Shipping representative Jobs

<p>•Handle and monitor customs clearance activities for air and sea shipments.<br>•Prepare, review, and verify all required customs and shipping documents.<br>•Process and follow up on shipments through the Nafeza System.<br>•Handle CargoX operations, including document submission and tracking.<br>•Coordinate with customs brokers, shipping lines, airlines, freight forwarders, and relevant authorities.<br>•Follow up on customs declarations, inspections, approvals, and shipment release.<br>•Ensure all customs procedures comply with Egyptian customs regulations and requirements.</p><p><strong>Requirements</strong></p><p>•1–2 years of experience in customs clearance.<br>•Good knowledge of Nafeza System for both air and sea shipments.<br>•Experience using CargoX and handling the required shipping documents.<br>•Good background in customs clearance procedures and regulations.<br>•Good computer skills and ability to work with logistics and customs-related systems.<br>•Strong attention to detail and ability to work efficiently under pressure.<br></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br><br><p><b>Job Responsibilities: </b></p><br><ul> <li> <strong><span>Keep and grow existing merchants</span></strong> <ul> <li> <p><span>Own revenue retention for existing merchants against the monthly plan.</span></p><br> </li> <li> <p><span>Spot merchants at risk of leaving and act before they stop shipping.</span></p><br> </li> <li> <p><span>Grow revenue from existing merchants through more parcels and more value-added services.</span></p><br> </li> <li> <p><span>Set the right way to serve each merchant segment, from key and strategic accounts to startups.</span></p><br> </li> </ul><strong><span>Lead and develop the team</span></strong> <ul> <li> <p><span>Lead the heads, managers and team leaders who run each team.</span></p><br> </li> <li> <p><span>Build the account management career path across three levels: account manager, senior account manager and key account manager.</span></p><br> </li> <li> <p><span>Set clear monthly targets for account managers and run their incentive scheme.</span></p><br> </li> <li> <p><span>Hire, coach and keep strong people, and manage performance.</span></p><br> </li> <li> <p><span>Keep each team at a size that its leaders can manage well.</span></p><br> </li> </ul><strong><span>Manage merchant portfolios</span></strong> <ul> <li> <p><span>Assign merchants to account managers and keep each portfolio balanced in size and value.</span></p><br> </li> <li> <p><span>Make sure every merchant who qualifies for an account manager has one.</span></p><br> </li> <li> <p><span>Review portfolios often and move merchants between teams when their needs change.</span></p><br> </li> </ul><strong><span>Plan and report</span></strong> <ul> <li> <p><span>Track retention, merchant churn and value-added services every week and every month, and explain any gap to plan.</span></p><br> </li> <li> <p><span>Build the yearly plan for existing merchants and the team budget with Finance and HR.</span></p><br> </li> </ul></li></ul><br><p><b>Job Qualifications</b></p><br><ul> <li> <strong><span>Must have</span></strong> <ul> <li> <p><span>10 or more years in B2B account management, customer success or key account management, ideally in logistics, e-commerce or payments.</span></p><br> </li> <li> <p><span>5 or more years leading managers and large teams.</span></p><br> </li> <li> <p><span>A track record of raising revenue retention and lowering churn.</span></p><br> </li> <li> <p><span>Strong with data: sets targets, reads dashboards and finds the cause when results drop.</span></p><br> </li> <li> <p><span>Experience setting targets and incentive schemes for account managers.</span></p><br> </li> <li> <p><span>Fluent Arabic and English.</span></p><br> </li> </ul><strong><span>Good to have</span></strong> <ul> <li> <p><span>Experience selling value-added services to existing B2B customers.</span></p><br> </li> <li> <p><span>Experience in a fast-growing company.</span></p><br> </li> <li> <p><span>A university degree in business or a related field.</span></p><br> </li> </ul></li></ul><br> </div>

<div> <strong>About bosta:</strong> </div> <div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. </div> <div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div> <div> </div> <div> <strong>About The Role : </strong> </div> <div>The sorting facility supervisor is responsible for supervising daily sorting operations and ensuring all parcels are received, processed and dispatched correctly and on schedule. The role involves coordinating with team leaders and team staff, maintaining workflow efficiency and supporting the sorting facility manager in achieving operational targets.</div> <div> </div> <div> <strong>Job Code : </strong> </div> <div>Inc2026DELI-190</div> <div> <div> Job Responsibilities : <div> <div> <ul> <li>Supervise day to day workflow activities within the assigned areas of the facility</li> <li>Ensure all shipments are scanned, sorted &amp; dispatched correctly according to operational procedures</li> <li>Monitor team performance and provide on the spot guidance to maintain accuracy, speed and productivity</li> <li>Allocate manpower and assign tasks to ensure balanced workload distribution during shifts</li> <li>Conduct end of shift meeting to review daily performance, highlight achievements and discuss issues</li> <li>Identify operational bottlenecks and report them to the sorting facility manager with recommendation for improvement</li> <li>Ensure that all staff follow safety and quality standards within the facility</li> <li>Act as the main point of contact between the sorting staff and management during the shift</li> </ul> <div> </div> </div> </div> </div> </div> <div> <div> Job Qualifications : <div> <div> <ul> <li>Minimum of 3 years in hub and warehousing operations, preferably in the shipping field.</li> <li>Very good English Level.</li> <li>Must have experience in leading and supervising teams.</li> <li>High School Diploma; Bachelor's degree.</li> <li>Decision Making and problem solving skills.</li> <li>Analytical and reporting skills.</li> <li>Ability to meet deadline and work under pressure.</li> <li>Time Management and multi-tasking.</li> <li>Good interpersonal skills and leadership skills.</li> <li>Proactive, with can do attitude and good judgment.</li> <li>Focused and professional attitude.</li> </ul> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div>

<p>Own the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers feedback and ecom internal functions business requirements aiming for better experience, more GMV and lower costs Leverage scale of active partners to develop collabs and deals across marketing automation, CRM &amp; other tools for the benefit of both RTG &amp; partners Active participation in building solid CX plans with Ventures Director to activate new potential prospects Outcomes &amp; Scorecard Success in this role is measured by Active Partners Tech Roadmap adherence Data reliability and accuracy Platform Conversion rate CSAT sustained at 90% NPS improved quarter over quarter against each account baseline Refunds and disputes resolved within partners policy and SLA, with zero aging cases Core Responsibilities (Prioritized &amp; Outcome-Oriented) Deliver the signed off tech roadmap for every managed partner account Own the data based to enable all Ecom segments take fast and correct decisions Setting standards across every managed partner account Lead, coach, and direct the service team to meet response, resolution, and quality standards Own escalation and complaint management so issues are fully resolved and do not recur Turn feedback and contact data into root-cause fixes with Commercial, Operations, technology and the Partner Scope &amp; Authority Own (Core Focus) Active Partners Product Management; Website usability, content clarity, and checkout experience. Owning Tech Roadmap, Data Analytics, product listing, Promo rules setup Customer Service Operations; Shipping methods, time slots, orders capacity distribution, reordering, etc Customer Service; Escalation and complaint resolution within client-approved policy and Voice-of-customer reporting to clients and internal functions across all channels (chat, phone, email, social, WhatsApp) Influence (Secondary / Support) Delivery promise time End user cancellation, rejections, and exchange policy design Customer Acquisition strategy Not Responsible For Pricing, promotions, assortment, or margin decisions Fulfillment, warehousing, or courier performance Digital Marketing</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or Business, with 8+ years of overall business experience and 3 4 years in of Ecommerce Product Management Ability to work under pressure Familiar with Ecom analytics tools such as GA4 Takes decisions based on data Experience in handling &amp; delivering service for multiple brands or accounts, adapting tone Data-literate and hands-on with CRM / ticketing tools (Zendesk, Freshdesk, or similar)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Own the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners’ online platform, is responsive, convenient and up to expectations.<br> Fuelling tech roadmap pipeline via customers’ feedback and ecom internal functions business requirements aiming for better experience, more GMV and lower costs Leverage scale of active partners to develop collabs and deals across marketing automation, CRM &amp; other tools for the benefit of both RTG &amp; partners Active participation in building solid CX plans with Ventures Director to activate new potential prospects Outcomes &amp; Scorecard Success in this role is measured by Active Partners’ Tech Roadmap adherence Data reliability and accuracy Platform Conversion rate CSAT sustained at ≥90% NPS improved quarter over quarter against each account baseline Refunds and disputes resolved within partners’ policy and SLA, with zero aging cases Core Responsibilities (Prioritized &amp; Outcome-Oriented) Deliver the signed off tech roadmap for every managed partner account Own the data based to enable all Ecom segments take fast and correct decisions Setting standards across every managed partner account Lead, coach, and direct the service team to meet response, resolution, and quality standards Own escalation and complaint management so issues are fully resolved and do not recur Turn feedback and contact data into root-cause fixes with Commercial, Operations, technology and the Partner Scope &amp; Authority Own (Core Focus) Active Partners’ Product Management; Website usability, content clarity, and checkout experience.<br> Owning Tech Roadmap, Data Analytics, product listing, Promo rules setup Customer Service Operations; Shipping methods, time slots, orders capacity distribution, reordering, etc Customer Service; Escalation and complaint resolution within client-approved policy and Voice-of-customer reporting to clients and internal functions across all channels (chat, phone, email, social, WhatsApp) Influence (Secondary / Support) Delivery promise time End user cancellation, rejections, and exchange policy design Customer Acquisition strategy Not Responsible For Pricing, promotions, assortment, or margin decisions Fulfillment, warehousing, or courier performance Digital Marketing Ideal Profile Bachelor's degree in Computer Science or Business, with 8+ years of overall business experience and 3–4 years in of Ecommerce Product Management Ability to work under pressure Familiar with Ecom analytics tools such as GA4 Takes decisions based on data Experience in handling &amp; delivering service for multiple brands or accounts, adapting tone Data-literate and hands-on with CRM / ticketing tools (Zendesk, Freshdesk, or similar)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsible for overseeing the end-to-end transactional procurement process, ensuring timely purchase order execution, supplier coordination, invoice processing, and efficient transaction closure.</p><br><p><strong>Day-to-Day Operations</strong></p><br><ul><li><span>Execute and supervise daily procurement activities</span></li><li><span>Ensure smooth processing of purchase requests, orders, and deliveries</span></li><li><span>Follow up with stakeholders to ensure operational efficiency</span></li></ul><br>Responsibilities:<br><p><strong>&nbsp;Accountability:</strong>&nbsp;Supervises the day-to-day operations of&nbsp;Direct Materials &amp; Procurement to ensure that work processes are implemented as designed and comply with established policies, processes, and procedures.&nbsp;</p><br><ul><li>To arrange the purchase of all Savola Egypt OUs, including new projects, within the LOA.</li><li>To decide the purchase of direct material (packing material &amp; chemicals) according to the received PRs that reflect DM Leadtime to proceed with order approval as per the LOA.</li><li>Develops/implements systemic improvement in meeting customer needs.&nbsp;</li><li>Research for new or potential vendors to reduce cost, delivery time, or improve quality through comparison of existing vendors.</li><li>Continuously monitors the performance of its suppliers by means of appropriate KPIs to ensure reliability of supply, compliance with quality standards of service expected, evaluate the reliability and competitiveness of the financial market, and identify corrective actions</li><li>Owns the Purchase action plan and monthly follow-ups...</li><li>Owns any confirmation/emergency Purchase Orders.&nbsp;</li><li>Resolve Claims/blocked invoices problems.</li><li>Owns his sourcing Catalogues and keeps them updated.</li><li>Manages customer/supplier expectations.&nbsp;</li><li>Communicates/implements/documents agreements involving stakeholders as appropriate.&nbsp;</li><li>Actively leads the overall assessment of the vendors.&nbsp;</li><li>Participates and lead cost savings projects.&nbsp;</li><li>Establishes standard agreements for purchasing works.&nbsp;</li><li>Deploy policy changes to the sites.</li><li>Influences suppliers to respond and perform favourably in support of all important Savola Egypt OUs initiatives.</li><li>Ensure continuous follow-up on supplier shipments from order confirmation to final delivery, including production tracking and shipping schedules.</li><li>Monitor shipment documentation readiness (Invoice, Packing List, BL, COO, COA, etc.) before dispatch.</li><li>Coordinate closely with freight forwarders and customs brokers to manage the customs clearance process.</li><li>Manage Vendor Interface issues appropriately with the Sourcing or Procurement Buyers as well as Accounts Payable.</li></ul><br>Qualifications:<br><p><span><strong>Academic and professional qualifications</strong>:&nbsp;</span></p><br><ul><li><span>Bachelor’s degree in Business Administration or a related field.</span></li></ul><p><span><strong>Experience:&nbsp;</strong></span></p><br><ul><li><p><span>1–3 years of experience in Purchasing or Procurement.</span></p><br></li></ul><p><span><strong>Knowledge:</strong></span></p><br><ul><li><p><span>Basic knowledge of procurement processes and supplier management.</span></p><br></li><li><p>Understanding of purchasing systems and procedures.</p><br></li><li><p>Good command of the English language.</p><br></li></ul> </div>

<strong>About Us<br><br></strong><strong>Base360.ai</strong> is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for a highly ambitious <strong>Senior Software Engineer</strong> who wants to build systems that solve real problems at scale. You'll build, ship, automate, and deliver products that directly impact property managers, their teams, and their guests.<br><br>If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you.<br><br>What You'll Build<br><br>As a Senior Software Engineer, you'll help architect and scale Base360.ai—the platform powering every aspect of a short-term rental business.<br><br>You'll build customer-facing products, automation engines, AI-powered workflows, integrations, and operational systems that help property managers grow without increasing their workload at the same rate.<br><br>Your work will span the entire short-term rental lifecycle: from listing distribution, pricing, and bookings to guest stays, property operations, and financial reporting.<br><br>Your Mission<br><br>Build the Core Platform<br><br>Design and develop scalable applications, services, and APIs that power reservations, availability, pricing, payments, guest experiences, and property operations.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Systems<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Design API-First Architecture<br><br>Create robust APIs that connect internal services, booking channels, third-party providers, and customer systems.<br><br>Integrate the Ecosystem<br><br>Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other strategic partners across the short-term rental ecosystem.<br><br>Scale Infrastructure<br><br>Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth across multiple property management businesses.<br><br>Solve Complex Operational Problems<br><br><strong>Build Solutions For<br><br></strong><ul><li>Real-time reservation and availability synchronization</li><li>Dynamic pricing intelligence</li><li>Smart lock access and key management</li><li>Automated guest communication across channels</li><li>Operational forecasting</li><li>Cleaning and maintenance automation</li><li>Owner reporting and financial workflows</li><li>AI-powered monitoring and alerts<br><br></li></ul>Move Fast and Own Delivery<br><br>Own projects end-to-end—from understanding an operator’s problem to architecture, implementation, deployment, and ongoing improvement.<br><br>Bring senior engineering judgment to technical decisions, code reviews, and the reliability of the systems you build.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br><ul><li>Python</li><li>FastAPI</li><li>React</li><li>TypeScript</li><li>Supabase</li><li>PostgreSQL</li><li>AWS</li><li>Serverless architecture</li><li>OpenAI APIs</li><li>Twilio</li><li>Stripe</li><li>Docker</li><li>GitHub Actions<br><br></li></ul>You Might Be a Great Fit If You Have<br><br><ul><li>Strong experience building and owning production-grade software systems</li><li>Experience with FastAPI, Python, React, or similar frameworks</li><li>Strong understanding of APIs, distributed systems, and cloud architecture</li><li>Experience designing scalable backend systems and reliable data models</li><li>The ability to work independently and make sound technical decisions</li><li>Strong problem-solving skills and a product mindset</li><li>Curiosity about AI, automation, and operational efficiency</li><li>A bias toward action, shipping, and learning from real users</li><li>The ability to balance delivery speed with maintainability and reliability<br><br></li></ul><strong>Bonus Points For Experience With<br><br></strong><ul><li>Short-term rentals, hospitality technology, or property management systems</li><li>Multi-tenant SaaS platforms</li><li>Marketplace businesses and booking channel integrations</li><li>AI agents and workflow automation</li><li>Event-driven architectures</li><li>Supabase</li><li>AWS serverless infrastructure<br><br></li></ul>What Success Looks Like<br><br><strong>Within Your First 12 Months<br><br></strong><ul><li>Core short-term rental workflows are automated through systems you've built</li><li>Property managers spend less time on manual administration</li><li>Reservations, availability, payments, and operational data move reliably between systems</li><li>New integrations are deployed and maintained reliably</li><li>AI-powered workflows become part of customers’ everyday operations</li><li>The platform supports more operators and properties while maintaining reliability and performance</li><li>Base360.ai helps customers grow their portfolios, improve guest experiences, and operate more profitably<br><br></li></ul>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Extreme Ownership<br><br>Have the freedom and responsibility to make technical decisions and deliver systems that matter.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br><ul><li>You're looking for a slow-paced corporate environment</li><li>You prefer a narrowly defined role with limited product involvement</li><li>You need detailed instructions for every task</li><li>You avoid ownership and accountability</li><li>You're comfortable shipping work without taking responsibility for its quality<br><br></li></ul>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.<br><br>

<strong>About Us<br><br></strong><strong>Base360.ai</strong> is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for a highly ambitious <strong>Senior Software Engineer</strong> who wants to build systems that solve real problems at scale. You'll build, ship, automate, and deliver products that directly impact property managers, their teams, and their guests.<br><br>If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you.<br><br>What You'll Build<br><br>As a Senior Software Engineer, you'll help architect and scale Base360.ai—the platform powering every aspect of a short-term rental business.<br><br>You'll build customer-facing products, automation engines, AI-powered workflows, integrations, and operational systems that help property managers grow without increasing their workload at the same rate.<br><br>Your work will span the entire short-term rental lifecycle: from listing distribution, pricing, and bookings to guest stays, property operations, and financial reporting.<br><br>Your Mission<br><br>Build the Core Platform<br><br>Design and develop scalable applications, services, and APIs that power reservations, availability, pricing, payments, guest experiences, and property operations.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Systems<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Design API-First Architecture<br><br>Create robust APIs that connect internal services, booking channels, third-party providers, and customer systems.<br><br>Integrate the Ecosystem<br><br>Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other strategic partners across the short-term rental ecosystem.<br><br>Scale Infrastructure<br><br>Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth across multiple property management businesses.<br><br>Solve Complex Operational Problems<br><br><strong>Build Solutions For<br><br></strong><ul><li>Real-time reservation and availability synchronization</li><li>Dynamic pricing intelligence</li><li>Smart lock access and key management</li><li>Automated guest communication across channels</li><li>Operational forecasting</li><li>Cleaning and maintenance automation</li><li>Owner reporting and financial workflows</li><li>AI-powered monitoring and alerts<br><br></li></ul>Move Fast and Own Delivery<br><br>Own projects end-to-end—from understanding an operator’s problem to architecture, implementation, deployment, and ongoing improvement.<br><br>Bring senior engineering judgment to technical decisions, code reviews, and the reliability of the systems you build.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br><ul><li>Python</li><li>FastAPI</li><li>React</li><li>TypeScript</li><li>Supabase</li><li>PostgreSQL</li><li>AWS</li><li>Serverless architecture</li><li>OpenAI APIs</li><li>Twilio</li><li>Stripe</li><li>Docker</li><li>GitHub Actions<br><br></li></ul>You Might Be a Great Fit If You Have<br><br><ul><li>Strong experience building and owning production-grade software systems</li><li>Experience with FastAPI, Python, React, or similar frameworks</li><li>Strong understanding of APIs, distributed systems, and cloud architecture</li><li>Experience designing scalable backend systems and reliable data models</li><li>The ability to work independently and make sound technical decisions</li><li>Strong problem-solving skills and a product mindset</li><li>Curiosity about AI, automation, and operational efficiency</li><li>A bias toward action, shipping, and learning from real users</li><li>The ability to balance delivery speed with maintainability and reliability<br><br></li></ul><strong>Bonus Points For Experience With<br><br></strong><ul><li>Short-term rentals, hospitality technology, or property management systems</li><li>Multi-tenant SaaS platforms</li><li>Marketplace businesses and booking channel integrations</li><li>AI agents and workflow automation</li><li>Event-driven architectures</li><li>Supabase</li><li>AWS serverless infrastructure<br><br></li></ul>What Success Looks Like<br><br><strong>Within Your First 12 Months<br><br></strong><ul><li>Core short-term rental workflows are automated through systems you've built</li><li>Property managers spend less time on manual administration</li><li>Reservations, availability, payments, and operational data move reliably between systems</li><li>New integrations are deployed and maintained reliably</li><li>AI-powered workflows become part of customers’ everyday operations</li><li>The platform supports more operators and properties while maintaining reliability and performance</li><li>Base360.ai helps customers grow their portfolios, improve guest experiences, and operate more profitably<br><br></li></ul>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Extreme Ownership<br><br>Have the freedom and responsibility to make technical decisions and deliver systems that matter.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br><ul><li>You're looking for a slow-paced corporate environment</li><li>You prefer a narrowly defined role with limited product involvement</li><li>You need detailed instructions for every task</li><li>You avoid ownership and accountability</li><li>You're comfortable shipping work without taking responsibility for its quality<br><br></li></ul>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.<br><br>

<h4>Packing Quality Control</h4><ul><li><p>Inspect packaging (PP bags, pallets, labels, markings) at the factory to ensure 100% compliance with each order's technical requirements (packing list, PO, customer instructions)</p></li><li><p>Cross-check actual packing specifications against the standards agreed between TLD and the factory (bag weight, bag type, thickness, pallet stacking, wrapping film, etc.)</p></li><li><p>Detect and promptly report any packing deviations before goods are loaded into containers or shipped out</p></li></ul><h4>Product Quality Inspection</h4><ul><li><p>Sample and test CaCO₃ quality parameters (whiteness, fineness, moisture, impurities, etc.) against order specifications</p></li><li><p>Cross-check factory-issued quality results with independent sampling when necessary</p></li><li><p>Maintain organized, complete quality records (COA, inspection reports) for each shipment/batch</p></li></ul><h4>On-Site Factory Monitoring</h4><ul><li><p>Maintain regular physical presence or direct contact with factories to stay informed of issues arising in production (delays, raw material shortages, equipment breakdowns, labor shortages, etc.)</p></li><li><p>Identify and report risks early that could affect product quality or delivery timelines</p></li></ul><h4>Production Progress Tracking</h4><ul><li><p>Track actual production progress for each order at each factory (percentage completed, expected completion date)</p></li><li><p>Compile and report progress regularly (daily/weekly) to the Operations team to support booking plans, vessel schedules, and customer notifications</p></li></ul><h4>Internal Coordination</h4><ul><li><p>Serve as the on-the-ground information link between the factory and Operations/Sales — provide timely input when issues arise that could affect the shipping plan</p></li><li><p>Propose improvements to packing and quality control processes when inefficiencies are identified</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h4>Experience &amp; Expertise</h4><ul><li><p>Minimum 1–2 years of experience in QC, QA, or production control — preferably in mining, chemicals, construction materials, or bagged export goods</p></li><li><p>Basic understanding of calcium carbonate (CaCO₃) production is a plus; training can be provided for candidates with a strong technical foundation</p></li><li><p>Familiarity with export quality documentation (COA, Certificate of Weight, packing list)</p></li></ul><h4>Skills</h4><ul><li><p>Detail-oriented, careful, and able to spot small deviations in packing specifications and product quality</p></li><li><p>Strong communication skills for direct interaction with factory supervisors/workers — must be proactive and assertive when requiring corrective action from the factory</p></li><li><p>Clear, concise reporting skills (progress reports, incident reports)</p></li><li><p>Basic Excel skills for tracking and consolidating data preferred</p></li></ul><h4>Other Requirements</h4><ul><li><p>Own transportation or willingness to travel frequently to factories (in and around Cairo)</p></li><li><p>Honest and highly responsible — this role directly represents the company's interests on the production floor</p></li><li><p>Basic conversational English is a plus (documents/reports may be in English/Arabic)</p></li><li><p>Proactive, hands-on attitude, able to work independently when management is not on-site at the factory</p></li></ul><p></p>

Junior Export Manager Soileen · Fresh Produce Export (Agriculture Sector Experience is a must)<br>About Soileen Soileen is a fast-growing agricultural export company bringing premium Egyptian fresh produce to European, UK, and Gulf markets. We operate with a clear vision, high standards, and real room to grow — and we're looking for ambitious people who want to grow with us.<br>About the Role As Junior Export Manager, you'll sit at the heart of our export operation: winning new international clients, nurturing existing relationships, and making sure every order moves smoothly from confirmation to shipment. It's a role for someone who is commercially sharp, well-organized, and excited to build a career in international fresh-produce trade. You'll report directly to the CEO and gain hands-on, end-to-end experience that sets you up for a leadership path in export and international sales.<br>What You'll DoIdentify and win new clients across international markets Manage and grow relationships with existing clients Prepare and send quotations, and follow inquiries through to closed sales Oversee export orders end-to-end — from order receipt to shipment — coordinating with the quality, production, and logistics teams (ability to perform the logistics function if the roles doesn't exist yet) Prepare and review export documentation and track shipping and delivery schedules Research new markets, monitor competitor pricing, and surface new export opportunities Represent Soileen professionally with international clients over email, calls, and meetings Report on sales performance, pipeline, and new opportunities, and keep the client database current What We're Looking For Bachelor's degree in Business, Commerce, Agriculture, or a related field2–3 years of experience in Fresh Produce Export Solid knowledge of export procedures and documentation Professional English (spoken and written) with confident, client-facing communication Strong Excel and MS Office skills Excellent organization, attention to detail, and the ability to manage priorities under pressure A commercial mindset with genuine drive to hit and beat sales targets Willingness to travel occasionally Bonus Points Prior experience exporting fresh produce Familiarity with European and/or Gulf markets Strong negotiation skills Why Join Soileen A real growth path — this role is built to develop into leadership within our export and international sales function Direct exposure to senior decision-making, reporting straight to the CEOThe chance to help scale a company through an exciting stage of expansion Work that connects Egyptian agriculture to premium global markets Ready to grow with us? Apply directly through Linked In, or send your CV to amr.ali@soileen.com

Location: Leven Square Mall, Garden 8, New Cairo, Egypt Job Type: Full-Time | On-Site Salary: Highly Competitive, based on experience<br>We’re a fast-growing UK e-commerce group behind brands including Venneir, Piranha, and several other consumer brands. We’re expanding our team in New Cairo and looking for confident, professional Customer Care Specialists to support our customers across the UK.<br>This is a customer-facing role handling both inbound and outbound calls, alongside general customer support. You’ll help customers with everything from orders and deliveries to product questions, returns, account enquiries and general assistance.<br>We’re looking for people who genuinely communicate well, confident on the phone, quick to understand a customer’s problem and capable of finding the right solution while providing an excellent experience.<br>What you’ll be doing<br>* Handle inbound calls from UK customers.* Make outbound calls to customers when follow-up or assistance is required.* Assist with orders, deliveries, shipping and tracking enquiries.* Answer product and general customer questions.* Help with returns, replacements and order issues.* Follow up with customers and resolve outstanding enquiries.* Communicate with customers by phone and through our online support systems.* Maintain accurate notes and customer records.* Work closely with our operations, fulfilment and wider customer service teams.* Take ownership of customer problems and see them through to resolution.<br>What we’re looking for<br>* Excellent spoken English.* Excellent understanding of written and spoken English.* Confident speaking with UK customers throughout the working day.* Friendly, professional and natural telephone manner.* Strong listening and communication skills.* Ability to think independently and solve problems rather than simply follow a script.* Patient and professional when dealing with difficult situations.* Good computer skills and ability to learn new systems quickly.* Strong attention to detail and organisation.* Previous customer service, call centre, e-commerce, retail, hospitality or similar customer-facing experience is an advantage.<br>Experience supporting customers for an e-commerce business or UK/international company would be particularly valuable, but isn’t essential. Full training on our brands, products and systems will be provided.<br>What we offer<br>* Highly competitive salary for the right candidates.* Modern office at Leven Square Mall, Garden 8, New Cairo.* Company laptop and equipment provided.* Full training provided.* Work with a growing UK e-commerce group and multiple consumer brands.* Modern and professional working environment.* Friendly, ambitious team.* Genuine opportunities for career progression.<br>This is a full-time, fully on-site position. Remote or hybrid working is not available.

Overview:Our client is a fast-growing Egypt based farming and Export company specializing in the cultivation, processing, and export of premium fresh fruits and vegetables to markets across Europe and the USA. This role is ideal for an experienced warehouse and cold storage professional with at least five years of relevant experience who can help build and maintain the policies, procedures, and operational processes needed to support the company’s continued growth.<br>Responsibilities:Manage daily operations across all warehouse sites, ensuring consistent procedures, discipline, and performance standards. Oversee receiving, storage, transfers, picking, loading, dispatching, returns, and stock movement between internal and external locations. Optimize warehouse space, layout, racking, product segregation, and traffic flow. Maintain cold chain conditions, temperature records, FIFO/FEFO, batch control, expiry control, and traceability. Coordinate with Quality Assurance and Food Safety teams to meet hygiene, sanitation, pest control, allergen control, and food safety standards. Ensure accurate inventory records for finished goods, raw and semi-finished products, packaging materials, pallets, spare parts, and consumables. Lead cycle counts, stock counts, reconciliations, variance investigations, and timely Odoo transactions. Report on stock levels, capacity utilization, aging stock, losses, damages, temperature deviations, and warehouse performance. The ideal candidate will be responsible for managing warehouse operations. These operations include shipping, inventory, delivery. Your goal will be to increase operational efficiency and ensure a safe environment.<br>Required Skills and Competencies• Leadership: Leads multi-site teams with accountability.• Cold storage: Oversees freezer operations, temperature control, loading, product safety, and cold chain risks.• Inventory control: Maintains stock accuracy, resolves variances, and reduces losses.• Planning: Aligns production, dispatch, capacity, labor, and equipment.• Problem solving: Handles deviations, mismatches, delays, breakdowns, and urgent orders.• Communication: Coordinates with production, quality, finance, procurement, logistics, and management.• Systems: Uses Excel and Odoo for inventory, transactions, reports, transfers, purchasing, and production stock. • Compliance: Ensures safety, hygiene, documentation, traceability, and audit readiness. Qualifications and Education:<br>Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Agriculture, Food Science, Engineering, or a related field. Minimum 5 years of warehouse, cold storage, logistics, or supply chain experience. Previous experience in frozen food, food manufacturing, agriculture processing, FMCG, cold chain logistics, or temperature-controlled warehousing is strongly preferred. Strong knowledge of inventory control, stock reconciliation, warehouse documentation, ERP, Odoo warehouse and inventory transactions, and warehouse KPIs. Practical knowledge of food safety, hygiene, traceability, FIFO, FEFO, batch control, and cold chain requirements. Experience managing multiple warehouse sites, shift operations, and high-volume inbound and outbound movements.

إليك النص الموجود في الصورتين الخاص بوصف ومتطلبات الوظيفة:<br><br>Description<br><br>Daily check of registered orders to validate or substitute order lines after communicating with customers, Product Managers, Technical department, Logistics Planners, and Loading Scheduling department. Daily checks of customer (internal & external) order status (open orders). Communicates updates, readiness, missing items, and deviations from Promised dates to commercial team, with a focus on important orders and providing weekly reports per customer. Manages loading dates or schedules partial loads for projects by coordinating with commercial team. Pushes relevant departments to take corrective actions and meet delivery promises. Prepares reports on Service Level Agreements (SLAs) per customer and assesses performance. Prioritizes Production, Warehouse, and Loading Scheduling departments to facilitate urgent orders. Collaborate with all departments to ensure efficient Planning of Operations (Production, Logistics, Purchasing, and Loading Scheduling). Checks unloaded customer orders status (ready to load) and communicates with the Sales department to take relevant actions to proceed with scheduling Production and Loading. Monitors order status before and after loading, ensuring all order lines are shipped to customers. Is actively involved in maintaining item knowledge management in local ERP. Maintains OTIF (On-Time In-Full) reports per customer and drives continuous improvement according to Top Management guidance, ensuring market delivery dates are met. <br><br>Requirements<br><br>Actively collaborate with all involved departments of the Division to improve Customer Service Levels.<br><br>Update commercial team on deviations from promised dates and provide possible suggestions or alternative services.<br><br>Create weekly order status reports per customer and communicate these reports to commercial team and top management.<br><br>Manage W99 stock reduction by:<br><br>Suggesting replacements (profiles/accessories). Coordinating with the sales department to offer discounts on specific items. <br><br>Responsible for maintaining customer orders in local ERP (removing outdated orders and ensuring all open orders are active).<br><br>Suggest improvements to local procedures and identify gaps to enhance daily operations, including:<br><br>Stock replenishment processes. Stock levels. Response times to customer requests. Issues with purchased items/MOQs (Minimum Order Quantities). <br><br>Benefits<br><br>Attractive Salaries Social insurance Medical Insurance Other benefits upon the company polices

<ul><li><p><strong>Document Preparation:</strong> Preparing and auditing international trade documents, including commercial invoices, packing lists, certificates of origin, and bills of lading.</p></li><li><p><strong>Booking &amp; Shipping:</strong> Coordinating with shipping lines to book containers, specifically <strong>reefer (refrigerated) containers</strong> to ensure food safety.</p></li><li><p><strong>Health &amp; Regulatory Approvals:</strong> Obtaining necessary licenses and certificates from regulatory bodies, such as <strong>food safety authorities</strong>, phytosanitary, veterinary, and Halal agencies.</p></li><li><p><strong>Customs Clearance:</strong> Monitoring customs brokers at ports to expedite clearance, avoiding demurrage fees and food spoilage.</p></li><li><p><strong>Compliance &amp; Labeling:</strong> Ensuring that product labels (ingredients and expiration dates) strictly match the standard specifications of both importing and exporting countries.</p></li><li><p><strong>Digital Platforms Management:</strong> Registering and tracking shipments via mandatory government platforms</p></li><li><p><strong>Banking &amp; Finance:</strong> Opening <strong>Letters of Credit (L/Cs)</strong> and handling international payment and collection methods with banks.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Excellent Negotiation Skills:</strong> Proven ability to negotiate and persuade shipping lines, suppliers, and customs brokers to secure the best freight rates and service quality.</p></li><li><p><strong>Fluency in English:</strong> Proficient in both written and spoken English to manage international correspondence, draft contracts, and communicate smoothly with foreign entities.</p></li><li><p><strong>Prior Experience:</strong> 2 to 5 years of hands-on experience in import/export operations, preferably within the Food &amp; Beverages (F&amp;B) industry.</p></li><li><p><strong>Educational Background:</strong> Bachelor’s degree in Business Administration, Commerce, Logistics, International Trade, Languages, or a related field.</p></li><li><p><strong>Customs &amp; Regulations Knowledge:</strong> Deep understanding of customs clearance procedures, trade agreements, food safety regulations, and quarantine laws.</p></li><li><p><strong>Digital Platforms Proficiency:</strong> Experience navigating mandatory government logistics platforms </p></li><li><p><strong>Problem-Solving Ability:</strong> Capable of making quick decisions and resolving urgent port crises to avoid demurrage fees or food spoilage.</p></li><li><p><strong>Attention to Detail:</strong> High accuracy in auditing sensitive shipping documents, expiry dates, and product specifications.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2025 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,100 global team members who collaborate with customers across more than 30 market segments in 150 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. </span>Learn more at www.hbfuller.com.</p><br><br><p><b>Position Title: Logistics Assistant<br>Location: 6th October City, Cairo, Egypt<br>Position Overview</b><br>H.B. Fuller seeks an <b>Import &amp; Export Coordinator</b> to manage international logistics operations and ensure the compliant, cost-effective movement of goods across global supply chains. This role coordinates shipments, customs clearance activities, and trade documentation while working closely with suppliers, logistics providers, and internal stakeholders. The position supports business continuity by ensuring on-time deliveries, regulatory compliance, and efficient logistics execution.<br>&nbsp;</p><br><p><b>Primary Responsibilities</b></p><br><ul><li>Manage end-to-end import and export shipments, including booking, transportation, and tracking</li><li>Prepare and review shipping documents to ensure compliance with international trade requirements</li><li>Coordinate with freight forwarders, customs brokers, and carriers to resolve shipment issues</li><li>Monitor shipment schedules and ensure timely delivery against business and customer requirements</li><li>Manage ACID registration and NAFEZA documentation processes</li><li>Coordinate customs clearance activities and ensure compliance with Egyptian import regulations</li><li>Verify freight, customs, and logistics invoices in SAP and track logistics costs</li><li>Prepare reports on shipment status, costs, and logistics performance metrics<br>&nbsp;</li></ul><p><b>Minimum Requirements</b></p><br><ul><li>Bachelor’s degree in Logistics, Supply Chain, International Trade, Business Administration, or related field</li><li>3+ years of experience in import/export operations, customs, or international logistics</li><li>Proficiency in SAP and Microsoft Office applications</li><li>Strong negotiation, communication, follow-up, and organizational skills</li><li>Authorization to work in the applicable location and knowledge of international trade documentation<br>&nbsp;</li></ul><p><b>Preferred Requirements</b></p><br><ul><li>Experience with ACID, NAFEZA, and Egyptian customs clearance processes</li><li>Knowledge of manufacturing and supply chain operations</li><li>Proven ability to identify logistics cost-saving opportunities</li><li>Strong attention to detail and ability to manage multiple priorities simultaneously</li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>

<p><strong>Position Summary</strong></p><p>We are seeking a senior, hands-on developer with proven experience shipping real software in healthcare environments — EHR, EMR, home care, or other regulated platforms. The initial focus is a caregiver app and the platform supporting it. You will build web and mobile experiences, connect business systems, and deliver practical AI features that reduce manual work and improve everyday workflows.</p><p>This role is not for generalists. You will take ownership from understanding the business need through development, testing, deployment, and ongoing support — working closely with teams across Care Services, Operations, Billing, Compliance, and People Support.</p><p><strong>Responsibilities</strong></p><p><strong>Application &amp; Platform Development</strong></p><ul><li>Design, build, and maintain caregiver-facing web and mobile applications, backend services, APIs, and relational databases.</li><li>Develop capabilities such as caregiver profiles, communications, tasks, reminders, document access, and operational dashboards.</li><li>Translate business needs into clear requirements, acceptance criteria, and manageable delivery plans.</li><li>Build reusable components and maintain clear documentation so the broader technology team can support the platform.</li></ul><p><strong>AI Application Development</strong></p><ul><li>Build production AI applications and agentic workflows using Anthropic, OpenAI, and other approved providers, including retrieval, structured outputs, tool use, and orchestration across systems.</li><li>Use AI-assisted development tools effectively while reviewing and remaining accountable for the resulting code.</li><li>Evaluate AI features for accuracy, reliability, safety, response time, and cost.</li><li>Include appropriate human review, data protection, and safe handling of errors.</li></ul><p>Cloud Engineering</p><ul><li>Design, deploy, and operate secure applications across Microsoft Azure, AWS, and Google Cloud.</li><li>Apply sound architecture, identity and networking controls, infrastructure as code, observability, disaster recovery, and cost management.</li></ul><p><strong>Systems Integration</strong></p><ul><li>Build robust integrations across healthcare and business systems using APIs, webhooks, secure data exchanges, and MCP servers and clients.</li><li>Work with EMRs, CRMs, cloud computing platforms, HRIS, and other platforms as prioritized.</li><li>Implement authentication, permissions, validation, rate-limit handling, retries, idempotency, and reconciliation for reliable integrations.</li><li>Introduce new capabilities in controlled phases with operational validation before replacing existing workflows.</li></ul><p><strong>Security &amp; Production Reliability</strong></p><ul><li>Implement role-based access, encryption, audit logging, secure credential management, and separation of dev and production environments.</li><li>Follow HIPAA-aligned security, privacy, and healthcare data-handling requirements.</li><li>Maintain automated tests, repeatable deployments, monitoring, backup and recovery, and rollback procedures.</li><li>Investigate production issues and address their underlying causes.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>4+ years of professional software engineering experience, including 2+ years building and supporting production applications.</li><li>Proven track record shipping software in a healthcare environment: EHR, EMR, home care, or other regulated platform.</li><li>Strong full-stack skills: TypeScript and React (or equivalent); Python, Node.js, or comparable backend framework; PostgreSQL or comparable relational database.</li><li>Strong production experience with agentic AI across Anthropic and OpenAI: tool calling, retrieval, orchestration, state management, evaluations, monitoring, and human approval controls.</li><li>Deep integration engineering experience with APIs, webhooks, and MCP servers and clients, connecting multiple systems securely.</li><li>Hands-on experience with Microsoft Azure, AWS, and Google Cloud — deployment, identity, networking, managed data services, monitoring, and cost optimization.</li><li>Experience implementing HIPAA-aligned access controls, privacy safeguards, and auditability for sensitive information.</li><li>Ability to turn unclear business needs into maintainable software with limited supervision.</li><li>Strong written and spoken English, clear documentation habits, and effective collaboration with nontechnical colleagues.</li><li>A portfolio or examples of production healthcare applications personally designed, built, deployed, and supported.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Familiarity with HIPAA-aligned software development and secure healthcare integrations.</li><li>Experience with home care, care management, or workforce systems handling sensitive caregiver/client data.</li><li>Experience with React Native, Flutter, or another cross-platform mobile framework.</li><li>Experience building configurable workflows or systems supporting multiple business entities, programs, or states.</li><li>A successful record of remote collaboration with U.S.-based teams.</li></ul><p><strong>Work Environment</strong></p><ul><li>Fully remote / offshore position.</li><li>Must work Monday–Friday, aligned with U.S. Eastern Time business hours (8:00 AM – 5:00 PM EST).</li><li>Must maintain reliable internet access and a suitable remote working environment.</li><li>Communicate progress, blockers, and availability clearly through company-approved tools.</li></ul><p><strong>Compensation</strong></p><ul><li><strong> Up to $4,000 USD per month, based on experience and qualifications.</strong></li></ul>

<p><strong>Shipping &amp; Logistics Coordinator:</strong> Coordinate with shipping companies, arrange bookings, handle export documentation, and coordinate customs clearance.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

<p><br></p><p><br></p><ul><li>1. Receive the new pickups closed in bosta flyers.</li><li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li><li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.</li><li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li><li>5. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.</li><li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li><li>7. Get the receiver s signature and IDs# on delivered shipments with Zero Cod.</li><li>8. Get hard copies of returned shipments signed by the business.</li><li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li><li>10. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.</li><li>11. Cancel the refused shipments on the system. </li><li>12. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub </li><li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li><li>14. Performs related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>- Only graduates are eligible for this role.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

<p>We are looking for a Customer Service Coordinator to join our team. The ideal candidate should have solid experience in customer communication, order follow-up, and coordination, preferably within the garment manufacturing or textile industry.</p><p></p><ul><li><p><strong>Key Responsibilities :</strong></p></li><li><p> Communicate with customers and follow up on their orders and requirements.</p></li><li><p> Coordinate sample development and ensure that customer comments and revisions are properly followed up.</p></li><li><p> Follow orders from confirmation through production, preparation, and shipment.</p></li><li><p> Coordinate between customers and internal departments, including Production, Purchasing, Quality, Warehouse, and Shipping.</p></li><li><p> Monitor order and delivery schedules and communicate any delays or changes.</p></li><li><p> Prepare and maintain order and sample status reports.</p></li><li><p> Follow up on customer approvals for samples, fabrics, colors, specifications, and other product details.</p></li><li><p> Ensure that customer requirements and comments are clearly communicated to the relevant departments.</p></li><li><p> Follow up on order-related issues and coordinate with the concerned departments to find solutions.</p></li><li><p> Maintain accurate and organized customer and order records.</p><ul><li><p> Support the company in maintaining strong and professional customer relationships.</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p> Previous experience in Customer Service, Customer Coordination, or Order Follow-up.</p></li><li><p> Experience in Garment Manufacturing, Textile, or Manufacturing is highly preferred.</p></li><li><p> Strong communication, coordination, and follow-up skills.</p></li><li><p> Excellent organizational skills with the ability to handle multiple orders and tasks simultaneously.</p></li><li><p> Ability to work under deadlines and handle urgent customer requirements.</p></li><li><p> Good knowledge of Microsoft Office, especially Excel.</p></li><li><p> Good command of English, both written and spoken.</p></li><li><p> Professional communication skills and the ability to work effectively with customers and internal teams.</p></li><li><p><strong>Ideal Candidate</strong> ;</p></li><li><p>We are looking for a well-organized, detail-oriented, and proactive person who can effectively coordinate between customers and the factory and ensure that customer requirements are followed through every stage of the order .</p></li></ul><p></p>

<p>About The Role : Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta s standards. Job Code : Incremental 2026OPER-010 Job Responsibilities 1. Receive the new pickups closed in bosta flyers. 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet. 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. 5. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App. 6. Receive the undelivered shipments on the system and the productivity sheet as well. 7. Get the receiver s signature and IDs# on delivered shipments with Zero Cod. 8. Get hard copies of returned shipments signed by the business. 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. 10. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis. 11. Cancel the refused shipments on the system. 12. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. 14. Performs related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry. - Only graduates are eligible for this role.</p>