Public relations delegate Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,​<br>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®</p><br><br>Job Description<br><br><ul><li>Manage the General Manager’s calendar, appointments, meetings and priorities.</li><li>Coordinate business travel, accommodation, transportation and detailed itineraries.</li><li>Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion.</li><li>Prepare professional correspondence, reports, presentations, meeting agendas and minutes.</li><li>Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders.</li><li>Act as the primary point of contact for the Executive Office and represent it professionally.</li><li>Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion.</li><li>Anticipate the General Manager’s requirements and proactively address administrative and operational needs.</li><li>Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities.</li><li>Maintain confidential records, contracts, correspondence and other sensitive business documents.</li><li>Prepare and reconcile expense reports and support other Executive Office administrative requirements.</li><li>Maintain organised and up-to-date physical and electronic filing systems.</li><li>Support the preparation of management reports, business reviews and operational presentations.</li><li>Coordinate team events, off-site meetings, celebrations and special projects.</li><li>Build effective relationships across departments and promote seamless cooperation throughout the hotel.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field.</li><li>Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation.</li><li>Previous experience supporting a General Manager or senior executive is preferred.</li><li>Excellent command of written and spoken English and Arabic.</li><li>Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.</li><li>Excellent organisational, communication and time-management skills.</li><li>Strong ability to prepare professional correspondence, reports, presentations and meeting minutes.</li><li>High level of confidentiality, integrity and professional discretion.</li><li>Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment.</li><li>Professional appearance, positive attitude and strong interpersonal skills.</li><li>Flexible, resourceful and able to work independently while collaborating effectively across departments.</li></ul> </div>

Company Description COB Solution focuses on empowering medical providers through efficient operations, optimized workflows, and innovative technology-driven solutions. The company’s services are designed to streamline administrative processes, reduce operational burdens, and enable providers to devote more attention to patient care. By enhancing workflow efficiency, COB Solution supports healthcare organizations in accelerating growth while maintaining high standards of care. Team members contribute to scalable solutions that improve both provider experience and patient outcomes, in a dynamic and impact-driven work environment.<br>Role Description The Senior TA Specialist (Mass Hiring US Accounts) is a full-time, on-site role based in El Maadi El Gadida. This role is responsible for managing end-to-end talent acquisition processes for high-volume hiring, with a focus on US-based accounts. Day-to-day tasks include sourcing and screening candidates, conducting interviews, coordinating with hiring managers, and maintaining accurate recruitment records. The Senior TA Specialist will design and refine recruitment strategies, build strong talent pipelines, and ensure a positive candidate experience. The role also involves collaborating with internal stakeholders, tracking key hiring metrics, and supporting continuous improvement of recruitment processes.<br>Qualifications<br> <br>Candidates should possess strong Communication and Education-related skills for clear interaction with candidates and internal stakeholders. Candidates should possess Assistant Teaching and Working With Children skills that demonstrate patience, guidance, and the ability to explain concepts effectively when needed. Candidates should possess Mathematics skills for handling recruitment metrics, data analysis, and reporting. Proven experience in talent acquisition, preferably in mass or volume hiring for international (especially US) accounts. Familiarity with applicant tracking systems, sourcing tools, and standard recruitment methodologies. Strong organizational and time-management skills, with the ability to handle multiple requisitions simultaneously. Ability to work on-site in El Maadi El Gadida and collaborate with cross-functional teams. Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent practical experience.

<p>Are you a highly organized and proactive professional with a passion for supporting Human Resources and ensuring seamless administrative operations? We are seeking <strong>two dynamic HR Administrative Assistants</strong> to join our vibrant team in <strong>Giza, Egypt</strong>. This is an incredible opportunity to leverage your expertise in a fast-paced, on-site environment, contributing significantly to our organizational success.</p><h2><strong>Overview</strong></h2><p>As an HR Administrative Assistant, you will be at the heart of our administrative and HR functions, providing critical support that keeps our operations running smoothly. You will be a key player in maintaining an efficient and positive workplace, utilizing your administrative prowess to enhance our team's productivity and overall employee experience.</p><h2><strong>Responsibilities</strong></h2><ul><li><p><strong>Manage and streamline office administration tasks</strong>, ensuring efficiency and organization in daily operations.</p></li><li><p>Provide comprehensive administrative support to the Human Resources department, assisting with various HR-related projects and initiatives.</p></li><li><p><strong>Maintain HR systems and databases</strong> with accuracy, ensuring all employee information is up-to-date and confidential.</p></li><li><p>Assist in the <strong>recruitment and onboarding process</strong>, including scheduling interviews, preparing new hire paperwork, and conducting initial follow-ups.</p></li><li><p>Handle inquiries from employees regarding HR policies and procedures, providing clear and helpful guidance.</p></li><li><p>Oversee <strong>front office management</strong>, ensuring a welcoming and professional environment for all visitors and employees.</p></li><li><p>Utilize <strong>Microsoft Office Suite and other office applications</strong> to create reports, presentations, and manage correspondence.</p></li><li><p>Support general office management duties, including supplies ordering and vendor coordination.</p></li><li><p>Deliver exceptional <strong>customer service and client support</strong> to both internal and external stakeholders.</p></li></ul><h2><strong>Skills &amp; Technologies</strong></h2><p>We are looking for individuals who are proficient in a diverse set of skills, including strong command of <strong>Microsoft Office</strong> (Word, Excel, PowerPoint, Outlook), experience with <strong>HR Systems</strong>, and robust capabilities in <strong>Office Management</strong>. Essential soft skills include excellent communication, meticulous attention to detail, proactive problem-solving, and a strong commitment to <strong>Customer Service Excellence</strong>. Familiarity with <strong>HR Policies</strong> and practices is crucial for success in this role.</p><h2><strong>Growth Opportunities</strong></h2><p>This role offers a fantastic platform for an experienced professional to deepen their expertise in both administration and human resources. You will have opportunities to take on increasing responsibilities, contribute to strategic HR initiatives, and grow within a supportive and expanding organization. We are committed to fostering your professional development and providing pathways for career advancement.</p><h2><strong>Team &amp; Culture</strong></h2><p>Join a collaborative and inclusive team where your contributions are valued. We pride ourselves on a culture of mutual respect, continuous learning, and a shared commitment to excellence. Our Giza office is a dynamic environment where teamwork and initiative are celebrated, creating a rewarding place to work.</p><h2><strong>Impact</strong></h2><p>Your work as an HR Administrative Assistant will directly impact the efficiency of our administrative functions and the effectiveness of our HR department. You will play a vital role in creating a positive employee experience, ensuring smooth daily operations, and supporting the overall strategic goals of the company. Your dedication will contribute significantly to maintaining a productive and harmonious workplace.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>4-10 years of professional experience</strong> in an administrative or human resources support role, demonstrating a proven track record of success.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is designed for an <strong>Experienced</strong> professional ready to take on significant responsibilities.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Exceptional proficiency in Administration</strong> and <strong>Office Management</strong>.</p></li><li><p>Strong background in <strong>Human Resources (HR)</strong>, including familiarity with <strong>HR Policies</strong> and practices.</p></li><li><p>Advanced skills in <strong>Microsoft Office Suite</strong> (Word, Excel, PowerPoint, Outlook) and other relevant <strong>Office Applications</strong>.</p></li><li><p>Demonstrable experience with <strong>HR Systems</strong> and databases.</p></li><li><p>Proven ability in <strong>Recruitment</strong> support and candidate follow-up.</p></li><li><p>Outstanding <strong>Customer Support</strong>, <strong>Customer Service</strong>, and <strong>Client Support</strong> capabilities.</p></li><li><p>Expertise in <strong>Front Office Management</strong> and maintaining professional office environments.</p></li><li><p>Excellent organizational skills, meticulous attention to detail, and the ability to manage multiple tasks effectively.</p></li><li><p>Strong interpersonal and communication skills, both written and verbal.</p></li></ul></li></ul><p></p>

Are you a motivated and results-driven individual with a passion for real estate? We are looking for a Real Estate Sales Consultant to join our team! In this role, you will engage with clients, showcase premium properties, negotiate sales, and provide exceptional service to ensure a seamless customer experience.<br>Job Purpose:Drive sales growth by following structured plans, building strong client relationships, and continuously identifying new business opportunities in the real estate market.<br>Key Responsibilities:Build and maintain a robust client database. Generate and follow up on a reasonable number of leads daily. Contact and nurture potential customers, tracking each lead's progress. Identify and capitalize on new sales opportunities with both existing and prospective clients. Stay up-to-date with project details, availability, and inventory updates. Conduct client presentations, showcase properties, and arrange site visits. Provide expert consultation to clients, guiding them to the best property options and addressing all inquiries. Maintain strong customer relationships by understanding their needs and offering tailored solutions. Escalate client concerns or issues to the Sales/Assistant Manager when necessary. Research and suggest potential sales channels for expanding outreach. Stay informed about market trends and competitor activity. Prepare and submit regular sales performance reports.<br>Job Requirements:Bachelor's degree in a relevant field. Experience with CRM systems (Salesforce or similar) is a plus.0-2 years of experience in real estate sales or a related field.<br>Required Skills:Excellent negotiation and persuasion skills. Strong analytical thinking and problem-solving abilities. Ability to work under pressure and adapt to a dynamic sales environment. Good command of English (spoken and written). Proficiency in MS Office applications.<br>If you’re passionate about real estate and eager to grow in a fast-paced sales environment, apply now and become part of our success story!

We're Hiring | Front Desk Receptionist At MIQAAT Developments, we believe that every exceptional customer journey begins with a warm welcome. We're looking for a Front Desk Receptionist who is professional, well-presented, and passionate about delivering an outstanding first impression while ensuring the smooth day-to-day operation of our headquarters.<br>Key Responsibilities Welcome clients, business partners, and visitors in a professional and friendly manner. Serve as the first point of contact for all guests, ensuring an exceptional customer experience. Answer, screen, and direct incoming phone calls to the appropriate departments. Manage the reception area, ensuring it remains organized, presentable, and aligned with the company's professional image. Coordinate meeting room reservations and prepare meeting areas for internal and external meetings. Receive, record, and distribute incoming mail, courier deliveries, and official documents. Handle outgoing correspondence and coordinate with courier service providers. Maintain visitor logs and ensure compliance with company security and access procedures. Coordinate visitor access cards and parking arrangements when required. Support Sales, Customer Service, HR, and other departments with administrative tasks. Assist in scheduling appointments, interviews, and business meetings. Order and monitor office and pantry supplies for the reception area. Ensure office facilities and common areas are maintained to a high standard and report maintenance issues when necessary. Respond promptly to client inquiries and direct requests to the appropriate teams. Maintain confidentiality of company information and client data. Perform additional administrative duties assigned by management. Qualifications Bachelor's degree.1–3 years of experience as a Front Desk Receptionist, Customer Service Representative, or Administrative Assistant. Previous experience in the Real Estate or Property Development industry is a strong advantage. Excellent verbal and written communication skills in both Arabic and English. Professional appearance with outstanding interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office (Word, Excel, Outlook, and Power Point). Ability to work efficiently in a fast-paced environment. Customer-focused mindset with excellent problem-solving skills.<br>Location: October

Are you a motivated and results-driven individual with a passion for real estate? We are looking for a Real Estate Sales Consultant to join our team! In this role, you will engage with clients, showcase premium properties, negotiate sales, and provide exceptional service to ensure a seamless customer experience.<br>Job Purpose:Drive sales growth by following structured plans, building strong client relationships, and continuously identifying new business opportunities in the real estate market.<br>Key Responsibilities:Build and maintain a robust client database. Generate and follow up on a reasonable number of leads daily. Contact and nurture potential customers, tracking each lead's progress. Identify and capitalize on new sales opportunities with both existing and prospective clients. Stay up-to-date with project details, availability, and inventory updates. Conduct client presentations, showcase properties, and arrange site visits. Provide expert consultation to clients, guiding them to the best property options and addressing all inquiries. Maintain strong customer relationships by understanding their needs and offering tailored solutions. Escalate client concerns or issues to the Sales/Assistant Manager when necessary. Research and suggest potential sales channels for expanding outreach. Stay informed about market trends and competitor activity. Prepare and submit regular sales performance reports.<br>Job Requirements:Bachelor's degree in a relevant field. Experience with CRM systems (Salesforce or similar) is a plus.0-2 years of experience in real estate sales or a related field.<br>Required Skills:Excellent negotiation and persuasion skills. Strong analytical thinking and problem-solving abilities. Ability to work under pressure and adapt to a dynamic sales environment. Good command of English (spoken and written). Proficiency in MS Office applications.<br>If you’re passionate about real estate and eager to grow in a fast-paced sales environment, apply now and become part of our success story!

About UsMeuble El-Chark, established in 1944 by the Abdel Hady brothers, is a pioneering artisan enterprise specializing in high-quality wooden furniture manufacturing. Over the decades, the company has grown significantly through the adoption of innovative machinery, advanced technology, and the dedication of its highly skilled team. With over 60 years of expertise in crafting premium chairs, Meuble El-Chark is renowned for its commitment to excellence, long-term vision, and rich legacy. Based in Egypt, the company continues to uphold its tradition of meticulous craftsmanship and forward-thinking strategies.⸻Role Overview We are looking for a driven B2B Sales Representative to grow our client base and manage relationships with businesses such as restaurants, cafés, hotels, and cinemas.<br>You will be responsible for identifying new opportunities, closing deals, and representing the brand in a professional and consultative way.⸻Key Responsibilities• Identify and approach potential B2B clients (restaurants, cafés, hotels, etc.)• Build and maintain strong client relationships• Conduct meetings, showroom visits, and presentations• Understand client needs and recommend suitable furniture solutions• Prepare quotations and follow up to close deals• Collaborate with internal teams (production, design, logistics)• Track sales activity and report on performance⸻Who We’re Looking For• Bachelor’s degree is required• 3–5 years of experience in sales (B2B preferred)• Strong communication and negotiation skills• Comfortable meeting clients and working in the field• Self-motivated and results-driven• Interest in furniture, design, or hospitality is a plus• Fluent in Arabic and English⸻Working Hours Sunday to Thursday8:00 AM – 5:30 PM⸻What We Offer• Competitive base salary + commission structure• Opportunity to grow within a well-established brand• Exposure to major hospitality projects• Supportive and fast-paced work environment⸻How to Apply<br>Apply directly through Linked In using Easy Apply, or send your CV to ceo-assistant@meuble-elchark.com.

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Audit & Assurance | Assistant Manager</h4> <p>During your tenure as an Assistant Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins, for example, by asking other team members and reading the prior year financial statements (including the enhanced audit report) or audit documentation.</li> <li>Understands allocation of responsibilities between the engagement team and experts or specialists, including timescales and how the work of experts and specialists will contribute to the objectives of the audit.</li> <li>Coordinates with management and experts/specialists for the key engagement or project deliverables and due dates. Tracks findings of work performed and follows up the impact of work to be performed by other members of the engagement team.</li> <li>Applies guidance material in relevant guides, practice aids, and tools so that an appropriate level of professional skepticism is reflected in procedures performed, evidence obtained, and conclusions reached.</li> <li>Signs off appropriately on work performed and reviewed. Takes responsibility for meaningful completion of all necessary checklists, procedures, and tailoring and concluding questions prior to signing off. Proactively checks whether others have signed off appropriately and follows up where necessary.</li> <li>Contributes to the development of a comprehensive project plan, using prior year knowledge to help identify audit priorities that can be performed earlier in the audit cycle. Seeks awareness of contingency plans if the entity's management team fails to meet their deadlines.</li> <li>Prepares and reviews documentation by anticipating questions that reviewers may ask, including not just the conclusion but the relevant facts, analysis, reference to authoritative literature, and professional judgments made in reaching it.</li> <li>Encourages the wider team to adopt an attitude of professional skepticism, to have a questioning mindset and to further investigate as and when appropriate. Is able to identify the key questions to be answered.</li> <li>Documents objectivity, independence, and continuance decisions, checking that sufficient enquiries have been made and that all information has been captured.</li> <li>Checks that staff on the engagement have adequate technical knowledge, including industry knowledge, for the areas in which they are working. Provides briefings as required.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>6+ years of experience in auditing, with leading professional services firms or large multinational organizations and systems.</li> <li>Degree in Business, Accounting, or related field.</li> <li>Successful record of engagement management.</li> <li>Fluent in English (reading, speaking, and writing). Arabic is a plus.</li> <li>CPA, CA, CIA, CISA, or equivalent.</li> </ul></p><p></p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>Assistant Engineering Manager</h4> <p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Assistant Engineering Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p> <h4>What you bring</h4> <ul> <li>Requires a working knowledge of division operations.</li> <li>Requires the ability to operate computer equipment and other systems.</li> <li>Requires reading, writing, and oral proficiency in the English language.</li> <li>More than 2 years of experience in the same position.</li> <li>Native Arabic speaker.</li> <li>Basics of engineering.</li> <li>Four years technical trade school, or previous similar work experience.</li> <li>Some background with laundry, kitchen, and electricity.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms and business attire.</li> <li>Complimentary employee meals.</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li> <li>Dental and medical, disability, and life insurance.</li> <li>Retirement pension plan.</li> <li>Employee service awards.</li> <li>Annual employee party, social and sports events.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time job with 40 working hours per week.</p></p><p></p>

<p>About the role Arcsen is a Salesforce implementation partner delivering CRM transformation across retail, automotive, education, airline, and public sector clients in the Middle East. We're hiring a mid-level Business Analyst to join our delivery team and own requirements work end to end across active client engagements from discovery through to UAT and handover. You'll work alongside solution architects, and technical consultants, translating business needs into clear, buildable Salesforce solutions. This is a hands-on delivery role with room to grow into solution design and presales.</p><p>Responsibilities :</p><ul><li>Lead requirements-gathering workshops and discovery sessions with client stakeholders, capturing business processes, pain points, and objectives.</li><li>Produce clear delivery artifacts: BRDs, user stories, process flows (BPMN), data mapping documents, and UAT plans.</li><li>Translate business requirements into functional specifications that solution and technical teams can build against.</li><li>Configure and support Salesforce solutions where needed, and validate that delivered functionality meets requirements.</li><li>Manage UAT cycles coordinating test scripts, tracking defects, and driving sign-off.</li><li>Maintain backlogs and requirement traceability across the project lifecycle.</li><li>Support presales and scoping activities, including effort estimation and proposal input.</li><li>Act as a communication bridge between client stakeholders and the delivery team throughout the engagement.</li></ul><p>5+ years of business analysis experience, or 2+ years working specifically on Salesforce implementations. Solid understanding of CRM concepts and at least one Salesforce cloud (Sales, Service, Marketing, or Data Cloud). Proven ability to write structured requirements documentation BRDs, user stories, acceptance criteria. Experience facilitating workshops and managing client-facing communication with confidence. Familiarity with process modeling (BPMN 2.0 a plus) and Agile delivery. Strong analytical thinking and attention to detail. Excellent written and spoken English; Arabic is an advantage given our regional client base.</p><p>Nice to have</p><ul><li>Salesforce certifications (Administrator, Business Analyst, or cloud-specific consultant certs).</li><li>Experience with MuleSoft, Agentforce, or data migration projects.</li><li>Exposure to one or more of our core industries (automotive, retail, education, airline, public sector).</li><li>Prior experience at a consulting or implementation partner.</li></ul><p>Why Arcsen</p><ul><li>Work on high-impact Salesforce transformations for leading regional brands.</li><li>Structured BA practice with frameworks, mentorship, and a clear progression path.</li><li>Exposure across multiple industries and the full Salesforce platform.</li><li>A collaborative team that invests in capability building.</li><li>Attractive packages and performance compensation.</li><li>Full work comfort, ability to work remotely from any place.</li><li>Health insurance package. We care about your health and well-being.</li><li>Paid-time off and holidays. Giving our professionals the flexibility &amp; responsibility to manage their times.</li></ul><p>Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better. By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of business analysis experience, or 2+ years working specifically on Salesforce implementations. Solid understanding of CRM concepts and at least one Salesforce cloud (Sales, Service, Marketing, or Data Cloud). Proven ability to write structured requirements documentation BRDs, user stories, acceptance criteria. Experience facilitating workshops and managing client-facing communication with confidence. Familiarity with process modeling (BPMN 2.0 a plus) and Agile delivery. Strong analytical thinking and attention to detail. Excellent written and spoken English; Arabic is an advantage given our regional client base.</p><ul><li>Salesforce certifications (Administrator, Business Analyst, or cloud-specific consultant certs).</li><li>Experience with MuleSoft, Agentforce, or data migration projects.</li><li>Exposure to one or more of our core industries (automotive, retail, education, airline, public sector).</li><li>Prior experience at a consulting or implementation partner.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b><br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism.</li><li>Accommodating special requests whenever possible.</li><li>Daily guest interactions and resolving glitches.</li><li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Supporting the other departments during busy periods.</li></ul><br><p><b>Daily Function:</b></p><br><br><p>Daily duties include, but are not limited to:</p><br><br><ul><li>&nbsp;Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li><li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li><li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li><li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li><li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li><li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li><li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li><li>&nbsp;Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li><li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li></ul><br><p><b>What you bring</b></p><br><br><p><b>Required Skills &amp; Knowledge:</b></p><br><br><ul><li>A working knowledge of division operations, typically gained through on-the-job experience.</li><li>Ability to operate computer equipment and other department systems.</li><li>Proficiency in reading, writing, and speaking English and Russian</li></ul><p><b>Experience &amp; Expertise:</b></p><br><br><ul><li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li><li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li></ul><p><b>Guest Interaction &amp; Service:</b></p><br><br><ul><li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li><li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li></ul><p><b>Complaint Handling &amp; Problem Solving:</b></p><br><br><ul><li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li><li>Always maintains a positive attitude, even during challenging or busy periods.</li></ul><p><b>Multi-tasking &amp; Operational Involvement:</b></p><br><br><ul><li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li><li>Actively participates in operations and role models excellent service to both guests and employees.</li></ul><p><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>Full-time position</p><br><br><p>• Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br>• Shifts typically range between 8–10 hours depending on operational needs</p><br><br><p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p><br><br><br><br><br><br><br> </div>

مدير مراجعة خارجية (External Audit Manager) <br>مكان العمل: مصر (العمل من مقر الشركة)<br>نبذة عن الوظيفةنبحث عن مدير مراجعة خارجية ذو خبرة لقيادة وإدارة مهام المراجعة الخارجية والإشراف على فرق العمل، مع ضمان الالتزام بمعايير المراجعة الدولية وتقديم خدمات مهنية عالية الجودة للعملاء. المزايا· راتب تنافسي يحدد حسب الخبرة والكفاءة.· بيئة عمل احترافية.· فرص للتطوير المهني.· العمل مع فريق متخصص في خدمات المراجعة والاستشارات. المهام والمسؤوليات:<br>· قيادة وإدارة مهام المراجعة الخارجية من مرحلة التخطيط وحتى إصدار التقرير النهائي.· الإشراف على فرق المراجعة وتوجيهها وتطوير أدائها.· مراجعة أوراق العمل والقوائم المالية وتقارير المراجعة والتأكد من جودتها.· ضمان الالتزام بالمعايير الدولية للمراجعة (ISA) ومعايير التقارير المالية (IFRS).· إدارة ميزانيات مشاريع المراجعة والجداول الزمنية وتوزيع الموارد بكفاءة.· بناء علاقات مهنية قوية مع العملاء وتقديم حلول واستشارات عملية.· تحديد المخاطر المالية والتشغيلية وتقديم التوصيات المناسبة.· المساهمة في تطوير خدمات المراجعة ودعم نمو أعمال الشركة.· ضمان الالتزام بسياسات الجودة واللوائح التنظيمية. المؤهلات المطلوبة· درجة البكالوريوس في المحاسبة أو المالية أو أي تخصص ذي صلة.· خبرة لا تقل عن 10 سنوات في مجال المراجعة الخارجية، منها 3 سنوات على الأقل في منصب مدير مراجعة أو منصب قيادي مماثل.· يفضل الحصول على إحدى الشهادات المهنية مثل CPA أو ACCA أو SOCPA.· معرفة جيدة بالمعايير الدولية للمراجعة (ISA) ومعايير التقارير المالية الدولية (IFRS).· مهارات قيادية وتواصل قوية، مع القدرة على إدارة فرق العمل.· إجادة استخدام Microsoft Excel وتطبيقات Microsoft Office.· إجادة اللغة الإنجليزية.

مُمثل مبيعات محترف (Sales Representative) - سلسلة معارض جراند للأثاثعن الفرصة: في "جراند للأثاث"، نحن لا نبيع مجرد أثاث، بل نقدم "جودة ذكية" (Intelligent Quality) لعملائنا. مع وجود 5 فروع قائمة واستعدادنا لافتتاح الفرع السادس قريباً، نحن في مرحلة توسع استراتيجي ونبحث عن مُمثلي مبيعات طموحين لينضموا لفريقنا. نحن نؤمن بأن النجاح متبادل؛ لذا نوفر بيئة عمل محفزة ودخلاً يوازي مجهودك وذكاءك في البيع.لماذا تنضم إلينا؟دخل استثنائي: نحن لا نضع سقفاً لطموحك.مرتب ثابت: 7,000 جنيه مصري.نظام عمولات قوي: تصل العمولات إلى 20,000 جنيه شهرياً.متوسط دخل البائع لدينا: يتراوح ما بين 20,000 إلى 30,000 جنيه شهرياً.استقرار مهني: سلسلة معارض متنامية (5 فروع + فرع جديد قيد الافتتاح).دعم كامل: تأمين اجتماعي وتأمين صحي شامل.بيئة محفزة: حوافز دورية ومكافآت مالية للمتميزين.المسؤوليات:تقديم تجربة بيع استشارية لعملاء معارض جراند، وفهم احتياجاتهم لتقديم الحلول الأنسب.تمثيل هوية "جراند للأثاث" من خلال معرفة عميقة بالمنتجات وتقديمها بأسلوب احترافي.المساهمة في تحقيق المستهدفات البيعية للفرع، مع التركيز على بناء علاقات طويلة الأمد مع العملاء.المتطلبات:شخصية طموحة، لبقة، ولديها مهارات تفاوض قوية.خبرة سابقة في المبيعات (يفضل في مجال الأثاث أو التجزئة).القدرة على العمل بروح الفريق والالتزام بمعايير الشركة.عملية التوظيف: نحن نقدر وقتك. ستتضمن العملية مراجعة لسيرتك الذاتية، تليها مقابلة شخصية لنتعرف على أهدافك المهنية، ثم خطوة عملية بسيطة لنرى شغفك في البيع.كيفية التقديم: إذا كنت مستعداً لتكون جزءاً من كيان يتوسع باستمرار ويقدر الأداء العالي، أرسل سيرتك الذاتية

Company Description Alazaizy Group, established in January 2010, began its journey with Alazaizy Supply Company focusing on providing high-quality building materials. It quickly built strong partnerships with leading construction and real estate development companies, becoming a trusted partner in Egypt’s largest real estate projects. Known for its reliable and efficient service, the group has earned a reputation for meeting client needs with speed and professionalism. Alazaizy Group continues to lead in its field, driving success through dedication and excellence.<br>Key Responsibilities:* Identify and develop new business opportunities.* Build and maintain strong relationships with customers.* Promote and sell concrete block molds and machinery maintenance services.* Conduct client visits and follow up on sales opportunities.* Achieve sales targets and contribute to business growth.<br>???? Qualifications:* Previous sales experience is required.* Industrial sales experience is a plus.* Strong communication and negotiation skills.* Self-motivated with a results-driven mindset.* Ability to travel and conduct field visits when needed. ـ???? مطلوب للتعيين | مسئول مبيعات<br><br>???? المهام الوظيفية:* البحث عن فرص بيع جديدة واستقطاب عملاء جدد.* بناء علاقات قوية مع العملاء والحفاظ عليها.* تسويق وبيع اسطمبات الطوب الأسمنتي وخدمات صيانة الماكينات.* إجراء الزيارات الميدانية ومتابعة العملاء بشكل مستمر.* تحقيق الأهداف البيعية والمساهمة في نمو الأعمال.<br>???? المؤهلات المطلوبة:* خبرة سابقة في مجال المبيعات.* يفضل من لديه خبرة في المبيعات الصناعية.* مهارات تواصل وتفاوض ممتازة.* القدرة على تحقيق المستهدفات البيعية.* الاستعداد للزيارات الميدانية والتنقل عند الحاجة.

مُمثل مبيعات محترف (Sales Representative) - سلسلة معارض جراند للأثاثعن الفرصة: في "جراند للأثاث"، نحن لا نبيع مجرد أثاث، بل نقدم "جودة ذكية" (Intelligent Quality) لعملائنا. مع وجود 5 فروع قائمة واستعدادنا لافتتاح الفرع السادس قريباً، نحن في مرحلة توسع استراتيجي ونبحث عن مُمثلي مبيعات طموحين لينضموا لفريقنا. نحن نؤمن بأن النجاح متبادل؛ لذا نوفر بيئة عمل محفزة ودخلاً يوازي مجهودك وذكاءك في البيع.لماذا تنضم إلينا؟دخل استثنائي: نحن لا نضع سقفاً لطموحك.مرتب ثابت: 7,000 جنيه مصري.نظام عمولات قوي: تصل العمولات إلى 20,000 جنيه شهرياً.متوسط دخل البائع لدينا: يتراوح ما بين 20,000 إلى 30,000 جنيه شهرياً.استقرار مهني: سلسلة معارض متنامية (5 فروع + فرع جديد قيد الافتتاح).دعم كامل: تأمين اجتماعي وتأمين صحي شامل.بيئة محفزة: حوافز دورية ومكافآت مالية للمتميزين.المسؤوليات:تقديم تجربة بيع استشارية لعملاء معارض جراند، وفهم احتياجاتهم لتقديم الحلول الأنسب.تمثيل هوية "جراند للأثاث" من خلال معرفة عميقة بالمنتجات وتقديمها بأسلوب احترافي.المساهمة في تحقيق المستهدفات البيعية للفرع، مع التركيز على بناء علاقات طويلة الأمد مع العملاء.المتطلبات:شخصية طموحة، لبقة، ولديها مهارات تفاوض قوية.خبرة سابقة في المبيعات (يفضل في مجال الأثاث أو التجزئة).القدرة على العمل بروح الفريق والالتزام بمعايير الشركة.عملية التوظيف: نحن نقدر وقتك. ستتضمن العملية مراجعة لسيرتك الذاتية، تليها مقابلة شخصية لنتعرف على أهدافك المهنية، ثم خطوة عملية بسيطة لنرى شغفك في البيع.كيفية التقديم: إذا كنت مستعداً لتكون جزءاً من كيان يتوسع باستمرار ويقدر الأداء العالي، أرسل سيرتك الذاتية

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 4 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Job Description Summary: At The Coca-Cola Company, we believe that our people are the key to our success. With a rich history spanning over 136 years, we have cultivated a vibrant, inclusive, and dynamic culture that drives our global leadership in the beverage industry. We are currently seeking a Senior Director, People &amp; Culture to join our team. This role is not just about implementing strategies; it is about shaping the future of our organization. We are looking for a strategic and influential leader who can enhance our employee experience, foster an inclusive and high-performing culture, and drive impactful people strategies that enable business growth across Nigeria and Egypt. If you are excited about making a meaningful impact and transforming the way we work, we would love to hear from you.</p><p>What You'll Do for Us:</p><ul><li>Serve as the strategic People &amp; Culture partner for business leaders and teams across Nigeria and Egypt , driving business performance through talent, culture, capability, and organization effectiveness strategies.</li><li>Partner with senior stakeholders to identify opportunities, solve complex business challenges, and develop innovative people solutions aligned with organizational priorities.</li><li>Lead and influence change management initiatives, ensuring successful adoption while taking into account employee experience, local cultural nuances, and organizational complexity.</li><li>Coach and advise senior leaders on talent, culture, organizational effectiveness, leadership development, team performance, and employee engagement.</li><li>Collaborate closely with the Global Culture &amp; Engagement team, leadership teams, and People &amp; Culture communities to implement listening strategies and translate insights into meaningful actions.</li><li>Partner with the PACS team, Talent &amp; Development team, Bottling Partners, and other key stakeholders to create and sustain an engaging employee experience and communication strategy.</li><li>Lead organizational design, workforce planning, and capability-building initiatives that support business transformation and long-term growth.</li><li>Drive robust succession planning and leadership pipeline development to ensure a strong and diverse talent bench.</li><li>Foster a winning mindset and high-performance culture through strategic talent management, employee engagement, and inclusion initiatives.</li><li>Ensure compliance with local employment legislation, labor relations requirements, and company policies across both markets.</li><li>Stay connected to external trends and leading practices, continuously evolving organizational approaches to culture, engagement, talent, and communications.</li></ul><p>What We Can Do For You:</p><ul><li>Exposure to World-Class Leaders: Opportunity to partner with senior leaders across the Coca-Cola system, expanding your network and exposing you to best-in-class leadership practices, emerging technologies, and innovative ways of working.</li><li>Strategic Impact: Ability to directly influence business outcomes through people, culture, and organizational transformation initiatives across two of Africa's most significant markets.</li><li>Inclusive Workplace: The Coca-Cola Company is committed to fostering an inclusive workplace where diversity of thought, experience, and background is celebrated and valued.</li><li>Community of Belonging: We are an organization that believes our ability to continually grow depends on creating an environment where people feel safe, empowered, and inspired to bring their best selves to work every day.</li><li>Development &amp; Growth: Access to challenging assignments, leadership development opportunities, and meaningful career experiences across a truly global organization.</li></ul><p>Skills: HR Business, Influencing, Organizational Capability, Organizational Effectiveness, People Management, Performance Culture, Performance Management (PM)</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Requirements:</h2><ul><li>Master's degree in Human Resources, Business Administration, Organizational Psychology, or a related field, or equivalent experience.</li><li>10+ years of progressive Human Resources leadership experience within a complex multinational organization.</li><li>Proven experience partnering with senior executives and leadership teams to drive business and people strategies.</li><li>Strong expertise in HR business partnering, executive coaching, organizational effectiveness, talent management, and change leadership.</li><li>Demonstrated success leading transformation, culture, engagement, and capability-building initiatives.</li><li>Experience in talent acquisition, employee and labor relations, communications, and performance management.</li><li>Knowledge of total rewards, succession planning, workforce planning, and organizational capability &amp; development.</li><li>Experience working across multiple markets and navigating complex matrix organizations.</li><li>Strong understanding of employment legislation and labor practices within diverse and dynamic business environments.</li><li>Exceptional stakeholder management, influencing, and communication skills.</li></ul>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing the Human Resources Strategy</strong> </p> <p> Executes and follows-up on engagement survey related activities.</p> <p> Champions and builds the talent management ranks in support of property and region diversity strategy.</p> <p> Translates business priorities into property Human Resources strategies, plans and actions</p> <p> Implements and sustains Human Resources initiatives at the property.</p> <p> Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.</p> <p> Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.</p> <p> Creates value through proactive approaches that will affect performance outcome or control cost.</p> <p> Monitors effective use of myHR by property managers and employees.</p> <p> Leads and participates in succession management and workforce planning.</p> <p> Responsible for Human Resources strategy and execution.</p> <p> Serves as key change manager for initiatives that have high employee impact.</p> <p> Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.</p> <p> Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.</p> <p> </p> <p> <strong>Managing Staffing and Recruitment Process</strong> </p> <p> Analyzes open positions to balance the development of existing talent and business needs.</p> <p> Serves as coach and expert facilitator of the selection and interviewing process.</p> <p> Surfaces opportunities in work processes and staffing optimization.</p> <p> Makes staffing decisions to manage the talent cadre and pipeline at the property.</p> <p> Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</p> <p> Monitors sourcing process and outcomes of staffing process.</p> <p> Ensures managers are competent in assessing and evaluating hourly staff.</p> <p> </p> <p> <strong>Managing Employee Compensation Strategy</strong> </p> <p> Remains current and knowledgeable in the internal and external compensation and work competitive environments.</p> <p> Leads the planning of the hourly employee total compensation strategy.</p> <p> Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</p> <p> Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.</p> <p> Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</p> <p> </p> <p> <strong>Managing Staff Development Activities</strong> </p> <p> Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s).</p> <p> Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</p> <p> Serves as resource to property Human Resources staff on employee relations questions and issues.</p> <p> Continually reinforces positive employee relations concepts.</p> <p> </p> </div> <div> </div> <p><br></p>