Planning and Development Specialist Jobs in Egypt
3327 Jobs Found
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<li><span>Oversee the execution, performance tracking, and reporting of marketing campaigns to ensure smooth and efficient daily operations</span></li>
<li><span>Design and implement iterative testing strategies across all marketing channels to optimize performance and drive data-informed decision-making</span></li>
<li><span>Measure the incrementality of the different channels and campaigns to achieve maximum efficiency</span></li>
<li><span>Identify emerging marketing platforms and develop integrated campaigns across diverse channels</span></li>
<li><span>Oversee Graphic designing, Video editing, blog content creation, photography, and other marketing materials to attract customers</span></li>
<li><span>Manage and expand the brand's presence on social media and other digital platforms to increase reach and engagement</span></li>
<li><span>Maintain and optimize current marketing efforts while successfully planning and launching new initiatives in line with business goals</span></li>
<li><span>Experience generating leads and overseeing the creation of marketing materials (blogs, photos, etc.), to support sales and engagement goals</span></li>
<li><span>Create content for campaigns through designs, videos and captions tailored to different platforms and audiences</span></li>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<p>Scope of Work:</p><p>Develop and implement marketing strategies to promote freight forwarding and logistics services.</p><p>Create and manage marketing campaigns across digital platforms and industry channels.</p><p>Increase brand awareness and generate qualified leads for sales teams.</p><p>Conduct market research to identify new business opportunities and industry trends.</p><p>Manage company social media presence and create engaging content.</p><p>Prepare marketing materials, company profiles, presentations, and promotional content.</p><p>Support sales activities by providing market insights and customer-focused campaigns.</p><p>Build relationships with potential clients and industry partners.</p><p>Coordinate with internal teams to highlight company services and success stories.</p><p>Track and analyze marketing performance and prepare reports.</p><p>Attend logistics events, exhibitions, and networking activities to enhance company visibility.</p><p><br></p><p><b>Compensation & Benefits</b></p><ul><li>Performance Bonus:</li><li>Eligible for yearly performance bonus based on KPI evaluation</li><li>Bonus is determined by achievement of individual and company performance targets</li><li>Includes evaluation of efficiency, accuracy, teamwork, and operational results</li><li><b>Social Insurance</b></li><li><b>Medical Insurance</b></li></ul><p><b>Working Conditions</b></p><ul><li><b>Working Hours:</b> [ Eight Working Hours] From 9 : 5 </li><li><b>Employment Type:</b> Full-time</li><li><b>Contract Type:</b> Open-ended</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Experience in marketing, preferably within logistics, freight forwarding, shipping, or supply chain industries.</p><p>Strong understanding of B2B marketing and lead generation.</p><p>Excellent communication and content creation skills.</p><p>Ability to understand customer needs and translate them into marketing strategies.</p><p>Good knowledge of digital marketing tools and social media platforms.</p><p>Strong English communication skills.</p><p>Creative mindset with analytical and organizational abilities.</p></div>
<p><meta content="text/html; charset=us-ascii" http-equiv="Content-Type"></p><div ><h2><strong>Key Responsibilities\:</strong></h2><h3><strong>Administrative Support\:</strong></h3><ul><li>Provide general <strong>administrative support</strong> to project/site management.</li><li>Maintain and organize <strong>files, records, and documentation</strong> in an accurate and systematic manner.</li><li>Handle daily office operations and administrative tasks.</li></ul><hr><h3><strong>Coordination & Communication\:</strong></h3><ul><li>Coordinate with <strong>internal departments</strong> (HR, Finance, Procurement, etc.) to support site requirements.</li><li>Act as a liaison between <strong>site team and head office</strong>.</li><li>Facilitate smooth communication within the project team.</li></ul><hr><h3><strong>Reporting & Documentation\:</strong></h3><ul><li>Prepare and maintain <strong>reports, logs, and records</strong> as required.</li><li>Ensure all administrative documents are updated and properly archived.</li></ul><hr><h3><strong>Support to Site Operations\:</strong></h3><ul><li>Assist in managing <strong>site logistics and office supplies</strong>.</li><li>Support onboarding processes for site staff when required.</li><li>Ensure compliance with company policies and site procedures.</li></ul></div>
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<b>Job Description</b><br><b> You are about to apply for a job at a certified Top Employer in 2026! </b><br> <br><b> Ready to be part of one of the market leaders in Egypt? Apply now! </b><br> <br><b> Raya Auto; one of Raya's subsidiaries is hiring a Senior Specialist (Treasury) </b><br> <br><b> What will you do? </b><br> <ul> <li> Oversee daily cash management activities and liquidity forecasting to ensure sufficient funding for operational and business requirements </li> <li> Monitor and optimize working capital components, including inventory, receivables, and payables, to improve cash flow efficiency. </li> <li> Manage banking relationships and credit facilities to secure effective financial support and maintain strong partnerships with financial institutions </li> <li> Monitor foreign exchange exposure and multi-currency operations to minimize financial risks and support international transactions </li> <li> Develop and maintain treasury policies, procedures, and internal controls to ensure compliance and strengthen financial governance </li> <li> Prepare cash flow forecasts, treasury reports, and financial analyses to support management decision-making and financial planning </li> <li> Manage capital expenditure budgets and financing activities to ensure proper allocation of financial resources and business continuity </li> <li> Ensure compliance with financial regulations, internal policies, and audit requirements to minimize operational and financial risks </li> <li> Collaborate with Finance, Operations, and Supply Chain teams to align treasury activities with business objectives and operational needs </li> <li> Identify and implement treasury process improvements to enhance efficiency, accuracy, and cash utilization </li> </ul> <br><b> What will you need? </b><br>• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.<br>• 3-5 years of experience in treasury, cash management, or corporate finance.<br>• Previous experience within manufacturing or advanced manufacturing industries is preferred.<br>• Strong knowledge of liquidity management and working capital optimization.<br>• Experience handling multi-currency transactions and foreign exchange exposure.<br>• Advanced proficiency in Microsoft Excel and treasury management systems.<br>• Strong analytical, problem-solving, and communication skills<br>• Ability to work effectively in a fast-paced environment and manage multiple priorities. <br><b> What is unique about Raya? </b><br>• Are you an eager learner? Raya believes in its employees, so we aim to continuously provide <b> learning & development plans </b> for all of our employees to ensure their personal and career development.<br>• Are you looking for <b> career progression </b> ? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.<br>• Are you looking for a <b> rewarding environment </b> ? Raya's top achievers are awarded annually with an international 5 days trip.<br>• Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing <b> CSR </b> programs and initiatives. <br> <br> Are you a foodie? <b> Exclusive discounts </b> for Raya employees at Raya's Restaurants. <br><b>Skills Description</b><br>• Result Orientation<br>• Operational Awareness<br>• Building Networks<br>• Coaching & Mentoring<br>• Customer Centricity <br><b>Job Details</b><br>Job Title<br> <br>Senior Specialist (Treasury)<br>Job Country<br> <br>Egypt<br>Job City<br> <br>6th of October<br>Job Role<br> <br>Accounting/Banking/Finance<br>Employment Status<br> <br>Full time<br><b>Preferred Candidate</b><br>Career Level<br> <br>Mid Career<br>Residence Location<br> <br>6th of October, Egypt<br>Candidate Nationality<br> <br>Egypt<br><b>Raya Holding for Financial Investments</b><br> <br> Investment, Securities & Funds Egypt 500 employees or more +123.1.234.567 https://rayacorp.com/ <br>Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric. <br><b>Similar Jobs</b><br>See All<br> </div>
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<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div>
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<p><b>Job Description Summary</b></p><br><br>#LI-Onsite<br>Location: Amiria, Egypt<br>Relocation Support: This role is based in Amiria, Egypt. Novartis is unable to offer relocation support: please only apply if accessible.<br>The Process Specialist provides front line technical and scientific expert support for all process-specific issues to ensure execution of processes on-time (business continuity), in compliance to cGMPs, SOPs and applicable guidelines and functional standards (e.g. HSE, NOSSCE) and to allow continuously improving in quality and productivity efficiency.<br><p><b>Job Description</b></p><br><br><p><b>Major accountabilities: </b></p><br><br><ul><li><p>Execute process validation.</p><br><br></li><li><p>Troubleshoot and improve process (product).</p><br><br></li><li><p>Participate in root cause analysis in case of deviations, problem solving as well as process improvement.</p><br><br></li><li><p>Coach personnel through the Lean manufacturing.</p><br><br></li><li><p>Support improvement for line efficiencies.</p><br><br></li><li><p>Participate in product transfers and new introductions.</p><br><br></li><li><p>Review and approve the manufacturing documents (e.g. filled batch record, deviation reports, logbooks etc...) within a process unit to ensure continuous operational running.</p><br><br></li><li><p>Encourage, evaluate, assist and implement the continuous improvement ideas to achieve productivity improvement within the process unit.</p><br><br></li><li><p>Responsible for day-to-day implementation of cGMP, HSE, DI & Novartis guidelines within the operational units.</p><br><br></li><li><p>Handling process complaints and deviations to ensure timely and accurate investigation and feedback.</p><br><br></li></ul><br><p><b>Essential requirements:</b></p><br><br><ul><li><p>Scientific degree.</p><br><br></li><li><p>Previous experience in a manufacturing pharmaceutical environment.</p><br><br></li><li><p>Analytical and quality oriented mindset.</p><br><br></li><li><p>Fluent in English.</p><br><br></li></ul><br><p><b>Commitment to Diversity & Inclusion</b></p><br><br><p>Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</p><br><br><br><br><p><b>Skills Desired</b></p><br><br>Data Analytics<br> </div>
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<p><b><b><span>About TaskUs:</span> </b></b><span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. </span></p><br><p><span>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</span></p><br><p><span>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</span></p><br><p><b><span><b>What We Offer:</b></span></b><span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</span></p><br><p>Payroll Specialist is in charge of processing payroll from start to finish in compliance with local regulation per the assigned site (s) as well as assisting in projects related to Payroll as needed.</p><br><p><b>As a Payroll Specialist, you will:</b></p><br><ul><li><p>Processing semi-monthly payroll for Egypt.</p><br></li><li><p>Address and resolve employee, management and government agency inquiries</p><br></li><li><p>Generate and send reports</p><br></li><li><p>Assist with internal and external audit requirements</p><br></li><li><p>Reconcile payroll data</p><br></li><li><p>Conduct payroll talks and focus group discussions</p><br></li><li><p>Maintain payroll system updated</p><br></li></ul><p><b>Do you have what it takes to become a Payroll Specialist?</b></p><br><p><b>The Payroll Specialist position covers the following responsibilities, but not limited to:</b></p><br><ul><li><p>Generate and send reports to Operations for exceptions and items to be corrected for payroll transmission.</p><br></li><li><p>Review and process payroll discrepancies and complete entries in the payroll system accordingly.</p><br></li><li><p>Coordinate with agencies for tax and social insurance reporting and payments.</p><br></li><li><p>Coordinate issue resolution with payroll vendor regarding payroll processing, changes and or inquiries.</p><br></li><li><p>Maintain payroll records current with relevant pay period data for auditing and reference purposes in compliance with local regulation requirements for record retention and handling of private and sensitive data.</p><br></li><li><p>Participate in gathering Payroll information for the different businesses.</p><br></li><li><p>Collect and Validate payroll data in Payroll Register matches information submitted to the vendor or what was entered in the payroll system as applicable.</p><br></li><li><p>Complete multiple validation reports to ensure Gross to Net is calculated properly for each payroll run.</p><br></li><li><p>Process termination cases</p><br></li><li><p>Ensure timely payments of statutory dues social insurance, Martyrs and Tax</p><br></li><li><p>Process off cycle payments.</p><br></li><li><p>Participate in payroll orientation for new hires.</p><br></li><li><p>Process year end and annual tax reconciliation and preparation of employee and employer tax returns.</p><br></li><li><p>Identify root cause and assist in proposing solutions to payroll impacting issues.</p><br></li><li><p>Reconcile and verify timely and accurate payroll tax and contribution payments are done.</p><br></li><li><p>Communicate and contribute to providing data to key business owners such as Human Resources, Finance, Operations and other approved contacts.</p><br></li><li><p>Reconciling payroll registers vs bank account transactions and accounting entries.</p><br></li></ul><p><b>Other Related Duties</b></p><br><ul><li><p>Participate in projects as needed.</p><br></li></ul><p><b>Minimum Education and Experience:</b></p><br><ul><li><p>High school diploma required</p><br></li><li><p>Bachelor’s Degree with emphasis on business or accounting preferred</p><br></li><li><p>Experience with computerized payroll processing</p><br></li><li><p>Experience with ORACLE/WD systems a plus</p><br></li><li><p>Microsoft Excel and Word</p><br></li><li><p>Must be detailed oriented</p><br></li><li><p>Able to meet deadlines</p><br></li><li><p>International Payroll processing experience preferred</p><br></li><li><p>Multi-state payroll processing</p><br></li></ul><p><b>Knowledge, Skills and Abilities:</b></p><br><ul><li><p>Outstanding customer service</p><br></li><li><p>Excellent written and verbal communication. Ability to communicate with all levels across the various departments.</p><br></li><li><p>Able to work in fast paced and high volume process environment</p><br></li><li><p>Diligent in following through to guarantee full completion of task or issue.</p><br></li><li><p>Should be able to work independently to ensure day to day functions and projects are completed and should be able to work as a team for collaboration, projects or achievement of team and company goals.</p><br></li><li><p>Use all resources available to resolve issues and escalate as needed to the manager.</p><br></li><li><p>Be able to respond assertively regarding payroll matters.</p><br></li><li><p>Must have a good sense of urgency</p><br></li></ul><p><b>Physical Demands and Working conditions</b></p><br><ul><li><p>Able to sit for long periods.</p><br></li><li><p>Activities may also involve walking, standing, speaking and listening to.</p><br></li><li><p>Hand / eye coordination.</p><br></li><li><p>Repetitive clerical tasks</p><br></li></ul><p><b>Environment Conditions</b></p><br><ul><li><p>Climate controlled environment</p><br></li><li><p>Mild noise</p><br></li><li><p>Computer, desk and typical office equipment</p><br></li></ul><p><b>Reports to:</b> Payroll Manager</p><br><p><b><span><b>How We Partner To Protect You: </b></span></b><span>TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.</span></p><br><p><br><b><b><span>DEI:</span></b></b> <span>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to </span><i>opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.</i></p><br><p><span>We invite you to explore all TaskUs career opportunities and apply through the provided URL</span><b><u><span>https://www.taskus.com/careers/</span></u><span>.</span></b></p><br> </div>
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<p><b><b><span>About TaskUs:</span> </b></b><span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. </span></p><br><p><span>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</span></p><br><p><span>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</span></p><br><p><b><span><b>What We Offer:</b></span></b><span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</span></p><br><b>Responsibilities</b><br><br><ul><li><p><b>Manage all processes, operations and schedules of the vendor.</b></p><br></li><li><p><b>Develop and implement policies, procedures, and standards for fleet operations to ensure compliance with all relevant laws and regulations.</b></p><br></li><li><p><b>Develop and manage the fleet costs including costs of security uses, or other relevant costs etc.</b></p><br></li><li><p><b>Monitor and analyze costs associated with the fleet, including fuel consumption, maintenance,and identify opportunities for cost savings.</b></p><br></li><li><p><b>Ensuring that all vehicles are in good working order and meet safety and environmental standards.</b></p><br></li><li><p><b>Oversee the drivers, ensuring that they have the necessary training and are aware of company policies and procedures, and adhere to safe driving practices.</b></p><br></li><li><p><b>Monitor vehicle usage and performance to optimize the use of resources and identify areas for improvement in cost and efficiency.</b></p><br></li><li><p><b>Ensure compliance with all applicable insurance and legal requirements, such as vehicle registration, inspection, and insurance, and keep track of their associated costs.</b></p><br></li><li><p><b>Develop and maintain accurate records of fleet operations, including vehicle history, maintenance, repairs, and associated costs.</b></p><br></li><li><p><b>Collaborate with other departments, such as Operations, Procurement, Finance and others to ensure that the fleet meets the needs of the business while staying within budget and cost targets.</b></p><br></li><li><p><b>Track Vehicles using functional systems (e.g. Transport software)</b></p><br></li><li><p><b>Coordinate with Team and Vendor to ensure proper distribution of routes.</b></p><br></li><li><p><b>Share regular updates to Egypt management on transport status and incident management.</b></p><br></li><li><p><b>Ensure necessary steps are taken for prevention of accidents.</b></p><br></li><li><p><b>Research and suggest cost-effective transit methods.</b></p><br></li><li><p><b>Conduct regular safety audits on vehicles & equipment.</b></p><br></li><li><p><b>Organize training sessions for employees (e.g. proper use of machines, apps and handling of compliance related issues).</b></p><br></li><li><p><b>Stay up-to-date with safety regulations and local law and compliances.</b></p><br></li></ul><b>Requirements and skills</b><ul><li><p><b>Minimum 3-5 years of experience working in the fleet management field or a related industry, with a focus on fleet operations in regards to employees transportation services.</b></p><br></li><li><p><b>Strong analytical and problem-solving skills, with a focus on cost control</b></p><br></li><li><p><b>Proficient in the use of fleet management software and other relevant technology</b></p><br></li><li><p><b>Good communication and interpersonal skills</b></p><br></li><li><p><b>Ability to work collaboratively with other departments.</b></p><br></li><li><p><b>Strong organizational and time-management skills</b></p><br></li></ul><p><b>Bachelor's degree in any stream or related field</b></p><br><ul><li><b>Mandatory B2 English level</b></li></ul><br><br><br><br><br><br><br><br><br><p><b><span><b>How We Partner To Protect You: </b></span></b><span>TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.</span></p><br><p><br><b><b><span>DEI:</span></b></b> <span>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to </span><i>opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.</i></p><br><p><span>We invite you to explore all TaskUs career opportunities and apply through the provided URL</span><b><u><span>https://www.taskus.com/careers/</span></u><span>.</span></b></p><br> </div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="102.46%"><tbody><tr ><td width="100%"><p class="MsoListParagraphCxSpFirst" ><span ><span >1-</span><span > </span></span><span ><span >Inventory Control</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Manage stock levels and ensure materials are available for project needs.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Perform periodic stock audits and address any discrepancies.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >2-</span><span > </span></span><span ><span >Order Processing</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Process orders efficiently and track them to ensure timely delivery.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Communicate with project teams to prioritize urgent orders.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >3-</span><span > </span></span><span ><span >Quality Checks</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Conduct regular checks on inventory to ensure it meets project quality standards.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Inspect materials upon arrival to confirm they meet specifications.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >4-</span><span > </span></span><span ><span >Safety and Organization</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Maintain an organized warehouse layout to facilitate easy access to materials.</span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span > </span></span><span ><span >Ensure all safety procedures are followed during material handling and storage.</span></span></p></td></tr></tbody></table>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role<p>We’re looking for a <strong>Google Ads Specialist</strong> to join our Performance Marketing team. In this role, you’ll be responsible for managing and optimizing our Google Ads campaigns to drive quality traffic, leads, and subscriptions.</p><br>Key Responsibilities:<ul><li>Set up, manage, and optimize Google Ads campaigns across Search, Display, YouTube, and Performance Max.</li><li>Conduct keyword research and build relevant audience targeting strategies.</li><li>Monitor campaign performance and make regular optimizations to improve results.</li><li>Manage campaign budgets and make sure spending is aligned with performance goals.</li><li>Track key metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.</li><li>Analyze campaign data and identify areas for improvement and growth.</li><li>Test different ad copies, audiences, and campaign strategies to find what works best.</li><li>Work with the creative and content teams to improve ad performance.</li><li>Monitor conversion tracking and make sure campaign data is accurate.</li><li>Use tools such as GA4 and GTM to track conversions and understand user behavior.</li><li>Identify opportunities to scale successful campaigns while maintaining good performance.</li><li>Prepare regular reports and share key insights with the team.</li><li>Keep up with Google Ads updates and the latest performance marketing trends</li></ul> </div>
<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0" align="center"><tbody><tr><td align="left"><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >To participate in preparation of project baseline detailed schedule in coordination with different project teams using planning software.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >To be able to study project scope of works contract requirements related to planning, technical layouts/ drawings, and Bill of quantities.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >To participate in workshops with different disciplines to assure the technical understanding of project scope in detailed manners.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >To divide project schedule based on disciplines specialization and to detail the schedule up to project required levels.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >To participate with other project teams to allocate quantities, cost, manpower and other project factors over schedule activities.</span><span > </span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >To monitor and update planned versus actual status based on daily projects actual records.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >Monitoring work progress.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >Preparing daily, weekly and monthly reports.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >Preparing two weeks lookahead plan for site team.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >Attending weekly meetings and working on maintaining the agreed dates.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >Liaising with site managers and engineers to discuss the progress of the project and address any issues that arise</span></span></p><p class="MsoNormal" ><span ><span >·</span><span > </span></span><span ><span >Preparing the progress sheet for the invoices with the site manager</span></span></p></td></tr></tbody></table></div><p><span ><span >To follow day to day project critical items, any potential delays, risks, and near critical activities.</span></span></p>
<p>NUT Botanicals is growing, and we are looking for a highly organized <strong>Supply Chain Specialist</strong> to take ownership of our end-to-end supply chain. In this role, you will be the critical link between our R&D, our third-party manufacturing partners, and our fulfillment operations, ensuring our skincare products are produced on time, to spec, and perfectly tracked.</p><p> </p><p><strong>What You’ll Do</strong></p><p>● <strong>Manufacturer Management:</strong> Act as the primary point of contact for our third-party manufacturing facilities. You will plan production orders, coordinate shipping, communicate production orders, track production orders, and ensure strict adherence to our quality and timeline expectations.</p><p>● <strong>Supplier Communications:</strong> Source and manage relationships with raw material and packaging suppliers, negotiating terms and ensuring compliance with our quality standards, and evaluating suppliers based on quality, cost, and reliability.</p><p>● <strong>Inventory & Batch Tracking:</strong> Oversee inventory levels using Zoho Inventory. You will manage batch tracking, maintain accurate par levels, and ensure proper FIFO protocols are followed.</p><p>● <strong>E-Commerce Syncing:</strong> Coordinate closely with our online and offline sales operations, ensuring that physical inventory aligns seamlessly with our storefront and vendors to prevent stockouts of top-selling products. </p><p>● <strong>Process Optimization:</strong> Proactively identify bottlenecks in the supply chain—from raw material delays to final delivery—and implement practical solutions.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car.<br> With the success of our expansion to Saudi Arabia in 2021, we have continued to grow our operations.<br> Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.<br> Our app enables customers to own or subscribe to a car on a monthly basis without any hassle.<br> Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.<br> invygo's car subscription service is different from renting or buying a car.<br> We offer the best of both worlds.<br> Unlike renting, we don't require our customers to make a large deposit upfront.<br> They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer.<br> Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges.<br> With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.<br> At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.<br> As part of our CX team, you'll dive into a dynamic, fast-paced environment and work closely with multiple stakeholders across growth, product, CX, brand marketing etc.<br> As a Telesales Specialist, you will upsell invygo's products over the phone, develop new leads, make cold calls, and close deals while maintaining customer satisfaction.<br> Responsibilities Make outbound calls to potential and existing customers to promote products/services.<br> Identify customer needs and provide appropriate solutions.<br> Achieve daily, weekly, and monthly sales targets.<br> Build and maintain strong customer relationships.<br> Handle inquiries, objections, and resolve customer concerns effectively.<br> Maintain accurate records of calls and sales in the system.<br> Stay updated on product knowledge and sales techniques.<br> -Salaries in USD Proven sales success, with at least 0-2 year of experience in telesales or a related field Fluent English is a MUST Strong communication and interpersonal skills Excellent negotiation and closing skills Ability to work independently, as well as part of a team Goal-oriented with a strong desire to succeed Familiarity with CRM software and a good understanding of lead generation processes A positive attitude and willingness to learn and develop new skills.<br></span> </div>
<ul><li><p>Managing supplier relations and negotiating contracts, prices, timelines, etc.</p></li><li><p>Maintaining the supplier database, purchase records, and related documentation.</p></li><li><p>Ensuring that all procured items meet the required quality standards and specifications.</p></li><li><p>Working to improve purchasing systems and processes.</p></li><li><p>Assist in day to day purchasing activities.</p></li><li><p>Participate in Negotiating contracts, monitoring the quality of service provided, and Preparing supplier evaluation on regular basis.</p></li><li><p>Assist in monthly reports.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree.</p></li><li><p>Familiarity with sourcing and vendor management</p></li><li><p>Negotiation, communication, and organization skills.</p></li><li><p>Advanced excel and data analysis skills are a must.</p></li></ul><p></p>
• المهارات الفنية:<br>• الإلمام التام بإجراءات التخليص الجمركي.<br>• معرفة قوية بالعمليات ومستندات الشحنات الواردة.<br>• المهارة فى التفاوض مع شركات التخليص الجمركي<br>• تنسيق وصول الشحنات<br>• تحليل مشكلات الشحنات والعمل على حلها فى اسرع وقت طبقا لمقتضيات الموقف<br>• اعداد التقارير المتعلقة بتكاليف الشحنات<br><br>• المهارات الشخصية:<br>• مهارات تواصل فعالة مع الإدارات ذات الصلة (المخازن، المالية، المشتريات...).<br>• مرونة عالية في التعامل مع الجهات الحكومية المختصة ذات الصلة.<br>• يفضل من لدية الخبرة فى استخدام ERP
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To lead the end-to-end projects for Enterprise customers, transforming complex requirements into reliable, on-time solutions. This role ensures excellence in execution, KPI realization, and full alignment with delivery and business targets.</p>
<h4>Role profile</h4>
<ul>
<li>Own the complete lifecycle of Enterprise wireless and fixed orders, from initiation to successful closure.</li>
<li>Drive delivery execution across planning, implementation, and activation, ensuring momentum at every stage.</li>
<li>Proactively track, prioritize, and resolve pending, aging, and high-impact requests.</li>
<li>Ensure delivery commitments, timelines, and SLAs are consistently met or exceeded.</li>
<li>Translate delivery progress into clear KPI tracking and measurable performance outcomes.</li>
<li>Provide structured status updates, identify risks early, and manage escalations decisively.</li>
<li>Act as a central point of coordination across VBU PMs, Planning, Implementation, Sales, and partners.</li>
<li>Contribute to enterprise and strategic project pipelines, enabling scalable and sustainable delivery.</li>
</ul>
<h4>Key accountabilities / KPIs</h4>
<ul>
<li>On-time delivery completion percentage</li>
<li>KPI realization versus targets</li>
<li>Reduction of aging backlog</li>
<li>Cycle time from request to activation</li>
<li>Delivery accuracy and SLA compliance</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Bachelor’s degree in Communications Engineering.</li>
<li>From 3 to 6 years of professional experience in project management, including 2 years in telecommunications.</li>
<li>PMP® or equivalent certification preferred.</li>
<li>Advanced software development experience in Python and data-driven applications.</li>
<li>Experience working in Agile environments with frequent deliverables.</li>
<li>Strong analytical, organizational, and problem-solving capabilities.</li>
</ul>
<h4>Skills & experience</h4>
<ul>
<li>Strong expertise in Fixed and Wireless Networks with hands-on experience in service delivery and demand management.</li>
<li>Proven ability in tracking, reporting, coordination, and multi-stakeholder management.</li>
<li>A strong ownership mindset that drives accountability and closure.</li>
<li>Customer-focused approach with unwavering attention to timelines and service quality.</li>
<li>Collaborative spirit that enables results through teamwork and shared ownership.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>Collaborative team player with strong reasoning and analytical ability.</li>
<li>Resilient under pressure with strong negotiation and planning skills.</li>
<li>Commercially aware with solid financial understanding.</li>
<li>Fluent in spoken and written English.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>We are seeking an experienced operations engineer to oversee and coordinate vendor teams across support and operational functions. This role is crucial to ensure successful project delivery and maintain high service quality standards.</p>
<h4>Job profile</h4>
<ul>
<li>Coordinate vendor teams in technical support and operations</li>
<li>Oversee multiple project implementations and ensure vendor compliance with project requirements</li>
<li>Provide technical guidance and problem resolution for database and operating system issues</li>
<li>Develop and maintain technical documentation and standard operating procedures</li>
<li>Serve as an escalation point for complex technical issues</li>
<li>Monitor vendor performance and ensure SLA compliance</li>
<li>Conduct technical reviews and quality assessments of vendor deliverables</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Bachelor's degree in computer science, information technology, or related field</li>
<li>3 - 5 years of experience in technical support</li>
<li>Strong expertise in database administration and operating systems</li>
<li>Proven experience in vendor management and coordination</li>
<li>Excellence in problem-solving and troubleshooting complex technical issues</li>
<li>Strong project management and communication skills</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p>
<p>Together we can.</p></p><p></p>
<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<br>
<p><strong>Bring out your best</strong></p>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<br>
<p><strong>We win with inclusion</strong></p>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p>
<br>
<p><strong>AI usage in the recruitment process</strong></p>
<p>For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p>
<br>
<p><strong>Requisition ID:</strong> 447296<br>
<strong>Work Area:</strong> Presales<br>
<strong>Expected Travel:</strong> 0 - 10%<br>
<strong>Career Status:</strong> Professional<br>
<strong>Employment Type:</strong> Regular Full Time<br>
<strong>Additional Locations:</strong> #LI-Hybrid</p>
<br>
<p><strong>Job Segment:</strong></p>
<ul>
<li>Cloud</li>
<li>ERP</li>
<li>Pre-Sales</li>
<li>Compliance</li>
<li>Database</li>
<li>Technology</li>
<li>Sales</li>
<li>Legal</li>
</ul></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>This role is responsible for leading the technical and commercial aspects of achieving integrated solutions revenue targets. You will be providing strong technical sales, overcoming technical sales objections and engaging with key technical customers’ stakeholders.</p>
<h4>Who you are</h4>
<ul>
<li>Understand the customer business and technical requirements and objectives</li>
<li>Understand and analyse RFP requirements, business needs and challenges</li>
<li>Lead the opportunity assessment process</li>
<li>Collaborate with account management team</li>
<li>Identify and evaluate value-add alternatives, solutions to those alternatives</li>
<li>Moderate the solution creation process by working with technical solution architects</li>
<li>Partner with solution architecture, pricing, and delivery excellence for effort estimation and pricing</li>
<li>Lead solution presentation with the client</li>
<li>Adequate understanding of the laws, regulations and governance of critical deals and purchasing process and cycle</li>
<li>Respond to requests for information and requests for pricing</li>
<li>Work with sales personnel to provide product, business and technical knowledge in support of pre-sales activities</li>
<li>Coordinate requirements and deliver proofs of concept to customers when needed</li>
<li>Maintain and ensure consistency of target achievement in the VBU segment</li>
<li>Provide the management with regular reports including the figures related to integrated solutions sales across all segments</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>3-7 years of enterprise accounts experience</li>
<li>Leads or participates in customer workshops during the sales and solution phase, and presentations and solution definitions and scoping activities during proposal submission</li>
<li>Must have a proven track record of handling medium to large competitive, complex deals and successful closure</li>
<li>Willingness to understand and learn new use cases and unknown technologies</li>
<li>Strong personal presence, capable of engaging senior management and C-level</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Engineering or computer science background</li>
<li>Basic knowledge of system integrator diversified technologies</li>
<li>Understand IT requirements and technical differentials</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The ITSM senior consultant role purpose is to provide expert advisory services on IT service management (ITSM) best practices and deliver end-to-end technical configurations of ITSM tools. This role bridges the gap between ITIL-aligned processes and technical implementation, ensuring customers achieve streamlined service delivery, automated workflows, and robust service governance.</p>
<h4>Job profile</h4>
<ul>
<li><strong>Process consulting:</strong> Assess client ITSM maturity, lead discovery workshops, and design ITIL-aligned processes (incident, change, problem, request, etc.).</li>
<li><strong>Tool configuration:</strong> Lead the technical setup, workflow automation, and UI customization of ITSM platforms such as ServiceNow, BMC Helix, or Jira Service Management.</li>
<li><strong>Solution architecture:</strong> Design ITSM data models, CMDB structures, and integration logic with external monitoring and ERP tools.</li>
<li><strong>Customer management:</strong> Translate complex technical configurations into business value for executive sponsors and C-level stakeholders.</li>
<li><strong>Project management:</strong> Support the delivery manager in planning, effort estimation, and identifying technical risks during the implementation lifecycle.</li>
<li><strong>Risk management:</strong> Proactively identify and mitigate risks related to data migration and system availability during tool transitions.</li>
<li><strong>Compliance & auditing:</strong> Ensure that all configured ITSM workflows align with relevant regulations, industry standards, and internal audit requirements.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>5 to 8 years of experience in ITSM consulting or ITSM tool implementation roles.</li>
<li><strong>Tool expertise:</strong> Deep hands-on experience in configuring and administering industry-leading platforms like Micro Focus, IBM Maximo, etc.</li>
<li><strong>ITIL mastery:</strong> Strong functional knowledge of the ITIL framework (v4 preferred) and its application in diverse customer environments.</li>
<li><strong>Technical skills:</strong> Experience with API integrations (REST/SOAP), JavaScript for tool customization, and CMDB discovery techniques.</li>
<li><strong>Consulting skills:</strong> Proven ability in workshop facilitation, requirements elicitation, and producing high-quality process documentation.</li>
<li><strong>Communication:</strong> Excellent command of Arabic and English with strong presentation skills for technical and executive audiences.</li>
</ul>
<h4>Must have technical / professional qualifications</h4>
<ul>
<li><strong>Education:</strong> Bachelor’s degree in computer science, information technology, or a related field.</li>
<li><strong>Certifications:</strong> ITIL 4 / Managing Professional and at least one tool-specific certification.</li>
<li><strong>Portfolio:</strong> Demonstrated history of successful ITSM tool migrations and process design projects.</li>
<li><strong>Data handling:</strong> Strong SQL skills and familiarity with ETL processes for migrating legacy service data.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>