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<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel features an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, as well as state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh airport.</p>
<h4>Job description</h4>
<ul>
<li>Responsible for specific stations in the bars, delivering food and beverage services to customers, possessing the related knowledge, and always present at his/her station.</li>
<li>Take and serve guest orders promptly and according to the service manual, including offering information about daily specials, soups, and drinks to guests. Explain menu items, their garnish, contents, and preparation methods as requested.</li>
<li>Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li>
<li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes.</li>
<li>Address guests' service needs in a professional, positive, and timely manner.</li>
<li>Inform customers about order alternatives and encourage the sale of targeted services.</li>
<li>Deliver maximum service in each unit, keeping in line with service rules.</li>
<li>Maintain any personal belongings of customers left at the workstation and hand such belongings over to supervisors.</li>
<li>Comply with departmental instructions and procedures published by the Food and Beverage Department.</li>
<li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li>
<li>Comply with operational rules.</li>
<li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li>
<li>Attend orientation training.</li>
<li>Undergo two performance assessments each year.</li>
<li>Strive to achieve 100% customer satisfaction.</li>
<li>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings.</li>
<li>Promote minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy within the facility. Continue implementing decisions taken for energy saving. Assess environmental effects and energy efficiency of purchased equipment.</li>
<li>Carry out responsibilities to eliminate and collect waste properly, reducing environmental pollution and harmful effects.</li>
<li>Fulfill all responsibilities related to quality management and food safety management systems implemented at the facilities.</li>
<li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: English is required.</li>
<li>Courses and training: Vocational trainings and seminars.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Basic knowledge of products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li>
<li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li>
<li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li>
<li>Record, document, and report all security incidents accurately and in a timely manner.</li>
<li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li>
<li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li>
<li>Maintain confidentiality of CCTV footage and security-related information at all times.</li>
<li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li>
<li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li>
<li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li>
<li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li>
<li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li>
<li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li>
<li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li>
<li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li>
<li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li>
<li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li>
<li>Participate in emergency drills, security training, and departmental meetings as required.</li>
<li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li>
<li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li>
<li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school diploma.</li>
<li><strong>Experience:</strong> At least 2 years of work experience in the related field. Experience in the industry is an asset.</li>
<li><strong>Foreign language:</strong> Not required.</li>
<li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> Not required.</li>
<li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>Equal opportunity employer statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About Marriott Hotels</h4>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<h4>About JW Marriott</h4>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates</p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<p><h4>Position summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipating guest needs and acting upon them where possible.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.</p>
<p>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>Required qualifications</h4>
<p><strong>Related work experience:</strong> 6 months related work experience required.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Bid Manager to lead strategic, complex bids and proposals across our growing portfolio of projects in the United States and the Middle East. You will play an integral role in owning the full bid lifecycle, developing competitive win strategies, leading multidisciplinary proposal teams, and delivering compelling, compliant, and commercially aligned submissions. We are looking to bring in dedicated individuals with a passion for excellence and a talent for managing complex pursuits in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world together.</p><p>RESPONSIBILITIES:</p><ul><li>Lead the full bid lifecycle from opportunity qualification, EOI, RFQ, and RFP review through final submission and post-bid review.</li><li>Develop bid strategies, win themes, value propositions, and competitive positioning in collaboration with leadership.</li><li>Lead bid kick-offs, proposal plans, responsibility matrices, timelines, and structured review processes.</li><li>Analyze RFP/RFQ requirements, evaluation criteria, compliance obligations, and commercial risks.</li><li>Lead the development of technical and commercial proposals for complex consultancy and infrastructure projects.</li><li>Coordinate multidisciplinary teams, senior stakeholders, commercial teams, subconsultants, and external partners.</li><li>Review and enhance proposal content to ensure clear, compelling, client-focused responses.</li><li>Support pricing strategy, resource planning, man-hour development, and technical-commercial alignment.</li><li>Manage multiple concurrent bids, including framework bids and large-scale consultancy tenders.</li><li>Maintain and improve bid libraries, templates, case studies, and proposal processes.</li><li>Lead post-bid reviews and analyze bid outcomes, client feedback, and win/loss trends.</li><li>Support and mentor the bid and proposal team members.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Construction Management, Business Administration, or a related field.</li><li>8+ years of progressive bid, proposal, or tender management experience with proven ownership of the full bid lifecycle.</li><li>Proven experience working within a Tier 1 international engineering, project management, or construction consultancy is required.</li><li>Proven experience managing complex, multidisciplinary bids and large-scale consultancy tenders.</li><li>Strong experience in win strategies, win themes, proposal positioning, and structured bid methodologies .</li><li>Strong technical and commercial proposal development experience.</li><li>Experience coordinating senior stakeholders, multidisciplinary teams, and external partners.</li><li>Good understanding of pricing, resource planning, man-hour estimation, and technical-commercial alignment.</li><li>Advanced MS Office skills and familiarity with CRM or bid management tools.</li><li>Exceptional communication, technical writing, stakeholder management, and leadership skills.</li><li>Experience with data center, mission-critical, advanced technology, or complex infrastructure projects .</li><li>Experience supporting bids across the United States and the Middle East .</li><li>APMP or equivalent bid/proposal management certification.</li><li>Experience with proposal design and formatting tools.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Contributes advanced knowledge and skill in Management Information Services (MIS) technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with MIS technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or technicians and interfaces with vendors, owners, executive committee and hotel staff.</p><p>Managing MIS Technology Projects</p><p>Creates and maintains MIS technology plans. Coordinates and implements communications for all new MIS applications/system installations and problem resolution. Provides project support for new MIS roll-outs/implementations. Leads project work as needed. Provides end-user support to hotel staff and business center. Writes proposals, analyses, projects, or cost-models. Provides timely, accurate, and detailed status reports as requested.</p><p>Providing MIS Technical Systems Support and Consultation</p><p>Evaluates and makes recommendations regarding technology/asset life-cycles. Foresees, identifies and ensures resolution of MIS system(s) performance problems. Certifies software applications for use at properties. Consults with properties on all aspects of information technology. Executes property disaster recovery and business continuity as it relates to technology. Responsible for property compliance with appropriate company Policy and Information Security Manual and takes action to address deficiencies. Determines solutions and implements per cluster SOPs. Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management. Reviews vendor proposals and selects appropriate vendor for local technologies/hardware. Ensures compliance to technology-related vendor contracts. Ensures properties are securing and maintaining technology assets accordance with company policies and standards. Uses knowledge to solve support issues and train/develop junior employees. Manages information technology security compliance and ensures proper implementation of security measures Manages reporting and compliance efforts for assigned area. Creates and maintains secure server environment. Performs server backups and routine/non-routine preventative maintenance. Ensures that adequate bandwidth exists and that circuits are secured. Communicates and ensures implementation of information technology standards and best practices Provides exceptional customer service.</p><p>Forecasting and Complying within Budgets</p><p>Ensures that property management have realistically budgeted and prioritized department operating budgets based on anticipated information technology projects and property support/needs requirements. Possesses in-depth understanding of the financial dynamics of property operations and applies knowledge/judgment to assist management in achieving technology-related goals. Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges. Advises and ensures that property management has adequately addressed technology needs in short- and long-term planning.</p><p>Managing and Conducting Human Resource Activities</p><p>Maintains direct responsibility for area system managers and to their teams. Provides work direction to property-based systems technicians and managers. Responsible for hiring, training, development, compensation, performance management of direct reports and team. Additionally, provides input and guidance to property management for their systems managers/technicians (hiring, performance, development needs). Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.<br><strong><b>A Day in the Life</b></strong><br>Join our team as a Senior Finance Analyst and play a key role in driving business performance through financial planning, analysis, and strategic decision support. This is an exciting opportunity to influence decision-making, collaborate with cross-functional teams, and grow your career in a dynamic, high-performing environment.<br>Reporting to the Finance Director, you will partner with stakeholders across the business to deliver actionable insights and support key business initiatives. We offer a collaborative, inclusive workplace that values innovation, continuous learning and professional growth.<br><b>Responsibilities may include the following and other duties may be assigned:</b><br><ul><li>Develop and maintain financial models, forecasts, and budgets to support strategic planning</li><li>Analyse financial performance, identify trends, and provide actionable insights to leadership</li><li>Prepare and present monthly, quarterly and annual business P&L</li><li>Partner with cross-functional teams to support business initiatives and improve financial outcomes</li><li>Conduct variance analysis and recommend corrective actions</li><li>Support decision-making through scenario analysis and risk assessment</li><li>Continuously improve reporting processes and leverage emerging technologies to drive efficiency</li></ul><br><b>Required Knowledge and Experience:</b><br><ul><li>Bachelor's degree in finance, Accounting, Economics, or a related field</li><li>5+ years of experience in financial analysis, planning or related role</li><li>Strong proficiency in financial modelling, forecasting and budgeting</li><li>Advanced Excel Skills and experience with financial systems and reporting tools</li><li>Excellent analytical and problem-solving abilities with a keen attention to detail</li><li>Strong communication and presentation skills, with the ability to convey complex financial information to non-financial stakeholders </li><li>Knowledge of accounting principles and financial reporting standards </li></ul><br><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. <br><b>Recruitment Fraud Alert</b> <br>We are aware of phishing scams targeting job seekers. Please keep the following in mind: <br>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. <br>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. <br>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. <br>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. <br><strong><b>Benefits & Compensation</b></strong><br><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects</p><br>
<p>and annotates data across multiple modalities with the speed, scale and agility required</p><br>
<p>by the enterprise. Our global expertise spans over 145 countries and more than 1,000</p><br>
<p>language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a</p><br>
<p>presence in the United States, UK, Egypt, India, Turkey and Australia. The company</p><br>
<p>serves customers in North America, Europe, Asia Pacific and the Middle East.</p><br> <p>We are seeking a Marketplace Customer Support Specialist to support self-service</p><br>
<p>Marketplace clients and assume expanded operational ownership across Marketplace</p><br>
<p>projects.</p><br> <p><span><span>Key Responsibilities:</span></span></p><br>
<ul>
<li>Review and activate Marketplace orders, ensuring they are configured correctly and meet all applicable policies and guidelines.</li>
<li>Monitor active projects, identify delays or execution issues, and take appropriate action to keep work on track.</li>
<li>Ensure all Marketplace activities comply with data privacy and data protection requirements, including the exclusion of personally identifiable information (PII).</li>
<li>Support crowd workers by answering operational questions and resolving task-related issues.</li>
<li>Serve as the main point of contact for Marketplace customers, providing guidance on platform capabilities, best practices, and limitations.</li>
<li>Deliver customer insights, including participation statistics, demographic information, and general Marketplace performance metrics.</li>
<li>Manage project changes such as priority updates, deadline extensions, language additions, and manual audience filter adjustments.</li>
<li>Review projects for compliance and quality standards, rejecting fraudulent, abusive, or non-compliant submissions when necessary.</li>
<li>Support billing activities, including invoice regeneration, down-payment invoicing, and account model changes between prepaid and postpaid arrangements.</li>
<li>Monitor payments and reimbursements, working closely with Finance on invoicing, refunds, and account balance inquiries.</li>
<li>Provide first-line support for Marketplace API users and sandbox environments, troubleshooting issues and coordinating with internal teams as needed.<br></li>
</ul>
<p><span><span>Qualifications:</span></span></p><br>
<ul>
<li>Experience in customer support, account management, operations, project coordination, or a similar customer-facing role.</li>
<li>Excellent written and verbal English communication skills; additional languages are an advantage.</li>
<li>Strong organizational skills with the ability to manage multiple priorities and maintain a high level of accuracy.</li>
<li>Customer-focused mindset with a passion for delivering a positive user experience and resolving issues effectively.</li>
<li>Ability to work independently, make sound decisions, and escalate issues when appropriate.</li>
<li>Strong analytical and problem-solving skills, with the ability to investigate issues and identify practical solutions.</li>
<li>Tech-savvy and comfortable learning new software, web-based platforms, and internal tools.</li>
<li>Basic understanding of APIs, integrations, or technical troubleshooting is beneficial but not required.</li>
<li>Experience working in a remote or distributed team environment is an advantage.</li>
<li>Strong attention to detail and commitment to following established processes and quality standards.</li>
<li>Adaptable and proactive, with a willingness to take ownership and continuously improve ways of working.</li>
</ul> <p><span><span>Additional Information</span></span></p><br>
<p>LXT is an equal opportunity employer and ensures that no applicant is subject to less</p><br>
<p>favorable treatment on the grounds of gender, gender identity, marital status, race, color,</p><br>
<p>nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for</p><br>
<p>dependents, physical or mental disability. Any hiring decision is made on the basis of</p><br>
<p>skills, qualifications, and experience.</p><br> </div>
Senior Python Backend Engineer – A2A & AWS Agent Core Location: Remote / Global Engagement: Staff Augmentation through Intellias Department: Core Architecture / Digital Engineering Platform Degree: Bachelor’s Degree Experience: 5+ years<br>About the Role We are looking for a Senior Python Backend Engineer to build and integrate agent-to-agent (A2A) communication capabilities on AWS Agent Core platforms. The role focuses on Python backend development, A2A protocol implementation, agent discovery and registration, event-driven communication, and scalable multi-agent interactions. The ideal candidate has strong backend engineering experience, expertise in asynchronous systems, and hands-on knowledge of modern API and agent integration patterns. You will join the Core Architecture Team and help build the foundations for a scalable enterprise multi-agent ecosystem, enabling AI agents and services to discover, communicate with, and securely invoke one another.<br>Project Overview Our customer is a multinational corporation with more than a century of history, operating in 180+ countries and serving more than 1 billion consumers worldwide. The organization is undertaking a major transformation focused on introducing a new generation of Reduced-Risk Products (RRPs) and developing an innovative digital ecosystem around IoT, e Commerce, and digital marketing. Its IT platform hosts 700+ applications, creating a complex environment in which scalable, secure, and standardized engineering capabilities are essential.<br>Intellias supports the engineering of a comprehensive software ecosystem for a game-changing IoT product at the intersection of innovative consumer experiences and cutting-edge technology. As a Senior Python Backend Engineer, you will become part of the Core Architecture Team, contributing to the architecture and implementation of best practices across the Digital Engineering Enterprise Platform. The platform provides engineering teams with reusable services, technologies, and practices that accelerate software development and operations while addressing common SDLC challenges and ensuring compliance and security.<br>Key Responsibilities Backend & Agent Core Development Design, develop, and maintain scalable backend services using Python and the AWS Agent Core SDK. Build and maintain A2A integrations using AWS Agent Core Runtime and Gateway. Implement agent registration, target configuration, and discovery workflows. Develop reliable backend services for distributed multi-agent environments. Design APIs and routing mechanisms that enable seamless communication between agents and enterprise services. A2A Protocol Implementation Implement A2A communication patterns between caller and target agents. Work with the A2A protocol wire format, including:JSON-RPC 2.0SSE task lifecycle events Push notifications Implement agent invocation workflows and communication templates. Develop and maintain Agent Card definitions. Implement and maintain the /.well-known/agent.json endpoint for agent discovery. Ensure Agent Card schemas accurately describe agent capabilities, endpoints, and interaction requirements. Asynchronous & Event-Driven Communication Design asynchronous communication flows using Server-Sent Events (SSE), webhooks, and push notifications. Implement task lifecycle handling and status tracking. Build event-driven mechanisms for monitoring agent execution and communication. Support reliable communication across distributed agents and services. Handle asynchronous failures, retries, timeouts, and other distributed-system concerns. API & Integration Engineering Design and implement REST APIs, including building and maintaining production endpoints. Develop API routing and integration patterns for agent-to-agent communication. Implement secure and reliable service-to-service interactions. Integrate agents with enterprise platforms and supporting services. Ensure API contracts and integration patterns are consistent, maintainable, and scalable. Scalability, Security & Reliability Design secure communication mechanisms between distributed agents and services. Optimize backend services for performance, reliability, and scalability. Implement appropriate error handling, monitoring, and operational controls. Troubleshoot production and integration issues. Conduct testing and validation of agent communication workflows. Contribute to architecture decisions and engineering best practices. Collaboration & Documentation Collaborate with AI, platform, architecture, and security teams to support the enterprise multi-agent ecosystem. Work with technical stakeholders to define integration requirements and connectivity patterns. Participate in code reviews, technical design discussions, and architecture reviews. Produce technical documentation covering APIs, integration standards, Agent Cards, and agent connectivity patterns. Contribute to continuous improvement of the enterprise agent platform.<br>Required Qualifications & Experience Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.5+ years of professional experience in Python or Go backend engineering. Strong hands-on experience with Python, particularly asynchronous programming. Experience with REST API implementation, including building production endpoints rather than only consuming APIs. Experience with API integration and routing. Strong understanding of agent-to-agent or microservice communication patterns. Experience with asynchronous and event-driven communication patterns such as:SSEWebhooks Event-driven APIsExperience designing and implementing scalable backend services. Understanding of distributed systems and service-to-service communication. Strong understanding of API contracts, JSON-based communication, and integration patterns. Ability to troubleshoot complex distributed backend and integration issues. Strong English communication and collaboration skills. AWS & A2A Technical Requirements<br>Hands-on experience with the following is strongly preferred:AWS Agent Core Runtime AWS Agent Core Gateway Agent registration and target configuration Agent discovery Agent Card JSON schema/.well-known/agent.json endpoint implementation A2A protocol JSON-RPC 2.0SSE-based task lifecycle events Push notifications Caller and target agent invocation patterns Python Agent Core SDKREST-based agent integrations<br>Nice-to-Have Qualifications Experience validating AWS Agent Core Gateway template integrations. Experience with AWS Bedrock multi-agent invocation patterns. Hands-on experience implementing SSE event streaming, including task lifecycle events and push notifications. Experience with Open Telemetry trace propagation across A2A agent hops. Familiarity with AWS Distro for Open Telemetry (ADOT). Experience with AI agent platforms and multi-agent architectures. Experience with cloud-native and serverless architectures on AWS. Experience with API gateways, service discovery, and distributed routing. Experience working in large enterprise technology environments.<br>Key Technical Skills Python | AWS Agent Core | Agent Core Runtime | Agent Core Gateway | A2A Protocol | Agent-to-Agent Communication | REST APIs | JSON-RPC 2.0 | SSE | Webhooks | Agent Cards | Agent Discovery | Async Python | Event-Driven Architecture | API Integration | Backend Engineering | Distributed Systems | AWS Bedrock | Open Telemetry<br>Why This Position? Work at the forefront of AI engineering: Build infrastructure enabling AI agents to communicate and collaborate autonomously. Build enterprise-scale multi-agent capabilities: Contribute to a platform designed to support secure and scalable agent-to-agent interactions. Cutting-edge AWS technology: Gain hands-on experience with AWS Agent Core and emerging agent interoperability patterns. Architecture impact: Join the Core Architecture Team and influence standards for enterprise agent connectivity and integration. Global scale: Contribute to technology supporting an organization with 700+ applications across 180+ countries. Innovation-focused environment: Work at the intersection of AI, IoT, cloud engineering, and digital transformation. Meaningful technical challenges: Solve complex problems involving distributed systems, asynchronous communication, agent discovery, routing, and event-driven architectures. Intellias partnership: Join through Intellias and contribute to a major global technology transformation.<br>Education Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related technical field.
Staff Data Engineer<br>About the Role Intellias is looking for a Staff Data Engineer to join a large-scale digital healthcare initiative focused on building the data and AI foundations that power personalized healthcare experiences. This is a Staff-level Individual Contributor role for an engineer who combines deep data engineering expertise with distributed systems thinking, backend development, and technical leadership. You will design and build scalable data infrastructure, solve complex cross-platform engineering challenges, and establish technical patterns and standards adopted across multiple engineering teams. The role is highly hands-on while also requiring the ability to provide technical direction, mentor experienced engineers, and influence architecture across the broader platform.<br>Project Overview The project is building a FHIR-based healthcare data platform that integrates data from EHRs, healthcare applications, wearables, portals, and other sources to enable connected and personalized healthcare experiences. The platform supports:Real-time and batch data processing Operational and analytical workloads Healthcare interoperability Data-intensive product capabilities Machine learning and AI use cases Scalable, cloud-native data infrastructure<br>The technology landscape includes Python, PySpark, Apache Spark, Kafka, Duck DB, Prefect/Airflow, Fast API, Mongo DB, Docker, Kubernetes, and cloud-native infrastructure. The core engineering challenge is to build secure, reliable, and scalable data foundations capable of processing heterogeneous healthcare data while supporting product engineering, analytics, machine learning, and emerging AI capabilities.<br>What You’ll DoDesign and implement solutions for large-scale, ambiguous data engineering and distributed-systems challenges. Architect, build, and evolve real-time and batch data infrastructure supporting operational, analytical, and AI/ML workloads. Design and scale event-driven data pipelines using technologies such as Kafka, Spark, and PySpark. Build production backend services and APIs using Python and Fast API to support data and platform capabilities. Define scalable approaches to data ingestion, transformation, modeling, validation, storage, and delivery. Design data architectures that address schema evolution, data quality, heterogeneous data integration, scalability, and operational reliability. Establish and champion technical standards, architectural patterns, engineering best practices, and reusable platform components. Serve as a cross-team technical authority for data systems, distributed processing, pipelines, and platform architecture. Improve the reliability, scalability, performance, and cost efficiency of data infrastructure. Implement robust observability, logging, monitoring, and alerting across distributed data systems. Design systems with security, privacy, healthcare compliance, and scalability built in from the beginning. Improve engineering workflows, CI/CD pipelines, automated testing, and production deployment practices. Collaborate closely with Product, ML/AI, Platform, Infrastructure, and application engineering teams to develop shared data capabilities. Provide technical mentorship through architecture reviews, design discussions, pairing, and knowledge sharing. Evaluate emerging data and AI technologies and introduce them where they provide measurable improvements to platform capabilities or engineering efficiency. Remain hands-on with production engineering, validating architectural decisions through implementation and operational experience.<br>What You Bring Required Qualifications5+ years of professional software and data engineering experience, including at least 3 years working with large-scale distributed data systems. Deep expertise designing and building scalable data platforms, pipelines, and distributed processing systems. Strong hands-on proficiency in Python, with production experience using technologies and libraries such as PySpark, Pandas, and Fast API. Strong experience with Apache Spark/PySpark and distributed data processing at scale. Experience designing and implementing real-time and batch data pipelines using Kafka, Spark, or comparable distributed processing technologies. Strong understanding of data architecture, data modeling, schema evolution, data quality, and heterogeneous data integration. Experience with workflow orchestration technologies such as Prefect, Apache Airflow, or equivalent. Experience building production backend services and APIs supporting data and platform capabilities. Strong SQL skills and hands-on experience with modern data storage technologies, including relational and NoSQL databases such as Mongo DB. Strong understanding of distributed systems principles, including scalability, reliability, fault tolerance, consistency, and performance. Experience designing and implementing observability, logging, monitoring, and alerting for distributed data systems. Strong cloud-native engineering experience, including Docker, Kubernetes, CI/CD, and production deployment practices. Proven ability to independently design solutions for ambiguous, large-scale engineering problems spanning multiple systems and teams. Demonstrated experience establishing technical standards, engineering patterns, development practices, and reusable platform capabilities. Strong technical leadership skills, including experience mentoring senior engineers, conducting design reviews, and influencing architecture without formal people-management authority. Strong understanding of security, privacy, and data protection principles for production data platforms. Professional English proficiency sufficient for direct collaboration with U. S.-based engineering, product, ML, and platform teams. Bachelor's degree in computer science, Engineering, or a related field.<br>Nice to Have Experience with FHIR, HL7, C-CDA, or other healthcare interoperability standards. Previous experience in healthcare, Health Tech, or another regulated data environment. Understanding of HIPAA, HITECH, or comparable data privacy and compliance requirements. Experience deploying or supporting LLMs, ML models, AI-enabled data products, or retrieval-based systems. Experience building data infrastructure supporting ML/AI workloads and production inference. Hands-on experience with observability technologies such as Open Telemetry, Datadog, Prometheus, or similar platforms. Experience with Duck DB or modern analytical data-processing technologies. Experience with AI-assisted engineering tools such as Claude Code, Git Hub Copilot, Cursor, or comparable solutions. Contributions to open-source projects or publicly available engineering initiatives.<br>Why Join This Initiative? This role offers the opportunity to shape the data and AI foundations of a modern healthcare platform operating at significant scale. You will work on technically complex challenges spanning:Distributed data processing Event-driven architectures Backend services Cloud-native infrastructure Healthcare interoperability Data platform architecture AI/ML enablement<br>As a Staff-level Individual Contributor, your impact will extend well beyond individual services or pipelines. You will establish architectural patterns, influence technical decisions across teams, mentor experienced engineers, and help define how the broader engineering organization builds and operates data-intensive systems. At the same time, this is fundamentally a hands-on engineering role. You will design systems, build critical components, validate architectural decisions through code, and remain closely connected to how systems behave in production. This position is particularly well suited for an engineer who wants to combine deep technical expertise with organization-wide engineering influence while building data infrastructure that directly enables better healthcare products and emerging AI capabilities.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Thndr</strong><p>Thndr is on a mission to make investing simple and accessible for everyone across the Middle East and North Africa. Since launching in 2019 and going through Y Combinator shortly after, we have grown into Egypt's number one investing app, with millions of people putting their money to work in stocks, gold, mutual funds, and more, many of them investing for the very first time.</p><br><p>We are licensed by Egypt's Financial Regulatory Authority and are a member of the Egyptian Exchange. In 2024 we expanded into the UAE under an ADGM license, and in 2025 we became the first remote retail trading member of the Abu Dhabi Securities Exchange. That same year, the World Economic Forum named us a Technology Pioneer, the only Egyptian company alongside Apple, Google, Dropbox, and others. In 2026, The Financial Times named us the fastest growing company in Africa. We are backed by investors including Tiger Global, Prosus Ventures, BECO Capital, and Y Combinator, and we are only getting started.</p><br><strong>The team you would join</strong><p>Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. Behind almost everything a user sees or relies on is market data, and the Feed team owns it. Live and delayed prices, statistics, charts, and asset data across every market we operate in all flow through systems we build and run.</p><br><p>We ingest data from different providers, sometimes multiple per market, and expose it to the rest of Thndr through a single, unified feed. Nearly everything downstream depends on it: the live prices users watch, the alerts we fire when something moves, and the limit orders that execute off the numbers we serve. Our users range from first-time investors making a decision about where to put their money, to technical traders who need immediate, actionable insights. Every millisecond matters. When a price arrives late or wrong, it is not a cosmetic bug, it is real money for real people acting on information that has to arrive on time, every time.</p><br><p>On top of that, we are building for scale, and one that is genuinely hard: a feed engineered to handle 100,000+ assets and hundreds of thousands of price updates a second, without dropping a beat.</p><br><p>This is a sensitive system, and a foundational one. Providers fail, connections drop, and infrastructure gives out mid-session, and none of that is an excuse to stop serving users. Much of the hard part is staying correct and available when something upstream breaks: failing over in the middle of an open market, absorbing a provider outage, and keeping the feed flowing when the pieces underneath it do not. You would be working alongside some of our strongest engineers on problems that are unusually hard and unusually consequential, owning systems the rest of the platform quietly depends on.</p><br><strong>What You'll Do</strong><ul><li><p>Design, build, and operate the feed services that serve market data across Egypt, UAE, US, and soon KSA, processing large volumes of data and events with very low latency and high reliability.</p><br></li><li><p>Keep the feed available and correct when things break, owning the SLOs and overall health of your services, with strong observability, sensible on-call, and graceful failover when a provider drops or infrastructure gives out mid-market.</p><br></li><li><p>Understand the different databases and data models we use, Redis, ClickHouse, and Postgres, how each behaves, and when to reach for which.</p><br></li><li><p>Own the infrastructure the feed runs on. Understand how data reaches us from each provider, and build in redundancy where it matters so a single upstream failure never takes us down.</p><br></li><li><p>Identify technical debt and reliability risks in your area and steadily improve the systems you own.</p><br></li><li><p>Raise the bar on quality and operational discipline, and support the engineers around you through code and design reviews and pairing.</p><br></li></ul><strong>What You'll Need</strong><ul><li><p>A strong track record of designing, shipping, and operating reliable backend systems in production, used by large numbers of people.</p><br></li><li><p>Real depth in distributed systems, and a clear understanding of what it takes to keep them fast and correct under load and under failure.</p><br></li><li><p>Comfort owning systems end to end, from design through production and on-call. You care not just about writing the code, but about how it behaves when a provider drops or a node fails.</p><br></li><li><p>A feel for performance, and the instinct to treat latency and throughput as first-class concerns rather than afterthoughts.</p><br></li><li><p>Familiarity with our stack, or the confidence to get there quickly: Python, C#, .NET Core, Golang, PostgreSQL, RabbitMQ, Redis, and ClickHouse.</p><br></li><li><p>A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people.</p><br></li><li><p>A clear, candid communicator who can hold their own with other engineers and work closely with the teams that build on what you provide.</p><br></li></ul><strong>Nice to have</strong><ul><li><p>Experience building systems optimized for real-time performance, where latency and throughput are on the line.</p><br></li><li><p>Experience with ClickHouse or similar OLAP databases, and the query and schema patterns that get the most out of them.</p><br></li><li><p>Experience in fintech, brokerage, trading, or another regulated, high-stakes domain where correctness and timing matter.</p><br></li><li><p>Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE.</p><br></li></ul><strong>Why this role</strong><p>The feed sits underneath almost everything Thndr does. Every price a user watches, every alert we send, and every order that fires does so because the feed delivered the right number at the right moment. It is some of the most performance-critical engineering in the company, the kind of work where being fast and being correct are the same problem, and it matters to millions of people.</p><br><p>If building systems that have to be fast, correct, and trusted without exception sounds like your kind of challenge, and if doing it at real scale across multiple markets excites you, we would love to hear from you.</p><br><strong>Who Are We?</strong><p>Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble </strong>was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span><span><b><span>Roles and Responsibilities</span></b></span></span></p><br><p><span><span><b><span>Business Management</span></b></span></span></p><br><ul><li><span><span>Helps Implement annual HSE Business Plan objectives and targets at the program/project level</span></span></li><li><span><span>Contributes to ‘work winning’ by contributing to RFP responses (as required)</span></span></li><li><span><span>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</span></span></li><li><span><span>Provides HSE support and guidance to program/project Staff</span></span></li><li><span><span>Helps to deliver JLL’s Global Week campaign on their assigned program/project</span></span></li><li><span><span>Implements all new and revised HSE plans, processes, procedure, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</span></span></li><li><span><span>Attends all MEA HSE Meetings and proactively participates</span></span></li></ul><p><span><span><b><span>Program Start-up and Mobilization</span></b></span></span></p><br><ul><li><span><span>Acts as primary project contact for HSE Matters on their program/project</span></span></li><li><span><span>Works with project teams to identify HSE resource requirements</span></span></li><li><span><span><span>Works with project teams to understand client HSE requirements and deliverables</span></span></span></li><li><span><span>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</span></span></li><li><span><span>Consults with the MEA HSE Lead & SME if Client required documents are not available on the KP</span></span></li><li><span><span>Submits all project specific HSE documents for the required QA/QC checks</span></span></li><li><span><span>Conducts technical evaluations on <span>consultant/contractor</span> technical RFP returns</span></span></li><li><span><span>Review’s consultant and contractor HSE document submissions for suitability and compliance with Client, legal and JLL requirements</span></span></li><li><span><span>Ensures a comprehensive project HSE Plan is developed, and complies with JLL requirements</span></span></li></ul><p><span><span><b><span>Project Delivery</span></b></span></span></p><br><ul><li><span><span>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE Management Plan and Client requirements</span></span></li><li><span><span><span>Conducts inspections to monitor Staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE manager or program/project Director</span></span></span></li><li><span><span>Provides HSE advice and guidance to the program/project Director</span></span></li><li><span><span>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</span></span></li><li><span><span>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</span></span></li><li><span><span>Ensures the performance of Client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the Client</span></span></li><li><span><span>Provides HSE performance reports and presentations to the Client and stakeholders</span></span></li><li><span><span>Ensures a structured program of training is delivered to both the project and HSE Team</span></span></li><li><span><span>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</span></span></li><li><span><span>Provides project achievement details to the Senior HSE manager or MEA HSE Lead & SME in a timely manner</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity.</span></span></li><li><span><span>Provides support, guidance and coaching to team members</span></span></li><li><span><span><span>undefined</span></span></span></li><li><span><span>Conducts a Monthly team meeting to engage, communicate, and cascade information to team members</span></span></li><li><span><span>Collates program/project HSE performance data, produces a Monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and Client</span></span></li><li><span><span>Conducts project audits to validate compliance with OHSMS, Project HSE Plans and Client HSE deliverables</span></span></li><li><span><span><span>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics, for inclusion in the Monthly ExCom HSE report</span></span></span></li></ul><p><span><span><b><span>Human Resources Management</span></b></span></span></p><br><ul><li><span><span>Assist the Talent Acquisition team in identifying and selecting suitable HSE candidates</span></span></li><li><span><span>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</span></span></li><li><span><span>Seeks to further the Diversity and Inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</span></span></li><li><span><span>Interprets and Incorporates HSE Business Plan objectives into their own (and team members) Goal setting</span></span></li><li><span><span>Ensures timely completion of all Performance Management processes in ‘Workday’</span></span></li><li><span><span>Ensures the correct management of underperforming direct reports’ ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</span></span></li></ul><p><b><span><span>Requirement </span></span></b></p><br><ul><li><b>Education:</b>Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</li><li><b>Experience:</b>7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</li><li><b>Industry Experience:</b>Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</li><li><b>Leadership Skills:</b>Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</li><li><b>Communication:</b>Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</li><li><b>Analytical Skills:</b>Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</li><li><b>Technical Proficiency:</b>Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br>Key Responsibilities:Monitor and analyse competitive business models and provide recommendations to strengthen our position. Collaborate with cross-functional partners in product, engineering, operations, finance, and marketing to help develop data-informed business strategies and roadmaps. Work closely with product managers to enhance the product offerings and experiment with pricing and new products. Manage self-service tools for end-users across the company to explore a wide variety of data with little assistance. Monitor and analyse the platform's traffic, highlighting the gaps and working on solutions. Present models, findings and insights to senior management in order to drive business decisions. Provide objective recommendations on business strategy, monetisation, and operation. Partner with the finance team in developing budgets, forecasts, and ad hoc analyses that are informed by data-driven insights and operating metrics. Manage and own the P&L of the automotive vertical. Continuously manage all launched propositions and products, handling the pre-analysis and post-assessments. Responsible for all online/offline products & packages pricing schemes. Own and develop relationships with business partners, working with them to optimise and enhance our integration. Develop and present management reviews to the top management.<br><br>Requirements<br><br>Qualifications:Bachelor's degree in Computer Science, Business or Marketing. A master's degree is a plus. Experience:4-5 years of work experience in strategy/business analytics/sales enabler role, having closely worked with products in an internet/e-commerce company. Experience in e-commerce, internet and/or digital media. Experience with Google Analytics is required. Knowledge:Proficient in Microsoft Excel. Knowledge of SQL is a plus Skills:Ability to crunch heavy data, build insights and drive operational decision-making. Excellent analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations. Exceptional project management skills and attention to detail. Excellent stakeholder management and communication skills. Traits:Proactive and passionate. You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations. Passion for data and metrics. Outstanding analytical capacity paired with a profound business sense. Hands-on attitude and the ability to thrive in a fast-paced environment. Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.<br><br>Benefits<br><br> A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br> #Egyptdubizzle
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Sales strategy & business development:</strong></p>
<ul>
<li>Develop and implement comprehensive sales strategies to drive revenue across the hotel.</li>
<li>Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments.</li>
<li>Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction.</li>
</ul>
<p><strong>Account management:</strong></p>
<ul>
<li>Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded.</li>
<li>Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements.</li>
<li>Monitor account performance, providing regular reports and insights to senior management.</li>
</ul>
<p><strong>Collaboration & coordination:</strong></p>
<ul>
<li>Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets.</li>
<li>Coordinate with the revenue management team to optimize pricing strategies and availability.</li>
<li>Collaborate with operational departments to ensure seamless service delivery for clients.</li>
</ul>
<p><strong>Financial management:</strong></p>
<ul>
<li>Develop and manage departmental budgets, ensuring financial targets are met.</li>
<li>Analyze financial data to inform business decisions and identify areas for improvement.</li>
<li>Ensure timely and accurate billing and collection processes for accounts.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Abilities, key competencies and skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<ul>
<li>Leading myself</li>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<li>Leading others</li>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<li>Leading the business</li>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience, certificates and education</strong></p>
<ul>
<li>Experience: At least 3–5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
</ul>
<p><strong>Skills & attributes:</strong></p>
<ul>
<li>Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation.</li>
<li>Experience with revenue management software (e.g., IDeaS, Revinate, RMS), and proficiency in using Excel for data analysis and reporting.</li>
<li>Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms.</li>
<li>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</li>
<li>Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners.</li>
<li>Knowledge of the Dubai hospitality market and trends would be an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Content Owner owns the day-to-day management of Mondia’s gaming, music, and video content across multiple operators and tenants worldwide, ensuring content is onboarded, maintained, and available to end users at consistent quality.<br> Beyond operations, the role uses performance data to identify which content resonates with users, advises the Product Manager on promotion and portfolio decisions, and engages content partners to secure more of what performs.<br> The role is the main point of contact for all content management topics and works closely with the product team and stakeholders across regions.<br> Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme , in line with company policy.<br> EUR equivalent salaries paid in EGP.<br> Content Operations • Onboard, maintain, and quality-assure gaming, music, and video content across all operators and tenants.<br> • Review and correct content metadata to ensure accuracy, completeness, and consistency across catalogues.<br> • Coordinate content ingestion through the appropriate platforms and resolve ingestion or availability issues end to end.<br> • Maintain and update music playlists and keep catalogues current across all verticals.<br> • Manage content-related stories, tickets, and bug reports through the JIRA-based delivery process.<br> Performance & Insights • Monitor and analyze content performance using analytics tools to identify top-performing and under-performing content.<br> • Advise the Product Manager on which content to promote, feature, or retire, based on data and user behavior.<br> • Provide regular performance reporting and contribute insights to content roadmaps and campaign planning.<br> Partner Engagement • Act as the main point of contact for content partners and publishers on operational topics.<br> • Share performance insights with partners and request content aligned with proven demand.<br> • Coordinate partner content requests, updates, and releases.<br> Cross-Functional Support • Support Product, Marketing, Platform, and Engineering teams on product launches, promotional campaigns, and content requests.<br> • Contribute to continuous improvement of content processes and tooling.<br> • Work with stakeholders across regions (company language: English).<br> Core Competencies : Behavioral Skills • Attention to detail • Accountability and ownership • Analytical thinking • Communication across cultures and regions • Organization and time management • Self-motivation • Relationship building • Problem-solving • Flexibility • Prioritization under pressure Technical Competencies/Skills • Experience with content management and content ingestion platforms (CMS).<br> • Proficiency in JIRA and Confluence.<br> • Strong MS Office skills, particularly Excel.<br> • Working knowledge of product analytics tools (e.<br>g., Mixpanel, Google Analytics).<br> • Understanding of content metadata standards and catalogue quality principles.<br> Education • Bachelor’s degree in Business Administration, Media, Marketing, Communications, or a related field — or equivalent practical experience in digital content management.<br> Experience • Minimum 3 years in digital content operations or content management; 5+ years preferred given the role’s breadth as the single point of contact for content.<br> • Hands-on experience with digital content platforms in gaming, music, video, or OTT.<br> • Demonstrated ability to work with data: analyzing content or product performance and turning it into clear recommendations.<br> • Experience coordinating with external partners, publishers, or vendors.<br> • Excellent written and verbal communication skills in English.<br> • Experience working with global, multi-region stakeholders is a plus.<br> • Ability to work independently and collaboratively in a fast-paced environment.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> Key Responsibilities: Monitor and analyse competitive business models and provide recommendations to strengthen our position.<br> Collaborate with cross-functional partners in product, engineering, operations, finance, and marketing to help develop data-informed business strategies and roadmaps.<br> Work closely with product managers to enhance the product offerings and experiment with pricing and new products.<br> Manage self-service tools for end-users across the company to explore a wide variety of data with little assistance.<br> Monitor and analyse the platform’s traffic, highlighting the gaps and working on solutions.<br> Present models, findings and insights to senior management in order to drive business decisions.<br> Provide objective recommendations on business strategy, monetisation, and operation.<br> Partner with the finance team in developing budgets, forecasts, and ad hoc analyses that are informed by data-driven insights and operating metrics.<br> Manage and own the P&L of the automotive vertical.<br> Continuously manage all launched propositions and products, handling the pre-analysis and post-assessments.<br> Responsible for all online/offline products & packages pricing schemes.<br> Own and develop relationships with business partners, working with them to optimise and enhance our integration.<br> Develop and present management reviews to the top management.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities #Egyptdubizzle Qualifications: Bachelor’s degree in Computer Science, Business or Marketing.<br> A master’s degree is a plus.<br> Experience: 4-5 years of work experience in strategy/business analytics/sales enabler role, having closely worked with products in an internet/e-commerce company.<br> Experience in e-commerce, internet and/or digital media.<br> Experience with Google Analytics is required.<br> Knowledge: Proficient in Microsoft Excel.<br> Knowledge of SQL is a plus Skills: Ability to crunch heavy data, build insights and drive operational decision-making.<br> Excellent analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations.<br> Exceptional project management skills and attention to detail.<br> Excellent stakeholder management and communication skills.<br> Traits: Proactive and passionate.<br> You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations.<br> Passion for data and metrics.<br> Outstanding analytical capacity paired with a profound business sense.<br> Hands-on attitude and the ability to thrive in a fast-paced environment.<br> Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Why join us</strong></span><br><span>To continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Other responsibilities dependent on process assigned to (e.g. project implementations, system maintenance, infrastructure development). Receives customer calls and Emails in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.</span><br> <br><span><strong>What you’ll do:</strong></span><br><ul><li><span>Respond promptly to time sensitive and often high value queries, and escalations from both other departments and direct from clients.</span></li><li><span>Provide excellent client management support, improve client engagement and resolve the majority of client enquiries at the first point of contact.</span></li><li><span>Manage the delivery and resolution of all customer complaints for all CMB customer segments in MENA (except UAE).</span></li><li><span>Plan and prioritize work appropriately, address complaints in order of urgency and keep the customer informed throughout the process.</span></li><li><span>Staff is also responsible to provide high level support to the helpdesk to identify and resolve complex or critical issues to improve and enhance customer experience and comply with all audit and compliance requirements. Staff is responsible to assist with delivery of the call, email, live chat quality and coaching model, consistency checks, call benchmarking and/or coaching of team members as outlined in the call monitoring SOP.</span></li><li><span>Receive/make calls/Emails from/to customers (internal/ external) and act effectively on all customer feedback</span></li></ul><br><ul><li><span>Work productively, professionally and demonstrate ways to improve customer service and regularly contributes to professional and </span></li></ul><br><ul><li><span>Meet targets on productivity and accuracy as per the targets and metrics defined for the process.</span></li></ul><br><span><strong>What you will need to succeed in the role</strong></span><br><ul><li><span>Fluent in English.</span></li><li><span>Exceptional Client focus and orientation</span></li><li><span>Interpersonal, verbal and written communication skills. </span></li><li><span>Ability to communicate efficiently with local and global teams</span></li><li><span>Excellent organizational and time management skills </span></li><li><span>Ability to multi-task, depending on the criticality of the tasks. </span></li><li><span>Enthusiastic team player, capable of demonstrating initiative, self-motivation and willingness to learn.</span></li></ul> <br><span><strong>What additional skills will be good to have? </strong></span><br><ul><li><span>Experience and proficiency with web-based technologies. </span></li><li><span>Position requires technical knowledge where GPS experience is asset.</span></li><li><span>MS office.</span></li><li><span>MI and Reporting/ Real time management.</span></li></ul><br><span><strong>You’ll achieve more at HSBC </strong></span><br><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible work and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”</span><br> <br><span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span><br><span><strong> ***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***</strong></span><br><br> </div>
About the Role We are looking for a Creative Agency Operations Manager to join our customer’s Global Digital Marketing team through Intellias on a staff augmentation basis. This is the role that makes everything else possible. The Creative Factory is a fast-growing internal agency serving internal clients across 90+ markets. As the bridge between the project management and creative teams, you will own the operational flow of work—from intake and scoping through production, delivery, and close-out. You will act as the traffic controller and production lead, eliminating ambiguity, preventing missed timelines, balancing resources, and enabling creative specialists to consistently deliver professional, high-quality work.<br>The ideal candidate brings a startup mindset—proactive, structured, pragmatic, and biased toward action combined with the operational discipline required to run a complex, multi-disciplinary creative function at scale. Project Overview Our customer’s Creative Factory is a growing team of specialists across creative, production, and coordination functions, supporting market teams and business stakeholders across a global footprint. The Creative Agency Operations Manager will report directly to the Global Marketing Creative Operations Lead and work alongside the Creative Director as part of the Creative Factory’s leadership core.<br>The operating model is Jira-based and sprint-driven, with internal clients across multiple markets. As the in-house agency expands and workstreams become increasingly complex, this role will own and continuously improve the daily operations, processes, workflows, and resource management practices that enable the Creative Factory to achieve its ambition of becoming the agency of choice for the organization.<br>Key Responsibilities Workflow & Intake Management Own the end-to-end project workflow, including intake, scoping, scheduling, production, delivery, close-out, and feedback. Ensure every request follows a structured and predictable path through Jira, with accurate documentation at each stage. Triage and prioritize incoming briefs based on capacity, urgency, business impact, and strategic importance. Establish and manage a fast-track process for straightforward, quick-turnaround work, enabling small budgets and rapid timelines without compromising quality. Identify workflow gaps and proactively implement improvements. Communication & Stakeholder Management Serve as the operational bridge between the project management and creative teams, balancing priorities, expectations, and capacity. Negotiate priorities and timelines between creative specialists, project managers, and internal stakeholders. Remove operational overhead from designers, developers, editors, strategists, and other creative specialists so they can focus on delivering high-quality work. Act as the primary operational point of contact for external creative vendors, including freelance designers, agencies, and copywriters. Build trusted and collaborative relationships with the Global Digital Marketing team and local marketing teams across markets. Identify potential issues early and take prompt action to protect timelines, quality, and client expectations. Capacity & Resource Management Maintain clear visibility of team capacity, workload, and hours logged across the Creative Factory. Schedule work based on real resource availability across design, copywriting, video, UI/UX, and development. Coordinate resources across multiple disciplines and concurrent projects. Communicate workload status and capacity constraints proactively to the creative team and internal clients. Set clear expectations around timelines, dependencies, and delivery dates from the beginning of each engagement. Provide the creative team with weekly task plans and timelines aligned with agreed priorities. Scoping, Quoting & Client Liaison Scope and quote each request before production begins. Apply the internal rate card consistently and accurately. Manage client expectations regarding scope, timelines, resources, and deliverables. Obtain appropriate sign-off on scope before production starts. Serve as the primary operational liaison for internal clients across markets, providing responsive, organized, and solution-oriented support. Track project costs, risks, dependencies, and changes throughout the production lifecycle. Reporting & Continuous Improvement Track and report weekly on productivity, resource utilization, delivery performance, resourcing needs, and client satisfaction. Use analytics and performance data to identify trends, bottlenecks, and opportunities for improvement. Feed insights back into the workflow and operating model to improve throughput, predictability, and quality. Proactively identify process inefficiencies and recommend practical solutions. Drive continuous optimization of the Creative Factory’s operational model rather than simply maintaining existing processes.<br>Required Qualifications & Experience Bachelor’s degree in marketing, Communications, or a related field. Minimum 5 years of experience in marketing communications, project management, agency production, or related fields. Previous experience working within an advertising or creative agency is required. Candidates with only corporate project management experience and no agency exposure will not meet the requirement. Strong understanding of branding, marketing, and creative development, gained through close collaboration with creative teams. Ability to scope, brief, coordinate, and quality-check creative work. Hands-on copywriting or design production is not required. Working knowledge of digital marketing, AI tools, and media production workflows. Strong Jira proficiency, including workflow configuration, sprint planning, backlog management, and project tracking for multi-disciplinary teams. Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively with both creative specialists and non-creative business stakeholders. Highly proactive and action-oriented, with a demonstrated ability to identify problems early and improve processes without being asked. Strong organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities under tight deadlines. Experience with project scoping, financial tracking, budgeting, and risk management in a production environment. Strong written and spoken English, with the ability to communicate clearly across creative, technical, and business audiences.<br>Nice-to-Have Qualifications Experience with internal rate card, cost allocation, or chargeback models. Familiarity with the full creative production lifecycle, including:Design Video production Copywriting UI/UXWeb development Direct, hands-on experience in a digital media or production environment. Experience working in a B2B or regulated industry. Additional European language skills.<br>What Success Looks Like In this role, success means creating an environment where creative teams can focus on great work because the operational foundation around them works seamlessly.<br>You will be successful when:Projects enter the Creative Factory with clear scope, priorities, timelines, and expectations. Teams have reliable visibility into workload and capacity. Creative specialists spend less time dealing with operational ambiguity. Internal clients know what to expect and receive proactive communication. Projects move through Jira consistently and predictably. Risks and bottlenecks are identified before they impact delivery. Data is used to improve productivity, resource allocation, and quality. The Creative Factory becomes faster, more scalable, and increasingly recognized as the organization’s agency of choice.<br>Why Join This Opportunity? Build something ambitious: Help establish and optimize the operational backbone of a genuinely ambitious in-house agency. Global scale: Work with a Creative Factory supporting internal stakeholders across 90+ markets. Real impact: Operate at the center of a growing creative function where your decisions directly influence delivery, quality, and team performance. Continuous improvement: This is an active optimization role—not simply a maintenance position. Innovation: Help the team experiment, improve workflows, and consistently deliver outstanding creative work within real-world constraints. Global technology partner: Join through Intellias on a stable staff augmentation engagement. Remote flexibility: Work fully remotely within the EU time zone.<br>Key Skills Creative Agency Operations | Agency Production | Project Management | Marketing Communications | Creative Workflow Management | Jira | Sprint Planning | Backlog Management | Resource & Capacity Planning | Scoping & Quoting | Rate Cards | Stakeholder Management | Vendor Management | Digital Marketing | Creative Production | Risk Management | Process Improvement | AI Tools | English<br>Education Bachelor’s degree in marketing, Communications, or a related field.