</p><p>Role As a Portfolio Manager, you will effectively manages a medium size &amp; lower complexity Portfolio that requires homogeneous change delivery streams to be structured and governed to deliver the portfolio objectives.</p><p>Responsibilities</p><ul><li>Manage and govern a portfolio of initiatives</li><li>Evaluate and prioritise delivery streams</li><li>Maintain portfolio roadmaps and planning</li><li>Support business case development</li><li>Optimise resource allocation</li><li>Manage risks, dependencies, and costs</li><li>Engage with senior stakeholders</li><li>Coach junior team members</li></ul><p>The Individual</p><ul><li>Strong communication and stakeholder management</li><li>Analytical mindset</li><li>Collaborative and accountable</li></ul><p>Experience</p><ul><li>Experience managing portfolios or programmes</li><li>Governance and delivery framework knowledge</li><li>Financial and resource planning exposure</li></ul><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required:</p><p>Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills</p><p>Optional Skills</p><p>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance</p><p>Desired Languages (If blank, desired languages not specified)</p><p>Travel Requirements Not Specified</p><p>Available for Work Visa Sponsorship? No</p><p>Government Clearance Required? No</p><p>Job Posting End Date</p><p><strong>Desired Candidate Profile</strong></p><p>The Individual</p><ul><li>Strong communication and stakeholder management</li><li>Analytical mindset</li><li>Collaborative and accountable</li></ul><p>Experience</p><ul><li>Experience managing portfolios or programmes</li><li>Governance and delivery framework knowledge</li><li>Financial and resource planning exposure</li></ul><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required:</p><p>Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills</p><p>Optional Skills</p><p>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance</p>

NoVi Marketing is hiring a Senior Account Manager to lead client relationships and ensure the successful delivery of integrated marketing campaigns.<br>We are looking for a commercially minded agency professional who can translate client objectives into clear briefs, coordinate internal teams, protect delivery quality and build long-term account growth.<br>Fluency in Arabic and English is essential.<br>Key responsibilities:Own senior client relationships from onboarding through delivery and renewal. Translate business objectives into clear, actionable briefs. Lead ATL, BTL, TTL, digital, creative, media and activation projects. Coordinate strategy, creative, media, production and finance teams. Manage scopes, budgets, timelines, approvals and client expectations. Lead client meetings, presentations, status reports and performance reviews in Arabic and English. Identify account-growth, cross-selling and upselling opportunities. Address delivery risks and resolve client concerns professionally. Maintain account profitability, satisfaction and retention. Ensure campaigns meet agreed objectives, quality standards and deadlines.<br>Required qualifications:At least five years of agency account-management experience. Fluent professional communication in Arabic and English. Proven experience managing integrated marketing campaigns. Strong client leadership, presentation and negotiation skills. Experience managing multiple accounts, budgets and delivery teams. A record of retaining clients and growing account revenue. Strong commercial awareness and attention to detail. Experience serving clients across Egypt, KSA or the UAE is preferred.<br>If you can build trusted client partnerships while driving exceptional delivery and profitable account growth, we would like to hear from you.

<p><b style="font-size: 11px;">Key Responsibilities:</b></p><p>SDC Mobilisation &amp; Operating Model</p><ul><li>Lead the initial setup of the SDC operating model for tax operations support.</li><li>Define and maintain the overall mobilization plan, ensuring all workstreams, milestones, and deliverables are tracked.</li><li>Review prior year tax operations support materials to understand scope, dependencies and key risks.</li><li>Support resource planning, onboarding, and allocation activities for the SDC team.</li><li>Support transition activities from mobilization into business-as-usual operations.</li></ul><p>Stakeholder Management &amp; tax operations Coordination</p><ul><li>Act as the primary coordination point between auditors, client, and PwC teams.</li><li>Coordinate and schedule local stakeholder meetings to support mobilization Ensuring PBC alignment is maintained following the initial PBC calls to be held.</li><li>Facilitate issue resolution and drive actions to closure across multiple stakeholder groups withing an agreed turnaround time.</li><li>Coordinate cross-functional activities to ensure delivery objectives are achieved.</li></ul><p>Delivery planning and project management</p><ul><li>Establish and maintain a centralized tracker for activities, milestones, and dependencies.</li><li>Monitor team progress against plan and proactively manage delivery risks and issues.</li><li>Track KPIs, milestones, and service performance against agreed targets.</li></ul><p>K nowledge Transfer, process design and continuous improvement</p><ul><li>Coordinate knowledge transfer sessions between onshore tax operations teams and SDC ETIC team.</li><li>Develop clear process documentation and step-by-step instructions for SDC team members.</li><li>Support creation and maintenance of a team dashboard for reporting and status tracking.</li><li>Identify opportunities for process optimization, standardization, and automation.</li><li>Promote effective knowledge sharing across delivery teams.</li></ul><p>Governance, Risk &amp; Quality Management</p><ul><li>Establish governance routines including project status meetings, risk reviews, and stakeholder reporting forums.</li><li>Define quality control and review checkpoints to ensure consistent deliverables.</li><li>Provide regular status updates for key stakeholders Ensure risks, issues and dependencies are appropriately tracked and managed.</li><li>Adhere to data privacy, confidentiality and information security requirements when handling client information</li></ul><p>Tax operations Delivery Oversight &amp; Reporting</p><ul><li>Oversee tax operations adjustment process Support the preparation of executive updates and reporting.</li><li>Coordinate entities requiring interim tax operations support and monitor delivery progress.</li><li>Maintain timelines and the tax operations calendar.</li><li>Support financial statements of governance activities through tax operations cycle closure.</li><li>Provide delivery insights and progress reporting to leadership.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>Suggested Experience:&nbsp;</b></p><p><br></p><p>5 8 years of experience in project management, delivery coordination, tax operations support, managed services, shared services, or service center mobilization. Prior experience in tax operations delivery and coordination, offshore delivery models, or professional services environments is preferred.</p><p><b><br></b></p><p><b>Skills &amp; Experience:</b></p><ul><li>Strong project management and organizational skills.</li><li>Experience setting up or mobilizing delivery teams or shared service centers.</li><li>Ability to translate requirements into clear, structured instructions and processes.</li><li>Strong stakeholder management and communication skills.</li><li>Experience in tax operations environments or supporting tax operations delivery is preferred.</li><li>Good working knowledge of Excel, trackers, dashboards, and project reporting tools.</li><li>Team player and ability to work as a part of a collaborative team structure.</li></ul><p>Degrees/Field of Study required:</p><p>Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}</p><p>Desired Languages (If blank, desired languages not specified)</p><p>Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date</p>

<p>Job Summary Data Science Middle East (DSME) is seeking an experienced Engagement Manager to lead Managed Services and IT Outsourcing engagements for enterprise customers across the GCC region. The Engagement Manager will act as the primary client contact, ensuring successful service delivery, operational excellence, and long-term customer satisfaction throughout the engagement lifecycle. This role is responsible for managing enterprise client engagements, overseeing outsourced resources, ensuring SLA and KPI compliance, coordinating with internal delivery and talent acquisition teams, and driving continuous service improvements. The successful candidate will also collaborate with Sales and Client Success teams to support account growth, contract renewals, and service expansion opportunities.</p><p><b>Key Responsibilities</b></p><p>Client &amp; Engagement Management</p><ul><li>Act as the primary point of contact for Managed Services and Outsourcing customers.</li><li>Build and maintain long-term client relationships while ensuring exceptional customer satisfaction.</li><li>Lead governance meetings, service reviews, executive business reviews (EBRs), and operational discussions.</li><li>Manage engagement scope, contractual commitments, service quality, and delivery performance.</li><li>Proactively manage customer escalations and ensure timely issue resolution.</li></ul><p>Managed Services Delivery</p><ul><li>Lead end-to-end delivery of Managed Services and IT Outsourcing engagements.</li><li>Ensure compliance with agreed SLAs, KPIs, contractual obligations, and quality standards.</li><li>Monitor operational performance and drive continuous service improvement initiatives.</li><li>Identify delivery risks and implement mitigation and business continuity plans.</li></ul><p>Resource &amp; Team Management</p><ul><li>Manage the complete lifecycle of outsourced consultants, including onboarding, deployment, utilization, performance management, and offboarding.</li><li>Act as the reporting manager for outsourced consultants and managed service teams.</li><li>Conduct regular performance reviews and provide coaching, mentoring, and professional development.</li><li>Optimize workforce planning and resource allocation across multiple client engagements.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Client Success Managers, Delivery Managers, Technical Leads, and Talent Acquisition teams.</li><li>Gather and validate customer requirements and translate them into resource and delivery plans.</li><li>Coordinate recruitment activities to ensure timely staffing fulfillment.</li><li>Support service transitions, knowledge transfer, and onboarding for new engagements.</li></ul><p>Commercial &amp; Business Growth</p><ul><li>Support contract renewals, change requests, service expansions, and account growth initiatives.</li><li>Identify opportunities to introduce additional DSME services within existing customer accounts.</li><li>Participate in account planning and customer success initiatives.</li><li>Support proposal preparation and solution discussions for Managed Services opportunities.</li></ul><p>Governance &amp; Operational Excellence</p><ul><li>Monitor and report engagement KPIs, SLAs, utilization, financial performance, and customer satisfaction metrics.</li><li>Prepare executive dashboards, operational reports, and service review presentations.</li><li>Ensure compliance with internal governance, quality standards, and operational processes.</li><li>Lead continuous improvement initiatives to enhance operational efficiency and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, Business Administration, or a related field.</li></ul><p>Preferred Certifications</p><ul><li>PMP</li><li>PRINCE2</li><li>ITIL Foundation</li><li>Agile Scrum</li></ul><p>Experience</p><ul><li>Minimum 7 years of experience in Engagement Management, Managed Services, IT Outsourcing, Service Delivery, Account Management, or similar customer-facing leadership roles.</li><li>Proven experience managing enterprise Managed Services or IT Outsourcing engagements.</li><li>Experience leading cross-functional technical teams across multiple customers and projects.</li><li>Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and enterprise IT environments.</li><li>Experience managing SLAs, KPIs, customer escalations, governance, and service delivery performance.</li></ul><p>Required Skills</p><p>Technical Skills</p><ul><li>Managed Services Delivery</li><li>IT Outsourcing</li><li>Service Delivery Management</li><li>SLA &amp; KPI Management</li><li>IT Service Management (ITSM)</li><li>SDLC</li><li>Agile Delivery</li><li>Project Governance</li><li>Microsoft Office Suite</li><li>Project Management Tools</li></ul><p>Professional Skills</p><ul><li>Client Relationship Management</li><li>Stakeholder Management</li><li>Leadership &amp; Team Management</li><li>Communication &amp; Presentation Skills</li><li>Negotiation</li><li>Problem Solving</li><li>Strategic Thinking</li><li>Commercial Awareness</li><li>Risk Management</li><li>Decision Making</li></ul>

<p><b>Role Overview&nbsp;</b></p><p><br></p><p>We are looking for a Technical Project Manager to own the end-to-end delivery of web and app development projects, including ongoing support and maintenance engagements. The ideal candidate combines strong project management and delivery skills with a solid technical background and experience managing software development projects . This role requires someone who can work closely with Engineering and QA teams, understand technical requirements and dependencies, challenge estimates and timelines when needed, and ensure projects are delivered successfully. The role operates in an evolving environment where structure exists but may require strengthening. The ideal candidate takes full accountability for delivery outcomes, proactively drives projects forward, and effectively manages technical risks, dependencies, and blockers. While overall client ownership remains at senior level, this Technical Project Manager will lead client calls, manage project reporting, coordinate UAT, and serve as the primary driver of day-to-day technical delivery.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Technical Project Ownership &amp; Delivery</p><ul><li>Own end-to-end delivery of web and app development projects.</li><li>Manage project planning, sprint planning, execution, and closure with Development and QA teams.</li><li>Drive timely sprint completion and minimize spillover.</li><li>Ensure clear understanding of technical scope, deliverables, requirements, and acceptance criteria.</li><li>Translate business and client requirements into clear deliverables for technical teams.</li><li>Maintain delivery momentum across parallel technical workstreams.</li><li>Monitor project progress against timelines, scope, quality, and dependencies.</li></ul><p>Technical Risk &amp; Issue Management</p><ul><li>Proactively identify technical risks, blockers, and dependencies that may impact delivery.</li><li>Work closely with Engineering and QA teams to investigate issues and drive resolution.</li><li>Challenge technical estimates, timelines, and dependencies when required.</li><li>Identify root causes of delays and implement mitigation plans.</li><li>Escalate technical and delivery risks early with clear recommendations and action plans.</li><li>Track cross-team and technical dependencies throughout the project lifecycle.</li></ul><p>Client-Facing Responsibilities</p><ul><li>Lead client status calls and technical delivery discussions.</li><li>Present structured project progress updates, risks, dependencies, and action items.</li><li>Translate technical updates into clear and understandable client-facing communication.</li><li>Own UAT coordination, including entry/exit criteria, issue tracking, and closure.</li><li>Manage support ticket tracking, prioritization, and resolution follow-up.</li><li>Maintain clear and professional communication with enterprise and demanding clients.</li></ul><p>Technical Collaboration</p><ul><li>Work closely with developers, QA engineers, and other technical stakeholders throughout the project lifecycle.</li><li>Understand software development processes, architectures, integrations, APIs, and technical dependencies sufficiently to engage effectively with engineering teams.</li><li>Participate in technical discussions and help translate technical decisions into project plans and delivery actions.</li><li>Ensure technical requirements and dependencies are clearly understood and tracked.</li><li>Support realistic estimation and planning by understanding technical complexity and resource requirements.</li><li>Facilitate communication between technical teams, business stakeholders, and clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3+ years of experience in Technical Project Management or Digital Project Management , preferably within web or app development.</p><p>Proven experience managing software development projects from planning through delivery.</p><p>Experience working closely with Development and QA teams in Agile or hybrid environments.</p><p>Strong understanding of the software development lifecycle (SDLC) .</p><p>Solid technical understanding of web/mobile applications, APIs, integrations, databases, and common software development concepts.</p><p>Ability to understand and actively participate in technical discussions with engineers and technical stakeholders.</p><p>Ability to assess technical dependencies, challenge timelines/estimates, and identify potential delivery risks.</p><p>Experience working with enterprise or demanding clients.</p><p>Strong ownership mindset with a proven track record of driving technical delivery outcomes.</p><p>Strong communication, stakeholder management, problem-solving, and organizational skills.</p><p>Plus</p><ul><li>Experience managing support and maintenance contracts .</li><li>Experience working with technical teams on API integrations or third-party integrations.</li><li>Experience with cloud-based projects or platforms.</li><li>Technical background in software development, engineering, QA, or a related technical field.</li><li>Experience with project management tools such as Jira, Azure DevOps, or similar platforms.</li></ul>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>What you'll do</h4> <ul> <li>Lead the end-to-end delivery of assigned projects and programmes from initiation through to transition into operations.</li> <li>Build, motivate and guide cross-functional delivery teams, creating a clear vision, accountability and shared sense of purpose.</li> <li>Establish and maintain effective relationships with stakeholders, suppliers, delivery teams and business partners throughout the project lifecycle.</li> <li>Define project scope, priorities, schedules and delivery plans to maximise business value.</li> <li>Develop detailed programme and project plans, identifying dependencies, resource requirements, interconnections and critical paths.</li> <li>Create project cost estimates and support financial planning activities.</li> <li>Ensure project and programme workstreams are integrated within the overall delivery roadmap.</li> <li>Monitor project performance against agreed objectives, milestones, risks and success measures.</li> <li>Develop and implement stakeholder communication and engagement plans.</li> <li>Forecast and manage resource demand and supply across people, technology and financial dimensions.</li> <li>Manage project planning and resourcing activities while balancing competing priorities.</li> <li>Coach and support team members, encouraging collaboration, continuous improvement and delivery excellence.</li> <li>Conduct stakeholder analysis and maintain stakeholder maps to ensure expectations and requirements are understood and addressed.</li> <li>Promote open communication and strong working relationships across internal and external stakeholder groups.</li> <li>Ensure compliance with Vodafone delivery governance methodologies and standards.</li> </ul> <h4>About this role</h4> <p>We are seeking a Technical Delivery Project Lead to join the UK IT Portfolio Delivery team, responsible for the governance, planning and delivery of CAPEX-funded initiatives that support business growth. This role focuses on the end-to-end delivery of one or more complex projects across technology and business domains, from business case development through to operational handover.</p> <p>The successful candidate will manage high-complexity transformation and technology initiatives involving multiple stakeholders, third-party suppliers, system integrators and cross-functional delivery teams. They will play a key role in driving project success through effective planning, governance, stakeholder engagement and delivery excellence, ensuring projects are completed to agreed quality, cost and time commitments.</p> <h4>Who you are</h4> <ul> <li>Egyptian national currently residing in Egypt.</li> <li>Typically more than three years of experience managing the end-to-end delivery of complex ICT projects.</li> <li>Experience delivering technical change, transformation, or business-critical technology initiatives.</li> <li>Understanding of application development and software delivery lifecycles.</li> <li>Experience working with multicultural and geographically distributed teams.</li> <li>Demonstrated ability to lead and influence within both direct and matrix-managed environments.</li> <li>Background within telecommunications and/or network environments.</li> <li>PRINCE2 Practitioner and/or PMP certification.</li> <li>Proven experience managing multiple concurrent projects or programmes of varying size and complexity.</li> <li>Strong stakeholder management and communication skills, with the ability to engage effectively across technical and non-technical audiences.</li> <li>Experience managing programme and project budgets.</li> <li>Understanding of financial accounting concepts, including capitalisation and profit and loss.</li> <li>Strong cross-functional collaboration capabilities.</li> <li>Ability to quickly develop technical knowledge outside their core area of expertise.</li> <li>Advanced proficiency in Microsoft Excel, PowerPoint, Visio and Project.</li> <li>Excellent interpersonal, communication and leadership skills.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to deliver high-impact transformation and technology programmes supporting the UK market.</li> <li>Exposure to senior business stakeholders and strategic decision-making.</li> <li>Experience working across multiple technology domains, delivery partners and supplier ecosystems.</li> <li>Engagement in large-scale programme governance and business change activities.</li> <li>Collaborative and international working environment within a global telecommunications organisation.</li> <li>Opportunities to strengthen leadership, stakeholder management and programme delivery expertise.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme and project delivery methodologies.</li> <li>Large-scale stakeholder engagement and influencing techniques.</li> <li>Financial planning, forecasting and project budget management.</li> <li>Technical transformation and change management practices.</li> <li>Governance, risk and dependency management across complex delivery portfolios.</li> <li>Cross-functional leadership and matrix team management.</li> <li>Telecommunications technology and network delivery expertise.</li> <li>Resource planning and portfolio management capabilities.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Role Objectives:The Logistics Coordinator – Food is responsible for managing daily delivery operations within assigned zones to ensure smooth and efficient order fulfillment. The role focuses on monitoring Delivery Associate (DA) performance, resolving on-ground challenges, managing vendor-related issues, and ensuring adherence to service-level standards (SLAs). Roles & Responsibilities:Daily Operations Management:Oversee daily field operations and ensure readiness of Delivery Associates. Track performance metrics such as attendance, login rates, acceptance, on-time pickup, and delivery completion. Identify and address operational bottlenecks such as vendor delays, traffic issues, or app challenges. DA Standards & Compliance:Conduct pre-shift checks for appearance, equipment, and app readiness. Perform spot audits and ensure adherence to safety and conduct guidelines. Issue Handling & Support:Serve as the first point of contact for DA-related issues such as device or vehicle failures and order disputes. Coordinate with relevant teams for quick resolutions and redeployments. Vendor Complaints Management:Log and investigate vendor complaints, ensuring timely resolution within SLA. Collaborate with Vendor Operations to identify recurring issues and prevent reoccurrence. Routing & Dispatch Support:Validate delivery assignments and ensure efficient dispatching. Support real-time adjustments during peak hours to maintain performance targets. Reporting & Documentation:Maintain daily logs for attendance, incidents, vendor tickets, and compliance checks. Prepare end-of-day and weekly performance summaries.<br>Required Education, Knowledge, and Skills:Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field.1–2 years of experience in logistics, delivery operations, or last-mile coordination (preferably in FMCG or e-commerce). Understanding of delivery operations and logistics workflows. Familiarity with route planning, dispatching systems, and performance tracking tools. Problem-solving mindset and ability to respond quickly to on-ground challenges. Good organizational and multitasking skills. Proficient in Microsoft Excel and data reporting. Team player with a proactive and adaptable attitude.

<p><br></p><p>The Team Portfolio Management team is responsible for the governance and management of the organisation's collection of investments and change initiatives to deliver strategic priorities. The role involves evaluating, prioritizing, and monitoring multiple delivery streams, optimizing resource allocation, minimizing risks, and managing costs to maximise return on investment. The remit of a portfolio manager includes road mapping, pipeline planning and prioritisation, demand assessment, business case establishment, delivery channel assertion, resource allocation, delivery governance, supplier management and finance management. Portfolio management is accountable for identifying the right orchestration across various change delivery streams to maximise value creation and change velocity whilst minimising business disruption and friction.</p><p>Role As a Portfolio Manager, you will effectively manages a medium size &amp; lower complexity Portfolio that requires homogeneous change delivery streams to be structured and governed to deliver the portfolio objectives.</p><p>Responsibilities - Manage and govern a portfolio of initiatives - Evaluate and prioritise delivery streams - Maintain portfolio roadmaps and planning - Support business case development - Optimise resource allocation - Manage risks, dependencies, and costs - Engage with senior stakeholders - Coach junior team members</p><p>The Individual - Strong communication and stakeholder management - Analytical mindset - Collaborative and accountable</p><p>Experience - Experience managing portfolios or programmes - Governance and delivery framework knowledge - Financial and resource planning exposure</p><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required: Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The Individual - Strong communication and stakeholder management - Analytical mindset - Collaborative and accountable</p><p>Experience - Experience managing portfolios or programmes - Governance and delivery framework knowledge - Financial and resource planning exposure</p>

<p>We are seeking a Senior Java Technical Lead to provide technical leadership across multiple software delivery initiatives, from early planning through to production deployment. This role is ideal for an individual who combines deep Java expertise with the ability to guide teams, shape technical direction, and ensure high-quality, predictable delivery in a fast-paced, agile environment.</p><p><strong>What you ll do</strong></p><ul><li>Lead software development initiatives from design through to production delivery.</li><li>Design scalable and maintainable software solutions aligned with best practices and business requirements.</li><li>Ensure the technical team has a clear and shared understanding of system design and implementation approach.</li><li>Implement business requirements in line with approved design documentation.</li><li>Provide clear and accurate reporting on technical progress, risks, challenges, and recommendations.</li><li>Coach and support technical team members, offering guidance throughout the project lifecycle.</li><li>Select appropriate technologies and tools to meet customer and system needs.</li><li>Manage multiple projects and priorities concurrently while maintaining delivery quality.</li></ul><p><strong>Who you are</strong></p><ul><li>Strong proficiency in object-oriented programming and SOLID principles.</li><li>Extensive hands-on experience with Java 8 or later versions.</li><li>Solid understanding of software design patterns and architectural principles.</li><li>Experience with Hibernate and ORM frameworks.</li><li>Strong knowledge of SQL and NoSQL databases.</li><li>Experience with unit testing and test-driven development practices.</li><li>Proficiency in Spring Boot, Git, and Maven.</li><li>Experience with containerisation technologies such as Docker and Kubernetes.</li><li>Good understanding of microservices architecture.</li><li>Experience integrating RESTful and SOAP-based APIs.</li><li>Familiarity with Agile delivery methodologies.</li><li>Clear and effective communication skills, with the ability to remain composed and delivery-focused under pressure.</li><li>A degree in Computer Science, Engineering, or equivalent practical experience</li></ul><p><strong>What's in it for you</strong></p><ul><li>Exposure to large-scale, enterprise-grade technology platforms within a global organisation.</li><li>Opportunities to influence technical direction and architectural decisions.</li><li>A collaborative environment that values knowledge sharing and continuous improvement.</li><li>Access to structured training and certification opportunities.</li><li>Clear pathways for career growth and internal mobility within VOIS.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>Advanced technical leadership and team coaching capabilities.</li><li>Enterprise-level solution design and delivery practices.</li><li>Cross-project prioritisation and stakeholder communication.</li><li>Scalable microservices and cloud-native delivery approaches.</li><li>Quality, predictability, and engagement-driven delivery metrics</li></ul><p><strong>Desired Candidate Profile</strong></p>Strong proficiency in object-oriented programming and SOLID principles. Extensive hands-on experience with Java 8 or later versions. Solid understanding of software design patterns and architectural principles. Experience with Hibernate and ORM frameworks.Strong knowledge of SQL and NoSQL databases. Experience with unit testing and test-driven development practices.Proficiency in Spring Boot, Git, and Maven. Experience with containerisation technologies such as Docker and Kubernetes.Good understanding of microservices architecture. Experience integrating RESTful and SOAP-based APIs. Familiarity with Agile delivery methodologies. Clear and effective communication skills, with the ability to remain composed and delivery-focused under pressure. A degree in Computer Science, Engineering, or equivalent practical experience

<p> We’re Hiring: Couriers Specialist | Operations</p><p><br></p><p>About Us:</p><p><br></p><p>We are a leading e-commerce platform passionate about delivering exceptional customer experiences. As our operations continue to expand, we’re looking for a detail-oriented Couriers Specialist to join our operations team and ensure smooth courier operations and efficient last-mile delivery.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>* Monitor daily courier operations and ensure smooth delivery flow.</p><p>* Coordinate with couriers to ensure timely pickup and delivery of shipments.</p><p>* Track courier attendance, availability, routes, and daily performance.</p><p>* Follow up on delayed, failed, or undelivered shipments and take necessary actions.</p><p>* Monitor courier productivity and operational KPIs.</p><p>* Coordinate with warehouse, logistics, and customer service teams to resolve operational issues.</p><p>* Ensure couriers follow company policies, SOPs, and delivery procedures.</p><p>* Maintain accurate courier records, reports, and daily performance updates.</p><p>* Identify operational issues and escalate discrepancies to management.</p><p>* Support courier onboarding, allocation, and daily operational requirements.</p><p>* Contribute to improving delivery efficiency and reducing operational issues.</p><p><br></p><p>Qualifications:</p><p><br></p><p>* Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.</p><p>* 1–2 years of experience in courier, last-mile, logistics, or delivery operations.</p><p>* Experience in e-commerce or delivery companies is a strong plus.</p><p>* Good understanding of last-mile delivery and courier operations.</p><p>* Good knowledge of Microsoft Excel and operational systems.</p><p>* Strong communication, coordination, and problem-solving skills.</p><p>* Strong attention to detail and organizational skills.</p><p>* Ability to work in a fast-paced operational environment.</p><p><br></p><p>What We Offer:</p><p><br></p><p>* Competitive Salary + KPIs</p><p>* Fast-paced, growth-focused work environment</p><p>* Opportunities for professional development and career advancement</p><p>* Medical Insurance</p><p><br></p><p>How to Apply:</p><p><br></p><p>Please send your CV to amohamed@ihrs-eg.com with the subject line: “Couriers Specialist”</p>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>What You’ll Do<br><br></strong>Lead the end-to-end delivery of assigned projects and programmes from initiation through to transition into operations.<br><br>Build, motivate and guide cross-functional delivery teams, creating a clear vision, accountability and shared sense of purpose.<br><br>Establish and maintain effective relationships with stakeholders, suppliers, delivery teams and business partners throughout the project lifecycle.<br><br>Define project scope, priorities, schedules and delivery plans to maximise business value.<br><br>Develop detailed programme and project plans, identifying dependencies, resource requirements, interconnections and critical paths.<br><br>Create project cost estimates and support financial planning activities.<br><br>Ensure project and programme workstreams are integrated within the overall delivery roadmap.<br><br>Monitor project performance against agreed objectives, milestones, risks and success measures.<br><br>Develop and implement stakeholder communication and engagement plans.<br><br>Forecast and manage resource demand and supply across people, technology and financial dimensions.<br><br>Manage project planning and resourcing activities while balancing competing priorities.<br><br>Coach and support team members, encouraging collaboration, continuous improvement and delivery excellence.<br><br>Conduct stakeholder analysis and maintain stakeholder maps to ensure expectations and requirements are understood and addressed.<br><br>Promote open communication and strong working relationships across internal and external stakeholder groups.<br><br>Ensure compliance with Vodafone delivery governance methodologies and standards.<br><br><strong>About This Role<br><br></strong>We are seeking a Technical Delivery Project Lead to join the UK IT Portfolio Delivery team, responsible for the governance, planning and delivery of CAPEX-funded initiatives that support business growth. This role focuses on the end-to-end delivery of one or more complex projects across technology and business domains, from business case development through to operational handover.<br><br>The successful candidate will manage high-complexity transformation and technology initiatives involving multiple stakeholders, third-party suppliers, system integrators and cross-functional delivery teams. They will play a key role in driving project success through effective planning, governance, stakeholder engagement and delivery excellence, ensuring projects are completed to agreed quality, cost and time commitments.<br><br><strong>Who You Are<br><br></strong>Egyptian national currently residing in Egypt.<br><br>Typically more than three years of experience managing the end-to-end delivery of complex ICT projects.<br><br>Experience delivering technical change, transformation, or business-critical technology initiatives.<br><br>Understanding of application development and software delivery lifecycles.<br><br>Experience working with multicultural and geographically distributed teams.<br><br>Demonstrated ability to lead and influence within both direct and matrix-managed environments.<br><br>Background within telecommunications and/or network environments.<br><br>PRINCE2 Practitioner and/or PMP certification.<br><br>Proven experience managing multiple concurrent projects or programmes of varying size and complexity.<br><br>Strong stakeholder management and communication skills, with the ability to engage effectively across technical and non-technical audiences.<br><br>Experience managing programme and project budgets.<br><br>Understanding of financial accounting concepts, including capitalisation and profit and loss.<br><br>Strong cross-functional collaboration capabilities.<br><br>Ability to quickly develop technical knowledge outside their core area of expertise.<br><br>Advanced proficiency in Microsoft Excel, PowerPoint, Visio and Project.<br><br>Excellent interpersonal, communication and leadership skills.<br><br><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong>Opportunity to deliver high-impact transformation and technology programmes supporting the UK market.<br><br>Exposure to senior business stakeholders and strategic decision-making.<br><br>Experience working across multiple technology domains, delivery partners and supplier ecosystems.<br><br>Engagement in large-scale programme governance and business change activities.<br><br>Collaborative and international working environment within a global telecommunications organisation.<br><br>Opportunities to strengthen leadership, stakeholder management and programme delivery expertise.<br><br><strong>What Skills You Will Learn<br><br></strong>Advanced programme and project delivery methodologies.<br><br>Large-scale stakeholder engagement and influencing techniques.<br><br>Financial planning, forecasting and project budget management.<br><br>Technical transformation and change management practices.<br><br>Governance, risk and dependency management across complex delivery portfolios.<br><br>Cross-functional leadership and matrix team management.<br><br>Telecommunications technology and network delivery expertise.<br><br>Resource planning and portfolio management capabilities.<br><br><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media and #StayConnected<br><br></strong>LinkedIn: https://www.linkedin.com/company/vois/<br><br>Facebook: https://www.facebook.com/voisglobal<br><br>Instagram: https://www.instagram.com/voisglobal/<br><br>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2