School principal Jobs in Egypt

<p><br></p><p><b>You will:</b></p><ul><li>Support Project Development / Execution: Support I2M/IIM (Innovation 2 Market; Initiative Management) within the site; Provide site AR write ups &amp; prepare critical site inputs to the Regional BD, specifically for IIM Design Reviews (DR2 DR6); Leads Project Verification (DR7); Design Reviews (DR4) onward lead Plant activities: Master data, Art Work, Raw/Pack Material availability, Track timings and report to project team. Act as the source of internal and external information (contact for Commercial stakeholders and is the key interface between Category and Engineering / Manufacturing / R&amp;D). Lead site post project evaluation and communication, planning and execution of promotional activities within the I2M process</li><li>Support Site Strategic Plan / Annual Contract creation: Support the site director in developing the site strategy and plant road map. Be the key partner for Product Supply team on sourcing/capacity expansion ensure full integration of Innovation/Renovation plans in 421 into site supply plans. Partner effectively with Engineering to build the site CAPEX budget. Ensure planning of the capital budget bottom up, including prioritization (i.e. integration with the full site agenda, specifically alignment of the annual timetable)</li><li>Drive Ongoing business and Simplification: Integrate overall site change management agenda to ensure delivery of projects while maintaining service levels. Manage ongoing reprioritization, De-complexity agenda and support the delivery of the site productivity and improvement agenda. Ensure execution of regional /global menu cards and ensure that manufacturing hurdle rates are met. Support Product supply for assessment of manufacturing solutions for current supply and demand gaps in the site</li><li>Lead, coach and build Capability of the Business development change coordinator(s) within the plant and other Key stakeholders.</li></ul><p><b><br></b></p><p><b>What you will bring</b></p><p>A desire to drive your future and accelerate your career. You will bring experience and knowledge in:</p><ul><li>Strong operational &amp; manufacturing experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts, Safety &amp; GMP standard</li><li>Good understanding of end-to-end processes in the manufacturing and business environment; working knowledge of commercialization process (I2M); project leadership / management skills and technical and financial aspects of the business</li><li>Strategic thinking, while having ability to excel in leading tactical programs</li><li>Highly action oriented, drive for results, innovative, challenging actual set-ups, entrepreneurial ability</li><li>Excellent communication (verbal &amp; written), coaching, and leadership skills in a team-based environment</li><li>Demonstrated abilities in analytics, problem solving and team building</li><li>Possess excellent interpersonal skills and be able to work effectively with colleagues at all levels of the organization</li></ul><p>More about this role</p><p>What you need to know about this position:</p><ul><li>Own and drive the BD&amp;E strategic agenda for the Business Unit, ensuring alignment with commercial priorities, manufacturing strategy, and long-term business goals.</li><li>Develop and maintain a comprehensive master plan that enables growth, innovation, and efficiency across the network.</li><li>Establish and manage a capital investment roadmap informed by the manufacturing strategy, site master plans, and the commercial roadmap.</li><li>Lead the Long-Term Capital Plan (LTCP), building flexibility and capability while driving lower-cost production solutions, including projects required for capacity expansions across the region.</li><li>Manage the CAPEX project spend across the region, ensuring governance, tracking, and alignment with approved budgets.</li><li>Manage the Capital Work in Progress (CWIP) and Capitalizations agendas for the regions, ensuring timely close-out and accurate financial reporting.</li><li>Bring breakthrough thinking to unlock new options, ideas, and possibilities that advance the Business Unit's competitive position.</li><li>Provide technical leadership and manufacturing expertise to the commercial team, enabling informed decision-making on product and capacity opportunities.</li><li>Communicate plant product opportunities and ensure optimal utilization of plant capacities in line with strategic plans.</li><li>Work closely with PCDMs in each market to build the pipeline for 421s and Productivity requirements.</li><li>Coordinate manufacturing, engineering, and supply chain resources to support the successful execution of commercial and operational objectives.</li><li>Lead multi-functional project teams comprising technical, operations, and local site functions to deliver strategic capital and innovation projects.</li><li>Manage the full project lifecycle concept, design, installation, commissioning, commercialization, ramp-up with rigorous focus on safety, quality, cost, and timeline.</li><li>Oversee the management of significant capital expenditure, including budget estimation, approval, tracking, and reporting.</li><li>Drive the overall commercialization of projects, ensuring seamless handover from project delivery to steady-state operations.</li><li>Lead and execute all product-related changes both product and packaging in cooperation with R&amp;D, Procurement, Quality, and other relevant stakeholders.</li><li>Lead and execute all process-related changes, including harmonization of manufacturing processes and de-complexing the product portfolio.</li><li>Manage new technology identification, process development, and integration into the manufacturing network.</li><li>Support the tracks required for External Manufacturing (EM) development and qualifications, ensuring robust readiness.</li><li>Manage Product and Process Modifications, New Product Launch preparation, and execution end-to-end.</li><li>Drive continuous improvement through strategic and systemic reviews of existing processes, assets, and capabilities.</li><li>Support and lead continuous improvement projects with a focus on cost, quality, and capacity enhancement.</li><li>Lead the IIM Pillar executions and Standard Work Processes (SWPs) across the Business Unit.</li><li>Manage and facilitate Concept Engineering and Appropriation Request (AR) development coordination across the network.</li><li>Coach Plant BD&amp;E teams on project execution, deliverables, and best-in-class engineering standards.</li><li>Build capability across the regional BD&amp;E community to strengthen the project management pipeline and technical depth</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>BSc/MSc degree in Engineering.</li><li>10-15 years of experience at operation roles (Manufacturing, Engineering, Business Development, Project Management).</li><li>Strong knowledge and experience in food processing and packaging including knowledge of latest developments, practices and trends in food engineering and technologies.</li><li>Strong knowledge of English and computer skills (MS Office, AutoCAD, SAP)</li><li>Strong knowledge of technical and financial affairs</li><li>Excellent Project Management skills</li><li>Strong people management skills</li><li>Strong coordination and management of Stakeholders within and beyond MSC</li><li>Strong communication and negotiations skills</li></ul>

ROLE:<br>We are seeking an experienced and dynamic Commercial Manager to drive revenue growth, optimize digital media operations, and lead strategic client partnerships within elements of Augustus brands, including Lovin Dubai, Lovin Abu Dhabi and the 12 Smashi TV verticals.. The ideal candidate will have a proven background in digital media agencies, strong commercial acumen, and expertise in managing high-value client portfolios and media investments across platforms. This role requires a combination of strategic vision, hands-on management of commercial activities, and the ability to deliver innovative solutions that maximize ROI for both clients and the agency.<br>KEY RESPONSIBILITIES : Commercial Strategy & Revenue Growth Develop and implement the Publisher's digital media commercial strategy to achieve revenue targets and profitability. Identify and capitalize on new business opportunities in local and Regional markets (GCC). Drive upselling and cross-selling strategies across client portfolios to grow account revenues. Lead pricing strategy development for media services, ensuring competitive positioning and margin optimization. Client Relationship Management Act as the primary commercial liaison for key clients, building and maintaining long-term partnerships. Oversee negotiation of media contracts, partnerships, and service agreements with clients and suppliers. Build and manage Long-Term Agreements (LTAs) with key clients, ensuring mutually beneficial, strategic partnerships that provide consistent revenue streams. Ensure exceptional service delivery and client satisfaction, translating into account retention and growth. Provide clients with Post Campaign reports & data-driven insights and strategic recommendations to improve campaign effectiveness and ROI. Media Planning & Operations Oversee the commercial performance of paid media campaigns across all major digital platforms (Google, Meta, Tik Tok, Programmatic, etc.). Collaborate with internal teams (Media Planners, Buyers, Account Managers, Content Writer, Video Editors & Graphic Designers) to ensure media strategies align with client objectives. Analyze market trends, audience behavior, and platform updates to inform go-to-market and media investment strategies. Team Leadership & Development Lead and mentor a team of Commercial Executives, and Account Managers, fostering a high-performance culture. Provide training and development on commercial best practices, client negotiation, and media monetization. Align team efforts with agency growth objectives and KPIs. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media.<br>Requirements 1- Personal Traits & Skills Strong understanding of digital media buying, performance marketing, and programmatic advertising. Excellent negotiation and communication skills with the ability to influence stakeholders. Strategic thinker with a data-driven and results-oriented approach. Ability to manage multiple high-value accounts and projects simultaneously in a fast-paced environment. Strong leadership and team management capabilities.<br>2- Academic & Certifications Bachelor’s degree in Marketing, Business, Media, or a related field (MBA is a plus). Professional Experience Minimum 4-5 years of experience in a digital media agency commercial role, with a proven track record of revenue growth. Experience managing client portfolios with multi-million-dollar media budgets. Proven expertise in Regional markets (GCC) is a plus.<br>PEOPLE :<br>Assist in fostering a high performance led culture; play a central role in recruiting new talent and retention of existing talent in the team/business Act as a strong leader with the ability to listen effectively and influence a team Actively contribute to the leadership in terms of agency/sector vision and be seen as a leader – displaying gravitas, managing difficult client relationships, and demonstrating an understanding of business finance Create and drive initiatives to strengthen skills, promote loyalty, enthusiasm and culture of a practice or the office through training and/or other responsibilities<br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>Values We understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.<br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing, Chicago-based footwear and accessories brand known for its bold, fashion-forward aesthetic. As the brand continues to expand its social media presence, they are looking for an <strong>Influencer Marketing &amp; Creator Outreach Manager</strong> to build and manage relationships with content creators who authentically represent the brand and help drive awareness, engagement, and sales.</p><br>Role Overview<p>As the <strong>Influencer Marketing &amp; Creator Outreach Manager</strong>, you will be responsible for identifying, recruiting, and managing influencer partnerships that align with the brand. You will own creator outreach and partnership execution, helping build a strong network of creators who consistently produce high-quality content featuring the company's products.</p><br><p>You will also coordinate gifting and paid partnerships, manage campaign budgets, track creator performance, and oversee multiple influencer initiatives simultaneously. This is an execution-focused role for someone who understands influencer marketing, communicates exceptionally well, enjoys developing genuine creator relationships, and can maintain a high level of organization in a fast-paced environment.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST </strong></p><br>Key Responsibilities<p>Influencer Discovery &amp; Outreach</p><br><ul><li><p>Identify and source creators across Instagram and TikTok who align with the brand's aesthetic, audience, and marketing objectives.</p><br></li><li><p>Evaluate prospective creators based on content quality, engagement, audience fit, and overall brand alignment.</p><br></li><li><p>Conduct creator outreach and develop a consistent pipeline of potential influencer partnerships.</p><br></li><li><p>Identify emerging creators and new partnership opportunities that can expand brand awareness and customer acquisition.</p><br></li></ul><p>Influencer Campaign Management</p><br><ul><li><p>Coordinate influencer gifting campaigns and paid partnerships from concept through execution.</p><br></li><li><p>Manage campaign timelines, deliverables, approvals, product shipments, and content schedules.</p><br></li><li><p>Coordinate with Marketing, Creative, E-commerce, and Operations teams to ensure campaigns launch on time.</p><br></li><li><p>Ensure creators meet campaign expectations, partnership requirements, and content deliverables.</p><br></li><li><p>Manage multiple influencer campaigns simultaneously while maintaining accuracy and consistent follow-through.</p><br></li></ul><p>Campaign Budget &amp; ROI Management</p><br><ul><li><p>Own influencer campaign budgets across gifting, paid partnerships, and related campaign expenses.</p><br></li><li><p>Track campaign spend and ensure initiatives remain within approved budgets.</p><br></li><li><p>Monitor campaign ROI by evaluating engagement, conversions, affiliate sales, revenue, and return on influencer investment.</p><br></li><li><p>Analyze campaign performance against spend and recommend opportunities to improve budget efficiency and overall results.</p><br></li></ul><p>Creator Relationship Management</p><br><ul><li><p>Serve as the primary point of contact for creators throughout each partnership.</p><br></li><li><p>Maintain consistent communication and build genuine, long-term creator relationships.</p><br></li><li><p>Negotiate collaboration terms within established guidelines.</p><br></li><li><p>Identify high-performing creators for recurring collaborations and longer-term partnerships.</p><br></li><li><p>Ensure creators receive products, information, feedback, and other campaign requirements on schedule.</p><br></li></ul><p>Performance Tracking &amp; Reporting</p><br><ul><li><p>Track campaign performance across engagement, reach, impressions, conversions, affiliate sales, revenue, and content delivery.</p><br></li><li><p>Maintain organized records of creator partnerships, budgets, deliverables, deadlines, and campaign results.</p><br></li><li><p>Evaluate creator performance to identify high-performing partnerships and opportunities for improvement.</p><br></li><li><p>Use campaign insights to recommend future creators, collaborations, and optimization opportunities.</p><br></li></ul><p>Market Research &amp; Trend Monitoring</p><br><ul><li><p>Stay current on influencer marketing trends, creator behavior, and emerging opportunities across Instagram and TikTok.</p><br></li><li><p>Monitor competitor influencer campaigns and partnership activity.</p><br></li><li><p>Identify emerging creators who align with the brand's positioning.</p><br></li><li><p>Recommend new creator partnerships and campaign concepts based on trends and performance insights.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>2+ years of experience in influencer marketing, creator partnerships, affiliate marketing, PR, or social media.</p><br></li><li><p>Experience managing influencer gifting and/or paid partnership campaigns.</p><br></li><li><p>Experience sourcing and recruiting creators across Instagram and TikTok.</p><br></li><li><p>Experience managing multiple influencer campaigns and partnerships simultaneously.</p><br></li><li><p>Experience working with fashion, beauty, lifestyle, or DTC consumer brands is strongly preferred.</p><br></li></ul><p>Skills</p><br><ul><li><p>Demonstrates excellent written communication and relationship-building abilities when conducting creator outreach, managing partnerships, and maintaining ongoing influencer relationships.</p><br></li><li><p>Has strong organizational and project management skills and can successfully coordinate multiple campaigns, deadlines, deliverables, approvals, and product shipments simultaneously.</p><br></li><li><p>Can evaluate prospective creators based on content quality, audience alignment, engagement, and overall brand fit.</p><br></li><li><p>Has a strong understanding of the Instagram and TikTok creator ecosystems and can identify relevant creators and emerging influencer trends.</p><br></li><li><p>Has experience managing influencer campaign budgets and can evaluate performance using engagement, conversions, affiliate sales, revenue, and ROI.</p><br></li><li><p>Has hands-on experience using influencer marketing platforms such as GRIN, Aspire, CreatorIQ, Upfluence, or similar platforms to support creator discovery and campaign management.</p><br></li><li><p>Is comfortable using Google Workspace and AI-powered productivity tools to maintain organized campaign workflows and improve efficiency.</p><br></li><li><p>Familiarity with Shopify is considered a plus.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Highly organized with exceptional attention to detail.</p><br></li><li><p>Able to prioritize and successfully manage multiple projects simultaneously in a fast-paced environment.</p><br></li><li><p>Strong sense of ownership and accountability.</p><br></li><li><p>Outgoing, personable, and confident communicating with creators and brand partners.</p><br></li><li><p>Passionate about fashion, social media, and influencer culture.</p><br></li><li><p>Proactive and resourceful with excellent follow-through.</p><br></li><li><p>Creative thinker who enjoys identifying new partnership opportunities.</p><br></li><li><p>Self-starter who thrives in a fast-growing environment.</p><br></li></ul>What Success Looks Like<ul><li><p>A consistent pipeline of high-quality creators aligned with the brand is developed and maintained.</p><br></li><li><p>Influencer collaborations expand brand awareness and contribute to customer acquisition.</p><br></li><li><p>Gifting and paid partnership campaigns launch on time, within budget, and with strong execution.</p><br></li><li><p>Campaign budgets are effectively managed while maximizing return on influencer investment.</p><br></li><li><p>Creator performance is consistently evaluated using measurable KPIs, including engagement, conversions, affiliate sales, revenue, and ROI.</p><br></li><li><p>High-performing creator relationships develop into recurring partnerships.</p><br></li><li><p>Multiple campaigns and creator relationships are managed effectively without sacrificing organization or quality.</p><br></li><li><p>Leadership can rely on consistent, well-executed influencer initiatives that contribute to measurable growth.</p><br></li></ul>Opportunity<p>This is an opportunity to take ownership of influencer marketing and creator outreach for a fast-growing footwear and accessories brand. You will play a hands-on role in identifying creators, developing partnerships, coordinating campaigns, managing budgets, and measuring performance while helping expand the brand's presence across Instagram and TikTok.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Our Company</strong></span></p><br> <p><span>At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.</span></p><br> <p><span><strong>What You'll Do</strong></span></p><br> <p><span>The Customer Renewal Manager (CRM) is responsible for driving the end-to-end renewal lifecycle for assigned customers in a defined Unit/Area. As part of Teradata's Go-To-Market (GTM) organization, this position will serve as the primary role responsible for sustaining/renewing customers and growing our ARR baseline. The CRM will partner closely with the Account team including Customer Experience and Finance to ensure effective account collaboration and cancels and erosions prevention.&nbsp;</span></p><br> <p><span>The CRM will be responsible for managing several customers to business objectives including recurring revenue retention and growth, on-time renewal execution, expansions, and outlook accuracy.&nbsp; The CRM will work with the account team on account planning to identify customer needs/risks and opportunities both in preparation for upcoming renewals as well as mid-term adjustments and Cloud opportunities.&nbsp; The CRM is responsible for being the expert in Teradata's renewal/sustainment strategy and works directly with the customer to negotiate standard and custom renewals including terms, SLAs and penalties. The CRM will align the renewal strategy with the Account Executive (AE), Customer Solution Architect (CSA) and wider account team to achieve optimal results.</span></p><br> <p><span>A key responsibility of the CRM is completing and executing preventive actions on Cancellations and Erosions, leveraging early insights and collaborating with Field Technology Management, Services Delivery Management and Customer Services Management. The CRM will be responsible for the development, application and delivery of cancel and erosion save plans alongside the Customer Services Architect (CSA), with the aim to increase customer retention and revenue retention; in addition to the identification of upsell and cross sell.</span></p><br> <p><span>As an integrated member of the GTM account team, this role is primarily responsible for retaining recurring revenue across Teradata's business through exceptional renewal sales execution. This includes building and maintaining strong partnerships with both internal and customer stakeholders.</span></p><br> <p><span><strong>Renewal Scope Areas Include</strong>:&nbsp;</span></p><br> <ul> <li><span>Basic understanding of the components that make up a renewal in order to articulate the e2e solution.</span></li> <li><span>Understanding of sales process including managing account relationships and customer interaction.</span></li> <li><span>Renewals includes any revenue in Teradata that has been previously sold and should be retained through repeat contracting on a scheduled basis, including Term, Cloud, Maintenance and SWUR.</span></li> <li><span>Turn-key Renewals: CRM will own the oversight of the renewal process, managing customer engagement supported by the process from the back-office teams.</span></li> <li><span>Upsell/Cross-Sell/New-Sell: In certain circumstances the CRM will own the sales cycle for the generation of new revenue. This will be part of the normal renewal lifecycle in accounts, where there is opportunity to expand the scope of the renewal to new business, like increasing a customer support Success Tier and Cloud services.</span></li> <li><span>Customer Presentations: Prepare and deliver customer presentations to align with business objectives and ensure common understanding of scope of work and renewal strategy. Renewal Contract documentation: Be responsible for overseeing or/and preparation &amp; development of renewal contract/SOW as necessary.</span></li> <li><span>Technical knowledge of database systems, operating systems (desirable)</span></li> </ul> <p><span>&nbsp;<strong>Account planning, selling and negotiating are core elements of success in this role.&nbsp; This role will focus on:</strong>&nbsp;</span></p><br> <ul> <li><span>Effective account planning and renewal preparation, leveraging the entire Teradata portfolio to protect and drive recurring revenue growth</span></li> <li><span>Renewing Teradata's recurring revenue footprint with existing customers with on-time accuracy and oversight of all contract lifecycle management activities</span></li> <li><span>Creation and execution of Cancel and Erosion save plans, with the aim to increase customer retention and revenue retention.</span></li> <li><span>Maintaining forecast accuracy and participating in Sales Outlook cadence calls</span></li> <li><span>Participate in quarterly services delivery and operational excellence reviews</span></li> <li><span>Capable of understanding Teradata analytic technology, to find the customer value and competitive position that drives price in opportunities for customer use of Teradata products and services</span></li> <li><span>Creative thinker able to come up with alternatives that increase offer effectiveness and protect current and future price realization</span></li> <li><span>Ability to work closely with sales and sales management, and draw on other company resources</span></li> <li><span>The ability to professionally discuss business issues with management and offer advice and alternatives</span></li> <li><span>Ability to review and interpret complex contract/customer agreement detail</span></li> </ul> <p><span>&nbsp;It will be vital for the&nbsp;CRM&nbsp;to build strong relationships and drive collaboration with other functions in the business.</span></p><br> <p><span><strong>What Makes You a Qualified Candidate</strong></span></p><br> <ul> <li><span>BSc/BCA degree or equivalent</span></li> <li><span>Minimum of 5 years related work experience</span></li> </ul> <p><span>&nbsp;<strong>What You Bring</strong></span></p><br> <ul> <li><span>Demonstrated sales success managing account relationships and developing new account opportunities</span></li> <li><span>Ability to work with multiple Customers at the same time including capturing each engagement's discussions, notes, follow-up, issues, etc.</span></li> <li><span>Ability to work successfully at the intersection of business, technology and services and translate/communicate across both</span></li> <li><span>Presence: enthusiastic and high energy, but also poised, confident and extremely professional</span></li> <li><span>Innovative and assertive, with the ability to pick up new technologies and assess situations quickly</span></li> <li><span>Fluent in the following tools: Salesforce, Excel, PowerPoint, SharePoint, ERP, Install Base and Contract Lifecycle Management solutions</span></li> <li><span>Advanced interpersonal, listening and communication skills, including presentation and facilitation skills, and a track record of effectively communicating with and influencing at all levels</span></li> <li><span>Must possess excellent verbal and written communication skills</span></li> <li><span>Proven project and time management skills with ability to thrive in a fast-paced, team environment and handle multiple tasks simultaneously.</span></li> <li><span>Demonstrate personal and professional values consistent with Teradata's values</span></li> <li><span>Be highly collaborative, transparent, organised, detail oriented and a stickler for accuracy&nbsp;</span></li> </ul> <p>#LI-AH1</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>&nbsp;Job Purpose</strong></span></span></p><br><br><p>The Assistant Manager, Mobile Banking Products &amp; Delivery is the Egypt business owner for assigned mobile and online banking capabilities, responsible for translating Retail Banking Group priorities into executable digital requirements, commercially viable propositions and successful customer launches.</p><br><p>The role owns assigned initiatives end-to-end from business requirement and business case through prioritization, stakeholder approvals, UAT, launch readiness, go-to-market and post-launch benefit realization. It acts as a key interface between Egypt Retail Banking, Group Digital / UAE teams, technology squads and control functions to ensure that the Egypt digital roadmap is delivered in line with customer, commercial, regulatory and operational objectives.</p><br><p>The position has expanded from project coordination / proxy ownership into a product ownership and commercialization role with measurable accountability for feature adoption, digital engagement, active usage, in-app cross-sell and delivery quality.</p><br><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><br><p><strong>A. Product Ownership &amp; Egypt Digital Roadmap</strong></p><br><ul><li><p>Own assigned Egypt mobile / online banking initiatives and represent the country business requirements throughout the product lifecycle.</p><br></li><li><p>Convert business needs into clear requirements, user stories, customer journeys, acceptance criteria and MVP / release scope.</p><br></li><li><p>Partner with the Mobile Banking Product Owner / squad, Group Digital and UAE teams to align Egypt priorities with the group backlog and Digital 3.0 roadmap.</p><br></li><li><p>Support the Quarterly Priority Meeting (QPM) process by consolidating, challenging and prioritizing country demand across Retail Banking products, segments and digital squads.</p><br></li><li><p>Maintain delivery visibility, dependency tracking, risk escalation and country commitment follow-up for assigned roadmap items.</p><br></li></ul><p><strong>B. Commercialization, Business Cases &amp; Go-to-Market</strong></p><br><ul><li><p>Develop business cases and commercialization plans for new features, journeys and propositions, including customer need, expected adoption, financial / commercial impact, cost impact and implementation dependencies.</p><br></li><li><p>Own go-to-market readiness for assigned launches including target segment, channel placement, customer communication, content approvals, FAQs, operational readiness, training and launch calendar.</p><br></li><li><p>Drive in-app cross-sell and product discovery opportunities across relevant Retail Banking products and ensure each launch has clear commercial and customer KPIs.</p><br></li><li><p>Conduct 30 / 60 / 90-day post-launch performance reviews and recommend corrective actions where expected benefits are not realized.</p><br></li></ul><p><strong>C. Customer Adoption, Engagement &amp; Experience</strong></p><br><ul><li><p>Drive adoption and active use of delivered capabilities through in-app placement, communication, education and targeted activation.</p><br></li><li><p>Contribute to the growth of credentialed users, digitally active customers and feature usage, and support improvement of Android / iOS app ratings through experience enhancements.</p><br></li><li><p>Analyze customer feedback, complaints, drop-offs, usage analytics and market benchmarks to identify product and journey improvements.</p><br></li><li><p>Work with CRM / communications teams on push, SMS, email, WhatsApp and in-app journeys linked to launch and adoption objectives.</p><br></li></ul><p><strong>D. Delivery, Regulatory &amp; Launch Governance</strong></p><br><ul><li><p>Coordinate business readiness across Technology, Operations, Marketing, Compliance, Legal, Risk, InfoSec and relevant vendors / squads.</p><br></li><li><p>Own business-side UAT planning, defect follow-up, sign-off readiness and launch acceptance for assigned initiatives.</p><br></li><li><p>Coordinate required CBE approvals / notifications, InfoSec reviews and penetration-testing dependencies through the relevant control owners before go-live.</p><br></li><li><p>Ensure production releases follow approved change, control and sign-off processes, with clear post-launch monitoring and issue escalation.</p><br></li><li><p>Maintain complete audit-ready documentation for requirements, approvals, UAT, business case, launch decisions and benefit tracking.</p><br></li></ul><p><strong>E. Digital 3.0 Localization &amp; Innovation</strong></p><br><ul><li><p>Assess and localize relevant Group Digital 3.0 capabilities for the Egypt market in line with customer need, technical feasibility and CBE requirements.</p><br></li><li><p>Support Egypt requirements for dashboard / product discovery, quick actions, notifications, personalization, transaction insights and other mobile experience enhancements.</p><br></li><li><p>Identify practical opportunities to improve time-to-market, customer experience and commercial outcomes using approved digital capabilities and emerging technologies.</p><br></li></ul><br><br><p><span><span><strong>&nbsp; Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span></p><br><br><p><strong>Internal:</strong></p><br><ul><li><p>Head of Digital Banking &amp; Innovation; Senior Manager E-Channels; Retail Banking product and segment heads; NEO; KYC; Deposits; Assets; Payments; Website; CRM / CVM; Marketing; Operations; Compliance; Legal; Risk; InfoSec; Finance; PMO; local Technology and Group Digital / UAE squads.</p><br></li></ul><p><strong>External:</strong></p><br><ul><li><p>Technology / digital vendors and service providers as applicable; supports regulatory and third-party engagement through the responsible internal functions.</p><br></li></ul><br><br><p><span><span><strong>Problem Solving</strong></span></span></p><br><br><ul><li><p>Convert ambiguous or competing business requests into structured product requirements and prioritized delivery options.</p><br></li><li><p>Balance customer value, commercial benefit, regulatory requirements, operational risk, technology feasibility and limited squad capacity.</p><br></li><li><p>Resolve cross-functional dependencies and escalate material blockers early to protect committed delivery dates.</p><br></li><li><p>Use data, customer feedback and market intelligence to identify root causes and recommend practical product / journey improvements.</p><br></li><li><p>Operate effectively in a matrix environment where delivery resources and decision makers sit across Egypt and Group functions.</p><br></li></ul><br><br><p><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span></p><br><br><ul><li><p>Own and recommend the business scope, requirements, priorities and commercialization approach for assigned mobile / online banking initiatives.</p><br></li><li><p>Challenge incomplete requirements, weak business cases or launches that are not commercially, operationally or control ready.</p><br></li><li><p>Recommend prioritization based on business value, customer impact, regulatory urgency, dependencies and delivery capacity.</p><br></li><li><p>Provide business acceptance / UAT recommendation for assigned initiatives and escalate unresolved risks prior to launch.</p><br></li><li><p>Own post-launch KPI tracking and recommend corrective action, enhancement or de-prioritization where expected benefits are not achieved.</p><br></li><li><p>Influence senior stakeholders and squads without direct authority to deliver country commitments within agreed timelines.</p><br></li></ul><br><br><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><br><ul><li><p>Bachelor’s degree in Business, Finance, Engineering, Technology or a related discipline.</p><br></li><li><p>Minimum 5–7 years of relevant experience in digital banking, fintech, digital product management, product ownership, digital channels, business analysis or product commercialization.</p><br></li><li><p>Strong understanding of mobile / internet banking journeys and Retail Banking products including accounts, deposits, cards, payments, transfers and digital servicing.</p><br></li><li><p>Hands-on experience with business requirements, user stories, Agile delivery, backlog prioritization, UAT, release management and go-to-market execution.</p><br></li><li><p>Commercial mindset with ability to build business cases and measure adoption, customer and financial benefits after launch.</p><br></li><li><p>Good understanding of banking control requirements including CBE approvals, InfoSec / penetration testing and production release governance.</p><br></li><li><p>Strong analytical, presentation, stakeholder-management, negotiation and written communication skills.</p><br></li><li><p>Ability to work with senior stakeholders, cross-functional squads and external vendors in a high-pressure, deadline-driven environment.</p><br></li><li><p>Excellent command of English and Arabic.</p><br></li></ul><br><br><br><br>Responsibilities:<br><ul><li> Own and represent Egypt's business requirements for mobile/online banking initiatives.</li><li> Translate business needs into clear, actionable requirements and user stories.</li><li> Partner with Mobile Banking Product Owner and Group Digital teams to align Egypt's priorities with the group's backlog and roadmap.</li><li> Support the Quarterly Priority Meeting process, consolidating and prioritizing country demand.</li><li> Maintain delivery visibility, track dependencies, and escalate risks for roadmap items.</li><li> Develop business cases and commercialization plans for new features and journeys.</li><li> Drive in-app cross-sell opportunities and ensure clear commercial and customer KPIs.</li><li> Conduct post-launch performance reviews and recommend improvements.</li><li> Analyze customer feedback and usage analytics to enhance the product and journey.</li><li> Coordinate business readiness across various functions and vendors for successful launches.</li></ul><br>Qualifications:<br><ul><li> Bachelor's degree in Business, Finance, Engineering, Technology, or a related field.</li><li> 5-7 years of experience in digital banking, fintech, product management, or commercialization.</li><li> Strong knowledge of mobile/internet banking journeys and Retail Banking products.</li><li> Hands-on experience with business requirements, Agile delivery, and release management.</li><li> Ability to build compelling business cases and measure post-launch benefits.</li><li> Understanding of banking control requirements, including CBE approvals and InfoSec.</li><li> Excellent analytical, presentation, and written communication skills.</li><li> Proven ability to work effectively in a matrix environment with diverse stakeholders.</li><li> Fluency in English and Arabic is essential.</li><li> A commercial mindset and a track record of successful product launches are preferred.</li></ul> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Director, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel’s commercial goals and strategic plan Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Position Summary The Grants Officer is responsible for identifying, applying for, and managing local, regional, and international grant opportunities to support the Egyptian Food Bank’s programs and initiatives. This role involves researching potential funding sources, preparing grant proposals, ensuring compliance with grant requirements, and maintaining relationships with grantors. The ideal candidate will have strong writing and organizational skills, combined with the ability to effectively manage multiple grant-related tasks in a fast-paced environment.<br>Key Responsibilities1. Grant Identification and Research Conduct research to identify potential grant opportunities from local, regional, and international sources, including government agencies, foundations, and NGOs. Analyze funding opportunities to determine eligibility and alignment with the organization’s mission and priorities. Maintain a database of potential grant opportunities and deadlines for easy tracking and reference.2. Proposal Development Prepare high-quality grant applications and proposals, including narratives, budgets, and supporting documentation, in collaboration with relevant teams. Tailor proposals to meet the specific requirements of each grantor, ensuring clarity, accuracy, and alignment with the organization’s objectives. Work closely with program teams to obtain necessary technical input and relevant program details for grant applications.3. Grant Management and Compliance Monitor and ensure compliance with all grant requirements, including reporting deadlines, financial tracking, and program implementation. Prepare and submit progress reports, financial reports, and final reports to grantors as per their requirements. Communicate regularly with funders to provide updates on the progress of grant-funded projects and address any concerns or inquiries.4. Stakeholder Engagement Build and maintain strong relationships with grantors and funding agencies to enhance collaboration and secure future funding opportunities. Represent the Egyptian Food Bank in meetings, events, or conferences with potential or existing grantors.5. Financial Oversight Collaborate with the finance team to develop accurate and realistic grant budgets, ensuring alignment with grantor requirements. Monitor grant expenditures to ensure they align with approved budgets and report any variances to relevant stakeholders.6. Record Keeping and Reporting Maintain accurate and up-to-date records of all grant-related documents, correspondence, and reports. Track and manage deadlines for grant submissions, reporting, and renewals. Provide regular updates to the Grants Team Manager and other relevant stakeholders on grant activities and progress.7. Capacity Building Stay informed of best practices and emerging trends in grant writing and management, sharing insights with internal teams. Provide training or guidance to program staff on grant compliance and reporting requirements when necessary.<br>Qualifications and Experience Education Bachelor’s degree in Business Administration, Communications, Development Studies, or a related field. Experience2–4 years of experience in grant writing, grant management, or fundraising, preferably in the nonprofit or social impact sector. Proven experience in successfully securing grants from local, regional, or international sources. Skills Strong research and analytical skills to identify and evaluate grant opportunities. Excellent writing and editing skills, with the ability to craft compelling proposals and reports. Detail-oriented with strong organizational and project management skills. Proficiency in Microsoft Office (Word, Excel, Power Point) and familiarity with grant management software or CRM systems. Knowledge of financial tracking and budgeting for grant projects.

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company's local IT infrastructure. You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br><br>In this role, you will:<br><br>Manage IT Operations for Bayut and dubizzle Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management Proactively identify performance weaknesses and propose solutions Lead teams in problem management, change management and improvement opportunities to reduce incident counts Collaborate with other technical and functional teams to document and support business rules and operating procedures Diagnose and resolve technical issues related to Bayut and dubizzle employees Provide L2 desktop support (Windows/Mac/Linux) Server Administration Set up and configure new laptops and desktops Conduct regular system audits Administer and maintain Wireless access points, VPN and company-issued mobile devices Ensure security and upgrades are applied to desktops and laptops and kept up to date Provide network support and resolve issues with routers and access points Perform support duties, as required, to meet specific operational objectives Provide ongoing guidance, feedback and mentoring support to the team Proactively track, review team performance and provide feedback for improvements Comply and help to maintain quality service by establishing and enforcing the company's standards Identify opportunities for team development and skills advancement<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Computer Science or a related field Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet<br><br><br>Experience:<br><br>5+ years of experience in IT with a progressive career and at least 1+ years in leading a team Experience in Enterprise Antivirus Solution Experience in managing Active Directory and GPOExperience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco) Experience with various Operating systems, Endpoint Security and Patch management Experience with cloud-based systems and tools Network Management (Cisco Meraki)<br><br><br>Knowledge:<br><br>Familiarity with MDM tools such as Maas360 or Desktop Central is a plus Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik Knowledge of ITIL best practices ITSM knowledge and experience (Preferably Service Now) Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool<br><br><br>Skills:<br><br>Strong written and verbal communication, organisational, and problem-solving skills Strong Leadership skills Ability to drive change and adapt quickly<br><br><br>Traits:<br><br>Friendly attitude and the ability to interact with diverse personalities and levels of management<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of dubizzle, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company’s local IT infrastructure.<br> You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br> In this role, you will: Manage IT Operations for Bayut and dubizzle.<br> Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management.<br> Proactively identify performance weaknesses and propose solutions.<br> Lead teams in problem management, change management and improvement opportunities to reduce incident counts.<br> Collaborate with other technical and functional teams to document and support business rules and operating procedures.<br> Diagnose and resolve technical issues related to Bayut and dubizzle employees.<br> Provide L2 desktop support (Windows/Mac/Linux).<br> Server Administration.<br> Set up and configure new laptops and desktops.<br> Conduct regular system audits.<br> Administer and maintain Wireless access points, VPN and company-issued mobile devices.<br> Ensure security and upgrades are applied to desktops and laptops and kept up to date.<br> Provide network support and resolve issues with routers and access points.<br> Perform support duties, as required, to meet specific operational objectives.<br> Provide ongoing guidance, feedback and mentoring support to the team.<br> Proactively track, review team performance and provide feedback for improvements.<br> Comply and help to maintain quality service by establishing and enforcing the company’s standards.<br> Identify opportunities for team development and skills advancement.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #Egyptdubizzle Qualifications: Bachelor’s degree in Computer Science or a related field.<br> Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet Experience: 5+ years of experience in IT with a progressive career and at least 1+ years in leading a team.<br> Experience in Enterprise Antivirus Solution.<br> Experience in managing Active Directory and GPO.<br> Experience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco).<br> Experience with various Operating systems, Endpoint Security and Patch management.<br> Experience with cloud-based systems and tools.<br> Network Management (Cisco Meraki).<br> Knowledge: Familiarity with MDM tools such as Maas360 or Desktop Central is a plus.<br> Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik.<br> Knowledge of ITIL best practices.<br> ITSM knowledge and experience (Preferably ServiceNow).<br> Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool.<br> Skills: Strong written and verbal communication, organisational, and problem-solving skills.<br> Strong Leadership skills Ability to drive change and adapt quickly.<br> Traits: Friendly attitude and the ability to interact with diverse personalities and levels of management.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 21, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><b><span><strong>Main activity:</strong></span></b></p><br><br><br><p><span>Lead complex internal offer development team, projects, with a multidisciplinary background &amp; reporting levels within the organization.</span></p><br><br><p><span>As Project Manager,</span></p><br><br><ul><li><span>Lead complex internal offer development programs involving multidisciplinary and cross-functional stakeholders across different organizational levels.</span></li><li><span>Own project scope, timeline, budget, risks, and delivery milestones.</span></li><li><span>Understand internal and external customer requirements and translate them into actionable delivery plans.</span></li><li><span>Drive issue resolution through strong analytical problem-solving and effective escalation management.</span></li><li><span>Ensure alignment across business, technology, operations, and commercial stakeholders</span></li></ul><p><span>As Scrum Master,</span><span><span>assists the team in meeting their delivery goals (Coaching).</span></span></p><br><br><ul><li><span><span>Coach Agile teams to achieve delivery objectives and continuous improvement</span></span></li><li><span><span>Facilitate Program Increment (PI) Planning activities</span></span></li><li><span><span>Support iteration execution and remove delivery impediments</span></span></li><li><span><span>Improve team flow, collaboration, and Agile maturity</span></span></li><li><span><span>Foster high-performing and self-organizing teams</span></span></li><li><span><span>Facilitating breakout rooms and iteration planning during the PI Planning</span></span></li></ul><p><span><span>Transversal Activities</span></span><br><span><span>Support iteration execution and remove delivery impediments</span></span></p><br><br><ul><li><span><span>Coordinate transversal actions across all Products and Marketing in Egypt , example up-skilling / re-sklling programs,</span></span><br></li></ul><br>About you<ul><li><span>Previous experience in Project Management and Scrum Master</span></li><li><span>Strong leadership with a proven Teamwork spirit</span></li><li><span>Experience in Telecommunications /IT Sectors &amp; exposure to multinational environment.</span></li><li><span><span>Certified Scrum Master</span></span></li><li><span><span>ability to identify problems and work to resolution as required.</span></span></li><li><span><span>ability to engage and partner with customers and internal staff as required.</span></span></li><li><span><span>known for his/her capacity to deliver.</span></span></li><li><span><span>open-minded, able to look out on the market, and on the competition.</span></span></li><li><span><span>Fluent in English , French is a big Plus</span></span></li></ul><br><p>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Healthcare Project Manager is responsible for planning and delivering healthcare projects, ensuring alignment between customer requirements, technical solutions, and business objectives. The role collaborates with customers, Vodafone teams, and vendors to translate business needs into effective technical designs, manage project delivery, monitor operations, and ensure all scope changes are properly evaluated and implemented. The role also manages customer escalations and drives successful project outcomes.</p> <h4>Job profile</h4> <ul> <li>Develop and maintain project timelines by coordinating with vendors and key stakeholders to ensure timely delivery of project milestones.</li> <li>Identify, assess, and proactively mitigate potential risks that may impact project objectives, timelines, or deliverables.</li> <li>Define and prioritize business requirements, ensuring focus on essential business needs while challenging non-value-adding or outdated requests.</li> <li>Organize and document requirements within the Product Specification Document (PSD), linking them to clear business scenarios and use cases.</li> <li>Translate business requirements into technical requirements and project milestones, leveraging analysis and modeling techniques to align business objectives with practical technical solutions.</li> </ul> <h4>Competencies & qualifications</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>Detail oriented</li> <li>Problem solving</li> <li>Analytical skills</li> <li>Negotiation and presentation skills</li> <li>Vendor management</li> <li>Customer handling</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>B.Sc. in communication / computer engineering</li> <li>IT cross-function experience including reporting and process management</li> <li>Moderate understanding of healthcare digitalization and its IT applications</li> <li>10+ years of experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the application adjustments guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

‎⁨حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير الموظفين، تأهيل الطلاب، خدمة العملاء، المبيعات، وغيرها. وذلك من خلال تطوير واجهات برمجة التطبيقات مثل المحادثات التفاعلية مع الذكاء الاصطناعي، تحويل الصوت والفيديو إلى نص، .تحليل الفيديو، قراءة ومطابقة المستندات، اختبارات المهارات، ونظام مكافحة الغش. والمزيد والمزيد.. تعرف أكثر على حلول فيلينتس بالذكاء الاصطناعي من خلال موقعنا⁩ ‎Velents is an Arabic-first AI company building AI products for government, enterprise, and high-growth organizations across the region. Our product suite includes conversational AI agents, document understanding, HR and recruitment automation, and enterprise AI workflow solutions. We are expanding our commercial presence in Egypt and looking for a senior sales professional who can open, manage, and grow enterprise accounts across key sectors. The Role We’re looking for a Senior Software Sales Manager to own and grow our revenue pipeline in the Egyptian market. You will sell Velents’ full product suite — including Agent. SA, SAFHA, and the broader Velents AI platform — to large enterprises, banks, telecom operators, healthcare groups, retail/e-commerce companies, outsourcing providers, and digital transformation teams. You’ll work closely with pre-sales, product, and delivery teams to build strong proposals, run demos, manage complex sales cycles, and close strategic deals. What You’ll DoOwn the full sales cycle from prospecting to closing across the Egyptian enterprise market. Build and maintain a qualified pipeline targeting banks, telecom companies, healthcare groups, retail and e-commerce businesses, BPOs, large corporates, and technology-driven enterprises. Develop strong relationships with C-level executives, IT leaders, digital transformation teams, customer experience leaders, HR leaders, operations teams, and procurement departments. Position Velents’ AI solutions around business outcomes such as cost reduction, automation, customer experience improvement, faster processing, and operational efficiency. Collaborate with pre-sales and solutions teams to prepare proposals, demos, proof-of-concepts, RFP responses, and commercial offers. Navigate enterprise procurement processes, vendor registration requirements, budget cycles, security reviews, and legal/commercial negotiations. Identify upsell and cross-sell opportunities within existing accounts across Agent. SA, SAFHA, HR tech, QA, and automation use cases. Represent Velents in client meetings, partner discussions, industry events, and enterprise technology forums in Egypt. Provide market intelligence on client needs, pricing expectations, competition, buying behavior, and sector-specific opportunities. Maintain accurate CRM updates, pipeline tracking, forecasting, and deal reporting. What We’re Looking For Strong experience selling software, Saa S, AI, cloud, automation, digital transformation, CX, HR tech, or enterprise technology solutions in Egypt. Proven track record of closing B2B enterprise deals with medium to large organizations. Strong understanding of the Egyptian enterprise market, especially sectors such as banking, telecom, healthcare, retail, e-commerce, BPO/contact centers, real estate, and large corporates. Established network with decision-makers across IT, digital transformation, customer experience, operations, HR, procurement, or executive leadership. Ability to manage long and complex sales cycles involving multiple stakeholders. Strong commercial discipline, including pipeline management, forecasting, negotiation, and account planning. Fluent Arabic; strong professional English required. Based in Cairo or willing to operate actively across the Egyptian market. Comfortable working in a fast-paced startup environment with a high degree of ownership and autonomy. Nice to Have Familiarity with conversational AI, voice bots, Whats App automation, document processing, OCR, HR tech, or call quality assurance products. Experience selling to banks, telecom operators, BPOs/contact centers, healthcare networks, or large retail/e-commerce companies. Experience working with channel partners, systems integrators, consulting firms, or technology vendors. Previous exposure to RFP/RFQ processes, enterprise tenders, vendor onboarding, and security/compliance questionnaires. Understanding of data privacy, cloud hosting, AI adoption challenges, and digital transformation priorities in Egypt.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Generating or increasing revenue growth with existing and new corporate accounts in specific industry, segment, or territory through selling Vodafone voice products, services, and fixed solutions. Responsible for developing, winning, project managing, and executing corporate network connectivity and voice solution bids, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship.</p> <h4>Job profile</h4> <p>Sales executive will be responsible for managing an account portfolio of 30-40 Vodafone industrial accounts.</p> <p>Ensures delivery of all financial targets including revenue, connections for voice and data, market share, and net margin contribution in line with company vision and values.</p> <p>Ensures delivery of all financial targets including revenue, total contract value (TCV), and gross margin.</p> <p>Evaluates risks and threats appropriately across portfolio and revises plans where appropriate.</p> <p>Ensures sales and net promoter score (NPS) targets are achieved for the assigned accounts and industry.</p> <p>Identifies new sales opportunities and grows sales pipeline by qualifying and developing opportunities through the sales cycle.</p> <p>3-4 daily customer visits.</p> <p>Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEOs and sales directors within all key clients. Understands upfront through engagement at the right business level the customer’s strategic and operational issues.</p> <p>Gathers and analyses data regarding competitor pricing and products and ensures that Vodafone products and services fit customer requirements in line with the marketing team.</p> <p>Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers.</p> <p>Focuses on the customer experience and ensures that they are up to date with all new offers on time.</p> <p>Fills in and updates full accounts information on Siebel account profile on a daily basis or after successful activation transaction.</p> <p>Fills market opportunities and schedules to identify specific targets and to project the number of contacts to be made using the Siebel calendar and forecasted accounts upon account status reports on Siebel.</p> <p>Plans and manages personal business portfolio, territory, and business according to an agreed strategy with the segment manager.</p> <p>Monitors and maintains cross-function activities such as fraud, activation, and bidding.</p> <p>Submits performance dialogue and evaluations on time.</p> <p>Adheres to all company policies, procedures, and business ethics code.</p> <h4>Qualifications</h4> <p>Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.</p> <p>Secures, manages, and deepens the Vodafone customer relationship with the long-term focus of expanding the overall footprint, penetration, and introduction of innovative products and services.</p> <p>Updates marketing team with the competitive new offers.</p> <p>Is able to operate at all levels within the customer organization with the highest levels of communication skills, converses professionally, and has the ability to own and solve customer issues whilst building excellent rapport to ensure the customer experience is maximized.</p> <p>Works together with marketing and decision support to ensure account strategies are understood and actioned for assigned accounts.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>

Job Description<br><br>JOB TITLE: Roots For Growth Project Manager<br><br>TEAM/PROGRAM: Program Operations LOCATION: Upper Egypt Field Office- either based fully in Assiut or based in Cairo with a minimum of 40% travel to Assiut.<br><br>GRADE: 2 TYPE OF CONTRACT: Fixed Term<br><br>Child Safeguarding<br><br>Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><br>Role Purpose<br><br>The Roots for Growth Project Manager will lead the implementation of a multi-year results-based financed project in Assiut Governorate, designed to empower household-led microenterprises and improve child well-being through sustainable income growth. The role requires a high level of flexibility and adaptive management, including iterative planning, quarterly learning workshops, and co-design sessions with partners. The post holder will oversee program delivery, payment indicator achievement, budget management, partnership coordination, and compliance with SCI and donor standards, while ensuring gender-responsive and child-sensitive approaches across all activities.<br><br>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.<br><br>Brief Project Scope<br><br>Roots For Growth Phase one is a 27-month project designed to achieve sustainable economic empowerment and strengthened resilience among vulnerable households with children in Upper Egypt, particularly in Assiut, to increase investments in children’s development and well-being. The project targets 800 household-led microenterprises across four cohorts (200 per cohort), providing initial entrepreneurship and business development training within pre-selected value chains. From these, 630 micro-enterprises will be selected to receive a comprehensive package comprising seed funding, tailored technical training, business coaching through household coaches, market linkages, and individualised support for business growth. Grounded in a theory of change that emphasizes gender-responsive, tailored capacity building; sector-specific technical development; mentorship; inclusive market access; and early-stage growth capital, the program aims to strengthen microenterprise performance and promote improved financial planning, saving practices, and child-sensitive household financial management. By addressing discriminatory gender norms and ensuring equitable participation and benefits for women and youth, the project seeks to enable households to sustainably grow their enterprises, generate predictable income, and reinvest in their children’s education, health, and overall well-being, ultimately contributing to long-term resilience and sustainable economic empowerment.<br><br>Implementation will be delivered through a local incubator to deliver all business mentorship and capacity-building aspects and community-based organizations (CBOs), which will serve as hubs for coaching and market linkage support. These partners will provide continuous hands-on guidance to households and help embed project practices within existing community systems. Leveraging their local networks and contextual knowledge will ensure outreach to the most vulnerable yet viable groups and promote long-term sustainability beyond the project’s duration.<br><br>The project will also pilot a Results-Based Financing (RBF) model to strengthen and build on SCI Egypt's expertise and adapt our implementation approach so that it becomes technically and institutionally fit for future RBF programming. Through this pilot, the PM, the team, and livelihoods TA will refine operational processes, reporting mechanisms, and partner engagement models to align with RBF requirements and ensure readiness for broader scale-up. RBF is a financing approach in which payments are partially or fully tied to the achievement of measurable and pre-defined results, aiming to improve performance, enhance accountability, and ensure that resources directly drive high-quality outcomes.<br><br>Scope Of Role<br><br>Reports to: Upper Egypt Field Office Manager, Dotted-line Livelihoods Technical Advisor<br><br>Staff reporting to this post: Project Senior Officer, Operations Officer, and dotted-line oversight of MEAL Senior Officer.<br><br>Budget Responsibilities: Yes<br><br>Key Areas Of Accountability<br><br> Program Management. Lead the design and implementation of project activities to unlock payment milestones Update the results framework: Align activities with measurable outputs and outcomes. Ensure clarity on agreed indicators, milestones, and payment triggers. Manage the Project Management Unit (PMU) and coordinate monthly field consortium meetings with incubator, partner CBOs, and private-sector partners. Facilitate co-planning workshops with partners and quarterly learning sessions to refine strategies based on evidence and context. Ensure integration of gender equality and child-sensitive approaches across all components. Oversee value chain analysis and ensure interventions are market-driven and responsive to local needs. Ensuring that program reports are delivered according to SC and donor contractual requirements, within the agreed timescale and budget. Collect accurate, timely data to demonstrate achievement of results. Validate and report results: Ensure evidence is credible and auditable for payment claims. Ensure an effective award management system is in place at field level to ensure that donor and SCI requirements are met. Working with the Upper Egypt field manager and the PDQ team to revise the program plans and master budgets as needed and contribute to Save the Children’s updates to the overall CO strategy. Ensure that program activities are directly linked to payment milestones and activities not clearly linked to payment milestones are deprioritized Develop and implement participatory needs assessment to contribute to program planning and MEAL processes. Lead/support on partners’ identification and assessments, implementation monitoring and capacity building Oversee program implementation to ensure timely delivery of program activities (for example: DIPs, IPPTs, budget spending plans, etc.). In coordination with the CO HR team, lead and support recruitment processes and ensure that program/projects are adequately staffed. In collaboration with the CO Safety and Security team, develop and implement effective safety and security procedures for the program, ensuring that these procedures are updated and revised at regular intervals. Manage and motivate program staff to perform highly in their respective roles and responsibilities. This will include leading on staff structure, recruitment, performance management and implementing staff wellbeing policies. Budget Management and Compliance Manage program financial processes in close cooperation with the Finance team and in line with SCI finance policies and procedures. Link budget to results: Track how spending contributes to achieving targets. Cash flow planning: Anticipate payment delays and manage liquidity. Responsible for financial management of program budget; forecasting, planning, tracking of expenditures, and burn rates. Ensure expenditures are approved and in accordance with the budget lines and payment milestones Ensure sub-grants and contracts are managed in line with SCI’s award policies. Ensure that SCI regulations are communicated to the program staff and that all activities meet SCI’s requirements financially and technically. Monitor, update, and adapt the budget in response to market fluctuations and payment milestones. Oversee grant and micro-loan disbursement mechanisms (seed grants) and ensure compliance with seed-funding SOPs and social contract requirements. Technical Assistance and Capacity Strengthening Provide technical oversight on livelihoods, financial inclusion, and entrepreneurship development. Provide technical oversight on the value chain connections and participants' selling channels. Recruit and manage all technical consultations in close coordination with the PDQ technical team Lead and manage the incubation program of the participants, and oversee the incubator service provider who will provide the services. Lead the interventions provided to the participants by the national partner on coaching, mentoring and seed fund provision. Support capacity building for project staff and partners on adaptive management, gender integration, and child safeguarding. Ensure MEAL systems are aligned with RBF requirements and performance-based reporting. Human Resources support Recruit, manage, and motivate project staff to deliver high-quality results. Implement performance management and staff well-being measures, especially during intensive learning cycles. Foster a collaborative and inclusive team culture. Utilize the Performance Management System linked to payment milestones, define expectations of staff members, develop work plans and improvement plans as needed, and provide technical support for staff development. Ensure communication and mainstreaming SCI policies and procedures as well as accountability and child participation practices, throughout the program activities. Ensure field staff receive required training on gender, child protection, Technical Intervention Package, and M&E tools. Representation and Networking Represent SCI in coordination meetings with government, donors, and private sector stakeholders. Advocate for gender-responsive and child-sensitive economic empowerment approaches. Ensure visibility of project achievements through communication products and events. Safeguarding, Risk, and Compliance oversight: Support the implementation of child safeguarding policy within the project cycle, including identifying and addressing risks to children that are caused/exacerbated by project design and intervention. Ensure that project activities are safe for children and that all steps are taken to ensure their meaningful and safe participation. Provide leadership and guidance in the implementation of the child safeguarding policy and the code of conduct within the project. Maintain the project risk register and implement mitigation actions (including GBV, child protection, inflation, and market dynamics), in coordination with all departments. Ensure donor reporting, timely narrative and financial reports, and support external independent evaluation processes. Partnership & Localization Coordinate with business incubators, CBOs, and private sector actors to deliver technical training, mentorship, and market linkages. Strengthen local partners’ institutional capacity to sustain interventions beyond project closure. Ensure accountability and transparency in partner management and resource utilization. General: Oversee documentation of good practices, success stories and learning products; support sustainability planning (VSLAs, incubator capacity building, private sector linkages) for scale-up beyond project closure. Work closely with the Livelihoods technical advisor to support the modelling and design for the RBF. Contribute to the development of communications products, in collaboration with the CO Communications team; Comply with Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures; Ensure the security, health and well-being of staff and that staff management and other processes and policies and systems reflect SC 's principles of equity and fairness.<br><br>COMPETENCIES<br><br>Delivering results<br><br>Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/ organization.<br><br>Applying technical and professional expertise<br><br>Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organization.<br><br>Problem Solving and decision making<br><br>Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organization.<br><br>Innovation and Adaptation<br><br>Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments<br><br>Working Effectively With Others<br><br>Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.<br><br>BEHAVIOURS (Values in Practice)<br><br>Accountability<br><br> holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br><br>Ambition<br><br> sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others future orientated, thinks strategically and on a global scale.<br><br>Collaboration<br><br> builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to.<br><br>Creativity<br><br> develops and encourages new and innovative solutions willing to take disciplined risks.<br><br>Integrity<br><br> honest, encourages openness and transparency; demonstrates highest levels of integrity<br><br>Qualifications And Experience<br><br> Relevant university degree in Development Studies, Economics, Business Administration, Agricultural Economics, Social Sciences or related field; advanced degree preferred. Minimum 7 years’ experience in livelihoods, private sector engagement, or economic empowerment programs. Mandatory: At least 2 years managing payment by results, impact bond, Payment by outcomes projects Strong project cycle management experience. Demonstrate strong expertise in results-based management is a must, including designing, monitoring, and adapting programs to achieve predefined payment milestones Mandatory to have prior experience with Results-Based Financing or disbursement-linked projects, including linking payments to verified results, procedures for payments on results, monitoring outcomes progress in linkage to payments, and coordination with partners on results-based payments Strong expertise in entrepreneurship development, value chains in rural areas, enterprise development, and partnership management. Demonstrated ability to integrate gender- and child-sensitive approaches in programming. Excellent budget management and donor compliance skills. Demonstrable experience in beneficiary accountability. Strong experience in dealing with government officials at both strategic and operational levels. Highly developed interpersonal and communication skills including influencing, advocacy, negotiation and coaching. Strong results orientation, with the ability to challenge existing mindsets. Experience working through/with sub-grants and partners is a requirement. Experience with capacity building of local partners and communities. Fluency in English with strong written and oral communication skills. The capacity and willingness to be flexible and accommodating in difficult working circumstances. Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support. Professional expertise in one of the Save the Children program areas is preferable.<br><br>Additional Job Responsibilities<br><br>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.<br><br>Equal Opportunities<br><br>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><br>Child Safeguarding<br><br>We need to keep children safe, so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><br>Health and Safety<br><br>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Job: Senior Finance Manager<br>PLEASE READ CAREFULLY UNTIL THE END<br>Location: Fully remote Employment Type: Full-Time<br>About estaieestaie is building the first global OTA engineered specifically for extended stays, offering negotiated accommodation rates for bookings ranging from 30 to 365 nights. Our model consistently delivers an average of 32% savings to guests while enabling hotels, serviced apartments, and real estate operators to optimise long-stay occupancy, drive predictable revenue, and eliminate inventory inefficiencies.<br>With global mobility surging and long-stay travel emerging as one of the fastest-growing segments in hospitality, estaie is uniquely positioned to capture a structurally underserved market. Incubated at in5 Dubai and scaling across the region, we are engineering a category-defining booking infrastructure for digital nomads, expats, corporates, and long-stay travellers worldwide.<br>As we expand and accelerate our international footprint, disciplined financial leadership becomes foundational. This role is built for a high-performance operator who will anchor our financial systems, investment readiness, and long-term capital strategy.<br>Role Overview The Finance Manager will serve as the financial command centre of estaie—owning day-to-day financial operations, accounting governance, investment documentation, cash flow control, business planning, HR administration, and cross-functional financial execution. This mandate is intentionally broad to reflect the realities of a fast-scaling startup. Beyond operational excellence, the role includes strategic exposure to investors, audits, fundraising, board reporting, and capital planning. The role reports directly to the Founder & CEO.<br>Core Responsibilities Financial Operations & Accounting Leadership Direct all day-to-day accounting workflows with full ownership of bookkeeping accuracy. Configure and operate accounting systems (e.g., Odoo) and maintain a compliant, scalable Chart of Accounts. Lead monthly and annual closing cycles: journal entries, accruals, depreciation, prepaid expenses, and reconciliation workflows. Manage payroll, gratuity calculations, leave accruals, employee accounting, and multi-currency reconciliations. Produce monthly and quarterly financial statements (P&L, Balance Sheet, Cash Flow). Cashflow Management, Treasury & Collections Act as custodian of liquidity forecasting, burn management, and scenario modelling. Oversee all receivables, payment tracking, and rigorous collections processes across all channels. Strengthen treasury controls, vendor payments, and internal disbursement workflows. VAT, Compliance & Audit Management Own UAE VAT compliance end-to-end, including quarterly VAT filings and regulatory documentation. and later on, Saudi Arabia and Egypt Tax systems. Manage tax-exempt transaction classifications, VAT reconciliations, and supplier/customer compliance validation. Prepare the company for audits, coordinate with auditors, and maintain audit-ready documentation. Investment Management & Investor Relations Maintain and update the cap table, investment records, ESOP structures, and compliance documentation. Prepare investor-ready dashboards, KPIs, financial packs, and performance insight decks. Support fundraising cycles through due diligence management, investor communication materials, and data room oversight. Partner with the CEO on strategic modelling, valuations, and long-term capital planning. Business Planning & Strategic Financial Execution Develop financial models aligned with product roadmap, revenue strategy, and geographic expansion. Advise leadership on pricing optimisation, margin improvement, and financial feasibility of strategic initiatives. Implement financial controls and SOPs that scale with the organisation. HR, Administration & Internal Governance Oversee HR financial processes including payroll, commissions, reimbursements, and contractual documentation. Manage financial elements of partner onboarding, ensuring compliance with corporate and regulatory standards. Implement administrative systems that support operational efficiency and internal governance. Automation, Systems Optimisation & Process Design Implement and optimise automation tools including Odoo, WIO Bank, custom systems and invoicing/reconciliation platforms. Lead process redesign initiatives to eliminate inefficiencies and establish scalable operational infrastructure.<br>Qualifications & Experience Education Bachelor’s degree in Accounting or Finance ACCA, CMA, CPA, or equivalent certification strongly preferred. Fluent English and Arabic are mandatory.<br>Technical Skills Expertise in accounting software, including Odoo Finance, Custom Systems for analytics, and WIO Bank. Strong command of UAE/KSA/EGY VAT regulations and compliance frameworks. Advanced Google Sheets and financial modelling capability. Familiarity with automation tools for invoicing, reconciliation, and workflow optimisation.<br>Professional Experience10+ years of experience in accounting, finance, VAT, reporting, and AR/AP. Experience in SMEs, high-growth startups, or multinational settings preferred. Proven experience managing financial projections, investment records, and audit processes. Exposure to investor relations or fundraising environments is advantageous.<br>Core Competencies Analytical precision and executive-level financial insight. Deep attention to accuracy and internal control discipline. Proactive problem-solving orientation. Strong communication and stakeholder management capability. Excellent multitasking and time management skills suitable for a fast-paced environment.<br>Personal Attributes High integrity, confidentiality, and trustworthiness. Strong ownership mindset and resilience. Results-driven and strategically oriented. Collaborative yet capable of independent decision-making.<br>Compensation & Benefits Competitive Salary in EGP (Un-taxed) 35 working days of paid vacation annually, with incremental increases every 6 months during the first 2 years. Equity in the company - ESOP with vesting equity ownership immediately upon successful joining. Medical insurance for the employee and immediate family. The company will cover a UAE mobile line. Work within a high-growth, high-ownership environment with significant exposure to the CEO, investors, and strategic decision-making.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Tribe X<br>Tribe X Digital is a premier, global performance agency that sits at the intersection of luxury aesthetics and digital science. We don't just manage campaigns; we architect end-to-end digital experiences for the world's most prestigious hospitality brands, luxury real estate developers, and disruptive tech startups.<br>With a footprint spanning Amsterdam, Dubai, and Cairo, we operate as a high-octane extension of our clients' teams. Our work is defined by a "zero-ego" commitment to excellence, utilizing AI-powered advertising, bespoke content creation, and data-driven strategy to transform brand presence into measurable global impact. At Tribe X, we are building the future of luxury marketing, one pixel-perfect, ROI-positive campaign at a time.<br>Role Overview<br>The Finance Manager is responsible for overseeing the financial health, operational discipline, and financial planning of Tribe X across all business operations. This role exists to ensure the agency scales sustainably through strong financial governance, accurate reporting, cash flow visibility, operational efficiency, and commercially sound decision-making.<br>The Finance Manager acts as both a strategic financial partner to leadership and the operational lead of the finance department balancing day-to-day finance operations with long-term financial planning, compliance, business performance management, and scalable financial systems.<br>This role also ensures Tribe X operates with strong financial visibility, operational discipline, and commercially sustainable systems that support long-term agency growth.<br>What You'll Do<br>Financial Operations &amp; Oversight<br><ul><li>Oversee day-to-day finance operations including accounting, reconciliations, reporting, accounts payable, accounts receivable, and cash flow management.</li><li>Ensure financial records are accurate, organised, and maintained in line with internal controls and accounting standards.</li><li>Review and approve key financial transactions, reconciliations, and month-end deliverables.</li><li>Maintain visibility across operational spending, collections, outstanding balances, and cash flow movement.</li><li>Ensure finance operations remain organised, scalable, and operationally efficient across all business activities.</li></ul><br>Financial Reporting &amp; Planning<br><ul><li>Lead monthly, quarterly, and annual financial reporting processes.</li><li>Prepare financial summaries, management reports, forecasts, and budget tracking reports for leadership.</li><li>Support financial planning, budgeting, and resource allocation processes across departments.</li><li>Monitor business performance, profitability, operational costs, and cash flow trends.</li><li>Provide leadership with commercially relevant financial insights and operational recommendations.</li><li>Support business planning by identifying financial risks, trends, and growth opportunities proactively.</li></ul><br>Compliance &amp; Financial Governance<br><ul><li>Ensure compliance with local tax regulations, VAT requirements, social insurance obligations, and statutory reporting requirements across Egypt and UAE operations.</li><li>Coordinate with auditors, external accountants, legal advisors, and tax consultants where required.</li><li>Maintain strong financial controls, policies, and governance processes.</li><li>Ensure audit readiness through accurate financial documentation, reporting discipline, and organised record keeping.</li><li>Continuously improve financial governance frameworks and operational finance controls.</li></ul><br>Team Leadership &amp; Department Management<br><ul><li>Manage and support the finance team including workload distribution, performance management, and operational oversight.</li><li>Review team output to ensure accuracy, efficiency, and compliance.</li><li>Build scalable finance workflows, systems, and reporting structures that support business growth.</li><li>Conduct regular performance reviews, feedback discussions, and development planning for finance team members.</li><li>Promote a culture of accountability, ownership, and financial discipline across the department.</li></ul><br>Process Improvement &amp; Business Support<br><ul><li>Identify operational inefficiencies and implement process improvements across finance operations.</li><li>Support leadership with financial insights that improve decision-making and operational planning.</li><li>Partner with department leads to improve financial awareness, budgeting discipline, and reporting accuracy across the business.</li><li>Identify opportunities for automation, workflow optimisation, and stronger financial visibility systems.</li><li>Collaborate cross-functionally to improve commercial awareness and operational efficiency across departments.</li></ul><br>What You Bring (Qualifications) <br>Must-Have<br><ul><li>5+ years of experience in accounting or finance roles, with leadership or management experience preferred.</li><li>Experience overseeing multi market Finance operations (Egypt/UAE)</li><li>Strong understanding of accounting principles, financial reporting, budgeting, and financial controls.</li><li>Experience managing finance operations within agency, startup, or fast-paced business environments.</li><li>Strong understanding of Egyptian tax, VAT, labour, and compliance regulations.</li><li>Experience with accounting systems such as Xero or similar ERP/accounting platforms.</li><li>Advanced Excel and financial analysis skills.</li><li>Strong organisational and leadership capabilities.</li><li>Fluency in English (written and verbal).</li><li>Strong understanding of operational finance, cash flow management, budgeting discipline, and financial planning processes.</li><li>Ability to operate effectively within fast-paced and high-accountability business environments.</li></ul><br>Nice to Have<br><ul><li>Exposure to agency commercials, profitability analysis, and operational finance.</li><li>Professional finance or accounting certifications.</li><li>Experience building finance systems or process automation initiatives.</li><li>Experience supporting leadership teams with commercial analysis and business planning insights.</li></ul><br>Success in This Role Looks Like<br>Success in the first 90 days centers on transitioning from a deep operational understanding to driving strategic value. You will begin by immersing yourself in the agency's financial health, ensuring seamless compliance across Egypt and UAE, and stabilizing day-to-day operations by mastering current workflows and Xero systems. During this phase, building strong relationships with department heads is critical to establishing trust and financial visibility.<br>By the second half of the 90 days, success will be defined by your ability to move beyond maintenance to proactive optimization. You will take full ownership of reporting cycles, introduce process improvements that enhance efficiency, and deliver data-driven commercial insights that influence leadership decision-making. Ultimately, you will have established a scalable financial framework that not only supports accurate and compliant reporting but also actively contributes to the agency's sustainable growth. <br>Why You'll Love It Here<br>At Tribe X, we champion impact without ego by fostering a high-performance environment where your voice matters and your ideas scale. You will work at the edge of what is next as we use the latest AI and martech tools to solve complex challenges for premium global clients. Joining our team means tapping into a global pulse where the flexibility of a hybrid remote culture meets the high-octane energy of a world-class agency. We are built to grow and we invest deeply in your evolution because if you have the drive to lead, we provide the platform to make it happen.<br>Apply Now<br>If you are ready to bring your expertise to a team that values sharp thinking and effortless execution, let's talk. We are looking for the restless and the bold to help us build what is next. Send us your work and start the conversation.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture &amp; Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&amp;A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular (FTC) (Fixed Term)<p><br><b>Posting Start Date:</b></p><br>October 2, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p>Role Overview Do you have an entrepreneurial mindset? Are you competitive, commercially driven, and motivated by building brands, partnerships, and high-performing networks? Do you enjoy using analytics and customer insight to drive real business impact? In this role, you will operate at the intersection of B2C marketing, partnerships, and retail, working closely with Car Brands, OEMs and workshops partners across multiple automotive segments to deliver impactful, co-funded marketing programs with clear ROI accountability. You will also play a critical role in shaping the end-consumer experience within the Shell Branded Independent Workshop network “BIWS”, focusing on activation excellence at the point of service, workshop engagement, and translating brand strength into consumer choice and preference. Purpose As the Automotive Channel &amp; BIWS Marketing Manager, you will lead the development and execution of marketing strategies for Shell’s B2C Direct channel (Automotive OEMs/official international dealers) and the Shell Branded Independent Workshop network “BIWS” in Egypt. You will drive effective partnership-led programs with OEM and FWS partners to promote association and act as a marketing consultant to deliver win-win marketing activities that benefit both Shell and its partners. You will play a strategic role in developing the Shell BIWS network, channel performance and increasing traffic, positioning it as the preferred network for automotive consumers. Success in this role requires strong stakeholder management and collaboration with Sales, Category Managers, Brand &amp; Comms, and BIWS Operations teams, as well as external partners in all levels, to ensure flawless execution, delivery of KPIs, and achievement of growth targets across both partner-led and Shell-owned channels. Accountabilities ▪ Channel Growth: Develop and implement integrated marketing strategies for B2C Direct (Automotive Channel, OEMs &amp; FWS) and BIWS channels to deliver volume &amp; profitability KPIs. ▪ Automotive Channel Partnerships: Build, manage, and sustain automotive OEMs and FWS partnerships leveraging co-op and marketing budgets to promote associations. ▪ BIWS Channel Ownership: Own the marketing agenda for Shell BIWS, focusing on network development, workshop traffic growth, and consumer value propositions. ▪ Channel Value Proposition: Define and deliver compelling channel value propositions (CVPs) to support Sales objectives and partner engagement. ▪ Brand Visibility: Ensure strong and consistent Shell brand visibility and activation across BIWS workshops and OEM/FWS touchpoints, including branding, CI compliance, and promotional executions. ▪ Campaign Execution: Collaborate with Category Managers to extend national and local campaigns through relevant channels and ensure high-quality delivery. ▪ Insights &amp; Analytics: Analyze new car sales and aftermarket dynamics, assess ROI of partnerships and activations, and translate insights into actionable growth initiatives. ▪ Marketing Budget Management: Manage allocated marketing budget and OEM co-op budgets to ensure efficient, compliant, and impactful marketing programs. ▪ Stakeholder Management: Build strong relationships with internal stakeholders, OEM decision-makers, workshops, agencies, and media partners. ▪ Compliance: Ensure all marketing activities comply with Shell HSSE standards and policies. Skills &amp; Requirements ▪ 6-8 years of experience in B2C marketing, channel marketing, partnerships, or retail-led commercial roles, ideally across automotive, FMCG or network-based environments. ▪ Deep experience managing strategic partnerships, including co-funded initiatives, joint marketing plans, and clear ROI accountability with external partners. ▪ Strong commercial acumen, with a proven track record of delivering growth and ROI. ▪ Excellent senior-level stakeholder management and influencing skills, across internal cross-functional teams and external partners (OEMs, agencies, retail networks). ▪ Data-driven decision-making with a competitive mindset. ▪ Strong analytical, problem-solving, and execution capabilities. ▪ Ability to manage multiple priorities in a fast-paced, competitive environment.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

Job title: Manager, Customer Support Location: Cairo, Egypt<br>About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. noon minutes is our fastest-growing business. We’re building hyper-local commerce from the ground up with dark stores, real-time ops and delivery in 15 minutes or less at scale. From groceries to tech, we get what people need to their door in minutes. Live across UAE, KSA, Egypt and Bahrain and growing fast.<br>noon’s mission: Every door, every day<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.<br>Responsibilities:Manage 24x7 support operations across Email, Chat, and other digital channels. Ensure adherence to all TATs and SLAs to ensure smooth customer service operations. Drive adherence to SLAs and KPIs: CSAT, FRT, AHT, backlog, repeat contact rate, quality, and productivity. Ensure high-quality, empathetic, and timely customer interactions. Conduct audits, monitor CSAT feedback, and manage critical escalations. Partner with QA & Training teams for performance calibration and agent upskilling Identify and implement automation and self-serve opportunities (AI bots, templates, macros) to drive efficiency. Regularly review agent and team performance using performance management tools; identify development areas. Monitor interaction quality through random audits, CSAT surveys, and direct customer callbacks Establish and maintain SOPs and knowledge bases for process standardization. Ensure timely hiring, onboarding, and ramp-up of agents and team leads. Ensure workforce management adherence—manpower rostering, shift planning, breaks, and leave planning.. Deliver reports and insights (daily/weekly/monthly) to CS leadership with recommendations for process improvements. Represent Voice of Customer (VoC) to drive cross-functional CX improvements. Drive team engagement through R&R programs and regular skip-level connect. Resolve complaints within the defined SLA and maintain 24/7 team availability to address customer concerns promptly. Prepare detailed Root Cause Analyses (RCA) for unique or complex cases, driving necessary changes across the value chain to prevent recurrence. Compile and share daily, weekly, and monthly insights with senior management, highlighting trends, challenges, and improvements. Uphold company policies, regulatory requirements, and industry standards throughout all complaint resolution processes. Develop and manage a robust complaints resolution team consisting of skilled callers, critical problem-solvers, and high achievers. Continuously improve team productivity while maintaining high-quality service levels and customer satisfaction. Work closely with internal technology and product teams to drive innovative and impactful changes to enhance the overall customer experience.<br>What you'll need:We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions—whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:<br>5-7 years of hands-on experience in BPO/Contact Center operations, preferably in e-commerce or telecom companies. Proven track record in managing high-volume, multi-channel support operations. Experience with tools like Zoho, Freshdesk (CRM), QA and analytics etc Solid skills in MIS reporting, SLA governance, and process compliance Excellent English communication (both written, oral) and stakeholder management skills. Strong analytical and crisis management capabilities. Ability to work collaboratively in a fast-paced, dynamic environment. High level of commitment, availability and accountability - non negotiable We prefer to hire someone who owns the failure and has courage to accept and work towards closure Courage to pin point problem and effectively communicate to the respective stakeholders, drive changes Meticulous attention to detail, with the ability to identify problems, perform deep dives to gather insights, and craft data-driven solutions. Solid project management skills and ability to create micro projects to achieve key objectives Meticulous planning, drive for execution, relentless pursuit and eagerness Excellent data analysis skills, including data extraction using SQL, data modeling, and documentation<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&amp;nbsp;</p><br><p><strong>Get To Know Our Team</strong></p><br><p>The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, our account management teams work directly with hotel partners to drive mutual growth, strengthen relationships, and ensure Agoda remains the platform of choice for our supply partners across the region.</p><br><p><strong>The Opportunity</strong></p><br><p>As an Account Manager, you will be responsible for growing the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. This is a high-volume role focused on maximizing partner engagement, driving portfolio performance, and improving supply metrics at scale.</p><br><p><strong>What You'll Do</strong></p><br><p>You will own a portfolio of mid-tail hotel partners, serving as their primary point of contact and driving performance through proactive, data-driven account management — all delivered remotely.</p><br><ul><li>Own and manage a portfolio of 75–100 hotels within the mid-tail segment.</li><li>Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.</li><li>Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance data and recommending actionable solutions.</li><li>Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.</li><li>Use Agoda's digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.</li><li>Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.</li><li>Participate in training to stay updated on new tools, processes, and best practices.</li><li>Act as the point of contact for partner escalations within your assigned portfolio.</li></ul><p><strong>Required Qualifications</strong></p><br><ul><li>Fluency in Turkish and English is required.</li><li>Minimum 4 years of experience in account management, business development, or a supply/e-commerce role.</li><li>Strong relationship management and negotiation skills, with a proven track record in B2B engagement.</li><li>Analytical mindset with experience using data to drive decisions and performance outcomes.</li><li>Comfortable with digital-first work, including remote portfolio management, call systems, and CRM tools.</li><li>Self-driven, organized, and able to manage a large portfolio independently.</li><li>Strong communication skills, with the ability to hold multiple meaningful partner conversations daily.</li><li>Adaptable and able to respond quickly to evolving workflows, tools, and business priorities.</li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li>Experience in the travel, hospitality, or OTA industry.</li><li>Familiarity with supply or e-commerce platforms and performance metrics.</li></ul><p>#Cairo #AccountManager #MEA #Supply #PartnerManagement #HotelPartners #B2B #OTA #Travel #Hospitality #Agoda #Turkish</p><br><p>&amp;nbsp;</p><br><p><span>&amp;nbsp;</span></p><br><p>&amp;nbsp;</p><br>&amp;nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&amp;nbsp;https://careersatagoda.com</li><li>Facebook&amp;nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&amp;nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&amp;nbsp;https://www.youtube.com/agodalife</li></ul><p>&amp;nbsp;</p><br><p><strong>Equal Opportunity Employer&amp;nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&amp;nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>