Operation Specialist Jobs in Egypt

Job Description<br><br> Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily<br><br>operations and consistent execution of picking activities.<br><br> Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation<br><br>rate, substitutions, quality, and SLA compliance, while implementing action plans to improve<br><br>performance.<br><br> Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to<br><br>ensure adequate staffing based on business demand.<br><br> Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to<br><br>resolve operational issues, improve customer experience, and maintain service excellence.<br><br> Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors<br><br>to ensure compliance with company standards, policies, and operational procedures.<br><br> Analyze operational reports and performance trends, identify root causes of performance gaps,<br><br>and implement continuous improvement initiatives to enhance efficiency and customer<br><br>satisfaction.<br><br>Qualifications<br><br> Bachelor’s degree in business administration, Logistics, Supply Chain, or a related field.<br><br> 3–5 years of experience in Operations, Retail, E-commerce, Grocery,<br><br> Strong analytical and problem-solving skills.<br><br> Excellent communication and stakeholder management skills.<br><br> Advanced proficiency in Microsoft Excel<br><br> Bility to work in a fast-paced environment and manage multiple priorities.

Role Objectives Production Quality Inspector is a professional member of Breadfast family who will be responsible for inspecting and testing products and overseeing operations for the company to ensure they meet production standards.<br> Roles & Responsibilities:Inspect quality standards for the products a company produces Follow up on all operational activities and specifications to ensure that operations meet production standards Inspect and test the materials and equipment produced by a company Reject all products and materials that fail to meet quality expectations. Measure product dimensions, examine functionality, and compare the final product to the specifications. Document inspection outcomes by completing detailed reports and performance records. Teach the production team about quality control concerns to improve product excellence. Monitor the production process and personal hygiene. Collect all important data needed for quality engineers.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSWork Experience in quality control or similar field is preferred. Strong understanding of quality control standards and testing techniques. Excellent command of the written and spoken Excellent communication and handling skills

Job Purpose :Manage all warehouse operations to ensure efficient receiving, storage, inventory control, and material issuance while maintaining inventory accuracy and supporting business and project requirements.<br>Job Responsibilities:Manage the daily operations of all warehouses. Lead, supervise, and develop the warehouse team. Ensure efficient receiving, storage, issuing, and inventory control. Plan and oversee cycle counts and periodic physical stocktaking. Ensure inventory accuracy and timely reconciliation of discrepancies. Ensure accurate ERP transactions and warehouse documentation. Coordinate with Procurement, Finance, Projects, and other departments. Ensure compliance with company procedures and HSE requirements. Monitor warehouse performance and drive continuous improvement.<br>Job Requirements: Bachelor’s degree in commerce, Business Administration, Supply Chain Management, Logistics, or a related field. Minimum 15 years of experience in warehouse operations. Proven experience managing multiple warehouses and leading warehouse teams. Previous experience in construction or real estate development companies is preferred. Strong knowledge of inventory management, cycle counting, physical stocktaking, and ERP systems. Strong leadership, planning, communication, and problem-solving skills. Proficiency in Microsoft Office, especially Microsoft Excel.

<p><h4>Job summary</h4> <p>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree in Hotel</p><p></p>

Role Description Sky Healthy Food is seeking a full-time Senior Export Sales Executive to lead and expand international sales efforts. This on-site role, based in 6th of October, involves identifying and developing export opportunities, managing relationships with international clients, and negotiating sales agreements. You will be responsible for achieving sales targets, conducting market research, and acting as a liaison between the company and its global partners to enhance export operations and drive revenue growth.<br>Qualifications Strong expertise in Export and International Business operations Exceptional Communication skills, with fluency in English Proven success in Sales and International Sales activities Ability to establish and maintain relationships with international clients and partners Experience in food ingredient exports or relevant industries is a must Experience in managing the full sales cycle (Negotiation, closing and after sales follow up). Bachelor’s degree in International Business, Business Administration, or a related field Demonstrated problem-solving and negotiation skills Willingness to work on-site and accommodate occasional travel for client meetings

Role Description Sky Healthy Food is seeking a full-time Senior Export Sales Executive to lead and expand international sales efforts. This on-site role, based in 6th of October, involves identifying and developing export opportunities, managing relationships with international clients, and negotiating sales agreements. You will be responsible for achieving sales targets, conducting market research, and acting as a liaison between the company and its global partners to enhance export operations and drive revenue growth.<br>Qualifications Strong expertise in Export and International Business operations Exceptional Communication skills, with fluency in English Proven success in Sales and International Sales activities Ability to establish and maintain relationships with international clients and partners Experience in food ingredient exports or relevant industries is a must Experience in managing the full sales cycle (Negotiation, closing and after sales follow up). Bachelor’s degree in International Business, Business Administration, or a related field Demonstrated problem-solving and negotiation skills Willingness to work on-site and accommodate occasional travel for client meetings

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Lead and develop a team of Import/Export coordinators, ensuring consistent, high-quality execution of customer operations across markets. The role is accountable for delivering service excellence through standardised processes, strong performance management, and effective escalation of risks, while acting as the operational interface between customers and other stakeholders. Responsibilities Lead and develop a high-performing team of Import/Export Coordinators, driving clarity on priorities, workload management, and consistent execution against service standards Oversee day-to-day Export operations (forecast capture, order processing, and execution), ensuring accuracy, timeliness, and alignment to defined processes Act as primary escalation point for operational issues, including order delays, supply constraints, and delivery risks; ensure timely resolution or escalation Ensure accurate system execution of customer forecasts, orders, and master data to support effective downstream planning and fulfilment Drive process adherence and standardisation, embedding best practices across markets and ensuring consistency in ways of working Coordinate cross-functionally (Logistics, Planning, Quality, Procurement) to resolve operational issues and maintain service continuity Support disruption management, ensuring structured escalation, clear communication, and disciplined execution during supply or logistics challenges Lead performance management routines, using KPIs, scorecards, and daily/weekly reviews to track service, identify issues, and drive corrective actions Provide operational reporting and insights, highlighting trends, risks, and improvement opportunities to senior stakeholders Ensure compliance with GCS, SOX, and control frameworks, maintaining strong governance, documentation, and audit readiness Champion continuous improvement and automation, driving efficiency, reducing manual effort, and supporting scalable GCC operations Qualifications Essential Criteria – Knowledge and Experience Required Third-level qualification in Supply Chain, Business, Engineering, or a related discipline. Proven experience leading customer service or supply chain operations teams in a complex, global environment Strong understanding of order management, logistics, and execution processes Track record of driving performance through KPIs and structured management routines Experience managing escalations and operating in high-pressure environments Proficiency in SAP and reporting tools, with strong data discipline Excellent stakeholder and people leadership skills Ability to drive standardisation, continuous improvement, and operational efficiency Additional Desired Experience Experience managing customers or supply chains in volatile or high-risk geographies, including logistics constraints, regulatory complexity, or frequent demand variability. Experience in driving service improvement, enhancing forecast discipline, or implementing cost-to-serve initiatives. Familiarity with export documentation, regulatory, or trade compliance. A resilient, calm, and pragmatic leadership style with the capacity to balance empathy for customers and teams with robust supply chain governance.</p> </div>

Mindrift is looking for skilled Bot Developers (Whats App Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.ai/) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br><br>What We Do<br><br>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br><br>About The Role<br><br>This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including Whats App, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br><br>Key Responsibilities<br><br>Build bots for one or more messaging platforms, such as Whats App (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms Design and implement conversational flows, dialogue state, and fallback handling Integrate bots with LLMs (Open AI, Anthropic, or similar) for natural language responses where appropriate Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources) Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates) Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling Implement logging, monitoring, and recovery so bots stay healthy in production<br><br>Requirements And Benefits<br><br>Educational qualifications<br><br>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus<br><br>Academic and/or Professional Experience<br><br>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br><br>Technical Skills (Essential)<br><br>At least 1 year of hands-on experience building bots for at least one major messaging platforms (Whats App, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.js for backend bot logic Solid experience with REST APIs, webhooks, OAuth, and async request handling Experience with relational or NoSQL databases for storing conversation state and user data Familiarity with LLM APIs (Open AI, Anthropic) and prompt design for conversational use is a strong plus Understanding of platform-specific limits, message templates, and approval flows (e.g., Whats App template messages) Experience with hosting and deployment (Docker, serverless, VPS, or Paa S)<br><br>Additional Requirements<br><br>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows Self-directed work ethic with the ability to design and ship complete bots independently Portfolio or examples of bots you've built (required) English proficiency: Upper-intermediate (B2) or above (required)<br><br>Project time expectations <br><br>For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.<br><br>Compensation<br><br>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.<br><br>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.<br><br>Why this freelance opportunity might be a great fit for you? <br><br>Work fully remote on your own schedule with just a laptop and stable internet connection Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform. Participate in performance-based bonus programs that reward high-quality work and consistent delivery

Personal Assistant is responsible for providing comprehensive executive and administrative support to Quantiva Health's senior leadership. The role serves as a trusted point of coordination by managing daily priorities, streamlining communications, organizing business activities, and ensuring executives can focus on strategic objectives.<br>Key Responsibilities Manage executives' calendars, appointments, meetings, and travel arrangements. Coordinate internal and external communications, including emails, phone calls, and correspondence. Prepare meeting agendas, take minutes, and follow up on action items. Organize documents, reports, presentations, and maintain accurate filing systems. Handle confidential information with professionalism and discretion. Coordinate with internal departments, external partners, and service providers as needed. Support event planning, logistics, and administrative projects. Assist with office management tasks, procurement, and other administrative duties to ensure smooth operations. Support special projects and administrative initiatives while ensuring deadlines are met.<br>Qualifications Bachelor's degree in Business Administration, Management, Communications, or a related field.+3 years of experience Excellent organizational, time management, and multitasking skills. Strong written and verbal communication skills in Arabic and English. Proficiency in Microsoft Office and common productivity tools. High level of professionalism, discretion, and attention to detail. Ability to work independently, prioritize tasks, and manage multiple deadlines in a fast-paced environment.

Job Responsibilities<br>Developing and maintaining relationships with other companies, duties Identify and research potential clients and introduce our technology. Aware of and capable to track new industrial projects in country, conduct ongoing market research. Develop and maintain client relationships. Negotiate contract terms with clients. Monitor project teams to ensure contracts are executed as agreed. Gather useful information from customer and competitor data. Make and give presentations to prospective clients and internal executives introducing our technology and our strength. Create and implement processes and policies to support the overall business. Develop and manage strategic partnerships to grow business. Identify and secure new market shares. Develop existing business areas. Carry out monitoring and reporting. Perform competitor analysis. Ability to receive several trainings in house and abroad to learn technologies and strategy Skills• Has a bachelor's degree in process engineering, chemical engineering industrial technology, or a related discipline.• Has minimum experience of 8 years in field industrial sector, prefer oil & gas & fertilizers sectors.• Able to learn technical details of new technology.• Entrepreneurial way of thinking.• Can identify economic trends and influences. • Analytical thinking.• Negotiation and communication skills.• Creative thinking in the development of new business segments.• Goal-oriented and independent worker.• Computer skills including at least Microsoft office tools, power point <br>How to apply rec.egy@rigwaysgroup.com

<p>We are hiring experienced Tele sales / SDR / Business Development professionals to</p> <p>generate new B2B business opportunities across GCC and US markets.</p> <p> <strong>Key Responsibilities</strong> </p> <p> Conduct high-volume outbound B2B cold calls (100+ answered calls/day).</p> <p> Identify and contact decision-makers including CEOs, Founders, and HR Leaders.</p> <p> Research prospects and identify genuine business needs.</p> <p> Qualify leads and generate at least 10 qualified opportunities per week.</p> <p> Follow up with prospects and schedule meetings when required.</p> <p> Maintain accurate CRM records and achieve assigned KPIs.</p><p><strong>Desired Candidate Profile</strong></p><p>3 5+ years of experience in SDR, Telesales, B2B Sales, Business Development, or Lead</p> <p>Generation.</p> <p> Proven experience in high-volume B2B cold calling and qualified lead generation.</p> <p> Fluent English is mandatory.</p> <p> Strong communication, objection handling, and negotiation skills.</p> <p> Target-driven, persistent, and comfortable with high-performance KPIs.</p> <p> Previous GCC B2B calling/sales experience is preferred for GCC roles.</p> <p> Previous US B2B cold-calling experience is preferred for US roles.</p> <p>Preferred Industry Experience</p> <p>Recruitment / Staffing, HR Services, BPO / Outsourcing, Payroll, EOR, Professional</p> <p>Services, B2B Services, or SaaS / Technology Sales.</p>

About Wadi Group Established in Egypt in 1984, Wadi Group is one of the MENA region's leading integrated agribusiness companies. With over 50 years of expertise, the Group operates across poultry production, processed food manufacturing, and animal nutrition, driven by a commitment to quality, innovation, sustainability, and food security. Key Responsibilities:• Prepare and analyze product and production costs• Perform standard vs. actual cost and variance analysis• Monitor inventory valuation and reconcile inventory records• Analyze material, labor, and manufacturing overhead costs• Prepare costing and management reports• Support budgeting, forecasting, and month-end closing• Identify cost discrepancies and recommend process improvements• Work closely with Finance, Production, Procurement, Supply Chain, and other functions• Ensure accurate costing processes within the company’s ERP system Requirements:• Bachelor’s degree in Accounting, Finance, or a related field• 5–8 years of relevant experience, with strong hands-on Cost Accounting experience• Experience in manufacturing, FMCG, industrial, or cost-intensive environments is highly preferred• Strong knowledge of product costing, inventory valuation, cost allocation, and variance analysis• Hands-on experience with an ERP system is required• Strong Excel and data analysis skills• Strong analytical and problem-solving skills• Very good command of English

Company Profile A leading company in the insurance sector, focused on providing professional insurance solutions and delivering high-quality customer service to existing and potential clients.<br>Job Summary We are looking for Call Center Agents to join the Call Center team. The role will be responsible for handling customer calls and queries, providing accurate product information, executing customer instructions according to company policies, resolving complaints, and achieving assigned customer service KPIs.<br>Key Responsibilities Provide information about all company products to existing and potential clients. Execute client instructions according to company policies. Handle calls and customer queries according to assigned targets. Maintain the required call quality scores. Resolve customer complaints directly or in coordination with other departments. Collect and forward customer feedback. Contribute to process and service improvement. Achieve assigned customer service KPIs. Perform any other assigned day-to-day responsibilities.<br>Job Requirements & Qualifications1–2 years of experience in Call Center or Customer Service. Previous experience in the insurance sector is preferred. Strong customer service and communication skills. Good knowledge of insurance products and customer service processes. Strong drive for results and passion for excellence. Customer-oriented with strong concern for customer needs. Open to feedback and continuous improvement. Fluent English is a must.

<p><b>Job Purpose</b></p><p>To efficiently control the overall technical vendor scope and issues ensuring the end to end completion of all contracted hardware and services. To assist in controlling & Supervising all technical department contracts vendors including measuring vendor performance & contracts obligations fulfillment, and support top management in dealing with vendors contractual disputes in addition to document control for incoming/outgoing vendors’ correspondences. </P><p><b>Report To Position Name</b></p><p>To cooperate with different stake holders to ensure implementing Etisalat Misr technical standards in all contractual processes with vendors (Starting from RFP then LOI then contract till FAC).• To cooperate with different entities to ensure that contracted scope is fully delivered by vendors according to Etisalat Misr Standards as well as contracted terms & conditions. • To follow up with vendors all actions/projects/commitments & ensure its implementation as per agreed schedule. • Consolidate data of vendor profile including volume of business with Etisalat Misr , performance evaluation, risk analysis & financial status based on certain agreed criteria & KPIs from all technical department • To support the vendors in their invoices & payment. • Support for the issuance of RFS – PAC – FAC by studying the eligibility of vendors’ requests against signed contracts & SICET compliancy. • Manage & Control meetings with vendors/ contractors to solve disputes and conflicts. • Control correspondence with vendors. • Issue monthly reports including vendor’s dashboard. </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>ou are about to apply for a certified Top Employer 2026</p> <p>Ready to be part of one of the Market Leaders in Egypt? Apply now<br>Raya Smart Buildings; one of Raya’s subsidiaries is hiring a <b>Collection Accountant</b></p> <p><b>What will you do ?</b></p> <ul> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Assist in monitoring and managing the accounts receivable aging report to identify overdue accounts.</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Communicate with clients via phone and email to follow up on outstanding invoices.</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Document all communications and maintain accurate records of collection activities.</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Assist in receiving customer checks</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; </span></span></span><span>Review and organize all AR contracts to validate and coordinate with AR/Finance Team.</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; </span></span></span><span>Assist in handling billing discrepancies and customer inquiries.</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Ensure compliance with company policies, collection process and applicable legal regulations</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Communicate with clients for collection of WHT certificates.</span></li> <li><span><span><span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></span><span>Assist in process improvement initiatives related to receivables management</span></li> <li><span>Support month-end and year-end closing processes by reconciling receivables</span></li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<ul><li><p>Perform routine and preventive maintenance on mechatronic systems and equipment to ensure optimal performance and minimal downtime.</p></li><li><p>Diagnose, troubleshoot, and repair mechanical, electrical, and electronic faults in automated machinery and production lines.</p></li><li><p>Assist in the installation, calibration, and commissioning of new mechatronic equipment and systems.</p></li><li><p>Collaborate with engineering and production teams to implement process improvements and optimize equipment efficiency.</p></li><li><p>Maintain accurate records of maintenance activities, repairs, and parts inventory.</p></li><li><p>Support the development and execution of maintenance schedules and standard operating procedures.</p></li><li><p>Ensure compliance with safety regulations and company policies during all maintenance activities.</p></li><li><p>Participate in root cause analysis and continuous improvement initiatives to enhance system reliability.</p></li><li><p>Provide technical support and training to operators and junior staff on equipment usage and basic troubleshooting.</p></li><li><p>Stay updated on the latest advancements in mechatronics, automation, and maintenance best practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechatronics Engineering, Mechanical Engineering, Electrical Engineering, or a related field.</p></li><li><p>Up to 1 year of relevant experience in mechatronics maintenance, automation, or a similar engineering role.</p></li><li><p>Strong understanding of mechanical, electrical, and electronic systems.</p></li><li><p>Familiarity with PLCs, sensors, actuators, and industrial automation components.</p></li><li><p>Ability to read and interpret technical drawings, schematics, and manuals.</p></li><li><p>Excellent problem-solving and analytical skills.</p></li><li><p>Strong communication and teamwork abilities.</p></li><li><p>Willingness to work onsite and respond to urgent maintenance needs.</p></li><li><p>Attention to detail and commitment to safety standards.</p></li><li><p>Eagerness to learn and adapt to new technologies and processes.</p></li></ul><p></p>

<h3><strong>About :</strong></h3><p>We're FMCG import and distribution company specializing in modern trade. We partner with leading international brands and serve Egypt’s top retail chains with ambitious expansion plans across the market.</p><h3><strong>Role Overview</strong></h3><p>We are looking for a commercially driven leader to take full ownership of our commercial strategy and sales performance. This role goes beyond managing a sales team—it is responsible for building the commercial engine of the business.</p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Develop and execute the company’s commercial strategy.</p></li><li><p>Lead sales planning, forecasting, budgeting, and annual business plans.</p></li><li><p>Own revenue, profitability, and market share targets.</p></li><li><p>Lead negotiations and commercial agreements with key retail chains and strategic customers.</p></li><li><p>Build and manage high-performing Sales and Key Account teams.</p></li><li><p>Monitor KPIs and drive performance through data and analytics.</p></li><li><p>Partner with Supply Chain, Finance, and Marketing to ensure excellent execution.</p></li><li><p>Identify new business opportunities, channels, and growth initiatives.</p></li><li><p>Improve commercial processes, governance, and reporting.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Requirements</strong></h3><ul><li><p>10+ years of experience in FMCG, with significant experience in Modern Trade.</p></li><li><p>Proven success leading commercial or sales organizations.</p></li><li><p>Strong strategic thinking combined with hands-on execution.</p></li><li><p>Excellent negotiation and relationship management skills.</p></li><li><p>Strong financial and analytical capabilities.</p></li><li><p>Experience with forecasting, trade investments, and commercial planning.</p></li><li><p>Bachelor’s degree required. MBA is a plus.</p></li></ul><h3><strong>What We’re Looking For</strong></h3><p>A leader who can build systems, develop people, make data-driven decisions, and scale a growing business—not just achieve monthly sales targets.</p><p></p>

<p></p><ul><li><p><strong>Responsibilities:</strong></p></li></ul><ul><li><p>Review and approve customer credit applications and establish appropriate credit limits.</p></li><li><p>Credit reports, and payment history.</p></li><li><p>Monitor credit risk and recommend adjustments to credit terms as needed.</p></li><li><p>Ensure compliance with company credit policies and procedures.</p></li><li><p>Supervise daily collections activities and ensure timely follow-up on overdue accounts.</p></li><li><p>Review aging reports and prioritize high-risk accounts.</p></li><li><p>Negotiate payment plans and resolve billing disputes.</p></li><li><p>Reduce Days Sales Outstanding and bad debt levels.</p></li><li><p>Supervise and support credit/collections</p></li><li><p>Assign workloads and monitor productivity.</p></li><li><p>Prepare regular credit and collections reports for management ( Ageing )</p></li><li><p>Analyze trends in receivables and customer payment behavior.</p></li><li><p>Recommend process improvements to enhance cash flow.</p></li><li><p>Ensure adherence to internal controls and financial policies.</p></li><li><p>Support internal and external audits.</p></li></ul><p>Maintain accurate documentation of credit decisions and communications</p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p> Proficient understanding of accounting principles and practices.</p></li><li><p>Demonstrated excellence in client communication and relationship management.</p></li></ul></li></ul><ul><li><p> Proven ability to assess and mitigate credit risks effectively.</p></li><li><p>Experience in preparing and interpreting financial statements and reports.</p></li><li><p> Expertise in developing and executing successful debt collection techniques.</p></li><li><p> Strong analytical skills to interpret financial data and drive informed decisions.</p></li><li><p>Skilled negotiator with a track record of achieving favorable outcomes.</p></li><li><p>Proactive and effective in resolving complex financial challenges.</p></li><li><p>A minimum of <strong>4-7 years of progressive experience</strong> in credit management in travel and tourism industry is a must. </p></li><li><p>Excellent English Level of communication</p></li></ul><p></p><p></p>

<p><h4>Job purpose</h4> <p>As an O2C accountant in Group Finance Shared Service Centre (FSSC), you will focus on supporting the day-to-day activities of the O2C function whilst complying with the organizationu2019s policies and procedures and ensuring necessary checks and balances to mitigate risks.</p> <h4>Role description</h4> <ul> <li>Timely O2C partnering support to business in day-to-day operations.</li> <li>Customer analysis and reconciliation.</li> <li>Receiving customeru2019s cheques and matching them regarding amount and date.</li> <li>Analyse ledgers and accounts to allow the reconciliation of financial data according to stated schedules so that the company remains aware of its financial position on an ongoing basis and statutory reports can be produced within legislative time limits.</li> <li>Maintain detailed records of customer accounts, including outstanding balances and payment history.</li> <li>Perform assigned month-end book closing tasks within O2C.</li> <li>Review and post O2C related entries.</li> <li>Any other relevant activities assigned from time to time.</li> </ul> <h4>What equips you for the role</h4> <h4>Minimum qualifications and knowledge</h4> <ul> <li>Finance graduate or equivalent qualifications.</li> <li>Good accounting knowledge (IFRS knowledge is preferred).</li> <li>Analytical as well as process oriented.</li> <li>Excellent communication skills.</li> <li>Prior working knowledge in ERP systems (e.g., SAP, YARDI, AS400, etc.).</li> <li>Knowledge of Excel, PowerPoint, and other Microsoft Office tools.</li> <li>Detail-oriented and organized.</li> </ul> <h4>Minimum experience</h4> <p>1-2 years similar experience, with a good knowledge of ERP systems.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Summary:</b><br>Responsible for managing accurate financial records, leading closing processes, ensuring compliance with accounting standards, overseeing accounts receivable and VAT, and supporting audits, budgeting, and interdepartmental coordination.<br><b>Job Responsibilities:</b><br>• Prepare and maintain accurate financial records in accordance with accounting standards (IFRS/GAAP).<br>• Lead month-end and year-end closing processes.<br>• Ensure timely and accurate posting of journal entries.<br>• Reconcile balance sheet accounts, including bank reconciliations and intercompany accounts.<br>• Prepare and review monthly journal entries for accruals, prepayments, and adjustments.<br>• Coordinate with other departments to ensure correct financial data flow.<br>• Oversee billing, invoicing, and collections process.<br>• Monitor aging reports and follow up on overdue accounts.<br>• Review and post receipts, credit memos, and adjustments.<br>• Reconcile AR subledger with General Ledger.<br>• Handle VAT/sales tax accounting and compliance.<br><b>Qualifications:</b><ul><li>Bachelor's degree of accounting and finance</li><li>Proven knowledge of ERP - Microsoft dynamics 365 preferred.</li><li>3-5 years' experience</li><li>Knowledge of Egyptian accounting standards and general accounting concept.</li></ul><br><b>Key Competencies:</b><ul><li>High attention to detail and data accuracy</li><li>Integrity and ability to handle confidential information</li><li>Strong communication and stakeholder management</li><li>Process improvement and project management mindset</li></ul><ul><li>Strong analytical, problem-solving, and reporting skills</li><li>Ability to work either independently or collaboratively as needed.</li><li>Distinctly self-motivated and cable of handling multiple tasks in a high-pressure environment.</li></ul><br> </div>