Operation Specialist Jobs - Cairo Egypt

ABOUT Thrivve Thrivve is a Saudi fintech building a more accessible financial and mobility ecosystem across the Kingdom. Today, we serve thousands of drivers and delivery partners powering platforms such as Uber, Amazon, Noon, Hunger Station, and others—helping them access vehicles, earn more sustainably, and build greater financial independence. Through financial products, flexible vehicle access, and ownership solutions such as Drive-to-Own, we are creating new ways for people to access opportunity, build income, and move forward.<br>HOW WE WORKFour principles shape how we operate:Speed: Prioritize intelligently, move with urgency, and raise risks early. Impact: Focus on measurable outcomes—not activity. Communication: Be clear, direct, respectful, and timely. Ownership: Take responsibility from problem or opportunity through to the final result. We are building a high-trust, high-performance environment where people are expected to think, act, collaborate, and continuously improve.<br>ABOUT THE ROLEThrivve is looking for a Junior Treasury Specialist to join our Finance team. This is a great opportunity for a fresh graduate or junior finance professional looking to build hands-on experience across treasury, payments, banking operations, reconciliations, and Accounts Payable. You’ll be part of the team responsible for making sure payments are processed accurately, followed up properly, and completed on time.<br>WHAT YOU’LL DO• Execute and track day-to-day company payments• Support bank transfers and treasury transactions• Monitor pending payments and follow up until completion• Support bank reconciliations and transaction matching• Review payment requests, approvals, and supporting documents• Support Accounts Payable activities• Maintain accurate payment and treasury records• Coordinate with Finance and Operations on time-sensitive payments• Escalate payment issues, missing approvals, or banking delays early<br>WHAT WE’RE LOOKING FOR• Bachelor’s degree in Accounting, Finance, or a related field• Fresh graduates are welcome to apply• 0–2 years of experience in Treasury, Accounts Payable, Accounting, or similar• Good Excel skills• Strong attention to detail and numerical accuracy• Organized with strong follow-up skills• Comfortable working in a fast-moving environment• Good Arabic and English communication skills• Willingness to work rotational shifts

Job Overview We are looking for a detail-oriented and experienced German Quality Assurance Specialist to join our team. The successful candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions and operational processes while ensuring compliance with established quality standards and business requirements. This role requires strong German and English communication skills, excellent attention to detail, analytical thinking, and the ability to identify performance gaps and recommend effective improvements. Key Responsibilities Monitor and evaluate customer interactions, including calls, emails, chats, and other communication channels, based on defined quality standards. Conduct regular quality audits and assessments to ensure compliance with company policies, procedures, and client requirements. Identify quality gaps, recurring issues, and areas for improvement across operational processes. Provide clear and constructive feedback to employees based on quality evaluations. Prepare and maintain accurate quality reports, scorecards, and performance records. Analyze quality trends and performance data to identify recurring issues and improvement opportunities. Work closely with Operations, Training, and other relevant teams to address quality concerns and improve overall performance. Support calibration sessions to ensure consistency and accuracy in the quality evaluation process. Ensure that all evaluations are conducted fairly, accurately, and in accordance with established guidelines. Escalate critical quality issues and recurring performance concerns to the appropriate stakeholders. Contribute to the development and improvement of quality assurance procedures and standards. Maintain a strong understanding of client requirements, processes, policies, and quality expectations. Participate in continuous improvement initiatives aimed at enhancing customer experience and operational efficiency. Requirements Fluency in German, with strong verbal and written communication skills. Good command of English, both written and spoken. Previous experience in Quality Assurance, Quality Control, Customer Experience, Operations, or a related field is preferred. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Ability to identify performance trends and translate findings into actionable recommendations. Strong communication and interpersonal skills. Ability to provide constructive feedback professionally and effectively. Good organizational and time-management skills. Ability to work independently while collaborating effectively with cross-functional teams. Proficiency in Microsoft Office, particularly Excel and reporting tools. Preferred Qualifications Previous experience in a German-speaking customer service or contact center environment. Experience working with quality monitoring tools and performance scorecards. Familiarity with customer experience metrics and quality KPIs. Experience participating in calibration sessions and quality improvement initiatives. What We’re Looking For We are looking for someone who is quality-focused, analytical, objective, and highly attentive to detail. The ideal candidate should be able to identify issues accurately, communicate feedback effectively, and contribute to creating a consistent and high-quality customer experience.

We are seeking a TEMENOS Payments Specialist with strong experience in TPH (Temenos Payments Hub) to support the implementation and operation of enterprise payment solutions. The successful candidate will work closely with business, operations, and technology teams to deliver secure and scalable payment services. Key Responsibilities Configure and support Temenos Payments Hub (TPH). Support payment workflows and transaction processing. Implement integrations with payment schemes and banking channels. Support payment investigations and reconciliation processes. Assist in testing, deployment, and production support activities. Ensure compliance with payment standards and regulations. Required Qualifications4+ years of payments experience. Strong hands-on experience with TPH. Knowledge of:SWIFTInstant Payments ACHRTGSPayment Processing Preferred Qualifications Experience in digital banking environments. ISO 20022 knowledge. Regulatory and compliance understanding.

United Elevators is hiring Senior Logistics Specialist.<br><br>Job Requirements:<br><br> Bachelor's degree in Logistics, Supply Chain Management, or a related field Minimum 3 years of experience in logistics coordination Strong knowledge of transportation management systems, import logistics, and customs regulations Excellent problem-solving, organizational, and communication skills<br><br>Key Responsibilities:<br><br> Plan and coordinate transportation and delivery of materials and products, including import and export shipments Coordinate with logistics providers, freight forwarders, and transportation partners to ensure timely and cost-effective shipments Optimize transportation routes, loads, and delivery schedules to improve operational efficiency and control costs Prepare and follow up on shipping and logistics documentation, ensuring compliance with customs and import/export requirements Monitor shipments and proactively resolve delivery delays, discrepancies, and other logistics issues Coordinate with internal departments, suppliers, customers, and service providers to ensure smooth logistics operations Supervise and coordinate the Fleet Supervisor, ensuring proper execution of transportation plans, vehicle utilization, and compliance with company procedures and safety standards<br><br>Working Conditions:<br><br> Working Hours: 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM Days Off: Fridays & Saturdays Location: Industrial Area, New Cairo, with occasional visits to the factory in Badr City<br><br>???? Company Website: www.unitedelevators.net

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an Operations Specialist to join our Customs Clearance team.<br> This is an excellent opportunity for fresh graduates and candidates with up to one year of experience who are looking to start or grow their careers in operations and logistics.<br> Key Responsibilities * Support daily customs clearance operations.<br> * Follow up on shipment documents and ensure their accuracy.<br> * Coordinate with internal departments and the field customs clearance team.<br> * Assist in managing the customs clearance process efficiently.<br> * Maintain accurate operational records and documentation.<br> * Ensure timely follow-up on shipments and operational activities.<br> * Competitive Salary * Social Insurance * Medical Insurance * Annual Leave Location: Sheraton, Cairo, Egypt * Bachelor’s degree.<br> * Fresh graduates or candidates with 0–1 year of experience are encouraged to apply.<br> * Proficiency in Microsoft Office (Excel, Word, and Outlook).<br> * Strong attention to detail and organizational skills.<br> * Ability to work under pressure and manage multiple tasks.<br> * Team player with strong communication skills.<br> * Fast learner with a proactive mindset.<br></span> </div>

About Us<br><br>Remote Pass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.<br><br>By streamlining global hiring, onboarding, payroll, and compliance, Remote Pass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.<br><br>We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.<br><br>About the Role:<br><br>As we continue to scale rapidly across global markets, we're looking for an experienced Employee Experience Specialist to join our growing team and support operations across the EMEA region.<br><br>This role is ideal for someone with 4+ years of experience in HR Operations, onboarding/offboarding and lifecycle management, or global employment support, who thrives in fast-paced, high-growth environments and enjoys solving complex operational and people-related challenges across multiple jurisdictions.<br><br>We're looking for a proactive, detail-oriented professional with strong communication skills, a problem-solving mindset, and the ability to navigate cross-border employment operations with confidence. You should be comfortable managing onboarding, employee support, compliance coordination, documentation, and stakeholder communication across different countries and time zones.<br><br>At Remote Pass, no two days are the same. We value ownership, adaptability, and people who genuinely care about delivering an exceptional employee experience while helping companies hire and manage talent globally.<br><br>If you enjoy working at the intersection of operations, compliance, and employee experience, and want to be part of a company shaping the future of global work, we'd love to hear from you.<br><br>Responsibilities:<br><br>Employee Support<br><br>Act as the first point of contact for employee queries via the ticketing system, especially related to onboarding and HR support across the EMEA region Escalate medium- and high-complexity issues to appropriate internal teams (EX, Payroll, Legal) when needed Maintain strong, professional communication with employees to ensure a smooth experience<br><br>Onboarding & Mobility (EMEA)<br><br>Support onboarding workflows for new hires across EMEA, ensuring compliance and coordination with internal teams and external partners Assist with mobility-related coordination (e.g. relocations, document management, employment documentation) Ensure onboarding documentation and procedures reflect EMEA-specific requirements<br><br>Administration & Organization<br><br>Manage open tickets, ensuring timely responses and accurate prioritization Keep records up to date across platforms like Monday.com, Dropbox, and HRISHelp organize internal documentation and training resources under the guidance of the EX Manager<br><br>Process Support & Continuous Improvement<br><br>Assist with operational tasks and process execution to ensure smooth daily workflows Identify trends in employee queries and provide input for improving processes and documentation Support EX team projects and initiatives as needed<br><br>Team Alignment & Growth<br><br>Collaborate closely with the Employee Experience team on routine tasks and projects Maintain strong working relationships with cross-functional teams and external stakeholders Receive ongoing mentorship and training to grow in scope and responsibility.. EM<br><br>Requirements<br><br>4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations, preferably with exposure to EMEA markets. Strong familiarity with employment operations and onboarding processes in countries such as:European Countries Africa GCC./Middle East Familiarity with onboarding processes and employment documentation in international contexts Strong organizational and multitasking skills; attention to detƒail is a must Excellent written and verbal communication in English Proficiency in using HRIS and collaboration tools (e.g., ticketing systems, Monday.com, Dropbox) Comfortable working in a fast-paced, fully remote team A proactive, service-oriented mindset with a genuine interest in people operations and global HR

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- Speak, write, and read fluently in English<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Bachelor's degree<br>- - Advanced proficiency in both written and verbal in Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- Speak, write, and read fluently in English<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Bachelor's degree<br>- - Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR)<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Export & Import Pricing Specialist Company: Evertrans Location: Alexandria, Egypt Employment Type: Full-time | On-site Department: Pricing<br><br>At Evertrans, we provide integrated logistics solutions covering international freight forwarding, import & export, and customs clearance. We are looking for an experienced and commercially minded Export & Import Pricing Specialist to join our team and play a key role in developing competitive freight quotations, managing supplier rates, supporting our sales team, and maximizing shipment profitability.<br>As an Export & Import Pricing Specialist, you will be responsible for preparing accurate and competitive quotations for our customers, sourcing and negotiating rates with shipping lines, airlines, transport providers, and overseas agents, and ensuring that every quotation is both commercially competitive and profitable.<br><br>Key Responsibilities1. Pricing & Quotations Prepare accurate and competitive quotations for Import & Export shipments. Handle pricing requests for Sea, Air, and Land freight. Calculate freight costs, local charges, surcharges, transportation costs, and profit margins. Ensure quotations are aligned with customer requirements, routing, transit time, and service scope. Respond to RFQs and spot-rate requests within the required turnaround time. Follow up on quotations and support the conversion of opportunities into confirmed shipments.2. Carrier & Vendor Management Request and negotiate competitive rates with:Shipping Lines Airlines Trucking & Transportation Providers Overseas Agents Other Logistics Service Providers Maintain strong relationships with existing vendors and continuously develop new sources of competitive rates. Monitor available routes, schedules, transit times, and capacity. Identify the most cost-effective and reliable routing options for each shipment.3. Sales Support Work closely with the Sales team to provide fast and commercially competitive pricing solutions. Support sales representatives in customer negotiations and special pricing requests. Assist with tenders, RFQs, and key-account quotations. Provide pricing recommendations that balance customer competitiveness with company profitability. Follow up on quotation results and analyze won/lost opportunities.4. Market & Rate Monitoring Monitor freight market trends and rate fluctuations. Keep track of carrier pricing, surcharges, and market changes. Monitor competitor pricing when applicable. Identify opportunities for cost optimization and improved margins. Provide regular market and pricing updates to management.5. Pricing Database & Reporting Maintain accurate and updated rate sheets and pricing databases. Ensure all freight rates and local charges are regularly reviewed and updated. Track quotation volumes, conversion rates, and margins. Prepare periodic pricing and performance reports.6. Internal Coordination Coordinate closely with Sales, Operations, Customs Clearance, Finance, and overseas agents. Ensure that quoted services are operationally feasible before submitting quotations. Support the operations team when pricing or cost-related clarification is required. Ensure smooth handover of confirmed shipments from Pricing/Sales to Operations. Requirements2+ years of experience in freight forwarding, logistics pricing, or a related commercial/operations role. Practical experience in Import & Export freight pricing. Strong knowledge of Sea Freight is essential; experience in Air & Land freight is a strong advantage. Existing relationships with shipping lines, airlines, and/or overseas agents are a major plus. Good understanding of freight costs, local charges, surcharges, and logistics cost structures. Good knowledge of Incoterms and international shipping processes. Strong negotiation and communication skills. Excellent command of English, written and spoken. Strong MS Excel skills and ability to work with pricing sheets and databases. Strong analytical skills and attention to detail. Ability to work under pressure and meet tight quotation deadlines. Commercial mindset with the ability to balance competitive pricing and profitability. Team player with strong follow-up and problem-solving skills. What Makes You a Great Fit? We're especially interested in candidates who:✔ Know the freight market and current shipping rates✔ Can negotiate rather than simply request rates✔ Have strong relationships with carriers and overseas agents✔ Understand how to build a profitable quotation✔ Can support Sales with fast, smart pricing decisions✔ Are proactive, organized, and commercially driven✔ Take ownership of their quotations from request to result<br>What We Offer Competitive salary based on experience and qualifications Performance-based incentives Professional and supportive work environment Opportunity to grow within a growing logistics company Exposure to international freight forwarding and diverse logistics solutions Career development opportunities How to Apply If you have the experience, commercial mindset, and logistics knowledge we're looking for, we'd love to hear from you. Send your CV with the subject: "Export & Import Pricing Specialist - Evertrans"???? Info@ever-trans.co???? Alexandria, Egypt

Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages through inbound, outbound, back-office, helpdesk, recruitment process outsourcing, infrastructure management, and social media analysis services. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across locations. The organization is consistently recognized by IAOP, INSIGHTS Middle East, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for excellence in outsourcing, impact sourcing, CSR, sustainability, and DEI. Xceed is certified in COPC, multiple ISO standards, and information security, demonstrating strong commitment to quality, business continuity, and a responsible work environment.<br>Role Description The call center Quality Monitoring Specialist B1+ is a full-time, on-site role based in Cairo. The specialist is responsible for monitoring customer interactions across contact center channels, evaluating agent performance, and ensuring adherence to quality standards and procedures. Daily tasks include reviewing recorded calls, chats, and emails, documenting findings in quality reports, and providing clear, constructive feedback to enhance customer experience. The role involves identifying trends and recurring issues, recommending process improvements, and collaborating with team leaders and training staff to address performance gaps. The specialist also contributes to calibration sessions, supports compliance with internal policies and external guidelines, and helps maintain consistent service levels across the operation.<br>Qualifications<br> <br>Strong skills in Customer Support and Customer Service, with a focus on quality, empathy, and problem resolution. Effective Communication abilities, including clear verbal and written feedback and active listening. Experience working in Contact Centers, with understanding of call center workflows, KPIs, and quality standards. Good Computer Literacy, including proficiency in MS Office, quality monitoring tools, and CRM or contact center platforms. B1+ or higher proficiency in relevant working language(s), with the ability to analyze and evaluate customer interactions accurately. Attention to detail, analytical thinking, and ability to interpret performance data and quality metrics. Ability to work on-site in Cairo, collaborate within diverse teams, and adapt to fast-paced operational environments. Previous experience in quality assurance, coaching, or call center operations is an advantage; relevant education in business, communications, or a related field is preferred.

About The Role<br><br>At Octane Solutions, our Data Entry Specialists play a critical role in maintaining accurate, organized, and up-to-date business data. As a Data Entry Specialist, you will be responsible for entering, reviewing, and maintaining information across internal systems and databases. You will work closely with different teams to ensure data accuracy, support daily operations, and maintain high-quality records.<br><br>What You'll Be Doing<br><br>Accurately enter and update customer, operational, and business data into internal systems and databases. Review and verify information to ensure accuracy, completeness, and consistency. Maintain organized records and ensure data is updated in a timely manner. Identify and correct data entry errors or inconsistencies. Support the preparation, updating, and maintenance of reports and spreadsheets. Work closely with internal teams to collect, verify, and update required information. Handle large volumes of data while maintaining a high level of accuracy and attention to detail. Follow established data management processes, policies, and quality standards. Maintain confidentiality and ensure sensitive business information is handled appropriately. Support other administrative and operational tasks related to data management when required.<br><br>Key Areas of Ownership<br><br>Data Entry & Data Accuracy Data Verification & Quality Control Database & Record Management Microsoft Excel & Google Sheets Reporting & Documentation Administrative & Operational Support Attention to Detail & Process Compliance<br><br>What We're Looking For<br><br>1–2 years of experience in Data Entry, Administration, Operations, or a related field. Strong attention to detail with excellent accuracy and consistency. Good verbal and written communication skills in both Arabic and English. Comfortable working with Microsoft Excel, Google Sheets, and other data management tools. Strong organizational and time-management skills. Ability to handle repetitive tasks while maintaining a high level of concentration and accuracy. Ability to work independently and meet deadlines in a fast-paced environment. A proactive mindset with strong problem-solving and follow-up skills.<br><br>If you’re detail-oriented, organized, and excited to join a fast-growing company, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Data Entry Specialist – Cairo".

Job Description We are looking for a Payroll Specialist to join our payroll team. The role is responsible for processing payroll accurately and on time while ensuring compliance with labor laws and company policies. Job Responsibilities:<br>Process monthly payroll for outsourced employees according to company policies and client requirements Review and verify attendance, overtime, deductions, and benefits data Ensure compliance with Egyptian labor law, tax regulations, and social insurance requirements Handle employee payroll inquiries and resolve discrepancies in a timely manner Prepare payroll reports for internal management and clients Maintain accurate payroll records and documentation Support payroll system updates and process improvements Coordinate with HR, Finance, and clients to ensure smooth payroll operations<br>Requirements:Bachelor’s degree in accounting, Finance, HR, or related field1–3 years of payroll experience Knowledge of Egyptian labor law and payroll processes Good attention to detail and accuracy Good MS Excel skills Skills:Strong organizational and problem-solving skills Ability to maintain confidentiality Team player with good communication skills

<p><strong>EBS Elegant Business Solutions</strong> is hiring a <strong>Training Operations Specialist</strong> to coordinate training programs and ensure smooth execution from preparation to completion.</p><p>Key Responsibilities</p><ul><li>Coordinate training schedules with trainers, participants, and internal teams.</li><li>Prepare training rooms, materials, equipment, and participant lists.</li><li>Handle participant registration, confirmations, reminders, and joining details.</li><li>Track attendance and maintain accurate training records.</li><li>Support trainers and participants during training sessions.</li><li>Handle day-to-day operational issues and ensure smooth program delivery.</li><li>Collect feedback and prepare certificates and post-training reports.</li><li>Organize and maintain all training-related documents.</li></ul><p>Requirements</p><ul><li><strong>1–2 years of experience</strong> in Training Operations, Training Coordination, Administration, or a similar role.</li><li>Strong organizational and time-management skills.</li><li>Excellent attention to detail and follow-up skills.</li><li>Good communication and coordination skills.</li><li>Good command of <strong>Microsoft Excel and MS Office</strong>.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Ability to support training programs during their scheduled delivery times.</li></ul>

Role: Manufacturing Specialist (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking a Manufacturing Specialist to work on a Full-Time basis. The role involves optimizing manufacturing processes and ensuring compliance with industry standards. Candidates will oversee production workflows and implement efficiency improvements.<br>Key Responsibilities:• Lead process optimization initiatives to enhance manufacturing efficiency and reduce waste.• Collaborate with cross-functional teams to align production goals with quality and safety standards.• Monitor equipment performance and coordinate maintenance to minimize downtime.• Document standard operating procedures and ensure adherence to regulatory requirements.• Analyze production data to identify trends and recommend corrective actions.<br>Required Skills & Qualifications:• Experience with Lean Manufacturing or Six Sigma methodologies.• Proficiency in manufacturing software and data analysis tools.• Knowledge of ISO standards and quality management systems.• Strong problem-solving skills with a focus on continuous improvement.• Ability to work independently in a remote environment with minimal supervision.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the manufacturing industry, contributing to scalable production solutions. The contract includes opportunities for skill development and exposure to advanced manufacturing technologies.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

About the Company Our client is a Saudi B2B Saa S company operating in the digital infrastructure space, providing technology solutions that support businesses in managing and scaling their digital operations. About the Role We are looking for a Revenue Operations Specialist (Rev Ops) to improve how Marketing, Sales, and Customer Success teams operate together. The role will focus on Hub Spot management, automation, revenue process optimization, and reporting to improve efficiency across the customer lifecycle. Responsibilities1. Hub Spot Management Own Hub Spot setup, configuration, and day-to-day operations across relevant hubs. Build workflows, sequences, automations, and lead-routing processes. Maintain dashboards and reports for pipeline, revenue, and team performance. Ensure CRM data quality, consistency, and proper usage across teams. Continuously improve Hub Spot processes based on business requirements.2. Automation & AI Enablement Support the implementation of AI-driven workflows across Sales and Customer Success. Build and test automations using tools such as Clay, n8n, Zapier, or similar platforms. Connect systems and data sources to reduce repetitive manual work. Identify opportunities where AI and automation can improve productivity and customer operations. Collaborate with Product and Engineering when technical integrations are required.3. Revenue Process Optimization Monitor lead flow and handoffs between Marketing, Sales, and Customer Success. Identify process gaps, bottlenecks, and operational inefficiencies. Design and implement improvements to sales and customer lifecycle workflows. Support accurate forecasting through structured processes and clean CRM data. Help standardize revenue operations processes across teams.4. Reporting & Insights Maintain weekly and monthly dashboards covering key revenue KPIs. Track metrics including pipeline velocity, conversion rates, churn, ARR, and sales performance. Analyze performance trends and identify areas for improvement. Provide clear, actionable insights and recommendations to leadership. Requirements3–5 years of experience in Revenue Operations, Sales Operations, CRM Operations, or a related role within a Saa S company or Hub Spot consultancy/provider. Strong hands-on experience with Hub Spot, including workflows, automation, reporting, pipelines, and integrations. Practical experience with automation or workflow tools such as Clay, n8n, Zapier, or similar. Strong analytical skills with the ability to translate data into operational improvements. Detail-oriented, structured, and proactive in identifying and solving process issues. Strong interest in AI, automation, and emerging productivity tools; coding experience is not required. Strong communication and stakeholder-management skills. Fluent in Arabic and English.

Job Title: Bancassurance Specialist (Cairo & Giza only)<br>Job Description: Met Life is a leading global financial services company that provides insurance, annuities, employee benefits, and asset management solutions to individuals and institutions. With operations in over 40 markets worldwide, including Cairo, Egypt, Met Life is committed to helping customers navigate the challenges and uncertainties of life. They offer flexible products, intuitive experiences, and a range of services to meet evolving needs.<br>Job Description: This is a full-time on-site role as a Bancassurance Specialist at Met Life in Cairo, Egypt. As a Bancassurance Specialist, you will be responsible for:Managing relationships with bank partners. Promoting Met Life products and providing financial advice to customers. Collaborating with internal teams to develop strategies, analyze market trends, and identify growth opportunities. Ensuring compliance with regulatory requirements and provide excellent customer service.<br>Qualifications:Excellent communication and negotiation skills. Degree in Business, Finance, or a related field.

Role Description This is a full-time, on-site Chinese Speaking Customer Service Specialist role based in El Maadi El Gadida. The specialist will handle inbound and outbound customer inquiries in Chinese and English through phone, email, and chat, ensuring timely and accurate responses. Responsibilities include tracking shipments, resolving delivery issues, providing order status updates, and coordinating with internal operations teams to address service concerns. The role involves documenting customer interactions in the system, following up on unresolved cases, and escalating complex issues when needed. The specialist will also support continuous improvement by identifying recurring problems, suggesting process enhancements, and maintaining a high standard of customer satisfaction in line with J&T Express Egypt’s service policies.<br>Qualifications<br> Strong communication skills in Chinese (Mandarin) and English, with clear, professional verbal and written abilities. Customer service experience in logistics, e-commerce, or related industries, including handling inquiries, complaints, and case follow-up. Ability to use CRM or ticketing systems, Microsoft Office tools, and other basic computer applications efficiently. Solid problem-solving and conflict-resolution skills, with the capacity to work under pressure and manage multiple tasks. Attention to detail, accuracy in data entry, and a structured approach to documentation and reporting. Team-oriented mindset, reliability, and openness to feedback, with the ability to collaborate effectively across departments. Willingness to work on-site in El Maadi El Gadida and follow rotating shifts if required by business needs. Relevant diploma or bachelor’s degree is preferred; prior experience in a contact center or customer-facing role is an advantage.

A well-known Company in Logistic industry located in Heliopolis is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>relationships with lines and agents locally and internationally <br>responsible for sourcing and negotiating preferred rates with customers <br>lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performance must have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to +201228283222 and mention the job title " Operation" and expected net salary

<p>Jadeer is hiring on behalf of one of our clients in the Food &amp; Beverage industry in Egypt. We re Hiring: Training Specialist Food &amp; Beverage Location: Cairo, Egypt Industry: Food &amp; Beverage / Restaurant Chain We are hiring on behalf of a leading restaurant chain in Egypt, looking for a proactive and experienced Training Specialist to support employee development and operational excellence across restaurant and corporate functions. Role Overview The Training Specialist will be responsible for identifying training needs, designing and delivering training programs, and ensuring employees have the skills and knowledge required to perform effectively and contribute to the company's growth. Key Responsibilities Assess training and development needs across restaurant operations and head office departments Design, develop, and deliver training programs for operational and corporate employees Conduct onboarding and orientation programs for new hires Develop training materials, manuals, presentations, and e-learning content Facilitate training sessions for roles including: Branch Managers Supervisors Chefs &amp; Kitchen Staff Service Crew Corporate Employees Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics Maintain training records and ensure compliance with company standards Collaborate with department managers to identify skill gaps and recommend development plans Support leadership development and succession planning initiatives Track training KPIs and prepare regular training reports</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Human Resources, Business Administration, Education, Hospitality Management, or a related field 2 5 years of experience in Training, Learning &amp; Development, or Talent Development Experience in F&amp;B, hospitality, retail, or multi-branch operations is highly preferred Strong presentation, facilitation, and communication skills Experience in developing training materials and learning programs Knowledge of training evaluation methods and adult learning principles Strong organizational skills and ability to manage multiple training initiatives simultaneously Proficiency in Microsoft Office and Learning Management Systems (LMS) is a plus</p>

Company Description Regal Home Appliance is a growing provider of home appliances, focused on delivering reliable products and responsive service to residential and commercial customers. The company emphasizes quality, customer satisfaction, and long-term relationships with clients, suppliers, and partners. Team members are encouraged to contribute ideas that improve operations, sales performance, and customer experience. Regal Home Appliance offers opportunities for career development in a structured, performance-driven environment.<br>Role Description The Commercial Specialist is a full-time, on-site role based in 6th of October, responsible for managing commercial activities with key customers and suppliers. Day-to-day tasks include handling sales inquiries, preparing quotations, following up on orders, and supporting account management for commercial clients. The role involves coordinating purchasing requests, ensuring accurate and timely order processing, and maintaining up-to-date records of contracts, pricing, and delivery schedules. The Commercial Specialist will interact with customers to resolve issues, provide product information, and ensure a smooth post-sales experience. The role also requires close collaboration with internal teams such as sales, finance, logistics, and operations to meet commercial targets and service-level commitments.<br>Qualifications<br> Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams. Candidates should possess Sales skills, including negotiation and lead follow-up, to support commercial growth and revenue targets. Candidates should possess Purchasing skills to manage supplier interactions, order placement, and basic procurement processes. Candidates should possess Account Management skills to maintain relationships with key customers and ensure continuity of business. Candidates should have good numerical and analytical skills, with proficiency in MS Office (especially Excel) and basic ERP or CRM systems. Candidates should demonstrate strong organizational skills, attention to detail, and the ability to manage multiple tasks under time constraints. Candidates should have prior experience in commercial, sales support, or customer-facing roles, preferably in appliances, electronics, or related industries. Candidates should hold a relevant bachelor’s degree (e.g., Business, Commerce, Marketing, or related field) or equivalent practical experience.