Operation Specialist Jobs in Egypt

Company Description Do Deal is a digital marketing company that helps businesses in Egypt and the UAE grow through creative, effective online solutions, supported by a dedicated IT team in Pakistan. The company focuses on putting clients and their businesses at the center of every strategy, emphasizing impact and measurable results. Team members collaborate closely with clients to develop tailored strategies that connect with target audiences and reflect each brand’s unique vision. Do Deal values transparency, collaboration, and trust, creating long-term partnerships built on clear communication and shared goals. The environment encourages professionals who are motivated to elevate businesses and contribute to real, data-driven success.<br>Role Description The Sales Specialist role is a full-time, on-site position based in Cairo, Egypt. The Sales Specialist will identify and qualify potential clients, present Do Deal’s digital marketing solutions, and manage the end-to-end sales cycle from initial contact to closing deals. Daily tasks include conducting client meetings and product demos, preparing proposals, following up on leads, and maintaining accurate records in CRM tools. The role involves collaborating with marketing and operations teams to align client needs with service offerings, ensuring a smooth onboarding experience. The Sales Specialist will also nurture existing client relationships, provide ongoing support, and contribute to sales forecasts and performance reporting.<br>Qualifications<br> Strong Communication skills, including clear presentation, negotiation, and active listening abilities. Proven Customer Service skills, with a focus on responsiveness, empathy, and relationship building. Demonstrated Sales skills, including lead generation, pipeline management, and deal closing. Experience in Training or coaching clients or colleagues on products, services, or processes. Background in Sales Management or coordinating sales activities, targets, and performance metrics. Previous experience in digital marketing, advertising, or Saa S sales is highly beneficial. Comfort working with CRM systems, sales analytics, and basic MS Office or Google Workspace tools. Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English and Arabic, both written and spoken, is preferred.

Company Description<br>Governmental bank in egypt<br> We are a growing organization focused on delivering reliable financial services and customer-centered solutions in the Egyptian market. The company emphasizes transparent processes, efficient operations, and strong client relationships to support long-term financial stability. Team members are encouraged to contribute ideas, collaborate across departments, and maintain high professional standards. Working at with us offers opportunities to develop expertise in lending and servicing while supporting a diverse customer base in Cairo and beyond.<br><br>Role Description <br>The Loan Servicing Specialist is a full-time, on-site role based in Cairo, Egypt, responsible for managing day-to-day activities related to active loan accounts. This includes processing payments, updating account information, monitoring delinquencies, and ensuring accurate documentation in accordance with company policies and regulatory requirements. The role involves responding to customer inquiries, explaining loan terms and conditions, and coordinating with internal teams to resolve issues efficiently. The specialist will track loan performance, prepare reports, and support both standard loan servicing and mortgage servicing activities to maintain high levels of service quality and compliance.<br>Qualifications Strong proficiency in Loan Servicing and Loans management, including payment processing and account maintenance. Experience or familiarity with Mortgage Servicing, including escrow, amortization schedules, and delinquency follow-up. Demonstrated Customer Service skills with the ability to handle inquiries and issues in a professional and empathetic manner. Clear and effective Communication skills, both written and verbal, with attention to detail and accuracy. Basic understanding of lending regulations, compliance standards, and financial documentation. Proficiency with office software and loan servicing systems; ability to learn new tools quickly. Strong organizational and time-management skills, with the ability to manage multiple cases and deadlines. Relevant diploma or bachelor’s degree in Finance, Business, Accounting, or a related field preferred. Previous experience in banking, financial services, or loan operations is an advantage.

Company Description STG Auto Group is a family-owned and operated automotive business that has been serving customers since 1997. The company offers a comprehensive range of services including auto sales, finance, insurance, and vehicle maintenance. With a wide selection of high-quality vehicles from economic to luxury, STG Auto Group focuses on providing value and choice to its customers. The team strives to create a welcoming, no-pressure atmosphere where every visitor is treated like family and receives friendly, attentive service. This customer-first culture guides daily operations and long-term growth.<br>Role Description The Telesales Specialist is a full-time, on-site role based in Nasr City. This position is responsible for handling inbound and outbound calls to prospective and existing customers, introducing STG Auto Group’s vehicle inventory and services, and guiding callers through the sales process. The specialist will qualify leads, schedule showroom appointments, follow up on inquiries, and support customers with information on financing, insurance, and service options. Daily tasks include maintaining accurate records in CRM systems, collaborating with the sales and customer service teams, and meeting individual and team sales targets. The role requires consistent adherence to company policies and a commitment to a professional, courteous, and customer-focused approach on every call.<br>Qualifications<br> <br>Strong customer-facing skills, including telesales and acquisition ability C1 English level is Must Effective Communication skills, both verbal and written, with clear phone etiquette. Demonstrated Sales skills, including lead qualification, upselling, and closing techniques. Experience in Training or coaching customers on available products, services, or processes. Previous experience in telesales, call centers, or automotive sales is preferred. Comfort with CRM systems and basic computer applications. Ability to work on-site full-time in Nasr City and meet performance targets. High school diploma or equivalent; additional education in business or marketing is an advantage.

Company Description Planet Tours & Travel is a leading travel agency in Egypt, specializing in personalized services for individuals, groups, incentives, conferences, leisure, and spiritual travel. Founded in 1988, the company has grown into one of the largest travel agents in the country, operating more than 80 vehicles across Egypt. Planet Tours & Travel owns and operates Esmeralda Nile Cruises, offering sustainable journeys along the Nile that highlight Egypt’s rich heritage. With six local offices in Cairo, Luxor, Aswan, Sharm El-Sheikh, Hurghada, and Marsa Alam, and three international offices in New York, Spain, and the Czech Republic, the company provides extensive travel solutions backed by experienced staff and strong customer service. Role Description The Data Entry Specialist is a full-time, on-site role based in Giza. The specialist will accurately input, update, and maintain customer and booking information in company databases and travel management systems. Daily tasks include verifying data for completeness and correctness, performing routine data quality checks, and organizing digital and paper records for easy retrieval. The role also involves coordinating with customer service and operations teams to ensure that travel details, itineraries, and reservations are recorded and updated in a timely manner. The Data Entry Specialist will follow established procedures, safeguard confidential information, and support general administrative tasks as needed. Qualifications Candidates should possess strong Typing and Computer Literacy skills, including proficiency with spreadsheets, databases, and office productivity software. Candidates should possess effective Communication and Customer Service skills to collaborate with internal teams and handle client information professionally. Candidates should possess capabilities in Administrative Assistance, including organizing records, maintaining filing systems, and supporting routine office operations. Strong attention to detail, accuracy in data entry, and the ability to manage repetitive tasks with consistency. Ability to work on-site in Giza, follow structured workflows, and meet deadlines in a fast-paced environment. Previous experience in data entry, travel, hospitality, or administrative roles is beneficial. College degree is required

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Talent 360 is hiring a Production Specialist to join our team. This is a full-time opportunity for a detail-oriented and proactive professional who is passionate about manufacturing high-quality products while maintaining compliance with quality and regulatory standards.</p><p><b>About the Role</b></p><p>As a Production Specialist at Talent 360, you will support manufacturing operations by producing molecular diagnostic products according to approved procedures while ensuring compliance with Good Manufacturing Practices (GMP), quality standards, and production requirements.</p><p>Key Responsibilities</p><ul><li>Operate production equipment and assemble products according to approved Standard Operating Procedures (SOPs).</li><li>Accurately complete batch records, production documentation, and report any deviations in a timely manner.</li><li>Follow GMP requirements, cleanroom practices, and personal protective equipment (PPE) procedures at all times.</li><li>Safely handle raw materials, reagents, and production waste in accordance with established safety procedures.</li><li>Monitor and document environmental conditions, including room temperature, using calibrated equipment.</li><li>Report any environmental or process deviations to the Quality Assurance team and support investigations and corrective actions.</li><li>Collaborate with cross-functional teams to ensure smooth production workflow and on-time delivery.</li><li>Participate in training programs and continuous improvement initiatives to enhance production efficiency and product quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Biotechnology, Science, Biomedical Sciences, or a related field.</li><li>1 3 years of experience in a pharmaceutical, biotechnology, medical device, or manufacturing environment.</li><li>Knowledge of Good Manufacturing Practices (GMP) and production documentation is preferred.</li><li>Strong attention to detail and commitment to quality.</li><li>Good communication and teamwork skills.</li><li>Good command of English.</li><li>Strong organizational and time management skills.</li><li>Ability to work in a fast-paced manufacturing environment.</li></ul><p></p></section>

Job Overview We are looking for a detail-oriented and experienced French Quality Assurance Specialist to join our team. The successful candidate will be responsible for monitoring and evaluating customer interactions, ensuring compliance with established quality standards, and identifying opportunities to improve both employee performance and the overall customer experience. The ideal candidate will have strong French and English communication skills, excellent attention to detail, analytical thinking, and the ability to provide constructive feedback based on objective quality assessments. Key Responsibilities Monitor and evaluate customer interactions across different communication channels, including calls, emails, and chats. Conduct regular quality assessments based on established quality standards, procedures, and client requirements. Identify quality gaps, process issues, and recurring performance trends. Provide accurate, objective, and constructive feedback to employees based on quality evaluations. Prepare and maintain quality reports, scorecards, and performance records. Analyze quality data and identify opportunities for continuous improvement. Work closely with Operations, Training, and other relevant departments to address quality concerns. Participate in calibration sessions to ensure consistency and accuracy in the evaluation process. Ensure all evaluations are conducted fairly and in accordance with established quality guidelines. Escalate critical quality issues and recurring performance concerns when required. Support the implementation of quality improvement initiatives. Maintain a strong understanding of processes, policies, client requirements, and quality expectations. Contribute to improving customer experience and overall operational performance. Requirements Fluency in French, with excellent verbal and written communication skills. Good command of English, both written and spoken. Previous experience in Quality Assurance, Quality Control, Customer Service, Operations, or a related field is preferred. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Ability to identify performance gaps and recommend practical improvement actions. Strong communication and interpersonal skills. Ability to deliver constructive feedback professionally. Strong organizational and time-management skills. Ability to work independently and effectively within a team. Good knowledge of Microsoft Office, particularly Excel and reporting tools. Preferred Qualifications Previous experience in a French-speaking customer service or contact center environment. Experience using quality monitoring tools and performance scorecards. Knowledge of customer experience and quality KPIs. Previous experience participating in calibration sessions and quality improvement initiatives. What We’re Looking For The ideal candidate is quality-focused, analytical, objective, and highly detail-oriented, with the ability to identify issues, communicate findings clearly, and contribute to continuous improvement. If you are passionate about quality, customer experience, and operational excellence, we would be happy to hear from you. Apply now and join our team.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>HSE Specialist: </span></strong><span>Alexandria</span></p><br><p><strong><span>Role purpose:</span></strong></p><br><p><span>Support implementation of SLB HSE Management System (HSE</span><span>‑</span><span>MS) and SLB HSE standards in Egypt operations/facilities; ensure legal compliance, effective risk management, and continuous improvement.</span></p><br><p><strong><span>Key responsibilities:</span></strong></p><br><ul><li>Implement and monitor SLB HSE<span>‑</span>MS requirements, procedures, and Life<span>‑</span>Saving Rules at site/country level.</li><li>Perform HSE risk assessments (HIRA/JSA), verify controls, and support safe work planning.</li><li>Conduct inspections, audits, and compliance checks; track and close actions.</li><li>Lead/support incident and near<span>‑</span>miss reporting, investigation, root cause analysis, and lessons learned.</li><li>Deliver/coordinate HSE inductions, toolbox talks, and competence/training plans.</li><li>Support emergency preparedness (ERP), drills, and crisis readiness.</li><li>Support environmental compliance (waste/chemical management, spill prevention, permits/records).</li><li>Manage contractor HSE interfaces (prequalification, site controls, monitoring).</li><li>Maintain HSE documentation, metrics/KPIs, and monthly reporting.</li></ul><p><strong><span>Qualifications:</span></strong></p><br><ul><li>Bachelor's degree in Engineering / Science / Environmental / Occupational Health and Safety (or related).</li><li>NEBOSH IGC (mandatory) or equivalent internationally recognized HSE certification.</li><li>Advantage: ISO 45001/14001 internal auditor, IOSH, incident investigation/risk assessment training.</li></ul><p><strong><span>Experience:</span></strong></p><br><ul><li>3-5+ years HSE experience in oil &amp; gas, energy services, industrial operations, or similar high<span>‑</span>risk environments.</li><li>Hands<span>‑</span>on experience with audits/inspections, incident investigations, and HSE training.</li><li>Familiarity with Egyptian HSE regulatory environment preferred.</li></ul><p><strong><span>Skills:</span></strong></p><br><ul><li>Strong risk management and field coaching/communication.</li><li>Solid report writing and data/KPI tracking; proficient in MS Office.</li><li>Able to work across multicultural teams and influence without authority.</li></ul><p><strong><span>Languages:</span></strong></p><br><ul><li>English: fluent (written &amp; spoken)</li><li>Arabic: fluent (written &amp; spoken)</li></ul><p><strong><span>Mobility:</span></strong></p><br><p><span>Based in Alexandria but able to travel to sites within Egypt as required.</span></p><br><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><br> </div>

ALZAK General Trading LLC – Dubai, UAE is expanding its international commercial team.<br>We are looking for an experienced Sales Specialist – International Trade with a strong background in international B2B sales, import/export, and global market development.<br>Key Responsibilities<br>* Develop new international markets and acquire new customers* Generate and qualify B2B leads through multiple channels* Build and manage a strong international sales pipeline* Prepare commercial proposals and quotations* Negotiate pricing, payment terms, Incoterms, and contract terms* Close profitable deals and achieve sales & margin targets* Develop long-term relationships with existing customers* Identify new products, markets, and business opportunities* Monitor market prices, demand trends, and competitor activity* Represent ALZAK at relevant international exhibitions and trade events* Maintain accurate CRM records, forecasts, and monthly sales reports* Ensure a complete handover of closed deals to Operations & Logistics<br>What We’re Looking For<br>✓ 3+ years of proven sales experience in international trade✓ Strong experience in B2B customer acquisition and deal closing✓ Good understanding of import/export processes and Incoterms✓ Strong negotiation and commercial skills✓ Fluent English — additional languages are an advantage✓ Experience with fertilizers, agricultural commodities, mining materials, chemicals, or related sectors is a strong advantage✓ Proactive, target-driven, and comfortable developing business across multiple countries<br>???? Interested? Send your CV to info@alzak.com

???? We're Hiring: You Tube Operations Specialist (CMS) Grand Technology is looking for a skilled You Tube Operations Specialist (CMS) to join our growing digital operations team. Requirements:✅ Minimum 3 years of experience in You Tube CMS Operations.✅ Strong knowledge of the You Tube Content Management System.✅ Experience with Copyright Management & Content ID.✅ Hands-on experience in asset management, claims, disputes, and rights ownership.✅ Strong attention to detail and problem-solving skills.✅ Ability to manage multiple channels and content operations efficiently.???? Location: Al-Shaikh Zayed, Beverly Hills, Giza ???? Full-Time If you meet the requirements, we'd love to hear from you. Apply now!#Hiring #You Tube CMS #Content Management #You Tube Operations #Digital Media Jobs #Grand Technology

We're hiring a Pricing Analyst – CX/BPO<br>ROLE PURPOSEThe Pricing Expert prices CX opportunities end-to-end: translating client RFP/RFI requirements into solid cost models and competitive commercial proposals. The role requires a real understanding of how a customer operation runs – operations, WFM, training, quality, support functions – and a hands-on use of AI tools to analyze and translate RFP/RFI documents faster and better.<br>KEY RESPONSIBILITIESPricing & Cost Modeling:• Build bottom-up pricing models: FTEs, productivity, shrinkage, attrition, ramp, support ratios• Structure the right commercial model per deal (per hour, per transaction, per FTE, outcome-based)• Run scenarios (volumes, languages, on/near/offshore mix) and secure target margins• Ensure pricing meets group margin targets and flag deviations with clear, quantified recommendations<br>RFP/RFI & Bid Support:• Translate client requirements (SLAs, volumes, coverage, language mix) into pricing assumptions• Use AI tools to parse, summarize, and translate multilingual RFP/RFI documentation• Own the pricing sections of proposals, working closely with solutions, operations, and sales<br>Operational Expertise & Governance:• Challenge operational assumptions (AHT, occupancy, training duration, attrition) with credibility• Cost all layers of the operating model: front-line operations, WFM, training, quality, team leadership, and support functions• Continuously improve pricing templates and automate recurring modeling tasks• Maintain cost and productivity benchmarks to sanity-check every model• Prepare pricing approval materials and support negotiations with rapid what-if analyses<br>PROFILE• 2+ years in pricing, solutioning, or commercial finance within the CX / BPO industry• Deep knowledge of customer operations models and their cost drivers• Advanced Excel / financial modeling skills• Hands-on user of AI tools (Claude, Chat GPT, Copilot...) for document analysis and translation• English profile: B2• Autonomous, rigorous, comfortable with tight bid deadlines

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Deliver needed reports &amp; analysis for management &amp; operation team.</li><li>Assisting in preparing Monthly financial statements and its analysis</li><li>Assisting in Monthly closing procedure, including review of general ledgers entries, preparing accruals for revenues &amp; revenue shares, general accruals, Monthly amortization of prepaid expense , depreciation expense Monthly provisions and other closing journal, as necessary .</li><li>Full-cycle accounting ownership for at least one entity - AR, AP, bank reconciliation, month-end close and reporting .</li><li>Assisting in external audit process .</li><li>Preparing VAT , WHT , returns</li></ul><br><strong>Requirements</strong><br>Experience: 3-4 years, with at least 2 years in a multi-entity or group environment .<br>Bachelor of commerce - English section .<br>Experience working within a group structure .<br>Familiarity with intercompany transactions and IC invoice processing .<br>Strong reconciliation skills - able to work independently with minimal supervision on daily operations .<br>Background in digital platforms, fintech, e-commerce or technology companies - SMS resale or telecom is a plus .<br>UAE and Egypt accounting standards familiarity .<br>Comfortable working in a fast-growth, multi-entity environment .<br><strong>Nice to have:</strong><br>Microsoft Dynamics 365 experience .<br>familiar with AI tools .<br> </div>

Company Description MICO WORLD, founded in 2014, is a world-leading open social platform offering features such as making friends, chatting, video and voice communication, live streaming, and games. The company has launched multiple social products, including MICO, YoHo, Top Top, and Sugo, serving over 100 million users across more than 150 countries and regions. With more than 150,000 contracted anchors, MICO WORLD has a strong presence in markets such as the Middle East, Southeast Asia, South Asia, Europe, and the Americas. The organization is focused on delivering high-quality, engaging social experiences to users worldwide while continuously enhancing localization and global brand recognition.<br>Role Description The Operation Specialist Hindi Speaker role is a full-time, on-site position based in Qesm El Maadi. This role involves daily monitoring and managing of platform operations for Hindi-speaking markets, including reviewing content, supporting live streaming activities, and ensuring compliance with community guidelines and policies. The specialist will collaborate with cross-functional teams to implement localized operational strategies, optimize user engagement, and support the growth and retention of anchors and users. Responsibilities also include analyzing operational data, preparing reports on market performance, and assisting in the execution of promotional campaigns targeting Hindi-speaking communities. The role requires proactive communication with users and internal stakeholders to address operational issues and improve overall platform quality.<br>Qualifications<br> Strong language skills in Hindi and English, with the ability to read, write, and communicate clearly and professionally. Operational and analytical skills, including experience with monitoring platform performance, handling user or content operations, and preparing basic reports. Customer-facing and communication skills, such as responding to user inquiries, coordinating with internal teams, and managing relationships with anchors or creators. Familiarity with social media, live streaming platforms, and online communities, with an understanding of user behavior and content trends in Hindi-speaking markets. Attention to detail and problem-solving abilities, especially in reviewing content, identifying issues, and ensuring adherence to platform guidelines. Ability to work on-site full time in Qesm El Maadi, manage multiple tasks, and adapt to a fast-paced, multicultural environment. Relevant education in Business, Communications, Media, or a related field is preferred, along with prior experience in operations, content moderation, or customer support.

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 languages. The company has sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering inbound, outbound, back office, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services. Xceed has earned multiple international awards for outsourcing excellence, impact sourcing, customer experience, sustainability, and diversity, equity, and inclusion. The organization maintains globally recognized certifications in quality, information security, business continuity, environmental management, and occupational health and safety. Candidates joining Xceed can expect a structured environment focused on career development, service quality, and responsible business practices.<br>Role Description The Quality Monitoring Specialist for the GSM Mobile call center is responsible for evaluating customer interactions to ensure adherence to quality standards, procedures, and service level expectations. This full-time, on-site role based in Cairo, Egypt involves monitoring calls, documenting findings, and providing clear, constructive feedback to agents and team leaders. The role includes analyzing performance trends, identifying areas for improvement, and collaborating with operations and training teams to enhance customer experience and operational effectiveness. The specialist will prepare quality reports, participate in calibration sessions, and support the implementation of quality assurance initiatives and corrective action plans. Consistent application of quality criteria, attention to detail, and strong communication with stakeholders are key to success in this position.<br>Qualifications<br> <br>Candidates should possess strong Analytical Skills to interpret data, identify trends, and support performance improvement decisions. Candidates should possess Quality Control and Quality Assurance skills to ensure adherence to call center standards, processes, and KPIs. Candidates should possess Quality Auditing skills to conduct systematic evaluations of customer interactions and document accurate findings. Candidates should possess effective Communication skills to deliver clear feedback, collaborate with teams, and present quality reports. Experience in call center operations, preferably in telecommunications or GSM mobile services, is highly beneficial. Familiarity with quality monitoring tools, CRM systems, and call recording platforms is an advantage. Ability to work in a fast-paced environment, manage multiple evaluations, and meet reporting deadlines. Relevant diploma or bachelor’s degree in business, communications, or a related field is preferred.

Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company delivers inbound, outbound, back-office, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis services in 10 languages for government and commercial clients. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across locations. The organization is widely recognized with multiple global outsourcing, sustainability, customer experience, and diversity, equity, and inclusion awards. Xceed maintains strong governance and operational excellence through international certifications including COPC and various ISO standards, reinforcing its commitment to quality and business continuity.<br>Role Description The Quality Monitoring Call Center Specialist GSM Mobile B-2 is a full-time, on-site role based in Cairo. This role focuses on monitoring and evaluating GSM mobile customer service calls to ensure adherence to quality standards, policies, and procedures. The specialist will conduct regular call audits, document findings, and provide clear feedback and coaching points to team leaders and agents to improve performance. Daily tasks include analyzing call data and trends, identifying areas for service enhancement, preparing quality reports, and collaborating with operations and training teams to implement corrective actions. The role also involves supporting continuous improvement initiatives, maintaining up-to-date knowledge of GSM mobile services, and contributing to a consistent, high-quality customer experience.<br>Qualifications<br> <br>Candidates should possess strong Analytical Skills to review call data, identify trends, and support data-driven improvement actions. Candidates should possess Quality Control and Quality Assurance skills to ensure adherence to service standards and operational procedures. Candidates should possess Quality Auditing skills to conduct structured call evaluations and document objective performance assessments. Candidates should possess excellent Communication skills to deliver constructive feedback, collaborate with stakeholders, and prepare clear quality reports. Experience in call center operations, preferably in GSM mobile or telecommunications, is highly beneficial. Knowledge of quality frameworks or standards used in contact centers is an advantage. Proficiency in using call monitoring tools and MS Office applications (especially Excel and Power Point) is preferred. Relevant education in business, communications, or a related field, or equivalent practical experience in quality monitoring, is desirable.

Company Description evy X is committed to making business success achievable and sustainable for organizations of all sizes. The company focuses on providing solutions and services that help clients grow, optimize operations, and reach their commercial goals. By partnering closely with businesses, evy X strives to remove barriers to success and support long-term performance. Team members join a growth-oriented environment where innovation, collaboration, and measurable impact are valued.<br>Role Description The Sales Specialist is a full-time, on-site role based in Nasr City. This role is responsible for identifying potential clients, presenting evy X solutions, and managing the full sales cycle from initial contact to closing deals. Day-to-day tasks include conducting sales calls and meetings, preparing proposals, maintaining accurate records in CRM systems, and following up with prospects and existing customers to ensure satisfaction and repeat business. The Sales Specialist collaborates with internal teams to understand customer needs, participates in product and sales training, and contributes to sales forecasts and performance reporting. This position requires consistent presence on-site to meet clients, support team activities, and represent evy X in local market initiatives.<br>Qualifications<br> Strong Communication skills, including clear presentation, negotiation, and active listening abilities. Proven Customer Service capabilities, with a focus on building trust, handling inquiries, and resolving issues effectively. Demonstrated Sales experience, including lead generation, pipeline management, and closing deals in a target-driven environment. Experience in Training, such as delivering product or sales training sessions and supporting knowledge sharing within the team. Background in Sales Management or coordinating sales activities, forecasting, and reporting is an advantage. Ability to work on-site in Nasr City, manage multiple priorities, and adapt to changing business needs. Familiarity with CRM tools and basic data analysis for tracking performance and customer interactions. Relevant educational background in Business, Marketing, or a related field is preferred.

We are looking for an experienced SAP Material Management Specialist to provide application support, optimize business processes, and ensure effective SAP MM functionality across the organization.<br>Location: Giza, Abo Rawash•Working Hours: 8:30 AM- 4:30 PM•Transportation•Medical Insurance•Social Insurance <br>√Key Responsibilities• Provide SAP MM application support, maintenance, and consultation.• Analyze business requirements and implement system enhancements.• Troubleshoot and resolve end-user issues.• Manage SAP MM configuration and master data.• Test and implement changes across SAP and integrated applications.• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field.• 2–4 years of relevant SAP MM experience, preferably in a consulting environment.• Strong knowledge of SAP MM and ERP systems.• Excellent English.• Strong analytical, troubleshooting, and problem-solving skills.<br>IF you're interested ,Send me your updated Cv hrpassanthossam@gmail.comwhatsapp: 01224154860

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages from sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia. Xceed delivers a broad range of services including inbound and outbound contact center operations, back office processing, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization has earned multiple global awards and recognitions for outsourcing excellence, impact sourcing, customer experience, sustainability, CSR, and diversity, equity, and inclusion. Xceed also maintains several international certifications for quality, business continuity, occupational health and safety, environmental management, and information security.<br>Role Description The Quality Monitoring Specialist (on calls) is a full-time, on-site role based in Qesm El Maadi. This role focuses on monitoring and evaluating inbound and outbound calls to ensure adherence to quality standards, policies, and procedures. The specialist will review call recordings, assess agent performance against defined criteria, and provide clear, constructive feedback to support continuous improvement. Daily responsibilities include compiling quality reports, highlighting trends, identifying training needs, and collaborating with supervisors and trainers to enhance customer experience. The role also involves maintaining accurate documentation of audits, participating in calibration sessions, and contributing to the development and refinement of quality assurance frameworks.<br>Qualifications<br> <br>- Experience in Telecom accounts such as Vodafone UK, WE, Orange, Etisalat, AT&T, etc.<br><br>- Previous experience as a Quality Specialist/Quality Analyst or in similar role.<br><br>- Fluent English is required.<br><br>???? If you’re interested and meet the requirements, feel free to send your CV to Whatsapp number 0155115535

About the Company: Legacy, a Hassan Allam Holding company, is responsible for operating the Grand Egyptian Museum.<br>Position Overview:The Grand Egyptian Museum is seeking an IT Support Specialist to provide technical support and ensure the smooth operation of end-user systems.<br>Responsibilities:Provide first-line technical support. Install and configure hardware and software. Troubleshoot system and network issues. Support users and maintain IT assets. Escalate complex technical issues as required.<br>Qualifications:Bachelor's degree in Information Technology or related field. Minimum 2 years of IT support experience. Knowledge of Windows environments, networking, and user support. Strong customer service and communication skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mid Level Experienced <strong>Logistics Specialist Freezone Only</strong> is Needed to join us at ESHRATEX Cotton Spinning, 47th Sultan Hussein, Alexandria Egypt.</p><br><br><br><ul><li>Responsible for Handling Documents and Official Duties Related to Logistics procedures in<strong> FREEZONE - GAFI</strong></li><li>Good Command With <strong>NAFEZA-ACID</strong>, Logistics Full cycle.</li><li><strong>خبرة في التعامل مع المنطقة الحرة بكافة تفاصيل العمل ( إصدار أمر الشغل- شهادات الصادر- الفواتير- التعامل مع هيئة الإستثمار- خصم وتحصيل )</strong></li><li>Import &amp; Export Procedures one of biggest requirements we are asking for</li><li>Very Good Arabic &amp; English Articulation</li><li>Communicative and Presentable</li></ul><br><p><strong>Company Location</strong>: Alexandria - Egypt, 47st Sultan Hussein</p><br><br><p><strong>Working hours</strong>: 8am-5 pm</p><br><br><p><strong>Days Off</strong>: Fridays &amp; Saturdays.</p><br><br><br> <br><br> </div>

Job Summary The Follow-up Specialist ensures end-to-end resolution of open cases, operational issues, and service requests within the city. This role serves as the critical bridge between field execution and system tracking—monitoring solutions implemented in SAP, tracking real-world results, and verifying complete closure to ensure compliance and citizen/customer satisfaction.<br>Key Responsibilities Monitor and track the lifecycle of assigned cases across municipal/city jurisdictions from initiation to final resolution. Log, update, and monitor solution implementation plans in SAP, ensuring accurate status updates, root-cause tags, and assignment details. Follow up with operational teams, contractors, or department heads to verify that solutions recorded in SAP have been successfully executed on the ground. Assess the effectiveness of applied solutions to ensure issues do not recur; escalate unresolved or recurring cases to appropriate managers. Maintain direct contact with complainants, business units, or city representatives to provide status updates and confirm final satisfaction upon case closure. Generate weekly/monthly case progress and SLA compliance reports using SAP analytics and Excel.<br>Qualifications & Requirements Experience: 2+ years of experience in case management, customer support, operations, or quality assurance. Education: Bachelor’s degree in Business Administration, Public Administration, Communications, or a related field. Skills: Strong organizational skills, sharp attention to detail, and excellent written/verbal communication skills. Problem-Solving: Ability to cross-reference system data with real-world results and drive cross-functional accountability.