Production Worker Jobs
1051 Jobs Found
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team supervision & leadership:</h4>
<ul>
<li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li>
<li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li>
<li>Foster a positive, engaged, and high-performing team environment.</li>
<li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li>
</ul>
<h4>Guest experience & service excellence:</h4>
<ul>
<li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li>
<li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li>
<li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li>
</ul>
<h4>Menu expertise & recommendations:</h4>
<ul>
<li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li>
<li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li>
<li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li>
</ul>
<h4>Operational efficiency:</h4>
<ul>
<li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li>
<li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li>
<li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li>
<li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li>
</ul>
<h4>Reporting & administrative duties:</h4>
<ul>
<li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li>
<li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li>
<li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li>
<li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience/certificates/education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Financial Planning & Analysis (FP&A) function by driving budgeting, forecasting, financial reporting, and performance analysis across the ResiComm business. The role is responsible for delivering accurate financial insights, supporting strategic decision-making, and ensuring effective financial planning processes while collaborating with cross-functional teams and Regional Finance. The position plays a key role in monitoring business performance, ensuring compliance with accounting standards and company policies, enhancing financial reporting, and providing analytical support to optimize commercial and operational performance.</p>
<h4>What you will do</h4>
<li>Support the monthly financial close process by coordinating with Finance teams to ensure accurate financial reporting, balance sheet integrity, and timely account reconciliations.</li>
<li>Prepare monthly management reports, business review packs, and financial analysis to support decision-making and monitor business performance.</li>
<li>Analyze financial performance across key business areas, including sales, leasing, working capital, cash flow, and funding, identifying risks, opportunities, and improvement initiatives.</li>
<li>Support the preparation of annual budgets, rolling forecasts, long-term business plans, and financial models in line with business objectives and timelines.</li>
<li>Develop and monitor project cash flow forecasts, funding requirements, and financial performance to support effective cash management and strategic planning.</li>
<li>Partner with business stakeholders, Local Finance, Shared Services, Regional Finance, and Group Finance to deliver accurate financial reporting and provide commercial insights.</li>
<li>Prepare financial reports, schedules, and business cases to support internal and external reporting requirements and strategic business decisions.</li>
<li>Contribute to finance transformation initiatives, including reporting automation, process improvements, and system enhancements to improve efficiency and reporting accuracy.</li>
<h4>Required skills to be successful</h4>
<li>3+ years of experience in finance, financial planning & analysis (FP&A), accounting, or commercial finance, with at least 1 year of experience within the real estate industry.</li>
<li>Experience in real estate, construction, project management, or mixed-use developments is highly preferred.</li>
<li>Strong understanding of budgeting, forecasting, financial reporting, management reporting, financial analysis, and business performance management.</li>
<li>Solid knowledge of accounting standards (EAS, IAS, IFRS) and financial statement preparation.</li>
<li>Experience preparing financial models, cash flow forecasts, variance analysis, and management reports to support strategic decision-making.</li>
<li>Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate financial insights to both finance and non-finance stakeholders.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP financial systems. Knowledge of SAP and Yardi is highly preferred.</li>
<h4>What equips you for the role</h4>
<li>Bachelor's or postgraduate degree in commerce, accounting, finance, or a related discipline.</li>
<li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or MBA are considered an advantage.</li>
<li>Good understanding of financial planning, accounting systems, reporting automation, and finance process improvement.</li>
<li>Knowledge of Egyptian real estate regulations, accounting practices, and industry guidelines is preferred.</li>
<li>Demonstrated ability to manage multiple priorities, work under pressure, and collaborate effectively across cross-functional teams.</li>
<li>Strong commercial acumen, communication skills, analytical thinking, and a proactive, solution-oriented approach.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Financial Planning & Analysis (FP&A) function by driving budgeting, forecasting, financial reporting, and performance analysis across the ResiComm business. The role is responsible for delivering accurate financial insights, supporting strategic decision-making, and ensuring effective financial planning processes while collaborating with cross-functional teams and Regional Finance. The position plays a key role in monitoring business performance, ensuring compliance with accounting standards and company policies, enhancing financial reporting, and providing analytical support to optimize commercial and operational performance.</p>
<h4>What you will do</h4>
<li>Support the monthly financial close process by coordinating with Finance teams to ensure accurate financial reporting, balance sheet integrity, and timely account reconciliations.</li>
<li>Prepare monthly management reports, business review packs, and financial analysis to support decision-making and monitor business performance.</li>
<li>Analyze financial performance across key business areas, including sales, leasing, working capital, cash flow, and funding, identifying risks, opportunities, and improvement initiatives.</li>
<li>Support the preparation of annual budgets, rolling forecasts, long-term business plans, and financial models in line with business objectives and timelines.</li>
<li>Develop and monitor project cash flow forecasts, funding requirements, and financial performance to support effective cash management and strategic planning.</li>
<li>Partner with business stakeholders, Local Finance, Shared Services, Regional Finance, and Group Finance to deliver accurate financial reporting and provide commercial insights.</li>
<li>Prepare financial reports, schedules, and business cases to support internal and external reporting requirements and strategic business decisions.</li>
<li>Contribute to finance transformation initiatives, including reporting automation, process improvements, and system enhancements to improve efficiency and reporting accuracy.</li>
<h4>Required skills to be successful</h4>
<li>3+ years of experience in Finance, Financial Planning & Analysis (FP&A), Accounting, or Commercial Finance, with at least 1 year of experience within the real estate industry.</li>
<li>Experience in real estate, construction, project management, or mixed-use developments is highly preferred.</li>
<li>Strong understanding of budgeting, forecasting, financial reporting, management reporting, financial analysis, and business performance management.</li>
<li>Solid knowledge of accounting standards (EAS, IAS, IFRS) and financial statement preparation.</li>
<li>Experience preparing financial models, cash flow forecasts, variance analysis, and management reports to support strategic decision-making.</li>
<li>Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate financial insights to both finance and non-finance stakeholders.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP financial systems. Knowledge of SAP and Yardi is highly preferred.</li>
<h4>What equips you for the role</h4>
<li>Bachelor's or postgraduate degree in Commerce, Accounting, Finance, or a related discipline.</li>
<li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or MBA are considered an advantage.</li>
<li>Good understanding of financial planning, accounting systems, reporting automation, and finance process improvement.</li>
<li>Knowledge of Egyptian real estate regulations, accounting practices, and industry guidelines is preferred.</li>
<li>Demonstrated ability to manage multiple priorities, work under pressure, and collaborate effectively across cross-functional teams.</li>
<li>Strong commercial acumen, communication skills, analytical thinking, and a proactive, solution-oriented approach.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for a detail-oriented and collaborative Quality & Hygiene Officer to join our team in Sharm El-Sheikh, Egypt. In this pivotal role, you will be responsible for ensuring the highest standards of food safety, hygiene, and quality management across all operational areas. You will work closely with kitchen and stewarding departments to maintain compliance with international food safety standards while fostering a culture of continuous improvement and accountability. Your analytical mindset, combined with your commitment to excellence, will be instrumental in protecting our guests' health and maintaining our organization's reputation.</p>
<p>Responsibilities include:</p>
<ul>
<li>Develop, implement, and monitor comprehensive Food Safety Management Systems in accordance with international standards and local Egyptian regulations</li>
<li>Conduct routine inspections and audits of all food preparation areas, storage facilities, receiving areas, transportation, and buffet stations to ensure compliance with hygiene protocols</li>
<li>Lead periodic control, monitoring, and validation processes according to established procedures and quality plans</li>
<li>Collect and analyze samples from food, drinking water, surfaces, personnel hands, and raw materials for microbiological and laboratory testing; interpret results and provide recommendations</li>
<li>Perform routine hand hygiene and surface contamination checks using practical swab testing methods</li>
<li>Organize and deliver targeted training programs to kitchen and stewarding staff on food safety protocols, personal hygiene standards, and proper sanitation procedures</li>
<li>Maintain detailed documentation and quality records related to the Food Safety System; ensure all records are organized and readily available for audits</li>
<li>Investigate and report on nonconforming products and food safety incidents; lead corrective actions and monitor their effectiveness</li>
<li>Manage emergency situations, product recalls, and crisis protocols according to established procedures; document and report all outcomes</li>
<li>Coordinate with external auditors during food safety audits conducted by tour operators or regulatory bodies; ensure facility compliance and readiness</li>
<li>Address guest complaints related to food safety with professionalism and empathy; communicate findings transparently to management</li>
<li>Collaborate with facility medical staff to monitor and investigate any guest illnesses potentially related to food service</li>
<li>Ensure alignment between Tour Operations Federation standards and the organization's Food Safety Management System</li>
<li>Support the Quality Manager in preparing reports, statistical data, and performance metrics related to food safety initiatives</li>
<li>Stay current with food safety trends, occupational publications, and regulatory changes; pursue continuous professional development through seminars and training</li>
<li>Promote environmental sustainability by implementing waste reduction, proper chemical handling, energy conservation, and pollution prevention measures</li>
<li>Serve as a liaison between department managers and the Quality Manager to facilitate effective communication and system improvements</li>
<li>Perform additional duties as assigned by management to support organizational goals</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Education & certifications:</strong></p>
<ul>
<li>Bachelor's degree in Veterinary Science, Food Science, Microbiology, or a related field</li>
<li>Formal training or certification in Food Safety Management Systems (HACCP, ISO 22000, or equivalent)</li>
<li>Knowledge of food safety legislation and hygiene regulations applicable in Egypt and internationally</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Minimum 2 years of professional experience in quality assurance, food safety, or hygiene management</li>
<li>Proven experience working within Food Safety Management Systems in a hospitality, food service, or similar environment</li>
<li>Experience conducting microbiological testing and interpreting laboratory results</li>
<li>Demonstrated experience with internal and external audit processes</li>
</ul>
<p><strong>Skills & competencies:</strong></p>
<ul>
<li>Exceptional analytical and problem-solving abilities, particularly in complex or high-pressure situations</li>
<li>Strong communication skills with the ability to explain technical concepts clearly to diverse audiences</li>
<li>Excellent organizational and documentation skills with meticulous attention to detail</li>
<li>Leadership capabilities and ability to mentor and train staff effectively</li>
<li>Proficiency in MS Office applications (Word, Excel, PowerPoint)</li>
<li>Ability to establish open communication channels and collaborate effectively across departments</li>
<li>Strong interpersonal skills and empathetic approach to staff engagement</li>
<li>Decisive decision-making abilities combined with transparency in reporting</li>
<li>Ability to work independently and manage multiple priorities efficiently</li>
</ul>
<p><strong>Language:</strong></p>
<ul>
<li>Fluent English proficiency (written and verbal) to communicate effectively with guests, staff, and international auditors</li>
</ul>
<p><strong>Additional qualifications:</strong></p>
<ul>
<li>Knowledge of local Egyptian food safety regulations and compliance requirements</li>
<li>Familiarity with hospitality industry standards and guest-focused service principles</li>
<li>Ability to work flexible hours, including weekends and holidays as required</li>
<li>Physical capability to conduct inspections and sampling across various facility areas</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><br>Job Description<br><p>This role is accountable for Retailer, eCommerce, and Vendor Onboarding, Engagement, and Compliance Improvement for received data. The role involves working closely with Suppliers, the DA Strategy Team, eData Analysts, and Project Managers to enhance relationships with Providers and RV, aiming to improve Quality and SLAs. This position will manage a group of countries/Retailers.</p><br><p>Key responsibilities include tracking Retailer Data Quality, conducting regular reviews with internal stakeholders and suppliers, and driving specific quality improvement goals for suppliers, including any change management related to data receipt (content format, advance notice).</p><br><p>The role also handles escalations with Retailers on queries and other engagements.</p><br><p><strong><u>BAU</u></strong></p><br><ul><li>Monitor and report KPIs, like Monitor data receipt according to SLAs</li><li>Review KPIs with Data Analysts in BAU operations and drive conversations with suppliers for KPI improvements.</li><li>DQI metrics analysis and engage conversations with supplier for improving data.</li><li>Identify additional data opportunities with existing retailers, inc. Retailer Data quality KPIs, and work with Ops Strategy to materialize these opportunities.</li></ul><p><strong><u>Engagement</u></strong></p><br><ul><li>Establish and maintain close relationships with suppliers, acting as the point of contact between suppliers and Nielsen.</li><li>Support the Operations Strategy Team in driving on-ground supplier conversations, testing data quality checks, and other pre-onboarding activities.</li><li>Coordinate sample data testing with Data Analysts, communicate results to suppliers, and work towards required improvements in data quality.</li><li>Align on data formats and timeliness expectations with suppliers before handing over to Data Analysts for onboarding. Wo</li><li>work with the local Ops team or PM to finalize onboarding plans for suppliers linked to RMS coverage expansion</li><li>Understanding of SAP, transactional data handling, FTP, and MFT setup and maintenance.<br>
Conduct surveys and retailer discussions on System change</li></ul><br>Qualifications<br><p>Strong technical knowledge and business interpretation of data.</p><br><p>Proficient in complex business process modeling and data modeling concepts.</p><br><p>Strong analytical and problem-solving skills.</p><br><p>Strong knowledge of Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).</p><br><p>Technology exposure and tech-savvy.</p><br><p>Ability to understand various data and file formats.</p><br><p>Ability to interpret different data structures and mapping.</p><br><p>General systems understanding from an ETL point of view.</p><br><p>Fluent in English; local market language skills (if required by markets)</p><br><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner & Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner & Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner & Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner & Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 15+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>Support the Financial Planning & Analysis (FP&A) function by driving budgeting, forecasting, financial reporting, and performance analysis across the ResiComm business. The role is responsible for delivering accurate financial insights, supporting strategic decision-making, and ensuring effective financial planning processes while collaborating with cross-functional teams and Regional Finance. The position plays a key role in monitoring business performance, ensuring compliance with accounting standards and company policies, enhancing financial reporting, and providing analytical support to optimize commercial and operational performance.</p><br> <p><b>What you will do:</b></p><br> <ul><li>Support the monthly financial close process by coordinating with Finance teams to ensure accurate financial reporting, balance sheet integrity, and timely account reconciliations.</li><li>Prepare monthly management reports, business review packs, and financial analysis to support decision-making and monitor business performance.</li><li>Analyze financial performance across key business areas, including sales, leasing, working capital, cash flow, and funding, identifying risks, opportunities, and improvement initiatives.</li><li>Support the preparation of annual budgets, rolling forecasts, long-term business plans, and financial models in line with business objectives and timelines.</li><li>Develop and monitor project cash flow forecasts, funding requirements, and financial performance to support effective cash management and strategic planning.</li><li>Partner with business stakeholders, Local Finance, Shared Services, Regional Finance, and Group Finance to deliver accurate financial reporting and provide commercial insights.</li><li>Prepare financial reports, schedules, and business cases to support internal and external reporting requirements and strategic business decisions.</li><li>Contribute to finance transformation initiatives, including reporting automation, process improvements, and system enhancements to improve efficiency and reporting accuracy.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>3+ years of experience in Finance, Financial Planning & Analysis (FP&A), Accounting, or Commercial Finance, with at least 1 year of experience within the real estate industry.</li><li>Experience in real estate, construction, project management, or mixed-use developments is highly preferred.</li><li>Strong understanding of budgeting, forecasting, financial reporting, management reporting, financial analysis, and business performance management.</li><li>Solid knowledge of accounting standards (EAS, IAS, IFRS) and financial statement preparation.</li><li>Experience preparing financial models, cash flow forecasts, variance analysis, and management reports to support strategic decision-making.</li><li>Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate financial insights to both finance and non-finance stakeholders.</li><li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP financial systems. Knowledge of SAP and Yardi is highly preferred.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor's or postgraduate degree in Commerce, Accounting, Finance, or a related discipline.</li><li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or MBA are considered an advantage.</li><li>Good understanding of financial planning, accounting systems, reporting automation, and finance process improvement.</li><li>Knowledge of Egyptian real estate regulations, accounting practices, and industry guidelines is preferred.</li><li>Demonstrated ability to manage multiple priorities, work under pressure, and collaborate effectively across cross-functional teams.</li><li>Strong commercial acumen, communication skills, analytical thinking, and a proactive, solution-oriented approach.</li></ul> <p><b>About Al-Futtaim Group Real Estate</b></p><br> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><br> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Jun 30, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><strong><u>Context</u></strong></span><br><span><strong>In the</strong></span><span><strong>context of new IoT offers development, Orange aims at building and operating a new Mobile core dedicated to IoT. This platform is mainly composed of a mobile 4G/5G core network, an IMS solution and SMSC platform, relying on a cloud-native Kubernetes infrastructure, and will support 4G/5G data, voice, and SMS services.</strong></span></p><br><br><p><span><strong>In that context, we are looking for “a System Technical Architect” acting as an end-to-end solution implementation leader, defining, implementing and maintaining the execution-level architecture.</strong></span></p><br><br><br><p><span><strong><u>Main Responsibilities</u></strong></span></p><br><br><p><span><strong>In collaboration with the Solution architect (in charge of HLD), with ‘Telco cloud infrastructure team’ and telecom & IT engineering teams:</strong></span></p><br><br><ul><li><span><strong>Translate high-level architecture and system requirements into detailed and implementable Low-Level Design (LLD) including: </strong></span><ul><li><span><strong>Overall Kubernetes infrastructure design (as a consumer of the infrastructure: including CNF deployment patterns, namespace and isolation strategies, networking, security and RBAC policy implementation…) </strong></span></li><li><span><strong>Main application-level configurations of telecom components (data core network, IMS, SMSC functions, signalling and roaming function etc…)</strong></span></li><li><span><strong>Flow matrix, networks, IP address plan, security policy for the overall architecture including interworking with external network and systems</strong></span></li></ul></li><li><span><strong>Manage capacity planning according to traffic forecasts</strong></span></li><li><span><strong>Ensure that the system is observable, traceable, and perform low-level design of monitoring / observability, tracing tools with concerned experts</strong></span></li><li><span><strong>Ensure that the architecture is secured by design in strong coordination with security team</strong></span></li><li><span><strong>Manage the delivery of the solution by:</strong></span><ul><li><span><strong>Working closely with infrastructure teams in charge of K8S cluster build and operations</strong></span></li><li><span><strong>Coordinating the “engineering teams” of the project (per sub-system) to ensure that the vertical and horizontal integrations are done and validated step-by-step</strong></span></li><li><span><strong>Managing dependency with external teams</strong></span></li><li><span><strong>Understanding and applying Orange processes for obtaining IP pools, feeding referentials, opening flows across different networks and build complex end-to-end integrations</strong></span></li><li><span><strong>Refining architecture when integration issue at met, in coordination with the system architect and engineering teams</strong></span></li></ul></li><li><span><strong>Structure and maintain documentation and version architecture evolutions</strong></span></li><li><span><strong>Contribute and provide support to “Qualification team” by:</strong></span><ul><li><span><strong>Defining the target call flows for Voice, data, SMS services</strong></span></li><li><span><strong>Contribute to the definition of the testing strategy,</strong></span></li><li><span><strong>Supporting for complex integration issues, troubleshooting, traces analysis</strong></span></li></ul></li></ul><br>About you<p><span><strong><u>Required Skills</u></strong></span></p><br><br><p><span><strong>Technical skills:</strong></span></p><br><br><p><span><strong>Telecom system expertise (mandatory): 4G EPC / 5G Core (5GC), IMS / VoLTE / SMS architectures, signaling protocols (SIP, Diameter, HTTP/2 SBA)</strong></span></p><br><br><p><span><strong>IP/Infra low-level architecture design skills (flow matrix elaboration, IP/MPLS Networking, security architecture, resilient architecture implementation…)</strong></span></p><br><br><p><span><strong>Cloud-native & Kubernetes/dockers skills (consumer level)</strong></span></p><br><br><p><span><strong>Complex integration & troubleshooting skills, security & operability awareness (design for security, observability, easy operation)</strong></span></p><br><br><p><span><strong>DevOps practices awareness</strong></span></p><br><br><br><p><span><strong>Non-technical skills:</strong></span></p><br><br><p><span><strong>Ability to work in a large and complex organization</strong></span></p><br><br><p><span><strong>High skills of communication to interact with several teams, in an international context</strong></span></p><br><br><p><span><strong>High skill of self-organization and low detail handling</strong></span></p><br><br><p><span><strong>Ability to analyze / compare / propose decisions on complex architectural topics</strong></span></p><br><br><p><span><strong>Ability to document and to organize / structure documentation efficiently</strong></span></p><br><br><br><p><span><strong><u>Profile</u></strong></span></p><br><br><ul><li><span><strong>Senior technical architect with 10 years experience</strong></span></li><li><span><strong>significant experience as a technical system architect in a large-scale mobile project</strong></span></li><li><span><strong>Engineering degree or equivalent in telecommunications, computer science, or related fields.</strong></span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<p><h4>Job summary<\/h4>\n<p>The assistant controller manages the day-to-day operation of the accounting office. Primary responsibilities include financial analysis and financial reporting, budgeting\/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<\/p>\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>4-year bachelor's degree in finance and accounting or related major; no work experience required.<\/li>\n<\/ul>\n<h4>Core work activities<\/h4>\n<h4>Assisting in management of accounting team<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Oversees internal, external and regulatory audit processes.<\/li>\n<li>Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees.<\/li>\n<li>Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work\/life balance).<\/li>\n<li>Ensures employees establish and maintain open, collaborative relationships within their team.<\/li>\n<li>Participates in the employee performance appraisal process, providing feedback as needed.<\/li>\n<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Solicits employee feedback.<\/li>\n<\/ul>\n<h4>Managing projects and policies<\/h4>\n<ul>\n<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<\/li>\n<li>Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<\/li>\n<li>Reconciles balance sheet.<\/li>\n<li>Ensures tax rates used for sales\/use tax are current and proper amounts are collected and\/or accrued.<\/li>\n<li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<\/li>\n<li>Ensures account balances are supported by appropriate documentation in accordance with SOPs.<\/li>\n<li>Reviews audit issues and makes corrections as necessary.<\/li>\n<li>Ensures property permits, licenses and if applicable vendor contracts are current.<\/li>\n<li>Leverages centralized accounting processes and shared services.<\/li>\n<\/ul>\n<h4>Demonstrating and applying accounting knowledge<\/h4>\n<ul>\n<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.<\/li>\n<li>Keeps up-to-date technically and applies new knowledge to the job.<\/li>\n<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<\/li>\n<li>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<\/li>\n<li>Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<\/li>\n<\/ul>\n<h4>Providing financial information and guidance to others<\/h4>\n<ul>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<\/li>\n<li>Attends critique meetings to review information with management team.<\/li>\n<li>Advises the director of finance on existing and evolving operating\/financial issues.<\/li>\n<li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<\/li>\n<li>Provides direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n<h4>Maintaining finance and accounting goals<\/h4>\n<ul>\n<li>Submits reports in a timely manner, ensuring delivery deadlines.<\/li>\n<li>Ensures profits and losses are documented accurately.<\/li>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish work.<\/li>\n<li>Monitors all taxes that apply, ensuring that taxes are current, collected and\/or accrued.<\/li>\n<li>Supports a strong accounting and operational control environment to safeguard assets, improve operations and profitability, and manage business risks.<\/li>\n<\/ul>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
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<br><p>Job Title:</p><br><br>Work Permit Manager<br><p>Job Description</p><br><br>Handling inhouse work permit function<span>ob Description</span><span>Work Permit & Immigration Manager</span><p><span><b>Job Title:</b> Work Permit & Immigration Manager<br><b>Department:</b> Payroll<br><b>Reports To:</b> Associate Director, Payroll<br><b>Location:</b> Egypt</span></p><br><br><span>Job Summary</span><p><span>The Work Permit & Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.</span></p><br><br><p><span>The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.</span></p><br><br><p><span>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.</span></p><br><br><span>Key Responsibilities</span><span>Work Permit & Immigration Management</span><ul><li><span>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</span></li><li><span>Ensure timely processing of: </span><ul><li><span>New work permits</span></li><li><span>Renewals</span></li><li><span>Transfers</span></li><li><span>Amendments</span></li><li><span>Cancellations</span></li><li><span>Exit procedures</span></li></ul></li><li><span>Oversee visa applications and residency documentation requirements.</span></li><li><span>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</span></li><li><span>Maintain accurate immigration records and employee files.</span></li></ul><span>Compliance & Regulatory Management</span><ul><li><span>Ensure compliance with all applicable: </span><ul><li><span>Egyptian Labor Laws</span></li><li><span>Immigration Laws</span></li><li><span>Ministry of Manpower regulations</span></li><li><span>General Authority requirements</span></li><li><span>Residency and visa regulations</span></li></ul></li><li><span>Monitor legislative and regulatory changes impacting expatriate employment.</span></li><li><span>Assess compliance risks and recommend mitigation strategies.</span></li><li><span>Develop and maintain internal immigration policies and procedures.</span></li><li><span>Ensure adherence to government requirements related to employment of foreign nationals.</span></li></ul><span>Expatriate Workforce Planning & Localization</span><ul><li><span>Manage expatriate employment quotas and workforce localization requirements.</span></li><li><span>Monitor foreign national headcount against statutory limitations.</span></li><li><span>Advise business leaders on expatriate workforce planning and compliance requirements.</span></li><li><span>Support strategic workforce decisions involving expatriate talent.</span></li><li><span>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.</span></li></ul><span>Government Relations & External Stakeholder Management</span><ul><li><span>Serve as the primary liaison with: </span><ul><li><span>Ministry of Manpower</span></li><li><span>Immigration Authorities</span></li><li><span>Passport and Residency Departments</span></li><li><span>Relevant Government Agencies</span></li></ul></li><li><span>Build and maintain effective working relationships with governmental stakeholders.</span></li><li><span>Manage relationships with external legal advisors and immigration consultants.</span></li><li><span>Coordinate and facilitate submission of all required documentation to governmental entities.</span></li></ul><span>Expatriate Onboarding & Offboarding</span><span>Onboarding</span><ul><li><span>Support expatriate employees and business leaders throughout the work authorization process.</span></li><li><span>Coordinate immigration requirements prior to employee commencement.</span></li><li><span>Ensure all approvals and permits are obtained before employment begins.</span></li><li><span>Provide guidance on relocation and residency requirements.</span></li></ul><span>Offboarding</span><ul><li><span>Manage permit cancellations and residency closures.</span></li><li><span>Ensure compliance with governmental requirements upon expatriate separation.</span></li><li><span>Coordinate final immigration clearances and documentation.</span></li></ul><span>Audit, Inspection & Risk Management</span><ul><li><span>Lead all work permit and immigration audits, inspections, and governmental reviews.</span></li><li><span>Prepare required compliance documentation.</span></li><li><span>Respond to government inquiries and inspection findings.</span></li><li><span>Maintain audit-ready records and documentation.</span></li><li><span>Implement corrective actions resulting from inspections and compliance reviews.</span></li></ul><span>Reporting & Compliance Monitoring</span><ul><li><span>Develop and maintain expatriate compliance dashboards.</span></li><li><span>Track: </span><ul><li><span>Work permit expirations</span></li><li><span>Residency renewals</span></li><li><span>Visa validity</span></li><li><span>Compliance status</span></li><li><span>Quota utilization</span></li><li><span>Government filing deadlines</span></li></ul></li><li><span>Produce periodic reports for leadership.</span></li><li><span>Escalate compliance risks and renewal exceptions.</span></li><li><span>Monitor KPIs and service-level commitments.</span></li></ul><span>Process Improvement & Digital Transformation</span><ul><li><span>Identify opportunities to streamline and automate immigration processes.</span></li><li><span>Implement tracking mechanisms and workflow improvements.</span></li><li><span>Develop standard operating procedures and governance controls.</span></li><li><span>Enhance reporting capabilities and compliance monitoring tools.</span></li><li><span>Support payroll and HR transformation initiatives impacting expatriate administration.</span></li></ul><span>Stakeholder Management & Advisory</span><ul><li><span>Provide expert guidance on immigration implications of: </span><ul><li><span>New hires</span></li><li><span>Internal transfers</span></li><li><span>Promotions</span></li><li><span>Compensation changes</span></li><li><span>International assignments</span></li><li><span>Business restructuring</span></li></ul></li><li><span>Partner with: </span><ul><li><span>Payroll</span></li><li><span>People Solutions</span></li><li><span>Talent Acquisition</span></li><li><span>Legal</span></li><li><span>Finance</span></li><li><span>External Authorities</span></li></ul></li><li><span>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.</span></li></ul><span>Qualifications</span><span>Education</span><p><span><b>Required</b></span></p><br><br><ul><li><span>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.</span></li></ul><p><span><b>optional</b></span></p><br><br><ul><li><span>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.</span></li></ul><span>Experience</span><span>Required</span><ul><li><span>8–10+ years of experience in: </span><ul><li><span>Work Permit Administration</span></li><li><span>Immigration Management</span></li><li><span>Government Relations</span></li><li><span>HR Operations</span></li><li><span>Compliance Management</span></li></ul></li><li><span>Minimum 3 years in a leadership or managerial role.</span></li><li><span>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</span></li><li><span>Proven experience managing expatriate populations in a multinational organization.</span></li><li><span>Experience conducting audits, inspections, and compliance reviews.</span></li><li><span>Strong knowledge of foreign labor regulations and permit requirements in Egypt.</span></li></ul><span>Preferred</span><ul><li><span>Experience in BPO, Shared Services, Technology, or multinational environments.</span></li><li><span>Experience supporting high-volume expatriate populations.</span></li><li><span>Experience with global mobility programs and international assignments.</span></li><li><span>Experience implementing HRIS and compliance tracking systems.</span></li></ul><span>Technical Knowledge</span><span>Advanced Knowledge Of</span><ul><li><span>Egyptian Labor Law</span></li><li><span>Egyptian Immigration Regulations</span></li><li><span>Work Permit Requirements</span></li><li><span>Residency Permit Processes</span></li><li><span>Ministry of Manpower Regulations</span></li><li><span>Expatriate Employment Requirements</span></li><li><span>Government Inspection Procedures</span></li><li><span>Workforce Localization Requirements</span></li><li><span>Visa Administration Processes</span></li><li><span>Foreign Employee Compliance Requirements</span></li></ul><span>Working Knowledge Of</span><ul><li><span>Payroll operations</span></li><li><span>Tax implications affecting expatriates</span></li><li><span>HR lifecycle processes</span></li><li><span>Compensation and benefits administration</span></li><li><span>Employment contracts and labor compliance</span></li></ul><span>Core Competencies</span><span>Leadership Competencies</span><ul><li><span>Strategic Thinking</span></li><li><span>Decision Making</span></li><li><span>Stakeholder Influence</span></li><li><span>Team Leadership</span></li><li><span>Accountability</span></li><li><span>Change Management</span></li><li><span>Results Orientation</span></li></ul><span>Functional Competencies</span><ul><li><span>Immigration Expertise</span></li><li><span>Government Relations</span></li><li><span>Regulatory Compliance</span></li><li><span>Risk Management</span></li><li><span>Policy Interpretation</span></li><li><span>Workforce Planning</span></li><li><span>Audit Management</span></li><li><span>Vendor Management</span></li><li><span>Process Governance</span></li></ul><span>Behavioral Competencies</span><ul><li><span>Integrity and Confidentiality</span></li><li><span>Attention to Detail</span></li><li><span>Problem Solving</span></li><li><span>Customer Focus</span></li><li><span>Relationship Building</span></li><li><span>Adaptability</span></li><li><span>Resilience</span></li><li><span>Professional Judgment</span></li></ul><span>Technical Skills</span><ul><li><span>Advanced Microsoft Excel</span></li><li><span>Workday HRIS (preferred)</span></li><li><span>Immigration Case Management Systems</span></li><li><span>Reporting & Analytics</span></li><li><span>Compliance Tracking Tools</span></li><li><span>Process Documentation</span></li><li><span>Project Management</span></li><li><span>Power BI (preferred)</span></li><li><span>Microsoft PowerPoint</span></li><li><span>Government Portal Administration</span></li></ul><span>Key Performance Indicators (KPIs)</span><ul><li><span>100% timely renewal of work permits and residency permits.</span></li><li><span>Zero fines or penalties resulting from non-compliance.</span></li><li><span>Government filing accuracy rate.</span></li><li><span>Expatriate onboarding cycle time.</span></li><li><span>Immigration case resolution turnaround time.</span></li><li><span>Compliance audit success rate.</span></li><li><span>Accuracy of compliance dashboard and reporting.</span></li><li><span>Permit renewal SLA achievement.</span></li><li><span>Workforce localization compliance achievement.</span></li><li><span>Stakeholder satisfaction scores.</span></li></ul><span>Concentrix Leadership Expectations</span><ul><li><span>Demonstrate Concentrix values through compliance, accountability, and customer focus.</span></li><li><span>Drive excellence in expatriate employee experience and regulatory compliance.</span></li><li><span>Foster strong partnerships with governmental authorities and business leaders.</span></li><li><span>Lead continuous improvement and automation initiatives.</span></li><li><span>Promote a culture of operational excellence, governance, and proactive risk management.</span></li><li><span>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</span></li></ul><br><p>Location:</p><br><br>EGY Cairo - Building F16<br><p>Language Requirements:</p><br><br>English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Director of Learning & Development – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b></p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b></p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p><br><br><br><p><b>The Role of </b><b>Director of Learning & Development</b><b>:</b></p><br><br><p>We are currently seeking a creative talent - Full-time talented Director of Learning & Development for Cairo at Nile Plaza that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team.</p><br><br><p>You would be typically expected to Delivers workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p><br><br><br><p><b>Our Ideal Director of Learning & Development </b><br>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p><br><br><p>In this role, you will <b>create, develop, and design workplace learning and performance improvement programs</b> that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p><br><br><br><p>A university degree—or equivalent professional achievement—is essential,<b> as is a proven track record in senior leadership within learning, organizational development, or adult education. </b>You will bring <b>at least three to five years in a leadership capacity, </b>ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p><br><br><p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p><br><br><br><p><b>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.</li><li>Comprehensive private medical insurance, Dental/disability/life insurance</li></ul><ul><li>Retirement benefits/pension</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b></p><br><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</li><li>https://www.facebook.com/FourSeasonsJobs</li></ul><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. <b><i>We look forward to receiving your application</i>!</b></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<strong>TITLE: </strong> Community Engagement Officer <br> <strong>TEAM/PROGRAMME: </strong>PATWAYS Project <strong>LOCATION: </strong>Upper Egypt Field Office- Minya. <br> <strong>GRADE</strong>: 4 <strong>CONTRACT LENGTH: </strong>Fixed Term contract and the position is subject to donor approval. <br> <p><strong>CHILD SAFEGUARDING:</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>The Community Engagement Officer will be responsible for mobilizing communities, facilitating engagement activities, and supporting advocacy efforts in coordination with local stakeholders.</p><br> <p>This role will play a key role in ensuring effective community participation and ownership of project activities. The role involves working closely with community members, local authorities, and project teams to promote inclusive and sustainable development practices.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>Community Engagement & Advocacy Senior Officer</p><br> <p><strong>Staff reporting to this post: </strong>None.</p><br> <p><strong>Budget Responsibilities:</strong> No</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p><strong>Community Engagement and Mobilization</strong></p><br> <ul> <li>Facilitate community engagement and mobilization activities and ensure active participation in project interventions.</li> <li>Support the planning and implementation of community engagement strategies, like youth led initiatives.</li> <li>Coordinate with local stakeholders to promote awareness and ownership of project goals.</li> <li>Assist in organizing community meetings, workshops, and advocacy events.</li> <li>Collect and document feedback from community members to inform project implementation.</li> <li>Collaborate with the advocacy team to support local-level policy engagement.</li> <li>Work closely with both the Adolescent and Youth Development Officer and Gender Equality Officer, to ensure alignment with youth engagement and gender equality strategies and best practices</li> <li>Monitor and report on community engagement activities and outcomes.</li> <li>Ensure that all activities are implemented in line with SCI’s safeguarding and child protection policies.</li> </ul> <p><strong>Capacity Building and Support linked to SRHR and gender equality.</strong></p><br> <ul> <li>Provide ongoing capacity building and mentorship to field teams, community mobilizers, and youth advocates.</li> <li>Collaborate with technical teams to ensure consistent messaging, alignment with national strategies, and the use of evidence-based approaches in community engagement.</li> <li>Ensure that community engagement tools and guidance are adapted for local contexts and responsive to community feedback.</li> </ul> <p><strong>Monitoring, Evaluation, Accountability, and Learning (MEAL):</strong></p><br> <ul> <li>Contribute to the design of monitoring tools and indicators related to community engagement and advocacy efforts.</li> <li>Track and document community engagement outcomes, success stories, and lessons learned to inform adaptive SRHR and gender programming.</li> <li>Prepare high-quality reports and inputs for different reporting, learning products, and advocacy materials.</li> </ul> <p><strong>Other Duties:</strong></p><br> <p>· Ensure that all activities are implemented in line with SCI’s policies on child safeguarding, gender equality, and safe programming.</p><br> <p>· Represent Save the Children in relevant community-based forums and advocacy platforms.</p><br> <p>· Carry out any other tasks assigned by the Project Manager to support the objectives of the PATHWAY project.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>)</p><br> <p><strong>Accountability:</strong></p><br> <p>· hold him/herself accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· hold the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· Set ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</p><br> <p>· Widely share their personal vision for Save the Children, engage and motivate others.</p><br> <p>· Think a head, think strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· Build and maintain effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>· Value diversity, see it as a source of competitive strength</p><br> <p>· Be approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· Develop and encourage new and innovative solutions</p><br> <p>· Be willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· Be honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Bachelor’s degree in social sciences, development studies, or a related field.</p><br> <p>· Minimum of 2-3 years of experience in community mobilization or engagement roles, aimed at encouraging social and behaviour change.</p><br> <p>· Strong communication and interpersonal skills.</p><br> <p>· Experience working with local communities and stakeholders.</p><br> <p>· Knowledge of participatory approaches and community development principles.</p><br> <p>· Ability to work independently and as part of a team.</p><br> <p>· Commitment to child rights and gender equality.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <ul> <li>Significant experience in training, capacity building, and mentoring.</li> <li>Experience working on gender and/or SRHR programs and interventions.</li> <li>Ability to think strategically to solve problems and accomplish goals.</li> <li>Well-developed communication skills across cultures.</li> <li>Strong interpersonal skills and ability to work as a team player and independently.</li> <li>Excellent written and oral communication skills.</li> <li>Ability to work under pressure and deliver results with tight deadlines.</li> </ul> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
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<p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Area Security Manager Execute operational implementation of strategic planning as directed by the Regional Security Director –(MENA). Physically located in AOR ( Area of responsibility), the role would serve as a Business Unit asset in responding to all emerging security risks and incidents throughout the area of responsibility (Role will be responsible for theprotection of our people and Assets in AOR ( Area of responsibility) Responsibilities. The principal accountability of the Area Security Manager is driving the implementation and execution of security, crisis management, business continuity management strategies, plans and protocols, and best practices across the AOR ( Area of responsibility) businesses. The highlights of these accountabilities include,but are not limited to: In line with the broader security strategy and objectives, implement a security Plan to identify, assess, and mitigate risks to PepsiCo’s associates, facilities, proprietary information, and brand/reputation. Oversee and facilitate the ongoing strengthening of a sustainable, AOR ( Area of responsibility) Crisis Management and Business Continuity Planning and capability in the Area of Responsibility. Through training and audit validate that the AOR ( Area of responsibility) Crisis Management and Business Continuity plans are current and functional. Revise and maintain all security main domains (Physical – Technical – Procedural – Investigational – Executive Protection) within AOR ( Area of responsibility). Maintain strong working relationships with locations leads, and provide consultation to them. Ensure that our engagement with other functions is an added value. Excellent organizational skills to be able to prioritize responsibilities meet deadlines and work in a multi-task environment. Plan and oversee periodic security self-assessments and bi-annual security risk assessments for premises in the area of responsibility in order to identify critical vulnerabilities and assist in closing these risks through cost effective, bestpractice security enhancements. Maintain contacts with security partners at foreign embassies, other multi-national companies, government security agencies, and professional security organizations to benchmark and promote security best practices. In close consultation with the Security Director (MENA), analyze security risks inherent in undertaking new business ventures and offer expertise-based risk mitigation measures. Within AOR ( Area of responsibility) , develop and maintain working relationships with national and local security, emergency response, law enforcement, and regulatory authorities as well as with security managers of other large multinational companies. Ensure compliance with PepsiCo AMESA Security Risk Management System and supporting standards and procedures. Develop and deliver quarterly security awareness and training programs. Advise and assist before, during, and after security incidents, including on-the-spot risk assessments and security advice to business travelers. Implement a consultation plan to strengthen relationships with external 3rd parties. Conduct and coordinate investigations to include counterfeit, extortion, contamination of our products, loss reduction, kidnapping, robberies, Speak Up, fraud, corruption, and security threats against the AOR interests and associates. During strike operations or labor disputes provide training to security guards and employees in strike protocols. Oversee security guard companies to leverage economies of scale and lower costs. Implement and manage an effective KPI management system in accordance with Regional Security, and evaluate the service provided by the 3P Security providers on a monthly basis. Qualifications Ensure the continued professional development of the AOR ( Area of responsibility) security team, including the identification of suitable individuals in longer-term succession planning Qualifications. Ability to work in a dynamic and rapidly expanding business environment A minimum of 10 years of working experience in law enforcement or military mid-management; 3 years ofcorporate security experience in the private sector (preferably industrial sectors) with accountabilities and keymeasures listed above Comprehensive substantive knowledge of best security practices, principles, and objectives Advanced, proven experience in security management Bachelor’s degree (minimum) A working proficiency in written and spoken English. Ability to work among a team of peers. Ability to travel in the country and handle multiple locations. Ability to work in a challenging environment and to be connected 24/7. Excellent organizational skills to be able to prioritize responsibilities meet deadlines and work in a multi-task environment Ability to work on any other Task or Duties that could be assigned or delegated.</p> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Financial Controller is responsible for ensuring financial governance, compliance, and integrity across the Real Estate operations of Cairo Festival City. This includes accountability for fixed assets, internal controls, accounting policies, and the entirety of finance operations. The role requires establishing robust control frameworks and governance standards, ensuring compliance with accounting policies, and maintaining the integrity of financial systems. The position supports decision-making by providing high-quality financial insights and leading financial strategies, collaborating with various stakeholders to drive financial and operational success.</p>
<h4>What you will do</h4>
<p><strong>Accounting policies and judgements</strong><br>
Own, define, and approve accounting policies and procedures in line with IFRS, Al-Futtaim standards, and real estate business requirements.<br>
Act as the main reference on complex accounting judgements and interpretations across CFC.<br>
Lead impact assessments of new and amended accounting standards and ensure consistent implementation across all entities.<br>
Ensure accounting policies are embedded within systems, processes, and finance operations.</p>
<p><strong>Internal control framework, systems & standards</strong><br>
Own and enforce the Al-Futtaim financial control framework across CFC as Head of Internal Controlling.<br>
Ensure compliance with control standards across all CFC business units and legal entities.<br>
Drive continuous improvement of internal controls through process redesign, automation, and system enhancements.<br>
Govern finance systems and SAP-interfaced platforms to ensure data integrity and control robustness.<br>
Sponsor and govern legal entity and SAP entity rationalization initiatives.</p>
<p><strong>Financial close, consolidation & reporting governance</strong><br>
Be fully accountable for the integrity, discipline, and timeliness of monthly, quarterly, and annual financial close.<br>
Establish and enforce balance sheet substantiation standards across all entities.<br>
Oversee intercompany accounting, reconciliation, settlement, and policy compliance.<br>
Lead CFC consolidation and ensure accuracy of divisional and system-driven consolidation processes.<br>
Approve and govern financial master data.</p>
<p><strong>Financial control, governance & compliance</strong><br>
Act as senior owner of financial governance, ensuring compliance with policies, DOA, and regulatory requirements.<br>
Oversee FSSC performance against KPIs and SLAs, ensuring a strong control environment.<br>
Govern onboarding and offboarding of entities into shared services and finance systems.<br>
Review, challenge, and ensure closure of internal and external audit findings, including tax-related matters.<br>
Ensure accuracy, reliability, and completeness of financial records and statutory reporting.</p>
<p><strong>Financial reporting & strategic analysis</strong><br>
Own the integrity and quality of management and statutory financial reporting across CFC.<br>
Provide senior leadership with insightful analysis across key financial cycles (revenue, leasing, working capital, funding, investments).<br>
Translate financial performance into risks, opportunities, and actionable insights.</p>
<p><strong>Fixed assets & capital governance</strong><br>
Own and govern the end-to-end fixed asset lifecycle, including capitalization policies and asset registers.<br>
Lead the capitalization, asset classification, and impairment considerations.<br>
Oversee Capex governance to ensure compliance with budgets, policies, and DOA.<br>
Ensure effective handover of completed projects from Development to Asset Management.<br>
Ensure all development Capex is raised, tracked, and controlled through PMWeb.</p>
<p><strong>Business partnership & stakeholder leadership</strong><br>
Act as the primary finance governance interface for Development, Asset Management, Treasury, Shared Services, Regional and Group Finance, and Auditors.<br>
Provide advice on funding structures, cash flow controls, and financial risk management.<br>
Monitor economic, regulatory, and real estate market developments and advise leadership accordingly.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Deep expertise in IFRS and accounting standards.</li>
<li>Strong leadership and stakeholder management capabilities.</li>
<li>Proficient in financial reporting and analysis.</li>
<li>Effective at problem-solving and decision-making in complex environments.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Post-graduate degree in commerce, accounting, or finance.</li>
<li>Accounting or finance qualification such as CPA, CA, CMA, ACCA, CFA, or CIMA; MBA is preferable.</li>
<li>Minimum of 10 years of finance and accounting experience, with at least 4 years in the real estate sector.</li>
<li>Proficiency in ERP financial software with preferred expertise in SAP and Yardi.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team leadership & management:</h4>
<ul>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
</ul>
<h4>Beverage expertise & innovation:</h4>
<ul>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
</ul>
<h4>Guest service excellence:</h4>
<ul>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
</ul>
<h4>Inventory & stock management:</h4>
<ul>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
</ul>
<h4>Administration & reporting:</h4>
<ul>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
</ul>
<h4>Training & development:</h4>
<ul>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
</ul>
<h4>Special events & promotions:</h4>
<ul>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h4>Leading myself</h4>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h4>Leading others</h4>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h4>Leading the business</h4>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in hospitality management, business administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p>What awaits you...</p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing and Administering Employee Training<br>• Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.<br>• Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.<br>• Promotes and informs employees about all training programs.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Ensures adult learning principles are incorporated into training programs.<br>• Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).<br>Managing Employee Development programs<br>• Provides additional training to participants to increase skills (e.g., HR skills).<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Oversees the Management Development Program.<br>• Coaches managers to enhance own performance and to improve the performance of employees.<br>• Develops specific training to improve service performance.<br>• Works with leadership team to determine development needs of managers.<br>• Designs, develops and delivers a supervisory development program to build effective supervisory skills.<br>• Drives brand values and philosophy in all training and development activities.<br>Developing Training Program Plans<br>• Develops and maintains an annual or quarterly training calendar.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Develops implements and maintains a property orientation program for employees to introduce the company and the culture.<br>• Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.<br>Evaluating Training Program Effectiveness<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Measures transfer of learning from training courses to the operation.<br>• Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>The Leo Customer Support team is hiring a site leader for the new Cairo office locations. The role will manage the local Tier 2 Technical Care Agent (TCA) team to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Our team is actively seeking motivated, talented, and customer obsessed individuals who are eager to build and improve the experience for Leo customers. They will own the customer satisfaction journey from base case customer contacts through complex exceptions and escalation path customer issues.<br>Key job responsibilities<br>Scale the Leo CS site from zero headcount and new site construction to a fully productive network node in 12 months. This site will support global locations and run 24x7, largely supporting EU language contacts in real time across voice and chat channels as well as escalation handling via tickets and case management tools.<br>Own facilities management activities such as construction, associate transportation partnership, and site security by partnering with GREF, Security, and other supporting teams. <br>Help build, lead, and motivate a team of Tier 2 Leo TCAs responsible for delivering exceptional support to Leo B2C, SMB, and Field Service partners while achieving performance targets.<br>Provide ongoing coaching, training, and feedback to team members to enhance their skills and capabilities.<br>Oversee daily operations of the customer service department, including managing inbound inquiries and resolving customer issues.<br>Handle escalated customer inquiries or complaints with professionalism and empathy, seeking resolution to ensure customer satisfaction.<br>Develop and implement strategies to improve efficiency, productivity, and customer satisfaction levels.<br>Analyze customer feedback and data to identify trends, opportunities, and areas for improvement.<br>Conduct regular audits of customer interactions and provide feedback for improvement.<br>Collaborate with other departments, such as Learning and Development, Field Support, and Outsource Partners to ensure alignment and coordination in delivering a seamless customer experience.<br>Maintain accurate records of customer interactions, transactions, and inquiries using the Leo CRM system and trouble ticketing tools.<br>Monitor and analyze key performance indicators (KPIs) to ensure service level agreements (SLAs) are met.<br>Ability to work flexible Full-Time (40+ hours per week) schedule<br>A day in the life<br>As Site Leader, you will hire and develop a group of specialized multi-lingual agents tasked with resolving complex customer issues and escalations including account management, technical support, safety concerns, social media interactions, fraud prevention, installation services, and general customer support. Through collaboration with internal and external stakeholders, you will develop customer-centric solutions. Your team will serve as the primary identifier of emerging issues and trends affecting Leo customer satisfaction, while contributing to process refinements and product improvements that drive continuous improvements.<br>This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.<br>About the team<br>Leo Customer Support is part of the Leo Customer Operations team. Our mission is to plan, develop and execute on strategies to launch and operate Leo services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.<br>- Bachelor's degree<br>- 4+ years of team management experience<br>- Experience using Windows Operating Systems and Microsoft Outlook<br>- Experience communicating to senior management and customers verbally and in writing<br>- Experience in complex problem solving, and working in a tight schedule environment<br>- Experience handling customer escalations<br>- Experience working with changing priorities and schedules<br>- Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)<br>- Experience in Customer Service<br>- Strong leadership and interpersonal skills, with the ability to inspire and motivate team members<br>- Proficiency in using CRM software and other relevant tools to track and manage customer interactions<br>- Results-oriented, have high integrity, and a desire to be part of a world-class, rapidly expanding company<br>- Master's degree<br>- Experience hiring, developing, and managing high-performing technical teams<br>- Experience managing large teams across multiple locations and languages, or experience with current technologies to help handle the workflow in an inbound call/email center<br>- Six Sigma Green Belt, or Six Sigma Black Belt Certification<br>- Enterprise Support experience is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Policy and Partnerships Unit in UNDP Egypt serves as a strategic backbone for the country office, primarily responsible for leading policy work and managing high-level partnerships with government / national institutions, bilateral donors, International Financial Institutions (IFIs), the private sector, foundations, etc. The unit provides evidence-based policy advice to national counterparts, to support informed decision-making for sustainable development. The unit works closely with programmatic teams to explore new partnerships and new modalities of engagement with partners towards resource diversification and mobilization. Furthermore, it acts as a convenor and coordinator for multi-stakeholder collaboration on issues that cut across the programmatic themes, —aligned with the Sustainable Development Goals (SDGs) and Egypt's national development priorities. </p><br> <p>In this context, and as UNDP is increasingly becoming an important partner in SDG financing, including innovative finance solutions, the Country Office is endeavoring to operationalize the Financing for Development (FfD) agenda , within the responsibilities of the Policy and Partnerships team. </p><br> <p>The incumbent will provide analytical and substantive support to the Policy and Partnerships Specialist in convening key stakeholders across the financing ecosystem to align financing with the SDGs. This includes supporting policy dialogues, contributing to evidence-based policy making, and co-designing and piloting innovative financing tools and mechanisms, while engaging stakeholders, collaborating with policymakers, and advancing solutions that enhance the effectiveness and impact of SDG/development financing.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the Policy and Partnerships Specialist, the incumbent will contribute to the technical and strategic development of sustainable financing within the CO’s programme portfolio. This includes supporting the design of innovative, finance-driven interventions informed by socio-economic analysis and aligned with national development priorities and the SDGs. Policy and Financing Officer will provide policy analysis and technical support across priority thematic areas, contributing to the development of policy briefs, analytical reports and knowledge products. The role also includes supporting programme development and implementation, resource mobilization efforts, and identifying and strengthening partnerships. The incumbent will facilitate thematic and development finance policy dialogues, engage with government counterparts, development partners, and other stakeholders, and support knowledge exchange on thematic priorities and sustainable finance issues relevant to Egypt’s development agenda. Additionally, the Policy and Financing Officer will undertake research and data analysis to inform evidence-based policies across thematic areas, support SDG financing initiatives, and contribute to the organization of high-level events and technical discussion to advance CO priorities. </p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The following key responsibilities outline the role in detail:</p><br> <p><strong>1.Provide strategic input for the design and implementation of the office’s research and policy advocacy programmes/ projects focusing on the achievement of the following results:</strong></p><br> <ul> <li>Provide policy analysis and technical support on priority thematic areas, contributing to the development of policy briefs, analytical reports, and strategic inputs aligned with national development priorities and the SDGs. </li> <li>Undertake research and data analysis to inform evidence-based decision-making, including the compilation, analysis, and interpretation of socio-economic and policy data. </li> <li>Support the preparation of high-quality knowledge products, including talking points, briefing notes, concept notes, and reports for senior management and external stakeholders. </li> <li>Support the organization of policy dialogues, workshops, and high-level events, including coordination of logistics and substantive inputs.</li> <li>Lead the drafting of Terms of Reference related to project implementation, and monitor contracts and implementation of activities as needed. </li> <li>Provide inputs and strategic recommendations for the development of relevant programme/project proposals in line with UNDP’s Country Programme and for scaling up of the SDG finance portfolio, when appropriate in close collaboration with UNDP and other UN agencies regional and corporate networks of experts.</li> <li>In close consultation with the relevant stakeholders, identify areas for support and intervention within the area of sustainable financing to maintain UNDP’s relevance within the context of the country’s evolving development situation.</li> <li>Provide policy advice and technical support to the design and implementation of SDG finance policy projects of the portfolio through consultation with the Government, development partners, UN agencies, financial institutions, NGOs/CSOs and other partners.</li> <li>Contribute to gender-mainstreaming in research and analysis, as well as in the formulation of policies, programme interventions, procedures, guidelines, and tools of the SPP team.</li> </ul> <p><strong>2.Ensure provision of <u>high-quality policy advisory services</u> to the Governments, financial sector and relevant stakeholders, facilitation of knowledge management and capacity building, and promotion of effective cross-project and cross-unit knowledge exchange, with a focus on achieving the following results:</strong></p><br> <ul> <li>Contribute to the development of integrated policy solutions, linking governance, financing, and sectoral interventions, and supporting the application of tools such as SDG acceleration and financing frameworks. </li> <li>Facilitate coordination with national counterparts and partners, including government entities, development partners, and UN agencies, to support policy dialogue and joint initiatives. </li> <li>Conduct research and analysis on policy-relevant issues related to SDG financing and other related topics and identify strategic entry points and partnerships to address national priorities. Identify and synthesize best practices and lessons learned on key thematic issues, and promote knowledge sharing across portfolios and programme teams, within and outside the country office and other relevant stakeholders.</li> <li>Support knowledge management and policy advocacy, ensuring availability of data, analysis, results, and communication material to showcase progress, achievements and impact of UNDP’s work in development finance, including contributing to UNDP global policy networks and communities of practice.</li> <li>Prepare briefs, talking points, and analytical documents as required.</li> </ul> <p><strong>3.Ensure development of <u>strategic partnerships and support resource mobilization </u>efforts with a focus on the achievement of the following results:</strong></p><br> <ul> <li>Manage partnership development and support resource mobilization efforts, including the preparation of project proposals and knowledge products, and participation in relevant country and regional-focused meetings, in line with the country office’s partnership and resource mobilization strategy.</li> <li>Ensure and facilitate access to thought leaders and technical expertise to support the design and implementation of innovative approaches to development financing. </li> <li>Build, nurture and maintain strategic partnerships and networks of knowledge and implementation partners on SDG financing, and support the implementation of regional partnership strategies with UN and external partner institutions, including governments, IFIs, private sector, academia, NGOs, and CSOs.</li> <li>Participate in relevant external meetings, including partnership building, resource mobilization, and advocacy activities with UN partners, and external stakeholders.</li> </ul> <p><strong>4.Support the <u>management of projects/programmes under the policy portfolio,</u> including ensuring effective quality assurance and oversight, and application of Results Based Management (RBM) across the portfolio</strong></p><br> <ul> <li>Monitor implementation of policy projects, and liaise with relevant UN agencies, key stakeholders, and implementing partners to track project progress, support problem-solving, and implement corrective measures.</li> <li>Ensure effective application of RBM tools and project/programme monitoring and evaluation procedures and guidelines to support achievement of outcome level results.</li> <li>Where relevant, support the effective management, monitoring and reporting of country office programmes and projects.</li> <li>Where relevant, in collaboration with the programme units and project management units, develop project annual workplans, including detailed plans for procurement and recruitment of goods and services.</li> <li>Support the preparation of high quality project and donor reports, ensuring alignment with reporting standards.</li> </ul> <p><strong>5.Other responsibility</strong></p><br> <ul> <li>Support the Head of Policy and Partnerships team in overseeing and managing research projects in other thematic areas, including human development, green transition, etc.</li> <li>Contribute to other office-wide initiatives and perform additional tasks as required to support UNDP’s overall mandate.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Policy and Partnerships Specialist under the overall guidance of the RR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core </strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><i><strong>Cross-Functional & Technical competencies :</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction & Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business Development </strong></i> Knowledge Generation <p>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. </p><br> <p>Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations</p><br> <br> <i><strong>Business Management</strong></i> Project Management Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Partnerships </strong></i> SDG Finance Public Finance for the SDGs. <br> <i><strong>2030 Agenda: Partnerships </strong></i> SDG Finance Unlocking Private Capital and Aligning Business Operations for the SDGs. <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Economics, Political/Social Science, International Law, Social Affairs, International Relations or related fields, is required. Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Sustainable Development Finance and private sector partnerships.</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Strong experience with bilateral or multilateral organizations in Sustainable Development and SDG Finance.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based ERP management systems, and advanced knowledge of spreadsheet and database packages.</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience with Quantum ERP system is desirable.</li> <li>Prior engagement with UNDP Sustainable Finance Hub offers, tools, or initiatives is an asset.</li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required. </li> <li>Knowledge of an additional UN language is desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the cardiovascular brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Manager, Cardiovascular Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.<br><p><b>Job Description</b></p><br><br><p><b><span>Key Responsibilities: </span></b></p><br><br><ul><li><span>Accountable for building institutional advocacy around formulary adoption of cardiovascular brands to drive appropriate utilization of approved products, while enabling demand by developing, coordinating, and implementing a strategic business plan for identified top Priority Accounts and Affiliated Healthcare Systems.</span></li><li><span>Build relationships with administrative decision makers, clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and other workflow enablement and conduct periodic needs assessments with key customers to tailor and communicate insights and activities, engaging with partners to implement new strategies and tactics.</span></li><li><span>Identifies and enables injection locations suitable to account archetype and pathway, working with administrative stakeholders and cross-functional teams to integrate workflow and EMR.</span></li><li><span>Possesses basic knowledge of inpatient vs. outpatient billable reimbursement to ensure the strategic account plan is appropriate and understands market and customer economics and access models, including payment programs and industry trends. Maintains general awareness of Novartis price offerings and ensures account administrators are informed about available offerings.</span></li><li><span>Collaborate with local partners to create and maintain targeted institutional-specific business plans reflecting an understanding of local market forces influencing product sales.</span></li><li><span>Demonstrates expertise in disease state, marketplace, competitors, industry, and cross-functional activities to anticipate and address business opportunities and challenges.</span></li><li><span>Provides product and disease state presentations to physicians and their staff, building key business relationships within accounts while leading cross-functional teams to create, implement, and update business plans to achieve product goals.</span></li><li><span>Supports cross-functional team members in identifying key business opportunities and diagnosing critical business and implementation issues within assigned Priority Accounts and Affiliated Healthcare Systems.</span></li></ul><br><p><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.</li><li>5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, and has 2+ years’ experience in specialty buy-and-bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.</li><li>2+ years’ experience managing complex accounts, including major academic centers and hospitals, with extensive account management expertise.</li><li>Must possess an extensive understanding of the cardiovascular community and demonstrate a strong track record of expertise in therapeutic area and product knowledge.</li><li>Extensive business experience, with proven capability to collaborate and work across different functions in a matrix environment to develop strategic account plans that align with customer and organization objectives.</li><li>Exhibited extensive customer and cross-functional expertise, combined with an understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience calling on assigned cardiovascular accounts.</li><li>Two different types of cross-functional roles/experience (Marketing, Medical, Market Access and Reimbursement and/or Sales Leadership).</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between $145,600 and $270,400 per year.</p><br><br><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. </p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$145,600.00 - $270,400.00<br><p><b>Skills Desired</b></p><br><br>Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions<br> </div>