Operation Specialist Jobs in Egypt
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Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Job Purpose The role of the AI Consultant and Operations Engineer at Dar will be to advise business and design teams on the adoption of artificial intelligence, translate operational and workflow challenges into practical AI use cases, and provide functional and technical support for developed and deployed AI applications. They combine consultative engagement with hands-on deployment, testing, troubleshooting, user enablement, and service reliability to drive adoption and value realization across the project lifecycle.<br>Key Responsibilities:The role encompasses, but is not restricted to, the following responsibilities:Configure, test, and validate AI tools and agents prior to rollout, including user acceptance testing with business stakeholders (mainly internal). Act as first and second line support for deployed AI applications, triaging incidents, diagnosing root causes, and escalating to engineering teams when required Assist technical leads in reviewing AI agents solutions architecture set by business units Monitor adoption, usage, and service performance (KPIs, metrics) of AI applications and report on issue trends and resolution times. Engage with design, engineering, and corporate teams to advise on AI tools and use cases prototyped by the business units. Gather and document requirements and success criteria, and translate them into functional specifications for AI solutions Maintain support documentation, knowledge base articles, user guides, and FAQsDeliver training, onboarding sessions, and demonstrations to help teams adopt AI tools effectively and responsibly. Stay current with AI trends and suggest improvements to existing tools, workflows, and support processes Support project planning, documentation, and presentations. Contribute to change management, mentoring, and knowledge sharing within the company. Qualifications:Must have a degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or related field Preferred 1-3 years professional experience in at least 2 of the following areas: AI or technology consulting, business analysis, requirements gathering, solution delivery, and digital transformation Must have 1-3 years professional experience in at least 2 of the following areas: application or product support, incident and service management, user training and enablement, testing and user acceptance testing, AI systems deployment Working knowledge of AI, ML, and LLM concepts, with the ability to explain them clearly to non-technical audiences, is a must Must have proficiency in Python and SQL for scripting, data queries, and troubleshooting Experience working with APIs and integrating third-party AI services is preferable Familiarity with ticketing and ITSM platforms (such as BMC Helix, Jira Service Management or Service Now) and with monitoring and logging tools, is preferable Experience preparing documentation, training material, and stakeholder presentations, is preferred Excellent communication, stakeholder management, and problem-solving skills, and ability to work in a team environment is a must This position is mainly internal client-facing, hence a high client-centric mindset and consulting interest is a must Familiarity with AEC tools (Revit, Rhino, Auto CAD, Navisworks) is a plus.<br>Equal Opportunity Statement<br>While we carefully review all applications, only candidates who meet the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b>
<br><ul>
<li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li>
<li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li>
<li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li>
<li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li>
<li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li>
<li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery. </li>
<li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li>
<li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li>
<li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes. </li>
<li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness. </li>
<li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts. </li>
<li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li>
<li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>You have experience working in a customer-facing support function, preferably within IT. </li>
<li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. </li>
<li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li>
<li>You are confident using Microsoft Office applications and service support systems.</li>
<li>You communicate clearly in business-level German and English, both written and spoken.</li>
<li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li>
<li>You can work effectively in an international and virtual team environment.</li>
<li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li>
<li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li>
<li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li>
<li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li>
<li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li>
<li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li>
<li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels. </li>
<li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li>
<li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams. </li>
<li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li>
<li>Authorisation management and validation procedures for approved contacts and support communications.</li>
<li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li>
<li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS on LinkedIn</li>
<li>Facebook: VOIS on Facebook</li>
<li>Instagram: VOIS on Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Chat with VOIS employees</li>
</ul>
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???? Role Overview<br><br>We’re looking for a motivated Telesales Specialist to join our sales team. The ideal candidate is confident in communicating with customers, has strong sales and closing skills, and is driven to achieve and exceed targets.<br><br>???? Responsibilities<br><br> Make outbound sales calls to potential customers. Communicate with customers in English. Understand customer needs and recommend suitable solutions. Follow up with leads and sales opportunities. Close deals and achieve monthly sales targets. Handle objections and use effective sales techniques. Maintain accurate customer and sales information on the CRM. Build and maintain strong customer relationships. Attend team meetings and training sessions.<br><br>✅ Requirements<br><br> Previous experience in Telesales / Sales / Call Center Sales is preferred. English level: B1+ or above. Strong spoken English and communication skills. Strong persuasion, negotiation, and closing skills. Target-driven, proactive, and motivated. Comfortable handling daily sales calls and meetings in English. Experience dealing with GCC or international customers is a plus. Undergraduates are welcome to apply.<br><br>???? What We Offer<br><br>Competitive salary package + Attractive bouns Social & medical insurance. Training and development opportunities. Career growth opportunities. Dynamic and supportive work environment.<br><br>???? Location: Nasr City, Cairo, Egypt | On-site<br><br>???? Interested? Apply now via Linked In Easy Apply and submit your updated CV.<br><br>#Hiring #Telesales #Telesales Specialist #Sales Jobs #English Speaker #Sales Careers #Cairo Jobs
Job Summary:We are looking for a motivated Technical Talent Acquisition Specialist to join our Human Capital team. The ideal candidate will have 1–2 years of experience in technical recruitment within the software or IT industry, with a strong understanding of technical roles and the ability to identify, attract, and engage qualified technology professionals. The role will be responsible for managing the recruitment process from sourcing and screening candidates through coordination of interviews and offer management, while ensuring a positive candidate experience.<br>Key Responsibilities:Manage the end-to-end recruitment process for technical positions. Source and attract candidates through Linked In, job boards, referrals, databases, and other sourcing channels. Recruit for various technical positions, including Software Engineers, Developers, QA/Testers, Dev Ops, Cloud, Data, Cybersecurity, and other IT roles. Review and screen CVs based on technical requirements and job specifications. Conduct initial HR screening interviews and assess candidates' experience, communication skills, career expectations, and availability. Coordinate technical interviews with hiring managers and technical teams. Maintain regular communication and follow-up with candidates throughout the recruitment process. Manage candidate pipelines and ensure timely updates on recruitment progress. Negotiate and communicate offers with selected candidates in coordination with HR and management. Maintain accurate recruitment trackers, candidate databases, and recruitment reports. Build and maintain strong talent pools for current and future technical hiring needs. Ensure a positive and professional candidate experience throughout the recruitment journey. Work closely with hiring managers to understand technical requirements and hiring priorities. Support employer branding and participate in recruitment initiatives and career events when required.<br>Requirements:2 years of experience in Technical Talent Acquisition / Technical Recruitment, preferably within the Software, IT, or Technology industry. Good understanding of common technical roles and technologies such as Java, . NET, Angular, React, QA, Dev Ops, Cloud, Data, Cybersecurity, and related technologies. Hands-on experience using Linked In Recruiter and other sourcing platforms. Strong candidate sourcing and headhunting skills. Good communication and interpersonal skills. Strong interviewing and candidate assessment skills. Ability to manage multiple vacancies and priorities simultaneously. Strong follow-up, organization, and time-management skills. Good negotiation and stakeholder-management skills. Proficiency in English, both written and spoken. Ability to work effectively in a fast-paced, target-driven environment.<br>Work Conditions:???? Location: Smart Village???? Work Model: On-site⏰ Working Hours: 9 hours per day, including a 1-hour break???? Experience: 1–2 years in Technical Talent Acquisition within the Software / IT industry
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<span>Impact Clients is a fast-growing coaching and AI education company supporting thousands of members across multiple products.<br> We're hiring a Client Support Specialist to own our email/ticket support desk, the first point of contact for every client question, issue, and request that comes through.<br> You won't just be responding to and resolving tickets.<br> Our support philosophy is simple: every reply either protects or erodes the client's trust in us.<br> You'll follow a detailed internal playbook covering refunds, billing, access, and technical issues, but you'll also use real judgment to personalize responses, de-escalate frustrated clients, and know exactly when to solve something yourself versus escalate it to the right person.<br> What you'll do: Monitor and respond to tickets across our support inboxes, hitting response-time targets (4 business hours standard, 1 hour for high-priority issues like billing disputes or threats) Correctly categorize and tag every ticket for accurate reporting Handle common cases directly using our documented playbook and canned response library — access issues, billing/commission questions, refund requests, subscription changes, while personalizing every reply rather than pasting a stock response.<br> Recognize sensitive situations, refund threats, chargeback risk, legal/review mentions — and escalate immediately per our clear escalation ladder Keep the queue clean: no ticket left without a first response by end of day Work primarily out of our Helpdesk platform, with Slack for team coordination and Trello for client/refund tracking Fully remote, work from anywhere within [insert accepted regions/timezones] Compensation between $1,000–$1,500/month Clear, well-documented processes, you're never guessing what to do, we have a full internal playbook for nearly every scenario Real ownership over the client experience, not just ticket-clearing Direct access to leadership when you need a decision, no bureaucracy Room to grow as the company scales into new products.<br> 1+ years in a customer support, help desk, or email/chat support role Excellent written English, clear, warm, and typo-free; you can write like a helpful human, not a script Experience with a ticketing/helpdesk platform (Zendesk, Freshdesk, Gorgias, HelpScout, or similar) — we'll train you on our specific stack Comfortable working independently on a remote team, following detailed SOPs without needing constant oversight Strong judgment under pressure — able to read when a situation needs empathy, when it needs firm policy, and when it needs immediate escalation Reliable internet and a distraction-free home setup Available to work full time 9 hours per day Mon-Fri Bonus: prior experience in online education, coaching, subscription, or membership-based businesses</span> </div>
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<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div>
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<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div>
???? We’re Hiring: Telesales Specialist – English Speaker | KSA Market ????????<br><br>We’re looking for motivated Telesales Specialists to join our growing sales team and handle customers in the KSA market.<br><br>???? Role Overview<br><br>The ideal candidate is a confident English speaker with strong communication and sales skills, a target-driven mindset, and the ability to build customer relationships, follow up with leads, and close deals.<br><br>✅ Requirements<br><br> 1+ year of experience in Sales / Telesales. Strong English communication skills – B1+ or above. Comfortable handling daily sales calls and meetings in English. Strong communication, persuasion, negotiation, and closing skills. Target-driven, proactive, and motivated. Good follow-up and customer-handling skills. Experience dealing with KSA/GCC or international customers is a plus. Undergraduates are welcome to apply.<br><br>???? Responsibilities<br><br>Handle outbound sales calls with customers in the KSA market. Understand customer needs and present suitable solutions. Follow up with leads and maximize sales opportunities. Convert leads into customers and close deals. Achieve and exceed monthly sales targets and KPIs. Handle objections professionally and effectively. Maintain accurate CRM records and follow up on sales opportunities. Build strong and long-term customer relationships. Attend team meetings, training, and coaching sessions.<br><br>✨ Benefits<br><br>Competitive salary package + Attractive commission Social & medical insurance. Training and development opportunities. Career growth opportunities. Dynamic and supportive work environment.<br><br>???? Location: Nasr City, Cairo, Egypt | On-site<br><br>???? Interested? Apply now via Linked In Easy Apply and submit your updated CV.<br><br>Feel free to share this opportunity with anyone who might be a great fit! ????<br><br>#Hiring #Telesales #Telesales Specialist #Sales Jobs #English Speaker #KSAMarket #Saudi Market #Sales Careers #Cairo Jobs
Specialist, BUS External Relations - External Relations Department, Onsi Sawiris School of Business
Education & Training
Reports to: Senior Director, External Relations<br>Purpose: To provide comprehensive administrative and operational support to the External Relations Office at the Onsi Sawiris School of Business. Support the implementation of school-wide strategic initiatives by managing data, maintaining partner databases, and conducting research on potential partners. Additionally, administers the School’s digital content, coordinates logistics for external vendors and visiting professorships, and serves as a key liaison to ensure effective communication flow between the School and its diverse external stakeholders.<br>Responsibilities:Data Management & Support: Assemble, organize, and analyze data from different stakeholders to support the School of Business's strategic planning process. Maintain and update the external relations database, ensuring accuracy of partner information. Conduct research to identify new potential corporate and academic partners for the School. Update critical School resources and publications, including presentations, statistical reports, and alumni reports, ensuring adherence to set timelines. Communications, Content & Branding: Plan and develop web content in alignment with AUC content guidelines and the Onsi Sawiris School of Business brand identity. Coordinate the communication flow with external vendors, institutions, and corporate partners to ensure high-quality and timely execution of joint projects. Communicate effectively with stakeholders to follow up on tasks and projects initiated by the External Relations function. Administrative Operations: Write professional reports and record/transcribe minutes of meetings to ensure proper documentation of decisions. Provide logistical support for approximately 5 visiting professorships and 5 major activities annually.<br>Requirements:Minimum Education Requirements:Bachelor’s degree in Business, Mass Communication, or Social Science is required.<br>Experience:A minimum of 5-7 years of relevant work experience.<br>Skills:Communication: Strong command of English; excellent oral and written communication skills are of the highest priority. Interpersonal: Excellent ability to work with diverse groups and organizations (internal and external) with professionalism. Organizational: Ability to multitask with minimal supervision and handle a heavy workload. Technical: Strong computer skills (Excel, Word); ability to manage databases. Soft Skills: Positive attitude, strong work ethic, and commitment to customer service.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”
MBC Group: NOW HIRING — English Subtitling & Dubbing Specialist – (Freelance - 6 Months, on-site – Media Production City - 6th of October)<br>Responsibilities:- Perform quality control for both subtitles and dubbing projects.- Ensure linguistic accuracy, timing alignment, and consistency of content.- Identify and correct errors in scripts, translations, and audio synchronization.- Collaborate with adaptation specialists and audio engineers to maintain high production standards.<br>Required Skills and Experience:- Native or fluent English speaker with excellent attention to detail.- Experience in QC, subtitling, or dubbing projects is preferred.- Ability to work under tight deadlines and provide constructive feedback.
We're Hiring | Catering Sales Executive<br>About Cairo Eats Cairo Eats is a leading food and catering company dedicated to delivering exceptional dining experiences through high-quality food, innovative solutions, and outstanding customer service.<br>Position: Catering Sales Specialist Work location: Obour City.<br>We are looking for a motivated and results-driven Catering Sales Specialist to join our growing team. The ideal candidate will be responsible for developing new business opportunities, building strong client relationships, and driving catering sales growth.<br>Requirements:✅ 1-2 years of sales experience preferred in the Food & Beverage or FMCG industry.✅ Strong sales, negotiation, and relationship-building skills.✅ Good command of the English language.✅ Preferred AUC graduates ✅ Ability to identify and develop new business opportunities.✅ Customer-focused with a proactive and target-driven mindset.<br>What We Offer:✔ Attractive basic salary.✔ Very attractive bonus scheme.✔ Social insurance.✔ Medical insurance.✔ Working schedule: 5 days per week.
Product Specialist – Orthopaedics Unit Locations:Cairo – 1 Position Alexandria, – 2 Position We are recruiting on behalf of our client, a leading sports and medical equipment company representing premium European and international brands, for the position of Product Specialist – Orthopaedics Unit. Job Summary Reporting directly to the Sales Manager, you will be responsible for developing and maintaining strong relationships with orthopedic surgeons, hospital administrators, and other key healthcare decision-makers to drive business growth and achieve sales objectives. Key Requirements5 years of proven sales experience within the orthopedic medical devices sector. Strong network and hands-on experience working with:Orthopedic surgeons Hospital administrators Key healthcare decision-makers Bachelor's degree in Medicine, Pharmacy, or Science. MBA is a strong advantage. Owns a private car (mandatory). Very good command of English, both written and spoken. Industry Medical Equipment Sports & Medical Equipment
Role Description<br>This is a full-time, on-site Tele sales Specialist role located in Qesm El Maadi. The Telesales Specialist will be responsible for engaging with potential and existing customers via phone to promote company services and close sales. Duties include addressing customer inquiries, delivering excellent customer support, maintaining accurate customer records, and meeting sales targets. The role may also involve providing product training to ensure customers are fully informed about the services offered.<br>Qualifications Strong customer service and customer support skills Excellent verbal communication and interpersonal skills Proven sales abilities and proficiency in meeting sales targets Experience in providing training to customers or team members Strong organizational and time management skills Ability to work collaboratively in a team environment Previous experience in a similar tele sales or customer-facing role is a plus Proficiency in using relevant technology or CRM systems is advantageous
#We're Hiring <br><br><br>*Lead Generation Specialist* (ERP Systems)<br><br><br>Location: Cairo <br>Employment Type: Full-Time<br><br><br>We are looking for a proactive Lead Generation Specialist to join our team and support the growth of our ERP solutions business.<br><br><br>Key Responsibilities<br>-Research and identify potential clients across different industries.<br>-Build and maintain a qualified database of prospects.<br>-Generate leads through Linked In, email outreach, cold calling, and other digital channels.<br>-Qualify leads and schedule meetings for the Sales Team.<br>-Follow up with prospects and maintain accurate CRM records.<br>-Work closely with the Sales & Marketing teams to achieve lead generation targets.<br><br><br>Requirements<br>1–3 years of experience in Lead Generation, Business Development, or Telemarketing.<br>Previous experience in ERP Software, Saa S, or B2B software sales is highly preferred.<br>Strong communication and negotiation skills.<br>Experience using Linked In Sales Navigator, CRM systems, and Microsoft Office.<br>Good command of English.<br>Target-oriented with strong research and analytical skills.<br><br><br><br><br>???? To apply, send your CV to: omnia.outsource25@gmail.com<br>Subject: Lead Generation
Market King is a leading digital marketing agency in Egypt and the MEA region. We specialize in performance-driven strategies that help businesses scale and succeed. We are looking for a talented and strategic Digital Marketing Specialist to join our growing team. In this role, you will act as the key link between our clients and internal teams, ensuring the successful delivery of high-quality digital campaigns.<br>Qualifications<br>Experience: 2+ years of experience as a Digital Marketing Specialist (or in a client-facing account management role) within a marketing agency. Language: Fluent in English (both written and spoken). Bachelor's degree in Marketing, Communications, or a related field.<br>Required Skills<br>Strong communication, negotiation, and client-handling skills. Solid understanding of digital marketing services (Social Media, SEO, Performance Campaigns, etc.). Excellent multi-tasking abilities with a proven track record of managing multiple accounts under tight deadlines. Strong problem-solving abilities and a customer-centric mindset.<br><br>Preferred Skills<br>Familiarity with graphic design and content creation.
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "IT Vendor Management Specialist"<br>Job purpose: To manage and coordinate technology vendor, procurement, and budget activities, ensuring efficient and compliant execution of the technology financial and operational processes. The role will oversee vendor relationships, procurement transactions, payments, budget tracking, and financial reporting while working closely with Technology, Finance, and Procurement stakeholders to ensure timely delivery, effective budget utilization, and adherence to company policies and requirements. The role will also support continuous improvement of vendor and financial management processes to enhance operational efficiency and transparency.<br>Key Responsibilities:Manage relationships with technology vendors and act as the primary point of contact for operational and commercial matters. Coordinate procurement activities by creating Purchase Requisitions (PRs), tracking Purchase Orders (POs), and ensuring compliance with internal procurement processes. Process Goods Receipts (GRs) upon confirmation of service delivery and coordinate invoice processing with Finance. Monitor vendor payments and proactively follow up to ensure timely settlements and maintain positive vendor relationships. Manage and monitor technology budgets, including expenditure tracking, budget utilization, and variance analysis across multiple teams. Support the annual budgeting and forecasting process in collaboration with Finance and Technology stake holders. Prepare periodic reports and dashboards on vendor performance, procurement status, budget utilization, and financial commitments. Maintain vendor documentation, contracts, and procurement records while ensuring compliance with company policies and audit requirements. Identify opportunities to improve vendor management, procurement, and budget management processes.<br>Qualifications:Bachelor’s degree in business administration, Finance, Accounting, Supply Chain, Information Technology, or a related field.2–5 years of relevant experience in technology vendor management, procurement, IT financial management, or a similar role. Good understanding of procurement processes, including PR, PO, GR, invoice processing, and vendor payment cycles. Experience in budget management, expenditure tracking, forecasting, and variance analysis. Practical experience working with ERP/procurement systems, preferably SAP or similar platforms. Strong knowledge of vendor and contract management principles and practices. Good understanding of financial controls, procurement policies, and audit requirements. Strong Excel and reporting/dashboarding skills, with the ability to analyze and present financial and procurement data. Good understanding of IT/Technology environments and vendor services. Strong communication and stakeholder management skills, with the ability to work effectively with Technology, Finance, Procurement, and external vendors.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.
Company Description:Dokkan Auto Group provides top-quality maintenance services and genuine spare parts with a strong focus on customer care. The company is committed to not only meeting customer expectations but consistently exceeding them. This customer-first philosophy shapes every aspect of the Dokkan Auto service experience. Team members work in an environment that values reliability, efficiency, and service excellence. Joining Dokkan Auto Group means contributing to a culture dedicated to long-term customer trust and satisfaction.<br>Role Description:This is a full-time, on-site Recruitment Specialist role based in Giza. The Recruitment Specialist will manage the end-to-end hiring process, including sourcing candidates, screening applications, and coordinating interviews for a variety of positions within Dokkan Auto Group. Daily responsibilities include partnering with hiring managers to understand staffing needs, posting job ads, conducting interviews, and ensuring a smooth candidate experience. The role also involves maintaining recruitment records, supporting onboarding activities, and assisting with training coordination for new hires. The Recruitment Specialist will help strengthen the employer brand by promoting the company’s values and service-driven culture in all recruitment activities.<br>Qualifications:Bachelor's degree in Business Administration, Human Resources, or a related field.1–3 years of experience in recruitment or talent acquisition. Strong interviewing and candidate assessment skills. Excellent communication and interpersonal skills. Familiarity with recruitment platforms (e.g., Linked In, Wuzzuf, Indeed). Ability to manage multiple vacancies simultaneously. Good organizational and time management skills. Proficiency in Microsoft Office (Excel, Word, Power Point).
Role Description This full-time, on-site Social Media Specialist role at i Pro for 3D Printing is based in Port Said. The Social Media Specialist will manage the company’s social media channels, plan and schedule posts, and ensure consistent brand messaging across platforms. Daily tasks include creating engaging visual and written content, monitoring audience interactions, responding to comments and messages, and collaborating with the marketing team to align social media campaigns with broader digital marketing initiatives. The role also involves tracking performance metrics, preparing regular reports, and recommending improvements based on data and industry trends. The specialist will stay current with social media best practices, platform updates, and relevant trends in 3D printing and technology.<br>Qualifications<br> Candidates should possess strong Social Media Marketing and Social Media Content Creation skills. Candidates should possess skills in Digital Marketing and general Marketing to support campaign planning and execution. Candidates should possess excellent Communication skills, including clear written and verbal communication. Candidates should have experience with social media analytics tools and basic understanding of performance metrics and reporting. Candidates should demonstrate creativity, attention to detail, and the ability to adapt content to different platforms and audiences. Candidates should be able to work collaboratively on-site in Port Said and manage multiple tasks and deadlines effectively. Relevant experience in technology, manufacturing, or 3D printing, and a diploma or degree in Marketing, Communication, or a related field are considered an advantage.
Role Description This is a full-time, on-site Nutrition Specialist role based at EMS Body Fit Egypt in Qesm 1st New Cairo. The Nutrition Specialist will assess clients’ nutritional status, design individualized meal plans, and provide guidance that aligns with their fitness and health goals. Responsibilities include conducting consultations, tracking progress, adjusting plans based on client feedback and results, and educating clients on sustainable eating habits and lifestyle changes. The role involves close collaboration with trainers and other team members to ensure integrated wellness programs, maintaining accurate records, and adhering to relevant health and safety standards. The Nutrition Specialist will also support workshops, group sessions, and occasional outreach activities to promote nutrition awareness within the EMS Body Fit community. Qualifications Strong foundation in Dietetics and Nutrition, with the ability to evaluate dietary needs and develop appropriate nutrition plans. Excellent Communication and Nutrition Education skills to clearly explain concepts, motivate clients, and deliver one-on-one or group sessions. Understanding of Food & Beverage principles, including portion control, menu planning, and practical, culturally relevant food choices. Bachelor’s degree in Nutrition, Dietetics, or a related field; relevant certifications or licenses are preferred. Experience working in fitness, wellness, or clinical settings, with a client-centered, evidence-based approach. Ability to work on-site in Qesm 1st New Cairo, collaborate with multidisciplinary teams, and manage multiple client cases effectively. Proficiency in maintaining accurate documentation, using basic computer applications, and respecting confidentiality and professional ethics.
Job Title: Export Shipping specialist Location: Agouza - Cairo<br>Hashem Brothers, a leading exporter of essential oils and aromatic products, is looking for a Shipping Specialist to join our logistics team. The role is responsible for executing and following up all shipping procedures for export orders and imported materials – from receiving the sales order until the shipment is delivered to the airport/port and handed over to the carrier – ensuring accurate documentation, on-time dispatch and smooth coordination with all internal and external parties.<br>Key Responsibilities:Receive shipping requests, review all details and open a file for each shipment. Request and compare freight offers, recommend the best option and follow up booking confirmations. Coordinate with warehouses to prepare goods (quantities, packaging, and labeling) and verify readiness against the order. Prepare and review export documents (commercial invoice, packing list, COO, MSDS, etc.) and ensure data consistency. Coordinate with customs brokers, transporters and shipping/airlines to complete clearance and handover on time. Follow up shipment status, update sales and concerned departments, and archive all shipment files and reports.<br>Requirements:BA in business or logistics Preferred previous experience in export shipping Excellent command of English and proficiency in Excel.