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<p>The Business Development Analyst is a vital role that contributes to LSEG s ambition to be a strategic enabler of sustainable growth. We are looking for an enthusiastic person who wants to support the product team in the content expansion strategy and new product development for the region. Main activities on the role include research on industry trends and regulations; create presentation and marketing materials translating our global efforts in a localized campaign; connect with key market stakeholders and support their data provision LSEG technology; manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results; follow up with support and content teams and provide regular project updates to management.</p><p>What You'll Be Doing:</p><ul><li>Support in education and learning activities as well as promotion initiatives through presentations, webinars, or events.</li><li>Identify, establish and nurture relationships with key stakeholders across sales, marketing and operations to support growth and collaborative success outcomes.</li><li>Proactively identify new companies to increase initial target lists.</li><li>Effectively leverage and use sales engagement tools, system and processes.</li></ul><p>What You'll Bring:</p><ul><li>Ability to provide clients with the best customer experience as possible.</li><li>Telephone and remote contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities.</li><li>Able to articulate the benefits of LSEG products and services to potential clients in a concise and pointed manner that fosters greater product curiosity.</li><li>Experience working in a professional, institutional, preferably within financial services or information technology industries.</li></ul><p>Knowledge & Skills:</p><ul><li>Junior professional or graduate in finance, capital markets and/or economics.</li><li>Position for a developing professional building experience in their specialist function.</li><li>English & Arabic language capability.</li><li>Highly effective communication, presentation and research skills.</li><li>Uses appropriate interpersonal styles and communication methods necessary to gain acceptance of a product, service, or idea from prospects and clients.</li><li>Ability to work within a cross-functional organization.</li><li>Identify and suggest process improvement following research on market best practices, client and stakeholder feedback.</li></ul><p>Scope of Impact:</p><ul><li>This is an individual contributor role.</li><li>May lead and be accountable for straight-forward projects and associated teams.</li><li>May Provides input to the objectives and goals of the department.</li><li>Responsible for managing own time and responsibilities.</li></ul><p>What We Offer:</p><p>We're proud to offer a working culture that supports growth, balance, and purpose:</p><ul><li>Hybrid and flexible working arrangements.</li><li>A welcoming, inclusive culture backed by Employee Networks.</li><li>A competitive referral bonus program.</li><li>Access to private healthcare, wellness support, and pension contributions.</li><li>Professional development opportunities and learning resources.</li><li>Paid volunteer time to support causes that matter to you.</li><li>A team that values your input and supports your goals.</li></ul><p>We believe diversity makes us stronger. If you have a disability or long-term health condition and need reasonable accommodations during the application or interview process, please let us know - we're here to support you!</p><p>Career Stage: Senior Associate</p><p>London Stock Exchange Group (LSEG) Information:</p><p>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose, driving financial stability, empowering economies and enabling customers to create sustainable growth, is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</p><p>Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to provide clients with the best customer experience as possible.</li><li>Telephone and remote contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities.</li><li>Able to articulate the benefits of LSEG products and services to potential clients in a concise and pointed manner that fosters greater product curiosity.</li><li>Experience working in a professional, institutional, preferably within financial services or information technology industries.</li><li>Junior professional or graduate in finance, capital markets and/or economics.</li><li>Position for a developing professional building experience in their specialist function.</li><li>English & Arabic language capability.</li><li>Highly effective communication, presentation and research skills.</li><li>Uses appropriate interpersonal styles and communication methods necessary to gain acceptance of a product, service, or idea from prospects and clients.</li><li>Ability to work within a cross-functional organization.</li><li>Identify and suggest process improvement following research on market best practices, client and stakeholder feedback.</li></ul>
<p>About PwC At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. About the Resource management team Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment. About the Resource management team Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment. About the role The Resource Manager is responsible for managing a team that will work closely with key stakeholders and onshore resourcing teams to forecast resource requirements, identify skill gaps, and ensure that the right people are deployed to the right projects at the right time. The Manager and SA/A roles will act as a critical link between project teams and business operations, analysing workforce trends, overseeing resource planning tools, and implementing strategies to enhance efficiency and productivity. These role s are crucial for ensuring that the right talent is available at the right time to meet project and operational demands while optimi sing workforce efficiency. You will collaborate closely with onshore resourcing teams, project managers, business leads, and senior leadership to manage critical resourcing data for the onshore resourcing teams. The ideal resource manager will have strong analytical skills, experience in resource management, strong communication and attention to detail and the ability to balance short-term needs with long-term workforce planning. They will also need experience of line management. This role provides the opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization. In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training. Core Responsibilities Resource Planning Leadership reporting, to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit. Execute and manage operational processes to ensure data accuracy, integrity, and completeness t o deliver sustainable, high-quality information . Conduct analysis of key operational metrics to support management and leadership to identify actions required. Proactively identify improvement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes. Provide responsive and professional administrative support to the Resource Management community. Budget & Billing Management Provide reports on resource allocation, utilization, and operational efficiency. Stakeholder Communication Act as a bridge between different teams, ensuring clear communication about resource availability and needs. Develop and maintain strong relationships with key stakeholders at all levels. Build and develop strong and effective relationships with colleagues working across the UK. Act as a trusted advisor to senior management on workforce strategy . Risk Management: Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary. Share knowledge and best practice across the team. Process Improvement & Data Analysis Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth. Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information. Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis. Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner. Skills: Demonstrable experience of workforce planning, resourcing, recruitment or project management experience within a professional environment Evidence of well refined communication skills An ability to cultivate and maintain strong relationships with an ability to communicate and negotiate across all levels of the business Able to plan prioritise, multitask and manage a significant workload under pressure Must be comfortable and confident with systems </p><p><strong>Desired Candidate Profile</strong></p><p>Skills: Demonstrable experience of workforce planning, resourcing, recruitment or project management experience within a professional environment Evidence of well refined communication skills An ability to cultivate and maintain strong relationships with an ability to communicate and negotiate across all levels of the business Able to plan prioritise, multitask and manage a significant workload under pressure Must be comfortable and confident with systems Microsoft Office (particularly Excel) Knowledge of manpower planning systems would be advantageous but not essential Ability to work independently and across multiple workstreams Planning and/or Scheduling skills Maintain high attention to detail, especially when processing high volumes of work Actively manage expectations and escalate where necessary Actively seek and identify opportunities for development Time management and organisational skills Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date</p>
Role Purpose:The Investment Director will be responsible for leading the development, execution, and continuous evolution of the Fund's investment strategy across assigned sectors and portfolios. The role is accountable for originating, evaluating, executing, and managing investments that deliver sustainable long-term value while maintaining an optimal balance between risk and return. The Investment Director will provide strategic leadership to the investment function by overseeing multiple investment teams, directing investment priorities, making recommendations on key investment and divestment decisions, and ensuring alignment with the Fund's overall investment objectives. The role will serve as a trusted advisor to the CIO and/or Sub-fund CEO and represent the Fund with government stakeholders, investors, portfolio companies, financial institutions, and strategic partners.<br>The Investment Director will also be responsible for building a high-performing investment organization by mentoring senior investment professionals, fostering collaboration across teams, and driving a culture of excellence, accountability, and sound investment judgment.<br>Roles & Responsibilities:Strategic / Financial Lead the development and execution of the Fund's investment strategy in alignment with the overall vision and objectives of TSFE. Advise the CIO and/or Sub-fund CEO on strategic investment priorities, portfolio allocation, capital deployment, and long-term value creation opportunities. Develop sector investment theses and identify emerging investment opportunities aligned with national priorities and market trends. Lead the formulation and execution of investment plans to achieve target portfolio returns while maintaining acceptable risk levels. Oversee capital allocation across investments to ensure portfolio diversification and alignment with approved investment strategies. Lead investment committee discussions and provide recommendations regarding acquisitions, follow-on investments, exits, restructurings, and divestments. Review and approve investment proposals, valuation methodologies, financial models, and business cases before submission to governance committees. Drive portfolio optimization through proactive portfolio reviews and strategic capital recycling initiatives. Ensure investment activities comply with TSFE's investment mandate, governance framework, and risk appetite. Identify new investment themes, sectors, and strategic partnerships that enhance portfolio performance and support economic development objectives. Collaborate with other Investment Directors to ensure alignment across sub-funds and maximize synergies across the overall investment portfolio.<br>Operations Lead the end-to-end investment lifecycle from origination through execution, portfolio management, and exit. Establish and continuously improve investment processes, methodologies, and best practices across the investment function. Oversee sourcing activities and ensure the development of a strong pipeline of high-quality investment opportunities. Direct financial, commercial, legal, operational, tax, ESG, and technical due diligence activities to support sound investment decisions. Ensure investment transactions are structured effectively to maximize value while protecting the Fund's interests. Monitor investment performance against financial and strategic objectives and ensure timely corrective actions where necessary. Lead post-investment portfolio management activities, including value creation initiatives and governance oversight of portfolio companies. Ensure periodic portfolio reviews are conducted and presented to executive management and governance committees. Monitor market developments, macroeconomic trends, sector performance, and regulatory changes affecting the investment portfolio. Ensure robust investment reporting, portfolio analytics, valuation updates, and performance measurement processes are maintained. Oversee implementation of portfolio risk management frameworks and ensure compliance with investment policies and governance standards. Guide investment teams in resolving complex commercial, financial, operational, and strategic issues impacting portfolio companies.<br>Customers (Internal / External) Represent TSFE in engagements with investors, financial institutions, regulators, sovereign wealth funds, private equity firms, investment banks, and strategic partners. Develop and maintain senior-level relationships with government entities, portfolio company leadership, institutional investors, and market participants. Lead negotiations with buyers, sellers, co-investors, lenders, advisors, and strategic partners throughout the investment lifecycle. Serve as a senior representative of the Fund at conferences, industry forums, investment committees, and stakeholder meetings. Collaborate closely with the CIO, Sub-fund CEOs, executive leadership, and other Investment Directors to align investment priorities across the organization. Provide strategic insights and market intelligence that support enterprise-wide investment decision-making. Build partnerships that facilitate access to proprietary investment opportunities and strategic co-investment initiatives.<br>People Leadership:Lead, mentor, and develop a high-performing investment organization comprising Associate Directors, Vice Presidents, Associates, and Analysts. Set strategic objectives, KPIs, and performance expectations for investment teams and monitor achievement against agreed targets. Build organizational capability by coaching senior investment professionals and developing succession plans for key leadership positions. Foster a culture of collaboration, accountability, innovation, and disciplined investment decision-making. Promote knowledge sharing and continuous learning across investment teams. Ensure appropriate resource planning and capability development to meet evolving investment priorities. Lead talent identification, recruitment, retention, and succession planning initiatives within the investment function. Empower investment leaders to exercise sound commercial judgment while maintaining strong governance and risk management practices. Governance & Risk Ensure full compliance with TSFE's governance framework, investment policies, delegation of authority, and regulatory requirements. Provide strategic oversight of investment risk, including financial, operational, legal, ESG, and reputational risks. Chair or participate in governance committees as required and ensure investment decisions are appropriately documented. Ensure independent challenge and rigorous review of investment assumptions, valuations, and financial models. Promote a strong risk management culture across investment teams and portfolio companies. Education, Qualification & Work Experience Bachelor’s degree in finance, Business Administration, Economics, Accounting, or a related discipline. Master's degree (MBA, Finance, Economics, or equivalent) is preferred. CFA, CAIA, CPA, or other relevant professional qualifications are preferred. Minimum 14–18 years of progressive investment experience, including significant leadership experience within sovereign wealth funds, private equity firms, infrastructure funds, investment banks, asset managers, or principal investment organizations. Proven track record of originating, leading, negotiating, executing, and managing large-scale investments and complex transactions. Extensive experience in portfolio management, corporate finance, valuation, financial modelling, mergers & acquisitions, capital markets, and investment governance. Demonstrated experience leading senior investment professionals and managing high-performing investment teams. Strong understanding of financial, commercial, legal, tax, ESG, and operational aspects of investment management. Experience serving on boards or board committees of portfolio companies is highly desirable.
<strong>At EY, we’re all in to shape your future with confidence.<br><br></strong>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br><br>Join EY and help to build a better working world.<br><br>The opportunity<br><br>As a Supervising Associate within the EY MENA Consulting Learning team, you will provide dedicated regional program management support for a growing and increasingly complex learning portfolio. Working closely with Consulting leaders, regional and global learning teams, facilitators, vendors and subject matter resources, you will translate business capability priorities into well-governed, high-quality learning experiences delivered through classroom, virtual and digital channels.<br><br>This role brings together end-to-end portfolio and program management, large-scale event delivery, stakeholder engagement, communications, governance, reporting and continuous improvement. You will oversee delivery across multiple concurrent initiatives, strengthen regional coordination and continuity, and support the Consulting Learning Leader in advancing strategic business partnering, capability transformation and future-skills priorities.<br><br>Your key responsibilities<br><br><ul><li>Translate the MENA Consulting learning strategy and annual priorities into an integrated regional delivery plan, partnering with business stakeholders to identify capability requirements, dependencies, risks and success measures.</li><li>Own the end-to-end program management and regional deployment of a portfolio of learning programs, including workplans, milestones, scheduling, nominations, registrations, learner communications, facilitator coordination, logistics, risk management, evaluation and follow-up.</li><li>Lead the program management of onboarding, Skills Activation Workshops, capability academies, Communities of Practice, Power Hours and other Consulting upskilling initiatives across ranks and competencies.</li><li>Coordinate the design, maintenance and continuous enhancement of Consulting learning pathways, curricula, learning maps and credential journeys, aligned with capability requirements by rank and the Consulting Personas.</li><li>Manage the regional adaptation and deployment of global priority learning, ensuring local business relevance while maintaining alignment with global standards, governance and intended outcomes.</li><li>Oversee effective use of learning platforms and tools, including course setup, curriculum management, attendance and completion tracking, learner support, compliance monitoring and accurate portfolio reporting.</li><li>Build disciplined portfolio reporting that monitors participation, completion, learner feedback, delivery quality, risks, budget and learning impact, using data-driven insights to inform decisions and continuous improvement.</li><li>Act as the central coordination point across MENA Consulting stakeholders and regional and global learning teams for program rollouts, platform enhancements, process improvements and strategic learning projects.</li><li>Embed AI, Copilot and technology-enabled ways of working across learning experiences, from productivity boosters and simulations to coaching, collaboration and difficult-conversation practice.</li><li>Project-manage large-scale learning events, bootcamps, workshops and development programs, including governance, budgeting, venue and vendor management, facilitator sourcing, stakeholder coordination, communications and onsite delivery oversight.</li><li>Own program governance, budget tracking, status reporting, issue escalation and delivery controls to ensure consistent, efficient and high-quality execution across the learning portfolio.</li><li>Drive continuous improvement and learning automation by identifying opportunities to simplify, standardize and enhance processes, systems, communications, reporting and learner experiences across the region.<br><br></li></ul>Skills and attributes for success<br><br><ul><li>Strong program and project management capability, with the ability to manage a complex portfolio, multiple workstreams, dependencies, risks, deadlines and stakeholders.</li><li>Confident stakeholder management and influencing skills, with the credibility to work with senior business leaders and a strong internal client-service mindset.</li><li>Clear, concise written and verbal communication skills, including the ability to develop executive-ready updates, learning campaigns and stakeholder communications across diverse and globally connected teams.</li><li>Strong analytical capability and attention to detail, particularly in portfolio reporting, learning data, budgets, risks, evaluation and impact measurement.</li><li>A proactive, collaborative and solution-oriented approach, with strong ownership, sound judgement and the flexibility to adapt in a fast-paced, transformation-led environment.</li><li>Advanced capability in Microsoft Excel and PowerPoint, with confidence using learning management systems, virtual learning tools and reporting dashboards.</li><li>Strong AI fluency, including practical proficiency in Microsoft Copilot and other approved generative AI tools, with the ability to apply responsible prompting, content generation, analysis and automation to improve learning design, delivery, communications and operations.<br><br></li></ul>To qualify for the role, you must have<br><br><ul><li>A bachelor’s degree in Human Resources, Business Administration Education or a related field.</li><li>At least five years of relevant experience in Learning & Development, Talent Development, learning program management, Learning Operations or a related area, with evidence of operating independently across complex initiatives.</li><li>Demonstrated experience managing learning programs or portfolios end to end in a corporate, professional services or multinational environment.</li><li>Experience working with learning management systems and producing accurate portfolio, participation, completion, budget and impact reporting.</li><li>Strong proficiency in English and advanced working knowledge of Microsoft Office tools, particularly Excel and PowerPoint.</li><li>Demonstrated AI fluency and hands-on experience using Microsoft Copilot or comparable enterprise generative AI tools to enhance productivity, analysis, communications and learning-related workflows, in line with responsible AI and data-protection requirements.<br><br></li></ul>Ideally, you’ll also<br><br><ul><li>Have experience leading or managing regional or global learning initiatives and working with geographically dispersed stakeholders.</li><li>Bring knowledge of capability needs analysis, learning pathways, credentials, program evaluation and facilitation.</li><li>Have hands-on exposure to learning analytics, dashboards, digital learning solutions, AI-enabled learning, vendor management and budget tracking.<br><br></li></ul>What we look for<br><br>We are seeking an experienced and highly organized learning program manager who can bring structure and discipline to a complex regional portfolio and translate strategic priorities into effective execution. You will demonstrate strong ownership, build trusted relationships with senior stakeholders, manage multiple concurrent initiatives and escalate risks in a timely manner. Sound judgement, commercial awareness and a commitment to quality will be essential, together with the confidence to challenge constructively, simplify ways of working and deliver practical improvements across the MENA Consulting Learning agenda.<br><br>What we offer you<br><br>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.<br><br><strong>Are you ready to shape your future with confidence? Apply today.<br><br></strong>To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.<br><br>EY | Building a better working world<br><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br><br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br><br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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<p><b>Job Description:</b></p><br><p><b>Role Summary</b></p><br><p>We are seeking a Senior Oracle Database Administrator with deep expertise across on-premises and OCI-hosted database environments supporting mission-critical Oracle application stacks. This role spans the full DBA lifecycle installation, patching, performance engineering, high availability, disaster recovery, security hardening, and automation with hands-on accountability for databases underpinning Oracle E-Business Suite, Siebel CRM, Billing & Revenue Management (BRM), and Fusion Cloud applications.</p><br><p><b>Key Responsibilities</b></p><br><p><b>On-Premises Database Administration</b></p><br><ul><li>Install, configure, and manage Oracle Database (19c, 21c, 23ai) on Linux (OL/RHEL) and Solaris/AIX environments.</li><li>Administer Oracle RAC and RAC One Node clusters including clusterware, voting disks, OCR, and SCAN listeners.</li><li>Manage ASM disk groups, rebalancing, failure groups, and storage allocation across database workloads.</li><li>Plan and execute database patching (RU/RUR, one-off patches) using OPatch and opatchauto with minimal downtime windows.</li><li>Administer Oracle Grid Infrastructure, TNS networking, listener configurations, and database link management.</li><li>Manage Oracle Multitenant architecture (CDB/PDB) including provisioning, cloning, plugging/unplugging, and resource management.</li></ul><br><p><b>OCI Database Services Administration</b></p><br><ul><li>Provision and manage OCI DB Systems (VM/BM), Exadata Cloud Service (ExaCS), and Exadata Cloud@Customer (ExaCC).</li><li>Administer Oracle Autonomous Database (ATP/ADW) including scaling, cloning, refreshable clones, and workload management.</li><li>Manage OCI Database tooling: Database Management, Operations Insights, Performance Hub, and Management Agent.</li><li>Automate database provisioning and lifecycle operations using Terraform (OCI provider) and OCI CLI.</li><li>Configure and manage OCI networking for database tier: private subnets, NSGs, service gateways, and private endpoints.</li><li>Manage database backups to OCI Object Storage and configure automatic backup policies.</li></ul><br><p><b>Oracle Application Database Support</b></p><br><ul><li>Administer databases underpinning <b>Oracle E-Business Suite (EBS)</b> including EBS-specific schemas, concurrent managers, AD utilities, and database-tier patching aligned with EBS release cycles.</li><li>Manage databases for <b>Siebel CRM</b> Siebel schema optimization, table space management, index maintenance, and Siebel-specific parameter tuning.</li><li>Support <b>Oracle BRM (Billing & Revenue Management)</b> databases pipeline-intensive workload tuning, BRM schema management, partition strategies for CDR/event data, and purge/archive automation.</li><li>Administer databases for <b>Oracle Fusion Cloud</b> integrations managing landing/staging databases, OIC connectivity, and hybrid database links between on-prem and Fusion SaaS.</li><li>Coordinate with application teams on release deployments, schema changes, data migrations, and application-driven database changes.</li></ul><br><p><b>High Availability & Disaster Recovery</b></p><br><ul><li>Implement and maintain Oracle Data Guard (Physical/Logical Standby, Active Data Guard) for on-prem and OCI.</li><li>Design and execute switchover/failover runbooks including cross-platform DR scenarios (on-prem ↔ OCI).</li><li>Manage RMAN backup and recovery strategies including backup to disk, tape (OSB), OCI Object Storage, and ZDLRA.</li><li>Configure and maintain Oracle Flashback technologies (Flashback Database, Flashback Table, Restore Points).</li><li>Implement Oracle GoldenGate for real-time replication, zero-downtime migration, and active-active configurations.</li></ul><br><p><b>Performance Engineering & Tuning</b></p><br><ul><li>Perform proactive performance analysis using AWR, ASH, ADDM, SQL Tuning Advisor, and SQL Plan Management.</li><li>Tune SQL workloads, execution plans, and optimizer statistics for application-specific patterns (EBS, Siebel, BRM).</li><li>Configure and optimise Resource Manager plans for multi-workload consolidation and PDB-level resource isolation.</li><li>Monitor and tune I/O, memory (SGA/PGA), and concurrency across RAC instances.</li><li>Conduct capacity planning and trending analysis to inform scaling and consolidation decisions.</li></ul><br><p><b>Security & Compliance</b></p><br><ul><li>Implement Transparent Data Encryption (TDE), Oracle Key Vault, and network encryption (SQL*Net encryption).</li><li>Configure Oracle Database Vault, Privilege Analysis, and Unified Auditing for compliance-driven environments.</li><li>Apply CIS Oracle Database benchmarks and security patching aligned with change management processes.</li><li>Manage database user security, role-based access, profiles, and password policies across environments.</li></ul><br><p><b>Automation & Tooling</b></p><br><ul><li>Develop and maintain automation scripts using Bash, Python, and PL/SQL for routine DBA tasks (health checks, space management, patching, provisioning).</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control targets, monitoring templates, metric thresholds, jobs, and compliance standards.</li><li>Build self-service database provisioning workflows using OEM, Terraform, and Ansible.</li><li>Implement database CI/CD practices schema version control (Liquibase/Flyway), automated deployments, and test environment refresh automation.</li></ul><br><p><b>General</b></p><br><ul><li>Develop and maintain operational runbooks, DR test plans, and architecture documentation.</li><li>Participate in on-call rotations, incident management, root cause analysis, and problem management.</li><li>Collaborate with solution architects, application teams, and client stakeholders on platform decisions.</li><li>Mentor junior DBAs and contribute to knowledge sharing within the practice.</li></ul><p><b>Required Skills & Experience</b></p><br><ul><li>8–10 years of progressive experience in Oracle Database Administration with hands-on expertise across on-premises and OCI-hosted environments.</li><li>Expert-level knowledge of Oracle RAC, ASM, Data Guard, RMAN, and Grid Infrastructure.</li><li>Strong experience with Oracle Multitenant architecture (CDB/PDB) and database consolidation.</li><li>Proven experience administering databases for at least two of: Oracle EBS, Siebel CRM, Oracle BRM, or Fusion Cloud.</li><li>Hands-on experience with OCI Database Services (DB Systems, ExaCS, Autonomous Database).</li><li>Strong proficiency in database performance tuning using AWR, ASH, ADDM, and SQL Tuning Advisor.</li><li>Experience with Oracle GoldenGate for replication and migration scenarios.</li><li>Proficiency in Bash and Python scripting for DBA automation.</li><li>Working knowledge of Oracle Enterprise Manager (OEM) 13c Cloud Control administration.</li><li>Strong understanding of Linux system administration (Oracle Linux / RHEL).</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.</li></ul><p><b>Preferred Skills</b></p><br><ul><li>Oracle certifications: Oracle Database Administration Certified Professional (19c/23ai), Oracle RAC Certified Expert, Oracle Cloud Database Services Certified Professional.</li><li>OCI certifications: OCI Architect Associate, OCI Database Professional.</li><li>Experience with Oracle ZDLRA (Zero Data Loss Recovery Appliance).</li><li>Familiarity with Terraform (OCI provider) for database infrastructure automation.</li><li>Experience with database CI/CD tooling (Liquibase, Flyway) and GitOps workflows.</li><li>Knowledge of Oracle Maximum Availability Architecture (MAA) best practices.</li><li>Experience with Oracle Database 23ai new features (AI Vector Search, JSON Relational Duality, True Cache).</li><li>Familiarity with Oracle Integration Cloud (OIC) and hybrid integration patterns.</li><li>Experience with Oracle Data Masking and Subsetting for non-production environments.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.</li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<strong>Job Description<br><br></strong><strong>Role Summary<br><br></strong>We are seeking a Senior Oracle Database Administrator with deep expertise across on-premises and OCI-hosted database environments supporting mission-critical Oracle application stacks. This role spans the full DBA lifecycle installation, patching, performance engineering, high availability, disaster recovery, security hardening, and automation with hands-on accountability for databases underpinning Oracle E-Business Suite, Siebel CRM, Billing & Revenue Management (BRM), and Fusion Cloud applications.<br><br><strong>Key Responsibilities<br><br></strong><strong>On-Premises Database Administration<br><br></strong><ul><li>Install, configure, and manage Oracle Database (19c, 21c, 23ai) on Linux (OL/RHEL) and Solaris/AIX environments.</li><li>Administer Oracle RAC and RAC One Node clusters including clusterware, voting disks, OCR, and SCAN listeners.</li><li>Manage ASM disk groups, rebalancing, failure groups, and storage allocation across database workloads.</li><li>Plan and execute database patching (RU/RUR, one-off patches) using OPatch and opatchauto with minimal downtime windows.</li><li>Administer Oracle Grid Infrastructure, TNS networking, listener configurations, and database link management.</li><li>Manage Oracle Multitenant architecture (CDB/PDB) including provisioning, cloning, plugging/unplugging, and resource management.<br><br></li></ul><strong>OCI Database Services Administration<br><br></strong><ul><li>Provision and manage OCI DB Systems (VM/BM), Exadata Cloud Service (ExaCS), and Exadata Cloud@Customer (ExaCC).</li><li>Administer Oracle Autonomous Database (ATP/ADW) including scaling, cloning, refreshable clones, and workload management.</li><li>Manage OCI Database tooling: Database Management, Operations Insights, Performance Hub, and Management Agent.</li><li>Automate database provisioning and lifecycle operations using Terraform (OCI provider) and OCI CLI.</li><li>Configure and manage OCI networking for database tier: private subnets, NSGs, service gateways, and private endpoints.</li><li>Manage database backups to OCI Object Storage and configure automatic backup policies.<br><br></li></ul><strong>Oracle Application Database Support<br><br></strong><ul><li>Administer databases underpinning Oracle E-Business Suite (EBS) including EBS-specific schemas, concurrent managers, AD utilities, and database-tier patching aligned with EBS release cycles.</li><li>Manage databases for Siebel CRM Siebel schema optimization, table space management, index maintenance, and Siebel-specific parameter tuning.</li><li>Support Oracle BRM (Billing & Revenue Management) databases pipeline-intensive workload tuning, BRM schema management, partition strategies for CDR/event data, and purge/archive automation.</li><li>Administer databases for Oracle Fusion Cloud integrations managing landing/staging databases, OIC connectivity, and hybrid database links between on-prem and Fusion SaaS.</li><li>Coordinate with application teams on release deployments, schema changes, data migrations, and application-driven database changes.<br><br></li></ul><strong>High Availability & Disaster Recovery<br><br></strong><ul><li>Implement and maintain Oracle Data Guard (Physical/Logical Standby, Active Data Guard) for on-prem and OCI.</li><li>Design and execute switchover/failover runbooks including cross-platform DR scenarios (on-prem ↔ OCI).</li><li>Manage RMAN backup and recovery strategies including backup to disk, tape (OSB), OCI Object Storage, and ZDLRA.</li><li>Configure and maintain Oracle Flashback technologies (Flashback Database, Flashback Table, Restore Points).</li><li>Implement Oracle GoldenGate for real-time replication, zero-downtime migration, and active-active configurations.<br><br></li></ul><strong>Performance Engineering & Tuning<br><br></strong><ul><li>Perform proactive performance analysis using AWR, ASH, ADDM, SQL Tuning Advisor, and SQL Plan Management.</li><li>Tune SQL workloads, execution plans, and optimizer statistics for application-specific patterns (EBS, Siebel, BRM).</li><li>Configure and optimise Resource Manager plans for multi-workload consolidation and PDB-level resource isolation.</li><li>Monitor and tune I/O, memory (SGA/PGA), and concurrency across RAC instances.</li><li>Conduct capacity planning and trending analysis to inform scaling and consolidation decisions.<br><br></li></ul><strong>Security & Compliance<br><br></strong><ul><li>Implement Transparent Data Encryption (TDE), Oracle Key Vault, and network encryption (SQL*Net encryption).</li><li>Configure Oracle Database Vault, Privilege Analysis, and Unified Auditing for compliance-driven environments.</li><li>Apply CIS Oracle Database benchmarks and security patching aligned with change management processes.</li><li>Manage database user security, role-based access, profiles, and password policies across environments.<br><br></li></ul><strong>Automation & Tooling<br><br></strong><ul><li>Develop and maintain automation scripts using Bash, Python, and PL/SQL for routine DBA tasks (health checks, space management, patching, provisioning).</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control targets, monitoring templates, metric thresholds, jobs, and compliance standards.</li><li>Build self-service database provisioning workflows using OEM, Terraform, and Ansible.</li><li>Implement database CI/CD practices schema version control (Liquibase/Flyway), automated deployments, and test environment refresh automation.<br><br></li></ul><strong>General<br><br></strong><ul><li>Develop and maintain operational runbooks, DR test plans, and architecture documentation.</li><li>Participate in on-call rotations, incident management, root cause analysis, and problem management.</li><li>Collaborate with solution architects, application teams, and client stakeholders on platform decisions.</li><li>Mentor junior DBAs and contribute to knowledge sharing within the practice.<br><br></li></ul><strong>Required Skills & Experience<br><br></strong><ul><li>8–10 years of progressive experience in Oracle Database Administration with hands-on expertise across on-premises and OCI-hosted environments.</li><li>Expert-level knowledge of Oracle RAC, ASM, Data Guard, RMAN, and Grid Infrastructure.</li><li>Strong experience with Oracle Multitenant architecture (CDB/PDB) and database consolidation.</li><li>Proven experience administering databases for at least two of: Oracle EBS, Siebel CRM, Oracle BRM, or Fusion Cloud.</li><li>Hands-on experience with OCI Database Services (DB Systems, ExaCS, Autonomous Database).</li><li>Strong proficiency in database performance tuning using AWR, ASH, ADDM, and SQL Tuning Advisor.</li><li>Experience with Oracle GoldenGate for replication and migration scenarios.</li><li>Proficiency in Bash and Python scripting for DBA automation.</li><li>Working knowledge of Oracle Enterprise Manager (OEM) 13c Cloud Control administration.</li><li>Strong understanding of Linux system administration (Oracle Linux / RHEL).</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.<br><br></li></ul><strong>Preferred Skills<br><br></strong><ul><li>Oracle certifications: Oracle Database Administration Certified Professional (19c/23ai), Oracle RAC Certified Expert, Oracle Cloud Database Services Certified Professional.</li><li>OCI certifications: OCI Architect Associate, OCI Database Professional.</li><li>Experience with Oracle ZDLRA (Zero Data Loss Recovery Appliance).</li><li>Familiarity with Terraform (OCI provider) for database infrastructure automation.</li><li>Experience with database CI/CD tooling (Liquibase, Flyway) and GitOps workflows.</li><li>Knowledge of Oracle Maximum Availability Architecture (MAA) best practices.</li><li>Experience with Oracle Database 23ai new features (AI Vector Search, JSON Relational Duality, True Cache).</li><li>Familiarity with Oracle Integration Cloud (OIC) and hybrid integration patterns.</li><li>Experience with Oracle Data Masking and Subsetting for non-production environments.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.<br><br></li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br><strong>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</strong> here<strong><em>.</em></strong>
<p><br></p><p>What you ll do As an Associate Consultant, you will: collaborate within small teams to help some of the world's biggest brands answer and implement solutions for their most challenging strategic questions. create meaningful contributions through ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality, and more.[SG1.1][HD1.2]</p><h3>Specialization Tracks</h3><p>We are looking for passionate and talented professionals who share our vision for helping our customers with their most urgent business needs. We are recruiting five specialization tracks that make up our team. Track placement will indicate the types of projects where you will spend most of your time; however, we encourage and enable working across tracks to allow team members to acquire diverse skills and experiences.</p><ol><li>Business Experimentation Leverage Mastercard's industry-leading predictive analytics platform, Test & Learn , and SQL to run data-backed business experiments for our clients. Consultants focus on data science-based solutions to provide insights on various business initiatives, including product launches, marketing campaigns, customer loyalty, and pricing across various industries that touch many Fortune 500 companies. Partner directly with clients to share findings and help determine which ideas are effective, as well as where, when, and how to implement them. Sampling of questions we help our customers answer: Where should a retailer open new stores to maximize profitability and minimize the cannibalization of nearby omnichannel sales? What bonus should be provided to someone opening a credit card account to entice them to use the card regularly? Team members will typically support 2-4 clients concurrently and develop a deep understanding of client business challenges through longer term engagements (typically lasting 1-2 years).</li><li>Strategy & Transformation Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms. Sampling of questions we help our customers answer: How can a global financial services institution be successful at entering a hyper competitive new market? How can a customer improve its operating model to better achieve operational, financial, and strategic goals? Team members typically support 1-3 projects concurrently, with each project lasting for approximately 8-16 weeks.</li><li>Performance Analytics Use quantitative and qualitative skills and enterprise applications (e.g., Business Intelligence Platforms, SQL, Python, and more) to drive data-led consulting solutions for customers. Weave together vast amounts of Mastercard, client & 3rd party data assets to investigate trends, build propensity models, develop data visualizations, and synthesize millions of data points into a cohesive story. Engage with client stakeholders through virtual and in-person meetings, leveraging insights to inform strategic recommendations. Sampling of questions we help our customers answer: How does a financial institution fraud/authorization metrics fare against competitors, and what are strategies that can help it be best-in-class? How is a technology customer s market share changing over time, and are there any segments where the client is relatively under penetrated? Team members support typically support several customers concurrently and include both short- and long-term projects that can last anywhere from 4 weeks up to 1 year.</li><li>Marketing Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard. Sampling of questions we help our clients answer: How does a fintech client optimize new customer acquisition and existing customers life cycle value through effective targeting and communications? How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer? How can a large financial institution best execute a portfolio conversion for example, after purchasing another issuer s portfolio including components like internal and external communications, market launch, and more? Team members typically support 1-3 projects from any domain and build fundamental marketing and consulting toolkit.</li><li>Deploy Help clients implement, launch, and scale Mastercard products, platforms, and business transformation initiatives. Combine program management, stakeholder engagement, and implementation expertise to guide complex initiatives from strategy into execution. Work closely with client and Mastercard teams, coordinate cross-functional efforts, manage risks and dependencies, and drive adoption to ensure clients realize value from their investments. Sampling of questions we help our clients answer: How can a financial institution successfully implement and launch a new payments, fraud, or digital banking solution while minimizing disruption to customers and internal teams? What governance structure, implementation roadmap, and stakeholder engagement plan will best position a client to deliver a large-scale transformation on time and within scope? How can a client accelerate adoption and maximize the value of a newly deployed platform, product, or technology investment across its organization?</li></ol><p>Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>What we re looking for Undergraduate or accelerated master s degree with an expected graduation date from December 2026 till July 2027 We recruit for and value the following core competencies: Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Proven record of leadership in a work setting and/or through extracurricular activities. Analytic Excellence: Demonstrates a strong aptitude for structured problem solving, analytical, and quantitative skills. Experience using data analysis or querying tools (e.g., SQL, SAS, Excel or Tableau) is an asset (particularly for Performance Analytics or Business Experimentation tracks). Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions. Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities. Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude. Integrity: Outstanding record of academic achievement. Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from mistakes. Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity. Communication: Ability to communicate complex ideas effectively. Excellent written and verbal communication skills. [If applicable] Please submit your transcript with your application. To participate in our job simulation and experience what it s like to work as a Consultant at Mastercard visit: https://www.theforage.com/simulations/mastercard/advisors-client-services-xvlw</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>A Culinary Leadership Opportunity at One of Cairo's Most Iconic Hotels<br>Set within the heart of Egypt's vibrant capital, <br>Cairo Marriott Hotel<br>is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished <br>Executive Sous Chef, Mediterranean<br>to join our culinary leadership team and help shape the future of our food and beverage experience.<br>About the Role<br>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<br>Reporting to the Executive Chef, the <br>Executive Sous Chef, Mediterranean<br>will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions. Responsible for overseeing <br>2 to 3 restaurant outlets<br>, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<br>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing. You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<br>Key Responsibilities<br>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<br>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<br>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<br>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<br>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<br>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<br>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<br>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<br>Develop collaborative relationships across hotel departments, including Banquets, Catering and Food & Beverage operations.<br>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<br>The Ideal Candidate<br>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<br>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<br>We are looking for someone who demonstrates:<br>Proven experience overseeing <br>Western and Mediterranean cuisine restaurants<br>.<br>A leadership style built on trust, collaboration, accountability and coaching.<br>Excellent commercial acumen, including food cost management and budget oversight.<br>Strong communication and stakeholder management skills.<br>The ability to inspire, motivate and develop diverse teams.<br>A commitment to exceptional guest satisfaction and continuous improvement.<br>A hands-on approach with a strong presence in the operation.<br>Education & Experience<br>High School Diploma or GED with a minimum of <br>6 years' experience<br>in culinary, food and beverage, or a related professional area;<br>OR<br>A <br>2-year degree<br>in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of <br>4 years' relevant professional experience<br>.<br>Why Join Marriott International?<br>At <br>Marriott International<br>, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<br>Joining <br>Marriott Hotels<br>means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<br>Your Next Chapter Starts Here<br>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with <br>Cairo Marriott Hotel<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary<\/h4>\n<p>A culinary leadership opportunity at one of Cairo's most iconic hotels.<\/p>\n<p>Set within the heart of Egypt's vibrant capital, Cairo Marriott Hotel is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<\/p>\n<p>As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished Executive Sous Chef, Mediterranean to join our culinary leadership team and help shape the future of our food and beverage experience.<\/p>\n\n<h4>About the role<\/h4>\n<p>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<\/p>\n<p>Reporting to the Executive Chef, the Executive Sous Chef, Mediterranean will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions.<\/p>\n<p>Responsible for overseeing 2 to 3 restaurant outlets, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<\/p>\n<p>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing.<\/p>\n<p>You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<\/p>\n\n<h4>Key responsibilities<\/h4>\n<ul>\n <li>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<\/li>\n <li>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<\/li>\n <li>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<\/li>\n <li>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<\/li>\n <li>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<\/li>\n <li>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<\/li>\n <li>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<\/li>\n <li>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<\/li>\n <li>Develop collaborative relationships across hotel departments, including banquets, catering and food & beverage operations.<\/li>\n <li>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<\/li>\n<\/ul>\n\n<h4>The ideal candidate<\/h4>\n<p>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<\/p>\n<p>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<\/p>\n<p>We are looking for someone who demonstrates:<\/p>\n<ul>\n <li>Proven experience overseeing Western and Mediterranean cuisine restaurants.<\/li>\n <li>A leadership style built on trust, collaboration, accountability and coaching.<\/li>\n <li>Excellent commercial acumen, including food cost management and budget oversight.<\/li>\n <li>Strong communication and stakeholder management skills.<\/li>\n <li>The ability to inspire, motivate and develop diverse teams.<\/li>\n <li>A commitment to exceptional guest satisfaction and continuous improvement.<\/li>\n <li>A hands-on approach with a strong presence in the operation.<\/li>\n<\/ul>\n\n<h4>Education & experience<\/h4>\n<p>High school diploma or GED with a minimum of 6 years' experience in culinary, food and beverage, or a related professional area; or<\/p>\n<p>A 2-year degree in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of 4 years' relevant professional experience.<\/p>\n\n<h4>Why join Marriott International?<\/h4>\n<p>At Marriott International, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<\/p>\n<p>Joining Marriott Hotels means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates.<\/p>\n<p>Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<\/p>\n\n<h4>Your next chapter starts here<\/h4>\n<p>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with Cairo Marriott Hotel.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates.<\/p>\n<p>We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.<\/p>\n<p>Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary</h4>
<p>A culinary leadership opportunity at one of Cairo's most iconic hotels. Set within the heart of Egypt's vibrant capital, Cairo Marriott Hotel is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.</p>
<p>As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished Executive Sous Chef, Mediterranean to join our culinary leadership team and help shape the future of our food and beverage experience.</p>
<h4>About the role</h4>
<p>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations. Reporting to the Executive Chef, the Executive Sous Chef, Mediterranean will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions.</p>
<p>Responsible for overseeing 2 to 3 restaurant outlets, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance. The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing.</p>
<p>You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.</li>
<li>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.</li>
<li>Provide hands-on leadership, coaching and development for culinary associates and direct reports.</li>
<li>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.</li>
<li>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.</li>
<li>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.</li>
<li>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.</li>
<li>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.</li>
<li>Develop collaborative relationships across hotel departments, including banquets, catering and food & beverage operations.</li>
<li>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.</li>
</ul>
<h4>The ideal candidate</h4>
<p>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences. You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.</p>
<p>We are looking for someone who demonstrates:</p>
<ul>
<li>Proven experience overseeing Western and Mediterranean cuisine restaurants.</li>
<li>A leadership style built on trust, collaboration, accountability and coaching.</li>
<li>Excellent commercial acumen, including food cost management and budget oversight.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>The ability to inspire, motivate and develop diverse teams.</li>
<li>A commitment to exceptional guest satisfaction and continuous improvement.</li>
<li>A hands-on approach with a strong presence in the operation.</li>
</ul>
<h4>Education & experience</h4>
<p>High school diploma or GED with a minimum of 6 years' experience in culinary, food and beverage, or a related professional area; <br>
OR <br>
A 2-year degree in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of 4 years' relevant professional experience.</p>
<h4>Why join Marriott International?</h4>
<p>At Marriott International, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.</p>
<p>Joining Marriott Hotels means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.</p>
<h4>Your next chapter starts here</h4>
<p>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with Cairo Marriott Hotel.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of <strong>“Wonderful Hospitality. Always.”</strong> by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p>
<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.</p>
<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>A Culinary Leadership Opportunity at One of Cairo's Most Iconic Hotels<br>Set within the heart of Egypt's vibrant capital, <br>Cairo Marriott Hotel<br>is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished <br>Executive Sous Chef, Mediterranean<br>to join our culinary leadership team and help shape the future of our food and beverage experience.<br>About the Role<br>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<br>Reporting to the Executive Chef, the <br>Executive Sous Chef, Mediterranean<br>will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions. Responsible for overseeing <br>2 to 3 restaurant outlets<br>, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<br>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing. You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<br>Key Responsibilities<br>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<br>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<br>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<br>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<br>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<br>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<br>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<br>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<br>Develop collaborative relationships across hotel departments, including Banquets, Catering and Food & Beverage operations.<br>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<br>The Ideal Candidate<br>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<br>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<br>We are looking for someone who demonstrates:<br>Proven experience overseeing <br>Western and Mediterranean cuisine restaurants<br>.<br>A leadership style built on trust, collaboration, accountability and coaching.<br>Excellent commercial acumen, including food cost management and budget oversight.<br>Strong communication and stakeholder management skills.<br>The ability to inspire, motivate and develop diverse teams.<br>A commitment to exceptional guest satisfaction and continuous improvement.<br>A hands-on approach with a strong presence in the operation.<br>Education & Experience<br>High School Diploma or GED with a minimum of <br>6 years' experience<br>in culinary, food and beverage, or a related professional area;<br>OR<br>A <br>2-year degree<br>in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of <br>4 years' relevant professional experience<br>.<br>Why Join Marriott International?<br>At <br>Marriott International<br>, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<br>Joining <br>Marriott Hotels<br>means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<br>Your Next Chapter Starts Here<br>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with <br>Cairo Marriott Hotel<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commercial Department Manager (CDM) is responsible for managing one or more retail departments within Marks and Spencer, ensuring efficient day-to-day operational management, and delivering excellent customer service. The role requires oversight of merchandising, stock availability, and profit protection, as well as delivering sales targets. A crucial part of the role involves training and developing team members, managing appraisals and performance, and ensuring the adherence to company policies and procedures. The CDM plays a supportive role in enhancing the store's reputation through diligent service management and customer interaction.</p>
<h4>What you will do</h4>
<strong>Customer service</strong><br>
<li>Daily coaching of colleagues to maximize impact at department level and developing all employees to deliver world-class service.</li>
<li>Responsible for protecting the customer journey while duty managing, prioritizing and coordinating the store objectives to maximize the customer experience.</li>
<li>React to all customer feedback and follow up with actions within the department on a daily basis.</li>
<li>Deliver friendly, knowledgeable, and efficient service within the department including sight lines, sizing, and one-to-one customer interaction.</li>
<li>Ensure customer satisfaction through the implementation of Customer Service Index and Mystery Shopper programs.</li>
<strong>Store operations</strong><br>
<li>Ensure store opening and closing procedures are adhered to.</li>
<li>Plan and implement store coverage properly.</li>
<li>Implement company visual guidelines, layouts, and timescales within your department ensuring clear navigation and sight lines.</li>
<li>Conduct daily floor walks generating positive sale-driving actions and coaching colleagues on conversion, basket drivers, and profit optimization.</li>
<li>Ensure that cash line procedures are adhered to and controls are implemented for employee purchases, returns, and damages.</li>
<li>Implement safety procedures in line with company policy to maintain a zero-accident environment.</li>
<strong>People management</strong><br>
<li>Properly induct and train newcomers and staff.</li>
<li>Manage department colleague appraisals and reviews, performance management, and timely handling of HR issues according to company policies.</li>
<li>Assist in succession planning and contribute to reducing attrition.</li>
<li>Engage in Employee Engagement Surveys (EES) to assess staff satisfaction and areas for improvement.</li>
<h4>Required skills to be successful</h4>
<li>Exceptional customer service skills with a focus on maximizing employee productivity.</li>
<li>Strong leadership abilities to motivate and manage a team effectively.</li>
<li>Excellent organizational and multitasking capabilities.</li>
<li>Proficient in analyzing sales figures and implementing strategies for improvement.</li>
<h4>What qualifies you for the role</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 3 years of experience as a senior sales associate.</li>
<li>Proficiency in verbal and written communication, alongside good MS Excel and Word skills.</li>
<li>Ability to lead and motivate a team effectively.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership & Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control & Inspections: Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory & Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service & Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health & Safety Compliance: Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene & Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support & Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel </p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development & Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience/Certificates/Education</p><p>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills & Attributes:</p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul><p>Language:</p><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><p>Additional Information</p><p>What awaits you...</p><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>
<p>Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day. Team Leadership & Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency. Quality Control & Inspections: Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies. Inventory & Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards. Guest Service & Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency. Health & Safety Compliance: Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene & Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas. Administrative Support & Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency. Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. </p><p><strong>Desired Candidate Profile</strong></p><div><h3>Qualifications</h3><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><h3>Leading Myself</h3><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development & Management</li></ul><h3>Leading Others</h3><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><h3>Leading the Business</h3><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><h3>Experience/Certificates/Education</h3><ul><li><strong>Experience:</strong> Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li><li><strong>Education:</strong> Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li><strong>Skills & Attributes:</strong><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul></li><li><strong>Language:</strong><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul></li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p></div>
<p>Requisition ID 37012 Office Country Egypt Office City Cairo Division Banking Sectors Full-Time/Part-Time Full Time Contract Type Fixed Term Contract Length 4 years, with potential to renew for another 4 years Posting End Date 07/09/2026 Purpose of Job This position is one of several Sector AD Deputy Heads in Egypt. The role of Associate Director, Deputy Head of Egypt, Financial Institutions ( FI ) is intended (i) to support the Managing Director, SEMED (matrix manager) on all matters relating to Financial Institutions in Egypt, and as part of a core team of deputies supporting design and implementation of the business strategy for Egypt, and (ii) to support the business of Financial Institutions in Egypt, reporting to the Director, FI MEA, and working closely with all FI Directors on all FI sector related matters. The position is operating in a dynamic environment and represents a key element within both the sector and country management. To be effective in this role, the incumbent needs to exhibit a combination of maturity, extensive transactional banking experience, well-developed management skills and the flexibility to provide value added support in interactions with a broad range of internal (RO and HQ, especially Sector Directors) and external counterparties. Accountabilities & Responsibilities Strategic Leadership & Oversight • Support the SEMED Managing Director & Head of Egypt in the effective and coordinated implementation of the country strategy and the achievement of annual targets in Egypt. • Take joint responsibility with the Managing Director, SEMED, for delivery of the Egypt Scorecard, and joint responsibility with the Managing Director, FI, and the Director, FI MEA for the delivery of the FI Egypt Scorecard. • Senior point of contact with financial sector clients, with responsibility to develop new business in close coordination with FI MEA Director, in line with the Country Strategy and business plan priorities. • Collaborate closely with the Deputy Head responsible for Government Relations as well as Deputy Heads responsible for other sectors in Cairo to ensure a strategic and integrated approach to the Bank s operations in Egypt. • Provide strategic oversight and guidance to drive the origination and execution of the Bank s programmes and investment projects, ensuring their quality, effectiveness, impact, and alignment with the Bank s mission and Egypt s development priorities. • In close coordination with the Regional Policy Lead, identify and implement policy initiatives to address business environment challenges and enhance investment opportunities in the Financial Sector. • Within the Egyptian financial sector, to lead with respect to enhancing EBRD s footprint, onboarding new clients, building the pipeline, executing the pipeline, and leading in financial sector public relations, all in coordination with the Managing Director, SEMED, the Managing Director, FI and the Director, FI MEA. • Coordinating staff management of junior bankers (analysts and associates) dedicated to the financial sector and within the remit of the Deputy Head, FI. Stakeholder Engagement & Representation • Foster strong relationships with key stakeholders to maintain the Bank s visibility, credibility, and leadership in advancing private sector development in Egypt. • Contribute to the coordination of the Bank s stakeholder engagement efforts regarding policy developments impacting the Egyptian financial sector, ensuring alignment with EBRD strategies and priorities. • Representing the Bank at external forums and engage with business associations, industry groups and the media, ensuring the EBRD s voice remains influential in shaping Egypt s corporate policy and investment environment. Operational Management • Drive business operations and strengthen client engagement to maximise the impact of the Bank s financial sector activities in Egypt. • Lead and oversee the financial sector project pipeline, ensuring efficient deal origination, structuring, and execution in alignment with EBRD s strategy in Egypt. • Supervise the execution, coordination, and quality control of financial sector transactions, ensuring full compliance with EBRD s policies, procedures, and best practices. • Engage with senior management across the Bank to enhance coordination between sectors and units, optimising synergies and improving the quality of policy dialogues and investment project outcomes. • Collaborate with cross-functional teams, including SME Finance & Development and Equity, to integrate financing, policy, and advisory activities ensuring a cohesive and strategic approach to the Bank s financial sector activities in Egypt. • Actively contribute to fundraising efforts for policy and project-related technical assistance and blended finance in the financial sector, working closely with the Donor Partnerships Unit. • Support the preparation and review of internal and external documents, ensuring high-quality briefings and reports for Bank management. • Oversee the organisation of visits by senior Bank officials, including meeting coordination, logistics, and stakeholder engagements, to ensure seamless execution. Risk & Compliance Management • Identify and mitigate risks related to the Bank s operations and activities in Egypt, including through the regular Operational Risk Monitoring function, ensuring that potential risks are addressed proactively. </p><p><strong>Desired Candidate Profile</strong></p><p>Extensive knowledge of the EBRD s operational guidelines, policies, and best practices, particularly in relation to country strategy delivery, project implementation, and risk management. Strong understanding of financial sector dynamics in Egypt, including private sector investment, governance, and the business environment. A deep knowledge of industry trends, challenges, and opportunities in Egypt s economy is essential, particularly in relation to private enterprise and sustainable growth. Proven ability to think strategically and contribute to high-level decision-making, with experience in developing and driving financial sector strategies that align with broader economic and development goals. Adept at ensuring the Bank s initiatives support Egypt s economic transition and foster private sector growth. Exceptional networking, relationship-building, and communication skills, with the ability to engage and influence key stakeholders, including government bodies, industry associations, IFIs, business leaders, civil society, and the media. Capable of representing the Bank at the highest levels to drive strategic outcomes and advance financial sector activities. Proven experience in managing financial sector pipeline projects, from origination through to execution, including structuring, coordinating, and overseeing deal implementation. Ability to balance multiple priorities, ensuring projects meet targets and align with the Bank s strategies. Strong understanding of risk management principles, particularly as they relate to the financial sector, ensuring all transactions comply with local regulations and the Bank s operational guidelines. Experience in managing compliance, including overseeing procurement processes and ensuring adherence to organisational and regulatory standards. Integrity and ethical conduct, serving as a role model for the Bank s core values and behavioural competencies, ensuring the highest standards of professional behaviour across all activities. Capacity to drive and influence teams internally, fostering collaboration and aligning efforts to support the achievement of strategic objectives, both through direct leadership and by leveraging influence across the organisation. Demonstrated leadership and team management skills, with the ability to recruit, mentor, coach, and develop junior staff. Experience in fostering a high-performance team culture and promoting career growth within a dynamic, multi-disciplinary environment. Fluency in English is required; proficiency in Arabic is highly desirable. Bachelor s degree in economics, business administration, finance, or a related field. A higher degree in a similar discipline is desirable.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Who are we?</b></p><br><br><p><span><span>Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, </span><span>life</span><span> and planet.</span></span></p><br><br><br><br>A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.<br><br>A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.<br><br><p><b>Job Summary</b></p><br><br><p>The Capacity Engineer Senior Associate resolves a variety of data management, design, and drawings for installations within a moderate scope.<br><b>Responsibilities</b><br>Space Planning & Design</p><br><br><ul><li>Creates standard Cage-Cabinet design options that respond to moderate customer requirements, Equinix requirements and physical site constraints</li><li>Prepares notional Cage-Cabinet layouts, area calculations and diagrams for each individual standard data center within a moderate scope </li><li>Maximizes space utilization to develop the best design solution for the Data Center and the customer</li></ul><p><br>Engineering</p><br><br><ul><li>Utilizes developed knowledge of electrical/mechanical infrastructure to notionally attribute standard Cage-Cabinet designs against Data Center infrastructure within a moderate scope</li><li>Utilizes developing skills in preparing high-density review cases</li><li>Works with more senior members in the validation and updating of Data Center infrastructure data within capacity systems</li></ul><p><br>Problem Solving</p><br><br><ul><li>Solves standard, cross-functional issues that span multiple groups</li><li>Uses developing skills to identify and understand underlying issues</li><li>Understands when and to whom to escalate</li></ul><p><br>Data & Drawing Management</p><br><br><ul><li>Works with site operations to address discrepancies with documentation of facility infrastructure and installation of customer cages within a moderate scope</li><li>Ensures that AutoCAD drawings and capacity systems correctly represent existing status of the Data Center within a moderate scope</li><li>Identifies and make corrections as necessary</li><li>Identifies and leads the investigation of moderate data issues with the support of senior staff</li><li>Produces developed drawings and space plans for use by Sales, Site Operation and other teams</li><li>Creates spatial layouts of each customer cage which are used by the other capacity teams for their reviews, and by the Sales Engineers and site teams for customer installations</li><li>Drawing and inventory preparation, which may be reviewed by more senior members</li><li>Creates numbering plans for new sites, compiling inventory list, and preparing the drawings files used to track assignments</li><li>Compiles as-built underground utility drawings as required to create a comprehensive record drawing for each site within a moderate scope</li></ul><p><br>Collaboration</p><br><br><ul><li>Collaborates with various teams to identify any power/cooling issues that affect space capacity</li><li>Answers standard inventory-related questions from cross-functional departments</li><li>Ability to engage and gather input from appropriate stakeholders to reach the right solution for the company and the customer within a moderate scope</li><li>Where planning decisions are in dispute between sales and operational needs, the engineer is expected to escalate to the right level</li><li>May require supervision in answering more complex questions</li></ul><p><br>Capacity Feasibility & Optimization</p><br><br><ul><li>Works with Capacity and/or site engineers to identify power and cooling limitations, discuss potential modifications, and develop moderate solutioning</li><li>Acts as a the first point of contact for the CFR process to ensure that space is being assigned maximizes the value of our data centers by optimizing the efficiency of our space within a moderate scope</li><li>May require supervision for more complex solutions</li></ul><br><p><b>Qualifications</b></p><br><br><ul><li>Bachelor’s degree in Electrical Engineering is preferred</li><li>Typically 3+ years of experience in data center capacity planning, facilities engineering, space planning, or mission‑critical infrastructure environments</li><li>Hands-on experience with AutoCAD (or similar CAD tools), infrastructure documentation, and maintaining capacity or asset management data</li><li>Working knowledge of data center electrical and mechanical systems, with the ability to support moderate‑scope design, capacity feasibility, and cross‑functional problem solving</li></ul><br><br><p>The targeted pay range for this position in the following location is / locations are:</p><br><br>
<p>Canada - Toronto Office TRO : 73,000 - 109,000 CAD / Annual
</p><br><br><p>United States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / Annual
</p><br><br><p>United States - MI6 Miami : 70,000 - 105,000 USD / Annual
</p><br><br>
<p>Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.<b>The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs.</b> Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.</p><br><br>
<p>The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.</p><br><br><br><p><u><b>Equinix Benefits</b></u></p><br><br><p>As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.</p><br><br><br><p><b>Employee Assistance Program</b>: An Employee Assistance program is available to all employees.</p><br><br>&#xa;US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.&#xa;&#xa;Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.&#xa;<br><p>Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. </p><br><br><br><p>Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. </p><br><br><br><p><b>We use artificial intelligence in our hiring process. Learn more </b><span><b><u>here</u></b></span><b>.</b></p><br><br>&#xa;This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.&#xa;<br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Job Description:</b></p><br><p><b>Role Summary</b></p><br><p>We are seeking a Senior Oracle WebLogic Administrator with deep expertise in deploying, managing, and optimizing Oracle WebLogic Server and Oracle Fusion Middleware across on-premises and OCI-hosted environments. This role owns the full middleware lifecycle from domain provisioning, clustering, and performance engineering to patching, security hardening, and cloud migration supporting mission-critical Oracle application stacks including E-Business Suite, Siebel CRM, Oracle SOA Suite, Oracle Service Bus (OSB), and Oracle Integration middleware.</p><br><br><p><b>Key Responsibilities</b></p><br><p><b>WebLogic Domain Administration</b></p><br><ul><li>Install, configure, and manage Oracle WebLogic Server (12c, 14c) across development, staging, and production environments.</li><li>Design and administer WebLogic domains including Admin Servers, Managed Servers, clusters, machine configurations, and Node Managers.</li><li>Configure and manage JDBC data sources, connection pools, JMS resources (queues, topics, connection factories), and work managers.</li><li>Administer WebLogic security realms authentication providers (LDAP, Active Directory, OAM), authorization policies, SSL/TLS certificates, and keystores.</li><li>Manage WebLogic deployments EAR/WAR/JAR lifecycle, staged/nostage deployments, versioned deployments, and rollback procedures.</li><li>Configure coherence clusters, session replication, and distributed caching where applicable.</li></ul><br><p><b>Oracle Fusion Middleware Administration</b></p><br><ul><li>Administer Oracle SOA Suite SOA composites, BPEL processes, Mediator, Human Workflow, and Business Rules across SOA clusters.</li><li>Manage Oracle Service Bus (OSB) proxy/business services, message pipelines, transformations, routing rules, and throttling configurations.</li><li>Administer Oracle HTTP Server (OHS), Oracle Traffic Director (OTD), and Oracle Web Cache for web-tier load balancing and request routing.</li><li>Manage Oracle Identity and Access Management (OAM, OIM, OUD, OID) middleware components on WebLogic.</li><li>Administer Oracle Business Intelligence (OBIEE/OAS) and Oracle Forms/Reports middleware deployments.</li><li>Manage Oracle Enterprise Manager Fusion Middleware Control (EM FMWC) for monitoring, diagnostics, and configuration management.</li></ul><br><p><b>Oracle Application Stack Support</b></p><br><ul><li>Manage WebLogic and Fusion Middleware tiers underpinning <b>Oracle E-Business Suite</b> EBS WebLogic domains, Oracle HTTP Server, Forms/Reports services, and concurrent processing infrastructure.</li><li>Administer middleware for <b>Siebel CRM</b> Siebel Application Interface (AI), Siebel Gateway, Siebel Server components, and WebLogic-hosted Siebel web services.</li><li>Support <b>Oracle SOA/OSB/AIA</b> integration middleware composite deployment, fault management, adapter configurations (DB, File, FTP, JMS, REST), and endpoint lifecycle.</li><li>Manage middleware for <b>Oracle BRM</b> BRM web services gateway, custom pipeline integration endpoints, and WebLogic-hosted billing APIs.</li></ul><br><p><b>High Availability & Disaster Recovery</b></p><br><ul><li>Design and manage WebLogic clustering for horizontal scalability and active-active/active-passive HA topologies.</li><li>Configure and maintain Oracle Global Load Balancer (GLB), Oracle Traffic Director, and hardware/software load balancers (F5, HAProxy) for WebLogic tier.</li><li>Implement WebLogic whole-server migration, service migration, and singleton services for automatic failover.</li><li>Design and execute DR runbooks for WebLogic/FMW environments including cross-site Data Guard integration, rsync-based replication, and OCI-based DR strategies.</li><li>Manage and test failover/switchover procedures with documented RTO/RPO alignment.</li></ul><br><p><b>Performance Engineering & Tuning</b></p><br><ul><li>Tune JVM parameters (heap sizing, garbage collection G1GC, ZGC), thread pools, work managers, and execute queues for optimal throughput.</li><li>Monitor and optimize WebLogic performance using WLST, WLDF (WebLogic Diagnostic Framework), Flight Recorder, and thread dump analysis.</li><li>Analyze and resolve stuck threads, memory leaks, connection pool exhaustion, and session management issues.</li><li>Conduct capacity planning sizing WebLogic domains, JVM instances, and cluster node counts based on workload profiling.</li><li>Integrate with enterprise monitoring stacks (Prometheus, Grafana, OEM, Datadog) for real-time WebLogic and FMW health observability.</li></ul><br><p><b>Patching & Lifecycle Management</b></p><br><ul><li>Plan and execute WebLogic and Fusion Middleware patching (CPU/PSU/RU patches, one-off patches) using OPatch and BSU.</li><li>Manage Oracle Middleware home structures, inventory management, and patch conflict resolution.</li><li>Coordinate patching windows with application and database teams, ensuring rollback readiness.</li><li>Execute WebLogic version upgrades (e.g., 12c to 14c) and Fusion Middleware stack upgrades with minimal downtime.</li></ul><br><p><b>Cloud Migration & OCI</b></p><br><ul><li>Migrate WebLogic and Fusion Middleware workloads to OCI lift-and-shift to OCI Compute, re-platform to WebLogic for OCI (Marketplace/Terraform), or modernize to OKE.</li><li>Provision and manage WebLogic on OCI using Marketplace images, Terraform stacks, and OCI Resource Manager.</li><li>Administer Oracle WebLogic Suite for OCI, including integration with OCI Load Balancer, OCI DNS, and OCI WAF.</li><li>Evaluate and implement containerization of WebLogic workloads using WebLogic Kubernetes Operator on OKE.</li><li>Configure OCI-native monitoring and log aggregation for WebLogic workloads (OCI Logging, Logging Analytics, APM).</li></ul><br><p><b>Automation & Tooling</b></p><br><ul><li>Develop and maintain automation using WLST (WebLogic Scripting Tool) for domain creation, configuration, deployment, and monitoring.</li><li>Build Infrastructure as Code for WebLogic provisioning using Terraform and Ansible playbooks.</li><li>Automate routine tasks log rotation, health checks, deployment pipelines, and certificate renewals.</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control for WebLogic/FMW target monitoring and compliance.</li></ul><p><b>Required Skills & Experience</b></p><br><ul><li>8–10 years of progressive experience in Oracle middleware administration with deep expertise in Oracle WebLogic Server (12c/14c).</li><li>Expert-level knowledge of WebLogic domain architecture clustering, JMS, JDBC, security realms, Node Manager, and deployment models.</li><li>Strong experience administering Oracle Fusion Middleware: SOA Suite, OSB, OHS, OAM/OIM, and EM FMWC.</li><li>Proven experience supporting WebLogic/FMW tiers for at least two of: Oracle EBS, Siebel CRM, Oracle SOA/OSB/AIA, or Oracle BRM.</li><li>Deep proficiency in JVM tuning (G1GC, ZGC, heap/metaspace sizing) and WebLogic performance diagnostics (WLDF, thread dumps, heap dumps).</li><li>Strong experience with WebLogic patching, upgrade lifecycles, and Oracle Middleware home management.</li><li>Hands-on experience migrating WebLogic workloads to OCI (Compute, Marketplace, OKE).</li><li>Proficiency in WLST scripting and at least one automation language: Python, Bash, or Ansible.</li><li>Working knowledge of Linux system administration (Oracle Linux / RHEL).</li><li>Strong understanding of load balancing, SSL/TLS, DNS, and web-tier architecture.</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.</li></ul><p><b>Preferred Skills</b></p><br><ul><li>Oracle certifications: Oracle WebLogic Server 12c/14c Certified Administrator, Oracle SOA Suite Certified Implementation Specialist, OCI Architect Associate.</li><li>Experience with WebLogic Kubernetes Operator and containerized WebLogic deployments on OKE.</li><li>Familiarity with Terraform (OCI provider) for middleware infrastructure automation.</li><li>Experience with Oracle Traffic Director (OTD) and Oracle Global Load Balancer (GLB).</li><li>Knowledge of Oracle Integration Cloud (OIC) and hybrid middleware integration patterns.</li><li>Experience with enterprise monitoring stacks: Prometheus, Grafana, Datadog, or Splunk integrated with WebLogic/FMW.</li><li>Familiarity with CI/CD pipelines for middleware deployments (Jenkins, GitLab, ArgoCD).</li><li>Experience with Oracle HTTP Server (OHS) and mod_wl_ohs configuration.</li><li>Knowledge of OAuth2/OIDC, SAML, and Oracle Access Manager (OAM) integration patterns.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.</li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<strong>Job Description<br><br></strong><strong>Role Summary<br><br></strong>We are seeking a Senior Oracle WebLogic Administrator with deep expertise in deploying, managing, and optimizing Oracle WebLogic Server and Oracle Fusion Middleware across on-premises and OCI-hosted environments. This role owns the full middleware lifecycle from domain provisioning, clustering, and performance engineering to patching, security hardening, and cloud migration supporting mission-critical Oracle application stacks including E-Business Suite, Siebel CRM, Oracle SOA Suite, Oracle Service Bus (OSB), and Oracle Integration middleware.<br><br><strong>Key Responsibilities<br><br></strong><strong>WebLogic Domain Administration<br><br></strong><ul><li>Install, configure, and manage Oracle WebLogic Server (12c, 14c) across development, staging, and production environments.</li><li>Design and administer WebLogic domains including Admin Servers, Managed Servers, clusters, machine configurations, and Node Managers.</li><li>Configure and manage JDBC data sources, connection pools, JMS resources (queues, topics, connection factories), and work managers.</li><li>Administer WebLogic security realms authentication providers (LDAP, Active Directory, OAM), authorization policies, SSL/TLS certificates, and keystores.</li><li>Manage WebLogic deployments EAR/WAR/JAR lifecycle, staged/nostage deployments, versioned deployments, and rollback procedures.</li><li>Configure coherence clusters, session replication, and distributed caching where applicable.<br><br></li></ul><strong>Oracle Fusion Middleware Administration<br><br></strong><ul><li>Administer Oracle SOA Suite SOA composites, BPEL processes, Mediator, Human Workflow, and Business Rules across SOA clusters.</li><li>Manage Oracle Service Bus (OSB) proxy/business services, message pipelines, transformations, routing rules, and throttling configurations.</li><li>Administer Oracle HTTP Server (OHS), Oracle Traffic Director (OTD), and Oracle Web Cache for web-tier load balancing and request routing.</li><li>Manage Oracle Identity and Access Management (OAM, OIM, OUD, OID) middleware components on WebLogic.</li><li>Administer Oracle Business Intelligence (OBIEE/OAS) and Oracle Forms/Reports middleware deployments.</li><li>Manage Oracle Enterprise Manager Fusion Middleware Control (EM FMWC) for monitoring, diagnostics, and configuration management.<br><br></li></ul><strong>Oracle Application Stack Support<br><br></strong><ul><li>Manage WebLogic and Fusion Middleware tiers underpinning Oracle E-Business Suite EBS WebLogic domains, Oracle HTTP Server, Forms/Reports services, and concurrent processing infrastructure.</li><li>Administer middleware for Siebel CRM Siebel Application Interface (AI), Siebel Gateway, Siebel Server components, and WebLogic-hosted Siebel web services.</li><li>Support Oracle SOA/OSB/AIA integration middleware composite deployment, fault management, adapter configurations (DB, File, FTP, JMS, REST), and endpoint lifecycle.</li><li>Manage middleware for Oracle BRM BRM web services gateway, custom pipeline integration endpoints, and WebLogic-hosted billing APIs.<br><br></li></ul><strong>High Availability & Disaster Recovery<br><br></strong><ul><li>Design and manage WebLogic clustering for horizontal scalability and active-active/active-passive HA topologies.</li><li>Configure and maintain Oracle Global Load Balancer (GLB), Oracle Traffic Director, and hardware/software load balancers (F5, HAProxy) for WebLogic tier.</li><li>Implement WebLogic whole-server migration, service migration, and singleton services for automatic failover.</li><li>Design and execute DR runbooks for WebLogic/FMW environments including cross-site Data Guard integration, rsync-based replication, and OCI-based DR strategies.</li><li>Manage and test failover/switchover procedures with documented RTO/RPO alignment.<br><br></li></ul><strong>Performance Engineering & Tuning<br><br></strong><ul><li>Tune JVM parameters (heap sizing, garbage collection G1GC, ZGC), thread pools, work managers, and execute queues for optimal throughput.</li><li>Monitor and optimize WebLogic performance using WLST, WLDF (WebLogic Diagnostic Framework), Flight Recorder, and thread dump analysis.</li><li>Analyze and resolve stuck threads, memory leaks, connection pool exhaustion, and session management issues.</li><li>Conduct capacity planning sizing WebLogic domains, JVM instances, and cluster node counts based on workload profiling.</li><li>Integrate with enterprise monitoring stacks (Prometheus, Grafana, OEM, Datadog) for real-time WebLogic and FMW health observability.<br><br></li></ul><strong>Patching & Lifecycle Management<br><br></strong><ul><li>Plan and execute WebLogic and Fusion Middleware patching (CPU/PSU/RU patches, one-off patches) using OPatch and BSU.</li><li>Manage Oracle Middleware home structures, inventory management, and patch conflict resolution.</li><li>Coordinate patching windows with application and database teams, ensuring rollback readiness.</li><li>Execute WebLogic version upgrades (e.g., 12c to 14c) and Fusion Middleware stack upgrades with minimal downtime.<br><br></li></ul><strong>Cloud Migration & OCI<br><br></strong><ul><li>Migrate WebLogic and Fusion Middleware workloads to OCI lift-and-shift to OCI Compute, re-platform to WebLogic for OCI (Marketplace/Terraform), or modernize to OKE.</li><li>Provision and manage WebLogic on OCI using Marketplace images, Terraform stacks, and OCI Resource Manager.</li><li>Administer Oracle WebLogic Suite for OCI, including integration with OCI Load Balancer, OCI DNS, and OCI WAF.</li><li>Evaluate and implement containerization of WebLogic workloads using WebLogic Kubernetes Operator on OKE.</li><li>Configure OCI-native monitoring and log aggregation for WebLogic workloads (OCI Logging, Logging Analytics, APM).<br><br></li></ul><strong>Automation & Tooling<br><br></strong><ul><li>Develop and maintain automation using WLST (WebLogic Scripting Tool) for domain creation, configuration, deployment, and monitoring.</li><li>Build Infrastructure as Code for WebLogic provisioning using Terraform and Ansible playbooks.</li><li>Automate routine tasks log rotation, health checks, deployment pipelines, and certificate renewals.</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control for WebLogic/FMW target monitoring and compliance.<br><br></li></ul><strong>Required Skills & Experience<br><br></strong><ul><li>8–10 years of progressive experience in Oracle middleware administration with deep expertise in Oracle WebLogic Server (12c/14c).</li><li>Expert-level knowledge of WebLogic domain architecture clustering, JMS, JDBC, security realms, Node Manager, and deployment models.</li><li>Strong experience administering Oracle Fusion Middleware: SOA Suite, OSB, OHS, OAM/OIM, and EM FMWC.</li><li>Proven experience supporting WebLogic/FMW tiers for at least two of: Oracle EBS, Siebel CRM, Oracle SOA/OSB/AIA, or Oracle BRM.</li><li>Deep proficiency in JVM tuning (G1GC, ZGC, heap/metaspace sizing) and WebLogic performance diagnostics (WLDF, thread dumps, heap dumps).</li><li>Strong experience with WebLogic patching, upgrade lifecycles, and Oracle Middleware home management.</li><li>Hands-on experience migrating WebLogic workloads to OCI (Compute, Marketplace, OKE).</li><li>Proficiency in WLST scripting and at least one automation language: Python, Bash, or Ansible.</li><li>Working knowledge of Linux system administration (Oracle Linux / RHEL).</li><li>Strong understanding of load balancing, SSL/TLS, DNS, and web-tier architecture.</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.<br><br></li></ul><strong>Preferred Skills<br><br></strong><ul><li>Oracle certifications: Oracle WebLogic Server 12c/14c Certified Administrator, Oracle SOA Suite Certified Implementation Specialist, OCI Architect Associate.</li><li>Experience with WebLogic Kubernetes Operator and containerized WebLogic deployments on OKE.</li><li>Familiarity with Terraform (OCI provider) for middleware infrastructure automation.</li><li>Experience with Oracle Traffic Director (OTD) and Oracle Global Load Balancer (GLB).</li><li>Knowledge of Oracle Integration Cloud (OIC) and hybrid middleware integration patterns.</li><li>Experience with enterprise monitoring stacks: Prometheus, Grafana, Datadog, or Splunk integrated with WebLogic/FMW.</li><li>Familiarity with CI/CD pipelines for middleware deployments (Jenkins, GitLab, ArgoCD).</li><li>Experience with Oracle HTTP Server (OHS) and mod_wl_ohs configuration.</li><li>Knowledge of OAuth2/OIDC, SAML, and Oracle Access Manager (OAM) integration patterns.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.<br><br></li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br><strong>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</strong> here<strong><em>.</em></strong>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>ABOUT US:</b></p><br><br><p>LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.</p><br><br><br><p>LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.</p><br><br><br><p><b>OUR PEOPLE:</b></p><br><br><p>People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.</p><br><br><br><p>We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.</p><br><br><br><p><b>ROLE PROFILE:</b></p><br><br>LSEG is seeking an experienced Research Analyst to join our Agriculture Research Team. The successful candidate will primarily build and develop global fertiliser supply and demand analysis, while also supporting price assessments across the European vegetable oils, meals and grains markets.This is a market-facing and analytically focused role combining commodity research, fundamental analysis, price assessment and data-driven market intelligence. The analyst will work closely with colleagues across regions to deliver regular market reports, daily price assessments and valuable insights for LSEG customers.<br><b>WHAT YOU'LL BE DOING:</b><br><u>Global Fertiliser Market Coverage</u><ul><li>Build, maintain and develop global supply and demand analysis for fertiliser markets.</li><li>Monitor fertiliser production, consumption, trade flows, inventories, prices, policy developments and other relevant market drivers.</li><li>Produce regular fertiliser market reports, forecasts and in-depth analysis.</li><li>Develop datasets, analytical tools and repeatable workflows supporting fertiliser market coverage.</li><li>Translate complex market developments and data into clear, timely and actionable insights for customers.</li></ul><br><u>Price Assessments and Market Coverage</u><ul><li>Support price assessments and associated market commentaries for the European vegetable oils, meals and grains markets.</li><li>Produce price assessments and market commentaries in accordance with LSEG Commodity Research methodologies, editorial guidelines and applicable governance requirements.</li><li>Maintain the accuracy, consistency and market relevance of LSEG agriculture price assessments and related content.</li><li>Contribute to regular agriculture market reports and ad hoc analytical publications.</li></ul><br><u>Industry Engagement and Collaboration</u><ul><li>Build and maintain relationships with relevant fertiliser and agricultural commodity market participants.</li><li>Represent LSEG at industry events and present market insights to customers and stakeholders.</li><li>Collaborate with research, product, sales and technology teams to strengthen existing coverage and respond to customer needs.</li></ul><br><p><b>WHAT YOU'LL BRING:</b></p><br><br><ul><li>Strong understanding of physical commodity markets, including price formation and trade flows.</li><li>Strong analytical skills, with the ability to interpret complex market data and produce well-supported conclusions.</li><li>Minimum two years’ experience in agricultural or commodity markets, with strong knowledge of global fertiliser supply, demand, trade and pricing dynamics.</li><li>Fluent written and spoken English, including the ability to produce publication-quality market analysis.</li><li>Strong communication and relationship-building skills, with the ability to engage confidently with industry participants and customers.</li><li>Ability to work independently and collaboratively across regions, while delivering accurate work to recurring deadlines.</li><li>Price assessment experience would be a strong advantage.</li><li>Proficiency in Python for data analysis and workflow automation would be a strong advantage.</li><li>French-language proficiency would be an advantage.</li></ul><br><p><b>Career Stage:</b></p><br><br>Senior Associate<br><p><b>Compensation Information:</b></p><br><br><br>LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between 119,200 zł - 188,400 zł. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for our Annual Bonus Plan (”bonus plan”). Target Bonus % will be commensurate with role level and posted career stage. Individual salary will be reflective of job-related knowledge, skills and equivalent experience.<br><p><b>Benefits Information:</b></p><br><br><p>LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. To view the benefits available for the role you're applying for, please click <span><u>here</u></span>. This document provides a list of benefits by country. Simply click on the country where the role is based to view the relevant details. If you have specific questions or would like further details, these can be discussed during your interview.</p><br><br><p><b>London Stock Exchange Group (LSEG) Information:</b></p><br><br><p>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</p><br><br><p>LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</p><br><br><p>Our purpose is the foundation on which our culture is built. Our values of <b>Integrity, Partnership</b>, <b>Excellence</b> and <b>Change</b> underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</p><br><br><p>Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</p><br><br><p>We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</p><br><br><p>You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</p><br><br><p>LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</p><br><br><p>Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, <u>your rights and how to contact us as a data subject</u><u>.</u> </p><br><br><p>If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>The Role</strong></span></p><br><p><span>The Senior Operations Manager owns the systems, vendors, and business processes we run on and the roadmap for making them better. This is a senior, hands-on role for an operator who moves comfortably between strategy and execution: owning the vendor and procurement function outright, managing our outsourced delivery partner and customer support team, running the operational cadence behind compliance and IT, and producing the analysis the executive team makes decisions from.</span></p><br><p><span>The role exists because operational ownership is currently distributed across the executive team. The Chief Technology Officer owns IT and security, and the Security & Compliance Officer owns risk and certification decisions. This role is the operator who makes those programs run on schedule, and the single owner of the vendor, contract, procurement, and partner-management work that has no home today. The ideal candidate owns problems no one else claims and returns with a recommendation, not a status update. The role reports directly to the CEO and partners closely with the CTO, CRO, Security & Compliance, Finance, and HR.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Vendor, Contract & Procurement</strong></span></p><br><ul><li><span>Own the vendor and contract portfolio end to end: renewal calendar, auto-renewal exposure, in-flight disputes and terminations, and the next action date on every open item</span></li><li><span>Lead the SaaS cost optimization program — carry forward savings achieved to date, work the remaining vendor triage list, and report realized savings to the executive team</span></li><li><span>Own and complete the procurement workflow rebuild (SharePoint / Power Automate) so requests, approvals, and spend commitments run through a documented process the company can operate without you</span></li><li><span>Run vendor diligence and onboarding: commercial terms, security review intake, and handoff of risk classification to the Security & Compliance Officer for decision</span></li><li><span>Manage license and entitlement footprint against budget, including the Microsoft 365 seat consolidation and reseller relationship</span></li><li><span>Own telephony and infrastructure vendor migrations, including moving company numbers and the IVR off the current provider onto a right-sized platform at materially lower cost.</span></li></ul><p><span><strong>Outsourced Partner & Support Operations</strong></span></p><br><ul><li><span>Own the relationship with our outsourced delivery partner: account cadence, SOW and commercial terms, resource allocation, escalation path, and performance against expectations</span></li><li><span>Manage the customer support team, including the follow-the-sun coverage model across Warsaw, EDT, and PDT, and ensure coverage aligns with employee schedules</span></li><li><span>Own support operations and tooling — Zendesk configuration, ticket monitoring integrations with PagerDuty, and the escalation process for named enterprise accounts</span></li><li><span>Complete the Help Center migration to Zendesk: agree the new structure, run the remaining article migration, and take the customer-facing FAQ site live</span></li><li><span>Report support performance to the executive team and connect it back to retention</span></li></ul><p><span><strong>Business Operations & Analysis</strong></span></p><br><ul><li><span>Own recurring executive and board-level reporting — revenue, retention, pipeline, support, headcount, and vendor spend — along with the underlying data definitions, so the numbers reconcile across systems</span></li><li><span>Establish and run the operating cadence: KPI reviews, ELT reporting, and the metrics dictionary that keeps reporting consistent quarter over quarter</span></li><li><span>Partner with Finance team on budget vs. actual, SaaS and vendor spend, cash forecasting inputs, and unit economics</span></li><li><span>Lead cross-functional initiatives from problem definition through implementation and adoption, including process redesign across Revenue, Finance, and Support</span></li><li><span>Turn open-ended executive questions into analysis and a clear recommendation with tradeoffs stated</span></li><li><span>Set direction on shared operational workstreams and serve as the senior operational reference point for the Operations Associate</span></li></ul><p><span><strong>Systems, Automation & AI</strong></span></p><br><ul><li><span>Own the tech-stack roadmap: which systems the company runs on, how they integrate, and what gets consolidated or retired</span></li><li><span>Act as business owner for the core stack — Salesforce, Jira, Confluence, Zendesk, MS365, and Claude — including data model, permissions, and workflow design, working with dedicated administrators where they exist</span></li><li><span>Own revenue systems architecture: lead routing and capture, opportunity and renewal hygiene, forecast fields, and the ARR/NRR reporting methodology built on top</span></li><li><span>Design and strategize internal automation: system integrations, AI and agentic workflows, and reporting pipelines that replace manual reporting and handoffs</span></li><li><span>Set standards for AI tooling across the company — where it is used, how outputs are reviewed, and what data may be put into it</span></li><li><span>Maintain the integration and automation inventory, including third-party OAuth grants, so nothing is running unowned</span></li></ul><p><span><strong>Compliance & Risk Operations</strong></span></p><br><ul><li><span>Risk classification, certification decisions, and audit positions are owned by the Security & Compliance Officer. This role owns the operational execution that keeps those programs on schedule:</span><ul><li><span>Run the operating cadence for the Vendor Management Policy and quarterly User Access Reviews, including evidence collection and closure of findings</span></li><li><span>Own the certification and audit calendar — ISO 27001 surveillance, SOC 2 Type II follow-up on prior-period findings, customer-required sustainability assessments, and UK public-sector certifications — driving deadlines, evidence packaging, and remediation follow-through to closure</span></li><li><span>Own employee lifecycle controls alongside IT: provisioning, equipment, access, and same-day offboarding, plus the documented evidence trail each one requires</span></li><li><span>Maintain the policy library and its annual review cycle, and drive attestation and security training completion to 100%</span></li><li><span>Support customer security questionnaires, DPAs, and vendor security reviews</span></li><li><span>Maintain the risk register and report open findings, aging, and owners to the executive team</span></li></ul></li></ul><p><span><strong>Website & Digital Operations</strong></span></p><br><ul><li><span>Own the company website end to end as both technical and business owner: hosting account, theme and build status, agency or contractor relationships, and release coordination</span></li><li><span>Own web forms, lead capture, routing, and tracking, in partnership with Revenue and Marketing</span></li><li><span>Maintain the internal knowledge base of playbooks, runbooks, and process documentation, and hold process owners accountable for keeping theirs current</span></li></ul><p><span><strong>What We’re Looking For</strong></span></p><br><ul><li><span>5–8+ years in business operations, vendor and procurement operations, revenue operations, or a comparable cross-functional operations role. Experience at a SaaS company is required.</span></li><li><span>Demonstrated ownership of a vendor or procurement portfolio, including negotiating renewals and delivering measurable cost savings</span></li><li><span>Experience managing an outsourced or offshore delivery partner — holding a vendor to an SOW, not just working alongside their people</span></li><li><span>Experience managing a support or service team, including coverage models across time zones</span></li><li><span>A track record of owning a process or system end to end rather than administering one — has built something that outlived their own involvement</span></li><li><span>Hands-on depth in Salesforce, plus fluency in at least one other core business system; able to design a data model, not just maintain records</span></li><li><span>Working knowledge of SaaS security and compliance practice — SOC 2, ISO 27001, vendor and third-party risk, access controls — and comfort running the evidence and cadence work an audit requires</span></li><li><span>Demonstrated use of AI tools to do real work — automation, analysis, and drafting — and a point of view on where they should and should not be applied</span></li><li><span>Strong analytical skills, comfortable in spreadsheets and reporting tools, and able to defend how any number was calculated</span></li><li><span>Excellent written communicator — can produce the one-page memo an executive can act on</span></li><li><span>Comfortable operating without a playbook in a lean, fast-moving company, at high visibility with the executive team</span></li><li><span>Bonus: experience at a company following a carve-out or separation, or scaling operations in an organization under 100 people</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><ul><li><span>First 30 days: every open vendor, contract, certification, and in-flight project has a documented status, owner, and next action date — nothing is running on memory</span></li><li><span>First 90 days: the near-term certification deadlines are met or formally extended, the support team has a stable coverage model and a single escalation path, and there is a prioritized plan for what to fix, consolidate, or automate</span></li><li><span>By six months: procurement runs through a documented workflow, executive reporting comes from a single reconciled source, and vendor and access review cycles run on schedule without reminders</span></li><li><span>By twelve months: measurable reduction in SaaS and vendor spend, manual reporting hours materially down, the Help Center and website fully transitioned, and compliance evidence audit-ready on request</span></li></ul> </div>