Pharmacist Assistant Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose: To carry out research and development activities to improve existing chemical products and develop new formulations for water treatment applications, ensuring quality, efficiency, and compliance with safety and environmental standards.<br> Main Responsibilities: Product Development: Develop and enhance water treatment chemicals such as antiscalants, dispersants, coagulants, and corrosion inhibitors.<br> Conduct laboratory experiments to improve product performance and reduce costs.<br> Design new formulations according to customer needs and market requirements.<br> Testing and Analysis: Perform laboratory tests on raw materials and finished products.<br> Analyze chemical and physical properties to ensure compliance with specifications.<br> Record and interpret test results and prepare technical reports.<br> Technical Support and Coordination: Work closely with the production team to apply new or modified formulations.<br> Provide technical assistance to the sales team and customers when required.<br> Evaluate and recommend new raw materials in cooperation with suppliers.<br> Quality and Safety Compliance: Follow ISO 9001, ISO 14001, and ISO 45001 requirements.<br> Ensure all laboratory and production activities comply with MSDS and safety standards.<br> Participate in quality improvement and cost optimization projects.<br> Documentation and Reporting: Maintain organized and detailed R&amp;D records, test reports, and formulation data Prepare periodic reports highlighting research progress and recommendations Qualifications and Requirements: Bachelor of Science in Chemistry from a recognized university.<br> Minimum 3 years of experience in water treatment chemicals or related chemical industries.<br> Good knowledge of water treatment processes (cooling towers, boilers, wastewater).<br> Familiarity with laboratory instruments and analytical techniques.<br> Good command of English (spoken and written).<br> Proficient in Microsoft Office (especially Excel) and lab data systems.<br> Personal Skills: Strong analytical and problem-solving abilities.<br> Creativity and innovation in chemical formulation.<br> Accuracy, organization, and attention to detail.<br> Teamwork and effective communication skills.<br> Ability to work independently and meet deadlines.<br> Benefits offered: For the transportation: yes, it is available, but it is preferable to be from Giza, 6th October City, or Haram.<br> Work location and model: Onsite from industrial zone in 6th October Residential location restrictions: from Giza, 6th October City, or Haram.<br> (Anywhere close to 6th Oct) Preferred nationality: Egyptians ·</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo <br><strong>About Deloitte: </strong>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award. <br><strong>Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. <br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li> Lead the way</li><li> Serve with integrity</li><li> Take care of each other</li><li> Foster inclusion</li><li> Collaborate for measurable impact</li></ul><br><strong>Audit &amp; Assurance | Intern</strong><br>During your tenure as <strong>an Intern in Audit &amp; Assurance,</strong> you will demonstrate and develop your capabilities in the following areas:<br><ul><li>Assist in performing analytical review of audit documents </li><li>Review client accounting and operating procedures and systems of internal control </li><li>Identify accounting and auditing issues; perform research to solve issues that arise </li><li> Provide recommendations for improved controls and enhanced business efficiency</li><li>Demonstrates practical exposure to AI tools through university/graduation projects and/or day-to day productivity use, with the ability to explain how AI supported outcomes. </li><li>Shows a strong digital mindset and curiosity to adopt new technologies, with willingness to learn and apply firm-approved tools appropriately. </li><li>Applies sound judgement and integrity when using AI, including awareness of confidentiality, data handling, and ethical use (e.g., avoiding misuse in academic/professional work). </li></ul><br><strong>Qualifications:</strong><br><ul><li>Pursuing a degree in accounting or related field </li><li> Demonstrated leadership, problem solving, and strong verbal and written communication skills </li><li> Ability to prioritize tasks and work on multiple assignments </li><li> Ability to work as part of a team with professionals at all levels </li><li> Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li></ul><br> #LI-NN1<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><br> Position Summary<br></b><br><b> Location</b><br> Cairo<br> <b>About Deloitte: </b>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award. <br><b>Our Purpose</b><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. <br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li> Lead the way</li><li> Serve with integrity</li><li> Take care of each other</li><li> Foster inclusion</li><li> Collaborate for measurable impact</li></ul><b>Audit &amp; Assurance | Intern</b><br>During your tenure as <b>an Intern in Audit &amp; Assurance,</b> you will demonstrate and develop your capabilities in the following areas:<br><ul><li>Assist in performing analytical review of audit documents </li><li>Review client accounting and operating procedures and systems of internal control </li><li>Identify accounting and auditing issues; perform research to solve issues that arise </li><li> Provide recommendations for improved controls and enhanced business efficiency</li><li>Demonstrates practical exposure to AI tools through university/graduation projects and/or day-to day productivity use, with the ability to explain how AI supported outcomes. </li><li>Shows a strong digital mindset and curiosity to adopt new technologies, with willingness to learn and apply firm-approved tools appropriately. </li><li>Applies sound judgement and integrity when using AI, including awareness of confidentiality, data handling, and ethical use (e.g., avoiding misuse in academic/professional work). </li></ul><b>Qualifications:</b><ul><li>Pursuing a degree in accounting or related field </li><li> Demonstrated leadership, problem solving, and strong verbal and written communication skills </li><li> Ability to prioritize tasks and work on multiple assignments </li><li> Ability to work as part of a team with professionals at all levels　 </li><li> Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<p></p><p>Audio Technology is seeking a highly skilled professional with a solid background in integrated CCTV systems, light current services, audiovisual and professional audio solutions, and lighting systems.</p><p></p><p><strong>Key Responsibilities</strong>:</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Searching for new clients in designated sectors to expand the business</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining existing relationships with dealers/customers to enhance customer retention</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conducting technical presentations to demonstrate how a product will meet client needs</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing customer requirements to propose offers that will best satisfy the clients’ needs</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preparing offers, negotiating contract terms, and solving client/Project problems to close deals</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Offering after sales support services through the Design, Pre-Sales Team to support the client</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preparing sales &amp; designated market activities reports to document and analyze achievements</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recording and maintaining client contact data to build a comprehensive client database</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinating each account’s tasks with all stakeholders to manage the sale</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing pre-sales technical assistance and product education through the Design, Pre-Sales Team to support the client</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing financial collection with clients to ensure the credit terms of each deal</p><p><strong>Requirements</strong></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in a relevant field</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;3+ years of proven sales experience in A/V, Security, Professional Audio, and Lighting Systems</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong portfolio of projects delivered within the Hospitality Sector</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong marketing, sales, communication, and negotiation skills</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to support both pre-sales and post-sales activities technically</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Energetic, organized, goal-oriented, and customer-focused personality</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong interpersonal and teamwork skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Opportunity<p>We are seeking a Accounting Manager&nbsp;to support the financial management and reporting of our portfolio companies. This role sits at the intersection of accounting and financial analysis, with a strong focus on month-end close, financial reporting, and performance insights. The successful candidate will play a key role in ensuring accurate financial results while supporting operational decision-making and improving financial processes and controls across the business.</p><br><p><strong>What You'll Be Doing</strong></p><br><p><strong>Financial Reporting &amp; Month-End Close</strong></p><br><p>- Support and execute month-end close activities including journal entries, accruals, and account reconciliations</p><br><p>- Preparation of financial statements</p><br><p>- Maintain key GL account reconciliations (prepaids, accruals, fixed assets, inventory)</p><br><p>- Ensure accuracy, completeness, and compliance with accounting standards and relevant regulations</p><br><p><strong>Revenue &amp; Financial Integrity</strong></p><br><p>- Review revenue recognition, including deferred and unbilled revenue</p><br><p>- Validate financial data and investigate discrepancies</p><br><p>- Support audit requirements and strengthen financial controls</p><br><p><strong>Financial Analysis</strong></p><br><p>- Perform variance analysis (actuals vs. budget/forecast) and identify key drivers</p><br><p>- Translate financial results into clear insights for internal stakeholders</p><br><p>- Support ongoing performance monitoring across business units</p><br><p><strong>Cash Flow &amp; Working Capital</strong></p><br><p>- Monitor cash flow and maintain internal tracking models</p><br><p>- Support AR/AP processes, including aging reviews and vendor payments</p><br><p><strong>Budgeting &amp; Forecasting</strong></p><br><p>- Assist in the preparation and maintenance of budgets and rolling forecasts</p><br><p>- Collaborate with stakeholders to gather inputs and validate assumptions</p><br><p><strong>Process Improvement</strong></p><br><p>- Identify opportunities to improve financial processes, reporting accuracy, and controls</p><br><p>- Support integration and standardization across acquired businesses</p><br><p><strong>About You</strong></p><br><p>- Bachelor's degree in accounting, finance, or related field; CPA preferred</p><br><p>- 3–6+ years of experience in accounting or FP&amp;A</p><br><p>- Strong foundation in month-end close, reconciliations, and financial analysis</p><br><p>- Advanced Excel skills</p><br><p>- Experience with ERP systems (NetSuite preferred)</p><br><p>- Strong attention to detail with the ability to manage multiple priorities</p><br><p>English Fluency is a MUST.</p><br><p><strong>Key Attributes</strong></p><br><p>- Analytical and detail-oriented with strong problem-solving skills</p><br><p>- Ability to operate independently in a fast-paced environment</p><br><p>- Effective communicator with the ability to translate financial data into insights</p><br><p>- Motivated to learn and grow within a dynamic, acquisitive organization</p><br><p>- Experience in businesses that sell both software and hardware (e.g., bundled solutions, inventory-linked revenue models) is an asset</p><br> </div>

<p><h4>Job description</h4> <p><strong>•</strong> Monitor and respond to customer interactions across all assigned social media and digital channels, including Facebook and Instagram comments and messages, business WhatsApp, unofficial merchants groups, and support emails to ensure timely resolution of inquiries, maintain consistent brand communication, and enhance customer satisfaction.</p> <p><strong>•</strong> Handle customer inquiries, requests, and complaints across all lines of business in a timely, professional, and customer-centric manner, ensuring proper follow-up and resolution to ensure effective resolution, proper follow-up, and high levels of customer satisfaction.</p> <p><strong>•</strong> Escalate unresolved cases to the concerned internal teams in accordance with the defined escalation procedures to ensure timely resolution and minimize service delays.</p> <p><strong>•</strong> Adhere to approved response guidelines, tone of voice, service-level agreements (SLAs), and pre-approved scripts to ensure consistent, compliant, and high-quality communication across all customer touchpoints.</p> <p><strong>•</strong> Support ongoing campaigns, announcements, promotions, and service updates by actively engaging with customer comments and inquiries related to published content to drive awareness, clarify messaging, and enhance customer engagement.</p> <p><strong>•</strong> Log customer interactions and outcomes in the assigned systems in accordance with established processes to enable trend analysis, performance tracking, and continuous service improvement.</p> <p><strong>•</strong> Identify and flag recurring issues, negative trends, or potential risks to the immediate supervisor to support timely corrective actions and continuous service improvement.</p> <p>Accountable for accuracy, timeliness, and professionalism of responses across assigned channels to maintain service standards, brand credibility, and customer satisfaction.</p> <p>Comply with company policies, data privacy requirements, and approved communication standards to ensure regulatory adherence, information security, and consistent professional conduct.</p> <h4>Skills description</h4> <p><strong>•</strong> Educational background: Bachelor’s degree in a related field.</p> <p><strong>•</strong> Experience: 0-1 years of relevant experience.</p> <p><strong>•</strong> Technical proficiency:</p> <ul> <li>Ownership</li> <li>Functional skills</li> <li>Ideas presentation and taking initiative</li> <li>Continuous learning</li> <li>Customer centricity</li> </ul> <p><strong>Soft skills:</strong></p> <p><strong>•</strong> Strong written communication skills.</p> <p><strong>•</strong> Good customer handling and problem-solving skills.</p> <p><strong>•</strong> Ability to work under pressure and manage multiple conversations at once.</p> <p><strong>•</strong> Basic knowledge of social media platforms and messaging tools.</p> <p><strong>•</strong> High attention to detail and strong commitment to service quality.</p> <p><strong>Technical skills:</strong></p> <p><strong>•</strong> Basic knowledge of social media platforms and messaging tools.</p> <h4>Work conditions</h4> <p><strong>•</strong> Ability to work rotational shifts from 9:00 am to 1:00 am and days off.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>To guard our guests' life against drowning in pool or beach.</li> <li>Continuous monitoring for hotel pool and beach and make all hotel signs in his area updated.</li> <li>Have a governmental certificate in lifeguard updated and renew it.</li> <li>Informing his management to prepare reports for any hazard situations during his shift.</li> <li>To be aware of and have enough knowledge about first aid and how to deal with drowning cases.</li> <li>To be flexible in assisting around different areas of the club and to perform any other tasks assigned by your management.</li> <li>Operates a quality professional fitness program carrying out fitness testing, evaluations, program design, and fitness instruction.</li> <li>To be aware of hotel’s health, safety and hygiene policies.</li> <li>Ensure all safety and cleaning standards are maintained throughout the club.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a vocational college diploma.</li> <li>Experience: At least 2 years of related work experience.</li> <li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li> <li>Courses and training: Professional trainings and seminars and professional certification.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Execute the preparation and production of high-quality pastry items, desserts, and baked goods according to standardized recipes and guidelines.<br> Demonstrate creativity in developing new pastry recipes, desserts, and presentations while maintaining consistency in taste and quality.<br> Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen. Ensure compliance with hygiene and safety standards at all times.<br> Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items for various outlets and events.<br> Support junior team members, providing guidance and training in pastry preparation techniques, culinary skills, and adherence to quality standards.<br> Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies to maintain optimal levels and minimize wastage.<br> Conduct regular quality checks on pastry products to uphold the hotel’s standards of excellence, presentation, and taste.<br> Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements to maintain a clean and safe working environment.</p> <h4>Qualifications</h4> <ul> <li>+2 years of experience in a professional hospitality pastry kitchen within a luxurious environment.</li> <li>Culinary or pastry qualification from a recognized institution preferred.</li> <li>Knowledge of classic and modern pastry techniques.</li> <li>Strong eye for detail and artistic presentation.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Design, develop, and maintain high-quality mobile applications using Android (Kotlin) and React Native</li> <li>Build scalable, performant, and maintainable mobile solutions using modern architectures and frameworks</li> <li>Develop reusable components and shared experiences across Android and iOS platforms</li> <li>Utilize AI-assisted development tools to accelerate coding, debugging, testing, documentation, and code reviews</li> <li>Collaborate closely with product managers, designers, backend engineers, and QA teams</li> <li>Ensure excellent app performance, stability, security, accessibility, and usability</li> <li>Implement clean architecture, design patterns, and engineering best practices</li> <li>Integrate mobile applications with cloud services, backend APIs, authentication, analytics, and third-party platforms</li> <li>Participate in architecture discussions, technical decision-making, and peer code reviews</li> <li>Support CI/CD pipelines, automated testing, release processes, and app store deployments</li> <li>Continuously evaluate and improve development workflows, tooling, and engineering practices</li> <li>Contribute to frontend development initiatives using modern web technologies when needed</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in computer science or any related field</li> <li>3+ years of professional mobile development experience</li> <li>Fluent&nbsp;English communication</li> <li>Strong expertise in Android development using Kotlin</li> <li>Hands-on experience with React Native and cross-platform mobile architecture</li> <li>Deep understanding of the Android SDK and Jetpack ecosystem</li> <li>Experience with Jetpack Compose and modern UI frameworks</li> <li>Knowledge of Material Design, mobile design systems, and UX best practices</li> <li>Experience with application performance optimization and mobile security best practices</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description:</b><br><b>Job Summary:</b><br>We are seeking an experienced and detail-oriented ServiceNow Business Analyst - ITSM. In this role, you will act as a key liaison between stakeholders and the technical team, ensuring that business requirements are clearly defined, documented, and translated into effective solutions within the ServiceNow ITSM platform.<br>You will drive the analysis, design, and implementation of ITSM processes and improvements, support ServiceNow implementations and enhancements, and contribute to strategic initiatives aimed at optimizing IT service delivery.<br><b>Key Responsibilities: </b><br>• Gather, analyze, and document business requirements for ITSM processes using ServiceNow<br>• Collaborate with stakeholders to identify business challenges and opportunities for improvement<br>• Translate business needs into detailed functional and technical requirements<br>• Work closely with ServiceNow developers and administrators to ensure solutions meet business objectives<br>• Assist in configuring and testing ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.)<br>• Conduct workshops and stakeholder interviews to validate requirements and design decisions<br>• Support UAT, training, and deployment activities<br>• Provide post-implementation support and continuous improvement recommendations<br>• Develop process documentation, user stories, use cases, and workflow diagrams<br>• Ensure compliance with governance, best practices, and organizational standards<br><b>Qualifications:</b><br>• Experience working in large-scale ServiceNow implementations<br>• Familiarity with reporting and dashboarding in ServiceNow<br>• Experience with integration of ServiceNow with other platforms/tools<br>• Ability to work independently and as part of a cross-functional team<br>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.<br><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</b> here<br> </div>

Valmore Holding (formerly Egyptian Kuwaiti Holding) is a leading publicly listed investment holding company with operations across Egypt, Kuwait, Saudi Arabia, and the United Kingdom. The Group invests in businesses that drive economic growth, transform industries, and create sustainable value. Through a diversified portfolio and a commitment to innovation, operational excellence, and responsible growth, Valmore Holding continues to expand its presence across regional and international markets while delivering long-term value to its shareholders and stakeholders. In FY25, Valmore generated USD 685 million in revenue, USD 322 million in EBITDA, and USD 161 million in attributable net profit, demonstrating the financial strength, operational excellence, and profitability expected of a credible long-term investment and infrastructure development platform.<br>Role Purpose: The Principal / Senior Principal, Direct Investments reports directly to the Director, Direct Investments and serves as the senior execution lead within the Direct Investments team. The role requires substantial hands-on M&A transaction experience and a demonstrated track record of taking acquisitions from initial evaluation through due diligence, structuring, negotiation, signing, and closing. The role owns transaction structuring, SPA/SHA negotiation support, and due diligence oversight across live deals. Operating within a lean, build-out-phase platform, the Principal is expected to run deal workstreams semi-autonomously, mentor junior team members, and ensure that every transaction meets Valmore's investment and governance standards. The role is critical to scaling the team's capacity from the current 2–3 simultaneous deals to 4+ as the pipeline grows.<br>Reporting Line: Director, Direct Investments<br>Function: Direct Investments, Investment Division Location: New Cairo<br>Key Responsibilities:<br>1. Deal Execution Oversight Lead hands-on, end-to-end M&A transaction execution on assigned deals, coordinating across internal teams, external advisors, and counterparties. Take ownership of the transaction process from initial evaluation and due diligence through transaction structuring, SPA negotiation, signing, satisfaction of conditions precedent, and closing. Ensure timelines, deliverables, and quality standards are met from LOI through closing.2. Transaction Structuring Design and negotiate deal structures including equity, debt, earn-outs, and shareholder arrangements. Prepare and review term sheets, SPAs, SHAs, and ancillary transaction documents in coordination with external legal counsel.3. Due Diligence Management Own the due diligence workstream: scope planning, vendor coordination, data room management, findings synthesis, and red-flag escalation. Ensure DD outputs feed directly into IC memos and deal recommendations.4. Financial Analysis & Valuation Oversee financial modelling (DCF, LBO, IRR, scenario analysis) produced by the Direct Investments team. Ensure assumptions are defensible and models tie to DD findings and market benchmarks.5. Investment Committee Support Prepare and present IC materials alongside the Director. Translate complex transaction dynamics into clear, decision-ready recommendations for the Group CIO and Investment Committee.6. Stakeholder & Advisor Management Serve as a senior point of contact with banks, legal advisors, technical consultants, and target management teams. Manage advisor mandates, fee negotiations, and engagement logistics.7. Team Mentorship & Development Mentor Senior Associates and Analysts on execution methodology, structuring best practices, and professional development. Provide day-to-day supervision on deal workstreams and review all junior deliverables.8. Post-Closing Transition Coordinate post-closing handover to the Investment Monitoring team, ensuring all closing obligations, CP schedules, and integration checklists are completed and documented.<br>Qualifications:8–15 years of experience in investment banking (M&A), private equity, corporate development, or a similar transaction-focused investment environment, with significant hands-on experience executing acquisitions. Candidates must have a demonstrable track record of personally leading or materially contributing to the execution and closing of multiple M&A transactions, ideally in the $50M–$500M range. Direct, hands-on experience leading M&A due diligence processes, negotiating transaction documentation (including SPAs, SHAs and term sheets), managing transaction workstreams, and coordinating multi-advisor deal teams through signing and closing. Strong financial modelling skills (DCF, LBO, IRR, scenario/sensitivity analysis) with the ability to review, challenge, and refine models produced by junior team members. Experience working across MENA, Africa, or emerging markets preferred. Understanding of regional regulatory, legal, and commercial environments is a significant advantage. Ability to operate effectively in an early-stage, resource-lean environment — comfortable with ambiguity, limited infrastructure, and a high degree of personal accountability. Bachelor's degree in Finance, Economics, Business, Engineering, or a related discipline. MBA, CFA, or equivalent professional qualification preferred.<br>Success Metrics — First 12 Months:Lead or co-lead 2–3 transactions from initial evaluation/LOI through closing within the first year, with all closing CPs met on schedule. Reduce Director-level involvement in routine execution tasks by at least 30%, enabling the Director to focus on origination and IC-level activities. Establish a repeatable due diligence playbook covering scope planning, vendor management, findings synthesis, and escalation protocols. Ensure all IC materials for assigned deals are submission-ready without rework — clear narrative, defensible assumptions, complete risk register. Successfully mentor at least two junior team members, with measurable improvement in modelling accuracy, memo quality, and deal-readiness.<br>Typical Profile:8–15 years in investment banking (M&A), private equity, or corporate development, with at least 3–4 years in a hands-on, deal-execution-heavy role. Has personally led or co-led at least 5 closed M&A transactions, preferably including acquisitions in the $50M–$500M range; managed due diligence processes end-to-end; and negotiated or substantially participated in the negotiation of SPAs, SHAs and other key transaction documentation. Comfortable operating in emerging-market jurisdictions and managing multi-advisor deal teams. Has supervised junior analysts/associates on modelling and memo preparation.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent and vocational or technical background.<br>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.<br>At least 2 years of hotel engineering/maintenance experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>License or Certification: Valid Driver’s License<br>REQUIRED QUALIFICATIONS<br>Universal Chlorofluorocarbon (CFC) Certification<br>Must meet applicable state and federal certification and/or licensing<br>requirements.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Food preparation and cooking:</strong></p> <ul> <li>Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</li> <li>Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</li> <li>Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</li> <li>Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</li> </ul> <p><strong>Station management:</strong></p> <ul> <li>Manage the section efficiently, ensuring it runs smoothly throughout service.</li> <li>Ensure that all ingredients are available and prepped in your section before service begins.</li> <li>Maintain a clean, organized, and safe working environment in your section.</li> <li>Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</li> </ul> <p><strong>Quality control:</strong></p> <ul> <li>Monitor the preparation and presentation of all dishes to ensure they meet the restaurant’s standards for taste, appearance, and consistency.</li> <li>Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</li> <li>Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant’s presentation guidelines.</li> </ul> <p><strong>Leadership and supervision:</strong></p> <ul> <li>Supervise and guide junior kitchen associates (such as commis chefs), ensuring they follow proper cooking techniques and hygiene practices.</li> <li>Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</li> <li>Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</li> <li>Handle any issues that arise in your section, reporting them to the sous chef or head chef.</li> </ul> <p><strong>Health & safety compliance:</strong></p> <ul> <li>Ensure the kitchen complies with all food safety and hygiene regulations.</li> <li>Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</li> <li>Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</li> <li>Follow health and safety protocols to minimize hazards and ensure a safe work environment.</li> </ul> <p><strong>Inventory and stock control:</strong></p> <ul> <li>Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO – First In, First Out).</li> <li>Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</li> <li>Report any shortages or issues with stock to the sous chef or head chef, ensuring that necessary supplies are ordered in time.</li> </ul> <p><strong>Collaboration and communication:</strong></p> <ul> <li>Communicate effectively with kitchen team, front-of-house team, and the sous chef to ensure smooth operations.</li> <li>Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</li> <li>Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</li> </ul> <p><strong>Training and development:</strong></p> <ul> <li>Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</li> <li>Participate in training sessions, both formal and informal, to enhance your culinary abilities.</li> <li>Be open to feedback and actively seek ways to improve performance and efficiency.</li> </ul> <p><strong>Maintenance of equipment:</strong></p> <ul> <li>Ensure that all kitchen equipment and tools are used properly and are well-maintained.</li> <li>Report any faulty or damaged equipment to the head chef, ensuring that repairs are carried out promptly.</li> <li>Keep your section's tools and equipment clean and in good working order.</li> </ul> <p><strong>Additional responsibilities:</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <p><strong>Abilities / key competencies / skills</strong></p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong></p> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <p><strong>Leading others</strong></p> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <p><strong>Leading the business</strong></p> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <p><strong>Experience / certificates / education</strong></p> <ul> <li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</li> <li>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</li> <li>Good understanding of kitchen operations, food safety, and hygiene standards.</li> <li>Ability to work in a fast-paced, high-pressure environment.</li> <li>Strong leadership and communication skills.</li> <li>Attention to detail and a commitment to maintaining quality and consistency.</li> <li>Willingness to work flexible hours, including nights, weekends, and holidays.</li> </ul> <p><strong>Physical requirements</strong></p> <ul> <li>Ability to stand for long periods and work in a fast-paced kitchen environment.</li> <li>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</li> <li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong>What You’ll Build</strong></p><br> <p>The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.</p><br> <ul> <li>Position title: SAP Customer Success Internship – Business Operations &amp; Analytics</li> <li>Location: Cairo</li> <li>Expected start date to end date: September 15, 2026&nbsp;<br></li> </ul> <p><strong>Project scope and deliverables</strong> – In this role, you’ll support the Regional Indirect Customer Success team by delivering high-impact operational support with a strong focus on data analysis and business reporting. You'll build dashboards, generate insights from customer and partner performance data, support internal communications, and help coordinate internal and external events.</p><br> <p><strong>Business impact</strong> – Your work will directly support strategic decision-making and help optimize how we engage SAP partners to drive customer success. You won’t just pull numbers—you’ll turn them into stories and insights that influence real action across Market Units. Your contributions will enable operational excellence, increased visibility on KPIs, and ultimately better outcomes for SAP customers.</p><br> <p><strong>Team environment and collaboration</strong> – You’ll be embedded within a diverse, international, and high-energy regional team, working closely with Customer Success Managers, Partner Managers, and leadership. You'll receive mentorship and guidance from experienced professionals while gaining visibility into SAP’s global customer success ecosystem.</p><br> <p><strong>Learning opportunities</strong> – You’ll sharpen your analytical and communication skills while working with Microsoft Power BI, Excel, and SAP internal systems. You'll gain firsthand experience in internal operations, strategic communications, stakeholder management, and event planning in a large multinational setting.</p><br> <p><strong>Additional context</strong> – This is a unique opportunity to get behind the scenes of how SAP works with its partner ecosystem to deliver customer success at scale. You’ll gain real-world experience in a strategic, fast-paced environment while building a solid foundation for a future career in business operations, customer success, or data strategy.</p><br> <p><strong>What You’ll Bring </strong></p><br> <p>We’re looking for a driven, analytical mind with strong curiosity and a collaborative spirit. You enjoy solving problems with data, communicating clearly, and making an impact in a dynamic, international environment.</p><br> <p><strong>Educational requirements</strong><br>You are currently pursuing a Bachelor's or Master's degree in Business, Economics, Engineering, Data Science, or a related field. You must be enrolled at a university for the entire duration of the internship.</p><br> <p><strong>Experience level and background</strong><br>Previous internship or academic project experience involving data analysis or business reporting is a strong plus. Experience working in a team setting—whether in student organizations, class projects, or part-time roles—is valued.</p><br> <p><strong>Technical skills</strong><br>Proficiency in <strong>Microsoft Power BI</strong> is required. Solid Excel skills (pivot tables, formulas) and familiarity with data visualization best practices are essential. Experience with other analytics or reporting tools (e.g., Tableau, Python, SQL) is a plus but not mandatory.</p><br> <p><strong>Soft skills</strong><br>You thrive in a fast-paced environment, manage multiple tasks independently, and communicate with clarity and professionalism. You’re proactive, detail-oriented, and take ownership of your work. A collaborative mindset and strong intercultural communication skills will help you succeed in our diverse team.</p><br> <p><strong>Balanced expectations</strong><br>We don’t expect you to know everything on day one. What matters most is your willingness to learn, your ability to work with data to generate insights, and your motivation to contribute meaningfully in a corporate setting. If you’re excited about tech, customer success, and making an impact through operational excellence—this role is for you.</p><br> <p><strong>Where You Belong</strong></p><br> <p>Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.</p><br> <ol> <li>Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.</li> <li>Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better.&nbsp; You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.</li> <li>Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.</li> </ol> <p>You'll be part of a collaborative, high-energy team that values ownership, curiosity, and proactive problem-solving. This role is ideal for someone analytical, organized, and eager to learn in a dynamic, multicultural environment. We work in a hybrid setup with regular virtual collaboration across regions, ensuring strong alignment and visibility. As you support strategic initiatives, you’ll gain exposure to SAP’s partner ecosystem and customer success approach—opening doors for future opportunities in business operations, analytics, or partner management. What makes this role special is the mix of real impact, global teamwork, and the freedom to contribute your own ideas.</p><br> <p>Follow @LifeatSAP on Instaqram and don't miss anything about our experiences worldwide!</p><br> <p>#LifeAtSAP</p><br> <p>#SAPNextGen</p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 455895 &nbsp;| Work Area: Administration &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Student &nbsp;| Employment Type: Limited Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></span></p><br> </div>

Process Engineer — Power Plants | Synchronous Condenser Programme, Saudi Arabia Bahrawy Consultancy Group · Cairo Head Office<br>Saudi Arabia is building one of the largest renewable portfolios in the world, and the grid needs inertia, voltage support and system strength to absorb it. That is why synchronous condensers are being installed across the Kingdom alongside the new solar and wind plants.<br>Bahrawy Consultancy Group is the engineering consultant on 14 synchronous condenser projects in KSA — acting for the OEM on all fourteen, and additionally for the EPC contractor on eight of them. We are building the Cairo-based engineering team that will deliver them.<br>If you want your next five years spent on one large, technically serious programme rather than jumping between unrelated jobs, read on.<br>???? WHAT YOU WILL ACTUALLY DO<br>- Develop and review PFDs, P&IDs, heat and mass balance, and system descriptions for the balance-of-plant: closed cooling water, lube oil and jacking oil, air and water cooling circuits, compressed air, demineralised and raw water, drainage, and fire water.- Size equipment and lines — pumps, heat exchangers, coolers, filters, tanks, valves — and produce the hydraulic and thermal calculations that back them up.- Write and review technical specifications, equipment datasheets, equipment lists and MTOs.- Review OEM and vendor deliverables against project specifications, applicable codes and Saudi utility requirements, and drive comments to closure.- Participate in design reviews, HAZOP and constructability sessions, and 3D model reviews.- Coordinate daily with electrical, I&C, civil and piping disciplines, and interface with the OEM's and the EPC contractor's engineering teams.- Support ITPs, pre-commissioning and commissioning procedures, and answer site technical queries.<br>✅ WHAT YOU MUST HAVE<br>- BSc in Mechanical or Power Engineering from an accredited university.- Minimum 5 years of process/mechanical design experience, with at least 3 on power generation, substation or heavy industrial projects.- Working command of ASME B31.1, ASME BPVC, API 610/682/614, TEMA and NFPA 850/851.- Strong hydraulic and thermal calculation ability — you can defend your numbers, not just run the software.- Auto CAD plus solid Excel. Any of AFT Fathom, Pipe Flow Expert, HTRI or Plant 3D/PDMS/SP3D is a real plus.- Fluent written and spoken English. All project correspondence, specifications and vendor documents are in English.- Egyptian Engineers Syndicate membership.- Based in Greater Cairo, or genuinely willing to relocate.- Valid passport and readiness to travel to Saudi Arabia for project meetings and troubleshooting.<br>✈️ ABOUT THE TRAVEL<br>This is a Cairo-based role, not a rotation. Your desk, your team and your working week are at our head office in El Nozha, Heliopolis. But the projects are in the Kingdom, and the engineers who own the design go there — for design review meetings with the OEM, the EPC contractor and the client, and for troubleshooting when a system does not behave the way the drawings said it would.<br>Trips are short and fully arranged and funded by the company: flights, accommodation, ground transport, visa and per diem. You will need a valid passport with at least six months validity.<br>If you have ever wanted to see the systems you designed actually running, this is the part of the job that gives you that.<br>⭐ WHAT WILL MOVE YOU TO THE TOP OF THE PILE<br>- Experience with rotating machinery auxiliaries — turbines, generators, large motors, flywheels.- Prior work on Saudi projects: SEC / National Grid SA standards, Saudi Building Code, or Aramco specifications.- Experience on the consultant or owner's-engineer side, reviewing rather than only producing.- Exposure to GE Vernova, Siemens Energy or comparable OEM equipment packages.- Site commissioning or troubleshooting experience, not only design-office work.<br>???? WHERE THIS GOES<br>This is not a seat-filling hire. The successful engineer is expected to grow into a Discipline Lead / Team Leader as the programme scales, with responsibility for a squad of engineers across multiple projects. Bahrawy is expanding its Power sector practice, and the people who build this programme will run the next one.<br>???? ABOUT US<br>Bahrawy Consultancy Group is a multi-disciplinary Egyptian consultancy accredited as a "House of Expertise" — the highest ranking awarded to engineering consulting firms in Egypt — with an ISO-certified quality system and offices in Cairo, Riyadh and Jeddah. We deliver concept design, detailed design and construction supervision across Buildings, Infrastructure and Power.<br>???? HOW TO APPLY<br>Complete our short application form — it takes about six minutes and it is how we shortlist:<br>https://docs.google.com/forms/d/e/1FAIpQLSczv LP6Pzetp EG-gvq Z8i8ip GyBTo1-aysss AjLtEEKTuGBog/viewform<br>Applications without the form are not reviewed. We reply to every applicant within 5 working days, including if the answer is no. We never charge candidates a fee at any stage.<br>Recruitment for this role is supported by Pro-Tech Systems Ltd. Your employment contract would be directly with Bahrawy Consultancy Group.<br>#Process Engineer #Power Generation #Synchronous Condenser #Grid Stability #Cairo #Mechanical Engineering #EPC #Saudi Arabia #Engineering Jobs #Hiring

Job Description: UK University Admission Counsellor Department Student Recruitment & Admissions<br>Reports ToAdmissions Manager<br>Location Office-Based<br>Employment Type Full-Time<br>Position Summary The UK University Admission Counsellor is responsible for providing professional guidance and end-to-end admission support to prospective international students wishing to study in the United Kingdom. The role involves student counselling, course and university selection, application processing, documentation, visa guidance, scholarship advice, and relationship management while ensuring compliance with university and UK immigration requirements. The successful candidate will possess excellent communication skills, strong knowledge of UK higher education, and a proven ability to convert enquiries into successful student enrolments while maintaining the highest standards of customer service and compliance.<br>Key Responsibilities Student Counselling Provide professional counselling to prospective students regarding UK higher education opportunities. Conduct detailed needs assessments based on students' academic background, career aspirations, financial capability, and English language proficiency. Recommend suitable universities, courses, and study pathways. Advise students on Foundation, International Year One, Undergraduate, Top-up, Pre-Masters, Master's, MBA, MRes, DBA and PhD programmes. Deliver high-quality counselling both face-to-face and through online platforms. Student Recruitment Convert enquiries into qualified applications. Achieve individual monthly, quarterly and annual recruitment targets. Manage the complete student recruitment lifecycle. Build long-term relationships with prospective students and parents. Conduct regular follow-up through telephone, Whats App, email, SMS and CRM systems. Generate referrals from existing students. University Admissions Process applications accurately through university portals and internal CRM systems. Verify academic qualifications and supporting documents. Ensure applications meet university entry requirements. Monitor application progress until final decision. Liaise with university admissions teams for application updates. Handle offer letters, CAS documentation and enrolment requirements. Documentation & Compliance Review academic transcripts, certificates and English language results. Verify passports and identity documents. Ensure all documentation is genuine and complete. Maintain compliance with UKVI regulations and university policies. Escalate any suspected fraudulent documentation immediately. Maintain complete audit records within the CRM. Visa Guidance Explain the UK Student Visa application process. Guide students on financial documentation requirements. Assist students in preparing visa application documentation. Provide pre-departure briefings. Support students until visa decision and enrolment. Customer Service Deliver outstanding student experience throughout the admission journey. Respond to enquiries promptly. Maintain regular communication with applicants. Resolve student concerns professionally. Ensure high levels of student satisfaction. CRM & Administration Maintain accurate student records. Update CRM after every interaction. Record counselling notes and follow-up actions. Generate reports on enquiries, applications, offers, CAS and enrolments. Maintain confidentiality of student information. Sales & Business Development Participate in education fairs, webinars, school visits and recruitment events. Support digital marketing campaigns by following up generated leads. Work closely with marketing teams to improve lead conversion. Build relationships with schools, colleges and referral partners. Promote scholarships and promotional campaigns. Team Collaboration Work closely with Compliance, Admissions, Marketing, Visa and Operations teams. Share best practices across the organisation. Support colleagues during peak recruitment periods. Participate in staff training and professional development. Key Performance Indicators (KPIs) The UK University Admission Counsellor will typically be measured against:Monthly enquiry target Student counselling sessions completed Application submissions Offer letter conversions CAS conversion rate Deposit conversion rate Visa success rate Enrolment conversion rate Revenue generated Student satisfaction CRM compliance Response time to enquiries Documentation accuracy Quality assurance compliance Essential Qualifications Bachelor's degree from a recognised university. A Master's degree is desirable. Minimum 2 years' experience in international student recruitment or UK university admissions. Experience with UK universities is highly desirable. Knowledge of UKVI regulations and student visa processes. Experience using CRM systems. Excellent written and spoken English. Strong interpersonal and communication skills. Technical Skills CRM systems (Hub Spot, Salesforce, Zoho or equivalent) Microsoft Office Suite Google Workspace University application portals CAS processing systems Document verification Whats App Business Zoom, Microsoft Teams and Google Meet Email management systems Personal Competencies Excellent communication and counselling skills Customer-focused mindset Strong sales and negotiation abilities Problem-solving capability Attention to detail High ethical standards Organised and able to prioritise workload Ability to work under pressure Target-driven attitude Positive and professional approach Team player with excellent interpersonal skills Desirable Experience Experience working with UK universities or education consultancies. Knowledge of scholarship opportunities and UK higher education funding. Experience in multicultural environments. Understanding of international education markets. Experience handling large student recruitment volumes. Career Progression A successful UK University Admission Counsellor may progress to:Senior Admission Counsellor Team Leader – Admissions Admissions Manager Country Admissions Manager Regional Recruitment Manager Head of Admissions Country Manager Director of Student Recruitment Working Environment The role requires working in a fast-paced, target-driven international education environment with regular interaction with students, parents, universities, embassy representatives and internal stakeholders. During peak admission periods, flexibility in working hours may be required to support application deadlines and student recruitment objectives.

The Role<br><br>(What you will do): We are looking for a Tech Legal Tech Counsel who can operate at the intersection of legal, technology, and governance covering four core areas with balanced weight.<br><br>You will work in close partnership with the CLCO across countries and time zones and collaborate in person with the technical team responsible for the company's software applications, and AI models to ensure legal requirements are translated into clear, practical policies and customer-ready commitments, with preference of working in a tech company .<br><br> Privacy & Data Protection (Primary): Practical privacy counsel and contracting across regional PDPLs and global enterprise expectations Corporate / Companies & Structuring (Secondary): Support corporate governance and group structuring needs relevant to a cross-border technology business (including IP holding vs. operating company realities, board/approvals, and risk containment) Tech Transactions (Saa S/AI) & Delivery Contracting (Core): Build and negotiate the deal stack in a way that protects delivery outcomes, reduces ambiguity, and supports commercial execution Security & Trust Enablement + AI/Gen AI Governance (Core): Translate security and responsible-AI requirements into clear policies, addendums, and contract positions that enterprise customers can accept. Key Responsibilities: A) Privacy, Data Governance & Cross-Border Advise on regional PDPLs and implementing regulations with focus on UAE, Egypt, then Saudi Arabia, and how they impact product, contracting, and operations Draft and negotiate DPAs, controller/processor language, sub-processor governance, and data sharing / transfer clauses aligned to enterprise expectations (GDPR-style baseline where relevant) Support DPIA-style risk assessments and "privacy by design" measures with product/engineering. B) Corporate / Companies & Internal Governance Support corporate governance workstreams relevant to a group with cross border operations (approvals, delegations, board/shareholder documentation where needed) Help keep the legal posture consistent with a structure where IP and commercialization/operations may sit in different entities, ensuring clean responsibility lines and controlled risk exposure Maintain internal policies that connect legal rules to operational reality (e.g., who can sign what, deal desk gates, compliance escalation paths). C) Tech Transactions (Saa S/AI) & Delivery Discipline Draft/review/negotiate MSA/MSuA, Order Forms, SOWs, SLAs and key tech clauses (acceptance/UAT, change control, delivery milestones, support models) Build "negotiation-ready" templates and fallback positions (liability, indemnities, IP/licensing, data use, audit, termination) that preserve trust and do not block execution Ensure professional services terms prevent scope creep and protect timelines, acceptance, and invoicing. D) Security & Trust Enablement Convert security requirements into contract language: security addendum, incident/breach terms, audit rights, encryption/logging/access control commitments, and pen-test boundaries Partner with security/engineering to respond to customer due diligence (vendor questionnaires) in a consistent, evidence-based way. E) AI / Gen AI Governance (Contracts + Policies) Draft practical AI policies and customer-facing addendums (acceptable use, transparency/disclaimer language, human oversight, logging/traceability concepts where applicable) Support governance for fine-tuning and model improvement responsibilities, including risk allocation and safe-use commitments aligned to enterprise expectations and emerging standards Help design "policy-to-code" alignment: turning governance requirements into implementable product controls with the technical team. Baseline Knowledge: We expect working familiarity with: Regional Data Protection / PDPL regimes and their implementing regulations (focus: UAE → Egypt → Saudi Arabia) Electronic Transactions & Trust Services laws/regulations (focus: UAE → Egypt → Saudi Arabia) to support e-contracting and trust-enabled workflows Cybersecurity and cybercrime-related legal expectations in the region (as they affect incident handling, reporting, and contractual commitments) GDPR as the enterprise contracting baseline, and EU AI Act as a growing reference point for AI governance in contracting<br><br>Requirements<br><br>Qualifications:<br><br> Law degree (LLB, JD, or LLM) from a recognized university Admitted to practice / Bar membership in a recognized jurisdiction (MENA preferred; other jurisdictions acceptable depending on experience and role requirements) 5-10+ years of legal experience with demonstrable work across privacy/data protection and technology contracting (in-house or top-tier practice) Strong ability to draft and negotiate privacy and tech documents (e.g., DPA + security addendum + Saa S/PS terms) and to work with technical stakeholders Corporate/companies competence sufficient to support governance and cross entity structuring needs in a technology group Fluency in Arabic & English (Arabic is the native working language; English is essential for contracting and customers) Comfort working from Cairo with up to 10-15% travel to Abu Dhabi/Dubai Comfort to work in an early startup environment, with a growth mindset<br><br>Strongly Preferred:<br><br> Privacy certifications or equivalent practical GDPR capability (e.g., CIPP/E) and/or AI governance-oriented credentials (e.g., AIGP) Familiarity (from a contracting and assurance perspective) with modern trust frameworks such as: ISO/IEC 27001, ISO/IEC 42001:2023, ISO/IEC 27701:2025 (privacy information management extension) Experience handling enterprise security due diligence (questionnaires, security schedules, audit models) with the ability to keep answers consistent with actual controls

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing marketing organization focused on helping B2B brands strengthen their digital presence through engaging, platform-specific social media content. As the organization continues to expand its social media initiatives, they are seeking an experienced <strong>Social Media Specialist</strong> to manage content creation, publishing, content calendars, and performance tracking across multiple social platforms.</p><br>Role Overview<p>The <strong>Social Media Specialist</strong> will be responsible for executing day-to-day social media initiatives across LinkedIn, Instagram, Facebook, TikTok, and Pinterest. This role combines content creation, copywriting, publishing, trend awareness, analytics, and strategy support.</p><br><p>The ideal candidate has experience working within a B2B marketing environment, understands how content and audiences differ across platforms, and can balance creative execution with data-driven decision-making. They should be highly organized and comfortable managing multiple content schedules, collaborating with marketing and creative teams, and using performance insights to continuously improve social media results.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesSocial Media Content Creation &amp; Management<ul><li><p>Create engaging social media content aligned with brand goals, campaigns, and audience needs.</p><br></li><li><p>Develop content for <strong>LinkedIn, Instagram, Facebook, TikTok, and Pinterest</strong>.</p><br></li><li><p>Adapt content, messaging, formats, and creative approaches based on platform-specific best practices and audience behavior.</p><br></li><li><p>Write compelling captions and social copy appropriate for different platforms and audiences.</p><br></li><li><p>Develop content ideas and contribute to creative direction.</p><br></li><li><p>Maintain consistent brand messaging, tone, and quality across social media channels.</p><br></li><li><p>Monitor social media trends and identify relevant opportunities for new content.</p><br></li></ul>Content Calendar &amp; Publishing<ul><li><p>Develop and maintain organized social media content calendars.</p><br></li><li><p>Manage posting schedules across multiple social media platforms.</p><br></li><li><p>Schedule and publish approved content accurately and on time.</p><br></li><li><p>Coordinate content approvals and ensure deliverables remain on schedule.</p><br></li><li><p>Manage multiple content priorities while maintaining consistent publishing cadences.</p><br></li><li><p>Ensure upcoming campaigns, initiatives, and relevant trends are incorporated into content planning.</p><br></li></ul>B2B Social Media Strategy Support<ul><li><p>Support social media strategies designed to increase brand awareness, audience engagement, and lead generation.</p><br></li><li><p>Create content tailored to B2B audiences and broader business objectives.</p><br></li><li><p>Collaborate with marketing teams to align social media initiatives with campaigns and marketing priorities.</p><br></li><li><p>Recommend new content ideas, formats, and approaches based on audience behavior and platform trends.</p><br></li><li><p>Identify opportunities to strengthen social media performance across channels.</p><br></li></ul>Analytics &amp; Reporting<ul><li><p>Track and analyze social media performance across platforms.</p><br></li><li><p>Monitor key metrics including engagement, reach, follower growth, content performance, and audience insights.</p><br></li><li><p>Prepare regular social media performance reports.</p><br></li><li><p>Identify high- and low-performing content and determine potential areas for improvement.</p><br></li><li><p>Translate performance data into actionable recommendations for future content.</p><br></li><li><p>Continuously refine social media execution based on analytics and performance trends.</p><br></li></ul>Agency &amp; Client Collaboration<ul><li><p>Support multiple marketing initiatives within an agency environment.</p><br></li><li><p>Collaborate with internal marketing teams, designers, and other creative professionals.</p><br></li><li><p>Ensure client goals, messaging, and brand standards are accurately reflected in social media content.</p><br></li><li><p>Communicate progress, results, recommendations, and outstanding needs clearly.</p><br></li><li><p>Manage multiple priorities while maintaining strong organization and attention to detail.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years of experience</strong> in social media management, content creation, digital marketing, or a related role.</p><br></li><li><p>Experience working within a <strong>B2B marketing environment</strong>, with agency experience strongly preferred.</p><br></li><li><p>Experience managing multiple social media platforms and content calendars simultaneously.</p><br></li><li><p>Proven experience creating, scheduling, and publishing engaging social media content.</p><br></li><li><p>Experience analyzing social media performance and using results to improve content execution.</p><br></li></ul>Skills<ul><li><p>Strong understanding of <strong>LinkedIn, Instagram, Facebook, TikTok, and Pinterest</strong>.</p><br></li><li><p>Strong social media copywriting and content creation capabilities.</p><br></li><li><p>Ability to adapt messaging, content formats, and creative approaches for different platforms and audiences.</p><br></li><li><p>Familiarity with social media scheduling, publishing, and analytics tools.</p><br></li><li><p>Strong understanding of social media metrics, reporting, and performance analysis.</p><br></li><li><p>Comfortable using <strong>Canva</strong> or similar content creation tools.</p><br></li><li><p>Strong understanding of social media trends and platform-specific best practices.</p><br></li><li><p>Excellent organizational skills with the ability to manage multiple content calendars and deadlines.</p><br></li><li><p>Strong attention to detail and ability to maintain brand consistency.</p><br></li><li><p>Ability to translate social media performance data into practical content recommendations.</p><br></li></ul>What Success Looks Like<ul><li><p>Social media channels remain consistently active, organized, and aligned with brand and business objectives.</p><br></li><li><p>High-quality content is created, approved, and published on schedule across all relevant platforms.</p><br></li><li><p>Content is appropriately adapted for the audiences and best practices of each social media channel.</p><br></li><li><p>Engagement, reach, audience growth, and overall content performance improve over time.</p><br></li><li><p>Social media reports clearly communicate results and provide actionable recommendations.</p><br></li><li><p>Content strategies and execution are continuously refined based on performance data and emerging trends.</p><br></li><li><p>Internal teams and clients receive reliable execution, strong organization, and clear communication.</p><br></li></ul>Opportunity<p>This is an opportunity to take hands-on ownership of social media execution while contributing to broader B2B marketing strategies. The <strong>Social Media Specialist</strong> will work across content creation, copywriting, publishing, analytics, and strategy support while collaborating with marketing and creative teams.</p><br><p>For a social media professional who enjoys combining creativity with organization and data-driven decision-making, this role provides the opportunity to directly influence how brands communicate, engage audiences, and grow their digital presence.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is an innovative game development company focused on delivering engaging gaming experiences and providing high-quality support to its player community. They are seeking a dedicated <strong>Technical Customer Support Representative</strong> to manage player inquiries, troubleshoot issues, support app store review management, and collaborate with internal teams to improve the overall player experience.</p><br>Role Overview<p>As the <strong>Technical Customer Support Representative</strong>, you will be responsible for providing timely and professional support to players through Zendesk while helping identify, document, and escalate technical issues.</p><br><p>You will handle billing, account, and bug-related inquiries, manage player reviews across the Apple App Store and Google Play Store, assist with QA smoke testing, and collaborate with QA and development teams to resolve customer-reported issues.</p><br><p>This role is ideal for someone who is detail-oriented, tech-savvy, comfortable troubleshooting digital products, and interested in working within the gaming industry.</p><br>Location<p>Fully Remote (Work from Home) | Tuesday–Saturday, 10 AM–7 PM PST with a 1-hour lunch break</p><br>Key Responsibilities<p>Customer Support &amp; Player Experience</p><br><ul><li><p>Provide prompt and professional email support to players through Zendesk.</p><br></li><li><p>Respond to billing, account, bug, and other customer inquiries while maintaining a positive player experience.</p><br></li><li><p>Troubleshoot customer concerns and provide accurate information based on available support resources.</p><br></li><li><p>Maintain timely response times and contribute to strong customer satisfaction.</p><br></li></ul><p>Technical Issue Reporting &amp; QA Support</p><br><ul><li><p>Identify potential technical issues and bugs reported by players.</p><br></li><li><p>Document and report technical issues through Jira or similar task management platforms.</p><br></li><li><p>Collaborate with the QA team to provide relevant information and support issue resolution.</p><br></li><li><p>Familiarize yourself with game mechanics and features to conduct QA smoke tests and identify potential issues.</p><br></li><li><p>Track reported issues and provide appropriate follow-up when necessary.</p><br></li></ul><p>App Store Review Management</p><br><ul><li><p>Monitor player reviews across the Apple App Store and Google Play Store.</p><br></li><li><p>Respond professionally and constructively to player feedback and concerns.</p><br></li><li><p>Identify recurring themes or issues within app store reviews and communicate relevant findings internally.</p><br></li><li><p>Help maintain a positive and responsive presence across app store channels.</p><br></li></ul><p>Knowledge Base &amp; Documentation</p><br><ul><li><p>Assist with maintaining and updating customer support documentation.</p><br></li><li><p>Keep player-facing FAQs accurate, relevant, and aligned with current game functionality.</p><br></li><li><p>Identify opportunities to improve documentation based on recurring customer questions and support issues.</p><br></li></ul><p>Cross-Functional Collaboration</p><br><ul><li><p>Communicate customer concerns and recurring issues to internal teams through Slack.</p><br></li><li><p>Work closely with QA and development teams to support resolution of customer-reported problems.</p><br></li><li><p>Share relevant player feedback that can contribute to product and support improvements.</p><br></li><li><p>Maintain clear communication across teams when escalating or following up on technical issues.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>2+ years of experience in customer support, preferably within gaming, technology, software, or another online product environment.</p><br></li><li><p>Experience providing ticket-based customer support using Zendesk or a similar CRM platform.</p><br></li><li><p>Experience managing FAQs, customer support documentation, or knowledge base content.</p><br></li><li><p>Experience with Apple App Store and Google Play Store review management is highly advantageous.</p><br></li><li><p>Previous experience supporting gaming products is preferred.</p><br></li></ul><p>Skills</p><br><ul><li><p>Has strong written communication skills and can provide clear, professional, and helpful responses to customer inquiries.</p><br></li><li><p>Is proficient with Zendesk or similar customer support platforms and can effectively manage tickets, customer inquiries, FAQs, and support workflows.</p><br></li><li><p>Is comfortable using Jira or similar task management tools to accurately document, escalate, and track technical issues.</p><br></li><li><p>Can use Slack or similar collaboration platforms to communicate customer concerns and coordinate effectively with internal teams.</p><br></li><li><p>Can quickly learn game mechanics, features, and digital environments to troubleshoot player issues and assist with QA smoke testing.</p><br></li><li><p>Has experience or familiarity with supporting online products, software, mobile applications, or similar digital experiences.</p><br></li><li><p>Can effectively manage player reviews and feedback across platforms such as the Apple App Store and Google Play Store.</p><br></li><li><p>Familiarity with mobile and PC gaming environments, platforms, and stores is considered a plus.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Fast learner who can quickly become familiar with game mechanics and product features.</p><br></li><li><p>Highly organized, detail-oriented, and responsive when handling customer inquiries.</p><br></li><li><p>Customer-focused with a commitment to delivering a positive player experience.</p><br></li><li><p>Tech-savvy and comfortable investigating and communicating technical issues.</p><br></li><li><p>Collaborative and comfortable working closely with QA and development teams.</p><br></li><li><p>Flexible and adaptable when support priorities or demands change.</p><br></li><li><p>Passion for or familiarity with gaming is considered a plus.</p><br></li><li><p>Additional language skills are considered advantageous.</p><br></li></ul>What Success Looks Like<ul><li><p>Player inquiries receive timely, accurate, and professional responses.</p><br></li><li><p>Customer satisfaction remains strong and is reflected in CSAT performance.</p><br></li><li><p>Technical issues are accurately documented and communicated to QA and development teams.</p><br></li><li><p>QA smoke testing helps identify potential issues affecting the player experience.</p><br></li><li><p>App store reviews receive thoughtful and constructive responses that support a positive brand presence.</p><br></li><li><p>Customer support documentation and FAQs remain accurate and useful.</p><br></li><li><p>Internal teams receive clear information regarding recurring customer concerns and technical issues.</p><br></li><li><p>Collaboration between Customer Support, QA, and Development contributes to efficient issue resolution.</p><br></li></ul>Opportunity<p>This is an opportunity to join an innovative gaming company and play a direct role in supporting its player community. You will work across customer support, technical issue reporting, QA support, app store management, and internal collaboration while helping improve the overall player experience.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>