Radiographer Jobs in Egypt

Tele Sales Specialist Location: Sheikh Zayed Work Model: Hybrid Job Type: Full-time<br>About the Role We are looking for a motivated and customer-focused Tele Sales Specialist to join our team. In this role, you will handle inbound calls from B2B customers, understand their needs, provide suitable solutions, and convert inquiries into successful sales opportunities.<br>Key Responsibilities<br>1. Make a high volume of qualified outbound calls to prospective clients to introduce Impact’s products/services and schedule meetings that actually take place.2. Identify, reach, and engage potential decision-makers and understand their basic business needs.3. Schedule qualified meetings for the sales team, currently inside Egypt and for future regional expansion.4. Follow up consistently with prospects who show interest but are not immediately ready to book a meeting, including sending the company profile and following up to schedule a meeting.5. Qualify leads shared by the sales team based on agreed criteria.6. Maintain accurate and up-to-date records of calls, conversations, lead status, and scheduled meetings in the CRM.7. Confirm meetings by email, manage schedules, and help minimize no-shows through timely reminders and follow-ups.8. Work closely with the Impact sales team to ensure a smooth handover of qualified prospects.9. Achieve daily, weekly, and monthly targets for calls, qualified leads, and meetings booked.10. Continuously improve call scripts, objection handling, and appointment-setting techniques based on feedback and results.11. Provide regular feedback to the sales team on prospect needs, objections, market response, and lead quality.12. Represent Impact professionally and build positive relationships with prospects throughout the initial contact.<br>Requirements:2+ years of experience in Tele-Sales. Strong communication and interpersonal skills. Excellent verbal and written English communication skills. Strong persuasion and negotiation skills. Ability to understand client needs and recommend suitable solutions. Ability to handle objections and confidently communicate with B2B clients. Target-driven, proactive, and self-motivated. Ability to work with CRM and sales systems.<br><br>We are looking for someone who is:1. Confident and professional when communicating with clients.2. A strong communicator and active listener.3. Comfortable speaking with B2B clients.4. Able to build rapport and establish strong client relationships.5. Able to understand client needs and communicate the value of our services.6. Motivated by achieving sales results and targets.7. Highly organized and able to coordinate schedules based on client availability, territory, and sales person schedules.8. Strong in follow-up and persistent in engaging prospects.9. Able to write clear and professional emails.10. Willing to learn and develop within the role.11. Interested in the Learning & Development field.<br><br>Experience level: Relevant background is preferred; candidates with different levels of experience may be considered based on their skills and potential.

Job Title<br><br>Customer Support Specialist (Escalations)<br><br>Job Description<br><br>Resolve complex customer cases with professionalism and care.<br><br>About The Role<br><br>We are looking for a highly skilled Customer Support Specialist (Escalations) to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<br><br>You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<br><br>Key Responsibilities<br><br>Complex Case Management<br><br>Manage complex, high-priority customer cases from initial contact through final resolution. Serve as the primary point of contact for customers throughout the resolution process. Investigate issues, assess available solutions, and make informed decisions within established guidelines. Handle sensitive customer situations with professionalism, empathy, and discretion. Negotiate and mediate resolutions while balancing customer satisfaction and business objectives. Exercise sound judgment in resolving unique or non-standard situations.<br><br>Customer & Stakeholder Communication<br><br>Communicate clearly and professionally across multiple channels. Explain policies, procedures, and solutions in a simple and customer-friendly manner. Collaborate with cross-functional teams to resolve customer concerns efficiently. Escalate issues appropriately when required while ensuring timely follow-up.<br><br>Operational Excellence<br><br>Act as a subject matter expert for complex case handling and customer support processes. Identify recurring issues and provide recommendations for process improvements. Support pilot initiatives, new processes, and continuous improvement projects when applicable. Maintain accurate documentation while ensuring customer data confidentiality and compliance.<br><br>Qualifications<br><br>Required<br><br>Minimum of 1 year of experience in a call center, customer support, or a similar customer-facing role, or experience in a higher-level customer service position. Proven experience managing complex customer cases and escalations. Excellent conflict resolution, negotiation, and problem-solving skills. Strong written and verbal communication skills. Ability to prioritize, organize, and manage multiple cases in a fast-paced environment. High School Diploma or equivalent. Excellent English communication skills (C1/C2 proficiency). Strong computer literacy with the ability to quickly learn new systems and tools. Flexibility to work rotating shifts, weekends, and public holidays based on business needs.<br><br>Preferred<br><br>Bachelor's degree or equivalent. Experience within customer experience, hospitality, technology, or service-based industries. Experience working with CRM platforms and productivity tools. Strong analytical skills with the ability to identify trends and recommend improvements. Experience collaborating with cross-functional teams.<br><br>Core Competencies<br><br>Excellent communication and active listening. Customer-focused mindset with a passion for delivering outstanding service. Strong decision-making and sound judgment. Effective conflict resolution and negotiation skills. High attention to detail and organizational skills. Ability to perform under pressure while managing multiple priorities. Adaptability in a dynamic and evolving work environment. Commitment to maintaining customer confidentiality and data security.

Senior Digital Marketing Specialist Job Summary We are looking for a Senior Digital Marketing Specialist with strong experience in B2B marketing, lead generation, and digital customer acquisition. The ideal candidate will have hands-on experience managing and optimizing digital marketing campaigns across multiple social media and digital platforms, with a strong understanding of how to generate qualified leads and convert them into business opportunities. Key Responsibilities Develop and execute comprehensive digital marketing strategies aligned with business and sales objectives. Manage B2B digital marketing campaigns focused on lead generation, brand awareness, and customer acquisition. Plan, create, and manage content across all major social media platforms, including Linked In, Facebook, Instagram, Tik Tok, and X. Manage paid advertising campaigns across Meta Ads, Linked In Ads, Google Ads, and other relevant platforms. Develop and optimize lead generation campaigns and monitor the full customer acquisition funnel. Work closely with the Sales and Business Development teams to generate qualified B2B leads and support revenue growth. Analyze campaign performance, traffic, engagement, conversion rates, CPL, ROI, and other key marketing KPIs. Conduct market and competitor research to identify new opportunities and trends. Develop content strategies for different target audiences and buyer personas. Manage and optimize the company's digital presence across websites, social media, and other online channels. Use analytics and reporting tools to identify performance gaps and continuously improve campaign results. Stay up to date with the latest digital marketing trends, algorithms, advertising tools, and social media best practices. Coordinate with designers, content creators, agencies, and other stakeholders when required. Prepare regular marketing performance reports and provide actionable recommendations to management. Required Qualifications4+ years of experience in Digital Marketing, preferably within a B2B environment. Strong hands-on experience with B2B lead generation and digital customer acquisition. Excellent knowledge of major social media platforms and their business/advertising tools. Strong experience with Linked In Marketing and Linked In Ads, particularly for B2B lead generation. Experience managing Meta Ads and Google Ads campaigns. Good understanding of SEO, SEM, email marketing, content marketing, and marketing funnels. Experience using Google Analytics, Google Tag Manager, Meta Business Suite, Linked In Campaign Manager, or similar tools. Strong analytical and data-driven mindset. Excellent communication and presentation skills. Ability to manage multiple campaigns and projects simultaneously. Strong understanding of marketing KPIs, conversion tracking, and ROI analysis. Preferred Skills Experience with CRM and Marketing Automation tools. Experience in developing B2B content and thought-leadership campaigns. Knowledge of Word Press or other CMS platforms. Basic understanding of graphic design and video/content creation tools. Experience working closely with Sales teams in a lead-to-conversion environment. Key Competencies Strategic Thinking B2B Marketing Lead Generation Social Media Marketing Performance Marketing Data Analysis Campaign Optimization Content Strategy Communication & Collaboration Problem Solving

<p>Job Overview</p><p>We are seeking a motivated and detail-oriented Merchandise Specialist to join our team in Ismailia, Egypt.&nbsp;</p><p>This entry-level role is ideal for a recent university graduate who is enthusiastic about product assortment, inventory management, and retail operations.</p><p>The successful candidate will collaborate with buying, marketing, and store teams to ensure an appealing, well-stocked, and profitable product offering that meets customer needs and supports business growth.</p><p>About the Company</p><p>Our company is a dynamic retailer dedicated to delivering high-quality products and exceptional customer experiences.&nbsp;</p><p>We value initiative, teamwork, and continuous learning, and we provide opportunities for professional development and career advancement in a collaborative environment.</p><p>Key Responsibilities and Duties</p><ul><li>Support the assortment planning process by analyzing sales data, trends, and seasonal requirements to determine optimal product mix.</li><li>Coordinate with suppliers and internal teams to manage purchase orders, lead times, and delivery schedules.</li><li>Assist in price, promotion, and markdown strategies to maximize profitability and sales velocity.</li><li>Maintain accurate product information in the merchandising system, including SKUs, descriptions, pricing, and images.</li><li>Monitor inventory levels, conduct regular stock checks, and collaborate on replenishment plans to reduce stockouts and overstock situations.</li><li>Support visual merchandising standards and seasonal displays to enhance product presentation in stores and online platforms.</li><li>Assist with product lifecycle management, including new product introductions and sunsetting underperforming items.</li><li>Prepare and analyze weekly and monthly performance reports to identify opportunities and inform decision-making.</li><li>Collaborate with marketing and sales teams to implement promotions and campaigns that drive footfall and online traffic.</li><li>Provide exceptional internal and external customer service, addressing inquiries related to product availability, specifications, and policies.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor’s degree or in-progress equivalent in Business Administration, Marketing, Economics, or a related field.</li><li>0–1 year of professional experience; internships or academic projects in merchandising, retail, or supply chain are acceptable.</li><li>Strong analytical skills with the ability to interpret sales data and translate insights into actionable plans.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with merchandising or ERP systems is a plus.</li><li>Excellent organizational skills and attention to detail with the ability to manage multiple tasks simultaneously.</li><li>Strong communication and collaboration skills to work effectively with cross-functional teams and suppliers.</li><li>Self-motivated, proactive, and results-oriented with a customer-centric mindset.</li><li>Fluency in English and Arabic; proficiency in Arabic is required for local communication, and English is preferred for supplier relations and documentation.</li></ul><p>Required Skills</p><ul><li>Analytical thinking and data interpretation</li><li>Merchandising and product lifecycle understanding</li><li>Vendor and inventory management</li><li>Attention to detail and accuracy</li><li>Effective communication and teamwork</li><li>Problem-solving and adaptability</li><li>Proficiency with MS Office; familiarity with ERP/merchandising software is advantageous</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary commensurate with experience</li><li>Career growth opportunities within a growing retail organization</li><li>Comprehensive onboarding and ongoing training programs</li><li>Safe and collaborative work environment</li><li>Employee discounts on merchandise</li><li>Health insurance and paid time off as applicable local policies</li></ul>

Company Overview<br><br>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a bestplace to work, we are committed to fostering a supportive and innovative environment for our team members. Job Summary We are seeking a passionate and talented HSE Specialist to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities Promote HSE Standards: Put into practice and uphold health, safety, and environmental policies by performing regular inspections, and risk assessments to confirm the workplace adheres to all regulatory and company standards Support Safety Training and Incident Management: Assist in developing and delivering safety training programs, while also participating in incident investigations to identify root causes and recommend actions that prevent future issues Manage HSE Documentation: Maintain all necessary safety records and documentation, including incident reports, training logs, and inspection checklists Contribute to Environmental Sustainability: Actively participate in initiatives to reduce the company's environmental footprint, such as waste reduction programs and energy conservation efforts <br><br>Requirements<br><br>Qualifications<br><br> Bachelor's degree in engineering, pharmaceutical, or science 0-3 years of experience in HSE role, preferably within an industrial, manufacturing, or pharmaceutical setting Excellent communication and interpersonal skills, with a results-oriented personality and the ability to work effectively in a team Very good command of English language, both spoken and written, along with proficiency in Microsoft Office Professional (Word, Excel, Power Point, MS Outlook)

???? مطلوب للتعيين فورًا – 10 Sales Outdoor ????<br><br>???? المسمى الوظيفي:<br>Area Sales – Outdoor Sales<br><br>???? عن الشركة:<br>شركة توزيع ووكيل معتمد لشركة اتصال، متخصصة في توزيع منتجات التكنولوجيا والإكسسوارات، ومن ضمن البراندات التي يتم العمل عليها:<br><br>???? itel – Smart Watches & Earbuds<br>???? Youthmax – Mobile Accessories<br><br>بالإضافة إلى أكثر من 22 Brand مع شركة اتصال، منها:<br>HONOR – TECNO – Lenovo – Anker – Oraimo – Soundcore وغيرها.<br><br>???? طبيعة العمل<br><br>مسؤول مبيعات Outdoor / Area Sales يكون مسؤولًا عن:<br><br>- تغطية المنطقة المحددة.<br>- فتح وزيارة المحلات والعملاء.<br>- بيع منتجات البراندات.<br>- تحقيق الـ Monthly Target.<br>- متابعة العملاء وزيادة حجم المبيعات داخل المنطقة.<br>- تسجيل ومتابعة المبيعات من خلال Application خاص بشركة اتصال.<br><br>???? الراتب والعمولة<br><br>مرتب ثابت: 7,500 جنيه شهريًا<br>➕ عمولة Target: 5,000 جنيه<br><br>???? العمولة قابلة للمضاعفة حسب نسبة تحقيق التارجت:<br><br>- تحقيق 100% = 5,000 جنيه عمولة<br>- تحقيق 150% = 10000 جنيه عمولة<br>نسبة التحقيق فوق ال 100% الضعف حتي السقف 150% تقبض 200%<br><br><br>???? يعني كلما زادت نسبة تحقيق التارجت، تزيد قيمة العمولة حتى 200%.<br><br>✅ مميزات الوظيفة<br><br>✔️ لا يوجد إيصال أمانة<br>✔️ لا توجد عهدة<br>✔️ شركة ووكيل معتمد<br>✔️ نظام عمولات واضح<br>✔️ Application خاص بالعمل والمبيعات<br>✔️ فرصة للعمل مع عدد كبير من البراندات<br><br>???? مقر الشركة: المقطم<br><br>????️ أيام العمل: 6 أيام أسبوعيًا<br>❌ الإجازة: الجمعة<br><br>???? المناطق المطلوبة<br><br>1️⃣ المنطقة الأولى<br>شبرا مصر – روض الفرج – الساحل – الشرابية – الزاوية الحمراء – حدائق القبة<br><br>2️⃣ المنطقة الثانية<br>عين شمس – المطرية – المرج – الخصوص<br><br>3️⃣ المنطقة الثالثة<br>شبرا الخيمة – مسطرد – بهتيم – منطي – ميت نما – أم بيومي – المؤسسة – بيجام<br><br>4️⃣ المنطقة الرابعة<br>مدينة نصر – العباسية – الوايلي – منشية الصدر<br><br>5️⃣ المنطقة الخامسة<br>مصر الجديدة – السلام – جسر السويس – النزهة<br><br>6️⃣ المنطقة السادسة<br>المعادي – دار السلام – البساتين – مصر القديمة – المقطم<br><br>7️⃣ المنطقة السابعة<br>حلوان – 15 مايو – الصف – أطفيح<br><br>8️⃣ المنطقة الثامنة<br>التجمع – الرحاب – مدينتي – الشروق – بدر<br><br>???? مطلوب 10 Sales للتعيين<br>ولو عندك خبرة في Outdoor Sales / Distribution / Mobile Accessories / Telecom هتكون ميزة إضافية.<br><br>???? للتقديم:<br>ابعت الـ CV مع كتابة اسم المنطقة المطلوبة.

Job title: Accounting Specialist – Claims & Bonuses - Shared Service Center Overview: This role is responsible for maintaining accurate and up-to-date financial and operational master data to support smooth business operations and effective decision-making. The position will manage customer/vendor agreements, credit limits, claims and bonus-related activities, while ensuring data accuracy, timely processing, and compliance with company policies and governance requirements. Key Responsibilities: Maintain and update customer and vendor agreements in the relevant systems. Ensure accurate and timely customer/vendor master data maintenance. Manage updates to credit limits, stop-lists, and related customer information in accordance with approved procedures. Maintain and update customer, vendor, and agreement master data. Maintain services/product master data and ensure information is accurate and complete. Process and coordinate claims-related activities, ensuring accurate documentation and timely resolution. Review master data and transactions for completeness, accuracy, and consistency, and follow up on discrepancies. Ensure all updates and transactions are supported by the required approvals and documentation. Maintain proper records and documentation in line with internal policies and audit requirements. Identify opportunities to improve processes, reduce manual work, and enhance data quality and operational efficiency. Ensure compliance with company policies, internal controls, and governance requirements. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a relevant field. Good understanding of accounting and financial processes. Strong attention to detail and commitment to data accuracy. Ability to work with confidential financial and commercial information Experience / Skills: 1-2 years of experience Fluent English is a must. Good knowledge of ERP systems and MS Office, particularly Excel. Ability to manage multiple requests and meet deadlines. Strong communication and coordination skills. Experience working with master data, agreements, claims, rebates/bonuses, or credit management is an advantage.

Job Title<br><br>Specialist - Planning<br><br>Job Scope<br><br>The Specialist - Planning is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly.<br><br>Main Duties And Responsibilities<br><br>Analyze the market, forecast product demands, set sales and supply plans by country of operation;Control and manage supply and inventory at all levels;Provide the supply chain team with relevant reports and data for planning related activities and meeting customers’ demands;Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions;Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned;Manage and process customers’ order in accordance with forecasted demands;Fulfill orders once released from credit;Update customers and internal stakeholders on order backlogs and information;Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;Handle customer complaints in coordination with concerned departments;Manage CRM system, tools and processes and optimize workflows to increase effectiveness.<br><br><br>Position Requirements<br><br>Education<br><br>Bachelor’s degree in Business Administration, Economics or any other related field<br><br>Experience<br><br>Requirements<br><br>Minimum 3–4 years of relevant experience in Supply and Demand Planning. Strong Demand Planning experience, including volume management and a good understanding of distribution channels in Egypt. Experience in Supply Planning, including inventory planning, warehousing operations in Egypt, and the development of supply plans. Strong control, reporting, and analytical skills. Advanced proficiency in Microsoft Excel and hands-on experience with ERP systems. Previous experience within the FMCG and/or Distribution industry is a must. Experience managing or planning for Apple products is highly preferred.

Job Summary We are looking for a Talent Acquisition Specialist to join our team and support mass hiring and high-volume recruitment across multiple business functions. The ideal candidate will have 3–5 years of recruitment experience, with proven exposure to managing high-volume vacancies, sourcing candidates through multiple channels, conducting effective screening and interviews, and delivering hiring targets within defined timelines. The role requires fluent English communication skills, strong stakeholder management, and the ability to work effectively in a fast-paced environment. Responsibilities Manage the end-to-end recruitment process for high-volume and mass hiring requirements. Develop and execute effective sourcing strategies to attract qualified candidates. Source candidates through Linked In, job boards, social media, databases, referrals, and other recruitment channels. Conduct CV screening, phone interviews, and initial candidate assessments. Coordinate and manage high volumes of interviews and candidate pipelines. Ensure recruitment targets and hiring timelines are consistently achieved. Maintain an updated and organized candidate database and recruitment pipeline. Partner with hiring managers to understand manpower requirements and candidate profiles. Provide regular recruitment updates and hiring reports to stakeholders. Ensure a positive candidate experience throughout the recruitment process. Support recruitment campaigns, hiring events, and other initiatives when required. Identify challenges within the recruitment process and recommend effective solutions. Requirements3–5 years of proven experience in Talent Acquisition / Recruitment. Strong hands-on experience in mass hiring / high-volume recruitment is required. Experience managing multiple vacancies and recruitment pipelines simultaneously. Strong sourcing and candidate screening skills. Fluent English communication skills, both written and spoken. Excellent interviewing and assessment skills. Strong communication, coordination, and stakeholder management skills. Ability to work under pressure and meet tight hiring deadlines and targets. Strong organizational skills and attention to detail. Proficiency in Microsoft Office and recruitment platforms. Willingness to work on-site in New Cairo.

Job Overview As a Senior Business Development Specialist, you will play a pivotal role in identifying and pursuing growth opportunities across the retail, sports clubs, shopping malls, and new development sectors. This position involves conducting in-depth market research, engaging with stakeholders, and developing strategic initiatives that drive business expansion. You will collaborate closely with senior team members to build partnerships, negotiate lucrative deals, and enhance the company’s presence in these key markets.<br>Key Responsibilities Opportunity Identification: Identify and pursue new business opportunities and potential clients within the retail, sports clubs, and commercial development sectors. Market Analysis: Conduct comprehensive market research to understand industry trends, competitive landscapes, and consumer needs. Proposal Development: Assist in the creation of compelling business proposals, presentations, and financial models for prospective deals. Stakeholder Engagement: Build and maintain relationships with key stakeholders, including property developers, retail brands, and sports organizations. Negotiation Support: Support senior managers in negotiating and closing commercial deals, ensuring alignment with company objectives. Cross-Department Collaboration: Work closely with marketing, finance, and legal teams to ensure cohesive business strategies. Project Monitoring: Oversee ongoing projects to ensure they meet commercial goals and timelines, adjusting strategies as necessary. Performance Analysis: Track and analyze the performance of partnerships and developments, providing recommendations for improvement.<br>Qualifications Bachelor’s degree in business administration, Marketing, or a related field; MBA preferred. Minimum of 2 years of experience in business development, sales, or a related role, preferably within retail or commercial real estate. Strong analytical and strategic thinking abilities. Excellent negotiation and communication skills. Proven ability to build and maintain relationships with stakeholders. Proficiency in project management and financial modeling. Knowledge of market research tools and methodologies.

Job title: Accounting Specialist – Claims & Bonuses - Shared Service Center Overview: This role is responsible for maintaining accurate and up-to-date financial and operational master data to support smooth business operations and effective decision-making. The position will manage customer/vendor agreements, credit limits, claims and bonus-related activities, while ensuring data accuracy, timely processing, and compliance with company policies and governance requirements. Key Responsibilities: Maintain and update customer and vendor agreements in the relevant systems. Ensure accurate and timely customer/vendor master data maintenance. Manage updates to credit limits, stop-lists, and related customer information in accordance with approved procedures. Maintain and update customer, vendor, and agreement master data. Maintain services/product master data and ensure information is accurate and complete. Process and coordinate claims-related activities, ensuring accurate documentation and timely resolution. Review master data and transactions for completeness, accuracy, and consistency, and follow up on discrepancies. Ensure all updates and transactions are supported by the required approvals and documentation. Maintain proper records and documentation in line with internal policies and audit requirements. Identify opportunities to improve processes, reduce manual work, and enhance data quality and operational efficiency. Ensure compliance with company policies, internal controls, and governance requirements. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a relevant field. Good understanding of accounting and financial processes. Strong attention to detail and commitment to data accuracy. Ability to work with confidential financial and commercial information Experience / Skills: 1-2 years of experience Fluent English is a must. Good knowledge of ERP systems and MS Office, particularly Excel. Ability to manage multiple requests and meet deadlines. Strong communication and coordination skills. Experience working with master data, agreements, claims, rebates/bonuses, or credit management is an advantage.

Job title: Accounting Specialist – Claims & Bonuses - Shared Service Center Overview: This role is responsible for maintaining accurate and up-to-date financial and operational master data to support smooth business operations and effective decision-making. The position will manage customer/vendor agreements, credit limits, claims and bonus-related activities, while ensuring data accuracy, timely processing, and compliance with company policies and governance requirements. Key Responsibilities: Maintain and update customer and vendor agreements in the relevant systems. Ensure accurate and timely customer/vendor master data maintenance. Manage updates to credit limits, stop-lists, and related customer information in accordance with approved procedures. Maintain and update customer, vendor, and agreement master data. Maintain services/product master data and ensure information is accurate and complete. Process and coordinate claims-related activities, ensuring accurate documentation and timely resolution. Review master data and transactions for completeness, accuracy, and consistency, and follow up on discrepancies. Ensure all updates and transactions are supported by the required approvals and documentation. Maintain proper records and documentation in line with internal policies and audit requirements. Identify opportunities to improve processes, reduce manual work, and enhance data quality and operational efficiency. Ensure compliance with company policies, internal controls, and governance requirements. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a relevant field. Good understanding of accounting and financial processes. Strong attention to detail and commitment to data accuracy. Ability to work with confidential financial and commercial information Experience / Skills: 1-2 years of experience Fluent English is a must. Good knowledge of ERP systems and MS Office, particularly Excel. Ability to manage multiple requests and meet deadlines. Strong communication and coordination skills. Experience working with master data, agreements, claims, rebates/bonuses, or credit management is an advantage.

Job Title: Master Data Management Specialist Department: ITEmployment Type: Full-Time (On-site) Location: 10th of Ramadan Level: Junior Job Summary Responsible for creating, maintaining, validating, and governing master data across the organization to ensure data accuracy, consistency, and integrity. This role supports business operations by managing master data related to materials, customers, vendors, products, pricing, and organizational structures while ensuring compliance with data governance standards and ERP requirements. Key Responsibilities Create, maintain, update, and validate master data within the ERP system. Manage Material Master, Item Master, Customer Master, Vendor Master, Product Master, Pricing Master, and Bills of Materials (BOMs). Review and verify all master data creation and modification requests prior to implementation. Ensure master data accuracy, completeness, consistency, and integrity across all systems. Monitor, reconcile, and eliminate duplicate or inaccurate master data records. Maintain data classification, coding structures, and naming conventions according to organizational standards. Coordinate across Supply Chain, Procurement, Production, Planning, Sales, Finance, and IT departments for accurate data alignment. Support new product launches by creating necessary master data records and system configurations. Perform periodic data cleansing and generate reports regarding master data quality and accuracy. Support ERP implementation, upgrades, testing, and system enhancements related to master data. Troubleshoot and resolve master data issues affecting business operations while ensuring compliance with data governance procedures. Maintain documentation for all master data requests and approvals. Qualifications & Requirements Education: Bachelor’s degree in Engineering, Business Administration, Information Systems, or Computer Science. Experience: 1 to 3 years of equivalent work experience. Industry Focus: Manufacturing background preferred. Nationality: Egyptian.

#B2B_Sales #Sales #Business Development<br>???? Location: Nasr City, Cairo???? Working Hours: 8:00 AM – 5:00 PM???? Working Days: 5 Days/Week<br>Position: B2B Sales Specialist<br>Role Purpose:Drive new business by acquiring corporate clients and promoting integrated HR solutions including Recruitment, Payroll, Salary Surveys, and Talent Assessment.<br>Key Responsibilities:<br>- Identify and target potential B2B clients, especially in Pharmaceutical, FMCG, and Manufacturing sectors.- Generate leads through cold calling, networking, referrals, and other sales channels.- Conduct client meetings and presentations.- Prepare proposals and commercial offers based on client needs.- Negotiate and close deals while achieving sales targets.- Build and maintain strong relationships with HR Managers, Directors, and C-level decision-makers.- Develop upselling and cross-selling opportunities with existing clients.- Maintain an updated sales pipeline and provide market feedback.<br>Requirements:<br>- 1–2 years of experience in B2B Sales, preferably in HR Services, Recruitment, Staffing, or Professional Services.- Proven track record of achieving sales targets.- Experience dealing with HR and C-level decision-makers.- Strong communication, negotiation, and presentation skills in Arabic & English- Good knowledge of CRM tools and Microsoft Office.- Bachelor’s degree.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, providing end-to-end services for buyers, developers, and sellers. The company operates across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. RED’s customer-focused journey combines expert industry advice, statistics, and technology-enabled tools with a suite of value-added services to support informed, faster, and easier decisions. Through first-hand market information and specialized applications, RED ensures clients receive transparent insights and tailored solutions. The company maintains collaboration agreements with leading developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br>Role Description The Real Estate Sales Specialist is a full-time, on-site role based in Cairo, responsible for guiding clients through the purchase, sale, and leasing of residential and commercial properties. Day-to-day tasks include prospecting and qualifying leads, conducting property tours, preparing and presenting proposals, and negotiating offers and contracts in line with company standards and local regulations. The role involves maintaining up-to-date knowledge of market trends, project inventory, and developer offerings, while using available data and technology tools to provide accurate property information and recommendations. The specialist will manage client relationships from initial contact through closing, ensure a high level of customer service, and coordinate with internal teams and developers to streamline transactions and after-sales support. Regular reporting on sales activities, pipeline status, and market feedback is expected to support continuous improvement and business growth.<br>Qualifications<br> Candidates should possess relevant real estate credentials, such as a Real Estate License and demonstrated knowledge of Real Property regulations and practices. Candidates should possess strong Real Estate market understanding, including familiarity with residential and commercial projects and local market trends. Candidates should possess proven Sales abilities, including lead generation, negotiation, and closing skills. Candidates should possess excellent Customer Service capabilities, with a focus on client satisfaction and long-term relationship building. Candidates should possess strong communication and interpersonal skills, with the ability to present complex information clearly and professionally. Candidates should possess good organizational and time management skills, including the ability to manage multiple clients and properties simultaneously. Proficiency in basic office and CRM software, as well as comfort using digital tools and platforms for property listings and client communication, is beneficial. Prior experience in real estate sales or a related field, and fluency in English and Arabic, are advantageous.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To define and maintain key metrics and performance indicators related to the quality and performance of transport network services and to ensure smooth transition of new services and solutions from design to operations.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Implement service performance KPIs tracking mechanism, enabling the identification of performance deviation and gaps versus targets and define corrective actions plan.</li> <li>Investigate and own resolution of chronic service problems with undetermined root causes ensuring best service stability and performance.</li> <li>Assess change requests for capacity, performance, configuration and OSS impact (from technical & operational perspectives) to ensure minimal negative impact on running services.</li> <li>Define & manage service improvement plans for KPIs that are at risk of failing their target and interfacing with planning & engineering for proactive optimization.</li> <li>Provide a point of contact and communication to the business in relation to service performance KPIs for running and planned services.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>6-8 years of experience in telecom.</li> <li>Advanced level of experience in telecom transport network technologies.</li> <li>Experience in using network management systems.</li> <li>Excellent communication & presentation skills.</li> </ul> <h4>Must have technical / professional qualifications</h4> <ul> <li>Advanced level of experience in transport network.</li> <li>Project management proficiency.</li> <li>Good knowledge of ITIL best practices.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know so we can support you.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Paid Media Specialist (Google Ads, Meta Ads &amp; Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages &amp; Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis &amp; Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience &amp; Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy &amp; Optimization Scenario) Client Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing consumer-focused brand looking to expand its reach and brand awareness through authentic creator partnerships and consistent social media execution. As the company continues to grow its influencer and creator network, they are seeking an <strong>Influencer &amp; Social Media Specialist</strong> to manage influencer outreach, creator relationships, UGC coordination, and day-to-day social media activities.</p><br>Role Overview<p>The <strong>Influencer &amp; Social Media Specialist</strong> will lead day-to-day influencer outreach and creator partnerships while supporting the company's social media presence. The primary focus of this role will be identifying, recruiting, and managing influencers, creators, bloggers, affiliate partners, and UGC opportunities.</p><br><p>The Influencer &amp; Social Media Specialist will also support social media publishing, community engagement, content calendars, and light content creation while helping the marketing team execute campaigns and grow an organized network of creator partnerships.</p><br><p>This role is ideal for someone who understands the creator ecosystem, is highly organized, and can combine relationship-building with hands-on social media execution.</p><br>Location<p><strong>Fully Remote | </strong></p><br>Key ResponsibilitiesInfluencer &amp; Creator Coordination<ul><li><p>Source and identify influencers, creators, bloggers, and affiliate partners aligned with brand objectives.</p><br></li><li><p>Recruit and build relationships with qualified creator partners.</p><br></li><li><p>Conduct influencer outreach and manage ongoing creator communications.</p><br></li><li><p>Coordinate campaign briefs, expectations, timelines, and deliverables.</p><br></li><li><p>Track creator deliverables and ensure campaigns remain organized and on schedule.</p><br></li><li><p>Monitor influencer and creator performance to help evaluate partnership effectiveness.</p><br></li><li><p>Build and maintain an organized pipeline of prospective and active creators.</p><br></li><li><p>Maintain an organized library of creator assets and campaign materials.</p><br></li><li><p>Collect and organize UGC for potential reuse across organic and paid marketing campaigns where permitted.</p><br></li><li><p>Identify opportunities to strengthen and expand the company's creator network.</p><br></li></ul>Social Media Management<ul><li><p>Manage day-to-day social media publishing across relevant platforms.</p><br></li><li><p>Develop and maintain weekly and monthly content calendars aligned with campaigns and promotions.</p><br></li><li><p>Schedule and publish social content consistently.</p><br></li><li><p>Monitor comments, messages, and other community interactions.</p><br></li><li><p>Support ongoing audience engagement across social channels.</p><br></li><li><p>Ensure published content remains consistent with established brand voice and visual standards.</p><br></li><li><p>Coordinate social publishing with broader marketing and influencer initiatives.</p><br></li></ul>Content Creation &amp; Repurposing<ul><li><p>Create light social media content, including captions, static graphics, and short-form videos.</p><br></li><li><p>Repurpose existing influencer and creator content into organic social media assets.</p><br></li><li><p>Adapt available content for different social platforms and formats.</p><br></li><li><p>Identify creator assets that can support future social media initiatives.</p><br></li><li><p>Maintain consistency across repurposed and original social content.</p><br></li></ul>Influencer &amp; Social Performance Tracking<ul><li><p>Support basic reporting across influencer and social media initiatives.</p><br></li><li><p>Track creator activity, campaign deliverables, and relevant performance results.</p><br></li><li><p>Monitor social media engagement and content performance.</p><br></li><li><p>Help identify trends and opportunities based on campaign and social performance.</p><br></li><li><p>Use available performance insights to support continuous optimization of influencer initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience in influencer marketing, social media, creator partnerships, or a related role.</p><br></li><li><p>Hands-on experience sourcing, coordinating, and managing influencer campaigns.</p><br></li><li><p>Experience conducting creator outreach and managing influencer relationships.</p><br></li><li><p>Experience supporting social media publishing and content calendars.</p><br></li><li><p>Experience supporting U.S.-based brands or audiences.</p><br></li><li><p>Experience working with e-commerce, marketplace, or consumer brands is a plus.</p><br></li><li><p>Personal content creation experience is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of influencer marketing and creator ecosystems across Instagram, TikTok, YouTube, and blogs.</p><br></li><li><p>Ability to identify and evaluate creators who align with brand objectives and audiences.</p><br></li><li><p>Strong written communication and influencer outreach skills.</p><br></li><li><p>Ability to manage creator pipelines, campaign timelines, deliverables, and digital assets.</p><br></li><li><p>Strong project management and organizational skills with the ability to coordinate multiple partnerships simultaneously.</p><br></li><li><p>Strong understanding of social media publishing and community engagement.</p><br></li><li><p>Strong eye for social content and an understanding of what performs across different platforms.</p><br></li><li><p>Ability to create captions, static social graphics, and light short-form video content.</p><br></li><li><p>Familiarity with UGC usage rights and whitelisting is a plus.</p><br></li><li><p>Basic SEO knowledge is a plus.</p><br></li><li><p>Strong attention to detail and ability to maintain organized creator and content libraries.</p><br></li></ul>What Success Looks Like<ul><li><p>A consistent pipeline of qualified influencers and creators is developed and maintained.</p><br></li><li><p>Influencer outreach and creator relationships are managed effectively.</p><br></li><li><p>Creator activations are organized, completed on time, and aligned with campaign objectives.</p><br></li><li><p>Campaign deliverables and timelines are consistently tracked and maintained.</p><br></li><li><p>A strong, organized library of reusable UGC assets is developed.</p><br></li><li><p>Social media content is consistently published and aligned with brand standards.</p><br></li><li><p>Community engagement is monitored and supported effectively.</p><br></li><li><p>Influencer and social performance reporting remains organized and actionable.</p><br></li><li><p>Performance insights are used to continuously improve creator partnerships and social media initiatives.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take meaningful ownership of influencer marketing and creator partnerships while gaining broader exposure to social media, UGC, content creation, and performance tracking.</p><br><p>As the <strong>Influencer &amp; Social Media Specialist</strong>, you will play an important role in expanding the company's creator network, developing authentic partnerships, and turning creator content into valuable marketing assets.</p><br><p>For someone who enjoys relationship-building, influencer marketing, social media, and hands-on campaign execution, this role provides the opportunity to directly contribute to brand awareness and growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Company Description Menatours is a premium travel services company operating through three main business segments across 19 offices in Egypt. Under the “Egypt Deluxe” brand, the Incoming Travel segment provides comprehensive services for individuals and groups visiting Egypt and the region. The Corporate Business segment supports Egyptian companies with professional travel management and 24/7 assistance. The Outbound Travel segment designs creative, luxury trips and journeys abroad for Egyptian travelers. This structure enables Menatours to offer tailored, high-quality travel solutions to a wide range of clients.<br>Role Description The Outgoing Tourism Specialist is a full-time, on-site role based in Cairo, responsible for designing and selling international travel packages for individual and group travelers. The role includes consulting with clients to understand their preferences and budgets, recommending destinations and itineraries, and arranging flights, hotels, tours, and transfers. The specialist will prepare quotations, manage bookings, handle changes or cancellations, and ensure accurate documentation and compliance with travel regulations. Daily tasks also involve coordinating with international partners and suppliers, maintaining up-to-date knowledge of global destinations and travel trends, and providing responsive, professional customer service before, during, and after trips. The role requires close collaboration with colleagues in sales, operations, and finance to support smooth trip execution and client satisfaction.<br>Qualifications<br> Strong customer service and client relationship skills, including the ability to understand traveler needs, provide clear guidance, and handle inquiries and complaints professionally. Sales and negotiation abilities, with experience in promoting travel packages, preparing offers, upselling services, and meeting individual or team sales targets. Organizational and administrative skills, including attention to detail, accurate documentation, and effective management of multiple bookings and deadlines. Communication skills in English and Arabic, both written and verbal, with the ability to interact confidently with clients, suppliers, and international partners. Familiarity with travel booking systems, GDS platforms, or tour operating tools, and proficiency in common office software (e.g., email, spreadsheets, word processing). Knowledge of international destinations, visa and travel requirements, and current tourism trends, especially for popular outbound markets. Ability to work on-site in Cairo in a fast-paced environment, collaborate in a team, and adapt to changing client requests or travel conditions. Previous experience in outbound tourism, travel agencies, or tour operations is highly desirable; a relevant degree or diploma in Tourism, Hospitality, Business, or a related field is an advantage.

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 languages. The company has sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering inbound, outbound, back office, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services. Xceed has earned multiple international awards for outsourcing excellence, impact sourcing, customer experience, sustainability, and diversity, equity, and inclusion. The organization maintains globally recognized certifications in quality, information security, business continuity, environmental management, and occupational health and safety. Candidates joining Xceed can expect a structured environment focused on career development, service quality, and responsible business practices.<br>Role Description The Quality Monitoring Specialist for the GSM Mobile call center is responsible for evaluating customer interactions to ensure adherence to quality standards, procedures, and service level expectations. This full-time, on-site role based in Cairo, Egypt involves monitoring calls, documenting findings, and providing clear, constructive feedback to agents and team leaders. The role includes analyzing performance trends, identifying areas for improvement, and collaborating with operations and training teams to enhance customer experience and operational effectiveness. The specialist will prepare quality reports, participate in calibration sessions, and support the implementation of quality assurance initiatives and corrective action plans. Consistent application of quality criteria, attention to detail, and strong communication with stakeholders are key to success in this position.<br>Qualifications<br> <br>Candidates should possess strong Analytical Skills to interpret data, identify trends, and support performance improvement decisions. Candidates should possess Quality Control and Quality Assurance skills to ensure adherence to call center standards, processes, and KPIs. Candidates should possess Quality Auditing skills to conduct systematic evaluations of customer interactions and document accurate findings. Candidates should possess effective Communication skills to deliver clear feedback, collaborate with teams, and present quality reports. Experience in call center operations, preferably in telecommunications or GSM mobile services, is highly beneficial. Familiarity with quality monitoring tools, CRM systems, and call recording platforms is an advantage. Ability to work in a fast-paced environment, manage multiple evaluations, and meet reporting deadlines. Relevant diploma or bachelor’s degree in business, communications, or a related field is preferred.