Ophthalmology Jobs - Giza Egypt

<strong>Join Us<br><br></strong>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br><strong>Role Purpose<br><br></strong>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.<br><br>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.<br><br><strong>Job Profile<br><br></strong><strong>CRM Solution Design &amp; Implementation<br><br></strong><ul><li> Gather and analyze business requirements related to customer engagement, sales, service, and marketing </li><li> Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps </li><li> Configure CRM solutions, workflows, forms, dashboards, and business rules </li><li> Design and document functional specifications and user stories </li><li> Support integration with ERP, billing, contact center, and third-party systems </li><li> Participate in testing, deployment, and post-go-live support </li><li> Recommend process improvements and CRM optimization opportunities </li><li> Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed </li><li> Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms </li><li> Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement <br><br><br></li></ul><strong>CRM Solution Design &amp; Implementation<br><br></strong><ul><li> Gather and analyze business requirements related to customer engagement, sales, service, and marketing </li><li> Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps </li><li> Configure CRM solutions, workflows, forms, dashboards, and business rules </li><li> Design and document functional specifications and user stories </li><li> Support integration with ERP, billing, contact center, and third-party systems </li><li> Participate in testing, deployment, and post-go-live support </li><li> Recommend process improvements and CRM optimization opportunities </li><li> Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed </li><li> Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms </li><li> Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement </li><li> Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals <br><br><br></li></ul><strong>Project Management:<br><br></strong><ul><li> Estimate effort and support project planning activities </li><li> Deliver assigned workstreams within agreed scope, schedule, and quality targets </li><li> Maintain project documentation and configuration records </li><li> Support user acceptance testing and issue resolution </li><li> Proactively identify opportunities for continuous improvement in CRM delivery processes <br><br><br></li></ul><strong>Stakeholder Management:<br><br></strong><ul><li> Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork </li><li> Support customer engagements, workshops, and technical discussions </li><li> Drive innovation by exploring and adopting modern data platform tools and methodologies <br><br><br></li></ul>Risk Management:<br><br><ul><li> Identify and mitigate risks throughout the delivery lifecycle <br><br><br></li></ul><strong>Compliance &amp; Auditing:<br><br></strong><ul><li> Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards <br><br><br></li></ul><strong>Core Competencies, Knowledge And Experience<br><br></strong><ul><li> 8 - 10 years of experience in CRM consulting and implementation </li><li> Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead) </li><li> Experience gathering requirements and translating them into system designs </li><li> Knowledge of customer data management and CRM reporting </li><li> Strong analytical, communication, and facilitation skills </li><li> Experience working in Agile and project delivery environments </li><li> Excellent command of English</li><li> Data quality &amp; governance: master data management, deduplication, consent management, and GDPR/PDPL awareness </li><li> Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management </li><li> Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication <br><br><br></li></ul><strong>Must have technical / professional qualifications</strong>:<br><br><ul><li> Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs </li><li> Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management </li><li> Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#) </li><li> Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification </li><li> Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes </li><li> Strong SQL and data handling skills; familiarity with integration tools and middleware </li><li> Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence <br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<br><br><strong>Who We Are<br><br></strong>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

<p><strong>About Us</strong></p><p>Daftra - دفترة is a leading cloud-based SaaS provider supporting more than 50 business sectors across the Arab region. Our platform delivers secure, scalable, and fully customizable enterprise management solutions with a 99.9% uptime guarantee, accessible anytime, anywhere, across multiple devices.</p><p>At Daftra, we simplify business operations by empowering organizations with flexible systems that grow with their needs backed by strong engineering, product excellence, and customer-centric innovation.</p><p><br></p><p><strong>Objective of the Position</strong></p><p>The Real-Time Management Specialist (RTM) owns intraday performance across Daftra's 24/7 Tech Support and Sales operations. Beyond monitoring live queues, the RTM makes the intraday staffing decisions that protect service levels: adjusting skills and routing, approving or cancelling offline activities, managing breaks, and recommending overtime or voluntary time off (VTO).</p><p>Reporting to the Workforce Manager, the RTM handles intraday escalations, applies and improves real-time SOPs, works closely with the Real-Time Analysts (RTAs) to cover all queues, and turns intraday results into insights and recommendations for WFM and Operations leadership.</p><p><br></p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Own intraday Service Level, abandon rate, and occupancy across phone, chat, email, and demo queues, making the real-time decisions needed to hit daily and weekly targets.</li><li>Reforecast intraday volume and AHT when actuals move away from forecast, quantify the staffing gap, and adjust the plan for the rest of the day.</li><li>Approve, move, or cancel breaks, coaching, training, and other offline activities based on live queue conditions, and recommend overtime or VTO to the Workforce Manager.</li><li>Handle intraday incidents during volume surges, system outages, and access issues, coordinating with Team Leads, IT, and Operations on recovery actions such as cross-skill moves, IVR messaging, and backlog plans.</li><li>Track real-time schedule adherence, log daily schedule exceptions (sick leave, tardiness, unscheduled offline time), and approve shift swaps, working alongside the RTAs.</li><li>Maintain real-time SOPs, escalation steps, and intraday threshold triggers, and propose updates after major incidents.</li><li>Track adherence and conformance trends, find the root causes of recurring gaps, and agree corrective actions with Team Leads.</li><li>Deliver daily intraday summaries and weekly performance reviews, including root-cause analysis of SLA misses and recommendations to improve scheduling and staffing.</li><li>Partner with the Scheduler and Forecaster to feed intraday learnings into future forecasts and schedules.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li>Bachelor’s degree in a relevant field.</li><li>3+ years of contact center experience, including at least 1–2 years as a Real-Time Analyst or in a Workforce Management role.</li><li>Hands-on experience managing intraday queues and making real-time staffing decisions in multi-channel environments (Phone, Chat, Email).</li><li>Experience handling live incidents such as system outages or volume surges is a plus.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Solid hands-on experience with CCaaS/ACD platforms (e.g., Genesys, Talkdesk, NICE CXone, Zendesk) and real-time monitoring dashboards.</li><li>Strong MS Excel/Google Sheets skills for intraday reforecasting, staffing gap analysis, and performance reporting.</li><li>Good working knowledge of WFM concepts, including Service Level, Occupancy, Shrinkage, Adherence, Conformance, and basic Erlang C staffing calculations.</li><li>Experience with WFM tools (e.g., NICE IEX, Verint, Calabrio, Assembled) is a plus.</li></ul><p><strong> Soft Skills</strong></p><ul><li>Confident, sound decision-making under pressure, balancing service level against cost and agent experience.</li><li>Strong stakeholder management, with the ability to push back on or negotiate with Operations when live conditions require it.</li><li>Clear, concise communication for real-time escalations and management reporting.</li><li>Highly organized, able to balance live queue monitoring with reporting and administrative tasks.</li></ul><p><strong>Preferred Certification</strong></p><ul><li>WFM certifications (e.g., SWPP, ICMI) are a plus.</li></ul><p><br></p><p><strong>Why Join Daftra?</strong></p><ul><li>USD Salary</li><li>Transportation allowance</li><li>Career growth</li><li>MBA discount</li><li>Gym membership</li><li>Friendly environment</li></ul><p><br></p>

<h3><strong>About the Role</strong></h3><p>We are seeking a <strong>highly experienced and proactive Senior Legal Affairs &amp; Government Relations Specialist</strong> to take full responsibility for managing the company's legal affairs, government relations, licensing, permits, and regulatory procedures for our restaurant operations.</p><p>The ideal candidate will have a <strong>strong military or government-service background</strong>, excellent knowledge of dealing with governmental authorities, and the ability to efficiently manage and close all required procedures and approvals.</p><p>This role requires a <strong>strong, disciplined, well-connected, and highly organized individual</strong> who can independently follow up with different government authorities and ensure that all company licenses and approvals are obtained, renewed, and maintained on time.</p><p></p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Take full ownership of all governmental and regulatory procedures related to the company's restaurant operations.</p></li><li><p>Manage the complete process of obtaining, renewing, modifying, and terminating all required licenses and permits.</p></li><li><p>Handle all procedures related to <strong>Civil Defense</strong>, including inspections, approvals, fire safety requirements, and required documentation.</p></li><li><p>Manage and follow up on all procedures with the <strong>Tourism Police</strong> and relevant tourism authorities.</p></li><li><p>Coordinate with municipalities, local authorities, regulatory bodies, and other governmental entities.</p></li><li><p>Handle all licenses and approvals required for restaurant operations, including operational, commercial, environmental, health, safety, signage, and other applicable permits.</p></li><li><p>Follow up on governmental inspections, violations, official notices, and corrective actions until complete closure.</p></li><li><p>Coordinate all governmental requirements related to <strong>new restaurant openings, branch closures, renovations, expansions, and changes in business activities</strong>.</p></li><li><p>Maintain a complete database of all company licenses, permits, certificates, approvals, and expiration dates.</p></li><li><p>Ensure timely renewal of all licenses and prevent any operational disruption resulting from expired or missing permits.</p></li><li><p>Represent the company before governmental authorities whenever required.</p></li><li><p>Build and maintain professional relationships with relevant governmental authorities.</p></li><li><p>Monitor changes in governmental requirements and advise management accordingly.</p></li><li><p>Coordinate with Operations, HR, Finance, HSE, and other departments to ensure all regulatory requirements are completed properly and on time.</p></li><li><p>Prepare regular reports for management regarding the status of licenses, permits, pending governmental procedures, and potential regulatory risks.</p></li><li><p>Handle any additional legal affairs and governmental assignments requested by senior management.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Candidate Profile</strong></h3><ul><li><p>Bachelor's degree in <strong>Law, Legal Studies, or a related field</strong>.</p></li><li><p><strong>Strong preference for candidates with a military or government-service background</strong>, particularly former officers or personnel with significant experience in administration, security, governmental procedures, or regulatory affairs.</p></li><li><p>Ideally <strong>10+ years of military or government-service experience</strong> or equivalent experience in governmental relations and regulatory affairs.</p></li><li><p>Proven experience dealing directly with government authorities and regulatory bodies.</p></li><li><p>Strong practical experience in <strong>licensing, permits, Civil Defense procedures, Tourism Police procedures, and restaurant/hospitality regulations</strong>.</p></li><li><p>Previous experience in the <strong>restaurant, hospitality, retail, FMCG, or multi-branch business sector</strong> is highly preferred.</p></li><li><p>Strong knowledge of governmental procedures and regulatory requirements.</p></li><li><p>Excellent communication, negotiation, follow-up, and problem-solving skills.</p></li><li><p>Strong personality with the ability to deal professionally and confidently with different governmental authorities.</p></li><li><p>Highly disciplined, organized, responsible, and capable of working independently.</p></li><li><p>Ability to manage multiple procedures and deadlines simultaneously.</p></li><li><p>Excellent reporting and documentation skills.</p></li><li><p><strong>Maximum age: 40 years.</strong></p></li></ul><p></p><h3><strong>Key Competencies</strong></h3><ul><li><p>Government Relations</p></li><li><p>Licensing &amp; Permits Management</p></li><li><p>Legal Affairs</p></li><li><p>Civil Defense Procedures</p></li><li><p>Tourism Police Coordination</p></li><li><p>Regulatory Compliance</p></li><li><p>Governmental Negotiation</p></li><li><p>Strong Follow-Up &amp; Execution</p></li><li><p>Problem Solving</p></li><li><p>Leadership &amp; Discipline</p></li><li><p>Excellent Communication Skills</p></li></ul><p></p><h3><strong>Why Join Us?</strong></h3><ul><li><p>Competitive salary package.</p></li><li><p>Stable and professional working environment.</p></li><li><p>Opportunity to work with a growing restaurant business.</p></li><li><p>Career growth and development opportunities.</p></li><li><p>High level of responsibility and direct impact on business operations.</p></li></ul><p></p>

<div> <div> <b>Who we are</b> </div> <div> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p> </div> </div> <div> <div> <b>About this Role</b> </div> <div> <div>We are seeking a Software Release Specialist to plan, coordinate and continuously improve software release activities across application operations. The role focuses on ensuring user-facing services and production systems run smoothly by aligning release schedules with business needs, technology requirements, quality standards, compliance expectations and operational stability. The role is based in Cairo and sits within Application Operation.</div> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <ul> <li>Plan and coordinate software releases, ensuring alignment with business objectives and IT requirements. </li> <li>Schedule release activities and timelines, working with cross-functional teams to support timely delivery. </li> <li>Identify and mitigate release-related risks, including data privacy, compliance and security considerations. </li> <li>Oversee release execution, including deployment, configuration changes and testing procedures. </li> <li>Coordinate testing activities, including user acceptance testing and performance testing, to maintain release quality. </li> <li>Maintain clear documentation for release processes, configurations and deployment procedures. </li> <li>Facilitate communication between stakeholders, ensuring clear and timely updates on release progress. </li> <li>Monitor production systems after releases and support timely resolution of issues or service disruptions.</li> <li>Evaluate and optimise release management processes through feedback and continuous improvement. </li> <li>Ensure releases comply with regulatory requirements and internal software release policies.</li> </ul> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <ul> <li>You have experience in release management or a related role, ideally within a software development or IT environment.</li> <li>You are organised and able to plan, prioritise and coordinate multiple release activities effectively. </li> <li>You communicate clearly with technical and non-technical stakeholders, both verbally and in writing. </li> <li>You apply analytical thinking to identify issues, assess impact and support practical resolution during release activities. </li> <li>You work collaboratively with development, quality assurance, operations and business stakeholders. </li> <li>You have familiarity with Agile methodologies such as Scrum or Kanban, and understand iterative development and release planning. </li> <li>You have a basic understanding of software development concepts, IT infrastructure, servers, networks and cloud services. </li> <li>You understand testing methodologies and quality assurance practices that support reliable software releases.</li> <li>You bring knowledge of cloud technologies and DevOps tools, with an interest in using automation to improve release processes.</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div><br></div></div><div><div><div><ul> </ul> </div> </div> </div>

<p>The AV&amp;L Show Operator is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.</p><p>Key Responsibilities:</p><p>1. Nightly Show Operations &amp; Cue Execution</p><ul><li>Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.</li><li>Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.</li><li>Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.</li><li>Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.</li></ul><p>2. Pre-Show Preparation &amp; Enclosure Oversight</p><ul><li>System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.</li><li>Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.</li><li>Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.</li></ul><p>3. Preventive Maintenance &amp; Basic Troubleshooting</p><ul><li>Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.</li><li>Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.</li><li>First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.</li><li>Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.</li></ul><p>4. Status Reporting, Shift Handovers &amp; Team Leadership</p><ul><li>System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).</li><li>Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.</li><li>Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.</li></ul><p>5. Special Events &amp; Infrastructure Restoration</p><ul><li>Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.</li><li>System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.</li><li>Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.</li></ul><p>6. Translation System &amp; General Safety</p><ul><li>Discipline Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.</li><li>Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.</p><p>Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.</p><p>Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.</p><p>Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.</p>

<p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards. This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels</p><p><b>What you ll do</b></p><ul><li>Act as a technical and process reference point for junior incident management colleagues.</li><li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li><li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li><li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li><li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li><li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li><li>Contribute to a positive customer experience through high-quality resolution, Net Promoter Score outcomes, and written customer feedback.</li><li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li></ul><p>What's in it for you</p><ul><li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li><li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li><li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li><li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li><li>A role that supports continuous improvement of processes, standards, and customer experience.</li></ul><p>What skills you will learn</p><ul><li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li><li>End-to-end customer incident management in a service-critical technical support environment.</li><li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li><li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li><li>Customer-focused communication, written feedback handling, and support quality improvement.</li><li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least two years of experience in troubleshooting and technical support for complex solutions. You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking. You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services. You are fluent in German, both written and spoken, at a minimum C1 level. You have strong written and spoken English skills. You are comfortable supporting a broad product portfolio, including complex technical scenarios. You have strong analytical, customer orientation, and communication skills. You are able to provide internal second-level support for new colleagues in complex scenarios. You hold a bachelor s degree, preferably in computer engineering, telecommunications engineering, or a related field. CCNA certification is preferred</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<p><strong>Who we are</strong></p><p><br></p><p>Juhayna Food Industries is a leading Egypt-based manufacturer specialized in the production, processing and packaging of dairy, juice, and cooking products. Since its founding in 1983, it has secured a frontrunner position in the dairy and juice industries in Egypt and has expanded its presence in the Middle East, a feat made possible through its firm commitment to delivering a wide range of high-quality, healthy, and safe products that have become trusted household names.</p><p>Today, with four fully operational facilities, a vast network of distribution centers serving more than 262,000 retail outlets nationwide, and a 600-feddan, fully-owned Livestock Farm that has the capacity to house 7,500 milking cows covering a sizeable portion of the company’s raw milk needs, Juhayna continues to raise the benchmark for premium quality Egyptian manufactured products. Our success stems from our people, who embody the values of <strong>Integrity, Achievement, Continuous Improvement, Innovation, Ownership, and Positivity.</strong></p><p><br></p><p><br></p><p><strong>Job Purpose</strong></p><p><br></p><p>The Talent Acquisition Senior Partner serves as a strategic partner responsible for driving end-to-end recruitment for all business sectors while advancing key talent acquisition disciplines across the organization. Acting as a strategic advisor, you will collaborate with hiring managers and senior stakeholders to attract top-tier talent while promoting Juhayna as an employer of choice.</p><p>You will lead high-priority and executive hiring while championing initiatives across TA Operations &amp; Enablement, Employer Branding, University &amp; Early Careers, and Leadership &amp; Executive Search. This position requires strong talent sourcing, collaboration and influencing skills, and the ability to manage complex recruitment projects in a fast-paced, dynamic environment.</p><p><br></p><p><br></p><p><strong>What you will do in your role</strong></p><p><br></p><ul><li>Own full-cycle recruitment – from intake and sourcing through interviews, and onboarding handover – for roles across our sectors.</li><li>Build partnerships that matter: Work side by side with hiring managers, senior leaders, and HR Business Partners.</li><li>Partner closely with executive leadership and department heads to lead full-cycle recruitment for critical, high-impact roles.</li><li>Build proactive sourcing strategies and talent pipelines, including for hard-to-fill and passive candidates.</li><li>Drive increased quality of hire, enabling process excellence in recruiting and fostering a strategic talent advisor mindset</li><li>Deliver an outstanding candidate experience by fostering positive interactions.</li><li>Optimize hiring workflows within the Applicant Tracking System (SuccessFactors) to reduce Time-to-Hire and enhance candidate/hiring manager experience.</li><li>Partner with Internal Comms to design and execute recruitment marketing campaigns that elevate the company’s Employer Branding.</li><li>Co-lead corporate-academic partnerships, representing the organization at employment fairs, career days, and graduation project collaborations.</li><li>Manage structured Internship Program to build early-career talent pipelines.</li><li>Oversee campus outreach strategies to position the company as an employer of choice among graduating talent.</li><li>Execute direct search and headhunting strategies for confidential, senior-level, and specialized leadership positions.</li><li>Build proactive talent pipelines and talent maps for critical leadership successions.</li><li>Manage and maintain TA reports and trackers.</li></ul><p><br></p><p><br></p><p><strong>What you will bring to the role</strong></p><p><br></p><ul><li>Bachelor’s degree in Business Administration or a related field.</li><li>5+ years of experience in Talent Acquisition, with demonstrated expertise in managing end-to-end recruitment in corporate or fast-paced environments.</li><li>Strong strategic mindset and business acumen across multiple fields and a demonstrated capability in recruiting for a wide variety of roles and levels in multiple functions required.</li><li>Resilience and persistence, comfortable navigating ambiguity.</li><li>Adaptable approach to changing business priorities, market dynamics, and workforce planning needs.</li><li>Experience in Applicant Tracking Systems (e.g., SuccessFactors, Greenhouse, Lever, Workday) and recruitment platforms.</li><li>Advanced LinkedIn Recruiter sourcing techniques, Boolean search logic, direct headhunting, and talent mapping.</li><li>Excellent communication and advisory skills to influence and align senior executives and hiring managers.</li></ul><p><br></p>

<strong>Who We Are<br><br></strong>Juhayna Food Industries is a leading Egypt-based manufacturer specialized in the production, processing and packaging of dairy, juice, and cooking products. Since its founding in 1983, it has secured a frontrunner position in the dairy and juice industries in Egypt and has expanded its presence in the Middle East, a feat made possible through its firm commitment to delivering a wide range of high-quality, healthy, and safe products that have become trusted household names.<br><br>Today, with four fully operational facilities, a vast network of distribution centers serving more than 262,000 retail outlets nationwide, and a 600-feddan, fully-owned Livestock Farm that has the capacity to house 7,500 milking cows covering a sizeable portion of the company’s raw milk needs, Juhayna continues to raise the benchmark for premium quality Egyptian manufactured products. Our success stems from our people, who embody the values of <strong>Integrity, Achievement, Continuous Improvement, Innovation, Ownership, and Positivity.<br><br></strong><strong>Job Purpose<br><br></strong>The Talent Acquisition Senior Partner serves as a strategic partner responsible for driving end-to-end recruitment for all business sectors while advancing key talent acquisition disciplines across the organization. Acting as a strategic advisor, you will collaborate with hiring managers and senior stakeholders to attract top-tier talent while promoting Juhayna as an employer of choice.<br><br>You will lead high-priority and executive hiring while championing initiatives across TA Operations &amp; Enablement, Employer Branding, University &amp; Early Careers, and Leadership &amp; Executive Search. This position requires strong talent sourcing, collaboration and influencing skills, and the ability to manage complex recruitment projects in a fast-paced, dynamic environment.<br><br><strong>What You Will Do In Your Role<br><br></strong><ul><li> Own full-cycle recruitment – from intake and sourcing through interviews, and onboarding handover – for roles across our sectors. </li><li> Build partnerships that matter: Work side by side with hiring managers, senior leaders, and HR Business Partners. </li><li> Partner closely with executive leadership and department heads to lead full-cycle recruitment for critical, high-impact roles. </li><li> Build proactive sourcing strategies and talent pipelines, including for hard-to-fill and passive candidates. </li><li> Drive increased quality of hire, enabling process excellence in recruiting and fostering a strategic talent advisor mindset </li><li> Deliver an outstanding candidate experience by fostering positive interactions. </li><li> Optimize hiring workflows within the Applicant Tracking System (SuccessFactors) to reduce Time-to-Hire and enhance candidate/hiring manager experience. </li><li> Partner with Internal Comms to design and execute recruitment marketing campaigns that elevate the company’s Employer Branding. </li><li> Co-lead corporate-academic partnerships, representing the organization at employment fairs, career days, and graduation project collaborations. </li><li> Manage structured Internship Program to build early-career talent pipelines. </li><li> Oversee campus outreach strategies to position the company as an employer of choice among graduating talent. </li><li> Execute direct search and headhunting strategies for confidential, senior-level, and specialized leadership positions. </li><li> Build proactive talent pipelines and talent maps for critical leadership successions. </li><li> Manage and maintain TA reports and trackers. <br><br></li></ul><strong>What You Will Bring To The Role<br><br></strong><ul><li> Bachelor’s degree in Business Administration or a related field. </li><li> 5+ years of experience in Talent Acquisition, with demonstrated expertise in managing end-to-end recruitment in corporate or fast-paced environments. </li><li> Strong strategic mindset and business acumen across multiple fields and a demonstrated capability in recruiting for a wide variety of roles and levels in multiple functions required. </li><li> Resilience and persistence, comfortable navigating ambiguity. </li><li> Adaptable approach to changing business priorities, market dynamics, and workforce planning needs. </li><li> Experience in Applicant Tracking Systems (e.g., SuccessFactors, Greenhouse, Lever, Workday) and recruitment platforms. </li><li> Advanced LinkedIn Recruiter sourcing techniques, Boolean search logic, direct headhunting, and talent mapping. </li><li> Excellent communication and advisory skills to influence and align senior executives and hiring managers.</li></ul>

<p>Job Description: SAP Basis Consultant Role Overview We are looking for an experienced SAP Basis Consultant to join our global SAP operations team and support complex SAP environments. The role will be responsible for SAP Basis administration, system monitoring, lifecycle management, performance optimization, security, and operational support within a managed services environment. The consultant will work closely with technical teams, business stakeholders, and global delivery teams to ensure the availability, stability, performance, and continuous improvement of SAP systems. Core Experience Strong hands-on experience in SAP Basis administration across SAP ECC and S/4HANA environments. Strong knowledge of SAP system architecture, administration, configuration, and troubleshooting. Experience with: SAP system installation and configuration System provisioning and sizing System refreshes and client administration Kernel upgrades and patching SAP Notes and support package implementation Transport Management System (TMS) System monitoring and health checks Good knowledge of SAP Solution Manager for system monitoring, application lifecycle management, and operational support. Experience with SAP landscape monitoring, alert management, and system performance monitoring. Good knowledge of backup, disaster recovery, high availability, and business continuity processes. Good understanding of SAP HANA database administration and performance troubleshooting. Functional knowledge of SAP security, authorization concepts, user administration, and user provisioning . Experience with SAP interfaces, RFC connections, background jobs, and system connectivity. Understanding of managed services operations and global SAP support models. Key Responsibilities Perform day-to-day SAP Basis administration and technical operations across SAP landscapes. Monitor and maintain the availability, stability, and performance of SAP systems. Manage system provisioning, sizing, patching, upgrades, system refreshes, and transport activities. Monitor SAP systems using SAP Solution Manager and other monitoring tools. Analyze system alerts, performance issues, and technical incidents and take appropriate corrective actions. Perform root cause analysis (RCA) for recurring incidents, system performance issues, and technical problems. Support SAP backup, restore, disaster recovery, and high-availability activities. Manage SAP users, technical users, authorizations, and provisioning in coordination with security teams. Monitor and troubleshoot background jobs, RFCs, interfaces, system connections, and other Basis-related components. Support SAP system upgrades, migrations, patches, and technical lifecycle activities. Support incident, problem, and change management processes in accordance with agreed SLAs. Develop and maintain operational runbooks, technical specifications, procedures, and test scripts . Participate in service improvement initiatives and identify opportunities to optimize operational processes. Work directly with business users and stakeholders to understand issues, requirements, and priorities. Coordinate with global technical teams and third-party providers to resolve complex incidents. Ensure proper documentation and knowledge transfer across the support team. Support a 24/7 global operations model , including shift-based support when required. Required Experience &amp; Competencies 5+ years of experience in SAP Basis administration and SAP technical operations. Strong experience supporting SAP ECC and/or S/4HANA environments. Experience with SAP Solution Manager . Good knowledge of SAP HANA administration and performance troubleshooting. Experience supporting medium to large SAP landscapes. Experience in incident, problem, and change management. Strong technical troubleshooting and root cause analysis skills. Experience creating operational runbooks, technical documentation, test scripts, and support procedures. Good understanding of backup, disaster recovery, high availability, and system continuity. Knowledge of SAP security, user provisioning, and authorization concepts. Ability to communicate effectively with business users and technical stakeholders. Ability to understand business requirements from the client's perspective and translate them into effective technical solutions. Strong analytical and problem-solving skills. Ability to work effectively within global and multicultural teams. Results-oriented with strong ownership and accountability. Ability to manage multiple priorities, incidents, and stakeholder expectations simultaneously. Strong communication and stakeholder management skills. Willingness and ability to work in shifts to support global operations . Preferred Qualifications SAP Certified Technology Associate certification in SAP Basis, SAP HANA, or S/4HANA . Experience with SAP Solution Manager , including monitoring, ITSM, and system management. Experience with SAP HANA database administration. Experience in SAP implementation, migration, rollout, or managed services projects. Exposure to automation and scripting for SAP Basis operations. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong hands-on experience in SAP Basis administration across SAP ECC and S/4HANA environments.</li><li>Strong knowledge of SAP system architecture, administration, configuration, and troubleshooting.</li><li>Experience with: SAP system installation and configuration, System provisioning and sizing, System refreshes and client administration, Kernel upgrades and patching, SAP Notes and support package implementation, Transport Management System (TMS), System monitoring and health checks.</li><li>Good knowledge of SAP Solution Manager for system monitoring, application lifecycle management, and operational support.</li><li>Experience with SAP landscape monitoring, alert management, and system performance monitoring.</li><li>Good knowledge of backup, disaster recovery, high availability, and business continuity processes.</li><li>Good understanding of SAP HANA database administration and performance troubleshooting.</li><li>Functional knowledge of SAP security, authorization concepts, user administration, and user provisioning.</li><li>Experience with SAP interfaces, RFC connections, background jobs, and system connectivity.</li><li>Understanding of managed services operations and global SAP support models.</li><li>5+ years of experience in SAP Basis administration and SAP technical operations.</li><li>Strong experience supporting SAP ECC and/or S/4HANA environments.</li><li>Experience with SAP Solution Manager.</li><li>Good knowledge of SAP HANA administration and performance troubleshooting.</li><li>Experience supporting medium to large SAP landscapes.</li><li>Experience in incident, problem, and change management.</li><li>Strong technical troubleshooting and root cause analysis skills.</li><li>Experience creating operational runbooks, technical documentation, test scripts, and support procedures.</li><li>Good understanding of backup, disaster recovery, high availability, and system continuity.</li><li>Knowledge of SAP security, user provisioning, and authorization concepts.</li><li>Ability to communicate effectively with business users and technical stakeholders.</li><li>Ability to understand business requirements from the client's perspective and translate them into effective technical solutions.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work effectively within global and multicultural teams.</li><li>Results-oriented with strong ownership and accountability.</li><li>Ability to manage multiple priorities, incidents, and stakeholder expectations simultaneously.</li><li>Strong communication and stakeholder management skills.</li><li>Willingness and ability to work in shifts to support global operations.</li><li>Preferred Qualifications: SAP Certified Technology Associate certification in SAP Basis, SAP HANA, or S/4HANA.</li><li>Experience with SAP Solution Manager, including monitoring, ITSM, and system management.</li><li>Experience with SAP HANA database administration.</li><li>Experience in SAP implementation, migration, rollout, or managed services projects.</li><li>Exposure to automation and scripting for SAP Basis operations.</li></ul>

<p>Coordinate with Main contractor, consultant, and owner project management.</p><p>Perform functions, such as supervision of site workers, technicians, subcontractors, Engineering documentation and coordination with technical office.</p><p>Receive budget/time schedule with technical support</p><p>Responsible for executing time schedule</p><p>Responsible for cost control of the project</p><p>Responsible for preparing cost control and sending it to the projects coordinator</p><p>Handle all site activities (local procurement, local warehouse, all documents)</p><p>Receive technical submittals from the technical department.</p><p>Coordinate with other disciplines</p><p>Make sure that execution is according to sub-metal workshop drawings.</p><p>Communicate with the technical department to re-submit the new workshop drawing. If there are any conflicts</p><p>Responsible for commissioning and startup of projects</p><p>Responsible for communication between the site and the technical department</p><p><strong>Requirements</strong></p><p>Engineering Bachelor's degree (Mechanical Power)</p><p>From 10 - 15 Years' Experience in HVAC , plumbing and Fire fighting Contracting.</p><p>Project Management skills.</p><p>Cairo Residents preferred.</p><p>Very Good in English</p><p>Very good in AutoCAD and MS Office</p><p>Ability to work as a co-operative team member</p><p>Work under pressure</p><p>Well organized</p><p>Leadership skills</p><p>Time management</p><p>Excellent communication skills.</p><p>Problem-solving skills.</p><p>Decision-making ability.</p><p>Ability to motivate others.</p><p></p><p></p>

<p><strong>Company:</strong> Egypt Planners</p><p><strong>Location:</strong> Giza, Egypt · On-site</p><p><strong>Employment type:</strong> Full-time</p><p><strong>Seniority level:</strong> Mid-Senior level</p><p><br></p><p>Egypt Planners is looking for a customer-focused <strong>Tour Consultant</strong> to help travelers plan and book trips across Egypt. You’ll understand each traveler’s needs, recommend suitable experiences, prepare itineraries and quotations, and guide clients through the booking process.<br></p>Responsibilities<ul><li>Respond to new travel inquiries by email, phone, and messaging platforms</li><li>Understand clients’ interests, travel dates, budget, and preferences</li><li>Create tailored Egypt itineraries and prepare accurate quotations</li><li>Follow up with prospective clients and support them through booking</li><li>Coordinate trip details with hotels, guides, transport providers, and other suppliers</li><li>Keep client records and booking information organized and up to date</li><li>Provide helpful service before, during, and after the trip<br></li></ul>Qualifications<ul><li>Strong written and spoken English</li><li>Excellent communication, sales, and customer-service skills</li><li>Strong organization and attention to detail</li><li>Comfortable working with inquiries, quotations, and follow-ups</li><li>Knowledge of Egypt’s destinations and travel experiences is an advantage</li><li>Previous experience in tourism, travel sales, or tour operations is preferred</li><li>Additional languages are a plus<br></li></ul>How to apply<p>Apply through LinkedIn with your CV and a short note about your relevant experience, or send your cv to hello@egyptplanners.com</p>

<p>Company Description: At Multisolutions Construction, we provide innovative and customized construction solutions that transform our clients visions into reality. We are committed to delivering high-quality projects through teamwork, technical excellence, and continuous improvement.</p><p>Role Description: the Technical Officer Shop Drawing is a full-time remote role responsible for preparing, reviewing, and coordinating technical shop drawings and related documentation. This position involves interpreting technical specifications, standards, and project requirements to ensure drawings are accurate, compliant, and aligned with client expectations. The role includes providing technical support to internal teams and customers, responding to inquiries, and resolving drawing-related issues in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Architecture Engineering.</li><li>Experience in shop drawings is a must</li><li>4 - 8 years of proven experience in Architectural Shop Drawings, preferably with strong experience in Fit-Out projects.</li><li>Previous experience in Fit-Out projects is a must.</li><li>Very good command of AutoCAD.</li><li>Ability to prepare and review shop drawings based on design drawings.</li><li>Coordinate with Technical Office and Site Teams.</li><li>Ensure drawings comply with project specifications and standards.</li><li>Revise drawings according to Consultant/Client comments and requirements.</li><li>Provide technical clarifications and support to the Site Team.</li><li>Strong attention to detail and good communication skills.</li></ul>

<p><strong>About e&amp; CX Solutions:</strong></p><p>It’s one of Etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p>&nbsp;</p><p><strong>Main Responsibilities:</strong></p><ul><li><p>Perform manual testing for web and mobile applications.</p></li></ul><ul><li><p>Identify, document, and track bugs.</p></li></ul><ul><li><p>Perform SIT, functional, sanity and regression.</p></li></ul><ul><li><p>Collaborate with the development team to ensure product quality.</p></li></ul><ul><li><p>Execute test cases and support the QA process.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h2><strong>Job Requirements</strong></h2><ul><li><p>1 year of experience in QA or software testing.</p></li></ul><ul><li><p>Bachelor's degree in Computer Science, Engineering, or a related field.</p></li><li><p>Basic knowledge of QA methodologies and tools.</p></li><li><p>Hands on experience in landline</p></li></ul><ul><li><p>Basic knowledge of databases (SQL).</p></li><li><p>Basic knowledge of Postman / API testing.</p></li><li><p>Ability to perform Quality Auditing effectively.</p></li><li><p>Good communication and documentation skills.</p></li><li><p>Excellent problem-solving and analytical skills.</p></li><li><p>Strong attention to detail and commitment to delivering high-quality results.</p></li><li><p>Ability to work collaboratively within diverse teams in a fast-paced environment.</p></li><li><p>Bonus point: having a telecommunications background.</p></li></ul><p></p>

<p><strong>Royal Sky Group</strong>, founded and owned by Mr. Ammar Omar, is a diverse company active in fields such as Business Consulting &amp; Training, Marketing and Advertising, IT &amp; Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.</p><p><br></p><p><strong><u>Role Description:</u></strong></p><p>Advises clients on strategic direction, business performance, and organizational growth. Provides expert recommendations based on data analysis, market research, and industry best practices to help clients make informed decisions and improve overall business outcomes</p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Serve as a trusted advisor to clients, providing guidance on strategic decisions.</li><li>Assess client business challenges, goals, and operations.</li><li>Recommend solutions to improve efficiency, profitability, or growth.</li><li>Facilitate workshops, meetings, and strategy sessions with clients.</li><li>Translate complex analysis into actionable recommendations for executives.</li><li>Support clients during implementation of strategic initiatives and monitor results.</li><li>Maintain strong relationships with clients to ensure satisfaction and long-term engagement.</li></ul><p><br></p><p><strong><u>Job Requirements</u></strong><u>:</u></p><ul><li>+2 years of experience in strategy consulting, business advisory, or corporate strategy.</li><li>Strong analytical and research capabilities with the ability to convert insights into actionable plans.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to work on multiple client engagements simultaneously.</li><li>Ability to manage multiple engagements and deliver high-quality advisory content.</li></ul><p><br></p><p><strong><u>Why Join Us?</u></strong></p><ul><li>Competitive Salary</li><li>Performance-based bonus</li><li>VIP Medical Insurance</li><li>Life Insurance</li><li>Social Insurance</li><li>Flexible Working Hours</li><li>Room to grow!</li></ul>

<p><strong>About e&amp; CX Solutions:</strong></p><p>It’s one of Etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p>&nbsp;</p><p><strong>Main Responsibilities:</strong></p><ul><li><p>Perform manual testing for web and mobile applications.</p></li></ul><ul><li><p>Identify, document, and track bugs.</p></li></ul><ul><li><p>Perform SIT, functional, sanity and regression.</p></li></ul><ul><li><p>Collaborate with the development team to ensure product quality.</p></li></ul><ul><li><p>Execute test cases and support the QA process.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3 year of experience in QA or software testing.</p></li><li><p>Bachelor's degree in Computer Science, Engineering, or a related field.</p></li><li><p>Basic knowledge of QA methodologies and tools.</p></li><li><p>Basic knowledge of databases (SQL).</p></li><li><p>Basic knowledge of Postman / API testing.</p></li><li><p>Ability to perform Quality Auditing effectively.</p></li><li><p>Good communication and documentation skills.</p></li><li><p>Excellent problem-solving and analytical skills.</p></li><li><p>Strong attention to detail and commitment to delivering high-quality results.</p></li><li><p>Ability to work collaboratively within diverse teams in a fast-paced environment.</p></li><li><p>Bonus point: having a telecommunications background.</p></li></ul><p></p>

<p><strong>• Prepare quantity surveying (QS) documents including measurements and take-offs, as built drawings while coordinating closely with MEP teams to ensure accuracy.</strong><br><strong>• Prepare detailed cost estimates and cost breakdowns for financial claims and project variations.</strong><br><strong>• Prepare and evaluate variation orders (VOs) with full supporting documentation and commercial justification.</strong><br><strong>• Conduct pricing analysis and escalation studies (variation / inflation / rate analysis) for additional works and claims.</strong><br><strong>• Review and verify Inspection Requests (IRs) to ensure alignment with executed works and billed quantities.</strong><br><strong>• Ensure proper documentation, filing, and organization of all measurement records (QS documents) for audit and approval purposes.</strong><br><strong>• Coordinate with consultant and client to obtain formal approvals and signatures on measurements and payment certificates and Inspection requests.</strong><br><strong>• Track project quantities against BOQ and identify discrepancies, variations, or potential claims.</strong><br><strong>• Assist in coordination and preparation of shop drawings &amp; Prepare and submit owner invoices</strong></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor’s degree in civil engineering, construction management or a related field.</strong></p></li><li><p><strong>5-7 years of experience in quantity surveying or cost consulting, in the construction industry.</strong></p></li><li><p><strong>Sound knowledge of construction industry practices, regulations and standards.</strong></p></li><li><p><strong>Proficiency in cost estimation and cost management techniques.</strong></p></li><li><p><strong>Experience working with AutoCAD and validating quantities from the given drawings.</strong></p></li><li><p><strong>Ability to manage multiple projects simultaneously and priorities tasks effectively.</strong></p></li><li><p><strong>Strong analytical and problem-solving skills with extraordinary negotiation abilities.</strong></p></li><li><p><strong>Proficiency in relevant software and tools for quantity surveying.</strong></p></li></ul><p></p>

<p>About this Role</p><p>We are seeking an experienced product professional to lead the strategy, delivery, adoption and continuous improvement of MarTech and data products. Based in Cairo, the role connects the needs of Vodafone markets with scalable, secure and measurable solutions that improve data collection, analytics, customer experience and MarTech maturity.&nbsp;</p><p><br></p><p>You will define product vision, roadmaps, priorities and success measures while coordinating product, engineering, analytics, architecture, commercial and vendor teams. The role requires effective decision-making in a complex, matrix environment and a strong focus on product adoption, reusable standards and measurable business value</p><p>What you’ll do</p><p>Define and communicate the vision, strategy, roadmap, priorities, objectives and success measures for a portfolio of MarTech and data products.</p><p>Lead the complete product lifecycle, including discovery, requirements definition, delivery, release, adoption and continuous improvement.</p><p>Engage Vodafone markets to understand their priorities, product roadmaps, maturity and challenges, translating these insights into scalable capabilities and support plans.</p><p>Coordinate Product Owners, engineering, analytics, architecture, commercial teams and external vendors, managing dependencies, risks, governance and delivery decisions.</p><p>Own portfolio prioritisation and make product investment recommendations within the relevant governance framework.</p><p>Approve product requirements, success criteria, release scope and appropriate delivery trade-offs.</p><p>Lead market discovery, onboarding, adoption and feedback processes, ensuring that market insights inform future product roadmaps.</p><p>Ensure that security, privacy, Responsible AI, architecture and operational-readiness requirements are addressed with the appropriate specialist teams.</p><p>Monitor product performance, adoption, delivery health and realised value, initiating corrective action where required.</p><p>Promote reusable standards, clear documentation, market enablement and measurable outcomes across the MarTech product portfolio.</p><p>Who you are</p><p>You have experience leading digital, analytics, AI or MarTech products through discovery, delivery, launch and ongoing improvement.</p><p>You can develop product and portfolio strategies, manage roadmaps and prioritise backlogs using outcome-based planning.</p><p>You have experience working with Agile delivery methods. SAFe, Product Owner or relevant project management certification would be beneficial.</p><p>You understand web and mobile analytics, APIs, data flows, cloud platforms, customer data, digital journeys and MarTech tools.You can translate business needs into clear requirements, acceptance criteria and measurable outcomes.</p><p>You use data and evidence to support product decisions and evaluate performance.</p><p>You communicate clearly and can influence stakeholders across commercial, technology, architecture and market teams.</p><p>You apply structured problem-solving and sound judgement when working with ambiguity or competing priorities.</p><p>You collaborate effectively across teams and support the development of Product Owners and delivery partners through matrix leadership.</p><p>You understand the importance of data privacy, security, governance, Responsible AI and operational readiness in digital product delivery</p><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><br></p><p>What's in it for you</p><p>The opportunity to shape a multi-product portfolio used across Vodafone markets.</p><p>Exposure to cross-functional and international collaboration across product, technology, analytics, architecture and commercial teams.</p><p>The ability to influence strategic product direction, operating practices and market adoption.</p><p>Experience working on scalable solutions that support data quality, operational efficiency, digital journeys and customer outcomes.</p><p>Opportunities to contribute to modern MarTech, analytics, AI-enabled products, cloud services and responsible technology governance.</p><p>What skills you will learn</p><p>Strategic management of MarTech and data product portfolios.</p><p>Product investment assessment and outcome-based prioritisation.</p><p>Cross-market discovery, onboarding, enablement and adoption planning.</p><p>Governance of privacy, security, Responsible AI and operational readiness.</p><p>Management of dependencies and delivery decisions across matrix teams.Measurement of product adoption, delivery health and realised business value.</p><p>Development of reusable product standards and scalable market-support models.</p><p><strong>Desired Candidate Profile</strong></p><h3><br></h3>

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring Customer Service Specialist for night shift both genders for Agouza branch.</p></li><li><p>Working hours : 3 pm to 10 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ul><li><p><strong>Patient Communication:</strong> Responding to patient inquiries via phone, email, WhatsApp, social media, and other communication channels in a professional and timely manner. Providing accurate information about dental services, available dentists, clinic schedules, and general procedures.</p></li><li><p><strong>Appointment Management:</strong> Scheduling, confirming, rescheduling, and cancelling dental appointments while maintaining an accurate and organized appointment calendar. Contacting patients to confirm upcoming appointments and following up on missed or cancelled appointments.</p></li><li><p><strong>Patient Registration &amp; Records:</strong> Registering new patients and maintaining accurate and up-to-date patient information in the CRM or clinic management system while ensuring confidentiality of patient data.</p></li><li><p><strong>Patient Follow-Up:</strong> Following up with patients regarding appointment reminders, scheduled visits, treatment plans, and post-treatment care instructions as directed by the dental team. Seeking patient feedback and addressing any concerns or issues in a timely manner.</p></li><li><p><strong>Patient Support:</strong> Assisting patients with general information regarding treatments, costs, payment options, and available offers in accordance with the dental center's policies. Referring medical or clinical questions to the appropriate dental professional.</p></li><li><p><strong>Complaint Handling &amp; Problem-Solving:</strong> Addressing patient concerns, complaints, or conflicts professionally and working toward appropriate and timely resolutions. Escalating complex cases when necessary and collaborating with the dental team to resolve any challenges that may arise.</p></li><li><p><strong>Team Collaboration:</strong> Collaborating with dentists, dental assistants, hygienists, reception staff, and the office manager to ensure a smooth workflow and positive patient experience. Communicating effectively with dental professionals regarding patient needs, appointments, and schedules.</p></li><li><p><strong>Multitasking &amp; Organization:</strong> Handling multiple responsibilities simultaneously, including answering calls, responding to messages, scheduling appointments, following up with patients, and completing administrative tasks while maintaining accuracy and efficiency.</p></li><li><p><strong>Patient Experience &amp; Satisfaction:</strong> Maintaining a high standard of customer service throughout the patient journey. Collecting patient feedback and identifying opportunities to improve patient satisfaction and the overall experience at the dental center.</p></li><li><p><strong>Performance &amp; Service Standards:</strong> Meeting established customer service KPIs, including response time, appointment confirmation, follow-up completion, and patient satisfaction targets.</p></li><li><p><strong>Confidentiality &amp; Compliance:</strong> Maintaining patient confidentiality and complying with the dental center's policies, procedures, privacy requirements, and professional standards.</p></li><li><p><strong>Professionalism:</strong> Upholding the professional reputation of the dental center by maintaining a courteous, respectful, and professional attitude when interacting with patients, colleagues, and dental professionals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;Job requirements for this position:</p><ul><li><p><strong>Age</strong> : 25 - 35</p></li><li><p><strong>English fluency</strong> is a must plus other languages is a preferred requirement.</p></li></ul><ul><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Previous experience</strong> in <strong>customer service, healthcare, dental clinics, medical centers, or hospitality</strong> is preferred.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li></ul><p></p><p></p>

<p>Are you ready to electrify your career? We are seeking a highly motivated and experienced <strong>Electrical Engineer</strong> to join our dynamic team in <strong>Giza, Egypt</strong>. This is an unparalleled opportunity to contribute to critical projects within the <strong>Engineering - Construction/Civil/Architecture</strong> and <strong>Installation/Maintenance/Repair</strong> sectors, making a tangible impact on the infrastructure of our vibrant region. If you possess a passion for precision, a knack for innovation, and a desire to build a brighter future, we want to hear from you!</p> <p><strong>Overview:</strong> As an Electrical Engineer, you will be at the forefront of designing, implementing, and maintaining cutting-edge electrical systems for various projects. Your expertise will ensure the seamless operation and safety of our installations, from initial concept through to final delivery and ongoing support. This is a crucial on-site role where your hands-on experience and technical prowess will be highly valued.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Lead</strong> the design, development, and implementation of robust electrical systems for construction and civil engineering projects.</li> <li><strong>Supervise</strong> on-site electrical installations, ensuring adherence to design specifications, industry standards, and safety regulations.</li> <li><strong>Conduct</strong> thorough inspections, testing, and commissioning of electrical equipment and systems.</li> <li><strong>Diagnose</strong> and troubleshoot complex electrical issues, providing efficient and effective solutions for maintenance and repair.</li> <li><strong>Collaborate</strong> closely with cross-functional teams, including civil engineers, architects, and project managers, to ensure integrated project delivery.</li> <li><strong>Prepare</strong> detailed technical drawings, specifications, and reports using industry-standard software.</li> <li><strong>Contribute</strong> to risk assessments and implement preventative measures to ensure operational excellence and safety.</li> </ul> <p><strong>Skills & Technologies:</strong> You will leverage your deep understanding of <strong>Electrical Engineering</strong> principles, coupled with hands-on experience in <strong>Power Systems</strong>, <strong>Low Voltage Systems</strong>, and <strong>High Voltage Systems</strong>. Proficiency in tools like <strong>AutoCAD Electrical</strong> and analysis software such as <strong>ETAP</strong> will be essential for success in this role. Your expertise in <strong>Site Supervision</strong> and <strong>Maintenance & Repair</strong> will be critical to our project success.</p> <p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an experienced Electrical Engineer, you will have ample opportunities to lead projects, mentor junior engineers, and expand your technical skill set. We foster a culture of continuous learning and innovation, encouraging you to explore new technologies and methodologies.</p> <p><strong>Team & Culture:</strong> Join a collaborative and supportive team that values expertise, initiative, and teamwork. Our on-site environment in Giza, Egypt, promotes direct collaboration and a strong sense of camaraderie. We believe in empowering our engineers to take ownership and pride in their work, contributing to a shared vision of engineering excellence.</p> <p><strong>Impact:</strong> Your work will directly shape critical infrastructure projects, ensuring reliable and safe electrical systems for communities and industries. This role offers the chance to leave a lasting legacy through impactful engineering solutions in a rapidly developing region.</p><p><strong>Requirements</strong></p><ul> <li><strong>Unleash Your Expertise:</strong> Possess a minimum of <strong>6-12 years of hands-on experience</strong> in Electrical Engineering, specifically within construction, civil, or architectural projects, and installation/maintenance/repair environments.</li> <li><strong>Educational Prowess:</strong> A strong academic background in Electrical Engineering or a related field.</li> <li><strong>Master of Your Craft:</strong> Demonstrated proficiency in <strong>Electrical Engineering</strong> principles and practices.</li> <li><strong>Technical Virtuoso:</strong> Proven skills in <strong>Construction Management</strong>, <strong>Project Management</strong>, and <strong>Site Supervision</strong>.</li> <li><strong>Software Savvy:</strong> Expertise in using industry-standard tools such as <strong>AutoCAD Electrical</strong> and analysis software like <strong>ETAP</strong>.</li> <li><strong>System Specialist:</strong> In-depth knowledge of <strong>Power Systems</strong>, <strong>Low Voltage Systems</strong>, and <strong>High Voltage Systems</strong>.</li> <li><strong>Problem Solver Extraordinaire:</strong> Exceptional <strong>Problem Solving</strong> abilities to diagnose and resolve complex electrical challenges.</li> <li><strong>Safety Champion:</strong> A deep understanding and commitment to <strong>Safety Regulations</strong> and <strong>Quality Assurance</strong> in all aspects of work.</li> <li><strong>Career Level:</strong> This is an exciting opportunity for an <strong>Experienced</strong> professional ready to take on significant responsibilities and drive impactful projects.</li> </ul>

Hiring: Hybrid Personal Assistant – Healthcare<br>We are looking for a reliable, sharp, and highly organized Personal Assistant to support a Chest Diseases Consultant in managing day-to-day operations, communications, and external follow-ups.<br>This role is not purely desk-based — it requires someone flexible, proactive, and comfortable with both remote coordination and on-ground tasks.<br>Key Responsibilities:<br>Manage and respond to all calls, WhatsApp messages, and inquiries professionally<br>Handle and follow up on social media pages and digital communication channels<br>Organize and manage the doctor’s schedule across multiple locations<br>Coordinate between clinics to ensure smooth daily operations<br>Conduct field visits when needed to follow up on deals, partnerships, or operational tasks<br>Track tasks, follow up with team members, and provide regular updates &amp; reports<br>Requirements:<br>Previous experience as a Personal Assistant / Admin / Coordinator (Healthcare is a plus)<br>Strong communication and follow-up skills<br>Highly organized with strong attention to detail<br>Ability to handle multiple tasks under pressure<br>Familiar with WhatsApp Business, Social Media, and Google Workspace tools<br>Flexible and comfortable with a Hybrid role + field work when required<br>Education:<br>Bachelor’s degree is preferred (Business Administration, Mass Communication, or any related field)<br>Or Relevant certifications or practical experience in administration, coordination, or healthcare operations are a strong plus<br>Work Setup:<br>Hybrid (Remote + On-ground)<br>Field visits may be required for external follow-ups and deal/event management<br>Direct involvement in clinic operations and coordination