Pharmacist Assistant Jobs in Egypt

<p>JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p><p>About the Role: We are seeking an experienced Assistant Planning Manager to join our Project Development Services (PDS) team in Cairo, Egypt. The successful candidate will play a crucial role in ensuring effective project planning, scheduling, and monitoring for our clients' construction projects.</p><p>Key Responsibilities: Assist in reviewing and approving Contractor's Programme and detailed baseline schedules. Monitor project progress and update schedules regularly to reflect current status. Prepare and present progress reports to stakeholders and management. Identify and analyze potential scheduling conflicts and propose solutions. Implement and maintain effective planning and scheduling processes. Assist in reviewing and analyzing submitted Contractor's claims.</p><p>Project Location: New Cairo</p><p>Location: On-site</p><p>If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!</p><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: Bachelor's degree in Engineering, Construction Management, or related field. Approximately 3-5 years of relevant experience in Planning, Scheduling, and Project Management. Proficiency in project management and scheduling software (e.g., Primavera P6, MS Office). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.</p>

<h3><strong>About Teaspoon</strong></h3><p>&nbsp;</p><p>Teaspoon is a fast-growing premium beverage brand focused on innovation, community, and operational excellence. As we expand our footprint across the U.S. and globally, we are building a strong HR foundation to support our people, culture, and growth.</p><p>We’re looking for an energetic <strong>HR Specialist based in Egypt</strong> to help support our U.S. operations with recruiting, payroll coordination, employee engagement, and HR processes.<br><br><strong>Role Overview</strong></p><p>&nbsp;</p><p>This role is ideal for someone early in their HR career (2 years experience) who enjoys working with people, solving problems, and helping organizations run smoothly. You will be a key operational partner supporting employees, managers, and leadership remotely.</p><p><strong>Requirements</strong></p><h3><strong>HR Operations &amp; Administration</strong></h3><ul><li><p>Assist with payroll coordination and employee data accuracy</p></li><li><p>Manage vacation, PTO, and leave tracking</p></li><li><p>Maintain HR records and documentation</p></li><li><p>Support onboarding and offboarding processes</p></li></ul><h3>&nbsp;</h3><h3><strong>Recruitment &amp; Talent Support</strong></h3><ul><li><p>Help source, screen, and coordinate interviews</p></li><li><p>Communicate with candidates and hiring managers</p></li><li><p>Assist with employer branding and recruiting initiatives</p></li></ul><h3>&nbsp;</h3><h3><strong>Policies &amp; Training</strong></h3><ul><li><p>Support implementation of company policies and procedures</p></li><li><p>Coordinate employee training sessions and materials</p></li><li><p>Help reinforce company culture and employee engagement</p></li></ul><h3>&nbsp;</h3><h3><strong>Employee Support</strong></h3><ul><li><p>Serve as a friendly HR contact for employee questions</p></li><li><p>Communicate clearly with employees via phone, email, and chat</p></li><li><p>Help resolve basic HR issues proactively</p></li></ul><h2>&nbsp;</h2><h2><strong>Requirements</strong></h2><ul><li><p><strong>2 years HR experience</strong> (HR assistant, HR coordinator, recruiter, or similar)</p></li><li><p>Excellent spoken and written <strong>English (must be near-fluent)</strong></p></li><li><p>Comfortable working U.S. hours or partial overlap</p></li><li><p>Strong communication skills — especially phone confidence</p></li><li><p>Organized, proactive, and detail-oriented</p></li><li><p>Positive attitude, high energy, and problem-solving mindset</p></li><li><p>Ability to work independently in a remote environment</p></li></ul><h2>&nbsp;</h2><h2><strong>Nice to Have (Bonus)</strong></h2><ul><li><p>Experience supporting U.S. companies or international teams</p></li><li><p>Familiarity with payroll tools, Gusto, or ADP</p></li><li><p>Experience in retail, hospitality, or food &amp; beverage industries</p></li></ul><h2>&nbsp;</h2><h2><strong>What We Offer</strong></h2><p>&nbsp;</p><ul><li><p>Opportunity to grow with a rapidly expanding international brand</p></li><li><p>Exposure to U.S. HR practices and leadership teams</p></li><li><p>Collaborative, entrepreneurial work culture</p></li><li><p>Competitive compensation (based on experience)</p></li><li><p>Remote flexibility with meaningful career growth</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and customer-oriented Assistant Guest Relation Manager to join our team . In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Relation Manager in overseeing the daily operations of our hotel's front-of-house services. Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Relation Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li><li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li><li>Excellent customer service skills with a focus on guest satisfaction</li><li>Demonstrated leadership abilities and experience in training and developing team members</li><li>Strong problem-solving skills and ability to handle guest complaints effectively</li><li>Proficiency in hotel management software and reservation systems</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Sales-oriented mindset with the ability to upsell hotel services</li><li>Flexibility to work varying shifts, including weekends and holidays</li><li>Knowledge of health and safety regulations in the hospitality industry</li><li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul><p></p></section>

<p>???? Key Requirements:-</p><p>• Medical background (Pharmacy, Veterinary or Science)</p><p>• Minimum 1 year of relevant experience</p><p>• ⁠Experience in Ophthalmology is a plus.</p><p>• Energetic and dynamic personality</p><p>. Applicants must be resident near the area</p><p></p><p><strong>Requirements</strong></p><ul><li><p>Pharmacy / Veterinary / Science graduate</p></li><li><p>Medical Representative experience preferred</p></li><li><p>Experience with Ophthalmologists / Optometrists / Pharmacies is a plus</p></li><li><p>Good communication &amp; presentation skills</p></li><li><p>Target-oriented</p></li></ul><p></p>

We’re Hiring: Pre-Authorization Executive<br>We are looking for a Pharmacy Graduate to join our team as a Pre-Authorization Executive.<br>Key Responsibilities:<br>- Handle incoming calls from clients and healthcare providers.- Resolve medical inquiries and cases through our internal system.- Process and follow up on pre-authorization requests.- Ensure accurate and timely handling of cases.- Work on a 'rotational shift basis'.<br>Requirements:<br>* Pharmacy graduate (B. Pharm / Pharm D) or equivalent medical qualification.* Strong communication and problem-solving skills.* Good medical knowledge and computer skills.* Ability to work under pressure and rotational shifts.<br> Location: Mohandseen, Giza

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Full-time remote.<br> Egypt-based.<br> English-fluent.<br> CET timezone aligned.<br> $1,350 USD/month starting, with performance-gated step-ups.<br> About us Drop Zero Digital is a small lifecycle email marketing agency.<br> Founder-led, fast-moving, allergic to meetings about meetings.<br> We work with ecommerce brands on Klaviyo.<br> The role This is the internal-facing operations seat.<br> You support the founder + scale our hiring + own the operational infrastructure that keeps DZD running.<br> Specifically, four lanes: Hiring operations + people support.<br> Coordinating the hiring pipeline, scheduling, internal communication, ATS hygiene.<br> Tom assistant + EA.<br> Inbox triage, calendar management, prep docs, follow-up reminders, scheduling.<br> Operations infrastructure.<br> SOP drafting, process docs, internal organisation, Notion/Drive maintenance.<br> Cross-cover.<br> Backstop on internal handoff hygiene when the project manager is heads-down on client work.<br> Weekly load shifts between lanes.<br> Some weeks you're tracking 30 candidates, others you're rebuilding the onboarding doc from scratch.<br> You triage your own time.<br> Who we're looking for Read this list and think "yes, that's me.<br>" If you think "I could grow into that," this isn't the right role yet.<br> Accountable.<br> You show up, own misses in present-tense process change, close loops in the right channel by stated deadline.<br> You don't externalise problems onto tools, briefs, or other people.<br> Strong written English.<br> Business English to a professional standard, written and spoken.<br> Async-first business — your written shape matters more than your spoken charisma.<br> Egyptian candidates: professional English is a hard requirement.<br> Arabic is a bonus, not a substitute.<br> Warm: hungry, positive, growth-oriented.<br> Energy points up.<br> You want to do more.<br> You ask 10-20 questions a day in week 1 because you want to understand the work, not because you're confused.<br> Organisation + judgment under ambiguity.<br> You hold multiple threads simultaneously without dropping any.<br> You make good calls when context is incomplete instead of waiting for perfect briefs.<br> Long-term commitment.<br> You see this as a 2+ year career home, not a 6-month bridge.<br> FT only, no side-hustle ambiguity, no "I'll see how it goes" hedging.<br> What this is NOT NOT a client-facing role.<br> You won't manage client relationships or strategy.<br> NOT a marketing strategy role.<br> We have specialists.<br> NOT a 9-to-5 with predictable workload.<br> Heavy weeks happen.<br> NOT for people who need clear processes already in place.<br> You'll help BUILD the SOPs.<br> NOT for people who treat ops work as a stepping-stone to real work elsewhere.<br> NOT for people who can't operate without micromanagement.<br> Compensation Starting: $1,350/month USD.<br> Performance-gated step-ups baked in: $1,600/month at Day 90 if probation passes $1,900/month at 12-month milestone if sustained performance Senior-tier raises Year 2+ subject to sustained multi-lane operation + scope expansion The $1,350 starting rate reflects the seniority of this role at DZD.<br> The trajectory is real, but expect to start at $1,350 and earn the step-ups.<br> Non-negotiables CET timezone alignment (Egypt's UTC+2 puts you naturally in this window — core hours overlap is expected, not optional) Daily EOD reflection (3-section format) Hubstaff time-tracking, real-time, all hours Direct communication (no softening, no hedging) Read-before-execute on every brief AI scoped and disclosed Next steps If you apply and move forward through the process: Loom application.<br> Loom video + Stage 1 application form via the listing below.<br> Stage 2 deeper questions.<br> If you pass Stage 1, we'll email you 6 behavioural questions + a work sample request, 48-hour weekday reply window.<br> AI video interview.<br> Async AI-driven scenario interview via X Interview.<br> ~20-30 min, one chance per question.<br> Aptitude test.<br> 3-test cognitive battery (Verbal Comprehension, Abstract Reasoning, Attention &amp; Focus).<br> ~40 min. 10-day paid trial.<br> Real work, fixed-fee, daily deliverables.<br> We assess fit, you assess us.<br> Founder personal Loom message sent before the trial begins to set context.<br> Official start.<br> If both sides are aligned at the end of the trial, you start officially in the role with a structured bedding-in period before full confirmation.<br> If this is for you, apply below.<br> Looking forward to reading what you bring.<br></span> </div>

???? WE’RE HIRING | MEDICAL SALES REPRESENTATIVES<br><br>Ready to take your Medical Sales career to the next level?<br><br>We’re expanding our team and looking for ambitious, energetic, and target-driven Medical Sales Representatives to join our growing team.<br><br>???? Location: Alexandria<br><br>REQUIREMENTS<br>Bachelor’s degree in Pharmacy, Science, Vet or dentist.<br>Medical Sales experience is a MUST<br>Hospital experience is preferred<br>Strong communication and negotiation skills<br>Sales-oriented and target-driven mindset<br>Ability to build strong professional relationships<br>Good knowledge of the healthcare market<br><br>MAIN RESPONSIBILITIES<br>Promote our hospital's medical services professionally<br>Build and maintain strong relationships with healthcare professionals and clients<br>Achieve sales targets and KPIs<br>Identify new business opportunities and expand market coverage<br>Follow up with clients and ensure excellent customer satisfaction<br>Monitor market trends and competitor activities<br><br>WHAT WE OFFER<br>Attractive Bonus Scheme<br>Medical Insurance<br>Social Insurance<br>Clear Career Path & Growth Opportunities<br>Professional & Supportive Work Environment<br><br>HOW TO APPLY<br>Send your updated CV via Whats App: 01281907322<br><br>???? Join us and grow your career in Healthcare Sales!<br><br>#Hiring #WeAre Hiring #Medical Sales #Medical Sales Representative #Medical Representative #Healthcare Jobs #Healthcare Sales #Sales Jobs #Medical Jobs #Hospital Jobs #Pharma Jobs #Pharmacy Jobs #Science Jobs #Dentistry Jobs #Veterinary Jobs #Alexandria Jobs #Alexandria #Egypt Jobs #Job Vacancy #Career Opportunity #Sales Career #Healthcare Career #Hiring Now #Join Our Team #Andalusia Health

???? WE’RE HIRING | MEDICAL SALES REPRESENTATIVES<br><br>Ready to take your Medical Sales career to the next level?<br><br>We’re expanding our team and looking for ambitious, energetic, and target-driven Medical Sales Representatives to join our growing team.<br><br>???? Location: Alexandria<br><br>REQUIREMENTS<br>Bachelor’s degree in Pharmacy, Science, Vet or dentist.<br>Medical Sales experience is a MUST<br>Hospital experience is preferred<br>Strong communication and negotiation skills<br>Sales-oriented and target-driven mindset<br>Ability to build strong professional relationships<br>Good knowledge of the healthcare market<br><br>MAIN RESPONSIBILITIES<br>Promote our hospital's medical services professionally<br>Build and maintain strong relationships with healthcare professionals and clients<br>Achieve sales targets and KPIs<br>Identify new business opportunities and expand market coverage<br>Follow up with clients and ensure excellent customer satisfaction<br>Monitor market trends and competitor activities<br><br>WHAT WE OFFER<br>Attractive Bonus Scheme<br>Medical Insurance<br>Social Insurance<br>Clear Career Path & Growth Opportunities<br>Professional & Supportive Work Environment<br><br>HOW TO APPLY<br>Send your updated CV via Whats App: 01281907322<br><br>???? Join us and grow your career in Healthcare Sales!<br><br>#Hiring #WeAre Hiring #Medical Sales #Medical Sales Representative #Medical Representative #Healthcare Jobs #Healthcare Sales #Sales Jobs #Medical Jobs #Hospital Jobs #Pharma Jobs #Pharmacy Jobs #Science Jobs #Dentistry Jobs #Veterinary Jobs #Alexandria Jobs #Alexandria #Egypt Jobs #Job Vacancy #Career Opportunity #Sales Career #Healthcare Career #Hiring Now #Join Our Team #Andalusia Health

Job Position: Account Director Reports to: Senior Vice President of Sales<br>Efekta provides the world’s leading AI-powered learning technology. Our mission is to help everyone learn faster and go further by making personal tutoring affordable and accessible. Providing AI Personalized Learning that works alongside human teachers in schools, universities, and global companies. With an AI-driven curriculum, personal AI tutor, and AI teaching assistant, we deliver proven results at large scale.<br>We have extremely ambitious growth plans and are looking for highly talented and motivated salespeople to join us to help fuel these plans.<br>A career with us offers the scale and support of a global organization, and the pace, purpose, and energy of a fast-growing business. We look for thinkers and doers: creative, collaborative, and motivated people who are excited by education, language, and, in a world of AI, the art of the possible.<br>Who You Are A driven self-starter with killer instinct, strong ethics, and a proven ability to close complex, strategic deals. Entrepreneurial and resilient, thriving with autonomy and driving results through creativity and persistence. Credible in senior stakeholder conversations with government decision makers and communicate with confidence, empathy, and active listening. Naturally curious and commercially sharp — continuously learning and adapting. A networker and relationship builder with communication skills that can ‘sell’ us. Exceptional organizational skills and can work accurately in a fast-paced environment<br>What You’ll DoDevelop and execute go-to-market plans tailored to public school entities, private schools and universities, legislation-driven educational programs Engage and influence policymakers, regulators, state legislators, and education administrators to drive initiatives aligned with Efekta's mission Influence or respond to public policy and regulatory changes, often collaborating with lobbyists or Efekta's internal teams Manage full sales cycles: prospecting, proposal design (RFP/RFQ), negotiation, and closure Oversee KPIs such as new partnerships secured, revenue growth, sales funnel velocity, and policy impact.<br>What You’ll Bring Minimum 5 years’ sales experience within B2G or B2B. Proven ability to close complex high-value deals with Government and Institutions in your region/country. Knowledge and ideally network in the education sector (e.g. procurement, budgets, policy) Fluency in English as well as local language Experience in EdTech, SAAS, or Publishing is a plus<br>Why working at Efekta is great A balance of autonomy and support to develop and follow your own sales strategy. A start up fast paced environment with real potential to create transformative impact in schools and universities around the world if we succeed. Surrounded by passionate talented international teammates who are experts in education, technology and growth and who believe nothing is impossible. A chance to participate in our Global Experience Program, spending time in other offices and teams around the world. A competitive salary (based on track record) and benefits packages Celebrations, global gatherings and anniversary markers, including paid sabbaticals.<br>About EF Education First And Efekta Founded in 1965, EF (Education First) is a global association of education companies with people and innovation at its heart, that shares a common mission of opening the world through education, offering language, academic, cultural exchange and education travel programs. <br>Efekta is the fastest growing of these companies providing the world’s leading AI-powered learning technology to schools, universities and organisations. <br>Efekta is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><span><span><strong><span>We connect. We in</span>spire.</strong></span></span></span></p><br><br><br><br><p><span><strong><u>Role purpose</u></strong></span></p><br><br><br><br><p><span>The purpose of this role is to provide <strong>essential logistical and administrative support to the Teaching Operations team</strong>, ensuring the smooth and efficient running of daily teaching activities. Reporting to the Teaching Operations Manager or Coordinator, the Assistant supports the preparation of teaching spaces, materials and equipment, assists with venue checks and other logistical arrangements, and completes routine administrative tasks such as data entry, filing and document preparation. The role responds to day-to-day operational needs and requests from teaching staff, helping maintain operational readiness and contributing to a high-quality learner and teacher experience.</span></p><br><br><p><span>The role works closely with <strong>teaching staff and operational colleagues</strong> to ensure classrooms, materials, equipment and other resources are ready in advance of classes and that operational tasks are completed accurately and on time. The Assistant supports <strong>safeguarding and health &amp; safety procedures</strong> through routine checks and reporting, and contributes to a positive, responsive and efficient working environment. The role requires strong attention to detail, responsiveness and a proactive approach to supporting the smooth execution of daily teaching operations.</span></p><br><br><br><br><p><span><strong><u>Role Accountabilities</u></strong></span></p><br><br><br><p><span><strong>Customer Experience &amp; Service Delivery</strong>: Receives and responds to customer enquiries, identifying complex issues that require resolution by others and referring them appropriately. Recognises the impact of incidents, including child protection incidents, behaviour management issues, complaints, resourcing problems, and logistical or technical difficulties, and proactively alerts the Team Leader to concerns that may affect service delivery or customer experience. Monitors the movement of Young Learner students during classes, ensuring they remain safe and on the premises, and escalates concerns to the Academic Team. Delivers administrative and customer services in line with agreed corporate procedures to maximise quality, continuity and efficiency. Provides logistical support for the organisation and delivery of teaching, registration, and other internal and external activities and events, including setting up classrooms in accordance with British Council standards and rearranging furniture and layouts with contracted staff. Proactively communicates and liaises with internal and external stakeholders to ensure effective coordination and delivery of services and activities.</span></p><br><br><br><p><span><strong>Administration, Facilities &amp; Operational Support</strong>: Supports day-to-day operational and administrative requirements, including clerical work, filing, scanning, archiving, document and database updates, and maintaining accurate records relating to the work area. Supervises administrative and logistical services and assists the Marketing Officer with maintaining records of promotional materials. Ensures classroom IWBs are functioning correctly by carrying out basic troubleshooting and escalating technical issues to the IT Technician as required. Reports premises and equipment maintenance issues to the Business Operations team. Monitors small-scale resources, cash and stock in line with established procedures, ensuring equipment and materials are available and ready for use when required. Monitors the cleanliness of the British Council building, ensuring classrooms and public areas meet British Council standards, particularly during class changeovers and after-hours support, and reports service provider issues to the Business Operations team. Acts as the point of contact for deliveries to the Teaching Centre.</span></p><br><br><br><p><span><strong>Planning, Suppliers &amp; Self-Management</strong>: Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities across daily and weekly time horizons. Coordinates external contractors and suppliers to complete straightforward, time-limited activities in line with established procedures, monitoring completion against agreed quality and time standards to ensure efficient service delivery. Supports effective coordination of suppliers and services and maintains operational readiness by ensuring agreed activities, resources and logistical requirements are completed accurately and on time.</span></p><br><br><br><p><span><strong><u>Qualification and Experience </u></strong></span></p><br><br><br><p><span><strong>Essentials</strong></span></p><br><br><br><ul><li><span>High School Certificate</span></li><li><span>University Graduate or Diploma in any field</span></li><li><span>Minimum of 1 year of full-time work experience</span></li></ul><br><p><span><strong>Desirable</strong></span></p><br><br><br><ul><li><span>Experience of working in an educational institution</span></li></ul><br><br><p><span><strong><u>Important information</u></strong></span></p><br><br><br><ul><li><span><strong>British Council Pay band</strong>: 2</span></li><li><span><strong>Contract type</strong>: FTC</span></li><li><span><strong>Location: </strong>Egypt</span></li><li><span><strong>Proof of Identity requirements &amp; right to work in the country</strong>: You must have the legal right to work in the stated location. Visa sponsorship and relocation assistance are not provided. &nbsp;</span></li><li><span><strong>Application Closing Date: Monday, 28 September 2026 at 20:30 Egypt time (23:59 IST)&nbsp;</strong></span></li></ul><br><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>

<p>We are seeking an experienced and results-driven Assistant Call Center Manager to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance. In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation. The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance. Key Responsibilities</p><p>1. Operations Management</p><ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul><p>2. Team Leadership and People Management</p><ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul><p>3. Performance and KPI Management</p><ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul><p>4. Client and Stakeholder Management</p><ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul><p>5. Quality and Compliance</p><ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul><p>6. Reporting and Continuous Improvement</p><ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum 5-7 years of experience in a call center environment.</li><li>Minimum 2-3 years of experience in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul><p><strong>Required Skills and Competencies</strong></p><p><strong>Leadership and People Management</strong></p><ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul><p><strong>Operational and Analytical Skills</strong></p><ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul><p><strong>Communication and Stakeholder Management</strong></p><ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul><p><strong>Client and Customer Orientation</strong></p><ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul><p><strong>Work Conditions</strong></p><ul><li>Working Hours: US shift</li><li>Working Model: On-site</li><li>Working Days: 5 working days per week, with 2 days off</li><li>Operation Type: Voice account / 24/7 operations environment</li></ul>

<p>NAOS CX is Hiring French-Speaking Medical Customer Service Agent</p><p>We are hiring French-Speaking Customer Service Agents to support clients in the medical field . The ideal candidate should have a background in pharmacy, veterinary medicine, or biological sciences and experience with customer service.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage inbound inquiries from customers in French (with English support when required)</li><li>Provide accurate information regarding medical products and procedures</li><li>Resolve concerns with empathy and professionalism</li><li>Log all interactions into the system and follow up when needed</li><li>Ensure high-quality service and meet performance KPIs</li></ul><p><strong>Requirements</strong></p><ul><li>Fluency in French and very good English (minimum B2 level)</li><li>Bachelor s degree in Pharmacy, Veterinary Medicine, or Biological Sciences</li><li>Prior experience in customer service preferred</li><li>Knowledge of medical terminology and basic medical procedures</li><li>Strong communication skills and the ability to empathize with customers</li><li>Ability to work efficiently in a fast-paced environment</li><li>Attention to detail and problem-solving skills</li><li>Open to Moroccan, Algerian, and Tunisian candidates</li></ul><p><strong>Working Hours &amp; Schedule</strong></p><ul><li>Morning shifts (start between 9:00 AM and 10:00 AM end at 7:00 PM)</li><li>5 working days per week</li><li>2 fixed days off: Saturday &amp; Sunday</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Fluency in French and very good English (minimum B2 level)</li><li>Bachelor s degree in Pharmacy, Veterinary Medicine, or Biological Sciences</li><li>Prior experience in customer service preferred</li><li>Knowledge of medical terminology and basic medical procedures</li><li>Strong communication skills and the ability to empathize with customers</li><li>Ability to work efficiently in a fast-paced environment</li><li>Attention to detail and problem-solving skills</li><li>Open to Moroccan, Algerian, and Tunisian candidates</li></ul>

Company Description Volpe Cure - ڤولبي كيور is dedicated to delivering expertly developed pharmaceuticals, nutritional supplements, and personal care products that blend quality science with innovation. The organization focuses on precision in formulation and manufacturing to provide safe, effective, and reliable products. Volpe Cure - ڤولبي كيور emphasizes continuous improvement and research-driven development to meet evolving health and wellness needs. Team members contribute to a mission centered on enhancing everyday health outcomes through accessible, high-quality solutions. Role Description This is a part-time Medical Sales Representative role based in sharqia. The Medical Sales Representative will build and maintain relationships with healthcare professionals, pharmacies, and clinics to promote Volpe Cure - ڤولبي كيور products. Day-to-day responsibilities include conducting product presentations, providing scientific and technical product information, and following up on inquiries to support appropriate product use. The role involves identifying new business opportunities, meeting sales targets, managing territory visits, and maintaining accurate records of interactions and sales activities. The representative will also collaborate with internal teams to share market feedback, support marketing initiatives, and ensure high-quality customer service. Qualifications Strong Medical Sales skills, including territory management, lead generation, and closing sales Effective Communication and Customer Service skills for engaging healthcare professionals and responding to inquiries Foundational knowledge of Medicine and Pharmacy to explain product indications, benefits, and proper use Previous experience (1-3 years)in pharmaceutical or healthcare sales is preferred Bachelor’s degree in Pharmacy, Medicine, Life Sciences, or a related field is an advantage Ability to work in a hybrid model, manage schedules, and travel within the assigned territory as needed Proficiency in using CRM tools and basic office software to document activities and prepare reports Strong organizational skills, ethical mindset, and commitment to regulatory and compliance standards

<p>• Develop quarterly and annual sales plans and monitor their execution across all sales channels.</p><p>• Set the group's sales targets, track achievement rates, and take corrective actions to address deviations.</p><p>• Build and manage the Sales &amp; Operations budget and ensure spending stays within it.</p><p>• Set sales policies (discounts, returns, etc.) and oversee their implementation across branches.</p><p>• Develop operational plans for branches and sales channels, ensuring smooth operations and target achievement.</p><p>• Analyze branch performance (sales, profitability, number of customers, average invoice value, growth rates) and identify improvement opportunities.</p><p>• Set customer service standards and procedures and monitor the teams' compliance.</p><p>• Monitor stock availability and shortages, slow-moving and near-expiry items, in coordination with the Supply Chain Manager.</p><p>• Track Customer Care KPIs and recurring complaints and address their root causes.</p><p>• Oversee E-Commerce sales and orders and ensure integration between branches and customer care to deliver orders on time.</p><p>• Monitor department heads' KPIs and evaluate their performance monthly.</p><p>• Submit a monthly report to the direct manager on sales, achievement rates, branch performance, and issues.</p><p><strong>Requirements</strong></p><p>• Bachelor's degree in Pharmacy.</p><p>• 12–15 years of experience in the pharmacy field (at least 10 years in a managerial role).</p><p>• MBA (Major: Sales Management) is a strong plus.</p><p>• Proven skills in managing sales and operations for pharmacy chains.</p><p>• Strong analytical skills in sales, profitability, and branch growth rates.</p><p>• Experience managing Customer Care and E-Commerce operations.</p><p>• Solid sales planning and target-setting skills.</p><p>• Ability to lead and manage multi-disciplinary teams.</p><p>• Strong performance-tracking and reporting skills.</p><p>• Excellent command of English.</p><p>• Proficient in ERP systems and B-Connect.</p><p>• Proficient in Microsoft Office.</p><p>• Strong leadership, team-building, time-management, and communication skills.</p>

<ul><li><p>Gather and document business requirements from internal and external stakeholders by creating clear user stories, acceptance criteria, and functional specifications.</p></li><li><p>Own and manage the <strong>PharmaSyst product backlog</strong>, prioritizing requirements in collaboration with the Product Manager based on business value and product priorities.</p></li><li><p>Participate in <strong>Sprint Planning, Backlog Refinement, Sprint Reviews, and other Agile ceremonies</strong> to ensure clear requirements and effective delivery.</p></li><li><p>Analyze pharmacy workflows and ERP processes to identify gaps, inefficiencies, and opportunities for product enhancements.</p></li><li><p>Translate business needs and product strategy into clear and actionable requirements for development teams.</p></li><li><p>Collaborate with Product Management, Engineering, UX/UI, and Business teams to ensure successful product delivery.</p></li><li><p>Support integrations with third-party systems by gathering requirements and coordinating with technical teams.</p></li><li><p>Lead <strong>User Acceptance Testing (UAT)</strong> by validating delivered features against business requirements before production release.</p></li><li><p>Support customer onboarding by preparing product documentation, release notes, and user training materials.</p></li><li><p>Gather customer feedback and analyze product usage to identify improvement opportunities and support continuous product enhancement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Computer Science, Engineering, Information Technology, Business Information Systems</strong>, or a related field.</p></li></ul><ul><li><p><strong>1–3 years of experience</strong> in Product Ownership, Business Analysis, or a related digital/product role.</p></li><li><p>Experience working with <strong>digital products, software solutions, or ERP systems</strong>.</p></li><li><p>Knowledge of <strong>ERP and Pharmacy Management Systems</strong> is preferred.</p></li><li><p>Familiarity with <strong>Agile/Scrum methodologies and sprint management practices</strong>.</p></li><li><p>Good knowledge of <strong>product backlog management, user stories, acceptance criteria, and requirements documentation</strong>.</p></li><li><p>Understanding of <strong>pharmacy operations, workflows, and inventory processes</strong> is preferred.</p></li><li><p>Experience working with <strong>technology/software development teams</strong> is preferred.</p></li><li><p>Experience in the <strong>pharmaceutical, healthcare, or health-tech industry</strong> is a plus.</p></li></ul><p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Medical Representative - All governorates (Part time / Temp-to-Hire)</u></strong></p><br> <p><strong><u>&nbsp;Job Purpose:</u></strong></p><br> <ul> <li>This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets.</li> </ul> <p><strong><u>Duties &amp; Responsibilities:</u></strong></p><br> <ul> <li>Follow all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</li> <li>Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</li> <li>Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.</li> <li>Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</li> <li>Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</li> <li>Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</li> <li>Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</li> <li><strong>Job location:</strong>&nbsp;All governorates</li> <li><strong>Type of Employment:&nbsp;</strong>Part time&nbsp;/ Temp-to-Hire</li> </ul> <p><strong><u>Qualifications:</u></strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul> <li>Bachelor’s degree in Pharmacy, Science, Veterinary medicine, Physical Therapy or equivalent</li> <li>Minimum Experience: 0-1 years of experience in same field</li> <li>Fluency in English, both written and verbal</li> <li>Excellent Communication, Planning &amp; Follow-up skill</li> </ul> </div>

<p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Prescription:</strong> Accurately review, prepare, and fill physician prescriptions, ensuring correct dosages and clinical safety.</p></li><li><p><strong>Patient Services:</strong> Listen to patient needs, offer clear advice on medication usage, and administer basic clinical services (e.g., blood pressure, and blood sugar checks).</p></li><li><p><strong>Inventory &amp; Quality Control:</strong> Organize stock for quick retrieval, maintain proper labeling, and monitor storage conditions to prevent deterioration or expired goods.</p></li><li><p><strong>Compliance:</strong> Adhere strictly to all legal regulations, healthcare rules, and internal pharmacy protocols.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Outstanding <strong>knowledge </strong>of MS Office and Pharmacy information systems.</p></li><li><p><strong>Good </strong>organizing skills</p></li><li><p>Excellent <strong>communication skills</strong> with a customer oriented approach.</p></li><li><p><strong>Integrity </strong>and compassion</p></li><li><p><strong>Bachelor </strong>Degree</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Associate Manager - Facilities Management | MAF Retail | Hypermarket Egypt<br><strong>ROLE SUMMARY</strong><br>The Assistant Manager – Facility Management is responsible for ensuring that all assets are in proper working condition and maintained regularly as per standards. The role holder supports the Facility manager in maintenance planning, execution and communication.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Plan, schedule, and coordinate preventive and corrective maintenance activities to ensure the smooth operation of facilities and assets.</li><li>Conduct and oversee regular facility inspections, identify maintenance requirements, and ensure all issues are addressed within agreed timelines.</li><li>Supervise maintenance teams and daily maintenance activities, ensuring work is completed according to quality, safety, and operational standards.</li><li>Monitor and manage the performance of external contractors and service providers, ensuring compliance with service level agreements and company requirements.</li><li>Manage maintenance materials, consumables, tools, and critical spare parts inventory to support uninterrupted facility operations.</li><li>Respond to facility emergencies, equipment breakdowns, and operational incidents while ensuring timely corrective actions are implemented.</li><li>Maintain accurate maintenance records, asset documentation, and reports, while providing recommendations for operational improvements and cost efficiencies.</li><li>Support team development by guiding technicians, monitoring performance, identifying training needs, and promoting a culture of safety and continuous improvement.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Hold a Bachelor’s Degree in Mechanical or Electrical Engineering.</li><li>Minimum 4 years of experience in Facility Management, Building Maintenance, or Technical Services roles.</li><li>At least 1 year of experience within a Retail, Hypermarket, Supermarket, Mall, or Commercial Facilities environment.</li><li>Strong knowledge of facility systems including HVAC, Electrical, Plumbing, Fire Fighting, and General Building Services.</li><li>Proven experience in contractor management, preventive maintenance planning, asset management, and maintenance operations.</li><li>Strong communication, leadership, problem-solving, organizational, and stakeholder management skills with the ability to coordinate multiple activities simultaneously.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes<br>&nbsp;</p><br><br>Job Description<br><br><p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p><br><ul><li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li><li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li><li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li><li>Maintain detailed guest records and documentation using property management systems</li><li>Assist in organizing guest activities, excursions, and special events</li><li>Provide cultural orientation and local information to international guests</li><li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li><li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li><li>Ensure compliance with company policies and hospitality standards</li><li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li><li>Perform other duties as assigned to support overall guest satisfaction objectives</li></ul><br>Qualifications<br><br><ul><li>Fluent proficiency in German and French (written and verbal); English proficiency required</li><li>Proven experience in guest relations, customer service, or hospitality industry</li><li>Excellent interpersonal and communication skills</li><li>Strong organizational and time management abilities</li><li>Problem-solving mindset with the ability to handle challenging situations calmly</li><li>Cultural awareness and sensitivity to diverse guest backgrounds</li><li>Proficiency with guest management systems and Microsoft Office applications</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Professional demeanor with a friendly and empathetic approach</li><li>Flexibility to work varied shifts, including weekends and holidays as required</li><li>Preferred: Previous experience in a resort or hotel setting</li><li>Preferred: Experience with multilingual guest services</li></ul> </div>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <h4>Job description</h4> <p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p> <ul> <li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li> <li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li> <li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li> <li>Maintain detailed guest records and documentation using property management systems</li> <li>Assist in organizing guest activities, excursions, and special events</li> <li>Provide cultural orientation and local information to international guests</li> <li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li> <li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li> <li>Ensure compliance with company policies and hospitality standards</li> <li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li> <li>Perform other duties as assigned to support overall guest satisfaction objectives</li> </ul> <h4>Qualifications</h4> <ul> <li>Fluent proficiency in German and French (written and verbal); English proficiency required</li> <li>Proven experience in guest relations, customer service, or hospitality industry</li> <li>Excellent interpersonal and communication skills</li> <li>Strong organizational and time management abilities</li> <li>Problem-solving mindset with the ability to handle challenging situations calmly</li> <li>Cultural awareness and sensitivity to diverse guest backgrounds</li> <li>Proficiency with guest management systems and Microsoft Office applications</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional demeanor with a friendly and empathetic approach</li> <li>Flexibility to work varied shifts, including weekends and holidays as required</li> <li>Preferred: Previous experience in a resort or hotel setting</li> <li>Preferred: Experience with multilingual guest services</li> </ul></p><p></p>